NFL Game Pass Walkthrough

NFL Game Pass
Walkthrough
1
Welcome to NFL Game Pass 2015
Thank you for your interest in NFL Game Pass. We want to ensure that you are able
to navigate the product seamlessly. This walkthrough will help simplify the process
of accessing key features across various platforms.
NFL Game Pass is coming soon to additional platforms. As new platforms become
available we will update this walkthrough accordingly. Please enjoy the product as
we kickoff the 2015 Season.
This version of NFL Game Pass is only available in the following territories:
The United States, Mexico, Bermuda, Antigua, The Bahamas, Any U.S. territories, possessions, and commonwealths (including American Samoa, Guam, Puerto Rico,
and the U.S. Virgin Islands).
2
Walkthrough Directory
Sign In
Desktop
Tablet
Mobile
5
9
11
Launch Video Player
Desktop
13
Watch Live Games
Desktop
Tablet
Mobile
18
20
21
Watch Archived Games
Desktop
Tablet
Mobile
23
24
26
Watch Condensed Games
Desktop
Tablet
Mobile
28
29
31
Watch Coaches Film
Desktop
33
Listen to Live Audio
Desktop
Additional Help
35
37
3
Sign In
4
DESKTOP
How to Sign In to NFL Game Pass on Desktop
1. Visit www.nfl.com/gamepass and click “Log In” in the upper right corner of the screen.
1
Back to Directory
5
2. Enter your NFL.com account email address/username and password in the required fields then click “Sign In”.
DESKTOP
2
Back to Directory
6
DESKTOP
3. Click the blue “Launch Player” button.
3
Back to Directory
7
4. For authentication purposes please re-enter your NFL.com account email address/username and password in
the required fields then click “Sign In”.
DESKTOP
You are now logged in to NFL Game Pass.
4
Back to Directory
8
TABLET
How to Sign In to NFL Game Pass on NFL Mobile (Tablet)
If you are not signed in and you select any of the “Watch Live” or “Replay the Game” buttons you will be prompted to
“Subscribe” or “Sign In” if you already have an account.
1. If you have an account select “Sign In”.
1
Back to Directory
9
2. Enter your NFL.com account email address/username and password in the required fields then click “Sign In”.
TABLET
2
Back to Directory
10
MOBILE
How to Sign In to NFL Game Pass on NFL Mobile
If you are not signed in and you select any of the “Watch Live” or “Replay the Game” buttons you will be prompted to
“Subscribe” or “Sign In” if you already have an account.
1. If you have an account select “Sign In”.
2. Enter your NFL.com account email address/username and password in the required fields then click “Sign In”.
2
1
Back to Directory
11
Launch Video Player to
Access Games
Back to Directory
12
DESKTOP
How to Launch Video Player to Access Games in NFL Game Pass
1. Once logged in, click the blue “Launch” button to start the video player.
1
Back to Directory
13
2. Once your video player is launched, select the “Games” tab in the upper toolbar.
DESKTOP
2
Back to Directory
14
DESKTOP
3. Select the year and week of the game you want to replay using the dropdown menus.
3
Back to Directory
15
4. Once you have selected the year and week, click the game you want to watch or drag the game into the
“video play area”.
DESKTOP
4
Back to Directory
16
Watch Live Games
17
DESKTOP
How to Watch Live* Games on Desktop
1. Once you have launched the video player, click the game you want to watch or drag the game into the “video play area”.
*Only out-of-market preseason games are available live.
1
Back to Directory
18
DESKTOP
How to Watch Multiple Live* Games on Desktop
1. Once you have launched the video player, click the “View” button in the bottom toolbar and select your desired number
of screens.
2. After you have selected an option, drag the games you want to watch into the “video play areas”.
Viewing Options:
• Primary Video Module
• 2 Video Modules
• 4 Video Modules
• Primary Video Module & Secondary Video Module
*Only out-of-market preseason games are available live.
4 Video Modules
2 Video Modules
Back to Directory
Primary & Secondary
Video Modules
19
How To Watch Live* Preseason Games
TABLET
1. Select the blue “Watch Live” button for the game you want to watch in the left toolbar. (For games outside of live game windows the
button will read “Replay the Game”).
*Only out-of-market preseason games are available live.
1
1
1
Back to Directory
20
MOBILE
How To Watch Live* Preseason Games
1. Select the blue “Watch Live” button for the game you want. (For games outside of live game windows the button will read “Replay
the Game”).
2. The video player will appear and the game will begin streaming live.
*Only out-of-market preseason games are available live.
1
Back to Directory
2
21
Watch Archived Games
22
DESKTOP
How to Watch Archived Games on Desktop
1. Once you have selected your game, scroll over the video player area and select the “Broadcast” tab to watch the
archived game.
1
Back to Directory
23
How To Watch Archived Games
TABLET
1. Select the year and week of the game you want to replay using the dropdown menus.
1
Back to Directory
24
2. Select the blue “Replay the Game” button for the game you want to watch.
TABLET
3. Select the “Full Game” option.
2
3
Back to Directory
25
MOBILE
How To Watch Archived Games
1. Select the year and week of the game you want to replay using the dropdown menus.
2. Select the blue “Replay the Game” button for the game you want to watch.
3. Select the “Full Game” option.
1
2
3
Back to Directory
26
Watch Condensed Games
Back to Directory
27
DESKTOP
How to Watch Condensed Games on Desktop
1. Once you have selected your game, scroll over the video player area and select the “Condensed” tab to watch the
condensed game.
1
Back to Directory
28
How To Watch Condensed Games
TABLET
1. Select the year and week of the game you want to replay using the dropdown menus.
1
Back to Directory
29
2. Select the blue “Replay the Game” button for the game you want to watch.
TABLET
3. Select the “Condensed Game” option.
2
3
Back to Directory
30
MOBILE
How To Watch Condensed Games
1.Select the year and week of the game you want to replay using the dropdown menus.
2. Select the blue “Replay the Game” button for the game you want to watch.
3. Select the “Condensed Game” option.
1
2
3
Back to Directory
31
Watch Coaches Film
32
DESKTOP
How to Watch Coaches Film on Desktop
1. Once you have selected your game, scroll over the video player area and select the “Coaches Film” tab to watch the
coaches film of the game.
1
Back to Directory
33
Listen to Live Audio
34
DESKTOP
How to Listen to Live Games on Desktop
1. Once you have selected your game, scroll over the video player area and select the “Audio” tab.
2. Then select the “Audio Source” from the dropdown menu in the middle of the player.
1
2
Back to Directory
35
DESKTOP
How to change the audio feed while watching a game
1. Once you have selected your game, scroll over the video player area and select the Dialogue Icon.
2. Then select your desired audio feed from the options in the blue pop-up menu.
2
1
Back to Directory
36
Additional Help
If you are still having problems accessing NFL Game Pass please contact customer support. Please visit
www.nfl.com/game-pass-help. You can:
Tweet @NFLGamePass for customer support assistance.
Send an e-mail to [email protected] (please include your NFL.com username).
Chat with a customer service representative at www.nfl.com/game-pass-help by clicking the “Online Chat”
button in the upper-right corner of the page (Any time from 12:00pm ET to 12:00am ET).
Call customer support at 407-936-0542 (Any time from 10:00am ET to 10:00pm ET).
Back to Directory
37