supporting the forces - Defence Electronics and Components Agency

Transcription

supporting the forces - Defence Electronics and Components Agency
Supporting
the forces
Contents
Who we are
1
Our sites
30
Our Trading Fund Board
2
Site capabilities
31
What we do
3
General enquiries
36
Maintenance, repair, overhaul & upgrade
4
Calibration
6
Air engineering support
7
Test, electronics & components
8
On demand service for front line commands
10
Mobile & in-barracks equipment support
12
Spares procurement & provisioning
14
Fielding & storage of vehicles
16
Deployed operations support
18
Delivering fleet availability
20
Assembly, integration & test
22
Provider of support services
23
Key projects
24
Working relationships
26
Transformation
28
Continuous improvement
29
The Defence Support Group (DSG) provides
the Ministry of Defence (MOD) with secure
access to assured onshore capacity and
capability for the through-life maintenance,
repair, overhaul, upgrade and procurement
support services for defence equipment.
This is in line with the defence white paper,
National Security through Technology,
published in February 2012.
Our core mission is to be a trusted partner in the delivery of
assembly, maintenance, repair, overhaul, upgrade and support
services for the UK Armed Forces including current and future MOD
equipment acquisition and support strategies.
Who we are
Our vision is to excel in supporting Defence. Key to this aspiration
is our aim to deliver a fleet management solution for the UK Armed
Forces’ A and B vehicles and associated mission systems, the
‘green fleet’.
DSG pursues a strategic goal of achieving best value for defence
through focusing on and delivering, where appropriate, cost
reduction, efficiency and productivity improvements, and improved
delivery to the customer across all areas of the business. We are
annually set demanding internal business measures to ensure we
deliver year-on-year performance improvements to our customers.
At the heart of DSG are our people; they are pivotal to our
reputation and success. Their skills and expertise make DSG a lean,
forward thinking business with an impressive range of capabilities.
We are currently a UK Government Trading Fund owned by MOD.
However, the Strategic Defence and Security Review October 2010
announced the government’s intention to sell DSG within the period
of the current Spending Review, 2014/15.
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OUR TRADING FUND
BOARD
2
The DSG Trading Fund Board comprises an
independent non-executive Chairman, nonexecutive Directors, the Chief Executive of
DSG and DSG Directors who act on behalf of
the Owner in scrutinising the business plans
and performance of the organisation.
DSG’s Executive Management Board is responsible for leading,
directing and managing the Trading Fund effectively in order to
ensure delivery of the objectives and targets set for it by the Owner
and in particular the successful implementation of an approved
Corporate Strategic Plan.
DSG is at the forefront in providing
engineering support services, helping MOD
and the UK Armed Forces deliver their
operational outputs.
We are able to meet the constant challenges
of the ever-changing defence environment
and have the full spectrum of capabilities
required to deliver end to end in-service
support.
Today, in our workshops, we continue to conduct the traditional
maintenance, repair, overhaul and upgrade activities of which we are
renowned. We work on military equipment ranging from optronics
and small arms through to aircraft components, light protected
patrol and military fighting vehicles. However, since our formation,
we have expanded our portfolio of capabilities by taking on Defence
Equipment and Support activities that have synergies with our
business. Capitalising on our traditional skills we have achieved
vertical growth with the inclusion of assembly, integration and
test and horizontal growth with the acquisition of vehicle support
activities; from receipt, inspection, integration, storage and disposal,
to embrace the end to end support of Land vehicle equipment.
We now handle spares provisioning, procurement and inventory
management and have a dedicated business unit responsible for
transactional activities. Our support extends to the front line where
MOD contracts DSG to manage the Equipment Sustainability
System Regeneration Capability facility in Camp Bastion. The
programme significantly reduces the need to return equipment to
the UK by conducting forward regeneration and base repair at the
front line, saving time and money as well as delivering better value
for defence. The transfer of vehicle receipt, inspection, integration,
storage and disposal activities to DSG, greatly enhances our
capability offering to customers. As well as providing engineering
and support services to vehicles already in-service, we invested to
transform our workshop facilities to carry out vehicle assembly for
the new range of combat vehicles. Our ability to provide support
solutions continues to develop and now includes a successful
partnering agreement with Army HQ for the management of its
training fleets. We are responsible for ensuring that the Field Army
has equipment for collective training when its needed, in the right
place, at the right time and in the right configuration.
WHAT WE DO
Our Head Office provides strategic direction to our network of main
sites, smaller support sites and our teams embedded in military
locations throughout the UK. Our extensive coverage is enhanced
with our mobile support teams and deployed operational support.
We offer our customers the ability to call on our unique services at
home, abroad, on operations or wherever they may need us.
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MAINTENANCE,
REPAIR, OVERHAUL
& UPGRADE
4
As an established engineering support
provider, DSG is renowned for our key
capability of Maintenance, Repair, Overhaul
(MRO) and Upgrade. We have decades of
expertise in understanding and managing the
structural integrity of the UK Armed Forces’
platform and equipment fleet with a proven
track record in our ability to reset, repair and
re-generate battle damaged or operationally
time-expired vehicles to as good as new
standard from our workshops.
We can carry out economic depth repair, tailored to match the
customer’s needs to extend in-service life. The vast range of
equipment we repair includes small arms, electronics, electrooptics, weapon systems and components, through to platforms
including armoured fighting vehicles, protected patrol vehicles and
light, medium and heavy trucks.
DSG’s role in up-grading and up-armouring battle-ready vehicles
and equipment to theatre entry standard so that they can fulfil
critical combat roles is a vital one and plays a key part in the
provision of cost-effective through-life capability management.
Our highly skilled workforce operates from excellent facilities.
We have a dedicated classified cryptographic unit with top secret
classification for the repair of secure electronics, custom built
electromagnetic compatibility chamber and test facilities for military
engines and transmissions.
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CALIBRATION
6
With over 20 years experience in test and
development, DSG’s Calibration Centre of
Excellence is a UKAS accredited laboratory
that provides mechanical and electrical
calibration services to over 8000 different
item types and an annual volume in excess
of 70,000 assets.
Mechanical calibration consists of dimensional, pressure, force and
torque parameters ranging from armament gauges and callipers
to torque wrenches, whilst the electrical calibration includes
oscilloscopes, meters and analysers.
An important aspect of the Calibration laboratory is our guaranteed
fast turnaround time of less than 14 days and a dedicated customer
helpdesk.
To ensure that we can meet end user requirements and maintain
operational capability, the laboratory provides several bespoke
services including mobile support. Our pool of dedicated
technicians can calibrate larger items of test equipment, which are
not practical to transport to the laboratory, at a location to suit the
customer. In exceptional circumstances, for urgent requirements,
the laboratory also provides a ‘While U Wait Service’ allowing the
end user to bring test equipment and leave the same day with a fully
calibrated item, meaning no potential delays with transport.
DSG offers a wide range of engineering
support capability for aircraft components
from manufacture repair and modification,
maintenance and repair of aircraft ground
support equipment, cryogenic services
through to engineering support solutions for
Land and Aircraft ground equipment for
tri-service customer applications.
The total synergy between our diverse workshops, ranging from
fabric and cryogenics specialists through to carpenters and
mechanical technicians, ensures we provide effective and efficient
project teams with the capability to deliver turnkey projects in
response to our customers’ requirements with delivery on time and
to the highest standards.
AIR ENGINEERING
SUPPORT
Our unique ability to provide support for cryogenics and gas
services, including the maintenance and repair of all types of
cylinders and equipment, is further enhanced with our on-site
cryogenics school of excellence where we provide training for Royal
Air Force personnel in the use of gaseous substances.
Working in partnership with our customers, we pride ourselves on
being responsive and able to tackle any challenge. By harnessing
our very diverse expertise and skills to resolve technical issues with
our solid commitment to the customer we are able to deliver best
value solutions.
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8
As one of the largest in-service electronic
and component support facilities in Europe,
DSG offers a comprehensive solution to
all of our customers in the test, repair
and calibration of tri-service avionic and
electronics equipment.
To deliver competitive services, we work
closely and in partnership with industry,
adopting lean processes from our centre of
excellence facilities, which has purpose-built
electronic workshops, Class 7 clean rooms
and secure Class 4 facilities.
Our capabilities support a diverse range of electronic, avionic and
mechanical equipment ranging from cables, communications
equipment, microwave technologies and power systems to module
and component levels. We conduct maintenance; modification; test
and repair; medical and dental services; design and manufacture;
automated test solutions and calibration.
TEST, ELECTRONICs
& COMPONENTS
With a team of experienced Development Software technicians, our
core activities are the creation of test software for Automatic Test
Equipment (ATE) and the migration of test software from legacy
ATE systems as part of obsolescence management programs. Our
teams are highly skilled and conduct high and low speed digital,
functional, analogue and databus testing. We are also established
and highly knowledgeable in developing test program sets and
turn-key solutions for the Royal Air Force General Purpose ATE,
low cost deployable solutions and we understand fully the critical
importance of risk reduction management.
In addition to our in-house test solution development team, DSG,
as an IPR neutral organisation, utilises our MOD IPR user rights
status when required and has the added advantage of being able
to develop bespoke test packages to meet specific customer
requirements.
DSG’s reputation is built on supporting the operational capability
of the UK’s defence network, we provide specialised capabilities to
enhance the reliability of products, extend the life of legacy systems
and deliver added value to our customers.
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ON DEMAND
SERVICE FOR
FRONT LINE
COMMANDS
DSG conducts repairs and maintenance
requirements on demand for the tri-services’
land based equipment ranging from heavy
armour to light weapons; communications to
logistic and support platforms.
Maintenance and repair services available on demand include a
while you wait brake test service, planned and scheduled repair and
major interval service or accident damage. These are delivered from
our extensive workshops, located around the UK. We supplement
this by embedding our skilled employees to work alongside military
unit personnel through In-Barracks Equipment Support (IBES) and
also through our dedicated network of Mobile Support Teams.
We understand the need for close customer liaison and pivotal to
the successful delivery of our Front Line Command activities are the
ongoing development of relationships with the Military Contracts
Monitoring Officers located within our workshops. With their
assistance and guidance we prioritise demand to meet operational
tempo and customer needs.
With procurement and provisioning also a key DSG capability, we
take advantage of our efficient supply chain to meet any just-intime requirements to support critical training or Urgent Operational
Requirements.
The on demand capability we provide to Front Line Commands is
a key contributor to our overall portfolio and as such we adopt lean
processes and procedures to improve our service and deliver
best value.
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DSG has a number of workshops strategically
located to support military garrisons. As
part of our support solution and to meet
increasing customer demand, we extend
our geographic coverage by providing
mobile support and embedding our skilled
employees to work alongside military
personnel through In-Barracks Equipment
Support (IBES).
DSG employees working on IBES programmes are the vanguards of
the business and help sustain and enhance our reputation amongst
our customer community. This arrangement enables military
resources to concentrate on operational commitments and training,
secure in the knowledge that equipment they require is readily
available and well maintained.
MOBILE &
IN-BARRACKS
EQUIPMENT
SUPPORT
Our responsive network of mobile support teams help foster better
relations in their willingness to travel the extra mile to customer
locations to carry out repairs in-situ, saving valuable equipment
downtime and manpower.
DSG’s ability to offer our services to any location throughout the UK
and to the highest quality standards demonstrates our commitment
to meeting customer demands.
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SPARES
PROCUREMENT
& PROVISIONING
DSG’s Land Supply Business Unit (LSBU)
based in Telford is a dedicated business unit
responsible for provisioning and procurement
services for the supply of future spares and
repairables for a diverse range of equipment
including armoured and wheeled platforms,
small arms and consumables.
The team is fully committed to activities in procurement and
provisioning using the latest available commercial and forecasting
tools, they provide around £300m of vital equipment and spares
each year not only in the UK but also to operational theatres.
Its unique position allows LSBU to provide advice on changes
to support practices, introduction of new equipment, disposal of
obsolete equipment and many other material management and
procurement solutions using innovation and industry best practice
to deliver operational excellence and high customer service levels.
The team has diversified into other areas, broadening its capabilities
by identifying areas of activities, which not only have synergies
with existing capabilities but also provide opportunity for growth as
well as fitting in with DSG’s continuous aim of delivering intelligent
provider support solutions to defence. Additional capabilities now
include the undertaking of repair management traditionally carried
out by MOD Project Teams and contracting arrangements to
manage activities including introduction into service and through-life
support.
LSBU continually assesses and evaluates its practices to ensure it
is at the forefront in its role and continually delivers improvements
across all areas of its activities. Its ability to remain impartial
demonstrates its commitment to protecting the legitimate interests
of MOD, industry and taxpayers in the pursuit of best value for
defence.
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From introduction into service, DSG
underpins the through-life capability
management of vehicles by acting as the
single end to end service provider for the UK
Armed Forces.
Fielding and Storage is a key capability within the process. From
our various sites we field vehicles coming into service straight from
the Original Equipment Manufacturers as well as vehicles bound for
operational theatres. Our fielding service encompasses inspection,
integration of complex protection, communications and mission
sub-systems. To ensure equipment is at theatre entry standard,
safety is of paramount importance. Therefore, our team ensures that
the equipment is in fully functioning order by carrying out detailed
tests and checks on the complete equipment schedule, prior to
sign-off and preparation for despatch by air, land or sea.
FIELDING &
STORAGE OF
VEHICLES
Some of our sites also have the crucial role of managing the
inventory of vehicles deploying to and returning from operational
theatres, provision of vehicles for training and acting as the
main storage hub for equipment requiring Controlled Humidity
Environment storage, thereby minimising degradation.
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DEPLOYED
OPERATIONS
SUPPORT
DSG is intimately involved in the development
of the Equipment Sustainability System (ESS)
Regeneration Capability (RC) facility in Camp
Bastion and we are now the Lead Support
Provider.
The original concept was to regenerate vehicle platforms in theatre.
However, timely delivery of DSG’s expertise has allowed ESS to
broaden its mandate to include activities such as up-armouring,
depth repair, forward logistic planning and intricate technology
based work including electronics, calibration and modification
programmes.
The work provided by DSG at the front line maximises equipment
availability to the operational commander, minimising the time vital
equipment is away from critical operations. In this way we are
providing better value for defence by removing the high cost of
transporting equipment back to the UK.
Despite operating in an austere and hostile environment under
constant threat of indirect fire, DSG is never short of volunteers
committing to and deploying for long periods away from their home
and loved ones to provide vital service to the front line troops.
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By working intimately with our customers to
understand their needs, DSG successfully
delivers focussed support solutions in the
controlled delivery of fleet availability.
Our success in delivering fleet availability
includes our work with Army Headquarters
(Army HQ) in developing support solutions to
their training fleets by providing availability
based fleet management arrangements
for the Reinforcing Fleets. This builds on
our support to the Operational Training
Equipment Pack fleet in which we improved
fleet availability by more than 50% within six
months.
The Reinforcing Fleet initiative aims to provide the Field Army
with equipment for collective training when they need it, in the
right place, at the right time and in the right configuration. The
UK training fleets remain under the ownership of MOD, with DSG
acting as the fleet custodian, responsible for receipt, rectification,
repair, maintenance, storage, integration and issue of platforms
and platform systems including weapons and communications.
Our pivotal role is to ensure that the fleet is as free of scheduled
maintenance as possible during the training period to enable the
field force units to focus on core and mission specific level training
rather than worry about maintenance. During equipment hand back,
we also provide assistance with a team embedded to support the
unit, by easing some of the maintenance burden or sharing our
equipment knowledge to the junior military tradesmen.
DELIVERING FLEET
AVAILABILITY
With our knowledge and access to the MOD’s Joint Asset
Management and Engineering Solutions (JAMES) management
information system, we meticulously keep data up to date as part
of our management process to ensure Army HQ maintains a global
view of the assets and fleet availability.
Our success in the delivery of various training fleets and the
established working relationships we built demonstrates we have
the necessary skill sets and commitment to support and work
alongside our customers to take ownership for the delivery of fleet
availability.
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ASSEMBLY,
INTEGRATION
& TEST
The conditions and threats encountered
in current battlefields favours highly
technologically advanced wheeled vehicles,
rather than heavy tracked vehicles, which has
been part of the British Military inventory for
many years.
By embracing the opportunities to support the new range of vehicle
fleets, DSG has moved with the advances in technology and
adapted our skills base and our extensive workshop facilities to
actively support Urgent Operational Equipment that are necessary
for success on front line operations.
As well as actively supporting present requirements, we are also
key in future developments, including working with the Original
Equipment Manufacturers (OEMs), in providing onshore assembly
for the Scout Specialist Vehicle, the Army’s next generation of
reconnaissance vehicle. We are involved in the development and
delivery of the Warrior Capability Sustainment Programme (WCSP).
As a preferred sub-contractor, we are now in the planning cycle for
the downstream production of WCSP.
As part of our mission to be integral in future MOD equipment
acquisition and support strategies, we have forged close links with
OEMs and Design Authorities to ensure we are intimately involved
in projects from the delivery of rapid upgrades to meet new and
challenging threats to vehicle assembly and systems integration.
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DSG has a proven track record and
the capability and capacity to deliver
comprehensive management solutions to
improve fleet operation whilst helping reduce
costs and improve efficiency. Our expertise
enables us to provide focussed intelligent
support solutions in the complex end to end
management process of the vehicle life cycle,
from introduction into service, through-life
support and ultimate disposal.
Our aim is to carry out the provider function role, taking full
responsibility for transactional support activities including the
management of fleet, repair management and spares procurement
and provisioning. With DSG accepting the role of provider enables
the customer community from defence procurement staff to the
front line user to focus on the decider role. This ranges from initial
procurement of new capabilities to the fleet usage decisions of
individual units.
PROVIDER OF
SUPPORT SERVICES
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KEY PROJECTS
CVR(T) rehulling
Camp Bastion
Under contract, DSG Donnington completed upgrades to the
Combat Vehicle Reconnaissance (Tracked) (CVR(T)) Mark 2 (MK2)
variants, which are actively operating in theatre and saving the lives
of British soldiers who walked away unharmed from an improvised
explosive device explosion.
Officially opened in 2011, the Equipment Sustainability System
Regeneration Capability facility in Camp Bastion operated by DSG
has grown from strength to strength. The facility is the biggest
deployed UK workshop built since the Korean war and DSG’s
capability offering at the front line has grown from the initial concept
of platform regeneration to now include intimate support to the
REME Battalion and repair of electronic and mechanical subsystems.
Donnington’s key role in the MK2 programme included stripping
down a donor CVR(T) and refurbishing and modifying the items.
Using the new vehicle installation kits, a newly supplied hull was
re-built and the refurbished kits from the harvested donor vehicle
re-utilised to complete the upgrade.
Platform manager, Defence Equipment and Support Combat
Tracks Group said, “CVR(T) MK2 is the result of a coherent and
complex mix of Urgent Operational Requirements and Equipment
Programme-funded activity carried out over the last years to
enhance the platform’s capability and to significantly improve the
protection afforded to the crews.”
Foxhound
DSG’s pursuit of complementary opportunities resulted in the
signing of a contract to undertake pod assembly and integration
of the new Foxhound vehicle, the Armed Forces’ next generation
of Light Protected Patrol Vehicle (LPPV) as a subcontractor in the
programme.
DSG Bovington is responsible for completely fitting out and painting
each pod as well as installation of sub-assemblies and components.
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In recognition of the front line support DSG employees provided
while on deployment at Camp Bastion, General Sir Peter Wall KCB
CBE ADC, Chief of the General Staff, presented campaign medals
and said, “It is clear that the offer of service, adventure and life-long
friendships continues to attract Britain’s best. These medals not
only represent the dedication to duty of those individuals receiving
them; also the essential contribution to operational success made
by civilian employees. A wholly integrated force that draws on the
talents of regulars, reserves, civilians and contractors will be the
heart of the future Army.”
Reinforcing fleet
Small arms
In 2009, the Commander Field Army Headquarters Land Forces
(HQLF) identified issues with the way the Army was managing its
vehicle fleets. There were too many time consuming equipment
handovers to and from different sources at variable standards, a
lack of oversight, assurance and forward planning. This encouraged
multiple unofficial handovers, led to a lack of confidence in
the quality of vehicles received and encouraged units to retain
equipment when they did not need it for training. To address this,
HQLF devised a better solution – the use of Reinforcing Fleets. The
initiative aims to provide the Field Army with equipment for collective
training when they need it, in the right place, at the right time and in
the right configuration. It has developed into a significant partnering
agreement between Army HQ and DSG, demonstrating what is
achievable through the controlled management of a dedicated
training fleet.
DSG Donnington’s Light Weapons workshop already had an
established reputation with its customers for delivery and quality.
However, to ensure it continued delivering efficiencies and savings,
the team reassessed their processes to improve the SA80 strip for
modification programme.
The success of the Reinforcing Fleet is an example of DSG’s ability
to deliver customer focused support solutions and demonstrates
the importance of DSG in the service delivery of wider fleet
management support to the Land Environment Fleet.
“DSG has definitely kept its part of the bargain.They have been
quick to make up deficiencies and have fixed every problem.They
have been proactive and helpful and know their stuff.”
SO2 G3 Eqpt ES Branch, HQ 3 Div
Key PROJECTS
With the management and workshop teams sharing the same
visions, goals and commitment to achieving excellence, the team
looked at ways of reducing the non-value adding steps and
eliminating the waste, resulting in the introduction of a single piece
flow line.
Since the introduction of the flow line, the team saw significant
improvements with throughput time for each weapon dropping from
ten days to four days and the available capacity more than doubling.
“The flexibility of DSG’s Small Arms workshop has improved with
the introduction of the flow line. We have noticed the benefits,
with the completion of other tasks in relatively quick time whilst still
maintaining the SA80 Line.”
Repair & Supply Chain manager, Light Weapons Photographic
& Batteries Project Team (LWPB PT)
“This is the best equipment I have ever seen in the Army.”
REME Craftsman, RDG Light Aid Detachment
“This is what good looks like.”
Senior Land Forces Officer
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working
relationships
Working with MOD
Working with industry
DSG interacts and works very closely with its MOD customers.
For DSG to prosper as a Trading Fund, we must develop innovative
support solutions and establish new working partnerships and
alliances with our industry peers.
We focus on delivering what the customers want and strive for
the optimum delivery of service from ensuring we have the right
capacity and capability to match their requirements to enhancing
our existing capabilities to provide support and developments in the
complete vehicle life cycle.
Our integral involvement in training fleet support initiatives has led to
successful delivery of various projects with demonstrable savings for
defence and wider government.
Our commitment to further improve our customer relationships and
performance is evident by our annual customer review programme.
We actively seek feedback on a one to one basis from a sample
cross section of our customer base, identifying areas of excellence
and areas for improvement. The results from the survey are
processed and analysed, then any remedial actions are championed
by our Executive Management Board to keep us at the forefront of
our industry.
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We embrace commercial initiatives, competing for work when
required but also acting as a partner, subcontractor or supplier
in order to meet customer needs. We work closely with others to
deliver support solutions that are in the best interest of defence. This
makes our business uniquely placed to exceed customers’ complex
and time-critical requirements from a single source.
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TRANSFORMATION
The DSG transformation programme enabled
the business to demonstrate significant
benefits to defence and our customers either
through reduced costs or improved efficiency,
while also creating improved operating
facilities.
This track record of success underpins the DSG Capability Growth
Programme (CGP), which aims to create an enduring DSG business
and provide MOD and industry with the confidence that we can
continue delivering. Using CGP as the platform for our strategy, we
are working on developing and growing our traditional capabilities
of MRO and upgrade, as well as identifying synergies to provide
coherency that ultimately delivers a fleet management solution for A
and B vehicles and associated mission systems, the ‘green fleet’.
Our fleet management aspiration aligns with the Army’s future vision
for DSG. The MOD not only wants to maintain DSG’s capabilities
but it also supports our growth to ensure they have enduring access
to critical assured onshore capabilities during peacetime and most
critically supporting deployed operations and Urgent Operational
Requirements in times of conflict. The CGP endorsed by the DSG
Trading Fund Board forms a key part of the Customer’s Land
Support Change Portfolio.
As for the transformation of our operating facilities, these are
due largely to our greatest asset; our people. We gave greater
transparency, accountability and autonomy to our business units
by empowering them with the opportunities and freedom to make
important day-to-day decisions. This has lead to to the successful
delivery of key initiatives including Operational Excellence;
introduction and optimisation of Enterprise Resource Planning; and
Business Optimisation.
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DSG believes in establishing excellence in our
business practice by providing our customers
with the very best service to the highest
standards.
We work with equipment used in battle critical operations, therefore
maintaining and delivering high quality standards is of paramount
importance and vital to our reputation. We are committed to
continuous improvement and regularly conduct internal audit
programmes that help us retain and achieve the appropriate
accreditation awards, such as ISO 9001, 14001, 18001 and
Investors in People, necessary for our various business interests.
CONTINUOUS
IMPROVEMENT
We believe that by investing in our people we improve the quality of
our business processes. Recruitment and training are key for us to
maintain a skilled and motivated workforce. We have an excellent
apprentice scheme with an enviable record of turning-out qualified
and skilled technicians of the highest calibre.
We recognise that taking account of the economic, social and
environmental impact of how we operate makes sound business
sense, as it benefits society and is an area for future business
growth. Corporate Social Responsibility underpins our corporate
values, helping us achieve the benefits and deliver our core
objectives.
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our sites
Headquarters
Andover
Main Sites
Ashchurch
BASTION (Afghanistan)
Bovington
Catterick (including IBES)
Colchester (including IBES)
Donnington
Land Supply Donnington
Sealand
Stafford
Stirling
Warminster
Support Sites
In Barracks Equipment Support (IBES)
Bicester
Bovington Detachment
Kinnegar
Longmoor (including IBES)
Lulworth
Sennybridge
Abingdon
Aldershot
Brawdy
Chivenor
Edinburgh
St Athan
Tidworth
Wattisham
Woodbridge
Woolwich
Mobile Support Teams
Supporting operations at home and abroad, offering customers
comprehensive support wherever they may be.
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Examples of our capabilities and the products we work on, for further information, please contact us.
Site
Site capabilites
Site facilities
Examples of products worked on
Ashchurch
•Accounting, Management and Storage
•Armoured vehicle maintenance area
•BOWMAN
•Asset Tracking
•Battery Management System
•Grey Fleet Vehicles
•Equipment Integration and Configuration
•BOWMAN battery charging
•Heavy, Medium and Light Armoured Vehicles
•Free From Explosives and Gas Free
Certification
•BOWMAN radio test rack
•Heavy, Medium and Light Wheeled Vehicles
•Fuel and De-fuel
•Brake Test Track
•Controlled Humidity Environment Storage
•Miscellaneous Equipment: Bridging, ISTAR,
Plant, Trailers, Water Purification
•Load Equipment Inspection
•Management and Control of Conventional
Forces Europe Returns
•Maintenance and Repair
•Mechanical Handling Equipment and
Wheeled Vehicle Driver Training
•Mobile Support Teams (MST)
•Movements Documentation, Administration
and Co-ordination
•Packaging and Movement Preparation
•Purple Gate Node for Vehicles and
Associated Items
•Transport and Distribution
•Vehicle and Equipment Inspection
•Vehicle Reclamation and Demilitarisation
•Vehicle and Associated Sub System
Disposal
•Crane Swept Railyard up to 27 tonne
•Crane Swept Repair Bays up to 10 tonne
•Defuel point
•Vehicle Mounted Weapon Systems
site capabilities
•Emission Test Facility
•Engine Diagnostic Facilities
•Fighting Vehicle Gun Control Equipment
inspections area
•Generator Test House
•Mechanical Handling Equipment Container
Handlers
•Mechanical Handling Equipment up to
16 Tonne
•Paint facility
•Petroleum, Oils and Lubricants Point
•Rail served (inc loading & off loading ramps)
•Roller Brake Test (RBT)
•Secure Covered Storage (Intruder Detection
Systems)
•Technical Publications Library
•Vehicle and Equipment Wash Area
•Water Purification Equipment Test Area
•Weigh Bridge
•Welding Bay
•Wheeled vehicles inspections area
•Winch and Crane Testing
31
Site
Site capabilites
Site facilities
Examples of products worked on
Bovington
•Armoured Vehicle and Associated
Assembly Repair and Upgrade
•Armoured and Wheeled vehicle maintenance
area
•Assembly, Integration and Test (AIT)
•Crane Swept Repair Bays up to 25 Tonne
•Heavy Armoured Vehicles: Challenger 2,
CRARRV, Titan/Trojan, Beach Recovery Vehicle
(BARV)
•Bovington Tank Driver Training Area
Recovery Service
•Carpentry and Textile Repair
•Digital Analog (DIANA), General Purpose
Thermal Imager Repair Facility (GPTIRF) and
Sight Repair Facility (SRF) Test Facilities
•Direct support to Armour Centre at both
Bovington & Lulworth Training Schools
•Dry Ice Cleaning
•Electronics Workshop
•Front Line Command Activity (FLCA)
Support Workshop
•Engine Run-up
site capabilities
•Mobile Support Teams (MST)
•Fuel Injection and Hydraulic assembly repair
and test
•Small Arms Repair
•Grit Blasting
•Vehicle and Equipment Inspection
•High Pressure Wash
•Large Computer Numerical Controlled (CNC)
Milling/Turning Machines
•Light and Medium Armoured Vehicles: CVR(T),
FV430, Panther, Viking, Warrior
•Light Utility Vehicles: Land Rover, various
cargo/recovery vehicles
•Fire Engines: Major Foam Vehicle (MFV)
•Miscellaneous Equipment: Bridging, Cabling,
Electrical Boxes, Trailers
•Power Packs for all Armoured Vehicles
•Protected Patrol Vehicles: Buffalo, Cougar,
Foxhound, Mastiff
•Weapons: All Small Arms up to 30mm and
120/155mm
•Large EMC (Electro Magnetic Compatibility)
Test Cell
•Logistic Services and Procurement
•Machine Shop
•Major Assembly (engines and transmissions)
Repair
•Roller Brake Test (RBT)
•Sheet Metal Work
•Small Arms Repair Workshop
•Ultrasonic Non-Destructive Testing
•Under Sealing and Waxing
•Vehicle and Component Paint Spraying
•Welding (Ferrous/Non-Ferrous)
•Winch and Crane Testing
Catterick
•ADR Inspections
•Apprentice Training
•Armoured and Wheeled vehicle maintenance
area
•Armoured Vehicle and Associated
Assembly Repair Service and Upgrade
•Fabrication
•Machine Shop
•In Barracks Equipment Support (IBES)
•Roller Brake Test (RBT)
•Mobile Support Teams (MST)
•Small Arms Repair Workshop
•Small Arms Repair
•Vehicle Paint Re-Spray
•Vehicle and Equipment Inspection
•Vehicle Washdown
•Wheeled Vehicle Repair, Service and
Upgrade
•Winch and Crane Testing
•Equipment Transporters: Oshkosh HET
•Heavy Cargo Vehicles: (MAN Support Vehicle
(all variants), Bedford/Leyland Cargo vehicle,
DROPS and associated trailers
•Light and Medium Armoured Vehicles: CVR(T),
FV430, MLRS, Warrior
•Light Utility Vehicles: Land Rovers, Pinzgauer,
Quads
•Miscellaneous Equipment: Generators, Cook
Sets, Power Packs, Trailers
•Recovery Vehicles: For all wheeled vehicles,
Foden Recovery
•Tankers: Oshkosh
•Weapons: Mortars, Small Arms
32
Site
Site capabilites
Site facilities
Examples of products worked on
Colchester
•ADR Inspections
•Armoured and Wheeled vehicle maintenance
area
•Equipment Transporters: Oshkosh HET
•Apprentice Training
•Armoured Vehicle and Associated
Assembly Repair Service and Upgrade
•Fabrication
•Light Armament Repair
•In Barracks Equipment Support (IBES)
•Machine Shop
•Load Equipment Examination
•Paint Facility
•Mobile Support Teams (MST)
•Roller Brake Test (RBT)
•Small Arms Repair
•Sheet Metal Work
•Vehicle and Equipment Inspection
•Vehicle Wash Down
•Wheeled Vehicle Repair, Service and
Upgrade
•Small Arms Repair Workshop
•Protected Patrol Vehicles: Jackal, Mastiff,
Panther Ridgeback, R+WMIKs, Viking
•Sub Contract Network
•Tankers: Oshkosh
•Tyre Changing Facility
•Weapons: Mortars, 105mm Light Guns, Small
Arms, 13 Pdr Gun
•Underseal and Wax Injection
•Light & Heavy Cargo Vehicles: (MAN Support
Vehicle (all variants), Leyland Cargo vehicle,
DROPS and associated trailers
•Light and Medium Armoured Vehicles: CVR(T)
•Light Utility Vehicles: Land Rovers,
Motorcycles, Quads, Pinzgauer, Vector
•Miscellaneous Equipment: Cook Sets,
Generators, Runway Matting, Trailers
site capabilities
•Vehicle and Component Paint Spraying
•Welding
•Winch and Crane Testing
Donnington
•Apprentice Training
•Apprentice Training Centre
•Armoured Vehicle and Associated
Assembly Repair Service and Upgrade
•Armoured and Wheeled vehicle maintenance
area
•Carpentry and Textile Repair
•Crane Swept Repair Bays up to 25 Tonne
•Equipment Transporters: Oshkosh HET
•Electronics and Optronics Repair
•Dry Ice Cleaning
•General Engineering Support
•Electronics and Optronics Testing
•Gearboxes: Transverse up to 30,000 Nm, in
line up to 4,000 Nm
•In Barracks Equipment Support (IBES)
•EMC (Electro Magnetic Compatibility) Test Cell
•Light Weapons (Full range of services
including; full base overhaul, LAND repair,
weapon surveys, live firing function testing
and range support, Mobile Support Teams
(MST), Equipment Care Inspections (ECI)
and Servicing
•Fabrication
•Fuel Injection Equipment Testing
•Large Computer Numerical Controlled
Machining
•Electronics and Components: General Purpose
and Special to Type Test Equipment
•Engines: Up to 1200 brake horse power
•Heavy Cargo Vehicles: (MAN Support Vehicle
(all variants), Bedford/Leyland Cargo vehicle,
DROPS and associated trailers
•Light and Medium Armoured Vehicles: CVR(T),
MLRS, Shielder, Stormer Warrior
•Light Utility Vehicles: Land Rovers,
Motorcycles, Pinzgauer, Quads
•Mobile Support Equipment Upgrades
•Light Weapons – Repair Workshop and Test
Firing Range
•Supply Chain Functionality (DSG Land
distribution centre)
•Machine Shop
•Major Assembly Repair and Test
•Recovery Vehicles: For all wheeled vehicles,
Foden Recovery
•Vehicle and Equipment Inspection
•Metal Spray
•Tankers: Oshkosh
•Wheeled Vehicle Repair, Service and
Upgrade
•Roller Brake Test (RBT)
•Weapons: Full range of light weapons up to
0.5 in, 30mm Rarden Cannon, Mortars
•Vehicle and Component Paint Spraying
•Miscellaneous Equipment: Generators
•Vehicle Rotary Electrical Equipment Testing
•Welding
•Winch Testing
33
Site
Site capabilites
Electronics & Comprehensive Electronics and Components
Components Support solution including:
Business Unit •Consultancy/Support Services
Donnington
•Electronics: Primary & Secondary Radar
& Sealand
Systems, Airborne surveillance and
site capabilities
counter measures – UHF/SHF/Microwave,
Targeting and Ground Mapping Systems,
VHF/UHF Secure Comms, Flight Control
Systems, Instrument Landing Systems,
Tactical and Navigational Aids, Power and
Control Systems
•Calibration: Electrical/Electronic –
frequency, voltage, current, temperature,
time, Mechanical - force, pressure, torque,
dimensions
•Crypto: Repair, Modification, Technical
Support
•Electro Mechanical: Actuators - Linear and
Rotary, Motors/ Generators/Alternators,
Fuel Pumps & Transmitters, Contactors
•Instrumentation: Temp and Speed Sensors
and Indicators, Pressure Transmitters,
Switches, Probes, Pitot-Statics, Gyro’s)
•Maintenance Approved Organisations
Scheme (MAOS)
•Mobile Support Teams (MST)
•Mechanical
•Optical Systems
•Specialist: Laser, Vertical and Rate Gyro’s,
Remote Handling Units (Bomb Disposal,
Surveillance)
•Test Solutions: Design and Integration
of Automated Test solutions for Digital,
Analogue and RF Units, Produce
Automated Test Solutions for Power
Supply and Chassis Testing, Design and
Manufacture of Test hardware
34
Site facilities
Examples of products worked on
•Audio Metric Test Facility
•Aircraft Components, Fixed & Rotary Wing:
Tornado, Typhoon, Chinook, Harrier, Lynx,
Puma, Seaking
•Class 7 Clean Room Facilities
•Cryptographic Maintenance Facility
•(Class 4 Tempest Cleared)
•Custom Provisioned Compact Antenna Range
(Anechoic Chamber)
•Fuel Pump Test Facility
Containing Class 1 and 2 Safe Zones with
Intrinsically Safe Fixtures and Fittings
•UKAS Accredited Calibration Laboratory which
can provide calibration and repair solutions for
a General Purpose and Special to Type Test
Equipment
•Air, Ground and Shipbourne Crypto Systems/
Equipment
•Medical and Dental Equipment
Site
Site capabilites
Site facilities
Examples of products worked on
Land
Supply
•Contract and Supplier Performance
Management
•COTS based inventory demand modelling and
segmentation
•Integration of supply chain activities in support
of deployed operations
Donnington
•Financial Management
•IS Training Facilities
•Optimisation of stockholding to provide
enhanced levels of part availability
•Inventory Maintenance using Stores
System 3
•Provision and contract management of spares
to support DSG MRO activities
•Maintenance of DE&S Support Chain
Procedures, Documents and Forms
•Provisioning and procurement of consumables
and spares to support a variety of tri-service
equipment and platforms including
Armoured and Wheeled Vehicles, Weapons,
Communications and Engineering systems
•Out of Hours (24/7) for referred and
rejected demands
•Procurement Technical Support
•Provision - Inventory Management and
Optimisation utilising new methodologies
contributing to MOD future provision
strategy
site capabilities
•Ranging and Scaling
•Repair Management
Stafford
•Airborne Cylinders Inspection and Test
•Airborne Cylinder Inspection and Test Facility
•ISO Container Conversions
•Armament Containers Refurbishment
•Aircraft Structures Bay
•Aero Engine Containers
•Cryogenic Operators and Installation
Training
•Cryogenic Plant and Equipment Workshops
•Air Cargo Loading Platforms.
•Maintenance, Repair and Modification
of Aircraft Components and Structures,
Ground Equipment, Lifting Tackle, Safety
and Survival Equipment, Launcher Weapon
Rail, Specialist Role Deployable Cabins,
Cryogenic Ground Equipment and Plant
•Cryogenic Training School
•Air Separation Unit
•Dry Media and Grit Blast Facilities
•Airborne and other Cylinders
•Ground Equipment and Cabin Workshop
•Airborne Delivery Platforms
•Large Carpentry Workshop and Wood Mill
•Aircraft Components Fixed and Rotary Wing:
Harrier, Hawk, Lynx, Puma, Tornado
•Mobile Support Teams (MST)
•Special to Type Containers
•Lifting Equipment Manufacture and Test Facility
•Machine Shop
•Paint and Vehicle Finishing Unit
•Sheet Metal Work.
•Welding (Including Aircraft Structures Welding)
•Aircraft Portable Arrester Gear
•Aircrew Clothing
•Armament Containers.
•Carpentry Special-to-Type Containers: Harrier,
Hercules, Tornado
•Cryogenic Static Tanks
•Generators
•Ground Equipment
•Inflatable Targets
•Life Rafts
•Lifting Beams, Slings and Hoists
•Weapon Launcher Rails
35
Site
Site capabilites
Site facilities
Examples of products worked on
Stirling
•105 Light Gun Base Overhaul
•Armoured and wheeled vehicle inspection and
maintenance workshop
•Heavy Cargo Vehicles: MAN Support Vehicle
(all variants), Leyland Daff, DROPS.
•Light Gun Buffer and Recuperator Testing
•Light Utility Vehicles: Land Rover, Motor Cycles,
Pinzgauer, Quad
•ADR Inspections
•Apprentice Training
•BOWMAN Inspection
•In Barracks Equipment Support (IBES)
•Mobile Support Teams (MST)
•Reinforcing Fleet availability
•Run Flat Tyre Repair
site capabilities
•Vehicle and Equipment Inspection
Warminster
•Paint Facility
•Roller Brake Tester (RBT)
•Sheet Metal and Body Repair
•Welding
•Tyre bay Including Run Flat Systems
•Vehicle Wash Area
•ADR Inspections
•Armoured and Wheeled vehicle maintenance
area
•Contract Repair
•In Barracks Equipment Support (IBES)
•Fibreglass Repair
•Land Support Workshop
•Machine Shop
•Mobile Support Teams (MST)
•Paint Booth for Vehicle Refinishing
•Salisbury Plain Training Area Recovery
Service
•Protected Patrol Vehicles Specialist Repair
•Textile Repair
•Sheetmetal Repair
•Vehicle and Equipment Inspection
•Wheeled Vehicle Repair, Service and
Upgrade
•Roller Brake Test (RBT)
•Sign and Vehicle Livery manufacture
•Small Arms Workshop
•Steam Clean
•Vehicle and Component Paint Spraying Facility
•Welder/Blacksmith
36
•Miscellaneous Equipment:Generators, Trailers
•Weapons: 105mm Light Gun.
•Underseal and Wax Injection
•Wheeled Vehicle and Associated Assembly
Repair Service and Upgrade
•Armoured Vehicle and Associated
Assembly Repair Service and Upgrade
•Light and Medium Armoured Vehicles: CVR (T),
FV430, Saxon
•Equipment Transporters: Oshkosh HET
•Heavy Cargo Vehicles: (MAN Support Vehicle
(all variants), Bedford/Leyland Cargo vehicle,
DROPS and associated trailers
•Light and Medium Armoured Vehicles: Bulldog/
FV430 CVR(T), Warrior,
•Light Utility Vehicles: Land Rover, Pinzgauer,
Quads,
•Miscellaneous Equipment: Cook Sets,
Generators, Power Packs, Trailers
•Protected Patrol Vehicles: Husky, Jackal,
Mastiff, Panther, Ridgeback, Viking, Warthog,
•Recovery Vehicles: For all wheeled vehicles,
Foden Recovery
•Tankers: Oshkosh
•Weapons: Mortars, Small Arms
Defence Support Group
Head Office
Sedgemoor Building
Monxton Road
Andover
Hampshire
SP11 8HT
Tel: 01264 383295
Defence Support Group
Building 22
Tewkesbury
Gloucester
GL20 8LZ
Tel: 01684 856419
Defence Support Group
Defence Support Group
Defence Support Group
Flagstaff Road
Colchester
Essex
CO2 7SR
Tel: 01206 816893
Beaconside
Stafford
ST18 0AQ
Tel: 01785 785173
Defence Support Group
Defence Support Group
Donnington
Telford
Shropshire
TF2 8JT
Tel: 01952 672578
Defence Support Group
Land Supply
Bovington
Wareham
Dorset
BH20 6JD
Tel: 01929 403909
Building B15
Donnington
Telford
Shropshire
TF2 8JT
Tel: 01952 673907
Defence Support Group
Defence Support Group
Leyburn Road
Catterick Garrison
North Yorkshire
DL9 3LL
Tel: 01748 872328
Welsh Road
Sealand,
Deeside, Flintshire
CH5 2LS
Tel: 01244 847745
© Crown copyright, images from www.defenceimages.mod.uk
Forthside
Stirling
FK7 7RR
Tel: 0131 3108370
Defence Support Group
Imber Avenue
Warminster
Wiltshire
BA12 0BS
Tel: 01985 223233
general
enquiries
Sedgemoor Building, Monxton Road
Andover, Hampshire, SP11 8HT
Tel: +44 (0)1264 383295
Fax: +44 (0)1264 385458
www.dsg.mod.uk