Peel Halton Workforce Development Group



Peel Halton Workforce Development Group
33 City Centre Drive, Suite 545, Mississauga, ON L5B 2N5
ph 905.306.9588 toll free 1.800.431.7774 fx 905.306.9588
[email protected]
Information for YOU th Services in Burlington, Brampton, Caledon,
Dufferin County, Halton Hills, Milton, Mississauga and Oakville
Peel Halton Dufferin Training Board is funded by:
The views expressed in this document do not necessarily
reflect those of the Government of Ontario.
Peel Halton Dufferin Training Board is funded by:
“Every youth owes it to himself and to the world to make the most possible out of the stuff that is in him.” - Orison Swett Marden
Information is power. It can also be overwhelming! What to do after high
school? How to get a job? How to pay my rent? How can I buy my first
car? There are many programs and services right in your community that
can help you with these questions and so much more.
This guide has been created for young people, like yourself, who want to
learn what resources are available to them. Almost all of the programs
and services listed in this guide are free.
You don’t have to try and figure out everything on your own, and you
don’t have to stay in a bad situation. There are answers and solutions to
life’s challenges and problems. This is an exciting time in your life filled
with lots of choices and decisions. Keep learning; ask questions; and
don’t be afraid or embarrassed to ask for help when you need it.
The Peel Halton Dufferin Training Board would like to thank the committee
members comprised of training board directors Louroz Mercador (Youth
Director); Dorothy Borovich (Business Director) and Anastasia Tolias
(Community Director), for their contributions towards this youth resource.
Thanks also to the many community youth stakeholders that took the
time edit and contribute towards this resource.
We also acknowledge the contributions of our researcher, Teresa Ierullo,
for putting together the wealth of resources and supports that exist for
young people in our community.
Shalini da Cunha, Executive Director
Peel Halton Dufferin Training Board
Table of Contents
High School Credits ........................................................................ 4
School Boards ................................................................................ 4
GED ................................................................................................ 5
Alternative Education ...................................................................... 8
Universities, Colleges, & Private Schools........................................ 10
Apprenticeship .............................................................................. 11
Skills Development........................................................................ 14
Social Insurance Number .............................................................. 15
Service Canada Centres ................................................................ 15
Employment Resource Centres ...................................................... 16
Youth Employment Programs.......................................................... 20
Employment Insurance (EI) ............................................................ 22
Employment Assessment Centres.................................................. 23
Self-Employment............................................................................ 24
Volunteering .................................................................................. 26
Internships .................................................................................... 27
Co-operative (Co-op) Education ...................................................... 28
Your Rights at Work ...................................................................... 29
Getting Around .............................................................................. 31
Ontario Works .............................................................................. 38
Housing ........................................................................................ 39
Car Insurance .............................................................................. 42
Losing Your Wallet ........................................................................ 43
Health & Recreation
Hospitals ...................................................................................... 44
Public Health Departments............................................................ 45
Teen Pregnancy & Parenting .......................................................... 47
Youth Groups, Programs & Centres .............................................. 50
Parks & Recreation Centres .......................................................... 53
Cybersafety .................................................................................. 54
Personal & Family Problems
Counselling Services .................................................................... 55
Lesbian & Gay Youth Support Groups............................................ 60
Hotlines ........................................................................................ 60
Emergency Assistance .................................................................. 62
Legal Aid ...................................................................................... 67
Dating Violence ............................................................................ 68
Budgeting & Money Management .................................................. 33
Money Saving Tips ........................................................................ 34
Credit Cards .................................................................................. 35
Credit Counselling.......................................................................... 36
Student Loans .............................................................................. 37
“If you study to remember, you will forget, but, if you study to
understand, you will remember.” - Unknown
High School Credits
In the world of work, having a high school diploma can open up more job
opportunities for you. Outside the regular school system, there are generally two ways that you can get your high school diploma. You can write
a test called the GED and be granted an Ontario High School Equivalency
Certificate or you can complete the requirements for an Ontario Secondary
School Diploma (OSSD) through a continuing education department of a
local school board. Depending on your age, your work commitments or
other needs, these methods can allow you some flexibility that may be
better suited to your life circumstances.
School Boards
Local school boards offer continuing education courses that allow you to
complete the requirements for an Ontario Secondary School Diploma.
You may even be able to complete some courses online.
Peel Region
Peel District School Board
5650 Hurontario St Mississauga
(905) 890-1099
Dufferin-Peel Catholic District
School Board
40 Matheson Blvd. West
(905) 890-1221
Halton Region
Halton District School Board
Box 5005 2050 Guelph Line
(905) 3353663
Halton Catholic District
School Board
Box 5308 802 Drury Lane
(905) 632-6300
Dufferin County
Upper Grand District
School Board
500 Victoria Road N. Guelph
(519) 822-4420
[email protected]
If you have been unable to complete high school, but have acquired
knowledge and skills through life and work experience, you might want
to consider writing a GED (General Educational Development) test. It
allows you to show that the knowledge and skills you have developed
are similar to a high school graduate. To qualify to write the GED test in
Ontario, a person must:
•be at least 18 years old
•not have graduated from high school
•be out of school for at least one year, and
•be an Ontario resident
To learn more about the GED, including test dates and locations,
you can contact the following places:
• The Ontario Ministry of Education
GED telephone line:
(416) 325-3364 or toll free
• The Independent Learning Centre’s
website at
The following organizations can help
you prepare for the GED test:
Peel Region
Career Essentials
350 Rutherford Road South, Plaza
2, Suite 305 Brampton
(905) 453-9911
[email protected]
Career Essentials (Downtown)
8 Nelson Street West,
Suite 302, Brampton
(905) 452-7906
[email protected]
CareerQuest Inc.
201 County Court Blvd.
Suite 303, Brampton
(905) 455-9347
Centre for Education and Training
7700 Hurontario Street,
Suite 300, Brampton
(905) 457-4747 ext 3228
[email protected]
Grade Expectations
37 George Street North,
Suite 304, Brampton
(905) 861-9554
[email protected]
Grade Expectations
350 Rutherford Road South, Plaza
2-Suite 223, Brampton
(905) 456-2339
[email protected]
The Learning Institute
241 Clarence Street Unit 21,
(905) 796-7323
[email protected]
Career Essentials
165 Dundas Street West, Suite
402, Mississauga
(905) 804-8636
[email protected]
Career Essentials (Erindale)
1270 Central Parkway West, Suite
101, Mississauga
(905) 566-5455
[email protected]
CareerQuest Inc.
201 City Centre Drive
Suite 900, Mississauga
(905) 281-2106
Centre for Education and Training
2 Robert Speck Parkway
1st Floor, Mississauga
(905) 457-4747 ext 3228
[email protected]
Grade Expectations
2227 South Millway,
Suite 101, Mississauga
(905) 821-0112
[email protected]
Peel Adult Learning Centre
5940 Wallace Street, Mississauga
(905) 507-0111
Career Essentials
1100 Burloak Drive
Suite 108, Burlington
(905) 331-0828
[email protected]
CareerQuest Inc.
1100 Walkers Line
Suite 104, Burlington
(905) 335-2053
Georgian College
5 Armstrong Street,
Upper Level, Orangeville
(519) 940-0331
[email protected]
Grade Expectations
14 Stewart Court,
Suite 100, Orangeville
(519) 940-4498
[email protected]
(The) Learning Enterprise
120 Diane Dr. Orangeville
(519) 941-2661
Did you Know?
There is no guarantee that all employers or post-secondary
institutions accept a GED certificate, so always check ahead!
Alternative Education
Sometimes the traditional high school setting doesn’t work out for some
young people. This is particularly true of at-risk youth. Various school
boards run alternative education programs to allow these students to
complete high school studies in a setting that works better for them.
Here is a list of schools in your region.
Peel Region
Dufferin-Peel Catholic District
School Board
Archbishop Romero Catholic
Secondary School, District
Alternative Program
Brampton Campus
150 Central Park Dr, Ste 113,
Brampton, ON
(905) 458-5976
College Campus -- Sheridan Davis
7899 McLaughlin Rd.,
Brampton, ON
(905) 361-0248
Peel District School Board
Peel Alternative School North
315 Bartley Bull Pkwy.,
Brampton, ON
(905) 455-1225
The Dam Youth Drop-in
TELL Program
ReMax Building
6850 Millcreek Dr, Ste 101,
Mississauga, ON
(905) 826-6558
[email protected]
Mississauga Campus
90 Dundas St W, Ste 201,
Mississauga, ON, or
75 Watline Ave, Unit 101,
Mississauga, ON
(905) 361-0248
Peel District School Board
Peel Alternative School South
1239 Lakeshore Rd E.,
Mississauga, ON
(905) 278-3396
Peel Alternative School West
154 Queen St S, Ste 224,
Mississauga, ON
(905) 363-0154
96 Guelph St.
(905) 873-8783
215 Ontario Street S
(905) 878-2244 or (905) 878-1480
1330 Montclair Drive
(905) 845-7542
Halton District School Board Gary Allan High School
Secondary Teen Education
Program (STEP)
(905) 632-5000 ext 1140
(905) 702-7925
Halton Region
(905) 339-0313
Halton District School Board Gary Allan High School
Adult, Alternative and Community
Education, Self Reliant Learning
(905) 693-1921
Halton District School Board Gary Allan High School
Teen Education and Motherhood
program (TEAM)
3250 New Street
(905) 632-2944
Burlington Family YMCA,
500 Drury Lane, Burlington, ON
(905) 681-1140
96 Guelph Street, Georgetown, ON
Dufferin County
Upper Grand District School Board
The Learning Enterprise
120 Diane Drive, Orangeville, ON
(519) 941-2661
Jobs in the skilled trades are in high demand here in Ontario. A growing
number of current tradespeople are retiring and this means that many
jobs will become available. You can earn a very good living while participating
in work that you are good at and enjoy doing. There are over 130 skilled
trades in Ontario. To work in one of these trades, you will have to become
an apprentice. Apprenticeship is learning on the job while getting paid!
As your experience and skills increase, your pay will also increase. This
is how trades people do most of their learning, and the rest of their
training might be in a community college. This is called apprenticeship.
Registering as an apprentice can generally happen in three ways:
Universities, Colleges & Private Schools
If you are thinking about post-secondary education, you could be finding
the options overwhelming. “What to do” and “where to go” are very big
decisions to make. But the more informed you are about the different
possibilities, the easier it will be to make those decisions. The Ontario
Ministry of Training, Colleges and Universities (MTCU) has a wealth of
information about post-secondary studies from universities and colleges
to apprenticeship and private schools.
Ontario Ministry of Training,
Colleges and Universities (MTCU)
(416) 325-2929 or 1-800-387-5514
1-800-263-2892 (hearing impaired)
[email protected]
For a complete list of colleges,universities and private institutions in Ontario,
check out these websites. Applications
to these schools are online.
Private Career Colleges
Web Resource
Would you like to know the graduation and employment rates for colleges, universities, and private career colleges in Ontario? Check out this Government of Ontario
• Find an employer who will employ you as an apprentice. Search through
job ads or ask people you know (the same way that you would look
for any kind of job).
• Visit a Job Connect Centre – they have strong connections with
employers and can help match you up with one. They are located in
communities throughout Ontario. Call 1-888-JOB GROW to find the
centre closest to you.
• If you are a high school student, ask your guidance counsellor about
the Ontario Youth Apprenticeship Program (OYAP). You can start the
early stages of your apprenticeship right from Grade 10.
• You can obtain a co-op apprenticeship certificate at select colleges.
These programs will also teach you about self-employment since
many tradespeople set up their own business after receiving
certification. For a list of participating colleges, visit this website:
Web Resource
apprenticeship job. For more information about participating in one of
these programs, you can call the JobGrow Hotline at 1-888-JobGrow.
For apprenticeship opportunities and more information about the
skilled trades, visit
Loans for Tools Program
Apprenticeship Office Locations
Visit a location to meet with a
training consultant who will outline
the apprenticeship program and
registration process.
Mississauga Regional Office
The Emerald Centre,
10 Kingsbridge Garden Circle,
Suite 404, Mississauga, ON
Telephone: (905) 279-7333 or
Voice-mail: (905) 279-7709
Hamilton District Office
Ontario Government Building
119 King Street West, 5th Floor,
Hamilton, ON
(905) 521-7764 or 1-800-668-4479
Toronto District Office
625 Church Street, 1st Floor,
Toronto, Ontario M7A 2B5
General inquiries: (416) 326-5800
Front desk: (416) 326-5775
Web Resource
For additional locations, visit:
Pre-Apprenticeship Programs
If you want to get the technical training needed to become an apprentice,
a pre-apprenticeship program might be for you. These programs are run
in many locations in Ontario and include both an in-class component
and a work placement. This might give you a better chance of getting an
This is a program for new apprentices that provides them with a loan
to help them buy the tools and equipment they need for their trade.
The program recognizes that tools are one of the biggest investments a
tradesperson will make. Loan amounts vary by trade. For more information,
call 1-800-313-1746 or visit
Did You Know?
The loan is interest-free during the term of an apprentice’s program
and for up to one year following completion of training.
Web Resource
For more information about
skilled trades, check out
any one of these great sites:
Skills Development
If you are unemployed and collecting Employment Insurance benefits
(EI) and you think you need training because you can’t get a job, then you
may be eligible for training funding from the federal government. For more
information on this program, please contact one of the agencies below:
“Let’s tell young people the best books are yet to be written; the best
painting, the best government the best of everything is yet to be done
by them.” - John Erskine
Peel Region &
Dufferin County
Brampton & Orangeville
Toronto District School Board –
Brampton-Dufferin Skills
Development Centre
37 George St N, Unit 102, Brampton
Brampton: (905) 453-1012
Orangeville: (519) 941-6991 ext 2302
[email protected]
Inter-cultural Neighbourhood Social
Services- Step Up Program
Millway Plaza, 3200 Erin Mills
Pkwy, Unit 3, Mississauga
(905) 273-4884
[email protected]
VPI- Skills Training Enhancement
Programme (STEP)
151 City Centre Drive, Suite 201
(905) 270-8710
Halton Region
YMCA – Halton Skills Direct
500 Drury Lane, Burlington, ON
(905) 681-1140
SIN Card/Work Permit
You will require a Social Insurance Number (SIN) or a valid Work Permit
to work anywhere in Canada or to receive government benefits. Application
forms can be obtained from your local Service Canada Centre or you can
download one from the website. You will require original copies of proof of
identification when applying.
Service Canada Centres
Service Canada Centres are run by the federal government. You would
visit a Service Canada Centre to apply for your Social Insurance Number
(SIN), to apply for Employment Insurance Benefits (EI) if you have been
laid off or to access employment service pamphlets for agencies in your
area. In the summer, many Service Canada Centres run their summer job
centres from these sites. Visit for more information.
Peel Region
18 Corporation Drive, Brampton
(905) 790-2525
Caledon residents visit the
Brampton Service Canada Centre
Mississauga West
3085 Glen Erin Drive,
(905) 608-7000
Mississauga East
2525 Dixie Road, Mississauga
(905) 608-7000
6877 Goreway Drive, Unit 5,
(905) 608-7000
Halton Region
Peel Region
1090 Speers Road, Oakville
440 Elizabeth Street, Burlington
(905) 637-4525
Dufferin County
232 Guelph Street, Georgetown
(905) 877-6915
Orangeville Service Canada Centre
102-210 Broadway, Orangeville
(519) 941-4898
310 Main Street East, Milton
(905) 878-8418
Did You Know?
If you are concerned about identity theft, it is best to apply for a SIN card
in person so you do not risk losing original copies of your identification.
The process is also faster than mailing.
Jobs Caledon – Employment
Resource Centre
[email protected]
Bolton: Royal Courtyards,
Upper Level
Caledon East: 6097 Old Church Rd
(in the Grey Portable beside the
Fire Hall)
Inglewood: Claude Presbyterian
Church, 15175 Hurontario St
Employment Resource Centres
Looking for a job takes a lot of resources- computer, internet, fax machine,
phone and paper! It can also be tough to do all alone. An employment
resource centre (ERC) is a place with free access to computers, printers,
photocopiers and fax machines to use for your job search. Most ERCs
also have staff who can help you write a resume and cover letter!
Brampton Library: Four Corners
Branch Employment Resource Centre
65 Queen St E, Brampton
(905) 793-4636 Option 2 ext 1352
[email protected]
Centre for Education and Training Career Coach
(Free walk-in mobile employment resource and career coaching center
that moves throughout Peel, Halton and Dufferin. You can find it parked
at shopping malls and community centres)
(905) 457-4747 ext 3234
[email protected]
Brampton Neighbourhood
Resource Centre
Royal Crest Mall 50 Kennedy Rd S,
Unit 24 Brampton
(905) 452-1262
[email protected]
Brampton YMCA Employment &
Community Services
8 Nelson St W, Ste 306 Brampton
(905) 450-9001
Centre for Education & TrainingBrampton Employment
Resource Centre
7700 Hurontario St, Ste 300,
(905) 457-4747 ext 300
[email protected]
Centre for Education & TrainingBrampton East ERC
263 Queen St. E, Suite 14, Brampton
(905) 457-4747 ext 300
[email protected]
Eclypse Youth Resource Centre
71 West Dr, Unit 21, Brampton
(905) 790-7707
[email protected]
Employment Youth Employment
Programs – John Howard Society
Peel Halton Dufferin
134 Main Street North, Brampton
(905) 459-0111 ext 300
Ontario Works in Peel,
Employment Resource Centre
21 Coventry Rd, 1st Floor
(905) 793-9200
ACCES Employment ServicesResource Centre
151 City Centre Dr, Suite 700
(905) 361-2522
Square One Youth Centre
Square One Shopping Centre100 City Centre Dr, Mississauga
(905) 566-1883
[email protected]
Malton Employment
Resource Centre
3131 Morning Star Dr, Unit 101,
(905) 405-8271
[email protected]
Mississauga Employment
Resource Centre
2 Robert Speck Parkway, 8th Floor,
(905) 949-0049 ext 2040
[email protected]
Ontario Works in PeelEmployment Resource Centre
6715 Millcreek Dr,. Mississauga
(905) 793-9200
Peel Youth Village Employment
Resource Centre
99 Acorn Place, Mississauga
(905) 791-5576 press 5
(905) 637-0796 or
Crisis Line (905) 575-8426
[email protected]
The Bay Area Employment
Resource Centre
860 Harrington Court, Burlington
(905) 333-3499 x 140
[email protected]
YMCA Career Development
and Learning Centre
500 Drury Lane, Lower Level,
(905) 681-1140 or 1-866-244-7244
[email protected]
YMCA Employment Resource
151 City Centre Drive, Suite 800,
(905) 276-9322 ext 210
[email protected]
Service Canada Centre for Youth,
232 Guelph St, Georgetown
(905) 877-7797
Burlington Square 760 Brant St,
Unit 43A Burlington
Georgetown Employment
Resource Centre
184 Guelph St, Georgetown
(905) 702-7311
[email protected]
Milton Employment Resource Centre
Southview Plaza 550 Ontario St S,
Ste 203, Milton
(905) 693-8458
[email protected]
Oakville Employment
Resource Centre
465 Morden Rd, Unit 109, Oakville
(905) 845-1157 ext 121
[email protected]
Job Connect- Sheridan Institute
of Technology and Advanced
Skills Training Centre
407 Iroquois Shore Rd,
Rm A12, Oakville
(905) 845-9430 ext 8160
[email protected]
Dufferin County
Dufferin Employment Centre
229 Broadway Ave, Unit 4,
(519) 941-6991
[email protected]
Centre for Career &
Employment Services
51 Townline, Orangeville
(519) 942-9986
Go to: and fill out form with
your question.
Web Resource
Visit (Ontario Association of Youth Employment Centres)
to “speak” with an employment counsellor online!
To visit a “virtual” employment resource centre just for youth, visit:
Youth Employment Programs
You can look for a job all on your own or you can get help from one of
the many different employment programs available for youth. Whether
you need help deciding on a career, looking for work experience, or need
help with your job search, one of the following programs can help.
Peel Region
Centre for Education & Training - Youth Opportunities Program (An
employment program designed to provide youth with employability skills
and job search strategies; match job-ready youth with job opportunities.)
7700 Hurontario Street, Suite 300, Brampton
(905) 457-4747 ext 3233 & 3239
2 Robert Speck Parkway, Suite
800, Mississauga
(905) 949-0049 ext 2027 & 2370
[email protected]
Job Skills – Youth Employment
Services (Brampton)
(Offers a variety of individual and
group job search/employment
37 George Street N, Brampton
(905) 453-7896
[email protected]
Mississauga YMCA Employment
& Community Services
(Offers a variety of individual and
group job search/employment
151 City Centre Dr, Ste 800,
(905) 276-9329 ext 214
(Resource Centre)
[email protected]
Halton Region
Centre for Skills Development
& Training
(Offers a variety of employment
programs for adults and youth,
including: job search, career explo-
ration, job placement, employment
counselling and assessments)
860 Harrington Court, Burlington
465 Morden Rd. Suite 109, Oakville
33 City Centre Drive, Suite 201,
Southview Plaza - 550 Ontario St
S, Suite 203, Milton
3222 Brandon Gate Drive, Unit 9,
184 Guelph St, Georgetown
(905) 333-3499
Job Connect (Halton Hills, Milton,
(Youth employment program for
people between the ages of 16-24)
TD Bldg 310 Main St E, Milton
(905) 878-4956
[email protected]
Job Opportunities for Youth
(Job placement for youth, ages
16-30, in full-time, permanent
North Halton (905) 693-8458, ext 102
South Halton (905) 333-3499, ext 107
[email protected]
YMCA Career Development
and Learning Centre
(Provides resource centre;
assistance with job search;
variety of employment programs
for adults and youth)
500 Drury Lane, Lower Level,
(905) 681-1140 or 1-866-244-7244
[email protected]
Job Connect (Youth)
(Provide assistance to youth age
15-30 in looking for work, resume
preparation, interviewing, and more)
51 Townline, Orangeville
(519) 941-6259
Dufferin County
Go to web link:
Connect/contact.html and fill out
form with your question
Community Youth Employment
Services (Employment resource
centre for youth age 15-30)
51 Townline, Orangeville
Job Opportunities for Youth
(Job placement program for youth
age 15 to 30)
5 Armstrong Street, Orangeville
(519) 940-3379
Go to:
contact_us.html and fill out form
with your question.
Go to: and submit your question
Employment Insurance (EI)
If you are laid off from your job, you may be eligible for Employment
Insurance (EI) benefits. EI provides temporary financial assistance while
you find another job or upgrade your skills to get back to work. You can
visit a Service Canada Centre to apply in-person, or you can also apply
online at this site:
Did You Know?
Even if you are fired from your job, you should still apply for EI benefits.
The decision regarding your claim lies with the claims officer, NOT your
former employer.
In addition to regular benefits, a person may also be eligible for maternity,
parental, sickness or compassionate care benefits. For a list of the different
types of EI benefits or other EI information, check out this web link:
Did You Know?
You cannot receive EI benefits if you work full-time. But you may be
eligible for some benefits if you work only part-time. To find out more,
call: 1-800-206-7218
Employment Assessment Centres
If you are collecting Employment Insurance, there are many programs
to help you during your job search. To learn more about what programs
are available to you, make an appointment with an Employment
Assessment Centre. You can sit down with a case manager who will
review your situation, provide you with information on relevant government programs, and help you put together an action plan to get you
back to work. Choose a location in your area from the list below:
Peel Region
350 Rutherford Rd. South, Suite
300, Plaza 2 Brampton
(905) 866-6001
30 Martha St, Ste 303, (Bolton
Professional Building) Bolton
(905) 951-6049
Halton Region
Mississauga Community
Connections (3 locations)
33 City Centre Drive,
Suite 280 Mississauga
(905) 896-2233
(905) 896-1364 (TTY)
6870 Goreway Drive, Ground Floor,
Mississauga (Malton)
(905) 678-8515
(905) 678-8517 (TTY)
6790 Century Drive, Suite 401,
(905) 814-8406
(905) 814-1329 (TTY)
Youth Community Connections
33 City Centre Drive, Suite 280,
(905) 896-9316
Youth Community Connections
6870 Goreway Drive, Ground Floor,
Mississauga (Malton)
(905) 678-9881
3050 Harvester Road, Burlington
(905) 637-8988
Canadian Youth Business Foundation
(Provides start-up mentoring, financing and business resources for
young Canadians age 18 – 34 to start their own business)
For a list of locations, please call or visit their website
Halton Hills Shopping Plaza- 235
Guelph St. Unit 4, Georgetown
(905) 873-9816
Canada Business Service Centres (CBSC)
420 Main St. Suite 211, Milton
(905) 693-0097
476 Morden Rd, Unit 102,
(905) 338-2190
Dufferin County
15 Elizabeth St, Orangeville
According to one study, one of out of every five Canadians will be selfemployed by the end of this decade (Source:
releases2.html). Could you be one? If you have thought about starting
your own business, but don’t know where to start, check out these
resources for help.
The Canadian Management Network: "Are you considering starting a
small business?"
Industry Canada
Employment Ontario
Ontario Government Youth/Student Programs
Starting a Small Business in Ontario (COBSC)
Starting Your Own Business:
Young Entrepreneurs Association
Did You Know?
Dufferin County
According to a 2004 Statistics Canada Survey, women accounted for
approximately 1/3 of all self-employed persons.
Visit the Community Information Online Consortium’s website for
Wellington Dufferin and type in keyword “volunteering”. This website is
produced in partnership with the Canadian Mental Health Association:
Volunteering feels good! You can give something back to your community
and as an added bonus learn great skills and gain experience that will
help you with your ability to find a job. Some other benefits include:
• Gaining great references
• Meeting new people and networking
• A feeling that you have value
The type of work you can do as a volunteer is very broad. You can volunteer in agencies that specialize in areas like disease prevention, the
environment, or health care to name a few. Finding a place to volunteer
is not very difficult to do. You can approach non-profit agencies or schools
in your area and ask them directly about volunteer opportunities. You can
also contact the following organizations:
Peel Region
Halton Region
Youth Advisory Committee
3-3181 Wolfedale Road, Mississauga
(905) 804-0123 ext 129
[email protected]
Halton Regional Youth
Advisory Committee
Volunteer Centre of Peel
(Mississauga, Brampton, Caledon)
(905) 306-0668 or toll free at
Volunteer Halton (Burlington,
Halton Hills, Milton and Oakville)
(905) 632-1975
An internship is a chance for you to work at a company, either paid or
unpaid, usually between 12 – 16 months. Unlike co-op, you would not
get a school credit for this, but it is a great way to get a lot of experience,
develop your skills, and have a great position to put on your resume. If
you are interested in pursuing an internship, you will need to do some
research because the good ones can be hard to find.
How can I find an internship?
Finding an internship will take some time and some good research on
your part. Most university websites have links to various internship programs.
If you are in college or university, check with your Career Services department. You can do an internet search using the keyword “internships
Ontario” or you can be more specific by using “environmental internships
Ontario”. You can even directly contact companies in industries you are
interested in and find out if they have an internship program.
Internships Websites
AIESEC (Accounting & Finance,
Business Administration,
Management and Economics,
Computer Applications and
Programming, Marketing and
Engineering/Technical Fields)
Campus Access - Internships –
(business, government, technology,
international development and more)
Canadian Federation of Students:
Student Work Abroad Program
(SWAP) – (Canada's largest
exchange program)
Career Edge - (private-sector
national youth internship program)
International Health Youth
Internship Program –
(international health)
Natural Resources Canada Science and Technology Internship
Program – (science, engineering
or business)
NetCorps Canada International –
(information and communication
Ontario Internship Program –
(Financial & Business Planning,
Human Resources, Organizational
Development, Policy Development
and Service Management in
the public sector)
SchoolNet Youth Employment
Initiative – (information and
communication technology)
United Nations Association in
Canada – (UN or UN-related
agencies and organizations
around the world)
Co-operative (Co-op) Education
This is a 4 – 8 month work term that has a credit value and may be
mandatory for graduation. It is a great method to get academic credit
and valuable work experience at the same time. It is offered at the high
school level, college and university levels. If you are still in school, you
may be able to participate in a co-op program. Talk to your guidance
counsellor or career services department.
Canadian Association of Cooperative Education (access to an online
coop program directory)
Education at Work Ontario (find a co-op program in Ontario)
Your Rights At Work
Most people don’t know what their full rights are in the workplace. To
educate and protect yourself, know your rights!
Human Rights
The Ontario Human Rights Code protects everyone in the province from
discrimination and harassment. There are 15 grounds of discrimination
that are prohibited in Ontario which include:
• Race
• Sex
• Colour
• Ancestry
• Place of origin
• Ethnic origin
• Marital status
• Sexual orientation
• Age
• Disability
• Citizenship
• Family status
• Religion
• Receipt of public
assistance (accommodation only)
• Record of offences
(employment only)
You have the right to feel safe and be treated equally and with dignity.
If you feel that you have been harassed or discriminated against, the
first thing you should do is let the person know in a clear and firm manner that what they have done or said is unacceptable and ask them to
stop. If you don’t feel comfortable confronting the person alone, ask a
friend or family member to be with you. If this fails and the person continues to harass or discriminate against you, you can file a complaint
with the Ontario Human Rights Commission. The commission acts to
enforce the Human Rights Code and educates communities about
human rights issues.
If you would like more information on the Ontario Human Rights Code, or
would like to file a complaint with the Ontario Human Rights Commission,
contact them at 1-800- 387-9080 (toll free) or 1-800 308-5561 (TTY) or
visit their website at
Employment Standards Act (ESA)
The ESA is a law in Ontario that sets out minimum standards for fair
work practice. With some exceptions, most employees are protected
under the Act. Some of the rights protected under the ESA include hours
of work, overtime, minimum wage, pregnancy and parental leaves, and
termination notice and pay, to name a few. You cannot be punished for
claiming your rights.
For more information about the Employment Standards Act or to obtain
a form to file against an employer who you believe has violated your
rights, call 1-800-531-5551 (toll free) or 1-866-567-8893 (for hearing
impaired) or visit the website:
Did You Know?
Need to take time off work for a doctor’s appointment?
If you are an employee in a company that regularly employs 50 or more
employees, you are entitled to 10 personal emergency leave days each
year. You can use them to attend a doctor’s appointment or for illness,
injury or other emergency situations.
Workplace Safety
When it comes to workplace safety, you have three basic rights including
the right to know, the right to participate and the right refuse unsafe
work. About 42 young workers are killed, made ill, or injured on the job
in Ontario ever single day! There are many things that both you and your
employer can do to make things safer at work. Some of the things you
can do right now to ensure workplace safety are:
• Using equipment and machinery properly as you were trained to do
• Reporting hazardous situations to your employer as soon as possible
• Wearing proper protective devices and equipment
Don’t become a statistic. Increase your knowledge about workplace
safety by visiting the following websites geared towards youth:
If you are concerned about safety in your workplace, call the Ontario
Ministry of Labour at 1-800-268-8013
Did You Know?
You are more likely to be injured in your first month on the job.
Getting Around
There are so many ways to get around these days. Public transit is
getting better in many cities. If you live close to where you work or go to
school, you can ride a bike or walk. For some, working to get your first
car is a dream come true! Here is some basic information about getting
your driver’s license and about public transit.
Driver’s License
In Ontario, you must be at least 16 years of age and have a valid
Ontario driver’s license to drive in Ontario. You must also pass a vision
test. In 1994, the Graduated Licensing System was introduced. The twostep licensing process takes about 20 months to complete, although
you do have five years to graduate to a full license. The order of the
licensing process is G1, G2 and finally Class G.
The Ontario Ministry of Transportation website can give you detailed
information about driving and licensing in Ontario:
Road Safety Tip
We all enjoy listening to music when we drive, but playing it too loud
can prevent you from hearing emergency sirens or horns from other
vehicles. Keep your eyes and ears on the road!
Public Transit
If you don’t have a vehicle to get around, you can always use the local
public transportation system. Public transit is cheaper and friendlier to
the environment. You can purchase transit tickets at many convenience
stores, although you can also use exact cash.
GO Transit
(A bus and train system that connects Toronto with outer regions of
the Greater Toronto Area)
1-888-GET-ON-GO (438-6646)
GO Transit is the only public
transportation system in Caledon.
TTC (Toronto Transit
(A subway, bus and streetcar
system within the city of Toronto)
(416) 393-INFO (416) 393-4636
Peel Region
Brampton Transit
Transit Information: (905) 874-2999
Mississauga Transit
(905) 615-INFO (4636)
Halton Region
Burlington Transit
(905) 639-0550
Halton Hills
GO Transit is the only public transportation system in Halton Hills.
Milton Transit
(905) 815-2020 (operated by
Oakville Transit)
Dufferin County
Orangeville Transit
(519) 941-0440 x289
Oakville Transit
(905) 815-2020
Web Resource
Public transit service information throughout the GTA can be found at:
“My dog is worried about the economy because Alpo is up to 99 cents
a can. That's almost $7.00 in dog money.” - Joe Weinstein
Budgeting and Money Management
Budgeting is a way of organizing and managing your finances so that you
know how much money is being spent and where it is all going! A budget
may change depending on what is going on in your life. If you change
jobs, move, or plan to continue your education, these things will change
your budget. You can track your budget manually or by using a spreadsheet on your computer. Check out these web resources to help you
with your budgeting skills.
CIBC – Student Life
(A resource website about money management for college and
university students)
Columbia Management Distributors (Budgeting and investment information
for youth)
Web Resource
For some great budgeting tools, visit the Canadian Banker’s Association –
Your Money Network website at
Did You Know?
You should try to save 3 to 6 months of your monthly expenses as an
emergency fund. If your car breaks down or you need to take significant
time off work because of illness, you will need to be financially prepared.
Money Saving Tips
When it comes to money, saving it can seem almost impossible! With
the bills you have to pay and the amount you want for fun and entertainment, who can save anything? You can. With a little extra thought and
some helpful suggestions, everyone can learn some money saving
strategies. Here are some to get you started:
• Shop at alternative places like thrift shops or garage sales. You can
really get super deals and sometimes land good quality merchandise
• Prepare a grocery list and stick to it when going grocery shopping.
• Buy store brand products instead of the popular brand names. In
addition to a better price, you may also get a better tasting product.
• Regularly check your local newspaper for store flyers. They will tell you
what is on sale.
• Do you really need it? A deal is only that if it’s something you really
need. Don’t buy things just because they are on sale.
• 2 degrees can make a world of difference – in your wallet. Try lowering
your heat by two degrees in the winter, and raising it two degrees in
the summer to save you hundreds of dollars
• To get to work or school, try car-pooling or taking the local transit
• Don't warm your car up by letting it idle. The engine warms up faster
when driving than it does when idling.
Web Resource
For a great list of cost-cutting ideas, visit the CanLearn website and
check under the “Advisors” tab
Credit Cards
Credit cards can be used for purchasing clothing, going to a restaurant,
buying a car or paying for school. Your use of credit can easily get out
of hand so you need to use it very wisely. You will want to start now to
develop a good credit history because it can affect your ability to get
large loans in the future, such as a mortgage to buy a home. The best
way to ensure a good credit history is to pay your bills on time.
Choosing a credit card
Before deciding on a credit card, there are some important things you
need to keep in mind.
• Make sure you fully understand a plan’s terms before you accept it.
For example, some credit card companies offer low introductory
interest rates but only for the first few months.
• Don’t throw away your receipts. Cross check them with your
statement when it comes in.
• Always protect your credit cards and account numbers so that no one
else can use them without your consent.
• To ensure that an amount can’t be changed, draw a line through the
blank spaces on the credit card receipt, when you are about to sign it
• Don’t overload yourself with numerous types of credit cards. They can
easily get misplaced or your usage of them can get out of hand.
Web Resource
Want to learn the” Ins and Outs” of credit? Check out this website:
MBNA – Money Matters for Students
860 Harrington Court, Suites 215
& 216, Burlington, ON
75 Main St, Unit 14, Milton, ON
235 Lakeshore Rd E, 2nd Floor,
Oakville, ON
Credit Counselling
It is important to know that anyone can experience financial problems.
A credit counsellor is trained to review your financial situation and to
help you find the best solution to get your finances in order. It is a very
confidential process. In addition to individual counselling, agencies may
provide debt management programs or seminars and workshops. To find
a credit counsellor near you, call 1-800-267-2272 or visit the website: or call one of the agencies listed
below for help.
Peel Region
Family Services of Peel
Credit Counselling
20 Nelson St W, Ste 103,
Lower Level, Brampton, ON
(905) 453-5775
151 City Centre Dr, Ste 501,
Mississauga, ON
(905) 270-2235
Salvation Army - North Peel Branch
Financial Counselling
115 West Dr., Brampton, ON
(905) 451-8840
West Edge Outreach Centre
Good Sense Budget course
4 Mississauga Rd N.,
Mississauga, ON
(905) 274-6564
[email protected]
Halton Region
Halton Family Services
Halton Consumer Credit
Counselling Service
(905) 845-3811
[email protected]
Dufferin County
Family Services of Peel
Credit Counselling
Orangeville, ON (call for location)
(905) 270-2235
Did You Know?
When looking for a credit counselling service, be careful – there are
many debt management program scams out there. It is best to seek
help from a non-profit organization. Never agree to give your first payment
as a fee – this is unethical!
Student Loans
If you are planning to attend a public or private college or university,
either part-time or full-time, you may be thinking about how you will
cover the costs. The following places will give you valuable information
and take you through the student loan application process.
(Information and services on where and what to study and how to
cover the costs)
Ontario Student Assistance Program (OSAP)
For scholarship, bursary and student loan databases and information
check out the following websites:
Did You Know?
As a part-time student, you must make interest payments on your parttime student loans while you are in school. However, you may qualify
for interest relief if your income is below a certain level.
Ontario Works
This is an employment assistance program for people who are in temporary financial need, such as people who cannot pay their rent, buy groceries, etc. Anyone receiving social assistance is required to actively participate in the Ontario Works Program. Coverage for eligible clients may
include drug and dental coverage, eyeglasses, and employment start-up
benefits. The goal of the program is to assist people to quickly become
self-reliant. Some of the services designed to meet this goal include:
• Help with job searching, including resume writing assistance and
access to telephones, fax machines and photocopiers
• Job skill training
• Learning, Earning and Parenting (LEAP) – a program for young parents
between ages 16 and 21 and their children that includes support to
finish high school and parenting skills training
• Employment Placement
• Addictions Services Initiative
To learn more about Ontario Works, to apply,
or to determine if you are eligible, visit or
call your local Ontario Works office.
Peel Social Services DepartmentOntario Works - Apply via phone interview
(905) 793-9200 or 1-800-327-5379
(905) 451-6108 (after hours)
(905) 793-5173 TTY (hearing impaired)
Halton Social and Community Services Department - Ontario Works
Apply via phone interview (905) 825-8888 or 1-866-4HALTON
(1-866-442-5866) ext 888
County of Dufferin- Ontario Works
Apply via phone interview
(519) 941-6991
Click on “Community Services” then “Ontario Works”
There is a shortage of affordable rental housing in most large cities
here in Ontario. Housing will be one of your biggest monthly expenses.
Fortunately, there are several ways you can find available housing in
your area. One way is to visit one of your local community agencies or
community centres for information or check out the classified ads in
your local newspaper:
Burlington, Milton
and Oakville:
Websites to find a roommate:
Renting an Apartment/House
A lease is a contract between a tenant (you) and a landlord (the owner)
for renting property. It is usually signed for a one year term and it outlines the tenant and landlord responsibilities, restrictions on use of the
property, and price. It is possible to rent property on a month-to-month
basis, but this is usually not preferred by landlords.
Before you sign a lease, read it carefully before signing it. Here are some
of the things you should ensure are stated in the lease agreement:
• Names, addresses and telephone numbers of yourself, roommates
(if any) and the landlord, and a description of the unit
• Rent and lease terms
• Deposit details
• What the rental price covers
• Maintenance and repair responsibilities
For a list of “dos and don’ts” when signing a lease agreement, check
out the University of Ottawa’s Off-campus Housing Checklist:
To make sure you know your rights as a tenant, call this number if you have
a question or concern 1-888-332-3234 or visit the website
Did You Know?
It doesn’t matter if you sign a lease agreement or rent month-to-month,
your landlord must obey the Tenant Protection Act.
Subsidized Housing
If you or your family have a low income and can’t afford to pay full rent
for a place to stay, you may be eligible for subsidized housing. The rent
you pay is determined by your income. The demand for a subsidized
housing unit is very high and there is usually a very long waiting list (it
can take many years!)
There are four kinds of subsidized housing:
• Non-Profit Housing- owned and managed by non-profit groups (for
example a church)
• Co-op Housing- there is no landlord, rather, the building is managed by
a board of directors and the people who live in the co-op (the tenants)
• Public Housing- owned and managed by the provincial government;
many people wait several years before a unit becomes available
• Rent Supplements- the tenant pays 30% of his/her income and the
provincial government provides the rest to the landlord as a “subsidy”
If you would like more information about subsidized housing in your
area, contact one of the agencies listed:
Peel Access to Housing
5 Wellington St E, Brampton
(905) 453-1300
[email protected]
Dufferin County Homelessness
Prevention Program
229 Broadway, Orangeville
(519) 941-6991 ext 2406
[email protected]
Halton Access to
Community Housing
1151 Bronte Road, Oakville
(905) 825-6000
[email protected]
Car Insurance
Losing Your Wallet
According to Ontario law, all motorists must have automobile insurance.
Your vehicle must be insured even before you attach license plates.
Private companies provide car insurance in Ontario. You can get an
insurance broker to help you obtain car insurance. An insurance broker
acts as your representative and shops on your behalf to get you the
coverage you need at the best price. An insurance “policy” outlines the
type of coverage you have, the drivers on the policy and the premium.
Losing your wallet can be a very stressful situation. It is important not to
panic, but you do need to act immediately. Places you should contact as
soon as you realize you have lost your wallet include banks and financial
institutions, the local police in case someone turns it in, and your credit
card companies. If you lose your keys, the best thing to do is to change
your locks as soon as possible.
Car Insurance Brokers of Canada Inc. (To get a quote and learn more
about car insurance)
Insurance Brokers Association Ontario (To find an insurance broker)
Did You Know?
Driving without car insurance can carry very heavy fines. If you are
convicted, you can face a fine from anywhere between $5,000 & $50,000.
Insurance Tips for Young Drivers
The best way to ensure low premium rates in the future is to keep a
good driving record that is free of convictions. Here are some other
cost-saving tips you should know about:
• You may think you know everything needed to drive a vehicle, but taking
a driver-trainer course may get you better insurance rates. Consult
your insurance company for driver training courses they recognize
• Get some experience under your belt and name yourself as an
occasional driver under your parents’ policy. Premiums are lower than
if you were named a principal driver.
• Some insurance companies offer student discounts. Contact your
insurance broker and find out if you qualify.
It is recommended that you replace your identification in the following order:
• Driver’s license
• Birth certificate
• Citizenship card
• Health card
• Passport
• Social insurance number
Identity theft
This is when someone uses your personal information without your
knowledge to commit a crime such as fraud or theft. In short, someone
impersonates you and commits crimes in your name. For more information visit:
Did You Know?
Halton Region
Have you received a telephone call or letter saying that you were
approved or denied by a credit card company that you never applied to?
If so, you may have been the victim of identity theft.
Memorial Hospital
327 Reynolds Street, Oakville
(905) 845-2571
Did You Know?
Dumpster diving? This is when someone goes through your garbage
or recycling bin to retrieve personal information. Be sure to shred all
private documents before throwing them in the garbage!
“Take care of your body. It’s the only place you have to live.” - Jim Rohn
Peel Region
The Credit Valley Hospital
2200 Eglinton Avenue West,
(905) 813-2200
William Osler Health CentrePeel Memorial Hospital
20 Lynch Street Brampton
(905) 494-2120
William Osler Health CentreBrampton Civic Hospital
Northeast corner of Bovaird Drive
and Bramalea Road, Brampton
Opening Fall 2007
Trillium Health Centre
100 Queensway West,
(905) 848-7100
Joseph Brant Memorial Hospital
1230 North Shore Boulevard,
(905) 632-3730
Dufferin County
Georgetown Hospital
1 Princess Anne Drive,
(905) 873-0111
Headwaters Health Care Centre Orangeville Site
100 Rolling Hills Drive, Orangeville
(519) 941-2410
Milton District Hospital
30 Derry Road East, Milton
(905) 878-2383
Headwaters Health Care Centre Shelburne Site
301 First Avenue East, Shelburne
(519) 925-3340
Public Health Departments
The Public Health Department of your region run
numerous health programs and services including
teen pregnancy and parenting, teen sexual health/STD
clinics, and stop smoking clinics to name a few.
Peel Region
Peel Health Department
(905) 799-7700
Caledon residents call:
(905) 584-2216
Brampton Office
44 Peel Centre Drive, Brampton
9445 Airport Road, Brampton
Mississauga Office
3038 Hurontario St, Mississauga
Halton Region
Halton Health Department
1-866-4HALTON (1-866-442-5866)
[email protected]
Georgetown Office
93 Main St, Georgetown
Oakville Office
1151 Bronte Road, Oakville
In addition to your local public health departments, some other organizations offer health-related clinics on topics such as healthy sexuality or
dental health.
Dufferin County
Peel Region
Halton Region
Public Health
Caledon Community Services
(healthy sexuality, dental)
Royal Courtyards, Upper Level,18
King Street East, Bolton, ON
[email protected]
Halton Family Health Centre Inc. Teen Sexual Health Clinic
(Call for locations)
2951 Walkers Line, Burlington
(905) 336-3437
71 Broadway, Orangeville
519 941-0760 ext 2521
[email protected]
167 Centre St E, Shelburne
519 925-6743
[email protected]
Acton Office
19 Willow St, Acton
Malton Neighbourhood Services
(dental clinic)
Malton Community Centre, 3540
Morning Star Dr, Malton, ON
(905) 677-6270
[email protected]
Transitions for Youth Youth Health Centre
3365 Harvester Rd, Burlington
[email protected]
Teen Pregnancy and Parenting
Web Resource
If you require a medical walk-in
clinic for a non-life threatening
injury or illness, check out the
yellow pages of your phone
book or visit
Other Clinics
If you are pregnant or a young parent, sometimes you can feel very lonely.
It is not uncommon to feel afraid and to want some help and guidance.
There are many organizations that specialize in the needs of pregnant
teens and young parents. Their services may include maternity housing,
play groups, parenting workshops, and/or supportive counselling.
Peel Region
Vita Centre of Peel –
“Growing As Parents”
(Motherhood and fatherhood
parenting groups for teens)
Program is offered at various
locations. Please contact the
Program Facilitator.
(905) 858-0329 x 230
Brampton Life Centre
141 Kennedy Rd N, Brampton
(905) 454-2191
[email protected]
Brampton Neighbourhood
Resource Centre
Teen Moms Program
Royal Crest Mall
50 Kennedy Rd S, Unit 24,
Brampton (905) 452-1262
[email protected]
The Dam Youth Drop-in –Affinity
Women’s Program
ReMax Building, 6850 Millcreek
Dr, Ste 101, Mississauga
(905) 826-6558
[email protected]
Jewels for Jesus Mission Inc.
6655 Kitimat Rd, Unit 5,
(905) 821-7494
[email protected]
Mississauga Life Centre
110 Lakeshore Rd E,
Mississauga, ON
(905) 891-9515
[email protected]
Peel Social Services Department –
Open the Doors to a Better Future
3515 Wolfedale Rd, Mississauga
[email protected]
West Edge Outreach Centre –
“Teen Mops” program
4 Mississauga Rd N, Mississauga
(905) 274-6564
[email protected]
Halton District School Board
Gary Allan High School, Teen
Education and Motherhood
Burlington Campus, 3250 New St,
Burlington (905) 681-1140
Shifra Homes Inc
(maternity housing)
215 Pomona Ave, Burlington
(905) 681-9633
[email protected]
Halton District School Board
Gary Allan High School, Teen
Education and Motherhood
Former Wrigglesworth Public
School, 96 Guelph St, Georgetown
(905) 702-7925
Dufferin County
Lord Dufferin Centre, 32 First St,
L2, Orangeville
Lindsay’s Home
246371 Hockley Rd, Hockley
(519) 940-9952
[email protected]
Halton Region
Learning Earning and Parenting
Program (LEAP)
Ontario Works Halton
1-866-4HALTON (1-866-442-5866)
Ontario Early Years Centres
Ontario Early Years Centres are places that parents and their children,
ages 0 to 6, can go to take part in programs and activities together. All
services are free. If you are concerned or just curious about your child’s
development, the centres can provide you with relevant information and
resources. Ontario Early Years Centres are located across the province.
To find locations, you can do a postal code search on their website at or call 1-866-821-7770
Did You Know?
Some organizations that assist pregnant teens and teen parents offer
free diapers and baby formula, or used baby clothing and equipment.
Did You Know?
The first six years are the most important years in your child’s life.
There are important connections the brain forms during this time that
affect your child’s lifelong learning, behaviour and health.
Youth Groups, Programs and Centres
Peel Region
Youth Apeel (mentorship for youth)
(905) 846-2570
[email protected]
Hindu Sabha Temple
Youth Association
9225 Gore Rd, Brampton, ON
(905) 794-4638
[email protected]
African Community Services of
Peel (youth groups)
20 Nelson St W, Ste LL102,
Brampton, ON
(905) 460-9514
[email protected]
Brampton Multicultural Community
Centre (youth programs)
Civic Centre, 150 Central Park Dr,
Ste 107, Brampton, ON
(905) 790-8482
[email protected]
Brampton Neighbourhood
Resource Centre (youth programs)
Royal Crest Mall, 50 Kennedy Rd
S, Unit 24, Brampton, ON
(905) 452-1262
[email protected]
ECLYPSE Youth Drop-in Centre
71 West Dr, Unit 21, Brampton
(905) 790-7707
[email protected]
Lions Club (youth groups)
Bolton and District Lions Club
(905) 951-1462
[email protected]
The Dam Youth Drop In
ReMax Building, 6850 Millcreek
Dr, Ste 101, Mississauga
(905) 826-6558
[email protected]
Emerald Knights Drum and
Bugle Corps
8-60 Bristol Rd E, Ste 542,
(416) 410-2771
[email protected]
Malton Neighbourhood Services
(youth programs)
Malton Community Centre 3540
Morning Star Dr, Malton, ON
(905) 677-6270
[email protected]
Square One Youth Centre
Square One Shopping Centre, 100
City Centre Dr, Mississauga
(905) 566-1883
[email protected]
(905) 274-6564
[email protected]
Halton Region
Links2Care- Off The Wall
Youth Centre
47 Mill St E, Acton, ON
[email protected]
Our Community Cares
Community Centre
356 Burloak Dr, Burlington
(905) 631-1218
Links2Care- Open Door
Youth Centre
St Georges Anglican Church,
60 Guelph St, Georgetown, ON
(905) 873-2966
[email protected]
West Edge Outreach Centre
(youth groups)
4 Mississauga Rd N, Mississauga
Milton Community Services
Department – Milton Leisure
1100 Main St E, Milton, ON
(905) 878-7946
[email protected]
Book Clubs In Oakville
Teen Book Club
Central Branch, 120 Navy Street
in downtown Oakville
(905) 815-2042, ext 5057
sclin[email protected]
Canadian Caribbean Association
of Halton Youth Club
48-635 Fourth Line, Oakville, ON
(905) 257-0908
[email protected]
Oakville Youth
Development Centre
177 Cross Ave, Unit 3, Oakville
(905) 845-6932
YMCA of Oakville
Teen Coffee Houses
410 Rebecca St, Oakville, ON
(905) 845-3417
[email protected]
Dufferin County
Highlands Youth for ChristThe Door Youth Centre
10 Fifth Ave, Orangeville, ON
519 938-8031
[email protected]
Did You Know?
Steroid abuse is not just found among athletes anymore. An increasing
number of high school boys are experimenting with steroids to get the
kind of body they are wanting. Many users can become addicted and
display common addiction symptoms such as spending large amounts
of money to obtain the drugs, and experiencing withdrawal symptoms
like restlessness, fatigue and loss of appetite.
Parks and Recreation Centres
Looking for leisure and recreational activities? The Parks and Recreation
departments in your city run numerous activities including fitness, swimming,
skating, hockey and golf. Contact the Parks and Recreation division in your
city from the list below. Each website will provide you with detailed location
and program information. You can also find out about parks in your area:
Peel Region
Brampton Community Services
Parks and Recreation Division
(905) 874-2906
Caledon Recreation & Property
Services Department
Mississauga Community Services
Recreation and Parks Division
(905) 896-5311
Halton Region
Burlington Parks and Recreation
(905) 631-5654
3230 Fairview St , Burlington
Halton Hills Recreation and
Parks Department
(905) 873-2601 ext 2261
Milton Community Services
(905) 878-7252
Oakville Recreation and
Culture Department
(905) 338-4250
Dufferin County
The Parks and Recreation
Department – Town of Orangeville
(519) 940-9092
Parks and Recreation –
Town of Shelburne
The internet is a part of everyday life for almost everyone, especially
young people. You do research for school, chat with your friends online
and even shop. Although the internet has made life easier in some
ways, in other ways it is a dangerous place. There are people out there
in cyberspace who use the internet to hurt people, particularly youth.
They are known as cyber predators. The first rule of safe internet use
is to never give out certain important pieces of information, including:
Bullying has made its way to the information highway. A person can be
bullied through e-mail, instant messaging, cell phones or chat rooms. If
you are the victim of cyberbullying, ignore the bully but keep a record of
every incident. If this fails, talk to your teacher, a parent or even the police.
• Name
• Photo
• Phone number
• Home address or email address
• Location of your school
• Parents’ work address and
phone number
• Credit card numbers
Here are some other things you can do to protect yourself when using
the internet:
• Never agree to meet someone you met on the internet. At the very
least, tell a responsible adult and have them escort you.
• Don’t open emails, files or games from people you don’t know
• Choose a password that is hard for other people to guess but easy
for you to remember. Never share your password with anyone. Change
your password from time to time.
• And always respect other people’s privacy and feelings.
Websites about
internet safety
"I've failed over and over and over again in my life and that is why
I succeed." – Michael Jordan
Counselling Services
Sometimes it is difficult to talk to parents, teachers or friends about
things that make us feel worried. A counsellor is a person who will listen
to you without judging you. They help you to sort out your feelings and
can help you look at things differently so you can make the right choices.
Some places offer one-on-one help and others offer support groups.
Many places specialize in things like drug and alcohol abuse or teen
pregnancy and parenting. In some cases you may need an appointment
so call ahead. Counselling services are always confidential.
Peel Region
Caledon Community Services
(addictions, mental illness, general)
Royal Courtyards, Upper Level
18 King St E, Bolton, ON
[email protected]
Family Transition Place
(general, abuse victims)
Caledon Community Services
18 King St E, Bolton, ON
(905) 584-4357; (519) 941-4357
Birthright (support and information
for all pregnant women)
27 John St. Brampton, ON
[email protected]
(905) 790-7707
[email protected]
The Canadian Mental Health
Association (CMHA) (info and referral)
Elizabeth Fry Society (for female
young offenders – general, anger
24 Queen St. East, Suite LL-01,
Lower Lobby, Brampton, ON
(905) 459-1315
250 Clarence St, Unit 5,
Brampton, ON
(905) 848-4357
2 County Court Blvd, Unit 201,
Brampton, ON
(905) 451-2123
[email protected]
Catholic Family Services –
“Breaking Down The Walls” (teen
witnesses of woman abuse)
10 Gillingham Dr, Ste 201,
Brampton, ON
(905) 450-1608 ext 119
Depressed Anonymous
(depression support group)
PAR North, CMHA, 250 Clarence
St, Unit 5, Brampton, ON
(905) 276-3302
ECLYPSE Youth Drop-in Centre
(general, addictions)
71 West Dr, Unit 21, Brampton
Family Services of Peel
(bereavement, general)
20 Nelson Street, Suite 202,
Brampton, Ontario
(905) 453-7890
John Howard Society (info and
referral, anger management)
134 Main Street North, 2nd Floor,
Brampton, ON
(905) 459-2205/5151
[email protected]
Salvation Army – Cuthbert House
(for male young offenders –
general, life skills)
44 Nelson St W., Brampton, ON
(905) 453-0988
YMCA Youth Substance Abuse
Program (addictions)
20 Union St, Brampton, ON
(905) 451-9622
Birthright (support and information
for all pregnant women)
2600 Edenhurst Dr, Ste 307,
Mississauga, ON
[email protected]
The Canadian Mental Health
Association (CMHA)
(info and referral)
2600 Edenhurst Dr, Units 101103, Mississauga, ON
(905) 276-3302
[email protected]
Family Services of Peel
(bereavement, general)
151 City Centre Drive, Suite 501,
Mississauga, ON
(905) 270-2250
Nexus Youth Services (general)
85A Aventura Crt., Mississauga
(905) 451-4655
Vita Centre (teen pregnancy and
parenting support)
128 Queen St S, Mississauga
(905) 858-0329
[email protected]
YMCA Youth Substance Abuse
Program (addictions)
151 City Centre Dr, Ste 800,
Mississauga, ON
(905) 276-9322 ext 216
Did You Know?
77% of youth feel “totally
stressed out” at least once
a month. (Youth Net Peel, 2004)
Halton Region
The Canadian Mental Health
Association (CMHA) (info and
42 Mill Street East, Acton, ON
[email protected]
Suite 201, Hamilton, ON
(905) 522-4446
[email protected]
[email protected]
ADAPT (addictions)
83 Mill St, Georgetown, ON
(905) 873-2993
[email protected]
ADAPT (addictions)
Burlington Mall, Office Galleria
777 Guelph Line, Ste 214,
Burlington, ON
(905) 639-6537
[email protected]
ADAPT (addictions)
217 Main St E, Milton, ON
(905) 693-4250
[email protected]
The Canadian Mental Health
Association (CMHA)
(info and referral)
2289 Fairview Unit #107,
Burlington, ON
(905) 681-1159
[email protected]
John Howard Society (info and
referral, anger management)
225 King William Street,
The Canadian Mental Health
Association (CMHA)
(info and referral)
388 Main St. E, Milton, ON
(905) 693-4270 or
Toll-free 1-877-693-4270
[email protected]
John Howard Society (info and
referral, anger management)
193 Main St. E., Milton, ON
(905) 864-1306
[email protected]
ADAPT (addictions)
481 North Service Rd W Unit A33,
Oakville, ON
(905) 847-6547
[email protected]
The Canadian Mental Health
Association (CMHA)
(info and referral)
136 Cross Ave., Oakville, ON
(905) 338-2130
[email protected]
FAST (Family Adolescent Straight
Talk) (addictions)
Bronte Village Mall, 2441
Lakeshore Road West Unit #22,
Oakville, ON
Tel. (24hr.) (905) 469-6338 or
Toll Free: 1-888-651-5186
Dufferin County
The Canadian Mental Health
Association (CMHA)
(info and referral)
295A Broadway Ave., Orangeville
[email protected]
John Howard Society (info and
referral, anger management)
84 Broadway, Orangeville
519 940-3061
Cocaine Anonymous
Freedom From Addiction Support
Group (addictions)
Westminster United Church, 227
Broadway Ave., Orangeville, ON
Homewood Health Centre
Community Alcohol and Drug
Services (addictions)
32 First Ave, Upper Level,
Orangeville, ON
Birthright (support and information
for all pregnant women)
Lord Dufferin Centre, 32 First St.,
Orangeville, ON
[email protected]
Lesbian & Gay Youth Support Groups
Peel Region
Positive Space Coalition
of Peel Peel Pride
(drop-in for LGBTTQQ youth)
44 Peel Centre Dr, 2nd Fl,
Brampton, ON
(905) 791-7800 ext 2869
[email protected]
Halton Region
Halton Organization for Pride
and Education
LGBTTQ Youth Groups,
Oakville and Milton
(call for locations)
[email protected]
Dufferin County
Dufferin Child and Family Services
Lesbigay Youth Support Group
50 Fourth Ave, Unit 13,
Orangeville, ON
519 941-1530 ext 418
[email protected]
A crisis hotline is a phone number people can call to get immediate
over-the-phone emergency counselling, usually by trained volunteers.
AIDS Hotline
The Assaulted Women's Helpline
Kids Help Phone
Lesbian Gay Bi Trans Youth Line
Ontario Problem Gambling
Youth Mental Health Crisis
Response Service
(416) 410-8615
Peel Region
Peel Crisis Capacity Network
(crisis support for those with
a developmental disability)
(905) 273-4900
Sexual Assault / Rape Crisis
Centre of Peel
(905) 273-9442
Halton Region
Distress Centre
North Halton (no collect calls)
(905) 877-1211
Street Helpline Peel
(905) 848-HELP (4357)
Telecare Burlington Distress Line
(905) 681-1488
Sexual Assault/Rape Crisis
Centre of Peel
Caledon only: 1-800-810-0180
Oakville Distress Centre
(905) 849-4541
Telecare Distress Centre – Caledon
(905) 584-7770
[email protected]
Dufferin County
Telecare Distress Centre Brampton
Distress Line: (905) 459-7777
[email protected]
Distress Centre Wellington-Dufferin
County of Dufferin:
Share the Warmth
(heat and energy funding)
Mobile Crisis of Peel - Mississauga
(905) 278-9036
Distress Centre Peel
(905) 278-7208 or 1-800-363-0971
Ste. Louise Outreach Centre of
Peel (emergency provisions)
32 Haggert Ave N., Brampton, ON
(905) 454-2144
Mississauga, ON
(905) 270-5589
[email protected]
If you need emergency shelter, food, or clothing then contact one of these
centres for assistance. Some places specialize in the emergency needs of
women and their children, and others accept both men and women.
Salvation Army
(emergency provisions)
115 West Dr., Brampton, ON
(905) 451-8840
Grace Food Bank
5865B Coopers Ave.,
Mississauga, ON
(905) 501-8958
Interim Place – Mississauga
(emergency shelter and provisions
for women and their children)
(905) 403-0864
[email protected]
“Miracles happen everyday, change your perception of what a miracle
is and you'll see them all around you.” - Jon Bon Jovi
Emergency Assistance
Caledon Community Services
(food bank and vouchers)
Crisis Support
Royal Courtyards, Upper Level
18 King St E, Bolton, ON
[email protected]
Family Life Resource Centre Brampton (shelter)
535 Main St N, Brampton, ON
(905) 451-6108
Family Services of Peel
(victims of abuse, trauma)
20 Nelson Street, Suite 202,
Brampton, Ontario
Islamic Forum of Canada Food Bank
200 Advance Blvd., Brampton, ON
(647) 833-4957
[email protected]
Knight’s Table (meals for $1)
116 Kennedy Rd S, Brampton
(905) 454-8725
[email protected]
Our Place Peel II
(long-term youth shelter)
Brampton- call for referral
(905) 454-1048 (office)
[email protected]
Regeneration Outreach
Community (services for
homeless youth)
1 Wexford Rd, Unit 9, Brampton
(905) 796-5888
[email protected]
The Dam – Youth Drop-In
(short-term and long-term housing)
ReMax Building
6850 Millcreek Dr, Ste 101,
Mississauga, ON
(905) 826-6558
[email protected]
Eden Food Bank
3051 Battleford Rd, Mississauga
(905) 785-3651
[email protected]
Faith Alive Christian Centre
(food bank)
3595 Nashua Dr., Mississauga
(905) 673-8753
[email protected]
Food Path (food bank)
2550 Goldenridge Rd, Unit 36,
Lakeshore Community Outreach
Centre (short-term food bank)
Compass (The)
310 Lakeshore Rd W.,
Mississauga, ON
(905) 274-9309
[email protected]
Muslim Community Services
(food bank)
3190 Ridgeway Dr, Unit 35,
Mississauga, ON
(905) 828-1328
[email protected]
The Open Door (food bank)
Square One Shopping Centre
100 City Centre Dr., Mississauga
(905) 276-9136
[email protected]
Our Place Peel I
(short-term shelter for youth)
Mississauga- call for referral
(905) 238-1383
[email protected]
Salvation Army (food bank)
Erin Mills Branch
2460 The Collegeway,
Mississauga, ON
(905) 820-8984
180 Derry Rd E., Mississauga, ON
(905) 568-1068
[email protected]
Halton Region
Peer Outreach Support Services
and Education (POSSE)
(crisis support)
47 Mill St E, Acton, ON
[email protected]
St. Vincent Charities of St. Joseph’s
Church (food vouchers)
47 John St S., Acton, ON
Did You Know?
At many food banks, first time users may need to provide proof of
address, total monthly family income and their health card.
Meadowvale Branch
3020 Vanderbilt Rd., Mississauga
(905) 824-0450
Mississauga Branch
3167 Cawthra Rd., Mississauga
(905) 279-3941
Victim Services of Peel
Emil V Kolb Building for Police
[email protected]
Halton Women’s Place - Milton
and Burlington (shelter and crisis
services for abused women and
their children)
(905) 878-8555; (905) 332-7892
Our Community Cares Community
Centre (food bank)
356 Burloak Dr, Burlington, ON
(905) 631-1218
Partnership West Family Support
Network Food Bank
1254 Plains Rd E, Unit 1A,
Burlington, ON
(905) 637-2273
[email protected]
St. Vincent DePaul Society
(emergency provisions)
Holy Rosary Church
139 Martin St., Milton, ON
(905) 878-6535
The Salvation Army (food bank)
100 Nipissing Rd, Unit 3, Milton
(905) 875-1022
[email protected]
The Salvation Army (emergency
provisions and shelter)
1800 Appleby Line, Unit 14,
Burlington, ON
(905) 637-3893; (905) 637-3894
[email protected]
Transitions for Youth (shelter)
3365 Harvester Rd, Burlington
[email protected]
The Salvation Army (food bank
and shelter)
1225 Rebecca St., Oakville, ON
Food Bank: (905) 827-6523;
Halton Women’s Place - Milton
and Burlington (shelter and crisis
services for abused women and
their children)
(905) 878-8555; (905) 332-7892
Halton Sikh Cultural Association
2403 Bronte Rd, Oakville, ON
(905) 469-1313
[email protected]
Halton Lighthouse Shelter
(for individuals)
(905) 339-2918
[email protected]
Sexual Assault and Violence
Intervention Services of Halton
Hopedale Mall
1515 Rebecca St, Suite 227,
Oakville, ON
Orangeville Food Bank
25 Centennial Rd, Unit 5,
Orangeville, ON
(519) 942-0638
St. Vincent De Paul Society
(emergency provisions)
St. Dominic Roman Catholic Church
2415 Rebecca St., Oakville, ON
(905) 827-2373
[email protected]
Family Transition Place (shelter,
transportation and legal support
for abused women and children)
20 Bredin Pkwy, Orangeville, ON
(905) 584-4357; (519) 941-4357
Dufferin County
Shepherds Cupboard (food bank)
The Mel Lloyd Centre, Shelburne
(519) 925-2923
[email protected]
Choices Youth Shelter
60 Chisholm St, Unit 38,
Orangeville, ON
[email protected]
John Howard Society of Peel
Halton Dufferin (breakfast group
for the homeless)
184 Broadway, Orangeville, ON
(519) 940-3061
Salvation Army Family Services
(emergency provisions)
690 Riddell Rd., Orangeville, ON
(519) 943-1203
Legal Aid
There are government-funded organizations that offer a variety of legal
services to low income individuals and disadvantaged communities.
Call your local legal aid office for an appointment at 1-800-668-8258 or
email [email protected] or visit the website
Peel Region
Brampton Criminal Law Office
201 County Court Blvd Suite 401
(905) 874-0147 or
Brampton Legal Aid Office
205 County Court Blvd, Ste 200
(905) 453-1723
North Peel & Dufferin Community
Legal Services
24 Queen Street East Suite #601
(905) 455-0160
Malton Neighbourhood Services
(offers a legal clinic)
Malton Community Centre
3540 Morning Star Dr., Malton
(905) 677-6270
[email protected]
Mississauga Community Legal
130 Dundas Street East, Suite
501A Mississauga
(905) 896-2050 (TTY equipped)
Halton Region
(905) 875-2069
Halton Community Legal Services
72 Mill Street Georgetown
(905) 877-5256 or
(905) 875-2069
Oakville Legal Aid Office
(905) 845-7591 or
The Womens Centre
Family Law Legal Clinic for Women
Hopedale Mall, 1515 Rebecca St,
2nd Flr, Ste 229, Oakville, ON
[email protected]
Dufferin County
How do you know if someone is the victim of dating violence?
Watch for signs that include:
Orangeville Legal Aid Office
210 Broadway Avenue, Unit 105, Orangeville
(519) 941-4745 or (519) 941-2967
• You notice she has injuries that she can’t explain or don’t make sense
• He is constantly checking up on her and wanting to know who she is
with and what she is doing
• He loses his temper and you have witnessed him break or hit things
Did You Know?
Legal Aid does not cover things like wrongful dismissal, money you
lent to others, money others owe you, or personal bankruptcy.
Dating Violence
Dating violence is an intentional violent attack on a partner in a relationship. The violence may be physical, sexual or psychological. It can be
just one incident or a continuous pattern of mistreatment. Dating violence
is about the abuser gaining control over the victim, and it can happen in
both heterosexual and same-sex relationships. Types of dating violence
• Sexual abuse (harassment, force, or assault)
• Physical abuse (includes shoving, hitting, shaking, and restraining)
• Emotional abuse (includes name calling, ridicule, being extremely jealous)
Did You Know?
39% of women reported experiencing verbal/emotional abuse
in a relationship within the first
five years.
These are only a few of the signs that someone you know is being
victimized by an abuser. For detailed information about this topic, see
the following links:
If you are the victim of dating violence or if you know of someone who
may be involved in an abusive relationship, you can talk to a teacher,
family member or counsellor. You can also contact any of the crisis
numbers listed under “Hotlines” in this guide.
Did You Know?
Gang violence is not just a
big city problem. It reaches
youth even in rural communities. Only about 1% of youth
ever become involved in a
gang, yet researchers report
that the severity of their acts
is growing worse. The best
thing to do is to stay away.
Hang out with friends who
don’t belong to a gang.

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