Deploying Apple QuickTime

Tool Tip
Deploying Apple QuickTime
The Third Party Software Deployment feature of SyAM Management Utilities can be used to
perform a silent deployment of Apple QuickTime to Windows machines.
Requirements: This installation procedure has been tested on Windows XP, Windows 7,
Windows 8, and Windows 8.1 target systems running SyAM System Client and reporting to
SyAM System Area Manager. The procedure is the same for a new installation or an upgrade
from an older version of QuickTime.
Download QuickTimeInstaller.exe from the Apple website:
http://www.apple.com/quicktime/download
Open a command prompt window and change to the directory containing the file just
downloaded. Run this command:
QuickTimeInstaller.exe /extract
Four files will be extracted from the executable:




AppleApplicationSupport.msi
AppleSoftwareUpdate.msi
QuickTime.msi
QuickTimeInstallerAdmin.exe
In the shared network directory that has been defined as the Default Application Path in the
Administration Settings area of Management Utility, create a new folder. In our example we’ll
use qt as the folder name. Move the four extracted files into this folder.
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Tool Tip
Create a batch file to perform the installation using msiexec.
@ECHO OFF
%SystemDrive%
cd \
msiexec /qn /i “\\192.168.200.10\v5\apps\qt\QuickTime.msi”
msiexec /qn /i “\\192.168.200.10\v5\apps\qt\AppleSoftwareUpdate.msi”
msiexec /qn /i “\\192.168.200.10\v5\apps\qt\AppleApplicationSupport.msi”
exit
Please note that each line beginning with the msiexec command is a single line that ends
with the MSI file name and a quotation mark. In your batch script, these lines must not
contain line breaks. You should also be aware that changing the order of the msiexec
commands may cause the installation to fail.
In your batch file, edit the path names to substitute your Default Application Path and the correct
subfolder name. Save the batch file (in our example, we’ll call it qt.bat) then copy it to the
directory that is specified by the Default Application Path.
In Management Utility, create a Third Party template. Enter a template name. Choose Windows
as the target platform and select the correct authentication template. Enter the path to the
network share containing the batch file; this path will already be present if the default path has
been entered in Administration Settings. Click the Find Files button and choose the batch file
from the drop down menu.
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Tool Tip
Click the Add button.
Click the Save Changes button. Click OK to confirm.
Now you can test deployment to a single system. Select a system in the Groups area. Click the
system row, then right-click to display the context menu. From the menu, choose Deploy Third
Party Software.
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Tool Tip
In the New Task box, choose the Windows authentication template and the newly created
QuickTime deployment template. Click OK.
Deploying Apple Quicktime
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Tool Tip
On the Add/Edit a Job page, click the Run Job button, then click OK to confirm. The installation
will begin shortly.
Deploying Apple Quicktime
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Tool Tip
After the job is finished, you may review the status by finding the job in the Status area and
clicking the View Details link.
Deploying Apple Quicktime
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Tool Tip
Once you have deployed successfully to a single machine, you can use the Groups context
menu options to deploy the application to multiple client machines. Deployment jobs can be
configured to run on a regular schedule by clicking the Configure Schedule button on the
Add/Edit A Job page.
When performing Third Party software deployment with Management Utilities, we encounter a
limitation when using a batch file as we do in this procedure. Success is reported when the
batch file is run on the target machine, but we can’t be sure that the software was properly
installed. We can use SyAM System Area Manager to report the software applications that are
installed on individual machines or groups of machines. There will be some delay as the list of
installed applications will be updated on the next scheduled synchronization of the System
Client and System Area Manager.
In System Area Manager, use the drop down menu at upper right to navigate to the Report
page. Choose the report type Application Summary. Click the Generate HTML button.
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Tool Tip
The report will be displayed in a popup window.
Two of the programs we installed (Apple Application Support and Apple Software Update) are
shown. Scroll down to view QuickTime in the list of installed applications.
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Tool Tip
Here, the Application Summary report shows that we have one system with QuickTime version
7.73.80.64, two systems with version 7.74.80.86, and one with version 7.75.80.95.
The Asset List report can be used to produce a list of machines where the software is installed
or not installed. A particular version can be specified. For example, we’ll choose Asset List from
the Report Type menu, and we’ll report on the entire group. Enable filtering by clicking “Report
on all systems that…” and then under Filter 1, click “meet the following” to set the sense of the
filter. In the Filter 1 menu we’ll choose Installed Applications. In the Contains box we’ll type in
“quicktime” (the search is case-insensitive) and we’ll check the version box and specify the
latest version.
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Tool Tip
Click the Generate HTML button to produce the report.
This report shows the two systems that have the latest version installed. We can also produce a
report of all systems in our group where no version of the application is installed. This time, we’ll
enable the filter once again by clicking “Report on all systems that…” but we’ll change the sense
of the filter by clicking “DO NOT meet the following.” Again we choose Installed Applications
from the drop down menu, we enter “quicktime” in the contains box, but we won’t specify a
version.
The report shows any systems in our group where the application is not installed.
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Tool Tip
By setting up a regularly scheduled job in Management Utilities to perform application
deployment, target systems that may not be available at a particular time will be retried on the
next scheduled run. You can then use System Area Manager reporting to show the progress of
deployment. Any systems where deployment is not successful after some number of attempts
can be identified, and problems preventing deployment can be resolved on the individual
systems.
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