About us - Holcim Philippines

Transcription

About us - Holcim Philippines
About us
Strength. Performance. Passion.
Holcim Philippines, Inc.
Our solid foundation
Our vision is to provide foundations for society’s
future.
Our mission is to be one of the most admired
companies in the Philippines and in the global
Holcim group.
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Strength. Performance. Passion.
This is the expression of our experience and obligations
towards our customers and partners.
Our values
Strength
We build strong relationships and strive for sustainable growth.
We act responsibly and with integrity.
Performance
We demand excellence from ourselves and search for
better ways.
We work as a team to provide sustainable value to our
stakeholders.
We take pride in performing well, and we recognize and
celebrate success.
Passion
We empower our employees and take care of their
safety and their development.
We care about our customers and their success.
We are dedicated to the communities we live
and work in.
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Our global expertise
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In a span of 90 years since its birth in the tiny Swiss village of
Holderbank, Canton Aargau, Holcim has become one of the world’s
leading cement and construction materials companies.
Today, our international presence consists of a balanced mix of companies in more than 70
industrialized countries and emerging markets. We employ around 90,000 people worldwide.
Since changing the Group’s name from Holderbank Financière Glaris Ltd. in May 2001, the
name Holcim has become synonymous with leadership in the supply of cement and aggregates
(crushed stone, sand and gravel), as well as activities such as ready-mix concrete and asphalt, and
construction-related services.
The Group’s employees are seamlessly connected through a strong communication infrastructure
and regular exchanges of best practices at the local and global platforms. Holcim ensures that
the quality of products and services are at its optimum in all of its market areas, ensuring that
customers get world-class cement each and every time.
With market-oriented structures, new products, skilled employees and efficient environmental
management systems, Holcim ensures a strong position now – and for the years ahead.
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Our local strength
The Group’s reputation also holds true in the Philippines, where
Holcim Philippines, Inc. is the leading cement manufacturer.
The company was borne out of a merger of three established cement companies –
Hi Cement Corporation, Davao Union Cement Corporation and Bacnotan Cement
Corporation – in January 2000. It also acquired majority ownership of a fourth cement
company, Alsons Cement Corporation, in October 2002.
We have grown into a workforce of over 1,600 and have the most strategically located
cement plants and offices in the Philippine archipelago – in La Union, Bulacan, Davao,
and Lugait in Misamis Oriental. Together these plants have an annual capacity of more
than 6 million metric tons of clinker and 7.7 million tons of cement.
We have the wisdom of our years and the strength of our numbers. We carry Filipino
passion and Swiss precision to deliver cement perfection. This blend makes us well
positioned to continue growing together with the nation.
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Our products
From Asia’s tallest dam to hotels in the “City of Pines,” Holcim products measure up to the rigorous
demands of engineers, contractors, architects, homeowners, masons and other cement users. Nearly a
thousand dealers and retailers across the country carry our products – whether in bags or in bulk – to suit
various applications and needs.
Beyond our product offerings that follow strict manufacturing quality and environmental standards, we
also extend technical support to our customers from start to finish.
Holcim Excel
Holcim WallRight
Holcim Excel is especially formulated with
advanced mineral additives that make it perform
faster, easier and stronger than general-purpose
cement. With its higher early strength, concreting
and construction time is easier and shorter.
Excel also translates to higher yield and higher
workability, eliminating the need for repairs and
rework.
Holcim WallRight is a masonry cement – ideal for
hollow block laying, plastering, filling and finishing
applications. It has increased bond strength of
200% compared to general-purpose cement and
gives consistently smoother finish due to added
admixture.
Concrete
Holcim 4X
Holcim 4X is a high performance Portland cement
that has four unique product features: high 28-day
compressive strength that allows for early project
completion and relatively lower construction
costs; improved initial setting time that results
in better workability of concrete; better admix
compatibility that spells more flexibility; and
lower cement temperature that yields high
quality structures. Its superior qualities make it
the ideal cement for high-rise buildings and major
infrastructure.
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Holcim Concrete produces quality ready mix
concrete of all strength grades used in Metro
Manila. It offers types of concrete for specific
building applications: Industrial Housing Concrete
for projects that use modular formwork; Road
and Pavement Concrete which is designed to
meet regulatory requirements for strength, wear
resistance, and performance; High Strength
Concrete for high-rise buildings and pre-stressed
and post-tensioned elements; and customized
applications concrete for specific uses and
requirements.
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Our standards
Manufacturing Excellence
At the heart of Holcim Philippines' solid track record as a cement leader is its dedication to Manufacturing
Excellence. Manufacturing Excellence is a people-focused strategy to bring about higher levels of production
efficiency through stronger technical know-how and frontline leadership. At the core of this strategy is instilling
in its employees the values of work ownership and accountability, then reinforcing this through a culture of
continuous learning and coaching. This is a testament to our unwavering commitment to quality and productivity.
Safety
Holcim Philippines places the highest value on ensuring the health and safety of our employees, subcontractors,
third parties, and guests. We strictly enforce global safety standards, targeting zero risk for all plant employees and
the communities around our plants, as an integral part of our corporate responsibility. Proofs of this commitment
are the major awards that Holcim Philippines consistently receives from the Philippine Mine Safety and
Environment Association (PMSEA) for its adherence to the highest standards in mining and environmental safety.
Environment
Holcim Philippines strives to make a mark as the sustainability partner. Through its performance and partnerships,
it makes sure it is firmly in the driver’s seat of sustainable construction, steering the industry towards a cleaner
environment. Our commitment is to continuously improve our environmental performance and provide positive
contributions to our business. Moreover, we carry out progressive rehabilitation in all our quarry sites, leaving these
areas reforested and ready for productive use.
Eco-efficiency is at the core of our business – producing more cement while using fewer resources and producing
less waste and pollution. We do this by promoting the co-processing of waste in clinker production. We realize
there are sustainable development benefits that could be reaped from using alternative fuels and raw materials
(AFR) such as used rubber tires, used oil, and other industrial by-products in our cement manufacturing process.
We aim to continuously improve our performance and increase our understanding of the challenges we face in
moving towards environmental sustainability. We have a network of environmental coordinators and partners in
local government units, non-government organizations, communities and plant employees that helps address key
concerns such as nutrition and education, proper waste management, and reforestation.
Awards Won
Holcim has won top industry awards for its performance in quarry rehabilitation. Its activities for the
environment, community, and safety of its stakeholders have been recognized consistently by the PMSEA.
Holcim’s Bulacan and Lugait Plants have reaped PMSEA’s prestigious Presidential Mineral Industry Environmental
Awards for their efforts to go beyond business and demonstrate the Company’s commitment to help uplift lives
in its communities and enhance the environment. Its La Union and Davao Plants have also been recognized for
their safety efforts and responsible mining practices.
For five consecutive years, the Lugait Plant has also received the Best Mining Forest Award – a recognition given
to mining companies that excel in rehabilitation and reforestation of areas affected by mining activities.
Holcim has also been declared a “Leader of the Industry” for three years in a row in the Dow Jones Sustainability
World Index for its exceptional performance in the building materials sector.
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Our customer innovations
At Holcim Philippines, our approach to customer service is straightforward and simple: offer a
perfect service.
Perfect service starts with offering a comprehensive range of high-quality cement, aggregates
and concrete, combined with innovative solutions and cutting-edge cement and concrete
technology. Our product and service portfolio ensures that we can offer the right kind of cement
and service for our customers’ construction requirements.
We believe that our commitment to our customers go beyond providing the right cement for the
right application. We take note of our customers’ needs so that we can think of ways to serve
them better.
eSales
The facility offers the first 24-hour connection in
the country where Holcim customers and dealers
can place and follow-up orders, check the loading
status of their trucks, and find out their account
history and credit standing.
The process is fast and easy: customers and
dealers simply have to log on to www.holcim.
com/ph for safe, speedy and secure online services
through eCement Sales.
ePayment
This service enables dealers to make real-time
online payment that is convenient, secure and
hassle-free. The service is made available through
bank partners Metropolitan Bank and Trust
Company and Security Bank.
eKiosk
The facility speeds up the processes of ordering
and loading Holcim products. With just a touch
of the computer screen, truck drivers could access
and load cement from Holcim’s key service areas.
Online transactions may be done in English,
Pilipino, and Visayan.
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Text Direct
Customer could place their orders via SMS (short
messaging system) for convenience and quick
access to Holcim's wide range of products and
services.
Holcim HelpsUBuild (HUB)
Holcim HUB is a comprehensive, integrated
homebuilding solution that provides homebuilders
access to home planning, designs, financing,
construction materials, and management services.
Currently based in Pampanga, the Holcim HUB has
three major components: Service Center, Retail
Center, and the Model House.
Customer Care Center
Holcim’s call center operations allow customers
to place orders, track deliveries, inquire or offer
suggestions at the following:
Toll-free Lines
Digitel
PLDT
1 800 38 HOLCIM (465246)
1 800 100 HOLCIM (465246)
02 459 3222 in Metro Manila
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Our employees
In pursuit of its mission to be the employer of choice, Holcim ensures that its workfoce of over
1,600 are motivated and prepared to create value to customers and stakeholders at all times.
Holcim believes that engaged employees stay with the company, are committed to perform
better, and have a better chance of achieving their full potential.
Holcim has put in place programs to engage its people towards realizing the company’s mission
and values. One of these is the Total Rewards System, which takes into consideration the main
drivers of employee engagement and applying them to the employees’ rewards and incentive
systems. The process strongly encourages employees to deliver superior performance and
promotes transparency and ownership of goals and objectives.
Holcim also nurtures homegrown talents and ensures that they are given proper training and
development to take on expanded or management roles. The company introduced the Career
Development Program (CDP), which aims to assess and recommend a process to prepare and
realize the career aspirations or potentials of professional and technical employees. There is also
the Supervisory Skills Development Program (SSDP), which provides employees with the skills and
knowledge to prepare and develop them for supervisory or management positions.
Holcim creates a conducive work environment that enables its employees to perform at their
best and realize their fullest potential. The company believes its employees are its best assets and
further honing their skills, knowledge and talent will serve as the main driver to Holcim's long-term
success and sustainability.
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Our commitment and responsibility
Holcim’s vision is to provide foundations for tomorrow's society. This can only hold true if we are
able to effectively improve the quality of life of our workforce, their families and the communities
around our operations. More than this, we believe our success as a company lies in ensuring that
we are able to manage our resources responsibly so that future generations can meet their needs.
Our CSR Policy
Corporate Social Responsibility (CSR) for Holcim is more than a collection of projects and monetary
contributions but an important and integral element of our business. It is our commitment to work
as partners with all our stakeholders. We do this by closely working with community advisory
panels (CAP), a broad cross-section of representative voices that directly generate feedback from
the community, experts and leaders.
Engaging Our Employees
Our corporate responsibility extends beyond the workplace and into our workforce. Not only do
we strive to be the employer of choice by attracting and retaining the best people, but we also aim
to draw and develop leaders who have the mind and the heart to carry on the task of meeting the
needs of the future.
Our employees, especially those in our plants, are the front-liners and the face of Holcim in the
community. As such, we ensure that every Holcim employee wears the brand proudly,
not just on their shirts and sleeves, but with passion in their hearts.
By engaging every employee in our practice of sustainable development and environmental
programs in areas where we operate, we not only give back to our host communities but we also
earn our license to operate.
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Our CSR Programs
'galing Mason
Capacity building of builders and clients is key to ensuring the proper application of cement
products and quality. In the Philippines, masonry is one of the most important trades in the
construction industry yet one of the most neglected. Despite the formal training offered in
technical or vocational schools run or accredited by the state-run Technical Education and Skills
Development Authority (TESDA), enrollment remains still low as it takes six months to complete
basic training. Majority of the masons in the country acquire their skills over the years through
actual exposure in the workplace.
Through the 'galing Mason program, Holcim Philippines offers a certified seven-day training
course, a regional and national masonry skills competition among certified and skilled masons, and
an awards program recognizing outstanding masons.
In collaboration with TESDA, the Philippine Constructors Association (PCA) and the Association
of Construction & Informal Workers (formerly NUBCW), Holcim Philippines is able to improve
the level of knowledge and skills of untrained masons. The program enhances their skills and
knowledge, provides them opportunities for better employment, as well as promotes concrete
technology and the appropriate use of concrete products.
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Our CSR Programs
Stakeholder engagement
Holcim Philippines has a long history of constructive engagement with local communities.
One of the productive ways it addresses issues that emerge from stakeholders in areas close
to its operations is through community advisory panels (CAP). With a broad cross-section of
representative voices, CAPs directly generate substantive input from the community, as well as
experts in specific technical fields.
Since the formation of CAP, Holcim’s relationship with communities has blossomed. Holcim’s
Lugait, Misamis Oriental plant has opened its doors to local officials, non-government
organizations, students and community residents. The shift in community relations for Holcim
Philippines has not only made a positive impact on the community, but also on its employees as
they now feel and understand that they are part of a bigger community.
One example of a project that was planned and implemented via the CAP is the Women’s
Livelihood Program which trains women in sewing and production of various handicrafts.
The program helps augment family income and provide for family needs of women living in
communities surrounding Holcim plants.
Another unique community project that Holcim supports is the sea urchin grow-out program. The
the company has partnered with a local leader who acts as program head, and the University of
the Philippines Fishery Research Institute serves as technical consultant. Holcim grants enabled
its partners to reintroduce sea urchins in the region through a concerted hatchery (called “sea
ranching”) program. A capacity-building workshop was conducted to enhance technical skills and
entrepreneurial ability among the fisherfolk in the coastal municipality of Baloan, La Union.
Engagement with different stakeholder groups has led to increased awareness about
environmental responsibility and the overall role Holcim and its employees play in the community.
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Our locations
Head Office
Holcim Philippines, Inc.
7F Two World Square
McKinley Hill, Taguig City 1634
Phone +63 2 459 3333
Fax +63 2 459 3300
http://www.holcim.com/ph
Customer Care Center
Toll-free nos.:
PLDT 1800 100 465246
Digitel1800 38 465246
Plant Sites
La Union
Quirino, Bacnotan, La Union
(072) 888 4252
Bulacan
Matictic, Norzagaray, Bulacan
(02) 732 2230
Lugait
Lugait, Misamis Oriental
(063) 225 8000
Davao
Barrio Ilang, Davao City
(082) 238 0248
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Sales Offices
Luzon
Ilocos Norte/ Ilocos Sur
Bantay, Ilocos Sur
(077) 722 8117
(077) 722 3872
La Union Holcim Plant
Bacnotan, La Union
(072) 242 5692
Pangasinan
Bgy. Nancayasan
Urdaneta City
(075) 568 6953
(075) 568 6955
CAR (Cordillera Autonomous Region)
Irisan, Baguio City
(074) 443 3963
Cagayan
Buntun Highway, Tuguegarao City
(078) 844 2429
(078) 846 2940
Nueva Ecija
Unit 3, Padiernos Bldg.
Brgy. H. Concepcion St.
National Highway, Cabanatuan City
(044) 464 1357
(044) 600 1810
Pampanga
LSC Bldg. Unit I – A & B
Lazatin Blvd. Dolores Homesite Ext. II
City of San Fernando City
(045) 961 3697
(045) 963 7828
Bulacan Holcim Plant
Bo. Matictic, Norzagaray, Bulacan
(02) 732 2230
Visayas
Iloilo Terminal
Lapuz Norte, Lapaz, Iloilo City
(033) 337 5120
(033) 337 3127
Mindanao
Davao Holcim Plant
Barrio Ilang, Davao City
(082) 238 0248
South Cotabato
Makar Wharf, General Santos City
(083) 380 3551
Lugait Holcim Plant
Lugait, Misamis Oriental
(063) 225 8000
Nueva Vizcaya/ Isabela
National Highway, Purok Nieto
Brgy. Batal, Santiago City
(078) 682 8257
Fax (078) 682 2476
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Holcim Philippines Inc.
7F Two World Square
McKinley Hill, Taguig City 1634
Phone +63 2 459 3333
Fax +63 2 459 3300
http://www.holcim.com/ph