2013 Fall Newsletter2

The Legal Link
Fall 2013
Thanks to our new Diamond Level Sponsor,
Standard Business Solutions!
Published by the Arkansas Chapter of the Association of Legal Administrators
Fall 2013 Edition
The Legal Link
MISSION STATEMENT

Promote and enhance the
competence and professionalism of all members
of the legal management
team;

Improve the quality of
management in law firms
and other legal service
organizations; and

Represent professional
legal management and
managers to the legal
community and to the
community at large.
Inside this issue:
Business Partner Forum
Update
3-4
Member Spotlight
7-8
Microsoft Ending Support
for WindowsXP
10
Officers and Directors
Committees and Chairs
11-12
Business Partners Profile
14-15
Calendar of Events
18-19
Quick Fire Question
21
Out and About Photos
22
A Year of Service
25
President’s Message
FALL
Fall is back along with the hectic mornings and crazy commuters! I live in Benton, so I travel east each morning to work and
west each evening home. It always amazes me how few commuters are prepared to see the sun! Anyone know what I’m
talking about? Every car slams on its brakes as it tops a little
rise because the sun is there waiting, and they are unprepared! I
wonder if a cheap pair of sunglasses in every vehicle would make
a difference? There are so many variables during a commute
that you cannot control that it seems ridiculous not to control
the few you can.
I think of managing a law firm like that as well. There are so
many variables out of my control that I try to take advantage of
opportunities to educate myself to get through as many situations as possible. ALA has been the perfect vehicle for me to do
so. Our educational seminars, whether at our monthly meetings
or at regional conferences, always seem to be relevant and
timely.
I would like to thank each Business Partner for
attending our Business Partner Forum and contributing to our chapter with their knowledge at
our monthly educational meetings and/or with
their sponsorships which allow us to attend regional educational seminars. Thank you!
Arkansas Chapter
President Angela
Falco
Fall 2013 Edition
Page 3
THANK YOU TO OUR VALUED
BUSINESS PARTNERS
By: Michelle Tyree
SUCCESS! Our Business Partner Forum 2013 was a huge success.
Thank you to all of our valued Business Partners that participated this year. We
couldn’t have done it without you. The benefits of this Forum help to provide
educational opportunities for our members, which is greatly appreciated. Here are
some highlights from this year’s Forum.
Guests Connie Helmich with Jennifer Cowling
and Deborah Coop from Standard Business
Josh Patterson and Jake
Johnson of Central Business
Equipment strike a pose!
ALA President-Elect Diane Smith and ALA
Member Pat Campbell setting up our prize
table.
Professional Reporters representatives, Greg
Brown and his lovely wife, visit with Josh
Pettus of Pettus Office Supply.
ALA Member Vivian Koettel with
DataMax Vendors, Dave Duke and
Tiffany Jarrett.
ALA President Angela Falco
welcoming vendors, members,
and guests.
Left: Stephanie Purifoy and Dwayne
Jewell of Business World joke with Guest
Chuck Ellis
Right: ALA Past President Terri
Dickinson visits with CustomXM,
Charlie Cox and Sandy Costello
Fall 2013 Edition
Page 4
AND THE WINNER IS…
ALA DOOR PRIZES TO BUSINESS PARTNERS
Laser Law Firm - 2 Razorback Tickets: Deborah Coop from Standard Business Systems
Doubletree Hotel - One Night Weekend With Parking: Toni Summers from LexisNexis
Winthrop P. Rockefeller Cancer Institute - Auxiliary Partners Card ($170 value): Mike
Holmes from Pettus Office Products
Fisherman’s Wharf in Hot Springs - $25 Gift Certificate: Jody Keene from Lineage
Freiderica Pharmacy - Gold Necklace and Earings: Robert Russell from Allied Technical
Group
Design Inspirations - Razorback
Gift Basket: Joe Yekel from Ricoh
Tipton Hurst - Gift Basket: Tiffany Jarrett from Datamax
By Design - Gift Certificate for Manicure: Cheryl Atherton from Consulting Ideas &
Solutions
Crown Shop - 2 Crabtree & Evelyn Items: Jake Johnson from Central Business Equipment
Fisherman’s Wharf in Hot Springs - $25 Gift Certificate: Josh Pettus from Pettus Office
Products
Floral Express - $100 Gift Certificate: Amanda Thomasson from All About Staffing
ALA Cookbook: Stephanie Purifoy from Business World
BUSINESS PARTNERS’ DOOR PRIZES TO ALA MEMBERS
Standard Business Systems - Flower Arrangement: ALA Member LoRraine Rowland
Modus - $100 Spa Gift Card: Guest Salina Rice
Allied Technical Group - $100 Gift Certificate to Sonny Williams: ALA Member Vivian
Koettel
Laser Law Firm - 2 Razorback
Tickets: Rich Sponer from
Windstream
LexisNexis - Gift Certificate to Sunglass Hut: Guest Connie Helmich
BancorpSouth - iPod Shuffle: ALA Member Terri Dickinson
Innovative Systems, Inc. - Windows 8 Pro Software: Guest Chuck Ellis
All About Staffing - Office Professional 2013 Software: Guest Salina Rice
Pettus Office Products - $50 Gift Card: ALA Member Cathy Dille
Pettus Office Products - $25 Gift Card: ALA Member Pat Campbell
Consulting Ideas & Solutions - $25 Gift Card to On the Border: ALA Member Michelle Tyree
Tanglewood Drug
Store - Razorback
Sack of Pangburn’s
Millionaire$: Jake
Johnson from
Central Business
Equipment
All About Staffing - Free Placement for
1 Hire: ALA Member Paula Anderson
Ricoh - $25 Visa Card: ALA
Member Kathy Cagle
Westlaw - Power Pack:
ALA Member LoRraine
Rowland
Fall 2013 Edition
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Fall 2013 Edition
Page 6
Fall 2013 Edition
Page 7
Member Spotlight: LoRraine Rowland
Tell us about your background, where you grew up and then transition into your career. I was born and
raised in a small town called Marvell, which is in the Arkansas Delta. I grew up with a set of grandparents and
a set of great-grandparents. After graduating in May 1992, I moved to Little Rock to attend college. I studied
at Arkansas College of Technology and received an Associates Degree in Business Technology & Accounting.
I started working for an attorney as a case manager in 1998 and developed a love for law. Shortly after that, I
enrolled in University of Arkansas at Little Rock to study Criminal Justice and Psychology. After the law firm
closed, I started working for the State of Arkansas. I enjoyed processing grants, but my passion was working in
the legal field. I started working for Arkansas Insurance Department in May of 2004 and I have been in the
Legal Division since. My current position is Administrative Analyst. I assist the Deputy Commissioner/
General Counsel and oversee the support staff and day-to-day operations of the Legal Division.
Tell us about your family. My husbands’ name is Aaron, and we have two beautiful daughters, La’Neisha and
Lauryn. We also have two dogs that we love, Spellman and Keilo.
How would your attorneys and staff describe you? Two words come to their minds: dependable and reliable.
What is the best professional advice you ever received? Never ask someone to do something that you are not
willing to do yourself. There is no “I” in team, so to be successful we all must work together.
What is the most interesting job you ever had? Being a Case Manager at the Marker Law Firm was the most
interesting job because the clients’ stories were unbelievable.
What do you like best about being a legal administrator? My reward is training other people to advance their
careers.
If you weren’t a legal administrator, what would you do? I would be a psychologist.
What is the hardest situation you have had to deal with in your career? Terminating an employee is the hardest
part of my job.
What are your outside activities? My activities include church, spending time
with my family, traveling, and shopping.
What do you enjoy most about your affiliation with ALA? I enjoy interacting
with the ladies, and I always learn from our monthly meetings. I am considered one of the new kids on the block, but I look forwarded to many years and
many events with ALA.
How has ALA benefited you? I get to interact with other administrators and
learn from their experiences.
My friends describe me as… Outgoing and supporting. I try to support my
friends without judging their actions.
Fall 2013 Edition
Page 8
Member Profile (Continued)
Someone I really admire is… I have always admired my
great grandmother, Pearl Allen. She was so full of wisdom and knowledge and was happy to share it with anyone that would listen. I am so honored and thankful that
my daughters had the opportunity to spend time with
their great-great-grandmother and learn from a woman
with her grace and love for people.
My favorite quote is… “The portals are open.” That
means that there is no limit to what God has in store for
me. If I want, he has opened the gateway for me to have
it.
My favorite book is… My favorite book is the Bible. It
provides me with a road map for my life.
ATTENTION
Do you have something to say? Voice your
opinions! Record your thoughts and weigh in on
the issues that matter to you.
What’s in it for you? Legal administrators gain
credit which could allow them an opportunity to
win a full scholarship to an annual or regional
conference. Business partners get more exposure
before the legal community. Email articles to
[email protected].
What is a word you dislike? I dislike the word “can’t.”
I feel you can do anything you set your mind to do.
My favorite musical artist is… I would have to say my
favorite musical artists are my daughters, Lauryn and
La’Neisha. Often when I listen to music, I listen for a
certain sound. My daughters have been singing their
whole life, and I feel they sing with purpose.
Fall 2013 Edition
Page 9
Fall 2013 Edition
Page 10
Microsoft Support Ends April 8, 2014, for Windows XP
By: Robert Lindley, Innovative Systems
Microsoft estimates that 30% of its small to medium-sized clients are still using Windows XP. In
surveying enterprise customers with 5 to 250 employees, Microsoft found that only 55% of them
knew about the forthcoming end of support for XP. Of this group, almost 70% didn’t know what the
change would entail.
Windows XP was released on August 24, 2001, and went on to become Microsoft’s most popular operating system. Since then, the operating system has received 3 major service packs and thousands
of security updates.
All Microsoft products have a lifecycle. The lifecycle begins when a product is released and ends
when it's no longer supported or sold. Knowing key dates in this lifecycle helps you make informed
decisions about when to upgrade or make other changes to your software. Microsoft’s typical support lifecycle policy is 10 years of support with 5 years Mainstream Support and 5 years of Extended
Support.
Don’t Put Your Business at Risk
After April 8, 2014, Microsoft will not provide any new security updates, non-security hotfixes, free
or paid assisted support options, or online technical content updates for Windows XP. Running
Windows XP after its end of support date will expose your company to potential risks.
Security Risks: No security updates puts your Windows XP PCs at risk for harmful viruses, spyware, and other malicious software, which can steal your personal information. One infected Windows XP PC could infect your entire network.
Compliance Risks: Many business regulations require a patched environment. Failing to upgrade
or replace your Windows XP PCs may lead to a failed internal or external audit leading to noncompliance issues and/or suspension of certifications.
Software Risks: Many software vendors have already discontinued support for Windows XP. After end-of-support date, vendors will likely not provide support for their software on Windows XP.
Hardware Risks: Many hardware vendors have already discontinued support for Windows XP.
New devices such as printers, scanners, webcams, drives, etc., will not have XP driver support.
What Are My Options?
Many companies of all sizes have either already made the switch from Windows XP or are in the
process of migrating over to Windows 8, enabling them to realize greater possibilities for their business using technology that simply wasn’t possible in 2001. Those that haven’t yet started their migration process need to begin as soon as possible to ensure that
they meet the April 8, 2014, deadline.
Please contact Randy Powell or Brandon Hockaday at
501-217-8484, option 2 for Sales, to schedule your free
technology assessment to upgrade your technology and
plan your Windows 8 migration.
Fall 2013 Edition
Page 11
ARKANSAS CHAPTER
OFFICERS AND DIRECTORS
APRIL 2013 - MARCH 2014
President
President’s Award of Excellence
Angela Falco
Watts, Donovan, & Tilley
(501) 372-1406
[email protected]
President-Elect
President’s Award of Excellence
Diane Smith
Anderson, Murphy & Hopkins, L.L.P
(501)210-3631
[email protected]
Vice President
Paula Anderson
Kutak Rock
(501) 975-3111
[email protected]
Treasurer
Donna Blacklaw
Robinson, Staley, Marshall & Duke, P.A.
(501)374-3818
[email protected]
Secretary
Vivian Koettel
Williams & Anderson PLC
(501) 396-8486
[email protected]
Immediate Past President
Terri Dickinson
The Barber Law Firm
(501) 707-6121
[email protected]
Director
Diana Thomas
Mitchell Williams
(501) 370-4207
[email protected]
Director
Carol Minor
Lax, Vaughan, Fortson, Jones & Rowe
(501) 376-6565
[email protected]
ALA National President
Paul Farnsworth, CLM
Woods, Oviatt, Gilman LLP
(585) 987-2845
[email protected]
Region 4 Director
Greg Madden
Rhodes, Hieronymus, Jones, Tucker, & Gable
(918) 582-1173
[email protected]
Fall 2013 Edition
Page 12
ARKANSAS CHAPTER
STANDING COMMITTEES AND CHAIRS
APRIL 2013 - MARCH 2014
AR Bar Liason
Carolyn Owen
Gill Ragon Owen, P.A.
(501) 801-3854
[email protected]
Community Connection
Paula Anderson
Kutak Rock
(501) 975-3111
[email protected]
Hospitality
Kathy Cagle
(501) 370-4604
[email protected]
Membership
Carolyn Owen
Gill Ragon Owen, P.A.
(501) 801-3854
[email protected]
Programs/Education
Paula Anderson
Kutak Rock
(501) 975-3111
[email protected]
Newsletter/Photographer
Michelle Tyree
The Brad Hendricks Law Firm
(501) 221-0444
[email protected]
Regional Council Representative
Angela Falco
Watts, Donovan, & Tilley
(501) 372-1406
[email protected]
Roster/Bylaws/Standing
Rules
Kathy Cagle
Munson, Rowlett, Moore &
Boone, P.A.
(501) 370-4604
[email protected]
Business Partner Relations,
Sponsorships, and Forum
President’s Award of Excellence
Bonnie Vickery
Mitchell Williams
(501) 688-8838
[email protected]
Webmaster
Marie Ray
Eichenbaum Liles P.A.
(501) 376-4531
[email protected]
Munson, Rowlett, Moore & Boone, P.A.
Fall 2013 Edition
Page 13
2013-2014 BUSINESS PARTNERS
DIAMOND PARTNER
Standard Business Systems, Inc.
PLATINUM PARTNER
Business World, Inc.
GOLD PARTNERS
Bushman Court Reporting
DataPath Administrative Services, Inc.
SILVER PARTNERS
BancorpSouth Insurance Services, Inc.
Consulting Ideas & Solutions
Modus
Professional Reporters
RICOH
XMC, LLC
FRIENDS AND SUPPORTERS
LawMed Insurance Group, Inc.
Mainstream Technologies
Regions Insurance
THANK YOU to our Business Partners for their Support!
Silver Sponsorships and Friend & Supporter Sponsorship opportunities are available.
Please contact Bonnie Vickery at [email protected] for more information
on how your company can benefit from partnering with our chapter.
Fall 2013 Edition
Page 14
Business Partner Profile:
George Waddell, Business World
Tell us about your background, where you grew up and then transition into your career. From kindergarten until
graduation, I lived in Carlisle, Arkansas! I played football for the Bison and trumpet in the band. Living in Carlisle was an iconic
American small town life! There was little league baseball in the summer, football in the fall, and basketball in the winter. When you
turned 14, a driver’s permit allowed you to wave at every passing car as you “circled the stations.” After graduating high school, I went
to the University of Arkansas at Little Rock, with every intention of transferring to Fayetteville after a year. That never happened. I
was initiated into Sigma Nu fraternity and immersed myself in every facet of life at UALR. One of the most compelling reasons for
staying in Little Rock was a job working in an administrative support capacity for the U.S. Attorney’s office. To even be considered for
the job, I had to pass an FBI background check. The great pay and the flexible hours made it a dream college job. However, before I
knew it, college was over and it was time to start the rest of my life.
Give us some background history about your company, and what your company’s mission is?
For over 35 years,
Business World has been one of the region’s leading document output companies. Along with our extraordinary people, our success
and longevity can be attributed to our flexibility in customizing solutions and programs for clients across all industries. Today, with a
suite of total office services that include managed IT Services, Managed Print Services, and Electronic Document Management, Business World is uniquely positioned to be the single source provider to businesses of all sizes.
What makes your company unique? Business World represents the world’s leading manufacturers of document output and
document management technology. Business World’s successful track record of producing New Ideas and New Solutions means our
customers can count on us to overcome obstacles and search for opportunities to help businesses run more effectively, efficiently,
competitively, and profitably.
Why should ALA members select your company over your competition? When combined with our heritage of service and
reputation for innovation, we’re able to help clients increase productivity, streamline workflow, and reduce expenses associated with
document life-cycle and information technology.
How did you begin your career? After graduating from UALR, Sigma Nu headquarters recruited me to work as a National Field
Consultant. I was based in Lexington, Virginia, along with four other men from places like New Jersey, California, Georgia, and Pennsylvania. I spent two years traveling by automobile all over the country getting exposure to some of the most beautiful college campuses and incredible individuals our country has to offer. After two years of travel, a friend convinced me to interview for a job in Los
Angeles. Much to my surprise, I got the job and began a three year journey of life in the LA. I experienced everything from a major
6.7 earthquake to the whole O. J. Simpson ordeal during my time in the big city. I made many lifelong friends before deciding to
come back home, to Arkansas.
What are your main responsibilities? I help organizations transition their business data to an efficient electronic content management platform. Traditionally, the entire legacy of a business has been stored on paper, but today people need on-demand access to
data from wherever they are in the world. Helping organizations of all sizes transition to a secure, stable, and reliable data platform is
my passion.
Tell us about the work accomplishment you are most proud of. After a three-year engagement, I was part of helping the
largest insurance company in the state transition from a 40-year-old mainframe system to modern enterprise resource management
solution.
What trends or areas of focus do you see that are important to your clients? Mobility is the number one trend in business and has changed the way people work. The computer revolution of the 80s and 90s has made the 21st century all about mobile
access to data. As computer form factors evolve, people must be able to leverage the knowledge base of their business in a way that is
relevant, accurate and secure.
How would your employees/staff describe you?
smile, and I like to see other people smile.
People would most likely describe me as an enthusiastic optimist. I like to
What is the best professional advice you ever received?
have learned to wait for my blockers.
Slow down! I have a tendency to take the ball and run with it, but I
What is the most interesting job you ever had? While living in Los Angeles, a friend working on the movie “Heat” helped me
get a part as an extra. The casting director asked if I would like to work on another project with Al Pacino called “Looking for Richard.” While on the set of “Looking for Richard,” they asked if anyone knew how to shoot a bow and arrow. Being the only “redneck”
around, I raised my hand. He told me that I would be playing the part of the archer. It wasn’t until over a year later when the movie
came out, that I realized I killed AL PACINO!
Fall 2013 Edition
Page 15
George Waddell Profile (cont.)
What do you like best about your career? I really enjoy working with cutting edge technology that makes people’s jobs more
enjoyable, improves productivity, and gives them a competitive edge. It is very satisfying to be able to demonstrate new ideas to prospects and help customers implement them.
If you weren’t in sales, what would you do? I would probably have been a coach or work with kids in some teaching capacity.
What is the hardest situation you have had to deal with in your career?
I was a sales manager in a company that was
acquired by a major financial institution. Our office was closed as part of the merger. The toughest part was watching so many people
have their life interrupted and have to completely start over.
Tell us about your family or your personal life. I am so lucky to be married to the love of my life and have three beautiful,
healthy, and intelligent children. My two daughters attend Little Rock Christian Academy. One is a freshman and the other is in her
last year of middle school. My son is a 5th grader at Don Roberts Elementary. My wife is an international flight attendant for American Airlines. We enjoy traveling, friends, family, and whatever our kids like to do. I am a huge Razorback fan and follow all sports
very closely. We are members of Immanuel Baptist Church in Little Rock.
What are your outside activities? In the summer, we can very often be found in Hot Springs by the pool or on the lake. We’ll
sometimes go down to the Big Dam Bridge or Two Rivers Park and ride bikes. My son and I love to throw the football or baseball
around the yard.
Are there charitable entities that you are involved with or that you feel strongly about? I am part of the “Watch Dog
Program” at my son’s school. The program enables fathers to spend a day at their child’s school, patrolling the halls and lending a
helping hand to the administration. I‘ve also taught a 3rd grade Sunday school class at Immanuel Baptist.
What do you enjoy most about your affiliation with ALA?
law firm run.
I enjoy getting to know the folks behind the scenes that make a
How has your involvement in ALA benefitted you/your company?
Business World has many law firm customers and
being involved with ALA keeps us in step with the needs of the people that use our products the most.
My friends describe me as… Gregarious.
Someone I really admire is…Bill Gates.
My favorite quote is… So now faith, hope, and love abide, these three; but the
greatest of these is love.
My favorite book is… The Bible (cliché but true).
My favorite musical artist is… Currently, I enjoy Bruno Mars’ music.
What is your favorite word? Copacetic.
What is a word you dislike? Hate.
A sound or noise I love is… Calling the Hogs!!!
A sound or noise I hate is… The Texas Fight Song.
My favorite trivia fact is… There was only 66 years between the first powered
flight (1903) and when we first walked on the moon (1969). How amazing is that?
Outside of my family, my most treasured belonging is… My Faith.
My favorite daydream or fantasy is… I would really like to look down upon the
earth from outer space and experience weightlessness.
My favorite movies are... There are way too many to mention, but everything
from “The Passion of the Christ,” “Forrest Gump,” “Star Trek,” and “Shrek” to “The
Avengers.” (How’s that for diversity?)
George Waddell
Director of Technology Solutions
Business World, Inc.
920 S. Spring Street
Little Rock, AR 72201
[email protected]
501-399-3322
www.businessworld-usa.com
Fall 2013 Edition
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Fall 2013 Edition
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Fall 2013 Edition
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October 2013
Sun
Mon
Tue
Wed
Thu
Fri
Sat
1
2
3
4
5
6
7
8
9
Business
Meeting
10
11 Diana
Thomas’
Birthday
12 Carol
Minor’s
Birthday
13
14
15
16
17
18
19 Susan
G. Komen’s
Race for
the Cure
20
21
22 Sandra
Roth’s
Birthday
23
24
27
28
29
30
31
Halloween
25
26
LawMed Insurance
Group, Inc.
Schedule of Events











November 2013
Sun
Mon
Tue
Wed
Thu


Fri
Sat
1
2 Nancy
Collins’
Birthday
3
4
5
6
7
8
9 Jeannie
Billingsley’s
Birthday
10
11
12
13
Business
Meeting
14
15
16
17
18
19 Kathy
Cagle’s
Birthday
20
21
22
23
24
25
26
27
28
Thanksgiving
29
30
October 9th: Business Meeting
October 11th: Diana Thomas’
Birthday
October 12th: Carol Minor’s Birthday
October 19th: Race for the Cure
October 22nd: Sandra Roth’s
Birthday
November 2nd: Nancy Collins’
Birthday
November 9th: Jeannie Billingsley’s
Birthday
November 13th: Business
Meeting
November 19th: Kathy Cagle’s
Birthday
November 28th: Thanksgiving
December 11th: Business
Meeting
December 13th: Pat Campbell’s
Birthday
December 26th: Susan Burgess’
Birthday
Fall 2013 Edition
Page 19
Tips to Avoid Holiday
Weight Gain
December 2013
Sun
Mon
Tue
Wed
Thu
Fri
Sat
1 Kristy
Lowery’s
Birthday
2
3
4
5
6
7
8
9
10
11 Business
Meeting
12
13 Pat Campbell’s Birthday
14
15
16
17
18
19
20 Vickie
Garlington’s
Birthday
21
22
23
24
25
Christmas
26 Susan
Burgess’
Birthday
27
28
29
30
31
Fall Programs for our Business Meetings
October 9th:
Robert Lindley from ISI on portable device security
November 13th:
Regional Counsel Reports
December 11th:
Christmas Party and Dirty Santa Exchange
Happy Holidays!
 Take it a day at a time.
Strive to balance out your calories over the day or at least over a
couple of days. If you'll be consuming extra calories at a social
event in the evening, make adjustments earlier in the day. Focus on fruits and veggies, and add
some lean protein and high-fiber
grains to keep your appetite in
check.
 Be selective. Buffets don't
have to be all you can eat. Survey
the offerings. What looks too
good to pass up? What can you
live without? Focus on what
you'll enjoy, not how much you
can squeeze on your plate.
 Decorate your plate. Fill
half to three-quarters of your
plate with colorful raw veggies,
fruits or items that have these as
their main ingredient. You know
creamy sauces and cheesy toppings are going to add calories, so
take smaller portions. Fill the rest
of your plate with lean meat,
shrimp or other seafood choices.
 Plan for indulgence. If you
want to indulge in a homemade
holiday treat or luscious dessert,
ask yourself what you're willing
to give up in exchange — something at lunch or dinner, or your
afternoon snack? Or are willing
to put in the extra time at the
gym?
Fall 2013 Edition
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Fall 2013 Edition
Page 21
Quick-Fire Question
Question:
What resources are available to help law firms comply with the new HIPAA regulations on Business
Agreements and personal health information privacy?
Answer:
We've identified a number of Web-based resources that should help you put compliance procedures in place by the
September 23, 2013, deadline. Relatively little of what is currently available is specific to law firms, sorry to say, but
the material below provides both general and law firm guidance.
General information on compliance with HIPAA, business associate agreements, and other material is available from
the U.S. Department of Health & Human Services' Web page on Health Information Privacy for Covered Entities and
Business Associates. Scroll down for links to guidance materials, including FAQs and a sample Business Associate
Contract (the sample is dated 2013, so it should conform to the latest rules).
Your firm's
own
professional
liability carrier
may be able to
offer additional
guidance ….
IntApp (an information security software company) offers a law firm risk management blog, with a
link to a very recent Webinar, "The Impact of the 2013 HIPAA Omnibus Rule on Law Firms". You
can access the Webinar and any available handouts simply by providing your email address. The
blog itself has a number of postings on HIPAA compliance (use 'HIPAA' as a search term to get
them all in one string of results). A number of legal-industry sites link to this blog and the Webinar.
Paragon Brokers, an international insurance provider, posted a recent article, "Omnibus Rule:
HIPAA 2.0 for Law Firms." The article discusses changes to the rule that affect law firms acting as
HIPAA business associates and offers recommendations to address related loss prevention issues. Your firm's own
professional liability carrier may be able to offer additional guidance; consider getting in touch with your agent to ask
what is available.
This "HIPAA Compliance Road Map" PowerPoint presentation from Venable is not directed at law firms specifically,
but does cover many points a business would have to consider in developing a compliance system. The PowerPoint
includes several articles from client newsletters offering additional information on meeting the updated compliance
requirements.
Other law firm client newsletters offer similar guidance on complying with the new rules. For example, Mintz Levin's
"The New HIPAA Omnibus Rule & Your Liability" outlines the rule's effect on group health plans and their business
associates and suggests best practices for compliance. Holland & Hart's Health Law Blog posted a checklist for compliance to help covered entities and business associates ensure their policies and procedures are updated accordingly.
A brief posting on Inside Counsel suggests four main areas that all business associates should review to ensure compliance and mentions cloud storage providers as being among those companies that may be covered by the new regulations.
This topic may well be addressed by state bar CLE courses or other sessions; contact the bar's practice management
advisor to determine if any relevant courses are planned or if materials from them are available.
Your colleagues can be an excellent source of practical information. Try contacting one or two of ALA's Peer Consultants - members who offer their expertise to other members. The online Peer Consulting database can help you identify
members with the experience and background to guide you through management dilemmas such as this.
Fall 2013 Edition
Page 22
Out and About
Diane Smith and Angela Falco at CLI after-party meeting some
cute new friends.
Carol Minor with Lexis Nexis folks at the Annual Convention!
Looks like they had a lot of fun!
LoRraine Rowland, Diane Smith, Vivian Koettel, and Angela Falco
packing up goodies for Arkansas Children’s Hospital family packs.
Above: LoRraine Rowland, Vivian Koettel, Michelle Tyree, Paula
Anderson, Angela Falco, Diane Smith, and Karen Suel helped with the
packaging of the family care packets.
Below: Paula Anderson, LoRraine Rowland, and Carolyn Owen
dropping off our goodies for the Children’s Hospital.
Paula Anderson taking a much-deserved break.
Fall 2013 Edition
Page 23
Tips for Beating the Post-Summer Blues

Don’t be too quick to put summer behind you! Slow the transition down by extending
summer until you’re good and ready to say goodbye. Throw another BBQ. There’s still plenty of
summer foods and drinks available.

Take time to reminisce about your summer antics, to feel grateful for the fun you’ve had
with your friends or family and share your summer snaps with those involved. Photos are one of
the best memory triggers; you’ll instantly recall that summer warmth and relaxation in your body
and mind. Add your summer snaps to your computer desktop or use them as the screensaver.

Start planning your next day-trip and some fun things to do this autumn, before you
go into full-on cozy hibernation mode. Autumn is a such a beautiful time of year, all those lovely
golden brown colors in the landscapes. It’s a particularly nice time for hiking or biking, so pack a
flask and go kick up some autumn leaves!

When you’re feeling blue – take extra care of yourself. Eat well - plenty of fruit and
vegetables and avoid skipping meals or opting for vitamin deficient comfort foods. Take time to
exercise; yoga and pilates are great when you don’t feel like moving very fast, although some uplifting music and aerobic exercise might cheer you up!
Fall 2013 Edition
Page 24
Fall 2013 Edition
Page 25
A Year of Service—UPDATES
Childhood Cancer
A BIG, HUGE THANK YOU to Karen Suel, Amanda Suel Koval, and Unilever for the large donation of hair care and
hygiene products. Thanks to Kutak Rock and Union Plaza Building Management for the donation of toothbrushes and
ziplock bags, respectively. We provided 523 complete care packages, one box of mix and match items, one small box of
child-sized toothbrushes, and one box of miscellaneous children’s hair products to Arkansas Children’s Hospital. These
items are provided to parents and caregivers who have a need for them during their hospital stay. If you would like to
donate these items, please email or call for more information: [email protected] or 501-364-1825.
A Year of Service—UPCOMING
OCTOBER—Breast Cancer Awareness
RACE FOR THE CURE - OCTOBER 19TH
NOVEMBER—Helping the Hungry
We will be collecting canned goods for donation to the Rice Depot. Please bring all goods
received to the Business Meeting in November.
Contact Paula Anderson at [email protected] to sign up to participate or donate.
Fall 2013 Edition
Page 26
EDITORIAL POLICY
Editor & Photographer
Michelle Tyree
Editorial Board
Angela Falco, Diane Smith, Julia
Strickland, Bonnie Vickery
This newsletter is published quarterly by the Arkansas Chapter of the Association of Legal Administrators for the education and benefit of its members. Opinions expressed in articles and advertisements contained herein are strictly those of the contributors and advertisers and do not necessarily
reflect the opinions of the Arkansas Chapter or its members. Reprinting of any portion of this
newsletter by any means, including photocopying, recording or any information storage and retrieval system, is prohibited without permission of the Editor and Authors.
Special thanks to Daniel McGurk for photographing Mount Magazine and permitting us to use it as
the cover photo for our newsletter. Please visit http://dmcgurk.zenfolio.com to view more of his
work. Clip art located in this newsletter furnished by Microsoft Publisher 2003.