Case study Narayana hrudayalaya 2.cdr

Manufacturing - Healthcare
Narayana Hrudayalaya Group of Hospitals
Uses Cloud Power To Improve Patient Care
Client Brief
Narayana Hrudayalaya, located in the city of Bangalore, India is one of
India's largest multi-specialty hospital chain. The Bangalore cardiac
unit of Narayana Hrudayalaya is one of the world's largest pediatrics
heart hospital. It is the brainchild of the renowned cardiac surgeon, Dr.
Devi Shetty. Narayana Hrudayalaya has created a record of
performing nearly 15,000 surgeries on patients from 75 foreign
countries.
With the help of ISRO, Narayana Hrudayalaya has pioneered some of
the aspects of Telemedicine. The hospital is currently building large
hospitals across India totaling 30,000 beds, to enable it to gain large
economies of scale and reduce the cost of supplies to the hospitals.
Client Requirements
Solutions Offered
Narayana Hrudayalaya serves over 1 million
patients a year. They were looking for an
agile and scalable Healthcare Information
System (HIS) which can provide world class
healthcare to its patients at an affordable
cost. They wanted an IT partner who would
provide:
Keeping in mind the varied business need
of the client, HCL suggested the best suited
solution to Narayana Hrudayalaya . HCL
offered its blu Enterprise Cloud solution to
be deployed across 22 Narayana
Hrudayalaya hospitals. The portfolio of HCL
Cloud solutions deployed include :
Ÿ Infrastructure for making medical
Ÿ blu IaaS (Infrastructure as a Service) :
transactions more accurate
Ÿ Maximise efficiency by capturing the
medical history of patients in an
analyzable form
Ÿ Reduce Capex and Opex
Ÿ Enable the hospital to provide faster
access to healthcare through lesser
registration time
HCL provided IaaS with customer's
choice of configuration and operating
environment. This scalable and highly
reliable IT infrastructure solutions on
Cloud has storage, servers and
comprehensive security stack powered
by VMware vCloud®
Ÿ The applications and services deployed
are without any capex investment. The
platform is scalable, elastic &
customisable to suit individual
enterprise needs
Ÿ blu EmaaS (Email as a Service):
Mailing collaboration platform on cloud
model. Close to 10,000 mailbox /
collaboration
Ÿ blu BaaS (Backup as a Service) for their
application suite on cloud & database
server
Ÿ Cloud Helpdesk- 24X7 voice and email
support
Dr. Devi Shetty, Founder, Narayana Hrudayalaya
“We are delighted to partner with HCL Infosystems who is not only a long standing ICT
company in India but also amongst leading Cloud Enterprise Solution providers today. With
this deployment we look to maximize our efficiency and scale up our services. We are sure
that our HIS on Cloud will be a path breaking initiative in the Indian Healthcare Industry.”
Business Benefits
Narayana Hrudayalaya became the first
hospital in India to deploy the entire
Hospital Information System (HIS)
Application and ERP including financials on
Enterprise Cloud. This HIS application helps
the hospital in managing patients records
and other critical data of the hospitals.
The implementation of blu Enterprise Cloud
Solutions at Narayana Hrudayalaya has now
enabled their IT team to manage the IT
infrastructure in the much more efficient
and on-demand manner and also get a
single window view of the entire IT Infra
performance across hospitals.
The business benefits emerged as a result of
deployment are :
Ÿ Scalable IT infrastructure available at the
touch of the button – upgrade the IT Infra
requirements of new hospitals within
days and whenever required, saving
considerable time and opportunity costs
Ÿ Centralized Database Management:
- Single-point patients registration from
anywhere in the country
- Patients demographics and medical
records (including medical images) can
be accessible from anywhere
- Transparent and accurate billing to
the patients
Ÿ Reduced Capex and Opex by 40%
Ÿ Remarkable
Improvement in
performance due to Online Comparable
actionable MIS
Ÿ Easier integration of HIS application
with other systems due to adoption of
Cloud. Improved Monitoring & Control
without Sacrificing unit-level
flexibility and agility
Ÿ Customizable dashboards and MIS for
the hospital management, snapshots
and drill-downs
Ÿ O f fe r e d i m p r o v e d o p e r a t i o n a l
efficiency with 99.99% uptime to the
hospital
Ÿ Improved efficiency of the hospital
staff as they can quickly complete
their administrative tasks thereby
f r e e i n g t h e i r t i m e t o p ro v i d e
healthcare
For more details, please contact us at [email protected]
or visit us at www.hclinfotech.in
About HCL Infotech Ltd.
HCL Infotech Limited, a wholly owned subsidiary of HCL Infosystems Limited, is a Premier Indian Technology
Company and offers a wide range and end to end IT Solutions and Services for both Corporate Enterprises as
well as Government Organizations. With a strong legacy and rich industry experience of over thirty years, HCL
Infotech offers single window turnkey solutions which enables customers to create successful and adaptive
businesses. The Company's IT services and solutions portfolio comprise IT Infrastructure Consulting,
Integration and Outsourcing; Software-led IT Solutions and Biometric based Authentication and Business
Services. With a presence in 4000+ towns across India, multi-technology expertise and partnerships with
leading technology providers, HCL Infotech enables organizations to grow and transform. The company also
has robust operations in Middle-East Asia and Africa and provides comprehensive IT solutions to customers
across verticals in the region.
For more information please visit us at www.hclinfotech.in
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