AIRS/211 LA County Taxonomy of Human Services Report Full

Transcription

AIRS/211 LA County Taxonomy of Human Services Report
Full Taxonomy by Name
BD-1800.1000 Brown Bag Food Programs
B Basic Needs
Programs that furnish survival level resources including food, housing, material
goods, transportation and utilities for individuals with low or fixed incomes, people
who are homeless, older adults and/or people with disabilities who are otherwise
unable to adequately provide for themselves and their families. Also included are
related services that are available to the community at large.
Used for:
Basic Subsistence
BD Food
Programs that seek to meet the basic nutritional needs of the community by
providing access to food products.
See also:
Used for:
External terms:
Disaster Related Food Services Volunteer Opportunities
(PX-1900.1540)
Food Dispenser Units (TH-1700.1600-400)
Food Donation Programs (TI-1800.2000)
Food Production/Preparation/Delivery Volunteer Opportunities
(PX-2400)
Food Science Research (TR-0400.2200)
Hunger/Poverty Action Groups (TD-1600.3200)
Mobile Kitchen Units (TH-1700.1600-530)
Nutrition Related Public Assistance Programs (NL-6000)
Portable Cooking/Serving Equipment (TH-1700.1600-630)
Food Programs
Food (NPC )
Food Programs (NTEE )
Food/Meals (AIRS )
BD-1500 Community Wide Food Storage Facilities
Programs that provide access to community freezers, meat lockers or other storage
facilities for individuals who do not have access to refrigerators, freezers or other
private means of storage or who do not have enough space at home to store food
purchased in bulk.
Used for:
External terms:
Communal Food Storage Facilities
Food (NPC )
Food/Meals (AIRS )
Related concepts: Organization/Facility Type
BD-1800 Emergency Food
Programs that provide a limited amount of food for individuals or families during
times of personal crisis, or for people who have no food or cannot afford to
purchase food at retail costs.
See also:
Christmas Baskets (PH-2950.1500-120)
Emergency Food Clearinghouses (BD-1850)
Federal Agriculture and Natural Resources ESF
(TH-1500.1800-030)
Federal Mass Care/Housing/Human Services ESF
(TH-1500.1800-500)
Food Collection Volunteer Opportunities (PX-2400.2000)
Food Gleaning Programs (BD-2200)
Food Sorting/Packing Volunteer Opportunities (PX-2400.2300)
Post Disaster Food Services (TH-2600.6450)
Soup Kitchens (BD-5000.8300)
Thanksgiving Baskets (PH-2950.8500-850)
Used for:
Food Aid Programs
Food Assistance
Food Distribution Programs
External terms:
Food Banks & Pantries (NTEE )
Food Distribution (NPC )
Food/Meals (AIRS )
Free Food Distribution (Food Pantries) (UWASIS )
Related concepts: Emergency and Crisis Services
Programs offered by senior centers or other community organizations, generally
outside the food pantry network, that pack shopping bags (or other containers)
with a supply of nutritional donated and surplus food for distribution to low-income
individuals or families, students or older adults to supplement their meals at home.
External terms:
Food/Meals (AIRS )
Related concepts: Older Adults
Biblio Reference:
"About Us: What Do We Do?", San Francisco Food Bank
website, http://www.sffoodbank.org/About-Us/about-us/
overview.html
BD-1800.1900 Food Lines
Food programs that provide boxes or bags of food on a first come, first served
basis for eligible people who line up, usually on a designated date at a specified
time, to receive service.
See also:
External terms:
Food Pantries (BD-1800.2000)
Food/Meals (AIRS )
BD-1800.2000 Food Pantries
Programs that acquire food products through donations, canned food drives, food
bank programs or direct purchase and distribute the food to people who are in
emergency situations. Some pantries deliver food to people whose disabilities or
illnesses make it difficult for them to leave home.
See also:
Food Banks/Food Distribution Warehouses (BD-2000)
Food Cooperatives (BD-2400.2500)
Food Lines (BD-1800.1900)
Used for:
Food Boxes
Food Closets
Food Hampers
Food Pantry
Food Shelf Programs
Food Shelves
Grocery Pantries
External terms:
Food/Meals (AIRS )
Organization/Facility Type
BD-1800.2000-620 Occasional Emergency Food Assistance
Food pantries that provide a box or bag of groceries on a one-time only or other
limited basis for people who are unable to provide food for themselves or their
families. Included are programs that provide enough food for an entire balanced
meal or series of meals and those that provide a supplemental supply of groceries.
Some programs deliver food to people whose disabilities or illnesses make it
difficult for them to leave home.
External terms:
Food/Meals (AIRS )
BD-1800.2000-640 Ongoing Emergency Food Assistance
Copyright © 1983-2012 Information and Referral Federation of Los Angeles County, doing business as 211 LA County. All rights reserved.
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Programs that provide an ongoing supply of groceries, usually once a month, for
people whose income is not sufficient to meet their needs. Included are programs
that provide enough food for an entire balanced meal or series of meals and those
that provide a supplemental supply of groceries. Some programs deliver food to
people whose disabilities or illnesses make it difficult for them to leave home.
External terms:
Food/Meals (AIRS )
Programs that provide necessary food items that are not regularly or even typically
available through most food pantries for people who are in emergency situations
and unable to purchase the items at retail prices or have been unable to locate
those items in their local stores. Included are programs that provide access to food
and related products such as water and ice that are currently unavailable due to
shortages precipitated by a fire, flood, hurricane, earthquake, tornado, ice storm,
power outage or other disaster/emergency; and those which supply food that is
required by people with special dietary needs or reflects a particular dietary and/or
culinary preference.
See also:
External terms:
BD-1800.2250 Food Vouchers
Programs that supply food coupons which can be exchanged in designated grocery
stores, supermarkets and/or farmers markets for food products. The vouchers
are generally provided to low income individuals and families on an occasional or
ongoing basis, but may also be available to other specified populations; and may
be issued in paper or electronic formats.
See also:
Used for:
Temporary Financial Assistance (NT)
Emergency Grocery Vouchers
Farm to Family Programs
Grocery Vouchers
External terms:
Food/Meals (AIRS )
BD-1800.2500 Government Surplus Food Distribution Sites
Organizations that are authorized, on a periodic basis, to acquire targeted surplus
commodities stockpiled by the federal government and distribute them to people
who qualify for this service on the basis of income. Also available may be a
distribution schedule and a listing of available commodities and distribution site
locations. In the United States, the program is managed by the U.S Department of
Agriculture (USDA) which acquires commodities through price support programs,
surplus removal and direct purchases from national markets and distribute them to
states and sometimes directly to programs that provide food to people in need.
Cheese Distribution
Commodity Distribution
Food Surplus
Surplus Commodity Distribution
USDA Commodity Distribution
External terms:
Commodity Distribution (UWASIS )
Food/Meals (AIRS )
U.S. Services/Targets
BD-1800.8200-150 Dehydrated Food
Programs that provide freeze dried foods that can be reconstituted and used by
adding water. Dehydrated foods have a longer shelf life than other food products
and may be useful for emergency situations.
See also:
External terms:
Meals Ready to Eat (BD-1800.8200-500)
Food/Meals (AIRS )
Related concepts: Disaster Services
BD-1800.8200-200 Food Supplements
Programs that provide liquid nutrition supplements for older adults and/or people
with disabilities who, for medical reasons, are unable to derive sufficient nutrients
from a regular diet. Also included are programs that provide high calorie liquid
supplements needed by cancer patients and others who have difficulty swallowing,
digesting or keeping solid foods down.
Used for:
External terms:
Used for:
Biblio Reference:
“Commodity Operations”, Farm Service Agency Online
Fact Sheet, U.S. Department of Agriculture, http://
www.fsa.usda.gov/FSA/newsReleases?area=newsroom&
subject=landing&topic=pfs&newstype=prfactsheet&
type=detail&item=pf_20070525_comop_en_comopns07.html
"Government Surplus Food", United Way of Connecticut 2-1-1/
Infoline website, http://www.infoline.org/InformationLibrary/
Documents/Government%20Surplus%20Food%20rj.asp
Disaster Related Drinking Water (TH-2600.6450-195)
Ice (TH-2600.6450-330)
Food/Meals (AIRS )
Ensure
Liquid Nutritional Supplements
Food/Meals (AIRS )
BD-1800.8200-250 Formula/Baby Food
Programs that supply infant formula and/or baby food, usually in addition to other
groceries.
See also:
Used for:
WIC (NL-6000.9500)
Baby Cupboards
Baby Food
Baby Formula
Infant Formula
External terms:
Food/Meals (AIRS )
Related concepts: Children and Youth
Early Childhood Programs/Services
Emergency and Crisis Services
Homelessness
BD-1800.8000 Sack Lunches/Dinners
Programs that provide lunch or dinner in a small bag for people who would not
otherwise have a meal. The program may target homeless or low-income people or
other specific groups.
Used for:
External terms:
Brown Bag Lunches/Dinners
Food/Meals (AIRS )
Related concepts: Homelessness
BD-1800.8200 Specialty Food Providers
BD-1800.8200-255 Fresh Food
Food distribution programs that provide fruits, vegetables, baked goods, deli items,
dairy products and other perishables. Some programs offer locally grown fresh
foods as a part of a movement toward locally based food sustainability.
Used for:
External terms:
Perishable Food
Food/Meals (AIRS )
BD-1800.8200-300 Gluten Free Food
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Programs that provide gluten-free foods including breads, baking mixes, cookies,
crackers, snacks, pastas, convenience and prepared meals, vitamins and baking
supplies for people who have Celiac disease, dermatitis herpetiformis (a gluten
induced skin sensitivity) or other food intolerances. Gluten is a mixture of plant
proteins that occurs in cereal grains, chiefly corn and wheat but also oat and barley.
It gives cohesiveness to dough and may be used as a flour substitute.
Used for:
External terms:
Gluten-Free Food
Food/Meals (AIRS )
Programs that provide meat and produce that have been certified organic. Produce
that has been grown for three years without the application of synthetic pesticides
or chemicals, and livestock that has raised on organic feeds for at least a year are
considered "organic".
See also:
External terms:
Organic Certification (DF-7000.6480)
Organic Farming Assistance (BD-2600.0500-630)
Organic Farms (BD-2600.0100-620)
Organic Gardening Societies (PS-8200.3000-670)
Food/Meals (AIRS )
BD-1800.8200-320 Halal Food
Programs that provide food that has been slaughtered (in the case of meat), stored
and prepared in accordance with Islamic dietary laws.
See also:
External terms:
Halal Restaurants (PL-1800.3000)
Food/Meals (AIRS )
Related concepts: Immigrants/Refugees
International/Intercultural
BD-1800.8200-380 Kosher Food
Programs that provide food that has been slaughtered (in the case of meat), stored
and prepared in accordance with Jewish dietary laws.
See also:
External terms:
Kosher Restaurants (PL-1800.4100)
Food/Meals (AIRS )
BD-1800.8200-500 Meals Ready to Eat
Programs that provide self-contained, flexibly packaged, precooked meals that
were originally developed for the military but can also be purchased for camping
or backpacking trips, boating excursions, search and rescue operations, remote
retreats or other outdoor activities; or for use by people who want to add them to
their emergency supplies. MREs are "wet packed" fully cooked, distributed in highheat stable aluminum pouches with plastic laminate, and have a long shelf life
without refrigeration. They are lightweight, easy to store and easy to use; and can
be heated by any number of methods or eaten cold.
See also:
Dehydrated Food (BD-1800.8200-150)
Disaster Kits (TH-1700.6400-190)
Used for:
MREs
External terms:
Food/Meals (AIRS )
Homelessness
BD-1800.8200-780 Special Diet Food
Programs that provide food that is suitable for people who, because of food
allergies or intolerances, medical problems or other issues, require a special diet,
e.g., a low-fat, low-cholesterol diet for heart disease, a low-sodium diet for high
blood pressure or a low-calorie diet for weight reduction.
External terms:
BD-1800.8200-800 Specialty Ethnic Foods
Programs that provide food which is representative of cuisines from around the
world.
See also:
Used for:
Diversity and Ethnic Studies (TR-8000.8000-180)
Chinese Food
Indian Food
Italian Food
Latin American Food
Mexican Food
South Asian Food
Thai Food
West Indian Food
External terms:
Food/Meals (AIRS )
BD-1800.8200-900 Vegetarian Food
Programs that provide food that excludes meat, poultry, game fish, shellfish or
crustacea and slaughter by-products. Varieties of vegetarian food include vegan
food (only foods of plant origin), pescatarian food (plant foods plus fish), lactovegetarian food (plant foods plus some or all dairy products) and lacto-ovovegetarian food (plant foods, dairy products and eggs). Vegetarian diets include
grains, pulses, nuts, seeds, vegetables and fruits with or without the use of dairy
products and eggs.
Used for:
BD-1800.8200-600 No Cook Food
Programs that provide food that can be eaten cold for people who are homeless or
for others who have no access to food preparation facilities.
Food Preparation Facilities (BM-6500.6500-250)
Soup Kitchens (BD-5000.8300)
External terms:
Food/Meals (AIRS )
Homelessness
External terms:
See also:
BD-1800.8200-650 Organic Food
Food/Meals (AIRS )
Biblio Reference:
Lacto-Vegetarian Food
Lacto Vegetarian Food
Ovo-Vegetarian Food
Ovo Vegetarian Food
Pescatarian Food
Vegan Food
Food/Meals (AIRS )
“Vegetarian Society Information Sheet”, Vegetarian Society
website, http://www.vegsoc.org/info/definitions.html
BD-1850 Emergency Food Clearinghouses
Programs that coordinate requests for emergency food assistance by screening
individuals who apply using criteria established by the food pantries or other
providers, maintaining lists of individuals who have been aided, and checking
new applicants against the lists before referring them to a resource that can meet
their needs. Emergency food clearinghouses help to avoid duplication of service
and maximize the availability of food resources while relieving the agencies of the
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task of handling requests directly. Also included are programs that refer people
needing food to an appropriate resource, but which are not the sole source for this
information.
See also:
Emergency Food (BD-1800)
Specialized Information and Referral (TJ-3000.8000)
Used for:
Emergency Food Information and Referral Programs
Food Distribution Coordination Programs
Food Pantries Clearinghouses
Food Pantry Clearinghouses
Food Resource Clearinghouses
External terms:
Food/Meals (AIRS )
BD-2000 Food Banks/Food Distribution Warehouses
Programs that gather, sort, store and distribute to participating charitable agencies,
surplus food products and edible but unmarketable food that has been acquired
from growers, grocers and other sources. Also included are the supermarket
chains, food manufacturers, wholesalers, restaurant suppliers, agencies that
organize food drives, government departments (e.g., the USDA) and other
organizations that donate food on a regular basis to food banks and/or directly
to food pantries, meal programs, homeless shelters and other human service
agencies with food programs.
Food Rescue Programs (BD-2700)
Used for:
Food Recovery Programs
Food Suppliers
External terms:
Food/Meals (AIRS )
BD-2400.1500 Community Supported Agriculture
Cooperative partnerships between local farmers and consumers that create
economically stable farming operations, reconnect local residents with their local
agricultural base, provide a guaranteed market for growers and ensure availability
to consumers of freshly picked produce at a reasonable price. At the beginning
of the growing season, consumers purchase a "share" of the season's harvest.
Revenue from the shares is used to purchase seeds and other supplies, pay
for labor and equipment and cover other operating expenses. In return for their
investment, each consumer receives a weekly supply, usually enough for a family
of four, of fresh, often organic, fruits, vegetables and herbs. Flowers, meat, honey,
eggs and dairy products may be available through some CSA programs. Also
included are programs that make shares in CSA programs more accessible to lowincome households by paying all or a portion of the cost of a farm share.
See also:
Agricultural/Agribusiness Law (FT-0200)
Food Production Economics (BD-2600.0300)
Used for:
CSA Programs
CSA Share Purchase Assistance
CSAs
External terms:
Food Outlets (NPC )
Food/Meals (AIRS )
Sustainable Agriculture (NPC )
Related concepts: Agriculture and Farming
Biblio Reference:
“Models and Innovations: Community Supported Agriculture”,
National Center for Economic & Security Alternatives, http://
www.ncesa.org/html/modelsinnov.html
See also:
Biblio Reference:
"About Us: What Do We Do?", San Francisco Food Bank
website, http://www.sffoodbank.org/About-Us/about-us/
overview.html
BD-2200 Food Gleaning Programs
Programs that obtain unharvested fruits and vegetables for use by food banks,
brown bag programs and other charitable food distribution programs from farmers
who have crops left over following professional harvesting (or whose fields are
not profitable to reap), local gardeners, and others who have fresh crops they are
unable to use. Depending on local arrangements, eligible individuals and families
may be invited along with volunteers to participate in organized picking trips and
obtain food for their own table at no cost.
See also:
Food Rescue Programs (BD-2700)
U-Pick Programs (BD-2400.9000)
Used for:
Field Gleaning Programs
External terms:
Food (NPC )
Food/Meals (AIRS )
Biblio Reference:
"A Citizen's Guide to Food Recovery", USDA's logo
Publications, http://www.usda.gov/news/pubs/gleaning/
content.htm
"Food Organizer's Guide: How to Participate in California Food
Programs and Related Information", California Department of
Food and Agriculture and the Office of Economic Opportunity,
Sacramento, CA, November 1983.
BD-2400 Food Outlets
Programs that supply consumers with food and other supermarket products, in
many cases at lower than retail prices.
External terms:
Food Outlets (NPC )
Food/Meals (AIRS )
BD-2400.2000 Farm Trails
Organizations composed of farmers in specific growing areas that sponsor the
publication of maps which indicate the local farms that sell directly to individuals or
community organizations at farm or roadside stands.
See also:
Agricultural Establishments (BD-2600.0100)
Farmers Markets (BD-2400.2250)
External terms:
Food Outlets (NPC )
Food/Meals (AIRS )
BD-2400.2250 Farmers Markets
Programs that enable farmers to gather in empty parking areas or similar spaces
and sell freshly picked produce directly to consumers at lower than retail but higher
than wholesale prices.
See also:
Farm Trails (BD-2400.2000)
External terms:
Food Outlets (NPC )
Food/Meals (AIRS )
BD-2400.2500 Food Cooperatives
Programs that allow groups of consumers to pool their grocery orders and purchase
food in bulk directly from wholesalers at lower than retail prices. Also included
are programs that allow people to volunteer a few hours of community service
in exchange for discounts on groceries through designated food outlets, and
programs that distribute supplemental food to people who meet income guidelines
and pay an annual membership fee. Some programs may accept food stamps.
See also:
General Buying Clubs (BM-1700.2500)
Used for:
Cooperative Food Purchasing
Food Co-Ops
External terms:
Food Outlets (NPC )
Food/Meals (AIRS )
BD-2400.2600 Grocery Stores
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Retail markets that sell food and household merchandise. Some establishments
may specialize in a particular type of product, e.g., fruits and vegetables or fish.
Used for:
Grocery Store
Market
Markets
Supermarket
Supermarkets
External terms:
Food/Meals (AIRS )
BD-2400.4900 Markets/Restaurants Accepting EBT Cards
Supermarkets, grocery stores, farmers’ markets, restaurants and other food outlets
that are equipped to handle electronic benefits transfer (EBT) "debit" cards issued
by the Food Stamps/SNAP program as a means of payment.
See also:
Disaster Food Stamps (TH-2600.6450-170)
Food Stamps/SNAP (NL-6000.2000)
Public Assistance Clearances (DF-7000.7010)
Vendor Certification (DF-4500.9000)
Used for:
Grocery Stores Accepting EBT Cards
Markets Accepting EBT Cards
Restaurants Accepting EBT Cards
Supermarkets Accepting EBT Cards
External terms:
Food/Meals (AIRS )
BD-2400.5000 Mini Markets
Programs, often operated in conjunction with senior centers, that make nutritious
food and produce available to elderly or low-income individuals and families at
lower than retail prices.
Used for:
Food Markets
Senior Markets
External terms:
Food Outlets (NPC )
Food/Meals (AIRS )
BD-2400.7000 Rent A Tree
Grower-sponsored programs that allow customers to pay a specified sum at the
beginning of the season to reserve a fruit-bearing or syrup-producing tree. The
grower cares for the tree through the season and notifies the customer when it is
time to harvest the fruit or tap the sugar maple for syrup.
External terms:
Food Outlets (NPC )
Food/Meals (AIRS )
Trees and Plants
BD-2400.9000 U-Pick Programs
Programs organized by growers that allow customers to come into their fields and
pick or harvest the produce they want to purchase. Prices are lower than retail, and
picking baskets and ladders are often provided.
See also:
Used for:
Pick Your Own Farms
External terms:
Food Outlets (NPC )
Food/Meals (AIRS )
Trees and Plants
Biblio Reference:
"Food Organizer's Guide: How to Participate in California Food
Programs and Related Information", California Department of
Food and Agriculture and the Office of Economic Opportunity,
Sacramento, CA, November 1983.
BD-2600 Food Production
Programs that provide assistance for people who want to grow their own food or
maintain their own gardens on a private basis; or which offer information, technical
assistance and support for individuals who have commercial establishments that
are engaged in the production of crops, plants, vines or trees; raising livestock,
poultry or other small farm animals; beekeeping; commercial fishing; aquaculture
projects; or other similar food production ventures.
See also:
Agricultural Museums (TA-5500.0300)
Agricultural Statistics (TJ-8000.0400)
Agricultural and Food Sciences Research (TR-0400)
Farm Safety Education (JR-8200.1980)
Farm Tools/Equipment (BM-9500.2000)
Farm Worker Volunteer Opportunities (PX-2400.1900)
Farmland Preservation (JD-1500.4500-180)
International Agricultural Development (TL-3300.3450)
External terms:
Agricultural Programs (NTEE )
Agriculture (NPC )
Food/Meals (AIRS )
BD-2600.0100 Agricultural Establishments
Farms, ranches, dairies, greenhouses, nurseries, orchards, hatcheries or other
establishments that are primarily engaged in the production of food, fiber or other
materials such as seeds, seedlings, plants or parts of plants. Some establishments
may sell their products directly to the public.
See also:
Farm Tools/Equipment (BM-9500.2000)
Farm Trails (BD-2400.2000)
Farmland Preservation (JD-1500.4500-180)
External terms:
Agricultural Production (NPC )
Food/Meals (AIRS )
Animals
BD-2600.0100-020 Aquaculture Establishments
Establishments that are engaged in selection, culturing, propagation, harvesting
and marketing of fresh and saltwater fish, shellfish and marine plants. Aquatic
farming enterprises generally focus on oysters, mussels, clams, shrimp and salmon
which are grown in ponds, tanks, or cages on protected beds, some of which may
be sold directly to the public.
See also:
Aquaculture Support Services (BD-2600.0500-140)
Aquaculture/Commercial Fishing Financing
(BD-2600.0300-110)
Aquaculture/Commercial Fishing Information
(BD-2600.0300-115)
Aquatic Farming Permits (DF-7000.0650)
Fish Products Regulation (DF-8000.6500-200)
Fishery Conservation/Management (JD-1500.9600-200)
Fishery Research (TR-0400.2000)
Used for:
Aquafarming Establishments
Aquatic Farming Establishments
Fish Farming Establishments
Shellfish Farming Establishments
External terms:
Food/Meals (AIRS )
Animals
Biblio Reference:
"Agriculture, Forestry, Fishing and Hunting", 2002 NAICS
Codes and Titles, U.S. Census Bureau, http://www.census.gov/
epcd/naics02/naicod02.htm
BD-2600.0100-070 Beekeeping Establishments
Establishments that operate beehives to produce honey and related products such
as beeswax, pollen, royal jelly, propolis (bee glue and bee antiseptic) and queen
bees (to start new hives) as well as to pollinate seed, fruit, nut and vegetable crops.
Some beekeepers may sell their products directly to the public.
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See also:
Apitherapy (LT-0500.0650)
Bee Control (JP-6500.6500-100)
Beekeeping Permits (DF-7000.1050)
Beekeeping Support Services (BD-2600.0500-160)
Pollination Services (BD-2600.0500-650)
Used for:
Apiculture Establishments
External terms:
Food/Meals (AIRS )
Animals
Biblio Reference:
"Apiculture", 2002 NAICS Definitions, U.S. Census
Bureau, http://www.census.gov/epcd/naics02/def/
ND112910.HTM#N112910
BD-2600.0100-150 Crop Farms/Orchards
Farms that cultivate and harvest oilseed, grain, fruit, vegetables, nuts, mushrooms,
sugarcane, hay and other feed, cotton and other fibers, and other crops primarily
for food and fiber. Some establishments may sell their products directly to the
public.
See also:
Agricultural Produce Regulation (DF-8000.6500-050)
Agronomy and Crop Sciences Research (TR-0400.0600)
Crop Disaster Financial Aid Programs (BD-2600.0300-130)
Crop Insurance (BD-2600.0300-150)
Crop Production Support (BD-2600.0500-180)
Fruit and Vegetable Packing/Shipping Services
(BD-2600.0500-300)
Stock/Crop Advisories (TH-2100.9500-800)
Storage Facilities for Agricultural Commodities
(BD-2600.0500-780)
Used for:
Grain Farming Establishments
Grain Farms
Oilseed Farming Establishments
Orchards
External terms:
Food/Meals (AIRS )
BD-2600.0100-190 Dairy Farms
Farms and ranches where dairy cows are bred and raised. Some establishments
may sell the animals or dairy products directly to the public.
See also:
Animal Nutrition Research (TR-0400.0800)
Dairy Indemnity Programs (BD-2600.0300-170)
Dairy Science Research (TR-0400.1800)
Farm/Domestic Animal Sanctuaries (PD-7600.2000)
Milk/Dairy Products Regulation (DF-8000.6500-550)
Used for:
Milk Production Establishments
External terms:
Food/Meals (AIRS )
Animals
and fruits and vegetables grown indoors, some of which may be sold directly to the
public.
See also:
Backyard Conservation (JD-1500.1000)
Botanical Gardens/Arboreta (PL-6400.1300)
Botanical Research (TR-1000.1000)
Community Gardening (BD-2600.1500)
Flower Arranging Instruction (PL-7400.2220)
Garden Tours (PL-7600.2300)
Garden/Flower Shows (PL-7700.2000-300)
Gardening/Landscaping Instruction (PL-7400.2500)
Home Gardening Assistance/Supplies (BD-2600.3000)
Horticultural Societies (PS-8200.3000)
Horticultural Therapy (RP-8000.3000)
Life Sciences Associations (TN-8100.4500)
Outdoor Environmental Education (PL-7400.6300)
Plant Conservation (JD-1500.6500)
Plant/Gardening Materials Donation Programs (TI-1800.6800)
Plant/Tree Banks (JD-2000.6500)
Used for:
Hothouses
External terms:
Food/Meals (AIRS )
BD-2600.0100-410 Livestock Ranches
Farms and ranches where cattle, goats, hogs, horses and other equines, sheep,
llamas and other livestock are bred and raised. Some establishments may sell the
animals or their products directly to the public.
See also:
Animal Husbandry Programs (BD-2600.0500-100)
Farm Maintenance Volunteer Opportunities (PX-0500.2000)
Farm/Ranch Management Support (BD-2600.0500-250)
Livestock Brands (DF-7000.4650)
Livestock Indemnity Programs (BD-2600.0300-400)
Livestock Research (TR-0400.4500)
Meat Regulation (DF-8000.6500-500)
Stock/Crop Advisories (TH-2100.9500-800)
Used for:
Alpaca Farming Establishments
Bison Farming Establishments
Buffalo Farming Establishments
Cattle Ranches
Deer Farming Establishments
Goat Farms
Goat Keeping Establishments
Hog Farming Establishments
Hog Farms
Llama Farming Establishments
Pig Farming Establishments
Pig Farms
Sheep Farms
Sheep Ranches
External terms:
Food/Meals (AIRS )
Animals
BD-2600.0100-250 Game Bird Farms
Farms and ranches where game birds such as pheasants, partridges, quail and
grouse are bred and raised. Some establishments may sell the birds or their
products (e.g., meat, eggs, feathers) directly to the public.
See also:
Poultry Farms (BD-2600.0100-670)
Ratite Farms (BD-2600.0100-700)
External terms:
Food/Meals (AIRS )
Animals
BD-2600.0100-265 Greenhouses/Nurseries
Hothouses, greenhouses or nurseries that are involved the production of
ornamental plants; nursery products such as flowers, bulbs, shrubbery, and sod;
BD-2600.0100-620 Organic Farms
Agricultural establishments that maintain gardens in which fruit, vegetables and
other produce are grown "naturally" without the use of chemically-formulated
fertilizers or pesticides. Some establishments may sell their products directly to the
public.
See also:
Organic Food (BD-1800.8200-650)
External terms:
Food/Meals (AIRS )
6
BD-2600.0100-670 Poultry Farms
Farms and ranches where chickens, ducks, geese and turkeys are bred and raised.
Some establishments may sell the birds, their eggs, meat and other products
directly to the public.
See also:
Egg Products Regulation (DF-8000.6500-180)
Game Bird Farms (BD-2600.0100-250)
Poultry Farming Support (BD-2600.0500-700)
Poultry Regulation (DF-8000.6500-650)
Poultry Science Research (TR-0400.6500)
Ratite Farming Support (BD-2600.0500-750)
Used for:
Chicken Farming Establishments
Chicken Farms
Duck Farming Establishments
Duck Farms
Turkey Farming Establishments
Turkey Farms
External terms:
Food/Meals (AIRS )
Animals
Food/Meals (AIRS )
BD-2600.0100-970 Worm Farms
Farms where earthworms are bred and raised for use as fishing bait, garden soil
conditioners and food for exotic fish, birds and animals. Some establishments may
sell worms directly to the public.
See also:
External terms:
Worm Farming Support (BD-2600.0500-950)
Food/Meals (AIRS )
BD-2600.0300 Food Production Economics
Programs that are responsible for assuring the economic viability of the sectors
that encompass agriculture, aquaculture and commercial fishing. Services may
include loans and loan guarantees, financial assistance in times of drought or
other disasters affecting food production, and policies and regulatory assistance to
assure steady, stable markets for domestic food products.
See also:
BD-2600.0100-700 Ratite Farms
Establishments that breed, care for and market ratites (flightless birds, most
commonly emu, ostrich and rhea) whose meat, hide (leather) and feathers have
commercial value. Other ratites less commonly raised are the cassowary from
Australia and New Guinea, and the kiwi from New Zealand. Some establishments
may sell their products directly to the public.
See also:
Game Bird Farms (BD-2600.0100-250)
Used for:
Cassowary Farming Establishments
Cassowary Farms
Emu Farming Establishments
Emu Farms
Kiwi Farming Establishments
Kiwi Farms
Ostrich Farming Establishments
Ostrich Farms
Rhea Farming Establishments
Rhea Farms
External terms:
Food/Meals (AIRS )
Animals
BD-2600.0100-730 Reptile Farms
Farms where reptiles such as snakes, alligators, crocodiles and tortoises are bred
and raised for exhibition, preservation, meat, venom and/or skins and hides. Some
establishments may sell the reptiles or their products directly to the public.
External terms:
Food/Meals (AIRS )
Animals
BD-2600.0100-950 Wineries
Establishments that cultivate grapes for winemaking purposes. Some wineries may
provide wine tasting opportunities and sell their products directly to the public.
See also:
Used for:
External terms:
Beer and Winemaking Societies (PS-8200.1000)
Food and Wine Museums (TA-5500.2150)
Viticulture Support Services (BD-2600.0500-900)
Wine Bars (PL-6000.1500-900)
Wine Tasting/Collecting Clubs (PS-8200.1400-950)
Winery Tours (PL-7600.9500)
Viticulture Establishments
Business and Economics Research (TR-8000.1000)
Community Supported Agriculture (BD-2400.1500)
Farm Associations (TN-2000)
Used for:
Agricultural Economics
Agricultural Finance
Aquaculture Economics
Aquaculture/Commercial Fishing Economics
Aquafarming Economics
Aquatic Farming Economics
Commercial Fishing Economics
Farm Finance
Fish Farming Economics
External terms:
Agricultural Economics & Farm Management (NPC )
Food/Meals (AIRS )
BD-2600.0300-030 Agricultural Financing
Programs that provide venture capital, loans or grants or other forms of financial
support for individuals or groups who want to establish or expand a farming or
ranching enterprise, upgrade equipment or purchase supplies.
See also:
Business Financing (TB-0900.1000)
Drought Advisories (TH-2100.9500-160)
Drought Preparedness Information (TH-1700.1800-150)
Farmers Cooperative Purchasing/Marketing Programs
(BD-2600.0300-200)
Used for:
Agricultural Grants
Agricultural Loans
Farm Financing
Farm Grants
Farm Loans
Ranch Grants
Ranch Loans
External terms:
Development of Business and Industry (General) (UWASIS )
Food/Meals (AIRS )
Soil and Water Conservation and Development (UWASIS )
Financial Services/Benefits
BD-2600.0300-060 Agricultural Marketing Information
Programs that provide price, demand, movement, volume and quality information
regarding major agricultural commodities.
See also:
External terms:
Financial Information Lines (TJ-3200.2000)
Food/Meals (AIRS )
7
BD-2600.0300-090 Agricultural Stabilization/Conservation
Programs that are responsible for ensuring that there is a steady market for farm
products and stability in commodity prices and supplies. The objective of the
program is to ensure that there is an adequate but not overabundant supply of
wheat, corn, cotton, soybeans, crude pine gum, peanuts, rice, tobacco, milk,
wool, mohair, tung nuts, barley, oats, sugar beets, sorghum, rye, honey and other
targeted commodities; and that farmers and other producers of these commodities
receive a return that is equal to or more than a specified target price. Services
take the form of loans; purchase of commodities from farmers when there is a
threatened glut; deficiency payments to farmers when prices fall below the target
levels; and acreage allotments for specified crops, set-asides and marketing quotas
to ensure that supplies meet, but do not exceed, demands.
Used for:
External terms:
Farm Income Stabilization
Food/Meals (AIRS )
BD-2600.0300-110 Aquaculture/Commercial Fishing
Financing
Programs that provide venture capital, loans or grants or other forms of financial
support for individuals or groups who want to establish or expand an aquacultural
or commercial fishing enterprise, upgrade equipment or purchase supplies.
See also:
Aquaculture Establishments (BD-2600.0100-020)
(BD-2600.0300-115)
Business Financing (TB-0900.1000)
Commercial Fishing Support Services (BD-2600.0500-170)
Used for:
Aquaculture Grants
Aquaculture Loans
Aquaculture/Commercial Fishing Loans/Grants
Aquafarming Grants
Aquafarming Loans
Aquafarming/Commercial Fishing Loans/Grants
Commercial Fishing Grants
Commercial Fishing Loans
Fish Farming Loans
Fishing Boat Loans
Fishing Equipment Loans
External terms:
Food/Meals (AIRS )
Animals
BD-2600.0300-115 Aquaculture/Commercial Fishing
Information
Programs that provide price, demand, movement, volume and quality information
regarding aquacultural and commercial fishing products.
See also:
Used for:
External terms:
(BD-2600.0300-110)
Aquaculture Information
Aquafarming Information
Aquatic Farming Information
Commercial Fishing Information
Fish Farming Information
Fisheries Information
Food/Meals (AIRS )
Animals
BD-2600.0300-130 Crop Disaster Financial Aid Programs
Programs that provide disaster assistance to farmers and others who suffer crop
losses because of adverse weather conditions, insect infestations, plant diseases
or other natural events; or who need financial assistance to perform emergency
conservation measures to control wind erosion on farmlands, to rehabilitate
farmlands damaged by wind erosion, floods, hurricanes, or other natural disasters
or to carry out emergency water conservation or water enhancing measures during
periods of severe drought.
See also:
Crop Farms/Orchards (BD-2600.0100-150)
Government Disaster Insurance Programs (TH-1800.2500)
Used for:
USDA Crop Disaster Program
USDA Emergency Conservation Program
External terms:
Food/Meals (AIRS )
Disaster Services
Trees and Plants
BD-2600.0300-150 Crop Insurance
Programs that enable farmers to purchase insurance which protects them from
financial loss due to the destruction of specified agricultural products as the result
of rain, hail and other destructive natural forces. Also included are programs that
protect grain and produce farmers who, through no fault of their own, are placed
in financial risk because of the default of a wholesaler, storage facility or another
part of the food production/distribution chain. Crop farmers may also be indemnified
if their crops become contaminated with chemicals or toxic substances. Federal
crop insurance does not cover losses that are the result of negligence or failure
to observe good farming practices. Crop insurance is available through the U.S.
Department of Agriculture (USDA) as well as from other sources.
See also:
External terms:
Disaster Preparedness and Relief (UWASIS )
Food/Meals (AIRS )
Insurance Benefits (NPC )
Insurance Providers (NTEE )
Disaster Services
Insurance
Trees and Plants
BD-2600.0300-170 Dairy Indemnity Programs
Programs that protect dairy farmers and manufacturers of dairy products who,
through no fault of their own, are directed to remove their milk or dairy products
from commercial markets because of contamination from pesticides which have
been approved for use by the federal government. Dairy farmers can also be
indemnified because of contamination with chemicals or toxic substances, nuclear
radiation or fallout. The dairy indemnity program is available through the U.S.
Department of Agriculture (USDA).
See also:
Dairy Farms (BD-2600.0100-190)
Used for:
USDA Dairy Indemnity Program
External terms:
Food/Meals (AIRS )
Animals
Disaster Services
8
Insurance
Biblio Reference:
“Catalog of Federal Domestic Assistance”, 1994,
published by the General Services Administration,
available through the Superintendent of Documents,
Government Printing House in Washington, D.C. Also
available online: http://12.46.245.173/pls/portal30/
CATALOG.FIND_ASSISTANCE_PROGRAM_DYN.show
Used for:
Aerial Fertilizer Application Services
Aerial Seeding Services
Crop Dusting Services
External terms:
Food/Meals (AIRS )
Biblio Reference:
BD-2600.0300-200 Farmers Cooperative Purchasing/
Marketing Programs
Programs that allow farmers or ranchers to make collective arrangements to grade,
market and ship their produce, livestock or other products and/or to make group
purchases of materials and supplies as a means of obtaining better prices.
See also:
Used for:
Agricultural Financing (BD-2600.0300-030)
Farmers Cooperative Marketing Programs
Farmers Cooperative Purchasing Programs
External terms:
Food/Meals (AIRS )
"Farmers & Ranchers: The World’s Bread Basket. General
Aviation Flying Doubles Crop Yields for Farmers & Ranchers",
General Aviation: Serving All Americans website, developed
by the Aircraft Owners and Pilot’s Association (AOPA), http://
www.gaservingamerica.org/farming/farm.htm
BD-2600.0500-020 Agricultural Pest/Disease Control
Assistance
Programs that provide information, technical assistance and support to help
agricultural establishments eradicate agricultural pests and weeds and/or control
pathogens which cause plant disease using natural and/or chemical means. Pests
include insects and mites that damage crops, weeds that compete with field crops
for nutrients and water, plants that choke irrigation channels or drainage systems,
rodents that eat young plants and grain, and birds that eat seedlings or stored
foodstuffs.
See also:
BD-2600.0300-400 Livestock Indemnity Programs
Programs that provide partial reimbursement to eligible livestock producers who
have suffered losses due to natural disasters. Livestock includes beef and dairy
cattle, sheep, goats, swine, poultry including egg-producing poultry, equine animals
used for food or the production of food and buffalo or beefalo when maintained on
the same basis as cattle. The livestock indemnity program is available through the
U.S. Department of Agriculture (USDA).
See also:
Livestock Ranches (BD-2600.0100-410)
Used for:
BSE Recovery Programs
Bovine Spongiform Encephalopathy Recovery Programs
USDA Livestock Indemnity Program
External terms:
Food/Meals (AIRS )
Disaster Services
Insurance
Biblio Reference:
"Fact Sheet: Livestock Indemnity Program", United Stated
Department of Agriculture (USDA), http://165.221.16.19/pas/
publications/facts/lip1.pdf
BD-2600.0500 Food Production Support Services
Programs that provide information, technical assistance and other services that
support the planting, nurturing, protection, harvesting, marketing and utilization of
food products for individuals who maintain ranches, farms, aquaculture facilities;
commercial fishing ventures; orchards, greenhouses, nurseries or other commercial
food production activities.
See also:
County/State Fairs (PL-7700.2000-150)
Farm Associations (TN-2000)
Youth Agricultural Programs (PS-9800.9670)
External terms:
Food/Meals (AIRS )
BD-2600.0500-010 Agricultural Aviation Services
Organizations that provide general aviation support for farmers and ranchers who
want to use aircraft for aerial planting, aerial fertilizer applications, crop dusting,
animal food drops, animal rescue operations and other similar activities that are
part of their day-to-day operations.
See also:
Agricultural Pest/Disease Control Assistance
(BD-2600.0500-020)
General Aviation Services (BT-4800.0500-250)
Agricultural Aviation Services (BD-2600.0500-010)
Agricultural Pest Control Research (TR-0400.0400)
Pest Control Services (JP-6500.6500)
Pest Exclusion (JP-6500.6600)
Pest Information (JP-6500.6615)
Used for:
Agricultural Disease Control Assistance
Plant Disease Control Assistance
External terms:
Food/Meals (AIRS )
Trees and Plants
Biblio Reference:
“GEMET: GEneral Multilingual Environmental Thesaurus,
Volume 3: Alphabetical List of Terms”, Prepared under
contract to the European Topic Centre on Catalogue of
Data Sources (ECT/CDS), by CNR -- Consiglio Nazionale
delle Ricerche, Instituto Technologic Biomediche, Reparto
Ricererca e Documentazione Ambientale, Roma and UBA,
Umweltbundesamt, Berlin, Version 2000, August 2000, http://
www.arhipelaag.ee/coastlearn/GemAlph.pdf
BD-2600.0500-040 Agricultural Pollution Prevention/
Mitigation Assistance
Programs that provide information, technical assistance and support to help
agricultural establishments comply with regulations for the control of farming wastes
including runoff and leaching of pesticides and fertilizers, erosion and dust from
plowing; and improper disposal of animal manure and carcasses, crop residues
and debris. Other contaminants may include growth regulating chemicals, mulching
materials, pathogenic microorganisms, heavy metals, allergens and salts from deicing operations on roadways.
See also:
External terms:
Pesticide/Herbicide Control (JD-6500.1800-650)
Food/Meals (AIRS )
Biblio Reference:
“GEMET: GEneral Multilingual Environmental Thesaurus,
Volume 3: Alphabetical List of Terms”, Prepared under
contract to the European Topic Centre on Catalogue of
Data Sources (ECT/CDS), by CNR -- Consiglio Nazionale
delle Ricerche, Instituto Technologic Biomediche, Reparto
Ricererca e Documentazione Ambientale, Roma and UBA,
Umweltbundesamt, Berlin, Version 2000, August 2000, http://
www.arhipelaag.ee/coastlearn/GemAlph.pdf
BD-2600.0500-052 Agricultural Soil Testing
Programs that conduct soil analyses for farmers, homeowners, landscape
contractors, golf course superintendents, ornamental nursery establishments
and others who are interested in determining the nutrient content, composition
and other characteristics of their soil as well as the optimum lime and fertilizer
9
requirements for the crop, grasses, flowers or other plants they wish to grow. The
tests generally include major nutrients (nitrogen, phosphorus and potassium),
secondary nutrients (sulfur, calcium and magnesium), minor nutrients (iron,
manganese, copper, zinc, boron, molybdenum and aluminum), physical properties
(soil acidity, electrical conductivity), soil organic matter, moisture content and soil
contaminants (e.g., fuel components such as benzene, toluene, xylene, petroleum
hydrocarbons). The final report includes the chemical analysis of the soil along
with lime and fertilizer recommendations for the crop specified. Included are
programs that provide soil fertility test kits (which usually include tests for nitrogen,
phosphorus and potassium, and for soil acidity) as well as soil testing labs that
conduct the analyses using soil samples submitted by the individual. Soil testing
can help agricultural establishments optimize their nutrient inputs, increase the soil
quality of their land or garden and select the type of crops most appropriate to their
soil type.
See also:
Soil Conservation (JD-1500.4500-800)
Soil Contaminant Information (JP-6500.1900-800)
Soil Contaminant Testing (JP-6500.1800-800)
Soil Sciences Research (TR-0400.8000)
Used for:
Soil Fertility Testing
External terms:
Food/Meals (AIRS )
Soil and Water Conservation and Development (UWASIS )
Evaluation/Testing/Diagnosis/Assessment
Biblio Reference:
"Soil Fertility Testing Program", Agricultural Analytical Services
Lab, Penn State College of Agricultural Sciences, http://
www.aasl.psu.edu/SSFT.HTM
"Soil Test", Answers.com website, http://www.answers.com/
topic/soil-test
BD-2600.0500-060 Agricultural Waste Management
Programs that provide information, technical assistance and support which help
agricultural establishments collect, store, move, and dispose of animal, plant and
other agricultural waste; and/or develop products, including biofuels, using waste
materials.
See also:
External terms:
Horse Manure Pickup (TE-8920.7100-300)
Food/Meals (AIRS )
BD-2600.0500-080 Agricultural Water Management
Programs that provide information, technical assistance and support regarding the
availability and responsible use of water resources by agricultural establishments
engaged in crop and/or livestock production through the capture, storage and
distribution of reclaimable water often lost to evaporation, seepage and runoff;
the use of efficient irrigation and drainage systems; location and use of additional
sources of stock water such as springs, seeps and horizontal wells; strategic
sourcing of animal feed to reduce water depletion; livestock waste management to
preserve water quality; and other similar strategies. Also included are programs that
provide irrigation systems for private individuals or commercial establishments or
which offer or arrange for access to water for irrigation or stock watering purposes.
See also:
Used for:
External terms:
Flood/Siltation Control (TE-2000)
Irrigation Research (TR-0400.3300)
Tap Water Information (JP-6500.1900-850)
Tap Water Testing (JP-6500.1800-850)
Water Reclamation (JD-1500.9500-970)
Water Resources Conservation (JD-1500.9500)
Water Supply System (TE-8935)
Water Well Construction/Maintenance/Abandonment Permits
(DF-7000.9200)
Water Well Construction/Maintenance/Abandonment
Regulation (TE-8950)
Dry Lands Water Management
Irrigation Services
Livestock Watering Management
Agricultural Water Management (NPC )
Food/Meals (AIRS )
Irrigation and Reclamation (UWASIS )
Biblio Reference:
"Conserving Water in Agriculture: Livestock Water
Management During A Drought", by M.M. Borman and
T.E. Bedell, EM 8588-E, Revised January 2008, http://
extension.oregonstate.edu/catalog/pdf/em/em8588-e.pdf
"Integrating Livestock and Water Management", Ilri News,
http://www.ilri.org/ilrinews/index.php/archives/492
BD-2600.0500-100 Animal Husbandry Programs
selection, breeding, care and marketing of livestock for individuals or commercial
establishments including farms, ranches, dairies, stockyards and feedlots that are
engaged in keeping, grazing, feeding and/or selling cattle, hogs, sheep, goats and
other small farm animals.
See also:
Animal Law (FT-0700)
Dairy Science Research (TR-0400.1800)
Livestock Research (TR-0400.4500)
Meat Regulation (DF-8000.6500-500)
Pet Clubs (PS-8200.6550)
Used for:
Alpaca Farming Support
Animal Breeding Support Services
Animal Production Support
Bison Farming Support
Bovine Husbandry Support
Buffalo Farming Support
Cattle Farming Support
Cattle Production Support
Cattle Ranching Support
Dairy Farming Support
Deer Farming Support
Goat Keeping Support
Hog Farming Support
Livestock Breeding Support
Livestock Breeding/Development/Management Assistance
Llama Farming Support
Milk Production Support
Pig Farming Support
Sheep Farming Support
Stock Farming Support
External terms:
Animal Husbandry (NTEE )
Food/Meals (AIRS )
Animals
BD-2600.0500-140 Aquaculture Support Services
selection, culturing, propagation, harvesting and marketing of fresh and saltwater
fish, shellfish and marine plants for individuals who are managing aquatic farms or
other aquaculture projects. Aquatic farming enterprises generally focus on oysters,
mussels, clams, shrimp and salmon which are grown in ponds, tanks, or cages on
protected beds.
See also:
(BD-2600.0300-110)
(BD-2600.0300-115)
Used for:
Aquafarming Support Services
Aquatic Farming Support Services
Fish Farming Assistance
Fish Farming Support Services
Shellfish Farming Support Services
External terms:
10
Food/Meals (AIRS )
Animals
BD-2600.0500-160 Beekeeping Support Services
Programs that provide information, technical assistance and support for beekeeping
establishments which may collect and gather honey and/or sell queen bees,
packages of bees, royal jelly, bees' wax, propolis, venom and/or other bee
products.
See also:
Beekeeping Establishments (BD-2600.0100-070)
Used for:
Apiculture Support Services
Beekeeper Support Services
External terms:
Food/Meals (AIRS )
Animals
Biblio Reference:
"Apiculture", 2002 NAICS Definitions, U.S. Census
Bureau, http://www.census.gov/epcd/naics02/def/
ND112910.HTM#N112910
BD-2600.0500-170 Commercial Fishing Support Services
harvesting, packing and marketing of fresh and saltwater fish and/or shellfish for
individuals engaged in the commercial fishing industry.
See also:
(BD-2600.0300-110)
(BD-2600.0300-115)
Used for:
Cod Fishery Assistance
Cod Fishing Assistance
Commercial Fishery Assistance
Commercial Fishing Assistance
Lobster Fishery Assistance
Lobster Fishing Assistance
Salmon Fishery Assistance
Salmon Fishing Assistance
Seafood Fishing Assistance
External terms:
Food/Meals (AIRS )
Animals
BD-2600.0500-180 Crop Production Support
cultivation and harvesting of oilseed, grain, fruit, vegetables, nuts, mushrooms,
sugarcane, hay and other feed, and other crops for individuals who operate farms,
orchards, groves, greenhouses or other agricultural establishments.
See also:
Agricultural Produce Regulation (DF-8000.6500-050)
Agronomy and Crop Sciences Research (TR-0400.0600)
External terms:
Food/Meals (AIRS )
Trees and Plants
BD-2600.0500-250 Farm/Ranch Management Support
business side of managing a farm, ranch or other agricultural enterprise. Included
is assistance in business management, accounting, taxation, capitalization,
purchasing, marketing, planning, human resources management, government
programs and regulations and other similar areas.
See also:
External terms:
Food/Meals (AIRS )
BD-2600.0500-300 Fruit and Vegetable Packing/Shipping
Services
Organizations that specialize in packing and/or shipping fruits, vegetables and other
perishable commodities.
See also:
Used for:
Agricultural Commodities Packing Services
Agricultural Commodities Shipping Services
External terms:
Food/Meals (AIRS )
Trees and Plants
BD-2600.0500-630 Organic Farming Assistance
Programs that provide information, technical assistance and support regarding
the development and maintenance of gardens in which fruit, vegetables and other
produce are grown "naturally" without the use of chemically-formulated fertilizers or
pesticides.
See also:
Used for:
Natural Foods Production Support
Organic Foods Production Support
External terms:
Food/Meals (AIRS )
Trees and Plants
BD-2600.0500-650 Pollination Services
Beekeepers who are willing to make their hives available to pollinate fields,
orchards and groves in areas where wild bees are unavailable.
See also:
External terms:
Food/Meals (AIRS )
Trees and Plants
BD-2600.0500-700 Poultry Farming Support
selection, breeding, care and marketing of poultry for individuals or commercial
establishments such as egg production facilities and hatcheries that are engaged
in keeping, feeding and/or selling chickens, turkeys, ducks, geese and other poultry
and/or their eggs.
See also:
Used for:
Egg Products Regulation (DF-8000.6500-180)
Poultry Regulation (DF-8000.6500-650)
Aviculture Support
Duck Production Support
Egg Production Support
Geese Production Support
11
Pheasant Production Support
Poultry Production Support
Quail Production Support
External terms:
Food/Meals (AIRS )
Animals
Biblio Reference:
"What is Sustainable Agriculture?", Alternative Farming
Systems Information Center website, U.S. Department
of Agriculture, National Agricultural Library, http://
www.nal.usda.gov/afsic/pubs/agnic/susag.shtml
BD-2600.0500-900 Viticulture Support Services
Programs that provide information, technical assistance and support for
establishments that cultivate grapes for winemaking purposes.
See also:
BD-2600.0500-750 Ratite Farming Support
selection, breeding, care and marketing of ratites, flightless birds, most commonly
emu, ostrich and rhea, whose meat, hide (leather) and feathers have commercial
value. Other ratites less commonly raised are the cassowary from Australia and
New Guinea, and the kiwi from New Zealand.
See also:
Used for:
Cassowary Farming Support
Emu Farming Support
Kiwi Farming Support
Ostrich Farming Support
Rhea Farming Support
External terms:
Food/Meals (AIRS )
Animals
Biblio Reference:
"Ratite Production: Ostrich, Emu and Rhea", The Poultry
Site.com, http://www.thepoultrysite.com/articles/228/ratiteproduction-ostrich-emu-and-rhea
BD-2600.0500-780 Storage Facilities for Agricultural
Commodities
Organizations that provide access to grain elevators, tobacco warehouses, feed
mills and other storage facilities that are used to house crops while they are being
processed for human, animal or industrial use. Included are government programs
that handle the acquisition, procurement, storage, disposition, and distribution
of commodities as means of achieving domestic farm price support objectives,
producing a uniform regulatory system for the storage of agricultural products, and
ensuring the timely provision of food products for domestic and international food
assistance programs and market development programs.
See also:
Used for:
External terms:
Agricultural Storage Facilities
Food/Meals (AIRS )
BD-2600.0500-800 Sustainable Agriculture Programs
Programs that provide information, technical assistance and support for farmers
who want to implement an integrated system of plant and animal production
practices that will meet the basic needs of the current population for food, feed
and other fiber products and sustain the economic viability of farming operations
while preserving nonrenewable resources and the fertility of farmlands enabling
future generations to flourish. Sustainable farming practices include crop rotation;
alternative crops and livestock; low input production for local markets; targeted
marketing of organically produced meats, vegetables and grains; communitysupported agriculture; free range raising of poultry; and nutrient and pest
management practices that reduce the use of toxic pesticides and fertilizers and
rely instead on resistant cultivars, timing of planting, use of compost and mulch,
planting of cover crops, biological pest control and other alternatives.
See also:
Used for:
External terms:
Sustainable Agriculture Research (TR-0400.8500)
Sustainable Farming Programs
Food/Meals (AIRS )
Food and Wine Museums (TA-5500.2150)
Wine Bars (PL-6000.1500-900)
Wine Tasting/Collecting Clubs (PS-8200.1400-950)
Wineries (BD-2600.0100-950)
Winery Tours (PL-7600.9500)
Used for:
Grape Cultivation Support Services
Grapevine Management Assistance
External terms:
Food/Meals (AIRS )
Trees and Plants
BD-2600.0500-950 Worm Farming Support
Programs that provide information, technical assistance and support for
establishments that raise worms for composting or fishing bait.
See also:
Used for:
Worm Farms (BD-2600.0100-970)
Earthworm Farming Assistance
Vermiculture Assistance
Worm Farming Assistance
External terms:
Food/Meals (AIRS )
Animals
BD-2600.1500 Community Gardening
Programs that provide plots of land on which groups of people living in a
neighborhood can grow fruits, vegetables, herbs and flowers. Community gardens
provide access to fresh produce and plants; may be located in parks, schools,
hospital grounds or other open areas; and may be nurtured communally and the
bounty shared, have individual plots for personal use, or be dedicated to "urban
agriculture" where produce is grown for a market. Some have raised beds that
are accessible to people with disabilities. The gardens provide an opportunity for
participants to savor the freshness, flavor and wholesomeness of home-grown
produce; save money on their food bills; grow traditional foods not available in the
supermarket; or simply get some exercise and enjoy the benefits of being outdoors.
They also support a community’s food security, contribute to the preservation of
open space, strengthen community bonds, provide a sense of connection to the
environment and offer opportunities for community education.
See also:
Greenhouses/Nurseries (BD-2600.0100-265)
Home Food Preservation Instruction (PL-7400.3040)
Used for:
Community Gardens
Urban Agriculture
External terms:
Food/Meals (AIRS )
Trees and Plants
Biblio Reference:
"Community Garden Start-Up Guide", University of California
Cooperative Extension website, http://afsic.nal.usda.gov/
nal_display/index.php?info_center=2&tax_level=2&
tax_subject=301&topic_id=1444
"Community Gardens", Municipal Research and Services
Center of Washington, http://www.mrsc.org/Subjects/Parks/
comgarden.aspx
12
"Community Gardening", Wikipedia, the Free Encyclopedia,
http://en.wikipedia.org/wiki/Community_garden
"What is a Community Garden?", American Community
Gardening Association (ACGA) website, http://
communitygarden.org/learn/
BD-2600.3000 Home Gardening Assistance/Supplies
Programs that provide information, technical assistance and support for individuals
who want to grow their own produce in a home garden setting. Services may
include consultation regarding planting times, soil care and preparation, produce
selection and pest control; provision of materials such as seed, fertilizer, potting
soil, sod, manure, composting worms and other gardening supplies; and
information and guidance regarding harvesting.
See also:
Backyard Conservation (JD-1500.1000)
Gardening Volunteer Opportunities (PX-1700.9500-300)
Greenhouses/Nurseries (BD-2600.0100-265)
Home Food Preservation Instruction (PL-7400.3040)
Household Tools/Equipment (BM-9500.3000)
Plant/Tree Banks (JD-2000.6500)
Used for:
Composting Worms
Earthworms
Fertilizer
Gardening Advice
Gardening Materials
Gardening Supplies
Potting Soil
Seed
Sod
External terms:
Food/Meals (AIRS )
Trees and Plants
BD-2700 Food Rescue Programs
Programs that collect unused portions of prepared foods or perishable foods
from restaurants, cafeterias, corporate food services, caterers, grocery stores,
and special events and deliver food donations directly to agencies (such as crisis
shelters, transitional facilities, soup kitchens and homeless shelters) with on-site
meal programs.
See also:
Food Banks/Food Distribution Warehouses (BD-2000)
Used for:
Second Harvest Programs
External terms:
Food/Meals (AIRS )
Groceries on Wheels (UWASIS )
In-Home Assistance (NTEE )
In-Home Assistance (NPC )
Related concepts: Disabilities
Home-Based Services
Long Term Care
Older Adults
Physical Disabilities
BD-5000 Meals
Programs that provide supplementary nutrition (which may include hot meals,
snacks or milk) typically for homeless people, individuals with low or fixed incomes,
older adults, children from low-income families and/or people with disabilities.
See also:
Used for:
External terms:
BD-5000.0200 After School Meal Programs
Programs that provide nutritious evening meals for disadvantaged children who live
in low-income neighborhoods. The meals are often sponsored by local food banks
that are part of the Second Harvest network; are served in a safe, accessible,
convenient environment; and may be offered in combination with educational,
recreational and social activities that draw upon existing community programs. Also
included are programs that make weekend meals available to this population during
the school year.
See also:
Used for:
Summer Food Service Programs (BD-5000.8500)
After School Dinner Programs
After School Feeding Programs
Children's Evening Meal Programs
Children's Weekend Meal Programs
Kid's Café
Kids Cafe
External terms:
Food/Meals (AIRS )
Meal Distribution (NPC )
Special Food Assistance for Children (UWASIS )
Biblio Reference:
See also:
Used for:
External terms:
Errand Running/Shopping Assistance (PH-3300.1800)
Errand Running/Shopping Volunteer Opportunities
(PX-2300.1800)
Restaurant Delivery (PH-3300.7000)
Food Delivery
Food Mobiles
Groceries on Wheels
Food/Meals (AIRS )
"Building Blocks Project Newsletter", Winter 1999, Food
Research and Action Center (FRAC) website, http://
www.frac.org/html/all_about_frac/about_index.html
"Kids Cafe", Knoxville Second Harvest Food Bank website,
http://www.secondharvestknox.org/programs/kidsCafe.shtm
BD-2900 Grocery Delivery
Food markets that accept telephone orders and deliver food and household
supplies to the homes of people who are unable to go out and shop on their own
behalf or who prefer to have their groceries delivered. Also included are food
pantries that deliver the food to people with illnesses, disabilities, transportation
issues or other extenuating circumstances which prevent them from picking it up;
groceries on wheels programs which transport and sell groceries at or near the
residences of elderly individuals and people who have disabilities; and food mobiles
that make stops in rural towns at varying times and locations.
Christmas Meals (PH-2950.1500-200)
Federal Agriculture and Natural Resources ESF
(TH-1500.1800-030)
In Home Meal Preparation (PH-3300.3220)
Meal Preparation/Serving Volunteer Opportunities
(PX-2400.5100)
Post Disaster Food Services (TH-2600.6450)
Thanksgiving Meals (PH-2950.8500-870)
Meal Programs
Food/Meals (AIRS )
"Kids Cafe", Knoxville Second Harvest Food Bank website,
http://www.secondharvestknox.org/programs/kidsCafe.shtm
BD-5000.1450 Child and Adult Care Food Programs
A program that provides supplementary nutrition in the form of healthy meals
and snacks for preschool and school-age children and adults receiving day care.
Licensed child care centers, Head Start programs, family day care homes, adult
day care centers and homeless shelters serving families are eligible to participate
and are reimbursed for a portion of the meals served. In the United States, the
program is administered at the federal level by the Food and Nutrition Service
(FNS) of the U.S. Department of Agriculture.
See also:
Used for:
External terms:
Nutrition Related Public Assistance Programs (NL-6000)
CACFP
Child Care Food Programs
Childcare Food Programs
Food (NPC )
13
Food/Meals (AIRS )
Older Adults
Biblio Reference:
"Building Blocks Project Newsletter", Winter 1999, Food
Research and Action Center (FRAC) website, http://
www.frac.org/html/all_about_frac/about_index.html
BD-5000.1470 Community Meals
Programs that organize periodic suppers, lunches or other get-togethers that give
community residents an opportunity to meet one another in a friendly and informal
atmosphere while sharing a meal. Community meals are generally sponsored by
churches, libraries and other local community organizations and coordinated by
volunteers.
External terms:
Food/Meals (AIRS )
BD-5000.1500 Congregate Meals/Nutrition Sites
Programs that provide hot meals on a regular basis for people who are elderly,
adults with disabilities or other targeted populations who may be at risk for
nutritional deficits without assistance and who can profit from an opportunity to
socialize with others. Congregate meals are often combined with recreational,
educational and social activities.
Used for:
Congregate Dining
Group Meals
Hot Lunch Programs
Hot Meals for Older Adults
Lunch Programs for Seniors
Nutrition Sites
Older Adult Meal Programs
Older Adult Meals
Senior Dining Sites
Senior Lunch Programs
Senior Meal Programs
Senior Meal Sites
Senior Meals
External terms:
Congregate Meals (UWASIS )
Congregate Meals (NTEE )
Food/Meals (AIRS )
Related concepts: Long Term Care
Older Adults
reduced-cost meals for low-income people, older adults or other targeted
individuals.
External terms:
Agency/Organization Sponsored Eateries (UWASIS )
Food/Meals (AIRS )
Soup Kitchens (NTEE )
Related concepts: Financial Services/Benefits
Homelessness
Older Adults
BD-5000.5000 Meal Vouchers
Programs that provide vouchers that people can exchange for a meal in a
restaurant with which the referring agency has a prior agreement.
See also:
External terms:
Food/Meals (AIRS )
Homelessness
BD-5000.5100 Milk Programs
Program that provides supplementary nutrition in the form of free or low-cost milk
for children in schools. In the U.S., this program is federally-funded and is available
to income-eligible students who are enrolled in public and private, nonprofit schools
of high school grades or lower, or in nonprofit nursery schools, child care centers,
summer camps and similar organizations charged with the care and instruction of
children. Participating agencies are reimbursed for the milk served. Also included
are programs that provide milk for other targeted populations. e.g., adults with
osteoporosis.
Used for:
External terms:
Special Milk Programs
Food (NPC )
Food/Meals (AIRS )
Special Milk Program for Children (UWASIS )
Biblio Reference:
Catalog of Federal Domestic Assistance, 1994,
published by the General Services Administration,
available through the Superintendent of Documents,
Government Printing House in Washington, D.C.
Available online: http://12.46.245.173/pls/portal30/
BD-5000.8000 School Breakfasts
Programs that prepare and deliver regular meals to older adults and people with
disabilities who are unable to shop and/or prepare the food for themselves or travel
to a site where a meal is being served.
A program that provides supplementary nutrition in the form of a free or reducedcost meal at the beginning of the school day for school children. The program is
federally-funded and is available to income-eligible school age children. Public
and private, nonprofit schools participating in the program are reimbursed for the
breakfasts served.
See also:
External terms:
BD-5000.3500 Home Delivered Meals
Meal Delivery Volunteer Opportunities (PX-2400.5000)
Restaurant Delivery (PH-3300.7000)
Used for:
Meal Delivery Programs
Meals on Wheels
External terms:
Food/Meals (AIRS )
Home Meals or Mobile Meals (UWASIS )
Meals on Wheels (NTEE )
Home-Based Services
Long Term Care
Older Adults
Biblio Reference:
The Louisville Taxonomy: A Service Identification System,
Human Services Coordination Alliance (HSCA), Louisville,
Kentucky, 1981.
BD-5000.4500 Low Cost Meals
Restaurants, cafeterias and other eating establishments operated by hospitals,
senior centers or other organizations or functioning independently which provide
Food (NPC )
Food/Meals (AIRS )
School Breakfasts (UWASIS )
BD-5000.8200 School Lunches
A program that provides supplementary nutrition in the form of a free or reducedcost meal at noon time for school children. The program is federally-funded and
is available to income-eligible students who are unable to pay the full cost. Public
and private, nonprofit schools participating in the program are reimbursed for the
lunches served.
Used for:
Lunch Programs for Students
Student Lunch Programs
External terms:
Food (NPC )
Food/Meals (AIRS )
National School Lunch Program (UWASIS )
14
BD-5000.8300 Soup Kitchens
Programs offered by churches, restaurants and other organizations that provide
meals in a central location for people who lack the resources needed to buy and
prepare food. The food may be distributed to people who line up for the meal or
may be served to people seated in a dining hall setting, and participants rarely need
to establish eligibility for the service.
See also:
No Cook Food (BD-1800.8200-600)
Used for:
Homeless Meal Sites
Homeless Meals
Meals for Homeless People
Walk In Meal Sites
External terms:
Agency/Organization Sponsored Eateries (UWASIS )
Food/Meals (AIRS )
Soup Kitchens (NTEE )
Homelessness
BD-5000.8500 Summer Food Service Programs
Programs that operate during the summer when school is not in session and
provide congregate nutritional meals (breakfasts, snacks, lunches and/or dinners)
for children and youth. Summer food service programs are generally available to
youth age 18 and younger who live in designated low-income areas; and may be
federally-funded or funded by other entities.
See also:
Used for:
After School Meal Programs (BD-5000.0200)
Feed A Kid Programs
Summer Lunch Programs
External terms:
Food (NPC )
Food/Meals (AIRS )
Named Programs
Biblio Reference:
Catalog of Federal Domestic Assistance, 1994, published
by the General Services Administration, available through
the Superintendent of Documents, Government Printing
House in Washington, D.C. Material from this source was
used in many of the definitions for federal programs and
services. Available online: http://12.46.245.173/pls/portal30/
See also:
Emergency Shelter Clearinghouses (BH-1850)
Emergency Shelter Licensing (DF-4500.2000-190)
Extreme Heat Cooling Centers (TH-2600.1900-180)
Federal Mass Care/Housing/Human Services ESF
(TH-1500.1800-500)
Health Related Temporary Housing (LH-6300.3650)
Mass Care Shelters (TH-2600.6600-500)
Shelter Complaints (DD-1500.8170)
Shelter Information Lines (TJ-3200.8000)
Used for:
Emergency Housing
Emergency Shelters
Temporary Accommodation
Temporary Shelter
Temporary Shelters
External terms:
Emergency Shelter (NPC )
Housing/Utilities (AIRS )
Temporary Housing (NTEE )
BH-1800.1500 Crisis Shelter
Programs that provide a temporary place to stay for people who are unable to
return to their own homes due to sexual assault, domestic violence or other
problems. Also included are programs that provide motel vouchers for people who
are in one of these situations.
See also:
Abuse Support Volunteer Opportunities (PX-2300.0200)
Crisis Residential Treatment (RP-1500.1500)
Used for:
Crisis Shelters
External terms:
Crisis Shelter (NPC )
Family Violence Shelters (NTEE )
Sexual Assault Services (NTEE )
Related concepts: Child Abuse
Domestic Violence
Runaways
Sexual Assault
BH-1800.1500-050 Crisis Nurseries/Child Care
Programs that provide temporary shelter/residential care for infants and children
who are at risk for or who have experienced child abuse or neglect in the home
or whose families are experiencing an emergency that makes it untenable for the
child to remain in the home. Care is generally provided by licensed family child
care homes that are available on a 24-hour basis when needed. Some providers
are able to accommodate children to age 12 or 14 and will consider older children
on a case-by-case basis, while others limit their services to very young children,
generally from birth to age five or six.
See also:
BH Housing/Shelter
Programs that seek to meet the basic shelter needs of the community by providing
temporary shelter for people who are in emergency situations, home improvement
programs, housing location assistance and a variety of housing alternatives.
See also:
Used for:
External terms:
Homesteading Assistance (FT-3300)
Housing Advocacy Groups (TD-1600.2800)
Housing Courts (FC-8200.8100-300)
Housing Development (TB-3000)
Landlord/Tenant Assistance (FT-4500)
Leisure Accommodations (PL-4500)
Post Disaster Housing Assistance (TH-2900.6500)
Public/Subsidized Housing Appeals Assistance
(FT-1000.6700)
Utilities (BV)
Accommodations
Housing (NPC )
Housing & Shelter (NTEE )
Housing & Shelter N.E.C. (NTEE )
Child Abuse Volunteer Opportunities (PX-2300.0200-150)
Child Care Providers (PH-1250)
Children's Protective Services (PH-6500.1500)
Children's Respite Care (PH-7000.1500)
Crime Victim Support (FN-1900)
Infant Care Centers (PH-1250.3400)
Nondelinquent Juvenile Detention Facilities
(PH-6500.1500-600)
Used for:
Crisis Child Care
Crisis Childcare
Crisis Nurseries/Childcare
Emergency Child Care
Emergency Childcare
External terms:
Emergency Shelter Care-Children (UWASIS )
Children and Youth
BH-1800 Emergency Shelter
Programs that provide a temporary or transitional place to stay for newcomers,
people who are in crisis, or homeless individuals in the community.
BH-1800.1500-080 Domestic Violence Motel Vouchers
15
Programs that provide people who are experiencing domestic violence with a
temporary place to stay (usually one to three nights), generally utilizing a hotel or
motel with which the referring agency has a prior agreement, but in some cases,
temporary lodging selected by the individual.
See also:
Confidential Address Protection Programs (FN-1900.0400)
Domestic Violence Intervention Programs (FN-1500.9100-180)
Domestic Violence Shelters (BH-1800.1500-100)
Domestic Violence Support Groups (PN-8100.0200-180)
Domestic Violence Volunteer Opportunities
(PX-2300.0200-200)
Domestic/Family Violence Legal Services (FT-3000.1750)
Family Justice Centers (FT-3000.1900)
Hospital Safe Rooms (BH-1800.1500-300)
Spouse/Domestic Partner Abuse Counseling
(RP-1400.8000-020.80)
Spouse/Domestic Partner Abuse Prevention
(FN-1500.1900-800)
Transitional Housing/Shelter (BH-8600)
Used for:
Domestic Abuse Motel Vouchers
Intimate Partner Abuse Motel Vouchers
Intimate Partner Violence Motel Vouchers
Motel Vouchers for Assaulted Women
Motel Vouchers for Battered Women
External terms:
Related concepts: Domestic Violence
BH-1800.1500-100 Domestic Violence Shelters
Programs that provide temporary emergency shelter for women who have
experienced domestic violence/abuse, and for their children. Such facilities usually
provide in-house individual, group and family counseling and the full range of
secondary services related to domestic violence including referral to appropriate
resources. Also included are similar facilities for battered men and those that can
accommodate both men and women.
See also:
Domestic Violence Hotlines (RP-1500.1400-200)
Domestic Violence Intervention Programs (FN-1500.9100-180)
Domestic Violence Motel Vouchers (BH-1800.1500-080)
Domestic Violence Support Groups (PN-8100.0200-180)
Domestic Violence Volunteer Opportunities
(PX-2300.0200-200)
Hospital Safe Rooms (BH-1800.1500-300)
Spouse/Domestic Partner Abuse Counseling
(RP-1400.8000-020.80)
Used for:
Abused Women's Shelters
Assaulted Women's Shelters
Battered Men's Shelter
Battered Men's Shelters
Battered Women's Shelter
Battered Women's Shelters
Domestic Abuse Shelters
Domestic Violence Shelter
Intimate Partner Abuse Shelters
Intimate Partner Violence Shelters
External terms:
BH-1800.1500-140 Elder Abuse Shelters
Programs that provide a safe, secure shelter environment for older adults who meet
age requirements and are experiencing physical, psychological/emotional, financial
or sexual abuse. Services generally include short-term housing, crisis intervention,
support, advocacy, referrals and the necessities of daily living. Elder abuse shelters
usually accept both men and women.
See also:
Elder Abuse Counseling (RP-1400.8000-020.24)
Elder Abuse Medical Evaluations (LF-5000)
Elder Abuse Prevention (FN-1500.1900-180)
Elder Abuse Support Groups (PN-8100.0200-200)
Elder Abuse Volunteer Opportunities (PX-2300.0200-250)
Elder/Dependent Adult Abuse Reporting (PH-6500.0500-180)
Used for:
Elder Abuse Shelter
Older Adult Abuse Shelters
Senior Abuse Shelters
External terms:
Older Adults
BH-1800.1500-200 Family Crisis Shelters
Programs that provide temporary emergency shelter for certain members of or
entire families who are involved in or at risk for child abuse or neglect. Such
facilities usually provide in-house individual, group and family counseling and the
full range of other secondary services that are related to child abuse including
referral to appropriate resources.
See also:
Child Abuse Volunteer Opportunities (PX-2300.0200-150)
Children's Respite Care (PH-7000.1500)
Nondelinquent Juvenile Detention Facilities
(PH-6500.1500-600)
Used for:
Family Crisis Shelter
External terms:
Emergency Shelter Care-Children (UWASIS )
Children and Youth
BH-1800.1500-300 Hospital Safe Rooms
Hospitals that provide refuge for women who are being physically abused or
threatened and are afraid to remain in their home.
See also:
External terms:
BH-1800.1500-330 Immigrant/Refugee Shelters
Programs that provide temporary shelter for refugees, refugee claimants and/or
other immigrants who have no other housing arrangements. These facilities usually
provide health, housing, employment, legal and other settlement services required
by refugees.
See also:
CIS Immigration Status Verification Program (ND-1600.1000)
Citizenship Records (DF-7000.1460)
Citizenship Test Preparation (HL-8500.1400)
Cultural Transition Counseling (RP-1400.8000-167)
Cultural Transition Facilitation (PH-1450)
Immigrant Benefits Assistance (FT-1000.3300)
Immigrant Rights Groups (TD-1600.3100-330)
Immigrant/Refugee Employment Programs (ND-6500.3300)
Immigrant/Refugee Support Groups (PN-8100.4500-330)
Immigration Services Complaints (DD-1500.4700)
Immigration/Naturalization Adjudication Offices (FT-3500)
Immigration/Naturalization Adjudication Services (FT-3550)
16
Immigration/Naturalization Legal Services (FT-3600)
Referral to CIS Designated Civil Surgeons (LH-2600.6500-600)
Sailing Permits (DF-7000.7800)
Used for:
Immigrant Shelters
Refugee Shelters
Refugee/Immigrant Shelters
External terms:
Ethnic & Immigrant Centers (NTEE )
Services for Ethnic & Immigrant Groups (NPC )
Immigrants/Refugees
BH-1800.1500-700 Runaway/Youth Shelters
Programs that provide temporary emergency shelter for children and youth who
have run away from or have been pushed out of their homes or who are acting
out and at risk for abuse pending return to their own families or suitable alternative
placement. Such facilities usually provide in-house individual, group and family
counseling and the full range of other secondary services related to runaways
including referral to appropriate resources.
See also:
Homeless Family Reunification Services (PH-3100)
Runaway Prevention Programs (RR-5150.5000-700)
Status Offender Detention Alternatives (FF-1500.8300)
Used for:
Homeless Teen Shelter
Homeless Teen Shelters
Homeless Youth Shelter
Homeless Youth Shelters
Juvenile Shelter
Juvenile Shelters
Runaway Refuge
Runaway Shelter
Runaway Shelters
Runaway/Homeless Youth Shelters
Runaway/Youth Shelter
Teen Shelters
Youth Shelter
Youth Shelters
External terms:
Homeless Shelters (NTEE )
Residential Care for Runaways (UWASIS )
Homelessness
Runaways
See also:
Sexual Assault Volunteer Opportunities (PX-2300.8000)
Used for:
Rape Shelter
Rape Shelters
Sexual Assault Shelter
External terms:
Rape Relief (UWASIS )
Sexual Assault Services (NTEE )
Sexual Assault
BH-1800.1500-850 Temporary Shelters for Wandering Adults
Programs that provide temporary shelter in a supervised setting for memoryimpaired adults (many of them with Alzheimer's disease or other forms of senility or
dementia) who have wandered away from their homes or group living environments
and whose caregivers cannot be immediately identified or contacted. Included
are permanent facilities that specialize in helping this population and programs,
sometimes provided by law enforcement, that coordinate placement of adult
wanderers in facilities such as behavioral centers and hospitals that have agreed
to be called at any time and accept wanderers until they can be identified and
returned to their homes.
See also:
Dementia Evaluation (LF-4900.1650)
Dementia Management (LT-1750.1700)
Secured Supportive Housing Units (BH-8400.6000-780)
Used for:
Temporary Shelter for Wandering Adults
External terms:
Temporary Housing (NTEE )
Older Adults
BH-1800.3500 Homeless Drop In Centers
Centers where homeless people can spend time during the day or evening.
Services may include counseling and/or medication monitoring on a formal
or informal basis; personal hygiene supplies; facilities for showering, shaving,
napping, laundering clothes, making necessary telephone calls or attending to
other personal needs; and other basic supportive services. Some centers may also
provide meals or facilities for cooking. Programs that focus on homeless youth may
provide case management, living skills training, family reunification assistance,
classes and other educational supports, pre-employment training, health education
(including HIV prevention), help in obtaining valid ID and other services that help
youth successfully exit street life and transition to independent living.
See also:
BH-1800.1500-750 Safe Houses
Networks of people who are willing to provide short or long-term shelter in
private homes, places of worship or other facilities for individuals experiencing
domestic violence, sexual assault survivors, undocumented people and others
who are fleeing a dangerous or threatening situation and who have no other safe
alternatives. These homes or facilities may also provide for the basic subsistence
needs of residents including food, clothing and, in some cases, a variety of social
services. Also included are organizations that refer people who are in need of this
service to the nearest safe house.
See also:
External terms:
Sexual Assault
BH-1800.1500-800 Sexual Assault Shelters
Programs that provide temporary emergency shelter for women who have been
victimized by rape and/or other forms of sexual assault. Such facilities usually
provide in-house individual, group and significant other counseling and the full
range of other secondary services related to sexual assault including referral to
appropriate resources.
After Hours Crisis Drop In Programs (RP-1500.0300)
Drop In Centers (TC-1700)
Homeless Advocacy Groups (TD-1600.2600)
Homeless Courts (FC-8200.8100-270)
Homeless Transportation Programs (BT-4500.6500-310)
Multipurpose Centers (TC-5500)
Personal/Grooming Needs (BM-6500.6500)
Psychiatric Medication Monitoring (RP-6400.8000-650.64)
Street Outreach Programs (PH-8000)
Street Outreach Volunteer Opportunities (PX-2300.8030)
Substance Abuse Drop In Services (RX-8470.8250)
Used for:
Daytime Drop In Centers
Homeless Resource Centers
Transient Drop In Centers
External terms:
Homeless Centers (NTEE )
Services for Homeless (NPC )
Related concepts: Day Programs
Homelessness
Comments:
Use "Homeless Youth" and other applicable target population
terms from the YV section to identify the focus of individuals
homeless drop-in centers.
17
Biblio Reference:
"Homeless Youth Resource Center: Drop-In Center",
Volunteers of America, Utah website, http://www.voaut.org/
Default.aspx?tabid=2373
"Programs: Drop In Center", Bill Wilson Center website, http://
www.billwilsoncenter.org/BillWilson.shtml#Drop
BH-1800.8500 Homeless Shelter
Programs that provide a temporary place to stay (usually three days to two weeks),
generally in dormitory-style facilities with very little privacy, for people who have no
permanent housing. Also included are programs that provide motel vouchers for
people who are homeless.
See also:
Homeless Permanent Supportive Housing (BH-8400.3000)
Homeless Shelter Volunteer Opportunities (PX-2300.3100)
Medical Respite Facilities/Beds for Homeless People
(BH-1800.9000)
Used for:
Homeless Shelters
External terms:
Emergency Shelter Care for the Homeless and Transients
(UWASIS )
Homeless Shelter (NPC )
Homelessness
BH-1800.8500-100 Cold Weather Shelters/Warming Centers
Armories, recreation centers, fire stations, churches and other facilities that are
opened for brief intervals during cold weather emergencies to shelter homeless
individuals and families from the elements in situations where the shelters that
normally serve this population are at capacity. The sites may also be used by
people without access to adequately heated facilities, e.g., people who are
experiencing a power failure, individuals who wish to reduce their daytime home
heating costs by lowering the thermostat and spending their time elsewhere or
others in vulnerable situations. Included are facilities that are open during daytime
and/or evening hours only as well as those that provide overnight accommodations.
See also:
Cold Weather Advisories (TH-2100.9500-150)
Community Storm Shelters (TH-2300.1200)
Extreme Heat Advisories/Warnings (TH-2100.9500-170)
Extreme Heat Cooling Centers (TH-2600.1900-180)
Extreme Heat Preparedness Information (TH-1700.1800-200)
Private Storm Shelters/Safe Rooms (TH-1800.6600-620)
Winter Storm Preparedness Information (TH-1700.1800-950)
Used for:
Bad Weather Shelters
Cold Weather Shelter
Cold Weather Shelters
Inclement Weather Shelter
Inclement Weather Shelters
Warming Centers
External terms:
(UWASIS )
Homelessness
BH-1800.8500-150 Community Shelters
Programs, usually sponsored by community organizations or coalitions, that provide
temporary shelter (usually three days to two weeks) for homeless people, generally
in dormitory-style facilities with very little privacy. Most community shelters offer
support services which may include counseling, advocacy, referrals and help with
future plans; and enforce house rules including curfews and mandatory household
chores. Participation in religious activities is either optional or not a part of the
program.
External terms:
(UWASIS )
Homelessness
BH-1800.8500-170 Day Shelters
Programs that provide a temporary place for homeless people who work second or
third shifts to sleep during the day until they are able to find permanent housing.
External terms:
(UWASIS )
Homelessness
BH-1800.8500-180 Environmental Hazards Shelters
Programs that provide a temporary place to stay or vouchers that can be
exchanged for shelter in a hotel or motel for homeless people who have no other
resources when it becomes unsafe to remain in the open because of hazardous
chemical leaks or spills, malathion spraying or other activities which affect the
environment.
See also:
Environmental Hazards Cleanup (JP-6500.1500)
Environmental Hazards Evaluation (JP-6500.1800)
Environmental Hazards Information (JP-6500.1900)
Environmental Hazards Reporting (JP-6500.2000)
Federal Hazardous Materials/Oil ESF (TH-1500.1800-270)
Hazardous Materials Cleanup Volunteer Opportunities
(PX-2100.3000)
Hazardous Materials Collection Sites (TE-8920.7200-300)
Hazardous Materials Control (JD-6500.1800)
Hazardous Materials Emergency Advisories (TH-2100.3000)
Hazardous Materials Preparedness Information
(TH-1700.1800-280)
Hazardous Spill Cleanup (JP-6500.1500-300)
Household Hazardous Materials Information
(JR-8200.3000-300)
Used for:
Environmental Hazards Shelter
Environmental Safety Shelter
Malathion Shelters
External terms:
(UWASIS )
Homelessness
BH-1800.8500-300 Homeless Motel Vouchers
Programs that provide homeless people with a temporary place to stay (usually
one to three nights), generally utilizing a hotel or motel with which the referring
agency has a prior agreement, but in some cases, temporary lodging selected by
the individual. Also included are programs that provide vouchers for use in one or
more of the community's homeless shelters.
See also:
Used for:
External terms:
Homeless Shelter Vouchers
(UWASIS )
Homelessness
18
BH-1800.8500-330 Homeless Safe Parking Programs
Programs that provide safe and legal overnight parking accommodations in
designated public and private lots for homeless individuals and families who are
living in their campers, cars or other vehicles. Shower facilities, sanitation and trash
pickup, access to potable water and other amenities may be available.
Used for:
External terms:
Homeless Parking Havens
(UWASIS )
Biblio Reference:
"Overnight Parking Program"”, St. Vincent de Paul Society
of Lane County, Inc., Eugene, Oregon website, http://
www.svdp.us/overnight-parking.php
External terms:
(UWASIS )
Biblio Reference:
“Interview with Kenneth Minkoff, MD”, ahealth.com website,
mental health touches (everyone), http://www.athealth.com/
Practitioner/particles/interview_kennethminkoff_3.html
BH-1800.8550 Homeless Shelter Pickup Sites
Community service centers, parking lots and other areas where homeless people
have been instructed to gather to await prearranged transportation to the shelter
that serves their area.
"Ventura County Will Consider Pilot Parking Program
for Homeless", Ventura County VCReporter Online
website, http://www.vcreporter.com/cms/story/detail/
External terms:
ventura_will_consider_pilot_car_parking_program_for_homeless/7075/
BH-1800.8500-500 Missions
Homelessness
Programs, usually with religious affiliations, that provide temporary shelter
(generally in dormitory-style facilities with very little privacy) for homeless people in
the community. Most missions have minimal support services and strictly enforced
house rules including curfews, mandatory attendance at religious services, and
BH-1800.9000 Medical Respite Facilities/Beds for Homeless
required participation in daily housework or other assigned chores.
Used for:
Mission Housing
Mission Shelters
External terms:
(UWASIS )
Homelessness
See also:
People
Programs that provide short term nursing and recuperative care for homeless
people who are too ill or frail to recover from a physical illness or injury while living
on the streets, but are not ill enough to be in a hospital. Included are free-standing
medical respite care facilities, shelter-based programs, transitional housing-based
programs, programs that use the shelter voucher system to house homeless
people needing a place to recover and programs that contract with adult residential
facilities, nursing facilities and other organizations to provide the service. Length
of stay is generally determined on a case-by-case basis and a referral from a
physician or other health care provider may be required. Other eligibility criteria
may apply.
See also:
BH-1800.8500-900 Urban Campsites
Programs that provide temporary shelter for homeless people in outdoor locations
which are equipped with tents or canopies, cots, and sanitation and cooking
facilities; and which may assist residents who need linkage with community social
service agencies. Also included are programs that build huts for use by people who
are homeless. The structures are not considered permanent housing but rather are
shelters which offer privacy, security, protection from the elements and stability.
Used for:
Homeless Sleeping Areas
Huts for Homeless People
Low Rider Shelters
Sleeping Areas for Homeless People
Tent Cities
External terms:
(UWASIS )
Homelessness
Biblio Reference:
"The Mad Housers -- Shelter", Mad Housers, Inc. website,
http://www.madhousers.org/shelter.shtml
BH-1800.8500-950 Wet Shelters
Shelters that provide temporary refuge for homeless people who are intoxicated.
Some wet shelters allow homeless individuals to continue to consume alcohol on
the premises, but others (sometimes referred to as "damp shelters") accept people
who are intoxicated but prohibit consumption in the shelter.
See also:
Used for:
Homeless Shelter (BH-1800.8500)
Respite Care (PH-7000)
Used for:
Convalescent Beds for Homeless People
Recuperation Beds
External terms:
Homelessness
Biblio Reference:
"Medical Respite Care: An Integral Part of the Homeless
Care Continuum", Healing Hands, A Publication of the
HCH Clincians' Network, Vol. 11, No. 2, April, 2007, http://
www.nhchc.org/Healing%20Hands/HealingHandsApril2007.pdf
BH-1850 Emergency Shelter Clearinghouses
Programs that coordinate requests for emergency shelter by screening homeless
individuals who apply using criteria established by the shelters, maintaining lists
of individuals who have been aided, and checking new applicants against the
lists before referring them to a resource that can meet their needs. Emergency
shelter clearinghouses help to avoid duplication of service and maximize the
availability of shelter resources while relieving the agencies of the task of handling
requests directly. Also included are programs that refer people needing shelter to
an appropriate resource, but which are not the sole source for this information.
See also:
Residences for Chronic Substance Abusers (RX-8470.7000)
Damp Shelters
Used for:
Emergency Shelter (BH-1800)
Emergency Shelter Licensing (DF-4500.2000-190)
Shelter Information Lines (TJ-3200.8000)
Bed Banks
19
Homeless Shelter Placement Hotlines
Shelter Bed Hotlines
External terms:
(UWASIS )
Homelessness
BH-3000 Home Improvement/Accessibility
Programs that pay for or provide assistance in the form of consultation, labor and/
or supplies for people want to build an accessible home or need to upgrade their
homes to make them attractive, safe, accessible and energy-efficient.
See also:
Used for:
External terms:
Building Materials/Supplies Donation Programs (TI-1800.1000)
Carpentry Volunteer Opportunities (PX-1700.1500)
Graffiti Removal (TE-2500)
Property Retrofitting Services (TH-1800.6600)
Home Improvement Materials
Home Improvement (NPC )
Home Improvement & Repairs (NTEE )
Home Improvements/Repairs Assistance (UWASIS )
External terms:
BH-3000.1800-685 Residential Energy/Water Conservation
Devices
Programs that provide low-flow plumbing fixtures such as toilets, faucet aerators
and shower heads, energy efficient light bulbs, dimmers, electronic timers,
programmable thermostats, rechargeable batteries and other energy and water
saving devices.
Used for:
External terms:
BH-3000.1000 Accessible Home Construction
Programs that build, finance or facilitate the construction of barrier free homes for
people with disabilities.
Used for:
Barrier Free Home Construction
Universal Design Home Construction
External terms:
Housing Assistance for Special Groups (UWASIS )
Housing Development, Construction & Management (NTEE )
Housing Development, Construction & Management (NPC )
BH-3000.1500 Construction/Home Improvement Cost
Estimates
Programs that provide cost estimates for construction, home repair, or home
improvement projects; or other projects involving the development or renovation
of real property. Cost estimates in the construction industry include the costs of
labor, equipment, materials, subcontracts, overhead, taxes, insurance, markup
and any other costs that may affect the project. Included are programs that provide
targeted assistance for home and business owners who are low income, older
adults or have disabilities; and/or for people who have experienced a loss following
a disaster or other emergency.
Disaster Services
Older Adults
Water Conservation Improvements
CFL Light Bulbs
CFLs
Compact Fluorescent Light Bulbs
Energy Efficient Light Bulbs
Fluorescent Light Bulbs
LED Light Bulbs
Low Flow Faucet Aerators
Low Flow Plumbing Fixtures
Low Flow Shower Heads
Low Flow Toilets
Rechargeable Batteries
BH-3000.1800-700 Residential Energy/Water Conservation
Rebates
Programs that provide cash or tax rebates for homeowners who have made
approved home improvements that will enable them to reduce energy consumption.
Eligible improvements may include solar energy systems, heating and cooling
systems, duct/air sealing, caulking/weather stripping, building insulation, windows
and doors, and replacement of old appliances such as water heaters, heat pumps,
refrigerators, dishwashers, washing machines and clothes dryers with newer
models that are energy efficient.
See also:
Used for:
Weatherization Programs (BH-3000.1800-950)
Efficient Appliance Rebate Programs
Home Energy Efficiency Rebates
Home Energy Efficiency Retrofit Grants
Residential Energy Conservation Rebates
Solar Energy Rebates
Weatherization Rebates
External terms:
External terms:
BH-3000.1800 Energy/Water Conservation Improvements
Programs that provide assistance in the form of labor and supplies, cash or
tax rebates, or consultation services for homeowners who want to make home
improvements that are designed to reduce energy and/or water consumption.
See also:
Used for:
Air Pollution Control/Fuel Efficiency Incentives Programs
(JD-6500.0500-020)
Energy Conservation (JD-1500.1800)
Energy Conservation Certification (DF-7000.1950)
Energy Information Lines (TJ-3200.1750)
Energy Sciences Research (TR-6500.6500-180)
Green Building Initiatives (TE-4510.4600-250)
Energy Conservation Improvements
Home Energy Conservation
BH-3000.1800-950 Weatherization Programs
Programs that provide assistance in the form of labor and supplies to help people
improve the energy efficiency of their homes and protect them from the elements.
The program provides ceiling insulation, attic venting, double glazed windows,
weather-stripping, minor housing envelope repairs, low-flow showerheads,
evaporative cooler vent covers, water heater blankets, pipe wrap, duct wrap, switch
and outlet gaskets, caulking, and other related energy conservation measures.
Weatherization programs may have age, income, disability or other eligibility
requirements.
See also:
Used for:
Emergency Property Protective Measures (TH-1800.1900)
Home Maintenance and Minor Repair Services
(PH-3300.2750)
Residential Energy/Water Conservation Rebates
(BH-3000.1800-700)
Storm Window/Shutter Installation/Removal
(PH-3300.2750-800)
Home Weatherization Programs
Home Winterization Programs
Insulation Installation
Weather Stripping Installation
Winterization Programs
20
External terms:
Weatherization (NPC )
Older Adults
BH-3000.3500 Home Barrier Evaluation/Removal Services
Programs that provide assistance in the form of labor and supplies for people
with disabilities who need to install ramps, elevators, stair glides or lifts; widen
doorways; install grab bars in showers and bathrooms; lower kitchen and other
cabinets; or make other modifications in their homes or apartments to make them
accessible. Also included are programs that assess the accessibility of homes and
apartments of people who have disabilities and make recommendations regarding
necessary modifications.
See also:
Accessibility Information (TJ-0500)
Accessibility Related Standards/Legislation Compliance
(DF-8000.0200)
Assistive Technology Equipment (LH-0600)
Barrier Free Home Rental Listings (BH-3900.3050-100)
Home Barrier Removal Grants (BH-3000.3520)
Home Barrier Removal Loans (BH-3000.3540)
Home/Public Building Accessibility Volunteer Opportunities
(PX-1700.3400)
School Accessibility (HL-7980.8000)
Special Circumstances (NL-1000.8000)
Workplace Evaluation/Modification (ND-9500)
Used for:
Disability Related Home Modifications
HASI
Home Accessibility Evaluations
Home Accessibility Modifications/Adaptations
Home Adaptation for Seniors Independence
Home Modification
Home Modifications
Housing Modification
Housing Modifications
External terms:
Home Barrier Removal (NPC )
Evaluation/Testing/Diagnosis/Assessment
Long Term Care
Comments:
For organizations that provide financial assistance for this
service, use "Home Barrier Removal Grants".
are available to consult with architects and contractors during the planning and
construction phases of a home modification project.
See also:
Used for:
External terms:
Home Safety Evaluations (JR-8200.3000-250)
Home Barrier Evaluation
Long Term Care
BH-3000.3500-350 Kitchen Modification Services
Programs that provide assistance in the form of labor and supplies for people with
disabilities who need to restructure their kitchens to make cupboards, counters,
appliances and other kitchen structures accessible.
Used for:
External terms:
Kitchen Modifications
Long Term Care
BH-3000.3500-700 Ramp Construction Services
disabilities who need to modify multilevel homes or homes that have entrances
preceded by steps in order to make them accessible by installing sloping walkways
which transcend the levels.
See also:
Mobility Aids (LH-0600.5000)
Transfer Devices (LH-0600.5000-850)
Used for:
Ramps
Wheelchair Ramp Construction
Wheelchair Ramps
External terms:
Long Term Care
BH-3000.3500-100 Bathroom Modification Services
disabilities who need to restructure their bathrooms in order to make bath, shower
and toilet facilities accessible.
See also:
Used for:
Shower/Bath Seats (LH-5000.7900)
Bathroom Accessibility
Bathroom Hand Rails
Bathroom Handrails
Bathroom Modifications
Bathroom Safety/Accessibility
Grab Bars
External terms:
Long Term Care
BH-3000.3500-300 Home Modification Consultation
BH-3000.3500-750 Residential Lift Equipment
Programs that provide and/or install stairlifts, vertical platform lifts, inclined lifts,
residential elevators or other devices that help people with physical disabilities
overcome barriers created by stairways in homes.
See also:
Used for:
Mobility Aids (LH-0600.5000)
Inclined Lifts
Platform Lifts
Residential Elevators
Stair Glides
Stair Lifts
Stairglides
Stairlifts
Stairway Lifts
External terms:
Long Term Care
Programs that identify physical barriers or other problems in the home and
recommend suitable adaptations to improve accessibility. In some cases, staff
21
Home Repair Programs (NPC )
BH-3000.3500-900 Undesignated Home Barrier Removal
Services
Programs that provide assistance in the form of labor and supplies for people
with disabilities who need to modify their home environments to make them
accessible and which evaluate the situation on a case-by-case basis rather than
having pre-established policies regarding the type of modification they are able to
accommodate.
External terms:
Housing Rehabilitation (NTEE )
Long Term Care
BH-3000.3520 Home Barrier Removal Grants
Programs that provide cash assistance for qualified people with disabilities who
want to install ramps or elevators, widen doorways, install grab bars in showers and
bathrooms, lower kitchen and other cabinets or make other modifications in their
homes in order to make them more accessible.
See also:
Home Barrier Evaluation/Removal Services (BH-3000.3500)
Home Barrier Removal Loans (BH-3000.3540)
Used for:
Home Accessibility Grants
Ramp Construction Grants
External terms:
BH-3000.3540 Home Barrier Removal Loans
Programs that provide loans to qualified people with disabilities who want to install
ramps or elevators, widen doorways, install grab bars in showers and bathrooms,
lower kitchen and other cabinets or make other modifications in their homes in
order to make them more accessible.
See also:
Home Barrier Removal Grants (BH-3000.3520)
(PX-1700.3400)
Used for:
Home Accessibility Loans
Ramp Construction Loans
External terms:
BH-3000.3550-350 Home Rehabilitation Grants
Programs that provide cash assistance for people who need to make essential
repairs to their homes in order to eliminate health or safety hazards or improve
their security. Most grant programs cover major repairs, system upgrades and
replacements (e.g., plumbing, heating or electrical systems) but not minor repairs.
Age, income, disability or other eligibility requirements may apply.
See also:
External terms:
BH-3000.3550-360 Home Rehabilitation Loans
Programs that provide loans for income-eligible people who want to repair or modify
their homes or mobile homes to make them energy-efficient, attractive, safe and
free of health hazards; or which help eligible individuals find loans for this purpose.
Most loan programs cover major repairs, system upgrades and replacements
(e.g., plumbing, heating or electrical systems) but not minor repairs. Included are
conventional home rehabilitation loans, deferred loans (in which payments are
deferred until the home is sold) and forgivable loans (in which all or a part of the
loan is forgiven if the borrower resides in the home for a specified period of time).
The forgiven part of a forgivable loan amounts to a contingent grant. If the borrower
sells the home prior to the specified time period, all or part of the loan is due. A
common variation is to have portions of the loan forgiven gradually over a period of
years.
See also:
Used for:
Home Rehabilitation Programs (BH-3000.3550)
Conventional Home Improvement Loans
Conventional Home Rehabilitation Loans
Deferred Home Improvement Loans
Deferred Home Rehabilitation Loans
Forgivable Home Improvement Loans
Forgivable Home Rehabilitation Loans
Home Improvement Loans
Home Renovation Loans
Major Home Repair Loans
Mobile Home Improvement Loans
External terms:
Housing Support (NTEE )
Housing Support (NPC )
Biblio Reference:
BH-3000.3550 Home Rehabilitation Programs
Programs that provide assistance for people who need to make essential repairs to
their homes in order to eliminate health or safety hazards or improve their security.
Most home rehabilitation programs cover major repairs, system upgrades and
replacements (e.g., plumbing, heating or electrical systems) but not minor repairs.
See also:
Used for:
External terms:
Asbestos Removal (JP-6500.1500-050)
Disaster Specific Home Repair (TH-2900.6500-150)
Home Maintenance and Minor Repair Services
(PH-3300.2750)
Home Rehabilitation Loans (BH-3000.3550-360)
Home Repair Training (PL-7400.1750-300)
Lead Paint Abatement (JP-6500.1500-450)
Repair Services (BM-7000)
ERP Program
Home Renovation Programs
Housing Rehabilitation
"Neighborhood Home Improvement Loan Fund Handbook",
Prepared for the East Harriet Farmstead Neighborhood
Association by Ryan Pulkrabek, Graduate Research Assistant,
Neighborhood Planning for Community Revitalization Center
for Urban and Regional Affairs, University of Minnesota,
Minneapolis, MN, Neighborhood Planning for Community
Revitalization (NPCR) website, http://www.npcr.org/reports/
npcr1013/npcr1013.html NOTE: this document is no longer
available.
BH-3000.3550-370 Home Rehabilitation Resource Lists
Programs that maintain lists of organizations that provide home rehabilitation
services and make copies available to people upon request.
Used for:
External terms:
Home Renovation Resource Lists
BH-3000.3550-390 Home Rehabilitation Services
Programs that provide assistance in the form of labor and supplies for people who
need to make major repairs to their homes or upgrade/replace entire systems to
eliminate health and safety hazards (such as gas leaks, outdated or hazardous
electrical wiring and plumbing) or to improve their security e.g., by installing fences
22
or fixing/replacing broken doors or windows. Typical services include major roofing
repair and/or replacement; electrical and plumbing upgrades or repairs; septic
system improvements; heating and air conditioning system repairs; flooring, tile or
wall repairs; and interior and exterior painting that is part of the home rehabilitation
process. Most programs do not handle minor repairs. Age, income, disability, need
or other eligibility requirements may apply.
See also:
Used for:
External terms:
Handyworker Volunteer Opportunities (PX-1700.3000)
Home Renovation Services
BH-3000.4500 Landscaping Services
Programs that provide professional assistance for individuals who want to develop
and implement plans for their property which propose alterations in land contours;
selection and placement of decorative plants; development and placement of paths
and other walkways and driveways; construction or installation of walls, decking,
lighting, fencing and planters; and other aspects of landscaping.
See also:
Landscape Design Services (TE-4510.4600-450)
External terms:
Architectural & Landscape Design (NPC )
Botanical, Horticultural & Landscaping Services (NTEE )
Related concepts: Trees and Plants
BH-3000.4600 Low Cost Building Materials/Supplies
Programs that provide access to building materials at below market costs. In many
cases, the materials have been recovered from obsolete buildings by building
deconstruction programs and made available for reuse by communities as an
alternative to purchasing new materials.
See also:
Used for:
External terms:
Building Deconstruction Programs (TE-1000.0900)
Building Materials/Supplies Donation Programs (TI-1800.1000)
Construction Waste Recycling (TE-8920.6600-160)
House Painting (PH-3300.2750-300)
Architectural Salvage
Building Materials
Building Supplies
Cabinets
Doors
Home Fixtures and Fittings
Lighting Fixtures
Low Cost Building Supplies
Windows
BH-3000.7000 Residential Sound Insulation Programs
Programs that provide sound insulation treatment including new acoustical
windows, primary and secondary doors, attic and/or wall insulation and installation
and/or replacement of central air conditioning, heating and ventilation systems
to reduce noise levels in noise impacted homes located in designated areas
surrounding international airports. Also included are programs that make
modifications to homes to reduce noise levels from other sources.
See also:
Used for:
External terms:
Noise Abatement (JD-6500.6000)
Noise Attenuation Barriers (TE-7900.6200)
Temporary Noise Permits (DF-7000.8345)
RSI Programs
Noise Pollution Control (UWASIS )
Pollution Abatement & Control (NTEE )
Pollution Abatement & Control (NPC )
BH-3300 Home Insurance
Programs that issue insurance policies to homeowners and renters to protect them
from loss of property due to theft, destruction or the inability to meet mortgage
obligations.
See also:
Insurance Companies (TB-0700.2050-330)
Used for:
Earthquake Insurance
Fire Insurance
Flood Insurance
Homeowners Insurance
Mortgage Insurance
Mortgage Loan Insurance
External terms:
Mortgage and Loan Insurance (UWASIS )
Related concepts: Insurance
BH-3500 Home Purchase/Construction Financing/
Refinancing
Programs that provide direct or guaranteed loans or grants for the construction,
purchase or refinancing of a home.
See also:
Disaster Loans (TH-2900.1750)
Government Sponsored Enterprises (TB-0700.2050-250)
Homebuyer/Home Purchase Counseling (BH-3700.3000)
Loan Counseling (DM-4000)
Mortgage Payment Assistance (BH-3800.5000)
Personal Loans (NT-6400)
Subsidized Home Purchase (BH-7000.8100)
Used for:
Home Mortgages
Home Purchase/Construction Loans
External terms:
Low to Moderate Income Housing Loans (UWASIS )
BH-3500.3200 Home Construction Loans
Programs that provide loans for people who want to build their own homes.
External terms:
Housing Expense Reduction Support (NTEE )
BH-3500.3400 Home Purchase/Mortgage Refinance Loans
Programs that provide loans for people who want to buy their own homes or
arrange refinancing of their mortgages.
See also:
Housing Down Payment Loans/Grants (BH-3500.3500)
Mortgage Fraud Reporting (FN-1700.1470-520)
Used for:
Home Buyer Loans
Home Purchase Loans
Homebuyer Loans
Housing Loans
Mortgage Lending
Mortgage Refinance Loans
External terms:
BH-3500.3400-160 Conventional Home Loans
Financial institutions that provide mortgages which are not guaranteed or insured
by any government agency including the Federal Housing Administration (FHA),
the Farmers Home Administration (FmHA), the Rural Housing Service (RHS) of
the U.S. Department of Agriculture or the Department of Veterans Affairs (VA).
Conventional loans can be fixed rate mortgages, adjustable rate mortgages,
balloon mortgages, or hybrid loans; and require good credit, stable work history,
acceptable cash balances and reasonable down payments (typically 20 to 25
percent). Most are 30-year fixed rate loans and meet the funding criteria of Fannie
23
Mae and Freddie Mac, corporations created by the federal government that set
the maximum loan amount and requirements for borrowers and buy and sell
conventional mortgages.
External terms:
Biblio Reference:
"Conventional Loan", Glossary, http://www.lendingtree.com/
smartborrower/glossary/c/conventional-loan/
"Conventional Loan Explained", http://
www.supermortgages.com/learn/mortgage-conventional-loan
BH-3500.3400-200 FHA Loans
Used for:
Foreclosure Prevention Loan Modification Programs
Foreclosure Prevention Mortgage Refinancing Programs
H4H Home Loans
H4H Home Mortgages
HOPE for Homeowners Mortgage Refinancing Loans
Hardest Hit Fund Programs
HomeSafe Georgia
External terms:
Named Programs
Biblio Reference:
A program under HUD's Federal Housing Administration that insures housing loans
made by private lending institutions to individuals and families who are earning a
fairly good income but who cannot secure a loan on the conventional loan market.
External terms:
Named Programs
BH-3500.3400-250 First Time Buyer Home Loans
Programs that provide low interest down payment/closing costs loans and/or home
purchase loans for people with low incomes who are purchasing a home or a
condominium for the first time. These loan programs generally require that the
property be used as a primary residence; allow lower down payments, assistance
with closing costs and alternative credit; and often require participation in home
buyer training classes.
Used for:
External terms:
First Time Home Buyer Loans
BH-3500.3400-300 Foreclosure Prevention Loan Modification/
Refinancing Programs
Programs available through the federal government, state housing agencies or
directly from financial institutions that offer fixed rate mortgages, bridge loans or
other types of mortgage services primarily for homeowners who cannot afford
their current loan, are at risk for default and foreclosure and have the capacity to
make the new payment in a timely manner or who owe more than their property is
currently worth. The loans help borrowers refinance their mortgage into a payment
they can afford, modify the terms and conditions of their current loan or reinstate
a delinquent loan; and may involve a reduction in principal if the lending institution
is willing to write down the loan or a reduction in the balance in a second lien in
some situations. Some loans may be forgiven after a designated number of years
or only become due and payable if the property is sold, refinanced or no longer
owner-occupied. Most of these programs are time limited and apply only to primary
residences. Applicant homeowners may be required to prove economic hardship
and demonstrate that they meet income and other guidelines.
See also:
Foreclosed Property Redevelopment Programs
(TB-3000.2000)
Foreclosure Filing Offices (FJ-1600.2000)
Foreclosure Records (DF-7000.2270)
HUD Approved Counseling Agencies (BH-3700.3200)
Mortgage Delinquency and Default Counseling
(DM-1800.2000)
Predatory Lending Assistance (DM-1800.6400)
Predatory Lending Awareness Programs (BH-3700.6500)
Tax Foreclosure Assistance (DM-1800.8500)
"Basic Consumer Facts about the HOPE for Homeowners
Program", Federal Housing Administration website,
U.S. Department of Housing and Urban Development,
http://portal.hud.gov/pls/portal/docs/PAGE/FHA_HOME/
CONSUMERS/H_FOR_H_CONSUMER_FACT_SHEET/H4H
%20CONSUMER%20FACT%20SHEET.DOC
"New Foreclosure-Prevention Programs Available
in 18 States and D.C.", Tara-Nicholle Nelson, http://
www.walletpop.com/2011/03/07/new-foreclosure-preventionprograms-available-in-18-states-and-d/
BH-3500.3400-450 Low Income Home Loans
Programs outside of HUD that provide direct or guaranteed housing loans for
low-income families who do not have sufficient resources to purchase a home for
themselves and who could not otherwise secure credit for this purpose.
External terms:
BH-3500.3400-800 Special Purpose Home Loans
Programs that provide direct or guaranteed housing loans for special target groups,
such as aboriginal persons/First Nations communities or people who are Jewish,
or which seek to attract people to certain communities, e.g., areas that have been
identified for redevelopment or high-crime residential communities that want to
attract resident police officers.
Used for:
External terms:
On Reserve Loan Insurance Program
BH-3500.3400-850 USDA Rural Home Purchase Loan
Programs
Programs offered by the U.S. Department of Agriculture's Rural Housing Service
that make home loans and loan guarantees available to rural families with an
income below 80% of the median income level in the communities where they live
who do not qualify for a conventional loan. Direct loans are made for the purchase
of a new home or for new home construction including site preparation. The loan
guarantee program guarantees loans made by private lenders. Under the terms of
this program, families may borrow up to 100% of the appraised value of a home
eliminating the need for a down payment, a barrier to home ownership frequently
faced by families with low incomes.
External terms:
Named Programs
Biblio Reference:
"Individual and Family Opportunities", Rural Development
Housing & Community Facilities Programs, USDA, http://
24
www.rurdev.usda.gov/rhs/sfh/indiv_sfh.htm#Direct%20Loan
%20Program%20(Section
BH-3500.3400-900 Veteran Home Loans
Programs that assist veterans who want to purchase or construct a home by
issuing GI loans which feature moderate interest rates, no down payment, a long
repayment period, and the right to pay all or a portion or the loan in advance
without penalty.
See also:
Veteran Benefits Assistance (FT-1000.9000)
Veteran Burial Benefits (NS-1000.9000)
Veteran Compensation and Pension Benefits (NS-1800.9000)
Veteran Education Benefits (HL-8000.1800-900)
Veteran Employment Programs (ND-6500.9200)
Veteran High School Diploma Programs (HH-0500.2500-900)
Veteran Homes (BH-8400.9000)
Veteran Life Insurance (NS-4500.9000)
Veteran Membership Organizations (TD-1400.9000)
Veteran Outpatient Clinics (LN-9000)
Veteran Support Groups (PN-8100.4500-850)
Veteran Survivors Insurance (NS-8200.9000)
Veteran Treatment Cards (DF-7000.9100)
Veteran/Military Health Insurance (NS-8000.9000)
Veterans Affairs Medical Centers (LL-3000.9000)
Veterans Courts (FC-8200.8100-920)
Used for:
Cal Vet Loans
Home Loans for Veterans
Veteran's Home Loans
External terms:
Military/Veteran Services
BH-3500.3500 Housing Down Payment Loans/Grants
Programs that provide cash grants or loans for people who want to purchase or
build a home and need all or a portion of the amount that is required to make a
down payment on the home or property. Included are conventional loans, deferred
loans (in which payments are deferred until the home is sold) and forgivable loans
(in which all or a part of the loan is forgiven if the borrower resides in the home for a
specified period of time).
Home Purchase/Mortgage Refinance Loans (BH-3500.3400)
Closing Costs Assistance
Closing Costs Loand/Grants
Down Payment Assistance
Downpayment Assistance
Housing Down Payment Grants
Housing Down Payment Loans
Housing Downpayment Assistance
Housing Downpayment Grants
Housing Downpayment Loans
External terms:
Housing Expense Assistance (NPC )
Voluntary Financial Assistance (UWASIS )
BH-3700 Housing Counseling
Programs that provide comprehensive assistance for people who want to rent or
purchase housing including information and guidance about buying and rental
costs; how to select affordable housing that meets individual needs; and how to
provide for insurance, maintenance and other requirements related to acquiring and
paying for housing.
External terms:
Housing Counseling (NPC )
Biblio Reference:
Kentucky, 1981.
BH-3700.2800 Home Building Information
Programs that provide technical assistance for people who want to build a home.
Services may include information and guidance about selecting a site, obtaining
financing, and designing and constructing the home.
Used for:
External terms:
BH-3700.3000 Homebuyer/Home Purchase Counseling
Programs that help people who want to purchase a home evaluate their readiness
for homeownership, shop for housing that meets their needs, resolve potential
credit problems, analyze specific home purchase offers, obtain a mortgage loan
with advantageous interest rates and an affordable monthly payment, and complete
the paperwork to close the loan and complete the sale. Also included are programs
that provide assistance for people who want to refinance a home.
See also:
See also:
Used for:
Used for:
External terms:
BH-3600 Homeowner Associations
Membership organizations composed of residents who live in condominium or
townhouse complexes, mobile home parks or other planned communities who
make decisions about association fees, regulations for the complex, expenditures
for maintenance or improvements and other issues; hear resident complaints; and
keep residents informed regarding the financial status and current projects of the
association.
See also:
Used for:
External terms:
Landlord Associations (FT-4500.4500)
Neighborhood Improvement Groups (TD-1600.6000)
Tenant Associations (FT-4500.8500)
Condo Associations
Condominium Associations
Homeowners & Tenants Associations (NTEE )
Housing Owners (NPC )
Home Building Assistance
Home Construction Counseling
(TB-3000.2000)
Foreclosure Prevention Loan Modification/Refinancing
Programs (BH-3500.3400-300)
Home Purchase Listings (BH-3900.3000)
Home Purchase/Construction Financing/Refinancing
(BH-3500)
(DM-1800.2000)
Home Buyer Education Classes
Home Buying Counseling
Home Buying Education
Home Financing Counseling
Home Ownership Counseling
Home Ownership Education
Homeowner/Home Purchase Counseling
Homeownership Counseling
Homeownership Education
Mortgage Counseling
Mortgage Refinance Counseling
BH-3700.3050 Home Seller Counseling
Programs that provide assistance for people who want sell their homes or other
property by offering information and advice about the pros and cons of using a
broker or selling the property themselves, choosing a listing agent, making the
home ready for sale (painting, cleaning, fix-ups, yard work), arranging for a home
inspection, if required, evaluating comparable properties and current market
conditions, establishing an asking price, listing and marketing the home, assessing
offers and completing the closing process.
External terms:
25
BH-3700.3200 HUD Approved Counseling Agencies
Agencies funded by the federal Office of Housing and Urban Development to
provide prepurchase and mortgage default counseling, home equity conversion
(reverse mortgage) counseling and information about the HUD rent assistance
program for current and prospective purchasers and tenants.
See also:
(TB-3000.2000)
Programs (BH-3500.3400-300)
Low Income/Subsidized Private Rental Housing
(BH-7000.4600-450)
(DM-1800.2000)
Reverse Mortgage Programs (LH-4000.7000)
Used for:
HUD Counseling Agencies
External terms:
Related concepts: Named Programs
BH-3700.6500 Predatory Lending Awareness Programs
Programs that provide information and guidance which protect consumers who are
considering homeownership, refinancing a mortgage loan or making major repairs
from unscrupulous lending institutions which attempt to pressure them into signing
loan agreements they cannot afford thus putting them at risk of losing their homes.
Predatory lending tactics include high pressure sales techniques; misleading or
fraudulent direct mail campaigns; failure to disclose unusually high interest rates,
hidden transaction costs, excessive fees and punitive penalty clauses such as
balloon payments; and loan agreements that are based on home equity rather than
a realistic ability to repay. Predatory lenders frequently target the most vulnerable
consumers including older adults, low-income individuals, minorities who are
struggling financially, and people residing in communities underserved by traditional
banking institutions.
See also:
(TB-3000.2000)
Programs (BH-3500.3400-300)
Used for:
Mortgage Awareness Programs
External terms:
BH-3700.8500 Tenant Readiness Education Programs
Programs that offer classes which help prospective renters acquire and keep
decent housing. Many programs are tailored for people who have been denied
housing because of poor or no credit, bad references, past evictions, criminal
history or other screening barriers. These classes help participants learn how to
take responsibility for past rental issues, improve their credit, manage their money,
understand the application and rental process, find affordable housing, develop a
positive relationship with their landlord and neighbors, and be responsible tenants.
Specifics may include information about credit reports and how they are used
in the tenant screening process; resources for evaluating an available rental
unit and their prospective landlord; the tenant screening process and their rights
under fair housing regulations; rental agreements and typical legal (and illegal)
provisions; maintenance responsibilities (who is responsible for maintenance
and repair of rental unit features); and moving out including notice, security
deposits and evictions. Some programs issue a certificate of completion that can
be presented to landlords upon application for tenancy. Also included are tenant
education programs for high school or college/university students or others who
lack experience as a tenant and want to begin their rental experience on a positive
note.
See also:
Eviction Prevention Assistance (FT-4500.1800)
Housing Discrimination Assistance (FT-1800.3000)
Landlord/Tenant Dispute Resolution (FT-4500.4600)
(FT-1000.6700)
Rent Payment Assistance (BH-3800.7000)
Rental Deposit Assistance (BH-3800.7250)
Rental Security Deposit Complaints (DD-1500.7750)
Subsidized Housing Fraud Reporting (FN-1700.8200)
Tenant Associations (FT-4500.8500)
Tenant Rights Information/Counseling (FT-4500.8550)
Used for:
Home Rental Readiness Classes
Ready to Rent Classes
Tenant Education Classes
External terms:
Biblio Reference:
"Get Your Clients Ready to Rent”, http://www.readytorent.org/
"Ready to Rent", Clackamas County Social Services,
http://www.co.clackamas.or.us/socialservices/rguide/
ccss0314aa.html
"Rent Smart", Housing for Families and Communities,
University of Wisconsin Extension, http://www.uwex.edu/ces/
house/housing/renting.cfm#rentsmart
BH-3800 Housing Expense Assistance
Programs that pay current housing bills or finance new living accommodations
for people who are otherwise unable to provide for their housing needs. Housing
expense assistance programs may have age, income, disability, need or other
eligibility requirements.
See also:
Housing Complaints (DD-1500.4650)
Landlord Registries (DF-7000.4570)
Real Estate Law (FT-7800)
Used for:
Financial Assistance for Housing
Housing Expense Reduction Assistance
Housing Payment Assistance
Housing Subsidies
Housing Subsidy Programs
External terms:
Homelessness
BH-3800.1500 Condominium Association Fee Payment
Assistance
Programs that pay the monthly or annual fees owed to the condominium
association to cover costs associated with the exterior of the condominium property
including the roof and common areas for people who are otherwise at risk for losing
their homes. Condominium association fee payment assistance programs may
have age, income, disability, need or other eligibility requirements.
Used for:
Condo Association Fee Payment Assistance
Condo Fee Payment Assistance
Condominium Fee Payment Assistance
External terms:
Homelessness
BH-3800.4900 Manufactured/Mobile Home Lot Fee Payment
Assistance
26
Programs that pay the monthly or annual fees owed to the operator of a
manufactured home or mobile home park to cover costs associated with the lease
or rental of the piece of land on which the manufactured home or mobile home
is situated. A lot fee may cover not only rental/lease of the land but also garbage
disposal, utilities or other services. Manufactured home lot fee payment assistance
programs may have age, income, disability, need or other eligibility requirements.
See also:
Manufactured/Mobile Home Park Building Permits
(TE-1000.1500-480)
Manufactured/Mobile Home Park Inspection
(TE-1000.1000-500)
Manufactured/Mobile Home Parks (BH-7000.4600-500)
Manufactured/Mobile Home Placement Permits
(TE-1000.1500-490)
Used for:
Manufactured Home Lot Fee Payment Assistance
Mobile Home Lot Fee Payment Assistance
Trailer Park Lot Fee Payment Assistance
External terms:
Homelessness
BH-3800.5000 Mortgage Payment Assistance
Programs that make mortgage payments for people who are at risk of losing their
homes without assistance. Mortgage payment assistance programs may have age,
income, disability, need or other eligibility requirements.
See also:
(TB-3000.2000)
Programs (BH-3500.3400-300)
(BH-3500)
(DM-1800.2000)
Used for:
Financial Assistance for Mortgage Payments
Help With Mortgage Payments
House Payment Assistance
Mortgage Assistance
Mortgage Payment Help
External terms:
Homelessness
BH-3800.5100 Motel Bill Payment Assistance
Programs that provide financial assistance for individuals and families residing in
a long term stay motel or hotel who are unable to pay their monthly bill and are at
risk of eviction. Motel bill payment assistance programs may have age, income,
disability, need or other eligibility requirements.
Used for:
Financial Assistance for Motel Bills
Help With Motel Bills
Hotel Bill Payment Assistance
Motel Bill Help
External terms:
Homelessness
Programs that provide financial assistance to enable people to pay all or a portion
of their property taxes with the objective of preventing them from becoming
homeless. Property tax payment assistance programs may have age, income,
See also:
Property Tax Information (DT-8700.6500)
Property Tax Relief Application Preparation Services
(DT-8800.6200)
External terms:
BH-3800.7000 Rent Payment Assistance
Programs that make rental payments for people who are at risk of eviction without
assistance. Rent payment assistance programs may have age, income, disability,
need or other eligibility requirements.
See also:
Disaster Specific Rent Assistance (TH-2900.6500-200)
Eviction Prevention Assistance (FT-4500.1800)
Home Rental Listings (BH-3900.3050)
Manufactured/Mobile Home Lot Fee Payment Assistance
(BH-3800.4900)
Subsidized Housing Administrative Organizations (BH-8300)
Tenant Readiness Education Programs (BH-3700.8500)
Used for:
Financial Assistance for Rent
Help With Rent
Rent Aid
Rent Assistance
Rent Banks
Rent Help
Rent Subsidies
Rent Subsidy Programs
Rental Aid
Rental Assistance
Rental Housing Subsidies
External terms:
Homelessness
BH-3800.7200 Rental Application Fee Payment Assistance
Programs that provide financial assistance to help people pay the processing
fee(s) that individuals in search of rental housing must submit with their application
form. The fee may cover criminal background checks, rental history checks,
reference checks, employment verification, income and asset verification, and/or
credit reports that some landlords require and use as a screening tool for potential
tenants.
See also:
Credit Reporting Agencies (DM-1500.1640)
Criminal Background Check Fee Payment Assistance
(DF-7020.1500)
Used for:
Landlord Credit Report Expense Assistance
Tenant Application Fee Payment Assistance
Tenant Credit Report Expense Assistance
Tenant Screening Fee Payment Assistance
External terms:
Homelessness
Biblio Reference:
“Tenant Services”, Excalibur Home Management, LLC website,
http://www.excalhomes.com/referral_rental.asp
BH-3800.7250 Rental Deposit Assistance
BH-3800.6500 Property Tax Payment Assistance
Programs that provide cash grants or loans for people who are in the process of
acquiring rental housing and who can handle the monthly rental payments, but who
27
do not have the assets to pay the first month's rent, in some cases, the last month's
rent, and any security deposits required to move in.
Programs that maintain lists of available purchasable housing, including forclosured
properties, that people in search of housing can review.
See also:
See also:
Homeless Financial Assistance Programs (NL-1000.3000)
Used for:
Damage Deposit Assistance
First Month Rental Assistance
First and Last Month's Assistance
Last Month Rental Assistance
Move In Costs Assistance
Security Deposit Assistance
External terms:
Homelessness
Used for:
External terms:
BH-3900.3050 Home Rental Listings
Programs that maintain lists of available rental housing for review by people who
are in search of housing.
See also:
BH-3800.8000 Supportive Housing Expense Assistance
Programs that pay all or a portion of the cost of a supportive living setting, including
the services provided as part of the living setting, for individuals who, because
of a disability or mental illness, are unable to live independently without care,
supervision and/or support to help them in their activities of daily living. Supportive
living settings may include facilities and community care residences. Covered
services generally include toileting, bathing, dressing, nursing services, vocational
assistance, recreational activities, medication management and administration,
meals, housekeeping and other similar forms of support.
Long Term Care Resident Subsidies (NL-5000.4000)
Supportive Housing (BH-8400)
Supportive Housing Placement/Referral (BH-8500)
Used for:
Adult Residential Care Home Expense Assistance
Assisted Living Facilities Expense Assistance
Assisted Living Facility Expense Assistance
Assistive Living Facilities Expense Assistance
Assistive Living Facility Expense Assistance
Financial Assistance for Assisted Living Services
Financial Assistance for Assistive Living Services
Financial Assistance for Supportive Housing Services
ICF Expense Assistance
ICF/DD Expense Assistance
ICF/MR Expense Assistance
Intermediate Care Facility Expense Assistance
RCF Expense Assistance
Residential Care Facility Expense Assistance
Supportive Living Expense Assistance
External terms:
Related concepts: Developmental Disabilities
Disabilities
Homelessness
Long Term Care
Older Adults
Market Rate Home Purchase (BH-7000.5100-500)
Real Estate Auctions (BH-6820)
Foreclosed Home Sales Listings
Foreclosed Property Sales Listings
Foreclosure Sale Listings
Home Buyer Information
General Assistance for Housing Search (UWASIS )
Housing Search Assistance (NTEE )
Used for:
External terms:
See also:
Listing Services for Landlords/Property Managers
(BH-3900.4400)
Post Disaster Housing Databanks/Referrals
(TH-2900.6500-650)
Apartment Listings
Rental Listings
BH-3900.3050-100 Barrier Free Home Rental Listings
Programs that maintain lists of available wheelchair-accessible rental homes or
apartments for review by people with disabilities in search of housing.
See also:
(PX-1700.3400)
Used for:
Accessible Home Rental Listings
Accessible Housing
Adapted Housing
Adaptive Housing
Disability Related Home Rental Listings
Disabled Home Rental Listings
Wheelchair Modified Home Rental Listings
External terms:
Barrier-Free Housing (NPC )
Long Term Care
BH-3900.3050-180 Elderly/Disabled Home Rental Listings
BH-3900 Housing Search and Information
Programs that assist people to find and select available purchasable or rental
housing, commercial lots and/or residential lots which meet their individual needs.
See also:
Used for:
External terms:
Housing Registries
BH-3900.3000 Home Purchase Listings
Programs that maintain lists of available rental housing for review by older adults
and/or people with disabilities. These listings may include HUD Supportive Housing
for the Elderly (Section 202), HUD Supportive Housing for People with Disabilities
(Section 811), HUD Congregate Housing (Section 236) or other housing options for
independent living specifically for these populations.
See also:
Used for:
External terms:
Senior Housing Information and Referral (BH-8500.8000)
Section 202 Rental Listings
28
Older Adults
BH-3900.3050-250 Government Subsidized Private Rental
Housing Listings
BH-3900.4400 Listing Services for Landlords/Property
Managers
Programs that maintain lists of privately owned apartment buildings that offer
housing units at below market rates because public funding was used to develop
the complex.
Programs that allow landlords and property managers who offer affordable market
rate rents, participate in affordable housing programs, and/or offer barrier-free
housing to clients searching for affordable and/or barrier-free housing to list their
vacancies at no cost or for a reduced fee.
See also:
See also:
Used for:
External terms:
(BH-7000.4600-450)
Project Based Section 8 Rental Listings
BH-3900.3050-440 Low Cost Home Rental Listings
Programs that maintain lists of available low-cost apartments and houses for lease
or rent for review by low-income people in search of housing.
See also:
(BH-7000.4600-450)
Used for:
Affordable Housing Listings
Low Cost Apartment Listings
External terms:
BH-3900.3050-500 Market Rate Rental Housing Listings
Programs that maintain lists of rental housing that are available on an unsubsidized
basis at market rates for review by people who are in search of housing.
See also:
Used for:
External terms:
Market Rate Rental Housing (BH-7000.5100-450)
Unsubsidized Rental Housing Listings
BH-3900.3050-750 Section 8/Rental Assistance Program
Rental Listings
Programs that maintain lists of available rental housing that is owned or managed
by individuals who have agreed to accept tenants who have Section 8 certificates
from the local housing authority or finance agency, or rental assistance certificates
from other federal, state or locally funded rental assistance programs.
See also:
Used for:
Section 8 Housing Choice Vouchers (BH-7000.4600-700)
Section Eight Rental Listings
External terms:
Rent Supplements (UWASIS )
BH-3900.3100 Housing Search Assistance
Programs that assign a staff member to assist people who are looking for housing
to survey the available residences and to choose and obtain the most suitable
option.
See also:
External terms:
Post Disaster Housing Databanks/Referrals
(TH-2900.6500-650)
Senior Housing Information and Referral (BH-8500.8000)
Used for:
External terms:
Rental Vacancy Listing Services
BH-3900.4500 Lot Lists
Programs that maintain lists of publicly-owned vacant residential and commercial
lots that are available for purchase. Included are both buildable and nonbuildable
lots.
Used for:
External terms:
Building Lot Lists
Commercial Building Lot Lists
Land Parcel Lists
Residential Building Lot Lists
BH-3900.7000 Relocation Assistance
Programs that provide assistance for people who have been displaced from their
current homes or rental housing by urban renewal, redevelopment, conversion
or demolition of condemned housing. Also included are programs that provide
relocation assistance for people whose homes have been damaged or destroyed
by a fire, flood, earthquake, hurricane, tornado or other disaster.
See also:
Used for:
External terms:
Disaster Mitigation Relocation Programs (TH-1800.1700)
Redevelopment Programs (TB-7000)
Housing Relocation
Relocation and Allocation Under Renewal (UWASIS )
BH-3900.7000-750 Relocation Information/Counseling
Programs that help people who have to relocate due to urban renewal,
redevelopment, conversion, or demolition of condemned housing and who are
eligible for relocation services evaluate their options.
Used for:
External terms:
Relocation Counseling
Relocation Information
BH-3900.7000-780 Relocation Services
Programs that provide cash payment or suitable alternative housing for individuals
who have to relocate due to urban renewal, redevelopment, conversion or
demolition of condemned housing.
External terms:
BH-3900.7500 Roommate/Housemate Matching Assistance
Programs that help people who need a shared housing arrangement identify others
with whom they can share. Included are share-a-home programs which match
homeowners and apartment dwellers who want to share their living facilities with
compatible individuals who need a place to rent, some of whom may be willing to
29
provide a service (such as cleaning, laundry, grocery shopping, meal preparation,
transportation or lawn care) in exchange for all or a portion of the rent. Many sharea-home programs are for older adults or people with disabilities and require that at
least one of each matched pair qualify on this basis.
See also:
Used for:
Shared Housing Facilities (BH-7000.4600-750)
Home Sharing
Homeshare Programs
Housemate Matching Assistance
Roommate Matching Assistance
Share A Home Programs
External terms:
Older Adults
BH-5000 Moving Assistance
Programs that provide assistance for people who are moving from one residence to
another or who are moving their homes from one location to another.
See also:
External terms:
Moving Assistance Volunteer Opportunities (PX-8500.5000)
BH-5000.3000 House Moving Assistance
Programs that provide or pay for the removal of a person's home from its current
location and its relocation to a different piece of property.
See also:
External terms:
Building Moving Permits (DF-7000.1270)
BH-5000.6500 Pack and Store Services
Programs that deliver portable storage vaults to people's homes, allowing them
to pack their possessions which are then picked up and taken into storage. When
required, the vaults are returned to the individual's homes for unpacking.
Used for:
External terms:
BH-5000.8000 Senior Move Managers
Programs that help older adults (and others) who are faced with the prospect of
moving from one environment to another (particularly those who are downsizing
from a family home and moving to a retirement community or smaller residence)
cope with the physical and emotional aspects of making the transition. Move
managers plan, coordinate and supervise all aspects of a move. They may help
people sort through and organize their belongings and decide what to take;
determine and coordinate the disposition of articles that will be left behind; develop
a timetable for the move; plan for the placement of furnishings and other items
in the new space; identify and contact professionals such as moving companies,
estate sales companies, storage facilities and realtors who may be required during
the relocation process; provide packing materials; pack the individuals belongings;
supervise the activities on moving day; and unpack and set up the new home
according to the person's wishes, hanging pictures, making beds, connecting
electrical appliances and, overall, making the new environment immediately livable.
See also:
External terms:
Gerontology Research (TR-8000.2450)
Older Adults
Biblio Reference:
Programs that pay for or provide facilities for the long or short-term warehousing of
furniture and other personal belongings.
Used for:
External terms:
Baggage Check Facilities (BM-6500.6500-100)
Post Disaster Storage Resources (TH-2600.6700)
Household Goods Storage Expense Assistance
Storage Facilities
“Senior Moves: Our Services”, Senior Moves website, http://
www.seniormoves.net/services.html
BH-6800 Real Estate Appraisals
Programs that inspect a person's commercial, industrial or residential property
focusing on its structure, condition and features; research the recent sales prices of
comparable properties; and provide a written estimate of the property's value. An
appraisal is required as a part of the process of obtaining a real estate loan.
See also:
BH-5000.5000 Movers
Programs that provide assistance in the form of transportation and workers for
people who need to move their furniture and personal possessions from one
residence to another.
Used for:
External terms:
Moving Companies
BH-5000.5100 Moving Expense Assistance
Programs that provide cash grants for people who cannot make a necessary move
without assistance. Moving expense assistance programs may have age, income,
See also:
Used for:
External terms:
Financial Assistance for Moving Services
Help With Moving Expenses
Moving Expense Help
Emergency Assistance (NTEE )
Temporary Financial Aid (NPC )
Gentle Transitions website, http://gentletransitions.com/
“Mission Statement”, National Association of Senior Move
Managers, http://www.nasmm.com/
BH-5000.3100 Household Goods Storage
See also:
Pack N Store Services
External terms:
Building Inspection (TE-1000.1000)
Real Estate Acquisition Assistance (TP-2000.7000)
BH-6820 Real Estate Auctions
Programs that conduct sales which provide opportunities for participants to bid
on single and multi-family homes, condominiums, mobile homes, farms, ranches,
commercial buildings, investment properties, land and other properties placed
at auction. Included are pre-foreclosure and foreclosure listings, REO properties
owned by the bank, residential properties acquired by HUD or other government
entities through defaults on government-insured loans or failed savings and loan
institutions, and properties for sale by the owner. In the case of some governmentowned residential property, individuals and families who purchase the property
must meet income and resource guidelines, and certify that they intend to occupy
the property as their principal residence for a specified period of time following the
date of closing. Included are organizations that administer the programs and/or
provide information about the certification process or auctions.
See also:
Used for:
Auctions (PL-7700.2000-050)
Affordable Housing Auctions
Foreclosed Property Auctions
HUD Home Auctions
Low Cost Housing Auctions
30
RTC Auctions
RTC Certification
External terms:
Affordable Housing (NPC )
BH-6900 Resident Services Coordination Programs
Housing authorities, housing developers or nonprofit organizations operating rental
housing communities that offer the assistance of resident services coordinators
to the families, older adults or people with disabilities who live there. Resident
services coordinators assess the needs of tenants within the project; determine
their eligibility for community services; identify affordable resources; link them with
appropriate providers; educate residents regarding service availability, application
procedures and client rights; and provide advocacy as needed. These programs
may also establish volunteer support relationships with service organizations in the
community; help residents build informal support networks with other residents,
family and friends; provide training for residents in the obligations of tenancy; and
educate residents regarding issues that will assist them to live as independently as
possible.
See also:
Used for:
External terms:
Biblio Reference:
Case/Care Management (PH-1000)
Family Permanent Supportive Housing (BH-8400.2000)
Intensive Tenant Support Programs
RSC Programs
Resident Counselor Programs
Resident Services Coordinators
“HUD Handbook”, Chapter 8, 4381.5 REV-2, Management
Agents, Documents, and Fees.
BH-7000 Residential Housing Options
Temporary or long-term residential options for individuals and families who are
looking for housing. Included are market rate and subsidized rental and purchase
options; facilities for people who do not want to establish independent households
or cannot afford to do so; and housing for older adults and people with disabilities
who are capable of maintaining independent living in a communal environment
without any form of supervision, care or support. Structures may include single
family dwellings, apartment buildings, duplexes, triplexes, congregate living
facilities, mobile home parks, single room occupancy (SRO) housing and other
shared housing facilities.
See also:
Aging/Long Term Care Facility Associations (TN-0300)
Used for:
Residential Living Options
External terms:
BH-7000.4600 Low Income/Subsidized Rental Housing
Housing programs that make rental housing more readily available to homeless
people and/or low-income individuals and families (those below 50% of the area's
median income). Some complexes or housing units may be reserved for lowincome older adults, people with disabilities and/or other special populations.
See also:
Used for:
Affordable Housing Development Incentives (TB-3000.0400)
Below Market Rental Housing
Low Cost Rental Housing
Low Income Rental Housing
RGI
Rent Geared To Income
Subsidized Housing
External terms:
Low-Cost Non-Permanent Residence (UWASIS )
Low-Income & Subsidized Housing (NTEE )
BH-7000.4600-150 Congregate Living Facilities
Retirement hotels, inns, boarding homes and other similar residential facilities
where low-income older adults and/or people with disabilities can live independently
on their own, usually in one building, share common areas, social activities and
amenities and have most meals in a communal dining area. Most of the residences
feature a mix of studio, one and two-bedroom apartment style accommodations,
rented on a monthly basis, with interior corridors, elevators, small kitchenettes
and emergency intercoms or pull cord systems as a safety feature. There may
also be special wheelchair access rooms or other amenities designed to make it
easier for elderly residents to reside comfortably and safely in their apartments.
Housekeeping, social activities, and transportation services may be included and
laundry services may be available for an additional fee. Residents pay no entry
fees, make no long term financial commitments (other than the usual cleaning and
security deposits) and may leave whenever they choose.
Used for:
Congregate Care Facilities
Senior Congregate Living Facilities
External terms:
Independent Housing for People with Disabilities (NTEE )
Senior Citizens' Housing & Retirement Communities (NTEE )
Senior Residential Facilities Programs (NPC )
Biblio Reference:
"Congregate Living Retirement Residences in California",
California Registry website, http://www.calregistry.com/
housing/ret_res.htm
BH-7000.4600-160 Cooperative Rental Housing
A rental housing option in which residents are responsible for making decisions
about how the apartment buildings, townhouses or other types of housing the
co-op comprises are maintained and how the business of the co-op is managed.
Housing co-ops are legal associations, generally nonprofits, formed for the purpose
of providing homes to its members on a continuing basis. Members elect a Board
of Directors that makes day-to-day decisions and develops a budget which is
confirmed by vote at an annual general meeting. If there are housing charge
increases, they reflect true costs, not profit margins. The co-op cannot be sold
or flipped for profit so members can choose to remain in the co-op for as long as
they choose; and members are asked to leave only if they break the co-op's bylaws. Most co-ops have “market units” (the member pays the full market price)
and subsidized units (the member pays a portion of the full market price and the
balance is paid by a government subsidy program).
See also:
Cohousing Communities (BH-7000.8100-150)
Limited Equity Housing Cooperatives (BH-7000.8100-300)
Used for:
Co-Op Housing Rentals
Cooperative Housing Rentals
Rental Cooperative Housing
Rental Housing Co-Ops
Rental Housing Cooperatives
External terms:
Biblio Reference:
“Co-op Housing: An Affordable Alternative, A Good Place to
Call Home”, Cooperative Housing Federation of Toronto, http://
www.coophousing.com/about/about_housing.asp
“What is a Housing Co-op?”, Co-operative Housing Federation
of Canada website, http://www.chfcanada.coop/eng/
pages2007/about_1.asp
BH-7000.4600-450 Low Income/Subsidized Private Rental
Housing
Privately owned rental housing that is made available to low-income individuals and
families at reduced rates based on a contract between HUD or the state housing
authority and the property owner. Subsidies are paid directly to the owner of the
property who then rents units to income-eligible individuals and families. Also
included are low-cost or below market rate housing that is operated or sponsored
by religious or charitable organizations for the benefit of low-income individuals and
families; and rental housing targeted to lower income households that has been
purchased, rehabilitated or constructed by developers who are receiving a federal
income tax credit under the Low Income Housing Tax Credit (LIHTC) program
31
or are participants in other similar affordable housing incentive programs. Some
privately owned rental units that were developed or improved with public funds are
also required to rent a designated number of units at reduced prices to people who
meet low-income eligibility requirements until the federal or state loans are paid.
Some complexes or housing units may be reserved for low-income older adults,
people with disabilities and/or other special populations. Included are income-based
rental housing where tenants pay rent that is geared to their income; as well as
fixed below market rate rental housing where rent is lower than what people would
normally pay renting the unit but is based on a specified percentage of the median
income for the area rather than on a percentage of an individual's actual income,
and tenants may have to be within a specified income range to live there. Rental
amounts and the level of "affordability" may vary considerably among programs.
See also:
Government Subsidized Private Rental Housing Listings
(BH-3900.3050-250)
Low Cost Home Rental Listings (BH-3900.3050-440)
Used for:
Below Market Private Rental Housing
Federal Leased Housing
Government Subsidized Private Rental Housing
HUD Housing
HUD Subsidized Private Rental Housing
LIHTC Program Rental Housing
Leased Housing
Low Cost Private Rental Housing
Low Income Housing Tax Credit Rental Housing
Project Based Section 8 Rental Housing
Section 202 Rental Housing
External terms:
Biblio Reference:
Public Housing Projects
Public Housing (UWASIS )
External terms:
Biblio Reference:
"HUD's Public Housing Program", Homes & Communities,
U.S. Department of Housing and Urban Development, http://
www.hud.gov/renting/phprog.cfm
BH-7000.4600-650 Rooming/Boarding Houses
A low-cost housing option, usually but not necessarily short-term, that offers
individual or shared rooms for men or women and may include communal meals.
Residents rent bedrooms (rather than self-contained units) and have the use of
common facilities such as bathrooms, lounges, kitchens, dining areas and laundry
facilities. Boarding houses generally provide at least one meal for tenants whereas
rooming houses do not. Also included are hotels and motels that have very low
weekly or monthly rates that are geared to meet the needs of homeless individuals
who are not able to find emergency or transitional housing and have some money.
Used for:
Boarding Houses
Dormitories
Group Residences
Room and Board Facilities
Rooming Houses
External terms:
Biblio Reference:
"Learn About Housing", Housingcleveland.org website, http://
www.housingcleveland.org/Types.html
“Rooming Houses: What is a Rooming House?”, City
of Port Phillip website, http://www.portphillip.vic.gov.au/
rooming_houses.html
BH-7000.4600-700 Section 8 Housing Choice Vouchers
BH-7000.4600-500 Manufactured/Mobile Home Parks
Planned communities that provide space on a rental or purchase basis and access
to utilities for individuals who own a manufactured or mobile home unit and require
a space or lot on which to situate it. Some manufactured/mobile home parks have
homeowners associations which maintain common areas which may include
recreational facilities. Some parks also rent mobile homes.
See also:
Manufactured/Mobile Home Lot Fee Payment Assistance
(BH-3800.4900)
Manufactured/Mobile Home Park Building Permits
(TE-1000.1500-480)
Manufactured/Mobile Home Park Inspection
(TE-1000.1000-500)
Manufactured/Mobile Home Placement Permits
(TE-1000.1500-490)
Used for:
Caravan Parks
Factory Build Home Communities
Manufactured Home Communities
Manufactured Home Parks
Mobile Home Communities
Mobile Home Parks
Trailer Parks
External terms:
BH-7000.4600-600 Public Housing
Housing developments or scattered single family dwellings that are owned and
managed by local housing authorities and rented to income and program eligible
individuals and families, including older adults and people with disabilities. The
units are governed by federal regulations which determine the application process,
eligibility requirements, and tenant payment and lease obligations. Eligible
households pay approximately 30% of their adjusted gross income for rent.
Used for:
Housing Projects
Public Housing Communities
A federally-supported, tenant-based housing program administered by local
housing authorities that provides assistance in the form of vouchers that enable
income-eligible families to find and lease approved privately owned housing where
the landlord has agreed to enter into a contract with the housing authority and/or
finance agency. Tenant-based assistance provides rental subsidies that move with
a household into any qualifying housing within a certain area. The housing can
be (and often is) private housing that may not have been built with the intention of
accepting solely low-income tenants, but if the quality and cost of the unit fall within
a specified range, it may qualify. Eligible households pay approximately 30% to
40% of their adjusted gross income for rent and the housing authority subsidizes
the balance.
See also:
Section 8/Rental Assistance Program Rental Listings
(BH-3900.3050-750)
Vendor Certification (DF-4500.9000)
Used for:
Section 8 Housing
Section 8 Rental Vouchers
Section Eight Housing Choice Vouchers
External terms:
Biblio Reference:
"Directory of Affordable Rental Housing (DoARH): Program
information', Vermont Housing Data website, http://
www.housingdata.org/doarh/definitions.php
"Housing Choice Vouchers Fact Sheet", Homes &
Communities, U.S. Department of Housing and Urban
Development, http://www.hud.gov/offices/pih/programs/hcv/
about/fact_sheet.cfm
BH-7000.4600-750 Shared Housing Facilities
Apartments or other living spaces that are designed to be shared by two or more
unrelated individuals each of whom pays a portion of the cost. Residents generally
have their own private space such as a bedroom and share common areas.
32
See also:
External terms:
Roommate/Housemate Matching Assistance (BH-3900.7500)
See also:
Market Rate Rental Housing Listings (BH-3900.3050-500)
Used for:
Unsubsidized Rental Housing
External terms:
BH-7000.4600-800 Single Room Occupancy Housing
Single room occupancy housing, which may include shared bath or kitchen
facilities, that is owned and maintained by nonprofit and/or public organizations and
is made available to eligible individuals at low rates. Also included are hotels that
have been converted for use as single room occupancy housing.
Used for:
SRO Hotels
SRO Housing
External terms:
BH-7000.5100 Market Rate Housing
Housing units that can be rented or purchased on an unsubsidized basis at market
rates.
External terms:
BH-7000.5100-330 Independent Living Communities/
Complexes for Older Adults
Residential facilities, apartments and/or planned communities exclusively for older
adults that are available at market rates and designed to enable retired individuals
or couples and other elderly people to have a form of independent living in a secure
environment while sharing common interests and having access to supportive
services and a range of activities designed to promote social contact among
residents. Occupancy by families with children is generally prohibited. Housing
varies widely from simple apartments to high rise condominiums to single family
detached housing to housing in a congregate setting; and may be available on a
purchase or rental basis. Support usually consists of "convenience services" which
may include an on-site activities program, transportation, housekeeping and meals
in a communal dining room. Residents who require additional support need to make
their own arrangements for personal care or home health care. The minimum age
is usually 55 for at least one of the residents, but sometimes is 62 and applies to all
residents. These facilities generally require no licensing.
Used for:
Active Adult Communities
Independent Living Retirement Communities
Life Lease Apartments
Market Rate Age Restricted Communities
Market Rate Age Restricted Complexes
Market Rate Apartments for the Elderly
Market Rate Congregate Living Facilities
Market Rate Senior Apartments
Market Rate Seniors Only Apartments
Residential Living for Seniors
Retirement Communities
External terms:
Biblio Reference:
“Senior Apartment Complexes”, California Registry website,
http://www.calregistry.com/housing/srapts.htm
BH-7000.5100-450 Market Rate Rental Housing
Apartments, duplexes, triplexes and other dwellings that are available on an
unsubsidized basis at market rates to the general public for lease or rent. There
are no age, disability-related or other restrictions regarding the people who may
become tenants.
BH-7000.5100-500 Market Rate Home Purchase
Housing that can be purchased on an unsubsidized basis at market rates.
See also:
External terms:
BH-7000.8100 Subsidized Home Purchase
Programs that make housing more readily available to middle or low-income
individuals and families by offering lower priced or cooperative housing and/or
affordable payment plans, or by arranging for interest or mortgage subsidies for
people who qualify on the basis of income.
See also:
(BH-3500)
Used for:
Affordable Housing Disposition Programs
Mortgage Subsidies
External terms:
Interest Subsidy for Housing (UWASIS )
BH-7000.8100-150 Cohousing Communities
A homeownership option in which residents participate in the design and operation
of a community that features fully-equipped individual family houses and common
grounds and facilities that all share. Common facilities are designed for daily use,
are an integral part of the community, and are always supplemental to the private
residences. The common house serves as the social center for the community and
typically includes a common kitchen, dining area, sitting area, children's playroom
and laundry, and also may contain a workshop, library, exercise room, crafts
room and/or one or two guest rooms. Residents manage their own cohousing
communities, and also perform much of the work required to maintain the property.
They participate in the preparation of common meals, and meet regularly to solve
problems and develop policies for the community.
See also:
Cooperative Rental Housing (BH-7000.4600-160)
Limited Equity Housing Cooperatives (BH-7000.8100-300)
Used for:
Co-Housing Communities
External terms:
Biblio Reference:
“What is Cohousing?”, the Cohousing Association of the United
States website, http://www.cohousing.org/what_is_cohousing
BH-7000.8100-300 Limited Equity Housing Cooperatives
Apartment or condominium complexes or other housing facilities that are owned
and administered collectively by the people who live there. A nonprofit corporation
is set up to own and manage a building and the land on which it is located.
Cooperative members do not own a particular part of the building and/or land,
but own a share of stock in the project and the right to occupy a unit there. New
residents are screened and selected by current residents and all pay equal
shares of the cost of housing. Some housing cooperatives set aside a certain
number of units for low-income people. Lower turnover rates, lower real estate
tax assessments (in some local areas), controlled maintenance costs, and
resident participation and control are some of the benefits of choosing cooperative
homeownership. There are also personal income tax advantages.
See also:
Cohousing Communities (BH-7000.8100-150)
33
Cooperative Rental Housing (BH-7000.4600-160)
Co-Op Housing for Purchase
Cooperative Homeownership
Cooperative Housing for Purchase
Equity Cooperatives
LECs
LEHCs
External terms:
Used for:
Biblio Reference:
“Buying Into a Housing Co-op”, National Association of
Housing Cooperatives website, http://www.coophousing.org/
buying_in.shtml
“Limited-Equity Housing Cooperatives in California: Proposals
for Legislative Reform”, by Allan D. Heskin and Dewey
Bandy, CPS Brief, A Publication of the California Public
Policy Seminar, Vol. 1, No. 1, November, 1989, http://
www.housingforall.org/lteqhousing.pdf
BH-8300 Subsidized Housing Administrative Organizations
Organizations that make rental housing more readily available to low-income
individuals and families by administering federal and local housing programs.
See also:
Disaster Specific Rent Assistance (TH-2900.6500-200)
Immigrant Benefits Assistance (FT-1000.3300)
Listing Services for Landlords/Property Managers
(BH-3900.4400)
Market Rate Rental Housing (BH-7000.5100-450)
External terms:
BH-8300.3000 Housing Authorities
BH-7000.8100-400 Low Cost For Sale Homes/Housing Units
Programs that offer homes or housing units including condominiums and
apartments at lower than current real estate prices for individuals and families who
wish to purchase housing and qualify on the basis of income. Also included are
properties that are available under lease-purchase arrangements.
Used for:
Affordable For Sale Housing Units
Apartment Units for Sale
Condominiums For Sale
Lease Purchase Housing
Low Cost for Sale Housing Units
External terms:
BH-7000.8100-800 Sweat Equity Programs
Programs that make low-cost housing available to people who have very low
incomes by organizing a group of volunteers to design and construct houses which
are then sold at cost and at no interest to individuals who qualify by making a small
down payment and investing a specified number of hours of "sweat equity" working
on the project.
See also:
Used for:
External terms:
Neighborhood Revitalization (TB-7000.6000)
Habitat for Humanity Programs
BH-7000.8100-900 Urban Homesteading
A federal program administered by HUD that allows low-income families to
purchase abandoned single-family dwellings owned or acquired by HUD through
defaults on government insured mortgages and which have the potential to be
repaired for habitation. Qualified families may purchase the dwellings for a very low
price (usually one dollar) but are required to make necessary repairs and live in the
homes for three years before receiving full title to the property. Also included are
similar programs administered by other public entities.
See also:
Used for:
Redevelopment Programs (TB-7000)
HUD Owned Homes for Sale
New Owner Repair and Own Programs
Repair and Own Programs
External terms:
City, county, or state housing offices that provide information about eligibility
for and vacancies in the subsidized housing properties that are under their
jurisdiction. Housing authorities accept Section 8 applications, provide Section 8
vouchers, make approved Section 8 rental payments and administer public housing
communities while in certain rural areas, the housing finance agency may play this
role.
See also:
Used for:
Public Housing Authority Police Departments (FL-6660)
Housing Finance Agencies
Local Housing Authorities
Public Housing Authorities
Public Housing Commissions
Social Housing Authorities
External terms:
BH-8300.3200 HUD Management Companies
Real estate organizations that contract with HUD to manage HUD rental property.
Responsibilities include screening of applicants; rental, maintenance and upkeep of
the apartment units; and enforcement of rental agreements.
External terms:
BH-8400 Supportive Housing
Programs that provide an alternative living arrangement for individuals who,
because of age, disability, substance abuse, mental illness, chronic homelessness
or other circumstances, are unable to live independently without care, supervision
and/or support to help them in the activities of daily living; or who need access to
case management, housing support, vocational, employment and other services to
transition to independent living.
See also:
Residential Housing Options (BH-7000)
Supportive Housing Expense Assistance (BH-3800.8000)
Supportive Housing Placement/Referral (BH-8500)
External terms:
Housing (NPC )
Related concepts: Community Care Facilities/Arrangements
Disabilities
Homelessness
Long Term Care
Older Adults
34
BH-8400.2000 Family Permanent Supportive Housing
Programs that provide permanent affordable housing and supportive services for
families whose current housing situation is unstable with the objective of preventing
family homelessness, preserving families at risk for separation and reunifying
families that have been separated. The program generally provides intensive
case management involving regular home visits, development of a family care
plan, and coordination of services identified by the plan which may include health
care, substance abuse treatment, counseling and other mental health services,
parenting skills training, family literacy services, tutoring, vocational training, money
management and other life skills training, recreational activities, child care and
transportation. Some programs focus specifically on families involved in the child
welfare system or other family subgroups.
See also:
Case/Care Management (PH-1000)
Resident Services Coordination Programs (BH-6900)
External terms:
Homelessness
Biblio Reference:
“The Family Permanent Supportive Housing Initiative: Family
History and Experiences in Supportive Housing”, by Clare
Nolan, Cathy ten Broeke, Michelle Magee, Martha R. Burt,
prepared by The Urban Institute and Harder+Company
Community Research, August 2005, http://www.urban.org/
UploadedPDF/411220_FPSHI.pdf
“The Supportive Housing for Families Program,
Connecticut”, National Alliance to End Homelessness, http://
www.endhomelessness.org/content/article/detail/1125
BH-8400.3000 Homeless Permanent Supportive Housing
Programs that provide affordable, community-based housing for individuals and
families who have experienced long-term or chronic homelessness and have been
diagnosed as having a physical or developmental disability, a severe mental illness,
substance abuse problems or HIV/AIDS; or are members of another designated
group within the homeless population. Structures may include apartments, singlefamily houses, duplexes, group homes or single-room occupancy housing.
Permanent supportive housing programs generally provide residents with the rights
of tenancy under state or local landlord/tenant laws and are linked to services
designed to meet residents' needs. Supportive services vary depending on the
resident population. Most programs offer some type of case management and
housing support, but may also offer more intensive mental health, substance
abuse, vocational, employment or other services which help promote independent
living. Supportive services may be offered on-site or off-site, or be provided by a
mobile service team.
See also:
Residences for Chronic Substance Abusers (RX-8470.7000)
Transitional Residential Substance Abuse Services (RX-8500)
Used for:
Housing First
External terms:
Developmental Disabilities
Disabilities
Homelessness
Biblio Reference:
“Permanent Supportive Housing: A Proven Solution to
Homelessness”, by Ann O’Hara, Opening Doors: A Housing
Publication for the Disability Community, January, 2003, Issue
20, http://www.c-c-d.org/od-Jan03.htm#The Solution
BH-8400.6000 Older Adult/Disability Related Supportive
Housing
Residential facilities for older adults and/or people with disabilities who are unable
to function in an independent living environment because they need assistance
with toileting, bathing, dressing, medication management and administration, meals
and housekeeping and other activities of daily living, but do not require nursing
care on a regular basis. Living options range from state institutions for individuals
with the most severe disabilities who require intensive services to settings that
enable individuals with disabilities to live with their own families or in their own
homes or apartments with supportive services from community-based supported
living providers. Alternatives in between include health care facilities for people
with a primary need for developmental services in combination with an intermittent
need for skilled nursing care; community care facilities (residential care homes or
group homes) for people who require varying levels of supervision and assistance
in the activities of daily living; assisted living facilities; continuing care retirement
communities; life care communities; foster family placements for adults who will
benefit from interaction in a family environment; and semi-independent living
facilities for individuals with disabilities who need minimal levels of support to live
and work in the community. Some of these facilities are licensed by the state.
See also:
Aging and Disability Resource Centers (LH-0350)
Aging/Long Term Care Facility Associations (TN-0300)
Long Term Care Options Counseling (LH-4600)
Used for:
Older Adult Supportive Housing
External terms:
Foster Family Care-Adults (UWASIS )
Foster Family Care-Children (UWASIS )
Group Homes-Adults (UWASIS )
Group Homes-Children (UWASIS )
Long Term Custodial Care for Mentally Retarded (UWASIS )
Residential Care & Adult Day Programs (NTEE )
Residential Care for Individuals with Disabilities (NPC )
Short-Term Residential Care for Mentally Retarded (UWASIS )
Supportive Housing for Older Adults (NTEE )
Disabilities
Long Term Care
Older Adults
BH-8400.6000-020 Adult Foster Homes
Agency-supervised private family homes that provide alternative family living
arrangement for older adults or adults with disabilities who need supervision
and personal care (but generally not nursing care) and who do not live with their
families. The arrangement provides an opportunity for the individual to become a
participating member of the family and the community in which the family resides,
and to share in the interaction and responsibilities of being a part of a family. Foster
care for older adults and/or people with disabilities may not be available in all
states; and some jurisdictions may permit the provision of rehabilitation services,
nursing care and other medical services. Some adult foster homes may specialize
in providing care for adults with developmental disabilities, Alzheimer's disease,
mental health issues or other specific conditions. Licensing requirements vary
considerably from area to area.
Used for:
Adult Family Homes
Adult Foster Care
Foster Family Homes for Adults With Disabilities
Foster Family Homes for Disabled Adults
Foster Homes for Older Adults
Older Adult Foster Family Homes
External terms:
Foster Care (NTEE )
Foster Care (NPC )
Foster Family Care-Adults (UWASIS )
Disabilities
Long Term Care
Older Adults
BH-8400.6000-040 Adult Residential Care Homes
35
Residential homes or facilities that offer personal care and individual attention
for older adults, people with disabilities and other populations whose limitations
prevent them from living alone. Adult residential care homes (which are also
known as board and care homes, residential board and care homes, personal
care homes or residential care facilities for the elderly) generally provide a room
(which may be shared), meals and supervision; and may specialize in populations
with specific needs such as people with Alzheimer's disease or those with
developmental disabilities. Services vary from facility to facility but may include
dietary and housekeeping services, monitoring of prescription medication, social
and recreational opportunities, incontinence care and assistance with toileting,
bathing, grooming, dressing, mobility and other activities of daily living. Some
homes provide secured surroundings for confused elderly adults who may wander
while others are unable to accept individuals who are incontinent or who have
severe problems with memory loss. There is considerable variation among these
homes in terms of size, resident mix, daily charges and services. Most but not all
adult residential care homes or facilities are licensed by the state in which they are
located.
See also:
Adult Residential Facility Licensing (DF-4500.2000-100)
Assisted Living Facilities (BH-8400.6000-060)
Used for:
Adult Care Homes
Board and Care Homes
Group Homes for Older Adults
Group Homes for Seniors
Personal Care Homes
RCFEs
Residential Care Facilities for the Elderly
Residential Care Homes
Retirement Homes
Senior Board and Care
Senior Residential Care Homes
External terms:
Long Term Care
Older Adults
BH-8400.6000-060 Assisted Living Facilities
Residential facilities specially constructed or converted to combine housing and
supportive services in a "homelike" environment with the goal of maximizing the
individual functioning and autonomy of residents. Assisted living facilities generally
have private apartment-style accommodations with walk in showers, wide doors
for wheelchair access, emergency pull cord systems and other special amenities;
and offer the individualized array of personal care services which will allow each
resident to function as independently as possible. Services vary from facility
to facility, but usually include three meals a day with special diets, as required;
housekeeping and linen services; personal laundry; social and recreational
activities; transportation to medical appointments, stores and community services;
money management assistance; assistance with toileting, bathing, grooming,
dressing, mobility and other activities of daily living; medication management
and administration; therapy and pharmacy services; and wellness and exercise
programs. Assisted living facilities may be licensed by the state or may not require
a license depending on the area in which they are located.
See also:
Used for:
External terms:
Adult Residential Care Homes (BH-8400.6000-040)
Assistive Living Facilities
Long Term Care
Older Adults
Biblio Reference:
"Assisted Living Facilities For Seniors in California", California
Registry website, http://www.calregistry.com/housing/alfs.htm
BH-8400.6000-150 Continuing Care Retirement Communities
Residential facilities, usually licensed by the state, which combine all three levels
of care (independent living, assisted living and nursing home care) in a single
setting. CCRCs offer older adults long-term contracts which guarantee a place
to live and access to specified personal and health care services. Residences
may be apartments, townhouses, duplexes, clusters or single family homes and
offer differing arrays of service, usually including a common dining room, exercise
and activity areas, outdoor recreation and swimming pools. New residents are
expected to move into the community when they are healthy and able to maintain
an independent lifestyle, and may be asked to pay a sizable entry fee plus monthly
maintenance fees, may have the option of a month to month rental arrangement
or may purchase and develop equity in the property. Depending on the contract,
specified health services may be covered by the entry fee, may be included in the
maintenance fees or may be paid for at the time of need. The monthly fee also
covers meals, housekeeping, linen and personal laundry, utilities and other basic
services.
Used for:
External terms:
CCRCs
Long Term Care
Older Adults
Biblio Reference:
"Continuing Care & Life Care Retirement Communities",
housing/ccrc.htm
BH-8400.6000-180 ECHO Housing
Temporary, movable self-contained housing that enables older adults and people
with disabilities who are unable to live completely independently to occupy a
second family living unit with a separate entrance on a single family lot, with
their own or another family or other caregiver. Installation of an ECHO unit
ranges from $16,790 for an elder room (efficiency) to $25,620 for a one-bedroom
cottage. The major benefit of the ECHO house is that it enables an older person
to live independently and privately in a home of their own, while simultaneously
allowing them to live near a caregiver who can maintain their own privacy. Older
homeowners who choose to rent out their home and move into ECHO housing are
provided with rental income. Their families also save money, as the ECHO housing
allows them to substitute family care for more expensive institutional care.
Used for:
Elder Cottage Housing Opportunities
Granny Flats
External terms:
Long Term Care
Older Adults
Biblio Reference:
“Elder Cottage Housing Opportunities (ECHO)”, Virginia
Department of Aging website, http://www.aging.state.va.us/
echo.htm
BH-8400.6000-280 Group Residences for Adults With
Disabilities
Agency-owned or operated facilities that provide an alternative living environment
for adults with developmental disabilities, sensory impairments, physical disabilities,
emotional disabilities, multiple disabilities or chronic illnesses such as AIDS who
are in need of personal services, supervision and/or assistance essential for selfprotection or sustaining the activities of daily living and consequently are unable
to live with their own families or in a more independent setting. Group residences
for adults with disabilities may be licensed by the state and may be distinguished
according to the level of service residents require. Service levels depend on
the self-care skills residents possess, their limitations in the areas of physical
coordination and mobility, and the presence and extent of behavior problems
including disruptive or self-injurious behavior.
See also:
Used for:
External terms:
Adult Residential Facility Licensing (DF-4500.2000-100)
Group Homes for Adults With Disabilities
Group Homes for Disabled Adults
Residential Care Homes for Disabled Adults
Residential Facilities for the Chronically Ill
Group Homes (NTEE )
36
Residential Mental Health Treatment (NTEE )
Disabilities
Long Term Care
BH-8400.6000-350 Intermediate Care Facilities for
Developmentally Disabled
Residential health care facilities that provide developmental services including
training and support in life skills such as mobility, socialization, employment
and recreation as well as skilled nursing services for children and adults with
developmental disabilities (or a developmental disability and one or more
secondary impairments) who require a level of medical care, support and
supervision not available in group homes or other community care settings or
through supported living arrangements, but who do not need full-time intensive
medical care or support. Included are Intermediate Care Facilities/DD for
people who have a primary need for developmental services and a recurring but
intermittent need for skilled nursing services; Intermediate Care Facilities/DDHabilitative for people who have a primary need for developmental services and
an ongoing, predictable but intermittent need for skilled nursing services; and
Intermediate Care Facilities/DD-Nursing for people who have a primary need for
developmental services and a continuous need for skilled nursing services to
monitor medication or medical conditions. These facilities are licensed by the state
which also certifies that federal guidelines have been met.
See also:
Intermediate Care Facilities (LL-6000.3300)
Intermediate Care Facility/DD Transition Financing Programs
(NL-5000.3300)
Used for:
ICF/MR
IFC-DD
IFC for DD
IFC/DD
IFC/DD-Habilitative
IFC/DD-Nursing
Intermediate Care Facilities for Mentally Retarded
External terms:
Community Care Facilities/Arrangements
Disabilities
Long Term Care
Biblio Reference:
"Intermediate Care Facilities and Program Types (ICF/DD,
ICF/DD-H, ICF/DD-N, ICF/DD-CN", California Department
of Developmental Services website, http://www.dds.ca.gov/
livingarrang/icf.cfm
BH-8400.6000-450 Life Care Communities
Residential facilities, usually licensed by the state, which provide a place to live
and lifelong health care including surgery, medication, physical therapy and roundthe-clock care for people who can afford to pay a sizable entry fee (which may be
as much as $200,000) and a monthly maintenance fee which covers rent, meals,
housekeeping, linens, utilities and other basic services. Healthy residents maintain
independent living in apartments, studios or cottages while residents whose health
problems require constant medical care are guaranteed a bed in the community's
long-term care nursing home. Monthly fees are generally regulated by the state and
facilities are required to maintain an emergency fund to cover residents who find
themselves unable to make the payments.
See also:
External terms:
Home Health Care (LT-2800)
Long Term Care
Older Adults
Biblio Reference:
"Continuing Care & Life Care Retirement Communities",
housing/ccrc.htm
BH-8400.6000-780 Secured Supportive Housing Units
Specialized units within supportive housing facilities that provide additional security
to assure the safety and well being of residents with Alzheimer's disease or other
conditions who may wander away from the facility or exhibit other problematic
behaviors.
See also:
Cognitive/Learning Aids (LH-0600.1500)
Dementia Evaluation (LF-4900.1650)
Dementia Management (LT-1750.1700)
Geriatric Assessment (LF-4900.2050)
Secured Mental Health Facilities (RM-3300.8000)
Secured Nursing Facilities (LL-6000.4500)
Temporary Shelters for Wandering Adults (BH-1800.1500-850)
Used for:
Secured Supported Living Units
External terms:
Disabilities
BH-8400.6000-800 Semi-Independent Living Residences for
Adults With Disabilities
Programs that provide housing in a group setting for adults with developmental
disabilities, sensory impairments, physical disabilities, emotional disabilities
or multiple disabilities in facilities like small homes, apartment buildings,
condominiums or agency-owned complexes which may be staffed to provide
functional skills training and on-site supportive services. Residents generally have
basic self-help skills or take responsibility for employing and supervising aides to
assist them in meeting their personal needs. Staff may be available on a 24-hour
basis or only occasionally depending on the specific needs of residents. Included
are short-term transitional programs for people who are preparing for supported or
totally independent living as well as long-term programs for people who may want
to be permanent residents.
See also:
Centers for Independent Living (LR-1550)
Independent Living Skills Instruction (LR-3200)
Used for:
Cooperative Independent Living Facilities
Semi-Independent Living Residences for Disabled Adults
Supervised Apartment Living
Supervised Living Facilities
Supported Housing for Adults With Disabilities
External terms:
Disabilities
Long Term Care
BH-8400.6000-820 State Institutions for Developmentally
Disabled Individuals
Public institutions operated by the state which provide intensive training and
supervision for individuals with developmental disabilities (or a developmental
disability and one or more secondary impairments) whose behavior in the
community has led to involvement with the criminal justice system or who have
serious medical problems, severe behavior challenges or other needs that currently
cannot be met by available community resources. Residents are committed through
the judicial system or referred by an appropriate agency, and receive a full range
of residential, educational, medical, mental health, behavior management and
other supportive services to help them develop the personal, social, vocational and
recreational skills they need to increase their independence and enable them to live
successfully in the community, whenever possible.
Used for:
External terms:
State Developmental Centers
37
Community Care Facilities/Arrangements
Disabilities
Long Term Care
BH-8400.6000-840 Supported Living Services for Adults With
Disabilities
Programs for adults with developmental disabilities, sensory impairments, physical
disabilities, emotional problems or multiple disabilities who do not require 24-hour
supervision that provide a highly individualized, coordinated system of services
and supports which facilitates their ability to live in their own homes or apartments,
to hire and supervise paid caregivers, to work in the community, to participate in
community activities and to interact with nondisabled neighbors. A supported living
agency may help the individual hire and supervise an attendant; develop a budget
and pay bills on time; learn to shop and cook or hire someone to prepare meals for
them; remember to take necessary medication; schedule medical appointments
and get to the doctor's office; advertise for and select a roommate; make their
living space barrier-free; learn about relationships, sexuality and parenting; select
recreational pursuits that are personally satisfying; and accomplish other similar
activities of daily living.
See also:
Attendant Registries (PH-2400.0500)
Attendant Services for People With Physical Disabilities
(PH-0500)
Centers for Independent Living (LR-1550)
Postsecondary Opportunities for People With Disabilities
(HH-8000.6400)
Service Animals (LR-7950)
Used for:
Independent Living Support
Supervised Community Living
External terms:
Disabilities
Long Term Care
BH-8400.9000 Veteran Homes
Programs that provide care on an ambulatory self-care basis for veterans who
are limited by age or illness and are not in need of acute hospitalization or skilled
nursing services in situations where care in a home setting is either not available or
unsuitable.
See also:
Veteran Home Loans (BH-3500.3400-900)
External terms:
Domiciliary Care for Veterans (UWASIS )
Residential Care (NPC )
Long Term Care
BH-8500 Supportive Housing Placement/Referral
Programs that link people who are in need of a community care facility or other
supportive housing placement with an appropriate provider.
See also:
Supportive Housing Expense Assistance (BH-3800.8000)
External terms:
Developmentally Disabled Centers (NTEE )
Older Adults
BH-8500.7000 Residential Placement Services for People
With Disabilities
Programs that maintain information about residential living options for people
with disabilities including group homes, foster care, intermediate care, or semiindependent living residences, and link people who are looking for alternative living
options with appropriate residential facilities.
See also:
Life Care Planning (FT-2700.4400)
Used for:
Disability Related Board and Care Placement Services
Disability Related Board and Care Referrals
Disability Related Housing Information and Referral
Disabled Housing Information and Referral
External terms:
Developmentally Disabled Centers (NTEE )
Disabilities
Long Term Care
BH-8500.8000 Senior Housing Information and Referral
Programs that maintain information about retirement residences, residential care
facilities and nursing homes, and link older adults who are looking for alternative
living options with appropriate independent or supervised living resources.
See also:
Elderly/Disabled Home Rental Listings (BH-3900.3050-180)
Housing Search Assistance (BH-3900.3100)
Used for:
Assisted Living Referrals
Assistive Living Referrals
Older Adult Housing Information and Referral
Senior Board and Care Placement
Senior Housing Placement Services
External terms:
Older Adults
BH-8600 Transitional Housing/Shelter
Programs that provide extended shelter and supportive services for homeless
individuals and/or families with the goal of helping them live independently and
transition into permanent housing. Some programs require that the individual/family
be transitioning from a short-term emergency shelter. The length of stay varies
considerably by program. It is generally longer than two weeks but typically 60
days or more and, in many cases, up to two years or more. The supportive services
may be provided directly by the organization managing the housing or may be
coordinated by them and provided by other public or private agencies. Transitional
housing/shelter is generally provided in apartment style facilities with a higher
degree of privacy than short-term homeless shelters; may be provided at no cost
to the resident; and may be configured for specialized groups within the homeless
population such as people with substance abuse problems, homeless mentally ill,
homeless domestic violence victims, veterans or homeless people with AIDS/HIV.
In some cases, a "transition in place" option allows families to continue living in the
same complex (if not the same unit) where their transitional housing unit is located
38
when they are ready to move to permanent housing. In other cases, the permanent
housing option is either public housing or private rental housing supported by a
tenant-based voucher subsidy. Included are post-domestic violence shelter housing
programs that make affordable rental housing (or other accommodations) available
to women, generally those who are coming directly out of a domestic violence
shelter or other crisis shelter, often in apartment complexes owned by the shelter.
See also:
(BH-1800.9000)
Transitional Residential Substance Abuse Services (RX-8500)
Used for:
Bridge Housing For Homeless People
Bridge Housing for Victims of Domestic Abuse
Bridge Housing for Victims of Domestic Violence
Post Domestic Violence Shelter Housing
Second Stage Housing
Transition in Place Transitional Housing Programs
Transitional Housing
Transitional Shelter
External terms:
(UWASIS )
Transitional Housing (NPC )
Homelessness
Biblio Reference:
"Coalition Definition: Transitional Housing", Community
Services Initiative website, http://www.csip.nebraska.edu/
housing.htm
"Housing Models", By: Gretchen Locke, MA, Abt Associates
Inc., Cambridge, MA, Jill Khadduri, PhD, Abt Associates
Inc., Bethesda, MD, Ann O’Hara, Technical Assistance
Collaborative, Boston, MA, http://aspe.hhs.gov/hsp/
homelessness/symposium07/locke/index.htm
BM Material Goods
Programs that pay for, provide and/or repair basic household, work-related and
personal necessities for people who need them. Also included are organizations
that provide office equipment and supplies for individuals and businesses, operate
lost and found services where people can retrieve lost possessions or make
commodities broadly available to the community at large.
See also:
Used for:
External terms:
Garage/Estate Sales (PL-7700.2000-280)
Goods Exchanges
Material Resources
Clothing/Personal/Household Needs (AIRS )
Emergency Assistance (NPC )
BM-0500 Automobiles
Programs that pay for or provide new and/or second hand automobiles for
individuals who qualify on the basis of income, age or disability. Also included are
organizations that sell new or used automobiles at very low prices, refer people to
automobile dealerships, provide money to help people whose cars have failed an
emissions test to purchase a replacement vehicle or otherwise help people acquire
an automobile.
See also:
Adapted Vehicles (LH-0600.0100-100)
(JD-6500.0500-020)
Auctions (PL-7700.2000-050)
Automobile Donation Programs (TI-1800.9000-050)
Automobile Insurance (DF-7000.0700)
Automobile Insurance Fraud Reporting (FN-1700.3350-050)
Automobile Insurance Payment Assistance (BT-8300.0850)
Automobile Loans (BT-8300.0870)
Automobile Payment Assistance (BT-8300.0900)
Automobile Repair Volunteer Opportunities (PX-1700.0500)
Automotive Repair (BM-7000.0500)
Basic Automobile Care Classes (PL-7400.1750-100)
Driver License Testing Sites (DF-7000.1840)
Driver Licenses (DF-7000.1850)
Motor Vehicle Registration (DF-7000.5500)
Motor Vehicle Titles (DF-7000.8350-500)
Transportation (BT)
Used for:
Cars
Motor Vehicles
External terms:
Related concepts: Transportation/Travel
BM-1400 Consumer Goods Information
Programs that provide a telephone information service, an Internet website,
specialty catalogs or other resources which help people obtain free or low-cost
household and personal items and other basic material necessities as well as
difficult-to-find items such as scissors for people who are left-handed.
See also:
Used for:
External terms:
Commodities Helplines
Commodities Information
Specialty Catalogs
Specialty Catalogues
BM-1700 Discount Programs
Programs that offer a special pricing structure for their own or a broader array
of goods and services which may be open to the general public, be available to
members only or be restricted based on an individual's age, disability or other
factors.
See also:
Used for:
External terms:
Discount Transit Passes (BT-8500.1000-180)
Discounted Utility Services (BV-8900.1700)
Prescription Drug Discount Cards (LH-6700.6250)
Senior Hospital Membership Programs (LH-6300.8000)
Senior Bank Accounts
Discounts or Fair Price Outlets for Consumer Goods
(UWASIS )
BM-1700.2500 General Buying Clubs
Membership organizations that enable participants to purchase a variety of
consumer goods at lower than retail prices.
See also:
External terms:
Food Cooperatives (BD-2400.2500)
(UWASIS )
Biblio Reference:
Kentucky, 1981.
BM-1700.5000 Merchandise/Services Discount Cards
Programs, often available through senior centers, that issue identification cards
which enable eligible older adults, people with disabilities or other designated
populations to purchase goods and services at discount prices from participating
merchants or other organizations. Also included are programs that issue coupons
that can be redeemed for goods and/or services at reduced costs.
See also:
Used for:
Gift Card Donation Programs (TI-1800.2500)
Taxi Fare (BT-8300.8500)
Discount Coupons
39
Golden State Discount Cards
National Park Passes
Silver Saver's Passports
External terms:
(UWASIS )
Older Adults
BM-1750 Emergency Generators
Programs that pay for or provide portable generators which allow access to power
when there are outages.
See also:
External terms:
Disaster Relief Services (TH-2600)
BM-3000 Household Goods
Programs that pay for or provide new, reconditioned or secondhand furnishings for
homes or apartments.
See also:
Used for:
External terms:
Disaster Related Commodity Replacement/Rental
(TH-2900.1790)
Household Goods Donation Programs (TI-1800.3000)
Thrift Shops (BM-8500)
Furnishings
Household Furnishings
Household Items
Secondhand Household Items
Household Goods Provision (NPC )
Household Goods and Furnishings Distribution Centers
(UWASIS )
BM-3000.0500 Appliances
Programs that pay for or provide new or reconditioned refrigerators, freezers,
stoves, irons and other essential equipment.
See also:
Used for:
External terms:
Appliance Donation Programs (TI-1800.3000-050)
Large Appliance Pickup/Recycling Programs
(TE-8920.6600-450)
Home Appliances
(UWASIS )
External terms:
BM-3000.0500-200 Fans
Programs that pay for or provide new or reconditioned fans that people can use
during hot weather.
See also:
External terms:
Programs that pay for or provide new or reconditioned freezers.
External terms:
Programs that pay for or provide new or reconditioned heating systems. Furnaces
are powered by wood, coal, oil, propane, natural gas or electricity and pump heated
air throughout a home or other building using a system of ducts. Some systems
heat water which circulates through radiators. Included are programs that provide
grants or loans for furnace replacement.
See also:
Used for:
External terms:
Programs that provide appliances for people who need them. Available items
depend on what has been donated and is on hand at any given time.
Programs that pay for or provide new or secondhand clothes dryers.
See also:
Laundry Facilities (BM-6500.6500-450)
(UWASIS )
BM-3000.0500-350 Heaters
Programs that pay for or provide new or reconditioned portable heaters that people
can use during cold weather.
See also:
Used for:
BM-3000.0500-150 Clothes Dryers
Furnace Maintenance/Repair (PH-3300.2750-220)
Heaters (BM-3000.0500-350)
Central Heating Systems
Furnace Replacement
Heating Systems
(UWASIS )
BM-3000.0500-250 General Appliance Provision
Programs that pay for or provide new or reconditioned air conditioners that people
can use during hot weather.
External terms:
(UWASIS )
BM-3000.0500-230 Furnaces
BM-3000.0500-030 Air Conditioners
Chillers/Air Handlers (TH-1700.1600-180)
Disaster Related Climate Control Equipment
(TH-1700.1600-300)
Fans (BM-3000.0500-200)
(UWASIS )
Air Conditioners (BM-3000.0500-030)
Chillers/Air Handlers (TH-1700.1600-180)
(TH-1700.1600-300)
(UWASIS )
BM-3000.0500-220 Freezers
External terms:
See also:
Laundry Products (BM-6500.6500-455)
Laundry Vouchers (BM-6500.6500-458)
(UWASIS )
External terms:
(TH-1700.1600-300)
Furnaces (BM-3000.0500-230)
Portable Heaters
Space Heaters
40
(UWASIS )
Used for:
External terms:
BM-3000.0500-700 Refrigerators
Programs that pay for or provide new or reconditioned refrigerators.
See also:
Used for:
External terms:
Fridges
(UWASIS )
BM-3000.1000 Bedding/Linen
Programs that pay for or provide new or secondhand sheets, blankets, pillowcases,
bedspreads, towels and other similar household essentials.
See also:
Used for:
BM-3000.0500-760 Small Kitchen Appliances
Programs that pay for or provide new or secondhand kettles, toasters, microwave
ovens, blenders, toaster ovens and other kitchen appliances.
See also:
Used for:
External terms:
Electronics/Small Appliance Donation Programs
(TI-1800.3000-180)
Blenders
Kettles
Microwave Ovens
Toaster Ovens
Toasters
(UWASIS )
External terms:
Programs that pay for or provide brooms, mops, dust pans, cleansing powder, dish
washing soap, paper towels, window cleaner, furniture polish, trash bags and other
cleaning equipment and/or supplies for people to use to clean their homes.
See also:
BM-3000.0500-800 Stoves
Programs that pay for or provide new or reconditioned gas or electric ranges.
External terms:
Stove Safety Devices (JR-8400.8200)
(UWASIS )
External terms:
BM-3000.0500-900 Vacuum Cleaners
Programs that pay for or provide new or secondhand appliances for cleaning
carpets, floors and upholstery.
Used for:
External terms:
Carpet Sweepers
Vaccuums
(UWASIS )
Programs that pay for or provide new or secondhand sofas, chairs, tables, beds,
dressers and other necessary home furnishings.
See also:
Used for:
Programs that pay for or provide new or secondhand washing machines.
External terms:
(UWASIS )
BM-3000.0500-970 Water Heaters
Programs that pay for or provide new or reconditioned water heaters. Water
heaters generally include a heating device and a tank for storing hot water, though
some water heaters are tankless.
Cleaning Product Donation Programs (TI-1800.3000-150)
Post Disaster Cleanup Tools/Supplies (TH-2900.6400-650)
Brooms
Cleansing Powder
Detergent Soap
Dish Soap
Dust Pans
Furniture Polish
Garbage Bags
Mops
Paper Towels
Trash Bags
Window Cleaner
(UWASIS )
BM-3000.2000 Furniture
BM-3000.0500-950 Washing Machines
See also:
Bedding/Linen Donation Programs (TI-1800.3000-100)
Baby Blankets
Blankets
Pillows
Sheets
Towels
(UWASIS )
BM-3000.1500 Cleaning Products
Used for:
See also:
Tankless Water Heaters
Water Tanks
(UWASIS )
External terms:
Furniture Repair (BM-7000.2000)
Furniture/Home Furnishings Donation Programs
(TI-1800.3000-200)
Office Furniture (BM-6000.6000)
Office Furniture Donation Programs (TI-1800.6500-600)
Bedroom Furniture
Chairs
Chesterfields
Coffee Tables
Couches
Dining Room Furniture
Dining Room Tables
Dressers
End Tables
Kitchen Furniture
Kitchen Tables
Living Room Furniture
Sofas
Tables
41
(UWASIS )
(UWASIS )
BM-3000.2000-050 Adapted Furniture
Programs that pay for or provide new or secondhand sofas, chairs, beds,
wardrobes, dressers, tables, trays or other furniture which has been especially
modified to meet the needs of people who have physical disabilities.
See also:
Used for:
External terms:
Adaptive Furniture
(UWASIS )
Biblio Reference:
ABLEDATA Thesaurus, Fifth Edition, Adaptive Equipment
Center, Newington Children's Hospital, Newington, CT, 1990.
BM-3000.2000-100 Baby Furniture
BM-3000.2000-250 General Furniture Provision
Programs that provide furniture for people who need it. Available items depend
on what has been donated and is on hand at any given time. The collection may
include but does not specialize in adapted furniture, baby furniture or other specific
items.
Used for:
External terms:
BM-3000.3000 Household Goods Vouchers
Programs that supply coupons that can be exchanged in designated thrift shops
or nonprofit organizations for furniture, appliances, bedding and other household
items.
Programs that pay for or provide new or secondhand cribs, bassinets, strollers and
other furniture that has been designed for infants/babies.
Used for:
See also:
External terms:
Baby Furniture Donation Programs (TI-1800.3000-080)
Child Passenger Safety Seats (JR-8400.1500)
Used for:
Baby Baskets
Baby Bassinets
Baby Buggies
Baby Carriages
Baby Carriers
Baby Changing Tables
Baby Cribs
Baby Strollers
Bassinets
Carrycots
Changing Tables
Child Carriers
Cribs
Diaper Changing Tables
Infant Bassinets
Infant Carriers
Infant Cribs
Infant Furniture
Infant Strollers
Perambulators
Prams
Strollers
External terms:
(UWASIS )
BM-3000.2000-130 Beds
Programs that pay for or provide new or secondhand beds.
See also:
External terms:
Mattresses (BM-3000.5000)
(UWASIS )
BM-3000.2000-140 Children’s Furniture
Programs that pay for or provide new or secondhand furniture that has been
designed for use by children.
External terms:
Furniture Banks
(UWASIS )
Appliance Vouchers
Furniture Vouchers
(UWASIS )
BM-3000.4000 Kitchenware
Programs that pay for or provide new or secondhand dishes, utensils, food storage
containers and other cookware.
See also:
Used for:
External terms:
Kitchenware Donation Programs (TI-1800.3000-350)
Pottery/Kitchenware Collector Clubs (PS-8200.1400-650)
Cooking Utensils
Cookware
Crockery
Dishes
Eating Utensils
Food Storage Containers
Knives and Forks
Pots and Pans
Tableware
(UWASIS )
BM-3000.5000 Mattresses
Programs that pay for or provide new or secondhand mattresses. Included are
mattress liquidators.
See also:
Used for:
External terms:
Beds (BM-3000.2000-130)
Mattress Donation Programs (TI-1800.3000-500)
Air Mattresses
Mattress Liquidators
(UWASIS )
BM-4500 Lost and Found
Programs that are designated as the official repository for lost personal property
and are responsible for returning items to people who can satisfactorily prove
ownership.
External terms:
42
BM-5010 Mending/Alterations Services
Biblio Reference:
Programs that pay for or provide sewing services for people with clothing that
needs mending or alterations. These programs may also work on household items
such as curtains or linens.
See also:
Used for:
External terms:
Sewing Clubs (PS-8200.6000-800)
Sewing Instruction (PL-7400.6000-800)
Sewing/Needlecraft Volunteer Opportunities (PX-0700.8000)
Alterations Services
Bedding/Linens Repair
Clothing Alterations
Clothing Repair
Drapery Repair
Hemming Services
Mending Services
Sewing Services
Tailoring Services
"Smartphone", Wikipedia, the Free Encyclopedia, http://
en.wikipedia.org/wiki/Smartphone
BM-5050.1800 Digital Cameras
Programs that pay for or provide cameras that take video or still photographs (or
both) digitally by recording images via an electronic image sensor. Many can record
sound and moving video as well as still photographs. Unlike film cameras, digital
cameras can display images on a screen immediately after they are recorded,
store thousands of images on a single small memory device, record video with
sound, and delete images to free storage space. Some can crop and perform other
elementary image editing.
See also:
BM-5050 Mobile Devices
Programs that pay for or provide portable computing, communications or
entertainment devices for use in a variety of environments. The devices typically
have a display screen with touch input or a miniature keyboard and include
personal digital assistants (PDAs), handheld game consoles, digital cameras,
portable media players, e-book readers, cell phones, pagers and personal
navigation devices (PDNs). Some devices offer a combination of functions, e.g.,
most PDAs have features which allow them to be used as mobile phones or
portable media players; and smartphones have advanced capabilities such as Wi-Fi
and e-book reader features and function more like miniature computers with phone
capabilities.
See also:
Used for:
External terms:
Biblio Reference:
Mobile Device Donation Programs (TI-1800.5200)
Wireless Technology Selection/Implementation
(TP-3350.9300)
Handheld Devices
Palmtop Devices
Wireless Handheld Devices
"Mobile Device”, Wikipedia, the Free Encyclopedia, http://
en.wikipedia.org/wiki/Mobile_device
"Smartphone", Wikipedia, the Free Encyclopedia, http://
en.wikipedia.org/wiki/Smartphone
BM-5050.1500 Cell Phones
Programs that pay for or provide cellular phones, i.e., electronic devices that are
used for mobile telecommunications (mobile telephone, text messaging or data
transmission) over a cellular network of specialized base stations known as cell
sites. Also included are programs that furnish smartphones, i.e., mobile phones
with advanced capabilities such as Wi-Fi and e-book reader features that function
more like miniature computers with phone capabilities. Some programs limit their
cell phone provision service to special targeted populations such as victims of
domestic abuse or others in vulnerable situations who are authorized to use the
phones in emergency situations only.
See also:
Cell Phone Donation Programs (TI-1800.5200-100)
Cell/Satellite Phone Selection (TP-3350.9300-150)
Community Voicemail (BM-6500.6500-170)
Emergency Telephones (TE-7900.1800)
Office Equipment and Supplies (BM-6000)
Post Disaster Telephone Services (TH-2600.6750)
Telephone Facilities (BM-6500.6500-830)
Used for:
Cellphones
Cellular Phones
Cellular Telephones
Digital Phones
Digital Telephones
Mobile Phones
Mobile Telephones
Smartphones
External terms:
"Mobile Device", Wikipedia, the Free Encyclopedia, http://
External terms:
Biblio Reference:
Adapted Photographic Equipment (LH-0600.7000-070)
Digital Camera Donation Programs (TI-1800.5200-180)
Photo Sharing Web Services (TJ-1800.3300-600.64)
Photography Clubs (PS-8200.0550-670)
Photography Exhibits (TA-9000.0300-680)
Photography Instruction (PL-7400.0500-670)
Photography Volunteer Opportunities (PX-1600.6500)
BM-5050.1900 E-Book Readers
Programs that pay for or provide portable electronic devices that are designed
primarily for the purpose of allowing sighted users to read digital books and
periodicals, and use e-ink technology to display content to readers. Included are
models that use voice synthesizer technology to voice the text aloud.
See also:
Book Downloads (TJ-4500.0750)
E-Book Reader Donation Programs (TI-1800.5200-190)
External terms:
Related concepts: Blindness/Visual Impairments
BM-5050.3000 Handheld Game Consoles
Programs that pay for or provide lightweight, portable entertainment devices with a
built-in screen, game controls and speakers which allow users to play video games
any time, any place.
See also:
Used for:
External terms:
Biblio Reference:
Handheld Game Console Donation Programs
(TI-1800.5200-300)
Handheld Touch Screen Gaming Devices
BM-5050.6000 Pagers
Programs that pay for or provide access to pocket-sized telecommunications
devices which beep, flash or vibrate when they receive a transmission and display
a text message or allow the user to retrieve a voicemail message. Included are
one-way pagers that only receive messages and two-way pagers that can also
send messages using a small keyboard. Pagers can be used in places where cell
phones typically cannot reach as well as in places where the operation of the radio
transmitters contained in mobile phones is problematic or prohibited, e.g., a hospital
where sensitive equipment may be disrupted.
See also:
Used for:
External terms:
Office Equipment Donation Programs (TI-1800.6500-550)
Office Equipment and Supplies (BM-6000)
Pager Donation Programs (TI-1800.5200-580)
Alphanumeric Pagers
Beepers
Numeric Pagers
Voice Tone Pagers
43
Biblio Reference:
BM-5050.6200 Personal Digital Assistants
Programs that pay for or provide portable electronic organizers which are used to
enter, store and display appointments, schedules, addresses, telephone numbers,
task lists, reminders and other personal information. PDAs generally have the
ability to connect to the Internet and synchronize data with a PC or laptop; and
most have features which allow them to be used as mobile phones or portable
media players. Enterprise digital assistants further extend the available functionality
for the business user by offering integrated data capture devices like barcode, radio
frequency identification (RFID) and smart card readers.
See also:
Used for:
External terms:
Biblio Reference:
Computer and Related Technology Classes (PL-7400.1500)
Mobile Computing Implementation (TP-3350.9300-500)
Personal Digital Assistant Donation Programs
(TI-1800.5200-600)
Enterprise Digital Assistants
PDAs
Palmtop Computers
BM-6000 Office Equipment and Supplies
Programs that pay for or provide personal computers, copy machines, fax
machines, adding machines, shredders, time and attendance machines, laminating/
binding machines, paper cutters and trimmers, presentation equipment and other
office equipment.
See also:
External terms:
BM-6000.1500 Computers
Programs that pay for, provide or offer access to personal computers, computer
software and necessary peripherals.
See also:
"What is a PDA (Personal Digital Assistant)?", wiseGEEK,
http://www.wisegeek.com/what-is-a-pda-personal-digitalassistant.htm
Cell Phones (BM-5050.1500)
Office Equipment Donation Programs (TI-1800.6500-550)
Pager Donation Programs (TI-1800.5200-580)
Pagers (BM-5050.6000)
External terms:
Computer Access Aids (LH-0600.1550)
Computer Donation Programs (TI-1800.6500-150)
Computer Literacy Volunteer Opportunities (PX-2000.1600)
Computer Repair (BM-7000.1500)
Computer User Groups (PS-8200.1450)
Computer and Information Sciences Research (TR-6500.1500)
Computer/Internet Services Volunteer Opportunities
(PX-0400.1600)
Electronic Information Resources (TJ-1800)
Hardware Selection Assistance (TP-3350.3000)
Public Internet Access Sites (TJ-1800.6700)
BM-6000.1500-150 Computer Distribution Programs
BM-5050.6250 Personal Navigation Devices
Programs that pay for or provide portable electronic devices designed for vehicle
and pedestrian positioning and navigation which have integrated global positioning
system (GPS) receivers and digital maps as well as turn-by-turn guidance and
voice instructions. Some systems offer more advanced features such as multimodal
navigation enabling users to plan routes taking all potential means of transportation
into consideration, local search features (e.g., cheap gas, closest coffee, movie
times), enhanced traffic information and automatic map and data updates sent
wirelessly.
See also:
Used for:
External terms:
Biblio Reference:
Global Positioning System Selection (TP-3350.9300-250)
Personal Navigation Device Donation Programs
(TI-1800.5200-620)
GPS Navigation Devices
PNAs
PNDs
Personal Navigation Assistants
Portable Navigation Devices
"Personal Navigation Devices", LBS Research Series, http://
social.telematicsupdate.com/files/report_BER35_PNDs.pdf
BM-5050.6400 Portable Media Players
Programs that pay for or provide mobile entertainment devices that are capable
of storing and playing digital media including audio, images and video. Some
portable media players have other features such as a simple camera, built in game
emulation, and simple text readers and editors.
See also:
Used for:
External terms:
Biblio Reference:
Music/Audio Downloading Web Services
(TJ-1800.3300-600.50)
Portable Media Player Donation Programs (TI-1800.5200-640)
Personal Digital Media Players
Programs that pay for or provide personal computers, computer software and/or
necessary peripherals.
Used for:
External terms:
Computer Accessories
Computer Equipment
Computer Hardware
Computer Peripherals
Computer Software
Laptop Computers
Laptop Distribution Programs
Laptops
PCs
Personal Computers
Printers
BM-6000.1500-200 Computer Labs
Programs that make computers, printers and other electronic equipment available
for public use, primarily for word processing, spread sheets and other document
development applications. Computer labs can be found in libraries, schools,
government buildings, science labs and research centers. Some companies such
as Kinkos or Mail Boxes Etc. provide labs with computers that the public can use
for an hourly fee.
See also:
Used for:
External terms:
Public Access Computers
Biblio Reference:
“Computer Labs”, from Wikipedia, the Free Encyclopedia,
http://en.wikipedia.org/wiki/Computer_lab
BM-6000.1550 Copy Machines
Programs that pay for or provide photocopying equipment.
Used for:
External terms:
Duplicating Machines
Photocopying
BM-6000.2000 Fax Machines
Programs that pay for or provide Fax machines which transmit printed information
via the telephone system.
See also:
Fax Automation Assistance (TP-3350.8000-200)
44
External terms:
Fax Equipment Selection (TP-3350.3000-200)
BM-6000.6000 Office Furniture
Programs that pay for or provide any of a variety of office equipment including
desks, chairs, bookcases, credenzas, tables, filing cabinets, storage cabinets,
telephone stands, workstations, computer carts, conference room furniture and
other similar items.
See also:
External terms:
Furniture (BM-3000.2000)
Furniture Repair (BM-7000.2000)
BM-6000.6500 Office Supplies
Programs that pay for or provide paper, binders, labels, writing pads, scissors,
rulers, pens/pencils, rubber bands, paper clips and other office supplies, often at no
cost or lower than retail prices.
See also:
External terms:
Office Supplies Donation Programs (TI-1800.6500-650)
BM-6000.8000 Shredders
Programs that pay for or provide equipment that cuts objects into small pieces,
primarily to prevent unauthorized people from accessing the contents. Included are
paper shredders and shredders that can be used for the disposal of media such as
tapes and hard drives.
Used for:
Data Shredders
Hard Drive Shredders
Paper Shredders
Tape Shredders
External terms:
Disaster Preparedness (NPC )
Disaster Preparedness & Relief Services (NTEE )
Disaster Preparedness and Relief (UWASIS )
BM-6500.1500-050 Adapted Clothing
Programs that pay for or provide clothing which has been customized for nursing
facility residents, wheelchair users, surgical patients and people with special
clothing needs due to stroke, paralysis, arthritis, Alzheimer’s disease or other
disabilities that make it difficult for them to dress.
See also:
Adapted Clothing Donation Programs (TI-1800.1500-050)
Used for:
Accessible Clothing
Adaptive Clothing
Disability Adapted Clothing
Disabled Apparel
Modified Clothing
External terms:
Apparel Distribution Centers (UWASIS )
Centers to Support the Independence of Specific Populations
(NTEE )
Personal Goods & Services (NPC )
Biblio Reference:
BM-6500.1500-100 Baby Clothing
Programs that pay for or provide new or secondhand clothing and layettes for
infants and young children.
See also:
Used for:
Baby Clothing/Diaper Donation Programs (TI-1800.1500-100)
Baby Clothes
Infant Clothes
Infant Clothing
Layettes
External terms:
Homelessness
BM-6000.8500 Typewriters
Programs that pay for or provide typing equipment.
External terms:
BM-6500 Personal Goods/Services
Programs that pay for or provide new or secondhand personal necessities.
Used for:
External terms:
Personal Items
BM-6500.1500 Clothing
Programs that pay for or provide new or secondhand clothing. Included are clothing
exchange programs.
See also:
Used for:
External terms:
Clothing Banks (BM-6500.1550)
Clothing Donation Programs (TI-1800.1500)
Disaster Related Clothing/Emergency Supplies
(TH-2600.1550)
Thrift Shops (BM-8500)
Apparel Distribution
Clothes
Clothing Closets
Clothing Exchange Programs
Clothing Exchanges
Emergency Clothing
BM-6500.1500-120 Children's Clothing
Programs that pay for or provide new or secondhand clothing for children and/or
adolescents.
See also:
Children's Clothing Donation Programs (TI-1800.1500-150)
School Clothing (BM-6500.1500-800)
Winter Clothing (BM-6500.1500-920)
Used for:
Children's Clothes
External terms:
Homelessness
BM-6500.1500-130 Clothing Vouchers
Programs that supply coupons that can be exchanged in designated thrift shops or
nonprofit organizations for clothing.
Used for:
External terms:
Clothes Vouchers
BM-6500.1500-140 Costumes
Programs that pay for or provide attire (which may include hats, wigs, beards,
masks and accessories) that children and/or adults can wear for Halloween, Mardi
Gras, costume parties, fancy dress balls or other similar occasions.
External terms:
45
Nursing Wear
Related concepts: Pregnancy
External terms:
BM-6500.1500-150 Diapers
Programs that pay for or provide cloth or disposable diapers.
Used for:
Diaper Products
Pampers
External terms:
Homelessness
BM-6500.1500-210 Formal Wear
BM-6500.1500-650 Plus Size Clothing
Programs that pay for or provide new or secondhand larger sized clothing.
Used for:
External terms:
Programs that pay for or provide new or secondhand gowns, tuxedos or other party
apparel and, in some cases, appropriate accessories, for people who need them for
a special occasion.
See also:
Used for:
External terms:
Formal Wear Donation Programs (TI-1800.1500-200)
After Five Wear
Black Tie Attire
Cocktail Dresses
Formal Clothes
Formal Clothing
Party Gowns
Prom Dresses
Prom Gowns
Special Occasion Wear
Tuxedos
Wedding Dresses
BM-6500.1500-250 General Clothing Provision
Programs that provide clothing for people who need it. Available items depend
on what has been donated and is on hand at any given time. The collection may
include but does not specialize in children's clothes, work clothes, maternity clothes
and shoes.
See also:
Used for:
External terms:
General Clothing Donation Programs (TI-1800.1500-250)
General Apparel
General Clothes Distribution
General Clothing Distribution
BM-6500.1500-500 Maternity Clothing
Large Clothes
Large Clothing
Large Size Clothes
Large Size Clothing
Plus Size Clothes
BM-6500.1500-800 School Clothing
Programs that pay for or provide new or secondhand clothing or school uniforms for
children who need something appropriate to wear to school.
See also:
Children's Clothing (BM-6500.1500-120)
Children's Clothing Donation Programs (TI-1800.1500-150)
Used for:
School Clothes
School Uniforms
External terms:
BM-6500.1500-830 Shoes
Programs that pay for or provide new or secondhand shoes. Included are odd shoe
exchanges.
See also:
Correctional Shoes (LH-0600.6500-150)
Shoe Donation Programs (TI-1800.1500-800)
Used for:
Boots
Footwear
Odd Shoe Exchanges
Shoe Vouchers
External terms:
Homelessness
Programs that pay for or provide clothing that women can wear during pregnancy.
See also:
Maternity Clothing Donation Programs (TI-1800.1500-500)
Nursing Clothing (BM-6500.1500-600)
Used for:
Maternity Clothes
External terms:
BM-6500.1500-600 Nursing Clothing
Programs that pay for or provide nursing bras, tops, dresses, sleepwear and other
clothing items that are designed specifically for mothers who are breastfeeding.
See also:
Used for:
Breast Pumps (LJ-5000.0900)
Maternity Clothing (BM-6500.1500-500)
Breastfeeding Clothes
Mother Wear
Nursing Apparel
BM-6500.1500-850 Underwear/Sleepwear
Programs that pay for or provide new or gently used socks, undershirts, bras, slips,
nightgowns, pajamas, bathrobes and other undergarments/nightwear.
See also:
Used for:
Underwear/Sleepwear Donation Programs (TI-1800.1500-850)
Athletic Supporters
Bathrobes
Boxer Briefs
Boxer Shorts
Bras
Brassieres
Camisoles
Girdles
Hosiery
Intimate Apparel
Jock Straps
Lingerie
Long Underwear
Nightgowns
Nightshirts
46
External terms:
Nightwear
Pajamas
Panties
Pantyhose
Petticoats
Sleepwear
Socks
Sports Bras
Stockings
Thermal Underwear
Tights
Underclothing
Undergarments
Underpants
Undershirts
Undershorts
Underwear
BM-6500.1500-920 Winter Clothing
Programs that pay for or provide new or secondhand coats, gloves, hats, scarves
and other winter clothing.
See also:
Children's Clothing (BM-6500.1500-120)
Winter Clothing Donation Programs (TI-1800.1500-870)
Used for:
Children's Winter Coats
Rain Hats
Winter Coats
Winter Gloves
Winter Hats
Winter Jackets
Winter Scarves
External terms:
Homelessness
BM-6500.1500-950 Work Clothing
Programs that pay for or provide new or secondhand uniforms or other working
clothes. Also included are programs such as "Dress for Success" that provide
interview suits and other professional attire for low income individuals (frequently
women) who need this type of wardrobe to secure and/or retain gainful
employment.
See also:
Employment (ND)
Work Clothing Donation Programs (TI-1800.1500-900)
Work Related Fee Payment Assistance (ND-9300)
Work Tools/Equipment (BM-9500.9500)
Work Tools/Equipment Donation Programs (TI-1800.8500-900)
Used for:
Dress for Success
Interview Clothes
Interview Clothing
Job Clothes
Job Clothing
Professional Clothing
Uniforms
Work Boots
Work Clothes
Work Uniforms
Working Wardrobe
External terms:
Job Search & Placement (NPC )
Related concepts: Labor and Employment
Biblio Reference:
BM-6500.1550 Clothing Banks
Programs that gather, sort, store and distribute to participating charitable agencies,
donated new and/or used clothing. Clothing banks do not distribute clothing directly
to individuals who are in need.
See also:
Clothing (BM-6500.1500)
Thrift Shop Support Volunteer Opportunities (PX-0400.9150)
Used for:
Clothing Clearinghouses
External terms:
BM-6500.6500 Personal/Grooming Needs
Programs that provide basic personal services and supplies for homeless people,
travelers and other individuals who do not have a local permanent address and who
do not have access to private facilities or materials for grooming, baggage storage,
cooking, communications and other basic needs.
See also:
Delousing/Body Parasite Treatment (JP-1500.1700-190)
Homeless Drop In Centers (BH-1800.3500)
Personal/Grooming Supplies Donation Programs
(TI-1800.6700)
Used for:
Grooming Needs
External terms:
BM-6500.6500-100 Baggage Check Facilities
Public lockers or other facilities where homeless people, travelers and others in
transit can temporarily store luggage or other personal possessions.
See also:
Used for:
Household Goods Storage (BH-5000.3100)
Lockers
Luggage Check Facilities
Public Lockers
Storage Lockers
External terms:
BM-6500.6500-150 Bathing Facilities
Public or private organizations that provide showers, baths or other facilities where
homeless people, travelers and others who do not have access to private bathing
facilities can wash. Also included are organizations that provide vouchers that
people can use to access bathing facilities.
See also:
Used for:
Baths
Public Baths
Shower Facilities
Shower Vouchers
Showers
External terms:
Homelessness
BM-6500.6500-170 Community Voicemail
Programs that provide voice messaging services which allow homeless people
and other individuals with no access to a telephone to communicate in a dignified
way with potential employers, landlords, service providers, family members and
others regarding interviews, job offers, housing opportunities and other important
47
"Agency Is Well-Suited to Its Task: Nonprofit Firm Provides
Donated Business Attire to Needy Job Seekers", By Rhonda
Hillbery, Special to the Times, Los Angeles Times, date
unknown.
business. Community voicemail enables clients to record a personal greeting for
people who call and pick up messages at their own convenience, usually on a 24hour basis.
See also:
Disaster Survivor Inquiries (TH-2600.1800)
Telephone Call Center Services (TB-1100.8500)
Voicemail System Selection (TP-3350.8500-930)
Used for:
Community Voice Mail
Voice Mail
Voicemail
External terms:
BM-6500.6500-190 Cosmetics
Programs that pay for or provide lipstick, powder, liquid makeup, mascara,
perfume, cleansing cream, skin cream, hairspray, hair gel, hair coloring, permanent
wave solutions, nail polish and other beauty products for people who need them.
Used for:
Beauty Products
Cleansing Cream
Eye Makeup
Facial Makeup
Hair Coloring Products
Lipstick
Liquid Makeup
Makeup
Mascara
Nail Polish
Perfume
Permanent Wave Solutions
Powder
Skin Cream
External terms:
BM-6500.6500-250 Food Preparation Facilities
Programs that provide kitchen facilities which homeless people and others in need
can use to prepare and serve food. Also included are collective/community kitchen
programs that provide facilities where groups of people can plan a menu, purchase
ingredients, prepare one or more meals and package the food to be taken home,
frozen and used over a period of time; and membership organizations that provide
prepared hot meals that participating soup kitchens and meal programs can serve
to their clients.
See also:
Used for:
No Cook Food (BD-1800.8200-600)
Collective Kitchens
Collective/Community Kitchens
Community Kitchens
Cooking Facilities
Kitchen Facilities
External terms:
Hairdressing/Nail Care Volunteer Opportunities
(PX-2300.3000)
In Home Hairdressing/Nail Care (PH-3300.3180)
Used for:
Back to School Haircuts
Barber Shop Services
Beauty Parlor Services
Beauty Salon Services
Haircuts
Hairdressing Services
Manicure Services
Pedicure Services
External terms:
Homelessness
BM-6500.6500-450 Laundry Facilities
Public or private facilities for washing, drying and ironing clothes that are available
to homeless people, travelers and other individuals who do not have access to
private laundry facilities.
See also:
Clothes Dryers (BM-3000.0500-150)
Washing Machines (BM-3000.0500-950)
Used for:
Laundries
Laundry Rooms
External terms:
BM-6500.6500-455 Laundry Products
Programs that pay for or provide liquid detergent, fabric softeners, bleaches and
whiteners, stain removers and other similar laundry products for people who need
them.
See also:
Used for:
Fabric Softener
Laundry Detergent
Laundry Soap
Liquid Detergent
Spot Remover
Stain Remover
External terms:
BM-6500.6500-458 Laundry Vouchers
Programs that provide vouchers which enable homeless people and others
who meet eligibility criteria to use washers and dryers at participating to laundry
facilities.
See also:
BM-6500.6500-300 Hairdressing/Nail Care
Programs, often available through senior centers, neighborhood centers or other
similar organizations, that offer the on-site services of beauticians, barbers and/
or manicurists for people who need to have their hair or nails done. Services may
include hair coloring treatment, permanent waves, haircuts, shaves, wash and sets,
manicures and pedicures. Also included are programs that provide haircuts for
homeless people, children from low-income families returning to school and other
targeted individuals.
See also:
Used for:
Laundromat Vouchers
External terms:
Appearance Enhancement Consultation Programs
(LH-2700.0350)
48
BM-6500.6500-650 Personal/Grooming Supplies
Programs that pay for or provide soap, shampoo, toothbrushes, toothpaste,
mouthwash, combs, brushes, cotton swabs, deodorant, facial tissue, toilet paper
and other personal hygiene/grooming supplies for homeless people and other
individuals who need them.
Used for:
Bath Soap
Combs
Cotton Swabs
Deodorant
Facial Tissue
Feminine Hygiene Products
Hair Clippers
Hairbrushes
Hygiene Items
Hygiene Supplies
Mouth Wash
Nail Clippers
Nail Files
Personal Hygiene Items
Personal Hygiene Supplies
Sanitary Napkins
Shampoo
Tampons
Toilet Paper
Toiletries
Toothbrushes
Toothpaste
External terms:
BM-6500.6500-800 Shaving Utensils
Programs that provide razors, shaving cream and facilities for shaving for homeless
men and other individuals who do not have access to shaving supplies and private
shaving facilities.
Used for:
External terms:
Razors
BM-6500.6500-830 Telephone Facilities
Programs that provide access to a telephone for homeless people and others who
need to make a call and are unable to pay for it.
See also:
Community Voicemail (BM-6500.6500-170)
Emergency Telephones (TE-7900.1800)
Post Disaster Telephone Services (TH-2600.6750)
Telephone Service Payment Assistance (BV-8900.9300-850)
Used for:
Phone Facilities
External terms:
Communications Systems (NPC )
Telecommunications (NTEE )
BM-6500.6500-850 Temporary Mailing Address
BM-6500.6500-670 Portable Travel/Storage Containers
Programs that pay for or provide shopping carts, canvass bags, duffle bags,
backpacks, suitcases, or other portable travel/storage devices that travelers,
homeless people and others can use to transport their belongings.
See also:
Portable Travel/Storage Container Donation Programs
(TI-1800.6850)
Post Disaster Storage Resources (TH-2600.6700)
Used for:
Backpacks
Duffle Bags
Portable Storage Containers
Shopping Carts for Homeless People
Storage Devices for Homeless People
Suitcases
External terms:
BM-6500.6500-700 Public Restrooms
Public or private organizations that provide toilet facilities that are open to the
public or which coordinate the distribution of portable toilets to parks or other
areas following a fire, flood, hurricane, earthquake, tornado or other disaster to
accommodate the sanitary needs of people who have been forced to move out of
their homes and sleep in the open.
See also:
Used for:
Bathrooms
Portable Toilets
Public Toilets
Public Washrooms
Toilets
External terms:
Homelessness
Programs that provide an address for individuals who have no permanent
residence and who need an address to apply for public assistance, or for travelers
who need a place where mail can be sent.
Used for:
External terms:
Post Office Box Payment Assistance
BM-7000 Repair Services
Programs that pay for or provide maintenance and repair services that enable
people to fix essential household appliances or other essential possessions that are
broken or damaged.
See also:
Used for:
External terms:
Assistive Technology Equipment Repair (LH-0650.0325)
Home Rehabilitation Programs (BH-3000.3550)
Plumbing Maintenance/Repair (PH-3300.2750-650)
Commodity Repair Services
BM-7000.0350 Appliance Repair
Programs that pay for or provide maintenance and repair services for people
whose stoves, refrigerators, toasters, irons, electric frying pans or other essential
appliances are broken.
See also:
Used for:
External terms:
Large Appliance Pickup/Recycling Programs
(TE-8920.6600-450)
Fridge Repair
Major Appliance Repair
Refrigerator Repair
Small Appliance Repair
Stove Repair
49
BM-7000.0500 Automotive Repair
Programs that pay for or provide maintenance and repair services for people
whose automobiles, trucks, trailers or other motorized vehicles have mechanical
or structural problems. Also included are work experience programs that provide
automobile repairs for the general public.
See also:
(JD-6500.0500-020)
Automobile Repair Loans (BT-8300.0870-060)
Automobile Repair Volunteer Opportunities (PX-1700.0500)
Automobiles (BM-0500)
Used for:
Automobile Maintenance Services
Automobile Repair
Automobile Repair Payment
Car Maintenance Services
Car Repair
Motor Vehicle Maintenance Services
Motor Vehicle Repair
Vehicle Maintenance Services
External terms:
See also:
Adapted Cycling Equipment (LH-0600.7000-040)
Bicycle Donation Programs (TI-1800.9000-080)
Bicycle Lockers/Racks (TE-7900.0700)
Bicycle Paths/Trails (TE-8000.8200-100)
Bicycle Permits (DF-7000.1150)
Bicycle Safety Education (JR-8200.8500-100)
Bicycle Tours (PL-7600.1000)
Cycling Equipment (PL-7200.8000-150)
Do It Yourself Bicycle Repair Instruction (PL-7400.1750-180)
Local Bicycle Transportation (BT-4500.4600)
Used for:
Bike Repair
External terms:
BM-7000.1500 Computer Repair
Programs that pay for or provide diagnostic, maintenance and repair services for
people who are experiencing problems with their computer equipment.
See also:
BM-7000.0500-050 Automotive Body Repair/Painting
Programs that repair motor vehicles that have been damaged in traffic accidents
and/or repaint cars whose finish has been marred. Services include straightening
bent bodies, removing dents, replacing crumpled parts that cannot be fixed and, in
some shops, repainting repaired vehicles. Also included are programs that pay for
automotive body repairs and/or paint jobs.
Used for:
Auto Body Collision Repair
Automotive Body Shops
External terms:
BM-7000.0500-100 Automotive Systems Repair
Programs staffed by mechanics who have been trained to service and repair motor
vehicles that have gas or diesel engines including braking/ABS systems, cooling
systems, electrical systems, air conditioning/heating systems, engine systems,
exhaust systems, fuel and intake systems, suspension and steering systems and
the drive train (transmission and differential). Also included are programs that pay
for automotive systems repairs.
Automobile Systems Servicing
Automotive Servicing/Checkups
Automotive Systems Maintenance
Transmission Repair
Vehicle Engine Repair
External terms:
Used for:
External terms:
BM-7000.2000 Furniture Repair
Programs that pay for or provide repair services for people who have furniture that
is broken, water-damaged, fire-damaged or otherwise in need of refurbishment.
See also:
External terms:
Used for:
BM-7000.0500-900 Vehicle Parts
Programs that pay for or provide replacement parts for people whose automobiles,
trucks, trailers or other motorized vehicles have parts that are worn.
Furniture (BM-3000.2000)
Furniture/Home Furnishings Donation Programs
(TI-1800.3000-200)
Office Furniture (BM-6000.6000)
BM-8500 Thrift Shops
Organizations that offer new or secondhand furniture, appliances, clothing, toys and
other material goods at lower than retail prices, and which often use the proceeds
from sales to support other services to the community. Thrift shops accept direct
donations from the public of new and reusable goods. Also included are other types
of resale shops that sell secondhand but reusable musical instruments, salvaged
building materials, office equipment, sports equipment, books, CDs and other
material goods.
See also:
External terms:
Used for:
BM-7000.1000 Bicycle Repair
Programs that pay for or provide maintenance and repair services for people whose
bicycles are not functioning properly.
Accessible Software (LH-0600.1550-050)
Computer Access Aids (LH-0600.1550)
Computer Donation Programs (TI-1800.6500-150)
Computer User Groups (PS-8200.1450)
Computer and Information Sciences Research (TR-6500.1500)
Computer/Internet Services Volunteer Opportunities
(PX-0400.1600)
Computers (BM-6000.1500)
Electronic Information Resources (TJ-1800)
Hardware Selection Assistance (TP-3350.3000)
Computer Accessories Repair
Computer Equipment Repair
Computer Peripherals Repair
External terms:
Clothing (BM-6500.1500)
Donor Services (TI)
Household Goods (BM-3000)
Thrift Shop Support Volunteer Opportunities (PX-0400.9150)
Consignment Shops
Resale Shops
Secondhand Goods Stores
Secondhand Shops
Surplus Goods Shops
Thrift Stores
Used Goods Stores
50
(UWASIS )
Thrift Shop Operation (NPC )
Thrift Shops (NTEE )
External terms:
BM-9500 Tools/Equipment
Programs that pay for or supply tools and equipment that are necessary for
gardening, home maintenance, employment or other purposes.
See also:
Used for:
External terms:
Post Disaster Cleanup Tools/Supplies (TH-2900.6400-650)
Tools/Equipment Donation Programs (TI-1800.8500)
Tool Loan
BM-9500.4400 Left Handed Tools/Implements
Programs that pay for or provide tools and equipment that have been designed for
use by left-handed people.
See also:
Used for:
External terms:
BM-9500.0300 Adapted Tools/Equipment
Programs that pay for or provide tools and equipment which are necessary for
gardening, home maintenance, employment or other purposes and have been
specifically adapted for use by people with disabilities.
Used for:
Adapted Farm Equipment
Adapted Gardening Tools
Adapted Household Tools/Equipment
Adapted Work Tools/Equipment
Adaptive Tools/Equipment
External terms:
Biblio Reference:
BM-9500.2000 Farm Tools/Equipment
Programs that pay for or provide haying and mowing equipment, tillage equipment,
landscaping equipment, loaders, spreaders, augers, grain carts, transport trailers
and other machinery that is necessary for work on a ranch or farm.
See also:
Farm Equipment Donation Programs (TI-1800.8500-200)
Food Production (BD-2600)
Used for:
Agricultural Equipment
Farm Equipment
External terms:
BM-9500.3000 Household Tools/Equipment
Programs that pay for provide tools and equipment that are necessary for
gardening, home maintenance/improvement, hobbyist projects or other similar
activities around the home.
See also:
Used for:
Chainsaws (TH-1700.1600-170)
Home Gardening Assistance/Supplies (BD-2600.3000)
Home Repair Training (PL-7400.1750-300)
Clippers
Edgers
Gardening Equipment
Gardening Tools
Hammers
Hedge Trimmers
Hoes
Ladders
Lawn Mowers
Leaf Blowers
Pliers
Pole Pruners
Power Drills
Push Mowers
Rakes
Saws
Screw Drivers
Shovels
Wire Cutters
Left Handed Recreational Equipment (PL-7200.4500)
Left Handed Implements
Left Handed Scissors
BM-9500.9500 Work Tools/Equipment
Programs that pay for or provide tools and equipment that are necessary for an
individual's new or continued employment.
See also:
Employment (ND)
Work Clothing (BM-6500.1500-950)
Work Clothing Donation Programs (TI-1800.1500-900)
Work Tools/Equipment Donation Programs (TI-1800.8500-900)
Used for:
Brazing Equipment
Construction Equipment
Soldering Equipment
Welding Equipment
External terms:
BM-9600 Trading Stamp Exchanges
Organizations that redeem Green Stamps, Blue Chip Stamps or other types of
trading stamps that are no longer issued or redeemed at large for goods and/or
money.
External terms:
BT Transportation
Programs that provide for the basic transportation needs of the community
including the local and long-distance conveyance of people and goods, and
special arrangements for older adults, people with disabilities and other community
residents who have no personal transportation and are unable to utilize public
transportation. Also included are programs that provide information, emergency
assistance and other supportive services to meet the needs of tourists, travelers
and other visitors.
See also:
Animal Transportation Volunteer Opportunities (PX-0500.0800)
Bus Destination Placards (LH-0600.5000-130)
Bus Hailing Kits (LH-0600.5000-150)
Cemetery Visitation Transportation Assistance (PB-1420)
Disaster Related Transportation Volunteer Opportunities
(PX-1900.1650)
Evacuation Transportation (TH-2300.1700)
Federal Transportation ESF (TH-1500.1800-850)
Hazardous Materials Transportation Regulation
(JD-6500.1800-250)
Maps (TJ-5000)
Motor Vehicle Inspection Programs (JR-8200.8500-450)
Pet Transportation (PD-6250.7500)
Post Disaster Transportation Information (TH-2600.1500-730)
Prisoner Transport (FF-1700.6500)
51
Public Inebriate Transportation (RX-8470.6700)
Student Transportation Services (HL-8200)
Temporary Post Disaster Transportation (TH-2600.9000)
Traffic Control (TE-8440.8500)
Transportation Advocacy Groups (TD-1600.8500)
Transportation Museums (TA-5500.9000)
Transportation Safety Standards (DF-8000.9000)
Transportation Statistics (TJ-8000.8500)
Transportation Volunteer Opportunities (PX-8500)
Travel (PL-8700)
Used for:
Transportation Assistance
Transportation Services
External terms:
Public Transportation Systems (NTEE )
Transportation (AIRS )
Transportation Systems (NPC )
BT-4500 Local Transportation
Organizations that arrange for or provide transportation for individuals whose points
of origin and destinations are within their community or other nearby communities.
These organizations also provide information for the public about rates, schedules
and routes for these services.
Transportation Information Clearinghouses/511 Services
(BT-8400.8550)
Used for:
Community Transit Services
External terms:
BT-4500.4500-150 Car Sharing Programs
Neighborhood or workplace-based consortiums that provide cars which people
can use when they need them and pay for the service based on how much they
drive. Consortium members reserve a car via the organization's website or by
telephone. The cars, which are electronically secured, are parked in locations
(e.g., lots, transit stations, ramps) that are within a short walk, bike or transit ride of
members' homes and workplaces. Users pick up a clean, maintained automobile
with a full tank of gas and drive it for as long as needed, only paying for what they
use. Membership in a car-sharing service generally includes gas, maintenance,
insurance and parking. Membership fees vary based on how an individual plans to
use the service and the provider that is selected.
Used for:
Automobile Sharing Programs
Vehicle Sharing Programs
External terms:
Earth Surface Transportation (UWASIS )
Biblio Reference:
"Hourcar: Car-Sharing for the Twin Cities", Neighborhood
Consortium Press Release, December 2, 2004, http://
www.hourcar.org/PDF/HOURCAR_120204_PR.pdf
See also:
BT-4500.4500 Local Automobile Transportation
Organizations that provide or arrange for automobile or van transportation
for individuals who want to travel within their community or to other nearby
communities.
See also:
Automotive Museums (TA-5500.9000-040)
Long Distance Automobile Transportation (BT-4800.4500)
Used for:
Local Auto Transportation
Local Car Transportation
Local Van Transportation
External terms:
BT-4500.4500-050 Automobile/Van Rentals
Organizations that provide rental cars, vans or other vehicles, including vehicles
that are equipped with wheelchair lifts or are otherwise modified to accommodate
drivers or passengers with disabilities, for individuals who need a temporary means
of transportation.
Used for:
Accessible Automobile Rentals
Accessible Van Rentals
Accessible Vehicle Rentals
Adapted Vehicle Rentals
Adaptive Vehicle Rentals
Auto Rentals
Automobile Rentals
Car Rentals
Van Rentals
Wheelchair Lift Equipped Van Rentals
Wheelchair Van Rentals
External terms:
"Car-Sharing", Arlington Transportation Partners website,
http://www.commuterpage.com/atp/ben-carshare.cfm
BT-4500.4500-450 Limousine Services
Programs that offer transportation services in chauffeur-driven automobiles for
those who can afford to pay the established fee.
Used for:
External terms:
Limo Services
BT-4500.4500-600 Park and Pool Facilities
Parking lots or parking garages where individuals can park their private vehicles
and join a carpool or vanpool. Park-and-pool facilities are not normally served by
public transportation.
See also:
Used for:
Park and Ride Facilities (BT-4500.4700-650)
Carpooling Facilities
Park and Pool Lots
External terms:
Transportation/Travel
BT-4500.4500-700 Ride Sharing Programs
Programs that make arrangements for people to travel together in private
automobiles and vans during busy commuting hours or which provide a central
telephone number for people to use to identify others who are commuting to
and from the same general area with whom they might share. Vehicle options
include vanpools, carpools and shared ride taxi services. Vanpools may be publicly
operated, employer operated or individually owned or leased; and the driver is
generally not a paid employee but a rider in the vanpool. Shared ride taxi-services
enable riders with similar points or origin and destination to group together to share
the cost of a taxi ride.
See also:
Used for:
External terms:
Taxi Services (BT-4500.4500-850)
Travelers Switchboards (BT-4800.4500-850)
Car Pools
Carpooling Programs
Carpools
Shared Ride Taxi Services
Van Pools
Vanpooling Programs
Vanpools
Car Pooling (UWASIS )
52
Biblio Reference:
“An Introduction to Community Transportation”, http://
www.ctaa.org/data/brief1.pdf
BT-4500.4500-750 Shuttle Services
Programs that transport passengers from a prearranged pick-up point to an airport,
train station or other point of departure or from an airport, train station or other
point of arrival to their final destination (which may be a residence or a hotel) via
an automobile, van or other shuttle vehicle. Also included are courtesy shuttles
operated by hotels and car rental agencies.
See also:
Used for:
Airport Bus Services (BT-4500.4700-050)
Airport Limousine Services
Airport Shuttle Services
Car Rental Shuttle Services
Hotel Shuttle Services
Shuttle Buses
External terms:
Bicycle Museums (TA-5500.9000-100)
Bicycle Permits (DF-7000.1150)
Bicycle Repair (BM-7000.1000)
Cycling (PL-7000.3000)
Used for:
Bicycle Commuter Buddy Programs
Bicycle Commuter Education Programs
Bicycle Commuter Registries
Bike Commuter Buddy Programs
Bike Commuter Education Programs
Bike Commuter Registries
Community Bicycles
Community Bikes
Local Bike Transportation
External terms:
Biblio Reference:
"Commuting", City of Boston website, http://
www.cityofboston.gov/bikes/commuting.asp
BT-4500.4500-850 Taxi Services
Organizations that provide door-to-door automobile transportation for people who
are willing to pay an established fare that is usually recorded by a meter. In some
communities, the organization coordinating paratransit services contracts with taxi
companies to provide transportation.
See also:
Ride Sharing Programs (BT-4500.4500-700)
Used for:
Cab Companies
Cab Services
Taxi Companies
Taxicabs
Taxis
External terms:
BT-4500.4500-900 Truck Rentals
Organizations that provide vehicles such as U-Haul or Penske trucks for individuals
who are moving and need a temporary means of transportation for their household
effects or have other materials they need to transport.
See also:
External terms:
Truck Freight Services (BT-4800.8500-850)
BT-4500.4600 Local Bicycle Transportation
Programs that provide services which support people’s ability to use bicycles for
local transportation purposes. Included are programs that provide bicycles for
people who don’t have them, generally community bikes that people can use when
they are available or bicycles that are made available on a rental or free loan basis
or kept permanently; bicycle buddy programs that encourage people who have
never commuted by bicycle to try it; bicycle commuting education programs that
provide route information and other tips for commuters; and bicycle commuter
registries that connect people who want to ride their bicycles from outlying areas
to city centers in the company of other commuters, often using off-road trails and
bicycle lanes or routes that funnel traffic from outlying/suburban areas into the city
center. Commuters meet at pre-agreed locations along these routes, often park-nride lots to begin their common commute.
See also:
"Bike Buddy Services", Santa Cruz Bike to Work website,
http://www.bike2work.com/s_cruz/buddy.html
BT-4500.4700 Local Bus Services
Programs that utilize buses to transport people to a specific destination (e.g., an
airport or senior center) or to other locations within the community (e.g., a shopping
mall or downtown) following standard and regular routes and fixed time schedules.
See also:
Bus Fare (BT-8300.1000)
Bus Tours (PL-7600.9200-100)
Local Transit Passes (BT-8500.1000)
Long Distance Bus Services (BT-4800.4550)
Used for:
Bus Service
External terms:
BT-4500.4700-050 Airport Bus Services
Programs that transport airline passengers between airports, between terminals
within an airport, from fixed pick-up points (such as specific hotels) to airports or
from airports to specified destinations via bus.
See also:
Used for:
Shuttle Services (BT-4500.4500-750)
Airport Ground Transportation
Intra Airport Transportation
External terms:
BT-4500.4700-500 Local Bus Transit Services
Organizations that provide fixed-route mass transit services that utilize buses
to transport people within the limits of a city, a metropolitan area, a county or a
multicounty region or to move people from outlying areas into a city or metropolitan
area. With traditional fixed-route services, buses run along an established path at
preset times picking up passengers at designated bus stops. Variations include
express fixed-route services with fewer stops; deviated-fixed route services which
allow vehicles to deviate from the fixed route to pick up passengers at other specific
locations, e.g., places of employment or child care centers, while keeping to a
timetable for scheduled stops; point-deviation services which allow vehicles to
stop at scheduled stops per a timetable but pick up passengers with advanced
53
reservations between scheduled stops; and arrangements in which vehicles have
no fixed stops but allow riders to hail a vehicle which travels along a fixed route and
request a drop-off anywhere along the route.
City Bus Systems
City Buses
Fixed Route Bus Transportation
Public Bus Services
External terms:
Monorails
People Movers
Railroad Commuter Services
Streetcars
Suburban Rail Services
Subways
Tramway Transportation Services
Trolleys
External terms:
Biblio Reference:
Biblio Reference:
Used for:
“An Introduction to Community Transportation”, http://
www.ctaa.org/data/brief1.pdf
BT-4500.4700-650 Park and Ride Facilities
Programs that provide parking facilities with connecting bus, rail, carpool or vanpool
services that enable users to park their automobiles or bicycles in an outlying
central location and utilize public transportation or take the carpool/vanpool to reach
downtown areas, special events or other destinations.
See also:
Used for:
Park and Pool Facilities (BT-4500.4500-600)
Park N Rides
Park and Rides
External terms:
Biblio Reference:
"Glossary: Park-and-Ride", TransitNet Glossary, http://
www.ncdot.org/transit/transitnet/Glossary/P.html
BT-4500.4700-800 Senior Center Bus Services
Fixed-route bus transportation provided by senior centers for elderly participants in
their programs who do not have any other means of reaching the center.
See also:
Senior Centers (TC-5500.8000)
Senior Ride Programs (BT-4500.6500-800)
External terms:
BT-4500.4900 Local Rail Services
Organizations that provide fixed-route rapid rail services which transport people
within the limits of a city, a metropolitan area, the county, or a multicounty region,
or which move people from outlying areas into a city or metropolitan area. Included
are streetcar services, rail-connected trolley services, metro rail services, monorail
services and elevated railway services.
See also:
Used for:
Aerial Tramways (PL-7600.0500)
Rail Safety Education (JR-8200.8500-670)
Rail Tours (PL-7600.9200-700)
Rail Traffic Control (TE-8440.8500-700)
Rail Transportation (BT-4800.7000)
Railroad Museums (TA-5500.9000-700)
Railroad Safety Standards (DF-8000.9000-700)
Train Fare (BT-8300.8600)
Aerial Tramway Transportation Services
Automated Guideway Transit
Commuter Rail Services
Commuter Train Services
El Trains
Elevated Railways
Elevated Trains
Inclined Planes
Light Rail Services
Metro Rail Services
Metropolitan Rail Services
"Glossary of Transit Terms", Federal Transit
Administration website, http://www.fta.dot.gov/publications/
publications_2434.html
BT-4500.4950 Local Water Transportation
Programs that utilize water taxis, ferries and other vessels to transport people
within the limits of a city, a metropolitan area, the county or a multicounty region, or
to move people from outlying areas into a city or metropolitan area.
See also:
Marine Safety Standards (DF-8000.9000-500)
Scenic Canals (PL-7600.8300)
Water Transportation (BT-4800.9500)
External terms:
Water Surface Transportation (UWASIS )
BT-4500.4950-200 Ferry Services
Programs that transport people who are traveling by foot or in a vehicle from one
location to another over water.
See also:
Used for:
Port Facilities Development/Maintenance (TE-6400)
Ferries
Ferry Boat Services
Ferry Transportation
Water Taxis
External terms:
BT-4500.4950-250 Ferry Terminals
Terminals where people who are traveling by foot or in a vehicle can purchase
tickets and board ferry boats for their chosen destinations.
See also:
External terms:
BT-4500.6500 Paratransit Programs
Programs that provide flexibly scheduled and routed transportation services using
low capacity vehicles such as vans for community residents who do not have
private transportation and are unable to use the fixed-route public transportation
system. Paratransit services generally operate within normal urban transit corridors
or rural areas; and may be used by the general public or limited to special
populations such as people who are elderly or have a disability, individuals who
are not in a sober enough condition to drive their own vehicles or people who are
endangered.
See also:
Used for:
Escort Programs (PH-2200)
Paratransit Driver Volunteer Opportunities (PX-8500.6500)
Paratransit Vouchers (BT-8500.6500)
Public Inebriate Transportation (RX-8470.6700)
Demand-Response Transportation
54
Demand Response Transportation
Door to Door Transportation
Handi-Bus
Handi Bus
Handibus
Special Needs Transportation
External terms:
Transportation Assistance (NTEE )
Transportation Assistance (NPC )
BT-4500.6500-250 Emergency Transportation for Commuters
Programs that provide transportation for people who have used public
transportation or have car pooled to commute to work and who need alternative
transportation to get home because disruption in their commuting arrangements
such as a family emergency or an unexpected requirement to work overtime.
Used for:
Emergency Rides for Commuters
Guaranteed Ride Home Programs
External terms:
BT-4500.6500-120 Child Transportation Programs
Programs that provide door-to-door (or curb-to-curb) transportation to help families
who meet eligibility guidelines get their children to and from child care or children's
activities when they are unable to do so on their own.
See also:
Child Care Provider Associations (TN-1400)
Used for:
Child Care Transportation Programs
Childcare Transportation Programs
External terms:
BT-4500.6500-280 General Paratransit/Community Ride
Programs
Programs that provide flexibly scheduled and routed door-to-door (or curb-to-curb)
transportation services for the general public. Patrons generally have no private
transportation and are unable to use the fixed-route public transportation system; or
live in a rural area not served by a public transit system.
Used for:
Community Dial a Ride Programs
Community Ride Programs
General Paratransit Programs
General Transportation/Community Rides
External terms:
BT-4500.6500-170 Disability Related Transportation
Programs that provide door-to-door (or curb-to-curb) transportation for purposes of
shopping, banking, social events, medical appointments, getting to and from work,
and similar activities for people with disabilities who need special accommodations
and are unable to utilize other available means of transportation. Also included are
programs that provide transportation for youngsters with disabilities who have no
other means of accessing necessary specialized services and activities.
Used for:
ADA Paratransit Programs
Dial a Ride Programs for People With Disabilities
Disability Related Dial a Ride Programs
Disabled Transportation
Handicapped Transportation
External terms:
Long Term Care
BT-4500.6500-180 Drinking/Drug Impaired Driver
Transportation
Programs that provide transportation home for people who are inebriated or have
taken drugs and are unable to drive and/or for people who fear riding with someone
who has been drinking or taking drugs.
See also:
Alcohol/Drug Impaired Driving Prevention (RX-8250.0550)
DUI Offender Programs (RX-1750)
Designated Driver Volunteer Opportunities (PX-8500.1700)
Used for:
Drunk Driver Transportation
Inebriated Driver Transportation
Safe Rides for Drinking/Drug Impaired Drivers
Transportation for People Who Have Taken Drugs
External terms:
Alcoholism Prevention and Treatment (UWASIS )
Drug Abuse Prevention and Treatment (UWASIS )
Drunk Driving-Related (NTEE )
BT-4500.6500-310 Homeless Transportation Programs
Programs that provide transportation services for homeless people from the
streets to a local shelter with available space, either from a established pick-up
site or by appointment from the individual’s current location. Also included are
programs that provide transportation between shelters or to and from medical
clinics, detoxification facilities, public assistance offices and other local service
providers.
See also:
Homeless School Transition Programs (HH-3000)
Homeless Shelter Pickup Sites (BH-1800.8550)
(BH-1800.9000)
Used for:
Homeless Paratransit Programs
Homeless Shuttle Services
External terms:
BT-4500.6500-350 Indigent Transportation
Programs that provide door-to-door (or curb-to-curb) transportation for purposes
of shopping, medical or welfare appointments, recreational or social events, trips
to and from the individual's place of employment, or other similar activities for very
low-income people who otherwise would have no means of transportation.
External terms:
Free Transportation Assistance for Indigents (UWASIS )
55
BT-4500.6500-500 Medical Appointments Transportation
Programs that provide nonemergency transportation for individuals who require
routine medical services and who, because of financial problems or their physical
condition, are unable to use other available means of local transportation.
Emergency Medical Transportation (LD-1500)
Incidental Medical Expense Assistance (LH-5100.3300)
Medical Escort Services (LH-6300.5400)
Mercy Transportation (LH-6300.5600)
Used for:
Doctor Appointment Rides
Doctor Appointments Transportation
Medical Appointment Transportation
Medical Appointments Rides
Medical Rides
Non-Emergency Medical Transportation
External terms:
Homelessness
Long Term Care
Older Adults
BT-4800 Long Distance Transportation
Organizations that provide transportation for individuals whose destinations are
outside the local area. These organizations also provide information to the public
about rates, schedules and routes for these services.
External terms:
See also:
BT-4500.6500-800 Senior Ride Programs
Programs that provide door-to-door (or curb-to-curb) transportation for purposes of
medical appointments, shopping, banking, social events, and other similar activities
for older adults who need special accommodations and are unable to utilize other
available means of transportation.
See also:
Senior Center Bus Services (BT-4500.4700-800)
Used for:
Dial a Ride Programs for Older Adults
Older Adult Dial a Ride Programs
Older Adult Paratransit Programs
Older Adult Transportation Programs
Senior Dial a Ride Programs
Senior Paratransit Programs
Senior Transportation Programs
External terms:
Subsidized Transportation for the Aging (UWASIS )
Older Adults
BT-4800.0500 Air Transportation
Organizations that utilize aircraft to transport people and commodities to their
destinations.
See also:
Air Accident Rescue (JR-1800.0500)
Air Fare (BT-8300.0500)
Air Safety Education (JR-8200.0500)
Air Safety Standards (DF-8000.9000-050)
Air Traffic Control (TE-8440.8500-050)
Aviation Law (FT-0850)
Aviation Museums (TA-5500.9000-070)
Federal Air Marshals (FL-1900)
Mercy Flight Volunteer Opportunities (PX-3000.5030)
Scenic Air Tours (PL-7600.8000)
Used for:
Air Travel
External terms:
Air Transportation (UWASIS )
BT-4800.0500-020 Air Charter Services
Organizations that arrange nonscheduled air transportation for people who are
willing to pay for the service.
Used for:
External terms:
Air Taxi
BT-4800.0500-040 Air Freight Services
Organizations that utilize aircraft to transport packages, animals and other items
that need to be shipped.
External terms:
BT-4500.6500-830 Transportation for Endangered People
Programs that provide transportation for people who are endangered and who
need a safe ride to a shelter or other program location where their well-being can
be ensured. People who may be served include women experiencing domestic
violence, runaways, sexual assault survivors and prostitutes who are being
threatened by a customer or a pimp.
See also:
Used for:
External terms:
Safe Rides for Endangered People
Homelessness
Runaways
Sexual Assault
BT-4800.0500-060 Airlines
Organizations that operate scheduled daily flights to domestic and international
destinations. Airlines provide information about rates and departure and arrival
times for scheduled flights and sell tickets to airline passengers at airports, through
ticket offices at other locations and over the Internet.
See also:
Used for:
Travel Agencies (PL-8700.8600-850)
Air Reservations
Airplane Tickets
Flight Information
External terms:
BT-4800.0500-080 Airports
56
Tracts of land or water that have been adapted and maintained for the landing and
takeoff of aircraft. Airports are equipped with hangars or tie-downs, refueling and
maintenance facilities and terminals which have passenger accommodations; and
often operate telephone lines or special radio channels which provide information
about current airport conditions including parking. Included are commercial service
airports, municipal airports, privately-owned community airports, and joint-use
military/civilian airfields.
See also:
Airport Travelers Assistance Programs (BT-8750.0300)
Flying Clubs (PS-8200.2030)
Used for:
Airport Information
Civil Airports
Commercial Service Airports
Community Airports
General Aviation Airports
International Airports
Joint Use Military/Civilian Airfields
Municipal Airports
National Airports
Public Flying Fields
External terms:
See also:
Ride Sharing Programs (BT-4500.4500-700)
Travelers Assistance (BT-8750)
Used for:
Long Distance Ride Sharing
External terms:
Car Pooling (UWASIS )
BT-4800.4550 Long Distance Bus Services
Organizations that utilize buses to provide transportation for people or commodities
whose destinations are outside the local area.
See also:
Bus Tours (PL-7600.9200-100)
Local Bus Services (BT-4500.4700)
Used for:
Long Distance Coach Services
External terms:
BT-4800.4550-080 Bus Charter Services
BT-4800.0500-250 General Aviation Services
Organizations that provide hangar space, and refueling and maintenance services
for owners of private aircraft including those used for agricultural aviation, business
aviation, air taxi services and private flying.
See also:
Agricultural Aviation Services (BD-2600.0500-010)
External terms:
Biblio Reference:
"How's It All Work?, Airports", General Aviation: Serving All
Americans website, developed by the Aircraft Owners and
Pilot’s Association (AOPA), http://www.gaservingamerica.org/
how_work/work_airport.htm
BT-4800.0500-300 Helicopter Transportation
Organizations that provide transportation via helicopter for individuals, usually
business people, who want a quick means of transportation between two points,
often between airports or from the individual's place of business to an airport.
Used for:
External terms:
Helicopter Services
BT-4800.4500 Long Distance Automobile Transportation
Programs that arrange for or provide automobile transportation for individuals
See also:
Local Automobile Transportation (BT-4500.4500)
Used for:
Long Distance Auto Transportation
Long Distance Car Transportation
External terms:
BT-4800.4500-850 Travelers Switchboards
Programs that match individuals who request transportation out of town with people
who have available space in their vehicles and a common destination.
Organizations that provide nonscheduled bus transportation for groups that have
organized field trips, recreational or cultural outings or other activities that require
group transportation.
External terms:
BT-4800.4550-100 Bus Freight Services
Organizations that utilize buses to transport packages, animals or other items that
need to be shipped.
External terms:
BT-4800.4550-120 Bus Terminals
Stations where passengers can purchase tickets and board buses for their chosen
destinations.
Used for:
Bus Stations
Coach Terminals
External terms:
BT-4800.4550-450 Long Distance Bus Passenger Services
Organizations that utilize buses to transport passengers whose destinations outside
the local area.
External terms:
BT-4800.7000 Rail Transportation
Organizations that utilize trains to provide transportation for people or commodities
57
See also:
Local Rail Services (BT-4500.4900)
Rail Tours (PL-7600.9200-700)
Used for:
Train Transportation
External terms:
BT-4800.7000-700 Rail Freight Services
Organizations that utilize trains to transport packages, animals or other items that
need to be shipped.
External terms:
BT-4800.7000-750 Rail Passenger Services
Local Water Transportation (BT-4500.4950)
Marine Safety Standards (DF-8000.9000-500)
Scenic Canals (PL-7600.8300)
Sea/Lake Rescue (JR-1800.8000)
Water Safety Education (JR-8200.9500)
Water Traffic Control (TE-8440.8500-950)
External terms:
BT-4800.9500-650 Port Services
Services that are related to the management of the harbor where ships load and
unload passengers and cargo.
See also:
Used for:
External terms:
Port Authorities
Maritime (NPC )
BT-4800.9500-800 Shipping Lines
Organizations that utilize trains to transport passengers whose destinations are
outside the local area.
Commercial organizations that operate fleets of ships which sail to domestic and
international ports on a scheduled basis.
Used for:
See also:
External terms:
Amtrak Services
Train Passenger Services
External terms:
BT-4800.7000-850 Train Stations
Terminals where passengers can purchase tickets and board trains for their chosen
destinations.
Used for:
External terms:
Rail Stations
BT-4800.8500 Truck Transportation
Organizations that utilize trucks for the transportation of goods.
External terms:
BT-4800.8500-850 Truck Freight Services
Organizations that use trucks to transport packages, animals and other items that
need to be shipped.
See also:
External terms:
Truck Rentals (BT-4500.4500-900)
Cruises (PL-8700.1600)
Maritime (NPC )
BT-8300 Transportation Expense Assistance
Programs that provide immediate cash, bus tokens, loans, loan/insurance payment
support or other forms of financial assistance for people who otherwise have no
means of transportation. Transportation expense assistance programs may have
age, income, disability, need or other eligibility requirements.
See also:
Used for:
Financial Assistance for Transportation Services
Transportation Expense Help
Transportation Financing
Transportation Money
External terms:
BT-8300.0500 Air Fare
Programs that provide financial assistance for people who are in the midst of
a personal or family emergency (e.g., a death in the family or critical medical
treatment) that requires their presence in a distant location and who cannot obtain
the necessary airline tickets without assistance. Also included are organizations
that make seats on private aircraft (or regular carriers) available at low or no cost to
people who meet "compassion flight" criteria; and programs that pay for trips using
donated air miles.
See also:
Used for:
BT-4800.9500 Water Transportation
Organizations that utilize marine craft for the transportation of people and
commodities.
See also:
Harbor Patrol (FL-2800)
External terms:
Air Transportation (BT-4800.0500)
Airline Advantage Miles Donation Programs (TI-1800.0500)
Mercy Flight Volunteer Opportunities (PX-3000.5030)
Airline Ticket Payment Assistance
Compassion Flights
Financial Assistance for Airline Ticket
58
BT-8300.0850 Automobile Insurance Payment Assistance
Programs that make car insurance payments for individuals who are at risk of
losing their automobile insurance without assistance. These programs may have
age, income, disability, need or other eligibility requirements.
See also:
Used for:
Auto Insurance Payment Assistance
Car Insurance Payment Assistance
External terms:
Insurance
BT-8300.0870 Automobile Loans
Programs that provide or arrange for financing for individuals who want to lease,
purchase or repair an automobile or other means of transportation. Included are
programs that provide or arrange for low interest or interest free loans as well as
those that provide access to loans at market rates.
See also:
Local Automobile Transportation (BT-4500.4500)
Personal Loans (NT-6400)
Used for:
Auto Loans
Automotive Financing
Car Loans
Vehicle Loans
External terms:
BT-8300.0870-030 Automobile Purchase Loans
Programs that provide or arrange for financing for individuals who want to lease
or purchase an automobile or other means of transportation. In some cases, the
individual must require the vehicle to access employment, educational classes,
job training or other similar services in order to be eligible for the loan. Included
are programs that provide or arrange for low interest or interest free automobile
purchase loans as well as those that provide access to loans at market rates.
Auto Purchase Loans
Car Purchase Loans
Vehicle Purchase Loans
External terms:
provide or arrange for low interest or interest free automobile repair loans as well as
those that provide access to loans at market rates.
See also:
(JD-6500.0500-020)
Used for:
Auto Repair Loans
Car Repair Loans
Vehicle Repair Loans
External terms:
BT-8300.0900 Automobile Payment Assistance
Programs that make automobile payments for people who are at risk of losing
their means of transportation without assistance. These programs may have age,
See also:
Used for:
Auto Payment Assistance
Automobile Payments
Car Payment Assistance
Car Payments
External terms:
BT-8300.1000 Bus Fare
Programs that provide cash or tokens for individuals who have no personal means
of transportation and are unable to use public transportation (or a taxi service) for
necessary local travel without assistance with the fare. Also included are programs
that provide bus fare for people who need to travel out of town (e.g., for a funeral)
but do not have the means to do so.
See also:
Used for:
Bus Tickets
Bus Tokens
Public Transportation Fare
Transportation Vouchers
External terms:
Homelessness
Used for:
BT-8300.0870-060 Automobile Repair Loans
Programs that provide or arrange for financing for individuals who need to repair
their automobile or other means of transportation. In some cases, the individual
must require the vehicle to access employment, educational classes, job training or
other similar services in order to be eligible for the loan. Included are programs that
BT-8300.1000-400 Local Transit Fare
Programs that provide cash or tokens for individuals who have no personal means
of transportation and are unable to use public transportation (or a taxi service) for
necessary local travel without assistance with the fare.
Used for:
External terms:
Local Bus Fare
Homelessness
59
BT-8300.1000-450 Long Distance Bus Fare
Programs that provide bus fare for people who need to travel out of town (e.g., for a
funeral or to stay with relatives) but do not have the means to do so.
See also:
External terms:
Return to Point of Origin (BT-8300.7000)
Homelessness
BT-8300.2500 Gas Money
Cab Fare
Cab Vouchers
Taxi Discounts
Taxi Scrip Programs
Taxi Vouchers
External terms:
Homelessness
BT-8300.8600 Train Fare
Programs that provide money or vouchers to purchase gasoline for individuals
who need their automobile for necessary local travel but cannot afford to run their
vehicle without assistance.
Programs that provide cash to purchase train tickets, vouchers, discount coupons
or other forms of financial assistance for people who need to travel by rail but lack
the means to do so.
See also:
Used for:
See also:
Gas Voucher Programs
Gas Vouchers
Gasoline Money
Gasoline Vouchers
External terms:
Homelessness
BT-8300.3000 Mileage Reimbursements
Programs that reimburse individuals for mileage expenses incurred in connection
with medical appointments or other designated purposes.
Rail Tours (PL-7600.9200-700)
Used for:
Rail Fare
Rail Travel Vouchers
Rail Vouchers
Train Ticket Purchase Assistance
Train Travel Vouchers
Train Vouchers
External terms:
External terms:
BT-8300.7000 Return to Point of Origin
Programs that provide bus tickets, or money or vouchers for gasoline for homeless
people, relocated disaster victims or other individuals who wish to return to a legal
place of residence that is outside the area in which they are currently located and
who cannot leave without assistance.
See also:
General Relief (NL-1000.2500)
Long Distance Bus Fare (BT-8300.1000-450)
Used for:
Operation Go Home
External terms:
Travelers' Aid (NTEE )
Homelessness
BT-8400 Transportation Organizations
Organizations that are responsible for operating and/or managing the public and/
or private transportation services that are available in their communities, and/or for
providing information and/or services that enable residents to make effective use
the transportation system.
Used for:
External terms:
Transit Organizations
BT-8400.1800 Departments of Transportation/Special
Districts
Federal, state and regional entities that are responsible for transportation planning
and administration within their jurisdictions.
External terms:
BT-8300.8500 Taxi Fare
Programs that provide cash, vouchers or discount coupons that individuals can
use to pay for taxi services in situations where they have no personal means of
transportation, are unable to use public transportation for necessary local travel but
do not need the capacities of a paratransit service.
See also:
Used for:
Bus Fare (BT-8300.1000)
Merchandise/Services Discount Cards (BM-1700.5000)
Taxi Services (BT-4500.4500-850)
Cab Discounts
BT-8400.6300 Private Transit Companies
Private organizations that provide public transportation services in a community,
either independently or on the basis of contract with the public transit authority.
Public transportation includes buses, subways, light rail, commuter rail, monorail,
passenger ferry boats, trolleys, inclined railways, and people movers.
External terms:
60
BT-8400.6400 Public Transit Authorities
Special governmental authorities that are responsible for managing and operating
public transportation in cities and towns throughout the country, either directly or
via a contract with transportation companies. Public transportation includes buses,
subways, light rail, commuter rail, monorail, passenger ferry boats, trolleys, inclined
railways, and people movers. In some jurisdictions, the transit authority may also
manage paratransit services for older adults, people with disabilities and Medicaid
recipients who need transportation to medical appointments and cannot use the
bus or other alternatives; operate park-and-ride express shuttle services; provide
neighborhood transportation for public schools; and operate ride sharing programs
for commuters.
Used for:
Public Transit Agencies
Transit Authorities
External terms:
BT-8400.8500 Transit Customer Service Centers
Walk-in centers that are staffed by information service representatives who can
answer inquirer questions about the routes, schedules and fares of a particular
public transportation authority or private transit company.
External terms:
BT-8400.8550 Transportation Information Clearinghouses/511
Services
Programs that provide information about highway conditions, public transportation
services and related information that commuters and other travelers can access
in some areas by dialing the three digit number, 511, from a wireless or landline
telephone, and in other areas, by dialing a seven digit number. Callers get
integrated information posted by local governments, traffic departments, airports
(where they have been incorporated into the system), and tourism and transit
agencies about traffic conditions and incidents on specific segments of streets
and highways, road closures, public transportation routes and fares, carpool and
vanpool options, paratransit services for older adults and people with disabilities,
bicycling information and transportation information related to special events. In
some areas, tourist information, parking location and status information, local
points of interest information, interregional information, driving directions, public
transportation trip itinerary planning, multimodal routing and trip planning, incident
reporting and transportation facilities information may also be available. Some
systems may integrate Amber Alerts into their messaging system. Many also have
websites as an alternative source of transportation information.
See also:
Child Kidnapping Alert Programs (FN-1500.1510)
Local Transportation (BT-4500)
Road Closures Bulletins (TH-2100.7000)
Traffic Bulletins/Information (JR-8000.8500)
Travel Directions/Trip Planning (BT-8750.8600)
Used for:
511 Services
Transportation Information Portals
External terms:
Information & Referral (NPC )
Personal Social Services (NTEE )
and pollution in a particular geographic area, mitigate traffic expected from new
development, improve commuting options for their employees and encourage other
activities that make more efficient use of transportation and parking resources.
TMAs promote shared ride and the use of transit, walking, biking, work schedule
changes and telecommuting, especially during the most congested time of the
day. They are typically funded through dues paid by member businesses and local
government grants; and may supplement their budgets by charging fees for the
services they offer such as guaranteed rides home, vanpools and shuttle services.
Used for:
External terms:
TMAs
BT-8500 Transportation Passes
Programs that issue identification cards or vouchers that people can use in lieu of
cash to pay for transportation.
External terms:
BT-8500.1000 Local Transit Passes
Programs that issue identification cards that people can use in lieu of cash to pay
for mass transit services.
See also:
Used for:
Bus Passes
Commuter Rail Passes
Light Rail Passes
Passenger Ferry Passes
Subway Passes
Trolley Passes
External terms:
BT-8500.1000-180 Discount Transit Passes
Programs that issue passes for students, older adults and people who have
disabilities that enable them to utilize mass transit services at discount rates.
See also:
Discount Programs (BM-1700)
Used for:
Discount Bus Passes
Discount Commuter Rail Passes
Discount Light Rail Passes
Discount Passenger Ferry Passes
Discount Subway Passes
Discount Trolley Passes
Mass Transit Discount Student Bus Passes
External terms:
Disabilities
Homelessness
Older Adults
BT-8500.1000-200 Free Transit Passes
Programs that issue passes for older adults, people who have disabilities, students
or other groups which enable them to utilize mass transit services at no cost.
Used for:
BT-8400.8600 Transportation Management Associations
Nonprofit organizations whose members are private businesses, developers and
local governments that have formed a partnership to reduce traffic congestion
Free Bus Passes
Free Commuter Rail Passes
Free Light Rail Passes
Free Passenger Ferry Passes
Free Subway Passes
61
Free Trolley Passes
Disabilities
Homelessness
Older Adults
External terms:
BT-8500.1000-220 Full Fare Transit Passes
Programs that issue passes which people can use in lieu of cash to purchase
transportation service via mass transit at regular rates.
Used for:
Full Fare Bus Passes
Full Fare Commuter Rail Passes
Full Fare Light Rail Passes
Full Fare Passenger Ferry Passes
Full Fare Subway Passes
Full Fare Trolley Passes
External terms:
BT-8500.6500 Paratransit Vouchers
Vouchers for community-operated paratransit services which are provided by senior
centers and other organizations for people who qualify or are in need.
See also:
External terms:
Paratransit Programs (BT-4500.6500)
Older Adults
BT-8500.8400 Toll Road/Bridge Passes
Programs that issue passes which allow people who use toll roads or bridges on a
regular basis to pay tolls on a monthly basis instead of waiting in line at toll plazas.
Some passes are E-passes or transponders which can be read electronically by the
toll-taking facility. People pay in advance and tolls are automatically deducted from
their account as they pass through the toll plaza.
See also:
Used for:
Transportation Smart Cards (BT-8500.8500)
Toll Bridge Passes
Toll Road Passes
External terms:
BT-8500.8500 Transportation Smart Cards
Programs that use contactless smart cards (credit card sized plastic cards with an
embedded antenna and computer chip) that people can use to pay for subway, light
rail, bus, bus rapid transit, paratransit and ferry services, as well as fares and tolls
on other transportation systems. Some electronic toll transponders for highway toll
collection also accept smart cards. Smart card systems have data communications
and data processing capabilities that are superior to traditional ticketing, magnetic
stripe and token-based systems. They permit fare systems to collect and share
data and facilitate projects such as integrating multiple transit operators under a
regional fare clearinghouse, or supporting human service operations where ride
tracking, eligibility and billing data is shared and stored. In addition, the contactless
capability of smart cards demands much less manual dexterity than tokens and
magnetic-stripe farecards, making them easier for some passengers to use.
Transportation smart card systems may be used in the future as the basis for
integrated transit fare, parking payment and highway toll collection.
See also:
External terms:
BT-8750 Travelers Assistance
Programs that provide supportive services including information and emergency
assistance for tourists, travelers or other visitors who have encountered problems,
need directions or trip planning services to reach a destination or require
information about the local transportation system.
See also:
Repatriation Assistance (NL-1000.7200)
Return to Point of Origin (BT-8300.7000)
(BT-8400.8550)
Travelers Assistance Volunteer Opportunities (PX-8500.8500)
Travelers Switchboards (BT-4800.4500-850)
External terms:
Traveler's Assistance (NPC )
BT-8750.0300 Airport Travelers Assistance Programs
Programs that operate information booths in airport terminals that are staffed by
people, usually volunteers, who can answer questions for the traveling public
regarding airline schedules, airport facilities, hotel accommodations, tourist
attractions, city bus services to and from the airport, ground transportation, and
directions for people driving into the city or outlying areas; provide airport paging
services; arrange for interpretation services for visitors speaking a language other
than English; arrange for wheelchairs; and provide general assistance for people
with disabilities or special needs.
See also:
Used for:
External terms:
Airports (BT-4800.0500-080)
Airport Information Booths
BT-8750.1400 Consulates/Foreign Government
Representatives
The headquarters of public officials who have been appointed by a foreign
government to reside in the United States and take responsibility for developing
and protecting the economic interests of that government and looking after the
welfare of any of its citizens who may be traveling or living in the U.S.
See also:
Used for:
External terms:
Embassies/Consulates Abroad (TL-1900)
Embassies
Comments:
Use this term for for embassies and consulates of foreign
countries that are located in the U.S. or Canada. Use
Embassies/Consulates Abroad (TL-1900) for U.S. and
Canadian embassies and consulates that are located in foreign
countries.
BT-8750.1500 Customs Assistance
Organizations that provide information and assistance regarding the duty that
people are required to pay on merchandise that has been brought into the country
from abroad.
External terms:
Related concepts: International/Intercultural
Biblio Reference:
“200 Years of History”, U.S. Customs & Border Protection
website, U.S. Department of Homeland Security, http://
www.customs.gov/xp/cgov/toolbox/about/history/history.xml
Toll Road/Bridge Passes (BT-8500.8400)
62
BT-8750.1800 Emergency Road Service
Programs that arrange for the dispatch of a tow truck to assist motorists whose
vehicles have become disabled on roads or highways because their car has stalled,
they have a flat tire, are out of gas or are locked out of their cars. Services may
include towing, tire changes, jump starts, lockout assistance (key breaks in the
ignition, broken keys in the door or trunk, lost keys or keys locked in the car) and
emergency fuel and water delivery.
Used for:
Emergency Automobile Towing
Emergency Fuel/Water Delivery Services
Emergency Lockout Services
Emergency Tire Change Services
Jump Start Services
Motor Vehicle Lockout Services
Road Service
Roadside Assistance
Stranded Motorist Assistance
Tow Trucks
Towing Services
External terms:
BT-8750.2100 Foreign Visitor Assistance
Programs that have been established for the express purpose of assisting tourists
from other countries who have encountered difficulty and who may have language
barriers or other problems that make it hard for them to access needed services
through direct channels.
See also:
External terms:
International Affairs (TL)
BT-8750.3300 International Travel Advisories
Programs that provide information to the public regarding health risks, political
instability and other conditions abroad which may affect an individual's decision to
travel.
See also:
International Affairs (TL)
Safety Advisories (JR-8000)
Used for:
International Travel Safety Advisories
External terms:
BT-8750.5000 Mariner Assistance
Programs that provide a variety of services such as recreational activities,
refreshments, access to telephones to call home, reading materials, advocacy and
transportation to places of interest in the community as well as to and from the
program location for merchant seamen and other seafarers from any country whose
ships are in port.
Used for:
Merchant Marine Services
Seafarer Services
Seamen's Missions
Seamen's Services
External terms:
BT-8750.8500 Tourist Information
Tourist bureaus, information centers and other community organizations that make
available information about local points of interest, cultural events, recreational
activities, hotels, restaurants, medical and dental services and other community
resources.
See also:
Business Associations (TN-1000)
Tourism Development (TB-8700)
Tourist Visas (FT-3600.6250-840)
Used for:
Convention and Visitor's Bureaus
Convention and Visitors Bureaus
Foreign Government Tourist Offices
State Government Tourist Offices
Tourist Bureaus
Visitor's Bureaus
External terms:
BT-8750.8550 Transportation System Orientation Programs
Programs that provide training which introduces new riders, commuters and
other residents to the transportation options that are available in their community
and teaches them to use the system effectively. Participants learn the basic
components of the public transit system and other transportation options (e.g.,
bicycles, carpools and vanpools); the location of park and ride or park and pool
lots, bus stops, train stations, ferry terminals and other facilities; and basic travel
skills such as how to read a bus schedule, find the bus closest to work/home,
participate in a car/van pool and plan a commute using the system. Instruction may
be provided on an individual or group basis and may involve field training in which
the individual is accompanied by a customer service representative. The objective
of the training is to encourage use of the public transportation by building rider
confidence and comfort with the system.
See also:
Travel Training for Older Adults/People With Disabilities
(LR-8500)
Used for:
Commuter Travel Training Programs
Public Transit Orientation Programs
Public Transportation Orientation Programs
External terms:
Biblio Reference:
"All Aboard with Travel Training", MTA Maryland RTAP
Update, Spring 2004, Vol. #, Issue 1, http://www.kfhgroup.com/
spring2004.pdf
BT-8750.8600 Travel Directions/Trip Planning
Programs that provide route information and other details needed for local or
regional travel. Services may include driving or cycling directions; information about
transportation options; help in choosing the mode of transportation that best fits a
particular trip or schedule; and/or personalized assistance in planning a one-time
trip or a new commute including transit routes for available bus, train, subway and
ferry services, with time and connection details, and needed maps and schedules.
See also:
(BT-8400.8550)
Travel Planning/Booking Services (PL-8700.8600)
Used for:
Bus Route Information
Bus Schedules
Commuter Trip Planning
Ferry Schedules
Train Schedules
External terms:
BV Utilities
Organizations that provide electric, natural gas, home heating fuel, telephone,
water, sewer or cable services for residential and business consumers; manage the
connection and repair of utility services; and/or offer financial assistance or other
forms of support for people who are at risk of having their utilities shut off.
See also:
External terms:
Housing/Shelter (BH)
Public Utilities (NTEE )
Utility Systems (NPC )
63
BV-8900 Utility Assistance
Programs that provide financial assistance for people who are at risk for having
their utilities shut off; offer discounted utility services; provide disconnection
protection; arrange for notification regarding pending disconnection; make available
special services such as large print utility bills or levalized energy bill payment
arrangements which support people's ability to make their payments; or supply
wood, propane, butane or other fuel for heating or cooking purposes in situations
where people have no other means of acquiring them. Utility assistance programs
may have age, income, disability, need or other eligibility requirements.
See also:
Power Line/Pipeline Information (TE-6450)
Public Utility Regulation/Deregulation (DF-8000.6600)
Utility Service Connection/Repair (BV-8950)
Utility Service Providers (BV-9000)
Utility Tax Exemption Information (DT-8700.9000)
Used for:
Utilities Assistance
External terms:
BV-8900.1500 Digital Television Converter Boxes/Coupons
Programs that provide converter boxes (or coupons to purchase them) that people
with analog television sets will need for television reception when the digital
transition occurs in the U.S. in 2009. The converter boxes are only required by
people who get their program over the air (with an antenna or rabbit ears). People
whose programming comes via cable or satellite require no additional equipment.
Also included are programs that provide general information about converter boxes,
how to set up the equipment, antenna needs and troubleshooting.
See also:
Cable Service Payment Assistance (BV-8900.9300-150)
Digital Television Converter Box Installation Programs
(BV-8950.1700)
Television Stations/Access Systems (TJ-5500.8500)
Used for:
Digital Television Converter Box Coupons
Digital Television Converter Box Information
Digital Television Converter Box Troubleshooting
External terms:
Older Adults
BV-8900.1700 Discounted Utility Services
Utility and home heating fuel companies that offer their services at below normal
rates for people who meet age, disability, income, need or other requirements.
See also:
Used for:
Discount Programs (BM-1700)
Discounted Utility Rates
Lifeline Assistance Program
Utilities Discounts
Utility Discounts
External terms:
Older Adults
BV-8900.1700-150 Discounted Cable Service
Cable companies that offer their services at below normal rates for people who
meet age, disability, income, need or other requirements.
Used for:
External terms:
Cable Bill Discounts
Cable Service Discounts
Older Adults
BV-8900.1700-180 Discounted Electric Service
Electric service providers that offer their services at below normal rates for people
who meet age, disability, income, need or other requirements.
Used for:
Electric Bill Discounts
Electricity Discounts
External terms:
Older Adults
BV-8900.1700-250 Discounted Gas Service
Natural gas service providers that offer their services at below normal rates for
people who meet age, disability, income, need or other requirements.
Used for:
Gas Bill Discounts
Gas Service Discounts
Natural Gas Bill Discounts
Natural Gas Discounts
Natural Gas Service Discounts
External terms:
Older Adults
BV-8900.1700-300 Discounted Heating Fuel
Organizations that provide firewood, heating oil, butane, propane, kerosene, coal
or other types of home heating fuel at no cost or below normal rates for people who
meet age, disability, income, need or other requirements.
See also:
Heating Fuel Payment Assistance (BV-8900.9300-300)
Propane/Home Heating Oil Suppliers (BV-9000.6500)
Used for:
Discounted Bottled Gas
Discounted Butane
Discounted Coal
Discounted Firewood
Discounted Heating Oil
Discounted Home Heating Fuel
Discounted Kerosene
Discounted Propane
External terms:
BV-8900.1700-330 Discounted Internet Service
Internet service providers that offer their services at below normal rates for people
Used for:
Internet Bill Discounts
Internet Service Discounts
External terms:
Older Adults
64
See also:
BV-8900.1700-850 Discounted Telephone Service
Telephone companies and wireless service providers that offer their services at
below normal rates for people who meet age, disability, income, need or other
requirements. Telephone equipment and/or cell phones may also be provided.
Used for:
Cell Phone Bill Discounts
Cell Phone Service Discounts
Discounted Cell Phone Services
Telephone Bill Discounts
Telephone Service Discounts
External terms:
Older Adults
BV-8900.1700-860 Discounted Trash/Recycling Service
Trash/recycling service providers that offer their services at below normal rates for
people who meet age, disability, income, need or other requirements.
Used for:
Garbage Bill Discounts
Garbage Service Discounts
Trash Bill Discounts
Trash Service Discounts
External terms:
Older Adults
BV-8900.1700-900 Discounted Water Service
Water service providers that offer their services at below normal rates for people
Used for:
Sewage Bill Discounts
Sewage Service Discounts
Sewer Bill Discounts
Sewer Service Discounts
Water Bill Discounts
Water Service Discounts
External terms:
Older Adults
BV-8900.4500 Large Print Utility Bills
Programs that make arrangements to issue utility bills in larger, easier-to-read type
for people who have visual impairments and are unable to read ordinary bills.
See also:
Large Print Materials/Collections (TJ-4500.8300-450)
Low Vision Aids (LH-0600.9000-450)
Utility Bill Payment Plan Negotiation Assistance
(BV-8900.9120)
External terms:
Blind & Visually Impaired Centers (NTEE )
Services for Individuals with Disabilities (NPC )
Disabilities
BV-8900.9120 Utility Bill Payment Plan Negotiation
Assistance
Programs that help people negotiate manageable utility bill payment plans in
situations where there are some resources available for this purpose.
Large Print Utility Bills (BV-8900.4500)
Utility Bill Payment Plans (BV-8900.9125)
Utility Budget Billing (BV-8900.9125-920)
Utility Service Payment Assistance (BV-8900.9300)
Used for:
Bill Payment Plan Negotiation Assistance for Utilities
External terms:
BV-8900.9125 Utility Bill Payment Plans
Utility companies that offer a variety of utility bill payment plan options that facilitate
the ability of customers to bring delinquent accounts up to date and/or make their
regular payments on time.
See also:
(BV-8900.9120)
Used for:
Bill Payment Plans for Utilities
External terms:
BV-8900.9125-600 Percentage of Income Utility Payment
Plans
Utility companies that offer an extended payment arrangement for incomeeligible households. People who qualify for the program pay a percentage of
their monthly household income to the company that provides the primary and/or
secondary source of heat rather than the full amount owed based on energy usage.
Consumers are responsible for any debt or arrearage (the difference between their
remaining PIPP balance and their actual bill) once they end participation, become
ineligible or are disconnected for missed payments. People who discontinue the
program may be placed in an arrearage crediting program which helps them
gradually return to a regular bill payment plan and clear the arrearage amount.
Used for:
PIPP Utility Payment Plans
Percentage of Income Payment Plans for Utilities
External terms:
Biblio Reference:
"Percentage of Income Plan: 2009-2010 PIPP Guidelines",
Office of the Ohio Consumers Counsel website, http://
www.pickocc.org/publications/assistance_programs/
PIPP_Guidelines.pdf
BV-8900.9125-900 Utility Arrearage Payment Plans
Utility companies that offer plans which help income-eligible customers maintain
year-round service and pay down delinquent balances. Included are incentives
programs which award credits toward delinquent balances when customers
make their agreed-upon scheduled payment, installment plan options which allow
customers to pay a portion of their arrearage amount in addition to their current
bill over a negotiated period of months and other arrangements tailored to meet
individual circumstances. Some programs may have a minimum arrearage amount
and a minimum usage amount that a customer must have before they qualify for
some of the plans.
Used for:
External terms:
Arrearage Forgiveness Programs for Utilities Bills
Delinquent Utility Bill Payment Plans
Matching Payment Programs for Utilities
Utilities Arrearage Crediting Programs
Utilities Arrearage Payment Plans
Utility Arrearage Crediting Programs
Utility Bill Arrearage Forgiveness Programs
Utility Matching Payment Programs
65
Biblio Reference:
"Utility Matching Payment Programs", United Way of
Connecticut 2-1-1 website, http://www.infoline.org/
informationlibrary/Documents/Utility%20Matching%20Payment
%20Programs%20fj.asp
BV-8900.9125-920 Utility Budget Billing
Utility companies that offer a levelized payment plan under which the utility predicts
what future bills will be for a customer based on the prior year's bills and anticipated
changes going forward (e.g., higher rates). The customer pays a level amount each
month. If at the end of the budget year, the amount paid under a budget billing plan
is more than actual charges, then the customer gets a credit. If the customer pays
less than actual charges, the customer must make up the difference. Budget billing
plans are intended to level out swings in utility bills due to seasonal changes in
customer consumption and do not affect overall utility charges.
See also:
(BV-8900.9120)
Used for:
Budget Billing for Utilities
Levelized Payment Plans for Utilities
Levelized Utility Payment Plans
External terms:
Biblio Reference:
Electrical Disconnection Protection
Electricity Disconnection Protection
Gas Disconnection Protection
Phone Service Disconnection Protection
Seasonal Utility Disconnection Protection
Seasonal Utility Termination Protection
Seasonal/Year Round Utilities Disconnection Protection
Seasonal/Year Round Utility Disconnection Protection
Telephone Disconnection Protection
Telephone Service Disconnection Protection
Utility Related Emergency Medical Certificates
Utility Related Emergency Medical Certification Programs
Winter Reconnection Orders
Year Round Utility Disconnection Protection
External terms:
Older Adults
Biblio Reference:
"Seasonal Termination Protection Regulations, LIHEAP
Clearinghouse, U.S. Department of Health and Human
Services, Administration for Children & Families, http://
www.sustainable.doe.gov/Disconnect/SeasonalDisconnect.htm
"Winter Protection/Winter Moratorium", United Way of
Connecticut 2-1-1/Infoline website, http://www.infoline.org/
InformationLibrary/Documents/Winter%20ProtectionWinter
%20Moratorium%20cdd.asp
“Budget Billing”, Public Utility Law Project website, http://
www.pulp.tc/html/budget_billing.html
BV-8900.9300 Utility Service Payment Assistance
BV-8900.9150 Utility Deposit Assistance
Programs that provide cash grants or loans for people who need to have their
electricity, gas, water or telephone service turned on but do not have the assets to
pay the required deposits. Utility deposits are not required everywhere.
Used for:
Electric Service Deposit Assistance
Electricity Deposit Assistance
Gas Deposit Assistance
Gas Service Deposit Assistance
Phone Service Deposit Assistance
Telephone Deposit Assistance
Telephone Service Deposit Assistance
Utilities Deposit Assistance
Water Deposit Assistance
Water Service Deposit Assistance
External terms:
BV-8900.9200 Utility Disconnection Notification
Programs that make arrangements to notify a designated friend, relative or other
third party when a disconnection notice is issued in hopes that a reminder or
assistance from the other person can help the individual avoid the disconnection.
Used for:
Disconnect Notices
Disconnection Notices
External terms:
BV-8900.9220 Utility Disconnection Protection
Programs, generally funded through utility rates, that prohibit utility disconnections
during severe weather for households with vulnerable members including people
who are ill or elderly or have disabilities or other hardships. In some jurisdictions,
low income individuals and families may qualify. Regulations vary from state
to state , but generally specify high and/or low temperatures that trigger a
disconnection ban (though some jurisdictions in the U.S. require a special order
by the Public Utility Commission) and explicit eligibility criteria. In some areas, the
regulations apply year-round to people with serious illnesses.
Used for:
Programs that pay all or a portion of the utility bills of people whose utilities have
been or are at risk of being shut off. Also included are non-emergency programs
like those funded through the federal Low Income Home Energy Assistance
Program (LIHEAP), also referred to as LIEAP or HEAP in some states, that
provide home energy assistance, generally in the form of a credit, for low-income
households that apply. The assistance is usually available once per calendar
year (or heating season). Utility bill payment assistance programs may have age,
See also:
(BV-8900.9120)
Used for:
Bill Payment Assistance for Utilities
Emergency Energy Assistance
Energy Assistance Programs
Energy Bill Payment Assistance
Financial Assistance for Utility Services
HEAP
LIEAP
LIHEAP
Low Income Home Energy Assistance Program
Share the Warmth
Utility Bill Help
Utility Bill Payment Assistance
Utility Bill Payment Help
Utility Help
Utility Shut Off Notice Assistance
Utility Shutoff Notice Assistance
External terms:
Comments:
Use this term (and subsets) for programs that pay for utility
services. Use Budget Billing (BV-8900.1000) for programs that
offer a balanced payment option in which utility payments are
stable throughout the year regardless of fluctuations in energy
use; Utility Arrearage Payment Plans (BV-8900.9125-900)
(U.S. only) for arrearage clearance programs, some of which
award credits toward delinquent balances when customers
make their agreed-upon scheduled payment; and Utility Bill
Payment Plan Negotiation Assistance (BV-8900.9120) for
Electric Service Disconnection Protection
66
Biblio Reference:
balanced payment option in which utility payments are stable
throughout the year regardless of fluctuations in energy use;
Use Budget Billing (BV-8900.1000) for programs that offer a
Utility Arrearage Payment Plans (BV-8900.9125-900) (U.S.
only) for arrearage clearance programs, some of which award
credits toward delinquent balances when customers make their
agreed-upon scheduled payment; and Utility Bill Payment Plan
Negotiation Assistance (BV-8900.9120) for programs that help
people negotiate payment plans when some resources are
available for this purpose.
programs that help people negotiate payment plans when
some resources are available for this purpose.
"Low Income Energy Assistance Programs", California
Energy Commission Consumer Energy Center website, http://
www.consumerenergycenter.org/home/your_energy_bill/
assistance.html
BV-8900.9300-150 Cable Service Payment Assistance
Programs that pay all or a portion of the cable television service expenses of
people whose cable service has been or is at risk of being turned off. Also included
are programs that help qualified low-income consumers connect or hook up to
the cable network by paying a portion of the hook-up fee; or encourage cable
companies to offer a deferred payment schedule for hook-up charges. Cable
television service payment assistance programs may have age, income, disability,
need or other eligibility requirements.
See also:
Cable Television Companies (TJ-5500.8500-150)
Digital Television Converter Boxes/Coupons (BV-8900.1500)
Internet Service Payment Assistance (BV-8900.9300-330)
Used for:
Cable Bill Payment Assistance
Cable Service Expense Assistance
Cable Television Expense Assistance
Cable Television Service Payment Assistance
Financial Assistance for Cable Service
External terms:
Comments:
Use this term for programs that pay for cable services.
Use Utility Bill Payment Plan Negotiation Assistance
(BV-8900.9120) for programs that help people negotiate
manageable payment plans when some resources are
BV-8900.9300-180 Electric Service Payment Assistance
Programs that pay all or a portion of the electric service expenses of people
whose electricity has been or is at risk of being shut off. Also included are nonemergency programs like those funded through the federal Low Income Home
Energy Assistance Program (LIHEAP), also referred to as LIEAP or HEAP in some
states, that provide home energy assistance, generally in the form of a credit, for
low-income households that apply. The assistance is usually available once per
calendar year (or heating season). Electric service payment assistance programs
may have age, income, disability, need or other eligibility requirements.
See also:
Electric Service Connection/Repair (BV-8950.1800)
Electric Service Providers (BV-9000.1500)
Post Disaster Electrical Power Restoration Teams
(TH-2300.6300)
Used for:
Electric Bill Assistance
Electric Bill Help
Electric Bill Payment Assistance
Electric Bill Payment Help
Electric Service Expense Assistance
Electricity Bill Payment Help
Electricity Bill Assistance
Electricity Bill Help
Electricity Bill Payment Assistance
Electricity Service Payment Assistance
Financial Assistance for Electric Service
HEAP Electric Bill Payment Assistance
Help With Electric Bills
Help With Electricity Bills
Help With Light Bills
LIEAP Electric Bill Payment Assistance
Light Bill Help
Light Bill Payment Assistance
Light Bill Payment Help
External terms:
Comments:
Use this term for programs that pay for electric services.
BV-8900.9300-250 Gas Service Payment Assistance
Programs that pay all or a portion of the gas service expenses of people whose gas
has been or is at risk of being shut off. Also included are non-emergency programs
like those funded through the federal Low Income Home Energy Assistance
Program (LIHEAP), also referred to as LIEAP or HEAP in some states, that
provide home energy assistance, generally in the form of a credit, for low-income
households that apply. The assistance is usually available once per calendar year
(or heating season). Gas service payment assistance programs may have age,
See also:
Natural Gas Service Connection/Repair (BV-8950.6000)
Natural Gas Service Providers (BV-9000.6000)
Used for:
Financial Assistance for Gas Service
Gas Bill Assistance
Gas Bill Help
Gas Bill Payment Assistance
Gas Bill Payment Help
Gas Service Expense Assistance
HEAP Gas Bill Payment Assistance
Help With Gas Bills
LIEAP Gas Bill Payment Assistance
Natural Gas Bill Payment Assistance
External terms:
Comments:
Use this term for programs that pay for natural gas services.
Utility Arrearage Payment Plans (BV-8900.9125-900) (U.S.
only) for arrearage clearance programs, some of which award
credits toward delinquent balances when customers make their
agreed-upon scheduled payment; and Utility Bill Payment Plan
Negotiation Assistance (BV-8900.9120) for programs that help
people negotiate payment plans when some resources are
BV-8900.9300-300 Heating Fuel Payment Assistance
Programs that pay all or a portion of the home heating fuel expenses of people who
are unable to purchase the resources to heat their homes without assistance. Also
included are non-emergency programs like those funded through the federal Low
Income Home Energy Assistance Program (LIHEAP), also referred to as LIEAP
or HEAP in some states, that provide home energy assistance for low-income
households that apply, usually once per calendar year; and programs that pay for
firewood, propane, butane, kerosene, coal or other bulk fuels that are used for
heating or cooking purposes in situations where people have no other means of
acquiring them. Heating fuel payment assistance programs may have age, income,
See also:
Used for:
Discounted Heating Fuel (BV-8900.1700-300)
Firewood Stockpiling (PH-3300.2750-200)
Propane/Home Heating Oil Suppliers (BV-9000.6500)
Bottled Gas Bill Payment Assistance
Bottled Gas Bill Payment Help
Bottled Gas Purchase Assistance
Butane Bill Help
Butane Bill Payment Help
Butane Purchase Assistance
67
Coal Bill Help
Coal Bill Payment Assistance
Coal Bill Payment Help
Coal Purchase Assistance
Firewood Purchase Assistance
Heating Bill Assistance
Heating Fuel Assistance
Heating Fuel Bill Assistance
Heating Fuel Bill Help
Heating Fuel Bill Payment Assistance
Heating Fuel Bill Payment Help
Heating Fuel Expense Assistance
Heating Fuel Purchase Assistance
Heating Fuel Service Payment Assistance
Home Heating Fuel Assistance
Home Heating Fuel Bill Help
Home Heating Fuel Bill Payment Help
Kerosene Bill Help
Kerosene Bill Payment Help
Kerosene Purchase Assistance
LHEAP
LIEAP
LIHEAP
LP Gas Bill Help
LP Gas Bill Payment Assistance
LP Gas Bill Payment Help
LP Gas Purchase Assistance
Liquefied Petroleum Bill Help
Liquefied Petroleum Bill Payment Assistance
Liquefied Petroleum Bill Payment Help
Liquefied Petroleum Purchase Assistance
Propane Bill Help
Propane Bill Payment Help
Propane Gas Bill Assistance
Propane Purchase Assistance
External terms:
Distribution of Free/At-Cost Fuel (UWASIS )
Comments:
Use this term for programs that pay for home heating fuel
services. Use Budget Billing (BV-8900.1000) for programs
that offer a balanced payment option in which home heating
fuel payments are stable throughout the year regardless
of fluctuations in energy use and Utility Bill Payment Plan
Negotiation Assistance (BV-8900.9120) for programs that
help people negotiate manageable payment plans when some
resources are available for this purpose.
BV-8900.9300-330 Internet Service Payment Assistance
Programs that pay all or a portion of the Internet activation and/or connection
expenses of people whose Internet service has been or is at risk of being
discontinued. Charges for Internet services may be bundled with those for cable or
telephone service depending on the provider an individual selects. Internet service
payment assistance programs may have age, income, disability, need or other
eligibility requirements.
See also:
Cable Service Payment Assistance (BV-8900.9300-150)
Internet Service Provider Selection (TP-3350.3450-330)
Internet Service Providers (TJ-1800.6500-330)
Used for:
Internet Activation Fee Payment Assistance
Internet Connection Fee Payment Assistance
Internet Service Provider Fee Payment Assistance
External terms:
Comments:
Use this term for programs that pay for Internet activation or
connection services. Use Utility Bill Payment Plan Negotiation
Assistance (BV-8900.9120) for programs that help people
negotiate manageable payment plans when some resources
are available for this purpose.
BV-8900.9300-850 Telephone Service Payment Assistance
Programs that pay all or a portion of the telephone expenses of people whose
telephone service has been or is at risk of being disconnected. Also included are
programs that help qualified low-income consumers connect or hook up to the
telephone network by paying a portion of the hook-up fee or encourage telephone
companies to offer a deferred payment schedule for hook-up charges. Telephone
service payment assistance programs may have age, income, disability, need or
other eligibility requirements.
See also:
Internet Service Payment Assistance (BV-8900.9300-330)
Telephone Service Connection/Repair (BV-8950.8500)
Telephone Service Providers (BV-9000.8750)
Used for:
Cell Phone Service Payment Assistance
Financial Assistance for Phone Service
Financial Assistance for Telephone Service
Help With Phone Bills
Help With Telephone Bills
LinkUp America
Phone Bill Assistance
Phone Bill Expense Assistance
Phone Bill Help
Phone Bill Payment Assistance
Phone Bill Payment Help
Phone Service Payment Assistance
Telephone Bill Assistance
Telephone Bill Help
Telephone Bill Payment Assistance
Telephone Bill Payment Help
Telephone Service Expense Assistance
External terms:
Comments:
Use this term for programs that pay for telephone service.
Biblio Reference: "The FCC's Universal Service Program for Low-Income
Consumers", Federal Communications Commission (FCC)
website, http://www.fcc.gov/wcb/tapd/universal_service/
lowincome.html
BV-8900.9300-860 Trash/Recycling Service Payment
Assistance
Programs that pay all or a portion of the trash/recycling collection expenses of
people whose service has been or is at risk for being discontinued. In many
communities, trash collection services are considered a utility and in some, the fees
are bundled with fees for other services provided by the city, e.g., electricity, gas
and/or water/wastewater. Trash/recycling collection service payment assistance
programs may have age, income, disability, need or other eligibility requirements.
See also:
Used for:
Trash/Garbage Pickup (TE-8920.7100-850)
Financial Assistance for Garbage Service
Financial Assistance for Recycling Service
Financial Assistance for Trash Service
Garbage Bill Help
Garbage Bill Payment Assistance
Garbage Bill Payment Help
Garbage Collection Bill Payment Assistance
Garbage Pickup Bill Payment Assistance
Help With Garbage Bills
Help With Rubbish Bills
Help With Trash Bills
Rubbish Bill Help
Rubbish Bill Payment Assistance
Rubbish Bill Payment Help
Rubbish Collection Bill Payment Assistance
Rubbish Pickup Bill Payment Assistance
Trash Bill Help
Trash Bill Payment Assistance
Trash Bill Payment Help
Trash Collection Bill Payment Assistance
Trash Pickup Bill Payment Assistance
Trash/Garbage Bill Payment Assistance
68
Trash/Garbage Service Expense Assistance
Trash/Recycling Bill Help
External terms:
Comments:
Use this term for programs that pay for trash/recycling
collection services. Use Utility Bill Payment Plan Negotiation
Assistance (BV-8900.9120) for programs that help people
negotiate manageable payment plans when some resources
are available for this purpose.
BV-8900.9300-950 Water Service Payment Assistance
Programs that pay all or a portion of the water service expenses of people whose
water has been or is as risk of being shut off. Included are sewer bills that may be
bundled with the water payment or charged separately. Water service payment
assistance programs may have age, income, disability, need or other eligibility
requirements.
See also:
Water Service Connection/Repair (BV-8950.9500)
Water Service Providers (BV-9000.9500)
Used for:
Financial Assistance for Sewage Service
Financial Assistance for Sewer Service
Financial Assistance for Water Service
Help With Sewage Bills
Help With Sewer Bills
Help With Water Bills
Sewage Bill Help
Sewage Bill Payment Assistance
Sewage Bill Payment Help
Sewage Service Expense Assistance
Sewage Service Payment Assistance
Sewer Bill Payment Assistance
Sewer Bill Payment Help
Sewer Service Expense Assistance
Sewer Service Payment Assistance
Water Bill Assistance
Water Bill Help
Water Bill Payment Assistance
Water Bill Payment Help
Water Service Expense Assistance
External terms:
Comments:
Use this term for programs that pay for water/sewer services.
BV-8950 Utility Service Connection/Repair
Organizations that are responsible for processing utility connection orders;
installing, maintaining and repairing necessary equipment; activating service;
accepting and responding to reports of outages or other problems; reading meters
or otherwise measuring usage; and/or billing and collection.
See also:
Used for:
External terms:
Public Utility Regulation/Deregulation (DF-8000.6600)
Utility Assistance (BV-8900)
Utility Service Providers (BV-9000)
Connection/Repair Service for Utilities
Utilities Connection/Repair
Utility Box Installation
Utility Connection/Repair
BV-8950.1700 Digital Television Converter Box Installation
Programs
Programs that help people who have a digital television converter box install
the equipment if they are unable to do so themselves. Some programs focus on
reaching "at risk" households, e.g., low-income consumers, minority communities,
non-English speaking consumers, older adults, consumers living in rural areas or
on tribal lands, and consumers with disabilities.
See also:
Digital Television Converter Boxes/Coupons (BV-8900.1500)
Television Stations/Access Systems (TJ-5500.8500)
External terms:
Biblio Reference:
"Need Help Installing Your DTV Converter Box?", http://
abclocal.go.com/kfsn/story?section=resources&id=6836507
BV-8950.1800 Electric Service Connection/Repair
Organizations that are responsible for processing electric service connection
orders; installing, maintaining and repairing necessary equipment; activating
service; accepting and responding to reports of downed power lines, power
blackouts or other problems; reading meters to measure energy usage; and/or
billing and collection.
See also:
Used for:
External terms:
Electric Service Payment Assistance (BV-8900.9300-180)
Electric Service Providers (BV-9000.1500)
Electric Power Service Connection/Repair
Electricity Connection/Repair
Electricity Service Connection/Repair
BV-8950.1800-170 Electric Meter Installation
Organizations that install meters which measure electrical power usage within a
residential or commercial building.
External terms:
BV-8950.1800-175 Electric Meter Maintenance
Organizations that are responsible for repairing or replacing meters which measure
electrical power usage in homes or other buildings in situations where the meters
are not functioning properly.
Used for:
External terms:
Electric Meter Repair
Electric Meter Replacement
BV-8950.1800-180 Electric Service Billing/Collections
Offices that are responsible for handling electric service billing and collection
problems, and for responding to inquiries about fees, charges and payment options.
Used for:
External terms:
Electricity Service Billing/Collections
BV-8950.1800-185 Electric Service Connection
Offices that are responsible for activating electric service for new customers.
Used for:
External terms:
Electricity Service Connection
BV-8950.1800-190 Electric Service Maintenance/Repair
69
Organizations that are responsible for accepting and acting on reports of electric
service outages, downed power lines or other problems with the electric service.
Used for:
External terms:
Downed Power Lines
Electricity Service Maintenance/Repair
Power Black Outs
Power Blackouts
BV-8950.6000 Natural Gas Service Connection/Repair
Organizations that are responsible for processing natural gas service connection
service; accepting and responding to reports of gas leaks or other problems;
reading meters to measure energy usage; and/or billing and collection.
See also:
Used for:
External terms:
Gas Service Payment Assistance (BV-8900.9300-250)
Natural Gas Service Providers (BV-9000.6000)
Gas Connection/Repair
Gas Service Connection/Repair
BV-8950.6000-250 Gas Meter Installation
Organizations that install meters which measure natural gas usage within a
residential or commercial building.
External terms:
BV-8950.8500 Telephone Service Connection/Repair
Organizations that are responsible for processing telephone service connection
service; accepting and responding to reports of downed telephone lines,
interruptions in service or other problems; and/or billing and collection.
See also:
Used for:
External terms:
Telephone Service Providers (BV-9000.8750)
Phone Connection/Repair
Phone Service Connection/Repair
Telephone Connection/Repair
BV-8950.8500-850 Telephone Service Billing/Collections
Offices that are responsible for handling telephone service billing and collection
Used for:
External terms:
Phone Service Billing/Collections
BV-8950.8500-855 Telephone Service Connection
Offices that are responsible for activating telephone service for new customers.
Used for:
External terms:
Phone Connection Services
Phone Service Connection
Telephone Connection Services
BV-8950.6000-255 Gas Meter Maintenance
natural gas usage in homes or other buildings in situations where the meters are
not functioning properly.
Used for:
External terms:
Gas Meter Repair
Gas Meter Replacement
BV-8950.6000-600 Natural Gas Service Billing/Collections
Offices that are responsible for handling natural gas service billing and collection
External terms:
BV-8950.6000-605 Natural Gas Service Connection
BV-8950.8500-860 Telephone Service Repair
Organizations that are responsible for accepting and acting upon reports of out of
order telephone numbers or other problems with the telephone service.
Used for:
External terms:
BV-8950.9500 Water Service Connection/Repair
Organizations that are responsible for processing water service connection orders;
installing, maintaining and repairing necessary equipment; activating service;
accepting and responding to reports of water leaks or other problems; reading
meters to measure energy usage; and/or billing and collection. Services include the
hook-up and the installation, maintenance and repair of water lines, water meters
and other necessary equipment on private property from the point of connection to
the street.
See also:
Offices that are responsible for activating natural gas service for new customers.
Used for:
External terms:
Natural Gas Connection Services
BV-8950.6000-610 Natural Gas Service Maintenance/Repair
Organizations that are responsible for relighting gas furnaces, inspecting and
adjusting gas appliances to ensure safe and efficient use and accepting and acting
upon reports of gas leaks or other problems with the natural gas service.
Used for:
External terms:
Gas Appliance Safety Inspections
Gas Furnace Pilot Light Services
Phone Service Repair
Used for:
External terms:
Drinking Water Donation Programs (TI-1800.1900)
Street Flooding/Drainage (TE-8000.8230)
Water Connection Permits (TE-1000.1500-950)
Water Purification Bulletins (JR-8000.6400-950)
Water Quality Assurance (JD-6500.9500)
Water Service Payment Assistance (BV-8900.9300-950)
(DF-7000.9200)
Water Connection/Repair
70
BV-8950.9500-850 Temporary Water Service Turn Off/On
Organizations that are responsible for temporarily turning the water service off
at the curb box (also known as the "curb stop" or the "stop box") in response to
requests from property owners in situations where they are unable to turn the water
off themselves, and for turning the water back on when the problem has been
resolved.
External terms:
BV-8950.9500-900 Water Meter Installation
Organizations that install meters which measure the volume of water usage within
a residential or commercial building. Water meters ensure that individuals and
businesses pay for the amount of water used, thus providing an incentive for water
conservation. Water meters may be compulsory in new buildings depending on the
jurisdiction while owners of older homes may be required to install water meters
upon purchase.
External terms:
can choose to purchase electricity and/or natural gas from a variety of competing
sources while maintaining their current delivery arrangements. Choices are also
available in local and long distance telephone service.
See also:
Federal Energy ESF (TH-1500.1800-170)
Power Line/Pipeline Information (TE-6450)
Specialized Telecommunications Equipment (LH-0600.8180)
Utility Line Location Information/811 Services (TE-8800)
Used for:
Public Utilities
Utilities Service Providers
External terms:
BV-9000.1500 Electric Service Providers
water usage in homes or other buildings in situations where the meters are not
functioning properly.
Public or private entities that are responsible for the generation, transmission,
sale and/or distribution of electricity to retail or end-use customers. In areas where
power deregulation has occurred and unbundled electric service is available,
customers can choose to purchase electricity from a variety of alternative sources
at rates determined by market forces (while maintaining their current delivery
arrangements), or may elect to stay with their current electric company under, in
most cases, regulated rates.
Used for:
See also:
BV-8950.9500-905 Water Meter Maintenance
Water Meter Repair
Water Meter Replacement
Offices that are responsible for handling water service billing and collection
Electric Service Connection/Repair (BV-8950.1800)
Electric Service Payment Assistance (BV-8900.9300-180)
Post Disaster Electrical Power Restoration Teams
(TH-2300.6300)
Used for:
Electric Power Service Providers
External terms:
External terms:
Biblio Reference:
External terms:
BV-8950.9500-915 Water Service Billing/Collection Services
"Electric Restructuring Glossary", WattsNewCT website, http://
www.wattsnewct.com/glossary.html
BV-8950.9500-920 Water Service Connection
Offices that are responsible for activating water service for new customers.
Used for:
External terms:
"Electric Glossary", ChooseEnergy website, http://
www.chooseenergy.com/education-center-electricityglossary.aspx
"Electric Terminology", Arizona Corporation Commission
website, http://www.cc.state.az.us/divisions/utilities/electric/
terms.asp
Water Connection Services
"How Electricity Gets to Your Home", PowerHouse website,
http://www.powerhousetv.com/stellent2/groups/public/
documents/pub/phtv_eb_hw_000309.hcsp
BV-8950.9500-930 Water Service Line Repair
Organizations that are responsible for repairing or replacing water pipes that run
from the water company's main on the street to the curb box (also known as the
"curb stop" or "stop box") in situations where there are leaks or other problems.
Water pipe repairs between the curb box and the building are the responsibility of
the property owner.
External terms:
Biblio Reference:
"Service Line Repairs", City of Fort Collins Utility website,
http://fcgov.com/water/repairs.php
"Water Department: Frequently Asked Questions", Valparaiso
City Utilities website, http://www.valparaisoutilities.org/water/
consumer/faqs.htm
BV-9000 Utility Service Providers
Companies that provide natural gas, electric, water or telephone services to
business and residential customers. Also included are companies that provide
propane/home heating oil or other similar energy alternatives. In areas where
power deregulation has occurred and unbundled service is available, customers
BV-9000.1500-050 Alternative Electric Suppliers
Entities other than the current monopoly supplier of electric energy that sell or
broker electricity to retail or end-use customers and deliver it, generally using
the transmission or distribution facilities of the local electric utility. Alternative
suppliers may include other utilities, independent power producers, brokers/
marketers or aggregators (entities such as civic organizations, cities and towns,
business associations and nonprofit organizations that bring together a group of
consumers to purchase energy in bulk). Customers choosing to purchase service
from an alternative electric power supplier will continue to pay their existing utility
a distribution charge while the cost of electric supply, generation and transmission
will be determined by a contract between the customer and the alternative electric
supplier. Also included are organizations that make available lists of alternative
electric suppliers.
Used for:
AESs
ARES
Alternative Electric Power Supplier Lists
Alternative Electric Power Suppliers
Alternative Electricity Suppliers
Alternative Retail Electric Suppliers
Competitive Electric Suppliers
Electric Power Aggregators
71
Electric Power Brokers
Electric Power Resellers
Electric Supplier Lists
Electric Suppliers
Retail Electric Suppliers
External terms:
Electric Distribution Companies
Local Electric Utilities
Local Wires Companies
Rural Electric Cooperatives
Utility Distribution Companies
External terms:
Biblio Reference:
Biblio Reference:
terms.asp
terms.asp
BV-9000.1500-250 Electric Generation Companies
Companies that generate/produce electricity using coal, using solar power,
wind power, fuel cells, hydroelectric power, landfill gas, digester gas, waste,
dedicated energy crops available on a renewable basis or low-emission, nontoxic
biomass based on solid organic fuels from wood, forest or field residues or other
energy sources. Electric generation companies may also purchase energy on
the wholesale market. The electricity is sold to customers by electric power
suppliers, transmitted via high voltage wires and towers and delivered by an electric
distribution company, usually the local electric utility, via a system of poles and
wires that carry the electricity into the homes and businesses of customers.
Used for:
Electric Power Plants
Electricity Generation Companies
External terms:
Biblio Reference:
terms.asp
BV-9000.1500-450 Local Electric Utility Companies
Electric companies that own the system of poles, wires, conduits or other fixtures
along public highways or streets that is necessary to deliver purchased electricity
to a retail consumer's home or business. Included are investor-owned electric
utilities, municipal and state utilities, federal electric utilities, and rural electric
cooperatives (member-owned electric utility companies that may be engaged in
the generation, wholesale purchasing, transmission, and/or distribution of electric
power to serve the demands of their members on a nonprofit basis). In areas where
deregulation has occurred and unbundled electric service is available, local utility
companies continue to provide electricity distribution services for customers who
elect to purchase their electricity from an alternative supplier, but will provide the
full package of bundled electric services for customers who do not choose direct
access via such a supplier. They are responsible for processing connection orders;
installing, maintaining and repairing meters and other necessary equipment; and
accepting and responding to reports of downed or arcing power lines, transformers
that have been hit by lightning or otherwise affected by bad weather or other
problems which constitute a hazard or threaten to interrupt service.
Used for:
Electric Companies
Electric Cooperatives
BV-9000.6000 Natural Gas Service Providers
Public or private entities that are responsible for the generation, transmission, sale
and/or distribution of natural gas to retail or end-use customers. In areas where
power deregulation has occurred and unbundled natural gas service is available,
customers can choose to purchase natural gas from a variety of alternative sources
at rates determined by market forces (while maintaining their current delivery
arrangements), or may elect to stay with their current gas company under, in most
cases, regulated rates.
See also:
Gas Service Payment Assistance (BV-8900.9300-250)
Natural Gas Service Connection/Repair (BV-8950.6000)
External terms:
Standards Setting/Monitoring (Gas Pipeline Safety) (UWASIS )
BV-9000.6000-050 Alternative Natural Gas Suppliers
Entities other than the current monopoly supplier of natural gas that sell or broker
natural gas to retail or end-use customers and deliver it using the distribution lines
of the local natural gas utility. Alternative suppliers may include marketers, brokers
or aggregators (entities such as civic organizations, cities and towns, business
associations and nonprofit organizations that bring together a group of consumers
to purchase energy in bulk). Also included are organizations that make available
lists of alternative natural gas suppliers.
Used for:
Alternative Natural Gas Supplier Lists
Competitive Natural Gas Suppliers
Natural Gas Aggregators
Natural Gas Brokers
Retail Natural Gas Suppliers
External terms:
BV-9000.6000-450 Local Gas Companies
Natural gas utilities that own, lease, maintain, operate, manage and/or control
the mains, pipes or other fixtures that are necessary to deliver natural gas to a
retail consumer’s home or business. In areas where deregulation has occurred
and unbundled natural gas service is available, local gas companies continue to
provide natural gas distribution services for customers who elect to purchase their
gas from an alternative supplier, but will provide the full package of bundled natural
gas services for customers who do not choose direct access via such a supplier.
They are responsible for processing connection orders; installing, maintaining and
repairing meters and other necessary equipment; and accepting and responding
to reports of gas leaks or other problems which constitute a hazard or threaten to
interrupt service.
Used for:
Gas Companies
72
Local Gas Utilities
Natural Gas Distribution Companies
External terms:
BV-9000.6500 Propane/Home Heating Oil Suppliers
Organizations that supply propane, home heating oil and other alternative energy
sources that people who do not have access to natural gas service can use for their
homes. Propane, home heating oil and other similar products are generally stored
in a fuel storage tank on the consumer’s property.
See also:
Discounted Heating Fuel (BV-8900.1700-300)
Fuel Storage Tank Information (JP-6500.1900-200)
Fuel Storage Tank Regulation (JD-6500.0500-280)
Fuel Storage Tank Testing (JP-6500.1800-220)
Heating Fuel Payment Assistance (BV-8900.9300-300)
Used for:
Propane Suppliers
External terms:
BV-9000.8750 Telephone Service Providers
Companies that provide local and long-distance telephone service.
See also:
Cable Television Companies (TJ-5500.8500-150)
Telephone Service Connection/Repair (BV-8950.8500)
Used for:
Phone Service Providers
External terms:
BV-9000.8750-400 Local Telephone Companies
Telephone companies called local exchange carriers (LECs) that provide ordinary
voice-grade telephone service within a customer’s immediate geographic area.
Services generally include connections to the local service provider and a variety of
calling plans and features. Included are incumbent local exchange carriers (ILECs),
the established "local telephone company" in a geographic region; and competitive
local exchange carriers (CLECs), local telephone companies which compete with
the incumbent for the local telephone business of customers. CLECs generally
provide their own network and switching.
CLECS
Competitive Local Exchange Carriers
LECS
Local Exchange Carriers
Local Phone Companies
External terms:
BV-9000.9500 Water Service Providers
Municipal and privately operated water companies that provide drinking water for
homes and businesses. Also included are organizations that deliver bulk water to
customers in rural areas beyond the reach of existing water lines or to those that
prefer to drink bottled water; bulk water stations that serve as a source of drinking
water for water haulers; and water vending services which allow consumers to
purchase unit servings of water.
See also:
Street Flooding/Drainage (TE-8000.8230)
Water Connection Permits (TE-1000.1500-950)
Water Service Payment Assistance (BV-8900.9300-950)
(DF-7000.9200)
External terms:
Water Resource Conservation and Management (UWASIS )
BV-9000.9500-100 Bulk Water Delivery Services
Organizations that deliver drinking water to consumers whose homes are not
connected to the main water delivery system. Included are companies that make
bottled water deliveries to homes and businesses.
Used for:
External terms:
Bottled Water Delivery Services
BV-9000.9500-110 Bulk Water Dispensing Stations
Organizations that operate facilities that allow water haulers to load large quantities
of water onto special trucks for delivery to households, businesses, industry and
other consumers.
External terms:
Used for:
BV-9000.8750-450 Long Distance Telephone Companies
Telephone companies that provide connections between local exchanges in
different geographic areas allowing the customer to make long distance telephone
calls.
Used for:
IXCs
Interexchange Carriers
Long Distance Phone Companies
External terms:
BV-9000.9500-500 Local Water Utilities
Municipal and privately operated companies that provide drinking water that is
delivered through a system of pipelines to consumers.
Used for:
Local Water Companies
Municipal Water Companies
Water Utility Companies
External terms:
BV-9000.9500-950 Water Vending Machines
Organizations that provide access to self-service devices which, upon insertion of
coins, tokens or upon receipt of payment by other means, dispense unit servings of
water in bulk directly to consumers.
External terms:
73
BV-9000.9600 Wireless Service Providers
Companies that offer transmission services to users of wireless devices (handheld
computers and telephones) through radio frequency (spectrum) signals rather than
through end-to-end wire communication.
Used for:
Cell Phone Companies
Cell Phone Services
Cellular Phone Service
Cellular Telephone Companies
WSPs
External terms:
74
D Consumer Services
Programs that provide for the education and protection of individuals who buy
products and services for personal use. Included are programs that establish and
enforce consumer protection, fair trade and other regulatory legislation; provide
information and/or counseling to help consumers manage their finances, make
informed credit and purchasing decisions, and understand their tax obligations
and pay their taxes; and/or ensure that consumers have access to fair hearings,
mediation or binding arbitration and appropriate remedies when they have
complaints.
See also:
External terms:
Consumer Action Groups (TD-1600.1500)
Consumer Law (FT-1070)
Web Based Consumer Review Services
(TJ-1800.3300-600.93)
Consumer Protection (NTEE )
Consumer Protection (NPC )
External terms:
DD-1200.9000-350 Junk Mail/Email Opt Out Assistance
Organizations that provide request forms for people who do not wish to receive
unsolicited mail from establishments that are marketing products and services
through direct mail campaigns or e-mail and want their names and street or e-mail
addresses removed from lists purchased or compiled by these organizations.
Used for:
DD Consumer Assistance and Protection
Programs that provide information and guidance for consumers who need
assistance in managing their financial resources, evaluating competitive products
and services and choosing the most favorable option, understanding their rights as
consumers and seeking redress when they believe their rights have been violated.
Used for:
External terms:
Consumer Help
Consumer Protection
Consumer Complaints Processing and Investigation
(UWASIS )
Consumer Redress (UWASIS )
Legal, Consumer and Public Safety Services (AIRS )
DD-1200 Consumer Action Information/Support
Programs that provide information, advice and/or access to necessary forms for
individuals who want to exercise their rights as consumers.
External terms:
External terms:
Post offices and other organizations that provide request forms for people who do
not wish to receive pornographic materials through the mail.
External terms:
DD-1200.9000-900 Unsolicited Credit Offer Opt Out
Assistance
Programs that provide advice or access to necessary forms for individuals who
do not wish to receive unsolicited offers of credit through a practice known
as "prescreening". The credit bureaus must honor requests for removal from
credit card and insurance company marketing lists in accordance with privacy
amendments to the U.S. Federal Fair Credit Reporting Act, enforced in the United
States by the Federal Trade Commission (FTC).
DD-1200.9000 Unsolicited Advertising Opt Out Assistance
External terms:
Direct Mail Refusal Assistance
Direct Mail Refusal Request Forms
Junk E-Mail Opt Out Assistance
Junk E Mail Opt Out Assistance
Junk Email Opt Out Assistance
Junk Mail Opt Out Assistance
Junk Mail Refusal Forms
List Sales Opt Out Declaration Forms
DD-1200.9000-800 Sexually Explicit Mail Forms
See also:
Programs that provide information, advice or access to necessary forms for
individuals who do not wish to receive unsolicited advertising and who want to file
a request that their names, addresses and/or telephone numbers be removed from
the mailing, telephone or other lists purchased or compiled by organizations that
market products and services through these channels.
Used for:
External terms:
Biblio Reference:
Credit Card Fraud Reporting (FN-1700.1470-150)
Credit Reporting Agency Complaints (DD-1500.2050)
Fair Credit Practices (DF-8000.2000)
Money Management (DM)
Credit Industry Prescreening Opt Out Assistance
Pre-Approved Credit Offer Opt Out Assistance
“How to Deter Unsolicited Credit Offers”, United Way of
Connecticut 2-1-1/Infoline website, http://www.infoline.org/
InformationLibrary/Documents/How%20to%20Deter
%20Unsolicited%20Credit%20Offers%20pt.asp
DD-1200.9000-200 Do Not Call Registries
Programs that provide information, advice or access to necessary forms
for individuals who do not wish to receive unsolicited telephone calls from
organizations that are marketing products and services through telephone
campaigns and want their names and telephone numbers removed from lists
purchased or compiled by these organizations.
See also:
Used for:
Telemarketing Fraud Reporting (FN-1700.1470-850)
Telephone Harassment Reporting (FN-1700.8450)
Telephone Solicitation Complaints (DD-1500.9250)
Do Not Call Lists
No Call Lists
Phone Cold Call Blocking Assistance
Phone Merchandising Opt Out Assistance
Phone Merchandising Refusal Assistance
Phone Solicitation Opt Out Assistance
Telemarketing Opt Out Assistance
Telephone Cold Call Blocking Assistance
Telephone Merchandising Opt Out Assistance
Telephone Merchandising Refusal Assistance
Telephone Solicitation Opt Out Assistance
DD-1500 Consumer Complaints
Programs that provide mechanisms through which consumers can register
complaints regarding specific problems they are having with consumer goods and
services, and obtain assistance in achieving a satisfactory resolution.
See also:
Used for:
External terms:
Comments:
Consumer Protection Agencies (DD-2100)
Legal Services (FT)
Voting Rights Protection (TQ-1800.9500)
Consumer Complaints Handling
Consumer Complaints Investigation
(UWASIS )
Note that there is a relationship between Consumer
Complaints and terms in the Legal Services section,
particularly Consumer Law. A good rule of thumb is to look
75
here for organizations that try to work within the system to
resolve problems without resorting to legal intervention; and to
look there for resources to explore when those options have
failed and a legal remedy is required.
DD-1500.0050 Accountant Complaints
Programs that accept and, where possible, attempt to resolve complaints regarding
the licensing, incompetence, negligence, quality of service, excessive fees,
fraud, misrepresentation, unprofessional conduct or other inappropriate business
practices of accountants.
External terms:
(UWASIS )
DD-1500.0070 Adult Day Program Complaints
individuals and organizations that provide adult day care or adult day health care
services. Included are complaints concerning licensing, cleanliness and safety of
the homes or facilities, treatment of program participants, quality of care, excessive
fees, unethical or improper conduct of personnel or other inappropriate business
practices of adult day program providers.
See also:
Used for:
Adult Protective Intervention/Investigation (PH-6500.0500-050)
Adult Day Care Complaints
Adult Daycare Complaints
External terms:
Standards Setting/Accreditation/Monitoring (Health) (UWASIS )
Standards Setting/Monitoring (Individual and Family Life)
(UWASIS )
Disabilities
Long Term Care
Older Adults
DD-1500.0100 Advertising Complaints
unfair, false or misleading advertising of consumer products or services on radio or
television, in printed ads or in verbal sales presentations.
See also:
Used for:
External terms:
Truth in Advertising (DF-8000.1500-820)
Misleading Advertising
(UWASIS )
DD-1500.0150 Airline Complaints
the safety of air travel or the business practices of airlines.
See also:
Aircraft/Airport Noise Control (JD-6500.6000-030)
Airport Complaints (DD-1500.0200)
Ferry Transportation System Complaints (DD-1500.3450)
Paratransit Service Complaints (DD-1500.6840)
Rail Transportation System Complaints (DD-1500.7500)
Shuttle Service Complaints (DD-1500.8200)
Taxi Service Complaints (DD-1500.9050)
External terms:
Air Traffic Control and Safety Standards (UWASIS )
DD-1500.0150-030 Air Passenger Complaints
overbooking practices, diverted flights, delayed flight compensation, baggage
problems, cancellations, fares, frequent flyer programs, customer service, problems
in the airport terminal and other claims against an airline.
Used for:
DD-1500.0080 Adult Residential Facility Complaints
Programs, usually offered by licensing authorities, that accept and, where possible,
attempt to resolve complaints regarding the licensing, cleanliness and safety
of facilities, treatment of residents, quality of care, excessive fees, unethical or
improper conduct of personnel or other inappropriate business practices of group
residences for adults with disabilities, assisted living facilities, and senior residential
care homes.
See also:
Long Term Care Ombudsman Programs (FT-4950)
Patient Rights Assistance (FT-6200)
Used for:
Adult Group Home Complaints
Adult Residential Facilities Complaints
Assisted Living Facilities Complaints
Assisted Living Facility Complaints
Assistive Living Facilities Complaints
Assistive Living Facility Complaints
Board and Care Complaints
CCRC Complaints
Congregate Care Facility Complaints
Continuing Care Retirement Community Complaints
Disabled Residential Facility Complaints
RCFE Complaints
Residential Care Facilities for the Elderly Complaints
Residential Care Facility Complaints
Retirement Home Complaints
Senior Residential Care Home Complaints
Senior Residential Facility Complaints
External terms:
Long Term Care
Older Adults
Air Fare Complaints
Flight Cancellation Complaints
Flight Overbooking Complaints
Frequent Flyer Program Complaints
Lost Baggage Complaints
External terms:
Biblio Reference:
“Air Travel Complaints?”, Canadian Transportation Agency
website, http://www.cta-otc.gc.ca/cta-otc2000/menu_e.html
DD-1500.0150-050 Air Safety Complaints
Programs that accept and, where possible, attempt to resolve complaints
regarding the airworthiness of planes, airline compliance with air safety standards,
enforcement of security measures, maintenance practices, conditions for the
shipment of live animals and other air safety issues.
See also:
Air Safety Standards (DF-8000.9000-050)
External terms:
DD-1500.0200 Airport Complaints
travelers' facilities, security, safety, unethical or improper conduct of personnel or
other inappropriate business practices of airports.
See also:
Aircraft/Airport Noise Control (JD-6500.6000-030)
76
Airline Complaints (DD-1500.0150)
External terms:
Used for:
External terms:
DD-1500.0250 Alarm Company Complaints
the product quality or business practices of companies that manufacture or sell
burglar alarms, alarm systems or other protective devices; or offer other home
security services. Included are complaints regarding performance failures, system
inadequacy, breakdowns in police notification procedures, problems with on-site
response by alarm company employees, fee disputes, misrepresentation, unethical
or improper conduct of personnel and other similar problems.
Used for:
External terms:
Alarm System Complaints
Burglar Alarm Complaints
Home Security Service Complaints
(UWASIS )
Amusement Ride Safety Programs (JR-8200.0600)
Carnivals (PL-7700.0800)
Consumer Product Safety Complaints (DD-1500.1780)
County/State Fairs (PL-7700.2000-150)
Amusement Park Complaints
Amusement Park Ride Safety Complaints
Carnival Complaints
Carnival Ride Safety Complaints
Fair Ride Complaints
Fair Ride Safety Complaints
Fun Fair Complaints
Rollercoaster Complaints
(UWASIS )
DD-1500.0400 Antitrust Complaints
price fixing, monopolies, price discrimination, and other illegal practices.
Used for:
External terms:
Anti-Competition Complaints
Anti-Trust Complaints
Anti Competition Complaints
Anti Trust Complaints
Monopoly Complaints
Price Fixing Complaints
Antitrust Law Enforcement (UWASIS )
DD-1500.0300 Alcoholic Beverages Complaints
the content, labeling, manufacture, importation, distribution or sale of alcoholic
beverages.
See also:
Used for:
External terms:
Bar Complaints (DD-1500.0800)
Unlawful Distribution of Controlled Substances Reporting
(FN-1700.9100)
Beer Complaints
Liquor Complaints
Wine Complaints
(UWASIS )
DD-1500.0350 Ambulance Complaints
DD-1500.0450 Appliance Complaints
companies that manufacture, sell or repair appliances.
External terms:
DD-1500.0450-020 Appliance Manufacturer Complaints
the safety, performance, energy efficiency or other problems concerning the
manufacture of or the manufacturer's warranty on their appliances.
External terms:
the business practices of ambulance companies or the safety of ambulance
services. Included are complaints regarding reckless driving, incompetence,
unethical or improper conduct of personnel, unfair or illegal billing practices,
excessive or fraudulent charges and other similar problems.
External terms:
DD-1500.0370 Amusement Park/Carnival Complaints
Programs that provide assistance for consumers who want to report health and
safety hazards encountered at traveling carnivals, fairs, theme parks, water parks,
penny arcades or other amusement parks; or who wish to register complaints
regarding parking facilities, entrance or parking fees, long lines for admission or
rides, front of line privileges, overpriced or poor food, crowd control, inappropriate
conduct of ride attendants, concessionaires or other personnel or other problems
with these facilities. Where possible, the program attempts to resolve the problem
to the consumer's satisfaction.
See also:
Amusement Games and Devices Licenses (DF-7000.0540)
Amusement Parks (PL-6400.0500)
(UWASIS )
(UWASIS )
DD-1500.0450-040 Appliance Repair/Service Complaints
poor workmanship, failure to comply with legal requirements, excessive fees,
problems with service contracts, unethical or improper conduct of personnel or
other inappropriate business practices of organizations that repair appliances.
External terms:
(UWASIS )
DD-1500.0450-060 Appliance Sales Complaints
regarding excessive pricing, high pressure sales tactics, problems relating to sales
77
warranties, unethical or improper conduct of personnel or other inappropriate
business practices of companies that sell appliances.
External terms:
(UWASIS )
DD-1500.0500 Architect Complaints
practices of architects.
See also:
External terms:
Landscape Architect Complaints (DD-1500.5100)
(UWASIS )
DD-1500.0530 Assistive Technology Product Complaints
the effectiveness, pricing, lease and rental agreements, guarantees, warranties,
maintenance or other problems with cognitive/learning aids, control and signaling
aids, daily living aids, hearing augmentation aids, mobility aids, prosthetic/orthotic/
seating devices, recreational aids, speech aids or visual/reading aids.
See also:
Assistive Technology Equipment Provision Options (LH-0650)
Assistive Technology Information (LH-2700.0500)
Assistive Technology Training (LH-2700.0600)
Evaluation for Assistive Technology (LF-4900.1900)
Rehabilitation Engineering (LV-1000.7000)
Used for:
Disability Related Product Complaints
External terms:
(UWASIS )
DD-1500.0540 Athletic Trainer Complaints
the quality of service, unethical or improper conduct of other inappropriate business
practices of individuals who evaluate the physical condition of professional and
amateur athletes and provide advice which helps them maintain maximum physical
fitness for participation in athletic competitions.
See also:
External terms:
Fitness Center Complaints (DD-1500.3680)
(UWASIS )
DD-1500.0650-020 Automobile Manufacturer Complaints
regarding the safety, performance, fuel economy or other problems concerning the
manufacture of or the manufacturer's warranty on their automobiles.
Used for:
Car Manufacturer Complaints
Motor Vehicle Manufacturer Complaints
Truck Manufacturer Complaints
Van Manufacturer Complaints
External terms:
(UWASIS )
DD-1500.0650-040 Automobile Repair/Service Complaints
poor workmanship, failure to provide written estimates or other violations of
legal requirements, problems with service contracts, excessive fees, unethical
or improper conduct of personnel or other inappropriate business practices of
organizations that service and repair automobiles.
Used for:
Auto Repair/Service Complaints
Car Repair/Service Complaints
Motor Vehicle Repair/Service Complaints
Truck Repair/Service Complaints
Van Repair/Service Complaints
External terms:
(UWASIS )
DD-1500.0650-060 Automobile Sales Complaints
the licensing, failure to comply with DMV requirements, excessive pricing, high
pressure sales tactics, problems relating to sales warranties, unethical or improper
conduct of personnel or other inappropriate business practices of new or used
automobile dealers.
Used for:
Auto Sales Complaints
Car Sales Complaints
Motor Vehicle Sales Complaints
Truck Sales Complaints
Van Sales Complaints
External terms:
(UWASIS )
DD-1500.0700 Bail Bonds Complaints
DD-1500.0650 Automobile Complaints
the companies that manufacture, sell, service or repair automobiles.
Used for:
External terms:
Auto Complaints
Car Complaints
(UWASIS )
Programs that accept and, where possible, attempt to resolve regarding the
licensing, unethical or improper conduct of personnel or other inappropriate
business practices of bail bonds agencies.
External terms:
(UWASIS )
Related concepts: U.S. Services/Targets
78
DD-1500.0750 Bank/Savings and Loans Complaints
the quality of service, unethical or improper conduct of personnel or other
inappropriate business practices of national or state banks, state or federally
chartered savings and loan companies or chartered commercial banks. Included
are complaints regarding errors in computing interest, late charges or impounds,
improper foreclosures on real estate loans, failure to meet loan commitments,
noncompliance with the terms of the contract loan agreement or other similar
problems.
See also:
Banking Regulation (DF-8000.1000)
Credit Union Complaints (DD-1500.2100)
Finance Company Complaints (DD-1500.3500)
Financial Institutions (TB-0700.2050)
Financial Services (TB-0700.2100)
Loan Finder Complaints (DD-1500.5400)
Mortgage Company Complaints (DD-1500.6000)
Used for:
Savings and Loans Complaints
External terms:
(UWASIS )
DD-1500.1050-100 Boat Repair/Service Complaints
poor workmanship, failure to comply with legal requirements, problems with service
contracts, excessive fees, unethical or improper conduct of personnel or other
inappropriate business practices of organizations that service and repair boats.
External terms:
DD-1500.1050-120 Boat Sales Complaints
excessive pricing, high pressure sales tactics, misrepresentation, fraud, problems
relating to sales warranties, unethical or improper conduct of personnel or other
inappropriate business practices of boat dealers.
External terms:
DD-1500.0800 Bar Complaints
regarding the licensing, unethical, illegal or improper conduct of personnel or other
inappropriate business practices of organizations that serve alcoholic beverages.
See also:
External terms:
Alcoholic Beverages Complaints (DD-1500.0300)
(FN-1700.9100)
(UWASIS )
DD-1500.0850 Barber Complaints
Cosmetologist Complaints (DD-1500.2000)
(UWASIS )
the licensing, quality of service, unsanitary conditions or practices, unethical or
improper conduct of personnel or other inappropriate business practices of body
artists or their establishments. Complaints may also address issues related to
health problems including infections, transmission of diseases or allergic reactions;
and body art on underage clients in jurisdictions where the practice is illegal. Body
art includes body piercing, tattooing, cosmetic tattooing (permanent makeup),
branding, and scarification.
See also:
Used for:
External terms:
DD-1500.1050 Boat Complaints
companies that manufacture, sell, service or repair boats.
External terms:
(UWASIS )
DD-1500.1050-080 Boat Manufacturer Complaints
regarding the safety, performance, fuel economy or other problems relating to the
manufacture of or the manufacturer's warranty on their boats.
External terms:
(UWASIS )
(UWASIS )
DD-1500.1055 Body Artist Complaints
the licensing, quality of service, unsanitary conditions or practices, unethical or
improper conduct of personnel or other inappropriate business practices of barbers
and barbershops.
See also:
External terms:
(UWASIS )
Biblio Reference:
Cosmetologist Complaints (DD-1500.2000)
Body Art Establishment Complaints
Body Piercing Studio Complaints
Body Piercing Technician Complaints
Cosmetic Tattoo Artist Complaints
Ear Piercing Complaints
Nose Piercing Complaints
Permanent Makeup Artist Complaints
Tattoo Artist Complaints
Tattoo Parlor Complaints
Tattoo Studio Complaints
Tongue Piercing Complaints
(UWASIS )
“Body Art”, 1999 Sunrise Review, Colorado Department of
Regulatory Agencies, Office of Policy and Research website,
http://www.dora.state.co.us/opr/archive/99BODYART.pdf
DD-1500.1100 Bottled Water Complaints
the purity and safety of bottled water or the business practices of companies that
bottle, distribute and deliver bottled water.
External terms:
(UWASIS )
79
DD-1500.1150 Broadcast Interference Complaints
static, snow or other interference that impairs reception of radio or television
signals.
See also:
External terms:
Radio Complaints (DD-1500.7400)
Television Complaints (DD-1500.9300)
(UWASIS )
the fiber content of carpet materials, excessive pricing, high pressure sales tactics,
problems relating to sales warranties, unethical or improper conduct of personnel or
other inappropriate business practices of companies that sell carpets or rugs.
Used for:
External terms:
Rug Sales Complaints
(UWASIS )
DD-1500.1310 Catering Truck Complaints
DD-1500.1250 Bus Transportation System Complaints
the rates, services, routes, treatment of passengers, unethical or improper conduct
of personnel or other inappropriate business practices of bus companies.
See also:
Used for:
Bus Complaints
Bus Service Complaints
Bus System Complaints
External terms:
Standards Setting/Monitoring (Transportation) (UWASIS )
Programs that accept and, where possible, attempt to resolve complaints about the
location, hours of operation or other business practices of vendors who sell food
from mobile catering trucks.
See also:
External terms:
DD-1500.1330 CB Radio Complaints
companies that manufacture, sell, service or repair citizen band radio equipment.
See also:
Used for:
DD-1500.1300 Carpet/Rug Complaints
External terms:
companies that sell, install or clean carpets.
See also:
Used for:
External terms:
Flammable Fabrics Complaints (DD-1500.3700)
Rug Complaints
(UWASIS )
regarding the performance of citizen band radios or other problems relating to the
manufacture of or the manufacturer's warranty on the equipment.
External terms:
the rates, services, improper conduct of personnel or other inappropriate business
practices of carpet cleaning businesses.
(UWASIS )
DD-1500.1300-140 Carpet Installation Complaints
the licensing, poor workmanship, excessive fees, unethical or improper conduct of
personnel or other inappropriate business practices of carpet installers.
External terms:
(UWASIS )
DD-1500.1300-160 Carpet Sales Complaints
Radiotelephone Complaints (DD-1500.7450)
Citizen Band Radio Complaints
Citizens Band Radio Complaints
(UWASIS )
DD-1500.1330-130 CB Radio Manufacturer Complaints
DD-1500.1300-120 Carpet Cleaning Complaints
External terms:
Food Complaints (DD-1500.3750)
(UWASIS )
(UWASIS )
DD-1500.1330-150 CB Radio Repair/Service Complaints
the quality of work, failure to comply with legal requirements, problems with service
inappropriate business practices of organizations that service and repair citizen
band radios.
External terms:
(UWASIS )
DD-1500.1330-170 CB Radio Sales Complaints
the excessive pricing, high pressure sales tactics, problems relating to sales
business practices of citizen band radio dealers.
80
External terms:
(UWASIS )
DD-1500.1400 Charitable Organization Complaints
the licensing, fund raising practices, use of contributions, unethical or improper
conduct of personnel or other inappropriate business practices of charities and
other nonprofit organizations that solicit funds from the public.
See also:
DD-1500.1340 Cell Phone Complaints
companies that manufacture, sell, service or repair cellular telephone equipment.
Used for:
External terms:
Cellular Telephone Complaints
(UWASIS )
DD-1500.1340-130 Cell Phone Manufacturer Complaints
the performance of cellular telephone equipment or other problems relating to the
manufacture of or warranty on the equipment.
External terms:
(UWASIS )
DD-1500.1340-150 Cell Phone Repair/Service Complaints
inappropriate business practices of organizations that service and repair cellular
telephone equipment.
External terms:
(UWASIS )
DD-1500.1340-170 Cell Phone Sales Complaints
business practices of cellular telephone dealers.
External terms:
(UWASIS )
DD-1500.1350 Cemetery Complaints
the licensing, high pressure sales tactics, excessive fees, unethical or improper
conduct of personnel or other inappropriate business practices of organizations that
sell and maintain burial plots and other cemetery property.
See also:
Embalmer Complaints (DD-1500.3100)
Funeral Director Complaints (DD-1500.3850)
External terms:
(UWASIS )
Related concepts: Death and Dying
Charitable Gambling Permits (DF-7000.1390)
Charitable Organization Registration (DF-4500.1500)
Charitable Solicitations Permits (DF-7000.1400)
Charitable Solicitations Regulations Compliance
(TP-2300.1500)
Charity Information (TJ-1550)
Truth in Charitable Giving/Use of Contributions
(DF-8000.1500-840)
Used for:
Charity Complaints
External terms:
Truth-In-Charitable Appeals and Use of Contributed Funds
(UWASIS )
Related concepts: Philanthropy and Volunteerism
DD-1500.1450 Check Seller/Casher Complaints
the licensing, excessive fees, unethical or improper conduct of personnel or other
inappropriate business practices of organizations that cash checks or sell money
orders for a fee.
Used for:
Check Cashing Complaints
Check Seller Complaints
Quick Cash Complaints
External terms:
(UWASIS )
DD-1500.1500 Child Care Complaints
individuals and organizations that provide child care services. Included are
complaints concerning licensing, cleanliness and safety of homes or facilities,
treatment of children, quality of care, excessive fees, unethical or improper conduct
of personnel or other inappropriate business practices of child care providers.
Used for:
Babysitter Complaints
Child Day Care Complaints
Child Daycare Complaints
Childcare Complaints
External terms:
(UWASIS )
DD-1500.1540 Children's Residential Facility Complaints
of facilities, treatment of residents, quality of care, excessive fees, unethical
children's group homes, foster family agencies or other residential facilities for
dependent children.
Used for:
External terms:
Children's Foster Home Complaints
Children's Group Home Complaints
Children's Residential Facilities Complaints
Foster Family Agency Complaints
(UWASIS )
81
Children and Youth
DD-1500.1600 Clothing Complaints
DD-1500.1730-190 Computer Sales Complaints
business practices of computer dealers.
External terms:
the care and content labeling or other problems with clothing.
See also:
External terms:
Textile Complaints (DD-1500.9350)
(UWASIS )
DD-1500.1750 Condominium Complaints
the construction, sale, lease, purchase or management of a condominium or
condominium complex.
External terms:
DD-1500.1700 Collection Complaints
debt collection practices, misrepresentation, fraud, impersonation of government
or law enforcement officials, unethical or improper conduct of personnel or other
inappropriate business practices of collection agencies or repossessors.
Used for:
Debt Collection Complaints
Repossession Complaints
External terms:
(UWASIS )
Programs that accept and, where possible, attempt to resolve complaints by
condominium owners about the practices of their condominium association
or management company. Disputes may involve actions or prohibited actions
involving a unit; fees, fines or assessments; alternation of or additions to common
areas; decisions relating to spending association funds; or failure of the governing
body to properly conduct an election, give adequate notice of a meeting or other
action, properly conduct a meeting, properly adopt a budget or rule, maintain or
audit books and records or allow inspection of books and records.
External terms:
companies that manufacture, sell, service or repair computers and computer
accessories.
(UWASIS )
External terms:
(UWASIS )
DD-1500.1730-170 Computer Repair/Service Complaints
the conversion of apartment buildings to condominiums.
External terms:
(UWASIS )
(UWASIS )
DD-1500.1780 Consumer Product Safety Complaints
the safety of any of a wide variety of consumer products (usually those not the
explicit responsibility of another agency) or report a product-related injury.
See also:
External terms:
the quality of work, failure to comply with legal requirements, problems with
service contracts, excessive fees, unethical or improper conduct of personnel or
other inappropriate business practices of organizations that service and/or repair
computers and computer accessories.
External terms:
(UWASIS )
DD-1500.1750-150 Condominium Conversion Complaints
DD-1500.1730-150 Computer Manufacturer Complaints
the quality or performance of computer hardware or software or other problems
concerning the manufacture of or the manufacturer's warranty on computers and
computer accessories.
(UWASIS )
DD-1500.1750-100 Condominium Association Complaints
DD-1500.1730 Computer Complaints
External terms:
(UWASIS )
Amusement Park/Carnival Complaints (DD-1500.0370)
Product Safety Alerts/Recalls (JR-8000.6200)
Product Safety Standards (DF-8000.1600-650)
(UWASIS )
DD-1500.1800 Contest/Sweepstakes/Lottery Complaints
the licensing, unethical or improper conduct of personnel or other business
practices of organizations that offer contests, sweepstakes or lotteries within the
state or on an interstate basis.
See also:
Gambling Establishment Complaints (DD-1500.4000)
82
Used for:
External terms:
Lottery Complaints
Sweepstake Complaints
(UWASIS )
DD-1500.1850 Contractor Complaints
licensing; failure to complete work; poor workmanship; violation of codes relating
to building, safety, and labor, truth in lending or mechanic's liens; excessive fees;
unethical or improper conduct or other inappropriate business practices of building
contractors. These programs may also seek to address the issue of constructionrelated damage through property repairs or other forms of reparation.
See also:
Used for:
External terms:
Home Improvement/Repair Complaints (DD-1500.4550)
Roofing Contractor Complaints (DD-1500.7900)
Building Contractor Complaints
Construction Complaints
(UWASIS )
DD-1500.1930 Correctional Facility Complaints
Programs that accept and, where possible, attempt to resolve complaints about
jails, prisons or other correctional facilities which may focus on treatment by
correctional facility staff, policies regarding contact with family, friends or other
supportive people outside, working or living conditions, food and other necessities
or other problems associated with confinement.
See also:
Used for:
External terms:
Correctional Ombudsman Programs (FF-3300.1550)
Correctional System Reform Groups (TD-1600.1530-120)
Government Complaints/Government Ombudsman Offices
(DD-1500.4150)
Jail Complaints
Prison Camp Complaints
Prison Complaints
Standards Setting/Monitoring (Individual/Collective Safety)
(UWASIS )
DD-1500.1950 Cosmetics Complaints
the mispackaging, mislabeling or safety of cosmetics.
External terms:
(UWASIS )
DD-1500.2000 Cosmetologist Complaints
the licensing, quality of service, unsanitary conditions or practices, unethical
cosmetologists or their establishments.
See also:
Used for:
External terms:
Barber Complaints (DD-1500.0850)
Body Artist Complaints (DD-1500.1055)
Beautician Complaints
Beauty Salon Complaints
Hair Stylist Complaints
Hairdresser Complaints
(UWASIS )
DD-1500.2050 Credit Reporting Agency Complaints
inaccurate or obsolete credit reports or ratings, illegal divulgence of credit
information, unethical or improper conduct of personnel or other inappropriate
business practices of credit reporting companies.
See also:
Credit Repair Fraud Reporting (FN-1700.1470-160)
Unsolicited Credit Offer Opt Out Assistance
(DD-1200.9000-900)
Used for:
Credit Bureau Complaints
Credit Practices Complaints
External terms:
(UWASIS )
Equal Credit Opportunity (UWASIS )
DD-1500.2100 Credit Union Complaints
the services, unethical or improper conduct of personnel or other business
practices of credit unions.
See also:
Bank/Savings and Loans Complaints (DD-1500.0750)
External terms:
(UWASIS )
DD-1500.2150 Crime Prevention Apparatus Complaints
Programs that accept and, where possible, attempt to resolve regarding companies
that manufacture, sell, install or repair burglar alarms, window bars, dead bolt/
security locks, peepholes or other devices that are designed to improve the security
of homes or other property.
See also:
Used for:
External terms:
Crime Prevention (FN-1500)
Security System Complaints
(UWASIS )
DD-1500.2200 Dance Studio Complaints
fee or contract disputes, high pressure sales tactics, quality of service, unethical or
improper conduct of personnel or other inappropriate business practices of dance
studios.
External terms:
(UWASIS )
DD-1500.2250 Debt Consolidation Service Complaints
83
organizations that claim to manage an individual’s debt through debt consolidation,
debt negotiation and settlement or a debt elimination plan but take the person’s
money and fail to deliver promised services.
See also:
Used for:
Debt Elimination Service Complaints
Debt Negotiation Service Complaints
Debt Resolution Service Complaints
External terms:
(UWASIS )
Biblio Reference:
"BBB on Differences Between Debt Consolidation, Debt
Negotiation and Debt Elimination Plans", Better Business
Bureau website, http://sanjose.bbb.org/GIReport.aspx?
NewsID=207
DD-1500.2350 Dog Guide Complaints
the licensing and regulation of dog guide schools and trainers, training practices in
the field or other problems with dog guides, dog guide schools or personnel.
Guide Dog Complaints
Seeing Eye Dog Complaints
External terms:
Related concepts: Animals
Blindness/Visual Impairments
Disabilities
DD-1500.2700 Dry Cleaner Complaints
the licensing, quality of service, loss or damage to garments, excessive vapors
or other health and safety violations, unethical or improper conduct of personnel
or other inappropriate business practices of dry cleaning establishments or
commercial laundries.
Used for:
External terms:
DD-1500.3000 Electrician Complaints
the licensing, quality of service, excessive fees, unethical or improper conduct or
other inappropriate business practices of electricians.
External terms:
Used for:
DD-1500.2400 Door to Door Sales Complaints
illegal or deceptive practices of individuals who sell goods or services in the homes
of consumers, at parties hosted by sellers or in locations other than the seller's
normal place of business.
External terms:
(UWASIS )
DD-1500.2500 Driving School Complaints
the licensing, quality of service, excessive fees, unethical or improper conduct of
personnel or other inappropriate business practices of driving schools.
External terms:
(UWASIS )
DD-1500.2600 Drug Complaints
the effectiveness, packaging, labeling, safety, advertising or other problem with
prescription or over-the-counter drugs.
See also:
External terms:
Drug Safety Standards (DF-8000.1600-180)
(UWASIS )
Commercial Laundry Complaints
Fabric Care Complaints
Laundry Complaints
(UWASIS )
(UWASIS )
DD-1500.3100 Embalmer Complaints
the licensing, incompetence, excessive fees, unethical or improper conduct or other
inappropriate business practices of embalmers.
See also:
Cemetery Complaints (DD-1500.1350)
Funeral Director Complaints (DD-1500.3850)
External terms:
(UWASIS )
DD-1500.3150 Emergency Management Organization
Complaints
the communications and activities of organizations that are responsible for
coordination of available resources during the response, relief and recovery phases
of a particular disaster situation or large-scale emergency.
Used for:
EOC Complaints
Emergency Operations Center Complaints
Office of Emergency Services Complaints
External terms:
(UWASIS )
DD-1500.3200 Employment Agency Complaints
the licensing, quality of service, excessive fees, false or misleading advertising,
unethical or improper conduct of personnel or other inappropriate business
practices of employment agencies.
External terms:
(UWASIS )
84
DD-1500.3300 Engineer Complaints
unethical or improper conduct or other inappropriate business practices of
engineers.
External terms:
(UWASIS )
DD-1500.3400 Escrow Company Complaints
the quality of service, excessive fees, unethical or improper conduct of personnel or
other inappropriate business practices of escrow companies.
See also:
External terms:
Realtor Complaints (DD-1500.7600)
(UWASIS )
DD-1500.3450 Ferry Transportation System Complaints
of personnel or other inappropriate business practices of companies that offer local
water transportation services.
Bus Transportation System Complaints (DD-1500.1250)
Used for:
Ferry Service Complaints
Ferry System Complaints
External terms:
(UWASIS )
DD-1500.3550 Fire Extinguisher Complaints
the safety or effectiveness of fire extinguishers.
External terms:
DD-1500.3575 Firearm Dealer Complaints
the licensing, quality of service, excessive fees, misrepresentation, fraud, unethical
or improper conduct or other inappropriate business practices of companies that
sell firearms.
See also:
Used for:
External terms:
the quality of service, incompetence, availability, unethical or improper conduct of
personnel or other problems with fire departments or fire fighting personnel.
External terms:
Used for:
Loan Company Complaints
Payday Loan Company Complaints
External terms:
(UWASIS )
(UWASIS )
(UWASIS )
DD-1500.3650 Fireworks Complaints
the sale, use, safety, quality or other problems with fireworks.
See also:
Used for:
External terms:
DD-1500.3500 Finance Company Complaints
See also:
Bureau of Alcohol, Tobacco and Firearms (FL-1000)
Firearm Dealer Licenses (DF-7000.2140)
Gun Dealer Complaints
(UWASIS )
DD-1500.3600 Firefighter Complaints
See also:
excessive charges, violations of truth in lending laws, deceptive advertising,
practices of finance companies.
(UWASIS )
Explosives Storage/Use Permits (DF-7000.1980)
Fireworks Displays (PL-7700.2400)
Fireworks Permits (DF-7000.2170)
Fireworks Regulation (JR-1900.2200)
Fireworks Safety Education (JR-8200.2150)
Pyrotechnics Complaints
(UWASIS )
DD-1500.3680 Fitness Center Complaints
fee or contract disputes, high pressure sales tactics, quality of service, unethical or
improper conduct of personnel or other inappropriate business practices of fitness
centers.
See also:
Used for:
External terms:
Athletic Trainer Complaints (DD-1500.0540)
Health Spa Complaints (DD-1500.4400)
Fitness Gym Complaints
Fitness Studio Complaints
(UWASIS )
85
DD-1500.3700 Flammable Fabrics Complaints
the fire safety of carpeting, drapes, wearing apparel, mattresses and other interior
furnishings.
See also:
External terms:
Carpet/Rug Complaints (DD-1500.1300)
Clothing Complaints (DD-1500.1600)
Textile Complaints (DD-1500.9350)
(UWASIS )
Used for:
External terms:
Funeral Home Complaints
(UWASIS )
DD-1500.3900 Fur Product Complaints
the fur content, labeling, advertising, invoicing or other problems with fur products.
External terms:
DD-1500.3750 Food Complaints
the purity, safety, wholesomeness, packaging, weighing, labeling or other problems
with meat, poultry, fish, eggs, dairy products, produce, packaged foodstuffs or other
food products. Included are complaints regarding food contamination, discoloration
or adulteration; pesticide residues; false grading or marking; misbranding; content
or quantity labeling errors; or other deceptive packaging or labeling practices. Also
included are programs that accept and manage complaints about pet food and
animal feed.
See also:
Catering Truck Complaints (DD-1500.1310)
Food Safety Education (JR-8200.2350)
Food Safety Standards (DF-8000.1600-200)
Food Safety Warnings (JR-8000.6400-220)
Pet Food (PD-6250.6600)
Product Quality Standards (DF-8000.6500)
Restaurant Complaints (DD-1500.7800)
Restaurant/Food Sanitation (JP-6500.7000)
Vending Machine Complaints (DD-1500.9700)
Used for:
Animal Feed Complaints
Animal Food Complaints
Egg Complaints
Fish Complaints
Meat Complaints
Pet Food Complaints
Poultry Complaints
External terms:
(UWASIS )
Standards Setting/Monitoring (Food/Agriculture/Nutrition)
(UWASIS )
DD-1500.3800 Franchise Industry Complaints
DD-1500.3950 Furniture/Bedding Complaints
the quality or performance of products, misrepresentation of product content,
mothproofing or other problems with furniture and bedding. Also included are
complaints regarding the services or business practices of upholsterers.
Used for:
External terms:
Mail Fraud Reporting (FN-1700.1470-500)
(UWASIS )
DD-1500.3850 Funeral Director Complaints
the licensing, incompetence, quality of service, excessive fees, high pressure sales
tactics, unethical or improper conduct or other inappropriate business practices of
funeral directors.
See also:
Cemetery Complaints (DD-1500.1350)
Embalmer Complaints (DD-1500.3100)
Bedding Complaints
Mattress Complaints
Upholsterer Complaints
(UWASIS )
DD-1500.4000 Gambling Establishment Complaints
the licensing, unethical or improper conduct of personnel or other business
practices of casinos, card clubs, race tracks, jai alai operations, telephone or
Internet gambling concerns and other organizations that offer legalized gambling.
See also:
Used for:
misrepresentation of potential sales income or profits, failure to disclose facts about
business and franchise relationships, failure to make promised refunds or other
unethical franchise business practices.
See also:
External terms:
(UWASIS )
External terms:
Contest/Sweepstakes/Lottery Complaints (DD-1500.1800)
Families/Friends of Compulsive Gamblers Support Groups
(PN-8100.0500-210)
Gambling (PL-7000.4300)
Gambling Addiction Prevention Programs (RR-5150.5000-250)
Gambling Addiction Screening (RP-5000.5000-250)
Gambling Regulation (DF-8000.3000)
Gambling Self Exclusion Programs (DF-8000.3010)
Gambling Support Groups (PN-8100.0500-250)
Card Club Complaints
Casino Complaints
Dog Racing Complaints
Horse Racing Complaints
Internet Gambling Complaints
Jai Alai Complaints
Online Gambling Complaints
Parimutual Wagering Complaints
Race Track Complaints
Riverboat Gambling Complaints
Telephone Gambling Complaints
Web Based Gambling Complaints
DD-1500.4050 General Consumer Complaints
Programs such as local consumer complaints offices that respond to a range of
consumer issues rather than specializing in handling a particular type of complaint.
86
These programs register complaints by consumers and, when possible, attempt to
find a satisfactory resolution.
Used for:
External terms:
Comprehensive Consumer Complaints
(UWASIS )
DD-1500.4100 Geologist/Geophysicist Complaints
the licensing, incompetence, quality of service, violation of contracts, excessive
fees, misrepresentation, fraud, unprofessional conduct or other inappropriate
business practices of geologists and/or geophysicists.
External terms:
(UWASIS )
Related concepts: Advocacy/Rights Protection
DD-1500.4150-450 Local Government Complaints/
Ombudsman Offices
Programs such as governmental, departmental or nonprofit ombudsman offices
that provide assistance for people who want to register complaints about or have
other issues which relate to the activities, actions or lack of action by public officials
or civil service employees in city, county or regional government offices or the
agencies they regulate and/or fund. Also included are programs that handle
complaints about the availability and quality of city, county or regional services,
e.g., trash collection, recycling, street maintenance and traffic control. The program
provides an objective, neutral and independent review of complaints; offers
reasonable remedies when complaints are substantiated; and uses information
from the complaints and the investigations they trigger to identify and resolve
problems within the agency or department and improve services.
See also:
DD-1500.4150 Government Complaints/Government
Ombudsman Offices
that provide assistance for people who want to register complaints about or
have other issues which relate to the activities, actions or lack of action by public
officials or civil service employees in local, county, state or federal government
offices or the agencies they regulate and/or fund. Also included are programs that
handle complaints about the availability and quality of services provided by any
of these levels of government. The program provides an objective, neutral and
independent review of complaints; offers reasonable remedies when complaints
are substantiated; and uses information from the complaints and the investigations
they trigger to identify and resolve problems within the agency or department and
improve services.
See also:
Correctional Facility Complaints (DD-1500.1930)
Freedom of Information Requests (DF-7000.2350)
Government Associations (TN-2500)
Public Officials Offices (TD-6600)
Used for:
Elected Official Complaints
Government Ombudsman Offices
Politician Complaints
Public Official Complaints
External terms:
(UWASIS )
Biblio Reference:
“Devising a Government Complaint System: Guide to Good
Practice”, State of Alaska Ombudsman website, posted
November, 1998, http://www.state.ak.us/local/akpages/
LEGISLATURE/ombud/complsys.htm
DD-1500.4150-200 Federal Government Complaints/
Ombudsman Offices
that provide assistance for people who want to register complaints about or have
other issues which relate to the activities, actions or lack of action by officials or civil
service employees in federal government offices or the agencies they regulate and/
or fund. Also included are programs that handle complaints about the availability
and quality of federal government services. The program provides an objective,
neutral and independent review of complaints; offers reasonable remedies when
complaints are substantiated; and uses information from the complaints and the
investigations they trigger to identify and resolve problems within the agency or
department and improve services.
Used for:
External terms:
Federal Government Ombudsman Offices
Federal Government Services Complaints
(UWASIS )
Building Code Violations Reporting (TE-1000.0700-180)
Public Nuisance Reporting (FN-1700.6700)
Zoning Violations Reporting (TE-4525.4600-980.95)
Used for:
City Government Complaints
City Government Ombudsman Offices
City Services Complaints
County Government Complaints
County Ombudsman Offices
County Services Complaints
Municipal Government Complaints
Municipal Government Ombudsman Offices
Municipal Services Complaints
Regional Government Complaints
Regional Ombudsman Office
Regional Services Complaints
External terms:
(UWASIS )
DD-1500.4150-800 State Government Complaints/
Ombudsman Offices
that provide assistance for people who want to register complaints about or
have other issues which relate to the activities, actions or lack of action by public
officials or civil service employees in state government offices or the agencies they
regulate and/or fund. Also included are programs that handle complaints about
the availability and quality of state government services. The program provides
an objective, neutral and independent review of complaints; offers reasonable
remedies when complaints are substantiated; and uses information from the
complaints and the investigations they trigger to identify and resolve problems
within the agency or department and improve services.
Used for:
Governor's Advocacy Corps
State Government Services Complaints
State Ombudsman Offices
External terms:
(UWASIS )
DD-1500.4280 Health Facility Complaints
87
the licensing; incompetence of staff; cleanliness and safety of facilities; treatment
of patients; quality of care; excessive fees; charges for services not rendered;
unethical, improper or unprofessional conduct of personnel; or other inappropriate
business practices of organizations that provide health care services.
See also:
Used for:
External terms:
Health and Residential Facility Evaluation Information
(LH-2700.2800)
Hospital Based Patient Advocate Offices (LH-6300.4150)
Mental Health Facility Complaints (DD-1500.5830)
Substance Abuse Service Provider Complaints
(DD-1500.8670)
Health Facilities Complaints
DD-1500.4280-280 Health Maintenance Organization
Complaints
the licensing, quality of care, treatment of patients, unprofessional conduct
of personnel or other inappropriate business practices of health maintenance
organizations.
Insurance Complaints (DD-1500.4800)
Used for:
HMO Complaints
External terms:
the quality of care, treatment of patients, unprofessional conduct of personnel or
other inappropriate business practices of hospice facilities or programs.
See also:
External terms:
DD-1500.4280-380 Hospital Complaints
licensing; incompetence of staff; cleanliness and safety of facilities; treatment
business practices of hospitals.
See also:
External terms:
See also:
DD-1500.4280-320 Hill Burton Complaints
availability of free or low cost services from hospitals that were constructed using
Hill Burton funds.
See also:
External terms:
Hill Burton Facilities (LH-3000.3200)
DD-1500.4280-600 Nursing Facility Complaints
the licensing, incompetence of staff, cleanliness and safety of facilities, treatment
of patients, quality of care, excessive fees, unethical, improper or unprofessional
conduct of personnel or other inappropriate business practices of nursing facilities.
See also:
Intermediate Care Facilities for Developmentally Disabled
Complaints (DD-1500.4280-330)
Long Term Care Ombudsman Programs (FT-4950)
Used for:
Convalescent Home Complaints
Nursing Home Complaints
External terms:
Older Adults
DD-1500.4280-650 Outpatient Clinic Complaints
DD-1500.4280-330 Intermediate Care Facilities for
Developmentally Disabled Complaints
of facilities, treatment of residents, quality of care, excessive fees, unethical
residential health care facilities that provide developmental services specifically for
people with developmental disabilities.
See also:
Used for:
Nursing Facility Complaints (DD-1500.4280-600)
ICF/DD Complaints
ICF/ID Complaints
ICF/MR Complaints
Intermediate Care Facilities for People with Developmental
Disabilities Complaints
Intermediate Care Facilities for People with Intellectual
Disabilities Complaints
External terms:
(UWASIS )
Disabilities
DD-1500.4280-360 Hospice Complaints
the licensing; incompetence of staff; cleanliness and safety of facilities; treatment
business practices of health centers, clinics and other facilities that provide walk-in,
walk-out diagnostic and treatment services for people whose care does not require
confinement or a hospital stay.
Used for:
External terms:
Abortion Clinic Complaints
Community Clinic Complaints
(UWASIS )
DD-1500.4400 Health Spa Complaints
fee or contract disputes, quality of service, unethical or improper conduct of
personnel or other business practices of health spas.
See also:
External terms:
Fitness Center Complaints (DD-1500.3680)
(UWASIS )
88
DD-1500.4450 Highway Complaints
regarding road and highway operations including problems related to access,
safety, construction and maintenance, traffic congestion, commuter lanes, tolls,
environmental or economic impacts or other similar issues.
See also:
Highway Safety Standards (DF-8000.9000-300)
Motor Carrier Safety Standards (DF-8000.9000-550)
Motor Vehicle Noise Control (JD-6500.6000-500)
Street Construction/Repair (TE-8000.8200)
Street/Highway Traffic Control (TE-8440.8500-800)
Traffic Bulletins/Information (JR-8000.8500)
Used for:
Road Complaints
External terms:
Earth Surface Traffic Control and Safety Standards (UWASIS )
DD-1500.4480 HIPAA Complaints
violations by health plans, health clearinghouses, pharmacies, hospitals and
other health care providers of the provisions of the Health Insurance Portability
and Accountability Act (HIPAA) of 1996 that address the use of personal medical
information or the portability of health care coverage. Complaints may address
violations involving patient access to their medical records, notification of patients
regarding privacy practices, limits on use of personal medical information,
confidential communication upon the request of patients or exclusion from
insurance because of pre-existing health conditions.
See also:
HIPAA Regulation (DF-8000.6450-300)
Health Care Discrimination Assistance (FT-1800.2900)
Used for:
HIPAA Confidentiality Violation Complaints
Health Information Privacy Complaints
Health Insurance Portability/Accountability Act Complaints
External terms:
Biblio Reference:
“Protecting the Privacy of Patients’ Health Information”, United
States Department of Health and Human Services Fact Sheet,
HHS website, http://www.hhs.gov/news/facts/privacy.html
DD-1500.4530 Home Health Care Complaints
the quality of care, treatment of patients, unprofessional conduct of personnel or
other inappropriate business practices of home health care agencies.
Used for:
External terms:
Home Healthcare Complaints
DD-1500.4550 Home Improvement/Repair Complaints
the licensing; poor workmanship; violation of codes relating to building and safety,
truth in lending or mechanic's liens; excessive fees; unethical or improper conduct;
or other inappropriate business practices of contractors who have been hired for
home improvement work.
See also:
Used for:
External terms:
Contractor Complaints (DD-1500.1850)
Home Improvement Complaints
Home Repair Complaints
(UWASIS )
DD-1500.4650 Housing Complaints
improper, unethical or illegal practices in the provision of housing.
See also:
Escrow Company Complaints (DD-1500.3400)
Home Safety Evaluations (JR-8200.3000-250)
Home Sanitation (JP-6500.3000)
Housing Expense Assistance (BH-3800)
Occupancy Inspection (TE-1000.1000-630)
(FT-1000.6700)
Realtor Complaints (DD-1500.7600)
Used for:
Apartment Heat Complaints
Boarding House Complaints
Boarding House Heat Complaints
Government Housing Complaints
Housing Heat Complaints
No Heat Complaints
Private Housing Complaints
Public Housing Complaints
Public Housing Heat Complaints
Rental Housing Complaints
Rental Housing Heat Complaints
Rooming House Complaints
Rooming House Heat Complaints
Rooming/Boarding House Complaints
Subdivision Housing Complaints
Subsidized Housing Complaints
External terms:
Standards Setting/Monitoring (Housing) (UWASIS )
DD-1500.4700 Immigration Services Complaints
the quality of service, incompetence, availability, excessive fees, unethical or
improper conduct or business practices of either licensed or self-styled immigration
consultants or any other individual or company providing services relating to
immigration issues.
See also:
Citizenship Education (HH-0500.1500)
Citizenship and Immigration Services Fingerprinting
(FT-3550.1500)
Cultural Transition Counseling (RP-1400.8000-167)
Cultural Transition Facilitation (PH-1450)
Immigrant Rights Groups (TD-1600.3100-330)
Immigrant/Refugee Employment Programs (ND-6500.3300)
Immigrant/Refugee Shelters (BH-1800.1500-330)
Referral to CIS Designated Civil Surgeons (LH-2600.6500-600)
Used for:
Immigration Consultant Complaints
External terms:
(UWASIS )
89
DD-1500.4750 Insulation Complaints
the manufacture or installation of faulty insulation materials.
External terms:
(UWASIS )
DD-1500.4800 Insurance Complaints
the licensing, services, unethical or improper conduct of personnel or other
inappropriate business practices of companies that sell insurance or settle
insurance claims.
Health Maintenance Organization Complaints
(DD-1500.4280-280)
Insurance Fraud Reporting (FN-1700.3350)
External terms:
(UWASIS )
Insurance
DD-1500.4850 Investment Counselor/Firm Complaints
the unethical, improper or illegal practices of investment counselors and/or the firms
by which they are employed.
See also:
Used for:
Investment Counselor Complaints
Investment Firm Complaints
External terms:
(UWASIS )
See also:
DD-1500.4900 Judge Complaints
the incompetence, negligence, unprofessional or unethical conduct or other
practices of judges.
See also:
External terms:
Criminal Justice/Legal System Reform Groups (TD-1600.1530)
Lawyer Complaints (DD-1500.5250)
(UWASIS )
DD-1500.4800-300 Insurance Adjuster Complaints
the licensing, quality of service, excessive fees, unethical or improper conduct or
other inappropriate business practices of insurance adjusters.
Used for:
External terms:
Claims Adjuster Complaints
(UWASIS )
Insurance
DD-1500.4800-350 Insurance Company/Agent Complaints
high pressure sales tactics, improper denials of insurance claims, delays in
settling claims, illegal cancellation of policies, misrepresentation, fraud, unethical
insurance companies or agents.
Used for:
External terms:
Title Company Complaints
(UWASIS )
DD-1500.5000 Land Surveyor Complaints
misrepresentation, fraud, unprofessional conduct or other inappropriate business
practices of surveyors.
Used for:
External terms:
Surveyor Complaints
(UWASIS )
DD-1500.5100 Landscape Architect Complaints
practices of landscape architects.
See also:
External terms:
Architect Complaints (DD-1500.0500)
(UWASIS )
DD-1500.5200 Law Enforcement Complaints
DD-1500.4820 Internet Service Provider Complaints
Programs that provide assistance for consumers who want to register complaints
regarding the availability, security measures, incompetence, negligence, quality of
service, excessive fees, misrepresentation, fraud, unprofessional conduct or other
inappropriate business practices of internet service providers.
Used for:
External terms:
ISP Complaints
(UWASIS )
the quality of service, incompetence, availability, unethical or improper conduct
of peace officers or other law enforcement officials, or other problems with law
enforcement agencies.
See also:
Used for:
External terms:
Law Enforcement Reform Groups (TD-1600.1530-450)
Police/Community Relations Groups (TD-1600.6550)
Excessive Force Complaints
Police Brutality Complaints
Police Complaints
Sheriff Complaints
90
(UWASIS )
External terms:
DD-1500.5250 Lawyer Complaints
practices of individuals who are licensed to practice the law.
See also:
Used for:
External terms:
Judge Complaints (DD-1500.4900)
Attorney Complaints
Barrister Complaints
Legal Complaints
Soliciter Complaints
(UWASIS )
DD-1500.5400 Loan Finder Complaints
the licensing, excessive fees, unethical or improper conduct or other inappropriate
business practices of loan finders.
See also:
External terms:
(UWASIS )
Online Order Complaints
Web Based Order Complaints
(UWASIS )
DD-1500.5830 Mental Health Facility Complaints
the licensing, incompetence of staff, cleanliness and safety of facilities, treatment
of patients, quality of care, excessive fees, unethical, improper or unprofessional
conduct of personnel or other inappropriate business practices of inpatient or
residential facilities for people who have substantive mental, emotional or social
problems.
See also:
Health Facility Complaints (DD-1500.4280)
Mental Health Associations (TD-1600.3100-550)
Substance Abuse Service Provider Complaints
(DD-1500.8670)
Used for:
Psychiatric Facility Complaints
External terms:
Homelessness
DD-1500.5900 Mobile Home Complaints
the companies that manufacture, sell, service or repair mobile homes.
External terms:
(UWASIS )
DD-1500.5450 Locksmith Complaints
the licensing (in jurisdictions where licensing requirements exist), quality of service,
excessive fees, misrepresentation, fraud, unethical or improper conduct or other
inappropriate business practices of locksmiths.
External terms:
(UWASIS )
DD-1500.5600 Magazine Complaints
magazine subscriptions.
External terms:
(UWASIS )
DD-1500.5700 Mail/Internet Order Complaints
nonreceipt of merchandise ordered through the mail or via the Internet, or other
problems related to mail/Internet order transactions.
See also:
Used for:
Postal Service Complaints (DD-1500.7200)
Internet Order Complaints
Mail Order Complaints
DD-1500.5900-480 Mobile Home Manufacturer Complaints
manufacture of or the manufacturer's warranty on their mobile homes.
External terms:
(UWASIS )
DD-1500.5900-500 Mobile Home Repair/Service Complaints
inappropriate business practices of organizations that service and repair mobile
homes.
External terms:
(UWASIS )
DD-1500.5900-520 Mobile Home Sales Complaints
91
conduct of personnel or other inappropriate business practices of mobile home
dealers.
External terms:
(UWASIS )
DD-1500.5950 Modeling Agency Complaints
personnel or other inappropriate business practices of modeling agencies.
External terms:
(UWASIS )
DD-1500.6100-500 Motorcycle Repair/Service Complaints
poor workmanship, failure to comply with legal requirements, problems with
other inappropriate business practices of organizations that service and repair
motorcycles.
External terms:
(UWASIS )
DD-1500.6100-520 Motorcycle Sales Complaints
DD-1500.6000 Mortgage Company Complaints
excessive charges, violations of truth in lending or truth in real estate laws,
deceptive advertising, unethical or improper conduct of personnel or other
inappropriate business practices of mortgage companies.
See also:
External terms:
(UWASIS )
DD-1500.6050 Motion Picture Complaints
the quality of motion picture entertainment.
See also:
External terms:
Motion Picture Rating Systems (DF-8000.1900-500)
(UWASIS )
DD-1500.6100 Motorcycle Complaints
the companies that manufacture, sell, service or repair motorcycles.
(UWASIS )
behavior of personnel or other inappropriate business practices of motorcycle
dealers.
External terms:
(UWASIS )
DD-1500.6150 Moving Company Complaints
the performance, weighing of shipments, estimates, excessive rates, claims for
lost or damaged goods, unethical or improper behavior of personnel or other
inappropriate business practices of moving companies.
See also:
External terms:
DD-1500.6200 Newspaper Complaints
the conduct of the press in gathering and publishing news, opinion and advertising.
Also included are organizations that handle complaints from members of the press
about the conduct of individuals and organizations toward the press.
See also:
External terms:
DD-1500.6100-480 Motorcycle Manufacturer Complaints
manufacture of or the manufacturer's warranty on their motorcycles.
External terms:
(UWASIS )
Interstate Commercial Shipping Regulation (DF-8000.3500)
(UWASIS )
External terms:
Media Credentials (DF-7000.5080)
Newspaper Columns (TJ-6500.5100-600)
Newspaper Publishing/Distribution (TJ-5500.6000)
(UWASIS )
DD-1500.6250 Notary Public Complaints
Programs that accept and, where possible, attempt to resolve regarding the quality
of service, fraud, deceit, negligence, incompetence or misconduct of notaries
public. The most common complaints involve failure to require a document signer
to personally appear before him or her, failure to require proper identification,
notarization of a forged signature and failure to keep a register of all of notarized
transactions or the register is incomplete or inaccurate. A common complaint in
the U.S. Latino community relates to notaries public who have misled the public
92
by implying that they are qualified to practice the law, e.g., by using the phrase
"notario publico" or "notario" (titles with completely different meanings in Mexico) to
advertise notary services.
See also:
Used for:
External terms:
Biblio Reference:
Notary Public Services (FT-6100)
Notary Signature Registration/Validation (DF-7000.6000)
Notary Complaints
(UWASIS )
“Complaint Process”, Pennsylvania Department of State
website, http://www.dos.state.pa.us/notaries/cwp/view.asp?
a=1244&q=444993&notariesNav=%7C
DD-1500.6750 Off Road Vehicle Complaints
companies that manufacture, sell, service or repair all terrain vehicles, snowmobiles
and other off road vehicles (ORVs). An ORV is any motor vehicle that can be
operated cross-country without benefit of a road or trail over land, snow and other
natural terrain.
Used for:
External terms:
ATV Complaints
All Terrain Vehicle Complaints
ORV Complaints
Snowmobile Complaints
(UWASIS )
conduct of personnel or other inappropriate business practices of off road vehicle
dealers.
Used for:
External terms:
ATV Sales Complaints
All Terrain Vehicle Sales Complaints
ORV Sales Complaints
Snowmobile Sales Complaints
(UWASIS )
DD-1500.6800 Painter Complaints
the licensing, poor workmanship, excessive fees, unethical or improper conduct or
other inappropriate business practices of painters.
External terms:
(UWASIS )
DD-1500.6840 Paratransit Service Complaints
of personnel or other inappropriate business practices of organizations that provide
paratransit services. Included are complaints about local Dial A Ride services
and organizations that provide transportation for individuals with disabilities, older
adults, people with medical appointments and other special groups.
See also:
DD-1500.6750-600 Off Road Vehicle Manufacturer Complaints
the safety, performance, fuel economy, furnishings or other problems relating to the
manufacture of or the manufacturer's warranty on off road vehicles.
Used for:
External terms:
ATV Manufacturer Complaints
All Terrain Vehicle Manufacturer Complaints
ORV Manufacturer Complaints
Snowmobile Manufacturer Complaints
(UWASIS )
DD-1500.6750-650 Off Road Vehicle Repair/Service
Complaints
inappropriate business practices of companies that service and repair off-road
vehicles.
Used for:
External terms:
ATV Repair/Service Complaints
All Terrain Vehicle Repair/Service Complaints
ORV Repair/Service Complaints
Snowmobile Repair/Service Complaints
(UWASIS )
DD-1500.6750-700 Off Road Vehicle Sales Complaints
External terms:
(UWASIS )
Homelessness
Older Adults
DD-1500.6900 Pawnbroker Complaints
the unethical or improper conduct or other inappropriate business practices of
pawnbrokers.
Used for:
External terms:
Pawn Shop Complaints
(UWASIS )
DD-1500.7000 Pest Control Operator Complaints
violations of fumigation and extermination laws, negligent use of extermination
or fumigation agents, failure to complete operations for agreed prices, falsifying
inspection reports, unethical or improper conduct or other inappropriate business
practices of pest control operators.
Used for:
Exterminator Complaints
93
External terms:
(UWASIS )
External terms:
DD-1500.7230-150 Chiropractor Complaints
DD-1500.7150 Plumber Complaints
the licensing, poor workmanship, excessive fees, misrepresentation, fraud,
unethical or improper conduct or other inappropriate business practices of
plumbers.
External terms:
(UWASIS )
DD-1500.7200 Postal Service Complaints
unordered merchandise; unsolicited or harmful mail; pornographic materials
received through the mail; mail tampering, loss, damage or theft; late or delayed
mail deliveries; unethical or improper conduct of personnel; or other illegal or
inappropriate business practices of post offices or private mail carriers.
See also:
Used for:
External terms:
Mail/Internet Order Complaints (DD-1500.5700)
Postal Crime Reporting (FN-1700.6500)
Postal Rate Regulation (DF-8000.6400)
Mail Theft Complaints
Post Office Complaints
(UWASIS )
practices of chiropractors.
External terms:
DD-1500.7230-180 Dentist/Dental Support Personnel
Complaints
regarding the licensing, incompetence, negligence, violation of laws regulating
dispensation of dangerous drugs and narcotics, quality of service, excessive fees,
practices of individuals who specialize in the care of the teeth and associated
structures in the oral cavity, either as licensed professionals or as support staff.
Used for:
External terms:
Dental Assistant Complaints
Dental Hygienist Complaints
Dental Laboratory Technician Complaints
Dental Prosthodontist Complaints
Dentist Complaints
Oral and Maxillofacial Surgeon Complaints
Orthodontist Complaints
Periodontist Complaints
DD-1500.7230-190 Dietitian/Nutritionist Complaints
DD-1500.7230 Practitioner Complaints
licensing, incompetence, negligence, violations of laws relating to the use and
prescription of dangerous drugs and narcotics, quality of service, excessive fees,
unprofessional conduct or other inappropriate business practices of individuals who
are licensed to practice in the health, mental health and veterinary science fields.
See also:
Used for:
External terms:
(LH-2700.2800)
Individual Practitioner Complaints
Private Practitioner Complaints
DD-1500.7230-030 Acupuncturist Complaints
the licensing, incompetence, negligence, violations of laws relating to the quality
of service, excessive fees, unprofessional conduct or other inappropriate business
practices of acupuncturists.
External terms:
DD-1500.7230-050 Audiologist Complaints
practices of audiologists.
the licensing, incompetence, negligence, quality of service, unlicensed activities,
excessive fees, unprofessional conduct or other inappropriate practices of dietitians
and nutritionists.
Used for:
External terms:
Dietitian Complaints
Nutritionist Complaints
(UWASIS )
DD-1500.7230-195 Doula Complaints
Programs that provide assistance for consumers who want to register complaints
regarding the incompetence, negligence, quality of service, unlicensed activities,
excessive fees, unprofessional conduct or other inappropriate practices of doulas.
Used for:
External terms:
Birth Doula Complaints
(UWASIS )
DD-1500.7230-200 Educational Psychologist Complaints
the licensing, incompetence, quality of service, excessive fees, unprofessional
conduct or other inappropriate business practices of educational psychologists.
External terms:
94
External terms:
DD-1500.7230-280 Health Aide Complaints
practices of health aides including home health aides and nursing aides.
Used for:
External terms:
Doctor Assistant Complaints
Home Health Aide Complaints
Nurse Aide Complaints
Nursing Aide Complaint
Physician Assistant Complaints
DD-1500.7230-445 Medical Support Personnel Complaints
the incompetence, negligence, quality of service, unprofessional conduct or other
inappropriate business practices of individuals who perform various duties under
the direction of a physician or nursing staff in the examination and treatment
of patients. Included are complaints about medical assistants and physician
assistants who work directly with physicians, nurses and surgeons; EMTs who
provide emergency medical assistance at the scene of an accident or other
incident; medical laboratory technicians; and individuals such as diagnostic medical
sonographers and nuclear medicine technicians who administer specialized
diagnostic tests.
External terms:
DD-1500.7230-300 Hearing Aid Dispenser Complaints
unprofessional conduct or other inappropriate business practices of individuals who
supply hearing aids. Typical complaints relate to failure to comply with warrantees,
fraud or misrepresentation in the fitting or selling of hearing aids, unlicensed
practices and deceptive or misleading advertising.
External terms:
Related concepts: Deafness/Hearing Impairments
DD-1500.7230-400 Licensed Professional Counselor
Complaints
practices of licensed professional counselors.
Used for:
External terms:
LPC Complaints
excessive fees, unprofessional conduct or other inappropriate practices of
individuals who are licensed to practice midwifery.
Used for:
External terms:
Midwifery Complaints
(UWASIS )
DD-1500.7230-490 Naturopath Complaints
excessive fees, unprofessional conduct or other inappropriate practices of
naturopaths.
External terms:
the licensing, negligence, quality of service, excessive fees, misrepresentation,
fraud, unprofessional conduct or other inappropriate business practices of people
who provide marriage and family counseling.
MFCC Complaints
MFT Complaints
Marriage/Family Counselor Complaints
Marriage/Family/Child Counselor Complaints
External terms:
Used for:
Massage Parlor Complaints
RMT Complaints
Registered Massage Therapist Complaints
(UWASIS )
DD-1500.7230-500 Nurse Complaints
excessive fees, unprofessional conduct or other inappropriate practices of nurses.
Used for:
External terms:
DD-1500.7230-440 Massage Therapist Complaints
the unethical or improper conduct of personnel or the inappropriate business
practices of licensed massage therapists or of individuals who practice any of a
variety of other stress-reducing body therapies like acupressure or reflexology.
(UWASIS )
DD-1500.7230-460 Midwife Complaints
DD-1500.7230-420 Marriage and Family Therapist Complaints
Used for:
(UWASIS )
Licensed Vocational Nurse Complaints
Nurse Practitioner Complaints
Registered Nurse Complaints
DD-1500.7230-520 Occupational Therapist Complaints
practices of occupational therapists.
External terms:
95
DD-1500.7230-540 Optician Complaints
practices of opticians.
External terms:
DD-1500.7230-560 Optometrist Complaints
practices of optometrists.
External terms:
External terms:
DD-1500.7230-680 Podiatrist/Foot Care Specialist Complaints
practices of podiatrists and other foot care specialists. Podiatrists are health
professional specialists with a Doctor of Podiatric Medicine degree
Used for:
External terms:
DD-1500.7230-580 Osteopath Complaints
practices of osteopaths.
External terms:
the licensing, incompetence, negligence, violations of laws relating to the use and
unprofessional conduct or other inappropriate business practices of psychiatrists.
External terms:
See also:
Used for:
External terms:
Pharmacist Associations (TN-5000.6400)
(FN-1700.9100)
Complaints About Pharmacies
Pharmacy Complaints
DD-1500.7230-620 Physical Therapist Complaints
practices of physical therapists.
Used for:
External terms:
Physiotherapist Complaints
Used for:
Allergy Specialist Complaints
DD-1500.7230-720 Psychologist Complaints
practices of psychologists.
External terms:
DD-1500.7230-760 Respiratory Therapist Complaints
the incompetence, negligence, quality of service, unprofessional conduct or other
inappropriate business practices of individuals who evaluate, treat and care for
patients with breathing or other cardiopulmonary disorders. Working under the
direction of a physician, respiratory therapists are responsible for measuring lung
capacity and providing treatments and exercises that help to improve or restore
lung function.
External terms:
(UWASIS )
Biblio Reference:
Bureau of Labor Statistics, U.S. Department of Labor,
Occupational Outlook Handbook, 2004-05 Edition, Respiratory
Therapists, on the Internet at http://www.bls.gov/oco/
ocos084.htm (visited April 16, 2004).
DD-1500.7230-660 Physician/Surgeon Complaints
unprofessional conduct or other inappropriate business practices of physicians and
surgeons.
Chiropodist Complaints
Foot Care Specialist Complaints
Podiatrist Complaints
DD-1500.7230-700 Psychiatrist Complaints
DD-1500.7230-600 Pharmacist Complaints
the licensing, incompetence, prescription filling errors, prescription label errors,
incomplete prescription labels, dishonesty, unprofessional conduct or other
inappropriate business practices of pharmacists.
Cardiologist Complaints
Dermatologist Complaints
Doctor Complaints
Internist Complaints
Obstetrician Complaints
Otolaryngologist Complaints
Paediatrician Complaints
Pediatrician Complaints
Physician Complaints
Surgeon Complaints
Urologist Complaints
DD-1500.7230-800 Social Worker Complaints
96
practices of social workers.
Used for:
External terms:
unprofessional conduct or other inappropriate business practices of speech and
language pathologists and speech therapists.
External terms:
External terms:
Clinical Social Worker Complaints
DD-1500.7230-830 Speech and Language Pathologist
Complaints
Used for:
See also:
Speech Therapist Complaints
Speech/Language Pathologist Complaints
DD-1500.7230-900 Veterinarian Complaints
DD-1500.7400-680 Radio Manufacturer Complaints
the sound quality, performance or other problems relating to the manufacture of or
the manufacturer's warranty on radios.
External terms:
Animal Law (FT-0700)
Animal Health Technician Complaints
(UWASIS )
quality or content of radio programs, equal time for political broadcasting or other
aspects of radio programming.
External terms:
Used for:
External terms:
Detective Complaints
Patrol Operator Complaints
(UWASIS )
(UWASIS )
DD-1500.7400-720 Radio Repair/Service Complaints
inappropriate business practices of organizations that service and repair radios.
External terms:
DD-1500.7250 Private Investigator Complaints
the licensing, incompetence, quality of service, excessive fees, misrepresentation,
fraud, unethical or improper conduct or other inappropriate business practices of
private investigators.
(UWASIS )
DD-1500.7400-700 Radio Programming Complaints
the licensing, incompetence, negligence, unclean or unsanitary equipment or
premises, violation of laws regulating the use of narcotics, quality of service,
excessive fees, unprofessional conduct or other inappropriate business practices of
veterinarians.
See also:
Used for:
External terms:
Broadcast Interference Complaints (DD-1500.1150)
CB Radio Complaints (DD-1500.1330)
Radiotelephone Complaints (DD-1500.7450)
(UWASIS )
(UWASIS )
DD-1500.7400-740 Radio Sales Complaints
business practices of radio dealers.
External terms:
(UWASIS )
DD-1500.7350 Quackery Complaints
the activities of individuals or organizations that make extravagant claims for
salves, potions, pills or other forms of treatment for medical conditions for which
there is no recognized cure.
External terms:
DD-1500.7400 Radio Complaints
companies that manufacture, sell, service or repair radios or handle radio
programming.
DD-1500.7450 Radiotelephone Complaints
companies that manufacture, sell, service or repair radiotelephone equipment.
See also:
Used for:
External terms:
CB Radio Complaints (DD-1500.1330)
Car Phone Complaints
(UWASIS )
97
the performance of radiotelephone equipment or other problems relating to the
manufacture of or warranty on the equipment.
companies that provide rail transportation services. Included are complaints
about companies that provide local and long distance rail passenger and shipping
services, streetcar services, rail-connected trolley services, metro rail services,
monorail services, subway system services and elevated railway services.
External terms:
Used for:
DD-1500.7450-680 Radiotelephone Manufacturer Complaints
(UWASIS )
DD-1500.7450-700 Radiotelephone Repair/Service Complaints
the quality of work, failure to comply with legal requirements, problems with
other inappropriate business practices of organizations that service and repair
radiotelephone equipment.
External terms:
(UWASIS )
DD-1500.7450-720 Radiotelephone Sales Complaints
business practices of radiotelephone dealers.
External terms:
(UWASIS )
DD-1500.7500 Rail Transportation System Complaints
the safety of rail travel or the business or operating practices of rail transportation
companies including those that provide local and long distance rail passenger and
shipping services, streetcar services, rail-connected trolley services, metro rail
services, monorail services, subway system services and elevated railway services.
See also:
Used for:
Light Rail Complaints
Light Rail Transportation System Complaints
Metro Rail Service Complaints
Rail System Complaints
Railroad Complaints
Railway System Complaints
Subway Complaints
Trolley Service Complaints
External terms:
(UWASIS )
DD-1500.7500-700 Rail Passenger/Shipper Complaints
the rates, services, schedules, treatment of passengers and/or shippers, unethical
Rail Passenger Complaints
Rail Shipper Complaints
Streetcar Complaints
Subway System Complaints
Train Passenger Complaints
External terms:
(UWASIS )
DD-1500.7500-750 Rail Safety Complaints
rail transportation system equipment malfunctions, dangerous or inadequate
conditions that exist at public crossings, blockage of rail crossings for long periods
of time, transportation by rail of hazardous materials that pose a risk to public
health and safety, or other unsafe conditions with respect to track, motive power
and equipment or operating practices of rail transportation companies. Included are
complaints about companies that provide local and long distance rail passenger
and shipping services, streetcar services, rail-connected trolley services, metro rail
services, monorail services, subway system services and elevated railway services.
See also:
Used for:
Rail Safety Violations Reporting
Railroad Crossing Complaints
Railroad Crossing Safety Complaints
Railroad Equipment Malfunction Complaints
Train Safety Complaints
Train Safety Violations Reporting
External terms:
(UWASIS )
DD-1500.7600 Realtor Complaints
the licensing, violation of truth in real estate laws, misrepresentation, fraud,
practices of real estate companies.
See also:
Used for:
External terms:
Escrow Company Complaints (DD-1500.3400)
Real Estate Company Complaints
(UWASIS )
Truth-In-Real Estate Transactions (UWASIS )
DD-1500.7700 Recreational Vehicle Complaints
companies that manufacture, sell, service or repair recreational vehicles.
Used for:
External terms:
Motor Home Complaints
(UWASIS )
98
DD-1500.7700-680 Recreational Vehicle Manufacturer
Complaints
the safety, performance, fuel economy, furnishings or other problems relating to the
manufacture of or the manufacturer's warranty on recreational vehicles.
External terms:
(UWASIS )
DD-1500.7700-700 Recreational Vehicle Repair/Service
Complaints
inappropriate business practices of companies that service and repair recreational
vehicles.
(UWASIS )
DD-1500.7775 Repossession Agency Complaints
the licensing, failure to conform with requirements established by statute, unethical
or improper conduct or other inappropriate business practices of companies that
repossess automobiles or other consumer goods.
Used for:
Repo Company Complaints
Repossessor Agency Complaints
External terms:
(UWASIS )
DD-1500.7800 Restaurant Complaints
the licensing, cleanliness, truth in menu, unethical or improper conduct of personnel
or other inappropriate business practices of eating establishments.
See also:
Used for:
External terms:
External terms:
DD-1500.7700-720 Recreational Vehicle Sales Complaints
conduct of personnel or other inappropriate business practices of recreational
vehicle dealers.
External terms:
(UWASIS )
DD-1500.7900 Roofing Contractor Complaints
the licensing, poor workmanship, failure to complete work for the agreed upon
price, excessive fees, unethical or improper conduct or other inappropriate
business practices of roofing contractors.
See also:
Used for:
External terms:
DD-1500.7750 Rental Security Deposit Complaints
a landlord's failure to place rental security deposits in trust accounts, to pay
required interest on rental security deposits or to return the security deposit (plus
accrued interest) within legal timeframes when the tenant moves out.
See also:
(FT-1000.6700)
Used for:
Damage Deposit Complaints
Security Deposit Complaints
External terms:
Biblio Reference:
"Rental Security Deposits: Key Issues for Landlords and
Tenants", State of Connecticut Department of Banking,
http://www.ct.gov/dob/cwp/view.asp?a=2247&q=299050&
dobNAV_GID=1659
Vending Machine Complaints (DD-1500.9700)
Cafe Complaints
Café Complaints
Diner Complaints
Eating Establishment Complaints
(UWASIS )
(UWASIS )
Contractor Complaints (DD-1500.1850)
Roofer Complaints
(UWASIS )
DD-1500.8000 School Complaints
licensing or accreditation, quality of education or other practices of public and
private schools, vocational/trade schools, correspondence schools, colleges,
universities or other educational institutions.
Used for:
College Complaints
Correspondence School Complaints
Nursing School Complaints
Postsecondary Institution Complaints
Private School Complaints
Public School Complaints
Trade School Complaints
University Complaints
Vocational School Complaints
External terms:
Standards Setting/Accreditation/Monitoring (Education)
(UWASIS )
99
DD-1500.8080 Security Guard/Private Patrol Operator
Complaints
regarding the licensing, quality of service, unethical or improper conduct or
other inappropriate practices of security guards, bodyguards and others who are
available to protect people and property and/or the companies that employ them.
Used for:
External terms:
Bodyguard Complaints
Private Patrol Complaints
(UWASIS )
DD-1500.8100 Security/Stockbroker Complaints
the issuance or sale of stocks and bonds.
Used for:
External terms:
Stockbroker Complaints
(UWASIS )
DD-1500.8150 Service Station Complaints
short measures, gasoline contamination, octane ratings, failure to display prices,
price gouging, unethical or improper conduct of personnel or other inappropriate
business practices of service stations.
Used for:
External terms:
Gas Station Complaints
(UWASIS )
DD-1500.8155 Sewer System Complaints
regarding the services, rates and other business practices of organizations that are
responsible for the development and maintenance of the sewer system.
Used for:
External terms:
Sewage System Complaints
(UWASIS )
DD-1500.8170 Shelter Complaints
the licensing; cleanliness and safety of facilities; treatment of residents; fees;
practices of organizations that provide shelter for homeless people, runaways/
homeless youth, victims of domestic abuse and other vulnerable populations.
See also:
Used for:
Assaulted Women's Shelter Complaints
Battered Women's Shelter Complaints
Domestic Abuse Shelter Complaints
Domestic Violence Shelter Complaints
Elder Abuse Shelter Complaints
Homeless Shelter Complaints
Immigrant/Refugee Shelter Complaints
Refugee/Immigrant Shelter Complaints
Runaway/Youth Shelter Complaints
Sexual Assault Shelter Complaints
Youth Shelter Complaints
External terms:
(UWASIS )
Domestic Violence
Homelessness
Older Adults
Runaways
Sexual Assault
DD-1500.8200 Shuttle Service Complaints
of personnel or other inappropriate business practices of companies that transport
passengers from a prearranged pick-up point to an airport, train station or other
point of departure or from an airport, train station or other point of arrival to their
final destination via an automobile, van or other shuttle vehicle.
See also:
Used for:
Shuttle System Complaints
External terms:
(UWASIS )
DD-1500.8250 Smog Device Complaints
defective smog control devices, smog control device checks or repairs.
External terms:
(UWASIS )
DD-1500.8300 Smoke Alarm Complaints
noncompliance with smoke alarm ordinances, unapproved or defective devices,
excessive fees or other problems with smoke alarms.
Used for:
External terms:
Smoke Detector Complaints
(UWASIS )
DD-1500.8500 Solar Energy Devices Complaints
companies that manufacture, sell, install or repair solar energy devices.
External terms:
(UWASIS )
100
DD-1500.8600 Stereo Complaints
companies that manufacture, sell, service or repair stereo equipment.
Used for:
External terms:
Stereophonic Equipment Complaints
(UWASIS )
DD-1500.8600-780 Stereo Manufacturer Complaints
the manufacturer's warranty on stereo equipment.
External terms:
(UWASIS )
DD-1500.8600-800 Stereo Repair/Service Complaints
inappropriate business practices of organizations that service and repair stereo
equipment.
External terms:
(UWASIS )
DD-1500.8600-820 Stereo Sales Complaints
business practices of stereo dealers.
External terms:
(UWASIS )
DD-1500.8650 Street Vendor Complaints
activities and business practices of vendors who have booths, pushcarts or other
venues for selling their wares in designated public places.
External terms:
(UWASIS )
DD-1500.8670 Substance Abuse Service Provider Complaints
regarding the licensing or certification; incompetence of staff; cleanliness, safety
and adequacy of facilities and equipment; treatment of clients; breaches of
confidentiality; unethical, improper or unprofessional conduct of personnel; or
other inappropriate business practices of organizations that provide substance
abuse services including education/prevention services, DUI offender programs,
substance abuse assessment, detoxification, inpatient treatment, supportive
services or transitional residential services.
See also:
Health Facility Complaints (DD-1500.4280)
Mental Health Facility Complaints (DD-1500.5830)
Used for:
Alcoholism Treatment Facility Complaints
DUI Education Program Complaints
DUI Intervention Program Complaints
DUI Offender Program Complaints
DWI Education Program Complaints
DWI Intervention Program Complaints
DWI Offender Program Complaints
Detox Facility Complaints
Detoxification Facility Complaints
Drug Abuse Treatment Facility Complaints
Drug and Alcohol Abuse Service Provider Complaints
MIP Complaints
Minor in Possession Program Complaints
Narcotic Treatment Program Complaints
Recovery Home Complaints
Smoking Cessation Program Complaints
Sober Living Center Complaints
Substance Abuse Education Program Complaints
Substance Abuse Facility Complaints
Substance Abuse Halfway House Complaints
Substance Abuse Intervention Program Complaints
Substance Abuse Prevention Program Complaints
Substance Abuse Treatment Facility Complaints
External terms:
(UWASIS )
DD-1500.8700 Swimming Pool Complaints
the licensing, poor workmanship, unfair or deceptive services, high pressure
sales techniques, failure to complete construction or other construction problems,
unethical or inappropriate conduct or other inappropriate business practices of
swimming pool contractors or companies that provide swimming pool maintenance
or repair services.
See also:
External terms:
Pool Sanitation (JP-6500.6630)
(UWASIS )
DD-1500.8800 Talent Agency Complaints
personnel or other inappropriate business practices of talent agencies.
External terms:
(UWASIS )
DD-1500.8850 Tanning Facility Complaints
the licensing, quality of service, unsafe conditions or practices, unethical or
improper conduct of personnel or other inappropriate business practices of facilities
that provide access to tanning beds and booths that use ultraviolet light or other
devices to produce a suntan.
External terms:
(UWASIS )
101
DD-1500.9300 Television Complaints
DD-1500.9000 Tax Preparer Complaints
misstatements, misrepresentations, fraud, deceit or other unlawful acts or
omissions of tax preparers.
External terms:
(UWASIS )
companies that manufacture, sell, service or repair television sets or handle the
programming for regular, cable or satellite television.
See also:
External terms:
Broadcast Interference Complaints (DD-1500.1150)
(UWASIS )
DD-1500.9300-150 Cable Television Complaints
DD-1500.9050 Taxi Service Complaints
poor services, excessive fees, unsafe vehicles, unethical or improper conduct of
taxi drivers or other personnel or other inappropriate business practices of taxi
companies.
Used for:
Cab Company Complaints
Cab Complaints
Cab Driver Complaints
Taxi Company Complaints
Taxi Complaints
Taxi Driver Complaints
External terms:
(UWASIS )
Earth Surface Traffic Control and Safety Standards (UWASIS )
reception, programming, area or channel availability, excessive fees or other
services or business practices of cable television companies.
External terms:
See also:
DD-1500.9150 Teacher Complaints
the certification or accreditation, incompetence, unprofessional conduct, refusal to
obey laws regulating the duties of people serving in the public school system or
other inappropriate practices of teachers.
(UWASIS )
DD-1500.9300-750 Satellite Television Complaints
reception, programming, area or channel availability, excessive fees or other
services or business practices of companies that offer access to cable television
programming via a system that uplinks signals to a satellite which sends them
directly to a dish at the subscriber's home.
External terms:
receipt of local or interstate calls soliciting funds or advertising products or services
including situations in which they have added their telephone numbers to a "do not
call" list and continue to receive telephone solicitation calls.
See also:
Used for:
External terms:
Do Not Call Registries (DD-1200.9000-200)
Telemarketing Fraud Reporting (FN-1700.1470-850)
Telephone Harassment Reporting (FN-1700.8450)
Phone Solicitation Complaints
Telemarketer Complaints
(UWASIS )
(UWASIS )
DD-1500.9300-800 Television Manufacturer Complaints
the sound or picture quality, performance or other problems relating to the
manufacture of or the manufacturer's warranty on television sets.
External terms:
External terms:
DD-1500.9250 Telephone Solicitation Complaints
(UWASIS )
(UWASIS )
DD-1500.9300-820 Television Programming Complaints
the quality or content of television programs, equal time for political broadcasting,
adequate programming for children or other aspects of television programming.
See also:
Used for:
External terms:
Television Programming Rating Systems (DF-8000.1900-850)
Objectionable Television Complaints
(UWASIS )
DD-1500.9300-840 Television Repair/Service Complaints
102
inappropriate business practices of organizations that service and repair television
sets.
External terms:
(UWASIS )
DD-1500.9535 Trash/Recycling Service Complaints
the rates, services, equipment, unethical or improper conduct of personnel or
other inappropriate business practices of companies that collect trash, garbage or
recycling. Complaints may address overflowing dumpsters, uncollected trash or
recycling, damaged or missing dumpsters or bins, hauling of trash in open trucks
and trailers and inability to establish contact to report problems.
Used for:
DD-1500.9300-860 Television Sales Complaints
business practices of television dealers.
External terms:
(UWASIS )
DD-1500.9350 Textile Complaints
fiber and content labeling, quality of fabric, care labeling, advertising and invoicing
of woven materials and woolens.
See also:
External terms:
Clothing Complaints (DD-1500.1600)
(UWASIS )
DD-1500.9400 Tire Complaints
defective or unsafe tires, tire warranty problems, high pressure sales tactics,
misrepresentation, fraud, unethical or improper conduct of personnel or other
inappropriate business practices of organizations that manufacture or sell tires.
External terms:
(UWASIS )
External terms:
DD-1500.9550 Travel Agent Complaints
the services, excessive fees, misrepresentation, fraud, unethical or improper
conduct of personnel or other inappropriate business practices of travel agents and
promoters.
Used for:
Travel Agency Complaints
Travel Promotion Complaints
External terms:
(UWASIS )
DD-1500.9650 Utility Company Complaints
the rates, services, equipment, unethical or improper conduct of personnel or
other inappropriate business practices of companies that provide electricity, water,
natural gas or telephone services.
See also:
Used for:
External terms:
DD-1500.9450 Towing Service Complaints
the services, excessive fees, unethical or improper conduct of personnel or other
inappropriate business practices of automobile towing services.
External terms:
(UWASIS )
See also:
External terms:
Toy/Game Donation Programs (TI-1800.4500-900)
(UWASIS )
Telephone Company Complaints (DD-1500.9650-850)
Complaints About Utilities
Utilities Complaints
(UWASIS )
DD-1500.9650-200 Electric Service Provider Complaints
the rates, services, equipment, unethical or improper conduct of personnel or other
inappropriate business practices of companies that provide electricity to homes and
businesses.
Used for:
DD-1500.9500 Toy Safety Complaints
hazardous toys or playthings.
Garbage Collection Complaints
Garbage Service Complaints
Recycling Collection Complaints
Trash Collection Complaints
(UWASIS )
External terms:
Electric Bill Complaints
Electrical Company Complaints
Electricity Bill Complaints
Electricity Service Provider Complaints
Hydro Service Provider Complaints
(UWASIS )
DD-1500.9650-250 Gas Company Complaints
103
inappropriate business practices of companies that provide natural gas to homes
and businesses.
Used for:
External terms:
Gas Bill Complaints
(UWASIS )
DD-1500.9650-850 Telephone Company Complaints
inappropriate business practices of companies that provide telephone services to
homes and businesses.
See also:
Used for:
External terms:
Utility Company Complaints (DD-1500.9650)
Cramming Phone Charges Complaints
Payphone Complaints
Phone Company Complaints
(UWASIS )
DD-1500.9800-880 Video Equipment Manufacturer
Complaints
the manufacturer's warranty on video equipment.
External terms:
(UWASIS )
DD-1500.9800-900 Video Equipment Repair/Service
Complaints
inappropriate business practices of organizations that service and repair video
equipment.
External terms:
(UWASIS )
DD-1500.9800-920 Video Equipment Sales Complaints
DD-1500.9650-950 Water Company Complaints
inappropriate business practices of companies that provide water to homes and
businesses.
Used for:
External terms:
Water Bill Complaints
Water Rate Complaints
(UWASIS )
DD-1500.9700 Vending Machine Complaints
the placement of machines, broken equipment, the loss of money or incorrect
change, the stocking of machines, the quality of products available or other
concerns about vending machines.
See also:
External terms:
Restaurant Complaints (DD-1500.7800)
(UWASIS )
DD-1500.9800 Video Equipment Complaints
companies that manufacture, sell, service or repair video equipment.
Used for:
External terms:
VCR Complaints
(UWASIS )
the excessive pricing, high pressure sales tactics, problems related to sales
business practices of video equipment dealers.
External terms:
(UWASIS )
DD-1500.9850 Warranty Complaints
the clarity of conditions of warranties and guarantees; problems with obtaining
repair services; replacements or refunds as promised by the warranty or guarantee;
or other similar problems.
External terms:
(UWASIS )
DD-1500.9900 Wind Energy Complaints
wind energy systems. Complaints may focus on the noise wind farms generate,
the effect they have on birds and other wildlife, soil erosion that may accompany
wind power development, the visual intrusiveness of the wind turbines and other
issues that people living nearby may have when wind power plants are located in
residential areas. Complaints may also focus on the effectiveness and other issues
concerning smaller wind energy systems that are intended for home and business
use.
Used for:
External terms:
Wind Farm Complaints
(UWASIS )
DD-1800 Consumer Education
104
Programs that utilize a wide variety of informational materials and techniques to
increase the public's awareness of their rights and responsibilities as consumers
of goods and services. The services may include information concerning federal
and state consumer protection laws and regulatory agencies; advice regarding
comparison shopping, use of consumer reports and buying guides, and other
practices that help consumers make informed decisions and avoid problems
before they occur; and education regarding the steps that need to be taken to
resolve problems with unfair credit practices, defective products, shoddy repairs or
workmanship or incompetent services.
See also:
Used for:
External terms:
Credit Counseling (DM-1500.1500)
(LH-2700.2800)
Subject Specific Public Awareness/Education (TJ-6500.8500)
Consumer Awareness Programs
Mass Consumer Education (UWASIS )
DD-2100 Consumer Protection Agencies
Agencies established by federal, state, county or city officials, business or industry
associations, the media or the private sector to provide consumer education and
information and/or to handle consumer complaints regarding unfair or fraudulent
business or credit practices, unsafe or poor quality goods, incompetent services or
other similar problems; and to provide solutions through mediation, arbitration or
public pressure.
Consumer Complaints (DD-1500)
(UWASIS )
DD-2100.3300 Industry Consumer Programs
Associations formed by individual businesses in a particular industry that join
together to assist one another with business problems, to promote their industry, to
offer consumer information, and, in some cases, to handle consumer complaints.
Some trade associations have established third-party dispute resolution programs
to arbitrate disputes that cannot be resolved by the associations.
See also:
Business Development (TB-0900)
Business Libraries (TJ-4400.8100-100)
Used for:
Trade Consumer Programs
External terms:
(UWASIS )
DD-2100.5000 Media Consumer Services
Radio, television or newspaper-sponsored programs, often referred to as "Action
Lines" or "Hotlines", which intervene on behalf of consumers utilizing their power
and influence in the community and the threat of adverse publicity to persuade
offending merchants, businesses or professionals to take swift corrective action.
See also:
See also:
External terms:
External terms:
DD-2100.1000 Better Business Bureaus
Nonprofit organizations sponsored by private, local businesses which provide
general information about products or services, reliability reports, background
information regarding local businesses and records of the companies' complaint
handling performances. Most Better Business Bureaus accept complaints against
businesses and help to resolve disputes through mediation or binding arbitration
utilizing volunteer arbitration panels.
See also:
Business Registration/Licensing (DF-4500.1000)
External terms:
(UWASIS )
DD-2100.2500 Government Consumer Protection Agencies
Consumer protection offices that are part of federal, state, county or city
governments which receive, investigate and resolve through direct action or referral
to law enforcement or regulatory agencies, consumer complaints that are a result
of transactions in the marketplace. Most government consumer affairs offices
also publish and disseminate a large selection of consumer education materials,
initiate studies to improve standards of conduct for businesses and consumers, and
analyze and recommend changes in consumer protection legislation.
(UWASIS )
Communications Research (TR-8000.1400)
Entertainment Media Rating Systems (DF-8000.1900)
Media Credentials (DF-7000.5080)
Media Interest Groups (TD-1600.5000)
Media Law (FT-5400)
Media Literacy Programs (PH-6200.5000)
Media Museums (TA-5500.5200)
Media Presentations (TJ-6500.5100)
Media/Communications (TJ-5500)
(UWASIS )
DD-2100.6500 Private/Voluntary Consumer Groups
Groups of individual consumers who join together on a voluntary basis to provide
consumer education and information and/or to help individual consumers who have
complaints.
External terms:
(UWASIS )
DF Consumer Regulation
Programs that protect individuals and organizations, including commercial entities,
from fraudulent or unfair trade or credit practices or unsafe or poor quality goods
and services through the enactment of protective legislation, the enforcement of
laws and regulations relating to trade in the marketplace, the establishment and
application of licensing, certification and accreditation standards to regulate the
activities of businesses and service providers, and the review of professional and
business practices to assure compliance with accepted standards.
External terms:
External terms:
DF-4500 Licensing/Certification/Accreditation
Programs that authorize the practice of a profession or the operation of a business
or community facility after determining that established standards have been
met. Activities usually include establishment of standards; review of applications;
preparation and administration of examinations; issuance or denial of licenses,
certificates or accreditation papers; enforcement of compliance with standards
105
through inspection and monitoring; and revocation of licenses or disciplinary action
in cases of noncompliance.
for DBA names (also called fictitious business names or FBNs), in person, on their
website or via written request.
See also:
Used for:
Used for:
External terms:
Credentialing Program Development and Management Support
(TP-1850)
Licensing/Certification Appeals Assistance (FT-4850)
Accreditation
Certification
Standards Setting/Accreditation/Monitoring (UWASIS )
External terms:
DF-4500.1000 Business Registration/Licensing
Programs that register newly formed businesses according to the legal status under
which they will operate (e.g., for-profit and nonprofit corporations, limited liability
companies, general and limited partnerships, franchises and sole proprietorships)
as well as record and reserve their legal name; register business opportunities;
and/or issue licenses or permits which provide written authorization for the
operation of a business within a specific local jurisdiction.
See also:
Used for:
External terms:
Biblio Reference:
Better Business Bureaus (DD-2100.1000)
Organizational Start Up Services (TP-4000.6800)
Business Licensing
"Registering Your Business Name", New Business Registration
page, State of North Dakota website, http://www.nd.gov/
businessreg/register/index.html
"Starting A Business - A Guide to Texas Business Licenses
and Permits, Step 1: Business Structure and Name", Texas
Economic and Tourism Page, Office of the Governor, http://
www.governor.state.tx.us/divisions/ecodev/sba/step1
DF-4500.1000-100 Business Opportunity Registration
Programs that make an official record of businesses offering to sell or lease
products, equipment, supplies or services for the purpose of enabling the purchaser
to start a business.
External terms:
DF-4500.1000-150 Corporation Registration
Programs that make an official record of businesses that will operate as
corporations, i.e., legal entities created under the authority of the state which have
an existence that is distinct from their individual members and which continue either
in perpetuity or for a limited number of years despite changes in their membership.
Corporations may be for-profit or nonprofit.
See also:
Used for:
External terms:
Biblio Reference:
Incorporation Assistance (TP-4000.6800-330)
For Profit Corporation Registration
Incorporation
Nonprofit Corporation Registration
Black's Law Dictionary, Sixth Edition, 1979, copyright ©, West
Publishing Company, St. Paul, MN. All rights reserved.
DF-4500.1000-200 Franchise Registration
Programs that make an official record of businesses that offer franchises.
A franchise is a contract or agreement that allows an individual or group of
individuals to offer, sell or distribute goods and services utilizing the marketing plan,
operational structure and trademark, service mark, trade name, advertising or other
commercial symbol of an established business for a fee.
External terms:
DF-4500.1000-400 Limited Liability Company Registration
Programs that make an official record of businesses that will operate as limited
liability companies (LLCs), a business structure that has features in common with
corporations and partnerships/sole proprietorships. Owners of LLCs report profits/
losses on their personal income tax returns and are protected from personal liability
for money owed by the business.
Used for:
External terms:
LLC Registration
Biblio Reference:
"Limited Liability Company FAQ", NOLO website,
http://www.nolo.com/resource.cfm/catID/BAAE1B67F54A-41B4-91943A51F56C3F79/111/182/245/
DF-4500.1000-450 Local Business Licenses/Permits
City or county offices that issue licenses, permits or other authorizations which
enable businesses to operate legally within the local jurisdiction. Included are
general business licenses which are required of all businesses within a particular
city or county and licenses which allow specific types of regulated businesses to
operate legally.
See also:
Used for:
External terms:
Business Licensing Assistance (TB-0900.0650-110)
General Business Licenses
Biblio Reference:
"How to Obtain a Business License", Business Licensing Page,
King County website, http://www.metrokc.gov/lars/business/
obtain.htm
DF-4500.1000-650 Partnership Registration
Programs that make an official record of businesses that will operate as
partnerships, an arrangement that involves an association of two or more people
who enter into a contract to pool their money, labor and skill to operate the
business and to proportionately share the profits and losses.
Used for:
DF-4500.1000-170 DBA Registration
Programs that make an official record of the assumed names of individuals,
partnerships or other business associates including groups of people who have
pooled their resources to purchase lottery tickets or participate in other games of
chance. The programs provide application forms and many allow people to search
Assumed Name Registration
DBA Application Forms
DBA Name Searches
Doing Business As Registration
FBN Applications
FBN Searches
Fictitious Business Name Applications
Fictitious Business Name Searches
Fictitious Business Names
External terms:
General Partnership Registration
General Partnerships
Limited Partnership Registration
Limited Partnerships
106
Biblio Reference:
Used for:
External terms:
DF-4500.1000-800 Sole Proprietorship Registration
Programs that make an official record of businesses that are owned and operated
exclusively by one person.
Used for:
External terms:
Proprietorship Registration
Self Employment Registration
DF-4500.1400 Camp Accreditation
Programs that establish operating standards for camping programs, review the
extent to which standards are met by applicants, issue or deny accreditation status,
and revoke accreditation status or take other disciplinary action if accredited camps
fail to continue to meet the standards.
See also:
Accreditation Program Application Assistance
(TP-1850.1500-050)
Accreditation Program Development (TP-1850.1600-050)
Camp Counselor Volunteer Opportunities (PX-7000.1400)
Camping Gear Donation Programs (TI-1800.4500-150)
Camps (PL-6400.1500)
Used for:
Camping Program Accreditation
External terms:
(UWASIS )
DF-4500.1500 Charitable Organization Registration
Programs that are responsible for managing the registration of charitable
organizations, professional fundraisers and solicitors; monitoring registration
renewals; accepting required financial documents relating to their activities,
fund-raising contracts and reports; and reviewing submitted documentation to
ensure that charities are in compliance with the law. The objective of charitable
registration is to ensure that donors and beneficiaries of charities are protected
from unscrupulous practices in the solicitation and management of charitable
assets and that the public has access to basic information about how charities
spend their contributions.
See also:
Charitable Organization Complaints (DD-1500.1400)
(TP-2300.1500)
Charities/Foundations/Funding Organizations (TD-1200)
Tax Exempt Status Application/Filing Assistance
(TP-4000.6800-850)
(DF-8000.1500-840)
Used for:
Charities Registration
Charity Registration
External terms:
(UWASIS )
DF-4500.2000 Facility Licensing
Programs that establish and enforce health, safety and program standards for
facilities that offer community care or health services, that review applications for
licenses, issue or deny licenses, inspect facilities for compliance with requirements
and revoke licenses or bring disciplinary action for noncompliance.
See also:
Facility Licensing Application Assistance (TP-1850.1500-200)
Facility Licensing Program Development (TP-1850.1600-200)
Facilities Licensing
(UWASIS )
DF-4500.2000-030 Adult Day Program Licensing
Programs that establish and enforce health, safety and program standards for adult
day program facilities including adult day program centers and family day program
homes, review applications for licenses, issue or deny licenses, inspect facilities for
compliance with requirements and revoke licenses or bring disciplinary action for
noncompliance.
See also:
Used for:
Adult Day Programs (PH-0320)
Adult Day Care Facility Licensing
Adult Day Care Licensing
Adult Day Program Center Licensing
Adult Daycare Facility Licensing
Adult Daycare Licensing
Adult Family Day Program Home Licensing
External terms:
(UWASIS )
Older Adults
DF-4500.2000-100 Adult Residential Facility Licensing
group residences for older adults and adults with disabilities including adult foster
homes, group homes, adult residential care homes, assisted living facilities,
continuing care retirement communities, semi-independent living residences for
adults with disabilities and other similar facilities where licensing requirements
apply; review applications for licenses; issue or deny licenses; inspect facilities for
compliance with requirements; and revoke licenses or bring disciplinary action for
noncompliance.
See also:
Adult Residential Care Homes (BH-8400.6000-040)
Group Residences for Adults With Disabilities
(BH-8400.6000-280)
Used for:
Adult Group Home Licensing
Adult Residential Care Home Licensing
Adult Residential Facilities Licensing
Assisted Living Facilities Licensing
Assisted Living Facility Licensing
Assistive Living Facilities Licensing
Assistive Living Facility Licensing
Board and Care Licensing
CCRC Licensing
Congregate Care Facility Licensing
Continuing Care Retirement Community Licensing
Disabled Residential Facility Licensing
RCFE Licensing
Residential Care Facilities for the Elderly Licensing
Residential Care Facility Licensing
Senior Residential Care Home Licensing
External terms:
(UWASIS )
Long Term Care
Older Adults
DF-4500.2000-130 Child Care Provider Licensing
child care facilities including child care centers and family child care homes,
review applications for licenses, issue or deny licenses, inspect facilities for
107
noncompliance.
See also:
Used for:
Child Care Facility Licensing
Child Day Care Licensing
Child Daycare Licensing
Childcare Facility Licensing
Childcare Provider Licensing
External terms:
(UWASIS )
Day Programs
Disabilities
Older Adults
DF-4500.2000-150 Children's Group Home Licensing
group homes for dependent children or children with physical or developmental
disabilities or emotional problems, review applications for licenses, issue or deny
licenses, inspect facilities for compliance with requirements and revoke licenses or
bring disciplinary action for noncompliance.
Group Homes for Children and Youth With Disabilities
(PH-6300.2400)
Group Homes for Dependent Children (PH-6300.2500)
Therapeutic Group Homes (PH-6300.8600)
External terms:
(UWASIS )
Children and Youth
Disabilities
Children's Foster Home Licensing
(UWASIS )
Children and Youth
External terms:
DF-4500.2000-300 Health Facility Licensing
health care and mental health facilities, review applications for licenses, issue
or deny licenses, inspect facilities for compliance with requirements and revoke
licenses or bring disciplinary action for noncompliance. Included are programs
that provide licensing for general acute care hospitals, acute psychiatric hospitals,
skilled nursing facilities, intermediate care facilities, home health agencies, hospice
facilities, employer/employee clinics, rehabilitation clinics, community clinics,
surgical clinics, and chronic dialysis clinics.
See also:
Used for:
See also:
External terms:
DF-4500.2000-190 Emergency Shelter Licensing
emergency shelters including shelters for women experiencing domestic violence,
runaway shelters and shelters for people who are homeless, review applications for
licenses, issue or deny licenses, inspect facilities for compliance with requirements
and revoke licenses or bring disciplinary action for noncompliance.
See also:
Emergency Shelter Clearinghouses (BH-1850)
External terms:
(UWASIS )
DF-4500.2000-200 Foster Home Licensing
foster homes, review applications for licenses, issue or deny licenses, inspect
facilities for compliance with requirements and revoke licenses or bring disciplinary
action for noncompliance.
See also:
Used for:
Adoption and Foster/Kinship Care Support Groups
(PN-8100.6500-030)
Foster Care Legal Services (FT-3000.2100)
Foster Home Placement (PH-2400.1900)
Foster Homes for Children With Disabilities (PH-6300.1900)
Foster Homes for Dependent Children (PH-6300.2000)
Foster Parent/Family Recruitment (PH-2400.2000)
Therapeutic Foster Homes (PH-6300.8500)
Adult Family Home Licensing
Adult Foster Home Licensing
(LH-2700.2800)
Inpatient Health Facilities (LL)
Mental Health Care Facilities (RM)
Outpatient Health Facilities (LN)
Acute Care Facility Licensing
Chronic Dialysis Clinic Licensing
Employer/Employee Clinic Licensing
Health Facilities Licensing
Home Health Agency Licensing
Hospice Facility Licensing
Hospital Facility Licensing
Hospital Licensing
Intermediate Care Facility Licensing
Mental Health Facilities Licensing
Mental Health Facility Licensing
Rehabilitation Clinic Licensing
Surgical Clinic Licensing
(UWASIS )
DF-4500.2000-700 Residential Treatment Facility Licensing
residential treatment facilities for people with mental health and/or substance abuse
issues, review applications for licenses, issue or deny licenses, inspect facilities for
noncompliance.
See also:
Used for:
Residential Treatment Facilities (RM-7000)
Residential Addiction Treatment Facility Licensing
Residential Substance Abuse Treatment Facility Licensing
Residential Treatment Facilities Licensing
External terms:
(UWASIS )
DF-4500.2200 Food Facility Licensing
Programs that establish and enforce health and safety standards for restaurants
and other facilities that prepare and serve food to the public, review applications
for licenses, issue or deny licenses, inspect facilities for compliance with standards
and/or revoke licenses or take disciplinary action for noncompliance.
See also:
Eating Establishments (PL-1800)
108
Used for:
External terms:
Food Facilities Licensing
Restaurant Licensing
(UWASIS )
DF-4500.8000-600 Postsecondary Institution Accreditation
Programs that establish operating standards for colleges and universities,
professional schools, schools of the arts, technical/trade schools and other
postsecondary institutions; review the extent to which standards are met by
applicants; issue or deny accreditation or pre-accreditation status and publicly
announce their findings.
See also:
Used for:
DF-4500.6300 Occupational/Professional Licensing and
Certification
Programs that establish and enforce licensing and certification standards for
the trades and professions that are subject to regulation, review applications for
licenses, administer examinations to demonstrate competency, issue or deny
licenses and/or revoke licenses and certificates or take disciplinary action for
noncompliance with standards.
See also:
Used for:
External terms:
Comments:
Occupational/Professional Associations (TN)
Occupational/Professional Licensing Application Assistance
(TP-1850.1500-600)
Occupational/Professional Licensing Development
(TP-1850.1600-600)
Pre-Employment Background Checks (ND-1600.6500)
Occupational Licensing
Professional Licensing
Use target terms in the Occupations (YO) section to narrow the
focus of licensing/certification programs.
External terms:
Postsecondary Institutions (HD-6000)
College Accreditation
Professional School Accreditation
Schools of the Arts Accreditation
Technical/Trade School Accreditation
University Accreditation
(UWASIS )
DF-4500.8000-630 Preschool Accreditation
Programs that establish operating standards for educational institutions whose
students are younger than compulsory school age, review the extent to which
standards are met by applicants, issue or deny accreditation or pre-accreditation
status and publicly announce their findings.
See also:
External terms:
Preschools (HD-1800.6500)
(UWASIS )
DF-4500.8000 School Accreditation
Programs that establish operating standards for educational or professional
institutions and programs, review the extent to which standards are met by
applicants, issue or deny accreditation or pre-accreditation status and publicly
See also:
Accreditation Program Application Assistance
(TP-1850.1500-050)
Accreditation Program Development (TP-1850.1600-050)
Private Schools (HD-6500)
Used for:
School Program Accreditation
External terms:
(UWASIS )
Biblio Reference:
Thesaurus of ERIC Descriptors, Phoenix, Arizona, copyright ©
the Oryx Press, 1984.
DF-4500.8000-300 Homeschooling Licensing
Programs that establish operating standards for parents who want to provide an
in-home program of primary and secondary instruction for their children, review
the extent to which standards are met by parents, administer examinations to
demonstrate competency, issue or deny licenses and revoke licenses or take
disciplinary action for noncompliance. Licensing is not required in all jurisdictions.
See also:
Homeschooling (HD-0500.3000)
Homeschooling Associations (TN-1800.3000)
Homeschooling Support Groups (PN-8100.4500-310)
Homeschooling Teaching Assistance (HL-3000)
Used for:
Home Schooling Licensing
External terms:
(UWASIS )
Home-Based Services
DF-4500.8000-650 Private School Accreditation
Programs that establish operating standards for educational institutions with
students in grades K-12 (or 1-12) that are established, controlled and financially
supported by nongovernmental organizations and programs, review the extent
to which standards are met by applicants, issue or deny accreditation or preaccreditation status and publicly announce their findings.
See also:
External terms:
Private Schools (HD-6500)
(UWASIS )
DF-4500.8000-680 Public School Accreditation
Programs that establish operating standards for educational institutions with
students in grades K-12 (or 1-12) that are established, controlled and financially
supported by local government, review the extent to which standards are met by
applicants, issue or deny accreditation or pre-accreditation status and publicly
See also:
External terms:
Public Schools (HD-8000)
(UWASIS )
DF-4500.9000 Vendor Certification
Offices that assign approved vendor status to service providers that have applied
for authorization to issue Food Stamps, to accept Section 8 certificates, to receive
reimbursements for services rendered to Medicaid recipients or to similarly
participate in other programs. Services to approved vendors generally include
verification of client eligibility status and assistance with billing inquiries. Also
included are programs that work with selected vendors on a less formal basis.
See also:
109
Markets/Restaurants Accepting EBT Cards (BD-2400.4900)
Medicaid (NL-5000.5000)
Section 8 Housing Choice Vouchers (BH-7000.4600-700)
External terms:
Programs that issue written personal permits to engage in activities that are
regulated by government authority or which maintain and, where appropriate,
provide access to documents which authenticate the occurrence of specific
transactions, proceedings or events. Also included are programs that evaluate
records, licenses or permits issued by foreign authorities and produce written
certification of equivalency to U.S. standards.
See also:
DF-6500 Peer Review Organizations
Groups of practicing professionals who are officially enlisted to review the practices
of fellow professionals. Services may include investigation of individual complaints.
Used for:
External terms:
PROs
Used for:
External terms:
DF-6500.4500 Legal Peer Review Organizations
Groups of practicing lawyers who are officially enlisted to review the practices of
fellow professionals. Services may include investigation of individual complaints.
Used for:
External terms:
Legal PROs
(UWASIS )
DF-6500.5000 Medical Peer Review Organizations
DF-7000.0050 Academic Records
Programs that maintain and, where appropriate, provide official copies of student
academic records; or which evaluate the educational records of foreign students for
educational equivalency.
See also:
Used for:
External terms:
Groups of practicing doctors and nurses who are officially enlisted to review the
practices of fellow professionals. Services may include investigation of individual
complaints.
Health Insurance Information/Counseling (LH-3500)
Medicare Quality Improvement Organizations (DF-6500.5100)
Used for:
Medical PROs
External terms:
Quality of Health Care (NPC )
Adoption Information Release Forms (PH-0300.0450)
Animal Licenses (PD-0700.0600)
Construction/Development Permits (TE-1000.1500)
Dangerous Dog Registration (PD-0700.1900)
Emergency Medical Consent (PH-6500.1500-180)
House Numbers (TE-8000.3000)
Records/Licenses/Permits Fee Payment Assistance (DF-7020)
Voter Registration Offices (TQ-1800.9000)
Voting Records (TQ-1800.9200)
Work Permits (ND-1600.9500)
Licenses
Official Documents
Permits
Academic Records Fee Payment Assistance (DF-7020.0200)
Education (H)
Educational Transcripts
Educational Support (NTEE )
See also:
DF-6500.5100 Medicare Quality Improvement Organizations
Groups of practicing health care providers who are paid by the federal government
to generally oversee the care provided to Medicare beneficiaries in each state and
to improve the quality of services.
See also:
Medical Peer Review Organizations (DF-6500.5000)
Medicare (NS-8000.5000)
Medicare Fraud Reporting (FN-1700.3350-550)
Medicare Information/Counseling (LH-3500.5000)
Medicare Insurance Supplements (LH-3000.5000)
Medicare Savings Programs (NL-5000.5000-700)
Referral to Physicians Accepting Medicare
(LH-2600.6500-730)
External terms:
Quality of Health Care (NPC )
Named Programs
Older Adults
DF-7000 Records/Licenses/Permits
DF-7000.0050-200 Foreign Educational Records Evaluations
Programs that review the academic records of individuals who received their
education in another country and issue a report which certifies educational
equivalency. Evaluations can be made on a document-by-document or courseby-course basis and are useful for gaining admission and transferring academic
credit to an accredited college or university, supporting an employment application,
obtaining professional licensing or certification or strengthening an immigration
application. Most programs can also provide professional translations of official
transcripts, diplomas and certificates that are generally submitted in their original
language.
See also:
Used for:
International Baccalaureate Programs (HH-3400)
Academic Credentials Evaluation Services
Educational Records Evaluation Services
Educational Transcripts Evaluation Services
Foreign Education Document Services
Foreign Education Equivalency Evaluation
Foreign Educational Credentials Evaluation Services
IQAS
International Educational Credential Evaluation
International Qualifications Assessment Services
External terms:
Related concepts: Evaluation/Testing/Diagnosis/Assessment
Biblio Reference:
"Foreign Credentials Evaluation", Josef Silny & Associates,
Inc., International Education Consultants website, http://
www.jsilny.com/html/foreign.htm
DF-7000.0050-250 GED Transcripts
Programs that maintain and, where appropriate, provide copies of the official record
of an individual's GED test scores.
See also:
Used for:
GED Instruction (HH-0500.2500-250)
GED Test Sites (HH-0500.2500-270)
General Educational Development Transcripts
110
External terms:
DF-7000.0050-800 School Transcripts
See also:
Used for:
Administrative offices in high schools, colleges, universities and technical schools
that maintain and, where appropriate, provide official copies of student academic
records upon request.
Used for:
College Transcripts
High School Transcripts
Technical School Transcripts
University Transcripts
External terms:
External terms:
Biblio Reference:
Amusement Park/Carnival Complaints (DD-1500.0370)
Amusement Parks (PL-6400.0500)
Boardwalks/Promenades (PL-6400.1250)
Piers (PL-6400.6300)
Amusement Park Ride Licenses
Arcade Game Licenses
Coin Operated Gaming Machine Licenses
Coin Operated Music Machine Licenses
Coin Operated Sports Games Licenses
Video Games Licenses
"City of New Orleans Mechanical/Electronic/Video Poker
License Application Registration Application, Schedule C",
http://www.nola.gov/BUSINESSES/Bureau-of-Revenue/OnlineRevenue-Documents/New-Business-Application
DF-7000.0600 Annulment Records
DF-7000.0100 Adoption Records
Programs that maintain and, where appropriate, provide copies of records which
document that the parental rights and duties of an individual's birth parents have
been terminated and assigned to his or her adoptive parents.
See also:
Adoption Courts (FC-8200.8100-050)
Adoption Legal Services (FT-3000.0300)
Adoption Petition Filing Offices (FJ-1600.0300)
Adoption Services (PH-0300)
Adoption Support Volunteer Opportunities (PX-2300.0300)
(PN-8100.6500-030)
External terms:
Programs that maintain and, where appropriate, provide copies of the document
that dissolves a marriage by establishing that a marital relationship never existed.
See also:
External terms:
Divorce Assistance (FT-3000.1700)
Divorce Petition Filing Offices (FJ-1600.1800)
DF-7000.0650 Aquatic Farming Permits
Programs that issue permits which provide written authorization for individuals to
develop facilities in salt or freshwater environments and their associated tidelands
for the private, commercial culture and harvesting of aquatic plant, fish and shellfish
products such as oysters, clams, mussels, salmon trout and nori (algae); and which
sanction necessary alterations in the natural environment including structures
floating in the water, netting, changes in beach terrain and chemicals utilized to
control animals that may prey upon the cultured stock.
See also:
DF-7000.0400 Aircraft Pilot Certificates
Programs that issue permits which provide written authorization for individuals to fly
commercial or private airplanes.
See also:
Flying Lessons (PL-7400.2230)
External terms:
DF-7000.0500 Amateur Radio Licenses
operate radio and television transmitting and receiving equipment for personal and
nonpecuniary purposes following successful completion of tests which measure the
operators' knowledge of general amateur radio practices and regulations and their
proficiency in transmitting and receiving Morse code.
See also:
Used for:
External terms:
Amateur Radio Clubs (PS-8200.0400)
Amateur Radio Operator Volunteer Opportunities
(PX-1600.0500)
Ham Radio Licenses
(BD-2600.0300-110)
(BD-2600.0300-115)
Used for:
Aquaculture Licenses
Aquaculture Permits
Aquafarming Licenses
Aquafarming Permits
Commercial Tideland Harvesting Permits
Fish Farming Permits
External terms:
DF-7000.0700 Automobile Insurance
Organizations that issue insurance policies which indemnify the holder against
loss or damage to a motor vehicle caused by fire, windstorm, collision or other
insurable hazards, and against legal liability for personal injuries or damage to
property resulting from operation of the vehicle. Automobile insurance requirements
are established at the state level and vary in terms of the type and level of coverage
that may be necessary.
See also:
DF-7000.0540 Amusement Games and Devices Licenses
Programs that issue licenses which provides written authorization for owners
and operators of amusement parks, arcades and other similar establishments to
Car Clubs (PS-8200.1300)
make available to the public for purposes of entertainment mechanical rides and
devices, fun houses, mirror mazes, music machines, pinball games, marble games,
quiz games, video games, bowling games, shuffle alleys, miniature baseball and
basketball games and other similar coin operated machines, games or devices.
111
Used for:
Auto Insurance
Car Insurance
Motor Vehicle Insurance
External terms:
Biblio Reference:
DF-7000.1000 Baptism Records
Programs that maintain and, where appropriate, provide access to the documents
which certify the date and place where an individual was officially named and
initiated into the Christian church.
Used for:
External terms:
Christening Records
Related concepts: Religion and Spirituality
DF-7000.1030 Beach Use Permits
Programs that issue permits which provide written authorization for groups to use
beach facilities for an organized event. Portable restroom facilities and dumpsters
may be required depending on the size of the event.
See also:
External terms:
Beaches (PL-6400.1000)
Picnic Permits (DF-7000.6750)
Tailgating Permits (DF-7000.8340)
DF-7000.1050 Beekeeping Permits
Bicycle Repair (BM-7000.1000)
Cycling (PL-7000.3000)
Local Bicycle Transportation (BT-4500.4600)
Used for:
Bicycle Registration
Bike Permits
Bike Registration
External terms:
DF-7000.1200 Birth Certificates
Programs that maintain and, where appropriate, provide copies of birth certificates,
i.e., documents which certify the date and place of a person's birth as well as
his/her parentage. Available in most jurisdictions are authorized copies which
are required to obtain a driver’s license, passport, Social Security card and other
services related to an individual’s identity; and informational copies which cannot
be used to establish a person’s identity. Only individuals designated by law have
access to authorized copies of a person's birth certificate.
See also:
Birth Certificate Fee Payment Assistance (DF-7020.1000)
Recognition of Parentage (DF-7000.7480)
Used for:
Birth Records
External terms:
Pregnancy
DF-7000.1230 Boat Mooring/Beaching Permits
maintain apiaries for hobby or commercial purposes.
Programs that issue permits which authorize boat owners to utilize in-water
mooring spaces in a bay, cove or other location and/or to beach their boats and
fasten them to bars located in the sand (often called "beach bars").
See also:
See also:
Used for:
Apiary Permits
External terms:
Animals
DF-7000.1100 Beer/Liquor Licenses and Permits
Programs that issue licenses that provide written authorization for bars, restaurants
and other similar establishments to serve alcoholic beverages to the public. Also
included are programs that issue special occasion permits for events held in public
places where alcohol is to be sold or served, such as weddings, fundraisers and
receptions.
Used for:
External terms:
Alcoholic Beverages Licenses
Beer/Liquor Permits
Liquor Licenses
Special Occasion Alcohol Permits
Special Occasion Permits for Alcohol
DF-7000.1150 Bicycle Permits
Programs that issue permits that provide written authorization for individuals to ride
bicycles on public streets.
See also:
Used for:
External terms:
Boat Launching Sites (PL-6400.7000-070)
Boat Mooring/Docking Facilities (PL-6400.7000-080)
Boat Titles (DF-7000.8350-100)
Beach Bar Permits
DF-7000.1250 Boat Registration
Programs that issue documents which certify that boats, ships and sailing vessels
meet legal and safety requirements and are authorized to be moored in harbors
and marinas and used in public waters.
See also:
Used for:
External terms:
Boat Donation Programs (TI-1800.9000-100)
Boat Titles (DF-7000.8350-100)
Boating Safety Education (JR-8200.9500-120)
Boating Permits
Ship Registration
Watercraft Registration
DF-7000.1270 Building Moving Permits
Programs that issue permits which authorize the movement of homes or
commercial buildings from one site to another.
See also:
Used for:
External terms:
House Moving Assistance (BH-5000.3000)
Commercial Building Moving Permits
House Moving Permits
112
DF-7000.1300 Burglar Alarm Permits
Programs that issue permits which provide written authorization for community
residents to install alarm systems or other warning devices on their residential or
commercial property. Permits are generally required for all alarms which signal a
hazard requiring urgent attention to which the police are expected to respond.
External terms:
DF-7000.1375 Campfire Permits
Programs that issue permits which authorize people to use a stove, lantern, or
campfire outside a developed campground or recreation area. Permit holders must
follow the campfire restrictions and regulations in effect which may change based
on weather conditions and seasons.
See also:
External terms:
Biblio Reference:
Open Burning Permits (DF-7000.6460)
Fire Prevention (NTEE )
Fire Prevention (NPC )
Fire Prevention and Protection (UWASIS )
“Sequoia National Forest Campfire Permit Page”, U.S.
Forest Service website, http://www.fs.fed.us/r5/sequoia/
passespermits/campfire_permit/campfire-index.html
DF-7000.1380 Camping Permits
camp in approved areas.
See also:
External terms:
Camp Counselor Volunteer Opportunities (PX-7000.1400)
Campgrounds (PL-6400.7000-150)
Camping Gear (PL-7200.1500)
Camping Gear Donation Programs (TI-1800.4500-150)
Camps (PL-6400.1500)
Wilderness Permits (DF-7000.9300)
DF-7000.1390 Charitable Gambling Permits
Programs that issue permits which provide written authorization for bona fide
charitable agencies, civic organizations, volunteer groups, fraternal and veteran's
groups, senior citizen organizations or other legally-approved organizations to
operate bingo games or other small games of chance as a fundraising activity.
See also:
Bingo (PL-7000.4300-100)
Bingo Caller Volunteer Opportunities (PX-8000.1000)
(TP-2300.1500)
Used for:
Bingo Permits
Charitable Gaming Permits
License to Operate Small Games of Chance
Lottery Permits
External terms:
DF-7000.1400 Charitable Solicitations Permits
Programs that issue permits which provide written authorization for charitable
institutions to conduct public solicitation campaigns or to hold dances, shows,
sales, concerts, lectures or other special events for the purpose of collecting money
for charity.
See also:
(TP-2300.1500)
(DF-8000.1500-840)
External terms:
DF-7000.1450 Child Custody Orders
Programs that register, maintain and where appropriate, provide certified copies
of the official document that identifies the adult or agency with the legal authority
and duty to manage the affairs and care of a minor child and, where relevant, the
visitation rights of the noncustodial parent. Copies of child custody decrees may
be requested by courts in a state other than the child's "home state" in cases of
interstate child custody proceedings or by other persons who are affected by or
have a legitimate interest in the decree.
See also:
Child Custody/Visitation Assistance (FT-3000.1500)
Child Custody/Visitation Petition Filing Offices (FJ-1600.1500)
Foster Homes for Children With Disabilities (PH-6300.1900)
Foster Homes for Dependent Children (PH-6300.2000)
Preadoptive Foster Care (PH-0300.6500)
Used for:
Child Custody Decrees
External terms:
DF-7000.1460 Citizenship Records
Programs that maintain copies, and where appropriate, provide access to the
official documentation associated with the process of becoming a citizen. Included
are declarations of intention to become a citizen, petitions and oaths that document
the second step in the naturalization process, naturalization certificates which are
issued to newly naturalized citizens as evidence of their status, and other ancillary
documents such as official orders of the court granting or denying citizenship that
are sometimes found with citizenship records
See also:
Citizenship Education (HH-0500.1500)
Naturalization Application Adjudication (FT-3550.6000)
Naturalization Support/Legal Services (FT-3600.6000)
Used for:
Citizenship Documents
External terms:
Biblio Reference:
“Citizenship Records”, Cofrin Library, University of WisconsinGreen Bay, http://www.uwgb.edu/library/spc/county/
citizenshipRecords.html
DF-7000.1470 Concealed Weapons Permits
Programs that issue permits which authorize individuals to carry guns, knives,
tasers and other personal protection devices on their body and in their vehicle. The
specific nature of the weapons which require a carry permit varies from jurisdiction
to jurisdiction.
See also:
Used for:
External terms:
Firearm Permits (DF-7000.2150)
Carry Permits
Concealed Gun Permits
113
DF-7000.1500 Copyrights
Programs that grant official property rights to authors or originators of certain
literary or artistic productions which give them exclusive rights for a limited period of
time to the duplication and sale of copyrighted materials.
See also:
Used for:
External terms:
Biblio Reference:
Copyright Law Training/General Information
(TP-4000.3300-150)
Intellectual Property Law (FT-3950)
Copyright Documents
DF-7000.1550 Court Records
Programs that maintain and, where appropriate, provide access to official
documentation of trial proceedings, exhibits and orders, word-for-word testimony,
verdicts and judgments in specific actions or suits.
See also:
External terms:
Courts (FC)
Programs that issue permits which authorize the interment of bodies or cremated
remains in a cemetery. Burial permits may be issued by a licensed mortuary, the
local board of health or its agent (often the town clerk) or other offices depending
on the regulations of the jurisdiction.
External terms:
DF-7000.1700-150 Burial Records
Programs that maintain and, where appropriate, provide access to burial records,
i.e., documents which officially establish the date and place of a person's burial.
Used for:
Burial Location Assistance
Commonwealth War Graves Location Assistance
Veteran Burial Location Assistance
External terms:
DF-7000.1700-200 Burial Transit Permits
Programs that issue permits which provide written authorization for transporting the
bodies of deceased individuals from one jurisdiction to another.
External terms:
DF-7000.1580 Cross Country Ski Licenses
Programs that issue permits which authorize individuals to use ski trails in public
parks.
See also:
Used for:
External terms:
Cross Country Skiing (PL-7000.7800-150)
Ski Areas (PL-6400.8900)
Skiing (PL-7000.7800)
Skiing Equipment (PL-7200.8000-825)
Trail Passes
DF-7000.1700 Death Related Records/Permits
Programs that issue, maintain and, where appropriate, provide access to or copies
of documents that relate to an individual's death.
See also:
Burial Benefits (NS-1000)
Death Certification/Burial Arrangements (PB)
External terms:
DF-7000.1700-050 Autopsy Records
Programs that maintain and make available to authorized individuals autopsy
reports, photographs, video recordings and other related autopsy records. An
autopsy is a post-mortem examination of a body, generally conducted by the
coroner's office, to determine the cause of death or the character and extent
of changes produced by disease. In most jurisdictions, autopsy records are
considered confidential and cannot be disclosed to the media or the general public.
See also:
Used for:
Coroner Services (PB-1600)
Autopsy Reports
Medical Examiner Reports
Post Mortem Examination Reports
External terms:
DF-7000.1700-100 Burial Permits
DF-7000.1700-250 Cremation Permits
Programs that issue permits which authorize the reduction the bodies of deceased
individuals to fine bone fragments (ashes) by exposing them to intense heat and
flame.
See also:
External terms:
Cremation Services (PB-5000.1550)
DF-7000.1700-300 Death Certificates
Programs that issue, maintain and, where appropriate, provide access to or copies
of the official documents that certify that an individual has died. Death certificates
specify the cause of death and are generally signed by an attending or examining
physician. Available in most jurisdictions are authorized copies which may be
required to obtain death benefits, claim insurance proceeds, notify Social Security
and access other services related to an individual’s identity; and informational
copies which cannot be used to establish identity. Only individuals designated by
law have access to authorized copies of a person's death certificate.
See also:
Death Certificate Fee Payment Assistance (DF-7020.1700)
Emergency Death Certificates (TH-2300.6500-180)
External terms:
Biblio Reference:
DF-7000.1700-350 Disinterment Permits
Programs that issue permits which authorize the removal of a person's remains
from a grave or tomb.
External terms:
DF-7000.1700-650 Obituary/Death Notices
114
Programs that maintain and, where appropriate, provide access to copies of
newspaper accounts of the significant aspects or accomplishments of a person's
life following his or her death.
Used for:
Death Notices
Obituary Notices
External terms:
DF-7000.1780 Dental Records
Programs that maintain and, where appropriate, provide access to the cumulative
history of an individual's dental treatment.
See also:
External terms:
Dental Care (LV-1600)
Dental Care Referrals (LH-2600.1700)
Dental Care Volunteer Opportunities (PX-3000.1500)
Dental Insurance (LH-3000.1700)
Dental Screening (LF-4900.1670)
Oral Cancer Screening (LF-4900.1500-550)
Oral Health Education/Information (LH-2700.6350)
DF-7000.1800 Divorce Records
Programs that maintain and, where appropriate, provide access to or copies of the
official document that dissolves a marriage relationship between two people.
See also:
Used for:
External terms:
Divorce Assistance (FT-3000.1700)
Divorce Counseling (RP-1400.8000-175)
Divorce Petition Filing Offices (FJ-1600.1800)
Divorce Decrees
DF-7000.1820 Document Deposit/Online Storage Services
Offices that provide storage facilities which allow individuals who do not have a
safety deposit box to place Wills, power of attorney documents, insurance papers,
marriage and divorce certificates, military discharge papers and other important
documents in safekeeping. Included are wills for safekeeping programs that provide
a depository specifically for a person’s original Will. Wills deposited in this manner
remain on file until withdrawn by the individual who wrote the will or for purposes
of probate. Wills in safekeeping status are not public records. Also included are
organizations that maintain secure servers on which an unlimited number of
important documents can be stored and accessed at any time from anywhere.
See also:
Used for:
External terms:
Will Preparation Assistance (FT-2700.9500)
Document Deposit/Internet Based Storage Services
Document Deposit/On-Line Storage Services
Document Deposit/Web Based Storage Services
Secure Internet Document Storage Services
Secure Online Document Storage Services
Secure Web Based Document Storage Services
Wills for Safekeeping
DF-7000.1830 Domestic Partner Registries
Programs that allow unmarried couples who wish to formally register their
relationships, usually for insurance purposes, to file affidavits of domestic
partnerships.
Used for:
External terms:
CLS Registries
Common Law Spouse Registries
DF-7000.1840 Driver License Testing Sites
Programs that establish facilities where people can come to take their written
driver's examination and/or road test. Some sites may be limited to a particular
type of test, e.g., a weighing station that provides testing for commercial
drivers. Included are both the sites where examinations are conducted and the
organizations that oversee them.
See also:
Driver License Fee Payment Assistance (DF-7020.1800)
Driver License Reinstatement Assistance (FT-9100.1800)
Driver Training (PL-7400.1900)
Driving Safety Education (JR-8200.8500-180)
Driving/Accident Records (DF-7000.4590-150)
External terms:
DF-7000.1850 Driver Licenses
Programs that issue permits which provide written authorization for an individual
to operate a motor vehicle on public roads and highways following successful
completion of a written and/or driving examination and a vision test. These
programs also renew driver licenses that are about to expire, replace driver
licenses that are lost or stolen, and process name and address changes.
See also:
Driver License Fee Payment Assistance (DF-7020.1800)
Driver Training (PL-7400.1900)
Identification Cards (DF-7000.3300)
Used for:
Driver's Licenses
Driver License Duplicates
Driver License Renewals
Drivers Licenses
Driving Permits
Duplicate Driver Licenses
Motor Vehicle Operator Licenses
External terms:
DF-7000.1850-050 Automobile Driver Licenses
Programs that issue permits which provide written authorization for an individual to
operate a car, van, sport utility vehicle, recreational camper or other similar vehicle
on public roads and highways following successful completion of a written and/or
driving examination and a vision test.
Used for:
Auto Driver Licenses
Car Driver Licenses
External terms:
DF-7000.1850-180 Commercial Driver Licenses
Programs that issue permits which provide written authorization for people who
are employed for the principle purpose of operating a commercial motor vehicle
including double trailers, tank vehicles, vehicles carrying placarded hazardous
materials and buses on public roads and highways following successful completion
of knowledge, vision and skill tests.
See also:
Commercial Driver Training (PL-7400.1900-150)
115
Used for:
Bus Driver Licenses
School Bus Driver Licenses
External terms:
Biblio Reference:
"Commercial Driver's License Program (CDL/CDLIS)",
Federal Motor Carrier Safety Administration website, http://
www.fmcsa.dot.gov/registration-licensing/cdl/cdl.htm
DF-7000.1850-200 Driving Instruction Permits
Programs that issue time-limited permits which allow people who are learning to
operate an automobile to practice driving while accompanied by an adult with a
valid driver license.
Used for:
Learner Permits
Temporary Driving Permits
External terms:
DF-7000.1850-220 Enhanced Driver Licenses
Driver licenses issued by some states that confirm the holder’s identity and U.S.
citizenship, and serve as an acceptable alternative to a passport for entry into
Canada and Mexico and re-entry into the U.S. at land and sea border crossings.
Enhanced driver licenses contain a vicinity Radio Frequency Identification (RFID)
chip and a Machine Readable Zone (MRZ) that facilitate processing for the holder
as well as physical security features that guard against tampering.
See also:
Passport Cards (DF-7000.6590)
Passports (DF-7000.6650)
Used for:
EDLs
External terms:
Biblio Reference:
"Fact Sheet: Enhanced Driver's Licenses (EDL)", U.S.
Department of Homeland Security website, http://www.dhs.gov/
xnews/releases/pr_1196872524298.shtm
DF-7000.1850-330 International Driving Permits
successful completion of a written examination, a skills test and, in some cases, a
motorcycle safety course.
External terms:
DF-7000.1850-700 Recreational Double Driver Licenses
Programs that issue permits which provide written authorization for an individual
to operate a pickup truck pulling a fifth wheel trailer designed for recreational
purposes with a second trailer attached to the rear of the fifth wheel trailer on
public roads and highways, usually following successful completion of a written
examination in states where this is legal.
External terms:
DF-7000.1850-730 Restricted Driver Licenses
Programs that issue permits which allow people with special needs to operate an
automobile under certain predefined circumstances such as during daylight hours,
to and from work or school or off the highway. People whose driving privileges may
be restricted include minors under the legal driving age who have demonstrated
family hardship, individuals with certain disabilities or illnesses and people who
have failed in the past to drive safely.
External terms:
Disabilities
DF-7000.1950 Energy Conservation Certification
Programs that issue certificates which warrant that a newly constructed or
retrofitted building meets an established standard of energy conservation in terms
of its design and materials. Possession of an energy conservation certificate
enables builders or owners to advertise this status when selling their structures.
See also:
Programs that issue documents which translate an individual's valid driver license
into a foreign language and standard format which is recognized by more than
150 different nations. International driving permits are required by some car rental
agencies as a condition for renting a motor vehicle and by some countries as a
condition for operating a motor vehicle on their roads and highways.
External terms:
DF-7000.1850-500 Moped Driver Licenses
Programs that issue special permits which provide written authorization for an
individual who does not have a valid driver license to operate a moped on public
roads and highways. In most areas, individuals who have a valid driver license
need no permit to legally operate a moped.
External terms:
DF-7000.1850-530 Motorcycle Driver Licenses
Programs that issue a rider which entitles individuals who have a valid driver
license to operate a motorcycle on public roads and highways, usually following
External terms:
(JD-6500.0500-020)
Energy Conservation (JD-1500.1800)
Energy Information Lines (TJ-3200.1750)
Energy/Water Conservation Improvements (BH-3000.1800)
DF-7000.1980 Explosives Storage/Use Permits
Programs that issue permits which provide written authorization for the storage
or use of dynamite, black powder, pellet powder, initiating explosives, detonators,
safety fuses, squibs, detonating cords, igniter cords, igniters and other chemical
compounds, mixtures or devices that are designed to function by explosion.
See also:
Federal Hazardous Materials/Oil ESF (TH-1500.1800-270)
Fireworks Complaints (DD-1500.3650)
Fireworks Permits (DF-7000.2170)
Fuel Storage Tank Information (JP-6500.1900-200)
Fuel Storage Tank Regulation (JD-6500.0500-280)
Fuel Storage Tank Removal/Replacement Programs
(JP-6500.1500-200)
Fuel Storage Tank Testing (JP-6500.1800-220)
Hazardous Materials Cleanup Volunteer Opportunities
(PX-2100.3000)
Hazardous Materials Collection Sites (TE-8920.7200-300)
Hazardous Materials Control (JD-6500.1800)
116
Used for:
External terms:
Biblio Reference:
Hazardous Materials Emergency Advisories (TH-2100.3000)
Hazardous Materials Preparedness Information
(TH-1700.1800-280)
Household Hazardous Materials Information
(JR-8200.3000-300)
Blasting Materials Storage Permits
Blasting Operations Permits
DF-7000.2140 Firearm Dealer Licenses
Programs that issue permits which provide written authorization for wholesale or
retail gun merchants to sell firearms. People who make only occasional sales,
exchange or purchase firearms for the enhancement of a personal collection or for
a hobby, or sell all or part of their personal collection of firearms are not considered
"dealers" and do not require a license. Included are federal and state licensing
organizations. Firearm dealer licenses need to be renewed annually.
See also:
"Maine Revised Statute Title 25, Chapter 318:
Explosives and Flammable Liquids", http://
www.mainelegislature.org/legis/statutes/25/title25ch318.pdf
Used for:
DF-7000.2000 Export Licenses
Programs that provide information, training and application assistance for
individuals and businesses who require a license to ship goods abroad.
International Business Development (TB-0900.8000-330)
International Trade Promotion (TL-3700)
External terms:
External terms:
Concealed Weapons Permits (DF-7000.1470)
Firearm Dealer Complaints (DD-1500.3575)
Firearm Permit Fingerprinting (FN-1500.1955)
Firearm Permits (DF-7000.2150)
Firearm Safety Education (JR-8200.2100)
Firearm Training (PL-7400.2200)
Federal Firearm Licenses
State Firearm Dealer Licenses
See also:
DF-7000.2030 Federal Tax Identification Numbers
DF-7000.2150 Firearm Permits
purchase rifles, automatic revolvers, shotguns and other portable firearms. Included
are programs that license the use of firearms for hunting and other recreational
purposes as well as for personal protection.
See also:
Numbers assigned by the Internal Revenue Service that are used to identify
business entities.
External terms:
DF-7000.2030-200 Employer Identification Numbers
The office within the Internal Revenue Service that assigns unique, 9-digit numbers
to organizations that are required to file a business tax return, regardless of
whether they have employees.
See also:
Used for:
External terms:
Federal Tax Collection Agencies (DT-8500.3300)
EIN Numbers
Used for:
External terms:
Concealed Weapons Permits (DF-7000.1470)
Dangerous Weapons Reporting (FN-1700.1700)
Firearm Buyback/Exchange Programs (FN-1500.1950)
Firearm Training (PL-7400.2200)
Gun Control Groups (TD-1600.2500)
Gun Locking Devices (JR-8400.3000)
Gun Rights Groups (TD-1600.2550)
Shooting (PL-7000.7350)
Shooting Competitions (PL-8000.7600)
Simulated Combat (PL-7000.7450)
Target Ranges (PL-6400.7000-900)
Gun Permits
Handgun Permits
Rifle Permits
Sports Pistol Permits
DF-7000.2170 Fireworks Permits
DF-7000.2050 Filming Permits
Programs that issue permits which provide written authorization for motion picture,
television and commercial filming or videotaping on public property.
See also:
Used for:
External terms:
Film Commissions (TB-0900.1150-200)
Videotaping Permits
Programs that issue permits which provide written authorization for individuals or
groups to sell, purchase and/or set off fireworks.
See also:
Used for:
External terms:
DF-7000.2120 Fire Hydrant Use Permits
Programs that issue permits which provide written authorization for the use of fire
hydrants to obtain water for street cleaning operations, controlling dust created
during demolition activities, community street shower programs and other similar
purposes.
See also:
External terms:
Building Condemnation/Demolition (TE-1000.0800)
Fire Hydrants (TE-7900.2000)
Street Cleaning (TE-8000.8100)
Street Showers (TH-2600.1900-800)
Explosives Storage/Use Permits (DF-7000.1980)
Fireworks Complaints (DD-1500.3650)
Pyrotechnics Permits
DF-7000.2200 Fishing Licenses
Programs that issue permits that provide written authorization for individuals to take
fish from public waters during approved fishing seasons.
See also:
Fish and Game Violations Reporting (FN-1700.2250)
Fishing (PL-7000.4000)
Fishing Equipment (PL-7200.8000-225)
External terms:
117
DF-7000.2250 Food Handling Permits
Programs that offer permits which authorize the holder to work in the kitchens of
food establishments such as restaurants and cafeterias preparing and serving food.
Used for:
External terms:
Food Handler's Permits
Food Handler Permits
Food Worker Permits
Kitchen Worker Permits
Restaurant Worker Permits
DF-7000.2270 Foreclosure Records
Programs that maintain and, where appropriate, provide access to court and other
official records relating to foreclosure. Included are lis pendens (written notices that
a lawsuit has been filed involving the title to real property or a claim of ownership
interest in it); and notices of default (formal notices to borrowers declaring that a
default has occurred and that legal action may be pending). In states that require
judicial foreclosure actions, lenders traditionally file a lis pendens to foreclose on a
mortgage or deed-of-trust loan that is in default. A notice of default is used in states
that follow non-judicial foreclosure laws.
See also:
Court Records (DF-7000.1550)
(TB-3000.2000)
Programs (BH-3500.3400-300)
Land Deeds/Titles (DF-7000.8350-450)
Land Records (DF-7000.4550)
(DM-1800.2000)
Used for:
Home Foreclosure Records
Lis Pendens
Notices of Default
External terms:
Biblio Reference:
“Lis Pendens”, foreclosure.com website, http://
www.foreclosure.com/lispendens.html
DF-7000.2300 Fossil Permits
Programs that issue permits which authorize people to engage in the systematic
collection, acquisition or restoration of vertebrate fossils found on or under
government-owned or leased land or who are engaged in the buying, selling or
trading of such fossils.
External terms:
DF-7000.2350 Freedom of Information Requests
Programs that accept and act upon requests from the public for access to
government records (or other government information) that falls within the scope of
federal, state or local statutes which require the disclosure of government records
upon receipt of a written request. Some public records, such as court records, are
explicitly exempted in the legislation.
See also:
Used for:
External terms:
City Government Information Lines (TJ-3200.2500-140)
Government Complaints/Government Ombudsman Offices
(DD-1500.4150)
Government Watchdog Groups (TD-1600.2400)
FOI Requests
FOIA Requests
Programs that issue permits that authorize community residents to hold yard sales
on their property.
Used for:
External terms:
Yard Sale Permits
DF-7000.2900 Hauling Permits
Programs that issue permits to individuals who need to operate a vehicle which is
wide or overloaded.
Used for:
External terms:
Oversized Load Permits
DF-7000.3000 Hunting Licenses
Programs that issue permits that provide written authorization for individuals
to pursue, shoot, kill, capture, trap, snare or net game birds, game fowl or
game animals during approved hunting seasons. Included are licenses for
archery hunting using a bow and arrow; hunting with muzzle loading firearms,
rifles, shotguns or handguns; crossbow hunting (which may be illegal in some
jurisdictions); and trapping game using traps, deadfalls or other devices. Hunting
license requirements vary from state to state and may include provisions for
completion of hunting/trapping safety courses.
See also:
Fish and Game Violations Reporting (FN-1700.2250)
Hunting (PL-7000.5220)
Hunting Safety Education (JR-8200.3200)
Private Hunting Reserves (PL-6400.7000-680)
Used for:
Archery Licenses
Bear Hunting Permits
Bow Hunting Permits
Bow and Arrow Licenses
Deer Hunting Permits
Dove Hunting Permits
Duck Hunting Permits
Goose Hunting Permits
Hunting Permits
Moose Hunting Permits
Pheasant Hunting Permits
Quail Hunting Permits
Trapping Licenses
Turkey Hunting Permits
External terms:
Biblio Reference:
“General Hunting Regulations”, New York State Department
of Environmental Conservation, Division of Fish, Wildlife, and
Marine Resources, http://www.dec.ny.gov/outdoor/hunting.html
DF-7000.3300 Identification Cards
Programs that issue documentation that is designed to prove the identity of the
person carrying it.
See also:
Child Identification Cards (FN-1500.1480-150)
Identification Card Fee Payment Assistance (DF-7020.3300)
Identification Devices (PH-1800.3300)
Used for:
ID Cards
Identity Cards
Photo ID Programs
Proof of Identity
External terms:
DF-7000.2500 Garage Sale Permits
DF-7000.3330 Importation Permits for Etiologic Agents
118
Programs that issue permits which allow microbiological and biomedical
laboratories, educational institutions or other organizations to import from foreign
locations disease-causing bacteria, bacterial toxins, viruses, fungi, rickettsial
agents, protozoans, parasites or other microorganisms and the vectors or other
materials that contain them.
See also:
Biologic Safety Standards (DF-8000.1250)
Disease Control Advisories (JR-8000.6400-180)
Medical Waste Disposal (TE-8920.7200-500)
External terms:
DF-7000.4550 Land Records
Programs that maintain for use by the public, real estate maps which show the
owner, the assessed value and the legal description of the property.
See also:
DF-7000.3350 Indian Religious Permits
Programs that issue permits which allow for the use of eagle feathers by Native
Americans for religious purposes. Eagles and eagle feathers are accumulated by,
and made available to individual Native Americans through the National Eagle
Repository. Applications for a permit require certification that the requesting
individual is an enrolled member of a federally recognized tribe and has
authorization to participate in a particular tribal religious ceremony.
Bird Protection/Conservation (JD-1500.9600-100)
Special Animal Permits (DF-7000.8280)
Used for:
IRPs
External terms:
Religion and Spirituality
Used for:
External terms:
See also:
DF-7000.3400 Individual Taxpayer Identification Numbers
Tax processing numbers issued in the United States by the Internal Revenue
Service to certain nonresident and resident aliens, their spouses, and dependents
who are unable to get a Social Security Number (SSN). Applicants must
complete and submit a Form W-7 with required documentation substantiating
foreign/alien status and the individual's true identity. Applicants may either
mail the documentation, along with the Form W-7, to the closest IRS Service
Center, present it at an IRS walk-in office, or process the application through an
Acceptance Agent authorized by the IRS. Applicants not currently in the U.S. can
apply from abroad.
See also:
Matricula Accounts (TB-0700.2100-450)
Social Security Numbers (DF-7000.8250)
Used for:
ITINs
External terms:
DF-7000.4570 Landlord Registries
Registries established by cities, towns, townships and other municipalities which
contain the current residential addresses of nonresident owners of rental property
located within their jurisdiction. The registries are generally established by law and
provide a way to identify and contact landlords when there are problems with rental
property. Rental property owners (or their agents) are required to maintain their
address on file whether the property is occupied or vacant and must inform the
municipality if there is a change in their residential address.
See also:
External terms:
Programs that maintain and, where appropriate, provide access to records and/
or files kept by federal, state or local police agencies, the Department of Motor
Vehicles, the courts or other agencies that relate to the investigation of individuals
or organizations suspected of criminal activity; the commission and reporting of
crimes; the arrest of criminal suspects; the indictment, conviction and sentencing
of criminal offenders; and/or the confinement, probation/parole and release of
offenders.
DF-7000.3500 Junkyard/Solid Waste Facility Permits
See also:
Used for:
External terms:
Environmental Beautification (JD-2000)
Recycling (TE-8920.6600)
Refuse Disposal Services (TE-8920.7200)
Chipping and Grinding Operations Permits
Composting Facility Permits
Container Storage Permits
Junkyard Permits
Landfill Permits
Recycling Facility Permits
Sanitary Landfill Permits
Scrap Metal Processing Permits
Solid Waste Facility Permits
Solid Waste Landfill Permits
Housing Expense Assistance (BH-3800)
Quiet Title Action Filing Offices (FJ-1600.6600)
DF-7000.4590 Law Enforcement Records/Files
See also:
Programs that issue permits for the operation of junkyards, container storage lots,
scrap metal processing facilities, recycling facilities, composting facilities, chipping
and grinding operations, sanitary landfills and other similar establishments that
comply with local regulations regarding their location and rules for screening them
from public view.
Building Code Violations Records (TE-1000.0700-160)
Geographic Information System Development/Management
(TP-3350.1800-250)
Maps (TJ-5000)
Assessor Maps
Parcel Maps
Real Estate Records
Tract Maps
Used for:
External terms:
Criminal Record Expungement Petition Filing Offices
(FJ-1600.1650)
Law Enforcement Agencies (FL)
Law Enforcement Services (FN)
Police Agency Files
DF-7000.4590-020 Active Arrest Warrants
Programs that provide access to information about outstanding arrest warrants,
i.e., orders that authorize the arrest and detention of an individual. Warrants are
typically issued by the courts but may also be issued by one of the chambers of
the United States Congress or other legislatures and other political entities; and
must be supported by a signed and sworn affidavit showing probable cause that
a specific crime has been committed and that the person(s) named in the warrant
committed the crime.
See also:
Used for:
External terms:
Fugitive Safe Surrender Programs (FJ-2000)
Arrest Warrant Records
Bench Warrants
119
Biblio Reference:
“Arrest Warrant”, Wikipedia, the Free Encyclopedia, http://
en.wikipedia.org/wiki/Arrest_warrant
DF-7000.4590-030 Affidavits of Factual Innocence
A document issued by the court that certifies the "factual innocence" of individuals
in circumstances where they were arrested but no charges were filed against
them, they were charged but were not convicted and the case against them was
dismissed, or they were acquitted after a trial. Affidavits of factual innocence are
particularly important in cases of identity theft.
External terms:
activities that relate to particular individuals or organizations based on suspected
violations of federal law, particularly in the areas of organized crime/drugs,
terrorism, white-collar crime, foreign intelligence and violent crime; their arrest
for those activities; their conviction; their sentencing; and/or their release from
federal prison. FBI files also contain criminal history information submitted by
state law enforcement agencies. Also included are programs that are responsible
for investigating and correcting errors in FBI files that contain information about
individuals who have had contact with that agency.
See also:
Criminal Record Expungement Assistance (FT-1550)
Federal Bureau of Investigation (FL-2000)
External terms:
DF-7000.4590-250 Fingerprints
DF-7000.4590-100 Criminal History Records
record of occasions on which an individual has been arrested by a local or state
police agency and convicted in a court of law of a felony or serious misdemeanor.
Information included in an individual's criminal history record generally includes
details regarding the arrest, the charges filed, the sentence imposed, the fine
imposed and related probation, parole and release information. Court records
are usually considered public records and are available without the individual's
consent unless they have been sealed, as in the case of a minor. Although there
is variability from state to state regarding what can be released, to whom and for
what reasons, arrest records are not generally considered public records and are
only made available to people other than law enforcement officials or the persons to
whom the records pertain by statute or court order. In "open record" states, criminal
record information, including arrest record data, is available to anyone who asks.
Also included are programs that are responsible for investigating and correcting
errors in the criminal history records of individuals who have had contact with law
enforcement, the courts, correctional institutions, the probation system or other
parts of the criminal justice system.
See also:
Used for:
External terms:
Biblio Reference:
Criminal Background Check Fee Payment Assistance
(DF-7020.1500)
Arrest Records
Conviction Records
Criminal Offender Record Information
Police Records
"Criminal History Record Depository", Vermont Criminal
Information Center website, http://www.dps.state.vt.us/cjs/
repository.htm
DF-7000.4590-150 Driving/Accident Records
Programs that maintain files of fingerprint records for use by law enforcement
and medical officials to establish the identity of individuals who may be living or
deceased or that of the perpetrators of specific crimes.
See also:
External terms:
DF-7000.4590-550 911 Tapes
Programs that maintain and, where appropriate, provide copies of tapes made
during 911 calls.
See also:
External terms:
Used for:
External terms:
Police Reports (DF-7000.4590-700)
Accident Records
DVM Records
Department of Motor Vehicles Records
Driving Records
Programs that conduct criminal background checks and provide certification, often
referred to as good conduct letters, that an individual has no police record or has
not been arrested for a specified type of crime. Traffic offenses are generally
excluded. Police clearances issued by local law enforcement agencies are
generally limited to arrests for local offenses. More extensive criminal history
information may need to be obtained from state or other police agencies for this
purpose.
See also:
Used for:
External terms:
Security Clearances (ND-1600.8100)
Good Conduct Letters
DF-7000.4590-700 Police Reports
Programs that maintain and, where appropriate, provide access to the official
statement of facts related by people who have reported, witnessed or were
otherwise involved in a traffic accident or crime and filed by the official(s) who took
the statement. Police reports can generally be released to the crime victim and the
individual who filed the report, if other than the victim. Information about juveniles
and victims is protected by law and is not released.
See also:
Used for:
DF-7000.4590-200 FBI Files
Programs that maintain and, where appropriate, provide access to records
maintained by the FBI regarding surveillance or other intelligence gathering
911 Services (JR-6000)
DF-7000.4590-600 Police Clearances
cumulative driving history of an individual which includes citations or arrests for
traffic violations or accidents while driving a motor vehicle.
See also:
Child Fingerprinting (FN-1500.1480-100)
Citizenship and Immigration Services Fingerprinting
(FT-3550.1500)
Employment Related Fingerprinting (ND-1600.1700)
External terms:
Traffic Accident Reporting (FN-1700.8550)
Accident Reports
Collision Reports
Incident Reports
Motor Vehicle Accident Reports
Offence Reports
Offense Reports
Traffic Accident Reports
120
DF-7000.4650 Livestock Brands
Programs that maintain a registry of the unique insignias that ranchers use to mark
their cattle and other livestock for purposes of identification.
Animals
DF-7000.5100 Medical Records
history of the occasions on which an individual has been examined, evaluated,
treated for an ailment or received specific vaccinations.
See also:
See also:
External terms:
Used for:
DF-7000.4950 Marriage Certificates
Programs that maintain copies of the instrument which certifies that a marriage
between two people has taken place. The marriage certificate is executed by the
individual officiating at the marriage and serves as evidence of the marriage.
External terms:
See also:
External terms:
Biblio Reference:
Marriage Licenses (DF-7000.5000)
Health Care (L)
Hospital Admissions Departments (LH-6300.4140)
Medical Associations (TN-5000)
Medical Care Volunteer Opportunities (PX-3000.5000)
Medical Clinic Associations (TN-5020)
Health Records
Hospital Records
Hospitalization Records
Immunization Records
Immunization Registries
Vaccination Records
The American Heritage® Stedman's Medical Dictionary
Copyright © 2002, 2001, 1995 by Houghton Mifflin Company.
Found on the Answers.com website, http://www.answers.com/
topic/medical-records
DF-7000.5200 Military Records
DF-7000.5000 Marriage Licenses
Programs that issue permits, which are usually addressed to the minister or
magistrate who is going to perform the ceremony, that provide written authorization
for two people to marry. Also included are programs that maintain copies of
marriage licenses and make copies available upon request.
See also:
External terms:
Marriage Certificates (DF-7000.4950)
Biblio Reference:
DF-7000.5040 Matricula Consular Cards
Identification cards issued by Mexican Consulate offices that bear the Mexican
citizen's photograph, name, address in the U.S. and the card carrier's birth date
and birth place in Mexico. The cards do not replace a visa or passport but, in some
cases, may serve as a secondary source of identification; and are accepted by
many banks as valid ID for Mexican citizens wanting to open a checking or savings
account (matricula account).
See also:
Used for:
Matricula Accounts (TB-0700.2100-450)
Consular ID Cards
Matricula Consulars
External terms:
Programs that maintain and, where appropriate, provide copies of documents which
relate to an individual's association with any of the branches of the armed forces
including the person’s current active military status and discharge, if appropriate.
Also included are programs that are responsible for investigating and correcting
errors in the records of individuals who have served in the armed forces.
See also:
Military Life Insurance (NS-4500.5000)
Military Retirement Benefits (NS-7000.5000)
Military Service (TM)
Military/Naval Medicine (LV-5000)
Youth Military Cadet Programs (PS-9800.9950)
Used for:
Correction of Military Records
DD-214 Certificates
DD214 Certificates
Military Discharge Records
Military Release Records
OMPF Files
Official Military Personnel Files
SCRA Certificates
Service Member Civil Relief Act Certificates
External terms:
Related concepts: Military/Veteran Services
DF-7000.5500 Motor Vehicle Registration
Programs that issue license plates for automobiles and other motor vehicles as
evidence that the vehicles have been registered with the proper authorities and are
authorized to be parked or driven on public roads and highways.
See also:
DF-7000.5080 Media Credentials
Offices, usually within federal, state or local government, that issue temporary or
permanent accreditation status to journalists who wish to attend news conferences
held by those offices. Media credentials are also issued for sporting activities,
special events and conferences. To qualify in most instances, applicants must be
able to establish that they are "working journalists" in print, broadcast or Internet
media.
See also:
Used for:
External terms:
Media Consumer Services (DD-2100.5000)
Newspaper Complaints (DD-1500.6200)
Media Accreditation
Used for:
External terms:
Motor Vehicle Tax Information (DT-8700.5000)
Snowmobile Safety Education (JR-8200.8500-800)
ATV Registration
All Terrain Vehicle Registration
Automobile Registration
Car Registration
License Plates
Motor Vehicle Licenses
Motor Vehicle Registration Renewals
Motorcycle Registration
Out of State Motor Vehicle Registration
Recreational Vehicle Registration
Snowmobile Registration
Transfer of Motor Vehicle Registration Title
Vehicle Licenses
Vehicle Registration
121
DF-7000.5500-200 Full Cost Motor Vehicle Registration
Programs that enable the general public to register their automobiles or other
vehicles and obtain valid license plates at the regular rate.
Used for:
Full Cost License Plates
Regular Cost License Plates
External terms:
application of synthetic pesticides or chemicals. Livestock may also be certified
"organic" if they have been raised on organic feeds (for at least a year in the U.S).
See also:
Used for:
Certified Organic
Organic Certificates
Organic Food Certification
Organically Grown Certificates
External terms:
Trees and Plants
Biblio Reference:
DF-7000.5500-700 Reduced Cost Motor Vehicle Registration
Programs that enable older adults, people with disabilities and others who meet
established criteria to register their automobiles or other vehicles and obtain valid
license plates at a reduced rate.
Used for:
External terms:
Reduced Cost License Plates
Older Adults
“The Organic Explainer”, CNN Interactive, http://www.cnn.com/
HEALTH/indepth.food/organic/explainer.html
DF-7000.6550 Parking Permits
Programs that issue special decals or other official devices that authorize the
bearer to park his or her vehicle in specified restricted areas. Included are parking
stickers for people who have disabilities; overnight, weekend or special events
parking passes; and other similar permits.
See also:
Public Parking (TE-6500)
Street/Sidewalk Use Permits (DF-7000.8295)
External terms:
DF-7000.6000 Notary Signature Registration/Validation
Programs that maintain records of the signatures of authorized Notary Public
officials and/or which validate that a notary's signature on a document is authentic.
See also:
Used for:
External terms:
Document Authentication Services (FT-1900)
Notary Public Complaints (DD-1500.6250)
Notary Public Services (FT-6100)
Notary Public Signature Registration/Validation
DF-7000.6460 Open Burning Permits
Programs that issue permits which authorize community residents to have open
fires on their property for recreational, brush or rubbish disposal or land clearing
purposes. Recreational fires generally include bonfires, open-pit burning and
barbecues other than those using charcoal or gas grills. Permits are usually issued
by local fire departments.
See also:
Used for:
External terms:
Burned Area Emergency Rehabilitation (TH-1800.1900-100)
Burning Bans (JR-8000.0900)
Campfire Permits (DF-7000.1375)
Federal Firefighting ESF (TH-1500.1800-200)
Fire Advisories (TH-2100.2000)
Fire Conditions Bulletins (TH-2100.2100)
Fire Control/Extinction (JR-1900.2000)
Fire Prevention Information (JR-8200.2000)
Fire Suppression Systems (JR-8400.2000)
Weed Abatement/Brush Control (TE-9500)
Wildland Fire Preparedness Information (TH-1700.1800-930)
Burning Permits
Fire Prevention (NTEE )
Fire Prevention (NPC )
Fire Prevention and Protection (UWASIS )
DF-7000.6480 Organic Certification
Programs that issue certificates which provide written assurance that produce from
a particular agricultural establishment has been grown for three years without the
DF-7000.6550-170 Disability Parking Permits
Programs that issue plates, decals or other special devices which allow people
who have disabilities to park in designated spaces in public areas or in front of
their homes, to park for unlimited periods of time in time limit zones and/or to
park in metered parking areas without paying fees. The permits may not apply to
commercial loading zones, bus zones, red zones and no parking zones.
See also:
Used for:
Reserved Parking Signs (TE-6500.7000)
Disability Related Parking Permits
Disabled Parking Permits
Handicapped Parking Permits
Parking Permits for People With Disabilities
External terms:
DF-7000.6550-180 Parking Meter Rentals
Programs that rent parking meters and other on-street spaces to interested parties
including restaurants, valet parking companies, film crews, construction companies,
nonprofit agencies, city departments and private individuals for special event
purposes. Regulations and rates vary by jurisdiction.
See also:
External terms:
Parking Meter Cards/Keys (TE-6500.6500)
Parking Meter Services (TE-6500.6600)
Parking Control (UWASIS )
DF-7000.6550-650 Preferential Parking Permits
Programs that issue special bumper stickers or other insignias which enable people
who live in preferential permit parking districts to park their personal vehicles on the
streets during controlled hours. Preferential permit parking districts are established
to limit outside parking in residential neighborhoods that are impacted by parked
vehicles generated by nearby businesses, schools, hospitals and other similar
sources.
External terms:
122
DF-7000.6590 Passport Cards
Offices that issue passport cards, wallet-size travel documents that can be used by
U.S. citizens to enter Canada, Mexico, the Caribbean and Bermuda and re-enter
the United States at land border-crossings or sea ports-of-entry. The card provides
a less expensive, smaller, and more convenient alternative to the passport book
for those who travel frequently to these destinations by land or by sea, but cannot
be used for travel by air. The passport card is designed for the specific needs
of the northern and southern border resident communities and is not a globally
interoperable travel document as is the traditional passport book. To facilitate
the frequent travel of Americans living in border communities, and to meet the
Department of Homeland Security’s operational needs along the land borders, the
passport card has a vicinity-read radio frequency identification (RFID) chip. With
this technology, Customs and Border Protection inspectors are able to access
photographs and other biographical information stored in secure government
databases before the traveler reaches the inspection station.
See also:
Enhanced Driver Licenses (DF-7000.1850-220)
Passports (DF-7000.6650)
External terms:
Biblio Reference:
"U.S. Passport Card Frequently Asked Questions", U.S.
Department of State website, http://travel.state.gov/passport/
ppt_card/ppt_card_3921.html
DF-7000.6600 Passport Photos
Facilities that take and supply photographs for individuals who are applying for
passports. Two color photos must be submitted that have been taken within the
past six months, are 2x2 inches in size, between 1 and 1 3/8 inches from the chin
to the top of the head, provide a full face, front view with a plain white or off-white
background and the individual must be wearing normal street attire. People may not
wear dark glasses, a hat or a uniform (unless it is religious attire that is worn daily);
and should only wear prescription glasses, a hearing device or a wig if they wear
them normally.
Used for:
External terms:
Passport Photographs
A program of the Census Bureau which allows individuals to conduct a search
of Census records for information to help them establish their age or family
relationships when there are no birth registration records, family Bible records,
baptismal records, affidavits of birth by the attending physician or midwife or other
means of establishing their status. Personal information from the Census Records
of 1930 and later is confidential and only available upon the written request of the
person to whom it relates or, for a proper purpose, to a legal representative of
an estate. Information regarding a child who has not reached legal age may be
obtained upon the written request of either parent.
See also:
External terms:
DF-7000.6730 Picketing Permits
Programs that issue permits which provide written authorization for groups (usually
those involved in labor disputes) to establish picket lines or picket public or private
property.
External terms:
Programs that issue permits which reserve space in recreational areas and provide
written authorization for large parties to use the space for picnic purposes.
See also:
External terms:
Enhanced Driver Licenses (DF-7000.1850-220)
Passport Cards (DF-7000.6590)
External terms:
Biblio Reference:
DF-7000.6700 Patents
Programs that grant official property rights to inventors which give them the
exclusive privilege of making, using and selling their invention for a term of years.
See also:
Used for:
External terms:
Patent Law Training/General Information (TP-4000.3300-600)
Inventions
DF-7000.6710 Personal Census Search
Beach Use Permits (DF-7000.1030)
Picnic Grounds (PL-6400.7000-640)
Tailgating Permits (DF-7000.8340)
DF-7000.6980 Prescription Control Forms
Programs that provide registered prescription forms for doctors to use when writing
prescriptions for drugs that are frequently abused. The prescription forms are
difficult to reproduce and their utilization helps to control forgeries and unauthorized
access to prescription drugs.
DF-7000.6650 Passports
See also:
DF-7000.6750 Picnic Permits
See also:
Offices that issue passports, i.e., documents which identify citizens, which serve as
written authorization from government authorities for citizens to travel abroad and
which, in effect, request foreign powers to allow bearers to enter and pass freely
and safely.
Census Data (TJ-8000.1500)
Census Questionnaire Information Lines (TJ-3200.1500)
Demography and Population Studies (TR-8000.1800)
Personal Census Search (UWASIS )
Used for:
External terms:
Medication Disposal (TE-8920.7200-550)
Medication Information/Management (LH-2700.5000)
Prescription Expense Assistance (LH-5100.6500)
Prescription Medication Services (LH-6700)
(FN-1700.9100)
Controlled Substance Forms
DF-7000.6990 Proclamations/Proclamation Dates
Government offices or other organizations that issue and/or maintain records
of formal public announcements regarding government appointments; signed
legislation; public holidays; commemorations; designations of special days, weeks
or months where significant issues/events are recognized (e.g., Black History
Month); or other official acts by government. Proclamations announce the nature of
each event and the date on which it becomes effective.
Used for:
External terms:
Government Proclamations
DF-7000.7010 Public Assistance Clearances
Programs that issue proof that an individual is not currently receiving TANF,
General Relief, Food Stamps or other forms of public support.
See also:
General Relief (NL-1000.2500)
123
Markets/Restaurants Accepting EBT Cards (BD-2400.4900)
TANF (NL-1000.8500)
Used for:
Proof of Non-Public Assistance Recipient Status
Welfare Clearances
External terms:
DF-7000.7050 Public Health Permits
Programs that issue permits which certify that homeless shelters, shelters for
women who have experienced domestic violence, hotels, motels, boarding homes,
private schools, parochial schools, child care facilities, adult and juvenile detention
facilities and other transient housing facilities and institutions are in conformance
with public health laws and ordinances.
See also:
Used for:
External terms:
Public Facility Health Inspection (JP-6500.6650)
Public Health Licenses
DF-7000.7480 Recognition of Parentage
Programs that maintain and, where appropriate, provide copies of recognition of
parentage (ROP) forms that the natural father of a child can complete in situations
where the mother does not wish to acknowledge him. The official form, which is
also known as a statement of parentage form, can be used to establish the legal
relationship between a father and his child when the father is not married to the
child’s mother.
See also:
Used for:
External terms:
Birth Certificates (DF-7000.1200)
Statement of Parentage
Pregnancy
Biblio Reference:
"Recognition of Parentage ("ROP") Process", Minnesota
Judicial Branch website, http://www.mncourts.gov/selfhelp/?
page=1759
DF-7000.7820 Same Sex Civil Union Certificates
Programs that maintain copies of the instrument which certifies that a civil union
between two people of the same sex has taken place. In most jurisdictions, parties
to a civil union have all the same benefits, protections and responsibilities, whether
they derive from statute, policy, administrative or court rule, common law or any
other source of civil law, as are granted to spouses in a marriage.
See also:
External terms:
Same Sex Civil Union Licenses (DF-7000.7830)
Biblio Reference:
“The Vermont Guide to Civil Unions”, Published by the Office
of the Secretary of State, Deborah L. Markowitz, Secretary
of State, http://www.sec.state.vt.us/otherprg/civilunions/
civilunions.html#faq4
DF-7000.7830 Same Sex Civil Union Licenses
Programs that issue permits which enable couples of the same sex to be joined
in a civil union. In most jurisdictions, parties to a civil union have all the same
benefits, protections and responsibilities, whether they derive from statute, policy,
administrative or court rule, common law or any other source of civil law, as are
granted to spouses in a marriage.
See also:
Used for:
External terms:
Same Sex Civil Union Certificates (DF-7000.7820)
Civil Union Licenses
Biblio Reference:
“The Vermont Guide to Civil Unions”, Published by the Office
of the Secretary of State, Deborah L. Markowitz, Secretary
of State, http://www.sec.state.vt.us/otherprg/civilunions/
civilunions.html#faq4
DF-7000.7850 Satellite Dish Permits
Programs that issue permits which authorize community residents to install exterior
mounted satellite dishes to improve television reception.
External terms:
"Statement of Parentage", City of Windsor website, Ontario,
Canada, http://www.citywindsor.ca/000077.asp
DF-7000.7500 River Permits
Programs that issue permits which authorize individuals to operate personal or
commercial watercraft on recreational rivers, streams and canals.
See also:
Used for:
External terms:
Recreational Rivers (PL-6400.8300)
White Water Rafting (PL-7000.9570)
Wilderness Permits (DF-7000.9300)
Rafting Permits
White Water Rafting Permits
DF-7000.7800 Sailing Permits
Permits issued by the Internal Revenue Service which certify that individuals legally
living and working in the country have no outstanding tax liens with the federal
government and are free to leave the country.
See also:
External terms:
DF-7000.8000 Selective Service Registration
Post offices and other organizations that supply, process and respond to inquiries
about registration forms which provide information that the Selective Service
System can use to identify, classify and deliver individuals for induction into the
active military in the event of a national emergency which requires reinstatement
of the draft. All male U.S. citizens born after December 31, 1959 are required to
register within the 60-day period starting 30 days before their 18th birthday.
See also:
Military Life Insurance (NS-4500.5000)
Military Retirement Benefits (NS-7000.5000)
Selective Service System (TM-8000)
Used for:
Draft Registration
Military Registration
Registration for the Military
External terms:
DF-7000.8250 Social Security Numbers
Programs that provide Social Security cards for people who need to register
for employment, report their taxes and track their Social Security benefits. Also
included are programs that replace Social Security cards when they are lost or
stolen.
See also:
Individual Taxpayer Identification Numbers (DF-7000.3400)
124
Social Security Fraud Reporting (FN-1700.7800)
Lost Social Security Cards
Social Security Card Replacement
Social Security Cards
External terms:
Used for:
Horse Drawn Carriage Permits
Horse Drawn Vehicle Permits
External terms:
Biblio Reference:
DF-7000.8280 Special Animal Permits
"Chapter 4-18: Street, Sidewalk, and Public Property Use
Permits", Colorado Code Book, Bolder Revised Code, http://
www.colocode.com/boulder2/chapter4-18.htm
Programs that issue permits which authorize people and/or institutions to keep
protected animals (including carrier or homing pigeons, doves, poultry and other
livestock, captive-bred ducks, geese, swans and other animals indigenous to
North America or exotic animals from elsewhere) on their property as pets, for
rehabilitation pending release to the wild, or for research or business purposes.
Included are falcon permits which allow an individual to possess raptors for the
sport of falconry, salvage permits which allow an individual to pick up dead birds/
feathers or other animals, sale and disposal permits which allow an individual to
sell protected birds and animals, and taxidermy permits which allow an individual
to preserve and mount protected birds and animals for persons other than
themselves. Also included are livestock permits which allow people to keep
domestic livestock including equines, bovines, sheep, goats and llamas; multiple
animal permits which allow people to keep more than a specified number of
dogs, cats or other listed species; litter permits which authorize the whelping of a
specified number of litters per female dog or cat; cat colony permits which allow
people to become authorized caretakers for groups of feral cats; and permits that
operators of a circus, rodeo, animal exhibit, or other similar entertainment must
obtain before they are authorized to bring designated species of animals into a city.
DF-7000.8295-630 On Street Construction Materials Permits
See also:
DF-7000.8295-650 Parade/Street Event Permits
Animal Licenses (PD-0700.0600)
Falconry (PL-7000.3500)
Indian Religious Permits (DF-7000.3350)
Wildlife Conservation (JD-1500.9600)
Used for:
Animal Exhibit Permits
Cat Colony Permits
Circus Animal Permits
Excess Animal Permits
Exotic Animal Permits
Falconry Permits
Livestock Permits
Multiple Animal Permits
Rodeo Animal Permits
Taxidermy Permits
Wildlife Rehabilitation Permits
External terms:
DF-7000.8295 Street/Sidewalk Use Permits
Programs that issue permits which provide written authorization for construction
and property development, signs, street vendors, street performers, sidewalk cafes,
sidewalk displays, carriage rides, parades and other special events, and other
activities that involve the use of streets, sidewalks, parkways and other public
property for private purposes.
See also:
Used for:
External terms:
Biblio Reference:
Parking Permits (DF-7000.6550)
Public Property Use Permits
Public Right of Way Use Permits
"Street Use Permits", City of Kent, Washington, http://
www.codepublishing.com/wa/kent/frameless/index.pl?path=../
html/Kent06/Kent0607.html
DF-7000.8295-020 Animal Drawn Vehicle Permits
Programs that issue permits which authorize the operation on city streets of horsedrawn carriages and other animal-drawn vehicles that are used for transportation
purposes. Permission to locate stands for the vehicles on public streets may be
included.
See also:
Used for:
Carriage Rides (PL-7600.9200-150)
Carriage Ride Permits
Programs that issue permits which provide written authorization for an individual to
use any part of the road right of way (from property line to property line) for storing
building materials, parking light construction equipment, erecting minor construction
fencing, placing dumpsters of the street for construction or demolition waste, or
detouring traffic or parking equipment on public streets overnight. Encroachment
permits may be issued for temporary and long term placements.
See also:
Used for:
External terms:
Construction/Development Permits (TE-1000.1500)
Sidewalk/Road Corridor Use Permits (DF-7000.8295-800)
Encroachment Permits
On Street Dumpster Permits
Government & Public Administration (NTEE )
Government & Public Administration (NPC )
Other Government/Economic Services (AIRS )
Programs that issue permits which authorize street use for parades, races,
demonstrations, parties and other activities that interfere with or block automobile
and pedestrian traffic.
See also:
Used for:
External terms:
Temporary Structures Permits (DF-7000.8295-900)
Parade Permits
Street Event Permits
Temporary Street Occupation Permits
DF-7000.8295-800 Sidewalk/Road Corridor Use Permits
Programs that issue permits which authorize businesses and other organizations to
use a portion of the sidewalk or road corridor for daily operations (e.g., a sidewalk
café) or to attach or place on the sidewalk canopies, bike racks, benches, planters,
newspaper vending boxes or other objects that could obstruct pedestrian walkways,
vehicular or pedestrian sight paths, or access to fire hydrants, traffic control devices
or other street fixtures. Most jurisdictions also require permits for use of basement
vaults.
See also:
Used for:
External terms:
On Street Construction Materials Permits (DF-7000.8295-630)
Awning Permits
Basement Vault Permits
Newspaper Vending Box Permits
Road Corridor Use Permits
Sidewalk Cafe Permits
Sidewalk Café Permits
Sidewalk Use Permits
Walkway Obstruction Regulation
DF-7000.8295-820 Sign Permits
Programs that issue permits which authorize the erection, construction, alteration or
maintenance of permanent and some temporary exterior signs, billboards, banners
and other advertising media regulated by a jurisdiction.
See also:
Used for:
External terms:
Sign Regulation (JD-2000.8000)
Banner Permits
Billboard Permits
125
DF-7000.8295-880 Street Performer Permits
Programs that issue permits which provide written authorization for musicians,
jugglers, mimes, magicians and other entertainers who want to set up and perform
on public sidewalks, in public parks or in other areas that have been approved
for this purpose. Street performers may be required to audition as a condition for
obtaining a permit, and may solicit and accept donations from passersby.
Used for:
External terms:
Biblio Reference:
Busker Permits
Busking Permits
Street Entertainer Permits
Street Performance Permits
Standards Setting/Accreditation/Monitoring (Cult/Spiritual)
(UWASIS )
“Other Entertainers (5232)”, Career Handbook, Second Edition,
Human Resources Development Canada website, http://
www23.hrdc-drhc.gc.ca/2001/e/groups/5232.shtml
DF-7000.8295-890 Street Vendor Permits
Programs that issue permits which provide written authorization for vendors to
operate booths, push carts or other venues to sell their wares in designated public
places.
Used for:
External terms:
Hawkers and Peddlers Licenses
Peddlers Licenses
Street Vendor Licenses
Child Support Orders
Divorce Related Maintenance Orders
Spousal Support Orders
External terms:
Biblio Reference:
“Child Support Handbook”, California Department of Child
Support Services, http://www.childsup.cahwnet.gov/pub/
brochures/pub160.pdf
“Glossary of Legal Terms”, California Courts Self-Help
Center website, definition for “Support Order”, http://
www.courtinfo.ca.gov/selfhelp/glossary.htm
DF-7000.8340 Tailgating Permits
Programs that issue permits that authorize the use of parking facilities or other
venues for parties before and/or after athletic events, concerts or other happenings
during which alcohol (generally beer and wine) may be consumed. Some tailgating
facilities are vehicle-free. There are generally regulations regarding tenting, the
use of charcoal grills or portable generators, the type of furniture that is permitted,
catering and other issues.
See also:
Used for:
External terms:
Biblio Reference:
Beach Use Permits (DF-7000.1030)
Picnic Permits (DF-7000.6750)
Tailgate Party Permits
"Tailgating", Arizona Wildcats website, http://
www.arizonaathletics.com/tickets/page.aspx?id=1300
DF-7000.8343 Temporary Promotional Searchlight Permits
DF-7000.8295-900 Temporary Structures Permits
Programs that issue permits which provide written authorization for the erection
on public property of tents, temporary bleachers/grandstands, temporary stages/
platforms, portable buildings or other temporary structures generally used in
conjunction with special events.
See also:
Used for:
External terms:
Biblio Reference:
Parade/Street Event Permits (DF-7000.8295-650)
Portable Building Permits
Reviewing Stand Permits
Temporary Grandstand Permits
Temporary Stage/Platform Permits
"Tent and Other Temporary Structure Permits",
Bureau of Capital Outlay Management, Department of
General Services, Commonwealth of Virginia, http://
dgs.virginia.gov/DivisionofEngineeringandBuildings/BCOM/
TentandTemporaryStructurePermits/tabid/412/Default.aspx
Programs that issue permits which provide written authorization for the temporary
use of searchlights (light beams) or other similar technologies to promote sales,
grand openings, new products or services, special events and seasonal, holiday or
community events.
External terms:
Biblio Reference:
"Temporary Promotional Searchlight Permits", City of Dublin
Zoning Clearance Application Form, http://www.ci.dublin.ca.us/
DocumentView.aspx?DID=226
DF-7000.8345 Temporary Noise Permits
Programs that issue temporary permits authorizing activities such as music festivals
or filming projects that would normally be prohibited by noise abatement statutes.
The permits include restrictions on where the activity will take place, the hours
during which they will occur and the duration.
See also:
DF-7000.8330 Support Orders
Programs that register, maintain and, where appropriate, provide certified copies of
judgments, decrees or orders issued by the court for the support and maintenance
of a child or spouse including a child who has attained the age of majority under
the law of the issuing jurisdiction or that of the parent with whom the child is living.
Support orders can incorporate the provision of monetary support, health care,
payment of court costs and arrears, or reimbursement of court costs and legal fees,
interest and penalties, and other forms of relief.
See also:
Used for:
Alimony Assistance (FT-3000.0500)
Child Custody/Support Related Support Groups
(PN-8100.6500-120)
Child Support Assistance/Enforcement (FT-3000.1600)
Child Support Petition Filing Offices (FJ-1600.1550)
Child Support Wage Assignment Assistance (FT-9200.1500)
Federal Parent Locator Service (FT-3000.2000)
Paternity/Maternity Establishment (LF-5350.6500)
Spousal Support Wage Assignment Assistance
(FT-9200.8000)
Alimony Orders
External terms:
Noise Abatement (JD-6500.6000)
Noise Attenuation Barriers (TE-7900.6200)
Residential Sound Insulation Programs (BH-3000.7000)
DF-7000.8350 Title Registration/Titles
Programs that issue, transfer, maintain on file and, where appropriate, provide
access to the official document that transfers ownership of property of any kind
from one individual to another or which otherwise provides evidence of the
individual's entitlement to the property.
Used for:
External terms:
Titles
DF-7000.8350-100 Boat Titles
126
access to titles for boats. Includes titles for new boats, used boats that are being
sold and/or boats whose owners have moved from another state. The program may
also place liens against boats which are purchased on a payment schedule or with
a loan using the vehicle as collateral.
See also:
Used for:
External terms:
Boat Donation Programs (TI-1800.9000-100)
Boat Mooring/Beaching Permits (DF-7000.1230)
Boat Registration (DF-7000.1250)
Boating (PL-7000.1600)
Boating Safety Education (JR-8200.9500-120)
Boat Title Registration
DF-7000.8350-450 Land Deeds/Titles
Programs that issue, maintain on file, retrieve and, where appropriate, provide
access to the official document that transfers ownership of land from one individual
to another or which otherwise provides evidence of the individual's entitlement to
the property.
See also:
Used for:
External terms:
Building Code Violations Records (TE-1000.0700-160)
Deed Registration
Deeds
Home Ownership Records
Land Deed Search
Land Registries
Land Title Search
Property Ownership Records
Title Registration
DF-7000.8350-500 Motor Vehicle Titles
access to titles for motor vehicles. Includes titles for new vehicles, used vehicles
that are being sold and/or vehicles whose owners have moved from another state.
The program may also place liens against vehicles which are purchased on a
payment schedule or with a loan using the vehicle as collateral.
See also:
Motor Vehicle Tax Information (DT-8700.5000)
Used for:
Automobile Title Registration
Car Title Registration
Motor Home Title Registration
Motor Home Titles
Motor Vehicle Title Registration
Motorcycle Title Registration
Truck Title Registration
Van Title Registration
External terms:
DF-7000.8380 Tobacco Sales Licenses
Programs that issue permits which provide authorization for the sale of tobacco
products in accordance with prevailing legislation.
External terms:
DF-7000.8400 Trademarks
Programs that grant official property rights to manufacturers, merchants or other
trades people who have adopted distinctive marks, mottos, devices or emblems
which uniquely identify their commodities and distinguish them from those
manufactured or sold by others.
See also:
External terms:
Biblio Reference:
Trademark Law Training/General Information
(TP-4000.3300-800)
DF-7000.8450 Tree Maintenance Permits
Programs that issue permits to residents who wish to plant, remove or trim trees
that are located on public property. In some jurisdictions, a permit is required to
remove trees that are located on private property.
See also:
Planters/Flower Boxes (TE-7900.6600)
Roadside Landscape Maintenance (TE-8000.7000)
Used for:
Street Tree Permits
Tree Trimming Permits
External terms:
DF-7000.8500 Tribal Enrollment Records
documentation which contains the names of individuals who belong to one of
the recognized groups of Native Americans that constitute a tribe. Also included
are programs that help Native Americans complete and file the paperwork that is
required to establish tribal membership.
See also:
Native American/Tribal Law (FT-5950)
Tribal Courts (FC-9000)
Tribal Police (FL-8800)
External terms:
DF-7000.9100 Veteran Treatment Cards
Programs that issue picture identification that eligible veterans can use to obtain
needed health care services and/or equipment.
See also:
Used for:
External terms:
Veteran Reintegration Counseling (RP-1400.8000-900)
Treatment Cards for Veterans
Veteran's Treatment Cards
127
DF-7000.9200 Water Well Construction/Maintenance/
Abandonment Permits
Programs that issue permits which provide written authorization for the
construction, deepening, repair, replacement or abandonment of water wells.
See also:
Used for:
External terms:
Agricultural Water Management (BD-2600.0500-080)
Tap Water Information (JP-6500.1900-850)
Tap Water Testing (JP-6500.1800-850)
Water Collection System (TE-8935.9200)
Water Reclamation (JD-1500.9500-970)
Water Well Abandonment Permits
Water Well Construction Permits
Water Well Drilling Permits
Water Well Maintenance Permits
DF-7000.9300 Wilderness Permits
Programs that issue permits which provide written authorization for hikers, campers
and others to enter wilderness areas. Permits are generally available on a day-use
or overnight basis, can be picked up at trailheads and ranger stations and must
be carried by the visitor while in the designated area. Permits for "quota trails" are
issued in limited numbers and visitors can usually make reservations in advance.
See also:
Used for:
External terms:
Camping Permits (DF-7000.1380)
River Permits (DF-7000.7500)
Wilderness Areas (PL-6400.6500-950)
Wilderness Conservation (JD-1500.4500-950)
Wilderness First Aid Instruction (LH-2700.2000-950)
Wilderness Training (PL-7400.9000)
National Park Permits
Park Permits
Regional Park Permits
State Park Permits
DF-7000.9500 Wood Cutting Permits
Programs that issue permits which provide written authorization for people to
harvest wood from public or private forests that have previously been logged.
Used for:
Domestic Wood Cutting Permits
Fuel/Wood Gathering Permits
External terms:
DF-7020 Records/Licenses/Permits Fee Payment Assistance
Programs that provide financial assistance to help people pay for records, licenses,
permits and other required documents in situations where they cannot otherwise
afford them.
See also:
Used for:
External terms:
Records/Licenses/Permits (DF-7000)
Document Cost Payment Assistance
DF-7020.0200 Academic Records Fee Payment Assistance
Programs that provide financial assistance to help people pay for a copy of their
educational transcripts in situations where they cannot otherwise afford them.
See also:
Used for:
Academic Records (DF-7000.0050)
Educational Transcripts Fee Payment Assistance
GED Transcripts Fee Payment Assistance
School Transcripts Fee Payment Assistance
External terms:
DF-7020.1000 Birth Certificate Fee Payment Assistance
Programs that provide financial assistance to help people pay for a copy of a birth
certificate in situations where they cannot otherwise afford one.
See also:
External terms:
Birth Certificates (DF-7000.1200)
Homelessness
DF-7020.1500 Criminal Background Check Fee Payment
Assistance
Programs that provide financial assistance to help people pay for a copy of their
criminal history record in situations where they cannot otherwise afford one. A
criminal history record is the cumulative record of occasions on which an individual
has been arrested by a local or state police agency and convicted in a court of law
of a felony or serious misdemeanor.
See also:
Criminal History Records (DF-7000.4590-100)
Rental Application Fee Payment Assistance (BH-3800.7200)
External terms:
DF-7020.1700 Death Certificate Fee Payment Assistance
Programs that provide financial assistance to help people pay for a copy of a death
certificate in situations where they cannot otherwise afford one.
See also:
External terms:
Death Certificates (DF-7000.1700-300)
DF-7020.1800 Driver License Fee Payment Assistance
Programs that provide financial assistance to help people pay fees associated with
obtaining a driver license or replacing driver license that has been lost or stolen in
situations where they cannot otherwise afford one.
See also:
Used for:
External terms:
Drivers License Fee Payment Assistance
128
DF-7020.3300 Identification Card Fee Payment Assistance
Programs that provide financial assistance to help people pay fees associated with
obtaining an identification card or replacing an identification card that has been lost
or stolen in situations where they cannot otherwise afford one.
See also:
Used for:
External terms:
Identification Cards (DF-7000.3300)
ID Card Fee Payment Assistance
Homelessness
DF-8000 Regulations/Standards
Programs that have regulatory and/or oversight responsibilities in enforcing
the laws and standards established through consumer protection or fair trade
legislation.
See also:
Used for:
External terms:
Laws/Statutes Copies (TQ-4400.4500)
Statutes/Standards
Programs that are responsible for granting charters to and examining the operation
and activities of national banks, credit unions, bank holding companies and foreign
banks that wish to open branches in the United States. State banks and savings
and loan institutions are also subject to this form of regulation.
See also:
Brokerage Firms (TB-0700.2050-120)
Truth in Lending (DF-8000.1500-880)
External terms:
Financial Institutions (NTEE )
Public Finance, Taxation & Monetary Policy (NTEE )
Public Finance, Taxation & Monetary Policy (NPC )
DF-8000.1250 Biologic Safety Standards
Programs that establish and enforce standards for safely transporting, receiving,
handling, storing/housing and disposing of bacterial, fungal or parasitic agents;
live viruses; recombinant DNA; laboratory animals; human or animal diagnostic
specimens including excreta, secretions, blood and its components, tissue, and
tissue fluids; or other biological products.
See also:
External terms:
DF-8000.0200 Accessibility Related Standards/Legislation
Compliance
Programs that ensure that physical spaces (including buildings, parking lots,
sidewalks, parks and other areas that are used by the public) are safe and
free from obstacles which prevent access by people who have disabilities; that
technologies (including software applications and operating systems, Web-based
information and applications, telecommunications products, video and multimedia
products, and commercial products such as information kiosks, calculators and fax
machines) have features which support accessibility; and that enhancements which
improve accessibility are implemented wherever possible. Legislation mandating
accessibility for people with disabilities includes the Americans with Disabilities Act
(ADA) of 1990 (which took effect in 1992), the Architectural Barriers Act (ABA) of
1968, and the Rehabilitation Act (which was amended in 1998 to require Federal
agencies to make their electronic and information technology accessible to people
with disabilities).
ADA Implementation Assistance (TP-4000.3250-050)
Disability Rights Groups (TD-1600.3100-180)
(PX-1700.3400)
School Accessibility (HL-7980.8000)
Website Accessibility Standards Implementation Assistance
(TP-3350.9000-650)
Workplace Evaluation/Modification (ND-9500)
Used for:
ABA Accessibility Compliance
ADA Accessibility Compliance
Accessibility Related Legislation Compliance
Americans With Disabilities Act Accessibility Compliance
Architectural Accessibility
Architectural Barriers Act Compliance
External terms:
Environment N.E.C. (NTEE )
Environmental & Sustainable Design (NPC )
Disabilities
DF-8000.1400 Communications Regulation
Programs that are responsible for developing telecommunications policy at state or
national levels and/or for regulating intrastate, interstate and foreign communication
by means of radio, television, wire, cable and satellite as well as the new forms of
communication including voice, data, image graphics and full motion video made
possible by the emerging broadband telecommunications platform. Responsibilities
include allocating bands of frequencies to individual stations; licensing and
regulating stations and operators; regulating common carriers in intrastate,
interstate and foreign communications by telegraph, telephone or satellite; and
overseeing the development and utilization of a broadband telecommunications
platform.
See also:
See also:
Biblio Reference:
“Filing Public Accommodation (Customer Service)
Discrimination Complaints”, http://www.gcd.ri.gov/Web/
Civil%20Rights%20pages/Filing%20Complaint%20pages/
Filing%20Public%20Accommodations%20Discrimination
%20Complaints.htm
DF-8000.1000 Banking Regulation
Disease Control Advisories (JR-8000.6400-180)
Importation Permits for Etiologic Agents (DF-7000.3330)
Medical Waste Disposal (TE-8920.7200-500)
Used for:
External terms:
Satellite Communications Regulation
Telecommunications Regulation
DF-8000.1500 Consumer Disclosure Laws
Programs that enforce the laws that protect the consumer from deceit or fraud
in the marketplace by requiring that the parties to a transaction reveal all facts
which are essential to an intelligent assessment of that transaction and to providing
informed consent.
External terms:
DF-8000.1500-820 Truth in Advertising
Programs that protect consumers through enforcement of regulations which prohibit
misrepresentation of the value, quality and contents of goods and products and the
value and quality of services advertised in print, on radio, on television or through
any or the other public communication media.
See also:
External terms:
Advertising Complaints (DD-1500.0100)
Truth-In-Advertising (UWASIS )
129
Biblio Reference:
UWASIS II: A Taxonomy of Social Goals & Human Service
Programs, United Way of America Services Identification
System, United Way of America, Alexandria, Virginia: Second
Edition, November 1976.
permitted use, zone and occupancy classification and any pending assessment
liens that would not normally be reported in a title company search.
External terms:
DF-8000.1500-840 Truth in Charitable Giving/Use of
Contributions
Programs that protect philanthropic individuals and the contributing public from
fictitious causes, dishonest, immoral and unethical charitable fund raising practices
and indiscriminate use of voluntarily contributed funds through enforcement of laws
which regulate the solicitation and spending activities of charitable institutions.
See also:
(TP-2300.1500)
External terms:
(UWASIS )
Biblio Reference:
DF-8000.1600 Consumer Safety Standards
Programs that protect consumers from hazardous or harmful consumer goods
through enforcement of laws that establish standards for the purity, safety and
wholesomeness of food and the safety and effectiveness of drugs and consumer
products.
Used for:
External terms:
See also:
External terms:
Weights and Measures (DF-8000.9500)
Truth-In-Labeling and Packaging (UWASIS )
Biblio Reference:
DF-8000.1500-880 Truth in Lending
Programs that protect consumers from fraudulent and unfair practices of moneylending institutions through enforcement of regulations that require that lending
institutions make full and fair disclosure of all overt and covert charges on specified
forms. These regulations pertain primarily to short-term loans, mortgage loans, and
finance charges for credit card installment purchases.
See also:
External terms:
Biblio Reference:
Credit Denial Assistance (DM-1500.1550)
Truth-In-Lending (UWASIS )
DF-8000.1500-900 Truth in Real Estate Transactions
Programs that provide consumer protection by enforcing regulations that require
the seller of residential property to inform potential buyers of the property's
Food and Drug Safety
DF-8000.1600-180 Drug Safety Standards
Programs that enforce the laws that establish standards for the safety, purity,
effectiveness, classification and availability of prescription and over-the-counter
substances that are used in the diagnosis, cure, mitigation, treatment or prevention
of disease.
See also:
External terms:
DF-8000.1500-860 Truth in Labeling/Packaging
Programs that protect consumers of goods from fraudulent, deceitful and unfair
labeling and packaging practices through enforcement of regulations which require
that manufacturers adequately and truthfully label their goods and package them in
a way that does not misrepresent the value of their contents. Included are correct
net weight of the contents of a package, correct nutritional value and the content of
a container if it is a food item, adequate warning for safe use and proper labeling for
dangerous household products, and clear disclosure of specified ingredients which
went into the manufacture of the item.
Truth-In-Real Estate Transactions (UWASIS )
Drug Complaints (DD-1500.2600)
Pharmacology Research (TR-1000.6000)
Toxicology Research (TR-1000.8500)
Standards Setting/Monitoring (Drug Safety) (UWASIS )
DF-8000.1600-200 Food Safety Standards
Programs that enforce the laws that establish standards and policies regarding the
production, processing, composition, quality, nutrition and safety of foods (including
pet food and animal feed), food additives, colors and cosmetics.
See also:
Food Poisoning Investigation (JP-1500.1700-250)
Pet Food (PD-6250.6600)
Product Quality Standards (DF-8000.6500)
Used for:
Animal Feed Safety Standards
Animal Food Safety Standards
Pet Food Safety Standards
External terms:
Standards Setting/Monitoring (Food Safety) (UWASIS )
DF-8000.1600-650 Product Safety Standards
Programs that enforce the laws that establish product manufacturing and
product distribution standards to reduce the risk of injuries and eliminate hazards
associated with consumer products, toys, flammable fabrics and hazardous
substances. Activities may include investigating reports of safety-related defects,
requiring manufacturers to take corrective action and/or providing information about
voluntary or mandatory product recalls.
See also:
External terms:
Consumer Product Safety Complaints (DD-1500.1780)
Product Safety Alerts/Recalls (JR-8000.6200)
Standards Setting/Monitoring (Product Safety) (UWASIS )
DF-8000.1800 Dangerous Weapons Control
Programs that establish and enforce laws which control the conditions under which
guns and other dangerous weapons may be purchased or otherwise obtained and
130
used. These programs describe the types of weapons that may be possessed,
define the individuals to whom dangerous weapons may be sold and the conditions
under which they may purchase them, and provide guidelines for circumstances
under which police and other authorities may confiscate weapons that have been
obtained or used illegally.
See also:
Used for:
External terms:
Bureau of Alcohol, Tobacco and Firearms (FL-1000)
Dangerous Weapons Reporting (FN-1700.1700)
Firearm Buyback/Exchange Programs (FN-1500.1950)
Gun Control Groups (TD-1600.2500)
Gun Locking Devices (JR-8400.3000)
Gun Rights Groups (TD-1600.2550)
Firearms Regulation
Gun Control
Weapons of Mass Destruction Control
Crime Prevention (NTEE )
Dangerous Weapons Regulation and Control (UWASIS )
Gun Control (NPC )
DF-8000.1900 Entertainment Media Rating Systems
Programs that establish systems for rating the content of motion pictures, television
programming, song lyrics, video games or other forms of entertainment for violent
or sexual content or strong language that may be inappropriate for children and
youth of various ages; and/or which evaluate individual titles and utilize the system
to assign ratings and/or issue warnings that can be used by parents, guardians and
patrons to responsibly select appropriate entertainment for themselves and their
children.
See also:
External terms:
Film Commissions (TB-0900.1150-200)
Media Consumer Services (DD-2100.5000)
Media Law (FT-5400)
Media Museums (TA-5500.5200)
Media Presentations (TJ-6500.5100)
DF-8000.1900-500 Motion Picture Rating Systems
Programs that evaluate the content of movies and "coming attraction" trailers and
assign ratings which provide advance information about the film's contents. The
ratings systems are concerned with films that depict violence, sexual activity, drug
use, or exploitation of children; or which contain coarse, strong or profane language
or crude comments. Rating organizations may make a determination of the age
ranges for which the film is most appropriate. Also included are programs that
develop rating systems that are used for this purpose.
See also:
Used for:
External terms:
Biblio Reference:
Motion Picture Complaints (DD-1500.6050)
Film Classification Systems
Film Rating Systems
Motion Picture Classification Systems
Movie Classification Systems
Movie Rating Systems
“Enjoying Alberta: Film Classification”, Alberta Community
Development website, http://tprc.alberta.ca/albertafilmratings/
default.aspx
"What is the Movie Rating System?, essortment Information
and Advice You Want to Know, http://njnj.essortment.com/
whatisthemovi_phl.htm
DF-8000.1900-800 Song Lyric Labeling
Programs that evaluate the lyrical content of popular music and issue warnings
regarding songs or albums containing violent or sexual content.
External terms:
DF-8000.1900-850 Television Programming Rating Systems
Programs that evaluate the content of television programming and assign ratings
that provide advance information about the program's contents. The rating systems
are concerned with programs that depict violence, sexual activity, or drug use; have
sophisticated or mature themes; or use coarse, strong or profane language. Rating
organizations also make a determination of the age ranges for which programs are
appropriate. Also included are programs that develop rating systems that are used
for this purpose.
See also:
External terms:
Television Programming Complaints (DD-1500.9300-820)
DF-8000.1900-950 Video Game Rating Systems
Programs that evaluate the content of video games and assign ratings that provide
advance warning of games that contain violent content, strong language and/or
mature sexual themes. Game ratings also incorporate information about the age
groups for which each game is most appropriate. Also included are programs that
develop rating systems that are used for this purpose.
See also:
External terms:
Video Sharing Web Services (TJ-1800.3300-600.90)
DF-8000.2000 Fair Credit Practices
Programs that are designed to protect the consumer from fraudulent or unfair credit
practices through enforcement of legislation that guarantees equal access to credit;
the right to notice of credit reporting activities; the right of access to information
contained in credit reports; the right to correct erroneous credit report information;
the right to withhold payment on damaged or shoddy goods or repairs or poor
quality services while negotiating a settlement; the right to timely correction of
billing errors; protection from abusive, deceptive or unfair debt collection practices
and similar protections.
See also:
Credit Denial Assistance (DM-1500.1550)
Credit Reporting Agency Complaints (DD-1500.2050)
(DD-1200.9000-900)
External terms:
DF-8000.2150 Fair Trade Practices
Programs that establish and enforce legislation which promotes free and fair
competition in interstate or international commerce through prevention of general
trade restraints such as price fixing agreements, boycotts, illegal combinations of
competitors, exclusive dealing, tying arrangements, monopolistic practices or other
unfair methods of competition or deceptive trade practices.
See also:
External terms:
White Collar Crime Reporting (FN-1700.9600)
Boards of Trade (NTEE )
Free Trade Promotion (UWASIS )
Protection of Domestic Industry from Underpriced Foreign Mer
(UWASIS )
Tariff Adjustments for Industries Affected by Foreign Import
(UWASIS )
131
DF-8000.2150-150 Commodity Exchange Regulation
Programs that regulate the activities of markets where future delivery contracts for
graded commodities (grains, cotton, sugar, coffee, wool and so forth) are bought
and sold.
Commodity Exchange Regulation (UWASIS )
Used for:
See also:
External terms:
External terms:
Biblio Reference:
DF-8000.2150-800 Securities Exchange Regulation
Programs that protect investors by enforcing laws relating to the sale of stocks and
bonds.
Programs that establish and enforce laws that define the types of gambling that are
legal or illegal in a particular state and the conditions under which legal gambling
can be conducted; and/or which license and oversee legal gambling establishments
and their activities. Included are regulations for casino and riverboat gambling;
Indian tribal casino gaming; slot machines and other electronic gaming; poker, pai
gow, super pan and other cardroom gaming; bingo gaming; pari-mutuel wagering
on horse races, dog races and jai alai; professional and college sports betting; state
lotteries; telegambling using 900 numbers; and Internet gambling.
See also:
Used for:
External terms:
Biblio Reference:
(PN-8100.0500-210)
Gambling Counseling/Treatment (RP-1400.8000-250)
Gaming Regulation
"Gambling in California and Multi-State Gambling Law Survey",
Donald Leonhardt and Elaine Paplos, PLRI Public Law
Research Institute, http://sierra.uchastings.edu/plri/spr96tex/
calgam.html
DF-8000.3010 Gambling Self Exclusion Programs
Programs that provide a way for people to voluntarily ban themselves from a
casino or other gambling establishments in order to deal with gambling problems.
The programs may be mandated by the government or voluntarily established
by casinos and other gaming operators. The casino agrees to remove the selfexcluded person from its direct mail lists and to revoke privileges for casino
services such as casino-issued markers, player club/card privileges and on-site
check-cashing. Self-exclusion programs vary widely in terms of their administration
and the number of years a person remains on the self-exclusion list once signed
on to the program (many require a lifetime ban); and under most agreements, the
individual risks trespassing charges if she or he attempts to return to the casino and
forfeits any winnings. In addition to casinos, many racetracks and even a few state
lotteries offer self-exclusion programs in which anyone can enroll.
See also:
(PN-8100.0500-210)
Gambling Counseling/Treatment (RP-1400.8000-250)
"Research on Self-Exclusion Programs", Issues & Insights,
August, 2010, Institute for Research on Gambling Disorders,
http://www.gamblingdisorders.org/issues-insights/researchself-exclusion-programs
"Scientific Scrutiny Accompanies Expansion of Self-Exclusion
Programs", Monday, May 9, 2011, American Gaming
Association, http://www.americangaming.org/newsroom/
newsletters/responsible-gaming-quarterly/scientific-scrutinyaccompanies-expansion-self
See also:
External terms:
DF-8000.3000 Gambling Regulation
Casino Self Exclusion Programs
Racetrack Self Exclusion Programs
Riverboat Self Exclusion Programs
State Lottery Self Exclusion Programs
Voluntary Self Exclusion Programs
Gambling Addiction (NTEE )
Gambling Addiction Prevention and Treatment (UWASIS )
Impulse Control Disorders (NPC )
DF-8000.3500 Interstate Commercial Shipping Regulation
Programs that are responsible for regulating interstate surface transportation of
goods and commodities via foreign and domestic companies operating railroads,
trucking companies, bus lines, water carriers, freight forwarders, transportation
brokers and coal slurry pipelines within the borders of the United States. Regulatory
laws involve certification of carriers seeking to provide transportation for the public,
rates, adequacy of service, purchases and mergers.
See also:
Used for:
External terms:
Moving Company Complaints (DD-1500.6150)
Interstate Shipping Regulation
DF-8000.4500 Labor Standards and Practices
Programs that establish and enforce legislation which protects the working public
from exploitation and unsafe working conditions.
See also:
Employment (ND)
Employment Discrimination Assistance (FT-1800.1850)
Employment Related Advocacy Groups (TD-1600.1790)
Labor Relations (FT-4200)
Labor Statistics (TJ-8000.4500)
Labor and Employment Law (FT-4150)
Labor and Industrial Relations Research (TR-8000.4500)
Occupational Health and Safety (JP-6300)
Used for:
Employment Standards
Employment and Labor Standards
Fair Employment Practices
External terms:
Employment N.E.C. (NTEE )
Labor (NPC )
DF-8000.4500-100 Business Hours Regulation
Programs that establish and enforce legislation and statutes which set limits for
the hours during which various types of retail activities are permitted. Included
are regulations related to Sunday shopping, holiday shopping and the days/hours
during which the sale of alcohol is permitted.
Used for:
External terms:
Alcohol Sales Hours Regulation
Holiday Shopping Hours Regulation
Retail Shopping Hours Regulation
Labor (NPC )
DF-8000.4500-150 Child Labor Laws
132
Programs that enforce the laws which prohibit the labor of children younger than
age 16 in most occupations and younger than age 18 in dangerous occupations.
External terms:
Labor (NPC )
Labor and Employment
Biblio Reference:
"Summary of the Major Laws of the Department of Labor",
U.S. Department of Labor, Office of the Secretary, http://
www.dol.gov/opa/aboutdol/lawsprog.htm
DF-8000.4500-160 COBRA Regulation
Programs that administer and enforce the provisions of the Consolidated Omnibus
Budget Reconciliation Act (COBRA) which gives workers and their families who
lose their health benefits the right to choose to continue group health benefits
provided by their group health plan for limited periods of time under certain
circumstances such as voluntary or involuntary job loss, reduction in the hours
worked, transition between jobs, death, divorce and other life events. Qualified
individuals may be required to pay the entire premium for coverage up to 102
percent of the cost to the plan. COBRA generally requires that group health
plans sponsored by employers with 20 or more employees in the prior year offer
employees and their families the opportunity for a temporary extension of health
coverage (called continuation coverage) in certain instances where coverage
under the plan would otherwise end. COBRA outlines how employees and family
members may elect continuation coverage. It also requires employers and plans to
provide notice.
See also:
Health Care Discount Enrollment Programs (LH-6300.2400)
Health Insurance Claims Assistance for Beneficiaries
(FT-3900.3300-300)
Health Insurance Information/Counseling (LH-3500)
Health Insurance Premium Assistance (LH-5100.3000)
Medical Public Assistance Programs (NL-5000)
Social Health Insurance (NS-8000)
Used for:
Consolidated Omnibus Budget Reconciliation Act Regulation
External terms:
Insurance
Biblio Reference:
"Health Plans & Benefits: Continuation of Health Coverage —
COBRA", United States Department of Labor website, http://
www.dol.gov/dol/topic/health-plans/cobra.htm
DF-8000.4500-200 Family and Medical Leave Act Regulation
Programs that administer and enforce the provisions of the Family and Medical
Leave Act (FMLA) for all private, state and local government employees and some
federal employees. FMLA entitles eligible employees to take up to 12 weeks of
unpaid, job-protected leave in a 12 month period for specified family and medical
reasons; and contains provisions for employer coverage, employee eligibility for the
law's benefits, entitlement to leave, maintenance of health benefits during leave,
job restoration after leave, and protection for employees who request of take FMLA
leave.
FMLA Administration
FMLA Enforcement
FMLA Regulation
Family and Medical Leave Act Enforcement
External terms:
Labor (NPC )
Nonpayment of Piece Rates Complaints
Nonpayment of Salaries Complaints
Nonpayment of Wages Complaints
Unauthorized Payroll Deductions Complaints
Wage/Hours Standards
External terms:
Labor (NPC )
Minimum Wage and Hours Standards (UWASIS )
Biblio Reference:
DF-8000.4500-650 Pension Benefits Regulation
Programs that establish and enforce legislation which protects the integrity of
pensions, health plans and other employee benefits. The program assists workers
in getting the information they need to protect their benefits, assists plan officials
to understand the requirements of related statutes, develops policies and laws
that encourage the growth of employment-based benefits, and deters and corrects
violations of relevant statutes.
See also:
Used for:
Pension Benefits Assistance (FT-1000.6500)
ERISA Regulation
Pension Plan Supervision
External terms:
Labor (NPC )
DF-8000.4500-700 Regulation of Farm Labor Contractors
Programs that establish and enforce legislation which governs the conditions under
which migrant farm workers may be recruited, hired, transported and utilized by
agricultural contractors.
External terms:
Labor (NPC )
Registration of Farm Labor Contractors (UWASIS )
Biblio Reference:
“The Family & Medical Leave Act of 1993 Fact Sheet”,
U.S. Department of Labor, Employment Standards and
Administration, Wage and Hours Division, http://www.dol.gov/
esa/regs/compliance/whd/whdfs28.htm
DF-8000.4500-500 Minimum Wage/Hour Standards
Programs that enforce the laws which establish a minimum hourly pay rate for
employees, conditions for overtime pay and a maximum work week.
Used for:
Nonpayment of Commissions Complaints
Nonpayment of Fringe Benefits Complaints
DF-8000.6400 Postal Rate Regulation
Programs that are responsible for establishing and/or approving postal rates, fees
and domestic and international mail classifications as well as decisions regarding
changes in postal services.
See also:
Used for:
Biblio Reference:
External terms:
Postal Crime Reporting (FN-1700.6500)
Postal Service Complaints (DD-1500.7200)
DF-8000.6450 Privacy Legislation Enforcement
Programs that are responsible for enforcement of legislation which regulates
the collection, maintenance, use and dissemination of personal information by
government entities, businesses or other private organizations.
See also:
Used for:
External terms:
Privacy Rights Groups (TD-1600.6700)
Freedom of Information/Protection of Privacy Act Enforcement
Biblio Reference:
Privacy Rights Clearinghouse website, http://
www.privacyrights.org/index.htm
133
DF-8000.6450-200 Financial Privacy Legislation Enforcement
Programs that are responsible for enforcement of legislation which regulates the
collection, maintenance, use and dissemination of personal financial information
by banks, insurance companies, investment firms, mortgage brokers, tax return
preparers, retailers that extend credit by issuing credit cards to consumers
and other financial institutions in the course of commercial activities. Financial
institutions are required to disclose the types of information they collect about its
customers; allow customers to prevent the sale of their personal financial data to
third parties and the understand the procedures for doing so; and develop and
disclose to customers policies for preventing unauthorized access to confidential
financial information. Financial privacy protection legislation attempts to balance
the individual’s right to the privacy of personal information with the need of
organizations to collect, use and/or disclose personal information for legitimate
business purposes.
See also:
Identity Theft Prevention (FN-1500.2570)
Identity Theft Reporting/Recovery Programs (FN-1700.3200)
Money Management (DM)
Used for:
Financial Privacy Legislation Protection Enforcement
GLB Act Enforcement
Gramm-Leach-Bliley Act Enforcement
PIPEDA Enforcement
Personal Information Protection and Electronic Documents Act
External terms:
Biblio Reference:
DF-8000.6450-250 Government Records Privacy Legislation
Enforcement
Programs that are responsible for enforcement of legislation which regulates the
collection, maintenance, use and dissemination of personal information by federal,
state or local government entities; and protects the right of individuals to access
and correct personal information held about themselves by government institutions.
Used for:
External terms:
Privacy Act of 1974 Enforcement
Biblio Reference:
DF-8000.6450-300 HIPAA Regulation
Programs that administer and enforce the provisions of the Health Insurance
Portability and Accountability Act (HIPAA) of 1996 which protect the security and
confidentiality of health information under 45 CFR, parts 160 and 164 (the Privacy
Rule). The privacy regulations ensure a national floor of privacy protections for
patients by limiting the ways that health plans, health clearinghouses, pharmacies,
hospitals and other health care providers covered by the Act can use patients'
personal medical information. The regulations protect medical records and other
individually identifiable health information, whether it is on paper, in computers
or communicated orally. Key provisions address patient access to their medical
records, notification of patients regarding privacy practices, limits on use of
personal medical information, prohibitions on marketing, protections for stronger
state laws, confidential communication upon the request of patients and access to
a complaints process. HIPAA also limits exclusions from insurance because of preexisting conditions, prohibits discrimination based on health conditions, and gives
people the right to buy individual policies if a group plan is not available to them
and they have used up their COBRA or other type of health insurance continuation
coverage.
See also:
Used for:
HIPAA Complaints (DD-1500.4480)
HIPAA Information
Health Information Privacy Legislation Enforcement
Health Insurance Portability/Accountability Act Regulation
Medical Records Privacy Legislation Enforcement
External terms:
Insurance
Biblio Reference:
“Protecting the Privacy of Patients’ Health Information”, United
States Department of Health and Human Services Fact Sheet,
HHS website, http://www.hhs.gov/news/facts/privacy.html
DF-8000.6500 Product Quality Standards
Programs that establish and enforce for the benefit of producers, marketers and
the public, uniform standards for grading products which are indicative of product
quality; and standards for the freshness, purity, wholesomeness and hygienic
conditions for processing domestic, imported and exported food and food products.
See also:
Food Safety Standards (DF-8000.1600-200)
External terms:
DF-8000.6500-050 Agricultural Produce Regulation
Programs that establish and enforce uniform grade standards for fruits, vegetables
and other produce.
See also:
Crop Production Support (BD-2600.0500-180)
External terms:
Agricultural Product Grading (UWASIS )
Trees and Plants
DF-8000.6500-180 Egg Products Regulation
Programs that establish and enforce uniform grade standards for eggs and which
ensure, through inspection, that eggs and egg products are fresh, pure and
wholesome and/or truthfully labeled.
See also:
External terms:
Meat, Poultry and Egg Products Inspection/Supervision
(UWASIS )
DF-8000.6500-200 Fish Products Regulation
Programs that establish and enforce uniform grade standards for fish and fish
products as well as standards and specifications for quality, conditions, quantity,
grade and packaging for fish and fishing plants and products.
See also:
External terms:
Fishing Products Inspection and Certification (UWASIS )
DF-8000.6500-500 Meat Regulation
Programs that establish and enforce uniform grade standards for meat and meat
products and which ensure, through inspection, that meats are wholesome and
free from hazardous residues and that slaughter and packaging plants are in
134
compliance with regulations relating to sanitation, truthful labeling and proper use of
food additives.
pipeline accidents, selected highway accidents, selected marine accidents and
other transportation accidents that are catastrophic.
See also:
See also:
Used for:
Animal Slaughterhouse Inspection
Meat Packing Inspection
External terms:
(UWASIS )
Motor Vehicle Inspection Programs (JR-8200.8500-450)
Traffic Control (TE-8440.8500)
Traffic Safety Education/Inspections (JR-8200.8500)
Transportation (BT)
Transportation Advocacy Groups (TD-1600.8500)
External terms:
Automotive Safety (NTEE )
DF-8000.9000-050 Air Safety Standards
DF-8000.6500-550 Milk/Dairy Products Regulation
Programs that establish and enforce standards for the quality of milk and dairy
products and which ensure, through inspection of milk farms, trucks and plants
where these products are processed, that milk and dairy products are healthful
and free from disease-related bacteria that would be harmful to the public and that
facilities are in compliance with regulations.
See also:
Dairy Farms (BD-2600.0100-190)
Dairy Indemnity Programs (BD-2600.0300-170)
Used for:
Dairy Farm Inspection
Dairy Products Regulation
Dairy Regulation
Milk Truck Inspection
External terms:
Programs that are responsible for developing and enforcing rules, regulations and
minimum standards relating to the manufacture, operation and maintenance of
aircraft as well as the rating and certification of flight personnel and the certification
of airports serving air carriers.
See also:
Air Accident Rescue (JR-1800.0500)
Air Safety Complaints (DD-1500.0150-050)
Air Traffic Control (TE-8440.8500-050)
Air Transportation (BT-4800.0500)
External terms:
Aviation Safety (NPC )
Public Safety, Disaster Preparedness & Relief N.E.C. (NTEE )
DF-8000.9000-300 Highway Safety Standards
DF-8000.6500-650 Poultry Regulation
Programs that establish and enforce uniform grade standards for poultry and
poultry products and which ensure, through inspection, that poultry is wholesome
and free from hazardous residues and that slaughter and packaging plants are
adhering to regulations relating to sanitation, truthful labeling and proper use of
food additives.
See also:
Used for:
Poultry Packaging Inspection
Poultry Slaughterhouse Inspection
External terms:
(UWASIS )
Programs that are responsible for developing mandatory minimum safety standards
for domestic and foreign motor vehicles sold within the country, establishing
minimum fuel use limits for vehicles, supervising administration of maximum speed
limits, developing safety and wear standards for tires, enforcing laws prohibiting
tampering with vehicle odometers and other tasks associated with ensuring public
safety on highways.
See also:
Highway Complaints (DD-1500.4450)
Motor Carrier Safety Standards (DF-8000.9000-550)
Traffic Accident Rescue (JR-1800.8500)
Used for:
Automobile Safety Standards
Automotive Safety Standards
Motor Vehicle Safety Standards
External terms:
Traffic Safety (NPC )
DF-8000.6600 Public Utility Regulation/Deregulation
Programs that establish and enforce regulations that govern the rates and services
of utility companies and/or provide information about utility deregulation.
See also:
Used for:
External terms:
Electric Utility Deregulation Information
Public Utilities Regulation/Deregulation
Utility Deregulation Information
Utility Regulation
DF-8000.9000 Transportation Safety Standards
Programs that are responsible for developing and enforcing regulations that are
designed to ensure public safety on highways, railways, airlines, shipping lines and
other modes of transportation; which enforce compliance with safety standards;
and which investigate serious accidents involving civil aviation, railroad accidents,
DF-8000.9000-500 Marine Safety Standards
Programs that are responsible for developing and enforcing regulations that are
designed to protect life and property on the nation's waterways; enforce compliance
with safety standards; and investigate selected marine accidents. Included are
navigation rules; standards that regulate and ensure commercial vessel safety, port
safety and security, marine safety and environmental protection manufacture; and
safety standards for recreational boats and boating-related equipment.
See also:
Used for:
External terms:
Harbor Patrol (FL-2800)
Local Water Transportation (BT-4500.4950)
Sea/Lake Rescue (JR-1800.8000)
Underwater Search/Rescue/Recovery (JR-1800.9000)
Water Safety Education (JR-8200.9500)
Water Transportation (BT-4800.9500)
Maritime Safety Standards
Water Transportation Safety Standards
Water Safety (NPC )
135
DF-8000.9000-550 Motor Carrier Safety Standards
Programs that are responsible for developing mandatory minimum safety standards
for large trucks and buses that are operated on a commercial basis with the
objective of preventing fatalities and injuries involving these vehicles. The program
develops, maintains and enforces regulations that promote carrier safety, industry
productivity and new technologies; establishes safe operating requirements for
commercial vehicle drivers, carriers, vehicles and vehicle equipment; works closely
with other governments to ensure that motor carriers, drivers and vehicles meet
the same safety standards as domestic carriers; compiles and disseminates safety
data including state and national crash statistics, current analysis results and
detailed motor carrier safety performance data; and implements safety educational
strategies which target carriers, commercial drivers and the public.
See also:
Hazardous Materials Transportation Regulation
(JD-6500.1800-250)
Highway Complaints (DD-1500.4450)
Highway Safety Standards (DF-8000.9000-300)
Traffic Accident Rescue (JR-1800.8500)
External terms:
Traffic Safety (NPC )
DF-8000.9000-700 Railroad Safety Standards
Programs that are responsible for establishing and enforcing standards for railroad
track maintenance, equipment and operating practices; for investigating and
reporting on railroad accidents; and for administering and enforcing laws and
related regulations designed to promote safety on the railroads.
See also:
Rail Tours (PL-7600.9200-700)
Used for:
Railway Safety Standards
Train Safety Standards
External terms:
DF-8000.9500 Weights and Measures
Programs that are designed to guarantee fairness and objectivity in commerce
by establishing a consistent system of physical measurements to assure
accurate representation of quantity and unit cost of sales products as well as
interchangeability and uniformity of manufactured items. Enforcement measures
include checking weights of packaged products and the accuracy of weighing
and measuring devices such as supermarket scales, gasoline pumps, taxicab
meters and rental car odometers. The program may also conduct inspections at
retail businesses to ensure that prices charged are the same as those posted or
advertised and that scanning equipment is operating correctly.
See also:
Used for:
External terms:
Truth in Labeling/Packaging (DF-8000.1500-860)
Calibration and Testing
Gasoline Pump Accuracy Inspections
Rental Car Odometer Accuracy Inspections
Scanner Price Accuracy Inspections
Supermarket Scales Accuracy Inspections
Taxicab Meter Accuracy Inspections
Calibration and Testing (UWASIS )
DM Money Management
Programs that provide assistance for people who want to build personal wealth,
obtain credit and use it responsibly, access their credit reports and correct
erroneous information, pay their bills in an orderly way, reduce their debt burden
and/or manage their financial resources more effectively. The objective of money
management programs is to help individuals and families become more financially
stable and achieve long-term economic independence.
See also:
Credit Card Fraud Reporting (FN-1700.1470-150)
Debt/Overspending Support Groups (PN-8100.0500-150)
Family Life Education (PH-6200.2000)
Financial Privacy Legislation Enforcement (DF-8000.6450-200)
Individual Development Accounts (TB-0700.2100-330)
Organizational Financial Planning Services (TP-2100.6000)
Overspender Counseling (RP-1400.8000-630)
Personal Finances/Tax Assistance Volunteer Opportunities
(PX-2300.6600)
(DD-1200.9000-900)
Used for:
Financial Counseling
Financial Literacy and Asset Building
External terms:
Financial Counseling (NTEE )
Financial Counseling (NPC )
Income Support/Assistance (AIRS )
DM-0800 Bad Check Registries
Programs that maintain a written record of the activities of individuals who have
been reported by their bank or credit union for writing checks or initiating ATM
transactions when they don't have enough money to cover the amount withdrawn.
Also included are programs that help people determine whether they are included
in a bad check registry and/or clear their record and get their names removed.
See also:
Used for:
Bad Check Reporting (FN-1700.1000)
Bad Check Registry Removal Assistance
ChexSys
ChexSystems
External terms:
DM-1000 Banking Services Information and Support
Programs that provide information and/or support which helps people select a bank,
open accounts, write checks, balance their checkbook, use an ATM, make direct
deposit arrangements, bank online (e.g., pay bills, review account balances, order
checks via the Internet), pay bills by telephone, change currency, conduct wire
transfers or understand and manage other activities related to banking. Included
are programs that help people who are homeless, people with little income and few
resources and others with special problems to establish bank accounts and access
other banking services.
See also:
Used for:
Financial Management Workshops (DM-2000)
Bank Account Establishment Assistance
Bank Selection Assistance
Banking Information
Checking Account Establishment Assistance
Chequing Account Establishment Assistance
Direct Deposit Assistance
Help Opening a Bank Account
Help Opening a Checking Account
Help Opening a Savings Account
Internet Banking Assistance
Online Banking Assistance
Savings Account Establishment Assistance
Telephone Banking Assistance
Web Based Banking Assistance
External terms:
Homelessness
DM-1500 Credit Related Organizations/Services
136
Programs that provide services which relate to the limited lines of credit made
available to consumers when they obtain a credit card or a loan from their bank or
another financial institution. Credit cards allow consumers to purchase goods and
services under an agreement where they repay all or a portion of the outstanding
balance on a regular basis at an established interest rate.
See also:
Used for:
Credit Cards (TB-0700.2100-150)
Consumer Credit Related Organizations/Services
Credit Organizations/Services
External terms:
Biblio Reference:
"Glossary of Terms", Equifax Learning Center website, http://
www.equifax.com/credit-information/credit-glossary
DM-1500.1500 Credit Counseling
Programs that provide assistance for people who want to improve their
understanding of the consumer credit lending and collections systems, and
maximize their skill in using credit. Services may include help in completing credit
application forms, understanding how credit information is analyzed, choosing the
best credit cards and/or interest rates available, determining how many credit cards
can be managed, protecting one's credit information, communicating with creditors,
improving poor credit reports and associated credit scores, eliminating credit card
debt and dealing with other credit card issues.
See also:
Consumer Education (DD-1800)
Credit Report Dispute Assistance (DM-1500.1600)
Debt Management (DM-1800)
Personal Financial Counseling (DM-6500)
Used for:
Consumer Credit Counseling
Counseling for Bad Credit
Credit Card Management
Credit Rating Counseling
Credit Report Counseling
External terms:
Personal Financial Management Counseling (UWASIS )
DM-1500.1550 Credit Denial Assistance
Programs that provide assistance for people whose request for a loan or credit card
has been refused. Services may include assistance in investigating the reasons for
denial and in appealing the decision.
See also:
External terms:
DM-1500.1600 Credit Report Dispute Assistance
Programs that help consumers correct inaccurate information in their credit record
that could have a negative impact on their credit score and their ability to obtain
loans or other forms of credit at advantageous rates.
See also:
Used for:
External terms:
Credit Rating Report Dispute Assistance
Biblio Reference:
DM-1500.1620 Credit Report Ordering Assistance
Programs that help consumers obtain their personal credit reports, one copy of
which is available at no cost from each of the national credit reporting agencies
annually.
External terms:
DM-1500.1640 Credit Reporting Agencies
Organizations that maintain credit history records and make available to
prospective lenders, insurers, landlords and employers (as well as to consumers
themselves) reports that document the individual’s past borrowing and repayment
activity including information about late payments and bankruptcies. Information in
credit reports is used to calculate credit scores (a numerical representation of the
likelihood that a consumer will meet future financial obligations) which are used to
determine the interest rate people receive on their mortgage, car loan, credit cards,
auto insurance and other forms of credit.
See also:
Rental Application Fee Payment Assistance (BH-3800.7200)
Used for:
Credit Bureaus
Credit Rating Reports
Credit Support Suppliers
Landlord Credit Report Suppliers
Landlord Credit Reports
Tenant Credit Report Suppliers
Tenant Credit Reports
External terms:
Biblio Reference:
DM-1800 Debt Management
Programs that provide assistance for individuals who are having difficulty meeting
their financial obligations and, as a result, may be faced with bankruptcy or loss of
their home or property.
See also:
Personal Finances Administration (DM-6000)
Used for:
Debt Clinics
Debt Counseling
Debt Liquidation Counseling
External terms:
DM-1800.1000 Bankruptcy Assistance
Programs that provide assistance for people who are unable to pay their creditors
and need to declare bankruptcy. Included may be help in evaluating a personal or
business bankruptcy as an option, assistance in completing and filing bankruptcy
forms and/or representation in bankruptcy hearings.
See also:
Used for:
External terms:
Bankruptcy Courts (FC-2000.1000)
Bankruptcy Filing Offices (FJ-1600.1000)
Bankruptcy Classes
Bankruptcy Counseling
137
DM-1800.1700 Debt Consolidation Services
Programs that enable individuals who are having trouble meeting their existing
obligations to take out a new loan that is used to pay off one or more existing loans.
Rather than paying multiple separate bills each month, consumers typically have
one, lower monthly payment and a longer repayment period.
External terms:
DM-1800.2000 Mortgage Delinquency and Default Counseling
Programs that provide assistance for people who are unable to make their
mortgage payments and at risk of losing their homes through foreclosure or who
are already in the foreclosure process. Services may include information about
the foreclosure process, legal timelines and how to contact and negotiate with a
lender; assessment of the homeowner's financial situation and development of a
plan to address homeownership and financial issues; in-depth financial counseling
regarding foreclosure avoidance options and/or options that involve leaving
the home; advocacy with lenders, when necessary; and referrals to foreclosure
prevention resources. Also included are programs that provide mediation services
to negotiate a compromise between the individual and the financial institution that
holds their mortgage in order to avoid foreclosure.
See also:
(TB-3000.2000)
Programs (BH-3500.3400-300)
Used for:
Delinquent Mortgage Counseling
Mortgage Default Assistance
Mortgage Default Counseling
Mortgage Delinquency Counseling
Mortgage Delinquency and Default Mitigation Counseling
Mortgage Discount Counseling
Mortgage Foreclosure Assistance
Mortgage Foreclosure Avoidance Counseling
Mortgage Foreclosure Counseling
Mortgage Foreclosure Information
Mortgage Foreclosure Mediation Services
Mortgage Foreclosure Mitigation Counseling
Mortgage Foreclosure Prevention Information
Mortgage Foreclosure Prevention Programs
Mortgage Foreclosures Assistance
External terms:
DM-1800.6400 Predatory Lending Assistance
Programs that provide assistance for people who believe they are victims of
unscrupulous lending institutions that have pressured them into signing a loan
agreement they cannot afford. Predatory lending tactics include high pressure
sales techniques; misleading or fraudulent direct mail campaigns; failure to
disclose unusually high interest rates, hidden transaction costs, excessive fees
and punitive penalty clauses such as balloon payments; and loan agreements that
are based on home equity rather than a realistic ability to repay. Predatory lenders
frequently target the most vulnerable consumers including older adults, low income
individuals, and people residing in communities underserved by traditional banking
institutions.
See also:
(TB-3000.2000)
Programs (BH-3500.3400-300)
(DM-1800.2000)
Used for:
Loan Shark Victim Assistance
External terms:
DM-1800.6800 Property Lien Assistance
Programs that provide assistance for people at risk of losing their homes to
creditors who hold a lien on their property.
Used for:
External terms:
Property Liens Assistance
DM-1800.7000 Repossession Assistance
Programs that provide assistance for people who are unable to meet their
installment payment obligations and at risk of losing their automobile, furniture or
other purchased goods through repossession.
See also:
Used for:
External terms:
Collection/Repossession Agencies (TB-0700.2050-155)
Repo Assistance
DM-1800.8500 Tax Foreclosure Assistance
Programs that provide assistance for people who are unable to make their property
tax payments and at risk of losing their homes through tax foreclosure.
See also:
(TB-3000.2000)
Programs (BH-3500.3400-300)
(DM-1800.2000)
Property Tax Assessment Appeals Boards (DT-8400.6500)
Property Tax Exemption Information (DT-8700.6500-600)
Property Tax Payment Assistance (BH-3800.6500)
Property Tax Relief Application Preparation Services
(DT-8800.6200)
Used for:
Delinquent Property Tax Foreclosure Assistance
Property Tax Delinquency Assistance
Property Tax Foreclosure Assistance
Tax Foreclosures Assistance
External terms:
DM-1980 Financial Assessment Tools
Programs that provide access to tools which help people make an assessment of
their personal financial situation by recording their income and assets, essential
living expenses, discretionary expenses, current debts and other figures to
calculate their personal net worth; determine their cash flow situation; develop
financial goals; and establish a personal financial plan including a household
138
budget that will enable them to manage their money effectively. Personal financial
assessments can also be used in the context of financial counseling to evaluate
an individual's ability to pay creditors in situations where the person is in financial
difficulty or as a step in determining whether bankruptcy is a viable option.
Programs that provide assistance for people who are in the process of obtaining
a loan to ensure that they understand the terms and conditions of the document
they are about to sign and, where relevant, prevent them from becoming victims of
predatory lending practices.
External terms:
See also:
Biblio Reference:
"Personal Finance Tips, Advice & Information:
Guides", Family Farmers Alliance website, http://
www.familyfarmersalliance.com/personal-finance/guides/
DM-2000 Financial Management Workshops
Programs that provide educational workshops for individuals, families, business
owners and others that deal with the essentials of money management, asset
building and financial independence. The classes may address a wide variety of
money management issues including banking services, consumer credit lending,
debt consolidation/repayment, bankruptcy, small business development, retirement
planning, investment management, savings, risk management, tax and estate law
and other similar topics.
See also:
Banking Services Information and Support (DM-1000)
Investment Counseling (DM-3300)
Used for:
Financial Empowerment Classes
Financial Literacy Classes
Financial Management Classes
Financial Management Instruction
Financial Management Seminars
Personal Financial Management Classes
Personal Financial Management Instruction
Personal Financial Management Seminars
Personal Financial Management Workshops
External terms:
Consumer Finance Companies (TB-0700.2050-165)
(BH-3500)
Used for:
Loan Consolidation Counseling
Loan Document Review
Loan Refinance Counseling
Loan Refinancing Counseling
Pre-Borrowing Counseling
External terms:
DM-6000 Personal Finances Administration
Programs that help people develop a plan for managing their money and that
assume responsibility for investing the funds and/or making the payments on the
individual's behalf in accordance with the plan.
See also:
Private Guardianship/Conservatorship Programs
(PH-6500.0500-650)
Public Guardianship/Conservatorship Programs
(PH-6500.0500-680)
Used for:
Debt Repayment Administration
External terms:
Long Term Care
Older Adults
DM-3300 Investment Counseling
Programs that provide information and guidance for people who want to purchase
securities or place money or property in business ventures, real estate or other
investment plans for the purpose of earning profits. Included are programs that
focus on wealth building through a combination of investments, debt reduction and
savings to realize long or short-term financial goals which may include having an
emergency fund, owning a home or a business, paying for a child's education or
having enough money to live comfortably during retirement years.
See also:
Investment Clubs (PS-8200.3300)
Investment Management Services (DM-6000.3300)
Mutual Fund Companies (TB-0700.2050-500)
Organizational Investment Management Services
(TP-2100.6000-600)
Retirement Planning (DM-7150)
Used for:
Asset Development Programs
Savings Encouragement Programs
Savings/Wealth Building Programs
External terms:
Banking & Financial Services (NPC )
Biblio Reference:
"America Saves: Who We Are and What We Do", America
Saves website, http://www.americasaves.org/back_page/
who_we_are.cfm
DM-6000.1500 Daily Money Management Services
Organizations that provide personal business assistance for people who are having
difficulty handling their monetary affairs. Tasks may include sorting mail, paying
bills, preparing checks for clients to sign, managing bank accounts, organizing tax
documents and other records, interpreting medical insurance papers and verifying
proper processing of claims, negotiating with creditors, and making referrals to
legal, tax and investment professionals, as required.
See also:
Health Insurance Claims Assistance for Beneficiaries
(FT-3900.3300-300)
Used for:
Bill Paying Services
Check Writing Services
Personal Bill Paying Services
Personal Financial Recordkeeping Services
External terms:
Insurance
Long Term Care
Older Adults
Biblio Reference:
"DMM’s and You", American Association of Daily Money
Managers website, http://www.aadmm.com/dmm_you.htm
DM-6000.3300 Investment Management Services
Organizations that manage the investment portfolios of their clients. Once an
investment strategy is agreed upon, these organizations execute trades on the
DM-4000 Loan Counseling
139
client's behalf, monitor their accounts as market conditions change and suggest
changes in the client's portfolio as warranted.
See also:
Mutual Fund Companies (TB-0700.2050-500)
External terms:
DM-6000.6000 Participant Directed Financial Management
Organizations
Organizations that help individuals who receive public funds (or their families)
manage and direct the distribution of funds contained in a participant-directed
budget; facilitate the employment of staff by performing such employer
responsibilities as processing payroll, withholding and filing federal, state and local
taxes, and making tax payments to appropriate tax authorities as the participant's
agent; perform fiscal accounting; and provide expenditure reports to the participant
and/or family and state authorities.
Used for:
Agency With Choice Services
Fiscal Conduits
Fiscal Intermediaries
Fiscal Support Agencies
Fiscal/Employer Agent Services
Government Fiscal/Employer Agent Services
Participant Directed Fiscal Management Services
Vendor Fiscal/Employer Agent Services
External terms:
Long Term Care
Older Adults
Biblio Reference:
Centers for Medicaid & Medicare Services (2008). Application
for a §1915(c) Home and Community-Based Waiver [Version
3.5] Instructions, Technical Guide and Review Criteria:
Appendix C: Participant Services, Attachment: Core Services
Definitions, Section D, Services in Support of Participant
Direction, #2 Financial Management Services, p.176. See the
Resources section in this chapter for a link to this document.
"Developing and Implementing Self-Direction Programs
and Policies: A Handbook", National Resource Center
for Participant-Directed Services, May 4, 2010, http://
www.cashandcounseling.org/resources/pdf/cc-full.pdf
DM-6000.8000 Support Broker Services
Programs that help people with developmental disabilities or their caregivers
develop a personal plan and budget for purchasing in-home services and/or
supports that will help them avoid premature institutionalization. Support brokers
help people select, employ, train and schedule personal care attendants and other
support providers; define worker responsibilities and tasks; evaluate and monitor
results; advocate and problem solve, as required; coordinate service delivery; and
arrange for other services as needed by the person to remain at home. The service
may also be available to others.
External terms:
Long Term Care
Older Adults
DM-6500 Personal Financial Counseling
Programs that help people who are having difficulty paying their monthly bills gain
control of their finances. The process generally involves analysis of the individual's
income, expenses, debts, taxes and other factors to create a personal financial
assessment; development of a budget for basic living expenses; and agreement on
a short-term plan for repayment of creditors which may include debt consolidation
or other strategies and a longer term plan for realizing personal financial goals.
See also:
Home Management Instruction (PH-3000)
Used for:
Bill Interpretation
Bill Payment Counseling
Budget Counseling
Credit Card Debt Counseling
Credit Debt Counseling
Creditor Repayment Counseling
Debt Consolidation Counseling
Debt Repayment Counseling
Household Budget Management
Money Management Counseling
Personal Budget Counseling
Personal Budgeting Advice
Personal Budgeting Assistance
Personal Finances Counseling
Personal Finances/Budget Counseling
Personal Financial Management Counseling
External terms:
Homelessness
DM-7000 Representative Payee Services
Programs that arrange for public benefit checks (usually Social Security or SSI) to
be sent to a public agency, nonprofit organization, bank, relative or other individual
who has been appointed under federal law to act as a surrogate in situations where
a cognitive impairment makes it impossible for beneficiaries to manage their own
payments.
See also:
Adult Protective Services (PH-6500.0500)
Conservatorship Assistance (FT-6900.1500)
Guardianship Assistance (FT-6900.2500)
Preservation of Assets Assistance (LH-4000.6500)
Probate Courts (FC-8200.8100-650)
Used for:
Protective Payee Services
External terms:
Legal Aid-Civil (UWASIS )
Long Term Care
Older Adults
DM-7150 Retirement Planning
Programs that help people of all ages plan financially for retirement. Services
may include a review of existing assets, retirement goals and expected retirement
income and assets; analysis of options which may include work-related and
individual retirement accounts, investments, savings accounts, trusts, annuities
and insurance policies; and assistance in formulating strategies for money
management, asset growth and protection, and realistic goal setting based on the
client's age, current lifestyle, financial obligations and future earnings potential.
See also:
Investment Clubs (PS-8200.3300)
Retirement Benefits (NS-7000)
Retirement Counseling (RP-1400.8000-180.70)
External terms:
DT Tax Organizations and Services
140
Organizations that assess and collect taxes from individuals, businesses,
corporations and other entities; supply copies of appropriate tax forms and tax
relief application documents; provide information and guidance on an individual or
group basis for people who need to understand the implications of the tax laws for
individuals in their situation; help people prepare and file their annual tax returns;
and/or provide assistance to people who want to appeal an assessment or prepare
for an audit.
See also:
Federal Tax Court (FC-2000.2200)
Income and Poverty Statistics (TJ-8000.3400)
Personal Finances/Tax Assistance Volunteer Opportunities
(PX-2300.6600)
State Tax Court (FC-8100)
Tax Fraud Reporting (FN-1700.8400)
Used for:
Tax Law
External terms:
Tax Law Enforcement (UWASIS )
Tax Relief or Discount Assistance (UWASIS )
DT-6500 Online Tax Preparation/E-Filing Sites
Programs that provide Internet sites where people can file individual, business or
other tax return information electronically using specific software products. Users
answer questions about their income, withholding, dependents, deductions and
other details and the software completes the calculations. The returns may be filed
electronically with the appropriate federal and state tax agencies or printed for
mailing through the postal system.
Used for:
E-File Taxes
E-Filing Taxes
Internet Based Tax Preparation/E-Filing Sites
Online Tax Filing
Online Tax Preparation
Tax E-Filing Sites
Web Based Tax Preparation/E-Filing Sites
External terms:
DT-8400 Tax Appeals/Audit Assistance
Programs that provide services which enable people to respond to a tax audit, file
an appeal with the appropriate tax authorities in situations where they disagree
with a tax assessment or a decision by a tax examiner, or obtain assistance from
a neutral party regarding tax issues that have not been resolved through normal
channels.
Used for:
External terms:
Tax Complaints
DT-8400.6500 Property Tax Assessment Appeals Boards
Programs that hold hearings to determine the market value of property when
property owners appeal the value placed on the assessment rolls for their property.
See also:
Used for:
External terms:
Tax Assessment Appeals Boards
Corporation Tax Appeals Assistance
Franchise Tax Appeals Assistance
Income Tax Appeals Assistance
Property Tax Appeals Assistance
Sales Tax Complaints
Tax Credit Denial Assistance
Tax Exemption Denial Assistance
External terms:
(UWASIS )
DT-8400.8500 Tax Audit Preparation Assistance
Programs that provide information and guidance and/or formal representation
for people who have been notified by the tax authorities that an audit of their tax
returns is being conducted.
Used for:
External terms:
Audit Preparation Assistance
DT-8400.8700 Taxpayer Advocate Services
Programs that provide advocacy services for people who have an ongoing tax issue
with the IRS or other tax collection agencies that they have been unable to resolve
through normal procedures. Included are agencies within the IRS or other tax
collection agencies tasked with this responsibility and independent organizations
that offer this form of assistance.
External terms:
Biblio Reference:
"Taxpayer Assistance Programs", UncleFed's Tax
Board, Complete Online Resource For Tax Relief, http://
www.unclefed.com/Tax-Help/txprasst.html
DT-8500 Tax Collection Agencies
Programs that are responsible for the determination, assessment and collection
of taxes, special assessments and other monies that are owed to local, state and
federal jurisdictions by taxpayers. These groups prepare analyses of taxes, tax
characteristics and tax proposals that serve as the basis for tax policy; ensure that
taxpayers have the most current information regarding their tax obligations and
their rights; review tax returns; pursue unpaid taxes; and respond to complaints
from taxpayers.
See also:
Used for:
Tax Agency Tax Preparation Assistance (DT-8800.8500)
Commissioner of Revenue
Revenue Collection Agencies
Tax Collection Offices
Tax Collector
External terms:
DT-8400.8400 Tax Appeals Filing Assistance
Programs that help people file appeals with the appropriate tax authorities and/
or represent them in appeals hearings in situations where they disagree with a
decision by a tax examiner regarding the assessment of business taxes, personal
income taxes, bank and corporate taxes, sales taxes, property taxes or other taxes,
their eligibility for special tax credits or exemptions, or the administration of tax
rebate programs.
Used for:
DT-8500.3300 Federal Tax Collection Agencies
The federal program that is responsible for assuring that taxpayers, organizations
of taxpayers and organizations which serve taxpayers receive the most current
information regarding their tax obligations and rights as established by the federal
tax system. Duties include informing the public of its rights and responsibilities;
communicating requirements of the law to the public; assisting taxpayers in
Business Tax Appeals Assistance
complying with the laws and regulations; and taking those enforcement actions
141
necessary for fair, effective and impartial tax administration. Activities include
ensuring satisfactory resolution of taxpayer complaints; providing taxpayer services
and education; determining, assessing and collecting internal revenue taxes;
determining pension plan qualifications and exempt organization status; and
preparing rulings and regulations to supplement the provisions of the Internal
Revenue Code.
See also:
Used for:
Employer Identification Numbers (DF-7000.2030-200)
Federal Tax Collection Offices
IRS
Internal Revenue Service
External terms:
DT-8500.4500 Local Tax Collection Agencies
Programs at the local level that are responsible for administering and enforcing
tax laws and related statutes established by the local jurisdiction. Activities
include advising taxpayers of their rights and responsibilities under local tax law;
determining, assessing and collecting local tax payments; pursuing unpaid local
taxes; and responding to local taxpayer complaints.
Local Tax Collection Offices
Municipal Tax Collection Agencies
Municipal Tax Collectors
External terms:
External terms:
Public, Society Benefit (NPC )
DT-8500.8000 State Tax Collection Agencies
Programs at the state level that are responsible for administering and enforcing
tax laws and related statutes established by the state. Activities include advising
taxpayers of their rights and responsibilities under state law; determining, assessing
and collecting state tax payments; pursuing unpaid state taxes; and responding to
taxpayer complaints.
See also:
Used for:
External terms:
State Tax Commissioner Offices (TD-6600.8000-860)
State Tax Collection Offices
Used for:
DT-8500.4500-650 Property Tax Agencies
Programs that are responsible for establishing the value of taxable real property
within a specified geographic area to determine the amount of property tax the
owners will be required to pay each tax year, notifying taxpayers of their property
tax obligations, collecting property tax payments, pursuing unpaid property taxes
and responding to property taxpayer complaints. In some jurisdictions, the property
tax assessments and collections are handled by different agencies. In others, both
responsibilities are handled by the same office.
Used for:
External terms:
Property Tax Offices
DT-8500.4500-650.60 Property Tax Assessment Agencies
Programs that are responsible for locating all real property subject to taxation within
a specified geographic area, identifying the owner, establishing the value of each to
determine the amount of property tax owners will be required to pay each tax year
and publishing annual and supplemental assessment rolls.
See also:
External terms:
Local Officials Offices (TD-6600.4500)
DT-8500.4500-650.65 Property Tax Collection Agencies
Programs that are responsible for notifying taxpayers of their property tax
obligations, collecting property tax payments, pursuing unpaid property taxes and
responding to property taxpayer complaints. In some jurisdictions, the property tax
assessments and collections are handled by different agencies. In others, both
responsibilities are handled by the same office
See also:
Local Officials Offices (TD-6600.4500)
DT-8600 Tax Forms
Libraries, post offices and other organizations that maintain supplies of blank
tax forms for people who need them and/or maintain archives of past versions
of tax forms for reference purposes. Included are organizations that provide
copies of federal and state tax forms for individuals, businesses, corporations and
other entities; property tax relief application forms; rent rebate and renter's tax
credit application forms; property value reassessment application forms; utility
tax exemption application forms and other similar documents. Also included are
organizations that maintain Internet websites that have copies of tax forms that can
be downloaded.
See also:
Certificates/Forms Assistance (FP-1500)
Disclosure Requirement Implementation (TP-1950.1800)
Government Financial Report Filing Assistance
(TP-2100.0250-350)
Used for:
1023 Forms
1099 Forms
990 Forms
Business Tax Forms
Corporation Tax Forms
Federal Income Tax Forms
Form 1023
Form 1099
Form 990
Income Tax Forms
Individual Income Tax Forms
Local Income Tax Forms
Property Tax Relief Application Forms
Property Value Reassessment Application Forms
Rent Rebate Application Forms
Renter's Tax Credit Application Forms
State Income Tax Forms
Tax Exempt Organization Tax Forms
Utility Tax Exemption Application Forms
External terms:
DT-8700 Tax Information
Programs that provide general information about the tax obligations of individuals,
businesses, corporations and other entities, or details regarding specific tax credit,
exemption, postponement or rebate programs for which they may be eligible.
External terms:
142
DT-8700.1000 Business Tax Information
Programs that provide information and guidance for proprietors of small businesses
who need to understand the tax laws as they apply to people in their situation or
which offer details regarding special tax credits that are relevant to businesses.
External terms:
See also:
DT-8700.1900 Estate and Gift Tax Information
Programs that provide information about federal and/or state taxes that may apply
to a person's assets upon his or her death or to property that is transferred to a
person other than a spouse or a charitable organization during his or her lifetime.
Included is a general understanding of when these taxes apply and when they do
not; and an explanation how much money or property people can give away during
their lifetime or leave to their heirs upon their death before any tax will be owed.
See also:
DT-8700.1000-300 General Business Tax Information
Programs that provide general information about the tax obligations of businesses.
External terms:
DT-8700.1000-900 Welfare to Work Tax Credit Information
Programs that provide information and guidance for employers who have hired
one or more long-term welfare recipients who may be eligible for a tax credit when
they file their business returns with the IRS. Employers may receive a credit of
up to $3,500 (35% of the first $10,000 of wages) in the first year of employment
and $5,000 (50% of the first $10,000 in the second year). Also included are
organizations that issue the tax credits.
Used for:
External terms:
Welfare to Work Tax Credits
Biblio Reference:
“Welfare-to-Work Tax Credit”, Oregon Employment
Department, http://www.oregon.gov/EMPLOY/ES/BUS/
tax_incentive_programs.shtml
DT-8700.1000-950 Work Opportunity Tax Credit Information
Programs that provide information and guidance for employers who may be eligible
for a tax credit when they file their business returns with the IRS because they
have hired one or more job seekers from a specified target population. Targeted
individuals include TANF recipients, veterans receiving Food Stamps, selected exfelons, high-risk youth, people referred through vocational rehabilitation, selected
summer youth employment program participants, selected Food Stamp recipients
and selected SSI recipients. The WOTC can reduce tax liability by as much as
$2,400 per new hire. Also included are organizations that issue the tax credits.
Used for:
Employer Tax Credit Information
WOTC
Work Opportunity Tax Credits
External terms:
Biblio Reference:
“Work Opportunity Tax Credit: What is the Work Opportunity
Tax Credit?”, U.S. Department of Labor Employment &
Training Administration website, http://www.uses.doleta.gov/
wotcdata.asp
DT-8700.1500 Corporation Tax Information
Programs that provide information and guidance for representatives of corporations
or incorporated groups of professional practitioners who need to understand the tax
laws as they apply to people in their situation.
External terms:
Estate Disposition Services (PB-1800)
Estate Entitlement Assistance (FT-6900.1800)
Estate Planning Assistance (FT-2700)
Medicaid Estate Recovery Programs (NL-5000.5000-560)
Used for:
Estate Tax Information
Gift Tax Information
External terms:
DT-8700.2000 Federal Income Tax Information
Programs that provide information and guidance for individuals who need to
understand the federal tax laws as they apply to people in their situation.
External terms:
DT-8700.2000-050 Advanced Earned Income Credit
Information
Programs that provide information and guidance for employers of and/or employees
who earn less than a specified amount during the year and qualify for a tax credit
which reduces the amount of money that is withheld from their paychecks in
advance of filing income tax returns at the end of the year. The program costs
employers nothing because they are able to reduce the amount forwarded in
withholding taxes to the IRS. Also included are organizations that issue the tax
credits.
Used for:
External terms:
Advanced Earned Income Credit Program
DT-8700.2000-180 Earned Income Credit Information
Programs that provide information and guidance for employers of and/or employees
who earn less than a specified amount during the year, regardless of whether it is
taxable, and qualify for a credit which allows them to subtract up to $4,008 from
their tax liability at the end of the year or obtain a refund. The minimum income
amount varies depending on whether the individual has qualifying children (sons,
daughters, adopted children, grandchildren, great-grandchildren, stepchildren, or
eligible foster children who meet age criteria and have lived with individual in the
U.S. for a specified period of time) and their number. Eligible foster children may
include brothers, sisters, step brothers and sisters, nieces and nephews or children
placed by an authorizing placement agency. Also included are organizations that
issue the tax credits.
Used for:
External terms:
EIC
EITC
Earned Income Tax Credit Program
143
Biblio Reference:
"Earned Income Credit (EIC)", UncleFed's Tax Board,
Complete Online Resource For Tax Relief, http://
www.unclefed.com/IRS-Forms/2001/HTML/p596toc.html
“EITC Information for Employers: Would you like to help your
employees increase their take–home pay at no cost to you?”,
http://www.irs.gov/individuals/article/0,,id=129062,00.html
DT-8700.2000-190 Federal Adoption Credit Information
Programs that provide information and guidance for eligible individuals who need
assistance in determining whether they qualify for the federal Adoption Credit
which allows families to deduct qualifying expenses paid to adopt an eligible child
(including a child with special needs) from their tax bill for the year following the
year of payment. In addition to the credit, certain amounts paid by an individual’s
employer for qualifying adoption expenses may be excludable from the person’s
gross income. For both the credit or the exclusion, qualifying expenses include
reasonable and necessary adoption fees, court costs, attorney fees, traveling
expenses (including amounts spent for meals and lodging while away from home),
and other expenses directly related to and for which the principal purpose is the
legal adoption of an eligible child (i.e., a child younger than age 18 who is physically
or mentally incapable of caring for him or herself). The adoption credit is not
available for any reimbursed expense.
See also:
External terms:
Adoption Expense Assistance (PH-0300.0375)
Disabilities
Biblio Reference:
"Topic 607 - Adoption Credit", IRS website, http://www.irs.gov/
taxtopics/tc607.html
DT-8700.2000-200 Federal Child and Dependent Care Tax
Credit Information
assistance in determining whether they qualify for the Child and Dependent Care
Tax Credit program which allows for the deduction of payments for some types of
home care, child care and adult day care services when such care is necessary
to allow the individual to work. Service recipients must be children younger than
age 13 or a spouse or other dependent of any age who is incapacitated. The credit
amount cannot exceed a family's tax liability, and no benefit is provided to families
whose incomes are so low that they have no income tax liability.
External terms:
Disabilities
Biblio Reference:
"Child & Dependent Care Expenses", UncleFed's Tax
DT-8700.2000-230 Federal Child Tax Credit Information
assistance in determining whether they qualify for the Child Tax Credit or the
Additional Child Tax Credit programs. The former allows taxpayers to take a credit
on their federal tax returns for each of their eligible children including sons and
daughters, stepsons and daughters, adopted children, grandchildren and eligible
foster children. The credit amount cannot exceed a family's tax liability, and no
benefit is provided to families whose incomes are so low that they have no income
tax liability. The additional child tax credit is for certain individuals who get less than
the full amount of the child tax credit and may be claimed by people who owe no
tax.
Used for:
External terms:
Federal Additional Child Tax Credit Information
Biblio Reference:
"Child Tax Credit", UncleFed's Tax Board, Complete Online
Resource For Tax Relief, http://www.unclefed.com/IRSForms/2001/HTML/p972toc.html
DT-8700.2000-250 Federal Education Tax Credit Information
assistance in determining whether they qualify for the federal Hope Scholarship
Credit or the Lifetime Learning Credit, both of which allow individuals to take a tax
credit for postsecondary education expenses. Education credits are subtracted from
the individual's tax, but are non-refundable, i.e., the credit amount cannot exceed a
family's tax liability, and no benefit is provided to families whose incomes are so low
that they have no income tax liability.
See also:
State College Tuition Plans (TB-0700.2100-820)
Student Financial Aid (HL-8000)
Student Financial Aid Offices (HL-8010)
Used for:
Federal Hope Credit
Federal Lifetime Learning Credit
Hope Credit
Hope Scholarship Credits
Lifetime Learning Credit
External terms:
Biblio Reference:
"Tax Benefits for Higher Education", UncleFed's Tax
DT-8700.2000-270 First Time Homebuyer Tax Credit
Information
assistance in determining whether they qualify for the federal first-time homebuyer
tax credit included in the Worker, Homeownership and Business Assistance Act of
2009 which extends deadlines for purchasing and closing on a home originally set
to expire on December 1, authorizes the credit for long-time homeowners buying a
replacement principal residence and raises the income limitations for homeowners
claiming the credit. Eligible taxpayers must buy, or enter into a binding contract
to buy, a principal residence on or before April 30, 2010 and close on the home
by June 30, 2010. For qualifying purchases in 2010, taxpayers have the option of
claiming the credit on either their 2009 or 2010 return. The maximum credit amount
is $8,000 for first-time homebuyers and $6,500 for repeat buyers. The programs
may also provide information for people who purchased their homes in 2008 or
2009 regarding their eligibility for earlier versions of the first-time homebuyers
tax credit included in the Housing and Economic Recovery Act of 2008 and the
American Recovery and Reinvestment Act of 2009.
See also:
External terms:
Mortgage Interest Tax Credit Information (DT-8700.2000-500)
Biblio Reference:
"First -Time Homebuyer Credit", IRS website, http://
www.irs.gov/newsroom/article/0,,id=204671,00.html
DT-8700.2000-300 General Federal Income Tax Information
Programs that provide general information about the federal tax obligations of
individuals.
External terms:
144
DT-8700.2000-500 Mortgage Interest Tax Credit Information
assistance in determining whether they qualify for the mortgage interest tax credit
for first-time home buyers whose income is below the median income for the area
in which they live. To be eligible for the credit, homeowners must obtain a mortgage
credit certificate (MCC) from their local or state government office. Certificates are
issued only in connection with new mortgages for the purchase on an individual’s
primary residence and must be requested prior to finalizing the mortgage to
purchase the home. The MCC shows the certificate credit rate that can be used
to figure the tax credit as well as the certified indebtedness amount on which the
interest is eligible for the credit. To claim the credit, homeowners complete Form
8396, Mortgage Interest Credit, and attach it to their Form 1040. Mortgage interest
deductions must be reduced by the amount of the credit.
See also:
First Time Homebuyer Tax Credit Information
(DT-8700.2000-270)
External terms:
Biblio Reference:
“Real Estate Law - Mortgage Matters - Mortgage payments:
Any information on the mortgage interest tax credit?”,
http://real-estate-law.freeadvice.com/mortgage_matters/
mortgage_interest_tax_credit.htm
DT-8700.4500 Local Income Tax Information
understand the local tax laws as they apply to people in their situation.
External terms:
DT-8700.5000 Motor Vehicle Tax Information
Programs that provide information about the annual taxes on motor vehicles owned
by local residents collected by state and/or municipal offices. The tax, the amount
of which varies depending on the assessed value of the vehicle, is usually paid
at the time the vehicle is registered or the registration is renewed, and can be
deducted from federal income taxes by those who itemize.
See also:
External terms:
DT-8700.6500 Property Tax Information
Programs that provide information and guidance for people who need to
understand the property tax laws as they relate to individuals in their situation. Most
states have provisions for property tax relief, but they vary widely in form. Some
jurisdictions levy the tax and provide a true refund of all or a portion of the paid
tax; some exempt the property altogether; some defer the property tax until after
the death of the owner and then recoup the tax from the proceeds of the sale of
the property; some have a blanket exemption in which all property owners over
the age of 65 are exempt from all property taxes regardless of income; and some
allow a tax credit to be applied toward the income tax for qualified property owners.
In the latter situation, individuals not paying income tax may receive a refund of
the property tax credit amount or no refund at all, depending on the tax laws of
the jurisdiction. Most states determine eligibility for property tax relief by looking at
combinations of age, income, disability and veteran status.
See also:
Used for:
Real Estate Tax Information
External terms:
Biblio Reference:
“Income and Real Property Tax Relief Issues for Low-Income
Seniors”, Bradley Friesen, J.D. Kansas, Fall, 2000, Keln.org
Bibliography, http://www.keln.org/bibs/friesen.html NOTE: this
document is no longer available.
"Tax Relief, Exemptions, Exclusions & Reductions", County of
Riverside, California Assessor-County Clerk-Recorder website,
http://riverside.asrclkrec.com/ACR/INtaxrelief.asp
DT-8700.6500-250 General Property Tax Information
Programs that provide general information about the tax obligations of property
owners.
External terms:
DT-8700.6500-600 Property Tax Exemption Information
Programs that provide information and guidance regarding property tax relief
programs that grant partial or complete exemptions from property taxes for
homeowners who are experiencing severe financial hardship. Exemptions
are a reduction in the assessed value of a home by a specified amount and
corresponding reductions in property taxes. Some forms of relief, known as "circuitbreaker" programs, offer exemptions that phase out as income increases. Many
exemption programs have specified eligibility criteria, e.g., older adults, people
with disabilities, widows, veterans and disabled veterans who have a permanent
service-connected disability of a specified percent. In some cases, people who
qualify must also meet income guidelines. In others, income is not a factor.
See also:
Used for:
Disability Property Tax Exemption Information
Disability Property Tax Exemption Programs
Disabled Property Tax Exemption Information
Disabled Property Tax Exemption Programs
Disabled Veteran Property Tax Exemption Information
Disabled Veteran Property Tax Exemption Programs
Homeowners Property Tax Exemption Programs
Homestead Exemption Information
Homestead Exemptions
Property Tax Exemption Programs
Senior Property Tax Exemption Information
Senior Property Tax Exemption Programs
Veteran Property Tax Exemption Programs
External terms:
Older Adults
Biblio Reference:
"Awareness and Popularity of Property Tax Relief Programs",
Research Report, David Baer, AARP Public Policy
Institute, February 1998, http://assets.aarp.org/rgcenter/
econ/9803_tax.pdf
DT-8700.6500-650 Property Tax Postponement Information
Programs that provide information and guidance for eligible individuals (usually
people age 62 and older who meet established household income guidelines
and people who are blind or totally disabled) who may qualify for the property tax
postponement program. Eligible individuals may defer payment of all or a portion of
145
their property taxes until they move, sell their homes or pass away, but create a lien
on their property in doing so.
and who need to arrange for a reassessment of the value of their property and an
adjustment of their property tax bill.
Used for:
See also:
External terms:
Property Tax Deferral Program Information
Property Tax Deferral Programs
Property Tax Postponement Programs
External terms:
Disabilities
Older Adults
Biblio Reference:
"Awareness and Popularity of Property Tax Relief Programs",
Research Report, David Baer, AARP Public Policy
Institute, February 1998, http://assets.aarp.org/rgcenter/
econ/9803_tax.pdf
DT-8700.6500-680 Property Tax Reappraisal Exclusion
Information
Programs that provide information and guidance for older adults who meet age
requirements and may qualify for the reappraisal exclusion program which provides
one-time property tax relief for older adults by exempting them from a property
valuation increase and a supplemental tax bill when they sell a home and purchase
another of equal or lesser value. The administrative details of this program may be
subject to local variations.
Used for:
External terms:
Property Tax Reappraisal Exclusion Programs
Older Adults
DT-8700.6500-700 Property Tax Rebate Information
Programs that provide information and guidance for individuals who meet income,
age and/or disability requirements and may qualify for a special property tax rebate
or tax credit through programs offered by local or state government. The mechanics
of the program differ among jurisdictions. In some areas, applications for the
property tax rebates are filed with state income tax returns and the rebate may take
the form of a tax credit or a rebate check. In other areas, applications are filed with
the local property tax assessment agency which issues a rebate check.
Disability Property Tax Rebate Information
Homestead Refund Information
Homestead Refunds
Property Tax Credit Program Information
Real Estate Tax Rebate Information
Senior Property Tax Rebate Information
External terms:
Older Adults
Biblio Reference:
DT-8700.6500-770 Property Tax Work Off Program
Information
Programs that provide information and guidance for people who need to
understand the property tax abatement program that allows property owners
who meet age, disability and income guidelines to volunteer their services to the
municipality (or the school district, where applicable) in exchange for a reduction
in their property tax bill. Volunteers generally receive credits for their service in
an amount equal to the state's minimum wage; and there is an upper limit to the
tax reduction an individual may earn during a particular fiscal year. Other rules
may apply depending on the jurisdiction. Abatement amounts are included in the
taxpayer's gross income for federal income tax and FICA tax purposes.
External terms:
DT-8700.6500-800 Residential Property Tax Abatement
Information
Programs that provide information about residential property tax abatement
programs which offer temporary reductions in real property taxes for homeowners
and residential developers. Abatement is generally offered as a stimulus for new
development or as an incentive for redevelopment. Also included are organizations
that manage the abatement program.
See also:
External terms:
Affordable Housing Development Incentives (TB-3000.0400)
Used for:
DT-8700.7000 Rent Rebate/Tax Credit Information
Programs that provide information for people who are renting about the rent rebate
or tax credit programs that are available to people in their situation. Some programs
are limited to people who meet age, disability, income and residency criteria, while
others are available to all renters.
External terms:
Older Adults
DT-8700.7000-700 Rent Rebate Information
DT-8700.6500-750 Property Value Reassessment/Filing
Information
Programs that provide information and guidance for people whose property has
been affected by a fire, flood, hurricane, earthquake, tornado or other disaster
Programs that provide information and guidance for individuals who meet age,
disability and/or income guidelines and may qualify for state rent assistance
programs. Those eligible are typically residents who are age 65 or older, widows
and widowers age 50 or older, and individuals with permanent disabilities age 18
and older whose household income does not exceed a specified annual amount.
Eligible applicants generally receive a rent rebate check.
146
Used for:
External terms:
Rent Rebates
Older Adults
DT-8700.7000-730 Renters' Tax Credit Information
Programs that provide information and guidance for state residents who have been
renting their homes or apartments as of a specified date during the tax year and
who want to apply for the renters' tax credit program. The program is based on
the recognition that renters indirectly pay property taxes as part of their rent and
thus should have some protection, as do homeowners. The renter's tax credit is
generally not a payment that individuals receive, but a deduction that renters can
make on their state income tax forms though in some jurisdictions renters receive
a check from the tax authority. Renters who owe no taxes may get no benefits
depending on state tax laws. Income restrictions may apply.
Used for:
External terms:
Renters' Tax Credits
DT-8700.7800 Sales Tax Information
Programs that provide information about state and local government taxes that
are imposed on the retail sale of goods and services. Sales tax is generally a
percentage of the sales price and is collected by the seller or service provider at
the point of sale and remitted directly to the state. Also included are programs that
provide information about sales tax refunds at state and local levels and sales
tax holidays, i.e., specific periods of time during which there is a temporary sales
tax exemption on certain items, e.g., merchandise such as clothing, footwear and
computer equipment during a sales tax holiday prior to a new school year. Sales
tax holidays have only been enacted by some states.
Excise Tax Information
Harmonized Sales Tax Information
Local Sales Tax Information
Sales Tax Holiday Information
Sales Tax Rebate Information
Sales Tax Refund Information
State Sales Tax Information
External terms:
DT-8700.8650 Taxpayer Information Lines
Programs that provide telephone information for taxpayers who want to listen
to prerecorded information about any of a variety of tax types, order tax forms,
check the status of their refund, establish a monthly payment plan for outstanding
tax liabilities, get information about available tax assistance programs, obtain
assistance in completing their tax forms or request information or assistance on
other related issues. Also included are organizations that make tax information
available via a website on the Internet.
See also:
Used for:
External terms:
Information Lines (TJ-3200)
Tax Information Lines
DT-8700.9000 Utility Tax Exemption Information
Programs that provide information and guidance for individuals who meet age,
disability and household income guidelines and may qualify for programs that
remove the applicable local taxes from the gas, water, electric and telephone bills
of eligible applicants. The program applies to people whose bills are included in
their rent as well as to those who pay for their utilities directly. In some jurisdictions,
the utility tax exemption program operates as a rebate program in which eligible
applicants file appropriate rebate forms with their income tax returns.
See also:
Used for:
External terms:
Utility Tax Exemption Programs
Older Adults
Used for:
DT-8700.8000 State Income Tax Information
DT-8800 Tax Preparation Assistance
Programs that help eligible individuals (including older adults, people with
disabilities and people with low incomes) prepare their tax returns or complete
paperwork to apply for tax relief in the form of tax credit, rebate, exemption or
postponement programs. Included are programs staffed by volunteers or others
who provide this service without charge and professional tax preparation services.
Most tax preparation assistance sites allow the people they assist to file their tax
return information electronically.
Used for:
External terms:
understand the state tax laws as they apply to people in their situation.
External terms:
DT-8700.8200 Tax Education Seminars
Programs that offer tax information seminars for groups of people who share
common tax interests. The seminars are conducted by IRS employees or trained
volunteers and cover any of a variety of topics that can be tailored to the needs of
participants. Presentations may include films or videotapes and discussion of tax
questions.
External terms:
Income Tax Clinics
Tax Assistance
Tax Filing Assistance
Tax Return Preparation Assistance
Volunteer Training & Placement (NPC )
DT-8800.0100 AARP Tax Aide Programs
Programs sponsored by the American Association of Retired Persons (AARP) and
the Internal Revenue Service (IRS) that provide tax preparation assistance for
persons age 60 and older, particularly those who are confined to their residences
or retirement communities. The service, which is also known as Tax Counseling
for the Elderly or TCE, is provided by volunteers trained by the IRS who travel to
taxpayers' homes, if they are unable to come to a local site.
Used for:
External terms:
TCE Programs
Tax Aide Programs
Tax Counseling for the Elderly
147
Named Programs
Older Adults
Biblio Reference:
Named Programs
Biblio Reference:
"MSU-DCL Tax Clinic", Michigan State University Income Tax
School website, http://www.dcl.msu.edu/tax_clinic.htm NOTE:
this document is no longer available.
DT-8800.0100-050 AARP Tax Aide Program Coordination
Programs that recruit and train people who want to learn how to prepare tax forms
in order to qualify as AARP Tax Aide volunteers in local centers that assist older
adults and low-income individuals to complete their tax return forms, develop
arrangements with community centers which have agreed to become service sites
for the program, publicize the availability and locations of the program during the
tax preparation period, and equip the service sites with necessary materials.
See also:
Used for:
Volunteer Development (PW)
TCE Program Coordination
Tax Aide Program Coordination
Tax Counseling for the Elderly Program Coordination
External terms:
Named Programs
Older Adults
Biblio Reference:
DT-8800.0100-100 AARP Tax Aide Program Sites
The community centers and other sites where older adults can obtain assistance
from a trained AARP Tax Aide program volunteer in completing their tax return
forms, either at the site or, if unable to travel to the site, in their own homes.
Used for:
TCE Sites
Tax Aide Program Sites
Tax Counseling for the Elderly Program Sites
External terms:
Named Programs
Older Adults
Biblio Reference:
“IRS Accepting Grant Applications for Low-Income Taxpayer
Clinics”, IRS News Release #ir-2000.59, http://unclefed.com/
Tax-News/2000/nr00-59.html
DT-8800.6100 Privately Operated Tax Assistance Programs
Programs outside the AARP and VITA networks that provide tax preparation
services for people who meet income and/or other eligibility criteria. The programs
are staffed by agency personnel or trained volunteers and may be available during
tax season or throughout the year. Services may include assistance in completing
federal and state income tax returns, assistance with claiming federal and state
EITC and other tax benefits available to low-income taxpayers, correction of prior
year returns and resolution of problems with the IRS, and/or access to volunteers
who can provide tax advice, planning and counseling.
External terms:
DT-8800.6150 Professional Tax Preparation Services
Individuals with expertise in tax law who prepare individual, business, corporation
or other tax returns for a fee.
Used for:
External terms:
Private Tax Preparation Services
DT-8800.6200 Property Tax Relief Application Preparation
Services
Programs that help people who qualify complete paperwork that is required for
property tax relief which, depending on the jurisdiction, may take the form of a tax
credit, a rebate/reimbursement, an exemption or a postponement/deferral.
See also:
External terms:
DT-8800.4500 LITC Programs
Law schools, business schools and/or 501(c) nonprofit organizations that have
been funded by the IRS to provide pro bono representation and/or representation
referrals for low income taxpayers in federal tax disputes and/or education and
outreach to taxpayers for whom English is a second language. Services may
include interviewing and counseling clients regarding their tax situation, preparing
cases for appeal conferences, representing taxpayers at those conferences,
preparing written offers and compromises, negotiating settlements and, in some
cases, preparing tax return forms for non-filers and foreign taxpayers.
Used for:
IRS Sponsored Income Tax Clinics
IRS Sponsored Low Income Taxpayer Clinics
External terms:
DT-8800.8500 Tax Agency Tax Preparation Assistance
Programs offered directly by the Internal Revenue Service (IRS), the State
Franchise Tax Board or other tax collection agencies that help people prepare their
tax return forms.
See also:
External terms:
Tax Collection Agencies (DT-8500)
DT-8800.9300 VITA Programs
148
Programs that utilize trained volunteers to help older adults and low-income
individuals and families complete their tax return forms.
Used for:
VTAP Programs
Volunteer Income Tax Assistance Programs
Volunteer Tax Assistance Programs
External terms:
Named Programs
Older Adults
Biblio Reference:
DT-8800.9300-900 VITA Program Coordination
Programs that recruit and train people who want to learn how to prepare tax forms
in order to qualify as VITA tax assistance volunteers in local centers that assist
older adults and low-income individuals to complete their tax return forms, develop
arrangements with community centers which have agreed to become service sites
for the program, publicize the availability and locations of the program during the
tax preparation period, and equip the service sites with necessary materials.
See also:
Used for:
Volunteer Development (PW)
VTAP Program Coordination
VTAP Seminars
Volunteer Income Tax Assistance Program Coordination
Volunteer Tax Assistance Program Coordination
External terms:
Named Programs
Older Adults
Biblio Reference:
DT-8800.9300-930 VITA Program Sites
The community centers and other sites where older adults and low income
individuals and families can obtain assistance from a trained VITA volunteer in
completing their tax return forms.
Used for:
VTAP Program Sites
Volunteer Income Tax Assistance Program Sites
Volunteer Tax Assistance Program Sites
External terms:
Named Programs
Older Adults
Biblio Reference:
DT-8850 Tax Preparation Software
Programs that provide access to desktop software that people can use to prepare
their tax returns.
Used for:
External terms:
Desktop Tax Preparation Software
149
F Criminal Justice and Legal Services
Programs that promote and preserve the conditions that enable community
residents to live in a safe and peaceful environment through the enforcement
of laws that protect life and property and the administration of justice according
to the principles of law and equity. Included are crime prevention programs as
well as programs that investigate and make arrests for criminal behavior; provide
support for witnesses to and victims of crimes; and provide for the arraignment,
prosecution and defense, judgment, sentencing, confinement and eventual release
and resettlement of offenders.
See also:
External terms:
Crime Statistics (TJ-8000.1600)
Criminal Justice/Legal Services Volunteer Opportunities
(PX-1850)
Criminal Justice/Legal System Reform Groups (TD-1600.1530)
Criminology Research (TR-8000.1500)
International Justice Programs (TL-3500)
Law and Jurisprudence Research (TR-8000.4700)
Public Safety (JR)
Crime & Legal (NPC )
Crime & Legal-Related (NTEE )
FC-2000.1950 Federal Court of Appeals
Federal courts that have been established in 11 regions in the United States which
consider appeals in cases decided by federal trial courts. Decisions by the Court of
Appeals are final except when they are subject to discretionary review or appeal to
the Supreme Court.
Used for:
External terms:
U S Court of Appeals
Administration & Justice (NPC )
Administration of Justice (NTEE )
Civil Law Enforcement (UWASIS )
Dispensation of Justice and Resolution of Disputes (UWASIS )
Law Enforcement (UWASIS )
Biblio Reference:
FC Courts
Federal and state judicial bodies whose function is to resolve disputes and
dispense justice according to the principles of law and equity. Court processes
involve interpreting the laws; presiding over encounters between the prosecution
and defense in criminal matters and plaintiffs and defendants in civil matters;
examining evidence and the credibility of witnesses; instructing juries; and
determining liability and damages in civil matters and guilt or acquittal and
sentencing in criminal matters. Courts also have the power to grant restraining
orders, injunctions or other restrictions in appropriate circumstances.
See also:
Court Records (DF-7000.1550)
Criminal and Civil Fine Collection Offices (FJ-1715)
Immigration Courts (FT-3500.3000)
Judicial Services (FJ)
External terms:
Criminal Law Enforcement (UWASIS )
Biblio Reference:
Kentucky, 1981.
FC-2000 Federal Courts
Courts that are part of the judicial branch of the U.S. government which hear and
rule on appeals from lower courts or which are especially established by Congress
to deal with particular types of cases.
External terms:
FC-2000.1000 Bankruptcy Courts
Adjuncts to the federal District Courts which are exclusively concerned with the
adjudication of cases filed under the federal Bankruptcy Act.
See also:
Bankruptcy Assistance (DM-1800.1000)
Bankruptcy Filing Offices (FJ-1600.1000)
External terms:
FC-2000.2000 Federal Court of Claims
A federal court which has nationwide, original jurisdiction over claims against the
United States founded upon the Constitution, acts of Congress, regulations of
the executive department or claims arising from disputes regarding expressed or
implied contracts with the United States. Included are claims by civilians or military
personnel for back pay, claims of just compensation for the taking of property,
claims arising from construction and supply contracts and similar causes of action.
The court also has appellate jurisdiction over decisions rendered by the Indian
Claims Commission on claims by various Indian Tribes. Judgments of the court are
final and conclusive on both private parties and the U.S. unless reviewed by the
Supreme Court.
See also:
Used for:
External terms:
State Court of Claims (FC-7900)
U S Court of Claims
Land and Natural Resources Law Enforcement (UWASIS )
FC-2000.2050 Federal Court of Military Appeals
A federal court that operates as a part of the U.S. Department of Defense which
serves as the final appellate tribunal to review court-martial convictions of all
services.
See also:
External terms:
Military Service (TM)
Named Programs
Biblio Reference:
FC-2000.2100 Federal Customs and Patent Appeals Court
A federal court which has nationwide jurisdiction to review decisions of the Customs
Courts about classifications and duties on imported merchandise, decisions of the
Patent Office about applications and inferences regarding patents and trademarks,
and legal questions in the findings of the Tariff Commission concerning unfair
practices in import trade.
Used for:
External terms:
U S Customs and Patent Appeals Court
150
FC-2000.2130 Federal Customs Court
A federal court which has exclusive jurisdiction over civil actions arising under the
tariff laws, the internal revenue laws relating to imported merchandise, the customs
simplifications acts, the proclamations of the President issued under reciprocal
trade agreements and other proclamations imposing taxes or quotas on imported
goods. The court also has appellate jurisdiction in cases litigating the value of
imported merchandise.
External terms:
FC-2000.2150 Federal District Courts
Federal trial courts located in judicial districts throughout the United States which
have jurisdiction in all criminal and civil matters related to violations of federal
statutes and the U.S. Constitution. There is at least one judicial district in each state
and frequently more than one. Decisions by the federal district courts are subject to
appeal to the Federal Court of Appeals.
Used for:
External terms:
U S District Courts
FC-2000.2200 Federal Tax Court
A federal trial court of original jurisdiction which tries and adjudicates controversies
involving deficiencies or overpayments of income, estate, gift and personal holding
company surtaxes in cases where deficiencies have been determined by the
Commissioner of Internal Revenue. Decisions about disputes involving $1,500
or less are final; all other decisions are subject to review by the federal Court of
Appeals and thereafter by the Supreme Court at its discretion.
See also:
State Tax Court (FC-8100)
Tax Fraud Reporting (FN-1700.8400)
Tax Organizations and Services (DT)
External terms:
Biblio Reference:
The United States Government Manual 1981/1982 and
1997/1998, Office of the Federal Registrar, National Archives
and Records Services, General Services Administration,
Washington, DC, Revised May 1, 1981 and Revised May 30,
1997.
FC-2000.8000 Supreme Court
The highest judicial tribunal in the United States which has original jurisdiction
over cases affecting ambassadors, other public ministers and consuls and those
in which the State is a party and appellate jurisdiction in all other cases arising
under the Constitution; the laws of the U.S. and treaties made under their authority
including cases of admiralty and maritime jurisdictions, and controversies between
two or more states, between a state and citizens of another state, between citizens
of different states, or between a state or its citizens and foreign states, citizens or
subjects.
Used for:
External terms:
U S Supreme Court
Biblio Reference:
“Supreme Court”, Thompson and Gale Legal Encyclopedia,
http://www.answers.com/supreme+court&r=67
FC-7800 State Court of Appeals
Intermediate appellate courts that, in most states, hear appeals from cases decided
in state trial courts. In states with this court structure, decisions by the State Courts
of Appeal may be reviewed by the State Supreme Court at its discretion.
External terms:
FC-7900 State Court of Claims
State courts which have exclusive jurisdiction in most civil actions against the state
and over claims removed from other courts to the Court of Claims. State Courts of
Claims are only available in a few states.
See also:
External terms:
Federal Court of Claims (FC-2000.2000)
FC-8000 State Supreme Court
The highest court within the state judicial system in most states. It decides the most
important issues of constitutional and statutory law and is intended to provide legal
clarity and consistency for the lower appellate and trial courts. Most state supreme
court also oversee the administration of the jurisdiction's judicial system.
External terms:
FC-8100 State Tax Court
151
A state trial court of original jurisdiction that tries and adjudicates controversies
involving deficiencies or overpayments of taxes covered by state tax law which may
include personal income tax, property tax, corporate excise tax, timber tax (where
relevant), local budget law and property tax limitations. It is the responsibility of the
Tax Court to provide expeditious, convenient, equitable and effective judicial review
of state and local tax assessments; create a consistent, uniform body of tax law
for the guidance of taxpayers and tax administrators that promotes predictability
in tax law and its application; and make decisions of the court readily available to
taxpayers, tax administrators and tax professionals. In some jurisdictions, the Tax
Court may also hear appeals of inheritance tax determinations from the courts of
probate jurisdiction.
See also:
Federal Tax Court (FC-2000.2200)
Tax Organizations and Services (DT)
External terms:
Biblio Reference:
“Tax Court of New Jersey”, New Jersey Judiciary website,
NYCourtsOnline.com, http://www.judiciary.state.nj.us/taxcourt/
taxrules.htm
FC-8200 State Trial Courts
State trial courts located in local judicial districts that have jurisdiction in all cases
in equity, cases involving title to or possession of real property, civil cases, felony
and misdemeanor cases, probate and divorce matters, conciliation and domestic
relations cases, adoptions, psychiatric cases, juvenile cases and traffic cases as
well as appeals from Justice Courts. Appeals from the state trial court level are
heard in most states by the State Courts of Appeal or the State Supreme Court
at their discretion. In some states, a distinction is made between municipal courts
which hear civil cases involving monetary claims lower than an established amount
and criminal cases involving infractions punishable by a fine but not imprisonment,
misdemeanor cases and preliminary hearings for felony cases; and superior courts
which hear civil cases involving more substantial monetary claims, felony cases
and other types of cases including adoption and family law matters, mental health
cases, probate cases, and juvenile cases. In some states municipal courts are
established by individual cities and have concurrent jurisdiction with superior courts
over misdemeanor and gross misdemeanor violations and exclusive jurisdiction
over infractions of local ordinances.
Used for:
Common Plea Courts
Justice Courts
Municipal Courts
State Circuit Courts
State District Courts
Superior Courts
External terms:
FC-8200.1500 Civil State Trial Courts
State trial courts of general jurisdiction that handle civil cases which involve
personal injury, property damage or liability, medical or dental malpractice, real
estate actions, equity suits such as injunction proceedings, specific performance
contract disputes, administration of trusts and foreclosure on mortgages; and, in
jurisdictions where there are no specialized courts, adoptions, probate, family law
and psychiatric cases. In some states, a distinction is made between municipal
civil courts which hear cases involving monetary claims lower than an established
amount and superior civil courts which hear all other civil cases. The type of cases
handled by civil trial courts varies by state.
See also:
Used for:
Civil Justice System Reform Groups (TD-1600.1530-100)
Specialized State Courts (FC-8200.8100)
Civil Municipal Courts
Civil Superior Courts
Municipal Civil Courts
Superior Civil Courts
External terms:
FC-8200.1550 Criminal State Trial Courts
State trial courts that handle infractions punishable by a fine; misdemeanor cases
such as petty theft, prostitution, intoxication and vandalism punishable by a fine
with a maximum level (usually $1000) and maximum amount of time in county jail
(usually a year or less); and felony cases such as murder, possession of dangerous
drugs for sale, robbery and rape that are punishable by a state prison term or, in
states where capital punishment is legal, by death. In some states a distinction is
made between municipal criminal courts which handle infractions, misdemeanors
and preliminary hearings for felony cases; and superior criminal courts which try
felony cases and misdemeanor cases for which other provisions have not been
made. The type of cases handled by criminal trial courts varies by state.
See also:
Used for:
Criminal Law (FT-1500)
Criminal Municipal Courts
Criminal Superior Courts
Municipal Criminal Courts
Superior Criminal Courts
External terms:
FC-8200.3500 Juvenile Courts
State courts that have jurisdiction over minors who have been charged with an
offense that would be considered criminal if committed by an adult, who have
committed status offenses or traffic violations, or who have been neglected or
physically or sexually abused.
See also:
Used for:
External terms:
Juvenile Justice System Reform Groups (TD-1600.1530-380)
Juvenile Court
FC-8200.3500-180 Dependency Courts
State courts that have jurisdiction over minors who have been neglected or
physically or sexually abused by the adults responsible for their care; who are
in need of proper and effective parental care and control and have no parent
or guardian capable of or willing to exercise such parental care and control; or
who are physically dangerous to society due to mental or physical deficiencies,
disorders or abnormalities. Dependency courts determine whether a particular
child requires the protection of the court and select the most appropriate facility for
placement including return to his or her own family.
See also:
Used for:
External terms:
Family Group Conferencing (PH-2360.2300)
Orphan Courts
Protection of Children from Neglect, Abuse, Exploitation
(UWASIS )
152
Children and Youth
FC-8200.3500-350 Juvenile Justice Courts
State courts that are responsible for hearing cases which involve minors who have
been charged with a criminal offense or who habitually refuse to obey reasonable
and proper directions of their parents, guardians or custodians or school authorities,
or who are habitually truant.
See also:
Family Group Conferencing (PH-2360.2300)
Youth Courts (FC-9500)
External terms:
FC-8200.3500-370 Juvenile Traffic Courts
Courts within the Juvenile Division of the state court system that hear cases which
involve metropolitan traffic violations by minors.
See also:
Reckless Driving Reporting (FN-1700.7000)
Traffic Courts (FC-8200.8100-900)
Traffic Photo Enforcement Systems (TE-8440.8550)
Traffic Ticket Fine Collection Offices (FJ-1715.8500)
External terms:
Adoptive Family Recruitment (PH-2400.0200)
Preadoptive Foster Care (PH-0300.6500)
External terms:
Pregnancy
FC-8200.8100-100 Business Courts
Specialized courts that handle complicated business and technology cases
involving disputes over commercial matters that arise between commercial
enterprises. The objective of business courts is to improve the quality of decisions
made in business litigation by increasing the consistency, predictability and
accuracy of the application of principles of business law to specific disputes.
Business courts also seek to enhance the efficiency with which business disputes
are resolved by focusing on early settlement, alternative dispute resolution (ADR),
streamlining procedures and, in many jurisdictions, utilizing technology to reduce
cost and expedite resolution of the matter.
See also:
Used for:
Commercial Courts
External terms:
Biblio Reference:
“Report of Business Court Committee: What is a Business
Court?”, State Bar of Michigan Business Law Section,
Business Court Ad Hoc Committee Meeting, Livonia, Michigan,
April 22, 2002, http://www.bodmanllp.com/publications/articles/
pdfs/BusinessCourtExecutiveCommittee.pdf
FC-8200.8100 Specialized State Courts
Trial-level courts of limited jurisdiction that hear only cases that deal with specific
types of legal issues or disputes. Although these courts vary from state to state,
many states have specialized courts for traffic matters, family law matters, probate
for the administration of decedents' estates, and small claims (for cases involving
less than a specific sum of money). Rulings of these specialized courts are subject
to appeal and review by state courts of general jurisdiction.
See also:
External terms:
Civil State Trial Courts (FC-8200.1500)
Biblio Reference:
“How The U.S. Court System Functions” by Toni M. Fine,
USIS, Issues of Democracy, September 1999, USIS EJournals, http://usinfo.state.gov/journals/itdhr/0999/ijde/fine.htm
FC-8200.8100-050 Adoption Courts
State courts that handle the independent adoption of minors, the termination of
parental rights in cases of abandonment, and the adoption or guardianship of
minors who are dependents of the court.
See also:
Adoption Legal Services (FT-3000.0300)
Adoption Petition Filing Offices (FJ-1600.0300)
Adoption Records (DF-7000.0100)
Adoption Services (PH-0300)
Adoption Support Volunteer Opportunities (PX-2300.0300)
(PN-8100.6500-030)
FC-8200.8100-140 Community Courts
Local courts whose function is to try cases involving vandalism, disorderly conduct,
public intoxication, public urination, shoplifting, trespassing, prostitution and other
offenses that affect the quality of life in a community. Most community courts
are initiated by other courts or local district attorneys, are structured to serve a
particular neighborhood and are located in the area they serve. A few serve entire
cities. The specific focus of these courts depends on the nature of the problems in
the communities they serve and the concerns of the residents and business people
who live and/or work there. Offenders are often required to make restitution by
providing service in the community in which their crimes were committed and may
be ordered to participate in social services such as counseling, drug treatment and
job training when warranted.
See also:
External terms:
Restorative Justice
Biblio Reference:
“Community Courts: An Evolving Model”, BIA Bureau of
Justice Assistance Monograph, Community Justice Series,
U.S. Department of Justice, Office of Justice Programs, http://
www.ncjrs.org/pdffiles1/bja/183452.pdf
"New Community Courts to Target Minor Crimes" by Caitlin Liu
and Hang Nguyen, Times Staff Writers, Los Angeles Times,
Date Unknown
153
FC-8200.8100-170 Drug Courts
Special courts that have been given the responsibility to handle cases involving
drug-addicted offenders through an extensive supervision and treatment program.
Drug court participants undergo long-term treatment and counseling sanctions,
incentives and frequent court appearances. Successful completion of the program
results in dismissal of charges, reduced or set aside sentences, lesser penalties, or
a combination of these.
See also:
Alternative Sentencing/Supervision (FF-0500)
Substance Abuse Services (RX)
External terms:
Biblio Reference:
“In the Spotlight: Drug Courts”, National Criminal Justice
Reference Services, http://www.ncjrs.gov/spotlight/
drug_courts/summary.html
External terms:
Biblio Reference:
FC-8200.8100-200 Family Law Courts
State courts that handle domestic relations cases including dissolution of
marriages, nullification of marriages, legal separations, paternity actions, child
custody, child support, visitation arrangements, spousal support and restraining
orders; and which offer marriage and family counseling to help couples to reconcile
or, if reconciliation is impossible, to reach an amicable agreement on a custody
plan.
See also:
Divorce/Custody Investigation (FJ-1750)
Family Law (FT-3000)
Parent Rights Classes (PH-6100.6550)
Parental Visitation Facilitation (PH-6000)
Used for:
Conciliation Courts
Divorce Conciliation
Family Courts
External terms:
FC-8200.8100-250 Gun Courts
Special, problem-solving courts that intervene with youth who have committed gun
offenses that have not resulted in serious physical injury. Most juvenile gun courts
are short-term programs that augment rather than replace normal juvenile court
proceedings. The basic model of juvenile gun court includes early intervention (in
many jurisdictions, before resolution of the court proceedings); short-term, intensive
programming; an intensive educational focus to show youth the harm that can
come from unlawful gun use and the immediate response that will result when
youth are involved with guns; and the inclusion of a wide range of court personnel
and law enforcement officials working together with community members.
FC-8200.8100-300 Housing Courts
Special courts that are available in some states to resolve landlord tenant disputes
including eviction (unlawful detainer) actions; requests for help by tenants to force
the building owner or landlord to make repairs, correct building violations or protect
tenant privacy; rent escrow actions by tenants who deposit rent with the court
to bring a claim against a landlord who refuses to make repairs or comply with
terms of a lease; counterclaims for rent escrow actions; requests by tenants for
assistance when a building owner refuses to provide heat, electricity, water or other
essential services; and requests from tenants for help in situations where they have
been locked out of their homes. Landlord/tenant mediation services are available
through some courts. In some jurisdictions, housing courts also hear actions that
relate broadly to residential housing such as those involving zoning or general
nuisance problems that may affect homeowners within a neighborhood.
See also:
Housing/Shelter (BH)
(FT-1000.6700)
External terms:
Biblio Reference:
External terms:
Biblio Reference:
“Gun Courts”, OJJDP Model Programs Guide, http://
www.dsgonline.com/mpg_non_flash/gun_court.htm
FC-8200.8100-270 Homeless Courts
Special court sessions held in a local shelter or other community site which help
homeless people resolve outstanding misdemeanor criminal warrants (principally
"quality of life" infractions such as unauthorized removal of a shopping cart,
disorderly conduct, public drunkenness and sleeping on a sidewalk or bench).
Outstanding warrants interfere with a homeless person's reintegration into society,
deter them from using social services and impede their access to employment. The
court addresses quality-of-life offenses that have gone to warrant and provides
sentencing, involving participation in treatment and community service, that can
clear the offense.
See also:
Fine Alternatives Programs (FF-0500.2000)
“Homeless Courts”, Judicial Council of California website,
http://www.courtinfo.ca.gov/programs/collab/homeless.htm
"Types of Actions Heard in Housing Court", Minnesota Judicial
Branch, Fourth District Serving Hennepin County, http://
www.courts.state.mn.us/district/4/?page=271 NOTE: this
document is no longer available but the contents are available
in another format.
FC-8200.8100-500 Mental Health Courts
State courts that handle LPS conservatorships and cases which involve psychiatric
evaluations, investigations, hearings and trials related to the involuntary detention
of people who are alleged to have severe emotional problems and who are unable
or unwilling to seek voluntary care for themselves.
See also:
LPS Conservatorship Assistance (FT-6900.1500-450)
Mental Health and Substance Abuse Services (R)
Used for:
Commitment Evaluations
External terms:
154
Homelessness
FC-8200.8100-650 Probate Courts
State courts that handle regular guardianships, the establishment of decedents'
wills, the settlement of decedents' estates, and decisions relating to the
administration of the estates of minors and individuals adjudged to be incompetent
to manage their own affairs.
See also:
Private Guardianship/Conservatorship Programs
(PH-6500.0500-650)
Probate Assistance (FT-6900)
Probate Petition Filing Offices (FJ-1600.6500)
Public Guardianship/Conservatorship Programs
(PH-6500.0500-680)
Representative Payee Services (DM-7000)
External terms:
Traffic Photo Enforcement Systems (TE-8440.8550)
Traffic School (JR-8200.8500-850)
Traffic Ticket Fine Collection Offices (FJ-1715.8500)
Traffic/Parking Violation Assistance (FT-9100)
External terms:
FC-8200.8100-920 Veterans Courts
Special state courts that handle cases involving veterans charged with crimes,
generally nonviolent felonies and misdemeanors in which post-traumatic stress
disorder (PTSD), substance abuse, traumatic brain injuries and mental illness are
underlying factors. The objective of the courts is to get veterans into treatment
where the root causes of their behavior can be addressed as an alternative to
time in jail. Compliance with court requirements is monitored through regularly
scheduled court hearings and charges against participants are dropped following
completion of treatment if they have remained alcohol and drug free and have
committed no new offenses.
See also:
FC-8200.8100-700 Reentry Courts
Special courts based on the drug court model that help reduce recidivism and
improve public safety through the use of judicial oversight. Instead of the traditional
responsibility of the court to an offender which ends when a defendant is sentenced
by a judge, judges in reentry courts are actively involved in overseeing the
transition of offenders. Responsibilities generally assigned to reentry courts
include reviewing offenders' reentry progress and problems; ordering offenders to
participate in various treatment and reintegration programs; using drug and alcohol
testing and other checks to monitor compliance; applying graduated sanctions to
offenders who do not comply with treatment requirements; and providing modest
incentive rewards for sustained clean drug tests and other positive behaviors.
Models include case-defined reentry courts where a sentencing judge can retain
jurisdiction over a case during the entire life of the sentence; and reentry courts
that are established as stand-alone courts where the court maintains an exclusive
docket of reentry cases. In either model, it is expected that the judge will actively
engage correctional administrators overseeing the period of imprisonment
preceding release.
Used for:
External terms:
Re-Entry Courts
Biblio Reference:
Veteran Reintegration Counseling (RP-1400.8000-900)
Used for:
Veterans Treatment Courts
External terms:
“Reentry Courts”, OJJDP Model Programs Guide, http://
www.dsgonline.com/mpg_non_flash/reentry_court.htm
FC-8200.8100-950 Water Courts
FC-8200.8100-800 Small Claims Courts
State courts that hear civil cases involving no more than $5,000 and which require
parties to the action to present their own cases. The judge hears both sides and
renders a judgment.
See also:
External terms:
Small Claims Advisory Programs (FT-8100)
FC-8200.8100-900 Traffic Courts
State courts that hear cases which involve metropolitan area traffic violations.
See also:
Juvenile Traffic Courts (FC-8200.3500-370)
Reckless Driving Reporting (FN-1700.7000)
Specialized courts that hears matters related to obtaining or changing judicially
recognized water rights. Water courts are available in only a few states.
External terms:
FC-9000 Tribal Courts
Independent courts that have been established to serve the legal needs of Native
American tribal members who reside on tribal reservations. The courts are as
varied as the tribes themselves and adhere to laws and procedures from traditionbased systems with little or no written rules or codes to systems that mirror courts
in the federal and state systems. The jurisdiction of tribal courts also varies. Some
may have jurisdiction only over certain types of crimes committed in the community
(e.g., misdemeanors) while the state or federal courts have jurisdiction over other
155
cases. Other tribal courts may take jurisdiction only over crimes committed by
adults and refer juvenile offenders to non-Indian courts.
See also:
Native American/Tribal Law (FT-5950)
Tribal Enrollment Records (DF-7000.8500)
Tribal Police (FL-8800)
Used for:
Native America Courts
External terms:
Biblio Reference:
confinement means residence in a treatment center outside the prison walls, such
as a halfway house or drug rehabilitation center. Community confinement may be
imposed instead of prison time, or as a means of easing transition back into the
community after time spent in prison. Intermittent confinement means the defendant
is free to go to work or live at home for part of the week, but must spend time in jail
on weekends. Home confinement is a judicially managed system of punishment
and control for offenders deemed safe enough to live in their own homes, but
requiring a higher degree of supervision.
See also:
Used for:
External terms:
Biblio Reference:
“A Self-Help Guide to the Tribal Court System”, by Hon. Chief
Tribal Judge Gary Growe, Wabanaki Legal News, http://
www.ptla.org/wabanaki/court.htm
FC-9500 Youth Courts
Juvenile Justice Courts (FC-8200.3500-350)
Youth Court Volunteer Opportunities (PX-1850.9500)
Used for:
Peer Court
Peer Courts
Student Court
Student Courts
Teen Court
Teen Courts
Youth Court
External terms:
Juvenile Justice (NPC )
Rehabilitation Services for Offenders (NTEE )
Restorative Justice
Biblio Reference:
“Youth Court FAQs: What is a Youth Court?”, National Youth
Court Center website, http://www.youthcourt.net/resources/
FAQ.htm#What_is_a_Youth_Court
FF Criminal Correctional System
Programs that provide for the detention, confinement, rehabilitation and care of
offenders who are inmates in correctional facilities or participants in alternative
programs; and/or which are responsible for the supervision and support of exoffenders upon release from a correctional facility.
Used for:
External terms:
Offender Rehabilitation Services
Criminal Justice & Corrections (NPC )
“Why Community Corrections Work”, Center
for Community Corrections website, http://
www.communitycorrectionsworks.org/why%20corrections.htm
FF-0500.1250 Community Correctional Centers
Community based facilities that provide supervised living and support services for
nonviolent offenders and released inmates who meet specified criteria. Residents
may be community sentenced offenders or probation/parole violators placed
in the facility for disciplinary sanctions as an alternative to incarceration, work
release offenders, offenders owing restitution, offenders who need intensive
programming, and/or offenders who have demonstrated positive adjustment while
in an institutional setting and need additional support to ease the transition from
incarceration to community living. Some facilities may target specific groups of
offenders such as women with young children who may remain with their mothers
for the duration of their stay while others are structured to accept multiple types of
offenders. Residents may be permitted to leave for work, school, or treatment, but
are otherwise restricted to the facility. Specific privileges and restrictions depend on
the population served. Residence in a community based correctional facility may
be imposed as a "stand alone" sentence by the courts, be a condition of supervised
release for intermittent confinements or split sentences (a term of imprisonment
followed by other, less restrictive sanctions), be used to tighten restrictions on
offenders who have violated the conditions of their probation/parole, or provide a
transitional setting for offenders selected for placement by a correctional institution
at the end of their sentence. Community correctional centers may be in the
community or attached to a jail or similar institution, and may be privately operated
or operated by a correctional authority.
Used for:
Inmate Halfway Houses
Inmate Residential Centers
Intermediate Sanctions Facilities
Residential Community Corrections Centers
Supervised Community Confinement Facilities
External terms:
Alternative Sentencing/Supervision (NPC )
Biblio Reference:
FF-0500 Alternative Sentencing/Supervision
Programs that provide formal supervision of offenders released conditionally on
probation or parole or confined to their homes or other venues in the community;
that offer alternatives to involvement in the juvenile justice system for youth
involved in minor misdemeanors; or that provide the option of participating in
counseling, educational or work programs as an alternative to incarceration in a
correctional facility, payment of a fine or other sanctions. Defendants convicted
of less serious crimes may be sentenced to simple probation, i.e., supervision
in the community under the direction of a probation officer. For other crimes, a
judge may choose from three intermediate sanctions: community confinement,
intermittent confinement, and home detention. For more serious crimes, judges
may impose a split sentence, in which the defendant spends a short time in prison
and the remainder of the sentence in one of the intermediate sanctions. Community
“Innovative Practices in the Criminal and Juvenile
Justice Systems Report: Sentencing – Corrections –
Diversion”, Copyright © 1999 by the Koch Crime Institute,
http://www.kci.org/publication/innovative_practices/
executive_summary.htm NOTE: this document is no longer
available.
“Intermediate Sanctions Throughout the United States”,
Kansas Sentencing Commission, Revised, November 1997,
http://www.msccsp.org/resources/survey.pdf
Courts which serve as an alternative to Juvenile Justice Courts for youth younger
than age 16 who have committed minor delinquent and status offenses or exhibit
other problem behaviors. Youth whose cases are heard in youth courts are judged,
convicted or exonerated and sentenced by their peers. Variously known as teen,
peer, and student courts, youth courts can be administered by and operated by
a variety of agencies within a community including law enforcement agencies,
juvenile probation departments, juvenile courts, private nonprofit agencies and
schools.
See also:
Amnesty/Pardon Assistance (FT-0600)
Drug Courts (FC-8200.8100-170)
Prison Alternatives
“Community Correction Punishments: An Alternative to
Incarceration for Nonviolent Offenders”, Marcus Nieto, May,
1996, http://www.library.ca.gov/CRB/96/08/index.html
“Intermediate Sanctions in Corrections”, Gail A Caputo,
Number 4 in the North Texas Crime and Criminal Justice
Series, University of North Texas Press, Denton, Texas, http://
web3.unt.edu/untpress/catalog/excerpt/press182.pdf
FF-0500.1250-150 Correctional Treatment Centers
Highly secure, community-based residential facilities that are operated by the
correctional system and combine appropriate levels of punishment and treatment
services for nonviolent, felony (and, in some cases, misdemeanor) offenders
who require long periods of structured supervision and supportive therapy for
156
severe drug and alcohol problems, mental illness or other serious issues. In Ohio,
these facilities (known as Community Based Correctional Facilities) constitute the
last step in the continuum of increasing punishment before prison incarceration
imposed by the courts.
Used for:
Community Based Correctional Facilities
Ohio Community Based Correctional Facilities
Treatment Oriented Inmate Residential Centers
External terms:
Correctional Facilities (NTEE )
Detention of Law Violators and Alleged Law Violators
(UWASIS )
Biblio Reference:
FF-0500.1250-500 Mixed Population Community Correctional
Centers
Community based facilities that are structured to provide supervised living for a
variety of nonviolent offenders, generally individuals approved for work or school
release, offenders with restitution orders, probation/parole violators and/or prerelease offenders who are transitioning from incarceration to community living.
Violation of Probation/Parole Centers
External terms:
Biblio Reference:
“Sussex Violation of Probation Center”, State of
Delaware website, http://www.state.de.us/correct/BOCC/
BOCC_CCC_sussex.shtml
FF-0500.1250-700 Restitution Centers
Community based facilities that provide a residential alternative to incarceration
or other sanctions for nonviolent offenders who agree to work to pay restitution to
their victims. Offenders serving their sentence at a restitution center may work for
the center itself or for businesses in the community and surrender their paychecks
and all other earnings to pay for their court-ordered restitution fines, court costs,
room and board, and any other court-ordered payments. The purpose of residential
restitution centers is to enforce the payment of restitution by offenders.
Court Ordered Victim Restitution Services (FF-0500.1400)
Victim/Offender Mediation Programs (FN-1900.9000)
External terms:
Restorative Justice
Biblio Reference:
Biblio Reference:
External terms:
See also:
National Criminal Justice Thesaurus 1998: Descriptors for
Indexing Law Enforcement and Criminal Justice Information,
prepared by Aspen Systems Corporation for the National
Institute of Justice, U.S. Department of Justice, Office of
Justice Programs, Washington DC, 1998
FF-0500.1250-600 Pre-Release Centers
Small, homelike residential facilities located in the community that provide
supervised living for prison inmates who have a prescribed amount of time (usually
120 days or less) to serve of their sentences and whose behavior during their
prison stay has been satisfactory. The centers, which function as a component of
the correctional system, offer an alternative to the direct release of the offender
from prison to the community and give the person an opportunity to adjust to the
community in a gradual, controlled manner. Programming for residents generally
includes counseling, assistance in locating employment, life skills training, seminars
on parenting and domestic violence and other forms of support.
See also:
Used for:
External terms:
Inmate Pre-Release Programs (FF-3300.3360)
Prerelease Centers
FF-0500.1250-950 Work/Education Release Centers
Community based facilities that provide a residential alternative to incarceration or
other sanctions for nonviolent offenders who work or go to school and return to the
center at the end of each work or school day or when not occupied in an approved
activity in the community. The centers help inmates who are employable obtain
and hold jobs which allow them to earn income, reimburse the state for part of their
confinement costs, build savings and develop more positive living habits as well as
reconnect with the community. An offender can be ordered by a court to participate
in work release or can be classified to the program by correctional officials. Some
offenders enter work release after a prison stay; others come directly from the
community.
Community based facilities that provide a residential alternative to incarceration
or other sanctions for offenders who have committed technical parole or probation
violations (e.g., failing to report to their probation officer, changing residence
without notifying their probation officer, failing a drug test or failing to abide by a
curfew), but have committed no new crimes, and need more structured supervision
than standard probation or parole, but less restriction than a prison. These facilities
serve as an intermediate sanction between jail and probation or parole and give
offenders a chance to adjust their attitudes and change their behavior so they
are better able to abide by the terms of their probation once released back to the
community.
Intermittent Sentencing/Work Furlough Programs
(FF-0500.3400)
Used for:
Huber Release Centers
Offender Halfway Houses
Transitional Facilities for Offenders
Work Release Centers
Work/School Release Centers
External terms:
(UWASIS )
Half-Way Houses for Offenders & Ex-Offenders (NTEE )
Transitional Care of Offenders (UWASIS )
See also:
Biblio Reference:
Biblio Reference:
FF-0500.1250-650 Probation/Parole Violations Sanctions
Centers
Used for:
Parole (FF-0500.6500)
Parole Related Crime Victim Services (FN-1900.6500)
Pre-Parole/Pre-Clemency Investigation (FJ-6250)
Probation (FF-0500.6550)
Probation/Parole Violations Reporting (FN-1700.6600)
VOP Centers
See also:
157
“Work Release: Recidivism and Corrections Costs in
Washington State”, by Susan Turner, PhD and Joan
Petersilia, PhD, National Institute of Justice Research in Brief,
December, 1996, U.S. Department of Justice, Office of Justice
Programs, National Institute of Justice, http://www.ncjrs.org/
pdffiles/150855.pdf
FF-0500.1300 Community Service Work Programs
Programs that hold adult and juvenile offenders accountable for their crimes by
having them spend a specified number of hours serving the community or crime
victims through uncompensated work in lieu of a fine, restitution or jail. Community
work service (CSW) may also be ordered as a condition of probation by the
court as a sanction, or it may be stipulated as a condition of diversion. Offenders
can work alone and provide service for churches, hospitals, nursing homes,
cities, townships, schools, county departments and other public and nonprofit
organizations; or can participate in a closely supervised work crew on projects such
as picking up litter on highways or in parks. CSW is usually arranged and monitored
through a corrections agency, but work assignments and supervision at the work
site are normally the responsibility of a community organization such as a local
volunteer center or a public agency.
See also:
Fine Alternatives Programs (FF-0500.2000)
Volunteer Recruitment/Placement (PW-9000)
Used for:
CSOs
CSW
Court Ordered Community Service
Offender Community Service Volunteer Programs
Sentencing to Service
External terms:
Pre-Trial Intervention (UWASIS )
Related concepts: Restorative Justice
Biblio Reference:
“Community Service Work Program”, Human Services
Department, Stearns County, Minnesota, http://
www.co.stearns.mn.us/1059.htm
FF-0500.1300-100 Community Service Work Crews
Programs that provide an option for completing community work service that allows
minimal-risk offenders to participate on a work crew that is supervised by a crew
leader trained in supervision techniques, various work skills and first aid. Work
crew projects include painting public buildings, cleaning up graffiti, picking up litter,
clearing drainage ditches, maintaining trails, shoveling snow, sorting recyclable
materials, removing brush, disposing of hazardous waste, roofing and remodeling.
Specific tasks vary daily and depend on the current needs of the community.
Supervision may be provided by correctional officers, non-uniformed correctional
staff crew chiefs, staff in local government agencies, e.g., public works supervisors,
or staff from the organization sponsoring the work project.
External terms:
Biblio Reference:
FF-0500.1300-150 Court Community Service Referral
Programs
Programs that oversee the placement in selected community agencies of
individuals who have been convicted of an offense and sentenced by the courts
to perform unpaid work in the community in lieu of or in addition to incarceration,
fines, restitution or other sanctions. Most programs report back to the court when
the court-referred volunteers have completed their volunteer assignments.
Used for:
Community Service Volunteer Hours
Court Referral Programs
External terms:
Biblio Reference:
FF-0500.1300-200 Court Community Service Sites
Government and nonprofit agencies that have positions within their organizations
for individuals who have been convicted of an offense and ordered by the court to
do community service in lieu of or in addition to incarceration, fines, restitution or
other sanctions.
See also:
Used for:
External terms:
Volunteer Opportunities (PX)
Court Referral Sites
Restorative Justice
Biblio Reference:
FF-0500.1400 Court Ordered Victim Restitution Services
Programs that oversee compliance with a court order, a condition of voluntary
probation or an agreement in lieu of prosecution that an offender restore what
a victim has lost (or the equivalent) as a result of a crime or act of delinquency.
Staff may contact victims to determine loss amounts, investigate the offender's
assets, help the victim present a restitution request to the appropriate authorities,
report findings to the court, monitor payments of restitution and/or employ a
variety of legally sanctioned methods (such as tax liens and judgment orders) to
recover losses for victims in situations where the offender fails to make payments
as agreed. In some jurisdictions, these programs collect restitution funds from
offenders and make payments to the victim.
See also:
Restitution Centers (FF-0500.1250-700)
Used for:
Correctional Restitution
Restitution Payment Supervision
Victim Restitution Collection Services
Victim Restitution Monitoring Services
External terms:
Biblio Reference:
FF-0500.1700 Day/Evening Reporting Centers for Offenders
Highly structured non-residential programs which coordinate the supervision of
nonviolent offenders from a central location. Offenders are required to report to
the center on a daily basis during daytime or evening hours, provide a schedule
of their planned activities and participate in designated programs, services and
activities. Offenders in day reporting programs who are not required to spend
CSO Referral Programs
all of their time on site must report in by telephone throughout the day and can
Community Service Hours
expect random phone checks by center staff during the day and at home following
Community Service Order Referral Programs
curfew. Offenders in evening reporting programs, many of whom are juveniles,
158
are required to report to the center during the period of time in which delinquent
activity is most likely to occur, generally three or four in the afternoon to nine in the
evening, and participate in a variety of programs, activities and workshops which
may address issues such as employment, substance abuse, conflict resolution, life
skills development, health and hygiene education, AIDS prevention, parenting skills
and teenage pregnancy. Participation in these programs may be a requirement
of probation, an alternative to returning to prison for people who have violated
the terms and conditions of their probation or parole, constitute a form of pretrial release or be a requirement for all released offenders at risk for committing
additional crimes.
DRCs
Day Reporting Centers for Offenders
Evening Reporting Centers for Juvenile Offenders
Youth Offender Centers
External terms:
crisis drop-off center with a no refusal policy that is available to receive persons
brought in by the police. The objectives of the programs are to reduce the amount
of time these individuals spend in jail and/or lockups on the current charge and to
ensure that they are linked with an appropriate array of community-based treatment
and support services.
See also:
External terms:
Used for:
Biblio Reference:
“Cook County Circuit Court to Open all Female Evening
Reporting Center”, Press Release, Office of the Chief
Judge, Honorable Donald P. O’Connell, July 19, 2001, http://
www.cookcountycourt.org/pressreleases/arch_view.asp?
id=300
FF-0500.1800 Diversion Programs
Community-based programs that provide and/or coordinate the delivery of
individual, group and family counseling, training, employment assistance and
other prescribed social services for individuals who have been arrested for a minor
offense and directed to participate in an educational or treatment program in lieu
of prosecution for the offense. In most cases, the courts suspend prosecution for a
prescribed period and dismiss charges altogether against those who successfully
complete the program. Included are jail diversion programs which ensure that
mentally ill offenders receive treatment and support services rather than spend time
in jail.
Used for:
External terms:
Deferred Prosecution Programs
Jail Diversion
Pretrial Diversion Programs
Pretrial Intervention
FF-0500.1800-050 Adult Diversion
Community-based programs that provide individual and group counseling,
educational services or other prescribed social services for adults who have been
arrested for a misdemeanor such as drunkenness, domestic violence, drug crimes
or traffic violations and directed to participate in a corrective program in lieu of
prosecution or, in some cases, sentencing for the offense.
See also:
External terms:
DUI Offender Programs (RX-1750)
Jail Diversion Programs for Mentally Ill Offenders
(FF-0500.1800-300)
Traffic School (JR-8200.8500-850)
FF-0500.1800-300 Jail Diversion Programs for Mentally Ill
Offenders
Programs that divert individuals with serious mental illness (and often co-occurring
substance abuse disorders) in contact with the justice system from jail and provide
linkages to community-based treatment and support services. Included are
diversion programs that occur at the point of contact with law enforcement before
formal charges have been filed, and programs that divert offenders with mental
illness after they have been charged and are awaiting trial. Most programs are
characterized by special training for police officers and the availability of a 24-hour
Biblio Reference:
Adult Diversion (FF-0500.1800-050)
Crisis Residential Treatment (RP-1500.1500)
“What is Jail Diversion?”, TAPA Center for Jail Diversion,
A Branch of the National GAINS Center, United States
Department of Health and Human Services Substance Abuse
and Mental Health Services Administration website, http://
www.gainsctr.com/b/tapa/jail/default.asp NOTE: The definition
is now located here: http://gainscenter.samhsa.gov/html/tapa/
jail%20diversion/definition.asp
FF-0500.1800-350 Juvenile Diversion
Community-based programs that provide comprehensive social services for
individuals younger than age 18 who have committed a minor offense and are
directed to participate in a diversion program as an alternative to arrest, prosecution
or, in some cases, sentencing for the offense. Most juvenile diversion programs
do an assessment of the individual's needs and provide and/or coordinate the
delivery of the necessary services which may include individual, group or family
counseling, substance abuse counseling, supervised recreational activities,
vocational guidance, tutorial services and supplemental referrals for other needs.
See also:
Family Based Services (PH-2360)
Juvenile Boot Camps (FF-0500.6530-350)
Juvenile DUI Programs (RX-1750.3500)
Juvenile Delinquency Diversion Counseling
(RP-1400.8000-370)
Juvenile Delinquency Prevention (FN-1500.3600)
Truancy Counseling (HL-2500.8600)
External terms:
FF-0500.1900 Electronic Monitoring of Detention
Programs that use electronic technology including transmitters and receivers,
telephone verification systems and other location and individual identification
equipment to monitor and track offenders who have been confined to their homes
or other venues by the courts for the term of their sentences or while they await
arraignment, trial, sentencing or other judicial procedures.
Used for:
Electronic Bracelets
Electronic Monitoring of Offenders
Pretrial Electronic Monitoring
External terms:
Related concepts: Home-Based Services
Biblio Reference:
159
FF-0500.2000 Fine Alternatives Programs
Programs that offer sentencing alternatives, including a specified number of hours
of community service in a nonprofit agency, admission to a treatment program
(where relevant) or other options, to ensure that people cited for ordinance
violations are not incarcerated solely because of their inability to pay all or a portion
of the fine normally assessed as punishment for the offense. Offenders may be
required to meet income guideline to be eligible for consideration.
See also:
External terms:
Biblio Reference:
Community Service Work Programs (FF-0500.1300)
Criminal and Civil Fine Collection Offices (FJ-1715)
FF-0500.3000 Home Confinement Programs
Programs that supervise offenders who have been restricted to their residences
by a judicial court for specific periods of time. Included are curfew programs
which require offenders to be in their residence during limited, specified hours,
generally at night; home detention programs which require offenders to remain
at home at all times except for employment, education, treatment, medical needs
or other pre-approved activities; and home incarceration programs which require
offenders to remain home at all times with very limited exceptions for religious or
medical purposes. Home confinement programs may involve electronic monitoring,
community work service assignments and other sanctions.
Used for:
House Arrest Programs
Offender Curfew Orders
External terms:
Related concepts: Home-Based Services
Biblio Reference:
FF-0500.3400 Intermittent Sentencing/Work Furlough
Programs
Correctional programs that provide a partial alternative to total incarceration by
allowing qualifying inmates to leave the institution for the purpose of continuing
regular employment during the daytime, but requiring that they return to the
institution nights and/or weekends. Also included are programs that provide an
alternative sentencing option (intermittent sentencing) which allows adult or juvenile
offenders to live at home and attend work or school during the week but spend
their weekends (or other free time) participating in community work projects or
completing a sentence in jail. These penalties, which place the offender in a
probation situation during time spent outside the correctional facility, provide the
public with a sense of punishment and the offender with a "lock-up" experience
without isolating him or her with consequent job loss, breakdown of family ties and
other problems.
See also:
Used for:
Work/Education Release Centers (FF-0500.1250-950)
Intermittent Confinement Programs
Temporary Absence Permits
Transitional Control
Weekend Correctional Programs
Weekend Sentencing Programs
Work Furlough Programs
External terms:
Work Release of Offenders (UWASIS )
Biblio Reference:
FF-0500.3300 Intensive Supervision of Offenders
Programs that provide for the close surveillance and control of offenders released
into the community but still under the jurisdiction of the criminal justice system.
Intensive supervision programs vary from state to state, mandate a high level of
contact with correctional officers; and may involve requirements for counseling,
education, drug treatment, random drug testing, community service and/or
restitution; electronic monitoring and adherence to nightly curfews. Targets may
include violent offenders, repeat offenders, drug offenders, sex offenders, domestic
violence offenders, violent gang offenders and people who have violated the terms
and conditions of their probation or parole.
Used for:
External terms:
Biblio Reference:
ISP Programs
Super Intensive Supervision of Offenders
FF-0500.6500 Parole
Programs that provide for the formal supervision of people who have been
conditionally released from jail, prison or other confinement after serving part of
the term for which they were sentenced based on the judgment of a parole board
that there is a reasonable probability that they will live and remain at liberty without
violating the law. People who are on parole remain in the legal custody of the state
and may be reincarcerated if they violate the terms of their parole order.
See also:
Used for:
External terms:
Biblio Reference:
Offender/Family Parole Related Services (FF-3300.6330)
Parole System Reform Groups (TD-1600.1530-650)
Probation/Parole Violations Sanctions Centers
(FF-0500.1250-650)
Reporting Instructions for Displaced Supervised Criminal
Offenders (TH-2600.1500-760)
Post Release Control
Corrections-Parole (UWASIS )
“Parole Consideration and Eligibility”, Georgia Board of
Pardons and Paroles website, http://www.pap.state.ga.us/
parole_consideration.htm
160
FF-0500.6500-050 Adult Parole
Programs that provide for the formal supervision of adults who have been released
from jail, prison or other confinement after serving part of the term for which they
were sentenced based on the judgment that there is a reasonable probability that
they will live and remain at liberty without violating the law. Adults who are on
parole remain in the legal custody of the state and may be reincarcerated if they
violate the terms of their parole order.
Used for:
External terms:
Biblio Reference:
Adult Post Release Control
"Intermediate Sanctions Throughout the United States",
FF-0500.6500-350 Juvenile Parole
Programs that provide for the formal supervision of young persons who have been
released from a juvenile correctional facility to a home placement or its substitute
after serving part of the term for which they were sentenced based on the judgment
that there is a reasonable probability that they will live and remain at liberty without
violating the law. Juveniles who are on parole remain in the legal custody of the
state and may be reincarcerated if they violate the terms of their parole order.
See also:
Used for:
External terms:
Juvenile Post Release Control
FF-0500.6530 Prison Boot Camps
Intermediate sanction facilities, usually operated by federal, state or county
correctional authorities, which provide an alternative to prison for convicted
nonviolent offenders who have not served time in a state prison. Prison boot camps
vary greatly in size, duration, location, entry point (court system or corrections) and
in the level of training, education and treatment that is provided. All are relatively
short-term (three to four months) and feature a military environment which stresses
strict discipline, obedience, regimentation, drill and ceremony, and physical
conditioning which may include hard labor.
Used for:
Correctional Boot Camps
Shock Incarceration
External terms:
Biblio Reference:
FF-0500.6530-350 Juvenile Boot Camps
Correctional programs for juvenile offenders modeled after boot camps for adult
offenders that serve as alternatives to traditional confinement or probation and
emphasize military-style discipline, physical conditioning, work, drill and ceremony
characteristic of military basic training. Juvenile boot camps are highly-structured,
short-term (usually three-month) residential programs for adjudicated nonviolent
offenders younger than age 18. Services may include regular, remedial, special and
vocational education; and counseling and treatment for substance abuse and other
health and mental health problems. The residential program is generally followed
by six to nine months of community-based aftercare in which youth are expected to
pursue academic and vocational training or employment while under intensive, but
progressively diminishing, supervision.
See also:
Juvenile Diversion (FF-0500.1800-350)
Paramilitary Delinquency Prevention Programs
(FN-1500.3600-650)
Wilderness Therapy Programs (PH-6200.9200)
Used for:
Boot Camp for Juveniles
External terms:
Biblio Reference:
Juvenile Boot Camp Directory, the Koch Crime Institute, http://
www.hrf.uni-koeln.de/sitenew/content/e/files/juvbootcamps.pdf
FF-0500.6550 Probation
FF-0500.6530-050 Adult Prison Boot Camps
Intermediate sanction facilities, usually operated by federal, state or county
correctional authorities, which provide an alternative to prison for convicted adult
nonviolent offenders who have not served time in a state prison. Prison boot camps
for adults feature a military environment which stresses strict discipline, obedience,
regimentation, drill and ceremony, and physical conditioning which may include
hard labor.
External terms:
Programs that provide for the formal supervision of individuals who have been
convicted of a crime, usually a lesser offense, and given a suspended sentence
which releases them into the community under specific conditions which may
include a reduced term in a correctional facility, fines, restitution to the victim,
community work, counseling, "good conduct" and other stipulations.
See also:
Used for:
External terms:
Probation/Parole Violations Sanctions Centers
(FF-0500.1250-650)
Reporting Instructions for Displaced Supervised Criminal
Offenders (TH-2600.1500-760)
Community Control
Corrections-Probation (UWASIS )
FF-0500.6550-050 Adult Probation
Programs that provide formal supervision and support for adults who have been
convicted of an offense and released into the community under the supervision
of a probation officer, usually in lieu of incarceration. The individual must agree to
standards of conduct specified by the court for a set amount of time, usually for one
161
year. Violations of the agreement subject the individual to revocation of his or her
liberty.
been convicted of violating a federal law and sentenced by the courts to serve a
period of time in a penitentiary.
Used for:
External terms:
Used for:
Adult Community Control
FF-0500.6550-350 Juvenile Probation
Programs that provide formal supervision and support for young men and women
who have been convicted of an offense and released into the community under
the supervision of a probation officer, usually in lieu of incarceration. The individual
must agree to standards of conduct specified by the court for a set amount of time,
usually for one year. Violations of the agreement subject the individual to revocation
of his or her liberty.
See also:
Used for:
External terms:
Juvenile Community Control
FF-1500 Correctional Facilities
Programs within the formal criminal justice system that provide facilities for the
detention of people who have been charged with a crime and are awaiting trial,
and/or the confinement, treatment, employment, training and discipline of people
who have been sentenced to imprisonment after conviction for a criminal offense.
See also:
Correctional Education (FF-3300.1500)
Correctional Ombudsman Programs (FF-3300.1550)
Forensic Psychiatric Hospitals (RM-3300.6500-200)
Prisoner Locator Services (FF-3300.6500)
Used for:
Detention Facilities
Jails
Penal Institutions
Penitentiaries
Prisons
External terms:
(UWASIS )
FF-1500.1550 County Correctional Facilities
County operated facilities that are used for the secure detention of people who
have been charged with violating a state law or a municipal or local ordinance,
up to and during the course of their trial, and which provide for the confinement,
treatment, employment, training and discipline of people who have been convicted
of a crime and sentenced by the courts to serve up to one year of imprisonment.
Included are work camps and other county-operated facilities that are alternatives
to traditional incarceration.
Used for:
County Conservation Camps
County Jails
County Restitution Centers
County Work Camps
External terms:
(UWASIS )
FF-1500.2000 Federal Correctional Facilities
Facilities operated by the U.S. Department of Justice that provide for the
confinement, treatment, employment, training and discipline of people who have
Federal Penitentiaries
Federal Prisons
External terms:
(UWASIS )
FF-1500.3300 Immigration Detention Centers
Facilities that are used to detain individuals entering the U.S.who either fail to
establish identity, are deemed a danger to the public or are considered unlikely to
appear for future immigration proceedings or removal. The detention is intended
for a limited time until a hearing can be arranged. The facilities are under the
jurisdiction of the Bureau of Immigration and Customs Enforcement (BICE) and are
used to incarcerate non-citizens while removal proceedings are being completed
and, in some cases, while asylum claims are being brought before the Immigration
Court. BICE is part of the U.S. Department of Homeland Security (DHS).
See also:
Border Patrol/Inspections (FL-0700)
Used for:
BICE Detention Centers
INS Detention Centers
Immigration Holding Centers
Immigration and Customs Enforcement Detention Centers
External terms:
(UWASIS )
FF-1500.3500 Juvenile Detention Facilities
Facilities that provide for the secure detention of minors who have been arrested
for violating a federal or state law or a municipal or local ordinance pending a
court hearing or release; and/or which provide for the confinement, treatment,
employment, training and discipline of juveniles convicted of a criminal offense
and sentenced by Youth or Juvenile Court to serve a period of time in a juvenile
detention facility which may include juvenile hall, juvenile probation camp or a state
reformatory site.
See also:
Used for:
Borstals
California Youth Authority Sites
Delinquent Detention Centers
Juvenile Correctional Facilities
Juvenile Detention Centers
Juvenile Hall
Juvenile Justice Facilities
Reformatories
Young Offender Centers
Youth Detention Centers
External terms:
(UWASIS )
Biblio Reference:
California Laws Relating to Youthful Offenders, State of
California, Department of Youth Authority, North Highlands,
CA, 1981.
FF-1500.6450 Police Station Lock-Ups
162
Facilities within a local police station which are used for the confinement of people
who have been arrested for a crime for a short period of time pending release or
transfer to a county facility.
City Jails
(UWASIS )
Rehabilitation Services for Offenders (NPC )
Biblio Reference:
Used for:
External terms:
FF-1500.6470 Privately Operated Correctional Facilities
Privately operated, community-based correctional facilities for adults or juveniles
who have been sentenced to imprisonment which serve the same function as
government-operated programs. Most operate on a contract with the county or
state.
Contracted Private Correctional Facilities
Private Correctional Facilities
External terms:
(UWASIS )
FF-1700.6500 Prisoner Transport
Programs that provide transportation for prisoners who are being taken to or from
judicial or correctional facilities, or which take prisoners who need emergency
medical care to and from medical facilities.
See also:
Used for:
External terms:
Transportation (BT)
Inmate Transport
Used for:
FF-1500.8200 State Prisons
State-operated facilities that provide for the confinement, treatment, employment,
training and discipline of people who have been convicted of violating a state law or
a municipal or local ordinance and sentenced by the courts to serve more than one
year of imprisonment.
External terms:
(UWASIS )
FF-1500.8300 Status Offender Detention Alternatives
Facilities that provide temporary shelter for minors who are habitually truant or
runaways, or for other status offenders who have no parents or guardians who are
capable of or willing to exercise effective parental care and control.
See also:
Used for:
External terms:
Runaway/Youth Shelters (BH-1800.1500-700)
SODA Beds
(UWASIS )
Runaways
FF-1850 Ex-Offender Halfway Houses
Community-based programs that provide congregate living arrangements and a
wide variety of counseling and supportive services for ex-offenders who recently
have been released from a correctional facility but who require a gradual transition
from that highly structured and supervised way of a life to a relatively free and
normal existence in the community.
See also:
Ex-Offender Counseling (RP-1400.8000-185)
Ex-Offender Employment Programs (ND-6500.1950)
Ex-Offender Reentry Programs (FF-1900)
Fidelity Bonding Services (ND-1600.2000)
Inmate Social Service Programs (FF-3300.3400)
Offender/Ex-Offender Support Groups (PN-8100.4500-600)
Offender/Ex-Offender Support Volunteer Opportunities
(PX-1850.6500)
Used for:
Ex-Offender Transitional Housing
Ex-Offender Transitional Living
External terms:
Ex-Offender Services/Supervision (NPC )
Half-Way Houses for Offenders & Ex-Offenders (NTEE )
Transitional Care of Ex-Offenders (UWASIS )
FF-1900 Ex-Offender Reentry Programs
Programs that help people who have been released from a correctional facility
make a successful transition to community life. Services generally include an
assessment of the individual's needs, discussion of options and short-term case
management involving coordination of needed services which may include housing
location assistance, job training, job placement and retention services, legal
assistance, literacy skills development, GED courses, parenting classes, life skills
training, access to food and shelter resources, and other sources of support.
See also:
FF-1700 Correctional Services
Programs within the criminal justice system that have legal custody of prisoners
and provide for the movement of prisoners from one jurisdiction or facility to
another.
External terms:
Used for:
External terms:
Ex-Offender Employment Programs (ND-6500.1950)
Ex-Offender Halfway Houses (FF-1850)
Fidelity Bonding Services (ND-1600.2000)
Offender/Ex-Offender Support Groups (PN-8100.4500-600)
Offender/Ex-Offender Support Volunteer Opportunities
(PX-1850.6500)
Ex-Offender Re-Entry Programs
Ex-Offender Transition Assistance
Ex-Offender Services/Supervision (NPC )
FF-3300 Inmate Support Services
FF-1700.1800 Extradition
Programs that provide emotional support and friendship (through correspondence
or other mechanisms) for individuals who are incarcerated in a correctional facility;
facilitate continued contact between inmates and family members, friends and
significant others; work to vindicate and free from prison, inmates who claim to be
innocent of the crimes for which they have been convicted and sentenced; and/or
ensure that inmates receive the services and support they need to solve problems
arising from their incarceration and/or prepare for their release.
163
Programs that arrange for the surrender by one state or country to another of an
individual accused or convicted of an offense outside its own territory and within
the territory of the other, which, being competent to try and punish the accused,
demands the surrender.
External terms:
See also:
Used for:
External terms:
Biblio Reference:
Correctional Education (FF-3300.1500)
Correctional Inpatient Treatment Facilities (LL-3000.1600)
Families of Inmates Support Groups (PN-8100.4500-230)
Inmate Support Volunteer Opportunities (PX-1850.3300)
Jail Services
Supportive Services for Inmates
Inmate Support (NTEE )
Inmate Support (NPC )
"Main Jail Inmate Programs", Sacramento County Sheriff's
Department website, http://www.sacsheriff.com/organization/
court_&_correctional_services/main_jail/index.cfm NOTE: this
External terms:
FF-3300.3350 Inmate Mental Health Services
Programs that provide psychotherapy and counseling services including therapy
and psychosocial rehabilitation groups for correctional facility inmates who have
mental disorders and emotional problems. Psychiatric medication, when required,
is dispensed by nursing staff. Some correctional facilities have satellite psychiatric
units with inpatient beds and/or special units for the long term care of severely and
persistently mentally ill inmates.
See also:
"Rehabilitation Unit: Maximum/Medium Security Facility",
Suffolk County, New York, Sheriff website, http://
www.co.suffolk.ny.us/sheriff/directory/rehab_corrections.htm
FF-3300.1500 Correctional Education
Programs that provide educational services for adults or youth who are in
correctional institutions. Included are academic and vocational training classes
that may focus on basic skills (reading, writing, listening, mathematics), English
language skills, GED preparation and testing, life skills, personal and interpersonal
skills, vocational skills, and leisure education; may be credit or noncredit; and may
be provided in a classroom setting or through alternative delivery methods including
correspondence courses, computer education programs and independent study.
See also:
Used for:
External terms:
Biblio Reference:
Correctional Facilities (FF-1500)
Educational Programs (HH)
Inmate Support Services (FF-3300)
Inmate Education Programs
Jail Education Programs
Prison Education
Educational Programs (NPC )
Programs that are designed to protect the rights of inmates and staff, ensure safe
and humane conditions and help to expose and reduce unlawful deficiencies in
juvenile and/or adult correctional facilities. Ombudsman programs can serve a
variety of functions including monitoring facilities and conditions, investigating
complaints, reporting their findings, providing recommendations for improvements,
educating the community, and, if necessary, bringing litigation. Investigating
complaints includes talking to residents and witnesses, reviewing records and
files, and visiting sites mentioned in complaints. The complaints can range from
allegations of physical abuse and inadequate conditions to a simple lack of
communication between residents and staff.
See also:
Correctional Facilities (FF-1500)
Correctional Facility Complaints (DD-1500.1930)
External terms:
Biblio Reference:
“Beyond the Walls: Improving the Conditions of Confinement of
Youth in Custody”, Patricia Puritz
Mary Ann Scali, American Bar Association Juvenile Justice
Center, Published by the Office of Juvenile Justice and
Delinquency Prevention, January, 1998, http://ojjdp.ncjrs.org/
pubs/walls/contents.html
FF-3300.2000 Family Prison Visitation Support
Programs that facilitate visits by family members or significant others to people
who are inmates in a correctional facility by arranging for or offering local and longdistance transportation, providing current information about visitation conditions,
offering a temporary place to stay or sponsoring other similar activities.
See also:
Used for:
Used for:
External terms:
Biblio Reference:
Inmate Visitation Programs (FF-3300.3500)
Inmate Visiting Transportation
Forensic Psychiatric Hospitals (RM-3300.6500-200)
Forensic Psychiatry (RP-6400.2000)
Programs for Offenders With Mental Disabilities
(RP-6400.8000-580)
Inmate Psychiatric Services
Mental Health Treatment (NPC )
“Mental Health Services in Correctional Facilities”, http://
www.safe-trak.com/main/mhservicecorrections.htm NOTE: this
FF-3300.3360 Inmate Pre-Release Programs
Programs, generally provided by correctional facility rehabilitation staff, that
interview inmates who are about to be released from the correctional facility,
make an assessment of the services they will need to facilitate their return to
the community and provide them with referrals to outside agencies that offer job
placement assistance, transportation, lodging, emergency aid or other resources.
Pre-release counseling services may also be provided by outside agencies that
have a contractual arrangement with the correctional system.
See also:
Thesaurus of ERIC Descriptors, Phoenix, Arizona, copyright ©
the Oryx Press, 1984. . Used with permission.
FF-3300.1550 Correctional Ombudsman Programs
Prison Transportation for Families of Inmates
External terms:
Pre-Release Centers (FF-0500.1250-600)
FF-3300.3400 Inmate Social Service Programs
Programs that provide any of a variety of social services for individuals who are
incarcerated in a correctional facility including personal and family counseling,
information about and referrals to community services and connections to other
supportive services offered by the institution. Inmate social services may provided
by correctional facility staff or by community-based organizations that have a
contractual relationship with the correctional system.
See also:
External terms:
Inmate Mental Health Services (FF-3300.3350)
FF-3300.3450 Inmate Trust Accounts
Programs within the criminal correctional system that establish accounts for
individual inmates into which funds from family, friends and job assignments within
the prisons can be deposited. The funds are disbursed upon written authorization
from an inmate for personal expenses such as postage, medical expenses and
replacement of damaged property. The funds may also be used for shopping in the
canteen, purchasing items from approved vendors and magazine subscriptions.
See also:
Used for:
Inmate Bank Accounts
Prisoner Bank Accounts
164
External terms:
Biblio Reference:
“Inmate Trust Fund”, Financial Services Division – Accounting
Management, California Department of Corrections
and Rehabilitation website, http://www.corr.ca.gov/
FinancialManagement/Accounting.asp NOTE: this document is
no longer available.
See also:
Used for:
External terms:
Parole (FF-0500.6500)
Parole System Reform Groups (TD-1600.1530-650)
Offender Conference Days
FF-3300.3500 Inmate Visitation Programs
Programs that recruit and train people, usually volunteers, who are interested in
providing support and friendship through regular personal visits to individuals who
are incarcerated in a correctional facility.
See also:
Used for:
External terms:
Family Prison Visitation Support (FF-3300.2000)
Friendly Visiting (PH-1400.1900-230)
Correctional Facility Visitation Programs
Inmate Visiting by Volunteers
Jail Visitation Programs
Jail Visiting
Prison Visitation Programs
Prison Visiting
Volunteer Inmate Visitation Programs
Volunteer Inmate Visiting
Volunteer Jail Visitation Programs
FF-3300.6350 Pregnant/Parenting Inmate Support Programs
Programs that provide counseling, prenatal and postnatal support, nutrition
services, parenting education including child abuse prevention and/or a variety of
other supportive services for incarcerated pregnant women and/or inmates who are
parents. Goals are to ensure that inmates learn to be responsible parents, maintain
emotional and physical connection with their children and develop a support
system that they can rely on during their incarceration and after their release. Some
programs provide home visits and other aftercare services to help parents transition
back to the community.
See also:
Mother and Infant Care (LJ-5000)
Parenting Education (PH-6100)
School Based Teen Parent/Pregnant Teen Programs
(HH-7920)
Used for:
Pregnant Inmate Support Programs
External terms:
FF-3300.3600 Innocent Inmate Exoneration Programs
Programs that work to vindicate and free from prison, inmates who claim to be
innocent of the crimes for which they have been convicted and sentenced. The
program may secure DNA tests which can be used to identify the perpetrator of a
crime (or to establish the innocence of other suspects) when biological evidence
has been left at a crime scene, provide investigative services and/or offer legal
representation, particularly in situations where there is new evidence or evidence
was overlooked or withheld by the prosecution during the original trial. DNA testing
is effective on biological material that is decades old and can sometimes be used
to prove that a conviction that predated the development of DNA testing was based
upon incorrect factual findings.
See also:
Used for:
External terms:
Forensic Genetic Testing (LF-5350.2000)
Post Conviction Exoneration Programs
Biblio Reference:
“Innocence Protection Act of 2001” (Introduced in the Senate),
107th Congress, March 7, 2001, http://www.crimelynx.com/
ipa2001.html
FF-3300.6300 Offender Advocates
Programs that provide staff who promote agency coordination to improve resources
available to juvenile or adult offenders, particularly those who have developmental
or mental disabilities.
See also:
External terms:
Criminal Offender Rights Groups (TD-1600.1530-140)
Biblio Reference:
FF-3300.6330 Offender/Family Parole Related Services
Programs that provide opportunities for the offenders' families to meet with a parole
hearing officer to express their views about their family member's upcoming parole.
Generally, this is an opportunity for the family to speak out on the offender's behalf.
The hearing officer will also answer questions about and explain the parole hearing
process to the family.
FF-3300.6370 Prison Library Services
Programs that provide access to legal reference materials, current information on
community services and resources, and religious, educational, and recreational
reading material for inmates in correctional facilities. Access to legal reference
materials can be accomplished by inclusion of pertinent volumes in a prison
library, an agreement with a law library for circulation of books on a request basis,
microfiche of legal materials and/or the use of lawyers, paralegals and/or law
students to assist inmates in legal matters.
See also:
External terms:
Libraries (TJ-4400)
Library Services (TJ-4500)
FF-3300.6400 Prison Ministries
Programs that provide church services, prayer meetings, religious study classes,
pastoral counseling, religious literature and other forms of religious support for
inmates in jails, prisons and juvenile detention centers.
See also:
Military Chaplaincy Services (TM-5050)
Pastoral Care (LH-6300.6400)
Religious Activities (PV-7000)
Used for:

AIRS/211 LA County Taxonomy of Human Services Report Full

Transcription

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