Jan - Caloundra Chamber of Commerce

Caloundra
Jan/Feb 2012
Wrap Up of
December
Networking
Night
MUSIC AT THE
MARKETS
BUSINESS AWARD
SUCCESS
Featuring Joy Bells
Caloundra Lit Up
Like A Christmas Tree
Chamber of Commerce & Industry Inc.
www.caloundrachamber.com.au
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Caloundra Community Bank® Branch
Caloundra
Community Forum
Wednesday 29 February 2012 at 6pm
At Caloundra Rugby Union Club, Arthur Street
You are invited to discuss future community projects that could
be undertaken with the aid of funds generated by Caloundra
Community Bank® Branch.
“Share your
big ideas for
Caloundra”
Please direct enquiries and RSVP by Wednesday 22 February 2012
to Chairman, Craig Pullen on email [email protected] or
P.O. 1599, Caloundra QLD 4551
Bendigo and Adelaide Bank Limited ABN 11 068 049 178 AFSL 237879. (S38550) (12/11)
www.bendigobank.com.au
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Light UP Caloundra
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Stimulating Caloundra’s
Economy in 2012
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CHRISTMAS NETWORKING
regulars
features
Caloundra Lit Up Like a Christmas Tree
Stakeholders – What Are They?
All Stars Men of League
Key Drivers to Developing the Tourism Sector Stimulating Caloundra’s Economy in 2012
Bulcock Street Streetscape
Winners are Grinners
Wrap Up of December Networking Night
New Dates for the Caloundra Music Festival
Caloundra Fringe Festival
– A Showcase for Local Talent 6
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10
11
12
13
14-15
20
President’s Pen
Your Committee
New Members
Member on the Move – Aussie Word
Tourism Update
@The Markets
Join the Caloundra Chamber
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Henzells Commercial Division
Caloundra Chamber of Commerce
and Industry Inc.
Sales | Leasing | Property Management
PO Box 117 Caloundra Qld 4551
Office 11, 51-55 Bulcock St, Caloundra 4551
P 07 5492 5977 F 07 5499 7633
E [email protected]
www.caloundrachamber.com.au
Advertising and Content Submissions
To enquire or book advertising space, or to submit an article for
consideration please contact the Caloundra Chamber of Commerce
Marketing Manager, Kelly Smith [email protected]
Graphic Design and Production by Coastal Copy and Print
Cover image Markets on Bulcock, supplied by the Caloundra Chamber of Commerce
49 Bulcock Street, Caloundra | 07 5491 2000 | [email protected]
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presidents pen
from ALAN PORTER
Congratulations to everyone who has managed to get to the end of 2011.
It seems that being in business today is a bit like playing the game show ‘Survivor’.
We continually have to meet challenges,
occasionally we get lucky and get a good
deal across the line, which provides us
with immunity for a month, but ultimately
we face the proverbial battles month in,
month out.
What will 2012 be like?
Who will be the winners
that get to start all over
again in 2013?
The Caloundra Chamber of Commerce is
here to support businesses and whilst the
Management Committee are volunteers,
we all have a working knowledge of
business and a network of business
colleges that we can refer to. Ideally the
Chamber should be a place that new
businesses go to for information and
support for their start-up, and existing
businesses go to for networking, referrals
and to seek and to provide support.
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Another avenue that the Chamber will
be looking into this year is the use of
mentors. These are the hundreds and
possibly thousands of retired business
executives who may like to give up a
couple of hours a week to help turn
around a struggling business.
Also, as part of a fresh start for the new
year, the Caloundra Chamber would like
to challenge Caloundra businesses to
come up with a new name for ‘customer
service’ in 2012.
Everywhere we go we
hear people use the term
“good customer service”
or “great customer
service” but is that what
we are providing?
I would think most businesses in
Caloundra and surrounds go above and
beyond the customer’s expectations or
at least try.
So, should we be saying, we provide
“exceptional customer experiences” or
don’t even use the word customer and
say something like “fantastic purchase
experience” or “a great retail experience”?
As President of the Caloundra Chamber,
I would like to think that we all represent
a business community that is there
to support each other, and ultimately
provide the kind of experiences that
locals would be so impressed with, that
they recommend our businesses to their
family and friends. We want visitors and
holiday makers to be so impressed that
they extend their stay and come back
time and time again.
What will 2012 bring? Who knows?
But at least we can have a good time
finding out.
Alan Porter
President
Caloundra Chamber of Commerce
Meet Your
Management
Committee
your committee
LORETTA SEARCHFIELD
Many of you will know me as the former Vice President and President of the
Caloundra Chamber of Commerce.
2011 was my year to enjoy, we
circumnavigated Australia on a 28 night
cruise, then packed up the car and
headed off on a 3 month, 13,000km trip
to North QLD, Western QLD, Northern
Territory and the New England area of
NSW followed by a week in Hervey Bay
and Fraser Is. 4-wheel driving (and getting
bogged) and then 2 weeks exploring the
North Island of New Zealand.
Well the good (or bad) news is I am now
back to earth and I undertook the Hon.
Secretary position on the Chamber to do
the necessary amendments to change
the position under the constitution to
a Minutes Secretary, which will free
up a committee position for other
responsibilities.
The Chamber’s
management has the best
interests of the Caloundra
area at heart and I would
urge all members to give
them loyalty and support.
Once I have completed my task of
amending the constitution I will go into
“perhaps territory”, perhaps I will do some
charity work, perhaps I will play tennis
again, perhaps I will do line dancing,
perhaps I will learn to play the piano,
perhaps I will get more involved in lawn
bowls, the list of possibilities is endless.
What I do know is that new opportunities
will open up and I will continue to enjoy
life in the busiest way possible, any
challenges will be met with a sense of
humour (what other way is there if you
enjoy life).
My wish for all our members is for 2012
to stabilise and return economic growth
to the business community, may you all
enjoy a happy and prosperous New Year.
Cheers
Loretta Searchfield
Secretary
Caloundra Chamber of Commerce
NEW MEMBERS
Chamber of Commerce & Industry Inc.
The Chamber would like to welcome our newest members:
Keven Duddy - Caloundra
Suspension Centre
Benny Tan - Historymaker Australia
Sue Frost - Womens Lifestyle Expo
Matthias Koslowski - Property Revamp
Mitchell Foster - R.M.Williams Pty. Ltd.
Nick Peterson - All Stars Men Of League
Will Murphy - All Stars Men of League
Graham Devin - All Stars Men Of League
Deb Archer - Caloundra Brake & Clutch
Pia Rule - Portobello By The Sea
Gail Davis - Travel Time Luxury Transfers
Amanda Collins - Pelican Waters
Spa & Retreat
Matthew Deverson - Australian Pro
Tennis & Golf Acadamies
Luke Bartlett - The JayB Trust
Richard Hilton - Bioenz Cleaning
Solutions
Annette Lasek & Sue McGoldrick Business Conferences Sunshine Coast
Renee King - Caloundra Weekly
Beau Laing - Full Throttle Fitness
Karen Shaw - Brush Turkey Enterprises
Bettina Gainer - Connect Hearing
Natalie Martin-Booker - Right Advice
Financial Services
Stephen Maher - Metaweb
Ann Donnarumma - Demi International
Training School
Neil Kinred - Quality Choice Signs
Paul Donoghue
Dan Cashin - Savvy Business Sales
Graham Hyndman - Caloundra
Airconditioning
Vickie Magic - Business Matters Magazine
Maria Pagiela
David Billsborough - Bartercard Sunshine
Coast
Lindsay Ross-Gilder - La Promenade Café
Tracey Harris - Caloundra Holiday Centre
Trevor Rose - Rosey’s on the Beach
Michael Shadforth - Property Only
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Caloundra Lit Up
Like A Christmas Tree
‘Sport First’ won the Ultimate Business Santa Sack, over $6,500 worth
of advertising and promotions as the winner of the Caloundra Chamber of
Commerce “Let’s Light Up Caloundra” competition.
Proudly brought to you by our major sponsor Caloundra Community
Bank, the streets of Caloundra CBD lit up like a Christmas tree during
December as businesses took part in our ‘Let’s Light Up Caloundra’
competition. An initiative to encourage locals and visitors alike to visit
Caloundra for their last minute Christmas shopping and to enjoy the
local festive spirit.
To be in for a chance to win the ‘Ultimate Business Santa Sack’
businesses decorated their shop fronts in Christmas theme. Judging
took place between 17-19 December with ‘Sport First’ taking out
top prize and Caloundra Bulk Billing and Joybells Card & Gift Store
runners-up.
All stores who took part were wonderfully decorated with owners
going to a tremendous effort to really get involved and into the spirit
of the festive season.
It was pleasing to see the number of businesses which took part in
the competition and indications are that next year, the competition
could be even tougher.
Caloundra
Community Bank®Branch
The Caloundra Chamber would like to thank our major sponsor
Caloundra Community Bank Bendigo, plus Hot91.1, the Caloundra
Journal, Profile Magazine and WinTV. Without your generosity this
event would not have been possible.
Plug Your Business to
Rotary Conference Guests
From Friday 23rd to Sunday 25th March
approximately 600 Rotarians and their
partners will be visiting the Caloundra region
to take part in the Rotary International
District 9600 Conference 2012.
There is an opportunity for local businesses to
promote their products and services, by providing
shopping incentives or discount vouchers (eg two
for one coffee vouchers, discounted salon treatments)
as part of a Welcome Pack which will be given to
each Rotarian.
For more information
or to arrange participation in this opportunity email
[email protected] or call 5492 5977.
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president’s view
Stakeholders
What are they?
Recently I was asked
the question, “What are
stakeholders?”, and no,
we were not talking about
food at the time. We were
talking about the Bulcock
Street Revitalisation
Program that the
Sunshine Coast Regional
Council is currently
undertaking.
The stakeholders we are talking about
represent the parties or groups with a
vested interest in a project outcome, will
be the most affected by the outcome
or that are most involved with the
discussions being held at the time.
In regards to the revitalisation of Bulcock
Street, the stakeholders comprise of
representatives from three main groups.
Group one being the Sunshine Coast
Council (SCRC), group two are small
businesses owners and group three
being landlords/property owners.
It has been well publicised that the
SCRC is spending a few million dollars
to revitalise Bulcock Street with the area
around Felicity park looking terrific. See
page 12 as we are at the official opening
of stage one. The next stages may see
the SCRC looking at the Village Walkway
or even the Knox Avenue intersection.
For most businesses their
single biggest expense is rent
and associated outgoings,
and most landlords don’t miss
their Tenants, if you know
what I mean.
The second group, the business owners,
are responsible for bringing the shoppers
to town. By continually updating their
stock or even rotating their stock around
inside their stores to give the appearance
of vibrancy, uniqueness and fashionable
businesses, they are the “experience
givers” to the visitors to Caloundra.
If they give a great experience then
repeat business is assured.
Wouldn’t it be great if the landlords
got together and came up with and
implemented a plan to make the shop
fronts look better, cleaner, more up-todate, covered over the old fibro facades,
replaced old and rusted awnings
and brought shop fronts into the new
millennium. I know that this would mean
that they would have to spend some
of their own funds, but surely anything
that can be done at the moment to help
business owners recover from the tough
times over the past few years would be
money well spent.
The third group are the property owners
and landlords. As you may know, the
owner of Bells Arcade just did a great
job on his shops which may have assisted
in the decision for RM Williams to come
to town last year.
The Strand Building had a make-over,
Comino’s Building has had a new roof
and the Fudge Shop and DVD Shop have
also had a make-over. Unfortunately not
much more has happened to the look
and feel of the buildings in Bulcock Street
for some time.
I know that Council would appreciate
it, I know that the shoppers and visitors
to Caloundra would appreciate it, and I
certainly know that business owners and
their families would appreciate it. So how
about it landlords? Why not give Bulcock
Street a make-over?
Alan Porter
President
Caloundra Chamber of Commerce
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Aussie World
takes the
plunge
member on the move
Caloundra Chamber
members, Aussie World
have opened a new attraction
and this is the first one of its type
on the Sunshine Coast.
The new ride which opened to the public on
Thursday 8 December 2011, is a log flume ride called
The Plunge which includes two steep climbs and
drop-offs. Riders climb aboard hollowed-out logs that
are propelled by flowing water through a waterway
before climbing upwards then plunging down a ramp
at great speed.....twice!
Riders and spectators will be treated to a water splash
created by the downhill momentum of The Plunge.
An entertaining way to cool off on a hot summer day!
The new rides enhance the current
six function areas and 30 rides and
attractions already on site, which
include the Town Hall, The Shed,
Wild Mouse Rollercoaster, Ferris
Wheel, Rock n Roll Rebel Dark Ride,
Dodgem Cars and Side Show Alley.
Aussie World General Manager David Thompson said
The Plunge is the third new ride at Aussie World following
the successful opening of thrill ride Redback and Giant
Slide earlier this year.
“These three new rides complete an expansion project that
has cost more than two million dollars and has reinforced
Aussie World as a major player in the tourism industry on
the Sunshine Coast,” he said.
“This year, due to the park expansion, we have seen record
numbers coming through our gates proving that Aussie
World has an exceptional product and we will continue to
remain affordable and offer extraordinary value for money.”
media release
Bridging the gap in Caloundra
The Sunshine Coast Council is set to start work on the construction of two
new pedestrian bridges that will link Golden Beach to Caloundra as part of
the Coastal Pathway.
Currently pedestrians detour
along busy Bowman Road and
Landsborough Parade to reach Golden
Beach from the CBD. These new
bridges will change that route by taking
pedestrian traffic down Tripcony Lane,
beside the Coast Guard and across to
Leach Park.
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Both timber bridges will be three
metres wide and match the look of
similar pedestrian bridges on the
Sunshine Coast’s 96km Coastal
Pathway.
Weather permitting construction is
expected to be completed by April.
For more information visit
www.sunshinecoastqld.gov.au
Supporting Charity Match
All Stars Men of League
The Caloundra Chamber of Commerce is a proud sponsor of this year’s annual
‘All Stars’ Men of League vs Caloundra Sharks Charity Match, to be held on
25th February 2012 at Shark Park, Golden Beach.
The ‘All Star’ event consists of a family day of
activities centred around a number of Rugby
League matches including Australia’s biggest
backyard game of football and culminating in an
exhibition match between an ‘All Star’ team of
ex NRL greats (led by Allan Langer) vs the
Caloundra Sharks A Grade Rugby League team.
Allan Langer has been a fantastic contributor
towards the ‘All Stars’ Men of League vs Caloundra
Sharks Charity Match. Allan is said to be looking
forward to dusting off the old footy boots and
playing in the charity match. He really enjoyed
himself in 2010 and believed in the concept of
helping young children achieve lifelong dreams of
playing Rugby League and meeting their heroes
of yesteryear. Allan Langer previously played in
the 2010 Charity Match but was unavailable in
2011 due to State of Origin commitments with
Mal Meniga’s sixth straight series winning team.
With gates opening at 10am and the main game
at 3pm, there will be plenty of time to enjoy all the
family, fun filled entertainment including rides for the
kids, food stalls, sponsor exhibitions and a chance
for the public to meet and interact with players
including the ‘All Star’ Team.
Through this annual event, thousands of dollars
have been raised for local charities including the
Currimundi Special School and its Rugby League
program, who will play a modified game during
each third of the main game. Over the past
several years this event has attracted thousands
of people through the gates to watch the growing
extravaganza.
We encourage everyone to get in and have a go
with the introduction of the NRL Greatest Backyard
Game of Rugby League. This game has been
designed to encourage everyone and their entire
family to participate in a social game together.
Entry to Shark Park on Saturday 25th February
is $7 for adults and $3 for pensioners and kids.
Tickets are available at the gate on the day.
Following the game, a fundraising gala evening
will be held at 6pm at Rydges Oasis Resort where
guests will have the opportunity to mingle with
ex NRL players and bid on memorabilia. Tickets
are $1,200 for a table of ten, or $600 for a table
of five. Your opportunity to meet Shane Webke,
Andrew Gee, Scott Sattler and many more!
For more information contact Nick Paterson on
0408 452 152 or email [email protected]
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The Big Issues
Key Drivers to Developing
the Tourism Sector
By Bill Darby, Caloundra Chamber of Commerce Management Committee, Tourism Development
Four years on from the 2007 Brisbane Cairns Corridor Strategy’s release, Julia Gillard
announced in January 2011 that an $86 million upgrade of the Bruce Highway between
Caboolture and Caloundra is one of six Queensland road projects that will be further delayed.
In the last edition of Buzz I introduced
the five key drivers to developing the
Sunshine Coast’s tourism sector:
ONE
Upgrading the Bruce Highway,
Caboolture to Sunshine Motorway
TWO
Reviewing the restrictive liquor
licence and entertainment laws
THREE
Incentives needed to attract
major tourism investment
FOUR
Development of a conference
convention centre, and
FIVE
Expansion of the Sunshine Coast
airport.
As I mentioned, the social and economic
benefits derived from tourism are there
for the whole community to enjoy. With
tourism comes more entertainment,
more dining choices, better parks, better
beach amenities, employment and a
better chance for growing successful
businesses.
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By far the most significant source
market for Sunshine Coast tourism is
the domestic South-east Queensland
drive market. Also, according to Tourism
Queensland, “43% of international visitors
travelling to the region were also on self
drive itineraries”.
Four years on from the 2007 Brisbane
Cairns Corridor Strategy’s release, Julia
Gillard announced in January 2011 that
an $86 million upgrade of the Bruce
Highway between Caboolture and
Caloundra is one of six Queensland road
projects that will be further delayed. With
every official visitor survey conducted on
the Sunshine Coast identifying Bruce Hwy
traffic congestion during peak periods to
be a key detractor to future visitation; this
delay is a costly one.
The second key driver is the review of
restrictive liquor licence and entertainment
laws. It has long been a criticism of
visitors that this region lacks quality
daytime dining, entertainment and night
life. For decades, the Sunshine Coast has
traded off its beautiful beaches but with
the tourism market maturing, the region
needs to provide a broader offer.
Like it or not, socialising and relaxing
on holidays is for many, centred around
responsible alcohol consumption
and music but with our rigid liquor
licencing laws, inflexible regulators
and inappropriate precinct zonings,
catering to this clientele has become
unnecessarily challenging. This is a
failure of State Government and Council
to work effectively and cooperatively for
reasonable commercial outcomes.
The Sunshine Coast Tourism Opportunity
Plan 2009-2017 identified a range of key
tourism precincts and serviced centres
throughout the region. These included
both existing and potential visitor nodes.
Among the benefits for identifying these
areas were to provide “appropriate mixed
zoning provisions which can support
visitor services and facilities” and the
“encouragement of attractions consistent
with the industry, culture or environment
distinctive to each precinct”.
Reform in the area of liquor licencing is
well overdue. Over regulation is systemic
and tourism is detrimentally affected
in a number of ways including the lack
of flexibility of types of liquor licences
available in Queensland and the excessive
powers given to regional officers to
deny applications based on personal
interpretation, rather than the intent of
the legislation. The onerous restrictions,
costs and red tape make liquor trading
prohibitive are prohibitive to many small
business owners.
In the next edition of Buzz we will look at
the forecasts for future accommodation
requirements for the region as we discuss
the need for incentives to attract major
tourism investment in our region.
Stimulating
Caloundra’s
Economy in 2012
Member for Caloundra Mark McArdle takes a
look at the area’s struggling economy and calls
for public debate over some of the key projects
that could lend a helping hand.
There is no question the Sunshine Coast is hurting on the economic front.
Unemployment is at an all-time high, the construction industry has ground
to a halt, and one of our biggest revenue drivers, tourism, is only just starting
to bounce back after a disastrous weather-affected 2011.
The University of the Sunshine Coast’s Professor Mike Hefferan released
the publication Sunshine Coast Demographics, more than just the numbers,
late last year.
For the June quarter 2011, the Sunshine Coast recorded 10,378 unemployed
people with a 6.1 per cent unemployment rate.
The Coast is ranked 5th in Queensland and 14th in Australia for the highest
average annual unemployment.
The same document also lists the top 10 employing industries on the Coast.
They are:
1.Retail
2.Health care and social assistance
3.Construction
4. Accommodation and food services
5. Professional, scientific and technical services
6. Education and training
7. Transport, postal and warehousing
8.Manufacturing
9. Administrative and support services and
10. Public administration and safety.
To stimulate the economy we have to look at what the solutions are. Here in
Caloundra and nearby areas there are a number of key projects that could be
part of that solution and need to be debated.
The draft plan for the Bruce
Highway Upgrade Planning
Study from Caloundra Rd to the
Sunshine Motorway has to be
designed properly, as that stretch
provides access to one of the
Coast’s biggest tourist attractions,
Aussie World. As the area falls in
my electorate, I have spoken to a
number of businesses out there,
who are extremely concerned that
the complex will not be allowed
to expand or develop during the
long-term construction of this
upgrade.
The Sunshine Coast Industrial
Park, off Caloundra Rd, has sat
idle for years now, with just eight
of the 73 lots either sold, under
application or leased. This is not
good enough, and both the State
Government and council need to
sit down and work out a like-minded
approach that will attract
businesses to invest in the area.
Caloundra faces enormous
competition from Kawana,
Beerwah and Glass House in the
future. If we don’t debate these
key projects now and how we
can build on them and make this
area a thriving economic hub, then
Caloundra will be left behind.
Mark McArdle MP
Member for Caloundra, Shadow
Health Minister, 5491 2780.
The $2.03 billion Sunshine Coast University Hospital will create thousands
of jobs. However, the Labor State Government doesn’t care if those jobs are
filled by local residents. A common misconception is that those jobs are only
health related. Yes, a majority of jobs created will be health, but that’s when the
hospital opens in 2017. A range of other jobs, from building and landscaping
to food catering will be created very shortly. Locals need to look at how to apply
for government tenders to be as competitive as possible to successfully secure
such work.
The Caloundra Aerodrome is an aviation hub that employs more than 200
people and pours millions of dollars back into the Coast’s economy. However,
enormous road blocks stand in the way of this industry developing, particularly
if Sunshine Coast Council fails to grant long-term leases, and if mayoral
candidate Debbie Blumel is successful in her reported suggestions of wanting
to relocate the Aerodrome in the future.
caloundrabuzz11
media release
BULCOCK ST STREETSCAPE
OFFICIAL OPENING
STAGE ONE
The next time you take a stroll down Bulcock Street,
be sure to head down to the area around Otranto
Avenue to soak up its fresh new look.
The frontage of Felicity Park and the council building, down to the roundabout at
Otranto Avenue, and the area outside Subway and the Otranto Café on Otranto
Avenue have all undergone a facelift over the past year thanks to the first stage of
the Bulcock Street Streetscape Project.
The Caloundra Chamber of Commerce, local traders, the Caloundra community and
the Sunshine Coast Council came together on Sunday 22nd January in Felicity Park
to celebrate the completion of the first stage.
Local Division 2 Councillor Tim Dwyer said the Bulcock Street Streetscape Project
is revitalising the heart of Caloundra.
“This project plays a major part in ensuring the heart of Caloundra remains a safe,
friendly, commercially attractive and vibrant centre,” Cr Dwyer said.
“The completion of Stage 1 of the Bulcock Street Streetscape project has provided
new footpaths, street furniture, lighting, landscaping, kerbing and road reseals to
give the area a real lift.”
Caloundra Chamber of Commerce President, Alan Porter said the Caloundra Chamber
of Commerce has been represented at all of the council information sessions since the
Bulcock Street Streetscape was first initiated.
“We have worked closely with council to ensure that what we will end up with
compliments the look and feel of a vibrant business centre and Stage 1 is certainly a
great first step towards achieving this,” Mr Porter said.
“Chamber members including local business operators and marketers of our famous
Bulcock Street Sunday Markets have commented on how efficiently the works were
carried out and how great the completed works to date look.”
Major Projects Portfolio Councillor Debbie Blumel said it’s great to see work complete
on the first stage of this Major Streetscape Project.
“The finished work looks great and has created an even more inviting place for people
to enjoy,” Cr Blumel said.
12 caloundrabuzz
“Council’s Major Projects program
helps to drive a sustainable region and
by delivering major streetscapes and
redevelopments, council is not only
helping to boost our economy but also
continue to deliver great places to live and
enjoy.
“The Bulcock Street revitalisation project
is a great example of that commitment
as it will continue to make a significant
difference to this important business and
tourist centre.”
Cr Dwyer extended special thanks to
the local business community and to
residents for their patience during the
construction.
“The local traders and residents have
showed considerable understanding and
patience during the project works,”
Cr Dwyer said.
“I thank them for the continued feedback
and support throughout the construction
process and wish them well for a good
trading year in 2012.”
Stage 1 was completed in two parts—
the first being the revamp of the frontage
of Felicity Park and the old council
Chambers, down to the roundabout at
Otranto Avenue, and the second focused
on the area outside Subway and the
Otranto Café on Otranto Avenue.
More information on the Bulcock Street
Streetscaping Project is available on
www.sunshinecoast.qld.gov.au
Winners are Grinners…
members shine
What can Winning a Business Award mean for Your Business?
Participating in business awards is a
great way to showcase your business.
They give you a good opportunity to
review your business practices and can
provide valuable feedback and give you
ideas for moving ahead and growing.
The success from awards can also bring
around relatively free promotion for your
businesses.
The following Caloundra Chamber of Commerce members performed extremely well at
the 2011 Sunshine Coast Business Awards last year. Congratulations to the following
members for taking out top awards:
• Kadoe Commercial Coatings – Winner Small Business Building/Manufacturing Award
• Australian Off Road Campers – Winner Large Business Building/Manufacturing Award
• Joybells Card & Gift Store – Winner Small Business Retail Award
• AussieWorld – Winner Tourism Attractions
Let’s have a quick chat to Aussie World and Joybells about their win!
JOYBELLS
Tell us about the recent award
you won?
How did Joybells Card & Gift
Store begin?
We recently won the 2011 Sunshine
Coast Business Award for Retail - Small
Business. I really love our business so
I was thrilled we won this award. And,
going through the nomination and
judging process has also highlighted
numerous areas for improvement.
As a family, we’d always talked
about opening a card & gift shop in
Caloundra. So when the time was
right, we opened in Bulcock Street.
What is the best thing about being
in Business?
I really enjoy the people-side of the
business. From our friendly team of staff
at Joybells, to the strong local customer
base who keep our main street alive!
There are also lots of amazing role
models in business - I have learned
so much from the other business
people in the street.
Having a business also opens doors
to getting involved in local community.
In 2011, Joybells donated over $10,000
in prizes and support to schools, dance
groups, community groups, charities,
organisations & events. It’s great to
know that our many small contributions
add up to a big difference.
How has winning this award
effected business for you?
After winning the retail award and being
involved in events like the Women’s
Lifestyle Expo, we’ve had increased
calls and emails from people wanting
to buy cards & gifts. So, in February
we are launching our NEW website
www.joybells.com.au complete with
shopping cart so people can browse
and buy direct.
We’ve put all our favourite card and
gift ranges on the website. It’s an
exciting new direction for us – and
one that is sure to keep us learning
& growing in 2012.
Outstanding Employee of the Year Finalist, Ricci Lucas and Haley Whitfield
from Joybells, celebrate their win with Getaway and Hot91.1 hosts.
caloundrabuzz13
P
U
P
A
R
W
OF DECEMBER
Networking NIGHT
At the Caloundra Chamber Christmas networking event held on
8th December, we were able to raise over $1,500 in support for
Hello Sunday Morning, an initiative of Queensland’s Young Australian
of the Year, Chris Raine, challenging binge drinking.
On 8th December, members and guests of the Caloundra Chamber
attended our Christmas Networking Function at the Sunshine Coast
Function Centre, Caloundra.
With the theme “A Vision for Business”, guests were treated to presentations
from three sought after leaders; Stephen Robinson, Director Sunshine Coast
Business Council; Steve Cooper, CEO Sunshine Coast Destinations Ltd and
Chris Raine, CEO Hello Sunday Morning.
The Caloundra Chamber of Commerce is a not for profit organisation and is
proud to be able to give back to the community. Guests had the exclusive
opportunity to be purchase raffle tickets for the chance to win over $6,500
worth of prizes, with all monies raised going to support Hello Sunday Morning
an initiative of guest speaker and QLD’s 2012 Young Australian of the Year,
Chris Raine.
“To date, Hello Sunday Morning has assisted over 2,000
people, and Chris now intends to take his program, a campaign
challenging youth binge drinking, to students in universities right
around Australia and New Zealand. The Caloundra Chamber
is proud of the efforts of Chris, a local Queenslander. With the
support of many local businesses, we hope we have made a
real difference towards his challenge.” said Mr Bill Darby, Caloundra
Chamber of Commerce Executive Committee Member.
Guests were entertained by That 70’s Band and the winner of youth category
at the 2011 Bulcock Street Busking Festival, Tim Aitken.
The next Caloundra Chamber networking event will be held on Wednesday
29th February. Visit www.caloundrachamber.com.au for more information
and to RSVP.
14 caloundrabuzz
ks to the
Many than
Coast
Sunshine
Centre,
Function
a and
d
Caloun r
s for
t
n
e
v
Mask E
us venue
the fabulo tions.
a
and decor
Tim Aitken playing at the Bulcock Street Busking Festival
THANK YOUs
The Caloundra Chamber would like to
thank the following businesses who
generously donated prizes for the
raffle. These include:
»HotFM 91.1
» National Solutions Group
» Sunshine FM
»Fit4Life
»Induyam
» Tides Fine Dining
» Sandbar Café Kiosk
» The Channel Bar
» The Coffee Club
»Hog’s Breath
» La Dolce Vita
»Rumba Beach Resort
» Aussie World
» The Diamond Mine Jewellers
» Mobbs & Company
» Coastal Copy & Print
» Pelican Waters Spa & Retreat
» Sunshine Coast Business Centre
» Bianca’s Hair and Beauty
Graham Smith, Colin White & Alan Porter, Chamber President
Chris Raine, CEO Hello Sunday Morning (L)
Steve Cooper, CEO Sunshine Coast Destination Ltd (R)
Certificates of
Recognition
During the evening, certificates of
appreciation were presented from the
Caloundra Chamber of Commerce.
These certificates were presented with
the Chamber’s sincere appreciation
and gratitude for their outstanding
achivements.
Michael Hallam
Contribution to the 2011 Bulcock
Street Busking Festival
Colin White, Rhondda Alexander,
Dick Aylward & Graham Smith
QLD’s Tidiest Town Award 2011
caloundrabuzz15
Michael Hallam & Alan Porter, Chamber President
tourism update
Become a
Tourism
Member
Launching a new membership program
in December 2011, Sunshine Coast
Destination invites local operators to
join together to make a difference for
the future of tourism in the region. As a
member, you will have the opportunity
to participate in dynamic marketing
campaigns, subsidised activities and
have access to the latest research and
development reports and workshops,
all designed to assist you to promote
visitation to the Sunshine Coast and
your business. An information session
will be held in the Caloundra region in
mid-February. To find out more about
the 2011-2012 membership program
levels please visit: www.scdl.com.au/
membership or call (07) 5458 8800.
Come Rain or
Shine
The Sunshine Coast has been blessed
with some lovely weather over the
Christmas and school holiday period
however, if the weather takes a turn,
remember there is still plenty of activities
to do on the coast Come Rain or Shine.
From cinemas to cooking schools
and museums to skating, there are
plenty of options available at
www.visitsunshinecoast.com.au/
rainorshine.cfm
16 caloundrabuzz
NZ Mega Famil
As Wild as Life
gets
It’s as wild as life gets at Australia Zoo’s
new open-range exhibit – Africa. Step on
board the Africa Safari Shuttle with your
family and experience the only Giraffe and
Zebra in Queensland and keep your eyes
peeled for the brand new baby Rhino!
Steve’s dream was to build an African
Safari Park, where animals roam free in
open plains and state of the art walkthrough enclosures; where the public
can watch these animals interact as they
would in the wild; and where people
can have their own unique experiences
with these wonderful animals. You can
see one of three giraffe: Rosie, Penny
or Forrest as they graze the Savannah
and use their amazing blue tongues to
pull leaves from the trees. Taking visitors
on a journey to the African Savannah of
Australia Zoo, the only active breeding
group of Rhinos in Queensland – the first
calf was born in April - in a replica of the
exotic animals’ natural habitat.
www.australiazoo.com.au
Caloundra will be inundated in March
when its hosts part of the Sunshine
Safari New Zealand Mega Famil. 12
travel agents from New Zealand won
the opportunity to travel to the Sunshine
Coast at industry events which were held
across New Zealand last year. The group
will enjoy Caloundra accommodation,
dining and activities as part of their
itinerary as the first stop on the week long
famil across the coast. Be sure to say
g’day if you see them around town.
Sunshine Coast
in Top 10
In mid-January 2012, wotif.com released
their annual top 20 Aussie destinations for
2011, based on bookings made through
the leading accommodation website. The
Sunshine Coast has reaffirmed its position
as one of Australia’s favourite holiday
destinations ranked 7th nationally and
as the 3rd most popular destination in
Queensland. The list was compiled from
more than 250,000 bookings per month
made on wotif.com during 2011.
Upcoming
Events
For further details on events listed below
visit www.caloundratourism.com.au
SATURDAY 25 FEBRUARY
All Stars Men of League vs
Caloundra Sharks Charity Match
www.allstarsmol.com.au
SATURDAY 31 MARCH
Queensland Air Museum, Aero
Engine Run Day
www.qam.com.au
Saturday 28 - Sunday 29 April
Kings of the Coast
Caloundra Ocean Swim
www.weekendwarriorevents.com.au
SUNDAY 3 JUNE
Ladies Oaks Day
www.sctc.com.au
SUNDAY 17 JUNE
Caloundra Foreshore Fun Run
www.caloundrafunrun.com
Saturday 30 June - Sunday 1 July
Open Cockpit Weekend
www.qam.com.au
Caloundra Cup Carnival
www.sctc.com.au
Friday 6 July - Sunday 8 July
Queensland Garden Expo
www.qldgardenexpo.com.au
EVERY SUNDAY
Markets on Bulcock
www.caloundrachamber.com.au
www.caloundratourism.com.au
Caloundra
Cruise
What made you choose Caloundra
on the Sunshine Coast as a place
to work?
My family has been on the coast for a
long time. My brother, Don, has had
a number of successful water based
businesses here over the years. It was his
idea to start something at the Caloundra
end of the coast. He approached the
council way back in 1996 to commence
operation but the Caloundra wharf was
not of a satisfactory standard to board
the public. To the councils credit a new
wharf was completed in a timely manner
and we began operation.
What is the most exciting job you
have had?
For most of my working life I have been
an engineer aboard submarines operated
by the Royal Australian Navy. There were
certainly a few exciting and hair raising
moments connected with submarines,
but I probably shouldn’t tell you about
them! The most exciting job I have had
with the cruise boats was when our guest
arranged for a new entertainment act to
appear at every wharf we passed. There
was Belly Dancing on Frazer Park wharf,
Fire Eaters on Maloja Jetty and so on.
It was well thought out and enjoyed by
everyone.
What can we expect from Caloundra
Cruise in the future?
The pristine Pumicestone Passage
and Moreton Bay Marine Park hold
much to interest school students.
Our team is committed to presenting
this internationally significant area of
Queensland to children. We have a
dedicated Tour Guide who has experience
in teaching and it is this area of our work
which we intend to grow during 2012.
We are also seeing interest from
businesses – the conference market
which has such a strong association
with Caloundra. It is a great way for a
group to unwind and socialise – by taking
a cruise on our waterways.
What is your favourite restaurant
in Caloundra?
We have a number of favourite restaurants
but nothing beats a few friends, fish and
chips, and the alcove seating of Bulcock
Beach about sunset!
What is your all time favourite holiday
destination and why?
Personally I don’t have a favourite. Every
place has something unique to offer which
is memorable. My kids, however, really
loved Tasmania and the water based
activities there. The Bruny Island Cruises
are a world beater and the string of awards
they have received are very well deserved.
You might think that it is hard to compete
with Tasmania for natural tourist attractions,
but the Sunshine Coast has many – you
just have to take the time and look a little
more carefully.
What makes the Sunshine Coast –
Naturally refreshing for you?
The entire Sunshine Coast has a stamp
of which the world is envious…. Clean,
not too fast and flashy, healthy, robust
and beautiful. We all know it is this magical
quality…naturally refreshing.
The team at Sunshine Coast Destination would love to hear
from tourism operators wanting to receive opportunities &
updates. Simply email [email protected]
caloundrabuzz17
tourism update
music
at the MARKETS
“LIFTED” a New Album by Richard
Goldsworthy
Sunshine Coast Pianist and Composer
Richard Goldsworthy released his sixth
Solo Piano Album, titled “Lifted” on 1st
December 2011.
Richard’s main aim when creating Lifted
was to produce gentle piano music that
is relaxing in mood and yet uplifting at the
same time – music that “calms the mind
and lifts the spirit”, as he likes to put it.
Most of Richard’s music is
composed during “writing
retreats”, where he takes
his digital piano and
recorder to unique places
in nature that inspire him.
“I try to take myself away from the
distractions of everyday life, find a
setting that I really connect with and then
hopefully create the purest and most
beautiful music that I can”, he says.
The creative journey to produce Lifted
began over a year ago on the beautiful
island of Kauai, Hawaii, where as well as
the breathtaking scenery Richard was
also inspired by the lovely harmonics of
traditional Hawaiian music.
More composing was done in the red
deserts of Phoenix, Arizona before the
album came to completion closer to
home on the Sunshine Coast.
As was the case with his previous
albums, Lifted was recorded at Grevillea
Studios in Brisbane on their 12ft
Bosendorfer Grand Piano.
“The Bosendorfer has a lovely warmth
of tone in the low notes as well as a
beautiful lilt in the high register that really
seems to suit my music”, Richard says.
“It is truly one of the most beautiful
instruments I’ve ever had the privilege
to play”.
Richard’s album is available from
iTunes and from Richard’s website
www.richardgoldsworthy.net
Head down to our famous Bulcock Street
Sunday Markets to hear Richard and
other local musicians and buskers.
18 caloundrabuzz
Think you
Can’t Afford
TV and Radio
Advertising?
Think
Again...
The Caloundra Chamber has secured a fantastic
promotional opportunity through Sunshine Coast
Media Centre, called Brandworks Plus, which is only
available to Caloundra Chamber members.
By booking through the Caloundra Chamber, your business can take advantage
of heavily discounted advertising rates and promote your business on radio
and television.
For $350 + GST your business can be featured on either 91.9 SeaFM or 92.7 MixFM
radio stations PLUS Southern Cross Ten TV for 12 months.
There is also the option to upgrade your package to include advertising on
Eleven and HD One for an extra $99 per month.
This offer also includes discounted production costs and a free one hour creative
consultation with a media expert to help you custom design your campaign.
This is an exclusive opportunity
specifically designed for our Chamber
members to increase awareness of your
business through main stream mediums
at highly reduced pricing.
For conditions and to take
up this great offer visit
www.caloundrachamber.com.au/
brandworks
Hurry as this offer is only
available for a limited time.
What is a QR?
Have you been noticing strange looking, square shaped
barcode in magazines or on adverts?
You can even find them on DVD’s in your local video store. These are QR codes.
QR stands for Quick Response, a two dimensional version of a bar code, which takes the
viewer quickly and easily to an online marketing source, for example a website or online
video. Actually the options for what a QR code can do is almost endless, even adding
information to your contacts list.
To read a QR code you need to have a QR
Reader application on your smartphone,
many of which are free of charge. You hold
the camera of your phone up to the code,
which your phone scans. The code directs
your smartphone to complete the action, so
opening the website etc.
Imagine the possibilities! You could include a
QR code on your next print run of business
cards, which when scanned, opens a
map detailing exactly how to get to your
office location, or let people preview your
TV commercial straight from a printed
advertisement.
How do you create one of these codes?
There are several websites which can create
these codes for you, or ask your Graphic
Designer on your next project.
ive this
Test dr here
d see w
QR an akes you!
it t
caloundrabuzz19
media release
FROM THE SUNSHINE COAST COUNCIL
New Dates for the
Caloundra Music
Festival
The 2012 Caloundra Music Festival has been moved to the new Queen’s
Birthday long weekend in September – from the 28th to 30th – opening
the way for a spectacular lead-up of other entertainment.
A whole festival “fringe” week will now
begin on Saturday 22nd September,
which marks the beginning of the spring
school holidays. Free entertainment
including the Village, presented by
Festuri, the popular Music on Kings,
the Bulcock Busking Festival, band
competitions, lunchtime concerts and a
beach-side carnival will all contribute in
a diverse musical build-up to the main
festival event.
“This is a bold initiative to put the
region’s best foot forward to the widest
possible audience,” Division 2 councillor
and Deputy Mayor Tim Dwyer said.
“A comprehensive consultation was
undertaken with key stakeholders to
determine the new dates, a decision
that was necessitated by the State
Government realigning the school
holidays and the creation of the Queen’s
Birthday weekend,” he said.
20 caloundrabuzz
Ticketed events will run between
28th-30th September, taking advantage
of the newly created long weekend,
festival director Richie Eyles said.
“We made a decision we think is in
the best interests of the future of the
festival,” he said.
“The holiday period allows us to attract
our key family demographic from
interstate. The fact that the place is
already busy will simply provide additional
opportunities for local businesses and
community groups.
“When all available accommodation
fills, the festival can explore temporary
camping options which will provide much
needed revenue for schools, sporting
clubs and community groups – much
as they do at other big festivals like
Tamworth Country Music Festival.”
Caloundra Chamber of Commerce
representative Bill Darby said the
festival should be seen as a destination
marketing initiative.
“Visitors will see Caloundra in the best
light possible and this will bring them
back again and again,” he said.
“This festival is the springboard Caloundra
needs to become a nationally recognised
destination in its own right.”
Economic Development and
Entrepreneurship portfolio councillor,
Lew Brennan, said the week-long
“fringe” festival could increase
accommodation bookings across the
whole Coast as well as Caloundra.
“This opens up the options for visitors
to enjoy a Coast-wide holiday as well as
taking in what has become one of the
best musical festivals in the country –
it also strengthens our local music
industry,” he said.
Tickets will go on sale around April.
Caloundra Fringe Festival
A Showcase for
Local Talent
A full list of festivities will also take
place in the lead up to the main
event at the inaugural Caloundra
Fringe Festival. This will showcase
some of the best local artistic talent
to our visitors.
“We would like to see local
restaurants and entertainment
venues open their doors for longer
sessions during the week to cater for
what will no doubt be large demand,”
said Mr Ryles
A wide range of activities is planned
for the Fringe Festival, including
youth music workshops (conducted
by Nick Bomba from The John Butler
Trio), theatre, street performances,
circus, instrument making, lunch time
concerts, indigenous art and dance.
“The idea is to celebrate local
culture and diversity, showing the
rest of the nation what we are
capable of, as a lead-up to the
Caloundra Music Festival itself.”
Free musical events will also
feature, along with art displays at
festival locations. Festival Director,
Richie Eyles said the popular Music
on Kings and Festuri would return
and local playwrights would also
have a chance to premiere their
latest works.
LISTENING
FOR LUCY
Mr Eyles said artists and groups who
were keen to perform at the Fringe
Festival should register their interest
as soon as possible.
“We are looking for interested
community groups that have an idea
for, or would like to participate in the
inaugural Caloundra Fringe Festival,”
he said.
Visit www.caloundramusicfestival.com for further details
and drop the Festival Team an email to start the ball rolling.
Review of the Fair Work Act
& the 2012 Annual Wage Review
The Australian Government has
announced a review of the Fair Work Act
and is currently undertaking the 2012
Annual Wage Review.
The review of the Fair Work Act will
examine the extent to which the Act
is operating as intended and deliver
improvements consistent with the objects
of the legislation. The objects of the Act
include; providing workplace relations
Laws which are flexible for businesses
and promote productivity and economic
growth for Australia’s future economic
prosperity. The objects of the Act also
include acknowledging the special
circumstances of small and medium
sized businesses.
The Annual Wage Review will determine
what increase to the minimum wage
will be awarded, with any increase to
commence from the first pay period on
or after 1 July 2012.
For more information www.fma.com.au
There has never been a more exciting time to join with us and
help create a vibrant and sustainable business environment.
membership 2012
Why join the CALOUNDRA CHAMBER OF COMMERCE?
There is strength in numbers, and your
membership of the Caloundra Chamber
will add to our voice, promoting the
interests of business on the Sunshine
Coast. This strong combined voice of
local business and community minded
people ensures greater impact than any
one individual could achieve.
We offer members a range of exciting
benefits including support, events,
networking opportunities, as well as
recognition through excellence awards
and exclusive member benefits. What’s in it for me?
Members of the Caloundra Chamber of Commerce receive the following benefits:
• A free business listing on the Caloundra Chamber of Commerce website
business directory
• Subscription to Caloundra Buzz, a bi-monthly, full colour magazine plus
ongoing discounted advertising rates
• Promotion of your business with a listing as a new member in the next edition of
the Caloundra Buzz, and also on the Chamber website
• Special invitations and heavily discounts rates to networking functions and events.
Plus so much more.
We enjoy strong support from local businesses and we are active in our efforts to
continually improve the business environment and represent the Caloundra region
business community.
Join the Chamber: Membership costs $110 (inc GST) annually.
MEMBERSHIP APPLICATION / RENEWAL
BUSINESS NAME
CONTACT
BUSINESS ADDRESS
POSTAL ADDRESS
EMAIL ADDRESS
WEBSITE ADDRESS
CONTACT NUMBERS
Phone: Fax:
Mobile:
TYPE OF BUSINESS
PAYMENT DETAILS
Cheque enclosed $110.00 for 2012 Membership
Credit Card: Visa / Bankcard / Mastercard/Bartercard (circle)
Number: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Name on Card:
Expiry Date: _ _ / _ _ Signature:
Phone (07) 5492 5977 Fax (07) 5499 7633 Email [email protected] Mail PO Box 177, Caloundra Q 4551
22 caloundrabuzz
or apply online at www.caloundrachamber.com.au
Your
business
could be
featured
here




Each edition, 3,000 copies of the
Caloundra Buzz magazine are
distributed throughout the Caloundra
region to coffee shops, businesses and
hotels plus directly mailed to all our
members and subscribers, which is a
database over 500 strong.

For more information email
[email protected]
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caloundrabuzz23
every
Sunday
8
am-1pm
CALOUNDRA
Featuring unique arts and crafts, family entertainment, fresh produce
and flowers plus local cafes, boutiques and over 50 speciality shops.
Held every Sunday from 8am – 1pm, Markets on
Bulcock are located right in the heart of Caloundra
on Bulcock Street (between Otranto Avenue and
Knox Avenue) on the Sunshine Coast.
Have a relaxing Sunday breakfast or lunch under a
canopy of beautiful shaded trees, just a short stroll
from the Bulcock Beach Esplanade.
Stallholder
Enquiries
0488 222 805
PROUDLY OWNED AND OPERATED BY
(Tuesday - Sunday)
General
Enquiries
(07) 5492 5977
www.caloundrachamber.com.au