soldier field from az

ADA Drop-Off/Pick-Up Area… Guests with disabilities may be dropped off on
the circle drive (southeast side of stadium) on Museum Campus Drive outside
Gate 10 (southeast side of Soldier Field). An ADA placard or ADA license plate
must be visible to the police and parking attendants, and the person to whom
the placard or license plate is registered must be an occupant of the vehicle
in order to access the Gate 10 drop-off. The driver of the vehicle will then be
directed back into the traffic queue to the nearest available cash parking, likely
at the 31st Street McCormick Place Lot B or the East Monroe Street/Millennium
Park Garages. At Soldier Field, there will be a limited number of courtesy carts
available for transport of the special needs guest to and from the Museum
Campus parking lots and the shuttle turnaround at 18th Street. Only the special
needs guest and one companion will be permitted on the carts.
SOLDIER
FIELD
FROM A-Z
Alcohol Beverages/Drugs… Alcohol is strictly prohibited from being carried
into Soldier Field, and the use of illegal drugs is prohibited within Soldier Field,
the surrounding parkland and parking lots. Beer and wine products will be
sold at designated concession stands within the stadium and beer will also be
served by vendors in the seating bowl area. Alcohol policies are posted at every
concession stand. Underage drinking will not be tolerated and offenders are
subject to arrest. We ask that our guests be respectful of the neighborhood
surrounding Soldier Field. Drinking alcohol on the public way and surrounding
parklands is a violation of the law and violators will receive a citation from the
Chicago Police Department.
• Illinois State Law requires that individuals must be 21 years of age or older
to purchase or consume alcoholic beverages.
• All guests purchasing alcoholic beverages are subject to providing proper
identification, such as a valid state driver’s license, military identification
card, state issued photo identification, or passport.
• Concessions clerks, stadium security, and Bears representatives reserve the
right to check for proof of age.
• There is a maximum of two alcoholic beverages per purchase at all
concession stands serving alcohol and one from in-seat vendors. Guests
may be in possession of a maximum of two alcoholic beverages. • Open containers of alcohol outside of the parking lots or on shuttles will
result in citation or arrest by the Chicago Police Department.
• Alcohol sales begin two hours before kickoff for all games. City of Chicago ordinances prevent alcohol from being served on Sundays before 10:00 am.
For 12:00 Noon or 3:15 pm games, sales will be discontinued at the end of
the third quarter. For 7:00 pm, 7:15 pm or 7:30 pm games, sales will be
discontinued five minutes into the third quarter. For alcohol sales and
closing times for the United Club, please see the United Club Guide or
call Stadium Sales at (888) 79-BEARS. Sales may be discontinued earlier
at the discretion of Soldier Field and/or Chicago Bears management. No
alcohol can leave the stadium.
• No alcohol will be sold to intoxicated guests.
• The Bears, Sportservice and Miller Lite offer a Designated Driver program
(see “Designated Driver” on page 17.).
• Members of the “Event Services Team” are specially trained and available
to assist fans with alcohol-related matters.
America’s Veterans… Built in honor of World War I veterans, the designation
“Soldier Field” will remain the only name for the stadium. A “Doughboy”
foot soldier statue greets visitors inside Gate 0 at the stadium’s south end.
SOLDIER FIELD A-Z
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2009 CHICAGO BEARS FAN GUIDE
A dramatic Veteran’s Memorial water wall and bronze sculpture are located
adjacent to the Gate 47 entry to honor American veterans of all wars from every
branch of service. Soldier Field’s historic colonnades (see “Colonnades”) are
open year-round to the public, as they were originally intended.
Bas-Relief Sculpture… visit the tribute to George Halas and his contribution
to professional football and the legacy of the Chicago Bears. The bas-relief,
located inside Gate 15 on the west Grand Concourse, recognizes some of the
famous Bears players and accomplishments throughout the decades.
Announcements & Paging… Pre-recorded messages explaining policies and
procedures will be aired periodically throughout the outer rim of the stadium
and in the parking lots. Private announcements and/or pages will not be made
at the stadium by the public address announcer except in the case of a
medical emergency. Please designate a meeting location should your party
become separated. For information on a Gameday Grrrreeting videoboard
announcement, see page 20 for details.
Bears Den… is sponsored by Bears Hall of Fame Partner
Comcast. You can relive decades of Bears memories and
view historical memorabilia and the George Halas bas-relief
sculpture by walking through the Comcast Bears Den. It is located inside the
stadium north of Gate 15 in the west Grand Concourse and easily accessible
from the west Mezzanine Level.
Assistive Animals… Seeing-eye dogs and other assistive animals accompanying
the disabled or visually impaired are permitted at Soldier Field. Please contact
our ADA Coordinator at (847) 615-BEAR if any accommodations are required. All other animals are prohibited.
Automated Teller Machines (ATMs)… Five Chase
ATMs are conveniently located in the following areas
throughout the stadium:
• South Courtyard – behind the Doughboy Statue
• Mezzanine Concourse - southwest end, near the entry off of the ADA ramp
landing, near Section 128
• United Club 300 Level - near the south bank of elevators, near Section 314
• Colonnade Concourse - near the end of the Miller Lite Party Deck ramp
entry, near Section 350
• North Garage - located at the west entry point lobby, near the Bears
Pro Shop
Additional ATMs are located throughout the stadium and next to Will Call
outside of Gate 10; the locations are indicated on the concourse maps
beginning on page 42.
Automobile Assistance… Limited automobile service will be available in the
parking lots for battery jumps, lock-outs, and lost keys. Locate the nearest
parking lot attendant, security official, or call Standard Parking at the Soldier
Field Parking Hotline (312) 235-7724.
Bag Search/Scan… You and your belongings may be searched upon entry into
Soldier Field. By tendering your ticket and entering the stadium, you consent
to such searches and waive any related claims that you might have against the
NFL, its member clubs, their affiliates and stadium landlord, their agents. If you
elect not to consent to the searches, you will be denied entry into the stadium.
We encourage our fans to enter the stadium early to avoid delays.
Banners/Flags/Signs… are permitted provided the item is not commercial
or offensive. Banners must not include profane language, advertisements, or
political slogans and must not be placed over any official stadium signage. Items
must not be attached to a pole or the like which may cause harm to the guests
seated around you. Items must not be used as projectiles. Banners or signs
cannot obstruct the view of other guests. Stadium security reserves the right to
remove these items from your possession if deemed appropriate for any and all
reasons. Persons interfering with the progress of the game are subject to ejection.
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Bears Care… Bears fans are welcome to make contributions to our charitable
beneficiary, Bears Care, by contacting the Bears Care office at 1000 Football
Drive, Lake Forest, IL 60045 or by calling (847) 739-5325. Bears Care supports
targeted programs in the areas of education, athletics, and medical research
and health awareness programs focused on breast and ovarian cancer. For
further information about Bears Care and upcoming events, please visit
ChicagoBears.com/bearscare. Requests for additional information can be
submitted via e-mail to [email protected].
Bears Direct… sign up for the Bears online
newsletter at ChicagoBears.com to receive
information on upcoming Bears events, special
offers and promotions.
Bike Parking and Racks… are located on the perimeter of the stadium
near Gates 9, 10 and 28. The Bears and Soldier Field management are not
responsible for lost or stolen property.
Binoculars/Cameras/Video Equipment… Hand-held binoculars and small
still-photo cameras with lenses less than 6” in length are permitted in Soldier
Field. Video and movie cameras are NOT permitted in the stadium without
the user holding proper media credentials. Photos cannot be used for any
commercial purpose.
Buses… for bus parking and drop off/pick up information, please see the
Parking Information section on page 38.
ChicagoBears.com Mobile…brought to you by Best Buy,
Bears fans can now view a new version of ChicagoBears.com
formatted for mobile devices. ChicagoBears.com is the
No. 1 source for breaking news, behind-the-scenes features
and exclusive audio and video content with the most accurate,
up-to-date information available anywhere.
Children… Parents are encouraged to pick up identification wristbands for
their children at any of the Fan Services booths and Concierge Desks in the
United Club.
Cellular Phones… Fans are permitted to use cellular phones as long as they do
not interfere with other fans in the seating area.
SOLDIER FIELD A-Z
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2009 CHICAGO BEARS FAN GUIDE
Code of Conduct… Proper behavior is expected of all guests at Chicago Bears
games. Unruly or inconsiderate behavior will not be tolerated and may be
grounds for ejection from the stadium and/or revocation of ticket privileges.
Such behavior includes, but is not limited to: intoxication, profane, disruptive
or abusive language or gestures, offensive or disorderly conduct, throwing
objects, excessive standing in the seating area, standing or sitting in the aisles,
smoking anywhere in the stadium, bringing any prohibited items into the
stadium, possessing alcohol in the No Alcohol sections, possessing of more
than two alcoholic beverages at a time, entering or attempting to enter the field
level or playing field, wearing or displaying any apparel with profane or abusive
language, failure to follow the instructions of stadium security and/or crowd
management personnel, actions that may harm or endanger others and any
other conduct that is deemed inappropriate in a public setting. Visiting team
fans are our guests; harassment of any fans will be considered unruly
behavior and grounds for ejection. Guests who cannot conform their conduct
to these rules are not welcome at Chicago Bears games. Each guest should
hold his or her ticket stub and be ready to display it to stadium officials to verify
their seat location. Guests sitting in un-ticketed areas are subject to ejection
from the stadium. The season ticket holder is responsible for the conduct of
users of tickets issued to the season ticket holder.
Colonnades… The colonnades on the east and west sides of Soldier Field are
open to fans and other visitors throughout the year on gamedays and nonevent dates. On gamedays, the east side colonnades are accessible to United
Club and Suites Ticket Holders; the west side is open to all ticket holders. A
ticket is required for access on gamedays.
Comments/Concerns… Visit one of our eight Fan Services booths located on the
stadium concourses if you have comments, questions or concerns on gameday.
On non-game days, you may call the Chicago Bears Ticket Office at
(847) 615-BEAR with any ticket related issues and a customer service
representative will be happy to assist you. For any other issues, you may call
our Fan Services team at (888) 79-BEARS, Ext. 4 or e-mail your thoughts to
[email protected]. To better serve you at future games, we encourage you
to complete a comment card, available at all Fan Services booths.
On gameday for fan assistance, text the keyword “BEARS” followed by a space,
and describe the issue and location where assistance is needed to 41513. Fans
can also call (312) 235-7999. Security will be dispatched to address the situation.
Community Outreach… The Bears host and
support numerous community outreach
programs throughout the year, including
charity drives and awareness campaigns.
The following programs are scheduled for
game days in 2009:
• Sunday, September 20
Chicago Ovarian Cancer Alliance awareness campaign
• Sunday, October 4
“Real Bears Fans Wear Pink” breast cancer awareness campaign
• Sunday, November 8
Toy Drive collection to benefit the Walter and Connie Payton Foundation
• Sunday, December 6
“Play 60” youth fitness awareness campaign
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In addition, the Chicago Bears/Jewel-Osco “Coat Drive” will take place during
the 2009 Bears season, and coats can be donated at all Jewel-Osco stores
throughout Chicagoland. Fans are encouraged to support these worthy causes.
When available, additional details will be posted on our website,
ChicagoBears.com/community or ChicagoBears.com/KidZone.
Concessions… Sportservice is the exclusive food and beverage concessionaire
at Soldier Field. There are numerous permanent and portable concession stands
located throughout the stadium. Food and beverages will also be sold in the
seating bowl via vendors. Please note that locations of all food and beverage
stands are subject to change.
CONCESSION STANDS
Note: In addition to the food items listed below, snacks, draft beer (Miller Lite &
Miller Genuine Draft), Coca-Cola soft drinks, 7-Eleven coffee, hot chocolate and
water are available at most concession locations. Straws and lids for beverages
are available upon request.
First Down Franks Sections 108, 113, 123, 134, 142, 152, 231, 306, 312, 321, 323,
352, *432, *434, *438, and *444: Hot Dog, Polish Sausage, BBQ Pulled Pork
Sandwich, Italian Beef Sandwich, Nachos (*No Italian Beef)
Gridiron Grill Sections 126, 151, 242, 349, 355, 431, 441: Hamburger,
Cheeseburger, French Fries, Bratwurst, Hot Dog, Chicken Tenders
Second City Pizza Sections 119, 132, 152, 205, 231, 316, 322, 351, 353, *435, *443:
Pizza, Nachos (*Italian Beef also available)
Southside Brats Sections 143, 340, 433, 439: Italian Sausage, Bratwurst, Polish
Sausage, Hot Dog, Chicken Tenders
Chicago Dogs Sections 106, 319, 440: Chicago Style Hot Dogs
Smoke House BBQ Section 122, 442: Turkey Legs, Brisket Sandwich, Smoked
Pulled Pork Sandwich, Rib Tips(122 only),
Third & Inches Section 110: Pretzels, Ice Cream, Hot Dogs, Cookies, Candy
Concession Item
Bratwurst
Brisket Sandwich
Candy
Cheese Curds
Location Section
108, 126, 136, 143, 151, 242, 319, 340, 349, 355,
431, 433, 439, 441
122, 442
108, 110, 113, 119, 123, 126, 132, 134, 142, 143, 151,
152, 231, 242, 319, 321, 322, 323, 340, 349, 351,
352, 353, 355, 431, 432, 433, 434, 435, 438,
439, 441, 443, 444
143, 319
SOLDIER FIELD A-Z
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2009 CHICAGO BEARS FAN GUIDE
Concession Item
Chicken Breast
Chicken Tenders
Location Section
Concession Item
Location Section
126, 151, 242, 349, 355, 431, 441
Potato Chips
106, 108, 113, 123, 124, 134, 140, 142, 152, 153,
231, 242, 321, 323, 350, 352, 431, 432, 434,
436, 438, 440, 441, 442, 444
126, 143, 151, 242, 340, 349, 355, 431, 433,
439, 441
Cookies
108, 110, 119, 126, 132, 134, 142, 143, 151, 152,
231, 242, 319, 321, 322, 323, 340, 349, 351,
352, 353, 355, 432, 434, 438, 440, 444
Corn Dog
126, 151, 242, 319, 349, 355, 431, 441
French Fries
126*, 143, 151, 242, 319, 340, 349, 355, 431,
433, 439, 441
* Garlic, Sweet Potato and Waffle Fries Section 126
Chili Cheese Fries
126, 151, 242, 319, 340, 441, 431, 349, 355
Gyros
106, 319, 440
Hamburger/Cheeseburger
126, 151, 242, 319, 340, 349, 355, 431, 441
Hot Dogs
108, 113, 123, 126, 134, 142, 143, 151, 152, 231,
242, 321, 323, 340, 349, 352, 355, 431, 433,
434, 438, 439, 441, 444
Chicago Dogs
Chili Cheese Dogs 106, 246, 319, 356, 440
108, 113, 123, 134, 142, 152, 231, 321, 323, 352,
432, 434, 438, 442, 444
Pretzel
108, 113, 126, 134, 142, 143, 151, 152, 231, 242,
319, 321, 323, 340, 349, 352, 355, 432, 434,
438, 444
Specialty Pretzel Popcorn
Section 110
108, 113, 123, 124, 126, 134, 140, 143, 151, 152,
153, 231, 242, 319, 321, 323, 340, 349, 350,
352, 355, 431, 432, 433, 434, 436, 438, 439,
441, 444
Polish Sausage
Pulled Pork Sandwich
108, 113, 123, 134, 142, 152, 231, 321, 323, 352,
432, 434, 438, 442, 444
Rib Tips
122
Turkey Legs 122, 442
105, 108, 113, 123, 134, 142, 143, 152, 231, 321,
323, 340, 432, 433, 434, 438, 439, 444
FOOD PORTABLES
AMPS Sections 114, 146, 353: Grilled Hot Dogs, Bratwurst, Polish Sausage
Sausage Section 427: Smokey Links, Hot Links, Polish Sausage
Miller Lite Party Deck: Hot Dogs, Bratwurst, Nachos
143, 433, 439
Nachos Sections 103, 137: Nachos, Nachos Supreme, Corona Beer
Nachos
102, 108, 113, 119, 123, 132, 134, 136, 142, 152,
231, 242, 321, 323, 340, 351, 352, 353, 432,
434, 435, 438, 440, 443, 444
Nuts on Clark Sections 110, 128: Assorted Specialty Popcorns & Nuts
Nacho Supreme
102, 137
Peanuts
Available at most concession stands
(Cajun) Peanuts
113, 124, 140, 153, 242, 350, 436
Philly Cheese Steak
136, 246, 440
Pizza/Cheesy Bread
119, 132, 152, 231, 322, 351, 353, 435, 443
Ice Cream/Frozen Desserts 110, 137
Italian Beef
108, 113, 123, 134, 142, 152, 231, 321, 323, 352,
356, 435, 440, 443
Italian Sausage
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Philly Carts Section 136, 246, 440: Philly Cheese Steaks
Robinson’s Ribs Gate 0, Northwest Plaza: BBQ Ribs, Chicken, Rib
Sandwiches, Polish Sausage
Sandwich Cart Section 352: Italian Beef, Chicago Dogs, Hot Pretzels
Southeast Chicago Sections 105, 324, 332: Italian Beef, Grilled Hot Dogs,
Polish Sausage, Bratwurst
SOLDIER FIELD A-Z
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2009 CHICAGO BEARS FAN GUIDE
BEER CONCESSIONS
Brews Brothers (Domestic and Imported Beers, Wine and Specialty
Beverages) Sections 113, 124, 140, 153, 242, 319, 350, 436: Heineken, Amstel
Light, Becks, Coors Light, Labatt Blue, Budweiser, Bud Light, Bud Select,
Tecate, Guinness, Sharps (NA), Pilsner Urquell, Mike’s Hard Lemonade,
Mike’s Cranberry, Honker’s Ale, Leinenkugel Honeyweis, Leinenkugel Red,
Wine, Flavored Drinks (124, 140, 319, 436 only)
BEER PORTABLES (Peanuts are available at all locations)
Draft Beer (20 ounces)
Miller Lite Gate 0, Sections 101, 105, 114, 126, 130, 133, 145, 151, 152, 228,
246, 318, 324, 340, 344, 351, 352, 356, 427, 440, 447, Miller Lite Party
Deck
Guinness Section 155
Leinenkugel Sections 143, 146, 155, 319 and Northwest Plaza
Canned Beer (16 ounces)
Miller Lite/Miller Genuine Draft Gate 0, Sections 104, 107, 120,
121, 125, 146, 148, 154, 155, 156, 324, 327, 334, 340, 342,
349, 352, 354, 356, 431, 427, 433, 435, 438, 442, Northwest Plaza
Guinness Sections 101, 319
Heineken/Amstel Light Sections 114, 320, 333
Coors Light Sections 136, 356, 444
Budweiser/Bud Light Sections 140, 326, 332, 432, Northwest Plaza
Concierge Desks… Our Premium Seat Concierge staff is available at desks
located in the north and south ends of the United Club 100 Level, inside Gate 14,
and inside the Skyline Suite.
Container Policy… The following containers are NOT permitted in the stadium:
bottles, cans, coolers, ice chests, backpacks, purses or handbags larger than
12” x 12” x 12”. The following containers ARE permitted in the stadium after
inspection: fanny packs, small purses or soft handbags.
No container may exceed the 12” x 12” x 12” limit. All containers are subject to
a visual search. Guests have the option of returning unauthorized containers
to their vehicle or discarding them. Any additional clothing items should be
placed in a “clear” plastic bag – any other plastic bags will be refused and
discarded at the gate. There is no storage for any bags at the stadium. You and
your belongings will be searched upon entry into Soldier Field. If you elect not
16
to consent to the searches, you will be denied entry into the stadium. Elevated
security concerns could prompt more thorough search procedures.
Credit Cards & MasterCard PayPass… For your
convenience, all major credit cards and MasterCard
PayPass are accepted at all permanent concession
stands, bars and Bears Pro Shops. Major credit cards are also accepted at
merchandise portables. Credit cards are not accepted for in-seat vendors, food
and beer portables.
To sign up for your Chicago Bears ExtraPoints MasterCard,
visit the kiosk under the south escalator in the United Club
or any of the ExtraPoints kiosks in and around the stadium.
Designated Driver… You Hold the Key. Never Drive Drunk. The Chicago Bears,
Sportservice, and Miller Lite need you to be one of the 10,001 fans that sign
up to be a designated driver this season. If you are 21 years of age or older,
please stop by a Fan Services booth and pledge to be a designated driver.
Participants will be asked to sign a pledge form,
show identification to verify their age and receive a
coupon for a complimentary soft drink. Designated
drivers will also receive a key that may unlock a
treasure chest of prizes that includes the chance to
win a trip to the Super Bowl or Pro Bowl.
The Chicago Police Department may conduct roadside safety checks
throughout the football season.
Ejection… The Chicago Bears and Soldier Field management reserve the right
to eject any guest whose behavior is against policy, unruly, or illegal in nature.
Game tickets will be forfeited without refund. Arrest or revocation of season
tickets is possible, even if the user of the ticket is someone other than the
Season Ticket Holder.
Elevators/Escalators… Guests entering the United Club or Suite areas may
do so via the seven passenger elevators accessible from the United Club; four
located at the north end of the Club and three at the south. Two elevators
on the south end are also accessible from ground level inside Gate 14. Eight
escalators are also available in the United Club to provide access to Club 200
Level and Club 300 Level. The seven elevators provide access to the
133 Executive Suites and the three south elevators provide access to the
Skyline Suite.
For guests seated in the general seating areas, one elevator is located in the
southeast corner of the South Courtyard inside Gate 6 providing service from
the Grand Concourse to the Mezzanine Level. A second elevator is located in
the southwest corner of the stadium on the Mezzanine Level behind Section
128 providing access from the Mezzanine Level to the Motorola Media Deck
and U.S. Cellular® Grandstand. All elevators are ADA accessible. Due to limited
availability, we ask that only those guests with special needs use the elevators.
Emergencies… Should you need immediate assistance, please notify the nearest
security guard or usher, or visit a Fan Services booth. To contact someone at
SOLDIER FIELD A-Z
17
2009 CHICAGO BEARS FAN GUIDE
the stadium in case of an emergency on gameday, please call the Soldier Field
management office at (312) 235-7000. Employee Entrances… are located at Gates 16, 22, 28 and the loading dock
security office. Only authorized staff with proper identification will be allowed
into the stadium at these gates.
Evacuation… Should there be an immediate need to evacuate the stadium, fans
will be given instructions via the public address system. It is recommended that
you familiarize yourself with the two exits nearest to your seats. An evacuation
plan video will be displayed on the videoboards pre-game to educate fans.
EVACUATION ROUTES:
IF YOU ARE SEATED IN THE STAPLES MEZZANINE LEVEL:
Sections 101 through 108 or 154 and 155…proceed up to the mezzanine
concourse, turn right or left and continue toward the northeast corner of
the stadium and exit through the East Gates.
IF YOU ARE SEATED IN THE MOTOROLA MEDIA DECK LEVEL:
Sections 228 through 246…proceed up to the Motorola Media Deck
Concourse, turn right or left and exit down the ramp or stairs in the
southwest or west side of the stadium. Continue to the Grand Concourse
and exit out the South or West Gates.
IF YOU ARE SEATED IN THE END ZONE LEVELS:
Sections 248 through 256 and Sections 348 through 357…proceed either
up or down your aisle to the North Colonnade Level Concourse, turn either
right or left and exit out the nearest gate. In Sections 218 through 226 and Sections 318 through 326… proceed either
up or down your aisle to the South Colonnade Level Concourse, turn either
right or left to the nearest ramp or stairs and down to exit out the nearest
gate.
IF YOU ARE SEATED IN THE U.S. CELLULAR® GRANDSTAND LEVEL:
Sections 330 through 344 and Sections 427 through 447… proceed either
up or down your aisle to the West Colonnade Level Concourse, turn either
right or left to the nearest ramp or stairs and down to exit out the North
Gates, South Gates or West Colonnade Exterior Stairs.
IF YOU ARE SEATED IN THE UNITED CLUB LEVEL:
Sections 202 through 216… proceed up to the United Club 200 Level
Concourse, turn right or left and exit down through the nearest stairs to
ground level, out through the East Gates.
Sections 301 through 317…proceed either up or down to the United Club
300 Level Concourse and continue through the exit doors to the East
18
In Sections 110 through 153…proceed up to the Mezzanine Concourse and
turn right or left to the nearest stairs or ramp, down to the Grand Concourse
and exit out the nearest gate.
Colonnade Concourse and exit down the East Colonnade Exterior
Stairs. Or, take the nearest interior stairs down to ground level, out
through the East Gates.
IF YOU ARE IN THE PRESS BOX OR A SUITE:
Exit out through the back of the press box or Suite, turn either right or
left to the nearest stairs down to the East Colonnade Concourse and
proceed to the East Colonnade Exterior Stairs. Continue down to
ground level.
IF YOU ARE A GUEST WITH A DISABILITY:
If you require assistance, please see the nearest usher. Our usher staff
has been trained to assist you to the nearest exit or Area of Refuge
during an evacuation. Once you have left the stadium, proceed as far
away from the gates as possible.
Facility Management… SMG provides complete facility management and
maintenance for Soldier Field. SMG staff is available on gameday to address
any facility related issue that may arise. Please contact any credentialed
stadium employee for assistance or call (312) 235-7000. Fan Club…Become a part of the team and join the Chicago
Bears 4th Phase Fan Club today! With your membership,
you will receive an exciting gift package of exclusive items
so you can proudly represent the best fans in the world!
You will also receive updates on Bears events and team
information throughout the season. Show your Bears Pride
and sign up today at fanclub.ChicagoBears.com!
Fan Services Booths… To assist with questions and
listen to fans’ concerns, Fan Services Team Members
will be stationed at eight Fan Services booths located
throughout the stadium in the areas outlined below.
The Fan Services staff, identified by wearing orange shirts
or navy jackets, will also be roving the concourses throughout the stadium to
provide added customer service.
Among the services provided are the
Designated Driver program, identification
wristbands for children, assistive listening
devices and pagers, comment cards and
Fan Guides. Fan Services booths are located:
• South Courtyard inside Gate 0
• Comcast Bears Den inside Gate 19
• Staples Mezzanine Concourse - Section 119 • Staples Mezzanine Concourse - Section 138
• South End Zone (Colonnade Level) - Section 320
• West Colonnades – south end, on the Promenade Walkway
• North End Zone (Colonnade Level) - Section 350
• U.S. Cellular® Grandstand – Section 444
• Concierge desks in the United Club
SOLDIER FIELD A-Z
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2009 CHICAGO BEARS FAN GUIDE
Fight Song… BEAR DOWN, CHICAGO BEARS
Bear down, Chicago Bears,
make every play clear the way to victory;
Bear down, Chicago Bears,
put up a fight with a might so fearlessly.
You’re the pride and joy of Illinois,
Chicago Bears, bear down.
Composed by Al Hoffman in 1941
We’ll never forget the way you thrilled the nation
with your T-formation.
Bear down, Chicago Bears,
and let them know why you’re wearing the crown.
Firearms/Fireworks… are not permitted within Soldier Field, the surrounding
parkland or the parking lots.
First Aid/Medical Services… Soldier Field First Aid Stations are located in the
following areas:
• Gate 17 on the Grand Concourse (Main First Aid Station) in the
Comcast Bears Den
• Colonnade Concourse, behind Section 339
• United Club 300 Level, across from north elevators, behind Section 304
• Several roving medical teams throughout the stadium on gamedays
Automated External Defibrillators (AEDs) are located throughout the stadium
and at First Aid stations. Medical service is provided by M*A*S*E in the stadium
and surrounding areas. The medical staff is identified by bright green jackets.
Ambulances are on site during all games.
Each guest should hold his or her ticket throughout the game and be ready to
display it to a stadium official to verify seat location. No re-entries are permitted.
All fans are encouraged to have photo identification available at all times.
Gates on Gameday (subject to change)…
0
14 (Suites & Skyline Suite only) 31 (Stairs) 3
15
38
5
17 40
6 (United Club only)
19
45
9 (Stairs)
21
47
10 (Ticket Office)
23
50
Giveaways… A limited number of premium giveaways will be issued to fans
entering the stadium for certain games. Possession of a game ticket does not
guarantee receipt of a giveaway item.
Grandstand…is sponsored by Bears Hall of Fame
Partner U.S. Cellular®. In addition to the panoramic
view, the U.S. Cellular® Grandstand, located on the
west side of the stadium, is the largest seating area
in Soldier Field and includes Sections 427 to 447. It has 13 concession stands,
several food and beverage portables and is easily accessible from the west
using the stairs at Gates 9 or 31, from the north through Gate 45 or from the
ramp in the South Courtyard.
Hall of Fame Partners… The Chicago Bears would like to
thank our Hall of Fame Partners for their efforts toward
making the fan experience exciting for all: ML_Logo_4CP.ai
Flex Scheduling… While all game times are subject to change, the home games
on November 22nd vs. the Eagles, December 6th vs. the Rams and December
13th vs. the Packers may be affected by flex scheduling; the date of the game
will not be changed.
Food… for personal consumption is permitted in the stadium in clear plastic
bags only; all other food containers and coolers are prohibited.
Gameday Grrreetings…Bears Care offers fans the unique opportunity to
display greetings or announcements at halftime of Bears home games, on the
LED ribbon panels at Soldier Field. Visit ChicagoBears.com and click on the
“Community” tab to learn more about “Bears Care Gameday Grrreetings” and
how you can participate. Space is limited.
Gates… open two hours prior to kick-off. Every guest must pass through a
security checkpoint. In accordance with guidelines imposed by the NFL, all fans
and their personal items are subject to physical searches prior to entry into the
stadium. We encourage our fans to enter the stadium early to avoid delays.
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Lost and Found… items will be taken to the Gate 1 Guest Services office
between the gates opening and 30 minutes after the conclusion of the
game. After that time, all lost items found will be taken to the Soldier Field
management office at Gate 14. The item will be held by stadium management
for 30 days before being discarded. To claim your item, please call
(312) 235-7000. ML_Logo_4CP_Rev.ai
ML_Lite_Dark_Blue
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Lost Children & Missing Persons… will be escorted to the Gate 1 Guest Services
office. A youth officer will be present to handle the report of a lost child and
assist with locating their parent or guardian. Identification wrist bands for
children are available at all Fan Services booths.
Mascot… Staley, the Bears mascot, brought to you by Subway,
will be present at all Bears home games. For information
SOLDIER FIELD A-Z
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2009 CHICAGO BEARS FAN GUIDE
regarding public appearances by Staley, contact Staley’s Bear Keeper at (312)
235-7116 or visit ChicagoBears.com and click on “Staley” in the top menu bar.
MasterCard PayPass… For your convenience,
MasterCard PayPass is available at all concession
stands in the general stadium areas and the United Club.
For more information, visit mastercard.com/paypass or stop by any of the
Chicago Bears ExtraPoints MasterCard kiosks during all home games at
Soldier Field.
Media Deck…is sponsored by Bears Hall of Fame
Partner Motorola. Guests seated in the Motorola
Media Deck restricted access Sections 228-246
enjoy amenities such as overhead concourse heaters, close proximity to coaches
and media broadcast booths and some of the best sightlines in the stadium.
Medical Services… (See First Aid on page 20.)
Merchandise & Novelties… The latest in Chicago Bears merchandise is available
for sale at two Bears Pro Shop retail locations and several portable stands
throughout the stadium. The Bears Pro Shops are located at the north entrance
of the stadium, inside the turnstiles, across from the Veteran’s Memorial water
wall and on the south end of the United Club 100 Level (restricted to Club/Suite
guests only). Bears merchandise is also available online at ChicagoBears.com.
Bears Pro Shop Hours*
May - December:
Gameday:
(day game) 8:00 a.m. – 90 minutes post-game
(night game) 10:00 a.m. – 90 minutes post-game
Non-Gameday:
Monday – Saturday 10:00 a.m. – 5:00 p.m.
Sunday 10:00 a.m. – 4:00 p.m.
January – April: Wednesday – Saturday 10:00 a.m. – 5:00 p.m.
Sunday 11:00 – 4:00 p.m. (Closed Monday & Tuesday)
*Store hours are subject to change. Applies only to Pro Shop located across
from the Veteran’s Memorial water wall at the north entrance.
Free parking in North Garage for 45 minutes on non-gamedays; validation and store purchase required.
Merchandise Portables… are located in the South Parking Lot, South
Courtyard, Northwest Plaza, United Club 100 & 200 Levels (north end), west
colonnades (south end), Sections 101, 105, 112, 117, 128, 148, 154, 233, 319, 348,
352, outside of Gate 0 and on McFetridge Drive, across from the Field Museum. The location of the portables are subject to change.
Mezzanine/Ring of Honor… is sponsored by Bears Hall of Fame Partner
Staples. The Chicago Bears Hall of Fame greats are honored with a graphic
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display that rings the entire Staples Mezzanine Concourse.
The Bears have more members in the Hall of Fame than
any other NFL team (26). The Staples Mezzanine includes
Sections 101 to 155 and offers a 360 degree view of the field,
16 concession stands, several food portables and some of the
most close-to-the-action sightlines in the NFL.
Miller Lite Party Deck… Sponsored by Bears Hall of Fame
Partner Miller Lite, the Party Deck comes to life every game and
is located under the north end zone videoboard. It is THE fun
place to be. Tickets are available only through Miller Lite. Visit
millerlitepartydeck.com for more information on how to obtain tickets.
ML_Logo_4CP.ai
No Alcohol… seating is located in Sections 148 and 155 in the north end zone.
The possession of alcoholic beverages is not permitted in these sections, and
guests who violate this policy will be ejected from the stadium. For more
information, please contact the Bears Ticket Office during regular business
hours at (847) 615-BEAR.
Pat-Downs… You and your belongings may be searched upon entry into Soldier
Field. By tendering your ticket and entering the stadium, you consent to such
searches and waive any related claims that you might have against the NFL, its
member clubs, their affiliates and stadium landlord, their agents. If you elect
not to consent to the searches, you will be denied entry into the stadium. We
encourage our fans to enter the stadium early to avoid delays.
ML_Logo_4CP_Rev.ai
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Premium Seating… Enjoy amenities such as outstanding sightlines of the
field, wider, cushioned seats with cup holders, parking privileges, all-inclusive
hospitality and access to the United Club. For more information on the
Executive Suites, Skyline Suite or United Club seating, please contact the
Stadium Sales and Services department at (888) 79-BEARS (23277) or
[email protected].
Presenting Partner… Chase is proud to be the official
bank of the Bears since 1934 and pleased to partner
once again with the Chicago Bears. Chase is excited
to introduce the all-new Chicago Bears Debit Card.
It’s the one debit card for true Bears fans. Visit a Chase branch to get your Free
Chicago Bears Debit Card.
Press Box/Press Gate… The 200-seat Press Box is located on Suite Level A
in the southeast corner of the stadium. Entrance to the Press Box is at Gate
14 and is only accessible to persons holding a working press credential. Press
Will Call is located outside Gate 10. Until gates open to the general public,
photographers may enter through Gate 14. After gates open, photographers
may enter through Gate 25 (northwest side of stadium).
Programs… GameDay Magazine is available for sale at vendor stands
throughout the stadium and at the Bears Pro Shops; the cost is $5.00. Portable
stands are located outside at the Gate 0 underpass, immediately inside Gate
0, at the landing at the south entrance to the United Club, near the Water Wall
(near McFetridge Drive), on the northwest ramp near Gate 45, and on the series
of ramps on the southwest side of the stadium.
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2009 CHICAGO BEARS FAN GUIDE
Prohibited Items… For the comfort and safety of all guests, the following items
are not permitted to be brought into the stadium:
• Alcoholic beverages
• Backpacks, bags, cases and purses larger than 12” x 12” x 12”
• Balloons and beach balls
• Cameras with lenses longer than 6”
• Cans, bottles or other beverage containers
• Clothing or signage with offensive or vulgar language
• Confetti
• Coolers
• Fireworks, smoke bombs
• Ice chests
• Illegal drugs
• Laser pens and pointers
• Noise-making devices (i.e., horns, whistles, etc.)
• Poles to display banners or flags
• Strollers
• Umbrellas
• Video or movie cameras
• Weapons
• Any other items deemed to be dangerous or inappropriate Items permitted, but subject to inspection:
• Diaper bags
• Extra-clothing bags – clear plastic only
• Fanny packs
• Small camera/binocular cases/purses
Guests are encouraged to return unauthorized items to their vehicles. The Bears
and Soldier Field management cannot safeguard items which are not permitted
to be brought into the stadium.
Promenade Walkway… is located on the upper south rim of the stadium,
Colonnade Level, connecting the east and west Colonnades.
PSL Marketplace…The Bears PSL Marketplace is the official website to buy
or sell Bears Permanent Seat Licenses. All PSLs at Soldier Field are owned
by current Season Ticket Holders so the Bears PSL Marketplace is an easy
way for owners to sell PSLs and a safe way for fans to purchase PSLs. PSL
transfers completed through the Bears PSL Marketplace are accepted each
year from February 1 to July 1. For more information, visit
bears.seasonticketrights.com.
PSL Transfers… Permanent Seat Licenses (PSLs) are transferable from
February 1 – July 1 each year. PSL Wall… is located inside Gate 15 on the west Grand Concourse Level. The
PSL Wall recognizes the original Permanent Seat License holders from the 2003
Inaugural Season.
Public Transportation… Fans are encouraged to use public transportation
to get to Bears games. The Transportation Center, (aka “East Museum Lot”)
is located northeast of the stadium at the corner of McFetridge and Museum
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Campus Drive and is where the CTA, Metra shuttle, and Pace bus services will
be available for fans’ drop-off and pick-up.
Chicago Transit Authority
Soldier Field can be reached on the #128 Soldier Field Express and #146
Inner Drive/Michigan Express buses. Additional service is available from the
Roosevelt Station between State and Wabash on the Red, Green and Orange
Lines. From there, riders can transfer to the #146 on Roosevelt or walk east
on Roosevelt through the Museum Campus to Soldier Field.
For schedule and route information for the CTA, Metra Commuter Rail and
Pace Suburban Bus lines, please contact the Regional Transit Authority at:
836-7000 (any Chicagoland area code) or rtachicago.com.
Radio/TV … Bears games are broadcast live on WBBM Newsradio 780; network
television station broadcasts vary from game to game. Hand-held radios and
televisions are permitted in the stadium; however, antennas may not obstruct
the view of those seated around you. For the comfort of those seated around
you, headphones are encouraged.
Chicago Bears Network
Fans can get season-long, inside access to the Bears
through the following weekly TV and radio shows:
BEARS GAMEDAY LIVE
Sundays at 10:30 am
Brought to you by Subway
BEARS GAMENIGHT LIVE
Sundays at 10:35 pm
BEARS BLITZ Wednesdays & Thursdays at 4:30 pm
Brought to you by Chicago International Trucks
UNITED BEARS RECAP
Mondays at 5:00 pm
Brought to you by United Airlines
BEARS INSIDER
Mondays at 7:00 pm
BEARS ALL ACCESS
Thursdays at 6:00 pm Recycling… A “Think Green: Take Only What You Need” recycling program
is implemented at Soldier Field by SMG and the Chicago Park District. We
ask fans to reduce, reuse and recycle while in the stadium and surrounding
parklands. Receptacles are available on all concourses to collect recyclable
items from fans on gameday.
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25
2009 CHICAGO BEARS FAN GUIDE
Re-Entry Policy… Fans are not permitted to exit and re-enter the stadium. No
re-entry passes will be issued.
Restrooms… All restrooms in the stadium are ADA accessible and are equipped
with baby changing stations. The stadium is also equipped with Family
Restrooms which are monitored by S3 ushers; access is restricted to families
only. The locations of the Family Restrooms are:
• South Courtyard: Behind the Doughboy statue
• Staples Mezzanine Concourse: Sections 121, 128, 146, 154
• Colonnade Concourse: Sections 320, 354
• U.S. Cellular® Grandstand: Below Sections 435, 437(2 restrooms), 439
• United Club: 100 Level (south end), Sections 202, 216
See concourse maps beginning on page 42 for locations of all restrooms;
locations are subject to change.
Security… Security personnel are located throughout the stadium wearing red
jackets. Monterrey Security provides security at all Bears games at Soldier Field.
Security-related questions may be asked at the Guest Services office located
inside Gate 1 or at any Fan Services booth. To request security assistance from
your seat, text the keyword “BEARS” followed by a space, and describe the
issue and location where assistance is needed to 41513. Fans can also call
(312) 235-7999. Security will be dispatched to address the situation.
Sitting/Standing… To ensure fan safety and enjoyment of all games, sitting or
standing in the aisles and portals, or in ramps and stairways, is not permitted.
Standing behind the ADA guests on the Mezzanine Level and on stadium seats
is also prohibited. We encourage fans to be courteous to those around you.
If possible, please wait until the conclusion of a play to leave from or return to
your seats. Excessive standing in the seating area is a violation of our Code of
Conduct and could lead to ejection.
Skyline Suite… Enjoy the unique, all-inclusive amenities and breathtaking views
to the field and Chicago’s skyline from the Skyline Suite located in the southeast
corner of the stadium. For more information, please contact the Stadium Sales
and Services department at (888) 79-BEARS (23277 Ext. 2) or
[email protected].
Smoking Policy… The Smoke-Free Illinois Act prohibits smoking in Soldier Field
for Bears games. In consideration of the comfort of all ticket holders, we ask for
your cooperation. There are no designated smoking areas inside the stadium,
and re-entry is prohibited. The smoking policy will be strictly enforced. Firsttime violators of the smoking policy will be asked to exchange their ticket for
a “Smoking Violation Ticket”. Any guest refusing to exchange their ticket will
be ejected from the stadium. If a guest with a smoking violation ticket is then
smoking in the stadium for a second time, he or she will be ejected. Repeated
violations can result in the forfeiting of season ticket privileges.
Solicitation/Sampling…of any kind is not permitted per Chicago Park District
ordinance. No person shall solicit contributions or distribute literature on
stadium property (inside or outside) or parking facilities without obtaining
written consent from the Chicago Park District, Soldier Field management and
the Chicago Bears. Selling or sampling any goods or services on Park District
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property around Soldier Field or in the surrounding parking lots without a
permit and/or permission from the Chicago Bears is strictly prohibited. This
includes Bears game tickets at any price.
Stadium Advisory… Check the Fan Services page in ChicagoBears.com for
updated information on parking, transportation and stadium policies each week
before coming to Bears’ home games.
Stadium Tours… Soldier Field tours are conducted by Soldier Field
management. You can call (312) 235-7000 or visit soldierfield.net for details.
Suites… Soldier Field has 133 Executive Suites and the 183 seat Skyline Suite. To enter the Executive Suites or Skyline Suite, use the elevators inside Gate
14 or the United Club (south elevators only for the Skyline Suite). For more
information, please contact the Stadium Sales and Services department at
(888) 79-BEARS (23277 Ext.2) or [email protected].
Tailgate Party… The Sears Ultimate Tailgate gives
fans the opportunity to join the party outside of
Gate 10 (southeast corner) of Soldier Field two hours
before the September 20, October 4, November 1
and November 8 home games this season. You can
get a Bears alumni player autograph, play bean-bag toss, compete in football
skills competitions, sign up to win great prizes or just enjoy the music in the
beer garden. Visit ChicagoBears.com for more information. See page 40 under
“Parking” for general information on tailgating in parking lots on gameday.
Taxi Cabs… will be permitted to drop off guests at the north end of the stadium
at the McFetridge Drive turnaround at Lake Shore Drive (LSD), the southbound
LSD exit at 18th Street, the northbound LSD entrance ramp at 18th Drive and the
taxi cab staging area at 11th Street and Michigan Avenue. Taxi cabs can pick up
guests after the game at the taxi cab staging area at 11th Street and Michigan
Avenue, the East Monroe Street/Millennium Park Garages or 1 hour after the
game ends in the Museum Campus.
Taxi cabs, limousines and buses will not be allowed to enter Soldier Field
Campus starting 90 minutes after kick-off. The campus will re-open one
hour after the game is over. Violators are subject to ticketing, towing and
prosecution. No exceptions. For taxi cab service please call:
Flash Cab (800) TAXI-CAB
Checker Cab (312) 243-2537
Yellow Cab (312) 829-4222
Wolley Cab (312) 225-5411
Telephones… Pay telephones are located on the Grand Concourse just inside
Gate 0 and across from Gate 3 (TTY); on the Mezzanine Level behind Sec 115
(TTY); on the Motorola Media Deck behind Sec 228 (TTY); in the United Club
100 Level on the north end near the restrooms, and the south end near the
escalators and restrooms; and on the Colonnade Concourse behind Sec 224. Texting… for assistance on gameday, fans can text the keyword “BEARS”
followed by a space, and describe the issue and location where assistance is
needed to 41513. Fans can also call (312) 235-7999. Security will be dispatched
to address the situation.
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2009 CHICAGO BEARS FAN GUIDE
Tickets… For single-game ticket information, contact Ticketmaster at (800)
745-3000 or ticketmaster.com.
Traffic… Bears fans can sign up for Soldier Field area traffic reports and
emergency updates at www.notifychicago.org. NotifyChicago is a new city
service that provides residents with recorded telephone messages, text
messages and/or e-mail alerts on various emergency and non-emergency
situations taking place throughout Chicago. Register today to receive up to
date information on everything from weather related emergencies to traffic
alerts. Signing-up for NotifyChicago is free. (You may be charged for incoming
calls, messages and data on your devices. Please contact your mobile service
provider to find out the cost.)
Fans can also visit wbbm780.com/topic/traffic.php or tune your radio to
AM 1650. Traffic flow on streets near Soldier Field is managed by the City of
Chicago’s Traffic Management Authority. Traffic patterns may change from
game to game to accommodate for traffic congestion and/or emergencies.
Updated information is also available on the Stadium Advisory page on
ChicagoBears.com.
Trespassing… Any guest entering the field level, attempting to enter the field
level or in a restricted access area without a proper credential or game ticket
will be arrested and prosecuted to the fullest extent of the law. This violation of
stadium policy will also result in revocation of season ticket privileges.
United Club/Executive Suites/Skyline Suite
Entrance Gates… the United Club (“Club”) and Suites
areas, located on the east side of the stadium, are
restricted to Club and Suites ticket holders only. Parking for Club and Suites
guests is in the North Garage or the Waldron Deck. You can access the Club
and Suites from the third level of the North Garage (take the elevators on the
north end of the Club up to the Suites, south elevators to the Skyline Suite).
The Suites may also be accessed via Gate 14 and the Club via the stairs inside
Gate 6 on the Grand Concourse Level.
middle of the ribbon panels and on the lower strip of the videoboards. During
time outs and breaks in the action, the game in progress information will remain
on the lower strip of the videoboards but not on the ribbon panels.
Fans can send personal messages on the LED ribbon panels to friends or loved
ones during the games for a contribution to Bears Care. See page 20 for
information about “Gameday Grrreetings”.
Visiting Team Fans… are our guests. Harassment of the visiting team or their
fans will be considered unruly behavior and grounds for ejection or arrest.
Water Fountains… are located throughout the stadium on every level. Grand
Concourse – behind the Doughboy statue near Gate 0; Mezzanine Concourse
- Sections 106, 113, 120, 125, 130, 141, 148, 155; Motorola Media Deck – Sections
228, 243; Colonnade Concourse – Sections 318, 325, 333, 344, 349, 355;
U.S. Cellular® Grandstand Concourse – Sections 430, 433, 438, 441, 444. When
necessary, the water fountains will be shut off to prevent freezing.
Web Sites… ChicagoBears.com is the No. 1
source for breaking news, behind-the-scenes
features and exclusive audio and video content.
The comprehensive coverage on the team’s official web site offers fans
worldwide an inside look at the Bears with the most accurate, up-to-date
information available anywhere.
You can also purchase Bears merchandise online and view the latest updates on
fan policies and procedures at Soldier Field. For additional stadium and parking
information, please visit soldierfield.net and soldierfieldparking.com.
Use of Likeness… The ticket holder grants to the NFL, the Chicago Bears and
their designees the irrevocable permission to use his or her voice or likeness
in any medium now or hereafter existing in connection with all or any part of
the football game or related events, for any purpose whatsoever, including
the commercial purposes of the NFL, the Chicago Bears and their sponsors,
licensees, advertisers or broadcasters.
Ushers… To make your gameday experience more enjoyable, Safety Service
Systems (S3) ushers are positioned throughout the general stadium and
Monterrey Security Guest Services are positioned in the United Club to assist
fans.
Videoboards… There are two 23’ x 82’ videoboards located in the stadium. LED
ribbon panel message boards are also present to provide statistical information,
messages, and other fan entertainment. The ends of the LED ribbon panels are
designated for out of town game updates, fantasy stats and Bears game stats.
“Game in Progress” information (score, down and distance) can be found in the
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