Liveaboards - Diving Holidays

Transcription

The Ultimate in Diving Holiday Experiences
2011 Brochure
Red Sea - Liveaboards - Australia - Belize - Bonaire - Cape Verde - Cayman Islands - Costa Rica - Fiji
Galapagos - Gozo - Grenada - Honduras - Indonesia - Malaysia - Maldives - Micronesia
Philippines - Thailand - Turks & Caicos - Multi Centre Holidays
ABOUT ULTIMATE DIVING
About Ultimate Diving
Ultimate Diving is a specialist diving holiday tour operator. We arrange holidays to over 35 destinations around the
globe offering a wide range of shore based holidays, liveaboards and tailor made trips including excursions. We are all
divers ourselves and understand what makes a good holiday. We choose our products selectively to create a range of
resort, hotel and diving options to suit budget divers and those wanting that special trip.
We have chosen our most popular holidays to present in this brochure. In many destinations we have more hotels and
liveaboards available, if you visit our website you can view more detailed information about the holidays we arrange.
Our Mission Statement
“To be held in the highest regard by the customers of the diving holiday industry for offering safe, exciting diving holiday experiences using good quality partners whilst focussing on delivering excellent value for money and a personalised
customer service.”
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RED SEA
Egypt
- SHARM-EL-SHEIKH
- Sharm-el-Sheikh
CONTENTS
Contents
INTRODUCTION
About Ultimate Diving
1
Diving Destinations
3
Responsible Travel
4
The Ultimate Overlay - Google Earth
5-6
Packaged to Tailor Made
7
Group & Single Holidays
8
Liveaboard Diving
9
Liveaboard Partners
10
New Ultimate Diving Website
11
Diving Offers
12
Learning to Dive
13
Advancing Your Diving Career
14
HOLIDAY DESTINATIONS
Red Sea
15-34
Red Sea Liveaboards
35-40
Red Sea Pyramids Holiday & Image Gallery
41-44
Maldives
45-51
Maldives Liveaboards & Image Gallery
52-54
Malaysia
55-59
Malaysia Liveaboards
60
Malaysia Tailor Made Holiday
61-64
Indonesia
65-78
Indonesia Liveaboards
79-80
Philippines
81-91
Philippines Liveaboards
92-94
Thailand
95-102
Thailand Liveaboards
103-106
Micronesia
107-110
Micronesia Liveaboards
111
Micronesia Tailor Made Holidays
112-114
Grenada
115-117
Grenada Liveaboards
118-120
Providenciales - Turks & Caicos
121-123
Turks & Caicos Liveaboard
124
Grand Turk - Turks & Caicos
125-128
Bahamas
129-132
Bonaire
133-136
Gozo
137-138
Cape Verde
139-140
Worldwide Liveaboards
141-146
Booking Conditions
147-148
www.ultimatediving.co.uk
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Sharm-el-Sheikh
DIVING
DESTINATIONS
- Egypt
Gozo
Red Sea
Bahamas
Cayman Islands
Belize
Honduras
Bonaire
Turks & Caicos
Grenada
Cape Verde
Cocos Islands
Galapagos Islands
Diving Destinations
With over 35 destinations to choose from you can be sure we have a holiday for you. We offer a variety of destinations for novice and experienced divers. Whether you are looking for your first underwater experience or a trip of a
lifetime we are sure you will find something that suits your needs.
Deciding on what destination to visit maybe based on what you want to see. If you want big stuff then somewhere
like Sipadan or Galapagos will blow you away. For those macro nuts we recommend places like Lembeh which offers
some of the best macro diving in the world.
If budget is your restriction get in touch as we run many offers with our partners and can advise how best to get as
much as you can for your hard earned cash.
Our new destination, the Philippines, offers great value and you can see pelagic fish, macro and even the illusive
thresher shark which is indigenous to the area of Malaspascua. No myth they can be spotted. Visit our website to
watch our thresher shark, destination and diving videos of the Philippines.
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RESPONSIBLE TRAVEL
Truk Lagoon
Philippines
Maldives
Thailand
Borneo
Yap
Palau
Indonesia
Fiji
Australia
Responsible Travel
As we are all aware of the issues surrounding climate change and the effects pollution is having on the environment
we all aim to minimise our damage by recycling, using less power, driving more efficient cars and understanding how
each person can do their bit to help keep the environment clean. We work closely with our partners to ensure our
holidays have minimal impact on the local environment and its communities.
We donate £1 for every booking to the carbon balanced fund operated by the World Land Trust for every holiday
booked. We also offer carbon balancing on the flight element of our holidays with prices ranging from £15 for short
haul and £55 for long haul. To find out more visit our website or ask when booking your holiday.
For more information about the carbon balanced fund or the world land trust visit:
http://www.carbonbalanced.org
http://www.worldlandtrust.org
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THE ULTIMATE OVERLAY
The Ultimate Overlay
Map Icon Legend
The Ultimate Diving Overlay
The Ultimate Overlay is a custom Google Earth overlay. It works very simply
by overlaying our information on a map of the earth.
Below are the icons you can expect to find when using the Ultimate Diving
Google Earth Overlay. Where you see an icon click it to find out more.
Our entire product range is captured within the overlay and all information
elements have distinctive icons for ease of recognition. The overlay also has
its own navigation (see above) so you can jump to different destinations if
you’re not sure where they are.
Country Icon
• Over 20 countries information
The revolution is here for divers to experience the newest medium of diving
information dissemination. Each item has a click through to the website
where you can read full details and make enquires or build your trip online.
Region Icon
The overlay is constantly being updated and improved with new destinations
and products being added. Visit our website for more information.
Resort Icon
In 2009 we are launching a community to develop the Ultimate Overlay and
we will allow community members to add and edit content on the overlay.
Find something in the wrong place, drop us an email and we will update the
overlay.
• Over 60 regions information
• Over 100 resorts information
Destnation Icon
• Over 35 destination overviews
Hotel Icon
• Detailed information on over 120 hotels
Key Features
• Over 150 destinations guides
Dive Centre Icon
• Over 120 hotels
• Choose and compare dive centre locations
• Over 50 liveaboard boats and routes
Dive Site Icon
• Over 80 dive centres
• More than 500 dive sites with images
• Over 500 dive sites(NEW!!)
• View detailed information and images at the click of a button
Liveaboard Boat Icon
• See the places before you travel
• Read about the next boat you could dive off
• Simple, structured navigation controls
• Quick link through to our website product information pages
Liveaboard Route Icon
• An information revolution for divers
• View detailed itinerary information and maps
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THE ULTIMATE OVERLAY
The Ultimate Overlay Experience
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PACKAGED
TO TAILOR
- EgyptMADE
Packaged to Tailor Made
We have packaged all our holidays in this brochure into seven night in resort durations. All our holidays can be
customised and tailored to your requirements and we can combine resorts such as Sharm and Dahab or Malapascua
and Moalboal, talk to one our of specialists about the possibilities. Our tailor made holidays to Red Sea have been a
massive hit with our customers visiting the historical sites and diving in the Sinai region (see pages 37-38).
Our website has also been updated to show standard package pricing to our destinations, one of the things customers have commented on is having better visibility of our prices to find the best deals. We also now show the cheapest 15 holidays to every destination and hotel to help you get the best value holiday.
All our holidays and component parts are ATOL or TTA protected, so if you are booking your own flight you can book
the liveaboard with us and ensure your liveaboard money is safe. We are also members of the Travel Trust Association a independent travel agent and tour operator trade association.
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GROUP
& SINGLES
HOLIDAYS
Egypt
- Sharm-el-Sheikh
Group & Singles Holidays
Finding the right holiday if you are travelling alone or in a group can be difficult. Dealing with single supplements
when travelling alone can add to the cost of the trip. We run cheap single diver weeks with many of our hotels with
no single supplements and we fix these weeks so other likeminded divers can congregate and dive and make new
friends. Visit our website for more information and dates of these holidays, or call us free for a chat about the options.
Are you the person responsible for a group of divers next holiday? Sometimes a daunting experience, well look no
further, we have arranged a number of club and group holidays to many destinations. One of the team will be appointed to you and will guide you through the arrangements and manage collection of monies from each person to
save you time, they will manage any personal touches needed and ensure everything is where it should be on arrival.
We liaise with the dive centre prior to your departure to set out areas of interest to the group so their dive masters
are ready to hit the ground running. Whether you are travelling alone or in a group Ultimate Diving can make it a
trip to remember.
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LIVEABOARD
DIVING
- Egypt
Liveaboard Diving
Liveaboards are a great way to get away from the crowds and get loads of diving in during your holiday. Generally
you can dive 4 times a day with the days built up around the diving schedule. With destinations from the Red Sea to
Palau in Micronesia the options are endless. We have over 50 different liveaboard routes available.
A great benefit of diving from a liveaboard is they can be at a dive site before day boats arrive and also visit the
more remote areas day boats cannot reach. This means less divers in the water when you dive increasing the quality of the experience. Some destinations are only accessible from a liveaboard such as the Cocos and Galapagos
Islands.
Our website has up to date availability on all the routes and boats so it’s quick and simple to pick the right trip for
you. You can also find detailed information on every boat and route including a sample itinerary.
We can arrange flights with the liveaboards or you can book just a liveaboard only.
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LIVEABOARD
Egypt - Sharm-el-Sheikh
OPERATORS
Liveaboard Operators
Ultimate Diving has partnered with a number of leading liveaboard operators to bring you a wide range of worldwide
liveaboard options. We choose only reputable operators for our holidays so you can be sure of a safe enjoyable time
on board.
We can help you arrange a liveaboard even if you are not booking your whole trip with us. We help many customers who are going on long trips, who come to us to pre-arrange their liveaboard so they can have confidence their
money is protected as its covered under our Travel Trust Fidelity Policy.
Our Liveaboard Partners
Aggressor - Aqua Cat - Celebes Explorer - Emperor - Expedition Fleet - Mermaid Liveaboards - Mike Ball - Peter
Hughes - Sea Bees - Spirit of Freedom - Taka Dive - Undersea Hunter - Wakatobi - Blue Planet - Golden Dolphin
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NEW ULTIMATE DIVING WEBSITE
New Ultimate Diving Website
We have been hard at work putting together our
new website. The upgrade has been centred on
simplicity so that it is easier to navigate content
and find prices for our holidays.
Simplicity in Navigation
You will find our new website very easy to
navigate due to us restructuring our content
and products. From our home page you are
now never more than 3 clicks from full product
details, maps showing the location of the product
and holiday pricing.
Google Mapping
We have integrated our Google Earth overlay in
with the website so you can see when looking at
a destination where the hotels, dive centres and
dive sites are as well as what liveaboard routes
and boats are operating in the area. You can
use the map to find a product and then select it
to view it on the website.
Watch Dive Videos Online
We have got our own HD underwater video camera so when we visit our partners we are putting
videos together of the resorts and of course the
diving! We have got videos of our new destination, the Philippines, live on the website now and
many more videos on the way. We are also keen
to add your diving videos. We will give you a
£25 discount voucher for any videos we use on
the website. Contact us for more information.
Beat the Credit Crunch
When you view a destination you can always see
our best 15 deals to the destination. Drill down
further into a hotel and see the best 15 deals to
this hotel. This should help you find the cheapest time to travel to your chosen destination.
Dive Site Reviews - Coming Soon
We have one of the largest dive site resources
on the web with over 500 dive sites listed on our
website. We will soon be offering you the opportunity to add reviews and rate dive sites.
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DIVING OFFERS
Diving Offers
Emperor Divers - Red Sea
Orca Dive Club - Dahab & Hamata
HALF PRICE DIVING & COURSES
Save 20%
Book a 4, 5 or 6 day dive pack and buddy gets the same for half price.
Book a 5 day dive pack in January Or February
Book a PADI Open Water or Advanced Open Water and your buddy gets half
price.
and get 20% off
1st January to 28th February 2011
1st January to 20th March 2011
2nd June to 17th of July 2011
Emperor Divers Liveaboards
Aggressor & Peter Hughes Liveaboards
SAVE 5%
SAVE £100
Book any Emperor Liveaboard departing in more than 10 weeks and we will
give you 10% discount per person travelling. Discount available when
booking your flight with Ultimate Diving.
Book any Aggressor or Peter Hughes Liveaboard departing in more than 8
weeks and we will give you £100 discount per person travelling. You do not
have to book your flights with Ultimate Diving to get this offer.
1st September 2010 to 30th October 2011
Moby Dives - Gozo
Be The First to Book!
HALF PRICE DIVING & COURSES
SAVE 5%
Book a package of 10 accompanied dives or a PADI Open Water course and
get 2 extra dives free of charge
Book any diving holiday to Indonesia, Thailand, Malaysia, Maldives,
Micronesia, Philippines or Grenada and get a massive 5% off your hotel
price. Offer only available when booking flights, hotel and diving.
Offer available throughout 2011.
See Bees - Phuket & Khao Lak
5% OFF COURSES
Group Offers
Book a PADI course and your buddy gets 5% discount on thier course.
FREE PLACES & SAVE £££
Offer available throughout 2011.
We have got group discounts from many of our hotels all over the world. If
you book your whole group with us including diving we can generally offer a
free place for every 10-12 people travelling.
Inmo Divers - Dahab
2011 HALF PRICE DIVING ON SELECTED DATES
Book a 3 or 5 day dive package and your buddy gets the same for half price.
We can arrange a livebaoard charter and can provide excellent prices and
free flights for up to 2 people.
Contact us for a quote, find a better price let us try and beat it!
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DIVE COURSES - LEARNING TO DIVE
Learning to Dive
Learn To Dive With Ultimate Diving
PADI Open Water Diver
Ultimate Diving works with dive centres that offer a safe and enjoyable
training environment to our customers. The Red Sea is very popular as it
has sheltered dive areas ideal for training and is good value for money with
packages starting at £550.
Feel free to give us a call to discuss learning to dive and what the options
are. Learn to dive courses can also be completed at many of our worldwide
destinations.
A increasingly popular way to learn is by doing a referral course, this means
you complete the reading and knowlegde prior to travel so there is more
time for fun diving when training is finished.
PADI Discover Scuba Diving
The PADI Discover Scuba Diving program gives you the experience of the
thrill of scuba whilst under the supervision of a PADI Professional. During
your adventure, you’ll have the opportunity to master some of the basic
concepts and scuba skills.
This course is the most popular of all diving courses and thousands of people
complete it every year.
Throughout the course, you will learn the fundamentals of scuba diving,
including areas such as dive equipment and techniques that will give you the
confidence and skill to become a responsible diver.
The course entails completing five pool dives and a number of knowledge
development sessions with a final exam and by completing four open water
dives.
As a certified PADI Open Water Diver, you will have the freedom to dive with
a buddy andwhere in the world. If you have already completed the PADI
Discover Scuba Diving experience or are already PADI Scuba Diver certified there is the option to use this experience as part of your Open Water
certification.
Course Pre-requisites: None
Prices start at £197
PADI Open Water Referral
PADI Scuba Diver
During the course, you will learn the fundamentals of scuba diving, including
some basic knowledge about dive equipment and techniques. You attain this
by completing pool dives, knowledge development sessions and by making
two open water dives.
This course will save time when in resort by doing theory work in the UK
before travelling. We can arrange with a local dive school to do your theory,
exam and training dives so when you arrive in resort all you need to do is
complete the four open water dives. Theory can now be done online.
Once you complete the open water dives the instructor will sign off your certification and your free to go fun diving. You can then complete three days
of diving which would not be possible if you do the whoel course in resort.
Course Pre-requisites: Completed Open Water Theory
PADI Diver Training
BUBBLE MAKER
DISCOVER SCUBA
DIVING
PADI SCUBA DIVER
PADI OPEN
WATER DIVER
SPECIALITI
COURSE
DIRECTOR
MASTER
INSTRUCTOR
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DIVE COURSES - ADVANCING YOUR CAREER
Advancing your Career
Advancing Your Career With Ultimate Diving
PADI EFR & Rescue Diver
Once you have completed your open water course you are able to gain
further underwater qualifications. The below diagram shows the progression
route through the range of PADI courses.
The Rescue Diver training will prepare you to prevent problems and, if necessary, manage dive emergencies. During the five open water sessions, you will
cover the following training:
We recommend that all divers gain at least advanced status as this opens up
more diving options. Many sites are deeper than the 18m limit of the open
water qualification requiring an advanced certification level.
Self-rescue and diver stress - Dive first aid - Emergency management and
equipment - Swimming and non-swimming assists - Panicked diver response
- Underwater problems - Missing diver procedures - Surfacing the unconscious diver - In-water artificial respiration - First aid procedures for pressure
related accidents - Dive accident scenarios
Visit our website for details of the courses each diving centre runs and the
course costs.
PADI Advanced Open Water Diver
Course Pre-requisites: PADI Advanced Open Water
The advanced qualification is all about building confidence and skills underwater. This certification includes five dives, including the deep dive (30m
deep), the underwater navigator dive and two of the following:
Altitude Diver - Boat Diver - Drift Diver - Deep Diver - Dry Suit Diver - Diver
Propulsion Vehicle - Multilevel Diver - Peak Performance Buoyancy - Search
and Recovery Diver - Underwater Naturalist - Underwater Photographer Project AWARE Fish Identification - Wreck Diver
Course Pre-requisites: PADI Open Water Diver
PADI Divemaster
If you want to lead dives and work in the industry this is the course for you.
Equip yourself with dive leadership skills through classroom and independent study sessions. Complete all 18 open water skills to a high standard and
take part in stamina exercises in confined and open water training exercises
to test organisational skills and problem solving abilities. You will also document a dive site and guide fun dives.
Course Pre-requisites: PADI Rescue Diver & EFR
Prices start at £467. We may also me able to arrange an internship.
PADI Exriched Air Diver
The benefit of gaining this qualification is increasng your bottom time. You
will learn EAN dive tables and how to check your tank air mix, plan EAN dives
and complete 2 EAN dives.
Course Pre-requisites: PADI Advanced Open Water
RESCUE DIVER
ADVANCED
OPEN WATER
DIVER
EMERGENCY
FIRST RESPONSE
MASTER SCUBA
DIVER
SPECIALITIES
DEEP DIVER
DIVEMASTER
U/W NAVIGATOR
3 ELECTIVE
IES
IDC STAFF
INSTRUCTOR
EFR INSTRUCTOR
ASST OPEN WATER
INSTRUCTOR
INSTRUCTOR
MASTER SCUBA
DIVER TRAINER
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PHUKET
- THAILAND
- Egypt
THAILAND
Destination Information
Phuket is located in the southwest and is also the largest island in Thailand.
It is surrounded by water rich with marine life and the town, Phuket, is lively
and has many restaurants and bars. There are three main beaches Patong,
Kata and Karon beach.
A
THAILAND - PHUKET
Phuket International
Patong Bay
PHUKET
Spectacular scenery, stunning tropical sunsets and warm blue sea waits in
Asia’s most popular beach destination. The island of fun provides an unbeatable combination of perfect silky soft beaches, superb hospitality and great
value accommodation.
Phuket Town
Whether its world class diving in the Andaman Sea, exciting eco-adventures in
tropical forests you are looking for, Phuket is a place to extend your horizons.
Take an exhilarating speedboat trip to surrounding islands or a serene cruise
around mystical Phang Nga Bay or simply enjoy Phuket’s vibrant nightlife in
Patong Beach.
Karon Beach
Ao Chalong
Families will find Phuket offers lots of attractions for kids of all ages from toddlers and teenagers to the young at heart. Go elephant trekking, grab a mask
and snorkel and discover the undersea world or have a picnic on the beach.
Kata Beach
Diving Information
Phuket is home to beautiful coral gardens with a magnificent and colourful marine life allowing you to swim through pinnacles and underwater canyons. Here
you will be able to find everything from sea horses to manta rays and whale sharks. From Phuket you will have the opportunity to visit some of the best sites
including the famous Shark Point Marine Sanctuary and the Phi Phi Island’s. The two islands of Koh Phi Phi Don and Ley are part of the Had Nopparat Marine
National Park. The larger island the Koh Phi Phi Don is now a busy holiday resort but to the northwest of the island there is a rocky outcrop where you can
find many corals and reef fish among small boulders and rocks encrusted with patches of sponges. The Koh Phi Phi Ley remains uninhabited and the sites
around the island are great for observing small marine creatures around walls, fringing reefs and scattered boulders. Lepoard sharks are also common.
Shark Point of three submerged pinnacles lying north to south. Between the pinnacles there are high proportions of stony and soft corals of all depths, a
number of cleaning stations, a variety of marine life and endless opportunities to see leopard sharks. Other sites around the Marine Sanctuary that is worth
a visit include the anemone reef which covered by sea anemones and numerous species of clownfish and the King Cruiser Car Ferry which sank in 1997 and
now attracts high diversity of marine life. You can dive Phuket all year round but the best conditions exist from November to April. Late May to October is the
monsoon season and the unsettled weather can affect the visibility.
Sea Bees Dive Centre - Phuket
Sea Bees has been successfully operating in Phuket for more than 10 years. The main
office and teaching centre is conveniently located near Phuket’s central harbour in
Chalong Bay. The centre’s modern facilities include air-conditioned classrooms, equipment sales showroom and equipment rental and servicing, including tank service and
filling station. Adjacent to the dive centre is their friendly restaurant where you can
enjoy vibrant Thai and international cuisine or have a chat and a beer with your dive
buddies. Sea Bees will pick up/drop off at any of our Phuket hotels.
3 Days Diving
5 Days Diving
PADI Open Water Course
PADI Advanced Open Water Course
PADI Rescue Diver 95
£257
£406
£360
£300
£312
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THAILAND - PHUKET
Palm Garden Resort from £959RO
The Palm Garden Resort was completed in 2000 in a traditional Thai-style
design with coconut trees and tropical lushness around the resort also creating
the ideal refuge for the family featuring a beautiful free-form swimming pool, a
jacuzzi and a wading pool.
Having just 24 bungalows the Palm Garden Resort ensures an individual
service will make you feel at home, right away. The Palm Garden resort is
conveniently located just a couple of minutes walk from the dive centre. Sea
Bees is the resort’s own dive centre offering guests a range of PADI courses
and diving packages around Phuket all year round.
The Palm Garden Resort is a purpose-built dive resort located in a quiet, lush
and tropical garden in the area of Ao Chalong just 40 minutes from Phuket
international airport.
Hotel Facilities
Swimming Pool l Restaurant l Safety Deposit Box l
cle & Car Rental l Jacuzzi l Laundry l Local Tours
Bar l
Internet l
Motorcy-
Customise This Holiday
The Palm Garden has a sister resort in Khao Lak which can be used to create a great
budget multi centre holiday. Another option is to join a livebaoard with a stay in Phuket
to visit the Similan Islands which offer world class diving. You can also dive the Similan
on a day boat with Sea Bees from Khao Lak if you don’t want to do a liveaboard.
We can also customise a Phuket holiday with any of our hotels in both Phuket and Khao
Lak. We can also arrange stopovers in Bangkok with city tours available to visit the
major sites. Check our website for details of hotels and excursions and call us to find
out the possibilites available to you.
Holiday Pricing - Palm Garden Resort
Week Commencing
7 Nights in Resort
01/11 - 06/12
13/12 - 27/12
03/1 - 18/4
1039
1419
959
Prices are per person based on 2 people sharing including flight from Heathrow to Phuket via Bangkok, transfer, 7 nights hotel room only basis. Single supplements apply. Prices may fluctuate at time of booking due to flight seat availability. Regional
departures available.
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PHUKET - THAILAND
Golden Tulip Mangosteen from £1269BB
The Golden Tulip Mangosteen Resort & Spa is one of the most romantic and
luxurious 5 star resorts in Phuket offering unique settings where guests are
surrounded by tropical gardens, waterfalls and plenty of space.
The resort overlooks 4 beaches, Phuket, Chalong, Rawai and the most beautiful Nai Harn Beach giving you amazing views. The resort features a water
curtain with 14 waterfalls surrounding the restaurant, a swimming channel
with powerful stream jets, an inbuilt jacuzzi, a children’s pool with fountains
and an infinity edge open to the sea.
The resort features 41 villa style rooms allowing you to feel at home instantly
and pampering you with all the amenities and luxury during your holiday.
The Mangosteen Resort & Spa is not a beachfront resort. A few minutes drive
on the Thai style beach bus will take you to one of the best beaches in Phuket,
Nai Harn beach, located in a National Park with beautiful landscape.
Hotel Facilities
Swimming Pool l Restaurant l Spa & Massage l
rens Pool l Free Beach Shuttle Bus l Pool Bar
Local Tours l
Internet l
Child-
The Solitude Spa
The ‘Solitude Spa’ offers ultimate relaxation and health programs in a beautiful Thaistyle environment. Enjoy the luxury of your private room with a herbal steam bath and
a hot Jacuzzi. Forget the real world and the stress of your working life. Recharge your
energy with a special treatment, perfectly presented by the local spa therapists. The
Solitude Spa is small and exclusive, with only four private air-conditioned areas, a quality experience is guaranteed. This resort is great for couples and honeymooners.
Visit our website for more information about this resort and the outstanding holiday
experience it can offer or call one of our specialists.
Holiday Pricing - The Golden Tulip Mangosteen Resort & Spa
Week Commencing
7 Nights in Resort
01/11 - 22/11
29/11 - 13/12
1349
1859
20/12 - 27/12
2099
03/1 - 11/4
1399
18/4 - 13/6
1269
Prices are per person based on 2 people sharing including flight from Heathrow to Phuket via Bangkok, transfer, 7 nights hotel BB basis. Single supplements apply. Prices may fluctuate at time of booking due to flight seat availability. Regional departures
available.
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THAILAND - PHUKET
Peach Hill Hotel & Resort from £969BB
The Peach Hill Hotel & Resort is blessed by its natural surroundings and it is
a holiday haven offering everything from peace and tranquillity to fun-filled
activities for all types of guests.
The hotel features 211 rooms, consisting of 21 villas that convey the true essence of an island holiday with their bungalow style, 3 suites and 187 modern
guest rooms that offer stunning garden, pool and ocean views.
Kata Beach is amongst Phuket’s finest and offers a wide range of activities
such as sailing, windsurfing, water-ski, parasailing, snorkelling and diving.
This Resort also offers the peaceful sanctuary of the Santi Spa and a wide
range of wellness treatments for those wishing to experience the ultimate in
relaxation and rejuvenation.
Hotel Facilities
Swimming Pool l
Pool Bar l Restaurant l
Spa & Massage l
Gift Shop l
Internet
Holiday Pricing - Peach Hill Hotel & Resort
Week Commencing
01/11 - 06/12
7 Nights in Resort
1119
13/12
20/12 - 27/12
1499
03/1 - 07/2
14/2 - 04/4
11/4 - 16/6
1059
1039
969
1699
available.
Andaman Canaccia Resort from £1099BB
The Andaman Cannacia Resort overlooks the beautiful white sands of Kata
Beach and the crystal clear waters of the Andaman Sea providing guests with
a peaceful and relaxing environment in a traditional Thai hospitality.
The Andaman Cannacia Resort & Spa has 115 comfortable and spacious
guestrooms with magnificent views designed with the comfort of guests in
mind.
At the end of the day, after a hard day’s diving or enjoying the beautiful white
beaches in Phuket you can relax your body and soul at Santi Spa. This is a
perfect health and beauty centre located on site with a variety of treatments
and activities designed for enhancing your vitality and your beauty.
Hotel Facilities
Swimming Pool l Restaurant l Pool Bar l Safety Deposit Box l Shops & Boutiques
l Spa & Massage l Internet l Gym l Shuttle bus to ???
Holiday Pricing - Andaman Canaccia
Week Commencing
7 Nights in Resort
01/11 - 13/12
20/12 - 27/12
03/1 - 21/2
28/2 - 16/6
1550
1669
1129
1099
available.
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Sharm-el-Sheikh
- Egypt
KHAO
LAK - THAILAND
Destination Information
THAILAND - KHAO LAK
Khao Lak, located just north of Phuket Island on the gorgeous Andaman
seaboard, is one of Thailand’s most peaceful resort destinations. No less than
three national parks are embraced by the surrounding hills that sweep down
to this lovely stretch of coastline with beaches that simply go on for miles.
Khao Lak offers a rare oasis for relaxation, with a superb combination of cool
tropical forest, lovely beachfront accommodation and expansive white sandy
beaches.
Similan Island
KHAO LAK
THAILAND
KHAO NAH YAK
Phuket International
A
PHUKET
Following the tsunami, Khao Lak has made a remarkable recovery with newly
refurbished hotels providing even better accommodation. Revitalised hotels
have upgraded facilities, created more stylish rooms and added ambient features like soothing lotus ponds, serene gardens and infinity pools.
Inland, the forested slopes beckon with nature tours including activities like
rafting, elephant trekking and hiking to temple caves, on your holiday menu.
Giant tropical trees and sparkling waterfalls provide a home to many species
of wildlife and exotic birds in this surprising and beautiful place.
Diving Information
Khao Lak is the gateway to diving at the Similan and Surin Islands and Richelieu Rock. Scuba diving in Khao Lak is ideal for honeymooners, families and
couples. The Similan Islands are Thailand’s most famous dive site and rated in the top ten dive destinations in the world located directly across the Andaman
Sea within easy reach of Khao Lak. The nine Similan Islands fall within a protected marine park and are categorised by name and number apart from island
number five and feature boulder reefs and coral grows on enormous granite boulders. Here divers will encounter manta rays, whale sharks, leopard sharks,
silvertips and other multicolored marine life. The coral is in excellent condition and on some sites you can see fields of gorgonian sea fans.
The Surin Islands are a group of five islands and 2 islets, also part of a protected marine park offering some of the best diving in Thailand. These islands lay
further north meaning that fewer boats reach these sites and the reefs are in better shape. Richelieu Rock is one of the northern highlights, a pinnacle where
whale sharks can be seen. This site is also famous for the incredible numbers of unusual critters that can be seen here including ghost pipefish, harlequin
shrimp, tiger tailed seahorses, cuttlefish, octopus, lionfish as well as different kinds of anemone fish. The Khao Lak diving season runs from November to April
offering guests excellent opportunities to see mantas, whale sharks, nurse sharks, barracuda and a variety of sea fans, feather stars and anemones.
Sea Bees Dive Centre - Khao Lak
Sea Bees has been successfully operating in Thailand for more than 10 years. The centre in Khao Lak has been
open 3 years now and offers a full range of courses and daily diving. Sea Bees will pick up/drop off at any of our
Khao Lak hotels. Sea Bees run daily trips to the Similan Islands between October and May. Their magnificent
boat (Excalibur, pictured on the left) can cruise to the islands in around two and a half hours. The boat has 3
levels with a large sundeck and eating area. Breakfast, lunch and snacks are served on board during the day
trips. There is also a bar serving fruit cocktails and beer on the way back Khao Lak after the days diving at the
Similan Islands. Sea Bees also run livebaoards to the Similan Islands. See page 79 for more information or visit
our website.
3 Days Diving
5 Days Diving
PADI Open Water Course
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0800 112 3275
£312
£528
£444
THAILAND - KHAO LAK
Palm Garden Resort from £1249RO
The Palm Garden Resort in Khao Lak is set in quiet, lush tropical gardens laid
out in the same style as the Palm Garden Resort in Phuket. The resort offers a
large purpose built 3 metres deep pool with a beautiful waterfall and a Jacuzzi
allowing you to relax after a hard day’s diving.
Featuring 10 bungalows with 20 rooms you will find all the amenities you
would expect from a modern dive resort and enjoy beautiful surroundings from
your private terrace. An ADSL internet connection is available for those who
want to keep in touch with the rest of the world or send those diving photos to
your friends!
The dive centre is directly integrated into the resort giving guests endless possibilities to discover the fascinating underwater world in the Similan and Surin
Islands.
This resort is ideal for groups and families.
Hotel Facilities
Swimming Pool l Restaurant l Safety Deposit Box l Bar l
torcycle & Car Rental l Jacuzzi l Laundry l Local Tours
WIFI Internet l
Mo-
Multi Centre Holiday with Palm Garden
A great budget multi centre can be achieved with the Palm Garden Phuket and Palm
Garden Khao Lak. This gives you the opportunity to see the sites of Phuket and take in
a trip to Phi Phi Island and then dive the famous Similan Islands from Khao Lak.
Prices are very reasonable starting at £1199 for flights, hotels and transfers for a 8 night
trip with 4 nights in each destination. This trip can be customised to suit your needs
and can also be combined with a liveaboard or stop over in Bangkok.
This trip is only available from October to May when the Similan Islands are accessible.
Contact us for more information.
Holiday Pricing - Palm Garden Resort
Week Commencing
7 Nights in Resort
01/11 - 13/12
20/12 - 27/12
03/1 - 26/4
1300
1789
1249
Prices are per person based on 2 people sharing including flight from Heathrow to Phuket via Bangkok, transfer, 7 nights hotel RO basis. Single supplements apply. Prices may fluctuate at time of booking due to flight seat availability. Regional departures available.
100
KHAO LAK - THAILAND
La Flora Resort & Spa from £1349BB
La Flora Resort & Spa is located right on the beautiful golden sandy beach of
Bang Niang set in a tropical wilderness of unspoiled nature along a 30km bay
on the Andaman coast.
The resort features 138 luxurious rooms, suites and villas with private terraces
set out as 85 deluxe rooms, 12 studio rooms, 28 pool access rooms, 7 garden
villas, 4 beachfront villas and 2 jacuzzi villas all luxuriously appointed in a modern Asian style.
Spa La Flora features a purposely built complex of self contained indoor and
outdoor private treatment rooms, herbal steam baths, a reflexology centre,
meditation and yoga facilities allowing you to relax at the end of the day.
Hotel Facilities
Swimming Pool l Private Beach l Restaurant l Games Room l Gift Shop l Bar
l WIFI Internet l Gym l Spa & Massage l Beach Games l Water Sports l
Local Tours
Holiday Pricing - La Flora
Week Commencing
7 Nights in Resort
01/11 - 13/12
20/12 - 27/12
03/1 - 26/4
1429
2009
1349
Le Meridian Resort & Spa from £1539BB
Le Méridien Beach & Spa Resort will give you the opportunity to discover nature’s beauty while replenishing your soul at resort. Where the tropical rainforest meets the beach, this resort is the perfect escape to luxury and adventure.
The resort has 243 guestrooms and villas set among 50 acres of lush tropical
greenery offering high levels of comfort that can be expected from a luxury
resort.
If you are in the mood for excitement and adventure, try scuba diving, whitewater rafting, and other water sports to exhilarate your senses. Children can
enjoy the Penguin Club, a centre for children offering a myriad of amusing
activities, from kite-making to pizza cooking lessons.
Hotel Facilities
Swimming Pool l Private Beach l Restaurant l Games Room l Bar l Safety
Deposit Box l Shops & Boutiques l Internet l Doctor l Childrens Playgound
Holiday Pricing - Le Meridian Resort & Spa
Week Commencing
7 Nights in Resort
01/11 - 13/12
20/12 - 27/12
03/1 - 26/4
1539
2819
1559
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0800 112 3275
THAILAND - KHAO LAK
Khao Lak Merlin Resort from £1249BB
The Khao Lak Merlin Hotel has direct access to 190 meters of Khao Lak beach
front and is surrounded by 15 acres of lush tropical gardens. The hotel is
beautifully designed and decorated and exhibits the influence of Thai architecture and craftsmanship in its nooks and corners. The hotel welcomes everyone
with a warm reception.
The Khao Lak Merlin Hotel has 209 guestrooms set out as 137 superior
rooms, 39 deluxe rooms, 21 direct pool access rooms, 6 villa one bedroom
with private pool and 6 villa two bedrooms with private pool all the comfort for
a relaxing holiday.
The Khao Lak Merlin Hotel recreation facilities on site include tennis court,
mountain bike, spas, fitness room and many others.
The Khao Lak Merlin Hotel is set amongst peaceful tropical forest and a tranquil beach approximately 50 minutes away from Phuket International Airport.
Hotel Facilities
Swimming Pool l Private Beach l Restaurant l Games Room l Pool & Beach Bar
l Souvienir Shop l Spa & Massage l Internet l Health Club l Room Service
Holiday Pricing - Khao Lak Merlin Resort
Week Commencing
7 Nights in Resort
01/11 - 13/12
20/12 - 27/12
03/1 - 26/4
1319
1769
1249
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THAILAND LIVEABOARDS
Genesis
M/Y Genesis has been at the forefront of liveaboard diving expeditions in
Thailands Andaman Sea for many years. She is an 83 foot steel mono-hulled
yacht that accommodates 12 guests in comfortable single and double cabins,
each with independent air-conditioning and panoramic sea view window. The
large party deck and spacious sundecks and an entertainment centre to ensure
maximum comfort and enjoyment.
To maintain the highest level of comfort and service on your expedition, Genesis provides unlimited diving from a sea level platform, dinghy pick up, hot
showers, daily fresh towels, Thai and Western cuisine and a crew of eight to
ensure all needs are satisfied.
Included: Shared Cabin l 10 Dives l Tanks & Weights l Torches l
Transfers to and from hotels in Khao Lak l Fullboard l Soft Drinks
Not Included: Alcohol l National Park fee (200 Bath per person per day) l
Dive Equipment l Transfer from Phuket Island
Safari Routes from Khao Lak
3 day tour of the Similan Islands from £506
The Similan Islands are a stunning group of nine Islands, north west of Phuket, famous
as one of the top dive destinations in the world and certainly the best in Asia. The
diving here is simply amazing. You’ll immerse yourself in thriving reefs, lush corals,
impressive sea fans and an incredible variety of marine life including large pelagics such
as manta rays and whale sharks.
3 day North Tour from £529
This safari heads to the Similan Islands then on to Koh Tachai which is a series of
submerged pinnacles and boulders which form excellent swim throughs. A variety of
sea fans, feather stars and anemones make this a stunning diving area. Huge Napoleon
wrasse and yellow tail barracudas are often spotted amidst schools of bannerfish and
fusiliers. Koh Bon is the next dive spot, famous primarily for its visiting whalesharks,
manta rays and sharks. There are thousands of schooling fish, octopus and cuttlefish. A
myriad of corals, anemones and fascinating sea sponges make this an exceptional dive
spot teeming with life.
Liveaboard Pricing - Genesis
Price based on 2 people sharing a cabin. Port, Fuel surcharges and Marine Park Fees may apply.
Please check our website for confirmation of the current surcharges that apply to this trip. Flights are
available from £719 to Phuket. Prices do fluctuate, please check our website for the latest information
or give us a call.
Marco Polo
The MV Marco Polo will take guests to the Similian & Surin Islands and Richelieu Rock. With a length of 23m, a width of 6m and two large decks, the MV
Marco Polo provides loads of room for diving and relaxation. There are seven
fully-fitted cabins each with an individual interior. The Party Deck is wonderfully appointed with comfort in mind. You’ll enjoy gathering here with friends
in this cool, shady place, sharing your diving experiences at the end of a beautiful day. There’s also a good sized salon, where you can screen your freshly
shot videos or listen to your favourite CDs. On board of the MV Marco Polo,
the two cooks will treat you to delicious, freshly prepared culinary delights,
offering a range of Thai and Continental cuisine.
Included: Shared Cabin l 22 Dives l Tanks & Weights l Torches l
Transfers to and from hotels in Phuket l Fullboard l Soft Drinks
Not Included: Alcohol l National Park fee (200 Bath per person per day) l
Dive Equipment l Transfer from Phuket Island
Safari Routes from Phuket
7 day tour of the Similan, Surin and Richelieu Rock from £1099
The Surin Islands are an excellent place to see many breeds of turtles, as they come
to Koh Chi to feed and lay their eggs. The famous Richelieu Rock is one of the world’s
best locations for spotting whale sharks and is certainly one of Thailand’s best dive
sites. This submerged rock is surrounded by a series of underwater pinnacles covered
in corals and sea fans, making this a spectacular wall dive. Richelieu Rock is incredibly
rich in marine life. Here you can see seahorses, shovel nose rays, moray eels, lion fish
and schools of banner fish. Due to its open sea location you may also see pelagics such
as tuna, barracudas and trevallies.
Day 1: Departure from Phuket 6pm, 8pm dinner on board.
Day 2: 3 day dives + 1 night dive at Similan Islands
Day 3: 3 day dives + 1 night dive at Koh Bon, Koh Tachai + Richelieu Rock
Day 4: 3 day dives + 1 night dive at Richelieu Rock
Day 7: 2 dives, departure about 11am, arrival in Phuket 6pm.
103
Liveaboard Pricing - Marco Polo
or give us a call.
0800 112 3275
THAILAND & BURMA LIVEABOARDS
MV Mermaid I
MV Mermaid I is sure to give you great diving opportunities in Komodo. Delicious Thai and western meals are served on board and their greatest hit is the
barbeques.
Accommodation
1 × master stateroom with king bed, TV & DVD, bathrobes, en-suite bathroom
4 × deluxe staterooms with double or twin beds, TV, DVD, bathrobes, toilet
with shower and toiletries, en-suite bathroom
1 × single stateroom with TV & DVD access, bathrobes, en-suite bathroom
Included: Shared Cabin l 30 Dives l Tanks & Weights l Transfers to and
from hotels in Phuket l Fullboard l Soft Drinks
Not Included: Alcohol l Dive Equipment l National Park Fees Thai Baht
1,800 or Myanmar Diving & entry fees US$230
Burma Banks Safari
Burma Banks Diving Information
9 Nights Burma Safari from £1855
Visit the Similan Islands, Koh Bon, Koh Tachi or Richelieu Rock and Burma Banks. This
is one of the only liveaboards offering diving in the Burma region.
Day
Day
Day
Day
Day
Day
Day
Day
Day
1:
2:
3:
4:
5:
6:
7:
8:
9:
Departure from Phuket 6pm, 8pm dinner on board.
3 day dives + 1 night dive at Similan Islands, Koh Bon & Koh Tachai
3 day dives + 1 night dive at Koh Tachai & Richelieu Rock
3 day dives + 1 night dive at Burma Banks
2 day dives at Burma Banks
2 dives at Similan Islands, arrival in Phuket 4pm
Total dives for Burma Safari - 30 (22 in Burma, 8 in Thailand)
The Burma Banks are a series of seamounts that rise up from over 300-meters to just
below the surface. Depths average 15-22 meters on the flat areas on top, dropping off
slowly on the edges. Some banks have a more dramatic drop off than others, but nowhere will you find a vertical wall. Diving here requires careful planning, as the currents
are often strong and unpredictable. Guided drift dives are the norm, usually starting on
the edge of the bank in 35-meters of water where divers stare out in the blue looking
for large silvertip-, nurse- or grey reef sharks. If the sharks don’t happen to be around,
the dogtooth tuna, Spanish mackerel and jack fish that patrol the reef edges will delight
you. The coral is in very good shape in many places, but this varies from year to year
depending on storm activity and other environmental factors.
Liveaboard Pricing - MV Mermaid I
or give us a call.
MV Mermaid II
MV Mermaid II is a 32 metre, double engine steel motor yacht. One of the
most comfortable diver boats in Indonesia. Delicious Thai and western meals
are served on board.
Accommodation
1 × master stateroom with king bed, TV & DVD, bathrobes, en-suite bathroom
4 × deluxe staterooms with double or twin beds, TV, DVD, bathrobes, toilet
with shower and toiletries, en-suite bathroom
1 × single stateroom with TV & DVD access, bathrobes, en-suite bathroom
Included: Shared Cabin l 30 Dives l Tanks & Weights l Transfers to and
from hotels in Phuket l Fullboard l Soft Drinks
Not Included: Alcohol l Dive Equipment l National Park Fees of 35 Euros
l Nitrox
Safari Routes
4 day tour of the Similan Islands & Richelieu Rock from £813
This safari heads straight for the Similan Islands nand then moves to Koh Bon and Koh
Tachi for more dives. The boat takes a day trip up to Richelieu Rock beofre heading
back to the Similan via Koh Tachi and Koh Bon. App 14 dives.
6 day tour of the Andaman Sea from £2296
This safari offers a broad range of dives in the Andaman sea visiting the Similan Islands,
Koh Bon, Koh Tachi. The then boat heads back past Phuket to Hin Daeng, Hin Muang
and finally Bida Nok and Bida Nai. The boat stops at the famous Phi Phi Islands to take
in the scenery and pickup any souvenirs or relax and have a beer. App 22 dives.
2 day tour of Hin Daeng, Muang & Phi Phi from £361
The boat heads to Hin Daeng, Hin Muang and finally Bida Nok and Bida Nai. The boat
stops at the famous Phi Phi Islands to take in the scenery and pickup any souvenirs or
relax and have a beer. App 8 dives.
Liveaboard Pricing - MV Mermaid II
or give us a call.
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THAILAND IMAGE GALLERY
Thailand Gallery (Courtesy of Sea Bees and Amazing Thailand)
Clownfish
Sea Snake
Angelfish
Blue Ring Octopus
Cuttlefish
Batfish
Boxfish
Coral Whip
105
0800 112 3275
THAILAND IMAGE GALLERY
Thailand Gallery (Courtesy of Mermaid Liveaboards)
Pufferfish
Featherstar
Coral Trout
Yellow Damselfish
Shrimp
Scorpion Fish
Coral Reef
Turtle
106
Sharm-el-Sheikh
BOOKING
CONDITIONS
- Egypt
Booking Conditions
1. Booking Your Holiday and Subsequent Payment
Once you have chosen your holiday/travel solution, you can make a reservation/booking. Ultimate Diving will collect payment in line with our booking conditions. These do vary. If traveling
in less than 12 weeks the full amount will be collected. Otherwise a deposit in line with our bookings conditions will be collected and the balance will be due by the date shown on your booking
confirmation. We will confirm your chosen arrangements and acknowledge your payment by
sending you a confirmation of your booking by email to the address you supply. Please check
this confirmation together with all other documents sent to you to ensure they match the original
booking. If you have any queries, contact our customer services team immediately.
1.1 Availability
Some flight products require us to make a re-confirmation with our supplier once your reservation\booking has been placed. In the event of the product has become unavailable your card will
not be charged. Should the price of the product change between your reservation being placed
and booking confirmed you will be contacted within 3 working hours with an alternative product
or to confirm your refund. This is very rare, however, due to some supplier’s data being up to 5
hours out of date it is possible the product may have sold out or the price changed.
2. Your Contract
A binding contract between you (the consumer) and us (Ultimate Diving) will come into existence
when we accept your offer for us to provide holiday/travel solutions. These booking conditions
form the basis of that contract. These conditions may not be varied by you or us (unless we are
updating our booking conditions from time to time). Your contract is governed by English law
and is subject to the jurisdiction of the Courts of England and Wales only.
3. Prices
The prices in this website are calculated on the basis of air fares and other known costs as at
the costing date and the exchange rates at any particular time (estimate shown below). It is
our policy to keep to our prices up to date and correct. However, we must reserve the right to
increase/change the price at any time before your chosen arrangements are confirmed. You will
be given the correct price at the time of booking. Once your booking has been confirmed, we will
only issue surcharge in exceptional circumstances such as a result of government action, adverse
exchange rate fluctuation or fuel prices increase which would result in increased costs to Ultimate Diving. Even in this case, we will absorb an amount equivalent to 2% of the price of your
chosen holiday excluding insurance premiums and any amendment charges. Only amounts in
excess of this 2% will be surcharged. If a surcharge is applied and you are required to pay more
than 10% of the holiday/travel solution value, you will be entitled to cancel your holiday with a
full refund except for any insurance premiums and amendment charges. Should you decide to
cancel because of this, you must exercise your right to do so within 3 working days of the issue
date printed on the invoice. No surcharges will be levied less than 28 days before departure.
4. Amendment by You
If you need/want to make any changes to your booking after it has been confirmed, please advise us as soon as possible in writing or by email to [email protected]. We will endeavor
to assist although we cannot guarantee that all requests for amendment can always be met.
Where an amendment can be made, a fee of £20 per person affected will be charged together
with any costs or charges incurred by us or levied by our partners/suppliers. An amendment
constitutes a change to the existing booking. A request to transfer to another holiday or to other
arrangements will be treated as a cancellation incurring the cancellation fees set out in clause 5
unless we can do this at no cost to ourselves when only the administration fee will be charged.
Where you or a member of your party is prevented from traveling (e.g. as a result of personal
illness/injury, the serious illness or injury of a close family relative, jury service or unavoidable
work commitments) the person concerned may cancel their booking on our receipt of reasonable evidence for the cancellation and contact their travel insurance company. If this is within a
short period (less than 12 weeks to departure) this will be escalated to the management team
of Ultimate Diving. This is due to payments be made in advance for your flight and accommodation, which will not be refunded by our suppliers. We advise you take out reasonable insurance
to ensure any unforeseen instances are well covered. Ultimate Diving will make every effort to
reduce any cost to you in this instance.
5. Cancellation by You
You have an option to cancel your holiday, which must be exercised in writing. The fees for the
exercise of this option are shown below. Notice of exercise, of your option to cancel should be
sent to us by recorded delivery to the address shown on our letterhead. No refunds can be made
for any part or parts of any holiday, tour, excursions or other arrangements cancelled on or after
your scheduled departure date or not utilised by you. The period before departure within which
written notification of cancellation is received by us and the applicable fees:
More than 100 days - a sum equal to deposit paid
100 to 56 days 70% of total cost
55 days to 7 day 90% of total cost
7 days or less 100% of total cost
Total cost means the total cost of the cancelled arrangements excluding insurance premiums and
any amendment charges which are non refundable in the event of your cancellation. Depending
on the reason for your cancellation, you may be able to claim a refund of the above fees from
your travel insurance company. However, if a valid reason is given we will endeavor to reduce the
cost to you to the cost to us, minus a 20 amendment fee. See clause 4 for valid reasons. Ultimate Diving will refund any money we are available to claim back from our suppliers for deposits
paid less a £50 admin fee.
6. Changes by Us
We reserve the right to make changes to your booked arrangements and our advertising material
at any time both before and after bookings have been confirmed. Most changes will be minor
ones. Occasionally, it is necessary to make a significant change. A significant change is one made
before departure involving a change of outward or return international flight time by 12 hours
or more, a change of UK departure airport to one which is more inconvenient for you (except
as between Heathrow and Gatwick and vice versa). A change of accommodation for the whole
or a significant part of the holiday to that of a lower standard or is lacking important advertised
features or is located in a different area.
147
In the case of diving tours (courses & daily diving) would be a change of diving centre or deletion of a major part of the itinerary, where we have arranged your holiday for a specific purpose,
diving may not be possible due to weather conditions for which we have no control. In this event
Ultimate Diving will review each case and where possible offer credit days diving.
All other changes are treated as minor changes. Where known, minor changes will be shown
on your final itinerary which will be sent to you with your travel documents approximately two
weeks before departure. In the event of a significant change, we will advise you as soon as possible and give you the choice of: - (a) accepting the changed arrangements as notified to you; or
(b) purchasing different arrangements from us, of at least the same standard if available (with
you paying or receiving a refund in respect of a price difference); or (c) canceling your arrangements and receiving a refund of all monies paid to us less any supplier costs incurred.
Liveaboards and Liveaboard Holidays
A liveaboard holiday is a holiday which includes as part of or in whole a liveaboard trip. Due to
the nature of these types of trips they do not always sail and the supplier may cancel the trip
at late notice. When flights have been already booked these are considered non-refundable and
non-changeable unless Ultimate Diving can change/cancel the flights for free, which in a modern
travel industry is not often. If changes are requested the customer is responsible for the cost of
changes.
This is not considered a significant change to your itinerary as we do not have control of
liveaboard suppliers. We treat each booking with caution and will note on the enquiry/booking
confirmation the trip is a confirmed sail or not a confirmed sail. Some confirmed sails are not
notified until 2 weeks prior to departure. This is often the case with Emperor Divers. Most other
liveaboards do sail on specified dates due to them being full a long time prior to sailing. You can
see the number of places on either the boat or route page on our website. We can book just the
liveaboard and take a deposit and book flights nearer the time when we have a confimed sail We
advise to take out travel insurance to cover any loss of funds for these types of holidays.
Ultimate Diving will offer you other arrangements or a refund for the liveaboard cost of the trip
if it does not sail unless it is for weather conditions which will be evaluated on a case by case
basis. Where we get a credit from the supplier we will pass this to you for future use. We generally offer a hotel and diving centre as another option, any cost differences in holiday price are
payable by the customer. We will offer this at a 5% discount to out list prices (this offer is not
available with any offer or discount).
Ultimate Diving cannot be held responsible for any further financial loss due to the cancellation
of a liveaboard trip.
Ultimate Diving will make any amendments for no administration charge as we know how
annoying this is for our customers. If we have to make a significant change within 56 days of departure we will compensate you as shown below (providing we have received full payment from
you) except where the change is made as a result of unusual and unforeseeable circumstances
beyond our control, the consequences of which we could not have avoided even with all due
care. Such circumstances may include those amounting to “force majeure” as set out in clause
9 below. Compensation is not payable in the case of minor changes. Minor changes further do
not entitle you to cancel or change to another holiday without paying our normal charges. In
all cases, our liability is limited to the payments set out in the scale below and we cannot be
responsible for any costs or expenses you may incur as a result of any change. Period before
scheduled departure date within which a significant change is notified to you, and compensation
per person.
More than 56 days - Nil,
56 to 43 days - 20.00,
42 to 29 days - 25.00,
28 to 15 days - 30.00,
14 days or less - 35.00
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7. Changes after Departure
After departure, our local agent has the right to make any changes to arrangements which they/
we consider to be necessary or appropriate in the interests of the safety of any of our clients,
employees or suppliers or to be beneficial to the operation of the arrangements or desirable to
overcome weather, transportation or other problems beyond our immediate control or that of
our suppliers, or if changes are required at any time by government agencies or organisations
or other official bodies. We do not control the day to day management of your accommodation.
Particular hotels may only be used infrequently. It is possible that we may be advised that your
reserved accommodation is not available after you have departed on holiday. If this occurs,
we will endeavor to provide accommodation of at least the same standard in the same area.
However, this is a reasonably unlikely event as we work very closely with our hotels to ensure a
seamless process. To date this has not occurred.
8. Cancellation by Us
Occasionally, it may be necessary to cancel previously confirmed arrangements which we reserve
the right to do. Where your arrangements are cancelled other than due to your default in payment, we will offer you the choice of either purchasing alternative arrangements from us, of
at least the same standard if available (with you paying or receiving a refund in respect of any
price difference) or receiving a full and immediate refund of all monies paid to us. Except where
you fail to make payment in full and on time, we will not cancel less than eight weeks before
departure unless we are forced to do so as a result of “force majeure” as defined in clause 9
below. We regret no compensation will be payable if we cancel eight weeks(56 days) or more
before departure for any reason or less than eight weeks before departure as a result of unusual
and unforeseeable circumstances beyond our control, the consequences of which could not have
been avoided even with all due care. Very rarely, we may be forced to curtail your arrangements
after the date of departure where circumstances amounting to “force majeure” as defined in
clause 9 below occur. In this very unusual situation, we regret we cannot make any refunds
(except where these are obtained from the relevant supplier(s)), pay any compensation or be
responsible for any costs or expenses you may incur as a result.
9. Force Majeure
0800 112 3275
BOOKING CONDITIONS
We regret we cannot accept liability and no compensation will be payable if the performance or
prompt performance of our contractual obligations is prevented or affected by circumstances
amounting to “force majeure”. Circumstances amounting to “force majeure” include any event
which we or the supplier of the service(s) in question could not, even with all due care, foresee
or avoid such as war or threat of war, civil strife, industrial dispute, natural or nuclear disaster,
adverse weather conditions, fire, terrorist activity, governmental action and all similar circumstances beyond our control.
10. Liability
(a) Quality We do not own, control or operate any airline, hotel, coaches, trains or other services which form
part of your holiday arrangements. There should be a reasonable standard of quality (taking
account of the price paid and the destination concerned) provided as promised and if this has
affected the enjoyment of your holiday as a result. We further do accept responsibility for the
acts and/or omissions of our employees (providing they were set out at the time as per holiday
arrangements for our travel itineraries. We will accept responsibility and pay compensation if the
services which form part of your holiday are not provided, except where they lead to death, injury or illness which is dealt with in clause 10(b) below. Except where loss and/or damage to luggage or possessions is concerned (see clause 10(e)) or as otherwise provided in these booking
conditions, our liability is however limited to twice the value of the arrangements booked with us
(excluding insurance premiums and amendment charges) of the person(s) affected in total. This
clause is subject to clause 9 “Force majeure” and clause 10(f) “Higher risk activities”.
(b) Death and Personal Injury We accept responsibility should you or any member of your party suffer death, personal injury or
illness as a result of any failure to perform or improper performance of any part of our contract
with you by any of our employees, agents, suppliers or sub-contractors (providing they were at
the time performing duties authorized by us) except where the failure to perform or improper
performance was due to:- (I) your own acts and/or omissions; or (ii) those of a third party not
connected with the provision of your holiday arrangements and which were unforeseeable or
unavoidable; or (iii) an event which either ourselves or the supplier of the service(s) in question
could not have foreseen or forestalled even with all due care. It is a condition of this acceptance
of liability that you fully comply with clause 11 below. Where any payment is made, you must assign, to us, or our insurers, any rights you may have to pursue any third party. You must further
co-operate with us and our insurers. This clause is subject to clause 10 (f) “Higher risk activities”.
(c) Carriers and providers of accommodation In all cases, any liability we have in relation to any air, sea, rail or road carrier or provider of accommodation is limited as if we were carriers/providers of accommodation within the appropriate
international convention.
(d) Death or injury by misadventure Should you or any member of your party is unlucky enough to suffer personal injury, illness or
death by misadventure as a result of an activity which does not form part of your confirmed
arrangements with us nor an excursion booked through us, we will provide you with assistance.
This assistance may, in our absolute discretion include financial assistance with initial legal costs
to enable you to take proceedings against the third party responsible. Any such assistance must
however be requested within 90 days of the date of misadventure. All assistance is provided subject to a maximum total cost to ourselves of 200.00 per booking form. In addition, if the person
concerned should be successful in obtaining a costs order against any third party or if you are
able to claim under any insurance policy(s) you may have, we will be entitled to recoup from you
the costs actually incurred by us.
(e) Luggage and personal possessions Luggage and personal possessions are at all times your sole responsibility. You must ensure you
have adequate insurance cover to protect them. As you are assumed to have taken appropriate
insurance cover, any liability we have in relation to luggage or personal possessions will in any
event by limited to £50 per booking in total.
(f) Higher risk activities Certain activities (e.g. trekking, diving, rafting etc) are of their very nature dangerous and carry
a greater risk of personal injury and death. Such risks are compounded by the fact you may be
participating in these activities in remote areas where even limited medical assistance may be
some considerable distance and time away. It is your responsibility to ensure you and all members of your party are medically fit to engage in any particular activity. Certain activities (e.g.
diving) have particular medical, training or other requirements. It is your responsibility to ensure
you are familiar and comply with those requirements. In making a booking, you acknowledge
and accept the risks inevitably associated with higher risk activities and that we cannot accept
responsibility if any such risks materialise and you suffer death, personal injury, loss or damage
as a result. If you are in any doubt as to possible risks, you should consult our staff before
booking. You must ensure that any insurance policy you take out covers you in relation to higher
risk activities. Ultimate Diving offers insurance to cover you for any activities we offer as part of
travel arrangements.
(g) Special events, visits, exhibition, excursions and facilities All special events, visits, exhibitions, excursions and facilities referred to in any of our advertising
material are shown in good faith and will, to the best of our belief be available. However, we do
not control or arrange such matters. Where any special event, visit, exhibition or facility which
forms a significant part of your confirmed holiday arrangements become unavailable, cannot be
provided or is not to take place for any reason, we will advise you before departure if possible.
The provisions of clause 6 will then apply. Unfortunately, we may be unaware of such non
availability prior to departure or may be unable to inform you of this prior to departure. In this
event, the rest of the holiday arrangements will be provided as booked and we will refund the
direct cost of the event etc in question (together with the cost of any local transportation where
applicable). Our liability in this situation will be limited to such refunds.
11. Complaints/claims
If you are unhappy about any aspect of your arrangements, you must inform our tour escort or
ground handling agents together with the supplier of the service concerned immediately. You
must make every effort to bring problems to the attention of ourselves and the supplier so that
they can be resolved during your holiday and to mitigate any losses, expenses or costs you incur.
Once we and the supplier concerned are aware of the problem, everything reasonably possible
will be done to quickly resolve your issue. If you remain dissatisfied, you must write to us giving
full details of your complaint within 14 days of your return from our holiday. We regret we cannot
accept liability in relation to any complaint which is not notified entirely in accordance with this
clause.
12. Arbitration
Disputes arising out of or in connection with this contract which cannot be amicably settled may
(if the client so wishes) be referred to arbitration under a special scheme which though devised
by arrangement with the Authorities. This is administered quite independently. The scheme (details of which will be supplied on request). The rules of the scheme provide that the application
for arbitration must be made within 6 months of the date of return from holiday but in special
circumstances it may still be offered outside this period.
13. Air Travel,
At the time of publication, we are not in a position to confirm the airlines, aircraft types and/or
airports of destination this will be used in connection with your holiday arrangements. Where,
this information is provided prior to departure (as will usually be the case) a subsequent change
at any stage will be treated as a minor change not entitling you to cancel without paying the
normal cancellation fee. All flight times shown in our advertising material or given on booking are
subject to change. Please ensure you carefully check all travel documentation and information
relating to your arrangements as soon as it is received by you. Advertising material is our responsibility. It is not issued on behalf of us and does not commit any airlines or hotels mentioned
in it or an airline whose services are used in the course of any tour or other arrangements.
14. Delays
Unfortunately, delays in transportation (e.g. flights) can sometimes occur. We regret we cannot
accept any liability in relation to any delays which are beyond our control or any expenses or
losses you incur as a result. Depending upon terms of any insurance policy you have taken
out, you may be able to seek reimbursement of any such expenses or losses together with
compensation for the delay from the insurance company. In the event of your outward or return
international flight being delayed, we will endeavor to arrange for the airline to provide appropriate refreshments and or hotel if the flight is subject to long delay.
15. Conditions of Suppliers
In respect of all services, the conditions of the supplier concerned (e.g. airline, coach operator,
hotelier or other provider) will apply. Such conditions will often limit the supplier’s liability to you
usually in accordance with applicable international conventions. Copies of these conditions are
available from our reservations team or the suppliers concerned direct.
16. Pre-Departure Contact
It is essential to ensure you provide us with a telephone number or address where you can be
reached up to 24 hours prior to your departure in the event of late changes or other problems.
17. Special Requests
If you have any special requests, please ensure you notify us in writing at the time of booking.
We will endeavor to pass such requests on to the supplier(s) concerned. We regret however that
we cannot guarantee special requests will be met and failure to do so will not be a breach of
contract on our part.
18. Insurance
It is a condition of our accepting your booking that you take out adequate travel insurance for
the whole period of your holiday. Details of the policy we offer are shown in our advertising
material. We do not accept liability for any losses suffered by yourself or your party as a result
of your being uninsured or under-insured. Insurance cover will only be effective when your
premium has been paid.
19. Passport, Visa and Health Requirements
It is your responsibility to ensure that all members of your party have all necessary passports, visas and health/vaccination certificates for your holiday prior to departure. We cannot accept any
responsibility if you are denied entry into any country or onto any flight due to inadequate travel
documentation. Any costs or expenses incurred as a result will be your responsibility. Details of
the current passport, visa and health requirements for the holidays featured in our advertising
material. Such requirements do change from time to time and you should check the up to date
position in good time before departure.
20. Behavior
We, the Tour Organiser/Travel Agent and any other person in authority (e.g. airline pilot or
accommodation manager) has the right to terminate the holiday arrangements of any person
whose behavior, in our opinion or that of the person in authority, does or is likely to cause danger, distress or annoyance to any of our other clients, employees or any third party or to cause
damage to property. In this event, our responsibility for the person concerned (including any
continuing/return travel arrangements) will immediately cease and we will not be liable to meet
any expenses or costs incurred as a result, make any refund or pay any compensation.
Programme Costing Date November 2010.
Exchange Rate 1 = Euro 1.10 / USD 1.50
148
Ultimate Diving
27 Breakfield,
Coulsdon,
Surrey,
CR5 2HS
Free phone: 0800 112 3275
Local number: 0208 655 6452
Web: www.ultimatediving.co.uk
E-mail: [email protected]
Trade Memberships:
ATOL: T7215
Travel Trust Association: U2770

Liveaboards - Diving Holidays

Transcription

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