Whayne-Walker Employee QuickRefGd

Transcription

Whayne-Walker Employee QuickRefGd
Introducing the Broadest Product Line
in the Mining Industry –
From One Source.
Wherever There s mining
we re there.
Whayne Supply Company
1400 Cecil Avenue, Louisville, KY 40211-1626
P. O. Box 35900, Louisville, KY 40232-5900
502.774.4441 tel
Walker Machinery Company
1400 E. DuPont Avenue, Belle, WV 25015
P. O. Box 2427, Charleston, WV 25329
304-949.6400 tel
October 2012
Dear Mining Customer,
Earlier this year, I sent you a letter discussing Caterpillar’s
acquisition of Bucyrus International and their plan to transition
the former Bucyrus distribution and support business to
Caterpillar dealers.
Monty L. Boyd
I’m pleased to announce that Whayne Supply Company (Whayne)
and Walker Machinery Company (Walker), have signed an agreement with Caterpillar
Global Mining, LLC to acquire the former Bucyrus distribution and support business for
Whayne’s and Walker’s service territories of Kentucky, southern Indiana, West Virginia
and southeastern Ohio. The agreement is subject to customary closing conditions
and required regulatory approvals. It is anticipated that the transaction will close, in
November, 2012.
We have been working closely with Caterpillar, for several months, to make this transition
a success. After we close, Whayne and Walker will be responsible for providing parts |and
service for the former Bucyrus products in our services territories and providing full parts,
service and sales support for all the new Caterpillar products added to our product line
by the Bucyrus acquisition. We have already invested in facilities, inventory, and training
to further strengthen our current support capability and plan to build on the existing
Bucyrus support resources in our service territories. Please be patient as we work through
the details to combine these two great mining product lines and deliver the superior
customer support services you expect.
We also are excited to welcome several former Bucyrus employees who will join the
Whayne and Walker teams as part of the transaction.
Thank you for your business and we will be in touch again very soon.
Sincerely,
Monty L. Boyd
President/CEO
Whayne Supply and Walker Machinery
the broadest equipment line up in Mining
The merger of Caterpillar and Bucyrus gives Whayne-Walker's mining
customers access to the broadest line of underground and surface mining
equipment in the world—from one source.
Diesel transport
Continuous Miners
trucks & loaders
Drills
Shearers
Armored Face Conveyors
roof Supports
belt Systems
Surface belt Systems
underground Mining equipment
Draglines
rope Shovels
Surface Drills
highwall Miners
hydraulic Shovels
Mining trucks
Wheel loaders
Dozers & Graders
Surface Mining equipment
Caterpillar
Joy Global
Komatsu
Hitachi
Liebherr
Hydraulic Shovels
Rope Shovels
Highwall Miners
Draglines
Longwall
Drills
Room & Pillar
Belt Systems
NEW MODEL NUMBER CROSS REFERENCE GUIDE
Bucyrus to Caterpillar
This guide contains the most current information available regarding the conversion of Bucyrus products to the Cat and
Unit Rig brands. Final model names are subject to change. Check Mining.cat.com for the latest information.
SURFACE PRODUCTS
SURFACE DRILLS
BUCYRUS MODEL
CAT MODEL
Rotary Blasthole
SKFX
SKF
SKS
SKL
49HR
59HR
MD6240
MD6290
MD6420
MD6540
MD6640
MD6750
Hydraulic Track
R20C
R20T
R30C
345, 345S
SCH5000C/CL
MD5050
MD5050 T
MD5075
MD5090
MD5125
SURFACE EXTRACTION
BUCYRUS MODEL
CAT MODEL
Hydraulic Shovels
RH40E
RH40E
RH90C
RH90C
RH120E
RH120E
RH170B
RH170B
RH200
RH200
RH340B
RH340B
RH400
6015
6015
6018
6018
6030
6030
6040
6040
6050
6050
6060
6060
6090
Electric Rope Shovel
182M
295HD
295HR
395HR
495HD
495HR2
495HF2
7182
7295 HD
7295
7395
7495 HD
7495
7495 HF
Dragline
W2000
8200
8750
8000
8200
8750
Highwall Miner
SHM
HW300
FS
FS
FS
FS
FS
FS
FS
MINING TRUCKS
BUCYRUS
MODEL
UNIT RIG
MODEL
Unit Rig
MT3300AC
MT3700AC
MT4400AC
MT5500AC
MT6300AC
MT3300 AC
MT3700 AC
MT4400 AC
MT5500 AC
MT6300 AC
UNDERGROUND PRODUCTS
ROOM & PILLAR
BUCYRUS MODEL
CAT MODEL
BELT SYSTEMS
BUCYRUS MODEL
CAT MODEL
Face Haulage
810C Un-A-Trac
816E Un-A-Trac
FBR 15 Ram Car
FH110
FH120
FH125 D
Belt System
Pre-Engineered
Custom Design
BC100
BC200
Continuous Haulage
30 CHL
36 CHM
36 CHH
FH330
FH336
FH336
UNDERGROUND DRILLS
BUCYRUS MODEL
CAT MODEL
Jumbo
Scoops
482D
488XL
488D XP
488D
488-6 DM
488L
488D LHD XP
488D LHD
488-6
636 SS
SU482
SU482
SU488
SU488
SU488
SU488
SU488
SU488
SU488
SU636
MK4
MK20
MK35
MK7
TK 70
TK140
TK160
MD2025
MD2040
MD2060
MD2070
MD2110
MD2150
MD2180
Jumbo–Shaft
SJ-1/2/3-105-E
MD1000
LONGWALL
BUCYRUS MODEL
CAT MODEL
Shearer
Electra 2000 Evo
Electra 3000 Evo
Electra 4000 Evo
EL2000
EL3000
EL4000
Plow
RHH800
GH800
GH1600
RHH800
GH800
GH1600
Armored Face
Conveyor—Line Pan
PF3
PF4
PF5
PF6
PF3
PF4
PF5
PF6
Armored Face
Conveyor—
Controlled Start
Transmission Drive
CST 30
CST 45
CST 65
CST30
CST45
CST65
Roof Supports
--
--
Roof Support Carriers
VT620
VT636-2
VT650
VT650
MH40
VT650D
FBL-55
FBL-55H/MH55H/MH-60
VT680
SH620
SH630
SH650
SH650
SH640
SH650
SH660
SH660
SH680
CHT 50
SH150
Load Haul Dump
Feeder Breaker
Roof Bolter
Continuous Miner
Miner Bolter
Compact Loader (6 tonne)
- non-permissible
Compact Loader (10 tonne)
- non-permissible
Compact Loader (15 tonne)
- non-permissible
FBL10
- non-permissible
MH10
- non-permissible
FBL15
- non-permissible
MH15
- non-permissible
DN
D
DN
DM
L
LHD
LHDN
CL106
CL106 N
CL110
CL110 N
CL115
CL115 N
CL210
CL210 N
CL210B
CL210B N
CL215
CL215 N
CL215B
CL215B N
7FB-48AL
7FB-48A
7FB-56AL
7FB-56A
GHFB-48AL
GHFB-48A
GHFB-56AL
GHFB-56A
FB75
FB110
FB85
FB140
FB75 P
FB110 P
FB85 P
FB140 P
LRB-15AR
RB2-52A
RB2-88A
RB120
RB220
RB230
25MO
25M1
25M2
25M3
25C
25CT
30M2
30M3
30M4
35M1
35M2
35M3
CM210
CM220
CM230
CM240
CM235
CM235 T
CM330
CM340
CM345 N
CM430
CM440
CM445
30MB
CM845
Shield Trailer
VFD
D
D
D
HD
For more complete information on Cat products, dealer services, and
industry solutions, visit us on the web at mining.cat.com and www.cat.com
© 2011 Caterpillar Inc. All rights reserved. v2.1
DEALER SUPPORT
ELECTRIC POWER
GENERATION
MINESTAR SYSTEM
FLEET
TERRAIN
DETECT
HEALTH
COMMAND
ARTICULATED
TRUCK
EXCAVATOR
TRACK
DRILL
MOTOR GRADER
BLASTHOLE
DRILL
MINING TRUCK
ELECTRIC
ROPE SHOVEL
MECHANICAL DRIVE
ELECTRIC DRIVE
OPEN PIT
HYDRAULIC
SHOVEL
WHEEL DOZER
UNDERGROUND TRUCK
UNDERGROUND LOADER
HARD ROCK
UNDERGROUND DRILL
THE BROADEST PRODUCT LIN
AND THE INFRASTRUCTURE AND SUPPORT NETWORK TO S
M I N I N G . C AT. C O M
AEWQ0066
© 2011 Caterpillar All Rights Reserved. CAT, CATERPILLAR, their respective logos, “Caterpillar Yellow,” and the POWER EDGE
trade dress as well as corporate and product identity used herein, are trademarks of Caterpillar and may not be used without
permission. Cat and Caterpillar are registered trademarks of Caterpillar Inc., 100 N.E. Adams, Peoria IL 61629.
DRAGLINE
TRACK-TYPE
TRACTOR
HIGHWALL
MINER
LOCOMOTIVE & RAIL SERVICES
SCRAPER
UTILITY
TRUCK
WHEEL LOADER
SURFACE MINING: COAL
ROOM & PILLAR
FEEDER BREAKER
ROOF BOLTER
UTILITY LOADER
FACE HAULAGE
CONTINUOUS MINER
SHEARER
ROOF SUPPORT
AFC SYSTEM
LONGWALL
ROOF SUPPORT CARRIER
BELT SYSTEM
PLOW
ROOF SUPPORT
LONGWALL
AFC SYSTEM
NE IN THE MINING INDUSTRY—
ERVE EVERY MINING REGION IN THE WORLD.
C AT E R P I L L AR . W H E R E V E R T H E R E ’ S M I N I N G , W E’ R E TH ER E .
General Bucyrus Acquisition Questions
About Whayne-Walker
We have created a new division that encompasses both dealerships called Whayne-Walker Underground Mining (Whayne-Walker).
This division will give us the unified approach and attention to this very important new market.
General
1. What range of new products will Whayne-Walker be responsible for?
2. What is the working relationship between Caterpillar employees and Whayne-Walker?
3. Will Whayne-Walker set up a new division to manage the underground mining business?
4. Will Cat Financial be involved in customer financing for the full range of former Bucyrus products?
5. What are Whayne-Walker’s expectations regarding safety?
6. Will there be a cutover period from Caterpillar to Whayne-Walker?
The expanded range of product lines, as a result of Caterpillar’s acquisition of Bucyrus, include: Electric Rope
Shovels, Hydraulic Mining Shovels, Draglines, Highwall Miners, Unit Rig Mining Trucks, Belt Systems, Surface,
and Underground Drills, Room & Pillar equipment and Longwall equipment. For more detailed information, please
go to https://mining.cat.com.
The dealer network is a vital part of the extended Caterpillar team. As a result, they share values, processes, and an
overall commitment to meeting customer expectations. Caterpillar and Whayne-Walker will work together to ensure
on-time delivery of products, superior product support, and commitment to customer satisfaction.
Yes, the Whayne-Walker Underground Mining division has been established as a separate division to handle our
underground customers and business. The new division will be incorporated into current Whayne and Walker operations.
Yes, Cat Financial, a wholly owned captive finance company of Caterpillar, is available to support the financing of this
new product line. Cat Financial currently finances Caterpillar equipment in the mining industry and will finance former
Bucyrus products as part of their ongoing focus in this segment.
Safety is our number one priority, and forms a part of our corporate values. Whayne-Walker provides safety training
to all of its employees. We also provide the necessary safety equipment and tooling to ensure that work is carried out
safely in our own shops or on the customers’ sites.
No, beginning November 1, 2012, all of your sales, parts and service calls will go to your Whayne-Walker representative.
However, there will be a workshop slowdown starting October 25, 2012. Please refer to question 9 for more information
about the slowdown.
Service
7. Will service levels remain the same?
8. Will I contact the same facility for service support?
9.How will service quotations be handled?
The Whayne-Walker distribution networks will build on the existing customer experience, with a strong focus on
improvement. Although we expect a learning curve, we intend to work closely with our customers to find better ways
to serve you. To meet your needs, we are hiring former Bucyrus employees, investing in training, and acquiring
service tooling.
No, all service and support will go through the Whayne-Walker contacts listed at the end of this document.
Service quotations received from Caterpillar, and accepted by Thursday, October 25, 2012 will be honored by Caterpillar.
It is requested that non-emergency service orders from October 25 – November 1, 2012 be deferred.
For machine down or emergency situations only during the period October 25, 2012 through Nov 1, 2012, please contact
Caterpillar as normal. All quotation requests occurring on or after November 1st should be directed to your Whayne-Walker
Product Contacts listed below.
10.How will service purchase orders and service invoices be handled?
11.How will warranty claims be handled?
For open service purchase orders on November 1, 2012 for existing service repair/exchange/rebuild work, Caterpillar will
continue to service, deliver, and invoice these orders.
Caterpillar will continue to process new warranty claims received prior to October 25, 2012. New warranty claims starting
on November 1, 2012 should be directed to your closest Whayne-Walker branch.
Parts
12. What will happen to my in-transit parts orders?
Open customer orders still at the factory from and after the acquisition of the legacy Bucyrus business will be coordinated
by Whayne-Walker to customers. Customers will be requested to amend their purchase orders accordingly. In-transit
customer orders within three to four weeks of the acquisition of the legacy Bucyrus business will be managed by Cat
warehouses to customers.
Sales
13. Will the model names remain the same?
14. Will you be rebranding my existing Bucyrus fleet?
15. Will job study and site assessment services be available for the larger size equipment?
16. Who should I contact after November 1, 2012 for product sales?
All products have already been assigned new Caterpillar nomenclature, with the exception of the Unit Rig trucks. Included is
a model reference guide, with updated nomenclature information.
There are no plans to rebrand equipment in operation.
The existing support structures will remain in place and we will continue to provide customers with all site services required.
Surface – for surface mining products including traditional Caterpillar earthmoving equipment plus highwall miners, drills,
front shovel, draglines, and Unit Rig trucks you should continue to contact your current Whayne or Walker sales rep.
Underground - for all underground mining products refer to the contact information listed below. If you don’t have a current
sales representative, please contact the Sales Manager, the last person listed in each geographic area.
About Whayne Supply Company:
Whayne Supply Company and The CAT Rental Store is your dealer for Caterpillar Inc., Reedrill, Trail King, Thomas Built Buses, Challenger,
Lexion, Sullair, Allmand, and other lines of construction, industrial, mining, paving and agricultural equipment. In addition to its home office in
Louisville, Whayne has branches in Ashland, Bowling Green, Corbin, Dry Ridge, Elizabethtown, Hazard, Hopkinsville, Lexington, Middletown,
Owensboro, Paducah, Pikeville, and Somerset, Kentucky and Evansville and Jeffersonville, Indiana.
About Walker Machinery Company:
Walker Machinery Company and Walker Express - The Cat Rental Store is your authorized Caterpillar Dealer for most of West Virginia and
southeastern Ohio. Walker sells, rents, and services the full line of Caterpillar products through six divisions: Mining, Heavy Equipment, Material
Handling, Engine, Truck, Forestry, and Building Construction. In addition to its headquarters in Belle, WV, Walker offers customers seven
additional branches in Beckley, Huntington, Logan, Nitro, Parkersburg, and Summersville, West Virginia and Jackson, Ohio.
Together
we’re making
history
The contributions Bucyrus and Caterpillar have
made to the mining industry—and the world—are
immeasurable. Now we have united our strengths,
doing things together that we could never do alone.
To our new employees from Bucyrus:
Thank you for your role in building the legacy of this iconic company. We
appreciate your loyalty and commitment to strong values, quality products
and customer service. We’re proud to welcome you to the Caterpillar family.
And to our new neighbors:
We’re excited to be a part of your community. Just as our employees are critical to
our success, the communities where they live and work are important to us, too.
Our company values—Integrity, Excellence, Teamwork and Commitment—will guide
us as we join our neighbors in striving to make this a better, stronger community.
global
LOCAL
Caterpillar is the world’s leading manufacturer of
construction and mining equipment, diesel and natural
gas engines, industrial gas turbines and diesel-electric
locomotives. The Cat® mining product portfolio includes
machines for both surface and underground mining,
including trucks, tractors, graders, excavators, scrapers,
shovels, draglines, drills, conveyors, shearers, longwall
shields and highwall miners. The company is also a leading
services provider through Caterpillar Financial Services,
Caterpillar Remanufacturing Services, Caterpillar Logistics
Services and Progress Rail Services. The company is
headquartered in Peoria, Illinois, USA, and serves the
mining industry through its Caterpillar Global Mining
organization, headquartered in Oak Creek, Wisconsin, USA.
Monty Boyd, owner and CEO of Whayne Supply and Walker
Machinery which fall under Boyd LLC, has established
Whayne-Walker Underground Mining as the business unit
to meet the distribution and support needs for these new
products. This newly formed division will be integrated into
the current Whayne-Walker operations to provide the best
mining machines and support in the industry. Monty stated
“We have been working closely with Caterpillar for several
months to make this transition a success. This new business
unit will be integrated into our current Whayne and Walker
operations. We look forward to providing these new mining
products and support in our area.”
Whayne-Walker Mining Contact Guide
Name
Phone NumberEmail Address
Service
Eastern Kentucky Lewis Wilder
606-344-2501
[email protected]
Chris Hampton
276-870-0028
[email protected]
Dennis Brown
276-780-0355
[email protected]
Danny Vance
276-870-1723
[email protected]
Johnny Peters
606-344-4614
[email protected]
Otto Hyden
276-623-5729
[email protected]
Rodney Wilder
606-344-6611
[email protected]
Southern Indiana and
Western Kentucky
David Groves
618-499-6199
[email protected]
Cody Moore
618-694-7384
[email protected]
Brent Church
618-638-2521
[email protected]
West Virginia and Southeastern Ohio
David Shaffer
304-573-1352
[email protected]
Josh Treadway
304-673-4375
[email protected]
Justin Treadway
304-377-2217
[email protected]
Bob Brodie
540-230-8056
[email protected]
Alvin Cook
304-573-8696
[email protected]
Inside Sales Rep
Bryan Goins
304–380-1516
[email protected]
Michael Braddock
812–319-5006
[email protected]
Charlie Crabtree
304–380-4695
[email protected]
Product Support
Sales Rep
Kevin Asbell
618-253-9985
[email protected]
Dale Darnell
270-217-4226
[email protected]
Don Porreca
540-808-5364
[email protected]
Eastern Kentucky Danny Roark
423-914-6041
[email protected]
Sonny Vencill
423-914-0969
[email protected]
Jeff Parks - Sales Manager [email protected]
Southern Indiana and Western Kentucky
Jack Nolen
West Virginia and Southeastern Ohio
Danny Anderson
Darryl Kincaid
Kevin Barnhouse - Sales Manager
Parts
Sales
618-713-0648
[email protected]
Brad Weisheit - Sales Manager812-483-4228 [email protected]
Randy Curry
276-870-1215
[email protected]
540-230-0727
[email protected]
304-543-5592
[email protected]
[email protected]
Whayne-Walker Locations
OHIO
whaynewalkerunderground.com
Jackson
Dry Ridge
Jeffersonville
INDIANA
Owensboro
Belle
Summersville
Logan Beckley
Elizabethtown
KENTUCKY
Somerset
Bowling Green
Paducah
Huntington
Lexington
Louisville
Evansville
WEST
VIRGINIA
Nitro
Ashland
Middletown
Parkersburg
Pikeville
Hazard
Corbin
Hopkinsville
INDIANA
Evansville
2420 Lynch Road
Evansville, IN 47711-2953
(812) 425-4651
Whayne-The CAT Rental Store
(812) 422-1636
Jeffersonville
Whayne-The CAT Rental Store
6109 Hamburg Pike
Jeffersonville, IN 47130-9213
(812) 284-1217
KENTUCKY
Ashland
12251 U.S. Route 60
Ashland, KY 41102-9675
(606) 928-3444
Whayne-The CAT Rental Store
(606) 929-5704
Bowling Green
390 High Rail Way
Bowling Green, KY 42101-1274
(270) 843-3275
Whayne-The CAT Rental Store
(270) 782-6056
Corbin
2200 S. Kentucky Avenue
Corbin, KY 40701-2049
(606) 528-3140
Whayne-The CAT Rental Store
(606) 528-3178
Dry Ridge
215 Meeks Road
Dry Ridge, KY 41035-8801
(859) 823-1500
Whayne-The CAT Rental Store
(859) 823-1500
Elizabethtown
Whayne-The CAT Rental Store
312 Peterson Drive
Elizabethtown, KY 42701-9369
(270) 769-1300
Hazard
410 Roy Campbell Drive
Hazard, KY 41701-9453
(606) 439-4040
Whayne-The CAT Rental Store
(606) 439-4040
Hopkinsville
211 Commerce Court
Hopkinsville, KY 42240-6806
(270) 885-1700
Whayne-The CAT Rental Store
(270) 885-1700
Lexington
195 Lisle Industrial Avenue
Lexington, KY 40511-2062
(859) 254-2756
Whayne-The CAT Rental Store
181 Lisle Industrial Avenue
(859) 254-0188
Louisville
1400 Cecil Ave.
Louisville, KY 40211-1626
(502) 774-4441
Middletown
Whayne-The CAT Rental Store
610 N. English Station Road
Louisville, KY 40223-4724
(502) 244-5700
Owensboro
3900 W. Parrish Ave.
Owensboro, KY 42301
(270) 683-6609
Paducah
1600 North 8th Street
Paducah, KY 42001-1751
(270) 443-3631
Whayne-The CAT Rental Store
(270) 575-3968
Pikeville
359 S. Lanks Branch
Pikeville, KY 41501-3981
(606) 437-6265
Whayne-The CAT Rental Store
(606) 437-6265
Somerset
530 Enterprise Dr
Somerset, KY 42501
(606) 451-0157
OHIO
Charleston
(Walker Corporate Office)
1400 E. DuPont Ave.
Belle, WV 25015
(304) 949-6400
Walker Engine Power (Diamond)
112 Carbide Drive
Diamond, WV 25015
(304) 949-1600
Huntington
837 Adams Ave.
Huntington, WV 25704
(304) 526-4800
Walker Express
(304) 523-9800
Logan
WV RT. 10
7637 Hanging Rock Hwy
Lyburn, WV 25632
(304) 752-0300
Jackson
1477 Mayhew Road
Jackson, OH 45640
(740) 286-7566
Walker Express
(740) 286-8330
Nitro
3 Park Road,
HUB Industrial Park
Nitro, WV 25143
(304) 755-2500
Walker Express
(304) 759-6404
WEST VIRGINIA
Parkersburg
4010 Emerson Ave.
Parkersburg, WV 26101
(304) 424-0200
Walker Express
(304) 424-0230
Walker Engine Power
(304) 424-0200
Beckley
1314 Robert C. Byrd Dr.
Crab Orchard, WV 25827
(304) 253-2706
Walker Express
(304) 255-8989
Hydraulic & Machine Shop
876 Robert C. Byrd Dr.
Sophia, WV 25921
(304) 688-3222
Summersville
3360 Turnpike Road
Summersville, WV 26651
(304) 872-4303
Walker Express
(304) 872-8822