CP-Magazine-11 - Canadian Pacific

VOL. 11 2016
HOME
PAGE 2
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CHANGING THE CONVERSATION
10 QUESTIONS
HOMETOWN HERO
A new approach has employees opening
Thunder Bay Yard Switchperson Lisa
CP conductor scores big for kids
up about what safety means to them.
Ducharme balances life on and off the tracks.
with Montréal Canadiéns Alumni Tour.
MAGAZ I N E
HOME
CONTENTS
06
PEOPLE
$
$
18 CEO AWARDS
$
$
22 5 FOUNDATIONS
$
25OFF THE CLOCK
IT’S A
TOUGH JOB
26OUT & ABOUT
BUSINESS
APRIL 2016
16PORT TO
PURCHASE
S
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F
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Labour relations and collective agreements can
be steeped in tradition, but year after year of
REGIONS
doing the same thing brings us to a point where
we have to ask ourselves, “Is there a better way?”
12 PHOTO JOURNAL
SAFETY
20 TALK THE TALK
02
13
SAFETY WALKABOUT
B.C. SOUTH
CP’s senior leadership and
ON THE COVER
Ewan Nicholson
suspected he’d
captured something
special as Lisa
Ducharme walked
towards him. “She
loves her job and it
shows. When she
took that final step
and her face lit up,
I knew another great
CP portrait had
been captured.”
management take to the field to
Nestled in the southeast corner of
talk to employees about what
British Columbia is the mountain
matters most: safety.
playground of the Kootenays.
04
10 QUESTIONS
Her alarm is set to go off at
1:00 p.m. The same time most
folks are wrapping up their
lunch hour, Lisa Ducharme is
waking up after her night shift.
HOME
LETTER FROM THE EDITOR
MERGERS: WHAT’S ALL
THE TALK MEAN TO US?
STEVEN NOBLE
EDITOR-IN-CHIEF
“CP IS LOOKING
TO DO WHATEVER
IT CAN TO IMPROVE
SERVICE SO OUR
CUSTOMERS HAVE
THE BEST POSSIBLE
PARTNER TO DO
BUSINESS WITH.”
GOOGLE “CP MERGER.” MORE THAN HALF
best possible business partner. Over time, that could
A MILLION RESULTS POP UP.
mean any number of things, but ultimately it boils
It’s no secret that leadership at CP desires to
down to the fact that CP leadership and shareholders
merge our operations with another Class 1 railroad.
won’t accept the status quo. This company will
With that story being tracked daily in headlines
always look for opportunities to improve its
across North America, it’s natural to get caught up
competitive advantage.
following it. That’s a good thing, but not the most
important thing.
CEO Hunter Harrison and President and COO
Keith Creel have always encouraged employees to
continually raise their awareness about the company
Nonetheless, as these strategies play out in the
public eye, don’t get too caught up in the media
hype. Whether you work in a cubicle or in the yard,
a distracted railroader is neither safe nor productive.
Mr. Harrison said recently, “The only way I can
they work for, and to keep abreast of its current status
focus on what’s going to happen in the boardroom,
in the marketplace. It’s also important for everyone to
is if everyone else is focused on what’s going on in
remain focused while on the job.
front of their computers, in the shops, the meeting
If there are two employee-related themes in all of
Mr. Harrison’s and Mr. Creel’s public addresses this
rooms, the yards or around machinery.”
So let’s keep true to our foundation of operating
past year, they would be to focus on service and keep
safely and do what we need to do to make sure
safety your paramount concern.
everyone gets home safely at the end of a shift, and
CP intends to do whatever it can to improve
service so that our customers are working with the
that this railroad continues to safely move the most
carloads of any Class 1 railroad in North America.
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1
HOME
TAKING
A WALK
FOR SAFETY
From left to right: Before hitting the shop floor, Baden Tidd, GM,
Locomotive Shops (far left) and Mike DiFruscia, Superintendent,
Locomotive Maintenance, Alta/Sask (far right), perform the safety
debrief for (left to right) Tom Lambrecht, Vice-President, Mechanical,
Jason Inglis, Assistant Superintendent, Operations, Calgary
and Duane Duquette, Trainmaster, Calgary Yard.
A NEW YEAR, A RENEWED APPROACH AND A CONTINUED
COMMITMENT. CP’S SENIOR LEADERSHIP AND MANAGEMENT
TAKE TO THE FIELD TO TALK TO EMPLOYEES ABOUT WHAT
MATTERS MOST: SAFETY.
“We wanted to kick off the year by having a presence on the
property and engaging employees in meaningful discussions about
safety,” says Scott Sutherland, Assistant Vice-President, Field
Safety & Systems. “This exercise is about opening that dialogue
and ensuring employees understand that we value their opinions
and want to create the safest possible work environment. If they
have ideas about how we can improve, we want to hear them.”
ELEVEN YEARS AGO, DIESEL MECHANIC GLENN OWCHAR’S SON SAT
about what safety should mean to
him. Recognizing the dangers of his father’s job, he asked, “What
do you want to do when you retire?”
A long-time woodworker, and suffering with a hand injury,
Owchar answered, “Continue with woodworking.”
“Well, you need all your fingers to woodwork, so remember that
when you go to work.” Owchar and his son had a long talk about
what his retirement could look like if he wasn’t vigilant about
safety every day.
“That talk stuck with me all these years,” says Owchar, who
has gone 10 years without a serious injury. “In the back of my
mind, I’m very aware that one serious injury could change my
life forever, and take every precaution to make sure I go home in
one piece so I can continue doing the things I’m passionate about
outside of work.”
Owchar’s story is one of hundreds that was heard during
CP’s first system-wide safety walkabout conducted this past
January. The walkabout took place at 112 locations across the
network. Some 382 managers participated, engaging with more
than 700 employees to get a pulse on safety culture throughout
the company.
HIM DOWN FOR A SERIOUS TALK
—
2
CHANGING THE CONVERSATION
Safety officers, including senior vice-presidents, general managers,
trainmasters, superintendents and managers from all operating
groups took to the property in cross-functional teams with two
main objectives: discuss safety expectations with employees and
engage in thoughtful conversations to encourage employees’
involvement in future discussions about safety.
“The key to this is to be candid with each other,” said
Keith Creel, President and COO, during the safety walkabout
kickoff conference call. “No matter what your level or role in
the organization, the purpose of this exercise is for all parties,
yourselves and the employees you engage with, to be open and
upfront with each other.”
Employees such as Owchar, were compelled to share their
stories and expertise, and offer their take on where improvements
could be made, not only with regards to safety but in areas where
processes, materials or service could be improved.
“Over all, it was a tremendous success,” says Sutherland. “Once
people knew what we were doing and understood what we were trying
to accomplish, the channels of communication and participation
opened up. We got some great feedback from the field.”
VOL.11 | SAFETY
HOME
BUILDING SUCCESS TOGETHER
From Roberts Bank, B.C. to Albany N.Y., and from Harvey, N.D.
to Nahant, Iowa, for Keith Creel, safety and success go hand
in hand, and working together is the key piece to determining
our success.
“It’s a critical component to getting an employee to the point
where they are doing it because they want to; not just because they
have to, but because they feel like they are a valued part of our
success,” said Creel. “It’s our responsibility as leaders to create a
culture where employees feel like they are part of something bigger
than themselves, where they don’t feel like they are just a number.
Because they aren’t.”
“IT’S A CRITICAL COMPONENT TO GETTING AN EMPLOYEE TO THE
POINT WHERE THEY ARE DOING IT BECAUSE THEY WANT TO,
NOT JUST BECAUSE THEY HAVE TO, BUT BECAUSE THEY FEEL
LIKE THEY ARE A VALUED PART OF OUR SUCCESS.”
Cross-functional safety officers engage
with employees in Toronto Yard.
Glenn Owchar talks safety
at Alyth Diesel Shop.
In late January, employees showed that they are willing to
contribute to our success, putting forward 309 corrective actions
for general managers to follow up on.
“A big take-away from this exercise for us was that there
is an appetite for these discussions,” says Sutherland. “The
responsiveness from employees was encouraging and we
look forward to continuing these types of exercises to build
stronger relationships.”
Getting people to invest in their own safety is easier when you
invest in getting to know them, and in the end that is what the
safety walkabout is all about—getting to know employees such as
Owchar, and what has made his 35 years of service a success.
“Getting back to face-to-face interactions at a time when most
people spend their days behind a computer screen is what will
ultimately change behaviour,” says Owchar.
For Owchar, safety simply comes down to the picture of his
family in his locker, which serves as a reminder before each shift,
of the conversation he had with his son and a desire to continue
to build wooden toy trains for his grandsons when he retires.
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3
HOME
1 WHAT’S THE KEY TO SURVIVING
SHIFT WORK?
Well, this is my first week back on
nights after about a year off. During
the heart of the winter, I work nights
after the harbour freezes up and
Thunder Bay operations slow down.
QUESTIONS
It’s tough, but once you set up a good
sleep schedule, you manage. I make
sure to get a nap in after supper. But
LISA DUCHARME
it’s important for me to pick up my
son and spend time with him before
heading to work. Coffee helps!
2 TALK ABOUT A TYPICAL DAY IN
THE LIFE OF A SWITCHPERSON.
The day starts with a job briefing
where safety is the key focus. We talk
about the work we need to get done
that day and the decisions to make
to get it done safely and efficiently.
Normally I’m in the yard servicing
customers and switching, building
trains. Sometimes I also work with
carmen setting up trains on the road.
It’s a physical job. I walk a lot of track
coupling air hoses, making joints and
lining switches. I have to climb up and
down the cars a lot to release or set
handbrakes. The cars are then pulled
onto different tracks and organized
for final destination. I typically work
an eight-hour shift, either as a crew
member or a foreman, depending on
who I’m working with.
3 WHY DID YOU CHOOSE THIS
POSITION AT CP?
HER ALARM IS SET TO GO OFF AT 1:00 P.M. THE
I saw the ad for switchperson in the
SAME TIME MOST FOLKS ARE WRAPPING UP THEIR
local paper. I always liked trains,
LUNCH HOUR, Lisa Ducharme is waking up after her
yet unlike a lot of folks who work
night shift. Ducharme, 45 years old and with CP for
on the railroad, I had no idea what
12 of those years, is the quintessential multi-tasker in
to expect, and had no relatives or
her roles of wife, mother, volunteer and Thunder Bay
friends working for CP. But, this was
Yard Switchperson. Ask Lisa how she does it all and
a point in my life where I wanted to
her response is, “One big calendar.”
try something different. The training
“Organization,” says Ducharme, “is key.” For this
—
4
took six months, and I became
busy woman and mother of an equally busy 13-year-old
more comfortable as my knowledge
son, Noah, she feels her years on the job have served
increased. It was also important for
her well in striking the right balance between work
me to work in an assigned area so I
and life at home. Just after her alarm clock went off,
could count on being home for my
Canadian Pacific Magazine caught up with Ducharme
son. This is what I liked about being
to pick her brain about how she makes it all work.
a switchperson.
VOL.11 | PEOPLE
HOME
“ I MEAN, OBVIOUSLY AS A WOMAN YOU
STAND OUT, BUT IF YOU WORK HARD,
CARRY THE LOAD, ARE SOCIABLE AND FUN
TO BE AROUND, PEOPLE SEE THAT AND YOU
START TO GAIN THE RESPECT OF OTHERS.”
4 YOU WORK IN A FIELD
to conductor. Being a conductor
WHERE THE MAJORITY OF YOUR
would position me to retire earlier.
CO-WORKERS ARE MEN. HOW DO
Plus, in five years my son will
YOU FIND THAT DYNAMIC?
be old enough to allow me the
I have always been treated
flexibility to work different shifts.
well, and with respect. I mean,
obviously as a woman you stand
8 SPEAKING OF RETIREMENT,
out, but whether you are man or
WHAT WOULD YOU LIKE TO DO
woman, if you work hard at CP,
WHEN YOU LEAVE CP?
carry the load, are sociable and
We used to own a hobby farm,
fun to be around, people see that
and had chickens. I miss the
and you gain their respect.
countryside—love hiking and
5 WHAT DO YOU FEEL ARE
walking trails in the fresh air, and
tending to small animals. The idea
IMPORTANT ATTRIBUTES FOR
of being back in the countryside
THE JOB?
and walking trails is appealing.
Being organized is essential.
We moved inwards to
Having a positive attitude and
accommodate my son’s hockey
good communications with your
and football schedules. When
crews, supervisors and customers
Noah is older, we would like to get
is also vital. If you want to work in
another farm. It’s what we love.
a bubble and do your own thing,
it would be difficult to succeed in
this role.
6 WHAT IS YOUR FAVOURITE
9 ARE YOU INVOLVED WITH
YOUR SON’S SPORTS?
Yes, I was his hockey team
manager for the past four years,
PART OF THE JOB?
but decided to step back this year.
Interaction with customers. I enjoy
I also help with fundraising for his
the experience of providing good
football team. Mostly though, my
service and seeing that make
duties centre on getting him to his
a difference for them. That’s
games on time!
important to me. They are paying
for good service, so it is up to me
10 HOW DOES YOUR
to make sure they receive just
FAMILY FEEL ABOUT YOUR
that. When I pay for something
CAREER CHOICE?
I expect the same, and try to
This field offers excellent work
operate that way when I’m the
experience, and a significant
one providing the service.
opportunity for women to make
7 WHERE DO YOU SEE YOURSELF
a good living and do a fulfilling
job. It’s very rewarding, physically
FIVE YEARS FROM NOW?
demanding and you stay in great
Definitely using my qualifications
shape without having to go to the
as a conductor. I think it would
gym. My husband and son are
be a natural transition to move
supportive and respectful of what
from working as switchperson
I do. It was an easy choice for me.
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IT’S A
TOUGH
JOB
THE CHANGING WORLD
OF LABOUR RELATIONS
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7
HOME
L
abour relations and
collective agreements can
be steeped in tradition, but
year after year of doing the
same thing brings us to a point
where we have to ask ourselves,
“Is there a better way?”
Does it always have to
be a lengthy fight? A twoor three-year deal? A bare
minimum ratification?
With the right people and
open minds, more can be
done. With strong leadership,
foresight and a willingness
to challenge the status quo,
collective agreements can
change for the better.
In Canada and the U.S.,
positive changes are happening
on the labour relations front.
In the U.S., the system of
work and hours for running
trades has changed for the
better. With forward-looking
union leaders and a focus on
employee health and safety,
the future looks bright.
However, these changes
didn’t occur without some
initial caution on the part of
unionized employees, says Rob
Schulze, a locomotive engineer
based in Harvey, N.D.
“I worked under the old
contract work rules for over
20 years and knew the system
well,” says Schulze. “Leaving
my comfort zone was a
difficult decision.”
—
8
Now, Schulze embraces
the new deal and his newfound ability to plan ahead
with family and friends.
“Throughout my career,
one of the biggest
problems I’ve
had is getting
time off from work. Family
and friends had to plan
events not knowing if I’d be
there with them. Most of
the time, I wasn’t. With our
new agreement, I can flip the
calendar months in advance
and say with certainty, ‘I’m
off that day. You can count
on me being there.’ It’s a real
credit to the BLET and CP
negotiating teams.”
LONG-TERM VISION
There are now seven
labour agreements
between CP and its
Canadian unions, six
of which are record
length (as long as
six years), receiving
ratification levels as high
as 97.5 per cent. Teamsters
Canada Rail Conference—Rail
Traffic Controllers, Unifor’s
mechanical employees,
International Brotherhood
of Electrical Workers,
Teamsters Maintenance of
Way Employees Division,
CP Police
Association
and United
Steel Workers
have ratified
long-term deals.
On the U.S. side,
CP and the
Brotherhood
of Locomotive
Engineers and
Trainmen (BLET)
on the Soo Line
HOME
and the Dakota, Minnesota &
Eastern Railroad (two wholly
owned CP subsidiaries),
recently ratified three-year
agreements with an option to
extend by two years. These
long-term agreements will
improve the quality
of life for
some 700
engineers,
conductors
and trainmen,
while giving them more
money to take home at the end
of the day.
WAGES ON THE RISE
The new hourly-rate agreement
with the BLET brings an end
to a mileage-based wage system
from the steam engine era and
provides CP with increased
flexibility and transparency, the
employee with two consecutive
days off and significantly
increased wages. Ultimately,
the ratified agreements with the
BLET will improve network
efficiency by providing more
clarity around working hours
and scheduled time off.
While negotiations were
sometimes slow and arduous,
BLET General Chairman
Peter Semenek believes it was
well worth the time and effort.
“These agreements
could actually produce a
win-win outcome for the
parties,” Semenek says.
“Our BLET engineers and
trainmen gained significant
wage increases that should
put them at or near the
top of the earnings scale of
contract railroad employees
throughout the United States.
But most importantly, the
carrier and our organization
were finally able to address
quality of life issues that have
been ignored for far too long.
Our engineers and trainmen
should have a clearer picture
of when they will be going to
work and when they will have
time off for rest and to spend
with their families.”
In July 2015, CP
negotiated a six-year contract
with the Brotherhood of
Railway Carmen (BRC), a
division of the Transportation
Communications Union/
International Association
of Machinists. The BRC
represents employees on
the Soo Line Railroad.
“I WORKED UNDER THE
OLD CONTRACT WORK
RULES FOR OVER 20 YEARS,
AND KNEW THE SYSTEM
WELL. LEAVING MY
‘COMFORT ZONE’ WAS
A DIFFICULT DECISION.”
ROB SCHULZE
—
9
HOME
WIN-WIN AGREEMENTS
With these contracts in place,
CP is in a strong position
to continue delivering on its
promise to provide the best
service at the lowest cost. It’s a
position that Nicole Methven,
Director of Sales Auto and
Transload, likes to work from.
“Automotive customers
place value on timely,
consistent, safe and reliable
service. Labour stability
provides our customers with
the confidence that we can
meet these requirements,” says
Methven. “CP has negotiated
long-term agreements with
many of its unions going
forward to 2018, and as a
result will avoid the potential
for major supply-chain
disruption—a selling feature we
leverage daily.”
Semenek agrees that a
strong collective agreement
gives the company a solid
foundation to work from.
“For the carrier’s part, they
gained considerable flexibility
to schedule and handle
the crews as needed,” says
Semenek. “This should give
them essential tools to improve
efficiency. The agreement
also looks to the future as
it gives direction for future
wage negotiations.”
agreement. In December
2015, they reached an
arbitrated agreement, which
will expire on December
31, 2017.
CP and the TCRC
had previously agreed on
wages, term and benefits.
The government-appointed
arbitrator, Honourable George
W. Adams, made several
important rulings, including
allowing for, under certain
provisions, locomotive video
and voice recording. CP VicePresident, Human Resources
and Labour Relations Peter
Edwards was impressed with
the work done by Mr. Adams.
“He took in volumes of
information from both sides
and processed it with ease,”
Edwards says. “His ability
to understand the issues at
hand and the complexities
associated with railroading
was impressive.”
While CP will continue
to push TCRC leadership
on a model that enables it
to properly schedule crews,
provide mandatory rest
options and maintain the
highest standards of safe
railroading, the Adams Award
is good news for employees,
customers and shareholders.
It’s also a step in the right
direction for all stakeholders.
NEGOTIATIONS WITH THE TCRC FOCUS ON THE FUTURE
Teamsters Canada Rail
Conference-Running
Trades (TCRC) represents
CP’s approximately 3,000
active locomotive engineers
and conductors.
CP and the TCRC went
into government-mandated
arbitration on May 15, 2015,
and worked diligently to
come to a mutually beneficial
—
10
The future, thanks to the
hard work of many of the
union leaders and CP’s labour
relations team can be summed
up with one word: certainty.
“In the simplest terms,
this contract pays me for
time spent at work and
provides me time off with
my family and friends,” adds
Schulze. “Time spent at and
“THROUGHOUT MY CAREER, ONE OF THE BIGGEST
PROBLEMS I’VE HAD IS GETTING TIME OFF FROM WORK.
FAMILY AND FRIENDS HAD TO PLAN EVENTS NOT
KNOWING IF I’D BE THERE WITH THEM. MOST OF THE
TIME, I WASN’T. WITH OUR NEW
AGREEMENT, I CAN FLIP
THE CALENDAR MONTHS
IN ADVANCE AND
SAY WITH CERTAINTY,
‘I’M OFF THAT DAY. YOU
CAN COUNT ON ME
BEING THERE.’”
ROB SCHULZE
HOME
away from work must be
balanced to have a successful
career and personal life. My
time spent at work may be
measured in dollars, but time
spent with family and friends
is priceless.”
From CP’s perspective,
certainty brings many
advantages. “With increasing
numbers of these progressive,
forward-looking agreements,
we are moving into an age
where we can better schedule
our service and deliver
improved results across the
network,” Edwards says. “But
more importantly, employees
can easily schedule their lives,
balancing work with the need
for quality rest and quality time
with family and friends.”
Yes, there is a better way
and with diligent, hard work,
leadership and vision, collective
agreements rooted in tradition
can continue to change for
the better.
—
11
HOME
ROLLING ON
THE RIVER
The Columbia River
snakes its way
alongside CP’s
tracks, through the
Columbia Valley
near Radium, B.C.
—
12
HOME
B.C. SOUTH
NESTLED IN THE SOUTHEAST CORNER OF BRITISH
Infrastructure enhancements such as centralized
COLUMBIA IS THE MOUNTAIN PLAYGROUND OF THE
traffic control have been implemented at Sparwood,
KOOTENAYS. Although best known for its alpine ski
B.C. to improve train speed throughout that subdivision,
resorts and beautiful lakes, this region also represents
subsequently reducing coal cycle times. As of January
a vital division of CP’s network. Our operations team
2016, coal cycle times have been slashed to 69 hours,
has worked hard to solve operational challenges and
down 22 hours from 2015.
improve service to some of our largest customers.
The major commodity in this region, which
The most substantial change in the Kootenay
Division came from the consolidation of Cranbrook
includes the Windermere, Cranbrook, and Fording
Yard. What was once a classification yard is now four
subdivisions, is coal. Several changes have been
tracks of run-through traffic. Since the closure, that
made to the operational plan to improve overall train
work is being done by crews over the road, essentially
speed and enhance coal cycle times during the
reducing what was once a bottleneck in our operations.
past year.
“We’ve introduced tower loading in Fording
“This was a huge change operationally for the crews
out here,” says Anders. “But they really stepped up to
and Greenhills,” explains David Anders, Assistant
the plate and we are switching cars faster and more
Superintendent, Kootenay Division. “With the loading
efficiently this way.”
process at those mines now automated, loading is
With Kootenay Division train speed in the green for
more efficient for the supply chain, and we benefit
the past six months, all the changes and hard work has
from additional cost savings.”
been paying off.
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13
HOME
COUNTING
DOWN
Top left: Coal cycle
time only includes
travel from the
mine to the port
and back. It does
not include loading
at the mine or
unloading at
the port where
CP does not
control operations.
OVER THE ROAD
Bottom left: With
the consolidation
of Cranbrook Yard,
crews are now
switching cars over
the road at sidings
such as Swansea,
Tochty and Yahk.
—
14
HOME
BORDER
BUSINESS
Top left: Kingsgate
targets are five
west and five east
trains per day, but
a busy day has 12
trains interchanging
Union Pacific (UP).
Trainmaster Jamie
Bailey waits for an
inbound UP train at
Fort Steele.
GOLDEN
INSPECTION
Top right: Golden’s
mechanical car
team has tightened
up their process for
inbound inspections
of coal unit trains,
contributing to
the reduction of
cycle time.
TRAINING
FOR SUCCESS
Bottom right:
Conductor Griffin
Smith, who has
been with CP for
five years, shows
then trainee Brent
Sippala what over
the road switching
is all about at Yahk.
—
15
HOME
DAY 1
112 cars loaded with durum wheat are lifted by
Train 320 from the Viterra elevator on CP’s main line at
Swift Current, Sask., destination Thunder Bay, Ont.
DAY 2
About a day and a half later (transit takes approximately
32 hours), Train 320 rolls into Thunder Bay Yard where
the local crew spots the cars at Viterra Terminal A.
PORT TO PURCHASE
PRAIRIES
TO PASTA
DAY 3
The durum wheat is dumped
from the cars into a pit and
elevated into the grain terminal.
roughly 250,000 tonnes of durum
DAY 46
in 2015. That translates to nearly
enough spaghetti noodles to
wrap around the circumference
FROM FETTUCCINE TO
of planet Earth. It’s also enough
SPAGHETTI AND FROM PENNE
grain to have earned CP revenue
TO TORTELLINI, at one point or
of $9.7 million.
another we’ve all eaten pasta.
What you may not have realized
a fantastic longstanding
upon wrapping that noodle around
relationship, which is supported
your fork is the extensive journey
by Viterra’s strong understanding
that went into providing you with
of the rail business and solid
that delicious bite of dinner. And,
linkages across all levels of our
CP’s role in getting it to you.
respective organizations,” explains
Though CP might not be
directly involved in rolling and
kneading these tasty noodles, we
Manager, Viterra/LDC.
“Viterra and CP believe that the
key to success and to growing the
durum wheat from locations such
business is for both companies to
as Swift Current, Sask. to Italy,
be as efficient as possible. This
where it is crafted into pasta before
spirit of cooperation has allowed
being shipped back to Canada.
CP to handle increased volume of
client of CP’s since 2007, shipping
BARILLA
Kevin Budd, National Account
are directly involved in shipping
Viterra has been an important
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16
“Viterra and CP have
The flour is
trucked to
pasta plants,
such as Barilla
in Parma,
Italy, where
it is made
into pasta.
grain for Viterra in 2015.”
RETURN TRIP
DAY 1
The pasta is loaded
onto a marine container,
which is trucked to the
Port of Livorno, Italy.
Here’s how the process of
approximately 20 per cent of
shipping durum wheat to Italy,
the durum wheat from western
and shipping pasta back to
Canada to Italy. We shipped
Canada unfolds:
VOL.11 | BUSINESS
HOME
DAY 9
The laker arrives at the Port of Montréal,
where it is offloaded into the terminal,
then loaded onto an ocean-going vessel
for the voyage to Europe.
MONTRÉAL
DAY 4
The durum wheat is loaded onto a lake
freighter (laker) destined for the Viterra
Terminal in Montréal. (Under normal
conditions, transit time from Thunder
Bay to Montréal is 119 hours.)
DAY 11
The ocean-going Panamax
vessel departs from the Port
of Montréal, destined for the
Port of Bari, Italy (21 days).
PORT OF BARI, ITALY
MILL
DAY 32
DAY 42
The Panamax vessel
arrives in the Port of
Bari, where it discharges
the durum wheat into
a terminal.
The durum wheat is trucked to a
semolina mill near Bari, where it
is ground into flour.
TORONTO
MONTRÉAL
DAY 19
The container is loaded onto a double-stack
flatcar and railed to a distribution centre in
Toronto. (Transit time from Toronto Vaughan
IMS to Edmonton IMS is 78 hours or 3.25 days
on Train 119.)
DAY 3
A container ship transports the
marine container from the Port of
Livorno to Montréal. (Transit time
is 16 days with Hapag-Lloyd.)
RETAIL
TERMINAL
DAY 23
The pasta and a mix of other
goods are loaded onto a truck
for delivery to retail stores, or
they’re loaded onto an intermodal
container, railed to a terminal such
as Edmonton, and delivered by
truck to retail stores.
—
17
HOME
CEO AWARDS
FOR MORE INFORMATION ON THE CEO AWARDS
AND THIS YEAR’S WINNERS, VISIT CP STATION.
RAILROADER OF THE YEAR
MARK REDD
GENERAL MANAGER, OPERATIONS,
CENTRAL DIVISION
MARK REDD SAYS WINNING
take individual action. The benefits
RAILROADER OF THE YEAR IS
are twofold—processes become
A TESTAMENT TO THE PEOPLE
streamlined. When someone has
HE’S WORKED WITH, the people
clear expectations and knows
who bought in and the people
what they should be doing in any
who supported all the success in
given circumstance, three people
St. Paul at the start of the year,
don’t need to double-check. Plus,
and subsequently Winnipeg,
this gives an employee a sense
Thunder Bay and everywhere else
of ownership and authority over
in the Central Region since his
a situation, which means a lot for
move north.
their morale.
Everywhere Redd has worked
doesn’t just talk it, he lives it.
urgency, instilled the value of the
The outcomes everywhere he’s
five Foundations and created a
worked speak for themselves.
plan—“the plan.” The plan outlines
“There’s nothing I would rather
daily expectations, promoting
do today than railroading.
the inevitable accountability and
I absolutely love the business.
resulting in improvements in
It’s been good to me, and
terminal productivity and safety.
supports my family. That’s what
Mark’s success involves more
—
18
Whatever the foundation, Mark
he’s championed a sense of
I’m here for. Railroading gives
than just telling people how to
me an opportunity that no other
operate. He empowers them to
career can.”
VOL.11 | PEOPLE
S
HOME
TERMINAL OF THE YEAR
ST.PAUL
THE FIRST EVER CP HAS HEART AWARD WINNER
JEFF CASTELLARI
SUPERINTENDENT
SHAWN MOWDER
CONDUCTOR
DARIN STERN
ENGINEER
CP HAS HEART
KYLE LINDSAY
CONDUCTOR | MY BROTHER’S
KEEPER (WESTERN REGION)
PROVIDE SERVICE
OPTIMIZE ASSETS
Operations and Sales in
Creating tools for success
DANAH GRIFFITH
SPECIALIST, MANAGEMENT
SYSTEMS
Edmonton working together
(Ogden Headquarters)
to grow business and improve
customer relationships
ADAM SMITH
SUPERINTENDENT
IAN PAQUETTE
LOCOMOTIVE ENGINEER
PAUL SNODDY
ACCOUNT MANAGER
MARTA KOLEVA
ACCOUNT MANAGER
JOHN BAIRAKTARIS
DIRECTOR, LABOUR
RELATIONS
JASON LACHANCE
ANALYST, PERFORMANCE
METRICS
PETER FINNIE
MANAGER, PROFITABILITY
RAPINDER DHALIWAL
MANAGER, COST
DEVELOPMENT
executing for the future
OPERATE SAFELY
BRENT PROKOPCHUK
ASST. SUPERINTENDENT,
REGINA
Using the principles of
GEORGE CAMPBELL
CONDUCTOR
CONTROL COSTS
Bridging the gap, designing
savings (Southern Region)
NAVEEN GOVINDU
SPECIALIST, BUSINESS
SYSTEMS
ALEX KAUMEYER
ANALYST, BUSINESS
SYSTEMS
DEVELOP PEOPLE
Doing it safe, doing it right
(Prairie Region)
Showing what we can do,
MURRAY GOULD
LOCOMOTIVE ENGINEER
SHAILESH YERRAM
SOLUTION ARCHITECT
Consequence Leadership to turn
around an unwieldy safety culture
PAT REMILLARD
DIRECTOR, PRODUCTION,
FACILITIES
JOEL KENNEDY
WESTON SHOPS
LISA BRYSON
ASST. SUPERINTENDENT,
OPERATIONS, BRANDON, MAN
Driving Honda satisfaction
and helping grow the business
in Ontario
MORRIS PRYCHITKO
SUPERVISOR, MECHANICAL
To receive award on behalf of
union employees for their help
turning around Weston Shops.
WILLIAM McCARTHY
DIRECTOR, STRUCTURES, U.S.
Helping drive CP’s safety culture
with technology
Drive to make the most of what
you have: auto fleet optimization
ROBERT TULLY
DIRECTOR, SAFETY
MANAGEMENT SYSTEMS
ROD BURGAR
MANAGER, VEHICLE
FLEET SERVICES
BRENDAN PHILP
SPECIALIST, MANAGEMENT
SYSTEMS
JERRY OLIJNYK
SUPERVISOR, VEHICLES
—
19
HOME
TALK
THE
TALK
CP POLICE SERVICE (CPPS)
HAS SOLVED ITS OWN
COMMUNICATIONS CHALLENGES
and set a new standard for
international emergency
communications within CP with
a new technological update.
Inspector Paul Murray
and his team set out to find
a new solution for their
telecommunications issues and
discovered that major service
providers were excited about
the potential of Radio Over IP
—
20
(RoIP) technology.
This technology
leverages coverage
provided by cellular
networks to facilitate
communications over
greater distances than
standard land mobile
radio (LMR).
“We found there were a
small number of companies
leading the way, one of
whom (Twisted Pair) had a
track record providing missioncritical communications to the
U.S. military,” Murray said.
Their product, WAVE,
offers a seamless, cost-effective
RoIP-based platform on
a handheld cellular device
using cellular, Wi-Fi and data
networks available anywhere
in North America. Now CPPS
members have the ability to
communicate effectively using
a platform that leverages
modern technology.
For the first time in its
100-year history, CPPS has
the ability to seamlessly
communicate with officers
in every area of the network.
Now officers patrolling
operations in White River, Ont.
will always stay connected
(previously a challenge due
to reception issues). With the
touch of a button, the Police
Communications Centre
can contact officers and first
responders on the ground if
an emergency occurs in the
mountains of British Columbia.
And if we have an incident in
North Dakota, CPPS officers
on both sides of the border can
communicate without fear that
their call will be dropped.
“Now we have the
ability to reach all of our
members,” says Nicole Luneau,
Communications Officer.
“With the last system, we
couldn’t reach certain areas
“NOW WE HAVE THE
POWER TO REACH ALL
OF OUR MEMBERS.
WITH THE NEW SYSTEM,
WE CAN EVEN USE
GEOLOCATION TO
PINPOINT EVERY
ON-DUTY OFFICER’S
EXACT LOCATION.”
VOL.11 | SAFETY
HOME
in Saskatchewan, Northern
Ontario, British Columbia
and Minneapolis. With the
new system, we can even
use geolocation to pinpoint
every on-duty officer’s
exact location.”
A growing CPPS, now
with more than 100 officers,
is responsible for the safety
and security of CP employees,
properties and assets across
12,500 miles of track. Since
the 1900s, communicating to
ensure the safety of CP Police
Officers, let alone dispatching
them to emergent situations,
has always been a significant
challenge. Over the years, a
variety of different platforms
attempted to overcome this,
but none provided solutions to
spotty coverage, limited range
and the expense related to
satellite phone technology.
After their existing
telecommunications service
provider announced they would
be discontinuing their MiKE
cellular push-to-talk service,
CPPS used the opportunity
to find a secure and efficient
communications tool that
would rectify their issues and
extend beyond their needs.
“From the outset, we
didn’t just want to improve
our communications across
the network, we also wanted
to improve communications
with internal and external
stakeholders,” says Murray.
“We reached out to our signals
and communications team and
approached current service
providers and large players in
the industry.”
The WAVE platform linked
with smart phones also has the
power to integrate with legacy
LMR systems and desktop
communications. “This
allows staff in the field using
traditional radio, staff using
smart phones and those sitting
at their desktops the ability
to communicate and share
information,” says Murray.
“We’ve never had that kind of
integrated capability before.”
PAYING IT FORWARD
A big win for Murray and his
team, they began exploring
different avenues to apply this
forward-thinking technology.
They quickly realized the
product could be leveraged
to create an integrated
communications point between
CPPS, HazMat and facilities.
“Integrating a relatively new
technology and application
into a railroad environment
also has challenges,” says
Murray. “While there is no
completely seamless and
foolproof radio system on the
market, the CPPS is working
closely with Motorola (new
owners of Twisted Pair) and
Samsung (Android provider)
to ensure that reliability and
efficiency concerns raised
by police officers in the field
are addressed and corrected
without compromising
officer safety.”
With dead zones and
busy signals a thing of the
past, CPPS can plan for the
future and reshape emergency
communications within CP.
—
21
51
HOME
FOUNDATIONS
A BUILDING IS ONLY AS GOOD AS ITS FOUNDATION.
THE SAME PHILOSOPHY APPLIES WITH RAILROADS.
Each of the five Canadian Pacific Foundations is a guidepost, designed to
support you by providing a standard and a focus with which you can base
your career on as we continue building a positive and productive culture.
PROVIDE SERVICE
RICKHI
MISRA
ASSISTANT SUPERINTENDENT, EDMONTON
(currently Superintendent, Operations, Vancouver)
I’m a second-generation
takes the guessing out of the
railroader, have been with CP for
program and makes it easier for
more than 20 years and worked
crews to execute their roles. Our
in many different positions during
on-time train performance has
my time here. A few years ago, I
gone from 30 to 95/100 per cent,
stepped into the role of assistant
95 being a bad day. It’s incredible.
superintendent. I spend most of
I’ve received phone calls from
my time between Edmonton and
customers thanking us for the
Red Deer, servicing approximately
service we’ve been providing.
80 customers within that territory.
One customer even brought
There’s been a major trans-
us donuts and coffee to say
formation at Edmonton with the
change in leadership. CEO Hunter
A lot of hard work goes into
Harrison has reintroduced the
the planning and strategy of our
basics of railroading and is holding
operations, and to watch it all
people accountable. Customers
unfold and take part in it brings
are our bread and butter, so we
a feeling that can’t be described.
need to provide a scheduled
—
22
thank you.
Since this interview, Misra
service and depart trains on time.
has taken over as Superintendent,
We’ve taken this simple concept
Operations in Vancouver, and
and run with it, and have been
now he and the leadership team
very successful.
there are working to apply the
We have a game plan that
same principles and processes
outlines exactly who needs to be
to drive similar success on the
where and when, every day. This
West Coast.
VOL.11 | PEOPLE
2
3
HOME
CONTROL COSTS
ARNIE
FERGUSON
DIESEL MAINTAINER
I grew up in Revelstoke and trans-
for scheduled maintenance and
ferred to Golden in 1987. I’ve been
repairs. By operating this shop
in Golden ever since, working for
and using up-to-date technology,
CP as a locomotive mechanic. My
we are able to regularly maintain
job is all about problem-solving;
more locomotives, which in turn
I am called out on the road when
results in less breakdowns and
things break down, and could
problems down the road. This is
be changing out traction motors,
how we’re controlling costs. When
fixing a locked axle or dealing with
you think about it, if a locomotive
an oil leak. There are many chal-
breaks down on the tracks, there’s
lenges with this job that you have
a good chance it’s blocking
to be prepared for at any given
other rail traffic. This costs big
moment. I love it, though. There’s
money. We’re spending more
a great deal of satisfaction when
on maintenance now, and more
you can properly fix something.
time double-checking equipment
We’re running a new shop
here in Golden, which we use
before we send trains out. But
we’re also saving more in the end.
OPTIMIZE ASSETS
NICK
SOHNS
DIRECTOR, MECHANICAL, U.S. EAST
I’m Director of Mechanical, U.S.
put a couple of locomotives on a
East, responsible for Bensenville,
train and send it on its way. You
Ill., and Davenport and Mason
can’t just overpower trains and
City, Iowa, and am approaching
send locomotives out without
my 23rd year with CP. Most of my
knowing your inventory. Every
family works for CP, and each and
single locomotive needs to be
every one of us is passionate about
utilized properly. Our inventory
this railroad.
management has changed quite
I’ve seen changes during my
a bit in the sense that we no
time here, but nothing like this
longer have heaps of unnecessary
recent one. Now we’re able to do
equipment sitting around. We
more with less. For example, when
closely monitor what is coming in
we have locomotives or cars that
and going out.
need repairs, we’re not just repairing
The most important thing
them so they’ll make it to the next
about my role is that employees
destination and then passing the
understand this is not about
problem off. It’s important to make
getting rid of jobs to pay for cor-
quality repairs since there is less
porate cost. It’s about doing more
inventory in the system.
with less. Every day we focus on
What I’ve learned about optimiz-
utilizing not only our assets, but
ing assets in the last few years is the also our people. When everyone is
power of planning. It sounds simple,
on the same page, you really feel
but there was a time when we would like you’re part of a team.
—
23
4
HOME
OPERATE SAFELY
COREY
JOHNSON
SIGNALS AND COMMUNICATIONS TECHNICIAN
5
I’m a signals and communications
personal level; I’m thinking about
technician with CP and responsible
the safety of the general public.
for servicing crossings, all the
At CP, we hold ourselves to the
signal systems, and signals for
highest degree of safety. It’s my
trains and power switches. I’m a
job to make sure crossings in my
backup for the maintainers; when
territory are being looked after,
they have problems they call me
which means testing the gates,
in to help with the technical side
bells and warning times often.
of things. My territory covers
I know a lot of people in these
Wisconsin up to Hastings, Minn.
small towns and keeping them
I enjoy working outdoors and in
safe is my number one priority.
different areas and towns. This
It’s easy to want to take shortcuts,
job doesn’t come without its
but there are consequences if you
challenges though. With our tracks
do. We’ve got standards that need
being close to the Mississippi River,
to be upheld and when they are
flooding can occur during spring.
not, you’re tempting fate with not
Add extremely cold temperatures
only your life, but with everyone
to the mix and you have yourself a
else’s. It’s a good day when we
good set of challenges.
all go home safely. That’s what
While doing my job, I’m not
only thinking about safety on a
matters most at the end
of the day.
DEVELOP PEOPLE
MIKE
PLEW
CONDUCTOR
I’m a conductor with CP based
moment and focused on every-
out of MacTier, Ont. I was a dairy
thing going on around you. This
farmer for a long time before
is the best advice I’ve ever been
making the switch to the railroad.
given, and I have since passed it
Being a farmer and working for
along to our new-hires. Another
the railroad aren’t so different.
priority, and probably the most
It comes down to the same two
important one, is safety. When
fundamentals for me: working
I’m mentoring a new conductor,
hard and doing the job with pride.
teaching them to be aware of
It isn’t just about running trains,
their surroundings is important.
it’s about being a team player.
Some of these people have only
Putting in the time and effort to
watched a train go by at a cross-
train new people is very important.
ing; they haven’t even set one foot
They’re the future of our railroad.
close to the railroad. You have to
When I started with the railroad
—
24
ensure that when they step into
in 2008, the people training me
the yard, their first priority is to
focused on completing the job at
take care of themselves so we
hand and not thinking too far in
can all go home safely.
advance. Basically, to be in the
VOL.11 | PEOPLE
HOME
LACE UP
WITH LEGENDS
For more than a century, BBBS
has been helping children reach
their potential through their
mentoring program. For a small
town like Yorkton (population
“AS YOU CAN IMAGINE, WE DON’T SEE A
LOT OF THINGS LIKE THIS AROUND HERE.
I KNEW IMMEDIATELY THAT I WANTED TO
PLAY AND HELP IN ANY OTHER WAY I COULD.”
15,000), BBBS is one of the only
outreach programs available.
HAPPY MEMORIES OF BEING
lost focus on making the game a
game to cheer for their new
success and more importantly, on
hometown heroes.
A PART OF A TEAM, LEARNING
GETTING STARTED
making a positive impact on the
FROM GREAT COACHES AND
It didn’t take a lot of arm-twisting
children’s lives.”
HAVING FUN on the rink stayed
to get Superintendent Greg
with Moose Jaw Conductor Dolan
Squires on board, supporting the
to join the home team, put
pulled on his hometown jersey and
Lemond throughout his life. Many
event from CP’s perspective.
together keepsake programs, sold
dusted off his hockey skills against
raffle tickets and campaigned
the Montréal Canadiéns alumni,
of those lessons still apply today
“Out here, we try to do what
Lemond rallied old teammates
GAME DAY
On November 26, 2015, Lemond
in his career as a railroader. So
we can to sponsor local events
for donations on game day. He
which included two-time 50 goal
when a game featuring NHL
in the small towns where we
purchased a hockey stick and had
scorer Stéphane Richer and tough
hockey legends came to his
operate,” says Squires. “This
the entire alumni roster sign it for
guy Chris “Knuckles” Nilan.
hometown of Yorkton, Sask., he
event gave us the opportunity to
a raffle prize.
laced up his skates to give back
not only do that, but also help
to a community that gave him
children in a small town who
thanks to Dolan,” says Van de
believe that I got to share the
so much.
might not usually receive this kind
Bon-Nicol. “Whether it was
ice with those guys.”
of support.”
a player being sponsored, a
“As you can imagine, we don’t
“We raised more sponsorship
“It was a surreal experience,”
says Lemond. “I still can’t
When all the pucks were
see a lot of things like this around
Lemond worked alongside
program ad or ticket sales, it
dropped and the final whistle had
here. Immediately, I wanted to play
BBBS Executive Director Irma Van
all helped raise funds for our
blown, the only score that really
and help in any way possible,”
de Bon-Nicol to coordinate the
mentoring programs.”
mattered was the $19,066 raised
says Lemond.
tournament, which CP supported
Spearheading a buddy pro-
to support the Yorkton BBBS pro-
with the $600 sponsorship fee,
gram, Lemond matched children
gram. Lemond’s individual efforts
Big Sisters (BBBS) announced
200 pucks and six Holiday Train
from BBBS with a Yorkton player
raised $1,000 of the final total.
they were hosting the Montréal
tickets to be used as raffle prizes.
for an evening where they were
Last September, Big Brothers
Canadiéns Alumni Tour in
“The children will never forget
“I saw this as an opportunity to
treated to a night out sponsored
give back to my community, and
Yorkton for a charity hockey game
the evening; getting to know
by Mr. Mikes Steakhouse. With
if that money helps children have
featuring such hockey legends as
the players and the excitement
their bellies filled with food and
the positive experiences I had
Guy Lafleur, winner of five Stanley
of watching the game,” Van de
hearts filled with excitement,
growing up, then it’s all worth it,”
Cup championships.
Bon-Nicol says. “Dolan never
the children attended the
says Lemond.
—
25
HOME
Throughout the year, CP hosts or is involved in a range
of events across the network, from Minneapolis to
Montréal. We want to see you there. Snap a photo of
yourself or co-workers at a CP event, or employees
who are representing CP in the community. Submit
your photos and we’ll try to fit them on our new
Out & About page. Make sure to follow CP Has Heart on
Twitter and Instagram to find out how CP employees
are getting fit and supporting heart health. Post a
photo of your own participation with #CPhasHeart for
your chance to be featured on CP’s social media.
For more information about CP events watch the notice board or event calendar
on CP Station. Event details are often posted on CP Station’s Community page.
BASEBALL
Mississauga, Ontario
This past summer, employees
at the Central Parkway
Mississauga office fielded their
first slo-pitch team. The team,
dubbed the 81s (named after
the company’s inception year),
placed third in their division.
Consisting of union and nonunion employees, the team
enjoyed playing throughout the
McDONALD’S PARADE
summer. Players demonstrated
Chicago, Illinois
good sportsmanship and
The Puffer Belly Express and employees in
comradery, and represented the
Bensenville took to the streets for the McDonald’s
company in a positive spotlight.
Thanksgiving Day Parade in Chicago last November.
CALGARY ROUNDUP
Calgary, Alberta
More than a dozen CP employees volunteered to
clean up CP’s 9th Avenue right of way in downtown
Calgary. Employees started at 1st Street SE and
headed east for three blocks, picking up garbage
and recycling.
GREY CUP
Winnipeg, Manitoba
Employees in Winnipeg, including
Pamela Arpin, GM, Network
Service Centre (left), enjoyed
a special Grey Cup family day
celebration. She and her daughter
(right), along with almost 400 other
employees had the opportunity to
—
26
89TH HOLIDAY PARADE
Milwaukee, Wisconsin
Employees and their families gathered to
get up close and personal with the
participate in the 89th year of the Milwaukee
championship cup.
Holiday Parade.
VOL.11 | PEOPLE
HOME
100 YEARS
Minneapolis, Minnesota
U.S. Bank, Village Green and
Canadian Pacific celebrated
the 100-year anniversary of
the Soo Line Building City
Apartments in Minneapolis last
November. The historic building,
which is now the site of luxury
apartments, hosted a
centennial party where CP donated
archival items for display.
Left: Andy Cummings, Manager, Media
Relations, U.S.; middle: David Drach,
Director, Real Estate, U.S.; right: Roger
Tertocha, Village Green’s Director of
Corporate Communications.
WINNIPEG SANTA
CLAUS PARADE
Winnipeg, Ontario
RETIREE:
ALLAN HARIK
Heather Hanna, Director, NSC,
Pat Remillard, Director of CP’s
Winnipeg Weston, and Maura
Kenny, Manager, Technology &
Winnipeg, Manitoba
Process, enjoy CP’s miniature
train at the Winnipeg Santa
Winnipeg-based railcar mechanic Allan Harik was
Claus Parade.
greeted with a handshake from Tony Marquis, Senior
Vice-President, Operations, Eastern Region, after
announcing his retirement from 42 years of service.
Starting his career in 1973 as a labourer in the diesel
shop, Harik became a qualified carman in 1978 and
finished his career as a road truck operator. After
years of being on the road, Harik looks forward
to spending time with his family and enjoying his
grandkids. He will always look back on his days at
CP fondly.
“I performed a lot of wrecking service and what
always stuck out in my mind was how hard everyone
worked to clear the line and clear it safely. We felt a
CP GOALS FOR KIDS
strong sense of pride after re-railing the cars. I will
Calgary, Alberta
always remember the comradery our crew shared
CP Goals for Kids program helped fund an
when dealing with those high-intensity situations,”
equipment donation to Queensland Community
Association Rink in Calgary. Kids in the community
are welcome to use the hockey equipment to get
HELPING HAND
says Harik.
“Allan is a devoted, hard-working railcar mechanic
outside and play. The donation was presented to
MacTier, Ontario
who is proud to work for CP,” says Kevin Hill,
rink volunteer Aaron Allard.
CP Police Service Sgt. Ron
Mechanical Manager. “No matter what time of day
Morrison (left) and Cst. Paulo
or night you speak to him, he is always engaged in
Silvestre (right) help guide the safe
the operation and can be depended on to get the job
journey and safe attendance by
done safely and correctly. He’s the type of employee
our guests and fans at Northern
who will be missed by those he’s worked with during
Ontario Holiday Train events.
the 42 years he’s been with CP.”
Left to right: Kevin Webster, Executive Director, KidSport
Calgary, Aaron Allard, Queensland Community Association
Rink volunteer, Richard Gotfried, Calgary-Fish Creek MLA,
Melanie Sortland, Manager, Events & Sponsorships, CP and
Melissa Murray, Manager, Community Affairs, CP
*Photo was taken off CP property.
—
27
HOME
FROM THE
ARCHIVES
ASK
CANADIAN
PACIFIC
ABOUT
CANADA
For 90 years, through an
effective campaign of attractive
marketing graphics, Canadian
Pacific shaped the world’s
view of Canada. Potential
passengers of all descriptions,
from tourists to immigrants,
were drawn to the new frontier
by CP with inventive design
and art that idealized Canada:
romantic, rugged, prosperous
and scenic. CP had ticket
offices all around the world,
and the company’s output
of posters and art for rail,
steamships, hotels, airlines,
telecommunications and
transport resulted in thousands
of images being printed in
every known language. A new
book featuring most of the CP
poster collection has just been
published. Titled Canadian
Pacific: Creating a Brand,
Building a Nation, the book
was authored by Marc Choko
using the resources of the
CP Archives Department.
Left: a classic 1950 design from artist
Peter Ewart, who created many iconic
images for CP.
—
28
VOL.11 | 2016
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EDITORS
Martin Cej, Andy Cummings, Vanessa Difruscia, Steven Noble
WRITERS
Justyna Babski, Jeremy Berry, Vanessa Difruscia, Brenda Land,
Steven Noble, Joshua Pender, Jade Wong
PHOTOGRAPHERS
Vanessa Difruscia, Kristopher Grunert, Tomas Krauss,
Ewan Nicholson, Steven Noble, Matthew Plexman
SPECIAL THANKS
Thanks to Dan Sewell, David Anders, and everyone else who showed us hospitality during our
B.C. road trip, Scott Sutherland and everyone who welcomed us to take part in the safety walkabout,
Kevin Budd and the grain team for helping us track the “Prairies to Pasta” story, not to mention
Al Sauve, Doug Kinloch and everyone at CPPS. Thanks to everyone else who put up with
a camera, answered a phone call or email, contributed an idea or photo, or went out of their
way to help us with an interview, photo or any other off-the-wall request.
Please don’t forget to submit your Out & About pictures of CP employees
representing CP at events in and around their communities!
NEED HELP?
The Employee Family Assistance Program (EFAP) is available, free
of charge, to any employee interested in confidential counselling,
addiction services and other community resources for a wide
range of personal challenges. To get more information about
EFAP services or to use this resource, call:
Canada 1 800 735 0286
U.S. 1 800 432 5155
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