Symetrics Industries

SUCCESS STORY – Symetrics Industries, LLC
Sym etrics In d ustries B eco m es First A do p ter of Epico r
9, Pro vid in g D ata A ccuracy, A vailability thro ugho ut
In tricate A erosp ace an d D efense (A & D )
M an ufacturin g Enterprise
C om pa n y Fa cts
•
Location: M elbourne, FL
•
Industry: A erospace & D efense
•
N um ber of Em ployees: 140
•
W eb site: www.sym etrics.com
Success Highlights
Challenges and Opportunities
•
To deploy a new enterprise resource
planning (ERP) m anufacturing system to
autom ate and stream line operations and
im prove data flow throughout the
organization
“O
O ur Epicor 9 system brings together inform ation
from all aspects of our business to provide ‘one
version of the truth,’ via one set of data.”
Epicor Solution and Services
•
A new end-to-end
end solution providing support
for m anufacturing processes from proposal
to delivery and beyond, including
invoicing/collection, H R and payroll
B enefits
•
•
•
Im proved cycle tim e and quality processes
while reducing m anual labor
Increased operational (m anufacturing data)
visibility and forecasting, im proving
custom er responsiveness
U pgraded system supports com pany growth
without adding headcount
Peter V olkert, D irector of O perations, Sym etrics Industries, LLC
A s a full-rate
rate production facility providing reliable, high-quality
high
electronic
m anufacturing services and solutions, Sym etrics Industries is an A S9100/ISO
9001-2000
2000 registered com pany that designs, m anufacturers and tests
aerospace and defense (A & D ) system s for both the U .S. governm ent and
other governm ents around the world. Its counterm easure system s recognize
incom ing rocket threats, such as shoulder-fired
fired Stinger m issiles, and direct
them safely away. Sym etrics’ custom
ustom ers include the U .S. D epartm ent of
D efense as well as prim e contractors in the m ilitary and A & D industries that
support im proved situational awareness through digital com m unications.
A s a m em ber of the A & D m anufacturing industry, Sym etrics m ust identify,
ident
consider and respond to a new set of challenges every day. C hange is a
given; responding with the right tools and services to out-m
out aneuver
com petitors is essential. Processes m ust be easily adaptable to
accom m odate new designs, m aterials and m anufacturing
anufactu
technologies.
A dditionally, traceability is a key factor in the industry, which is
characterized by strict product quality and safety guidelines.
About Epicor
Epicor is a global leader delivering business software solutions to the
m anufacturing, distribution, retail, hospitality and services industries.
Founded in 1984, Epicor serves 20,000 custom ers in m ore than 150
countries, providing solutions in over 30 languages.
S U C C E S S S T O R Y – Symetrics Industries, LLC
To im prove its com petitive
ve position, support future growth, and
further the ability to provide aerospace-grade
grade quality assurance
and custom er-centered
centered service processes, Sym etrics sought to
upgrade their ERP-based
based m anufacturing system , autom ating
and stream lining operations while im proving data flow. In
N ovem ber 2008, Sym etrics replaced their existing Epicor
solution to becom e the first custom er live on Epicor’s newest
platform , Epicor 9.
Epicor 9 com bines W eb 2.0 concepts with Epicor True SO A ™ ,
an adaptable and collaborative business
iness architecture that
satisfies the needs of any enterprise regardless of country,
industry or access device, m aking “business without barriers”
possible. The solution’s end-to-end
end features provide a dynam ic
user experience and real-tim e, in-context
context busi
business insight.
Epicor 9 is delivered ‘out-of-the-box’
box’ with built
built-in workflow
processes that enable m anufacturers to m anage the entire
order cycle: from m arketing and sales through production,
planning, sourcing and procurem ent, to installation, service,
and finally financial recognition. It also offers a range of supply
chain m anagem ent and distribution capabilities, delivered
within a single business platform . Built on the second
generation service-oriented
oriented architecture, Epicor Internet
C om ponent Environm entt (IC E) 2.0, Epicor 9 enables continuous
perform ance initiatives, real-tim
tim e connectivity between supply
chain applications and partners, and greater business agility.
Epicor 9: A Foundation for Operational
Im provem ent
W hat’s m ore, in term s of on-tim
tim e
delivery, the Epicor 9 system has
enabled
led Sym etrics to achieve an
enviable near-100
100 percent track
record.
R educing H eadcount w hile
M aintaining G row th
Epicor 9 also has helped Sym etrics
stay lean and m ean by elim inating the
need to add headcount. W hile
revenues have risen 67 percent since 2005, in m anufacturing,
Sym etrics has actually reduced headcount. M eanwhile, the
com pany’s finance departm ent continues to handle a $50
m illion business with only three full-tim
full
e em ployees, including
the C FO plus one part-tim
tim e em ployee.
A n A w ard-W
W inning Com pany
pan
Sym etrics success has also been validated by a num ber of
recent awards. In N ovem ber 2008, Sym etrics was nam ed
M anufacturer of the Y ear by the State of Florida in the sm all
m anufacturer category. A dditionally, the local M elbourne-Palm
elbourne
Bay A rea C ham ber of C om m erce honored the com pany by
giving it a "Best Business A ward" for the second consecutive
year. A nd the C ocoa Beach A rea C ham ber of C om m erce also
awarded Sym etrics a "Business of the Y ear" award for
excellence in technical m anufacturing. The com pany anticipates
ant
Epicor 9 to be yet another reason for recognition.
Providing a firm foundation for continuous
nuous im provem ent and
operational agility, Epicor 9 has helped Sym etrics stream line
operations, im prove cycle tim e and reduce errors, while
im proving its on-tim
tim e delivery record with best
best-in-class
responsiveness, flexibility and dependability. Through the use of
Epicor 9, Peter V olkert,, director of operations for Sym etrics said
the com pany also has im proved its operational visibility and
forecasting ability. “Every user on the Epicor system –from shop
floor to top floor–now
now has the ability to see exactly wh
where the
product is in each stage of production,” explained V olkert.
“Better inform ation and m ore consistent inform ation m eans
fewer m istakes and less wasted tim e, m oney and m aterial.”
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©2010 Epicor Software Corporation. Epicor,, the Epicor logo and Vantage are registered trademarks of Epicor Software Corporation. TThe
he products depicted in this document are produced by Epicor Software Corporation. All other trademarks
acknowledged. All rights reserved. Published in the U.S.A, 2010.. This document is for informational purposes only and is subject to change without notice. Epicor makes no warranties, express
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