PDF

NJ Judiciary Technology
Case Management
Mobile
Infrastructure
Information
Collaborative
Design
Anywhere
Access
Office, Email, Lync
2013
Provide Information
To People
Agile & Flexible
Processes
Multi Device
View of Information
Mainframe &
Network Upgrades
Real-time
Collaboration
Mission Critical
Performance
Secure Access to
Your Data
Windows 7 &
ADLDS
Analytics &
Trends
Seamless Case
Integration
All Development
With Mobile in Mind
Simplified
Management
Efficient
Access
#PegaGovt
Simplified View of NJ Judiciary
#PegaGovt
NJ Judiciary – Case Management Silos
Municipal
Courts
Superior Court
Criminal
Superior Court
Family
Superior Court
Probation
FACTS – Family DV
CAPS – Probation
PCI – Probation Client
Interview
ATS - Traffic Ticketing
Promis Gavel – Criminal
Complaints (Indictable)
ACS - Criminal Complaints
(DP/PDP)
UDIR/PSI Uniform Intake, Pre
Sentence Investigation
CIC – Children in Court
MACS - Municipal
Automated Complaints
CABS - Central Bail System
JUVENILE
E-CDR Law Enforcement
Complaint Entry
CCIS – County Corrections
Information System
NJMCdirect.com Credit Card
Payment Website
#PegaGovt
Not Pretty, But it Works
• What's wrong?
– The Courts core business systems were developed 20-35 years ago
– Applications developed as silos
– Databases developed as silos
– Significant redundancy of:
•
•
•
•
•
Case Management Functions
Services
Database tables and data
Staffing and support services
Resources (Infrastructure and hardware)
#PegaGovt
6
WE CAN’T AFFORD TO KEEP DOING THIS!
#PegaGovt
Areas of Reuse at NJ Judiciary
#PegaGovt
Build For Reuse – Case Management Framework
COMMON CASE MANAGEMENT FUNCTIONS
COMPLAINT ENTRY
WARRANT
PROCESSING
NOTICES
ATTORNEY
SCHEDULING AND
CALENDARS
PAYMENTS
EVENTS
COURT INFORMATION
PARTY PROCESSING
BAIL PROCESSING
DISPOSITION
(SENTENCING)
LAW ENFORCEMENT
CHARGE AND STATUTE
PROCESSING
DOCUMENT
MANAGEMENT
#PegaGovt
Build For Reuse – Case Management Framework
COMMON CASE MANAGEMENT SERVICES
CODE TABLES
FORMS/PDF
SECURITY
SOR SP’s
PRINTING
WEB SERVICES
MQ SERIES
LOGGING
#PegaGovt
NJ Judiciary Framework
REUSE
MACS
UCE
PG
CIVIL
Case Management Functions
Case Management Services
Pega 7 - PRPC
#PegaGovt
FAMILY
NJ Judiciary – Case Study
UNIFIED COMPLAINT ENTRY
#PegaGovt
Estimated Savings from Reuse of MACS
Time taken for MACS (Days)
Reusable Functionality from MACS
Elaboration Construction
Total Implementation
Projected UCE Estimate (Days)
Elaboration Construction
Total Implementation
Time savings (days)
4
3
MCUC_02_0001_ComplaintAddFirstAppearance
2
5
7
MCUC_02_0002_ComplaintAddOrModifyChargeInfo
4
15
19
2
3
5
14
MCUC_02_0003_ComplaintAddOrModifyComplaintInfo
2
5
7
2
3
5
2
MCUC_02_0004_ComplaintAddOrModifyDefendantInfo
2
5
7
2
3
5
2
MCUC_02_0005_ComplaintAddOrModifyInvolvedPerson
3
10
13
2
2
4
9
MCUC_02_0006_ComplaintAddOrModifyNarrative
3
10
13
1
3
4
9
MCUC_02_0015_ComplaintCopyChargeAndNarrativeOnly
2
5
7
1
2
3
4
MCUC_02_0016_ComplaintCopyChargesWithinSameOffense
2
2
2
5
7
1
2
3
4
MCUC_02_0017_ComplaintCopyDefendantInfoOnly
1
4
5
1
2
3
2
MCUC_02_0018_ComplaintCopyEntireComplaint
3
10
13
1
2
3
10
MCUC_02_0019_ComplaintCopyNarrative
2
5
7
1
2
3
4
MCUC_02_0020_ComplaintCreate
8
15
23
3
4
7
16
MCUC_02_0029_ComplaintPrePrint
4
10
14
0
0
0
14
MCUC_02_0030_ComplaintPrint
MCUC_02_0036_ComplaintSaveToSOR
4
4
20
15
24
19
2
3
3
12
5
15
19
2
MCUC_02_0038_ComplaintSetBail
3
15
18
2
3
5
13
MCUC_02_0041_ComplaintStatePoliceInterface
3
15
18
3
10
13
5
Security (Authentication & Authorization)
10
30
40
6
20
26
14
Total Savings (Team/Calendar Days)
146 Team Days #PegaGovt
ROI From Reusing MACS for UCE
• Assumptions
– 146 Team Days
– Team of 5 developers/contractors
– 8 hours per day
– $70 p/ hour rate
• Benefits and ROI
– 5,840 hours saved
– $408,880 in savings
#PegaGovt
Courts Case Management Framework
Estimated time savings across Criminal, Probation, Family, Civil Courts
MACS Function/ Feature
Inquiry
Scheduling
Calendaring
Purpose
Projected/Estimated Time to Build (days)
Projected time savings for similar
court implementations (days/each)
• Allows searching of Court Cases using multiple identifiers including Case ID, Defendant Name, Involved Persons etc. • Provides sorting and filtering capabilities.
• Allows for scheduling/rescheduling of court cases and sessions. It executes complex validations, updates and notifications to reschedule courts cases and entire sessions. Below are the high level modules implemented:
• Validating eligibility criteria for rescheduling court cases and their associated cases.
• Scheduling and Rescheduling of cases or entire sessions.
• Configuring additional required updates for notifications and audit in the system of record.
• Basic calendar search and validation
• Implementation of a complex algorithm (Search by Rule) to display search results in a desired order.
• Generation of PDFs with dynamically changing layouts based on search results.
90
60
180
120
120
60
PDF Generation Framework
• Allows rapid development of dynamic PDFs. This is a framework built inhouse which:
• Reduces time taken to implement requirements related to PDF generation for Pega applications Organization wide by 50‐60%. • Creates a consistent approach for PDF generation throughout the Organization.
• Makes it easier for developers to understand the approach for PDF generation through framework documentation.
• Reduces defects related to implementation of requirements relating to PDF generation by over 50%.
90
60
Single Sign On
• A Pega application that implements single sign on. This includes infrastructure configuration to allow the end user to access a Pega application without having to sign on. The windows credentials are propagated to Pega and the fine grained authorization is achieved through LDAP integration.
60
30
Total Savings in Days for similar court implementations
330
#PegaGovt
ROI From Reusing Courts Framework
• Assumptions
– 330 Team Days per each court
– Team of 5 Developers
– 8 Hours per day
• Benefit and ROI
– 13,200 total hours saved
– $924,000 in savings per court
– Total Savings to the Judiciary by applying Courts framework to Criminal,
Probation, Family, Civil Courts
• $924,000 x 4 courts = $3,696,000
#PegaGovt
Q&A