Customer Satisfaction - Sanrad Medical Systems

Transcription

Customer Satisfaction - Sanrad Medical Systems
It's All About Performance and
Customer Satisfaction
Company Profile
Over the past 18 years, the name Sanrad has become synonymous with affordable and
reliable services for medical imaging equipments in India. Sanrad deals with Japan
refurbished single and multi slice CT scanners, New Permanent and Superconducting MRI
from MDT and ISOL, is a pioneer in the Industry for services of CT & MRI equipments,
Sanrad is acclaimed by the medical fraternity for its excellent customer relationship.
The Sanrad Group is a Rs 300-million turnover company and is involved in the business of
import, export and sales of medical equipment and fine chemicals. The medical electronic
division is headed by Ratish Nair, an Electronics Engineer with several years of experience
in Toshiba Medical Equipments.
Our Principals are reputed companies known worldwide in the medical industry for their
excellent high quality innovation & reliable systems. Sanrad has installed more than 325
refurbished Toshiba CT scanners in India, with highest uptime and cost effective services.
The name Sanrad is a well-recognized brand for Medical Imaging Equipment; it is also
become synonymous with low maintenance cost concept. This concept embraces a range
of customer support protocols that has been designed for cost conscious customers of
India for a market that is both hi-tech and very demanding in terms of quality.
We make
Relationship
for Life...
Message from our CEO
Working with an organization providing Sales and Service for Toshiba Medical
Systems, I realized various issues concerning the High End Medical Equipments
Sales & Services to Customers. Equipments like CT Scanners, MRI, and other highend medical diagnostic equipments were available only in the big cities and major
hospitals.
In an effort to bring such high end equipments at lower cost within the reach of
hospitals, small cities and rural population, we introduced refurbished high
quality equipments from Japan along with strong technical service backup in
INDIA.
This change happened when most of the diagnostic imaging equipment business
in our country was controlled by the Multinationals. Today, we are proud that we
dictated this change and brought the state of art technology within the reach of
everyone and changed the market. Customers those who have experienced us,
would swear by our purpose and existence.
On this platform, it is quite imperative to owe our success to our esteemed clients
for the trust and understanding and also to our dedicated employees who have
been the backbone of the leading edge performance. It has undoubtedly been a
great journey of over 18 years. The journey has been full of excitement,
challenges and unmatched experience for creating a full-service integrated
marketing organization.
Sanrad, since the very beginning has been at the fore front of delivering
superlative performance. Our performance characteristics are uniquely defined
by our work culture and everything we do. Our culture begins with our four values
that drive our day to day activities: Integrity, Involvement, Innovation and Trust.
Today, we work with a cross-section of Brands from varied Industry verticals who
are leaders in their respective domain and we are proud to share success and
equity in the market place. Strong ethical business practices provide the
foundation on which we are building Sanrad Medical Systems, a company
determined to change the way-change happens, and thus Sanrad.
“We look forward to a Relationship for life………”
Ratish S Nair
CEO
Sanrad is the only company
providing refurbished
Toshiba Multislice CT
Scanners from Japan, and
having more than 325
installations
A Heritage of
Leadership in
CT Imaging
Sanrad deals exclusively in Japan Refurbished CT Scanner systems and provides technical services to Toshiba
users in India and to various countries abroad. Sanrad maintains the largest Inventory of CT scan parts and is
probably the biggest in Asia. Since inception, it has worked only with Toshiba CT Scanner Systems and has
constantly introduced the latest technology and the latest products for its customers. "As on today, Sanrad is
the only company providing Japan refurbished Multi-slice CT Scanner systems in India. We have till date
installed successfully more than 325 CT Scanner systems all over India and are the clear leaders in the field of
CT business presently in the country,"
Asteion Multi & Super 4
Multi Slice
Whole body CT
The Asteion Multi and Super 4 are multi-slice
Helical CT system support whole-body
applications. The system generates 4 slices
per second using the selectable slicethickness multi-row detectors (SSMD).
Aquilion 16 Slice CT
Multi Slice
Helical System
The Aquilion 16 Multi Slice Helical
CT system supports whole-body
applications. The system generates
16 slices of 0.5 mm thickness and
uses 7.5 MHU X-ray tube
Asteion VP
Whole body CT Scanner
The Asteion VP is a whole-body computed tomography Spiral single slice CT
Scanner that combines advanced acquisition with simple operation.
Zenith 4500 MRI, the
world's first .45 tesla
whole body permanent
magnet open MRI
system
Permanent MRI
with Dynamic
Balancing
Technology
This OPEN MRI system is developed on the basis of an innovative technology protected by several
international patents. It is the result of a several years of research and combined efforts by the University of
Connecticut and MDT, US since 1998.
Zenith 4500
0.45 Tesla
High Definition
Open MRI
The Zenith 4500, with field strength of
0.45T, is a truly state-of-the art system
capable of delivering images comparable
to those provided by super-conductive
units at the cost of a permanent magnet
system with the increased advantages of
being ready for interventional
procedures and providing increased
patient comfort.
Centauri MPF 3000
0.3 Tesla
The Permanent
Magnet MRI
The Centauri MPF 3000 takes
advantage of Dynamic Balancing
technology innovated by MDT, USA
to achieve high image resolution,
signal-to-noise ratio and contrast,
and fast acquisition enabling
advanced clinical application in
permanent magnetic resonance
imaging systems.
Helium less Super
Conducting 1.5
tesla MRI system
Whole Body
Magnetic
Resonance
Imaging
For the first time, sanrad introduces a superconducting 1.5T MRI with less helium boil off based on a
revolutionary Japanese magnet and cold head technology. It is the most state of art superconducting MRI
with shortest bore length and large magnet aperture. This MRI is equipped with the latest ultra fast EPI
scans and a dedicated Cardiac Scan. This MRI has the lowest power consumption and at the same time
industry's best gradient and RF amplifier specifications. This MRI can be installed in minimum space
without compromising on efficiency.
Chorus GX 1.5T
The new Millennium
Frontier in MR Imaging
CHORUS has evolved a clinically proven system featuring not only a complete range of routine clinical
imaging protocols but also a bundle of advanced application packages. New CHORUS adopts a latest
superconducting magnet designed for routine clinical imaging having 50cm spherical volume and also
for advanced applications.
Powerful 8/16 channel subsystems - Exceptional image quality and fast imaging capability.
Patient handling subsystem provides patient comfort and reduced patient anxiety.
The fully automated scan operation need not any interruption and maximize scan throughput.
The remote access capability provides faster service and better system uptime
Sanrad is firmly committed to
improvement in all aspects of the
business and always aiming above
the mark to hit the mark
It’s all about
Performance
To be the best in the healthcare industry, performance is all that matters. As a major consolidator in Indian
healthcare industry, we gain strength with each acquisition. More advanced technology, more financial
stability and more products, all of which means more performance for you. In short, it takes having the
resources and processes in place to give you the service you deserve. More than just another supplier or
service provider, you need a long term partner in the healthcare business. And that’s exactly what you’ll get
from Sanrad Medical System.
The Commitment
The Team
At Sanrad Medical Systems we are committed to
improving the quality of life of the communities we
serve. We do this by striving for leadership and
global competitiveness in the business sectors in
which we operate. Our practice of returning to
society what we earn evokes trust among
consumers, employees, shareholders and the
community. We are committed to protecting this
heritage of leadership with trust through the
manner in which we conduct our business.
Our team of dedicated highly
trained skilled workers across
10 regional and area offices
spread across all over India.
Along with 7 business
associates covering more than
18 states. All together we have
more than a hundred
employees based at various
offices and service hubs.
History and Milestones
1996
2003
2007
2011
Installation
of first Toshiba
TCT-300S
in India
Crossed an
installed base
of 100 CT
systems in India
Installation of
First permanent
MRI system
in India
Installed
the first 16 slice
MDCT
scanner system
1994
2001
2005
2008
2012
Installation
of first refurbished
Toshiba TCT-80A
CT in India
Installation of
First Refurbished
Spiral CT /
Helical CT
Indigenously
developed the
first Mobile CT
scanner
Crossed an
installed
base of 200
CT systems
Crossed
an installed
base of 325
CT systems
No matter where you are or what your healthcare need,
Sanrad Medical Systems will work together as one to deliver
performance for you, exceptional product quality, unmatched
value and unbeatable service.
The
Future
Sanrad is bathing the sunshine of a new century and embarking on a radiant
future. While enjoying the pleasure of success, it is looking forward to improve its
advantage of cost-performance to a greater extent, and plant our brand & culture
in the hearts of customers. 'We shall strive to remain the leaders in providing
better technology products and become a well-known service solution provider
for all types of diagnostic medical imaging equipments in INDIA".
FORBIZ | WWW.FORBIZ.CO.IN
We make Relationship for Life...
Head Office: 1, Manek, S.V Road, Santacruz (West), Mumbai - 400054, India
Phone: +91-22-26006060, 26494702 Fax: +91-22-26466485
Corporate Office: 108 E-2, 6th Main Road, 3rd Phase, Peenya Industrial Area
Bangalore 560058, Phone: +91-80-28376060, Fax: +91-80-28399556
Email: [email protected], Website: www.sanrad.in