Terms and Terminology For CIRP and ICISF - Air Safety Forum

Transcription

Terms and Terminology For CIRP and ICISF - Air Safety Forum
Terms and Terminology
For CIRP and ICISF
Louise Cullinan
Air Line Pilots Association, International
Critical Incident Response Committee (CIRP) National Chair
Critical Incident Response
Program
Purpose:
To mitigate the impact of an incident or accident and aid
recovery before stress reactions damage job
performance, careers, families, and health. Recognize
that it is a normal reaction to an abnormal situation.
International Critical Incident
Stress Foundation (ICISF)
First responders
► Firefighters
► Police officers
► Emergency room
health professionals
►
Critical Incident Response
Program
► Aloha
243, Mimi
Tompkins
► Peer to peer
Demobilization
Demobilization
After disaster or large-scale incident
► For large groups of emergency responders
► Goals:
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Secondary psychological screening
Psychological decompression
Rest
Refreshment
Information
Outreach
Crisis
Management
Briefing
(CMB)
Crisis Management Briefing
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Provide information
Provide a sense of leadership
Reduce sense of chaos
Re-establish a sense of community
Enhance credibility
Psychological screening
Rumor control
Provide coping resources
Engender cohesion, morale
Defusing
Debriefing
CMB
3-Phase
7-Phase
3-Phase
• Introduction
• Exploration
• Information
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Introduction
Fact
Thought
Reaction
Symptom
Teaching
Re-Entry
• Introduction
• Facts
• Information
Crisis Management Briefing
Phase 1: Introduction
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Introduce team members
State purpose / describe
process
Motivate participants
Set ground rules
Stress confidentiality
Not investigative
No one forced to speak
All viewpoints are important
Crisis Management Briefing
Phase 2: Facts
Ask for brief description of event
► Group members share experiences of the
event only as much as they wish
► Ask clarifying questions
► Look for themes / concerns
► Assess need for more help
► Reassure as necessary
►
Crisis Management Briefing
Phase 3: Information
Acknowledge / summarize the group
exploration
► Normalize experiences and / or reactions
► Rest / family life / stress management
► Offer additional help such as one-on-ones
► Teach key stress
survival skills
► Emphasize taking
care of self
►
Questions?
ALPA National CIRP Chairman
Louise Cullinan
[email protected]
970 291-9367
ALPA National CIRP Vice Chairs
Bill Cheney
[email protected]
732 979-4993
Tony Faul
[email protected]
703 624-2352