Workshops and Tools

COMMUNICORP
RESILIENCE
SERVICES
WORKSHOPS & TOOLS
CommuniCorp is a leading provider of workplace training, consulting and online services
all designed to increase individual, team and organisational psychological health and
performance capabilities. Our services promote positive mental health, equip all levels
of staff to be able to respond positively and effectively to workplace stress, change and
challenges, and maximise their potential contribution to the workplace.
The modern working environment is not only fast paced, but in a constant state of
change and it is critical that all personnel have the knowledge and capabilities to
manage their emotional wellbeing and perform at their best.
CommuniCorp’s resilience services have a very strong scientific
evidence base, have been developed by leading workplace
psychologists and performance specialists, and are highly
practical. Our services have been used successfully and
extensively by leading multinational organisations, military,
corporate, scientific and academic organisations, and for people
operating in other high pressure environments. Designed to
promote personal responsibility for wellbeing and performance,
they can be integrated seamlessly into other organisational and
professional development initiatives.
Using contemporary models of workplace wellbeing, stress
and personal resilience, CommuniCorp’s resilience services
have been designed to not only develop resilience capabilities
in staff, but to assist managers and supervisors in developing
the resilience and performance potential of their people. Our
innovative online tools can be used as a stand-alone, or used in
conjunction with the workshops and coaching on offer (delivered
exclusively by our team of senior psychologists) to extend
learning outcomes and consolidate capability development.
PERSONAL
MISSION
PROBLEM
SOLVING
ORIENTATION
SOCIAL
INVOLVEMENT
PERSONAL
CONCENTRATION
AND FOCUS
RESILIENCE
PHYSICAL
WELLBEING
ALIGNMENT
TO THE
WORKPLACE
EMOTION
MANAGEMENT
© 2013 Communicorp Group.
RESILIENCE IN
THE WORKPLACE
2 hr Introductory
Workshop
Target Audience
All levels of staff. Typically used as part
of broader professional development
initiatives and/or in conjunction with
the Personal Resiliency Builder
(www.resiliencybuilder.com).
Group Size
Up to 20 participants.
Minimum Purchase
4 workshops.
PRACTICAL
RESILIENCE
3.5 hr Capability Based
Training (CBT) Workshop
Target Audience
All levels of staff. It is recommended that
this workshop is run in conjunction with our
manager/supervisor workshops on Managing
Resilience through Change and/or Developing
Resilience in Others and/or in conjunction
with the Personal Resiliency Builder
(www.resiliencybuilder.com) to maximise
people and organisational outcomes.
In the modern workplace Resilience = Performance! Increased stress, higher productivity
demands, busier schedules and frequent changes in the workplace means personal
resilience is not just a ‘nice-to-have’, it’s vital.
Resilience in the Workplace is highly practical and applied training covering several
elements of personal resilience to enable people to respond to change, maximise
performance, recover quickly after setbacks, improve productivity and develop a
winning mindset. Resilience in the Workplace is about maximising performance; it
gives participants insight into some of the key personal resilience factors, the interplay
between personal and workplace factors, the need for alignment, optimistic thinking
patterns, effective problem solving for overcoming challenges and the benefits of
developing an action orientation.
Participants learn new skills, undertake self-assessment activities to gain insight into
their own behaviour and strengths, and most importantly will get to put theory into
practice through action planning ways to develop their own resilience capabilities.
Resilience in the Workplace participants receive a follow up ‘Resilient Resource
Pack’ via email following the workshop to help consolidate and extend the learning
experience. Additional ‘Managers Guides’ are also supplied to the organisation to
provide assistance in supporting and reinforcing the positive resilience behaviours of
workshop attendees.
The Practical Resilience workshop provides a comprehensive ‘resilience health-check’
with practical steps to maintain and build resilience in everyday life, respond to corporate
and personal change, and navigate the ups and downs of the workplace. Going well
beyond just cognitive models, it explores dimensions such as physical wellness, social
engagement, problem-solving, signature strengths, personal/workplace alignment and
emotional self-management.
A highly applied workshop, Practical Resilience utilises robust theory and evidence-based
principles to explore realistic strategies for immediate personal application. Used by
leading organisations across the country and delivered to groups as diverse as bankers,
stock brokers, military personnel and public servants, Practical Resilience reinforces
personal responsibility for individual wellbeing and empowers participants to sustain
resilience on the basis of an action plan designed around their personalised needs.
Practical Resilience is the perfect workshop for organisations where pressure and
change are common aspects of the working environment. It is designed to promote
positive behaviour change and has substantial evaluation data to support its
effectiveness across a number of diverse and complex workplaces.
Group Size
Up to 20 participants (optimal
group size 12 to 15 participants).
Additional ‘Managers Guides’ are also supplied to the organisation to provide assistance
in supporting and reinforcing positive resilience behaviours within workshop attendees.
PRACTICAL
RESILIENCE
ADVANCED
WORKSHOP
The Practical Resilience ‘Advanced’ workshop is a full day intensive training workshop
based on the half-day Practical Resilience content areas but is designed to extend the
self-assessment, group discussion and action planning components to ensure greater
capacity for positive behaviour change.
Full Day CBT Workshop
Target Audience
All levels of staff.
Group Size
Up to 20 participants (optimal
group size 12 to 15 participants).
© 2013 Communicorp Group.
This ‘Advanced’ workshop enables greater self assessment and planning around values
and workplace alignment, signature strengths, action orientation, health and wellbeing
as well as additional practical strategies and action planning around mindfulness and
personal effectiveness factors that can augment resilience capabilities.
Additional ‘Managers Guides’ are also supplied to the organisation to provide assistance
in supporting and reinforcing the positive resilience behaviours of workshop attendees.
STAYING POSITIVE
3.5 hr CBT Workshop
Target Audience
All levels of staff, but most suitable
for mid to senior level staff. Typically
used as a follow up to the Practical
Resilience half day workshop.
While our Practical Resilience workshops adopt a highly behavioural and action-oriented
approach to resilience, Staying Positive explores in greater depth the cognitive aspects
of adopting a resilient mindset.
Surprisingly, staying positive when things get tough is an acquired skill and not
something we are born with. In this hard-hitting workshop you will understand key
habits of ‘self-talk’ that lead to both optimism and pessimism and see clearly the
relationship of these to resilience, wellbeing and productivity.
Group Size
Up to 20 participants (optimal
group size 12 to 15 participants).
This workshop is based on the theoretical underpinnings of positive psychology and
while theoretically robust and evidence based, it is highly practical and applied. Using
self-assessment, individual, paired and group activities, participants will learn how to
change counterproductive mental habits and encourage others to do likewise. This
workshop takes positive psychology and makes it real for all those who participate.
DEVELOPING
RESILIENCE
IN OTHERS
With workplace change now a constant, increasing work demands, and the need
for a preventative approach to increased stress in the workplace, it is important
for managers and supervisors to proactively assist their staff to build and maintain
resilience. Increased resilience is not only a strong predictor of workplace productivity
but also enables people to adapt more easily and bounce back quicker in response to
difficult times and situations.
Full Day or 2 x 3.5 hr
CBT Workshops
Target Audience
Managers and Supervisors. We
recommend that this is run in
conjunction with Practical Resilience
workshops for staff.
In this workshop, managers learn how to identify people not coping well and how to
interact with them to provide genuine help. It explores the range of factors that influence
resilience and provides opportunity and skills development in how to detect possible
resilience resource deficit areas in others. Managers also have the opportunity to learn
more about their own resilience capabilities in addition to gaining increased capability
to intervene early and manage situations where the emotional wellbeing/resilience of
others may be becoming compromised.
Group Size
Up to 20 participants (optimal group
size of 12 to 15 participants).
MAINTAINING
RESILIENCE
THROUGH
CHANGE
Full Day or 2 x 3.5 hr
CBT Workshops –
Abridged 5.5hr
version also available
Target Audience
All staff. It is recommended that this
workshop is run in conjunction with our
manager/supervisor workshops on Managing
Resilience through Change and/or Developing
Resilience in Others and/or in conjunction
with the Personal Resiliency Builder
(www.resiliencybuilder.com) to maximise
people and organisational outcomes.
The prospect of workplace change, be it planned or currently occurring, can cause a
great deal of uncertainty for many people. While the various stages of change are well
researched and the different reactions to change well known, we are often asked how
we can not only manage change processes but help keep our key people resilient,
productive and engaged during times of workplace uncertainty.
The Maintaining Resilience through Change workshop provides participants with an
understanding of the psychology of workplace change and how to adapt and support
themselves professionally and personally through uncertainty. Utilising contemporary
theories of stress, positive psychology and CommuniCorp’s highly acclaimed practical
resilience framework, the workshop explores key behavioural, cognitive and social
factors people can focus on to smooth their transition through and manage the impact
of change.
Participants will learn practical coping and thriving strategies and identify areas
of strength to rely upon in challenging times. This is a highly practical and applied
workshop which utilises evidence-based principles and contemporary research to
explore strategies for immediate and sustainable application.
Group Size
Up to 20 participants (optimal group
size of 12 to 15 participants).
© 2013 Communicorp Group.
MANAGING
RESILIENCE
THROUGH
CHANGE
Full Day or 2 x 3.5 hr
CBT Workshops
Target Audience
Managers and Supervisors. We recommend
that this is ideally run in conjunction with
Practical Resilience workshops for staff.
Group Size
Up to 20 participants (optimal group
size of 12 to 15 participants).
The prospect of workplace change, often causes a great deal of uncertainty and stress
for many staff, as well a number of associated challenges for supervisors, managers
and people leaders. While change management principles are regularly taught, a bigger
issue is how we can manage change processes whilst also keeping our people resilient,
productive and engaged during times of workplace uncertainty.
The Managing Resilience through Change workshop provides people leaders of all
levels with an understanding of the psychology of workplace change and how to adapt
to and proactively support staff professionally and personally through uncertainty
and ambiguity. Utilising contemporary theories of stress, positive psychology and
CommuniCorp’s highly acclaimed practical resilience framework, the workshop examines
key behavioural, cognitive and social factors where people leaders can exert influence
and intervene where required to smooth people’s transition through workplace changes
and help maintain productive capabilities.
Participants will learn about the benefits of positive workplace mental health, how to
intervene when a staff member is having difficulty coping, how to challenge dysfunctional
thinking often associated with adjusting to change and how to promote positive change
choices in others.
This is a highly practical and applied workshop which utilises evidence-based
principles and contemporary research to explore strategies for immediate and
sustainable application.
It is recommended that this workshop is run in conjunction with our Maintaining
Resilience through Change, Practical Resilience or Working Well With Change workshops
for affected staff, to maximise people and organisational outcomes through a holistic
top-down, bottom up capability development approach.
Want to extend and augment your Resilience training? Why not
consider including the Personal Resiliency Builder, available for
inclusion with all CommuniCorp Group resilience training programs.
PERSONAL
RESILIENCY
BUILDER
Target Audience
All staff.
The Personal Resiliency Builder (PRB) is a sophisticated, yet simple online assessment
and planning tool designed to assist individuals gain a better understanding of their
personal resilience. Those who complete the PRB survey online receive a comprehensive
and individualised report to develop a practical plan to build resilience.
The PRB tool was designed by Canadian academics Dr Merv Gilbert and Dr Bob
Acton, and is based on robust theoretical and evidence-based research. A key driver
for the development of the resiliency model that underpins the PRB tool, and for the
development of the tool itself, was to provide solutions for organisations to foster
healthy employees and workplace climates. The provided solutions aim to result in
improved productivity, engagement, and collaboration.
This PRB survey consists of 34 questions pertaining to each individual’s beliefs, behaviours
and expectations. Each element of the PRB has been identified as a key contributing factor
to overall resilience. It is a holistic assessment covering behavioural, emotional, social
and physical wellbeing factors all critical to the development of resilience. Completing the
assessment takes about 10 to 15 minutes and once completed, each individual receives
a comprehensive report about their resilience profile that they can save or print for their
own personal and professional development purposes.
Visit www.resiliencybuilder.com or contact [email protected]
for more information.
For White-label, annual subscription and unlimited use options please contact
[email protected]
For additional information on CommuniCorp products and services, please contact
[email protected], visit www.communicorpgroup.com or call 1300 855 140.
© 2013 Communicorp Group.