the 2015 Survival Guide - Whistler Community Services

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the 2015 Survival Guide - Whistler Community Services
Welcome to Whistler!
Our community is a great place to live, work and play.
Whistler is a mountain community like no other. From the early pioneers to
today’s vibrant neighbourhoods, we embrace our connection to nature and enjoy
an exciting village scene that matches the majesty of our mountains. Outdoor
adventure and recreational opportunities draw people to Whistler, and the
lighthearted community atmosphere makes them stay.
Whistler Village is the centre of the community. The village stroll links the diverse
array of restaurants, shops and services, as well as community amenities such as the
library, Millennium Place Theatre and the Whistler Conference Centre. The many
neighborhoods, trails, parks, schools and other amenities such as the Meadow Park
Sports Centre are connected by the 40-kilometre Valley Trail.
To learn more about the services and programs offered by the Resort Municipality
of Whistler, I encourage you to visit whistler.ca. Sign up for updates to stay
informed about upcoming news and events.
Whether you are here for two days or two decades, welcome to Whistler!
Mayor Nancy Wilhelm-Morden
Resort Municipality of Whistler
whistler.ca
Mountain Psychology
and Neurofeedback Centre
Stephen L. Milstein, Ph.D., R. Psych. BC #765 - 604.938.3511
Dawna Dixx Milstein, OT. COTBC # AA0201 - 604.938.3523
Whistler: #107 - 4368 Main St, Whistler, B.C. V0N 1B4
Squamish: 38077 2nd Ave, Squamish, B.C. // 604.848.9273
Serving sea to sky for 18 years
WHISTLER’S NEIGHBOURHOOD
SURVIVAL HANDBOOK
The Whistler Community Services Society’s (WCSS) Survival Guide is
designed to help you navigate Whistler and its many neighbourhoods.
It will provide you with resources and tools along with some local’s
insights about situations you might run into while you are here.
At the beginning of this guide you will
find your Whistler Arrival Checklist.
These items need to be taken care of
immediately upon your arrival to Whistler,
or where possible, even before from home.
Information includes how to get a Work
Permit and Social Insurance Number,
where to look for work, and how to find a
place to live. See page 9 for more details.
The Survival Toolkit, page 17, consists of
programs and services that you might
need to use in order to make it through a
season or longer in Whistler; along with
information on your rights here in Canada.
A simplified version of the toolkit, with all
the important contact numbers, is located
on the last page of the WCSS Survival
Guide, making it easy for you to find
services when needed.
The information for each neighbourhood
in Whistler is separated into the following
sections:
Hey, won’t you be my neighbour? A list of
the other residential areas close by each
neighbourhood.
Getting Around: Tips on how to best get
around the neighbourhood by bus, bike,
walking or skate board.
Local’s Tip: The inside scoop from locals
about the hidden gems and secrets of the
neighbourhoods.
Let’s Get You Connected: Support
Services, resources and activities
available in the area.
By reading through this Whistler
Neighbourhood Survival Guide, you
should find enough hints and tips to help
transform you from a newbie to a full
fledged Whistler local.
Whistler Community Services Society (WCSS): www.mywcss.org
Whistler Survival Guide 15-16: www.mywcss.org/whistler-survival-guide
WCSS Whistler Survival Guide 5
IN A BIT OF A
PRICKLE?
Everybody needs a helping hand once in a while...
Whether it’s out on the mountain or in the village, injuries and illness are a fairly common
occurrence in Whistler. If you find yourself struggling due to injury or illness, WCSS and the Helping
Hand Program may be able to help you out. We can help organize transportation to/from hospital
and doctor’s appointments (including appointments further afield), and provide other resources to
make sure you are getting the things that you need to get back on your feet.
For more information or to volunteer, contact 604-932-0113 or [email protected]
Fuel yourself and your family.
Whistler’s Largest Grocery Store
Marketplace, Whistler.
Open 8:30am - 10pm daily.
Free Parking
604-938-2850
marketplaceiga.com
TABLE OF CONTENTS
PUBLICATION:
Whistler Community Services
Society 604-932-0113
www.mywcss.org
Authors:
Jackie Dickinson
Cathy Martin
Editors:
Jackie Dickinson,
[email protected]
Cathy Martin
[email protected]
Advertising Sales:
[email protected]
[email protected]
604-932-0113
Design:
Ruth Barrow
Whistler Creative
[email protected]
www.whistlercreative.ca
Illustrations:
Baz Carolan
bazoneart.com
[email protected]
WCSS Whistler Survival Guide 9 Whistler Arrival Checklist
17 Survival Toolkit 20 Whistler Welcome Week
33 Mental Health & Wellness
38 Cheakamus Crossing/
Function Junction
41 Spring Creek
44 Whistler Creek
46 The Village
51 Nesters
55 Alpine and Beyond
PRINTED ON FSI Certified and
FSC Certified Papers.
Please share this Guide with
someone else or recycle when you
have finished with it.
7
Need to find
work but don’t
know where to
start?
We have the information and
WorkBC Centre
quickly.
204-1200 Alpha Lake Road
Open Monday - Friday
9:00am - 5:00pm
Talk to one of our friendly
No appointment necessary!
employment services to
everyone in our community.
Outreach services available at:
Whistler Public Library
Mondays, 3 PM – 6 PM
Pemberton Library
Thursdays, 1 PM – 5 PM
For more information call:
604-932-1600 or
Toll Free 1-877-932-1611
www.whistlerESC.com
The Employment Program of British Columbia is funded by the
Government of Canada and the Province of British Columbia.
WHISTLER ARRIVAL CHECK LIST:
You may have heard that Whistler can be a tough town to get a grip on. This is especially
true if you arrive in late fall or over the winter, when all the jobs have been filled and
rooms taken. Here is a checklist to help you get yourself set up in Whistler.
1. GET A WORK PERMIT TO WORK
IN CANADA BEFORE YOU ARRIVE
This website can help you clarify what you
need in order to earn a living here www.
cic.gc.ca/english/work/index.asp.
2. APPLY FOR A SOCIAL INSURANCE
NUMBER (SIN)
Your Work Permit isn’t quite enough to
get you legally working in Canada; you
also need to apply for a Social Insurance
Number (SIN). To do this, take your ID
including your passport to a Service
Canada location. The closest office
location is Squamish; however, you can
stay local and visit the Service Canada
Outreach office at the Whistler Chamber
of Commerce, which operates on the
third Wednesday of each month. For
more information and specific dates see
www.whistlerchamber.com/EmploymentResources/Service-Canada-Outreach.
html
3. GET CANADIAN CURRENCY
You’ll need about $3,000 to get through
your first month in Whistler. You can
expect to spend this on rent, damage
deposit, food, phone, fun and other basics
until you get your first pay cheque.
WCSS Whistler Survival Guide 4. GET A BANK ACCOUNT
You will need a bank account to deposit
and cash pay cheques. To open an account,
you’ll need photo ID and may have to make
an appointment. Whistler has five banks.
RBC - Royal Bank of Canada
101-4000 Whistler Way - Village
604-938-5800
TD Bank Financial Group
138-4370 Lorimer Road – Village
604-905-5500
CIBC Bank
4338 Main St Unit 102 - Village
604-966-0200
BlueShore Financial
101-4321 Village Gate Boulevard - Village
604-982-8000
Scotia Bank
2059 Lake Placid Rd – Whistler Creek
604-966-3232
5. GET A PHONE
Phone companies for land lines are known
to ask for big deposits. Get a mobile or cell
phone and buy minutes. It is cheaper, more
secure and you’re in control.
Note: The area code for the Whistler area,
Vancouver and the lower mainland is
604 or 778, and you must dial 1 before the
area code to make a long distance call.
Although Squamish and Pemberton are
part of the Sea to Sky Corridor and less
than 45 minutes away please remember
that if you are calling from Whistler it is a
long distance call.
9
6. GET A PLACE TO LIVE
If you arrive in late fall, finding a place to
live, can be harder than you think. You
can expect to share accommodations,
as in most cases, privacy is an expensive
commodity in Whistler. The going rate
for a room in a shared house can be
around $600-$700, or if you are willing to
share a room it may be less. Social Media
and various online websites have made
finding a place to live a bit easier and to
see what is available join the Facebook
group Whistler Housing Rentals for Locals
or check out the accommodation seeker
board on the Whistler Housing Authority
website: www.whistlerhousing.ca. The
classified section in the local paper can
also be a resource and you can check out
The Pique, www.piquenewsmagazine.com.
Take the time to look at different places,
the difference between where you live and
whom you live with can make or break
your Whistler experience.
Hunting for rental housing in any city can
be exhausting. Going to view small dingy
one-bedroom apartments ‘accidentally’
listed as 2 bedrooms or a small dark
apartment described as ‘huge’ and ‘bright’
is frustrating. Even worse is paying a
deposit on property that does not exist.
Here are some tips to help you avoid some
of the mistakes that can be made when
looking for rental property:
In these circumstances, it’s probably
not legitimate.
• Get recommendations from people
you know. This way you are more likely
to deal with reputable agencies or
landlords.
• Don’t give up your money too quickly.
No money should change hands until
the property has actually been rented.
• Be careful when looking online. There
have been reported cases where a
renter found the same pictures of an
apartment for rent but at a different
address. Or sometimes, the property
doesn’t exist at all.
• Sign and find out the terms of your
lease. It’s always a good idea to read the
fine print on your rental contract and
find out if there is a penalty for early
termination of your lease.
• Do a reasonableness check on rental
rates for similar properties in the same
area. If the rent seems too low, do more
research.
If you think you have been scammed, call
the Whistler RCMP.
There are a few hostels and lodges in town
that can serve as a good landing pad while
you hunt for a place to live.
Southside Lodge
2102 Lake Placid Rd, in Creekside
604-932-3644 www.southsidelodge.com
• Be aware of offers that seem too good
to be true. This is especially true if it
involves sending money to a third party.
NEED HOUSING?
whistlerhousing.ca
WCSS Whistler Survival Guide The Whistler Housing Authority can help you.
Long-term rental & ownership housing
available for Whistler employees.
11
afe
Licensed on-site c
HI-WHISTLER
IT’LL KNOCK YOUR
IT’LL KNOCK YOUR
SOCKS OFF!
W:
W: hihostels.ca/whistler
hihostels.ca/whistler
T:
T: 1.866.762.4122
1.866.762.4122
A:
A: 1035
1035 legacy
legacy way
way
JOB SEEKERS
PACKAGES
AVAILABLE!
afe
Licensed on-site c
FROM
$32
STAY SLOPESIDE
THIS SEASON...
housing division
AFFORDABLE HOUSING OPPORTUNITIES DO EXIST IN WHISTLER!
Self contained fully furnished
2 bedroom units located on
Blackcomb Mountain.
RATES STARTING AT
$16.25 $455
PER NIGHT
FOR 4 WEEKS
SUBJECT TO AVAILABILITY
34
WCSS wHIsTLer surVIVAL guIde
Call 604-932-4706 or email [email protected]
Hostelling International Whistler
1035 Legacy Way, in Cheakamus Crossing
604-962-0025/1-866-762-4122
www.hihostels.ca/whistler
If you want to see more of BC, Canada
and beyond, a Hostelling International
membership is a pretty cost effective way
to do it. Membership is $35.
Whistler Lodge Hostel
2124 Nordic Drive | 604-932-6604
whistlerlodgehostel.com
Once you have secured a place to live
be sure to get renters insurance. Banks
and Insurance Agencies in Whistler sell
inexpensive policies. There are a number
of reasons to purchase rental insurance.
As a Tenant you are liable – yes, legally
responsible – for any harm you cause to
any part of your building and to others
who live or visit there. If your toaster
oven starts a fire that damages not only
your apartment, but also the neighbours
WCSS Whistler Survival Guide or perhaps the entire complex, you may
have to pay out a lot of money. You might
not think that you own much of real value,
but what if you had to replace everything
all at once, due to fire or water damage?
Replacing your clothing, alone, could run
you a few thousand dollars. And that old
futon and bed might not look like much,
but buying new ones would be hard on
the wallet. When you consider what it
would cost to replace everything, monthly
insurance premiums may look pretty good
by comparison.
Some people believe they are covered under
the building owner’s insurance policy if
there is a fire or if someone breaks into their
home. Be aware that this is not the case!
If you are interested in long-term
affordable rentals and ownership housing
opportunities for Whistler employees,
check out the Whistler Housing Authority
www.whistlerhousing.ca.
13
Everything you need for a
cozy home in Whistler
Furniture, appliances, building supplies and tools are among the amazing
treasures always coming in. Our charitable thrift store funds programs and
services offered by Whistler Community Services Society.
Shopping and Donation Hours:
10am-5pm Daily.
Curbside pickups and deliveries every Sunday
for $35 anywhere in Whistler.
103-1400 ALPHA LAKE ROAD, FUNCTION JUNCTION, WHISTLER
604-932-1125 [email protected]
MyWCSS.org
WHISTLER COMMUNITY SERVICES SOCIETY
@REUSEITWHISTLER
7. KNOW YOUR RIGHTS
TENANCY RIGHTS
A landlord can ask for the first month’s
rent and a half-month for a damage
deposit. This is all they are legally entitled
to ask. If you are having problems or feel
a landlord is treating you unfairly, contact
the Residential Tenancy Branch at 1-800665-8779, www.rto.gov.bc.ca or [email protected]
gov.bc.ca. You can also contact the Tenant
Resource & Advisory Centre (TRAC) at
1-800-665-1186 or www.tenants.bc.ca.
EMPLOYMENT RIGHTS
Take a few minutes to find out what your
rights are in Canada. The Employment
Standards branch can help you figure out
your employment rights. 1-800-663-3316
or www.labour.gov.bc.ca/esb.
HUMAN RIGHTS
If you feel as if your Human Rights are
being violated, that you have been
discriminated against on the basis of
sex, age, race or religion, or have been
wrongfully dismissed from a job, contact
the BC Human Rights Tribunal at 1-888440-8844 or www.bchrt.gov.bc.ca.
8. GET A JOB
Local’s Tip: “Shoulder Season” is what
the locals call the quiet couple months
between the September Labour Day
weekend and the middle of December.
It’s during this time that the resort slows
down with visitors and many seasonal
jobs come to an end. There are a few
events that bring visitors to town, but
if you want to be able to enjoy the
restaurant specials, buy some new winter
gear and pay your rent, it’s a good idea to
plan ahead and put some money away, for
a rainy day - literally.
WCSS Whistler Survival Guide Check the local paper, both online and
in print, for job listings as well as social
media and advertised Job Fairs. The
Pique www.piquenewsmagazine.com.
Whistler/Blackcomb Job Fair:
October 30th and October 31st, 2015.
Contact WB Recruiting for more
details 604-938-7557 or
www.whistlerblackcomb.com/
employment
WorkBC Employment Services Centre
- Training Innovations
Free employment services located in
Function Junction. Get help with job
search and resume writing. Access
to fax, photocopier and computers
for job search. Employer Services
and Personal Employment Planning
services offered. Contact 604-932-1600
or www.training-innovations.com.
Whistler Chamber of Commerce
Employment Resources & Job Board:
www.whistlerchamber.com/
membership/employment-resources
Job Lines:
Fairmont Chateau Whistler:
604-938-2200
Whistler/Blackcomb: 604-938-7367
Facebook: Whistler’s Job Board
Websites:
www.whistler.ca/careers
www.indeed.ca
www.workbc.ca/Jobs
whistler.craigslist.ca
So now that you have completed your
Whistler Arrival Check List, it is time
to look at the Survival Skills you need
to develop to make it through a winter
season and more in Whistler.
15
Call Chris 604.938.3902, Jackie 604.902.5089 or Ashlin 604.902.0670
16 24/7 Crisis Line 1.866.661.3311
WCSS Whistler Survival Guide
SURVIVAL TOOL KIT:
THINGS YOU CAN USE TO GET THROUGH THE YEAR..
WCSS OUTREACH
WCSS COUNSELLING ASSISTANCE
Outreach workers provide free,
confidential support for anyone
experiencing challenges with mental
health, hunger, housing, drug and alcohol
misuse, employment, eating disorders,
relationship violence, roommate conflict
or homesickness. If you just need to talk
or would like to find out about other WCSS
programs below please contact Ashlin
604-902-0670 [email protected], Chris
604-938-3902 [email protected] or Jackie
[email protected] 604-902-5089.
Or visit www.mywcss.org/outreach.
Offers counseling for financially restricted
individuals, couples and families who
need help. Those who meet the financial
criteria can access from $35-$50/hour
towards counseling, to a maximum of 6
sessions per year. An Outreach Worker
will meet with you to go over the list of
qualified counselors/ psychologists. See
www.mywcss.org/counselling-assistance
for more information.
WCSS EMERGENCY FINANCIAL
ASSISTANCE PROGRAM
Support for Whistler residents in the event
of a financial emergency threatening their
health or well-being. Applications are
reviewed after a meeting with an outreach
worker and many factors go into making
a decision about approval of funds.
Applicants must provide a driver’s license
or other photo identification, and proof
of being a Whistler resident for over 6
months. To learn more about the program,
please contact an outreach worker.
Ashlin 604-902-0670 [email protected],
Chris 604-938-3902 [email protected] or
Jackie [email protected] 604-902-5089.
WCSS Whistler Survival Guide WCSS FOOD BANK
The Whistler Food Bank exists to provide
assistance to people and The Whistler
Food Bank exists to provide assistance
to people and families who need help.
Food Banks are a temporary solution for
people who are doing all that they can to
become self-supporting. The community
of Whistler has a wide range of services
available to help people meet their basic
needs and people who use the Food Bank
are made aware of these programs. Food
is distributed every Monday from the
Whistler Blackcomb Foundation Social
Services Centre at 1519 Spring Creek
Drive 10 a.m. - 12 p.m. except when a Stat.
Holiday falls on a Monday, the Food Bank
will distribute on Tuesday. For urgent
inquiries or to volunteer call 604-935-7717
www.mywcss.org/food-bank
17
PROGRAM LEISURE AND ASSISTANCE
(PLAY)
FOR YOU
WCSS
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the Whistler food Bank exists to provide
Financially restricted Whistler families
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andfood
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visit
www.mywcss.org/recreation-credit
a monday, the food bank will distribute
on Tuesday. for more urgent inquiries or to
COMMUNITY
VOLUNTEER
INCOME
volunteer
please phone
604-935-7717,or
email
www.mywcss.
[email protected],
PROGRAM
org/pages/food-bank
Volunteers with WCSS can help you
prepare
a simple tax return
if you are
WCSS
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kItCHenS
financially
restricted,
visit
www.mywcss.
Looking
for something
else
than
the bars to
occupy
your evening? Join usor
tocall
participate
org/income-tax-program
604-932in a fun, interactive cooking class where
0113
for
more
information.
participants learn to how to prepare healthy,
delicious meals on a budget. Participants
learn
about
nutrition,HAND
seasonal eating and
WCSS
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will meet like-minded community members.
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Are you
your
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due
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services centre) at 6:30pm. contact sara at
WCSS Helping
Hand
volunteers
604-935-7717
to book
your
spot. seeare ready
www.mywcss.org/pages/communityand willing to drive you to your doctor,
kitchens
help you get groceries or any of those
other essential everyday things you need
WCSS taX aSSISt ProGram
to do to survive. Contact Cathy at [email protected]
Volunteers with WCss can help you prepare
mywcss.org
or 604-932-0113.
a simple
tax return
if you are financially
restricted. see www.mywcss.org/pages/
tax-assist
or callEDUCATORS
604-932-0113 for more
WCSS PEER
information.
Volunteer to become a Peer Educator!
Peer Eds are trained, starting in the month
of October, by the WCSS Outreach team
to provide support and referral services to
friends
co-workers.
Contact Ashlin at
WCSS and
HeLPInG
HanD
604-902-0670
more
to register.
Are you bustedfor
up?
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yourand
mobility
due to some reason beyond your control?
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Located
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melissa
604-902-0865
or
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store. You
[email protected]
can
set yourself up with everything
from dishes, to skis. The store carries
WCSS Peer
eDuCatorS
electronics,
books,
shoes, clothes, sport
Volunteer to become a Peer educator! Peer
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and
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eds are trained in available resources, by
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contact
Jackie 604-902-5089
are
also gratefully
received,
but must be
[email protected], for more info and to
clean
and in working order. The proceeds
register.
from the WCSS Re-Use-It Centre support
over
26 re-uSe-It
Whistler programs
and services,
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604-up
with everything from dishes, to skis. The store
932-1121
or e-mail [email protected]
carries electronics, books, shoes, clothes,
furniture, sport equipment, and all the stuff
you need
in whistler.CENTRE
Prices are low and
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the goods are used, but in good condition.
donations are
gratefully
received,
but
Everything
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need
for a cozy
home in
must be clean and in working order. The
Whistler.
Furniture, appliances, building
proceeds from the WCss re-use-it Centre
supplies
and30
tools
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the and
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services, including
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daily. call
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and
1121 or [email protected]
services offered by Whistler Community
Services Society. Shopping and donation
WCSS re-BuILD-It Centre
hours
10:00tables,
a.m.-5:00
p.m.dressers,
Daily curbside
need beds,
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1400
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past delish cafe, next to whistler Printing
Whistler
604-932-1125
oropen
[email protected]
and walsh
restoration),
7 days a
week 10am-5pm, 604-932-1125. Visit www.
mywcss.org.
mywcss.org/re-build-it-centre.
SOUTHSIDE
LODGE
Ride more, Spend Less
Budget Accommodation • Best Location in Whistler
200m from Creekside Gondola • Daily, Weekly, Monthly
Free Wi-Fi/Internet • ($27-$31/Night plus tax)
18For
Reservation: [email protected] • www.southsidelodge.com • (604) 932-3644
WCSS
Whistler Survival Guide
• 2102 Lake Placid Rd, Creekside
YOUR COMMUNITY RESOURCES
GARBAGE, RECYCLING & COMPOST
RESORT MUNICIPALITY OF WHISTLER
(RMOW)
4325 Blackcomb Way
604-932-5535
www.whistler.ca
Due to a large wildlife population, Whistler
does not have door-to-door pick-up.
BYLAW
4325 Blackcomb Way
604-935-8280
www.whistler.ca/bylaw
WHISTLER POLICE/RCMP
4315 Blackcomb Way
911 - Emergency
604-932-3044 – Non-emergency
www.bc.rcmp.ca
WHISTLER FIRE RESCUE
911 - Emergency
604-935-8260 - Non-emergency
THE POST OFFICE
To rent a Postal Box, you need to make a
$15.00 deposit for a set of two keys.
Whistler Visitor Centre
Postage Stamps are available at this
location
Whistler Post Office - Marketplace
1-800-267-1177
106-4360 Lorimer Road
www.canadapost.ca
WCSS Whistler Survival Guide Your building may have facilities, or you
may have to transport your waste to the
Nester’s (8010 Nester’s Road) or Function
Junction (1001 Lynham Road) garbage,
compost and recycling depots. Please note
the operating hours for these locations
are 7 a.m. - 7 p.m. and attendants are
on site to provide help with recycling,
garbage and compost needs. Household
hazardous wastes can be delivered to the
product care centre at Carney’s Recycling
headquarters at 38950 Queensway in
Squamish, or to the Regional Recycling
building at the Nesters Depot site between
9 a.m. - 5 p.m. daily.
RECYCLING TO SUPPORT A GOOD
CAUSE:
Look for special bins with the WCSS logo
at WB HOUSE (Glacier Location), Tamarisk,
Function Recycling Depot, Olive’s Market,
Nester’s Recycling Depot and the WCSS
office in Spring Creek. All bottles donated
into these special bins help support
WCSS Programs and Services. There is
zero tolerance for littering in and around
Whistler, and if caught you could find
yourself with an expensive fine. Be aware
of bears! Bears will eat your garbage, so be
sure to keep your garbage and recycling
secure indoors until you are able to take it
to the depot. Find information about what
your can recycle and compost visit www.
whistler.ca/solidwaste.
19
WCSS WHISTLER
WELCOME WEEK
WCSS Welcome Week is your chance to get to know Whistler locals, resources,
and new friends while enjoying some cheap food and entertainment.
Events from November 16th – November 21st, 2015.
Please contact Jackie at 604-902-5089 or [email protected]
for more information about the events.
MONDAY NOVEMBER 16TH
FRIDAY NOVEMBER 20TH
Pancake Breakfast
10 a.m. - 12 p.m. | Whistler Fire Hall | $3
Presented by Rotary Club of Whistler
Millennium
Bad Taste Bingo
Presented by the Whistler Public Library
6:30 - 8 p.m. | Whistler Public Library,
Community Room | FREE
Complimentary Yoga Class
1:30 – 2:30 p.m. | Yama Yoga | FREE
SATURDAY, NOVEMBER 21ST
“Games Night”
7 - 9 p.m. | Whistler Public Library,
Community Room | FREE
Presented by the Friends of the Whistler
Public Library,
TUESDAY, NOVEMBER 17TH
Complimentary Yoga Class
1:30 – 2:30 p.m. | Yama Yoga | FREE
LUNA Dodgeball
8 - 10 p.m. | Myrtle Philip Community Centre
WEDNESDAY, NOVEMBER 18TH
Complimentary Yoga Class
1:30 – 2:30 p.m. | Yama Yoga | FREE
Whistler Volunteer Fair and Expo
3 - 5:30 p.m. | Whistler Conference Centre
The Jill Ackhurst Community
Welcome Dinner
5 p.m. | Whistler Conference Centre
Sea to Sky Ballroom | $5
For tickets please go to the Whistler Visitor
Centre or contact [email protected]
THURSDAY, NOVEMBER 19TH
Complimentary Yoga Class
1:30 – 2:30 p.m. | Yama Yoga | FREE
LUNA lounge Yoga 5:30 - 7 p.m.
Sexual Health Tune-Up
By Options for Sexual Health
7 p.m. Doors Open
7:30 p.m. Show at Rainbow Theatre
Free Introduction to Mindfulness and
Meditation Workshop
Presented by the Whistler Women’s Centre
3 - 4 p.m. | Whistler Public Library
Class will be facilitated by a Yoga and
Meditation Instructor. Women of all ages
are welcome. Call Whistler Public Library at
(604) 935-8433 to Register.
Questions? Call Whistler Women’s Centre
at (604) 962-8711
Free Women’s Self-Defense Workshop
Presented by the Whistler Women’s Centre
4 - 6 p.m. | Whistler Public Library
Class will be facilitated by Cole Manson,
Head Instructor of Jiu-Jitsu and SelfDefense at Awesome Arts Academy.
Women of all ages are welcome.
Call Whistler Public Library at
(604) 935-8433 to Register.
Questions? Call Whistler Women’s Centre
at (604) 962-8711
Feeding the Spirit - Free food! Prizes!
5:30 - 7:30 p.m. | Whistler Museum
Come explore Whistler’s past.
/
/
/
/
p. Eric Berger
BUS TRAVEL
CERTIFICATION
Greyhound Bus
1-800-661-8747 or www.greyhound.ca for
trips to Pemberton, Squamish, Vancouver
and beyond. If you travel a lot, consider
buying commuter packs which are good
for six months from the date of purchase.
To work with food you may need a Food Safe
certificate, check the Whistler Chamber of
Commerce, www.whistlerchamber.com,
for course dates. If you want a job serving
alcohol you’ll need the BC Serving It Right
certificate. Take the exam online for $35
and save a few bucks and paper!
Visit www.servingitright.com.
Pacific Coach Lines
1-800-661-1725 or www.pacificcoach.
com/Schedules-Fares/VancouverWhistler-Schedules, offering scheduled
service to/from the Vancouver Airport.
Tickets can be purchased at the Whistler
Visitor Centre and inquire about a locals
discount. Please be sure to bring photo
identification with a local address.
Ride Booker
A Whistler Shuttle Service from Vancouver
Airport (YVR) to Whistler
Call: 1 (866) 943-0516 | 1 (604) 966-2209 or
visit www.ridebooker.com/transfers/yvr/
whistler/whistler-shuttle.
CANADIAN INCOME TAX REFUNDS
If you are in Whistler on a Working Holiday
Visa you may be entitled to a tax refund at
the end of the tax year. The deadline for
filing your taxes is April 30th. You can apply
directly to the Canadian Revenue Agency,
use a tax refund company, or if you are
financially restricted, are not self-employed
and have a simple return you can access
the WCSS Community Volunteer Income
Tax Program In conjunction with the
Canada Revenue Agency and the Whistler
Public Library, WCSS offers volunteer help
for Whistler residents in completing and
submitting their yearly tax returns at no
cost. For more information please contact
604-932-0113 or visit www.mywcss.org/
income-tax-program.
WCSS Whistler Survival Guide THE WHISTLER EXPERIENCE AND
SPIRIT PASS
The Whistler Chamber wants to invest
in your Whistler experience. Learn the
fundamentals of ultimate service so you
can elevate the customer experience. We
are offering you training to get you stoked:
• EPIC Service: Implement the 3 R’s
(Whistler’s service values)
• “Moments of Power” to create excellent
service experiences
• Wine 101, Resort Information Trade
Show and new online tutorial
• For newcomers to Whistler: Whistler
Experience Welcome Sessions with
Mike Douglas
Register for Whistler Experience training
at www.whistlerchamber.com and build
your résumé. Enjoy your Spirit Pass (and
save $600) plus many other activities
with your special Whistler Experience
discount.
23
SPIRIT CARE
GETTING AROUND WHISTLER
Our Lady of the Mountains
Roman Catholic Church
6299 Lorimer Road – Whistler Cay
604-905-4781
The guide has been organized by
neighbourhoods so that you can easily
navigate your way around this community
by bus, bike, walking or car. Each
neighbourhood has its own unique charm,
services, trails and hidden gems. Whistler
is a pretty easy place to get around.
Kilometers of paved valley trails link
Whistler neighbourhoods from Function
to Emerald. Buses run regularly and taxis
are everywhere.
Church on the Mountain
604-902-4111
www.churchonthemountain.ca
Whistler Community Church
6195 Lorimer Road, Myrtle Philip
Community Centre – Whistler Cay
604-932-3139
www.whistlerchurch.ca
WIRELESS SPOTS
Whistler Library
4329 Main Street | 604-935-8433
www.whistlerlibrary.ca
FREE wireless access is available for those
with their own laptop or use one of the
library computers in the Digital Learning
Centre. Printing services are also available
for $0.25/page for b/w and $0.75/page
for colour copies. Membership is FREE
for Whistler residents and BC residents
with their home library card. If you are
from outside BC you can get temporary
membership for $10/for a short stay or
$75/6 months. Check the website at
www.whistlerlibrary.ca, Facebook Whistler Public Library, or Twitter
@WhistlerPL.
Many cafés and coffee shops around town
also have free Wireless connections, or
computers available for a small fee.
24 VALLEY TRAIL
Save your money, be healthy for both you
and the environment and take the Valley
Trail! For excellent maps on how Whistler
connects, see www.whistler.ca/bike or
pick up a map from the Visitor Centre.
BIKES
Biking is BIG in Whistler, if people are not
using the valley trail to and from work;
they are ripping down the mountain in
body armor. Whistler has the biggest
downhill bike park in the world. One look
at the biking terrain may make you want
to buy a bike of your own. Get ready to
spend some serious coin, bikes in Whistler
can cost more than the average used car.
Whistler has an extensive network of
single track cross-country multi-use trails
for advanced riders and hikers, as well as
hiking and biking trails in Lost Lake and
the Whistler Interpretive Forest.
Find maps and information at
www.whistler.ca/trails.
WCSS Whistler Survival Guide
BUSES
TAXIS
The Whistler Transit System is a handy
way to get around town. A $2.50 bus
fare will connect you to all of Whistler’s
neighbourhoods, and within the village
there is a free shuttle. Have exact change
and request a transfer if you need one. To
save money, buy a sheet of 10 tickets for
$22.50 or a month pass for $65.00. Also
available (only from Muni-Hall – 4325
Blackcomb Way) are 6 and 12 month bus
passes. During the winter season, bring
your skis or snowboard on the bus, and
when the weather gets warmer you can
stick your bike on the front of the bus for
free. Buses run every day of the year. If you
are alone and it’s late, you can “Request
a Stop”. BC Transit also has a Pemberton
Commuter. To find out route times call
604-932-4020 or www.bctransit.com/
regions/whi for more information, or plan
your trip using Google Transit. To get
around Whistler, see the Whistler Transit
Map on Page 30.
When in Whistler a quick hop from here
to there, like the 10 minute drive from
Whistler Creek to the Village, will cost you
around $15 and nothing beats the door-todoor service of a taxi ride.
Buy Your Whistler Transit System Tickets at:
Whistler Resort Cabs 604-938-1515
Whistler Taxi
604-932-3333 or Toll-free: 1-800-203-5322
PARKING
There are several options for parking in
Whistler Village. Parking is available in
Day Lots 1 to 5 with pay parking in Lots 1,
2 and 3, and free parking in Lots 4 and 5.
Monthly parking passes are available for
Day Lots 1 to 3, as well as the underground
parking lots of the Conference Centre
and Library. If you have just purchased
a camper van in an effort to reduce
your cost for rent this season, a friendly
reminder, that overnight parking is
not permitted in any of the Day lots or
underground parking areas.
Alpine - Meadow Park Sports Centre
Nesters Square - Nesters Market
Whistler North - Municipal Hall
(all passes including 6 & 12-month passes)
Whistler Village - The Grocery Store,
Whistler Visitor Centre
Cheakamus Crossing - Hi-Whistler
WCSS Whistler Survival Guide CANADIAN HOLIDAYS
Mon. Sept. 7, 2015 – Labour Day
Mon. Oct. 12 , 2015 – Thanksgiving Day
Wed. Nov. 11, 2015 – Remembrance Day
Fri. Dec. 25, 2015 – Christmas Day
Fri. Jan. 1, 2016 – New Year’s Day
Mon. Feb. 8, 2016 – Family Day
Fri. Mar. 25, 2016 – Good Friday
Mon. Mar. 28, 2016 – Easter Monday
Mon. May 23, 2016 – Victoria Day
Fri. July 1, 2016 – Canada Day
Mon., Aug. 1, 2016 – BC Day
25
Village Stroll
Ramp (# indicates percent slope)
Accessible washroom
Best access to Village Stroll
Localized slope condition
Elevator leading to washrooms
Valley Trail or accessible sidewalk
Accessible entry:
Automated or push button activated
Bus Stop
Barrier free route along covered
arcade or through building
Tactile pad
Pedestrian activated audible signal at intersection
Stairs or dead end
VILLAGE NORTH
Valley Trail: 300 metres to Universal Access Trail
(an accessible forest experience along Fitzsimmons Creek)
64
Valle
y
Lorimer Road
Trail
to Lost
Lake Park
5
H
Bank
Whistler
Health Care
Centre
Liquor Store
LOT 4
8
Pharmacy
Marketplace
(Access to arcade,
via elevator, interupted
by uneven path)
Accessible Parking In The
Blackomb Way Parking Lots:
8
8
6
LOT 4 - 10 SPACES
LOT 3 - 10 SPACES
LOT 2 - 9 SPACES
LOT 1 - 5 SPACES
12
Post Office
3
3
6
Whistler's
Marketplace
Lodge
IGA Plus
Food Store
Whistler Olympic Plaza
Fire Pit
Inclusive
Playground
6
8
2
10
Summit
Lodge & Spa
10
Seasonal Outdoor
Skating Rink
Tyndall
Stone
Lodge
6
16
Brewhouse
Restaurant
& Pub
5
9
Sightlines
Bridge
6
Village Park West
(Ornamental park
with cascade and art)
3
8
8
Village Park Centre
(Forest remnant with central path)
6
Whistler
Public
Library
Whistler
Pinnacle
Future location of
the Audain Art Museum
3
My Millennium Place Theatre & Arts Council
Town
Plaza
Suites Eagle
Lodge
3
4
5
4
Village Park East
(Urban park with water feature)
7
Whistler
Museum And
Archives
4
7
6
11
Alpenglow
7
Way
t
Seating
Terrace
10
7
tree
in S
Ma
7
4
Village Host
Stand
Marketplace
Market
Pavilion
Paralympic
Agitos
b
Blackcom
Northlands Boulevard
8
9
7
Town
Plaza
Suites Deer
Lodge
(Underground
accessible parking)
5
y
Valle
Trail
Cascade
Lodge
5
7
Main Street
3
5
8
9
5
8
8
Municipal
Hall
Town
Plaza
7
Gazebo
Delta Whistler Village Suites
7
7
ulevard
5
Bridge to
Village
Centre
5
LOT 3
12
Police &
Bylaw
5
5
Village Gate Bo
5
6
Town
Plaza
Suites Bear
Lodge
6
Fire
Hall
5
3
Tactile mountain
map & binocular
4
7
La
ke
Pa
Access Whistler
Trail
Tin
ll
Va
3. From Lorimer Road and
Blackcomb Way in Village
North the paved Valley Trail
heads east to Lost Lake Park.
Along the way, at Fitzsimmons
Creek, an accessible trail
offers an appealing forest
and wetland experience. This
there‐ and‐back trail is wide,
well compacted, has good
sightlines and less than 5%
slopes. Like most trails in
Whistler, it is shared with
pedestrians, cyclists and
wildlife.
4. Fitzsimmons Trail is a paved,
accessible route connecting
Village Centre and Upper
Village. It is a pleasant route
through the Fitzsimmons
Creek corridor.
Note: principal building entries
are shown; other entries,
including entries to shops and
cafes, are not shown. Slope
numbers should be considered
accurate plus or minus 1-2%.
Tra
il
Whistler is on a journey to sustainability. Our Whistler2020 vision – “To be
the premier mountain resort community – as we move toward sustain ability”
drives our accessibility actions.
As one of the results of preparing for the 2010 Olympic and Paralympic
Winter Games, the Resort Municipality of Whistler adopted the Measuring
Up program and began the process of developing an accessibility strategy
that encompasses much more than a focus on just physical change to the
environment, but also on inclusion.
www.whistler.ca/accessibility - For the most up to date information in
accessibility and inclusion in Whistler.
These other websites and service providers are independent organizations
from the Resort Municipality of Whistler.
www.whistler.com - Whistler’s official source for accommodation and activity
bookings and information.
www.whistlerblackcomb.com - WhistlerBlackcomb.com is the official
ski resort website for Whistler Blackcomb. All information pertaining to
accessibility of facilities and skiing/riding Whistler Blackcomb can be found by
clicking on the universal wheelchair symbol located at the bottom right-hand
side of the homepage.
ado
ws
Tra
il
2. The day parking lots and
Village areas are separated
by a flood protection berm.
Stairs and ramps connect the
il
Tra
Village to the lots.
ey
WHISTLER’S PATH TOWARDS
ACCESSIBILITY AND INCLUSION
Me
1. The Village features a car
free main path known as the
Stroll, as well as covered
arcade routes adjacent and
through several buildings.
The arcades and building
entries are often raised
above the Stroll as part of a
flood protection plan. Most
buildings and arcades have
ramp access from the Stroll.
Brid
ge
NOTES:
s
nt
Pa
dg
e
Medical Clinic
Bri
Visitor Centre or Information Booth
To Lost
Designated surface parking stall
Peaches en Regalia
e
atur
ess N
l Acc
ersa
Univ
TTY telephone
rk
www.whistleradaptive.com - the Whistler Adaptive Sports Program is a not-forprofit society that provides year-around, recreational programs for people of all
ages with disabilities.
www.whistlerforthedisabled.com A registered Non-Profit Society in BC that
provides access and information for travellers with disabilities and all abilities.
Live booking system on the website. Make a reservation for your next Whistler
vacation now!
www.whistler2020.ca – Whistler’s sustainability vision, plan, process and
actions.
Convenient Pay By Phone Option Available In Day Lots
Here’s how it works…
1. Call 604-905-5559
2. Enter Location # 4055
3. Enter Parking Time
ver. 052515
Village Stroll
Slope (# indicates percent)
Accessible washroom
Best access to Village Stroll
Localized slope condition
Elevator leading to washrooms
Valley Trail or accessible sidewalk
Accessible entry:
Automated or push button activated
Bus Stop
Barrier free route along covered
arcade or through building
Tactile pad
Pedestrian activated audible signal at intersection
Stairs or dead end
VILLAGE CENTRE
64
Valle
y
Trail
y
Valle
Trail
Village
North
H
U
V
to Day Parking Lot,
Police & Emergency Clinic
Village
y Trail
to Village
North
12
way
Village
Gatehouse
3
Taxi
Loop
4
4
Elevator
9
Pan Pacific
Whistler Village
Centre
8
Whistler
Peak
Lodge
Visitor
Info
2
Village
Common
Cinema
9
Blackcomb
Professional
Grocery
Store
6
8
9
Mountainside
Lodge
Whistler
Village Inn 12
And Suites
7
Accessible Parking In The
Blackomb Way Parking Lots:
LOT 4 - 10 SPACES
LOT 3 - 10 SPACES
LOT 2 - 9 SPACES
LOT 1 - 5 SPACES
s.
9
LOT 1
Cre
ail
y Tr
Crystal
Lodge
12
6
to Golf
Course
Valley Trail
Vil
Adara
Hotel
12
lag
Vi
lla
ge
Village Green
St
ro
ll
8
Crystal
Lodge
y
Valle
Listel Whistler Hotel
Best Western
eL
ane
3
7
Clock
Tower
3
9
Pan Pacific
Whistler
Mountainside
Sundial
Hotel
8
8
9
Trail
Mountain Lane
3
Mountain
Square
6
9
3
Wh
Aava
Whistler
Hotel
Hilton Whistler
Resort
10
Carleton
Lodge
Skiers
Plaza
7
ler
ist
7
Wa
y
5
3
Whistler
Gondola
(To Whistler Mountain)
Whistler Golf Course
Driving Range
Springs Lane
9
Fitz
9
9
Rainbow
Theatre
5
5
Whistler
Village Inn
Sundial
Place
Fitzsimmons
Building
4
to Upper
Village
ial
nd
Su
le
Val
Village
Square
7
*Cinema
Elevator
St. Andrews
Liquor
Store
Whistler Conference
Centre
(Facility is only open for events)
Whistler
Village
Centre
10
8
*Village 8 Cinemas is located
downstairs in Village Common,
however an intercom is available at
the front entrance, which can be
used to call for the usher.
(level above Village
Common plaza)
13
Blackcomb
Lodge
9
7
b Way
e
Driv
Bus
Loop
9
LOT 2
Blackcom
Gate
Whistler Way
10
Cornerstone
Building
Highway 99
7
Village Gate Boulevard
Upper Village is northeast of Village Centre. The two areas are shown side-by-side to fit. The
relative positions of the two areas would be shown if you lined up the two FITZ notations.
levard
e Bou
e Gat
Villag
Gondola
Transit
Loop
Excalibur
Gondola
(To Blackcomb
Mountain)
Sidewalk to
Blackcomb base
and upper village
Fitzsimmons
Chair
(To Whistler
Mountain)
4
Springs Building
(Accessible
Change Room
& Washroom)
gs lane
Gates
open
11
Westin Resort
& Spa
to
Village
il
Tra
ley
Val
i
Tra
Designated surface parking stall
Peaches en Regalia
TTY telephone
Me
ado
ws
Tra
il
ature
ess N
l Acc
To Lost
L
ersa
Univ
ey
ll
Va
Note: principal building entries are shown; other
entries, including entries to shops and cafes, are
not shown. Slope numbers should be considered
accurate plus or minus 1-2%.
Medical Clinic
Brid
ge
Trail
Visitor Centre or Information Booth
UPPER VILLAGE
s
nt
Pa
Tin
Passive
House
to Village
North
Upper
Village
Gateway or entrance to Lost Lake trails system
Trail to
Four
Seasons
Entry
Bri
Lost Lake Park
dg
eT
rai
l
Trail to
Lost Lake
LOT 5
to Lost
Lake Park
Lorim
er Ro
ad
Four
Seasons
Resort
10
11
Squamish Lil'wat
Cultural Centre
Fitzsimmons
Creek
l
rai
yT
e
3
7
The sidewalk along the west side
of Blackcomb Way is sometimes
blocked during the winter months.
b
m
o
kc
ay
W
ac
Bl
Club
Intrawest
4
Club
Intrawest
Brid
ge
Me
ado
ws
Tra
il
ll
Va
Skateboard
Park
to Tennis
Courts
5
12
Glacier
Lodge
5
to Valley
Trail
Fairmont
Chateau
Whistler
Very Steep
(Gravel)
BMX Bike
Park
3
Le Chamois
8
5
5
Milestones
9
Rebagliati
Park
5
3
Covered
Bridge
Fitz
Whistler
Blackcomb Guest
Services
Merlins
Wizard
Express
Chairlift
5
7
3
Picnic
Park
Blackcomb
Administration
Magic
Chair
9
Upper Village Accommodations
Whistler Transit
4
5
6
7
8
Stoneridge
20
Lost Lake Lodge
12
Coast Blackcomb
Suites
21
Treeline
Gleneagles
The Cedars
4
Villas
13
Woodrun
22
Horstman House
5
Alpine Greens
14
Greystone
23
Four Seasons
6
Forest Trails
15
Aspen
24
7
Snowbird
16
Chateau Whistler
8
Powderhorn
17
Intrawest
9
Wildwood
18
Glacier Lodge
19
Le Chamois
10
Le Marquise
Valley Connector
Whistler Creek/Cheakamus
Rainbow/Emerald (Nov 15-Apr 21)
Marketplace Shuttle (Nov 15-Apr 21)
Upper Village/Benchlands Shuttle
Tapley’s/Blueberry
Staff Housing
Lost Lake Shuttle (Jun 28-Sept 1)
1
2
3
4
5
6
7
8
STONEBRIDGE
(Winter only)
Upper Village/Benchlands Shuttle
Tapley’s/Blueberry
Staff Housing
Lost Lake Shuttle (Summer only)
Limited Service
FUNCTION
JUNCTION
1
6
7
8
2
X
T
Alta La
aka
mu
s
ke Rd
Dr.
RING
REEK
1
5
Alta
NORDIC
ESTATES
il
.
Tra
Alpha
Lake
on Ln
.
d.
eR
ak
aL
Ev
W
STONEBRIDGE
Lond
ke Rd
SC
ey
Gond
rdic
No
J
1
Vall
Alpine
BRIO
Nita
Lake
Alpha Lake
Park
Alta La
ALTA
VISTA
2
T
WHISTLER
WHISTLER
CAY CREEK
D
HEIGHTS
Lakeside
Park
Wayside Park
TAMARISK
n
To Function Junction,
Cheakamus Crossing
and Spring Creek
BLUEBERRY
HILL
lco
Alta Lake
Park
d.
eR
ak
aL
Alt
6
ple
bap
Cra
a
aL
Ev
NOR
ESTA
Alta
Lake
BAYSHORES
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Marketplace Shuttle (Winter only)
Upper Village/Benchlands Shuttle
Tapley’s/Blueberry
Staff Housing
Whistler Transit
Valley Connector
Lost
Lake Shuttle (Summer only)
Whistler Creek/Cheakamus
Rainbow/Emerald
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The Woods
2
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Transit maps show transit routes, exchanges and relevant landmarks
to help riders use the transit
system. They are not complete street maps.
WHITE
North
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ESTATES
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Nesters
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Transit Info 604·932·4020 • www.bctransit.com
Gondola Exchange
M
Two dozen programs in Whistler that help children, teens, adults
and families through times of crisis and with everyday challenges.
Sea to Sky Community Services
1519 Spring Creek Drive, 1 877 892 2022, www.sscs.ca
Whistler Women’s Centre
1519 Spring Creek Drive
Mon - Thur 12 - 4
604.962.8711
[email protected]
/whistlerwomenscentre
www.hswc.ca
Provides support, resources,
referrals, and advocacy to
women and their children.
This includes Child, Youth and Family
Counselling, Safe Housing, Community
Clothing Swap, a monthly Mom &
Tot Social, Drop-In Yoga by Donation, and
other workshops and wellness programs.
All programs and services provided free
of charge in a safe, confidential space.
Volunteer opportunities available.
24Hr Crisis Line 1.877.890.5711
MENTAL HEALTH AND WELLNESS
Whistler is world renowned for its epic mountain terrain with over 200 marked runs,
8,171 acres of terrain, 16 alpine bowls and three glaciers. Many people travel here at
the beginning of October in the anticipation of snow and winter to begin. Along with
enjoying the amazing array of outdoor activities and the ability to stay active and fit
year round it is also important to focus on your overall mental health and wellness while
visiting or living in Whistler. This involves eating a balanced diet, exercise and sleep
hygiene.
MENTAL HEALTH
Trying to find balance and stay healthy in
a party atmosphere is always a challenge.
The following are a list of services
available to help you if you’re feeling down.
MCFD Youth Counselling
1-866-823-5374, mental health counselling
for youth under 19 (trauma and mental
illness).
VCH Mental Health & Addiction Services
604-698-6455, individual counselling
and support for mental health and/or
addiction concerns (depression, anxiety,
substance misuse). Monday – Friday 9:00
a.m.-5:00 p.m. If you are experiencing
a mental health emergency or crisis,
please contact or go directly to the
Whistler Health Care Centre Emergency
Department, 604-932-4911 or dial 911.
WCSS Outreach Workers
You Talk, We Listen. Free confidential
support for those experiencing challenges
with mental illness, hunger, housing, drug
and alcohol misuse, employment, eating
disorders, relationship violence, roommate
conflict or homesickness. Contact Ashlin
604-902-0670 [email protected], Chris
604-938-3902 [email protected] or Jackie
604-902-5089 [email protected] For
more information visit: www.mywcss.org/
outreach.
24/7 Distress Phone Services
1-866-661-3311, The Distress Phone
Services provide confidential, nonjudgmental, free emotional support, 24
hours a day, 7 days a week, for people
experiencing feelings of distress or
despair, www.crisiscentre.bc.ca
BC 211
Dial 2-1-1 to get free, confidential,
multilingual information and referrals
to a full range of community, social and
government services. Available 24 hours/
day, 7 days/week. www.bc211.ca
WCSS Whistler Survival Guide 1-800-SUICIDE
24hr service, call if you are having
thoughts of suicide or need to speak to
someone.
RCMP Victim Services
604-905-1969- Offering information,
emotional support, and assistance
to victims and witnesses of crimes or
traumas.
For more information on mental health,
www.keltymentalhealth.ca or www.
mywcss.org for a list of local counsellors
and therapists you could see.
33
COUNSELLING
Greg McDonnell MEd. Counselling, RCC.
Empathetic Psychotherapy for adults,
young adults, youth, family therapy, and
sport performance. 604-935-0968, [email protected]
mcdonnellcounselling.ca or visit www.
mcdonnellcounselling.ca
Routley Counselling & Consulting
604-938-4484, www.nancyroutley.com
Nancy Routley, MEd. RCC. Individual,
couple and family therapy; clear,
compassionate assistance.
Struggling?
Marlise Witschi, M.Psych, BC Registered
Clinical Counsellor, uses a holistic
approach addressing body, mind & spirit,
healing addictions, anxieties, fears,
difficulty in relationships, and low self
esteem. 604-938-3620,
www.internalfreedom.com
overall mental health can affect our body
and physiology. The program will provide
tools and explore a yoga practice which
through a series of poses and meditation
will help the body: move beyond old
limitations, connect with the mind and
help it deal with anxious thoughts, provide
tools to help anchor oneself in the present
moment; and how these principals
combined can lead to a calmer, stronger
way of being.
There is no fee for the class but registration
is required along with a commitment to
attend all six weeks. Space is limited and
priority is given to financially restricted
participants recovering from physical
trauma, mental illness and/or addiction.
Please contact a WCSS Outreach Worker
with questions or to register.
Ashlin 604-902-0670 [email protected],
Chris 604-938-3902 [email protected] or
Jackie 604-902-5089 [email protected]
REGISTERED MASSAGE THERAPIST
Colleen Fraser, rmt
30 Years experience. 604-905-0771
WCSS FINDING THE BALANCE YOGA
PROGRAM
A six week course which is facilitated by
a certified Yoga Teacher. This program will
help improve the well-being of those who
want to reduce stress and learn relaxation
techniques. This will be done through
exploring how stress, anxiety and our
FINANCIAL PROBLEMS
Many people work several jobs to keep
the cash coming in, especially when the
resort slows down and work dries up a
bit in the shoulder seasons. If you find
yourself in tight times, and are unsure
of how you’re going to make ends meet
contact a WCSS Outreach Worker;
Ashlin 604-902-0670 [email protected],
Chris 604-938-3902 [email protected] or
Jackie 604-902-5089 [email protected]
The center of excellence in musculoskeletal and sports rehabilitation.
One-to-one treatment, specialized training in concussions, sports and
manipulative physiotherapy and experience in the management of
athletic and spinal injuries ranging from the recreational to the elite.
Call us: 604-962-0555
34 We will get you “Back in Action”.
WCSS Whistler Survival Guide
If money is tight to get food on the table,
contact 604-935-7717, or visit the WCSS
Food Bank. See www.mywcss.org for
hours or operation and location.
CONCUSSIONS
So you hit your head, eh?! You don’t have to
see stars or blackout to have a concussion.
If you have hit your head in any way at
either at work or at play make sure you
see a doctor so they can assess whether
you have a concussion. It is not always
easy to know if you have a concussion.
Symptoms range from mild to severe
and can include not thinking clearly, not
being able to remember new information,
dizziness, vomiting, feeling tired, being
angry or upset, sleeping a lot and so much
more. Symptoms can last for hours, days,
weeks or even months, so it’s important to
see a doctor and follow up in symptoms
continue. If you are diagnosed with a
concussion, the following resources may
help you cope:
1. Vancouver Coastal Health Mental
Health & Addictions team 604-698-6455.
2. Concussion Support Group : A monthly
group run by Sea to Sky Community
Services for people who’ve had postconcussion syndrome for at least six
months. Contact 1-877-892-2022, ext. 404,
or [email protected] to register.
3. Find out more about concussions at
www.healthlinkbc.ca/healthtopics (search
concussion)
4. Tell your friends, family and employer
so they can assist you in getting the help
you need.
5. WCSS runs a Counselling Assistance
Fund program which offers less expensive
WCSS Whistler Survival Guide options to see a local counselor, if you
are financially restricted. Contact WCSS
Outreach Workers Ashlin 604-902-0670
[email protected], Chris 604-938-3902
[email protected] or Jackie 604-902-5089
[email protected]
6. Physiotherapy clinics may offer
vestibular rehabilitation exercises for
concussion recovery.
ADDICTIONS
EXCESSIVE ALCOHOL USE:
Know your limit, and stay within it. It
sounds cliché, but it’s true. Being out
of control can result in feeling regret for
drunken behaviours, various forms of
injury/abuse, and not to mention feeling
like you got hit by a train the next morning.
BC law makes driving after having only
one drink (.05) grounds for them to take
your license. For drivers found to have a
blood-alcohol level of between 0.05 and
0.08, the so-called “warning” range, there
will be an immediate three-day driving ban,
possible vehicle impoundment and fines or
related fees of up to $600. Those caught in
this warning range multiple times will face
a driving ban of up to 30 days and fines
or fees of up to $800. Drinking in public
and being drunk and unruly can get you
arrested and possibly a night stay in the
‘drunk tank’.
Alcoholics Anonymous
Please contact 604-905-5489 for dates.
Alcohol & Drug Referral Line
1-800-663-1441, 24hrs a day, 7 days a week.
DRUGS:
Contrary to popular belief, pot is illegal
in Canada. If you get caught using or
carrying you will be charged with drug
35
possession and end up in Canadian court.
Not fun! Many other social drugs are
available as well, all of which are illegal.
Limit the risk, and stick to the natural
high that the mountains provide. For more
information see
www.heretohelp.bc.ca
Narcotics Anonymous
Contact 604-873-1018 for dates and times
PROBLEM GAMBLING:
Contact the Problem Gambling Help Line
(Free 24/7) & in 13 languages 888-795-6111
Provides free, confidential counseling
for individuals and families. For more
information visit
www.bcresponsiblegambling.ca.
VIOLENCE IN RELATIONSHIPS
Drink spiking gets reported in Whistler
every year. Usually at the bar when a
drink is left unattended. The three most
commonly used drugs for date rape are
alcohol, GHB, and Rohypnol (or “roofies”).
However, studies have shown that alcohol
still remains the drug most frequently
implicated in substance-assisted sexual
assault. Here are a few common sense
rules you should practice at the bar to
enhance your safety:
Do not leave your drink unattended. Do
not accept a drink that you haven’t seen
poured.
Always use the Buddy System. Watching
out for your friends, and having them
watch out for you, will help you get home
safely.
Women are never to blame in situations
of sexual assault. Call a sexual assault
worker at Women Against Violence
Against Women or RCMP Victim Services.
WAVAW 24hr Crisis Line
1-877-392-7583 www.wavaw.ca
VictimLink
1-800-563-0808 www.victimlinkbc.ca
Stopping the Violence
1-877-894-6101.Counselling services for
women in difficult relationships and/or
survivors of childhood sexual abuse and/
or victims of sexual assault.
Whistler Women’s Centre
1519 Spring Creek Drive, Whistler
(604) 962-8711
Hours of Operation:
Monday-Thursday 12:00 – 4:00pm
HOUSING
Arriving in the fall and finding a place to
live can be challenging. If you are new
to Whistler and have a job, but are still
struggling to find accommodation the
WCSS Interim Housing Program may be
able to help. Contact a WCSS Outreach
Worker to see if you qualify for the
program which runs for 6 weeks every fall.
Call Chris at 604-938-3902.
Located in the Village Common
4295 Blackcomb Way | 604-905-5666
With a prestigious beauty and fragrance boutique and a full-service pharmacy,
we have everything you need for your health, beauty, and convenience.
NEIGHBOURHOOD
SURVIVAL GUIDE
Whistler at times can feel like an expensive place but there are tons of events,
activities and volunteer opportunities year round which can keep you busy,
healthy and engaged in the community.
LUNA (Late & Unique Night Alternatives Events) for ages 18 to 35
Visit lunawhistler.com or LUNAWHISTLER on Facebook to see
‘what’s up’ for the upcoming 2015/2016 ski season.
LUNA LOUNGE NIGHTS | Tuesdays | 7 - 10PM | Millennium Place | FREE | Skateboarding, pool, ping
pong, movies, internet, free baked goods. Got program ideas & need a space? Come talk to us!
LUNA
YOGA |
Thursdays | 5:30 - 7PM | The LUNA Lounge
| Members:
FREE,
non-members
$2.
WCSS
37
Whistler Survival
Guide
WCSS
Whistler
Survival
Guide
37
CHEAKAMUS CROSSING & FUNCTION JUNCTION
Two uniquely different neighbourhoods, which sit neatly on the southern most
municipal boundary of Whistler, offer community members housing, shopping and
various trail systems for recreation and leisure. Although a bit far away from the village
at a 20-25 minute bus ride it can be a one stop shop for most of your needs while living
in Whistler. Cheakamus Crossing is part of the Whistler Olympic 2010 legacy project and
is the original stomping ground for the Whistler Athlete’s Village which was home to
more than 3,500 Olympic and Paralympic athletes and officials in 2010. Today, the area is
a residential neighbourhood named Cheakamus Crossing, which includes the Whistler
Athletes’ Centre, the Hi-Whistler Hostel, Cheeky Cafe and WCSS Community Garden
Program. Function Junction is a neighbourhood, across the highway and parallel
to Cheakamus Crossing, which has a combination of industrial development, retail,
business and resident restricted housing through Whistler Housing Authority.
GETTING AROUND:
LET’S GET YOU CONNECTED:
The Whistler Transit System provides
regular bus service to both Cheakamus
Crossing and Function Junction with the
Route -1 Valley Connector Bus and Route 2 Whistler Creek/Cheakamus Bus. Please
note that some Route 1 Valley Connectors
only go as far as Spring Creek and return
back to the village. Also, the transit
system changes the bus times based on
the season so be sure to check the most
up to date transit times and services by
visiting: www.transitbc.com/regions/whi.
Both Cheakamus Crossing and Function
Junction contain some great housing,
community resources, services and retail
options to get you ready for spending a
season or longer in Whistler.
LOCAL’S TIP:
Do you have a sweet tooth that needs
to be satisfied or missing a baked pie
from home? Then follow the smells to
Purebread, located in Function Junction, a
local bakery with one simple mission: the
bake delicious bread, savouries, cakes and
treats that bring a smile to people’s faces.
Visit www.purebread.ca.
38 Hi-Whistler Hostel
Opened in July 2010, the HI-Whistler
hostel is a purpose-built hostel that was
originally used as part of the Whistler
Athletes’ Village during the 2010 Winter
Olympic Games. This new facility sets
the standard in hostelling with all the
amenities you’d expect and then some.
Grab a coffee, a snack, a meal at Cheaky’s
Café in the hostel lobby, lounge on the
outdoor decks with mountain views,
store your bike, skis, and boards in the
equipment storage room, hangout in
the media room. Visit their website or
call directly to make a reservation: 1035
Legacy Way, Whistler
www.hihostels.ca/whistler 1-866-762-4122
WCSS Whistler Survival Guide
WorkBC Employment Services Centre
Free employment services located in
Function Junction. Get help with job
search and resume writing. Access to
fax, photocopier and computers for job
search. Employer Services and Personal
Employment Planning services offered.
Contact www.whistleresc.com.
WCSS Re-Use-It Centre
Located in Function, it is Whistler’s
favourite non-profit thrift store. You
can set yourself up with everything
from dishes, to skis. The store carries
electronics, books, shoes, clothes, sport
equipment, and all the stuff you need in
Whistler. Prices are low and the goods are
used, but in great condition. Donations
are also gratefully received, but must be
clean and in working order. The proceeds
from the WCSS Re-Use-It Centre support
over 26 Whistler programs and services,
including the WCSS Food Bank. The store
is open from 11:00a.m. - 6:00 p.m. daily.
Call 604-932-1121 or e-mail [email protected]
mywcss.org.
WCSS Re-Build-It Centre
Everything you need for a cozy home in
Whistler. Furniture, appliances, building
supplies and tools are among the
amazing treasures always coming in. Our
charitable thrift store funds programs and
services offered by Whistler Community
Services Society. Shopping and donation
hours 10-5. Daily curbside pickups and
deliveries every Sunday for $35 anywhere
in Whistler. Located at 103-1400 Alpha
Lake Road, Function Junction, Whistler
604-932-1125 or [email protected]
WCSS Whistler Survival Guide The Whistler Adaptive Sports Program
(WASP)
The Whistler Adaptive Sports Program
(WASP) is a non-profit organization
making year round recreation accessible
to people with disabilities. The program
is based out of the Whistler High
Performance Centre in Cheakamus
Crossing. WASP currently offers skiing,
snowboarding, Nordic skiing, hiking,
biking, canoeing and kayaking programs.
Visit www.whistleradaptive.com for more
information and how to volunteer.
Garbage, Recycling & Compost
Your building may have facilities, or you
may have to transport your garbage to
the Function Junction (1001 Lynham
Road) garbage, compost and recycling
depot. Please note the operating hours
for this location is 7:00 a.m.-7:00 p.m. and
attendants are on site to provide help
with recycling, garbage and compost
needs. Household hazardous wastes can
be delivered to the product care centre
at Carney’s Recycling Headquarters at
38950 Queensway in Squamish, or to the
Regional Recycling building at the Nesters
Depot site between 9:00 a.m. - 5:00 p.m.
daily.
Recycling to Support A Good Cause
All bottles donated into these special bins
at the Function Junction Recycling Depot
and Olive’s Market help support WCSS
Programs and Services. Find information
about what you can recycle and compost
at www.whistler.ca/solidwaste.
39
40 WCSS Whistler Survival Guide
SPRING CREEK
Although, this neighbourhood is primarily residential it has also become a one stop
shop and hub for social services as it is contains the Whistler Blackcomb Foundation
Social Service Centre. It is located at 1519 Spring Creek Drive and is home to the
Whistler Community Services Society, The Whistler Women’s Centre, Sea to Sky
Community Services Society and Zero Ceiling Society.
Hey, won’t you be my neighbour?
Bayshores and Tamarisk are the neighbors of Spring Creek. Tamarisk is also home to
Westside Whistler Blackcomb Staff Housing.
GETTING AROUND:
LET’S GET YOU CONNECTED:
The Whistler Transit System provides bus
service to Spring Creek with the Route 1
Valley Connector Bus. You can also catch
Route 2 – Creekside/Cheakamus from the
bus shelter on the highway, when leaving
Spring Creek and heading North. Please
note that not all of the Route 1 Valley
Connectors go into Spring Creek and the
transit system changes the bus times,
based on the season, so be sure to check
the most up to date transit times and
services by visiting: www.transitbc.com/
regions/whi.
With Spring Creek being the Social
Service Hub in Whistler there is a variety
of social services available to get you
supported while in Whistler. Check back
on page 17 under the Survival Guide
Toolkit to get a full list of programs but
here are a few that might be of interest
when you first arrive in Whistler.
LOCAL’S TIP:
Spring Creek is home to the Whistler
Blackcomb Foundation Social Service
Centre. With four non-profits in this
building there are plenty of ways to give
back to the community and volunteer
your time. To learn more, come for a visit
Monday to Friday 9am-4pm at 1519 Spring
Creek Drive.
WCSS Whistler Survival Guide Whistler Community Services Society
(WCSS)
Whistler Community Services Society
(WCSS) has a strong history of
quickly responding to the needs of
the community using an effective,
collaborative and unique approach.
WCSS works with community partners,
members, funders and other non-profits
to “Provide programs and services that
support social sustainability in Whistler”.
For more information visit
www.mywcss.org
WCSS Outreach Workers
You Talk, We Listen. Free confidential
support for those experiencing challenges
with hunger, housing, drug and alcohol
misuse, employment, eating disorders,
41
relationship violence, roommate conflict,
mental illness or homesickness. Call
Ashlin 604-902-0670 [email protected],
Chris 604-938-3902 [email protected] or
Jackie 604-902-5089 [email protected]
For more information about the Outreach
services please visit www.mywcss.org.
WCSS Program & Leisure Assistance for
You Program (PLAY)
Program & Leisure Assistance for You
(PLAY) - Financially restricted Whistler
families and singles can receive a $124.00
credit per person to be applied toward any
program offered by the RMOW recreation
department. The applicant must be a
Whistler resident (proof required that they
have resided in Whistler for a minimum of
6 months). For more information on how to
apply contact an outreach worker or visit
online: www.mywcss.org/recreation-credit
WCSS Food Bank
The Whistler Food Bank exists to provide
assistance to people and families who need
help. Food Banks are a temporary solution
for people who are doing all that they can
to become self-supporting. The community
of Whistler has a wide range of services
available to help people meet their basic
needs and people who use the Food Bank
are made aware of these programs. Food is
distributed every Monday from the Whistler
Blackcomb Foundation Social Services
Centre at 1519 Spring Creek Drive 10:00 a.m.
- 12:00 p.m. except when a Stat. Holiday falls
on a Monday, the Food Bank will distribute
on Tuesday. For more urgent inquiries or
to volunteer please phone 604-935-7717, or
email [email protected],
www.mywcss.org/food-bank.
42 WCSS Helping Hand
Are you busted up? Lost your mobility due
to some reason beyond your control? WCSS
Helping Hand volunteers are ready and
willing to drive you to your doctor, help you
get groceries or any of those other essential
everyday things you need to do to survive.
Contact Cathy [email protected] or 604932-0113 to get connected or to become a
volunteer.
WCSS Community Greenhouse &
Gardens
Grow your own organic vegetables this
summer. Contact WCSS to sign up at
[email protected]
Whistler Women’s Centre
Provides Emotional Support, Resources,
Referrals, and Advocacy for women
and their children. Includes Access
to Emergency Safe Housing, Child
and Youth Counseling, Clothing and
necessities, Computer use and Play
Space. Programs include Weekly Yoga:
Thurs 9-10am; Weekly Prenatal: Weds
10-11am (Nov-May); Monthly Mom-Tot
Drop-in with Guest Speakers; Volunteer
Opportunities; and Self-defense and
other wellness workshops. All programs
and services provided free of charge in a
safe, confidential space. Drop-in MondayThursday 12-4pm. 1519 Spring Creek Drive.
604 962-8711, hswc.ca, [email protected]
ca, facebook: Whistler Women’s Centre. 24
Hour Crisis Line 1 877 890-5711
WCSS Whistler Survival Guide
BE PART OF THE SOLUTION...
TAKE TRANSIT.
Bike racks in the summer
and bring your snowboards
and skis on board in the winter.
Service when need it –
365 days a year.
$65
Monthly Adult bus pass
Six-month Adult bus pass
$330
Twelve-month Adult bus pass
$585
(one month free)
(three months free)
4085-1
Follow
@WhistlerTransit for system information and #TransitAlerts
Transit Info
604·932·4020
www.bctransit.com
WHISTLER CREEK
Whistler Creek, also known by locals as Creekside is steeped in history. As the original
base of Whistler Mountain and site of the first gondola, Whistler Creek is a laid-back,
place situated just 7 kilometers from the main Village. Skiing and Snowboarding The
Creekside Gondola provides access to Whistler Mountain and all the benefits found in
the Village including free, underground day skier parking. Whistler Creek is also the hub
for Parks and Lakes in the summer months, Alpha Lake Park and Nita Lake which offer
many activities to choose from including swimming, fishing, a playground, volleyball,
basketball, and tennis courts. Whistler Creek is home to a grocery stores, postal service,
gym, banking and Whistler’s main gas station.
Hey, won’t you be my neighbour?
Nordic, Alta Vista, Alpha and Nita Lake are neighbors of Whistler Creek.
44 WCSS Whistler Survival Guide
HOUSING:
Whistler Creek is home to the Whistler
Housing Authority Office and also offers
long term rental housing options. For
more information please visit www.
whistlerhousing.ca. Social Media and
various online websites have made finding
a place to live a bit easier and to see
what is available join the Facebook group
Whistler Housing Rentals for Locals or
check out the accommodation seeker
board on the Whistler Housing Authority
website: www.whistlerhousing.ca. The
classified section in the local papers can
also be a resource and you can check out
www.piquenewsmagazine.com.
GETTING AROUND:
The Whistler Transit System provides
regular bus service to Whistler Creek
with the Route-1 Valley Connector Bus
and Route-2 Whistler Creek/Cheakamus
Bus. Please note that the transit system
changes the bus times based on the
season so be sure to check the most up
to date transit times and services at www.
transitbc.com/regions/whi.
LOCAL’S TIP:
Bears are common in Whistler, specifically
black bears, and most people will have a
bear encounter at one point or another.
Black bears tend to be shy and generally
avoid any run-ins with people, which is
often the same way we feel about them.
Learn what to do when you see a bear:
Be calm. Stop where you are, and stand
your ground.
Back away slowly. Walk, don’t run and
watch the bear so you can see how it will
react.
Most times the bear will wander off. If
you find a bear in your neighbourhood
or in town, you can scare the bear away
by yelling at it or making loud noise, but
only if it has a clear path out. This lets the
bear know that it’s not welcome in human
environments. Be mindful of bears with
cubs, as they can be very protective of their
young and not as shy as your average bear.
It’s important to know what you need to
do to help limit bear sightings in unwanted
areas. Never feed a bear. Feeding bears
not only will result in local fury, but it will
also include a hefty fine, upwards to $350,
and the bear may then be at risk of being
relocated or killed.
Keep your garbage secure. Bears have been
known to break screen windows, climb up
decks and even open doors or tear them
off to get at garbage. A garbage-loving bear
will go to great lengths if it knows it’s worth
it’s while, and it’s behaviour can result
in relocation or death, so do your part
and keep your garbage secure. For more
information on coexisting with the bears,
visit www.bearsmart.com and to report a
bear sightings call 604-905-BEAR (2327).
LET’S GET CONNECTED:
Scotia Bank
2059 Lake Placid Rd | 604-966-3232
Whistler Station
1-866-607-6301
Whistler Husky Market and Gas Station
2101 Lake Placid Road | 604-932-5725
Speak in calm, appeasing tones. “Hey Bear,
Whoa Bear.”
WCSS Whistler Survival Guide 45
WHISTLER VILLAGE
The Village is the central neighbourhood of the town of Whistler, located at the base of
both Whistler and Blackcomb Mountains. It is divided into several areas - the Village,
Village North and Upper Village. All the areas are connected by the paved, pedestrianonly Village Stroll. Whistler Village is where locals and visitors mingle throughout the
year, coming and going from outdoor adventures. There are people shopping and
renting skis and bikes, kids exploring the playgrounds and plenty of people-watching
opportunities from sunny patios and restaurants. Depending on the season, you can
catch events like free open air concerts, street entertainment and markets. For more
information about dates, locations and how to get involved check out www.whistler.
com/events/calendar.
Hey, won’t you be my neighbour?
Blueberry and Brio are residential neighbourhoods that are a quick walk or bike ride
along the valley trail to the village. Whistler Blackcomb has staff housing for some
employees in the communities of Brio and Glacier which is located at Base 2.
46 WCSS Whistler Survival Guide
GETTING AROUND:
Whistler Village is the central point for the
Whistler Transit System. The main hub for
buses is the Gondola Transit Exchange.
To get the most up to date bus times
and transit changes please visit: www.
transitbc.com/regions/whi.
LOCAL’S TIP:
The Whistler Public Library is a village
central hangout for locals and visitors.
They have a friendly and helpful staff
available seven days a week who provide
support, resources and events all year
long. They also have one of the best coffee
spots in town with your cup of java ground
and brewed right on the spot courtesy of
the Whistler Roasting Company.
LET’S GET YOU CONNECTED:
The skier code is to keep all people on
the mountain safe at all times. Check out
www.whistlerblackcomb.com/mountain/
safety/index.htm, for information on
Alpine Responsibility, Mountain Signage,
Safety Tips and more.
Are You New To Parks and Pipes?
Both Whistler and Blackcomb mountains
provide progressively sized Freestyle
Terrain, including Park and Pipes. If you
are new to the sport, for your safety and
the safety of others, you should not enter
or use any freestyle terrain until you are
a competent skier/rider on all trails. You
should be able to jump and land using
natural terrain features outside the park
and pipes before attempting any freestyle
terrain.
WCSS Whistler Survival Guide Avalanches:
Avalanches are a very serious and a
very real risk in Whistler. It’s important
to know what the conditions are up on
the mountain, especially if you are into
touring and backcountry skiing. Every
backcountry skier and rider should be
equipped with the proper equipment;
transceiver, probe and shovel, have selfrescue knowledge before venturing into
the backcountry. If you are touring on new
terrain, make sure you are with someone
who is experienced and knows the area
and that you have the skills to get there.
Avalanche Safety courses are offered
through the Whistler Alpine Guides
Bureau, 604-938-9242 throughout
the winter season, and stay on top of
snow conditions by checking www.
whistlerblackcomb.com/weather/
advisory/index.htm before going up the
mountain.
Broken Bones, Aches and Pains:
Beware the broken bone! If you are from
out of country and do not have good
travel/medical insurance it will cost
you at least $500 CDN just for one trip
to Emergency. Whistler offers a lot of
opportunities to break bones, sprain
ankles and tear ligaments, so it a good
idea to know where to go when you’re hurt
or sick.
Medical Service Plan (MSP):
Residents of BC are eligible and required
by law to enroll with MSP, a coverage
offered by the BC Government for
healthcare and medically required
services. To learn more about MSP, fill out
an application and find out if you qualify
for Premium Assistance, visit www.health.
gov.bc.ca/msp/infoben/index.html
47
Whistler Health Care Centre:
604-932-4911 or 911 for emergency,
4380 Lorimer Road – behind Marketplace.
Hours of operation are 8 a.m. - 10 p.m. with
no appointment necessary. Patients with
serious and/or life threatening traumas
are transported to Vancouver, either by
ground or air ambulance.
Vancouver Coastal Health Unit:
604-932-3202, located on the second
floor of the Health Care Centre and
providing community care such as; public
health, mental health and addiction
counseling, environmental health and
home care nursing.
Options for Sexual Health Clinic:
604-932-3202, located on the second
floor of the Health Care Centre, the Clinic
provides confidential service for STI
testing and treatment, reduced-cost birth
control, free HIV testing, and pregnancy
counseling. The clinic is open every
Tuesday 4:30 – 7:30 p.m. year round, and in
the winter Thursdays 5 – 7 p.m. Grab some
free condoms from the dispenser on the
ground floor near the exit anytime.
Northlands Medical Clinic
604-932-8362, located at 101-4359 Main
St. The clinic offers full urgent care on
a drop in basis and family medicine
appointments. Services include sports
medicine expertise, care of orthopedic
injuries (casting/splinting/x-ray review/
suturing), wound care, STI assessments,
and driver & employment physicals. Also
offering a full spectrum Travel Clinic on
a daily basis, and the only regional clinic
offering the Yellow Fever vaccine. The
Clinic offers Electronic Medical Records
for detailed computer generated reports
48 and invoices for insurance ease. Clinic
hours are 9 a.m. - 5:30 p.m. daily (closed
Sundays in off peak season). Staffed
by local sports medicine specialist Dr.
Zeglinski who was voted best doctors and
Clinic for multiple and consecutive years.
www.northlandsclinic.com
Town Plaza Medical Clinic:
604-905-7089. Located at 40-4314 Main St,
no appointment necessary.
Coast Medical:
604-905-5130 Located at 4350 Lorimer Rd
Casting, suturing, and all the care you
might need after a day on the slopes are
available. Located in the IGA marketplace
on Lorimer Road (across from the post
office), Coast Medical is easy to find with
ample parking in the IGA parking.
Open 8 a.m. - 8 p.m. Monday to Friday and
9 a.m. - 7 p.m. Saturday and Sunday.
Whistler Medical Clinic
2nd Floor of the Whistler Health Care
Centre, 4380 Lorimer Road 604-932-3977
Prescription Drug Fills:
You’ll need a Canadian doctor’s script to
be able to get your prescription filled.
Shoppers Drug Mart
604-905-5666. Located in the heart
of Whistler Village at 121-4295
Blackcomb Way. The pharmacy offers
comprehensive pharmaceutical care
including prescription filling, specialty
compounding, medication reviews,
free prescription deliveries, crutch and
wheelchair rentals, injections and travel
vaccinations including the yellow fever
vaccine, and much more.
Open from 9 a.m. - 9 p.m. daily.”
WCSS Whistler Survival Guide
Find The Beaver (FTB):
A monthly local treasure hunt for ‘Victor’
the beaver! Be the first to find ‘Victor’
hidden each month somewhere in town
and win amazing prizes like Cat skiing,
Bungee Jumping, Avalanche Awareness
clinics and more! Along with the cryptic
weekly clues given, you’ll also find
some information about sexual health.
Everyone loves health, and there are
definitely a few people out there that are
interested in sex. So why not combine
them, right? Check Dr. Wood’s Safe- Sexy
Tips! Guaranteed to inform, make you
smile and heat you up. Contest runs
monthly from Nov. 2015 – May 2016.
Find the clues online www.findthebeaver.
com.
LUNA (Late Unique Nighttime Alternatives):
While trolling the bars and clubs of our
bustling resort metropolis might be a
favored pastime of residents old and new
alike, LUNA aims to provide activities
that are enjoyable sans liver damage and
incoherent speech, that don’t break the
bank. Check out the LUNA Lounge where
you can ride the indoor skate ramp, play
pool or just chill! If you’re a member you
are entitled to a free weekly yoga class as
well as monthly events throughout the
winter season. The membership offers
great discounts and deals. For more
information visit www.lunawhistler.com.
Squamish Lil’Wat Cultural Centre:
The Squamish Lil’Wat Cultural Centre
brings together Canadian first nations
culture into one spot to both entertain and
educate visitors on the strong culture that
exists in Whistler’s area first nations.
Visit www.slcc.ca to find out the admission
by donation days.
WCSS Whistler Survival Guide Cross Country Biking:
Enjoy the extensive network of bike
trails all over Whistler. There is the
weekly Monday Night Ride and Thursday
Toonie Race, see WORCA (Whistler Off
Road Cycling Association) website for
information www.worca.com. Pemberton
and Squamish are also home to an
amazing bike trail network.
Skate Park:
Tucked in the forest next to Fitzsimmons
Creek and the Whistler Village Bike Park,
the skate park is a multi-sport venue for
skateboarding, in-line skating, BMX, trials
and FLO riding. The park is open from
dawn to dusk with light in the concrete
skate bowl until 1 a.m.
Whistler Village Bike Park:
Located next to Fitzsimmons Creek,
the Village bike park is a great place to
improve skills and gain confidence. The
park includes a jump track, pump track,
and beginner and intermediate skills area.
Skating at the Plaza:
Every winter, the municipality transforms
Whistler Olympic Plaza into outdoor
skating rinks in the heart of Whistler
Village. Admission is free and skate
rentals are $5.00. Skating runs from
mid-December through March (weatherpermitting) www.whistler.ca/skating.
Whistler Farmer’s Market:
You can fill your fridge with local produce
bursting with fresh flavour and color.
Stay local and enjoy the Farmers Market
every Wednesday afternoon and Sunday
all day in the Upper Village, or head to
Squamish on Saturdays or Pemberton on
Wednesdays.
Visit www.whistlerfarmersmarket.org.
49
50 WCSS Whistler Survival Guide
NESTERS
A community with a primarily residential area it is a local’s favorite for housing, as it
is a few minutes north of the village and it also includes a grocery store, pharmacy,
community centre and quick access to the beautiful trails and lakes in Lost Lake.
Hey, won’t you be my neighbour?
Whistler Cay Heights, Spruce Grove, White Gold and Tapleys residential areas border
Nesters.
GETTING AROUND:
LOCAL’S TIP:
Most locals who live in this neighbourhood
cycle or walk to the Village but the Whistler
Transit System services the Nesters area
with regular bus service. The Route 1–Valley
Connector is your main bus for service to
Nesters and Route 3-Rainbow/Emerald
travels through White Gold and Spruce
Grove during the winter months. If you are
not running or cycling but want to check
out the beauty of Lost Lake the Route 8
shuttle service is offered, in the summer
months, from the Village. Please note
that the transit system changes the bus
times, based on the season, so be sure to
check the transit times and services by
visiting www.transitbc.com/regions/whi.
Save your money and stay healthy biking,
walking, skateboarding or rollerblading
on the Whistler Valley trail which
surround the Nesters and Spruce Grove
Neighbourhoods. Remember to leash
your dogs and pick up dog waste on the
trail. Download a map at www.whistler.ca/
valleytrail or pick one up from the Visitor
Information Centre in the village.
Spruce Grove and Lost Lake are home to
Whistler’s Disc Golf Course. An fun outdoor
activity which gets participants out for
2-4 hours. The course is segmented into
three 9-hole sections, for a total of 27 holes
to play. You can play all 27 holes (expect
2-4 hours to play a full round), or pick 9 or
18 hole sections for a quicker game. For
more information visit the Whistler Visitor
Centre for trail map and directions to the
course download a map at www.whistler.
ca/valleytrail. Remember you are in bear
country so do not forget to pack out what
you packed in while enjoying a round of
disc golf.
WCSS Whistler Survival Guide LET’S GET YOU CONNECTED:
Nesters Market
This market is known to be the place
“where the local’s shop.” A friendly market
with a variety of local and organic produce
and a wellness and pharmacy section.
Hours of Operation: 8 a.m. -10 p.m. daily,
Pharmacy: 9 a.m.-7 p.m.
51
Drop In Sport Nights:
Meet friends and have fun playing
basketball, soccer, badminton or volleyball
indoors from mid-October to the end
of April. The Resort Municipality of
Whistler offers co-ed drop in adult sports
nights (ages 18 and up) at Myrtle Phillip
Community Centre. Find details at
www.whistler.ca/recreation.
Spruce Grove Park:
This park can be accessed off Spruce Grove
Lane (to Kirkpatrick Road) and from Lost
Lake Park. Spruce Grove contains three
competition quality baseball diamonds, a
clubhouse which can be rented for events,
a concession and washrooms, a play
structure, WCSS Community Greenhouse
Program and access to the Lost Lake trail
system.
Cross-Country Skiing:
Whistler offers some amazing crosscountry skiing and snowshoe trails
in Lost Lake Park with 25km of crosscountry trails and 15km of snowshoe
trails. The season typically runs from
mid-December to end of Mark depending
on weather. Find more information,
including opportunities to volunteer in
exchange for a free pass at www.whistler.
ca/crosscountry.
Grab a used pair of cross-country skis
from the WCSS Re-Use-It Centre and
check it out.
54 WCSS Whistler Survival Guide
ALPINE MEADOWS AND BEYOND
Alpine Meadows is considered by many as the original local’s neighbourhood. It has
been voted in the Whistler Question Newspaper as the #1 residential neighbourhood
by locals year after year and is fondly referred to just as Alpine. Walking around Alpine
also provides a bit of insight into Whistler’s history as many of the first families to settle
in Whistler built their homes/chalets in the early 60’s and 70’s in Alpine. The community
has direct access to the Valley Trail and is located 4-5 kilometers, along the highway,
north of Whistler Village. Alpine is home to Whistler’s Meadow Park Sports Centre
with a swimming pool, hot tub, sauna, steam room, skating rink, squash courts, tennis
courts, fitness facilities as well as an outdoor green space and baseball field. It also has
a convenience store if you need a few last minute grocery items or a cup of coffee or
hearty breakfast at the local cafe.
Hey, won’t you be my neighbour?
Nicklaus North, Rainbow and Emerald are the friendly community neighbors of Alpine.
Although Rainbow and Emerald are bit a further north and a longer bike, run or skate
board, along the valley trail, to the Village they offer a bit more seclusion and quietness
from the Whistler Village buzz.
GETTING AROUND:
LOCAL’S TIP:
The Whistler Transit System provides
regular bus service to this area. The Route
1 Valley Connector is the primary bus
which provides service to these areas and
in the winter months Route 3 Rainbow/
Emerald provides more direct service to
both Rainbow and Emerald. Please note
that the transit system changes the bus
times, based on the season, so be sure to
check the most up to date transit times
and services by visiting www.transitbc.
com/regions/whi.
The backyard of Alpine Meadows is filled
with some of Whistler’s best biking and
hiking trails. The Emerald forest contains
some great, single track biking trails
including a local’s favorite “ A River Run’s
Through It.” For more information check
out the trail map at www.whistler.com/
pdf/maps/whistler-valley-singletrack.pdf.
After a great workout biking single track,
hiking or spending time indoors at the
fitness centre enjoy a hearty breakfast
and caffeine fuel at the much loved and
local hangout Alpine Cafe.
WCSS Whistler Survival Guide 55
LET’S GET YOU CONNECTED:
Meadow Park Sport’s Centre
Stay active through the fall and winter.
Meadow Park Sports Centre includes a
six lane pool, sauna, steam room, hot tub,
arena and drop-in and pass rate at www.
whistler.ca/recreation or phone 604-935PLAY (7529) Meadow Park Sports Centre
also offers 50% off admission to the
facility on Tuesday’s and Friday’s starting
at 6 p.m.
Beach Volleyball
Play beach volleyball on sand courts at
Rainbow Park. Sign up for the Whistler
Outdoor Volleyball Association adult
summer beach league at www.wova.ca.
Whistler Pottery Club
During the school year (September to
June) you can find the Whistler Pottery
Club at Whistler Secondary School
which is located in Alpine Meadows on
Tuesday evening from 6 - 9 p.m. Pottery
classes are open to the public. You can
register through the Adult Recreation
Program with the Resort Municipality
of Whistler at www.whistler.ca/culturerecreation/recreation/rec-guideprograms/recreation-guide. For more
information about the club please visit:
whistlerpotteryclub.com.
BURSTING THE BUBBLE
Now that you have had a chance to learn about Whistler, its neighbourhoods, services
and opportunities for recreation and leisure you may have the confidence to burst the
Whistler “Bubble” and visit the towns North and South.
SQUAMISH
PEMBERTON
45 minutes South of Whistler Village
is the community of Squamish. With a
mixture of local shops and larger grocery
and department stores, Squamish
can be a more economical option for
shoppers. Squamish also has several
services you cannot find in Whistler
including, a Service Canada office, a
Homeless shelter, Recovery House and
Hospital. For more information on social
supports in Squamish visit Sea to Sky
Community Services website at www.
sscs.ca. Squamish is also the home of
Quest University and a Capilano University
Campus. Self proclaimed to be the
recreation capital of Canada, Squamish
has endless recreation options including;
world class biking, kite boarding, climbing,
fishing and hiking. To get some spectacular
views, try hiking the world famous Chief
or for those, less ambitious you can take a
ride up the Sea to Sky Gondola.
30 minute drive North of Whistler is the
Village of Pemberton. The community,
sets itself apart from both Squamish and
Whistler as it provides a “small town feel”
with its local general store and horse
ranches but still offers services such
as grocery stores, banking and postal
service. It is the hub for adventure based
tourism in both the winter and summer
with mountain biking, horseback riding,
heli skiing and snowmobiling to name a
few. Pemberton also has a Health Clinic
and various social services offered by Sea
to Sky Community Services. For more
information about these programs visit
www.sscs.ca and for tourism information
visit www.tourismpembertonbc.com.
WCSS Whistler Survival Guide 57
YOUR SURVIVAL PHONE NUMBERS
Whistler Community Services Society (WCSS) whistler community services society
@reuseitwhistler
phone 604-932-0113 web www.mywcss.org blog www.reuseitwhistler.blogspot.ca
WCSS Community Greenhouse Project
[email protected]
WCSS Outreach604-938-3902 Chris
604-902-0670 Ashlin
604-902-5089 Jackie
WCSS Food Bank604-935-7717
WCSS Emergency & Counselling Assistance 604-938-3902 Chris
604-902-0670 Ashlin
604-902-5089 Jackie
WCSS Helping Hand
604-932-0113 Cathy
WCSS PLAY Credit604-938-3902 Chris 604-902-0670 Ashlin
604-902-5089 Jackie
WCSS Re-Use-It Centre604-932-1121
Open 11am-6pm 7 days/week
WCSS Re-Build-It Centre604-932-1125
Open 10am-5pm 7days/week
Police/Fire/Ambulance911
Al-Anon 1-888-425-2666
Alcohol Anonymous
604-905-5489
Alcohol & Drug Referral Line1-800-663-1441
BC 211211, www.bc211.ca
24/7 Distress Phone Services 1-866-661-3311
Howe Sound Women’s Centre/1-877-890-5711
[email protected]
Pearls Place Transition Home
Whistler Women’s Centre604-962-8711
MCFD Youth Counselling
1-866-823-5374
Narcotics Anonymous604-873-1018
Quit Smoking1-877-455-2233, www.quitnow.ca
Woman against Violence against Women 1-877-392-7583
RCMP Victim Services604-905-1969
58 WCSS Whistler Survival Guide
SAFE Clinic604-932-3202
Stopping the Violence1-877-894-6101
Suicide Thoughts1-800-SUICIDE (784-2433)
VCH Mental Health & Addictions Services604-698-6455
Whistler Transit System604-932-4020, www.bctransit.com
BC Ferries
www.bcferries.bc.ca
BC Human Rights Tribunal604-775-2000
BC Parkswww.gov.bc.ca/bcparks
BYLAW604-935-8280
Canada Post604-932-5012
Car Poolwww.ride-share.com
Dial a Law1-800-565-5297
Employment Standards Branch
1-800-663-3316
Enquiry BC1-800-663-7867
Fire Rescue (non-emergency) 604-935-8260
Government Agent 604-892-2400
ICBC (Dial a Claim) 1-800-910-4222
LAWline (Legal Services Society)
1-866-577-2525
Ministry of Employment & Income Assistance1-866-866-0800
Poison Control1-800-567-8911
Police/RCMP (non-emergency)
604-932-3044
Recycling Hotline1-800-667-4321
Resort Municipality of Whistler (RMOW)
604-932-5535, www.whistler.ca
Residential Tenancy Branch1-800-665-8779
Roadside Assistance (BCAA) 1-800-CAA-HELP
Report a Bear Sighting604-905-BEAR
Report a Cougar/Grizzly Bear1-877-952-7277
Report a Forest Fire1-888-3FOREST (1-888-336-7378)
or Cell dial: *5555
Snow Phone & Summer Activity Report
604-932-4211
Whistler Blackcomb Employee Experience604-938-7557
Whistler Chamber of Commerce 604-932-5922
www.whistlerchamber.com
Whistler Health Care Centre604-932-4911
WCSS Whistler Survival Guide 59
WHISTLER COMMUNITY
SERVICES SOCIETY
“A Helping Hand Towards A Healthy Community”
FIRST SEASON ?
The #1 Whistler Survival Tip?! Get Yourself to the
RE-USE-IT CENTRE
Electronics
Kitchenware
Linens/bedding
Goggles
Footware
Retro (and modern!) ski/board clothes
Everything you need to set yourself up
for the most awesome time of your
LIFE!
Loads of this!
Skis, boards, boots, bindings, kitchenware, clothes, games, art, CDs &
DVDs, books, one of a kind treasures and things you won’t even know
what they’re for!
Plus tons of advice from our amazingly helpful staff and much, much,
much more.
Quality used goods at affordable prices! All under one roof!
Like us on Facebook for news, specials
and competitions.
All proceeds from the Re-Use-It Centre help fund over 25 social service programs offered by Whistler Community Services Society
such as the Food Bank, Counselling Assistance and Outreach Services. By shopping and donating to the Re-Use-It Centre you are
directly supporting social sustainability in Whistler and contributing to a more resilient, healthy and happy community.
Re-Use-It Centre
@reuseitwhistler
reuseitwhistler
www.mywcss.org
OPEN EVERYDAY FOR SHOPPING & DONATIONS FROM
11am till 6pm
1003 Lynham Road (Just behind the recycling site)
Function Junction
Whistler
(604) 932-1121 [email protected]