nrw management malaysia

FINAL PRESENTATION ON NRW ACTION PLAN MALAYSIA – EPP JAPAN
2013
MALAYSIA NRW ACTION PLAN
SURUHANJAYA PERKHIDMATAN AIR NEGARA (SPAN)
(NATIONAL WATER SERVICES COMMISSION)
MALAYSIA
14 MARCH 2013
1
PRESENTATION SCOPE
• Background
• NRW Management Malaysia
• NRW Management Strategy – Action Plan
2
COUNTRY BACKGROUND
• Population of 29 million people
• 14 states in Malaysia
• Diverse cultural background
COUNTRY BACKGROUND
Labuan
ORGANISATION BACKGROUND
• National Water Services Commission /
Suruhanjaya Perkhidmatan Air Negara
(SPAN)
• Formed under the Water Services Industry
Act 2006 (WSIA 2006)
• With the forming of SPAN, presently, the
water industry is in the midst of
restructuring from the conventional /self
finance operations to the new asset light
licensing regime.
ORGANISATION BACKGROUND
Ministry of Energy,
Water & Green
Technology
SPAN
Water Assets
Management
Company
Water Operators
Water Operators
Water Operators
ORGANISATION BACKGROUND
NRW MANAGEMENT MALAYSIA
– WHO INVOLVE?
KeTTHA
SPAN
PAAB & JBA
• Regulate NRW works and monitor state
performance done by operator
• Funding NRW work
• Monitor implementation of work
CONSULTANT
• Planning, design and supervise NRW work
CONTRACTOR
• Implement NRW work
WATER OPERATOR
CONSUMER
8
• Produce policy regarding NRW management
• Manage fund allocation for NRW work
• Maintenance of water supply system
• Implement NRW work
• Take over/continue NRW activity from contractor
• Report accordance / activity that contribute to
NRW; i.e leakage, water theft, ect
NRW MANAGEMENT WEAKNESSES
(FROM SPAN POINT OF VIEW)
9
•
Insufficient fund on NRW management/work – total of old and weak pipe are still high (AC
pipe length about 43,9111km which compromise of 33.5% from the total length of pipe in
Malaysia - 2010 MWIG);
•
No program or control planning on NRW holistically;
•
Insufficient of competent workers;
•
No program or control planning on active leakage control;
•
Weak asset management;
•
Non systematic implementation and maintenance work on water supply system;
•
No policy on meter replacement in view of the meter usage age;
•
Weakness in using information technology system;
•
Lacking in data collection and record;
•
Failure of contractor on implementing NRW work/project;
•
Technology transfer and knowledge in NRW management are still less and not being
given proper attention;
•
Negative attitude and impression by some parties:
–
Water is something not valuable due to low water price
–
Water loss is not top priority due vast water sources
DETAILED NRW STATUS
Non-Revenue Water Level And Performance Indicator (January - September 2011)
States
Non-Revenue
Water Target
(3 Years Business
Plan) (%)
Non-Revenue
Water
(%)
Infrastructure Leakage Index Commercial Loss
(ILI)
2011
Band
Lit/Conn/Day
Physical Loss
Lit/Conn/Day
(January – September 2011)
Johor
29 (2012)
29.19
12.4
C
71
383
Kedah
40 (2012)
48.17
-
-
-
-
Kelantan
29.5 (2012)
55.33
119.2
D
357
821
Melaka
Negeri
Sembilan
Pahang
22 (2011)
25.24
10
C
107
274
38 (2011)
45.19
19.3
D
108
733
51 (2011)
54.89
-
-
-
-
Perak
28 (2011)
30.40
-
-
-
-
Perlis
30 (-)
60.57
-
-
-
-
16.2 (2015)
18.04
7.1
B
64
284
Selangor
-
32.21
18
D
163
599
Labuan
-
20.60
-
-
-
-
35 (2011)
37.65
25
D
156
766
Pulau Pinang
Terengganu
10
NRW LEVEL OBJECTIVE
• To decrease NRW national level to 25%
for year 2020.
25 % NRW
(Year 2020)
11
NRW LEVEL TARGET PROJECTION (2020)
Projections
Year
States
2011
NRW (%)
2012
2013
NRW (%) NRW (%)
2014
2015
NRW (%)
NRW (%)
2016
2017
2018
2019
NRW (%) NRW (%) NRW (%) NRW (%)
2020
NRW (%)
Source
Johor
29.18%
29.04%
28.89%
28.74%
28.59%
28.44%
28.29%
28.14%
27.99%
26.90%
Operator
Kedah
48.17%
46.15%
44.13%
42.12%
40.10%
38.08%
36.06%
34.04%
32.03%
30.01%
Operator
Kelantan
55.65%
49.18%
43.02%
36.87%
30.71%
24.56%
18.40%
18.40%
18.40%
18.40%
Labuan
20.60%
20.50%
20.40%
20.30%
20.20%
20.10%
20.00%
19.90%
19.80%
19.70%
Melaka
25.24%
24.44%
23.63%
22.83%
22.02%
21.22%
20.42%
19.61%
18.81%
18.00%
Operator
N.Sembilan*
44.55%
38.00%
36.00%
34.00%
32.00%
31.00%
29.00%
28.00%
26.00%
25.00%
Operator
Pulau
Pinang*
18.04%
17.64%
17.24%
16.83%
16.43%
16.03%
15.63%
15.23%
14.82%
14.42%
Operator
Pahang
54.89%
51.57%
48.25%
44.93%
41.61%
38.29%
34.96%
31.64%
28.32%
25.00%
Operator
Perak*
30.37%
29.20%
28.05%
26.90%
25.75%
24.60%
23.45%
22.30%
21.15%
20.00%
Operator
Perlis
60.57%
57.57%
54.57%
51.57%
48.57%
45.57%
42.57%
39.57%
36.57%
33.57%
SPAN’s projection
Selangor*
32.31%
32.30%
31.10%
29.50%
28.10%
25.90%
24.20%
22.60%
21.70%
20.80%
Operator (Adjusted
from CA)
Terengganu*
36.90%
34.50%
33.00%
31.50%
30.00%
28.50%
27.50%
26.50%
25.50%
24.50%
Operator
Sabah
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Sarawak
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
38.04%
35.84%
34.02%
32.17%
30.34%
28.52%
26.71%
25.49%
24.26%
23.03%
12
SPAN
SPAN’s projection
from 3 years
Business Plan
SPAN’s projection
from NWRS
NRW MANAGEMENT STRATEGY
Holistic NRW
Management
Public Education
And Awareness
Programmed On
The NRW
Management
Improvement Of
Research
Development And
Innovation In
Managing NRW
Management
Concept ‘Preventive
Compared To
Reactive’
NRW
MANAGEMENT
STRATEGY
Human Capacity
Building In
Managing NRW
13
Development Of
Effective
Organization
Structure
Funding And
Procurement Of
NRW Works
Effective
Mechanism For
Monitoring Of Nrw
Management
STRATEGY 1 : HOLISTIC NRW
MANAGEMENT
ACTIVITY 1: Setup uniform definition
of NRW to be adopt by the water
supply industry in Malaysia
ACTIVITY 2: Provide an understanding
and explanation of the term 'holistic'
in NRW management to avoid
confusion and misinterpretation
Strategy 1:
HOLOISTIC NRW
MANAGEMENT
ACTIVITY 3 : Implement an efforts to
reduce NRW in 'holistic' through
methods and best practices guidelines
"NRW Reduction Strategy"
14
ACTIVITY 4 : Mandating the use of
indicators Infrastructure Leakage
Index (ILI) and promote a more
appropriate indicator and exactly as
Economic Network Efficiency (ENE)
etc.. as adopted at the international
level in future
HOLISTIC NRW MANAGEMENT FOR WATER SUPPLY SYSTEM
Balancing Reservoir
Sevice Reservoir
Production
Meter
(Sistem Isipadu
Input –SIV )
Water Treatment Plant
Public Mains
Public Mains
Service Reservoir
Individual Development Area
Service Reservoir
Individual Meter
Meter
Meter
Bulk Meter
Meter
External
Reticulation
System
Gated Community Development Area
15
Industrial
Apartment &
Commercial Complexs
HOLISTIC NRW ACTIVITY
Adoption of standard IWA Water Balance
Establishment of District Metering Areas
(DMA) to facilitate Active Leakage Control
(ALC)
Pressure Management
Pipeline and Asset Management involving
the selections, rehabilitation and
replacement of pipelines
Meter reading accuracy, meter
management and meter replacement
Speedy and quality pipe burst repairs
Maintenenance of DMAs
16
STRATEGY 2 : MANAGEMENT CONCEPT
‘PREVENTIVE COMPARED TO REACTIVE’
ACTIVITY 2: To ensure all
contractors licensed by SPAN
are competent
ACTIVITY 1 : To ensure all
product used meet the
standard and quality
approved by SPAN
ACTIVITY 3: To ensure design
and supervision by consultant
meet standard specification
and engineering practice
STRATEGY 2:
Preventive
NRW
Management
17
ACTIVITY 4: To regulate
handing over of water suply
system by
consultant/contractor to meet
the specificatio n
STRATEGY 3: FUNDING AND PROCUREMENT OF
NRW WORKS
ACTIVITY 1 : WAMCO to fund and procure on
NRW works/activity for state which have
migrated under WSIA regime
STRATEGY
3: Funding and
Procurement of
NRW Works
ACTIVITY 2 : To provide an option on funding
method on NRW management for other
state that have not migrated
ACTIVITY 3 : Establishment of “performance based”
or ‘target setting” in the procurement contract for
effective NRW works.
18
STRATEGY 4: EFFECTIVE MECHANISM FOR
MONITORING OF NRW MANAGEMENT
ACTIVITY 1 : To regulate NRW
reduction by imposing NRW KPI
to all operators and monitored by
SPAN audit and regulartory
meetings
ACTIVITY 4: Monitor
the internal
implementation of
NRW project by
operators
STRATEGY 4:
Effective
Mechanism For
Monitoring of
NRW
Management
ACTIVITY 3: To categories all
operators by NRW performance
and focus on the weak operators
19
ACTIVITY 2: Monitor
NRW Management by
NRW Task Force Team
STRATEGY 5 : DEVELOPMENT OF EFFECTIVE
ORGANIZATION STRUCTURE
ACTIVITY 1 :
Restructure
water state
organization
towards WSIA
regime WSIA
ACTIVITY 3:
Establishment of
Supporing Unit in
each water state
organization
20
STRATEGY 5:
Development
of Efective
Organization
Structure
ACTIVITY 2:
Establishment of
NRW Special
Team in each
water state
organization
STRATEGY 6 : HUMAN CAPACITY BUILDING IN
MANAGING NRW
ACTIVITY 1 : Producing effective, well
trained and competency staff in managing
NRW by continous internal training .
STRATEGY 6:
HUMAN
CAPACITY
BUILDING IN
MANAGING
NRW
ACTIVITY 2: Develop competency scheme
with regard of WSIA Act (Section 49) by
attending program provided by Training
Agencies approved by SPAN
ACTIVITY 3: Establishment of leak
management guideline which can be used
as a best practice by the water operator
21
STRATEGY 7 : IMPROVEMENT OF RESEARCH DEVELOPMENT
AND INNOVASION IN MANAGING NRW
STRATEGY 7: Improvement of Research
Development and Innovation in Managing NRW
ACTIVITY 1 :
Implementation of
Managing NRW pilot
project as a showcase
in determine
effectiveness of NRW
activity which can be
use as a refference.
22
ACTIVITY 2: Reporting
NRW performance in
urban/city which will
be used as a
gauge/comparison
implementation of
NRW activity at
national/international
level.
ACTIVITY 3:
Corporation with
Research Agencies ie.
NGO (MWA, Forum
Air, AWER) and
Institutional Body in
developing
understanding of
Managing NRW
activity in Malaysia .
SYRATEGY 8 : PUBLIC EDUCATION AND
AWARENESS PROGRAMME ON THE NRW
MANAGEMENT
STRATEGY 8:
Public Education
and Awareness
Programme on
The NRW
Management
23
ACTIVITY 1 : Involvement
from NGOs and media in
awareness education on
NRW issues and public’s
role.
ACTIVITY 2: To develop
and implement
educational
communication plan and
public awareness (SPAN +
KeTTHA)
OISHI MIZU!
ARIGATÕ GOZAIMASU
24
THANK YOU
25