HOTEL Property Management System

Transcription

HOTEL
Property Management System
2016
Sanha Information Technology co.Ltd
- 1 -Water Park/Spa
Hospitality Solution – Hotel/Condo, Resort, Golf, Restaurant, Leisure/Sports,
1
1
Contents
Providing best solution, We will be No. 1 business partner of
Worldwide hospitality industry.
Using WINGS system Our clients would enjoy
-
Prompt Guest Service
-
Maximize Customer Retention
-
Proper Financial Control
-
Efficient Human Resource Management
Ⅲ. Information System Installation 15
-
Accurate Purchasing Control
Ⅳ. Proposal System
Ⅰ. Company profile
03
Ⅱ. Proposal conception
13
17
Ⅴ. Project management & Support 21
- 2 -Water Park/Spa
2
2
Ⅰ. Company Profile
1. Company Details
 Sanha Information Technology Co., LTD is the best professional information technology company for hotel,
resort, golf, MICE and etc. We have integrated solutions for hospitality business and have successfully
completed 500 projects for 22 years. And today Sanha IT is growing as a global IT brand.
Name of Company
Sanha Information Technology Co., LTD
Date of Establishment October 1,1994
Paid in Capital
Employees
Location
Main Product
US$800,000
80 Staffs
#1201,Dae Ryung Post Tower 5,60-3,Gasan-dong, Geumcheon-gu, Seoul, KOREA
Hospitality Business IT Solution
Telephone/Fax
82-1600-4135 / 82-2-2624-4135
Branch Office
Jeju – Korea, Busan – Korea, Hanoi – Vietnam (Overseas Branch)
A/S Center
Homepage/E-mail
82-1544-4172 (24Hours)
http://www.sanhait.co.kr / [email protected]
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3
2. Organization
Call Center
Vietnam Hanoi
(Customer Support)
(Overseas Branch)
SI Team
Management Support
(System Integration)
(Manager,Accountant)
EQ Team
R & D Center
(Research & Development)
(Install & Education)
Branch Office
Branch Office
(Pusan)
(Jeju)
Technical Man Power
Division
Expert Engineer
Advanced Engineer
Intermediate Engineer
Primary Engineer
Total : 80 staffs not including Hanoi
Role
Head Count
Experience
Technology/Business Consulting
13
More than 15yeares
Technology Development, System Design
15
More than 10years
Development of Network and Software
22
5-9 year
Software Development, System Operation
30
1-5 year
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4
4
3. Solutions
 We have integrated solutions and certificate for hospitality business.
Also many solutions are developed by
ourselves and our own technology.
Certificate
Solutions
“WINGS”
Hospitality Solution
HOTEL
PMS
CRM
POS
YMS
TMS
PMS
e-DM
Accounting
Assets
Material
Budget
MICE
CRM
S&C
POS
YMS
Ski
Theme
Park
HR &
Payroll
Cost
Accounting Assets
Material
POS
CRM
Income
e-DM
e-DM
Repair
Vehicles
Budget Equipment
HR & Payroll
Back
Office
Cost
Golf
Back
Office
Back
Office
HR & Payroll
Lot
RESTAURANT
Front
Office
Fitness
S&C
Front
Office
Front
Office
Booking
(CRS/CMS)
RESORT
Accounting
WINGS-PMS (Property Management System)
Cost
Material
INTERGRATED DATA BASE
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WINGS-CRS (Central Reservation System)
WINGS-RRS (RealTime Reservation System)
with real time interface XML module
WINGS-YMS (Yield Management system)
5
5
4. References
 We have successfully completed over 500 projects for 22 years in system integration of hotels, resort systems,
etc. Now, we have the best total solutions for hospitality business by experience and know-how.
001
The Ritz-Carlton, Seoul
002
T.G.I FRIDAY’S
003
Intercontinental Hotel (Grand)
004
Chosun Hotel
026
Intercontinental Hotel(Coex)
051
Mayfield Hotel
027
Cheongpung Resort
052
Park Business
028
Hyundai Hotel(Ulsan)
053
Coatel Chereville
029
Gangwon Land(Small Casino)
054
Airport Hotel
005
Grand Hilton
030
Hyundai Hotel(Gangneung)
055
Elluis Hotel
006
UNO
031
New Manhattan Hotel
056
Comodo Hotel(Pohang)
007
Olympic Parktel
032
Gyeongdong University
057
Daedeok University
008
Rivera Hotel(Seoul)
033
Daegu Park Hotel
058
Jeju ICC
009
Rivera Hotel(Yuseong)
034
Inter-burgo Hotel
059
Yongpyeong Resort
010
Marco Polo
035
Inter-burgo(Exco)
060
Koreana Hotel
011
Tower Hotel
036
Wakerhill(Air Garden)
061
J’s Hotel
012
Sheraton Wakerhill
037
Palace Hotel
062
Kabo Hotel
013
Gyeongju University
038
Rio Hotel
063
Millatel Chereville
014
Millenium Hillton
039
Travelers Hotel
064
Ramada Plaza (Jeju)
015
Cheongyang University
040
Rivera CC
065
Hyatt Hotel(Incheon)
016
Oriental Hotel
041
Hyundai Hotel (Gyeongju)
066
MCST
017
Kolon Hotel
042
Sun at Food
067
Gyeonggi Hotel
018
Comodo Hotel(Busan)
043
Hanhwa Resort(Busan)
068
Bestwestern (Seongbuk)
019
Oakvalley
044
Yeongil Univ.(Pocheol Yeonsuwon)
069
Silla Hotel(Seoul/Jeju)
020
Hotel Odaesan
045
Hanmu Convention
070
Ramada Plaza (Seoul)
021
Central City
046
KFC(Doosan)
071
Admiral Hotel
022
JW Marriott(Gangnam)
047
Suncruise
072
Hotel Royal(Incheon)
023
Signors Hotel Pohang
048
Dragon Hotel
073
Hanhwa Resort(Whole of Country)
024
Jeju Greenville
049
Hyecheon University
074
Jeju Sunshine Hotel
025
Grand Hyatt
050
Hanhwa Resort
075
Royal Hotel(Ganghwa)
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6
4. References
076
W Seoul Wakerhill
101
Jeju Grand Hotel
126
Oak Valley
077
Seaes Hotel
102
Raon Golf Club
127
STAY7-China
078
Homers
103
Ora Country Club
128
Intercontinental Hotel(Coex)
079
Vavien Suite
104
Mui Valley
129
Chosun Hotel
080
Road Land
105
Rolling Hills
130
Asiana Greenville
081
Blackstone Resort
106
Ladena Resort
131
Ramada Plaza (Cheongju)
082
Miranda Hotel
107
Jamsil Tourist Hotel
132
Onyang Tourist Hotel
083
Ramada Plaza (Songdo)
108
Victoria Hotel
133
Haevichi Resort
084
Comodo Hotel (Gyeongju)
109
STAY7-Suwon
134
Hallasan Country Club
085
Eulji Foundation
110
STAY7-Mapo
135
Rivera Hotel (Yuseong)
086
Posco Hilton
111
Namhae Hilton Resort
136
SR Hotel
087
Park Hyatt
112
Casaville(Shinchon)
137
Bexco Centum Busan
088
Hamillton Hotel
113
Suite Hotel(Gyeongju)
138
Gyeongnam University
089
Adonis Hotel
114
Castlex(Jeju)
139
Jungheung Gold Spa Resort
Marriott Hotel(Yeoido)
090
Summerset Palace
115
Haeundae Grand Hotel
140
091
Baekwoon Plaza (Posco)
116
Ramada Plaza (Cheongju)
141
Miranda Hotel
092
Shineville Resort
117
Hyundai Hotel (Mokpo)
142
Seoul city Education Training Ins.
093
Bogwang phoenix Park
118
Citycon Jeju
143
Posco IC
094
Gyowon Dream Center
119
Saint Hiyan
144
Eastern Taebaek
Bluesaddle Resort
095
Sunvalley Resort
120
Grand Korea Reisure
145
096
Hyundai Residence
121
Woosong University
146
Cypress
097
Casaville(Samsung)
122
Suite Hotel (Yangyang)
147
Olympic Parktel
098
STAY7-Seoul Univ.
123
InhaTC
148
Dongwon University
Kolon Hotel
Ramada Plaza (Gwangju)
099
STAY7-Seocho
124
Yeongsei University Sangnam Ins.
149
100
Rivera Hotel (Seoul)
125
Konjiam Resort
150
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4. References
151
Chosun Hotel
176
Namhai Hilton Resort
201
Adenhill Resort
152
Edenvalley Resort
177
Geumosan Hotel
202
Ansan TC
153
Royal Hotel(Seoul)
178
Korail
203
Yangyung TPC Golf Club
154
STAT7-Yeoido
179
HTC
204
Namyangju CC
155
Artnouveau
180
Hotel PJ
205
Sangnam arboretum
156
Geumgangsan Resort
181
Deluxe Hotel
206
G-GLEF Resort
157
Hotel Spapia
182
Harbor Park
207
Cha hospital healthcare center
158
Oakwood
183
East Gate
208
Bistas Hotel
159
LG Electronix
184
Sheraton Incheon
209
Korea Tourism Organization
Castelo Regency Taebaik Hotel
160
Woojeong Hills Country Club
185
Areumdaun Gold Resort
210
161
Mauna Ocean Resort
186
Songdo Metro Hotel
211
THE CLASS 300 Hotel
162
Suanbo Ins.
187
Songdo Park Hotel
212
Maestro CC
163
Ramada Plaza (Jeju)
188
Marriott Courtyard
213
CJ N City
164
Ramada Plaza (Dongtan)
189
Jinan hongsam spa
214
Donggang Sistar
165
Jeju ICC
190
Banyan tree Club & spa
215
The Classic 500
166
Cypress
191
Sangji University
216
Ecograd Suncheon Hotel
167
Sea palace
192
Maremons Hotel
217
Haenam Ttangkeut Hotel
168
Konjiam Resort
193
Eco land
218
Skypark Hotel
194
Seoul Partners House
219
Newkukje Hotel
Ecolian Kwangsan
169
Intercontinental(Grand)
170
Dormy inn suite (Suwon)
195
Lohas Park
220
171
La mir
196
Napoly Pension
221
Ecolian Jeongseon
172
Millenium Hilton
197
Ananti Club Seoul
222
Intercontinental Hotel
173
Apple Tree(Pohang)
198
Ocean Suites
223
Ecoland Jeju
174
The ma park
199
Cheonggang University
224
175
Ramada Plaza (Suwon)
200
Sejong Hotel
225
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Korea Tourism Organization
The Suites Hotel Jeju
8
8
4. References
226
Maple Beach CC
251
Sun Cruise Hotel
276
Kyowon Training Institute Namwon
227
Bestwestern Guro Hotel
252
Chunghak Chosun Hotel
277
Sutton Hotel
228
Kyowon Training Institute Gapyung
253
The Pine Tree
278
Hotel Castle
229
Kyowon Training Institute Dogo
254
Chungpoong Resort
279
Sandpine Resort
230
Raon Private Twon
255
C&Hangang Land
280
I-Park Condominium
231
Hotel Lacasa
256
Coex
281
Hidden Bay Hotel
232
Benikea Ariul Hotel
257
Standford Korea
282
Benikea Yeosu
233
Press Hotel
258
Hotel Inter-Bulgo Wonju
283
The Emerson Golf Club
234
Hangul House
259
STAY7-Gongdeok
284
Goldensky Hotel & Resort
235
Bestwestern Gangnam Hotel
260
Hotel-Myeongdong
285
CJ N City
236
Jeju Cristal Hotel
261
Asia World Gye
286
Raon Luxury Mall
237
BW Niagara Hotel
262
Springdale Golf & Resort
287
The Hotel&Vegas Casino
238
Jeonju Hansung Hotel
263
Chez Josephina
288
Aventree
239
Hi Seoul Youth Hostel
264
Hotel Sunshine
289
Oak Valley
240
ICC Jeju
265
Hotel Agni
290
GyeongjuHotspringTourist Hotel
241
Jeonju Rivera Hotel
266
Raon Spa
291
O Dong Jae Hotel
242
Hanseo University
267
Raon Themapark
292
Jbis Hotel
293
Hotel The Designers
243
The Classic 500
268
Skypark
244
Busan Woman College
269
Apple tree hotel Gunsan
294
Swiss Chalet
245
Onyang Grand Hotel
270
Hanok Hotel Youngsanjae
295
Taekwondowon
246
BA vista Country Club
271
Hanyang University
296
Mohang Haenaru Family Hotel
247
Pantasion Resort
272
Hotel Irene
297
Ecolian Jecheon
248
W Seoul Walkahill
273
Songjeong Tourist Hotel
298
Nine Tree Hotel Myeong-dong
274
Hotel Jhill
299
Sutton Hotel Myeong-dong
275
Provista
300
Hotel Acacia
2nd
249
Skypark
250
Art nouveau 3rd
3rd
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9
3. References
301
Vabien Suite 2
326
Hotel Together
351
Cookie Hotel
302
Koreana Hotel
327
Summit Hotel
352
The Central Plaza Hotel Songdo
303
Hotel Sanjung
328
TMARK HOTEL
353
The Emerson Sejong
304
Namyang High School
329
Bestwestern Gangnam
354
Bestwestern New Seoul
305
Lotus Cruise
330
Hongik Jeju Hotel
355
Sunbee Hotel
306
Haeundae Grand Hotel
331
Bnikea Hotel Ilmare
356
Homers Hotel
307
We Hotel
332
Bareve hotel
357
Nine Tree Convention Gwanghwamun
358
Illeinn Resort
308
Duckku Spaworld
333
Bloomvista
309
mchereville
334
Hotelcapital
359
Hotel Pine grove
310
Seocho Co-Op Residence
335
Riviera Convention
360
Honam University
311
Hotel Bears
336
Crea Residence
361
Pacific Hotel
312
Sinsin Hotel
337
3rd
362
Kyung-in Woman’s University
313
Benikea Ariul Hotel
338
The Grand Hotel
363
Aria Hotel
314
Southcape Owners Club
339
Co-Op City hotel
364
Toscana Hotel
315
Gangnam Residence
340
Marevo Resort
365
Club Noblepic
366
Tameus Golf & Village
Art nouveau
316
Rosana Hotel
341
Sumorum Hotel
317
Hotel Aropa
342
Hotel Everrich
367
Jeju Aerospace hotel
318
Bestwestern Gunsan
343
Hilton Gyeongju
368
Jeju China Castle
319
Art nouveau Yeoksam
344
Art nouveau Gangnam
369
Days Hotel Myeongdong
320
Ulsancity Hotel
345
Everwill
370
Saintwestern Hotel
Aventree Busan
321
Puffinsbay
346
Bayhill Resort
371
322
Goldenseoul Hotel
347
Hotelthedesigners Jongno
372
Paledecz Hotel
323
Dongaone CO
348
Center Mark Hotel
373
KT&G Sangsangmadang Chuncheon
324
Qv Residence
349
The Hotel Jeju
374
Miev Traning Center
325
Siheung Tourist Hotel
350
Gravel Hotel
375
Avillos Hotel
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4. References
376
Hotel Pagoda
377
Golden Hotel
378
379
380
401
Hotel Bernoui
426
Loisir Hotel
402
Club Inner
427
Hotel Sorak Park
Jeju Oriental Hotel
403
Nest Hotel
428
Vistacay Hotel
Lotte Skyhill C.C
404
I-Jin Hotel
429
Hotel Denim
K-POP Hotel
405
Jeju Acro View
430
Landing Jeju Development Co. Ltd
381
The Classic300 Hotel
406
Palblacks Hotel
431
K City Hotel
382
Mayplace Hotel
407
Prugio City
432
Ramada Encore-Jeju
383
Pharos Hotel
408
Hotel Atti
433
Ramada-jeongseon
384
Davinci Museum Hotel
409
Vision Guest House
434
Bestwestern Pohang
385
Daegu Guest House
410
Bestwestern Seoul Garden Hotel
435
Dyneresort
386
Human Starville(Cheongdam/Yeoksam)
411
Kemyung College University
436
Cieldemer
Dam&roo Resort
387
Namsan City Hotel
412
CS Premier Hotel
437
388
Hotel eastern I
413
Hotel Foret
438
Yeonsung University
389
Asta Hotel
414
Seoul Palace
439
The Classic Hotel
390
Hotel GT
415
Hotel Centro
440
Oceanpalace Hotel
Hyundaihotel-gyeongpodae
391
Amber Hotel
416
Hankang Hotel
441
392
LEO Hotel
417
Flower Hotel
442
Dongdaemun Heritage Hotel
393
Ecolian Yeonggwang
418
Ramada Encore
443
Holidayinnexpress-Euljiro
394
Bestwestern(Busan)
419
Rlee Suite Hotel
444
Inje Speedium
395
Jeju M Hotel
420
Hotel Grammos
445
Bestwestern Jeju
396
Baiton Hotel
421
Crown Harbor Hotel
446
Hotel Sunshine-Jeju
397
Shilla Stay Hotel
422
Stay B Hotel
447
Seochodong Peyto Hotel
398
Hostel Chloe(Kangnam)
423
Bestwestern Kukdo Hotel
448
Hotel Vella Suite
399
Hostel Chloe(Jongno)
424
Seoul Hotel & Tourism College
449
Galaxyhotel
Jeju Booyoung Hotel
450
Hotel Fine
400
Hotel Charis
425
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4. References
451
MyeongDong Hotel 53
476
Fraser Place
501
Chungmuro Residence&Hotel
452
Hotel The One
477
Bestwestern A Hill
502
Sieoso Hotel
Amber House
453
Hotel Grand Palace
478
Inter City 365
503
454
The Stay Hotel
479
MStay Hotel Jeju
504
Lamer Hotel
455
Hound Hotel
480
APM Guest House
505
Firenze Hotel
456
JS BusinessHotel
481
Bestwestern Haeundae
506
Daechon Fireve Hotel
457
Ramada Jeju Hamduk Hotel
482
Ramada Gunsan Hotel
458
Winners Hotel
483
Coop City Hotel Jeju Beach
459
Swiss Village
484
Golden Tulip Jeju Hamduk Hotel
460
8Hours Hotel
485
Song Jeong Caribbean Hotel
461
Hotel Riviera Haeundae
486
Benikea Pohang Hotel
462
Blue Mountain Hotel
487
O N City Hotel
463
AMORIS
488
Dongdaemun Migliore Hotel
464
N.Fourseason Hotel
489
BaumeCouture Hotel
465
Jungmon Beach Hotel
490
JK Ramada Encore Jeju
466
Fore Hotel
491
Loft Hotel
467
Jeju Resent Marine Hotel
492
Pausein Jeju
468
BK Hotel
493
Su&Su Family Hotel
469
Cappuccino Hotel
494
Ecolian Geocahang CC
470
Benikea Haeundae Hotel
495
Jeju Central City Hotel
471
ES Resort
496
Tamna Stay Hotel
472
JBizHotel
497
Hotel Peyto COEX
473
Jazz Around Hotel
498
Purmir Hotel
474
Hotel Kennystory
499
Seogwipo Ramada encore 2
Ananti Pant House Seoul
500
Hotel Infini
475
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1. proposal conception
 Why do customers choice WINGS ?
WINGS (Wise Information Technology for Hospitality) was designed for
ease of operation by experts of IT who had been in leading organizations
for more than 22 years in hospitality industry.
WINGS was focused to integrate and automate all business units
based on the standard framework.
WINGS provides the real time response for staffs upon customer’s
requests on the spot, and managers can see all sales records at
the same time.
WINGS has been proved by more than 500 clients as the most
productive, easy-to-use and cost-effective solution.
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2. Total architecture
 Architecture of hospitality business IT
CRM
Front Office
Global
Customers
Off-Line
Travel Company,
Agent
CRS
Real Time
Auto
Reservation
PMS
POS
OTA
Integrated
Customer
PMS
HK
ARs
Ordering
Cashiering
Ticketing
YMS
Sales Analy.
Expectation
Policy
S&C
Sales Act
BQ Reserv.
Product Mg.
AR
Revenue
AR
Deposit
CMS
Homepage
Customers
Accoun
ting
Slip Manag.
Financial
Tax Manag.
PR
Accoun
ting
IN
Inventory
Purchasing
Transfer
Inventory
Actual Cost
Receiving
E-mail
Attendance
Schedule
Attendance
Closing
Assets
Assets
Changing
Depreciation
Cost
Potential
Custo- Royal Custom
mer Exp. Secession
Making
Marketing
Strategy
Back Office
HR Manag.
HR
PR Manag.
Payroll Closing
of Stay
Prod- Counts
Contribution Rev.
uct
Membership
Differentiated Marketing Strategy
Improve guest’s satisfaction &
Maximize Revenue
Revenue
Auto
Reservation
}
On-Line
Actual Cost
Stand. Cost
Trans. Loss
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Membership
SMS
Purchasing
Inventory
Receiving
DM
Potential , normal , Royal
E-survey
Event
Booker, Agent
VOC
Campaign
Secession , Secession Expectation
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Ⅲ. Information System Installation
1. Network configuration
 Standard network configuration in hotel
Firewall
SERVER NETWORK
Intranet
Homepage
 Online rsvn/cancel
 Member Information
PG Cop.
 Credit Card Approval
 EDI Approval/
purchasing
Cash Slip
 Cash transaction
 Approval/Cancel
Interface
DB and WAS SERVER
Internal Zone
Front
Reservation
Interface
Internet, Pay TV
Room
Management
Bill
Printer
Room
key
Sign
Pad
Card Barcode
Reader Reader
PC
Outlet
PC
PC
PABX
 Check Reservation
 Reservation
 update/Cancel
TV
Office
POS
OTA
 Reservation
 Marketing
Printer
Internet
kitchen Bill Printer
SMS/MMS
E-Mail
Printer
Phone
Call Charge
Room Mgmt
Door Key Holder Lights Temp. Indigator
HOTEL
Room Key
 Call History
 Call Charging
 In/Clean Status
 Check In/Out Info.
 No. of Room Key
 Room Key Interface
PG – Payment Gateway , OTA – Online Travel Agency
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Ⅲ. Information System Installation
2. software configuration
 Software configuration.
SERVER SIDE
CLIENT SIDE
BASE PROGRAM
BROWSER
Application/egov Framework
(web MVC spring framework)
Internet Explorer 9 ~
Chrome
Jasper Report (Print)
BASE PROGRAM
JSP
HTML5
JDK 1.6x
Adobe Reader (Print)
JQuery, JQuery Plug In
WAS : Tomcat
Kendo UI
WEB : Apache
OS
OS
Windows/IOS/Linux
Windows
PLATFORM
Linux/Unix
DATABASE
ORACLE
Open DBMS(postgresql,..)
Windows
PC/Notebook/Tablet/Phone
IOS
PC/Notebook/Pad/Phone
Application Software
Actual Environment
Development
Screen Service
Integrated
Development
Environment
Operating
Business Flow
Ajax function
Report Support
Control Business
language
Security
Control Error
UI Adaptor
MVC Base
Testing
Management
JSP/Applet Function
Report support
Build/
Release
Management
DB Access Object
DB Connection Object
Naming Service
DB Mapping Function
DB Transaction
Web Service
Configuration
management
Profiling
Management
(Jasper Reporter)
Data Service
Related Service
AOP Framework
Integration Service
(Transaction)
Monitoring
App.
Management
Tool
Change
Management
Common Service
Users/Group
Common Cord
Menu/Program
Message/Exception
Data/File
Rule(criteria/ Guid)
Excel/XML
Security(Approval)
ID Creation
Log /Control
Cash/Prorperty
Utility
Session Management
Servlet
Encryption/Decryption
Android
Pad/Phone
JAVA Application Server
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RDBMS Server
16
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Ⅳ. WINGS Features
Basic system
Open Office Environment – Wings solutions are available at anytime, anywhere and are independent of OS,
Browser, Platform as Clouding System.
Cross Browsing
Open Office
Device Independence
- 17Water
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Ⅳ. WINGS Features
Basic system
User oriented additional functions
Training Mode
Empowering Inter Communication with Message
 Exchange message
among employees
 training mode which is
same with actual system
for beginner and new
employees.
 File Attachment
 Share and transfer
 Notice new message
Personal Schedule Management
Sharing Knowledge
 Plan/Action
 Month/Weekly/Daily
View
 Share Personal schedule
 Schedule order/
management function
- 18Water
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 On-line help
 Video for Operation
Manual
 Q&A
 FAQ
 System proposal/
Opinion
 Remote support
18
18
Ⅳ. WINGS Features
Basic system
Functions focused on Ease
Variable Menu Access
Grid Function
 Basic Menu
 FullSize view
- Grid screen is enlarged full
as new screen
 Clone Grid
- Same Grid can be displayed
as new windows
 Quick Menu
 Tree Menu
 My Menu
 Recently/Favorite
Attractions Information
 Guest Export
- Extract guest information
from Grid
Other Functions
 Information Registration
- Tourism Place, shopping center
 Printing
- Printing information and map
 Popup Tips
- It is possible to show
explanation for
abbreviation
or professional words
 New window
- Possible to make multi
windows
- 19Water
Park/Spa
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19
Ⅳ. Proposal System
1. proposal system features
Widget
Widget Setup
Widget View
Message
Calender
Currency
Weather
My
Tasks
Search
Window
Neigh.
Inform.
Statistics
Notice
Inform.
Etc..
Analysis
Support over 30 widgets and more will come.
- 20Water
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20
Ⅴ. Project management & Support
2. Scheduling
Project management - Scheduling
Review WBS daily/weekly/monthly at each process steps, establish proper schedule for success.
Procedures of establishment
Scheduling strategy
Goal
 Complete the project on time
 Plan optimization
 Manage the schedule
01
02
Select the method
Construct work process
Prepare the WBS
Schedule analysis





the inadequacy of pre estimation
Lack of Management and Supervision
Shortage of business Knowledge
Frequent changes of requirement
No plan for the business expire standard




select efficient Unit Business
Efficient budget distribution
Manage the Production
Proper distribution of human resources
03
Estimate the resources
04
Resource allocation
Consideration
05
Scheduling
1) WBS : Work Breakdown Structure, Work distribution chart
- 21Water
Park/Spa
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21
3. Training plan
Training plan
Run systematic training program teaches user, manager, system operator and the persons concerned
for attaining skill to use system. And let them operate system efficiently, effectively and know new
facts of technology
 Deal with vitalization of information service of nextgeneration
 Systematic system operation and management
 Support for efficient usage of information system
 General comprehension
 Importance of Information
Resource management
 Trends of current IT
 Security
 Improve the ability of operator to prevent operation
mistake and to work properly
 Foster the specialists who have core technology
 Secure the knowledge of operating system




 New procedure & system
information manual
 Training of changed font
 Information security
Suggestion
 Plan optimized schedule by considering step schedule
and user’s schedule
 Secure the education environment using practical way
to improve training result
 Selective training by personal and sector
Comprehension of Business
Manage the system operation
Manage hardware
Manage software
Product supplier
 Systematic training system
 Offer training process for development
- 22Water
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22
4. Maintenance support
Maintenance support
Specialists provide additional training for changed maintenance and technical changes.
Build Integrated maintenance system through the One-Call service.
Director of Maintenance
 Manage the maintenance team
Product supplier
 Analysis of requirement and reflection
Technical support




Technical support
Fault recovery support
Technology transfer
Improve performance
User support team
 One-Call process
 Help Desk
 Training support
One-Call
Service
system
maintenance &
operational support
manager of work-site
System development





software
network
Hardware
Development software
Data Base
Maintenance team
Cooperation/product
Manage the supplier
Information service
Administration
support
 Upgrade




- 23Water
Park/Spa
Sanha IT
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23
Win-Win Strategy
Customer
Sanha IT
The first & the best
The best hospitality IT
• Meet the various and
complicated customer's needs
• Guarantee high quality customer
Satisfaction.
• IT Services suit for the Business
Diversification
• Using differentiated marketing
• Providing best IT solution with
various Hotel/Resort/Restaurant
experience.
• Creating added value by providing
new IT solution
• Apply new IT technologies suit for
the Global business environment
for maximize profit.
Based on the Credit and partnership, We promise to offer the best solutions to improve the process
and specialized service quality of customer.
- 24Water
Park/Spa
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24
WINGS
Hospitality Solution
- 25Water
Park/Spa
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25
WINGS - Sample Screen
Log In
- 26Water
Park/Spa
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26
Main Page
Header area
Title area
Body area
Foot area
- 27Water
Park/Spa
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27
Header
Configuration and Log-out
Quick menu
Menu Tab
- 28Water
Park/Spa
Tab tool
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28
Configuration
- 29Water
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29
WINGS
Sample Screen
Title area
Basic menu
Menu path
Button
Screen title
Tree menu
- 30Water
Park/Spa
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30
Tree Menu
Quick Menu
Menu tab
Tree menu
- 31Water
Park/Spa
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31
Basic menu
Menu tab
- 32Water
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32
Clone grid
- 33Water
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33
Reactive web according to the window size
- 34Water
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34
Full size view
- 35Water
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35
Side function button
- 36Water
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36
Room Indicator
- 37Water
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37
Target Marketing
…
E-Mail
SMS
Coupon
Analysis
- 38Water
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38
Dash Board - EIS
- 39Water
Park/Spa
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39
Thank You
Sanha Information Technology Inc.
<솔루션 문의>
- Hot
Line
Marketing
: 010-4107-3534
,
- 40Water
Hospitality Solution – Hotel/Condo,
Resort,
Golf,
Restaurant,
Leisure/Sports,
Park/Spa
Technology : 011-307-3533
40
40

HOTEL Property Management System

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