Breckenridge Employee Welcome Package

BRECKENRIDGE RESORT & HOSPITALITY
EMPLOYEE WELCOME PACKET
A NEW
EMPLOYEE’S
GUIDE TO
BRECKENRIDGE
We are excited to have you as part of
the Breckenridge team. To make your
transition easier, we have included
some information that will help you
settle in and enjoy your stay in
Breckenridge, Colorado.
www.breckenridge.com
Email: [email protected]
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TABLE OF CONTENTS
BEFORE YOU ARRIVE
4 Getting to Breckenridge
Driving Directions
Arriving by Plane
Hotels/Hostels
5 What to Bring
Essentials
Money
I-9 Documentation
7 Housing
Employee Housing
Housing in the Community
8 Presentation Policy
STARTING WORK
9 Paperwork
Human Resources
12 Community Information
Altitude & Health Issues
Variable Mountain Conditions
Banks
Transportation
Department of Motor Vehicles
Post Office
Community Resources
14 Map to Human Resources
15 Resort Map
16 I-9 Documents
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GETTING TO BRECKENRIDGE
Arriving by Plane
Hotels /Hostels
Denver International Airport (DIA) is the nearest
major airport to Breckenridge, located about 90
miles east of Breckenridge.
The following are some affordable
accommodations in the area. For a complete list
search the online yellow pages for Summit
County.
Shuttle Services
All Vail Resorts employees are eligible for a 35%
discounted shuttle to Summit County through
Colorado Mountain Express. You must provide an
Employee ID# at the time of booking. If you are a
new employee and do not have an Employee ID#,
you will qualify for the one-way service discount
from the airport to the resort for travel completed
before December 19th. Discount is unavailable on
peak days of December 26 through January 3.
Additional weekends and/or peak days may be
blacked out, subject to availability. To book a
reservation call CME Reservations Department at
970.754.7433 or www.ridecme.com.
Driving from Denver
1. Drive west on I-70 about 80 miles.
2. Take the CO-9 S exit, EXIT 203, toward
Frisco/Breckenridge.
3. Continue on Highway 9 South for 10 miles to
Breckenridge.
Breckenridge
Fireside Inn (B&B/Hostel) – 970.453.6456
Frisco
Ramada Limited - 970.668.8783
Holiday Inn Summit County - 970.668.5000
Silverthorne
Days Inn - 970.468.8661
La Quinta Inn - 970.468.6200
Alpen Hutte Lodge Hosteling - 970.468.6336
Dillon
Best Western - 970.468.2341 or 800.727.0607
Comfort Inn - 800.228.5150
Keystone
Keystone Inn - 970.496.4000
Colorado Road Conditions
www.cotrip.org
Within Colorado - 877.315.7623
Outside Colorado - 303.639.1111
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WHAT TO BRING
I-9 Documents
Money
Please be aware that you must bring appropriate documents
to complete I-9 verification. Please refer page 14 of this packet,
or to page 9 of the following link for a list of acceptable
documents for completion of paperwork:
http://www.uscis.gov/files/form/i-9.pdf . Please note
documents must be original (not copies) and must be
unexpired.
Be financially prepared. Plan ahead and have extra money
for food, travel and housing deposits. Deposits range from
$300 to much more for first, last and security. Remember,
you are moving to a resort community -- therefore, the cost
of living may be higher than expected. Please be prepared to
pay more for certain items such as food, gas, clothing, etc. It
is recommended to have $800 -$1,000, or more depending
on your style of living, when you arrive.
Please Note:
Paychecks are distributed every 2 weeks (1 week after a pay
period). It is possible to work 2-3 weeks prior to receiving a
paycheck.
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WHAT TO BRING
Personal Items
Colorado weather changes frequently and drastically. Dress in
layers to maximize your comfort. Our winter temperature
regularly falls to zero degrees Fahrenheit (-18 C), so be
prepared!
Some Essentials
• Winter coat/jacket
• Sweater, fleece/long underwear for layering
• Snow pants (windproof/water resistant)
• Warm hat
• Warm mittens/gloves
• Warm (wool) socks
• Warm boots with good traction/traction device for shoes
• Sunscreen/lip balm (at least SPF 15)
• Sunglasses
Suggested Gear
• Winter sports equipment (e.g. snowboards, skis, boots, and
snowshoes, goggles)
• Helmet
• Hydration system (e.g. Camelback/water bottle)
*Outdoor gear is available for purchase and rental at various
locations around the county.
*Company issued uniforms may not be used for personal use.
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HOUSING
BRECKENRIDGE EMPLOYEE HOUSING
HOUSING IN THE COMMUNITY
Breckenridge Terrace | 1360 Airport Road | Breckenridge,
CO 80424
970.453.4760 | Winter hours: Monday-Friday 8am - 5pm
There are many options in the surrounding communities
for housing. Generally, a single-occupancy room with
access to a bathroom will cost about $550-$700 per
month. For a list of available rentals visit:
www.summitdaily.com or http://rockies.craigslist.org/
(High Rockies)
http://www.skitownapartments.com
To reserve an Employee Housing unit, please contact your manager.
• All units are pet-free and smoking free/drug free
• Families are not allowed
Employee housing may be available to employees who qualify. Bed
space is limited and reservations are required.. Rent amount per month
varies by accommodation type and season. Deposit, admin fee and
prorate months rent are required before you are provided a key. Beds
are available on a first come/first serve basis.
Please note, it can be difficult to find local housing which
allows pets. Plan to spend extra time looking for housing,
and extra money on deposits or rent if you are bringing
your dog or cat.
All rooms come furnished and with basic kitchen appliances.
However you will need to provide:
• Dishes (plates, bowls, cups, glasses)
• Utensils (spoons, forks, knives, can opener, and larger utensils)
• Pots and pans, general kitchen supplies
• Bedding
• Towels
• Paper products (toilet paper, paper towels, napkins)
• Cleaning supplies
Employees’ behaviors and conduct while occupying employee housing directly
affect their job status and their eligibility to live in employee housing. Infractions
of housing policies may lead to eviction and termination of employment. There
are scheduled room inspections in all units; you will be informed several days
prior to the inspection. If you have questions about what the inspection
standards are, contact the housing office. Repeated violations may result in
eviction and termination of employment.
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EMPLOYEE PRESENTATION & UNIFORM POLICY
Grooming Standards
It is important that the impression we give our guests in both
service and appearance is professional and friendly. Our focus is
on presenting a guest-friendly and approachable style that
fosters interactions and communication between you and our
guests.
Below are some key items from our presentation standards.
Please be aware that final grooming standards are set by the
department, and may be more stringent than the standards listed
here.
Tattoos
Employees may have visible tattoos, except on the face and neck
area, that are in good taste and not offensive. An employee may
be asked to cover their tattoo with clothing while on duty and
must comply if requested.
Hair
Hair should be clean, professional and kept back from the face.
Extreme styles (e.g. Mohawks) are not permitted.
Jewelry
All jewelry must be professional in appearance. One small
nose stud is allowed. Up to two earrings or one solid gauge
up to ½” maximum in each ear is allowed.
All other facial jewelry or visible body piercings, including
additional nose rings, gauges and tongue studs are not
permitted.
Concealing jewelry with a bandage or other means is not
permitted.
Uniforms
Certain positions require employees to wear a uniform
while working. Employees are expected to wear uniforms
in the appropriate manner. Nametags must be worn and
jackets zipped up to above nametag level. Promotional
clothing that displays a message or promotes brands other
than Vail Resorts and its strategic partners may not be worn
while in uniform. All hats, where permitted, must be worn
facing forward.
Facial Hair
Beards, goatees, sideburns and mustaches are allowed up to ¾”
length maximum and must be neatly trimmed at all times.
Otherwise, staff should be clean-shaven. Extreme styles are not
permitted.
http://jobs.vailresorts.com/info/company-policies.aspx
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STARTING WORK
Employee Paperwork
Employee ID / Ski Passes
1. Complete and submit online paperwork.
2. Complete first part of I-9 form once you receive an
email with your employee ID number
3. Confirm with your manager day, time and location
where you need to show your I-9 document to HR.
4. Bring to HR appropriate document to complete I-9
verification. Please refer the last page of this packet,
or to page 9 of the following link for a list of
acceptable documents for completion of paperwork:
http://www.uscis.gov/files/form/i-9.pdf . Please note
documents must be original (not copies) and must be
unexpired.
5. contact your hiring manager to confirm your
scheduled New Employee Orientation.
Your employee ID is your ski pass and is how you clock in
and out of work. Please do not lose it. You will receive
your pass at the Gondola Ticket Office or at the
Quicksilver Ticket Office located at the base of Peak 9.
Your pass will be after showing your I-9 document to HR.
All I-9 verification must be completed at a I-9 session
prior to starting work.
New Employee Orientation is required for new
employees and will help orient you to Breckenridge and
Vail Resorts.
Paychecks
The pay week is Saturday through Friday. Paychecks are
distributed every two weeks through your manager.
Please be aware that it may be 2 to 3 weeks before you
receive your first paycheck.
Additionally, our positions are weather dependent; hours
may be lower in parts of the season. Hours may also be
higher during holidays and busy periods.
To sign up for Direct Deposit go to:
www.my.vailresorts.com
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STARTING WORK
Parking for New Employee Orientation (NEO)
It is recommended that you arrive 30 minutes prior to
the scheduled NEO start time to allow sufficient time.
Employee parking for New Employee Orientation is in the
South Gondola lot. This is located on the South side of the
Gondola/Transfer Station. When you arrive, tell the booth
attendant your name and you will be able to park free of
charge.
Please note, if you arrive for a different NEO than you are
scheduled, your name will not be on the list and you will
be charged the customary guest fee.
Once you have parked, you will need to take the shuttle or
bus to the NEO location. NEOs are frequently held in the
Village or the Double Tree; check with your manager for
the correct location for your NEO.
From the Gondola lot, walk over to the Breckenridge
Transfer Station to pick up either a Breckenridge shuttle or
the Summit Stage bus. Shuttle and bus times vary
depending on the time of year.
Bus Schedules
Summit Stage
http://www.co.summit.co.us/index.aspx?NID=360
Breck Free Ride
http://www.breckfreeride.com
Prior to Resort Opening (Nov. 7th), parking is free for
everyone in the F Lot, which is walking distance to the
Village and the Double Tree. Please note this is a town lot
and we have no ability to refund fees if you park here
when there is a charge.
There is no employee parking available at the Village or in
the Beaver Run lot. If you chose to park in the Beaver Run
lot, you will be charged the customary guest fee and no
refund will be available.
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HUMAN RESOURCES
Breckenridge Peak 8 Office:
Uniforms
(970) 496.3200 | M-F 8:00am – 5:00pm
| Winter Sat: 8:00am – 4:00pm
Located in the Peak 8 Admin building. There is no parking
at Peak 8; the easiest way to get to the Admin building is
to ride the Gondola.
Uniforms are distributed by appointment through our Uniform
Center. Please contact your manager for more details. The Uniform
Center is located at the intersection of Point Valley and Continental
Court, behind Colorado Mountain Collage.
Breckenridge Peak 9 Office:
(970) 496.5120 | M-F 8:00am – 5:00pm
Located at the Village.
Human Resources offices serve ALL Breckenridge resort
employees , including mountain, rental, retail and
hospitality.
Employee Perks & Benefits
Vail Resorts is committed to providing exceptional experiences for its
employees. All employees have a variety of benefits and perks
available to them. An employee’s eligibility for benefits and perks will
vary with employee classification. You will receive additional
information when you complete your paperwork and during New
Employee Orientation
Some perks include:
• A multi-mountain ski/ride pass & discounted tickets for friends
and family
• Two free ski and snowboard lessons per month (except blackout
dates)
• Discount on food items at company operated food courts and
restaurants
• Retail and rental discounts at our Specialty Sports Venture
locations
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COMMUNITY INFORMATION
Altitude & Health Issues
Above 8,000 feet, the altitude can affect anyone from
lower elevations. Adverse symptoms may include
headaches, nausea, loss of appetite, restless sleep,
coughing, and difficulty in breathing. If symptoms persist,
seek medical attention.
• Reduce alcohol, caffeine, and salty foods.
• Drink 3 or 4 times more water than usual.
• Take it easy if you are tired.
• Do not push the limits of your physical capabilities.
Sun Protection
Overexposure to the sun’s ultraviolet (UV) radiation can
lead to sunburns and skin cancer.
• Protect yourself 365 days a year.
• Wear sunscreen or protective clothing, UV-blocking
sunglasses, and a hat.
• Select sunscreen that blocks UVA and UVB rays, with a
sun protection factor (SPF) of at least 15 or higher.
Variable Mountain Conditions
• The alpine environment offers extreme and variable
weather conditions which can change quickly.
• Know your surroundings.
• Check skin frequently for signs of frostbite (use the
buddy system).
• Take frequent “warm-up” breaks.
• Dress properly (layers) for the conditions and anticipate
changes.
• Pay attention to slippery or snowy walkways, to avoid
slips and falls.
Banks
To open a bank account you will need to show a photo ID
and will need to have a United States address. You can
choose to have your paychecks deposited directly into your
bank accounts. Direct Deposit is available online at
my.vailresorts.com.
The following are banks in the Breckenridge area: (this is
not an inclusive list)
Alpine Bank – 970.453.4929 (prefers local address)
1st Bank – 970.453.1000
Wells Fargo – 970.547.2222
Department of Motor Vehicles
You have 30 days from when you move here to change your
driver’s license and license plates.
Division of Motor Vehicles:
•Driver's License
•Identification Cards
0037 Summit County Road 1005
Frisco, CO 80443
970.668.5015
Dept. of Revenue:
•Registration
•Titling
•Plates
208 East Lincoln Ave.
Breckenridge, CO 80424
970.668.5623
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COMMUNITY INFORMATION
Map of Area
Transportation
http://www.breckenridge.com/town/town-maps.aspx
Free Ride Transit System - Free public transportation within
the Town limits of Breckenridge.
970.547.3140
http://www.townofbreckenridge.com/index.aspx?page=136
Summit Stage - Free bus service around Summit County.
970.668.0999
http://www.summitstage.com/
Hospitals/Medical Facilities
Breckenridge Medical Clinic - 970.453.1010
Colorado West Mental Health (Frisco) - 970.668.3478
High Country Health Care (Breckenridge) - 970.547.9200
Keystone Medical Clinic - 970.468.6677
St. Anthony’s Medical Center Emergency Room (Frisco -24-hour service) - 970.668.3300
Post Office Boxes & Mailing Information
There is very limited mail delivery in Summit County and
its towns. Most residents rent a post office box. To get a
PO Box, you will need a photo ID and proof of residency in
the area (lease, utility bill, etc). Boxes range from$27 for 6
months to $54 for a year.
Post Office hours of operation are:
Monday - Friday, 8am - 5pm
Saturday, 10am - 1pm
Summit County Public Libraries
Breckenridge - 970.453.6098 (internet access)
Frisco - 970.668.5555
Silverthorne - 970.468.5887
General Shopping
Food, household supplies, food, pharmacy,
clothing, etc.
Breckenridge: City Market - 970.453.0818
Frisco: Walmart - 970.668.9281
Safeway - 970.668.5144
Silverthorne: Target - 970.468.2268
Employee housing does NOT accept any mail or
deliveries. If you do not have a PO Box any
mail you need to receive can be sent to:
General Delivery
C/O Name
Breckenridge, Colorado 80424
Post Offices:
Breckenridge - 970.970.453.5467
Frisco - 970.668.2089
Silverthorne - 970.468.5774
Dillon - 970.513.8282
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HR Peak 8 Office
HR Peak 9 Office
The Terrace
Employee Housing
Employee Center14
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I-9 ACCEPTABLE DOCUMENTATION
Breckenridge Employee Welcome Packet
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