Leading law firm MVBA realizes Quarter-Million Dollar

Leading law firm MVBA realizes
Quarter-Million Dollar Return with
BillingTree’s ‘Collect’ Solution
A BillingTree Success Story
SUCCESS
STORY
SUCCESS
STORY
Leading law firm MVBA realizes Quarter-Million Dollar Return in
First Few Months with BillingTree's 'Collect' Solution
Business
COMPANY:
McCreary,Veselka, Bragg
& Allen, P.C (MVBA)
FACTOID:
In business over 40 years
HEADQUARTERS:
Round Rock, Texas
KEY BENEFITS:
Reduced processing costs by
20% and Increased Total
Collections by 22% ($250,000)
SOLUTION:
BillingTree Collect
MVBA Law, the law firm of McCreary,Veselka, Bragg & Allen, P.C., whose home
office is in Round Rock, Texas is an established leader in providing professional,
effective delinquent tax and non-tax related collection programs. MVBA develops comprehensive collection programs tailored to meet collection professionals' specific needs. It designs and implements collection programs in the areas of
delinquent property tax collection, court fines and fees, and account receivables
that help local governments maximize their revenues during these times of ever
tightening budgets.
Challenge
Increase collections without adding staff or additional man-hours
Solution
MVBA develops comprehensive collection programs tailored to meet its
business clients' specific needs. It undertook a thorough market review of
available solutions to find the provider that presented the 'best fit' for its
requirement for a solution that integrated easily with its current collections
systems, delivering an end-to-end set of services that included payment
processing, balance negotiation and recurring bill payment scheduling.
BillingTree provided an attractive company-branded payment site for the law
firm that is intuitive and user-friendly, where customers can easily log on, see
the details of their account, and fulfill a number of processes, including paying
their outstanding balance in full. The site also provides customers with special
customized offers, and the ability to schedule convenient recurring payments.
Result
By automating these transactions, MVBA Law has been able to reduce the costs
of processing credit card payments and collections by 20 percent.
“The website made us quickly realize
that people would rather settle
outstanding balances online than over
the phone.Traffic to our site grew
significantly, and resulted in a 22
percent increase in total collections
– a total of $250,000”
Steven Whigham
Director of Collections
“We needed to enhance our administration processes and wanted to make our
payment collections more efficient. BillingTree Collect provided us with an
automated end-to-end solution that integrated seamlessly with our existing
collections systems, and also addressed a key problem area we hadn't even
identified - ineffective reporting “
“BillingTree Collect's reporting capabilities and functionality have made it easier,
clearer and better for our management teams to understand where we stand in
terms of outstanding balances, real-time collections and our debt levels.”
“Prior to implementing the solution, managers had to look through a number of
different reports to find this out – which only provided a fraction of what BillingTree
Collect delivers.The single view of activities, transactions and statements is an
added bonus that we would never have thought possible,”
Steve Whigham
877-4-BILLTREE
www.myBillingTree.com
'Collect' online debt negotiating solution reduces processing
costs by 20% and increases total collections by 22%