the program - RIMS Canada Conference

Transcription

CONFERENCE
GUIDE 2016
SEPTEMBER 11–14
Conference GUIDE 2016
TABLE OF CONTENTS
A MESSAGE FROM THE PREMIER OF ALBERTA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A MESSAGE FROM THE MAYOR OF CALGARY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A MESSAGE FROM THE PRESIDENT OF SARIMS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A MESSAGE FROM THE RIMS CANADA CHAIR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A MESSAGE FROM THE LOC CHAIRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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CONFERENCE PROGRAM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
PROGRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Registration Hours. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Exhibit Hall Hours. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sunday, September 11th. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Monday, September 12th . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tuesday, September 13th . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wednesday, September 14th . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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CONCURRENT SESSIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Concurrent Session 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Concurrent Session 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Concurrent Session 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
100 RESILIENT CITIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Calgary: Successful Application in the 100 Resilient Cities Challenge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
PLENARY SPEAKERS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Max Valiquette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Jann Arden. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cheryl Bernard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Paul Huschilt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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SPONSORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
RIMS CANADA CALGARY 2016
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A MESSAGE FROM THE PREMIER OF ALBERTA
A MESSAGE FROM THE MAYOR OF CALGARY
Premier of Alberta
Office of the Premier, 307 Legislature Building, Edmonton, Alberta T5K 2B6 Canada
Message from Mayor Nenshi
Message from Honourable Rachel Notley
Premier of Alberta
On behalf of the Government of Alberta, it is my pleasure to send greetings to The Risk & Insurance
Management Society of Canada Conference 2016.
On behalf of my City Council colleagues and the citizens of Calgary, it is my pleasure to welcome you to
the Risk and Insurance Management Society (RIMS) Canada Conference 2016.
It is truly fitting that this year’s conference with the theme “Resilience” takes place here in Calgary, as the
city was recently announced as a member of the 100 Resilient Cities Network. Here in Alberta, in tough
times, be they economic crises, natural disasters, or day-to-day trials, Albertans pull together. We
address the challenges before us and emerge stronger as a whole.
It is particularly fitting that this year’s conference, which will focus on resilience, is being held in Calgary.
As you know, our city has a tremendous amount of experience with resiliency and risk management from
the 2013 floods, to wind and snow storms, fires and blizzards. Calgary has become a global leader, and
was recently successful in our application in the 100 Resilient Cities Challenge, which is dedicated to
Among the risk management professionals, insurance brokers and insurance underwriters here, I hope
you have the opportunity during this conference to make new connections, build relationships, and renew
friendships with your colleagues. Professional associations are essential not only for individuals to
network and connect with like-minded professionals but contribute significantly to the education,
innovation and resiliency of our workforce.
helping cities become more physically, socially and economically resilient.
Conferences such as this are incredibly valuable in exchanging information and best practices that help
to advance risk management in Canada. While I am sure the coming days will be busy and productive, I
hope those of you visiting Calgary have the opportunity to explore all the wonderful attractions our city
has to offer. Please enjoy your time in Calgary, and we hope to see you again soon.
Best wishes for a successful and productive conference.
Sincerely,
Naheed K. Nenshi
MAYOR
Rachel Notley
PREMIER
Historic City Hall, 700 Macleod Trail South, #8069, Calgary, AB, Canada T2P 2M5
T 403.268.5622 F 403.268.8130 E [email protected]
Proudly serving a great city
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A MESSAGE FROM THE PRESIDENT OF SARIMS
A MESSAGE FROM THE RIMS CANADA CHAIR
Message from the President of SARIMS
Message from RIMS Canada Council Chair
Welcome!
Welcome from the President of SARIMS
On behalf of the RIMS Canada Council it is my pleasure to invite you to the 42nd annual RIMS Canada
As President of the Southern Alberta chapter of RIMS (SARIMS), I am delighted to welcome you to the RIMS
Conference in Calgary, Alberta from September 11-14, 2016.
Canada Conference in Calgary. Throughout the past four years, this beautiful and vibrant city has become
synonymous with the term “resilience”, our business continuity plans have been challenged by disastrous
The RIMS Canada Council addresses the interests of Risk Professionals in Canada and supports
floods (2013), unprecedented snowfall (September 2014) and the recent economic downturn. However, each
professional development, networking opportunities, and thought leadership in the field of risk
of these challenges has been met with strength, dynamic innovation and a resounding spirit of community
management.
volunteerism. I trust that you will experience these unique attributes of our culture during your time here.
The RIMS Canada Conference is where the national and international risk management community gather
The conference theme is RESILIENCE. It is designed to build on the strengths of RIMS Canada’s prior
each and every year to exchange ideas with like-minded individuals and organizations.
events while expanding the content to encompass the educational needs of our diverse membership. This
conference will enhance your business skills, your support network, and your ability to take advantage of
By joining us you will gather ideas that will help your organization’s risk management programs, make new
the value RIMS offers its members.
acquaintances, advance your risk management career, and learn about new products and services from
our industry partners.
Finally, on behalf of SARIMS, I would like to thank our Conference Chairs, Phil Corbeil and Janet Stein, the
Local Organizing Committee, volunteers, corporate sponsors, exhibitors,
I would like to thank the RIMS Southern Alberta Chapter – Local Organizing
and you, our conference attendees; your support has ensured the RIMS
Committee, headed up by Conference Co-Chairs, Phil Corbeil and Janet Stein,
Canada Conference continues to be the premier networking and
for putting together what I know will be a great experience for everybody
professional development opportunity for risk management in Canada.
involved.
Sincerely,
I look forward to seeing you in Calgary.
Jr Su
Ds Dо,
President, SARIMS
CCIB, FCIP, CRM
RIMS Canada Council Chair
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A MESSAGE FROM THE LOC CHAIRS
Message from the LOC Chairs
Welcome!
On behalf of SARIMS, the Local Organizing Committee would like to welcome everyone to Calgary for the
2016 RIMS Canada Conference, RESILIENCE.
Alberta has experienced more than its fair share of weather related disasters and large evacuations in the
past number of years, and now it is faced with the realities of a changing economy. We are all confronting
a time of transformation and it requires us to adapt and embrace change in order to ensure the continuity
CONFERENCE
PROGRAM
of our organizations.
This year’s conference will allow us to share experiences and new ideas, learn about emerging risks and
build relationships with fellow risk professionals in our industry. On Sunday evening you will experience
the four elements at the world of Alchemy during our opening soiree. Monday morning will allow you to
hear from our Mayor who led Calgary through the 2013 flood as well as to share the experiences from two
companies who were directly impacted by the events of 9/11. Join us on Wednesday morning for some
real western hospitality at the Breaking Plaid Stampede
breakfast.
Bring your energy, bring your ideas, and become part of the spirit
of Calgary this September.
Pl Col & J S
LOC Chairs
Courtesy of Canadian Underwriter
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CONFERENCE PROGRAM
CONFERENCE PROGRAM
PROGRAM
Registration Hours
Tuesday, September 13th
Exhibit Hall Hours
Sunday, September 11th
8:30 am – 7:00 pm
12:30 pm – 4:00 pm
8:00 am – 9:00 am
Breakfast
Hall E
Monday, September 12th
7:00 am – 5:30 pm
9:00 am – 5:30 pm
9:00 am – 10:00 am
Plenary Session B
Hall E
8:00 am – 5:00 pm
9:00 am – 12:00 pm
Wednesday, September 14th
8:00 am – 11:30 am
6:30 pm – 10:30 pm
Sunday Night Soirée – Alchemy
Resilience and Understanding Youth
presented by Max Valiquette
10:00 am – 11:00 am
Exhibit Hall Coffee Break
Halls C & D
11:00 am – 12:00 pm
Concurrent Session 4
Glen Rooms 201 – 206
12:00 pm – 1:30 pm
Award Ceremonies
Luncheon
Hall E
1:30 pm – 2:30 pm
Plenary Session C
Hall E
Resilience in Life
presented by Jann Arden
7:15 am – 8:15 am
Breakfast
Hall E
8:15 am – 9:00 am
Opening Ceremonies &
Welcome Address
Hall E
Plenary Session A
Hall E
9:00 am – 10:00 am
Resilience: 9/11 and how it changed the industry
Listen as Neil Harrison from Aon and Alan S. Kurth from
Marsh share their experience with resilience, recovery,
and moving onward.
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10:00 am – 11:00 am
Exhibit Hall Coffee Break
Halls C & D
11:00 am – 12:00 pm
12:00 pm – 1:30 pm
Exhibit Hall
Networking Lunch
Halls C & D
1:30 pm – 2:30 pm
2:30 pm – 3:00 pm
Coffee Break
Halls C & D
3:00 pm – 4:00 pm
4:00 pm – 5:30 pm
Exhibit Hall Reception
Halls C & D
2:30 pm – 3:00 pm
Coffee Break
Main Foyer
3:00 pm – 4:00 pm
4:00 pm – 5:00 pm
Networking Reception
Main Foyer
8:00 am – 9:00 am
Breaking Plaid
Stampede Breakfast
Hall E
Wear your best jeans and plaid shirt all day!
9:00 am – 10:00 am
Plenary Session D
Hall E
Resilience is a Choice
presented by Cheryl Bernard
10:00 am – 10:15 am
Coffee Break
Main Foyer
10:15 am – 11:30 am
Plenary Session E
Hall E
The Ultimate Ending
presented by Paul Huschilt
11:30 am – 12:00 pm
Closing Ceremonies
Hall E
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CONFERENCE PROGRAM
CONCURRENT
SESSIONS
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CONCURRENT SESSIONS
CONCURRENT SESSIONS
CONCURRENT SESSION 1
Monday, September 12th, 11:00 am – 12:00 pm
1A
Ultrafine Print: How to Read an Insurance Policy (Foundational)
1D
New to risk management or need a refresher? Learn insurance policy coverage provisions such as conditions and
exclusions as well as common hurdles to coverage. This session will assist new insurance professionals to be better
equipped to understand and make use of the insurance they purchase.
2015 was a record year for transactional insurance such as Rep & Warranty, Tax and Contingent Liability Insurance.
Some reports indicate that requests for coverage have more than tripled from 2013 levels and increased more
than six times the 2011 levels. In today’s frothy mergers and acquisitions market, transactional Insurance allows
purchasers of businesses to guard against unexpected liabilities, while still winning deals. Sellers can use M&A
insurance as a strategic tool to exit investments with as little post-deal obligations or escrows as possible. This
session will explore how to prepare the due diligence to identify the need for the coverage, and will discuss what
boards of directors and other deal makers need to know about the fast changing marketplace.
Pamela D. Hans, Esq., Anderson Kill
Monday, September 12th | 11:00 am – 12:00 pm | Glen Room 201
1B
Claim Mistakes: Money Left on the Table (Foundational)
This session will facilitate a candid discussion of mistakes that insureds make repeatedly with respect to their claims.
Using actual experiences, such mistakes will be discussed and remedies suggested. The audience will gain a realworld perspective of the potential disasters waiting after a loss, and leave the session with appropriate strategies to
avoid common pitfalls.
Mike MacRory, AIG; Ryan Sakamoto, Marsh; Yem Mah, Marsh; Andre Legrand, Norton Rose
1E
Up the Creek, But With A Paddle: A Review of the Evolution of Flood Coverage (Masters)
The session will involve a detailed discussion of the recent evolution of flood exposure coverages. It will review
what has been historically available in Canada for both business and residential risks, and the common limits and
exclusions of coverage. It will also focus on expanded and emerging coverages in these areas. Listen to the changes
that are occurring with respect to restrictions being added to policies. The speakers will also indicate where they
foresee these developments heading in the future.
John C. Salt, Jones & Salt; Jeanne D. Doll-Gusta, Jones & Salt; Paul Stein; Gowling WLG (Canada) LLP;
Derrick Pagenkopf, Gowling WLG (Canada) LLP; John Mckernan, Gowling WLG (Canada) LLP
The Internet of Things (Innovative)
In 1982, on the campus of Carnegie Mellon University, a formerly nondescript Coke machine became the first
Internet-connected appliance — and a portent of things to come. Today, the Internet — and the Internet of Things —
has grown significantly due to a convergence of multiple technologies. The good news? The integration of various
devices through the Internet has led to increased productivity and efficiency on a global scale. The bad news? Today,
59% of surveyed IT professionals in large and mid-sized companies think the Internet of Things presents the greatest
security risk on their networks. This session will discuss the most significant security risks, their impact on insurance
coverage and risk mitigation strategies. Learn how a focused risk management approach that includes identification,
protection, response and recovery, can help successfully incorporate security into business processes, while
leveraging the benefits of an evolving technology. (Atomik Research)
Craig Burkart, Deloitte Canada; Gerald Kim, Deloitte Canada; Joe Bramer, Trans Canada
1C
The Mergers and Acquisitions Insurance Explosion! (Innovative)
Gerry Kane, Zurich; Jeff Lively, Telus
1F
Engaging the C-Suite: Leveraging Risk-Related Thought Leadership in Your Organization (Masters)
Your C-Suite wants to hear from you! In a 2016 survey of Canadian CEO’s, 88% said that they are making changes
to how they define and manage risk. The C-Suite is focused on emerging risk, but uncertain about the size of the
exposures and the available techniques for measuring and managing them. How can risk managers ensure that they
stay relevant and elevate their communications with senior management? In this session we’ll present an analytical
framework used in the risk consulting business to guide C-Suite discussions, and share some ideas about how risk
managers can build on the framework to improve risk management and transfer discussions at the highest levels within
the organization. Learn how to position risk management as a key contributor to your organization’s strategic thinking.
Examine the annual Excellence in Risk Management report from Marsh and RIMS and the Global Risk Report from the
World Economic Forum to see how you can highlight current and emerging risk trends for your senior leaders.
Zainab Walji, PWC; Ilan Serman, Marsh; Robert Plenderleith, PwC; Mark Johnstone,
Barrick Gold Corporation
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CONCURRENT SESSIONS
CONCURRENT SESSIONS
Monday, September 12th, 1:30 pm – 2:30 pm
2A
The ABCs of P3s: What Every Risk Manager Needs to Know (Foundational)
2D
In this session, the presenters will use case studies and sample scenarios to highlight the unique risk management
challenges facing public-private partnerships. They will discuss how risk managers can identify, allocate, manage,
and mitigate risk through the duration of a P3 project. Attendees will leave this session with tools and techniques to
help them identify and mitigate these unique risks.
The benefits of greater workplace diversity are increasingly recognized by corporate leaders. Diversity enriches a
firm’s cultural fabric, helps to motivate staff and builds loyalty with a broader range of clients. A diverse workforce
also helps organizations overcome talent shortages, stimulate innovation and be more responsive to the customers
and markets they serve. This panel will share first-hand experiences and perspectives on the role leaders play in
building diversity and organizational resilience. Attendees will learn what organizations are doing to ensure diversity
and inclusion and gain insight on the steps that they can take to support diversity and inclusion in their workplaces.
Dave Bentley, Marsh; Gerry Russ, Marsh; Steve Panciuk, National Engineering; Janice Maxwell,
Graham Construction
Monday, September 12th | 1:30 pm – 2:30 pm | Glen Room 201
2B
Lynn Oldfield, AIG; Cathy Taylor, Element Financial; Anne Bodnar, Willis Towers Watson; Lyne Erwin,
Willis Towers Watson
Get with the Program! Keys to Success in the Global Insurance Program (Masters)
Within the context of a multi-faceted, shifting global economy, multinationals face important decisions on how
to best manage risk across territories with widely varied regulations. Collaboration and communication between
partners on the carrier, broker and client sides is key to the successful management of the client’s risks worldwide.
In this session, we will discuss the structuring of Global Programs from a coverage and cost perspective.
Consideration to indemnity in claim scenarios will be included.
2E
Never Let a Good Crisis go to Waste! (Innovative)
You’ve heard the clichés: ‘every cloud has a silver lining’, or “We have the technology... Better, stronger, faster,” Oscar
Goldman’s quote from the Six Million Dollar Man, but when your company suffers from a crisis, will you improve, or
just survive? This session will use case studies from companies that suffered disastrous losses, but recovered better,
stronger, and faster. Partnering with their insurers, they changed their business models and wowed their customers
and investors. This session will get you thinking about your current insurance coverage and how it would function in
the face of crisis. Are you prepared only for survival mode or can you be better?
Claire McDonald, Allianz Global Corporate & Specialty; Erin Magilton-Morneau,
JardineLloyd Thompson Canada Inc.
Jeffrey Phillips, PwC US; Robert Plenderleith, PwC Canada; Tom Parsons, Fairmont; Zainab Walji,
PwC Canada
2C A Risk Professional’s Guide to the Current London Market (Masters)
Learn the current state of the market from the Lloyd’s syndicate perspective. Speakers will update you on current
catastrophic losses and world events.
Joe Restoule, AEGIS Insurance Services; Jason Haynes, Marsh
Diversity and Inclusion: Creating Organizational Resilience through Leadership (Innovative)
2F
Business interruption – Minimizing the cost of business interruption losses (Foundational)
This seminar has been designed to address the loss exposures faced by an organization from a business interruption
standpoint and how best to manage them. We will recap the key coverage components of a business interruption
policy and discuss the importance of working with a claims professional to effectively manage a loss of this nature
and minimize unnecessary costs.
ay Strano, Crawford & Company (Canada) Inc; Glenn Nadworny, Crawford & Company (Canada) Inc;
J
Tina Gardiner, The Regional Municipality of York
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CONCURRENT SESSIONS
CONCURRENT SESSIONS
Monday, September 12th, 3:00 pm – 4:00 pm
3A
Solving Cyber Risk – A Holistic Approach (Masters)
3D
This session will provide attendees with a holistic approach to effectively understanding, managing and surviving the
most vexing threat of our era. Walk through the process of identifying, analyzing and quantifying cyber as a “peril”
for a sophisticated organization. Discussion will address the full spectrum of cyber risk – financial damages and
physical damages. What part of the risk is insurable and what is not (Hint: Is Cyber Insurance one piece of a much
larger puzzle)? Should you insure or invest in infrastructure, or a better combination of both? Speakers will also have
a discussion on the Cost Benefit Analysis.
The use of Broker’s Manuscript Wordings and customized endorsements has existed for decades, but their
role in policy interpretation has taken on much greater importance in recent years. Courts have moved towards
interpreting all contracts within the context of the “factual matrix” in which they are negotiated. This will not
generally affect the interpretation of standard form wordings, but it has very significant implications for many
commercial insurance policies. Where the Broker/Insured has drafted wording, or the parties have negotiated any
part of the policy wordings, Courts will carefully consider what was said and done by the parties in the course of
those negotiations. This is even more complex in the context of the tri-partite relationship between the insured, the
broker and the insurer.
David White, Axio Global; Scott Kannry, Axio Global; David Hunko, Cenovus; Jacqueline Detablan, AIG
3B
John Nicholl, Clyde & Co. Canada LLP; Jonathan Ashall, Aon; Lawrence Theall, Theall Group;
Steve Matterson, BC Ferries
A Path to Resilience – Lessons Learned from the Southern Alberta Floods (Masters)
Three years have passed since the costliest natural disaster in Canadian history. The southern Alberta floods
acted as a catalyst for change in how risk is viewed, managed and reduced. The aftermath of the floods raised the
importance of how government, industry and citizens work together to rebuild. This session will present a global risk
landscape and discuss how the Province of Alberta dealt with the challenges, both physical and economic, from
the 2013 floods. Hear first-hand from the Provincial risk manager about how they’ve recovered and some of the key
lessons learned that can be implemented elsewhere.
3E
Nowell Seaman, Potash Corporation of Saskatchewan; Andrew Bent, Alberta Energy Regulator;
Julie Pemberton, Outerwall Inc; Joe Restoule, AEGIS Insurance Services
World Economic Forum – Global Risks Report (Innovative)
Presented each year at the World Economic Forum (WEF) in Davos, Switzerland, the Global Risks Report analyzes
dozens of current and emerging global risks and examines how these risks are not only interconnected, but also
have potential systemic and corporate impacts. This session will review the risks contained in the most recent
report, and what they mean for your business and risk management program, including how captives might play
a role. During this session, attendees will learn more about key global issues. Presenters will review the many
implications of the report on business operations and risk management programs. Attendees will also observe
how to leverage a free tool available online, designed to illustrate the interconnected impacts of macroeconomic,
environmental, health, geopolitical, technological, and business risk factors on individual countries where they
may be producing, supplying or selling.
RESILIENCE WITH ERM: The Power of an Integrated, Risk-Ready Organization (Masters)
Organizations’ resiliency hinges on risk professionals’ ability to drive a more interconnected corporate culture that
encourages operations leaders to incorporate risk management into their business areas. RIMS leaders will share
their experiences developing, implementing and maintaining enterprise risk management programs throughout their
careers, and provide an outlook on the future of this contemporary risk management strategy.
Alex Kaplan, Swiss Re; Mark Day, Alberta Treasury Board and Finance; Angela Haywood, AltaLink
3C
Treacherous Waters: Negotiating Wordings and Coverage – A Tripartite Perspective (Masters)
3F
Hot Topic – D&O Issues to Consider in a Downturn
Raymonde Legault-Smith, VP Management Liability, Gallagher Energy Risk Services; Laila Brabander,
Head of Claims, Chubb Canada; Ashley Beales, VP Underwriting, Berkley Professional Liability
(a W.R. Berkley Company)
Urs Ulhmann, Zurich; Mark A. Morency, Royal Bank of Canada
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CONCURRENT SESSIONS
CONCURRENT SESSIONS
Tuesday, September 13th, 11:00 am – 12:00 pm
4A
The Anatomy of Environmental Claims (Masters)
4D
While no two pollution claims are the same, there are some common themes that will result in a happy customer and
reduced overall claims costs. Sudden and accidental pollution events don’t always mean sudden clean ups, and
gradual pollution events are almost never quick jobs to remediate. Nevertheless, certain factors can ensure the claim
is dealt with effectively. These include being proactive, managing stakeholders and open communication and the
importance of the selection of qualified parties (environmental consultants, lawyers, contractors, adjusters, etc.) This
session will take attendees through actual environmental claims and illustrate what went right, ensuring a smooth
claims handling experience for the customer, broker and insurer.
Construction – Understanding Defect Coverage and Financial Security for Your Project (Innovative)
This session will focus on construction defects and their remedies as well as the financing bonding of construction
projects. All contractors are potentially exposed to construction defect litigation. In an effort to mitigate losses of
this type, an organization should develop and implement control measures that address the construction process
ranging from initial planning to beyond completion. This panel will also discuss surety and performance bond
trends in the industry.
Michael Koppang, Travelers; John Billis, Travelers; George Petropoulos, Travelers
Tuesday, September 13th | 11:00 am – 12:00 pm | Glen Room 209
Christopher Robertson, Chubb; Steven Lucas, Chubb
4E
4B
World Class Captives (Masters)
Canadian companies have shown resilience when facing cyber risks, but there are lingering implications of a cyber
attack to anticipate. This presentation provides an overview of the law on privacy and information security. Within this
framework, it considers how companies and their directors and officers, can best fulfill their duties to protect their
companies and themselves from liability. Speakers will also discuss recent cases that are related to the protection of
personal information in a cyber loss scenario.
Many risk managers use insurance captives for part of their risk financing needs. During this session attendees will
learn about the newest and latest trends in setting up captives, operations and practices. They will also learn about
financial asset management and how that can help in making captives a profitable subsidiary for their company.
Mark Roberton, Palm Global; Gordon Anderson, Cidel Trust
4C
You’ve Been Hacked! Now What? – Cyber Liability and Personal Information (Innovative)
David Pick, Brownlee LLP; Janet Stein, University of Calgary
Changes South of the 49th Parallel and How They May Impact Your Contracts. (Masters)
This session will focus on developments that may impact Canadian businesses doing business in the U.S. Learn
about recent trends in insurance requirements, changes in form endorsements, and court decisions that may impact
your contracts, the insurance that you require and how your insurance responds to a loss.
Pamela D. Hans, Esq., Anderson Kill
4F
The Modern City and the Future of Driverless Cars (Visionary)
This session will explore emerging risks of the Modern City, with a focus on transportation. These include challenges
posed by driverless cars as well as private/public transportation such as UBER and Car2Go. It will look at these
issues from the perspective of risk managers, underwriting and claims handling. Attendees will be given insight to
the level and impact of advanced assisted driver systems (ADAS) today and what the future holds as the technology
takes us to true driverless cars. Today’s technology gives us forward collision avoidance, automated braking, lane
departure warning and other driver assistance tools. Coming soon will be vehicle-to-vehicle features (V2V) that
will allow vehicles to talk with each other. The vision of Google and auto makers is not assisted driving but rather
automated driving where there will be no driving controls.
Alexis Moulton, McLennan Ross, LLP; L
eszek Bialy, Zurich; Allison Suski, Loblaws
12
13
CONCURRENT SESSIONS
CONCURRENT SESSIONS
Tuesday, September 13th, 11:00 am – 12:00 pm
5A
Leaving the Postal Code: Building Awareness and Prepared Response (Masters)
5D
What happens when business travellers or international assignees and their dependents travel outside the country?
What duty of care is expected from their employers? What tools have they been given to deal with the unexpected?
This session will explore Duty of Care in Canadian law and will provide attendees with a white paper recently written
on the subject. It will also discuss how to identify the risks of travel, best practices in preparation and response. It will
assist attendees in understanding the political, social and economic issues outside of their postal code. Companies
seeking growth in new markets may face risks very different from those at home. Areas with the most opportunity
can often see failings in infrastructure, law and order. If something should impact the safety and security of an
organization’s most important assets, its people, is it adequately prepared to respond?
Michael Sherrard, Sherrard Kuzz, LLP; Nathan Lafayette, AIG; Joe Carrera-Casiano, NYA International;
Dr. Robert Quigley, International SOS; J
anet G.M. Stein, University of Calgary
Tuesday, September 13th | 3:00 pm – 4:00 pm | Glen Room 206
5B
Resilience in this market is impacted by not only our abilities to recover from a disaster but control premiums. Our
speakers will discuss the levels of insurance that are appropriate in a down market with significantly fluctuating
commodity prices. Join us to determine if traditional Business Interruption insurance should be used when
companies are not profitable or should they seek bespoke forms to protect what they actually care about. See how
insurers view actual cash values in a currently depressed market.
Greg Joyce, XL Catlin; Martin Willey, Lloyd Sadd Insurance Brokers Ltd; Norma Reimer,
Trek Financial and Evaluation Advisor; Mark Roberton, Palm Global
5E
Jonathan Meadows, Harper Grey LLP; Kim Yee, Harper Grey LLP; D
an Heaman, Director, Risk & Insurance,
Central 1 Credit Union
Dan Carter, AON; Hobby Pardo, Nexen; Taryn Seckam, Nexen Energy ULC
5F
The Rise of the Drones – Liability and Insurance Implications (Visionary)
The commercialization of drone technology is rapidly evolving and has created new insurance coverage issues that
were not considered when current primary insurance policy language was originally developed. Various industry
estimates indicate that global spending on drones is projected to exceed US$100 billion in the next decade, with
more than 10% of that spend expected to come from commercial (non-military) applications. In this session, we will
discuss the implications of rapid growth in drone use for the insurance industry and insureds. What property and
liability coverage options are insureds going to be looking for? What are the implications for existing coverages?
Richard Doherty, Marsh; Erika Carrasco, Field Law, LLP; April Savchuk, Yamana Gold Inc.; Charlie Elliott,
Aeryon Labs Inc
14
The Anatomy of an Effective Investigation – Key Strategies to Reduce Risk (Foundational)
The focus of this session is the effective management of investigations following incidents giving rise to a
death, bodily injury, or property loss in order to reduce company risk. Speakers will also discuss how to handle
investigations following a privacy breach or an incident involving employee misconduct. Attendees will learn principles
of effective investigation, types of evidence to be collected, their obligation to cooperate with provincial and federal
agency investigators and when to retain professional assistance from adjusters, lawyers and other experts.
East Meets West: The Integration of 2 Insurance Programs – A case study (Innovative)
When CNOOC Limited (a Chinese oil & gas company) acquired Nexen Inc. (a Canadian oil & gas company) and Repsol
(Madrid, Spain) acquired Talisman Centre (a Canadian oil & gas company), two different risk programs needed to be
integrated. This session will explore the methodologies that were used to land and optimize insurance programs. The
speakers will also expand on the integration of company culture, language, acronyms and communication challenges.
5C
The Mystery in Choosing the Right Insurable Values in an Uncertain Market (Masters)
What’s Shakin’ with Earthquake Risks these days? (Foundational)
This session will delve into the latest on earthquake risks and insurance in Canada from several interesting angles.
An earthquake (EQ) analytics specialist will discuss what the latest models show about Canadian earthquake
risks. A senior property underwriter will address how they price EQ risks, capacity, OFSI requirements and
reinsurance. The session will conclude with a broker talk about EQ coverage, deductibles, financial considerations
and EQ preparedness.
Peter Kennedy, Aon Risk Solutions; Yvonne Steiner, Swiss Re Corporate Solutions; Paul Cutbush,
Aon Benfield, Ed Martingano, Oxford Properties Group
15
100 RESILIENT CITIES
CALGARY: SUCCESSFUL APPLICATION IN THE 100 RESILIENT CITIES CHALLENGE
It is with great pleasure that we announce our successful application in the 100 Resilient Cities (100RC) Challenge pioneered
by the The Rockefeller Foundation.
PLENARY
SPEAKERS
The 100RC Challenge was launched in 2013 to help enable 100 cities across the globe better address increasing climate and
social challenges of the 21st century. The first 32 cities were awarded membership in December 2013, more cities were added
in December 2014 and the final 37 cities were announced May 25, 2016. The final round saw more than 325 applications from
cities in over 80 countries across six continents. Calgary is one of the three Canadian cities selected in the final round —
Vancouver and Toronto were also named. They join Montreal, which was named in 2014.
This membership recognizes and supports our outstanding efforts to ensure greater resiliency to future social, economic and
physical challenges. It also gives us the opportunity to become a Canadian leader in resiliency planning and share our practices
and knowledge with our neighbours. Watch the video from the 100RC group to learn more about what 100 Resilient Cities is.
As a successful applicant, we will receive support to fund the Chief Resilience Officer (CRO), technical expertise to develop
a resiliency strategy, access to over 60 platform partners offering private and public sector tools and services to design and
implement the strategy, as well as network membership to share knowledge and practices with other municipalities facing
similar issues.
Our application was developed by a team headed by the Recovery Operations Centre, which was set up to oversee
corporate and community recovery following the 2013 flood. Lorna Wallace, Senior Advisor, Office of Recovery & Resilience
and colleagues recently held two Affinity Workshops that brought together representatives from about 18 business units
throughout the Corporation who have programs, initiatives or plans that have a focus on resiliency. During the workshops, over
150 resiliency initiatives were identified as planned, new, or on-going.
The additional support we will receive through 100RC will allow us to better unify and strengthen those initiatives as we
engage with our community, business and not-for-profit partners.
16
17
PLENARY SPEAKERS
PLENARY SPEAKERS
MAX VALIQUETTE
JANN ARDEN
INNOVATION & TREND EXPERT
RENOWNED MUSICIAN & AUTHOR
Resilience and Understanding Youth
9:00 am – 10:00 am
Resilience in Life
1:30 pm – 2:30 pm
Canada’s most popular presentation on demystifying the most
mysterious of demographics! A combination of statistics, primary
research, insight, and anecdotes, this is an enormously entertaining,
high-energy presentation that will unite attendees with a common
understanding of how best to connect to young Canadians, from
Generation Y to Z and beyond. Demographics and psychographics,
values, social networks, youth culture and implications for young
industry and organization are all a part of this session designed to help
attendees understand today’s youth, whether you’re looking to connect
to them as citizens, engage them in your workforce, or reach out to
them as consumers.
Jann Arden can bring a hall full of people to tears through song, only
to have them, moments later, rolling in the aisles, through her off-thecuff comedy. Whether she’s performing her music, hosting an event, or
telling her deeply personal and affecting stories, Arden’s wisdom and
wit shine in everything she does.
ax Valiquette helps companies, organizations, and brands find
M
solutions to their problems by better understanding their employees,
customers, and communities. Named one of Canada’s “Most Influential Marketers” by Marketing magazine, he has worked
with some of the biggest brands around the world throughout the course of his career as a leading marketing and brand
strategist. His varied expertise makes him one of the most sought-after public speakers on trends, innovation, marketing,
and youth culture.
Valiquette’s unyielding passion for thought leadership, culture, and understanding “what makes people tick” led to his
award-winning career as a consumer and cultural strategist. He founded and ran Youthography, North America’s first
youth-market focused research and communications firm, and is currently the Managing Director of Strategy for Bensimon
Byrne, Canada’s largest independent advertising agency. Over the course of his career, Valiquette has worked with some
of the biggest brands in the world — from Nike to Budweiser to Scotiabank — and everything in between. He also held a
three-year term on the Board of the Canada Media Fund, Canada’s single largest cultural production endowment.
Arden catapulted onto the Canadian music scene in 1993, with the
release of her debut album, Time For Mercy. To date, she has released
12 albums, boasts 19 top-10 singles, and has received eight Juno
Awards, including “Female Artist of the Year” and “Songwriter of the
Year.” She has also been recognized with 10 SOCAN Awards, four
Western Canadian Music Awards, a Much Music Video Award, three
Prairie Music Awards, and an Alberta Recording Industry Association
Award. And the list goes on: she has been honoured with a star on
Canada’s Walk of Fame, and inducted into the Canadian Association of Broadcasters Hall of Fame.
Of course, never one to settle on a single discipline, Arden was the host of Being Jann on CBC Radio; she has been a
judge on television’s Canada Sings, and has appeared on CBC TV’s Rick Mercer Report and in several sitcoms; on stage,
she was part of the cast for the Canadian tour of The Vagina Monologues. Her most recent album is Everything Almost,
released in the spring of 2014.
Arden is the author of four books, including If I Knew, Don’t You Think I’d Tell You?; I’ll Tell You One Damn Thing and That’s
All I Know; and Falling Backwards, the widely praised memoir of her life in rural Canada.
As a journalist and broadcaster, Valiquette hosted TVOntario’s weekly youth-oriented current affairs show, VoxTalk; was
a frequent contributor to the internationally syndicated television programs Listed and Evolution; and has made frequent
appearances as both a panelist and guest-host for the Business News Network’s daily wrap-up show, SqueezePlay. He can
be heard every two weeks as a “Round One” panelist on Moore in the Morning, and every month on AM1010’s weekly radio
rewind, Viewpoints. Valiquette has appeared on the CBC’s Lang and O’Leary Exchange, written and delivered columns for
CBC Radio’s Day One, and appeared on Q and The Current. He also writes for the pages of Canadian Business, Marketing,
and Strategy magazines. His insights and opinions have been featured in The Financial Post and The Globe and Mail; on
NPR and MuchMusic; and in scores of other media outlets.
Valiquette holds a BA from the University of Ottawa, is a former Central Canadian Debating Champion, and has performed,
as a sketch comedian, on the main stage at Second City Toronto.
18
19
PLENARY SPEAKERS
PLENARY SPEAKERS
CHERYL BERNARD
PAUL HUSCHILT
CANADIAN OLYMPIC CURLER
STORYTELLER EXTRAORDINAIRE
Resilience is a Choice
9:00 am – 10:00 am
The Ultimate Ending
10:15 am – 11:30 am
Being resilient is a choice. It’s making the choice to learn from the
difficult times.
It’s the end of the conference. It’s the closing session. And it’s the one
you can’t miss.
Whether at work or at home, we all know we are going to face
challenges in life. However, the regret in life would be that you did not
choose to grow stronger from these experiences and challenges, that
you did not learn what you are capable of. Cheryl will challenge you to
find your grit, to lead when others waiver, and share her thoughts on
how you can bring your team together. At the age of 23, Cheryl Bernard
started an insurance brokerage and propelled the agency to six million
dollars in sales in just eleven years. At the age of 43, she helped Canada
win a silver medal in curling at the 2010 Vancouver Olympic Games.
Passionate about inspiring others to reach their goals and stressing the
importance of great leadership and teamwork, Bernard’s presentations
draw from both her business and sport experiences to motivate audiences to achieve greatness in everything they do.
In 2009, Bernard and her teammates won the Canadian Olympic Curling Trials and headed to Vancouver to represent
Canada at the 2010 Winter Olympics, ultimately taking the silver medal. Two months after the Olympics, Bernard was
nominated by her peers as the 2010 Most Valuable Player in Women’s curling.
At this year’s RIMS Canada Conference we’re offering something
completely different. This one session is a summary of everything
you’ve seen and heard over the last 4 days. But it’s not your average
recap of facts.
Paul Huschilt brings you “The Ultimate Ending”. Created specifically for
RIMS, Paul gathers material as the program unfolds. He weaves his notes
into a one-of-a-kind comic summary. With his quick wit and inventive
style, all of the key learnings and events are presented as an insightful
and hilarious outsider’s take on what we experienced at the conference.
Paul believes strongly that laughter helps people remember. His mission is to send you home thinking about everything that
happened at the conference, and laughing. A lot.
It’s one of the highlight events of the conference. Yes, it’s at the end, so book your travel calendars accordingly.
Paul Huschilt is presented by Speakers Spotlight: http://www.speakers.ca/speakers/paul-huschilt/
In 2014, Bernard announced her retirement from curling. She now works with TSN as a broadcast analyst.
Bernard has volunteered on a variety of boards, as well as for the Canadian Curling Association and the World Curling
Tour, and she currently sits on the board of Winsport Canada. She created the annual “Curl for a Cure” in support of the
Canadian Breast Cancer Foundation, raising over 1.3 million dollars for the charity, as well as for the Canadian Curling
Association and the World Curling Tour. She was the spokesperson for the 2010 Terry Fox Run, and has done promotional
work for the Alberta Children’s Hospital, Children’s Miracle Network, Dairy Queen Miracle Treat Day, Microsoft, and the
Toronto Children’s Hospital. She is currently the Ambassador/Spokesperson for Goodwill Industries of Alberta and World
Vision Canada.
Bernard is also the co-author of Between the Sheets: Creating Curling Champions, which describes the mental side of the
game of curling.
20
21
SPONSORS
22
23
For 50 years, AIG has helped Canadian
businesses solve challenges through innovative
thinking. We enable clients to discover
personalized insurance
solutions powered by
strategic partnerships
and industry-leading experience. Now we
look forward to the next 50 years of emerging
technology, evolving risks, and helping to
make the impossible possible. Learn more at
AIG.com/innovativetech
AIG Insurance Company of Canada is the licensed underwriter of AIG property casualty insurance products in Canada. Coverage may not be available in all provinces and territories and is subject to
actual policy language. Non-insurance products and services may be provided by independent third parties. © American International Group, Inc. All rights reserved.
alchemy
an evening soirée
al∙che∙my
Chemistry before the periodic table.
It was believed that combining the four basic
properties in certain ratios could produce
iron, gold, booze, and even life itself.
Stop by to learn more about
Travelers Canada’s variety of
products and services and how we
can help you assess and manage risk.
DATE & TIME September 11, 2016, 6:30 pm - 10:30 pm
VENUE Telus Convention Centre North Hall E
DRESS Cocktail Attire
High-energy entertainment and stunning decor to an
epicurean journey guaranteed to surprise and delight,
we have infused our party with the spirit of Calgary.
2016 RIMS CANADA CONFERENCE
COMMUNICATIONS COMMITTEE
Fazal Ashraf – Leader, Risk Management & Insurance, The City of Calgary (Communications Chair)
Tim Ackerman – Specialist, Risk Management & Insurance, Agrium
Alexandra Sellers – Senior Underwriter, Management Liability & Financial Institutions, CNA Canada
Sean Mason – Risk Analyst, Enerplus Corporation
Alex Hews – Supervisor, Enterprise Insurance Risk Management, Enbridge Inc.

the program - RIMS Canada Conference

Transcription

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