Cover_Gate.indd r1

Transcription

Cover_Gate.indd r1

T H E
6205 Peachtree Dunwoody Road
Atlanta, GA 30328
678-645-0000
N A T U R E
O F
BALANCE
COX ENTERPRISES, INC.
Cox Enterprises
Consolidated Revenues
2004 ANNUAL REPORT
www.coxenterprises.com
In Millions of Dollars
8,858
9,882
10,750
12,000
11,552
E
7,973
9,000
6,191
C
6,000
5,304
N
4,863
A
4,358
L
3,635
A
2,844
B
3,000
94 95 96 97 98 99 00 01 02 03 04
T H E
Atlanta, GA 30328
678-645-0000
N A T U R E
O F
BALANCE
Cox Enterprises
2004 ANNUAL REPORT
8,858
9,882
10,750
12,000
11,552
E
7,973
9,000
6,191
C
6,000
5,304
N
4,863
A
4,358
L
3,635
A
2,844
B
3,000
94 95 96 97 98 99 00 01 02 03 04
Cox Enterprises
At-A-Glance
Cox Communications
Manheim
Cox Newspapers
Cox Television
Cox Radio
AutoTrader.com
Cox Communications is one of the largest
broadband communications companies in
the U.S., delivering cable TV, high-speed
Internet and telecommunications services,
as well as new advanced services including
high-definition TV, entertainment on demand
and digital video recorders.
Manheim is the world’s leading provider of used
vehicle services and marketplaces for the millions
of cars that change hands every year. Manheim
supports sellers in getting the maximum value
for their vehicles, and provides buyers a reliable
and safe market to purchase a wide array of
cars. Technological innovation is incorporated at
every stage of Manheim’s processes.
Cox Newspapers is one of the nation’s 10 largest
newspaper publishing enterprises, with 17 daily
papers and 25 non-dailies. Cox Newspapers
operates a direct mail business, distributes
classified advertising publications, creates
customized newsletters and owns one-third of
a newsprint manufacturing business.
Cox Television operates both network-affiliated
and independent television stations across the
country as well as local cable channels. In addition
to its broadcasting entities, Cox Television owns
three television advertising sales rep firms, which
together are number one in this industry segment.
Cox Radio is the largest pure-play radio station
group and one of the largest radio broadcasting
companies in the United States, based on
revenues. The company operates 79 stations,
including 66 FM and 13 AM stations in 18 markets.
With a focus on operating excellence and the
customer, Cox Radio’s high-performing radio
clusters fit well with current media-buying
approaches. A majority-owned subsidiary of
Cox Enterprises, the company stock is traded
on the New York Stock Exchange under the
symbol “CXR.”
AutoTrader.com, headquartered in Atlanta, GA,
is the world’s largest online auto classifieds
marketplace and consumer information Web site.
Through easy-to-use search tools and innovative
merchandising products, AutoTrader.com unites
buyer and seller online – dramatically improving
the way people research, locate and advertise
vehicles. Cox Enterprises is the majority owner
of AutoTrader.com.
BY THE NUMBERS
C OX E N T E R P R I S E S
is one of the nation’s leading
media companies and providers
of automotive services. We are a
Top 10 national player, based on
Revenues: $6.4 billion
Employees: 23,500
Cox Communications has 6.6 million total
customer relationships in 22 states, including
6.3 million basic cable subscribers. Through
Cox Business Services, it serves more than
140,000 business locations.
RELATED OPERATIONS
Cox Media
revenues, in every major business
Advertising sales
category where we compete.
HIGHLIGHTS OF THE YEAR
• Increased number of “bundled” customers
(those subscribing to at least two major Cox
services) to more than 2.7 million, representing
44% of total basic cable customers.
2004 REVENUES: $11.6 BILLION
10-YEAR COMPOUND ANNUAL GROWTH RATE: 15%
EMPLOYEES: 77,000
• Again received the highest honor in J.D. Power
and Associates’ Residential Local Telephone
Customer Satisfaction StudySM in the Western
Region. Also ranked highest nationwide for
bundled customer satisfaction in J.D. Power
and Associates’ 2004 Residential Long
Distance Telephone Service StudySM.
• Turned up the speed on Cox High Speed
Internet, giving Cox customers faster speeds
and even greater value at no additional cost.
• Following the destruction caused by the
largest natural disaster to hit a Cox property,
restored service and 265 miles of hurricanedamaged network within 30 days to customers
in Florida’s Gulf Coast region.
BY THE NUMBERS
Employees: 32,000
Manheim registers to sell 10 million vehicles
at its 116 locations worldwide and online.
RELATED OPERATIONS
Manheim Automotive Financial Services
Financing, insurance and related services
Remarketing Solutions
Resale services for vehicle consignors
Dent Wizard
BY THE NUMBERS
Employees: 15,000
Cox Newspapers publishes 17 daily newspapers
with a Sunday circulation of 1.52 million.
RELATED OPERATIONS
RELATED OPERATIONS
Valpak
TeleRep
Harrington, Righter & Parson
MMT Sales
National direct mail advertising
Cox Custom Media
Commercial newsletter publishing
Trader Publishing
Automotive paintless dent removal
Manheim Government Services
SP Newsprint
Auto Body Repair
Repairs for dealers, insurance companies,
rental car companies and others
(33% owned)
Recycled newsprint producer
PAGAS Mailing Services
Direct mail advertising
• Opened new Manheim DRIVE Center designed
to enhance future of entire automotive
remarketing business.
• Posted record performance at Valpak
and PAGAS.
• Manheim Simulcast expanded to 500 lanes
at 80 auctions.
• Increased dealer sales percentage at almost
every auction location.
• Grew MAFS, Manheim’s financing arm,
to be the second largest contributor to the
bottom line.
• Started Auto Body Repair business to support
dealers, insurance and rental car companies
for their auto body repair needs.
Revenues: $694 million
Employees: 2,700
Cox Television operates 15 stations and 2 local
cable channels in 11 markets—reaching 30 million
viewers—and a Washington, D.C. bureau.
(50% owned) 749 publications
Vehicle, employment and real estate guides
Disposal services for government and utilities
BY THE NUMBERS
• Internet advertising revenue increased 27%
and achieved profitability a year ahead of plan.
• More than 1 million users registered on
Cox Newspapers Web sites.
• Continued to advance employee training
at all levels.
• Record revenues and operating cash flow
at 50%-owned Trader Publishing. 96 new
publications launched.
National ad sales representation
BY THE NUMBERS
Employees: 2,200
Cox Radio operates 79 stations in 18 markets,
reaching over 13 million listeners each week.
RELATED OPERATIONS
CXRi – Internet Web Sites
• Strong ratings and sales led Cox Television
stations to record profit.
• Four stations achieved 50% of all local news
viewing in at least one primary news strip.
• The 2004 Cox Television Political Initiative
provided free candidate air-time and
“Get Out The Vote” public service campaigns
in addition to extended news coverage.
• Station Internet sites drew 40% more unique
users and became profitable.
• WFTV’s hurricane coverage – marked with
distinctive “firsts” and defining moments –
dominated the market ratings.
• Stations completed their digital transition
to full-power DTV signals, with first-in-themarket broadcasts of local High Definition
specials.
• Posted record financial results despite soft
demand in radio advertising.
• Station clusters raised cash, food, water, pet
supplies, and facilitated blood donations in
response to the Florida hurricanes.
• Continued to invest in our station brands,
resulting in some of the best rating periods
in the company’s history.
• Launched a Customer Service Initiative to
improve accountability with our advertisers.
• Announced plans to roll out HD Radio to
80% of our stations over the next four years.
BY THE NUMBERS
Employees: 1,020
AutoTrader.com aggregates in a single location
an average of 2.6 million vehicle listings from
approximately 37,000 dealers and 250,000 private owners. This provides the largest selection
of vehicles attracting an average of 8.1 million
unique visitors every month.
• Increased revenue 42% and profits 76%
over 2003.
• Shown by independent research to facilitate
$50 billion in retail automotive sales, 14% of
the entire U.S. market.
• Increased Web site traffic from 7.3 million to
8.1 million average monthly visitors.
Cox Enterprises
Management
James C. Kennedy
Chairman and Chief Executive Officer
Preston B. Barnett
Vice President and General Tax Counsel
Sanford H. Schwartz
Vice President, Business Development
David E. Easterly
Vice Chairman
Richard D. Huguley
Vice President, Development
John C. Williams
Vice President, Marketing
Dennis Berry
President and Chief Operating Officer
Richard J. Jacobson
Vice President and Treasurer
Alexandra M. Wilson
Vice President, Public Policy
Robert C. O’Leary
Executive Vice President and Chief Financial
Officer
Marybeth H. Leamer
Vice President, Human Resources
Location
Timothy W. Hughes
Senior Vice President, Administration
Michael J. Mannheimer
Vice President, Supply Chain Services
and Chief Procurement Officer
John G. Boyette
Senior Vice President, Investments
and Administration
Andrew A. Merdek
Vice President, Legal Affairs,
General Counsel and Secretary
Alexander V. Netchvolodoff
Senior Vice President, Public Policy
Gregory B. Morrison
Vice President and Chief Information Officer
Cox Enterprises, Inc.
Atlanta, GA 30328
(678) 645-0000
Cox Media Hot Line
1-877-4-COXNEWS
(1-877-426-9639)
• Customer base totals approximately 14,000
paying dealers, an increase of 28% over 2003.
• Added Yahoo! Autos and Edmunds as exclusive listings distribution partners to complement existing deals with AOL, Univision and
Internet Broadcasting Systems, Inc.
• Signed up Audi and Volvo as OEM-certified
partners, bringing the total in December 2004
to 22 partners with 231,000 listings.
• The Cox-owned national advertising sales
rep firms led its segment, handling over half
of all national spot dollars on non-network
owned television stations.
Debuting in September 2004, the 145,000-square-foot, 30-acre Manheim DRIVE Center, located south of Atlanta, GA, is the
remarketing industry’s first and only research and development facility.
Our thanks to the employees appearing in this report:
James O. Robbins
President and
Chief Executive Officer
Dean H. Eisner
President and
Jay R. Smith
President
Andrew S. Fisher
President
Robert F. Neil
President and
Chip Perry
President and
Back Cover from left to right: Leigh DuBray – Security Officer, John Willis – Fleet Assistant, Peter Ayala – Building Technician; Front Cover from left to right: Mark Dawson – Director of Information Services, Helen Zhang –
Senior Tax Specialist, Carol Larner – Assistant Vice President and Assistant Treasurer; Page 4 from left to right: Don King – Transmission Supervisor, Mary McHale – Marketing Manager – Cox Business Services, Brian Wilson –
Data Network Engineer; Page 5 from left to right: Karen White – NC Retail CSR (Customer Service Representative), Cheyenne Sanford – C/R Support Coordinator II; Page 6 from left to right: Owen Stephens – Director of
Career Development, Sharon Kay Falls and Ed Falls – Ed – Dealer Sales Representative, Portland Auto Auction, Sharon – Marketing Customer Service Representative, Nivia Banks – Mercedes-Benz Account Coordinator,
Patti Bailey – Auction Manager, Fort Worth Vehicle Auction; Page 7 from left to right: Terry Clare – Technician, Gene Laird – Fuel Truck Supervisor, FAAO; Page 8 from left to right: Julia Wallace – Editor, The Atlanta
Journal-Constitution, Emily Mendez – Editor, La Palma, Omar Gallaga – Editor, ¡ahora sí!; Page 9 from left to right: Eddie Sears – Editor (Ret.) The Palm Beach Post, Lino Dominguez – Publisher & Editor, Mundo Hispánico,
Mary Kay Johnson – General Manager, Cox Target Media / Valpak Los Angeles; Page 10 from left to right: Annette Parks Taylor – Director of Engineering, WPXI, Eric Minor – Anchor, WTOV; Page 11 from left to right:
Tom Terry – Chief Meteorologist, WFTV, Lauren Cervantes – Executive Producer, KFOX, Ray Maker – Engineer, KIRO; Page 12 from left to right: Jeanetta Gill – Traffic Coordinator, Cox Radio Tulsa, David Meszaros –
Vice President and General Manager, WSB AM; Page 13 Clockwise from top: Eugene Brooks – Director of Marketing and Promotions, WFOX (top), Julie Bruner-Sells – General Sales Manager, WBLI, Kevin Vargas –
Program Director, KISS (bottom); Page 14 from left to right: Peggy Booker – Collections Team Leader, Eastern Division, Christina Zara – Business Intelligence Support Manager, Alec Tuckman – Internet Consultant;
Page 15 from left to right: Crestard Falhoun – Technical Customer Care Representative, Jonathan Carven – Internet Specialist.
CHATTAHOOCHEE RIVER, GEORGIA
The Nature of Balance
There is a balance in nature.
It can be there and you might not even notice. Consider the soft carpet of moss at the foot of
pine trees. The weathered boulders of the coast washed with the morning’s fresh mist. That
kind of hidden balance can often be found in our various businesses. Toughness together
with generosity. Innovation alongside tradition. At Cox Enterprises, we strive to maintain
the balance between providing value to stakeholders and offering services to customers. We
balance investments in our businesses and in our communities. In the pages ahead, we’ll
explore our balance throughout the events of 2004. Also observed in these pages are beautiful places, in our home state of Georgia, where nature’s balance is at work every day. These
places have received financial and volunteer support from Cox Enterprises through our
partnerships with: Upper Chattahoochee RiverKeeper, Trust for Public Land, Piedmont
Park Conservancy, PATH Foundation, The Nature Conservancy, Clean Air Campaign,
and Wetlands America Trust.
Let’s explore the nature of balance at Cox Enterprises.
A Message From Jim Kennedy and Dennis Berry
Experience teaches us that the difference between falling short and achieving success, in
business and in life, is often the result of striking just the right balance. As we review 2004,
many of our strongest performances were the result of charting a sensible middle course – to
weigh risk with diligence, and expansion with sound strategic thinking. It was a year of solid
accomplishment in large part because, in every subsidiary and at every level of our operations,
Cox people took a balanced approach to meeting our goals and serving our customers.
Balance In Our Business
A hallmark of our founder, Governor James M. Cox, was the recognition that customers
could be profitably served through more than one product or even one industry. At Cox,
we have always appreciated that new media technologies can complement existing ones,
rather than make them obsolete. Through the years, experts predicted that radio would
mark the death of newspapers, television would destroy radio, cable would make broadcast TV irrelevant, and the Internet would overwhelm all of them.
In fact, and to our great benefit, just the opposite has occurred.
Our audiences seek a variety of news, information and entertainment options that
fit their particular needs throughout their day. Because we have consistently chosen to
embrace the new, while recognizing the enduring value of the old,
we stand today as one of America’s most successful and diversified media enterprises.
Our balanced array of media properties allows us to touch
millions of readers, viewers and listeners in many different
ways. This is one reason we have never been afraid to
have our properties compete against one another –
for advertising dollars or subscription revenue. In
fact, competition has strengthened, rather than
limited, their ability to perform.
We also take a balanced approach when
we make critical strategic decisions. In 2004,
we completed the important step of taking
Cox Communications private, acquiring the
38 percent stake of our broadband operations
that had been publicly owned. We believe this
transaction, the largest ever cash minority buy-in,
will allow us to properly balance stability with growth
for years to come.
Jim Kennedy
Dennis Berry
2
Balance In Our Communities
As significant as our work accomplishments can be for ourselves and for our customers, the
Balance
For The Long Term
importance of balance extends far beyond our workplace into our family and community life.
In 2004, for instance, we were reminded of the awesome power of nature and how
quickly it can bring tragedy and upheaval to the communities we serve. When four hurricanes
struck Florida in quick succession, Cox newspaper, cable and broadcast properties took
We are marathoners, not sprinters.
This thought succinctly explains why
the lead in warning Floridians of the storms’ advance. Afterward, Cox employees played
we chose to acquire the 38 percent
important roles in helping their neighbors rebuild. Just as we strive to be good stewards
public stake of Cox Communications,
of the assets and values that have served our Company so well, we also take seriously our
our broadband operation. The $8.5
responsibility to be good stewards of our communities and natural resources.
billion cash transaction, the largest
In this year’s report we spotlight several of these commitments to organizations like the
of its kind ever undertaken, demon-
Trust for Public Land, The Nature Conservancy and Wetlands America Trust, all devoted
strates the Company’s commitment to
to the preservation of our natural surroundings. Our efforts at the corporate level are
focus on long-term growth – a focus
magnified many times over by the contributions made to community and charitable
that is not always shared by the public
organizations by Cox subsidiaries, as well as the time and talent of thousands of Cox
markets that tend to think ahead only
employees who volunteer in communities across America.
to next quarter’s financial results.
As we look ahead, it’s clear that our Company will have a bright future if we continue
to take a balanced approach to our operations and decisions, and if we seek balance in
our family and community life. We are grateful for the commitment of every one of our
77,000 employees, whose energy, innovation and sound judgment will help us continue to
build on more than 100 years of success.
Since their founding nearly
40 years ago, our cable operations
have flourished during both their
private and public periods, growing
to the third largest in the nation.
Though the financial structure of our
Sincerely,
broadband properties has changed,
their entrepreneurial culture, dedication to customer care, commitment
to technological investment, industryleading reputation and strong growth
Jim Kennedy
Dennis Berry
potential are stronger than ever.
3
C O X C O M M U N I C AT I O N S
Solid as a rock, Cox Communications is a leader among broadband
communications companies. For more than 40 years, Cox has been a
dependable provider of cable TV programming, and today remains one
of the largest, most successful cable companies in the nation. Over the
past decade, Cox has leveraged its success as a cable company to also
deliver advanced broadband services. Cox has used its integrated
broadband network to provide high-speed Internet, telephone and other
advanced services and product features in a way that has customers
praising the consistent, stable level of customer care they receive. In fact,
Cox Communications received the highest honor in J.D. Power and
Associates’ 2004 Residential Local Telephone Customer Satisfaction
Study (Western Region) for overall customer satisfaction, for the second
year in a row. There’s a reason Cox customers are so pleased: The
simplicity of receiving bundled services from one provider is a point of
great convenience, and Cox is a leader in delivering multiple services
seamlessly, simply and easily over its sophisticated digital platform.
The Company’s leadership and longevity in offering advanced broadband
services are a huge part of the Company’s success. Cox maintains its
stability with a dynamic mix of flexibility and attention to the changing
needs of its customers. In 2004, Cox sped up Cox High Speed Internet;
for instance, customers of its most popular service level, Preferred, saw
their service speed up to 4.0 Mbps of download speed and 512 Kbps
upload, at no extra cost. These speeds made Cox High Speed Internet the
fastest broadband Internet service currently available for under $40 a
month for bundled customers. For its millions of cable, telephone and
high-speed Internet customers, it was just another reason why Cox is
their stable, consistent “Friend in the Digital Age.”
4
Stability
B
Nothing shows more confidence in the growth of Cox Communications than
Cox Enterprises’ acquisition of all outstanding public shares for $8.5 billion
on December 8, 2004. This transaction empowers Cox Communications
to focus on the long-term, better positioning the Company for future growth.
The Company is known for its strong operations, driven by excellent
management and employee talent. Among the numerous residential and
commercial broadband services delivered with an unparalleled commitment to customer care, Cox Digital Telephone is a prime example of the
Company’s commitment to growth. First launched in 1997, Cox’s telephone
service quickly propelled the Company to become one of the largest phone
companies in the nation. Starting in 2003, Cox began powering many of
its new phone launches with Voice over Internet Protocol (VoIP) technology,
which allows the Company to deliver phone service over the same private,
managed digital platform as its high-speed Internet services. Cox Digital
Telephone was launched via VoIP technology in five markets in 2004,
with more scheduled in 2005. VoIP allows Cox to introduce the service in
smaller markets where traditional circuit-switched technology isn’t
economically viable. Whether via circuit-switched or VoIP technology,
Cox Digital Telephone delivers reliability, savings and convenience to its
1.3 million customers. Another example of the Company’s exciting growth
is enhanced video offerings like digital video recorders (DVR) and highdefinition television, now available in Cox markets nationwide. These
services, as well as Entertainment on Demand, make it easier than ever
for customers to take control of their viewing and greatly enhance the
Company’s cable service and competitive position. Competition among
providers of cable, Internet and telephone services is keen, but as a
leader in the industry, Cox is well positioned to maintain and grow its
already strong relationships with residential and commercial customers.
With Cox Communications’ powerful, integrated network, its excellent
customer care, and its exciting, powerful communications and entertainment services, growth is a natural.
A
L
A
N
C
E
Growth
CUMBERLAND ISLAND
MANHEIM
Manheim develops and utilizes innovative technologies in every
aspect of its business to enhance customer and employee experiences.
Across 115 locations worldwide, technology solutions developed
by Manheim assist dealers in pricing vehicles, managing accounts,
checking sale inventory, and buying and selling cars. This reach
extends beyond the physical auction through manheim.com, providing
Internet access to sale information and around the clock buying and
selling opportunities. Technology also plays a major role in adding
efficiency to the operations, with widespread use of portable computing, wireless communications networks and data warehousing to
facilitate activities like inspections, title transfers and arbitration. To
assist thousands of dealers in managing their business, Manheim
provides Tracker DMS, a system to manage purchases, accounting,
reporting and inventory management. Manheim employees also
benefit from a sophisticated and flexible information system, and
Main Street, an Intranet site to share ideas and best practices. Nowhere
in the Cox portfolio of businesses is the Company’s commitment to
forward thinking and innovative technologies more apparent than at
the new Manheim DRIVE Center located just south of Atlanta. The
145,000-square-foot, 30-acre facility – aptly named for the center’s
goals of Development, Research, Innovation, Vision and Excellence –
is dedicated to advancing the remarketing industry. This includes
testing new technologies, products and processes and providing a
place where customers, employees and other industry members
can share expertise. New Manheim DRIVE innovations such as
biometric identification and RFID (Radio Frequency Identification)
for vehicle location may be concepts today, but are likely to be
commonplace in the industry sooner than most may think. Clearly,
high tech is second nature at Manheim.
6
High Tech
B
Manheim’s commitment to technology reinforces its leadership position
in the remarketing industry, but it is the Company’s high touch approach
to customers and employees that sets it apart. More than 65,000 dealers
attend one of the Company’s 130 live auctions every week. These gathering places allow dealers to conduct their business among people who
know their names and constantly strive to meet their needs. At the
auctions, dealers regularly take the opportunity to buy and sell cars,
communicate among their peers and meet with major manufacturers
and consignors. They also take advantage of Manheim’s array of services,
including financing, reconditioning, arbitration, title management, electronic selling and more. Experienced Manheim staff at these locations
help buying and selling dealers with their marketplace needs. For example,
Manheim’s financial services staff provides thousands of buying dealers
funds to build floor plans for their purchases so they can acquire their
inventory needs. Similarly, Manheim has more than 500 trained and
dedicated representatives to assist consigning dealers in selling more
of the cars they bring for sale. The Company succeeds in being an
effective marketplace by creating stimulating events, attracting more
buyers and sellers, bringing energy and excitement to the process, and
standing with pride behind its work. In addition to serving customers,
Manheim is committed to providing growth opportunities for its 32,000
employees. In 2004, more than a quarter of the workforce participated
in formal professional development opportunities, including exchange
programs between its operations in the U.S., Canada, Europe, Australia
and Asia. Nice touch.
A
L
A
N
C
E
High Touch
DODD CREEK, RAVENCLIFF WILDERNESS AREA
COX NEWSPAPERS
If one word can describe the entire Cox Newspapers and COXnet staff, that
word would have to be committed. Editors and staffers who go beyond the
expected to bring to their readers the world’s events written with the local
perspective... Columnists who can recognize and spot trends and explain
how these ideas affect international, national or local issues... Journalists
committed to the highest ethical standards... That’s the Cox Newspapers
way, and it has been recognized inside the industry and out, year after year.
Only Cox Newspapers can claim back-to-back recognition from Editor &
Publisher, the industry’s trade publication, for Editor of the Year honors.
First, in 2004, Edward M. Sears, editor of The Palm Beach Post, was credited
by the publication for turning The Post into a “journalistic powerhouse” by
“combining aggressive newsroom recruiting with an insistence on oldfashioned newspaper values.” Then in early 2005 came the same honor
for Julia Wallace, editor of The Atlanta Journal-Constitution, for her “thinkglobal-write-Atlanta philosophy.” This commitment to journalistic excellence
extends through all 17 Cox daily newspapers, the 25 non-dailies and COXnet.
The Dayton Daily News’ hard-hitting series on the Peace Corps, for instance,
brought to light the dangers and abuse faced by volunteers. In Atlanta,
Journal-Constitution religion writer Gayle White insightfully predicted the
impact of religion and values on the outcome of the 2004 presidential
election. And at COXnet, more than 21,000 stories were available throughout
the group, with Cox maintaining its status as one of the major contributors
to The New York Times News Service and its 650 client newspapers around
the globe.
8
Committed
B
Cox Target Media and Trader Publishing both provide creative solutions for thousands of advertisers – Cox Target Media through its national Valpak network and
Trader Publishing through its many classified advertising publications.
Cox Target Media’s formula for success is simple but effective: deliver
the advertisers’ coupons that consumers would most like to see in the Valpak
envelope. Better content raises redemption rates, which drives advertiser sales.
Recent strategic initiatives, especially targeting the restaurant industry, have done
just that. In 2004, Cox Target Media capped three years of solid growth by selling,
producing and distributing nearly 19 billion coupons – a record volume in Valpak’s
36-year history. The increase in volume and earnings has been complemented
by a similarly significant drop in production costs – 15% over the past four
years – the result of concerted quality improvement initiatives. Taken together,
these two trends have significantly strengthened the Valpak brand and positioned
Cox Target Media for continued success in coming years.
Trader Publishing has also experienced a year of strong growth, starting
96 new publications just in 2004. One focus for the year was adding 26 Spanish
language titles out of the Company’s total of 749. No other company in the United
States has the depth and breadth of specialty publishing offered by Trader. But
the Company’s commitment to creative solutions doesn’t end with print publications
as demonstrated by the growth of Trader Electronic Media, which offers targeted
online advertising options. The acquisition of several Internet-only advertisers has
broadened Trader Electronic Media’s offering, which sets the stage for continued
strong growth. Committed and creative, Cox Newspapers brings to life editorial
and advertising opportunities for readers and clients alike.
A
L
A
N
C
E
Creative
CLEAN AIR CAMPAIGN, DOWNTOWN ATLANTA
COX TELEVISION
At Cox Television, the goal is to connect viewers to their communities and
advertisers to their customers. The foundation of these connections are outstanding news broadcasts, distinctive public service, and a broad spectrum of
advertising options over the air and the Internet. Cox news broadcasts are the
leaders in most markets. In fact, in 2004, four stations had more than half
of all news viewing in at least one of the major news time periods, a record
unmatched in major market broadcasting. The reason people turn to Cox stations
is exemplified by WFTV in Orlando, FL. As four hurricanes battered the state
in the fall of 2004, Chief Meteorologist Tom Terry took to the air as the first
to predict that Hurricane Charley was changing paths and would directly hit
Orlando and Central Florida. Whole communities reacted immediately to his
report, giving them crucial additional time to prepare for the storm. Ratings
leaped. With news, substance is everything.
The same dedication in sales was embodied by the Image Plus program
that gives small advertisers special access to high-quality production and timeslots they might not normally be able to afford to reach consumers and grow
their businesses. It has proven to be a lucrative new market, demonstrated by
commitments for $9 million across the Cox group. Nationwide, the Cox sales
reps provide the same uncompromising service to hundreds of stations from
the major group owners.
10
Substance
B
In television, viewers are acutely sensitive to the balance between substance
and style. TV literally reflects and sets styles instantly seen and evaluated by
viewers. The strongest editorial content must be matched by a clear and
interesting presentation style and Cox stations are leaders in serving community expectations. New weather sets and presentations were rolled out in
multiple markets and new investments were made in digital editing capability.
As the digital broadcasting and high definition (HDTV) era dawns, higher quality
pictures are increasingly the centerpiece of viewer expectation. In 2004, Cox
Television stations completed its rollout of HD technology with all stations now
at maximum licensed power. Station Web sites also now feature high-quality
video. This investment in the newest technology emphasizes the Company’s
belief in the future and the sensitivity of today’s increasingly tech-savvy
consumer. The sales style at the stations and the three national ad sales
representation firms illustrates the Company’s commitment to the highest
level of client service. Relentless execution, a sense of urgency, and providing
tangible results are the traditional Cox style that will never go out of fashion.
A
L
A
N
C
E
Style
PIEDMONT PARK, ATLANTA
COX RADIO
Cox Radio has one overriding principle and that’s operational excellence. It’s the priority at
every Cox Radio station, along with an uncompromising determination to serve advertisers
and listeners with great radio programming. That’s why Cox Radio has always limited the
commercial loads on its stations to make sure listeners keep listening and advertisers are
heard. Another part of the oneness that runs through every Cox Radio station, whether it’s
a Louisville station playing Oldies or a Tulsa FM station broadcasting the latest country
hits, is the dedication to the local community. Every one of the Cox Radio stations contributes
to the lifeblood of its community hosting concerts, fun-runs, charitable events, job fairs
and much more. Another one of the things you’ll soon find happening across Cox Radio
stations is the switch to HD Radio™. In the next four years, 80 percent of the Company’s
stations will be broadcasting in HD, or high definition. This new technology allows, at a
minimum, better sound quality: AM will sound like FM; FM will sound like CDs. And HD
Radio™ opens up a wide world of possibilities to improve content and services as more
and more digital receivers come into the market. One thing’s for sure: there’s one company
that has both the initiative and the know-how to bring the value of HD Radio™ to its member
stations and ultimately to its listeners and advertisers, and that one is Cox Radio.
12
One
B
Based on revenues, Cox Radio is the largest pure-play radio station group and is one of the
largest radio broadcasting companies in the country. What enables the Company to achieve
success is its many stations – 79 in 18 markets – that give Cox Radio just the right mix of
diverse formats. A Cox Radio station is the number one station in nine of 18 total markets.
In 17 markets, Cox operates one of the top three stations and in all 18 markets, a Cox station
is among the market’s top five. Cox Radio’s many stations operate in healthy, high-growth
metropolitan areas such as Atlanta, Orlando, Houston and Jacksonville, and Cox stations give
listeners many format choices. The combination of market reach and format diversity allows
Cox Radio to devise highly effective, targeted media placement programs for advertisers.
Finally, Cox Radio is made up of many community-minded professionals. Nowhere was this
more evident than among the staff of Cox Radio’s Florida stations in the wake of the
hurricanes that hit their state during the fall of 2004. Station-backed relief efforts included
a concert in Jacksonville benefitting the Red Cross Disaster Relief Fund, collecting bottled
water for victims in Miami and fundraisers for cash, blood, food and even pet supplies in
Tampa and Orlando. One Company comprised of many. That’s Cox Radio’s perfect balance.
A
L
A
N
C
E
Many
WOLF CREEK, UNION COUNTY
AUTOTRADER.COM
AutoTrader.com is a successful example of the symbiosis between virtual
and actual. As an online “many-to-many marketplace”, AutoTrader.com
unites tens of thousands of car buyers and sellers on a daily basis in a
way that could never be accomplished in the “real world.” That might
be enough for some but not AutoTrader.com. They keep offering more.
With innovative tools for dealers, such as their Dynamic Display Ad and
multiple photo features, AutoTrader.com assists dealers in merchandising
their inventories in exciting ways. The Web site delivers real customers –
and real profits – to dealers, with an ROI much higher than traditional
media. As a result, 14,000 dealers have been enrolled to date. From
the consumer’s standpoint, AutoTrader.com provides a virtual solution
to a comprehensive shopping process. Instead of driving from lot to
lot, the buyer can search thousands of lots and driveways from their
home or office. A powerful and cost-effective advertising medium,
AutoTrader.com has pioneered presenting detailed information online
about real-time inventory. You could say it’s virtually impossible to find
another online company as innovative and customer-oriented as
AutoTrader.com. And odds are that’s absolutely right.
14
Virtual
B
While AutoTrader.com’s marketplace may be virtual, the Company’s
facilitation of more than $50 billion in annual transactions – representing 14 percent of the entire U.S. market – through consumer,
dealer and private owner use of the site is both real and quantifiable.
AutoTrader.com is the world’s largest online automobile classifieds
marketplace and consumer information Web site, offering on average
2.6 million vehicle listings from 37,000 dealers and 250,000 private
owners. On a monthly basis, there are 8.1 million visitors to the
AutoTrader.com site. But while the “.com” part of the name indicates
a virtual company, the technology would be meaningless without
skilled, committed people standing behind it. With a workforce more
than 1,000 strong, AutoTrader.com is a company that is absolutely real
and that cares about its communities. In 2004, AutoTrader.com employees
made commitments to their communities through a number of projects
including: supporting hurricane relief efforts at Florida dealerships, raising
funds for St. Jude’s Children’s Hospital, and making donations as a
LifeBoard member of the American Red Cross and to Project Open Hand.
Virtual and actual. AutoTrader.com has found the balance.
A
L
A
N
C
E
Actual
ARABIA MOUNTAIN TRAIL, LITHONIA
Ourselves and Others
Nature is the quintessential example of balance. On the previous pages, we have seen the beautiful
and serene side of nature. We know, however, that nature has an entirely different side, one that can
be dark and violent. This other side became all too clear for residents of the Southeast last August
and September as a series of hurricanes brought devastation and destruction to the region. But even
these forces of nature were balanced by something equally powerful – people pulling together to survive
and recover from these storms. And many of these people were our own.
Coverage From the Center of the Storm
Williams and Steve Noble both lost their homes during
For many of our Florida-based news organizations, being
Hurricane Ivan, they and many other employees affected
in “the eye of the storm” took on an entirely new mean-
by the hurricane returned to work immediately to begin
ing as they found themselves experiencing it firsthand while
the process of rebuilding the system and serving customers.
covering the actual story. At The Palm Beach Post, this meant
Within hours of the hurricane, more than 100 employees
keeping critical employees – those necessary for the
from throughout the country descended on Gulf Coast
paper to be published – on the job during the two
to help their co-workers repair more than 265 miles of
hurricanes that struck the area. To do so, The Post had
damaged network and repair lines to more than 35,000
to provide temporary shelter and meals for employees
homes in less than 30 days. Employees in Cox’s Central
and their families, totaling well over 300 people, for more
Florida operation demonstrated a similar commitment
than three days for Frances and two days for Jeanne.
to customer care and teamwork when the Gainesville
The same kind of cooperation was visible
when Hurricane Isabel hit the eastern
seaboard in September, 2003. Cox’s
largest North Carolina daily
and Ocala areas were hit by two more hurricanes.
The community service aspect of
news coverage was exemplified at Orlando’s
WFTV-TV. The staff ’s reporting of fast-
newspaper, The Daily Reflector in
moving Hurricane Charley, which veered
Greenville, opened its doors to staff
off its projected course to head straight
members of its two sister dailies,
toward Orlando in a matter of hours,
the Rocky Mount Telegram and the
transmitted critical information to area
Elizabeth City Daily Advance. Several of
Cox’s non-dailies also used Cox’s North
residents about the changing and fastapproaching storm. The station’s
Carolina facility in Greenville to
Chief Meteorologist Tom Terry is
produce their newspapers. Likewise,
credited with giving Orlando the first
The Enterprise relocated staffs from
warning that Charley was headed its
two other Cox non-dailies to its
way. During the night, employees
Williamston, NC, facility, which was
worked tirelessly to air updated
less likely to lose power or be flooded.
weather crawls, post information on
At Cox Communications’ Gulf
the station’s Web site and even operate
Coast operation, getting the job done was a priority,
bilingual phone banks to provide critical news to
even if you were a victim yourself. Though Tucker
the Hispanic community.
16
PHOTOS PROVIDED BY THE PALM BEACH POST.
Ourselves and Others
Weeks later in Orlando, when Hurricane Frances
In the immediate aftermath of the storm, The Palm
came bearing down, the actions of one Cox employee will
Beach Post distributed free papers to those waiting in line
stand as an inspiration to us all. Keith Altiero of Cox
for supplies and to those in shelters so that victims could
Radio’s WDBO-AM joined his station’s crew, in spite of
keep abreast of relief efforts. The Post also spearheaded
the fact that he was still weak from cancer treatments.
a massive fundraising effort “United to Help” from
Keith worked the critical hours during and after the
which all proceeds went to help victims in surrounding
storm, running on adrenaline for 48 hours straight. And
counties. Cox Radio’s Miami stations WEDR-FM and
when the final hurricane of the season, Jeanne, assaulted
WHQT-FM joined the campaign, and even in Ohio,
Florida yet again, he was back at the station hard at
Cox newspapers ran promotional ads so their readers
work. By November 30, the official hurricane season was
could contribute. More than $100,000 was raised.
over and Keith was fighting cancer once more. He lost
his fight on December 19, 2004.
Cox Broadcasting properties also were major players
in fundraising and donation efforts in their respective
communities. In Orlando, Cox’s radio and TV stations
The Many Faces of Relief
staged a live remote to collect relief money, blood donations,
Cox employees displayed a level of concern and compas-
food and pet supplies. In Jacksonville, Cox Radio stations
sion in the aftermath of these storms that was equal to
promoted a free concert that raised $75,000 in monetary
the level of commitment and cooperation displayed in
donations for the Red Cross Disaster Relief Fund. In
the storms’ midst.
Hollywood, FL, near Miami, two Cox Radio stations
Our automotive divisions found many ways to help.
delivered vast amounts of water to victims, thanks to the
Gene Laird, a Manheim gas truck operator, braved the
generosity of their listeners. Although many were them-
treacherous trip from Orlando to Pensacola to deliver
selves victims of Ivan’s destruction, Cox Communications
250 gallons of much-needed fuel to fellow employees
employees created and contributed to relief funds that
at Manheim’s Pensacola auction. Similarly, Manheim’s
raised more than $57,000 to benefit their co-workers, as
Mississippi Auto Auction sent a truckload of ice and water
well as funds and volunteer activities that helped the
to its sister auction in Pensacola, where such basics were
whole Gulf Coast community bounce back. And well
almost non-existent. Florida Auto Auction provided gas
beyond the Florida state line, Cox Radio crews in
to keep the news trucks running at Cox’s WFTV-TV in
Tulsa, OK, generated nearly $6,000 for hurricane victims.
Orlando. The channel returned the favor by running
These are only a few of the hundreds of examples
announcements for employees and customers on the
of the extraordinary measures demonstrated by Cox people
auction’s business status. And, Scott Guillerm, a key
and divisions during an extraordinary series of events.
accounts consultant with AutoTrader.com, joined a com-
They underscore, again, that Cox employees not only
pany team of volunteers. They traveled to auto dealers
take care of each other, but also take care of others in
across Florida’s western Gulf Coast, bringing relief
their communities. It’s a great example of the nature of
supplies and helping to clear debris from their lots.
balance at Cox.
18
PHOTOS PROVIDED BY THE PALM BEACH POST.
Cox Communications
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
CORPORATE OFFICERS
James O. Robbins
President and
James A. Hatcher, Esq.
Senior Vice President,
Legal and Regulatory Affairs
Patrick J. Esser
Executive Vice President and
Chief Operating Officer
Scott A. Hatfield
Senior Vice President and
Chief Information Officer
Jimmy W. Hayes
Executive Vice President, Finance
Chief Financial Officer
Claus F. Kroeger
Senior Vice President, Operations
Christopher J. Bowick
Senior Vice President, Engineering
Chief Technical Officer
Jill Campbell
Dallas S. Clement
Senior Vice President, Strategy
and Development
Mae A. Douglas
Chief People Officer
John M. Dyer
F. William Farina
Advertising Sales
Joseph J. Rooney
Senior Vice President, Marketing
Robert C. Wilson
Programming
Andrew I. Albert
Vice President, Programming
Susan P. Ballance
Controller
Preston B. Barnett
Vice President, Tax
Susan W. Coker
Ellen M. East
Vice President,
Communications and Public Affairs
William J. Fitzsimmons
Vice President,
Accounting and Financial Planning
Chief Accounting Officer
Steve M. Gorman
Vice President, High Speed
Internet Marketing and
Product Management
Thomas G. Guthrie
Vice President,
Information Technology Operations
Erin B. Hand
Vice President, Talent and
Development
Scott Hightower
Vice President, Data/Voice
Product Development
John G. Hildebrand
Vice President, Multimedia
Engineering
Veenod Kurup
Vice President, Data Product
Services
J. Lacey Lewis
Vice President, Investor Relations
Sherryl D. Love
Vice President, Materials
Management
20
Andrew A. Merdek
Secretary
Richard A. Mueller
Vice President, Network Planning,
Engineering and Operations
Stephen K. Necessary
Vice President,
Video Product Development
Belinda Turner Patterson
Vice President, People Services
Katherine S. Payne
Vice President, Programming
Carrington F. Phillip, Esq.
Vice President, Regulatory Affairs
David Pugliese
Vice President, Product
Management and Marketing
Robert N. Redella
Vice President, Mergers and
Acquisitions
Jay A. Rolls
Vice President, Telephone
and Data Engineering
LOCATIONS
Following is a list of Cox Communications’ largest operations (those serving 15,000 or more customers).
Arizona
Arizona operation includes Phoenix, Tucson,
Sierra Vista and nearby areas
Nebraska
Omaha (including Council Bluffs, Iowa)
Arkansas
Bentonville, Fayetteville/Springdale, Fort Smith,
Jonesboro, Russellville and nearby areas*
California
Humboldt
Orange County/Palos Verdes
San Diego
Santa Barbara/Bakersfield
Nevada
Las Vegas
New England
New England operation encompasses Rhode Island
and portions of Connecticut and Massachusetts
North Carolina
North Carolina operation includes Greenville,
New Bern, Rocky Mount and nearby areas
Florida
Central Florida (Gainesville, Ocala and nearby areas)
Gulf Coast (Pensacola, Ft. Walton Beach and nearby areas)
Georgia
Middle Georgia (Macon, Warner Robins and nearby areas)
Ohio
Cleveland area
Oklahoma
Oklahoma operation includes Oklahoma City, Tulsa,
Enid, Muskogee, Stillwater, McAlester and nearby areas
Kansas
Kansas operation includes Dodge City/Garden City,
Manhattan/Junction City, Salina, Southeast Kansas,
Topeka, Wichita and nearby areas
Texas
Bryan, Georgetown, Tyler, Victoria and nearby areas*
West Texas (Lubbock, Midland, Amarillo, San Angelo,
Abilene and nearby areas. Also includes Clovis,
New Mexico.)
Louisiana
Alexandria, Bossier City, Lafayette, Lake Charles,
New Iberia and nearby areas*
Baton Rouge
New Orleans
Virginia
Hampton Roads
Northern Virginia (Fairfax County and Fredericksburg)
Roanoke
*These locations are part of the Middle America Cox operation, encompassing portions of Arkansas, Louisiana, Missouri, Oklahoma and Texas.
OPERATIONS MANAGEMENT
Robin H. Sangston, Esq.
Vice President and
Assistant General Counsel
Janet H. Barnard
Vice President and Region
Manager, Middle America
Percy J. Kirk
Manager, Omaha, NE
Kevin H. Haynes
Vice President and General
Manager, Cleveland, OH
Debbie Siek
Vice President, Customer Care
David A. Bialis
Vice President and
Region Manager, Oklahoma
Thomas H. ”Duffy” Leone
Manager, Orange County, CA
Marilyn S. Humphrey
Manager, Roanoke, VA
Greg Bicket
Manager, New Orleans, LA
Gary T. McCollum
Manager, Northern Virginia
Franklin R. Bowers
Manager, Hampton Roads, VA
J. Stephen Rizley
Manager, Arizona
Julie O. McGovern
Vice President
and General Manager,
Santa Barbara/Bakersfield, CA
Leo W. Brennan
Manager, Las Vegas, NV
Philip C. Ahlschlager
Manager, North Carolina
Paul J. Cronin
Vice President and
Region Manager, New England
Keith N. Crossley
Manager, Humboldt, CA
Kimberly C. Edmunds
Manager, Kansas
J. Michael Dyer
Manager, Middle Georgia
William K. Geppert
Manager, San Diego, CA
Mike J. Giampietro
Manager, Central Florida
John P. Spalding, Esq.
Vice President and
Assistant General Counsel
William R. Stemper
Vice President,
Cox Business Services
Mary E. Thigpen
Vice President, Strategy
Mark S. Williams
Vice President,
Engineering Field Operations
Ali M. Zanjani
Vice President, Sales and
Distribution
Jacqui D. Vines
Manager, Baton Rouge, LA
Connie S. Wharton
Manager, West Texas
L. Keith Gregory
Manager, Gulf Coast, FL
21
Manheim
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
MANAGEMENT:
EXECUTIVE
CORPORATE
OPERATIONS
SALES
Dean H. Eisner
President and
Andrew M. Drake
Vice President,
Product Management
David M. Berkstresser
Vice President, Operations, Southwest
Diane F. Barton
Vice President, Operations
Jamie D. Porter
Executive Vice President,
Operations
Jeffrey J. Lenar
Vice President, Real Estate
Anthony J. Giurato, Jr.
Vice President, Operations, Midwest
Joseph J. Cadigan, Jr.
Vice President, Operations
Kyle E. Ohman
Vice President, Operations, Southeast
Michael P. Lasini
Vice President, Sales
Daniel E. Thomas
Vice President, Operations, West
Michael F. Moumousis
Vice President, National Accounts
Keith N. Williams
Vice President, Operations, Northeast
Charles E. Novince
J. David Young
Vice President, Operations, Florida
Michael L. Russo
Michael W. Broe
New Business Ventures
Michael J. Langhorne
Ralph M. Liniado
Development
Harold J. Logan
Strategic Planning and
Industry Relations
Nick H. Peluso
Senior Vice President, Sales
Michael S. Lang
Joe Luppino
Vice President,
Chief Technology Officer
Lilicia Perry
22
Michael L. McKinney
Vice President, Dealer Sales
David Munnikhuysen
Vice President, Reconditioning
Operations
Thomas J. Nohstadt
Vice President,
International Development
David R. Nutter
Vice President,
Auto Body Repair
Berta M. Phelps
Vice President, Best Practices
Robert W. Pohle
Vice President, Special Operations
William A. Tiedemann
Vice President,
Auction Services
Gary W. Edwards
Vice President,
Auto Body Repair, Southeast
Andrew W. Ingalls
Vice President,
Auto Body Repair, Great Lakes
Jeff R. Corigliano
Vice President,
Auto Body Repair, West
NORTH AMERICAN LOCATIONS
Arizona
Manheim’s Arizona Auto Auction
Manheim’s Greater Auto
Auction of Phoenix
Manheim’s Tucson Auto Auction
California
Manheim’s Bay City Auto Auction
Manheim’s California Auto
Dealer’s Exchange
Manheim’s Fresno Auto Dealers
Auction
Manheim’s Los Angeles Dealers
Auto Auction
Manheim’s Riverside Auto Auction
Manheim’s San Diego Auto Auction
Manheim’s Southern California
Auto Auction
Colorado
Manheim’s Colorado Auto Auction
Manheim’s Denver Auto Auction
Florida
Manheim’s Central Florida
Auto Auction
Manheim’s Daytona Auto Auction
Manheim’s Florida Auto Auction
of Orlando
Manheim’s Greater Tampa Bay
Auto Auction
Manheim’s Imperial Auto Auction
Manheim’s Lakeland Auto Auction
Manheim’s Lauderdale-Miami
Auto Auction
Manheim’s Orlando Orange County
Auto Auction
Manheim’s Pensacola Auto Auction
Manheim’s St. Pete Auto Auction
Manheim’s West Palm Beach
Auto Auction
Georgia
Manheim’s Atlanta Auto Auction
Manheim’s Bishop Brothers
Auto Auction
Manheim’s Georgia Dealers
Auto Auction
Manheim DRIVE Center
Hawaii
Manheim’s Aloha Auto Auction
Illinois
Manheim’s Arena Auto Auction
Manheim’s Auction Way Sales
Manheim’s Gateway Auto Auction
Manheim’s Greater Chicago
Auto Auction
Indiana
Manheim’s Fort Wayne
Vehicle Auction
Manheim’s Louisville Auto Auction
Kentucky
Manheim’s Mid-America
Auto Auction
Louisiana
Manheim’s Greater New Orleans
Auto Auction
Manheim’s Lafayette Auto Auction
Maryland
Manheim’s Baltimore-Washington
Auto Exchange
Massachusetts
Manheim’s American Auto Auction
Michigan
Manheim’s Detroit Auto Auction
Manheim’s Metro Detroit
Auto Auction
Manheim’s Michigan Auto Auction
Minnesota
Manheim’s Minneapolis Auto Auction
Manheim’s Northstar Auto Auction
Mississippi
Manheim’s Mississippi Auto Auction
Missouri
Manheim’s 166 Auto Auction
Manheim’s Kansas City Auto Auction
Manheim’s St. Louis Auto Auction
Nebraska
Manheim’s Omaha Auto Auction
Nevada
Manheim’s Greater Las Vegas
Auto Auction
Manheim’s Greater Nevada
Auto Auction
New Jersey
Manheim’s National Auto
Dealers Exchange
Manheim’s Skyline Auto Exchange
OTHER BUSINESSES
INTERNATIONAL LOCATIONS
John E. Bailey
Managing Director,
Manheim Europe
England
Manheim Auctions – Birmingham
Manheim Auctions – Bristol
Manheim Auctions – Clochester
Manheim Auctions – Coventry
Manheim Auctions – Gloucester
Manheim Auctions – Haydock
Manheim Auctions – Knottingley
Manheim Auctions – Leeds
Manheim Auctions Leeds – Commercials
Manheim Auctions – Leicester
Manheim Auctions – Manchester
Manheim Auctions – Mansfield
Manheim Auctions – Middlesbrough
Manheim Auctions – Northampton
Manheim Auctions – Rotherham
Manheim Auctions – Washington
Manheim Auctions – Wimbledon
Portfolio Europe – Manchester
Vehicle Remarketing Solutions – Coventry
KAH Systems – Newcastle upon Tyne
Mark J. Brunn
Vice President and
General Manager,
Kelly G. Conger
President, Dent Wizard
H. David Fowles
Managing Director,
Manheim Asia-Pacific
Leon L. Lyon
Vice President and
General Manager, MAFS
Manheim’s Skyline Port
Newark Facility
New Mexico
Manheim’s Albuquerque Auto Auction
New York
Manheim’s Newburgh Auto Auction
Manheim’s Northway Exchange
Auto Auction
North Carolina
Manheim’s Aycock Auto Auction
Manheim’s Statesville Auto Auction
Ohio
Manheim’s Cincinnati Auto Auction
Manheim’s Ohio Auto Auction
Oregon
Manheim’s Portland Auto Auction
Pennsylvania
Manheim’s Butler Auto Auction
Manheim’s Hatfield Auto Auction
Manheim’s Keystone Auto Auction
Manheim’s Auto Auction
South Carolina
Manheim’s Clanton’s Auto Auction
Tennessee
Manheim’s Nashville Auto Auction
Manheim’s Tennessee Auto Auction
Texas
Manheim’s Big H Auto Auction
Manheim’s Dallas Auto Auction
Manheim’s Dallas-Fort Worth
Auto Auction
Manheim’s Dealers Auto Auction
of Dallas
Manheim’s El Paso Auto Auction
Manheim’s Fort Worth
Vehicle Auction
Manheim’s San Antonio
Auto Auction
Manheim’s Texas Hobby
Auto Auction
Utah
Manheim’s Utah Auto Auction
Virginia
Manheim’s Fredericksburg
Auto Auction
Manheim’s Harrisonburg
Auto Auction
Manheim’s Virginia Auto Exchange
Washington
Manheim’s South Seattle
Auto Auction
Wisconsin
Manheim’s Metro Milwaukee
Auto Auction
Puerto Rico
Manheim’s Caribbean Auto
Dealers Exchange
Canada
Manheim’s Oshawa
Dealers Exchange
Manheim’s Toronto
Auto Auction
Australia
Fowles Auction Group – Adelaide
Fowles Auction Group – Brisbane
Fowles Auction Group – Canberra
Fowles Auction Group – Hobart
Fowles Auction Group – Launceston
Fowles Auction Group – Melbourne
Fowles Auction Group – Newcastle
Fowles Auction Group – Perth
Fowles Auction Group – Sydney
Fowles Auction Group – Townsville
Portfolio Australia – Melbourne
New Zealand
Fowles Auction Group – Auckland
Fowles Auction Group – Christchurch
Fowles Auction Group – Wellington
Thailand
Manheim Asia Pacific – Bangkok
Scotland
Manheim Scottish Auctions – Glasgow
Belgium
Portfolio Europe – Antwerp
Spain
Manheim Directo – Madrid
23
Cox Newspapers
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
MANAGEMENT
Jay R. Smith
President
Roger S. Kintzel
Senior Publisher
Jay Campbell
Vice President,
Circulation
Cathy Coffey
Vice President,
Advertising
Susan S. Davidson
Vice President,
Human Resources
Karla Garrett Harshaw
Senior Editor,
Community Newspapers
��
��
��
��
��
PUBLISHERS
Caroline C. John
Group Vice President,
Community Newspapers
Mark P. Mansfield
President,
Cox Newsprint Supply, Inc.
Stan Richmond
Vice President,
Operations
Buddy Solomon
Vice President and
Gary Borders
The Lufkin Daily News (TX)
Glenn McCutchen
Longview News-Journal (TX)
Edwina Blackwell Clark
Journal-News (Hamilton, OH)
The Middletown Journal (OH)
John C. Mellott
The Atlanta Journal-Constitution
(GA)
Karla DeLuca
The Daily Sentinel
(Nacogdoches, TX)
George Orbanek
The Daily Sentinel
(Grand Junction, CO)
Douglas E. Franklin
Dayton Daily News (OH)
Joyce Reingold
Palm Beach Daily News (FL)
Tom Giuffrida
The Palm Beach Post (FL)
Dan C. Savage
Waco Tribune-Herald (TX)
Tim Hobbs
The Daily Advance
(Elizabeth City, NC)
William R. Swaim
Springfield News-Sun (OH)
Michael A. Laosa
Austin American-Statesman (TX)
Phil Latham
The Marshall News Messenger
(TX)
24
D. Jordan Whichard III
The Daily Reflector
(Greenville, NC)
Raye P. Woodin III
Rocky Mount Telegram (NC)
DAILIES CIRCULATION
The Atlanta Journal-Constitution (GA)
Austin American-Statesman (TX)
The Palm Beach Post (FL)
Dayton Daily News (OH)
Waco Tribune-Herald (TX)
The Daily Sentinel (Grand Junction, CO)
Longview News-Journal (TX)
Springfield News-Sun (OH)
JournalNews (Hamilton, OH)
The Daily Reflector (Greenville, NC)
The Middletown Journal (OH)
Rocky Mount Telegram (NC)
The Lufkin Daily News (TX)
The Daily Advance (Elizabeth City, NC)
The Daily Sentinel (Nacogdoches, TX)
News Messenger (Marshall, TX)
Palm Beach Daily News (FL)
Total
DAILY
SUNDAY
399,471
178,591
167,543
137,889
39,740
29,781
29,081
28,583
21,755
21,151
20,015
14,437
13,798
10,551
8,318
6,997
5,900
613,560
229,775
202,195
185,728
48,575
33,732
35,865
35,425
24,174
23,226
21,972
16,732
16,118
10,281
9,919
7,442
6,607
1,133,601
1,521,326
Source: Internal Annual Average Circulation as of December 31, 2004
NON-DAILIES CIRCULATION
Florida Pennysaver (West Palm Beach, FL)
Western Star (Lebanon, OH)
Mundo Hispánico (Atlanta, GA Spanish language)
Pulse-Journal (Mason, OH)
LaPalma (West Palm Beach, FL Spanish language)
¡ahora sí! (Austin, TX Spanish language)
The Nickel-Grand Junction (Grand Junction, CO)
Fairfield Echo (OH)
The Duplin Times (Kenansville, NC)
North Lake Travis (Lago Vista, TX)
The Chowan Herald (Edenton, NC)
Bastrop Advertiser (TX)
The Enterprise (Williamston, NC)
Oxford Press (OH)
Beaufort-Hyde News (Belhaven, NC)
Pflugerville Pflag (TX)
Lake Travis View (Austin, TX)
Bertie Ledger-Advance (Windsor, NC)
Westlake Picayune (Westlake Hills, TX)
Smithville Times (TX)
Standard Laconic (Snow Hill, NC)
Farmville Enterprise (NC)
Times-Leader (Ayden-Grifton, NC)
Perquimans Weekly (Elizabeth City, NC)
Weekly Herald (Robersonville, NC)
443,500
58,166
55,000
47,603
30,549
23,214
23,126
22,896
13,818
5,465
5,301
5,166
4,732
3,597
3,510
3,218
3,208
3,121
3,055
2,666
2,426
1,800
1,690
1,547
1,035
Total
769,409
Source: Internal Annual Average Circulation as of December 31, 2004
RELATED OPERATIONS
LOCATION
MANAGEMENT
Valpak
Largo, FL, and
Elm City, NC
William B. Disbrow, President & CEO
Cox Custom Media
Greenville, SC
Todd H. Taylor, President
Tarboro and
Charlotte, NC
Jeffrey J. Means, CEO
SP Newsprint
(33% owned)
Atlanta, GA
Joseph R. Gorman, President & CEO
Trader Publishing Co.
(50% owned)
Norfolk, VA
Conrad M. Hall, President & CEO
Washington, D.C. News Bureau
Washington, D.C.
Andrew N. Alexander, Bureau Chief
COXnet
Atlanta, GA
John Reetz, General Manager
25
Cox Television
��
��
��
��
��
��
��
��
��
��
��
��
��
��
MANAGEMENT
John D. Tramontanis
Controller
Bruce R. Baker
Executive Vice President
David F. Grayson
Director, Cox Retail Marketing
Sterling E. Davis
Vice President, Engineering
Shereta D. Williams
Director,
Development & Digital Services
William M. Spell
Vice President,
Sales and Marketing
Deborah A. Thomas
Vice President,
Human Resources
26
RELATED OPERATIONS
Andrew S. Fisher
President
Amelia L. DiVenere
Vice President, Finance and
Administration
��
Heidi Wiedenbauer
Bureau Chief
Washington News Office
Washington, D.C.
TeleRep
New York
Steven J. Herson, President
Harrington, Righter & Parsons, Inc.
New York
Murray L. Berkowitz, President
MMT Sales
New York
Larry Strumwasser, President
FIRM
LOCATION
California
TeleRep
TeleRep
HRP
HRP
MMT
MMT
Los Angeles
San Francisco
Los Angeles
San Francisco
Los Angeles
San Francisco
Florida
TeleRep
HRP
MMT
Miramar
Tampa
Tampa
Georgia
TeleRep
HRP
MMT
Atlanta
Atlanta
Atlanta
Illinois
TeleRep
HRP
MMT
Chicago
Chicago
Chicago
Massachusetts
TeleRep
HRP
MMT
Michigan
TeleRep
HRP
MMT
Boston
Boston
Boston
Detroit
Southfield
Troy
BROADCAST
STATION
MARKET
KTVU-TV
KICU-TV
WSB-TV
KIRO-TV
WFTV-TV
WRDQ-TV
WPXI-TV
WSOC-TV
WAXN-TV
WHIO-TV
WJAC-TV
KFOX-TV
KRXI-TV
KAME-TV
WTOV-TV
San Francisco/Oakland
San Jose/San Francisco
Atlanta
Seattle
Orlando
Orlando
Pittsburgh
Charlotte
Charlotte
Dayton
Johnstown
El Paso
Reno
Reno
Steubenville
Pittsburgh
Dayton
FIRM
LOCATION
Minnesota
TeleRep
HRP
MMT
Minneapolis
Minneapolis
Minneapolis
Missouri
TeleRep
HRP
St. Louis
St. Louis
New York
TeleRep
HRP
MMT
New York
New York
New York
North Carolina
MMT
Charlotte
Pennsylvania
TeleRep
HRP
MMT
Philadelphia
Philadelphia
Philadelphia
Texas
TeleRep
TeleRep
HRP
MMT
Dallas
Houston
Dallas
Dallas
Virginia
HRP
Arlington
Washington
TeleRep
HRP
MMT
Seattle
Seattle
Kent
AFFILIATION
MANAGEMENT
6
6
9
12
20
20
22
28
28
56
97
100
114
114
152
FOX
IND
ABC
CBS
ABC
IND
NBC
ABC
IND
CBS
NBC
FOX
FOX
UPN
NBC
Tim McVay
Tom Raponi
Greg Stone
John Woodin
Bill Hoffman
Bill Hoffman
Ray Carter
Lee Armstrong
Lee Armstrong
Harry Delaney
Dick Schrott
John Witte
Marty Ozer
Marty Ozer
Tim McCoy
22
56
IND
UPN
Ray Carter
Harry Delaney
MARKET SIZE*
CABLE CHANNEL
PCNC
UPN 17
*Market size by population according to Nielsen.
27
Cox Radio
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
MANAGEMENT
Robert F. Neil
President and
Marc W. Morgan
Richard A. Ferguson
Executive Vice President
Neil O. Johnston
Vice President and
Richard A. Reis
Group Vice President
28
Caroline J. Devine
Regional Vice President
Kimberly A. Guthrie
Jarrett A. O’Connor
Robert B. Reed
Gregg A. Lindahl
Vice President, CXRi
Roxann L. Miller
Vice President, Research
MARKET (1)
STATION
Atlanta
WSB-AM
WALR-FM
WSB-FM
WBTS-FM
WFOX-FM
1
2
7
7
23
News/Talk
Urban Adult Contemporary
Adult Contemporary
Rhythmic CHR
Urban Contemporary
Birmingham
WBHJ-FM
WBHK-FM
WZZK-FM
WBPT-FM
WAGG-AM
WZZK-AM (formerly WRJS-AM)
WNCB-FM (formerly WODL-FM)
WHKO-FM
WHIO-AM
WZLR-FM
WDPT-FM
WJMZ-FM
WHZT-FM
KCCN-FM
KRTR-FM
KPHW-FM (formerly KXME-FM)
KINE-FM
KRTR-AM (formerly KHNR-AM)
KKNE-AM (formerly KHCM-AM)
KLDE-FM
KKBQ-FM
KTHT-FM
KHPT-FM
WFYV-FM
WOKV-AM
WAPE-FM
WMXQ-FM
WJGL-FM (formerly WKQL-FM)
WBLI-FM
WBAB-FM
WHFM-FM
1
1
9
10
17
27
-(2)
2
6
8
12
1
1
2
2
5
6
-(2)
-(2)
9
9
13
17
1
1
2
5
-(2)
2
7
-(3)
Hip Hop
R&B/Soul
Country
80’s
Gospel
Classic Country
New Country
Country
News/Talk
Classic Rock
80’s
Urban
Rhythmic CHR
Hawaiian CHR
Adult Contemporary
Rhythmic CHR
Hawaiian Adult Contemporary
Easy Listening
Traditional Hawaiian
Oldies
Country
Country Legends
80’s
Classic Rock
News/Talk
CHR
80’s
Classic Hits
CHR
Mainstream Rock
Mainstream Rock
Louisville
WVEZ-FM
WSFR-FM
WRKA-FM
WPTI-FM
2
5
6
14
Adult Contemporary
Classic Rock
Oldies
New Country
Miami
WHQT-FM
WEDR-FM
WFLC-FM
WHDR-FM (formerly WPYM-FM)
WCFB-FM
WPYO-FM
WDBO-AM
WHTQ-FM
WWKA-FM
WMMO-FM
WKLR-FM
WKHK-FM
WMXB-FM
WDYL-FM
KONO-FM
KONO-AM
KISS-FM
KSMG-FM
KCYY-FM
KELZ-FM
KKYX-AM
1
2
6
-(2)
1
2
3
4
6
8
1
2
3
4
1
-(4)
2
3
4
10
19
Urban Contemporary
Hot Adult Contemporary
Active Rock
Rhythmic CHR
News/Talk
Classic Rock
Country
Rock Adult Contemporary
Classic Rock
Country
New Rock
Oldies
Oldies
Active Rock
Country
Mainstream CHR
Classic Country
WEZN-FM
WPLR-FM
WYBC-FM (5)
WKHL-FM
WEFX-FM
WSTC-AM
WNLK-AM
2
1
2
4
5
19
35
Adult Contemporary
Classic Rock/Mainstream
Oldies
Classic Rock
News/Talk
News/Talk
WWRM-FM
WDUV-FM
WSUN-FM
WXGL-FM
WPOI-FM
WHPT-FM
1
2
4
4
8
12
Adult Contemporary
Soft Adult Contemporary
Alternative Rock
Classic Hits
80’s
Classic Rock
KWEN-FM
KRTQ-FM
KJSR-FM
KRMG-AM
KRAV-FM
2
2
2
3
4
Country
Active Rock
Classic Rock
News/Talk
Adult Contemporary
Dayton
Greenville-Spartanburg
Honolulu
Houston
Jacksonville
Long Island
Orlando
Richmond
San Antonio
Southern Connecticut
Bridgeport/Fairfield County
New Haven
Stamford-Norwalk
Tampa
Tulsa
RANK IN
TARGET
FORMAT
Source: Arbitron Market Reports fourbook average for Winter 2004, Spring
2004, Summer 2004 and Fall 2004.
(1)
Metropolitan market served; city of
license may differ.
(2)
The station format was changed;
therefore, the station’s rank information for 2004 is not applicable.
(3)
Audience share and audience rank
information for WBAB-FM and
WHFM-FM are combined because
the stations are simulcast.
(4)
Audience share and audience rank
information for KONO-FM and KONOAM are combined because the stations are simulcast.
(5)
Station operated by Cox Radio under
a Joint Sales Agreement.
29
AutoTrader.com
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
��
MANAGEMENT
John McCormick
Regional Vice President,
East Division
Jim McKnight
Alan Smith
Regional Vice President,
West Division
Sue Boehlke
Brian Goddard
Vice President,
Application Development
Hal Greene
Senior Vice President, Sales
Bill Templeton
Dan Crowe
Chief Information Officer
Beth Jordan
Vice President,
Sales Operations
30
REGIONAL OFFICES
Chip Perry
President and
Joe George
��
Davis Ray
Vice President,
Dealer Services
Sylvia Taylor
Vice President,
Human Resources
Rebecca Watson
Vice President,
Organizational Services and
Community Relations
Clark Wood
Boston, MA
David Crawford
Regional Director (Northeast)
Chicago, IL
Eric Webb
Regional Director (Midwest)
Dallas, TX
Jim Cox
Regional Director (Southwest)
Ft. Lauderdale, FL
Craig Hunt
Regional Director (South)
Los Angeles, CA
Ian MacDonald
Regional Director (West)
Norfolk, VA
Roger Hilterbrandt
Regional Director (Mid-Atlantic)
HEADQUARTERS
Atlanta, GA
MARKETS WITH FIELD SALES REPRESENTATIVES
Alabama
Birmingham
Mobile
Arizona
Phoenix
Tucson
Arkansas
Little Rock
California
Fresno
Los Angeles/
Orange County
Riverside
Sacramento
San Bernardino
San Diego
San Francisco
San Jose
Colorado
Denver
Colorado Springs
Connecticut
New Haven
Stratford
Delaware
Wilmington
Florida
Destin
Ft. Lauderdale
Jacksonville
Miami
Naples
Orlando
Tampa
West Palm Beach
Kentucky
Frankfort
Louisville
Louisiana
New Orleans
Massachusetts
Boston
Georgia
Atlanta
Maryland
Annapolis
Baltimore
Hawaii
Honolulu
Maine
Portland
Iowa
Des Moines
Michigan
Detroit
Grand Rapids
Lansing
Idaho
Boise
Illinois
Benton
Chicago
Peoria
Indiana
Gary
Indianapolis
Kansas
Wichita
Minnesota
Minneapolis/St. Paul
Missouri
Kansas City
Springfield
St. Louis
Mississippi
Jackson
Nebraska
Omaha
North Carolina
Charlotte
Raleigh
Winston-Salem
Oklahoma
Oklahoma City
Tulsa
New Hampshire
Manchester
Oregon
Eugene
Portland
New Jersey
Newark
Trenton
Pennsylvania
Philadelphia
Pittsburgh
New Mexico
Albuquerque
Las Cruces
Roswell
Rhode Island
Providence
Nevada
Las Vegas
New York
Albany
Buffalo
Long Island
New York City
Rochester
Syracuse
Ohio
Akron
Cincinnati
Cleveland
Columbus
Lima
Toledo
South Carolina
Columbia
Greenville
Tennessee
Chattanooga
Knoxville
Memphis
Nashville
Utah
Salt Lake City
Virginia
Harrisonburg
Norfolk
Richmond
Roanoke
Washington
Olympia
Seattle
Spokane
Washington, D.C.
Wisconsin
Green Bay
Madison
Milwaukee
Texas
Austin
Dallas/Fort Worth
El Paso
Houston
Lubbock
San Antonio
OTHER OPERATIONS
Clarendon Farms, Inc.
Burton, SC
Ted R. Moring, Farm Manager
Hualalai Land Corp.
Kailua-Kona, HI
Franklin T. Boteilho, Ranch Manager
31
Cox Enterprises
Board of Directors
SEATED LEFT TO RIGHT
James C. Kennedy, Anne Cox Chambers, Barbara Cox Anthony, Paul J. Rizzo, Thomas O. Cordy
BACK LEFT TO RIGHT
Dennis Berry, Robert C. O’Leary, Richard L. Braunstein, David E. Easterly, Arthur M. Blank, Carl R. Gross
Barbara Cox Anthony
Chairman,
Dayton Newspapers
Anne Cox Chambers
Chairman,
Atlanta Newspapers
Dennis Berry
President and
Chief Operating Officer,
32
Arthur M. Blank
Co-Founder and Retired Chairman,
The Home Depot, Inc.
Chairman, The Arthur M. Blank
Family Foundation, AMB Group, LLC
and the Atlanta Falcons
Richard L. Braunstein
Member,
Dow, Lohnes & Albertson, PLLC
Thomas O. Cordy
Retired President and
Chief Executive Officer,
The Maxxis Group, Inc.
James C. Kennedy
Chairman and
Chief Executive Officer,
David E. Easterly
Vice Chairman,
Robert C. O’Leary
Chief Financial Officer,
Carl R. Gross
Retired Senior Vice President
and Chief Administrative Officer,
Retired President,
Cox Newsprint Supply
Paul J. Rizzo
Retired Vice Chairman,
IBM
Cox Enterprises
At-A-Glance
Cox Communications
Manheim
Cox Newspapers
Cox Television
Cox Radio
AutoTrader.com
Cox Communications is one of the largest
broadband communications companies in
the U.S., delivering cable TV, high-speed
Internet and telecommunications services,
as well as new advanced services including
high-definition TV, entertainment on demand
and digital video recorders.
Manheim is the world’s leading provider of used
vehicle services and marketplaces for the millions
of cars that change hands every year. Manheim
supports sellers in getting the maximum value
for their vehicles, and provides buyers a reliable
and safe market to purchase a wide array of
cars. Technological innovation is incorporated at
every stage of Manheim’s processes.
Cox Newspapers is one of the nation’s 10 largest
newspaper publishing enterprises, with 17 daily
papers and 25 non-dailies. Cox Newspapers
operates a direct mail business, distributes
classified advertising publications, creates
customized newsletters and owns one-third of
a newsprint manufacturing business.
Cox Television operates both network-affiliated
and independent television stations across the
country as well as local cable channels. In addition
to its broadcasting entities, Cox Television owns
three television advertising sales rep firms, which
together are number one in this industry segment.
Cox Radio is the largest pure-play radio station
group and one of the largest radio broadcasting
companies in the United States, based on
revenues. The company operates 79 stations,
including 66 FM and 13 AM stations in 18 markets.
With a focus on operating excellence and the
customer, Cox Radio’s high-performing radio
clusters fit well with current media-buying
approaches. A majority-owned subsidiary of
Cox Enterprises, the company stock is traded
on the New York Stock Exchange under the
symbol “CXR.”
AutoTrader.com, headquartered in Atlanta, GA,
is the world’s largest online auto classifieds
marketplace and consumer information Web site.
Through easy-to-use search tools and innovative
merchandising products, AutoTrader.com unites
buyer and seller online – dramatically improving
the way people research, locate and advertise
vehicles. Cox Enterprises is the majority owner
of AutoTrader.com.
BY THE NUMBERS
C OX E N T E R P R I S E S
is one of the nation’s leading
media companies and providers
of automotive services. We are a
Top 10 national player, based on
Employees: 23,500
Cox Communications has 6.6 million total
customer relationships in 22 states, including
6.3 million basic cable subscribers. Through
Cox Business Services, it serves more than
140,000 business locations.
RELATED OPERATIONS
Cox Media
revenues, in every major business
Advertising sales
category where we compete.
• Increased number of “bundled” customers
(those subscribing to at least two major Cox
services) to more than 2.7 million, representing
44% of total basic cable customers.
2004 REVENUES: $11.6 BILLION
10-YEAR COMPOUND ANNUAL GROWTH RATE: 15%
EMPLOYEES: 77,000
• Again received the highest honor in J.D. Power
and Associates’ Residential Local Telephone
Customer Satisfaction StudySM in the Western
Region. Also ranked highest nationwide for
bundled customer satisfaction in J.D. Power
and Associates’ 2004 Residential Long
Distance Telephone Service StudySM.
• Turned up the speed on Cox High Speed
Internet, giving Cox customers faster speeds
and even greater value at no additional cost.
• Following the destruction caused by the
largest natural disaster to hit a Cox property,
restored service and 265 miles of hurricanedamaged network within 30 days to customers
in Florida’s Gulf Coast region.
BY THE NUMBERS
Employees: 32,000
Manheim registers to sell 10 million vehicles
at its 116 locations worldwide and online.
RELATED OPERATIONS
Manheim Automotive Financial Services
Financing, insurance and related services
Resale services for vehicle consignors
Dent Wizard
BY THE NUMBERS
Employees: 15,000
Cox Newspapers publishes 17 daily newspapers
with a Sunday circulation of 1.52 million.
RELATED OPERATIONS
RELATED OPERATIONS
Valpak
TeleRep
Harrington, Righter & Parson
MMT Sales
National direct mail advertising
Cox Custom Media
Commercial newsletter publishing
Trader Publishing
Automotive paintless dent removal
Manheim Government Services
SP Newsprint
Auto Body Repair
Repairs for dealers, insurance companies,
rental car companies and others
(33% owned)
Recycled newsprint producer
Direct mail advertising
• Opened new Manheim DRIVE Center designed
to enhance future of entire automotive
remarketing business.
• Posted record performance at Valpak
and PAGAS.
• Manheim Simulcast expanded to 500 lanes
at 80 auctions.
• Increased dealer sales percentage at almost
every auction location.
• Grew MAFS, Manheim’s financing arm,
to be the second largest contributor to the
bottom line.
• Started Auto Body Repair business to support
dealers, insurance and rental car companies
for their auto body repair needs.
Employees: 2,700
Cox Television operates 15 stations and 2 local
cable channels in 11 markets—reaching 30 million
viewers—and a Washington, D.C. bureau.
(50% owned) 749 publications
Vehicle, employment and real estate guides
Disposal services for government and utilities
BY THE NUMBERS
• Internet advertising revenue increased 27%
and achieved profitability a year ahead of plan.
• More than 1 million users registered on
Cox Newspapers Web sites.
• Continued to advance employee training
at all levels.
• Record revenues and operating cash flow
at 50%-owned Trader Publishing. 96 new
publications launched.
National ad sales representation
BY THE NUMBERS
Employees: 2,200
Cox Radio operates 79 stations in 18 markets,
reaching over 13 million listeners each week.
RELATED OPERATIONS
CXRi – Internet Web Sites
• Strong ratings and sales led Cox Television
stations to record profit.
• Four stations achieved 50% of all local news
viewing in at least one primary news strip.
• The 2004 Cox Television Political Initiative
provided free candidate air-time and
“Get Out The Vote” public service campaigns
in addition to extended news coverage.
• Station Internet sites drew 40% more unique
users and became profitable.
• WFTV’s hurricane coverage – marked with
distinctive “firsts” and defining moments –
dominated the market ratings.
• Stations completed their digital transition
to full-power DTV signals, with first-in-themarket broadcasts of local High Definition
specials.
• Posted record financial results despite soft
demand in radio advertising.
• Station clusters raised cash, food, water, pet
supplies, and facilitated blood donations in
response to the Florida hurricanes.
• Continued to invest in our station brands,
resulting in some of the best rating periods
in the company’s history.
• Launched a Customer Service Initiative to
improve accountability with our advertisers.
• Announced plans to roll out HD Radio to
80% of our stations over the next four years.
BY THE NUMBERS
Employees: 1,020
AutoTrader.com aggregates in a single location
an average of 2.6 million vehicle listings from
approximately 37,000 dealers and 250,000 private owners. This provides the largest selection
of vehicles attracting an average of 8.1 million
unique visitors every month.
• Increased revenue 42% and profits 76%
over 2003.
• Shown by independent research to facilitate
$50 billion in retail automotive sales, 14% of
the entire U.S. market.
• Increased Web site traffic from 7.3 million to
8.1 million average monthly visitors.
Cox Enterprises
Management
James C. Kennedy
Preston B. Barnett
Vice President and General Tax Counsel
Sanford H. Schwartz
Vice President, Business Development
David E. Easterly
Vice Chairman
Richard D. Huguley
Vice President, Development
John C. Williams
Dennis Berry
Richard J. Jacobson
Alexandra M. Wilson
Robert C. O’Leary
Executive Vice President and Chief Financial
Officer
Marybeth H. Leamer
Location
Timothy W. Hughes
Senior Vice President, Administration
Michael J. Mannheimer
Vice President, Supply Chain Services
and Chief Procurement Officer
John G. Boyette
Senior Vice President, Investments
and Administration
Andrew A. Merdek
Vice President, Legal Affairs,
General Counsel and Secretary
Senior Vice President, Public Policy
Gregory B. Morrison
Vice President and Chief Information Officer
Atlanta, GA 30328
(678) 645-0000
Cox Media Hot Line
1-877-4-COXNEWS
(1-877-426-9639)
• Customer base totals approximately 14,000
paying dealers, an increase of 28% over 2003.
• Added Yahoo! Autos and Edmunds as exclusive listings distribution partners to complement existing deals with AOL, Univision and
Internet Broadcasting Systems, Inc.
• Signed up Audi and Volvo as OEM-certified
partners, bringing the total in December 2004
to 22 partners with 231,000 listings.
• The Cox-owned national advertising sales
rep firms led its segment, handling over half
of all national spot dollars on non-network
owned television stations.
Debuting in September 2004, the 145,000-square-foot, 30-acre Manheim DRIVE Center, located south of Atlanta, GA, is the
remarketing industry’s first and only research and development facility.
Our thanks to the employees appearing in this report:
James O. Robbins
President and
Dean H. Eisner
President and
Jay R. Smith
President
Andrew S. Fisher
President
Robert F. Neil
President and
Chip Perry
President and
Back Cover from left to right: Leigh DuBray – Security Officer, John Willis – Fleet Assistant, Peter Ayala – Building Technician; Front Cover from left to right: Mark Dawson – Director of Information Services, Helen Zhang –
Senior Tax Specialist, Carol Larner – Assistant Vice President and Assistant Treasurer; Page 4 from left to right: Don King – Transmission Supervisor, Mary McHale – Marketing Manager – Cox Business Services, Brian Wilson –
Data Network Engineer; Page 5 from left to right: Karen White – NC Retail CSR (Customer Service Representative), Cheyenne Sanford – C/R Support Coordinator II; Page 6 from left to right: Owen Stephens – Director of
Career Development, Sharon Kay Falls and Ed Falls – Ed – Dealer Sales Representative, Portland Auto Auction, Sharon – Marketing Customer Service Representative, Nivia Banks – Mercedes-Benz Account Coordinator,
Patti Bailey – Auction Manager, Fort Worth Vehicle Auction; Page 7 from left to right: Terry Clare – Technician, Gene Laird – Fuel Truck Supervisor, FAAO; Page 8 from left to right: Julia Wallace – Editor, The Atlanta
Journal-Constitution, Emily Mendez – Editor, La Palma, Omar Gallaga – Editor, ¡ahora sí!; Page 9 from left to right: Eddie Sears – Editor (Ret.) The Palm Beach Post, Lino Dominguez – Publisher & Editor, Mundo Hispánico,
Mary Kay Johnson – General Manager, Cox Target Media / Valpak Los Angeles; Page 10 from left to right: Annette Parks Taylor – Director of Engineering, WPXI, Eric Minor – Anchor, WTOV; Page 11 from left to right:
Tom Terry – Chief Meteorologist, WFTV, Lauren Cervantes – Executive Producer, KFOX, Ray Maker – Engineer, KIRO; Page 12 from left to right: Jeanetta Gill – Traffic Coordinator, Cox Radio Tulsa, David Meszaros –
Vice President and General Manager, WSB AM; Page 13 Clockwise from top: Eugene Brooks – Director of Marketing and Promotions, WFOX (top), Julie Bruner-Sells – General Sales Manager, WBLI, Kevin Vargas –
Program Director, KISS (bottom); Page 14 from left to right: Peggy Booker – Collections Team Leader, Eastern Division, Christina Zara – Business Intelligence Support Manager, Alec Tuckman – Internet Consultant;
Page 15 from left to right: Crestard Falhoun – Technical Customer Care Representative, Jonathan Carven – Internet Specialist.
T H E
Atlanta, GA 30328
678-645-0000
N A T U R E
O F
BALANCE
Cox Enterprises
2004 ANNUAL REPORT
8,858
9,882
10,750
12,000
11,552
E
7,973
9,000
6,191
C
6,000
5,304
N
4,863
A
4,358
L
3,635
A
2,844
B
3,000
94 95 96 97 98 99 00 01 02 03 04

Cover_Gate.indd r1

Transcription

Similar documents

Marketing Brochure

View Project - nadia osokin

Hondos at the Shoppes at Innsbrook

Dara O`brien and brian cox Qx_Layout 1

grand canyon state chapter upcoming events

Top Trends That Will Drive the Used Vehicle Market

REMIX – SUMMER 2015

The Conventioner