docTHE USE OF MOBILE TECHNOLOGY IN CHILD CARE PROGRAMS
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THE USE OF MOBILE TECHNOLOGY IN CHILD CARE PROGRAMS
THE USE OF MOBILE TECHNOLOGY IN CHILD CARE PROGRAMS The Indiana Family and Social Services Administration Office of Early Childhood & Out of School Learning Data Sharing between Early Childhood Systems Sept 2014 The Big Picture in Automation Licensing System – RCCS is the Core • Regulated Child Care System – RCCS Maintains and tracks information on all licensed and registered providers Assigns inspections to licensing staff View Reports • Automated Intake System – AIS Eligibility software for CCDF families and children Controls the Budget for 200 Million (CCDF) for 92 Counties CCDF Authorized Providers from RCCS Core Licensing System - RCCS • Wireless Web Forms Field Mobilized Staff perform inspections and complaints and merge data back to RCCS within 24 Hours Sends tasks to consultants • Care Finder Indiana – Public Website Online tool accessible by the general public to quickly and easily search and view inspection findings All regulations & laws, resources, forms, etc. www.childcarefinder.in.gov Core Licensing System - RCCS • CRO – Payment System Utilizes Swipe Cards for families and Children Time and Attendance tracking • Paths to Quality – PTQ Quality Rating System for providers Runs off core RCCS System • PES – Exempt providers, Head Start, all Other providers Maintains and tracks information on all CCDF Legally Licensed Exempt Providers Mobile Technology for Monitoring Who uses it? • Child Care Licensing Consultants • Provider Eligibility Standard (PES) Inspectors • Nurse Consultants • Paths to QUALITY™ (PTQ) Coaches Advantages: • Information is merged and appears in RCCS within 24 hours • Access to internet which allows access to RCCS • Access to e-mails • Sent an e-mail when a complaint is assigned in RCCS • Able to pull resources for the provider Caseload Management & Supervisory Oversight • Tasks are sent to consultants/inspectors tablets each quarter • Access to reports – caseload, pending complaints, report of all • • • • non-compliances for a provider, facility summaries, probationary licenses, variances, enforcements Reports for evaluations of consultants Subcontractors have limited access to data Monitoring of subcontractors for accountability and effectiveness Case management module contains information from all partners who work with a provider Risk Management & Consistency in Enforcement Actions • Loss of Good Standing • Enforcements – prevents providers from receiving subsidy • • • • • payments during enforcement action; shares info with Intake, IACCRR, CACFP, IAEYC, CRO Notice of Orders –doesn’t allow provider to be picked by the Intake agent Closing or Opening – share info with Intake, IACCRR, CACFP, IAEYC, CRO Remote case file review Monitoring of partners Comparison of what citations consultants are issuing Use of Licensing & Compliance Data Caregiver Qualifications – unique randomly assigned ID per person, Provider/Facility ID is their license number, contains CPS, NCHC, and Sex Offender info Use information for enforcements, compliance meetings, track non-compliance and correction dates Access to names of children using subsidy and CACFP to assist in investigations, compliance, and notification of parents Responsiveness to media, legislature, and funders Allows for partners to be aware of current regulatory issues and corresponding technical assistance needs Licensing information shared with PTQ partners to ensure compliance Linkages with Other Systems Tiered Reimbursement Rates AIS links with ICES to share RID numbers. MaGIK – Child abuse/neglect INKless – National Criminal History Checks Online Licensing Information for Consumers www.childcarefinder.in.gov • • • • • • • • • • Locate a provider Facility information PTQ level – in order of highest level first License status 3 years of visit results Enforcements Validated Complaints Provider responses to complaints and non-compliances Accreditation IDEM 5 Star Online Resources & Alerts www.childcarefinder.in.gov – resources such as ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ Regulations and Laws Grant Opportunities BCC announcements and updates CCDF PTQ How to become a provider Parent resources Forms Provider resources Advisory Groups Other web site links Questions Indiana website: www.childcarefinder.in.gov Debbie Sampson [email protected] Mobile Monitoring of Child Care Centers Child Care Licensing – IT Systems History of Wisconsin’s Child Care IT Systems IT System History Children’s Licensing Information Computer System (CLIC) Basic client/server application developed in 1990’s Limited functionality Installed locally on each PC Licensing Staff completed paper forms submitted to support staff for data entry Basic reports using Crystal Wisconsin Child Care Regulatory System (WISCCRS) Web application developed in .NET CLIC converted into WISCCRS June 2010 Robust case management system o Automated notices o Numerous interfaces Data Warehouse for Reports (Business Objects) dcf.wisconsin.gov Current IT Project Child Care Checklist iPad Application Design/Development started May 2014 Expected completion December 2014 Vendor and In-House IT Staff Co-Developing o Mobile development new to DCF o Agile application development methodology o Purpose: Maintenance, enhancements and future app development done in-house Expected completion December 2014 Replaces paper checklist monitoring process Family Child Care Checklist = 32 pages Group Child Care Checklist = 41 pages dcf.wisconsin.gov Login Screen dcf.wisconsin.gov Upcoming Visits Dashboard dcf.wisconsin.gov Assigned Facilities dcf.wisconsin.gov Facility Details dcf.wisconsin.gov New Visit – Monitoring Status dcf.wisconsin.gov New Visit – Tags dcf.wisconsin.gov Tag Management dcf.wisconsin.gov View Tagged Rules dcf.wisconsin.gov Flagged Rules dcf.wisconsin.gov Flagged Sections dcf.wisconsin.gov Review Visit dcf.wisconsin.gov Submit Visit dcf.wisconsin.gov Questions? Contact Information: Jason Wutt Operations Chief Department of Children and Families — — — — — — — — — — — — — T: 608.261.8893 E: [email protected] dcf.wisconsin.gov Benefits of Going Mobile Early •Provider Information •Reduced Workload •Reduced Paperwork •Improved Reporting Drawbacks of Going Mobile Early •Scope Creep •No Cross‐System Communication •Cumbersome Database •Synching Issues •Required Paperwork •Large Database Downloads •“Expensive” Benefits •User Dashboards •Reduced Database Size •Mobile Design and Desktop Compatible •Direct Link to Training Information •Unified Processes •Paperless Potential •Smart Search •Complete Audit Logs Transition Drawbacks •Legacy Information Issues •Maintenance of Three Systems •Limited Functionality •Stakeholder Resistance Lessons Learned •Database Structure is Key •Information is Paramount but not at the Expense of Stakeholders •Manage Expectations •Establish Core Needs Early
