March 2016 River Biz - Rocky River Chamber of Commerce

River Biz
March 2016
Happy
Year!Day!
Happy
St. New
Patrick’s
Monthly publicaon of the
Rocky River Chamber of Commerce
Community of Opportunity
Chamber Luncheon—March 24
Mayor Pamela Bobst presents
Join Us!
Business Aer Hours
“The State of the City”
If you live, work or conduct business in Rocky
River, you won’t want to miss a very special
luncheon program at the Westwood Country
Club on March 24 when Mayor Pamela Bobst
presents the 2016 State of the City address.
The Mayor will discuss:
Date: Tuesday, March 10
Time: 5:30-7:00 p.m.
Place: Whole Foods Market
19607 Detroit Rd.
You and your guests are invited to network with other members on Thursday, March 10 from 5:30-7:00 p.m. in the bar at
the new Whole Foods Market in Rocky River.
Appezers will be provided by Whole Foods
and a cash bar is available. There is no cost to
a/end and advance reservaons are not required. You are welcome to invite a friend
or colleague who could
The financial state of the city
Current and future capital projects
♦ The latest news on Rocky River business districts
♦ Investment throughout the community
Make your reservaons now for this popular event!
♦
♦
Sponsored by:
Chamber Luncheon
Thursday, March 24
Networking—11:30 a.m. Lunch—Noon
Westwood Country Club
22625 Detroit Rd.
Cost
By 3/21 On 3/22-23 On 3/24
Members
$20
$25
$35
Non-members
$25
$30
$35
benefit from meeng other
area business people.
The bar is in the front of the
store and there is a pool table,
so let’s shoot some pool!
Making Summer Plans!
Please mark your calendar for these great summer events:
Indicate your menu selecon when making reservaons:
#1 Rosemary chicken with riso/o
#2 Bibb and shrimp citrus salad
#3 Eggplant parmesan
RSVP by Monday, March 21, 5:00 p.m. to the Chamber office
440-331-1140 or [email protected]
Advanced reserva0ons are required!
We cannot expect the chef to have a meal ready for you
if we’re not expecng you.
PLEASE NOTE: If you fail to cancel your reservaon before Monday at
5:00 p.m., you will receive a bill for the cost of your reserved meal.
26th Annual Golf Ou0ng
Monday, June 20
Taste of River/Buy River
Saturday, July 9, 12:00-3:00 p.m.
Lake Erie Crushers game
Thursday, August 4, 6:00 p.m.
Liba0ons Tour
Thursday, September 1, 5:00 p.m.
Visit www.RockyRiverChamber.com
and click on Event Calendar for registraon forms.
When you arrive at Westwood Country Club for the Chamber luncheon, please drive to the right/west side of the building and use valet
parking. Please do not enter through the front of the building.
www.RockyRiverChamber.com
LIKE the Rocky River Chamber of
Commerce page on Facebook!
Le8er from the Chair
We at Howard Hanna just celebrated our
2015 Awards and Achievements.
Personally, I received what I feel is the
greatest award I can get in Real Estate.
Howard Hanna’s “Q” award. You might
say, “Marc, what is the Q Award?”
It is awarded to agents who have
achieved an excellent rang from their
clients in regards to customer service
within the industry and our business. I am very proud to receive
this again!
Customer service is an aLtude – not a process, result or desire.
What is your idea or feeling of customer service? Some things
that come to mind for me are:
Be a good listener – how do you know what your clients
want if you talk all the me about what you do? You should
be listening to them so you know what you can do FOR
them.
♦ Make every customer feel important and appreciated – put
the phone down. Make eye contact – shake their hand. Find
a way to compliment them – be sincere and businesslike.
Thank them every chance you get.
♦ Know the power of “yes” – always be looking for ways to
help your customers. Let them know you can do something,
within reason – even if you have to figure it out later. Under
promise and over deliver!
♦ Know when to apologize – believe it or not – you will make
mistakes with your customers. Know how and when to say
you are sorry. Fix it and move on.
♦ Feedback – feedback in business as with life is a giP! Always
be seeking feedback from not only your clients, but your
employees as well. Many minds solve many problems.
When you get feedback and act on it – let them know how
it went. Good or bad.
♦ Treat your employees well – guess what? When you treat
the people who work for you well – they in turn treat YOUR
customers well. Keep them involved and engaged in what
your goals are. They will return the favor many mes over.
♦ Don’t sell – many mes we mistakenly over sell our goods
and services to our clients and customers. It is crical that
they understand how you do business – but it is more important for them to understand how you do it benefits
them!
Awards, accolades and people knowing who you are—it’s all
part of what we do in life and in business. However, I feel the
most rewarding is knowing that you have done someone else a
great job and they in turn tell others about you!
When: Thursday, May 12, 7:30—9:30 a.m.
Where: Don Umerley Civic Center
Cost: $15 for members, $20 for non-members
Bring your best networking p to share
It’s a Networking Pot Luck
Followed by a SPEED NETWORKING session.
Linens provided by:
Sponsored by:
Breakfast provided by:
♦
“I met so many people in such a short period of me at this
event last year. It was a fun event and I actually made a
connecon that turned into a customer for me.”
Dan Weist, Howard Hanna
Pre-registraon required by May 6
Register online and pay with PayPal at
www.RockyRiverChamber.com
Thanks to our luncheon sponsor
Christine Benner—Robert W. Baird
Thanks to Chrisne Benner of Robert W. Baird for sponsoring the February 25 luncheon, which was
a3ended by 150 members and
guests. The speaker was Dave
Johnson who
gave a very upbeat update
about downtown
Cleveland, the FirstMerit Convenon
Center of Cleveland, the Global Center
for Health Innovaon and the forthcoming Republican Naonal Convenon.
Marc Hustek
Chair
Page 2
River Biz
February New Members
February New Members (cont.)
Coldwell Banker Commercial Emmco Realty Group
Mike McDowell
3681 S. Green Rd. #201
Beachwood 44122
216-292-3700
www.EmmcoRealtyGroup.com
A commercial real estate brokerage specializing in retail,
restaurants, land and building sales, tenant representaon
and landlord representaon.
Prin0ng Partners
Jim Kolesar
13437 Detroit Ave.
Lakewood 44107
216-221-7117
www.PrinngPartners.com
Professional design and prinng. Full service offset and digital prinng, full color and black and white, graphic design,
mailing and bindery services.
Connect Hearing
Mary Po3s
21732 Lorain Rd.
Fairview Park 44126
440-333-0606
www.ConnectHearing.com
A hearing care center providing free hearing evaluaons
with professional recommendaons, providing high-quality
hearing aids.
Zito Insurance Agency
Chris Zito
8339 Tyler Blvd.
Mentor 44060
440-333-6020
www.ZitoInsurance.com
An independent agency that offers a variety of life, health,
property, and casualty insurance products for individuals and
businesses.
Cruise Planners
Helen Hebert
5929 Fitch Rd.
North Olmsted 44070
440-522-7060
www.TakeMeAwayTravelCP.com
Knowledgeable travel specialists who have a proven topproducer status with major cruise lines and travel partners by
providing the best value along with experse and personalized service.
Golden Standard Enterprises
Keith Tousley
17710 Sedalia Ave.
Cleveland 44135
216-577-5269
GSEcleaning.com
A commercial cleaning business, covering a 60 mile radius of
Cleveland, specializing in janitorial services as well as carpet
cleaning, window cleaning and floor care.
Hometown Threads
Jim Mayer
4636 Great Northern Blvd.
North Olmsted 44070
440-779-6053
www.HometownThreadsCleveland.com
Design. Print. Promote.
Visit
PartnerShip.com/89NOACC
to save $ on Fed Ex
March 2016
Get a New Member & Get Dinner at Burntwood
When you recruit a new member to join the Rocky River
Chamber of Commerce, you will be rewarded with a
$20 gi card for BURNTWOOD TAVERN! *
Just make sure that your name is on the line in the middle of
the new member’s applicaon that says “Who encouraged
you to join the Rocky River Chamber of Commerce?”
To find out if a business is already a member, check the
website’s Member Directory
www.RockyRiverChamber.com/MemberDirectory.html
*One reward per person in 2015-16. Valid at Rocky River locaon only.
Thanks to
for participating in this promotion with a very generous donation!
Page 3
Page 4
Go to blog.SaveLocalNow.com/Training/
to schedule your free $LN training!
River Biz
Think Golf!
The Rocky River Chamber is proud
to present its 26th annual Golf
Oung on Monday, June 20. You
are invited to spend a summer day
networking with other Chamber
members on the beauful course
at Avon Oaks Country Club (a
Chamber member!). The event
has sold out in recent years with
144 golfers and the registraon
fee goes up on April 29, so don’t wait to register!
You can maximize the benefit of your parcipaon by
becoming an event sponsor. Brand name exposure for
sponsors begins as soon as you register and pay!
Along with our tradional Masters, PGA, US Open and hole
sponsorships, here are some unique opportunies:
1. Cart Sponsorship—limit 2
Your logo decal on half of the carts, plus your cart
fully wrapped with your logo!
2. Happy Hour Sponsorship
3. PuFng Contest Sponsorship
4. Beverage Cart Sponsorship—limit 1—SOLD!
Check the enclosed registraon form for sponsorship details.
Thursday, October 13, 2016
THANK YOU to our EARLY SPONSORS!
Expo sponsors who registered by January 15 are geLng year
-round brand name exposure, in addion to the usual
benefits of sponsorship.
♦ A big pull-up floor banner has been made with the
early sponsors’ logos and it will be taken to EVERY
Chamber event in 2016 (that’s about 20 events)!
♦ Logos of early sponsors are on the Expo
registraon form that is distributed all year at
Chamber events and in newsle/ers.
It’s not too late to sign up as an Expo sponsor! You’ll sll get
your logo on all future Expo 2016 adversing and markeng
materials, including a postcard that will be mailed to 5,000
businesses, plus your choice of table placement on the Expo
floor.
Visit www.RockyRiverChamber.com for a registraon form.
Thanks to Expo early sponsors:
RRCC Educa0on Fund Disbursements
Throughout the year, the Chamber raises money for the
Rocky River Chamber Educaon Fund. Money for this fund
is collected via 50/50 raffles at luncheons, a raffle at Taste of
River/Buy River and the Libaons Tour. This is how funds
collected in 2015 are being distributed:
♦
♦
♦
Scholarships to Rocky River High School, Magnificat High
School and Lutheran West High School students
Donaon to Junior Achievement
Sponsorship of Rocky River High School and Lutheran
West High School students to a/end Ohio Business
Week during the summer of 2016
PLATINUM SPONSOR
Gold Sponsors
Silver Sponsors
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March 2016
Page 5
Member Spotlight
Debbie Brink
Pure Enchantment
19100 Old Detroit Rd.
Rocky River 44116
440-356-1542
www.PureEnchantment.com
Member Spotlight
Dr. Bob De Maria
Drugless Doctors
2001 Crocker Rd., #100
Westlake 44145
440-471-4200
www.DruglessDrs.com
Hi, my name is Debbie Brink and I am
the owner of Pure Enchantment,
located in the Old River Shopping area. My husband Bill & I
became members of the Rocky River Chamber in 2009 because River is such a close-knit city and the Chamber reflects
this community-oriented spirit. The members are all so supporve and I am so thankful for that.
Greengs everyone; this is Dr.
Bob De Maria, Director of the
Drugless Doctors. We are a family business that my wife
Debbie and I started in Elyria in 1978 aPer finishing my graduate training at the University of Health Sciences in Chicago.
We joined the Rocky River Chamber commerce two years
ago.
I was born into a family of entrepreneurs in Northeast Ohio,
so naturally I have thought of owning my own business since
I was a young girl. APer being a stay-at-home Mom and then
working in the real estate field for several years, I was introduced to the product that would lead me to where I am today. It was in the Summer of 2000 when Bill and I, along with
our blended family of five children, were on a vacaon in
Wilmington N.C. where I bought my first natural soap. Intrigued by the effects, I began to research ingredients and
recipes and was soon creang my own natural skin care line
out of my River home. What started as a hobby, Pure Enchantment was launched in September 2003 at the Rocky
River Cheerleader craP show. Then in 2007, I took a leap of
faith and quit my corporate job to dedicate myself to Pure
Enchantment full me. It was in December 2008 when I decided to open my store at Beachcliff Market Square, a place
where customers could come in and see where the products
are made, while diffusing the scent of the day throughout
the store. In addion to our line of products, I began to offer
a variety of cozy robes, slippers, candles, teas and pampering
giPs. Then in June of 2015, we moved to my dream locaon
on Old Detroit Rd in the historic downtown Rocky River, a
perfect fit of history and charm.
Deb and I started the pracce together and have worked side
by side raising two kids while juggling all the other responsibilies of family and life—before the handiness of cell phones
and computers. Our son Dr. Anthony joined the pracce with
his wife Dr. Casen in 2012. Our oldest son Dominic is behind
the scenes managing our social media pla\orm.
I have been truly blessed to be doing what I really enjoy and
in a city we love to call home!
Page 6
Team De Maria decided to add an addional clinic and started our home base and new locaon in Westlake in 2013. We
were looking for a progressive community with a wellness
culture mindset. We all have extensive post graduate training and cerficaons in a diversity of subjects including pediatrics, orthopedics, female health, ADHD and detoxificaon.
We chose the west side of Cleveland because of the close
proximity to the city and highway access. We also needed a
locaon which could contain our very advanced video fluoroscopy unit (real me moon x-rays).
We have been pleasantly surprised with the friendliness and
the excellent service we have been provided by the Rocky
River Chamber members we have worked with and have
used for several of our personal and business needs. We all
enjoy the variety of acvies and events that have fit into our
schedule; there is something to do for all of us. We have parcipated in the baseball games, the Business Expo, and luncheons and Business APer Hours events. Liz and her team have
provided us with a variety of names for professional services
which have helped immensely. As business entrepreneurs,
we all tend to be stretched in a variety of direcons with organizaons and social media opportunies, it has been a real
joy to see new and familiar faces and speak with people who
have experienced life like we have. The Rocky River Chamber
has been a blessing; we look forward to many years of developing our relaonships and networking with other business
leaders in the community.
River Biz
2016 Event Calendar
Date
Event
Time
Place
March 10
Business APer Hours
5:30-7:00 p.m.
Whole Foods Market
March 24
Chamber Luncheon
Sponsored by Dollar Bank
11:30 a.m.
Speaker: Mayor Pam Bobst presents “The State of the City”
Westwood Country Club
April 13
Business APer Hours
5:30-7:00 p.m.
Fresco Mexican Grill
April 28
Chamber Luncheon
Sponsored by First Federal Lakewood
Speaker: Joe Pulizzi of Content Markeng Instute
11:30 a.m.
Westwood Country Club
May 6
Leadercast
May 12
Coffee Tea & Contacts
Sponsored by Geek with a Heart and Event Source
7:30-9:30 a.m.
Don Umerley Civic Center
May 26
Chamber Luncheon
Sponsored by Ba3le & Polly
Speaker: Jodi Berg, President/CEO of Vitamix
11:30 a.m.
Westwood Country Club
June 20
26th Annual Golf Oung
September 1
Libaons Tour
Lutheran West High School
Avon Oaks Country Club
5:00 p.m.
Locaons TBD
March
Commi8ee Mee0ngs
Membership Commi8ee
Wednesday, March 9, 8:30 a.m.
Chick-fil-A at Westgate
Contact: Jason Orsky 440-835-6550
Golf Commi8ee
Thursday, March 24, 5:00 p.m.
Burntwood Tavern at Beachcliff Market Square
Contact: Marc Hustek 216-374-4882
Expo Commi8ee
No meeng in March
Next meeng is Tuesday, May 17, 8:15 a.m.
Chamber office, 19543 Center Ridge Rd.
Contact: Eileen Gorski 440-895-2700
Would you like to be a part of a commi3ee? Not only will you be
supporng the Chamber, it’s also a great way to get to know other
Chamber members. Many business partnerships have formed between commi3ee members! Call the Chamber office to find out
which one is a good fit for you.
Is your literature on display in the Chamber office?
The Chamber office has a wall display featuring brochures,
flyers and business cards from member businesses. Feel
free to stop by the office to drop off your most current brochures and business cards. This is a benefit of membership
and an easy way to gain brand name exposure!
March 2016
Page 7
ROCKY RIVER CHAMBER OF COMMERCE
26th
Annual
GOLF OUTING
AVON OAKS COUNTRY CLUB 32300 DETROIT ROAD, AVON
SCRAMBLE FORMAT
9:00 AM
9:30 AM
9:30 AM
10:45 AM
11:00 AM
4:30 PM
REGISTRATION & BREAKFAST BY
FREE GOLF CLINIC
PUTTING CONTEST QUALIFICATIONS BEGIN
GOLFERS’ INSTRUCTIONS
SHOTGUN START
RECEPTION
MASTERS SPONSOR:
REGISTER BY APRIL 29: $155
REGISTER AFTER APRIL 29: $175
INCLUDES BREAKFAST, LUNCH, PIG ROAST DINNER & BEER/WINE
ADD THE EARLY BIRDY BONUS PACKAGE: $30 ($45 WHEN PURCHASED DAY OF EVENT)
INCLUDES 2 MULLIGANS, PUTTING CONTEST & 5 RAFFLE TICKETS
BIG RAFFLE AT THE RECEPTION!
WIN A $500 GIFT CARD, HDTV AND MANY GREAT PRIZES DONATED BY CHAMBER MEMBERS
TICKETS $5 EACH, 5 FOR $20 AVAILABLE IN ADVANCE OPEN TO ALL WINNERS NEED NOT BE PRESENT
Beverage Sponsor Cart Sponsors
PGA Sponsors
US Open Sponsors
Marc & Sue Hustek
HOLE-IN-ONE SPONSOR
SPONSORSHIP BENEFITS
LOGO ON SPONSOR GIFT
LOGO ON ALL PROMOTIONAL MATERIALS
LOGOLINK ON CHAMBER’S WEBSITE
HOLE SIGN
M ASTERS
$2500
PGA
$1100
CART
$1000
US OPEN
$550
2 SIGNS
1 SIGN
LOGO DECAL ON 1/2 OF COURSE CARTS,
PLUS FULL CART WRAP ON YOUR CART
GOLF PACKAGE (INCLUDES: GOLFERS, CART,
BREAKFAST, LUNCH, DINNER, BEER/WINE)
1 SIGN
4 GOLFERS
2 GOLFERS
2 GOLFERS
8 BAGS
4 BAGS
2 BAGS
2 BAGS
8 TICKETS
4 TICKETS
2 TICKETS
RECOGNITION AT DINNER
OPPORTUNITY TO GIVE ITEMS
FOR GOLFERS’ GIFT BAGS
FREE RAFFLE TICKETS
HOLE
$125
1 SIGN
1 SIGN
8 GOLFERS
GOLF ACCESSORY BAG W/ 2 GOLF BALLS
PUTTING CONTEST
OR HAPPY HOUR
$250
26TH ANNUAL ROCKY RIVER CHAMBER OF COMMERCE GOLF OUTING—MONDAY, JUNE 20
REGISTRATION FORM
Business Name _______________________________________________________________________Today’s Date ____________
Contact Name _______________________________________________________________________________________________
Address ________________________________________________________City _____________________________Zip_________
Phone _____________________________________Email ___________________________________________________________
SPONSORSHIP REGISTRATION
MASTERS SPONSOR — $2,500
(UP TO 8 GOLFERS INCLUDED)
US OPEN SPONSOR — $550
(UP TO 2 GOLFERS INCLUDED)
PGA SPONSOR — $1,100
(UP TO 4 GOLFERS INCLUDED)
CART SPONSOR — $1,000 (limit 2)
(UP TO 2 GOLFERS INCLUDED)
Putting Contest Sponsor — $250
Happy Hour Sponsor — $250
Hole Sponsor — $125
GOLF REGISTRATION
SINGLE GOLFER — $155 EACH BY APRIL 29
$175 EACH AFTER APRIL 29
(PLEASE PRINT NAME BELOW )
QUANTITY ____
FOURSOME— $620 BY APRIL 29
$700 AFTER APRIL 29
(PLEASE PRINT NAMES BELOW )
EARLY BIRDY BONUS PACKAGE—$30 EACH ($45 VALUE WHEN PURCHASED DAY OF EVENT)
(INCLUDES 2 MULLIGANS, PUTTING CONTEST, & 5 RAFFLE TICKETS)
GOLFER NAME(S) — DUE BY MONDAY, JUNE 13
GOLFER #1
GOLFER #2
COMPANY
COMPANY
EMAIL
EMAIL
GOLFER #3
GOLFER #4
COMPANY
COMPANY
EMAIL
EMAIL
DINNER-ONLY RESERVATIONS—$25 PER PERSON
Name for Dinner Reservation #1
Name for Dinner Reservation #2
RAFFLE DONATION
I/we would like to donate the following item(s) for the big Raffle (minimum value of $25):
VALUE: $
METHOD OF PAYMENT (CHECK ONE) — DUE WITH REGISTRATION
Check #__________ enclosed (payable to Rocky River Chamber of Commerce)
Total enclosed or to be charged $_________
MasterCard/VISA
Name on Card (please print)
Credit Card Number (this portion of the application will be cut off & shred after credit card processing)
Exp. date
3 Digit Code
Return to: Rocky River Chamber of Commerce, 19543 Center Ridge Rd., Rocky River, OH 44116
Phone 440.331.1140 • Fax 440.331.3485 • [email protected] • www.RockyRiverChamber.com
Billing ZIP
River Biz
Monthly publicaon of the
Rocky River Chamber of Commerce
ADDRESS SERVICE REQUESTED
19543 Center Ridge Rd.
Rocky River, OH 44116
www.RockyRiverChamber.com
Our website is always current!
Rocky River Chamber of Commerce
2016 Officers
Chair
Vice Chair Policy
Vice Chair Events
Vice Chair Economic Development
Vice Chair Membership
Treasurer
Secretary
Past Chair
Execuve Director
Marc Hustek, Howard Hanna Real Estate
Steve Polly, Ba3le & Polly
Jim Riedl, First Federal Lending
Rusty Deane, OneLink Technical Services
Jason Orsky, Jason M. Orsky Wealth Management
Mike TrifileF, Devries TrifileK & Loy CPAs
Anne Kuenzel, Cleveland Clinic
Debra Bernard, Honorary member
Liz Manning
2016 Board of Directors
Penny Horton
Rick Joyce
Christopher Klym
Gail Ligge8
Sharon Spooner
Annemarie Synek
Dan Weist
The Proficient Office
Hunngton Naonal Bank
Rocky River City Council
Associate member
FranNet of Northern Ohio
Dollar Bank
Howard Hanna
Find great resources in our
Member Directory online at
www.RockyRiverChamber.com
LogoLink Your Business
The Chamber’s website received more than
13,000 hits in 2015 and an average of over 750
unique visitors each month! For just $250 per
year, those visitors can see YOUR logo on the
home page and mulple pages of the website!
Contact the Chamber office for details.
River Biz Credits
Wring, Design and Layout: Liz Manning
Proofreading: Peter Toomey
Prinng: Prinng Partners
Phone: 440-331-1140 • Fax: 440-331-3485 • Email: [email protected] • Website: www.RockyRiverChamber.com