smarter

#1 June 2014
smarter
The Smart Metering magazine
Using the opportunities
offered by electricity
Diehl Metering develops new solution
for the smart metering roll-out.
smart inside
stronger
golden
The new ELICIUS electricity meter
has smart metering on board
Hydrometer becomes
Diehl Metering – this year
1,000,000 SHARKY ultrasonic
­meters produced in Ansbach
>> 6
>> 10
>> 17
2  3
smarter #1 June 2014
Editorial
Content
Using the opportunities offered by electricity.
Diehl Metering is expanding the electricity
segment – its Smartline
now offers solutions for
all media.
Legal notices
Page 2
Editorial
Page 3
Central platform for
smart data.
The IZAR PLUS Portal is
the control platform for
all data flows.
Page 8
Solutions for all industries and markets.
The international
exchange of ideas at
exhibitions and symposia generates vital
impetus.
Page 16
Page 12
Page 4
Smart metering
inside
The new ELICIUS electronic electricity meter
– the intelligent meter
for smart metering.
The innovative
classic.
The new ALTAIR family
is accurate, innovative
and suitable for everyday use.
The strength of an
international brand.
Hydrometer will also be
renamed Diehl Metering
this year.
Page 10
Cutting water losses.
All-in-one solution from
Diehl Metering helps
to save water in Cape
Town.
Page 14
Page 6
Future-compatibility
through rich experience.
The smarter magazine
presents the companies
in the Diehl Metering
Group, in this issue
EWT in Austria.
It sends and sends
and sends.
1,000,000 SHARKY ultrasonic energy meters
have been produced in
Ansbach alone.
Page 18
Page 17
Page 19
Active cooperation.
Hydrometer has
excellent experience of
Lebenshilfe.
Dear Reader,
Summer is here! While everything outdoors in nature is growing and thriving, we are also using the power of the sun and wind
to make completely new business segments blossom and bear fruit for
our customers.
The energy of the future is on its way – and our new electricity
meter ELICIUS is a key new element. Because ELICIUS now also makes
all the advantages of Diehl Metering’s system engineering easily available for the electricity segment – and water, thermal energy and gas
consumption can all be read efficiently on the same platform. So Diehl
Metering has a sophisticated technology ready for the full-coverage
smart metering roll-out. Read more on the following pages!
We have worked for years to achieve efficient reading of all
media on one platform. This is now paying off, because with our
new generation of radio technology and the IZAR PLUS all-in-one solution Diehl Metering makes automatic meter reading easier and more
economic than ever before. We now offer our customers the IZAR
PLUS Portal as a special service. More about this central data platform
on page 8ff.
Hydrometer will be renamed Diehl Metering as early as this
autumn – all business units will then appear worldwide under this
powerful brand. Read the details on page 10.
There is naturally much more to be discovered in this new issue
of smarter – and, of course, outdoors in nature too. On this note, we
wish you a lovely summer!
Legal notices
#1 June 2014
HYDROMETER GmbH
Industriestr. 13
91522 Ansbach
Phone +49 981 1806-0
[email protected]
www.diehl.com/metering
smarter
The Smart Metering magazine
Using the opportunities
offered by electricity
Diehl Metering develops new solution
for the smart metering roll-out.
smart inside
stronger
The new ELICIUS electricity meter
has smart metering on board
Hydrometer becomes
Diehl Metering – this year
>> 6
golden
1,000,000 SHARKY ultrasonic
meters produced in Ansbach
>> 10
>> 17
Editorial management: Gudrun Weiß
Editorial team: Roland Buckl, Ulrich Eff, Torsten Hägele, Horst Kluge,
Rosemarie Mechel, Reinhard Schraud, Reiner Schuster, Hermann Trottler,
Lisa Wißmüller, Bernd Wunderlich
Photo credits: HYDROMETER GmbH
Design and realization:
g.a.s. unternehmenskommunikation gmbh
Concept and text: Felix Schnetzer
Adam Mechel
Managing Director
Hydrometer GmbH
4  5
smarter #1 June 2014
Diehl Metering expands electricity segment
Using the opportunities offered
by electricity
The energy of the future is on its way. With the
Anyone with an eye
on the long-term
economic processes in
his company or who acts
in the interest of the
environment uses smart
metering for other media
too.
development of the smart electricity meter ELICIUS,
Diehl Metering now completes its “Smartline”
comprising HYDRUS for water, SHARKY for thermal
energy, AERIUS for gas – and the new ELICIUS
for electricity. Energy utilities can now use all the
overarching opportunities offered by smart metering
– and open up totally new business segments.
The amendment of the Energy Management Act by
the German government in summer 2011 also created a legally binding foundation for the energy of
the future. This increases the pressure on the industry to reorganize the energy supply, especially in the
electricity segment.
Electricity is driving the energy of the future
The great challenge for electricity utilities is to reconcile the generation and consumption of electricity,
because at the moment electrical energy cannot be
stored efficiently by technical means. Especially renewable energy can only be practicably fed into the
electricity grids via a high-resolution consumption
and grid monitoring system.
On the other hand, the end customers must be informed of their consumption in a better way. Legislators all over the world are demanding drastic savings
in energy consumption, so it is only a question of
time before fair monthly billing of consumption and
transparent customer communication become the
norm.
Smart metering becomes the control tool
The solution is called smart metering. Full consumption transparency enables the actual energy required
to be determined down to the minute. If the supply
grid contains excessive power, windmills can be flexibly turned away from the wind – and photovoltaic
systems switched in or out.
On the consumer side, the end customers can be
encouraged to adapt their consumption through
more attractive tariffs. Changing tariffs at 15-minute
intervals is possible without problems with the current state of technology. Similar to mobile telephony,
tariffs can be created without great effort in the BSI
gateway or at the back end – and billed quickly.
Diehl Metering is ready for the roll-out
Diehl Metering possesses technologically outstanding system solutions for automatic meter reading
(AMR) that have proved their worth in projects
throughout the world for many years. The technologies were originally developed for reading water,
thermal energy and gas. For example, the new all-
in-one solution IZAR PLUS for 100 % efficiency and
reading performance: all energy data are supplied reliably – at any time, fully automatically and processed
ready for energy services and billing.
With the development of the ELICIUS smart electricity meter (see double page 6/7), water, thermal
energy, gas and electricity can now be read on the
same smart metering platform – with continuous
energy data from the meter through to data services
and billing.
Electricity is only the tip of the iceberg
Anyone with an eye on the long-term economic processes in his company or who acts in the interest
of the environment uses smart metering for other
media too. Particularly the use of thermal energy
has huge potential for increasing efficiency. The heat
consumption of a home in kWh is usually about eight
times as high as the electricity consumption in kWh.
For example, a 10 % saving in heating is about eight
times larger compared with electricity.
The importance of economical use of thermal energy from the German government’s viewpoint can
be seen from the state support measures, which flow
into the insulation of roofs, windows and facades
or the renewal of heating systems. In the interest
of reduced CO2 emission, the efficient use of heat/
cold energy is therefore far more meaningful than
reduced electricity consumption. We believe it is only
a question of time before the legislators also demand
intelligent monitoring and grid optimization in the
thermal energy segment.
The aim of the corporate philosophy of Diehl Metering is the economic and ecologically sustainable use
of natural resources and energy. We certainly advise
our customers to invest in smart meters, because a
smart infrastructure can be developed on this basis
on demand – without problems, economically and
without additional parametrization of the individual
meters. Smart metering is certainly the future of
metering.
Multi-utility providers profit in many ways
Whether water, thermal energy, gas or electricity,
automatic meter reading saves working time, maintenance work and money, and especially eliminates
the tedious “house calls” to read the meters of end
consumers. The standard and continuous flow of
energy data avoids media interruptions and transmission errors as well as the resulting booking errors.
Leaks or energy losses are detected immediately and
can be specifically cleared, and grids are loaded at
the optimum level. In short, smart metering provides
an efficient and future-orientated basis for the energy utility’s internal processes.
Multi-utility providers profit in many ways, because
meters for water, thermal energy, gas and electricity
can be smoothly integrated into one and the same
smart solution, also retrospectively. So an investment
opens up a host of new possibilities. For example,
all consumption readings for a home can be called
up at the same time – and listed in the same bill.
Monthly billing on the basis of valid data can in future eliminate the need for the instalment payments
usual until now.
“Smartline” sends at the highest standard
All meters in Diehl Metering’s “Smartline” – i.e.
HYDRUS, SHARKY, AERIUS and the new ELICIUS –
are equipped with radio communication ex works.
The Open Metering System (OMS) specification ensures smooth integration into a smart meter network
without any subsequent parametrization.
Diehl Metering is the only company that can consistently meet the high data protection requirements
stipulated by the German Federal Office for Information Security (BSI) for all four media on the same
platform – water, thermal energy, gas and electricity.
6  7
smarter #1 June 2014
All the advantages of the Diehl Metering
system landscape are now also available
for the electricity segment. ELICIUS will
be available as early as the start of 2015.
ELICIUS electronic electricity meter
Smart Metering inside
Diehl Metering is developing the new ELICIUS
electricity meter specifically for the future
requirements of smart metering. Every meter is
equipped with integrated radio communication
ex works – and can be incorporated into a smart
system solution immediately. As “energy data
supplier” ELICIUS makes electricity consumption
transparent – quickly and efficiently.
What do we expect from an electricity meter? We
asked ourselves this question during the design of
ELICIUS. It was soon clear that, in addition to measuring accuracy and reliability, smooth integration
into smart metering and system solutions should be
a main characteristic of ELICIUS.
Like all the other meters in Diehl Metering’s “Smartline” – HYDRUS for water, SHARKY for thermal
energy and AERIUS for gas – ELICIUS also communicates with a BSI gateway and thus complies with the
high requirements of the German Federal Office for
Information Security (BSI).
The concept: one step smarter
Many electricity meters are ready for smart metering,
but ELICIUS is supplied already equipped with smart
metering: the integrated radio module sends data
to the Open Metering System specification (OMS) as
soon as the meter is installed.
The combination of Diehl Metering’s tried-and-tested radio technology and its design as a “smart meter
for mass roll-out” shows the real strength of ELICIUS:
All the advantages of the Diehl Metering system
landscape are now also available for the electricity
segment. And, of course, the unique design also
ensures that ELICIUS is recognized at first glance as
a representative of the Diehl Metering “Smartline”.
ELICIUS will be available as early as the start of 2015.
So all that is necessary to set up a smart metering
infrastructure is to collect the meter data – either
in walk-by/drive-by mode or via a radio-based fixed
network. The meters are integrated without additional parametrization and without tedious house
calls to end consumers.
Smart metering for household customers too
The introduction of electronic meters is already
settled. According to the guidelines issued by the
German Federal Ministry for Economic Affairs and
Energy, however, only consumers with an annual
consumption of over 6,000 kWh should be equipped
with a metering system comprising an electricity meter and gateway.
We at Diehl Metering are convinced that smart metering also offers nothing but advantages for household customers. So why should conventional meters
(or intelligent meters without integrated communication) still be installed in 2014, when an absolutely
future-orientated technology can also be made available for all household customers for the same cost?
ELICIUS is designed for the household segment – and
has “smart metering inside” – even for consumption
of less than 6,000 kWh per household. Whether our
customers use this property right from the start, or
first set up their smart infrastructure in a few years’
time, is something each must decide for himself. The
meter is certainly ready.
ELICIUS stands for accuracy, security and clarity
The ELICIUS intelligent multiphase meter complies
with the IEC and CENELEC standards for energy meters and is designed for the market of private and
small commercial energy consumers. The accurate
and secure meter stands out for its simple and reliable technology, excels with its modern design and
has a clearly arranged information display for showing the consumption figures and network parameters determined.
The tried-and-tested Diehl Metering communication
technology and many other functions are integrated
ex works and every meter can be incorporated into
a smart metering infrastructure for walk-by/drive-by
and fixed network operation. Additional radio or
wire-based communication modules can be inserted
into a module compartment in the top part of the
meter housing. ELICIUS is ready for IZAR PLUS – and
achieves 100 % reading performance as part of this
new all-in-one solution from Diehl Metering.
8  9
smarter #1 June 2014
IZAR PLUS Portal
Central platform for smart data
The energy of the future is on its way. It requires the development of a new infrastructure, which particularly increases the importance of information and communication
technologies. The IZAR PLUS Portal developed by Diehl Metering offers the central software and control platform for all data flows. We are therefore supporting the efforts of
the energy utilities to develop new fields of activity and potential revenues.
The software can be simply leased via
the IZAR PLUS Portal. The redistribution
from investment costs to operating costs
provides financial planning security and
minimizes risks.
The energy of the future demands a totally new
perception of integrated data management that
takes into account the generation and provision of
resources and energy on the one hand and reflects
the consumption of these on the other – if possible
in real time.
It pays to plan on a cross-media basis
In its amendment of the Energy Management Act in
2011 the German government calls for the conversion of the line-based energy supply. The equipment
used for electricity and gas supply is to be appreciably improved with smart meters and metering
systems.
But when energy utilities actually invest in smart
technologies, it is recommended that the consumption data for all media are managed over the same
infrastructure – the synergetic advantages and financial savings are immense. Especially when it comes
to setting up data services, the use of software and
information and communication technologies gains
in importance – and offers the industry new possibilities for activities and revenues.
For example, monthly billing showing the actual
consumption of water, thermal energy, gas and
electricity is already possible from a technological
viewpoint. The until now usual instalment payments
with the associated extra effort for further demands
and transfers due to moving home would be a thing
of the past.
IZAR PLUS Portal offers full service
The IZAR PLUS Portal developed by Diehl Metering
is a state-of-the-art central software platform based
on web technology. All software services will be
combined under this roof in future – energy utilities
are to enjoy a full service.
The concept focuses on reflecting the complete data
flow, from the network connection to the operation
of the measuring point, according to market and
medium. Service processes are also displayed on the
same platform.
Diehl Metering as provider takes over the complete
IT administration and other services like maintenance
work and updates, tasks that are not noticed by customers in the best case.
All software services of the IZAR PLUS Portal are developed so that they also offer the option of being
set up as an independent system on the servers of
large customers.
Simply lease software instead of buying
Diehl Metering’s IZAR PLUS Portal is intended for
energy utilities, municipal associations and local authorities, large industrial companies and local heating utilities. Experience shows that many customers
would like demand-based and flexible use of IT services. So the software no longer needs to be installed
at the customer’s in future, but can be simply leased
via the new IZAR PLUS Portal.
IZAR PLUS Portal provides data security
The strictest data protection standards apply to Germany as a server location. Both data and system are
secured in many ways, and http connections are SSLencrypted, independent of the terminal. The security
standards are comparable with those of the online
banking sector.
The product and software are therefore operated
and used “as a service”, for which a fee is charged
based on the amount of use. In return, the customer
saves part of the purchase and operating costs. The
redistribution from investment costs to operating
costs provides financial planning security and minimizes risks. The full scalability also enables the model
to be adapted flexibly to future developments.
The Diehl Metering Data Centre in Nuremberg is
certified to ISO 27001. The capacities of the server
platform are designed for processing complex smart
metering data and combine high reliability with permanent availability and customer-specific flexibility.
Continuous maintenance and repair, constant data
security and regular updates keep the platform at
the highest technological level.
We’re ready for the roll-out
The IZAR PLUS Portal is currently undergoing intensive testing with initial customers. The roll-out for
selected customers will take place as early as the
second half of 2014.
The computing centre in Nuremberg will play a major
role for the European market. Separate computing
centres will be set up for each of the other countries and continents. Speak to your contact at Diehl
Metering!
10  11
smarter #1 June 2014
The name Hydrometer is clearly linked with water
metering, but we have long since developed into a
multi-utility solution provider.
We become...
2013
2014
Renamed Diehl Metering
The strength of one international brand
All business units will be united under
the name of Diehl Metering by the
end of the year – Hydrometer will
also be renamed. With an annual
production of 7 million meters and 4.6
million radio modules, Diehl Metering
is one of the world’s leading smart
metering providers. The development
into one strong brand is only logical.
Giving up a popular name steeped in history like
Hydrometer is not easy. On the other hand, we are
looking forward to the future development. The
name Hydrometer is clearly linked with water metering, but we have long since developed into a multiutility solution provider.
The joint strength of Diehl Metering lies in the core
competencies of the individual business units:
Hydrometer GmbH
Hydrometer is a specialist for smart meters and innovative solutions for wireless and wire-based automatic meter reading (AMR). The company based in
Ansbach/Germany is the world’s leading manufacturer of meters for thermal energy. Hydrometer will
be renamed Diehl Metering GmbH in October 2014.
Diehl Metering Systems GmbH
Diehl Metering Systems is a centre of excellence for
electronics, communication and systems in Nuremberg/Germany and develops, tests and produces
electronic modules and components. The business
unit formerly known as Hydrometer Electronic
GmbH has traded under the new name since 2013.
HYDROMETER (Shandong) Metering Co., Ltd.
Hydrometer (Shandong) Metering based in Jinan/
China produces and sells thermal energy meters that
comply with European and Chinese requirements.
This business unit also supplies meters for water, gas
and electricity. Hydrometer (Shandong) Metering will
be renamed Diehl Metering (Shandong) Co., Ltd.
SAPPEL S.A.S.
Sappel specializes in metering for water, thermal energy and gas. This business unit with headquarters
in Saint-Louis Cedex/France develops, produces and
sells highly accurate systems for automatic meter
reading (AMR). Sappel will be renamed Diehl Metering S.A.S. at the end of 2014.
ELIN Wasserwerkstechnik GmbH
EWT based in Vienna is the Austrian market leader
for water metering and a pioneer in radio-based
meter reading. EWT will be renamed Diehl Metering
Ges.mbH in 2014.
Diehl Metering Ltda
Diehl Metering Ltda with headquarters in Recife/
Brazil produces and sells innovative metering technologies for the Brazilian market. This business unit
formerly known as Sappel do Brasil Ltda. has traded
under the new name since February 2014.
MOM Zrt.
The metering specialist MOM based in Mátészalka
has been a leading company in the Hungarian market
for decades and occupies a key strategic position in
the East European markets. MOM will be renamed
Diehl Metering Zrt.
Diehl Gas Metering GmbH
The centre of excellence for gas metering within
Diehl Metering is located in Ansbach/Germany.
Diehl Gas Metering develops, produces and sells
gas metering technologies – such as the smart gas
meter AERIUS. The name Diehl Gas Metering GmbH
remains unchanged.
Diehl Middle East FZE
Diehl Metering FZE with headquarters in Dubai is a
pioneer in the markets of the MENA region (Middle
East, North Africa). The company focuses on the
sale of metering technologies for water and thermal
energy and solutions for automatic meter reading
(AMR) and data management. The business unit formerly known as Diehl Middle East has traded under
the new name since March 2014.
Diehl Metering ApS
Diehl Metering ApS with headquarters in Esbjerg/
Denmark sells mainly smart metering technologies
for water and thermal energy and solutions for automatic meter reading and data management.
Diehl Metering Ltd.
This business unit was founded in Manchester/England in 2013 to meet the specific requirements of
British customers. Diehl Metering Ltd. supplies innovative metering solutions, adapts these to local conditions and provides services and technical support.
Diehl Metering S.r.l.
This business unit in Cinisello Balsamo has provided a
broad spectrum of products and services specifically
for the requirements of the Italian market since 2013.
The advantages for our customers:
· One international brand for all markets
Mirometr Sp. z o.o.
Mirometr is highly experienced in the production
of high-precision water meters. The company with
headquarters in Bażanowice/Poland supplies products, solutions and services for automatic meter
reading of water, thermal energy, gas and electricity.
Mirometr will be renamed Diehl Metering Sp. z o.o.
at the end of 2014.
· Joint development from component supplier to multi-utility solution provider
· Improved performance through worldwide synergies, especially in new markets
· Adaptation of proven technologies to meet the requirements of individual markets
· An international vision combined with a strong local presence
· Diehl stands for a stable equity structure
· Established contacts and structures are retained
12  13
smarter #1 June 2014
Diehl Metering at exhibitions and symposia
Solutions for all industries and markets
Exhibitions mean communication – with international customers, but with
colleagues and partners too. This stimulating exchange of ideas constantly
generates new impetus in the rapidly growing markets of water and energy
utilities. The potential of our own solutions can be checked via the feedback
from the industry – and the decisive basis for new orders and projects can
often be created too.
E-world energy & water Essen, 11–13 February 2014
IFAT Munich, 5–9 May 2014
Process. Efficiency. Complete.
Intelligent use of water and energy
Diehl Metering’s presence at E-world energy & water in Essen focused on strategies for optimizing
the process efficiency of water and energy utilities
– from automatic meter reading to energy data management and services. The new ELICIUS electricity
meter now makes Diehl Metering’s outstanding radio technology available for the electricity segment
too. ELICIUS shows its full potential in combination
with the latest generation of Diehl Metering radio
technology: the IZAR PLUS All-in-One Solution provides “100 % efficiency” and any desired meter can
be read reliably at any time.
With 620 exhibitors from 25 countries and 23,500
visitors from politics and the energy industry, Eworld energy & water was even larger and more
international. E-world 2014 focused on the energy
of the future and presented products such as innovations for the production and storage of renewable
energy and technologies for more efficient energy
generation and use. Over 80 companies showed
their solutions for smart grids, smart metering, net-
worked submetering, energy storage and energy
data management in the “Smart Energy” section of
the exhibition.
WETEX Dubai, 14–16 April 2014
One-stop metering
Diehl Metering exhibited again at this year’s WETEX –
in the Dubai International Convention and Exhibition
Centre. The company presented its integrated solution approach for increasing efficiency in automatic
meter reading and energy data management. As one
of the leading international companies, Diehl Metering offers one-stop solutions – from meters and
systems for water, thermal energy, gas and electricity,
software and support to data management, energy
services and billing.
Diehl Metering has meanwhile implemented a
considerable number of both complex and highperformance system projects in the MENA region
(Middle East, North Africa). Based on this expertise,
the company showed convincing solutions for water
and energy utilities that are tailored to the specific
requirements of the region – and to the individual
needs of the various customers. Diehl Metering is
therefore positioning itself as a powerful partner
of water and energy utilities. The lively interest on
the stand once again proved the high degree of relevance of smart metering solutions – also for the
growth markets of the MENA region..
The World’s Leading Trade Fair for Water, Sewage,
Waste and Raw Materials Management took place
in Munich from 5–9 May 2014. Diehl Metering as
multi-utility solution provider presented “solutions
for the intelligent use of water and energy” at IFAT.
The complete spectrum is designed for demanding
trade visitors, which ensures many exciting contacts.
The presentation focused on the HYDRUS smart ultrasonic meter and mobile meter reading using the
IZAR system technology. The consumption data are
read on simply driving by – automatically and within
seconds at speeds of up to 50 km/h.
AGFW + EnEff Cologne,
6–8 May 2014
Mobile meter reading can be economically upgraded
to a fully automatic fixed network solution at any
time. Diehl Metering also offers a new data hosting
service for increasingly flexible access to energy data.
IFAT as world-leading exhibition for environmental
technologies is continuously gaining importance –
and setting the standards for a whole industry. IFAT
was booked up again this year with 2,939 exhibitors.
The exhibitors presented their innovations and solutions on 8,000 square metres outdoors and a total
display area of a spectacular 230,000 square metres.
Solutions for energy efficiency
Some 160 exhibitors met in Cologne from 6–8
May for an intensive exchange of views on energy
efficiency. The 21st Trade Fair “Energy Efficiency
2014”combines the exhibition, AGFW general meeting and discussions. The latest developments were
considered, innovations presented and solutions discussed for heating, cooling, cogeneration and decentralized energy systems for industrial and public
heating supply.
Diehl Metering as multi-utility solution provider
showed an extensive spectrum of products and services in Cologne. The innovative multi-touch informa-
tion terminal enabled the visitors to actively explore
the whole world of metering – comprising meters
for water, thermal energy, gas and electricity, smart
solutions and energy services. One special focus in
Cologne was on the SHARKY ultrasonic meter and
intelligent solutions for mobile meter reading. The
“drive-by” mode is a particularly convenient way to
start automatic meter reading. Energy utilities profit
from the advantages of the IZAR system technology
immediately at comparatively low investment cost.
14  15
smarter #1 June 2014
All-in-one solution in Cape Town / South Africa
Cutting water losses
In a comprehensive analysis in 2010, Diehl Metering had determined an average
water loss of 54% in the Cape Town region. The South African government
looked for ways of solving this problem. The resulting cooperation has now
led to the implementation of a comprehensive system solution.
The government of Cape Town is very interested
in expanding the solution to enable full-coverage,
long-term control of water consumption.
It all began in 2010 with a presentation to a political delegation headed by Helen Zille, Premier of the
South African province of Western Cape. After examining the problem of the large water losses in the
region, the politicians recognized the urgent necessity for finding a long-term solution.
Large-scale roll-out of solution
Diehl Metering proved the convincing performance
of automatic meter reading technologies with a
number of small pilot projects in the Khayelitsha
district of the Cape Town region: Intelligent water
meters were installed and read over a radio-based
fixed network system with GPRS receiver.
The political decision-makers were impressed by the
successful solution. This enabled new leaks to be
detected straight away and water losses specifically
reduced. In-depth analyses in Cape Town took two
years and finally led to a call for tenders for a six-digit
number of water meters and their installation over a
period of three to five years.
Specifically solving the region’s problems
To effectively counter the region’s specific problems,
Diehl Metering’s partner Aqua-Loc developed an
electronic valve that automatically reduces the water
flow in daily consumption – leaking toilets are one of
the main causes of water loss.
The revolutionary valve is used in the “Water Demand Management System” (WDMS). A WDMS box
contains the integrated valve plus a Diehl Metering
measuring capsule meter with a suitable clip-on radio module. The basic principle: as soon as a certain
daily flow rate is reached, this is reduced to a minimum – and opened again from midnight onwards.
Cost-effective expansion into a fixed network
The combination of WDMS, Diehl Metering meter
and radio module enables the installation to be
expanded to a radio-based fixed network without
great cost. It is only necessary to install data loggers;
the meters do not require any additional configuration.
The government of Cape Town is very interested in
further development and expansion of the solution
to enable full-coverage, long-term control of water
consumption. The roll-out has already started and
will be systematically extended during the summer.
Plans are also in progress for covering other regions
in Khayelitsha with a fixed network from Diehl Metering.
Coordination via the new IZAR PLUS Portal
Another parallel approach is being tested at the moment: The new IZAR PLUS Portal (see double page
8/9) can provide the Cape Town administration with
a full software solution. The IZAR PLUS Portal serves
the complete data flow from meter to energy services and can be used to evaluate the individual consumption measurements – automatically and highly
efficiently. IZAR@Mobile is a particularly user-friendly software that supports all activities in the field
– from initial installation and registration of the meters and meter data management to semi-automatic
reading of set day values and other applications.
The use of a standard data platform creates a variety of synergies in terms of security, availability and
maintenance. Those responsible in Cape Town benefit from 24-hour monitoring, scalable costs, continuous updates, debugging, backups and lots more.
Diehl Metering solution has many advantages
The Cape Town government profits from the new
solution in many ways: The total amount of water to
be provided is reduced and continuous monitoring
of consumption is also possible. Leaks are detected
as soon as they occur and can be repaired without
delay.
With valid data as a basis, the bill for the actual consumption can now be sent to the end consumer costeffectively. Instalment or advance payments based
on estimates are no longer necessary.
Those responsible are delighted with the efficiency,
performance and cost-effectiveness of the new solution – other projects are planned in the region.
16  17
smarter #1 June 2014
ALTAIR rotary piston water meter
SHARKY ultrasonic energy meter
The innovative classic
It sends and sends and sends
The ALTAIR rotary piston water meter has been a reliable measuring instrument for a
The 1,000,000th SHARKY ultrasonic energy meter has rolled off the Hydrometer production
long time. ALTAIR MCI is now also available as a complete meter and meets the stricter
line in Ansbach. SHARKY is designed for heat and cooling measurement. Due to its integrated
requirements of the new Drinking Water Ordinance. The measuring capsule meter
communication it has been used with great success in system projects all over the world.
is also supplied with an integrated coupling head – for time-saving installation.
SHARKY has been produced since 1999 and is an original development by Diehl Metering.
SHARKY has stood for optimum
accuracy over many years. It regularly
proves its long-term performance in
the AGFW endurance test.
ALTAIR MCI has also been available as a
­complete meter since February 2014. All the
materials used comply with the strict standards
of the new Drinking Water Ordinance.
This technology is pure gold: The 1,000,000th SHARKY ultrasonic
energy meter has been produced at Diehl Metering in Ansbach – as an
exclusive gold version for the anniversary celebration.
The ALTAIR rotary piston water meter is a good
example of synergies created through cooperation
within Diehl Metering: ALTAIR is a development of
the French business unit Sappel, which has several
decades of experience in developing rotary piston
meters.
Precision – in installation too
Besides its high measuring accuracy and long-term
stability, ALTAIR is ideal for everyday use. In the ALTAIR MCI measuring capsule meter, the measuring
capsule and plastic coupling head are now integrated
into one part, which substantially reduces the effort
for replacement.
The improved hydraulics ensure higher precision and
reduced noise. The low starting flow rate also enables accurate measurement down to the smallest
flow rate of 2 l/h.
The concept of ALTAIR MCI is uncomplicated: the
meter is self-cleaning and suspended solids are expelled by the piston. ALTAIR can be mounted in any
desired position. The drum counter can be rotated by
350° for easier reading.
Innovative sip by sip
ALTAIR MCI has also been available as a complete
meter since February 2014 – with the option of brass
or plastic for optimum fulfilment of all customer requirements. All the materials used comply with the
strict standards of the new Drinking Water Ordinance. Those wanting to be on the safe side choose
the plastic version, as there is a clear trend towards
lead-free materials in drinking water installations.
Only a clip-on module – with radio or pulse option –
needs to be added to integrate the ALTAIR rotary piston water meter into automatic meter reading (AMR)
or smart metering systems. It’s so easy to make ALTAIR a smart communication interface.
SHARKY celebrated its 15th birthday at the same
time as delivery of the 1,000,000th meter. The heat
and cooling meter has been optimized over several
generations since it appeared on the market in 1999,
so today’s SHARKY is a technologically sophisticated
meter with a proven track record of many years – and
since 2012 with a new design too. Radio as standard
equipment and the Open Metering Standard ensure
full communication capability– for smooth integration into any system environment and smart metering systems.
Sophisticated technologies, proven quality
Its innovative measuring principle and robust construction make SHARKY a highly accurate and durable meter with proven performance under all climatic
and environmental conditions. Since 2004 SHARKY
has also been produced for the Asian market in the
Diehl Metering Works in Jinan/China. Over 1.5 million SHARKY ultrasonic energy meters have been
produced worldwide up to the present day.
Several ultramodern and automatic production lines
for SHARKY have been set up in Ansbach to meet
the rapidly increasing demand and ensure top quality.
In the meantime, SHARKY ultrasonic energy meters
from Ansbach have long been sold all over the world.
Premium solution for all requirements
Energy utilities throughout the world rely on the
SHARKY ultrasonic meter for metering local and district heating and cooling. District heating and submetering are today’s most frequent applications for
SHARKY, and it is also used in solar and heat pump
systems.
SHARKY has stood for optimum accuracy over many
years. It regularly proves its long-term performance
in the AGFW (Association for Energy Efficiency in
Heating, Cooling and Cogeneration) endurance test.
This test checks the accuracy and long-term perfor-
mance of heat and cooling meters, partly under extreme conditions. SHARKY has always obtained the
highest rating in all AGFW tests so far – with five
out of five stars.
SHARKY is one of Diehl Metering’s success stories
and will also set the standard for intelligent metering of thermal energy in the future. The works in
Ansbach can look back on many years of success and
growth. The management stressed the importance
of SHARKY and thanked the staff for their outstanding achievements at a small anniversary celebration.
18  19
smarter #1 June 2014
Companies in the Diehl Metering Group – EWT
Future-compatible through rich experience
The smarter magazine regularly portrays the companies in the Diehl Metering
Group, this time Elin Wasserwerkstechnik – abbreviated to EWT. This old-established
company supplies the Austrian market and its export markets with all products
and solutions in the Diehl Metering spectrum from its base in Vienna.
Active cooperation
We cooperate with Lebenshilfe, because we have a
responsibility – and because it is an enhancement for
every employee at Hydrometer.
Renaming the company Diehl Metering GesmbH underlines this
strategic course, because in future EWT is also part of the powerful,
joint and international brand.
Vienna and EWT share a long history. The first water
meters were produced in the 1920s under the company’s name of “Siemens-Halske”, later as “WSW
– Wiener Schwachstromwerke” and from 1972 onwards by the nationalized “Elin Union”. The company
was privatized in 1993 and incorporated into the
Hungarian water meter producer “MOM – Magyar
Optikai Müvek” (Hungarian Optical Works) in 1995.
EWT has been part of today’s Diehl Metering since
2001.
Number one in Austria, strong in export
EWT is a purely sales company with a staff of currently 59 and the Austrian market leader in the
business fields of water and thermal energy. The
company is also very successful in selling innovative
solutions for automatic meter reading. Besides the
capital Vienna, EWT’s customers include all eight
capitals of the Austrian states.
The countries of the former Yugoslavia and the South
European region have been supported by EWT from
Austria for many years. Besides metering technologies for water and thermal energy, EWT supplies test
stations and equipment for repair workshops.
Strategic development of gas and electricity
segment
The integrated sales concept of Diehl Metering has
been adapted to provide a powerful answer to the
new challenges of the international markets. EWT
now also offers metering technologies for gas and
electricity.
The mutual goal as part of Diehl Metering is clear:
EWT supplies products, solutions and services for the
economic and sustainable use of natural resources
and energy. For all markets and customer requirements – from small local authority to large energy
utility.
Renaming the company Diehl Metering GesmbH
underlines this strategic course, because in future
EWT is also part of the powerful, joint and international brand.
The long-term partnership between Hydrometer and Lebenshilfe – an organization for people
with disabilities – is not only for Corporate Social
Responsibility reasons, but because it is good to work
together with people with a totally different background to their lives – and nevertheless achieve the
best results together.
People from Lebenshilfe have worked in our
production facility in Apolda for as long as 20
years. We have also had good experience in Ansbach,
where a group from the Westmittelfränkische Lebenshilfe Werkstätten GmbH in Brodswinden has taken
over light assembly work. Finally, we had the idea
of integrating a team of twelve employees, a group
leader and a social service directly into production
at Hydrometer.
The people from Lebenshilfe feel they are part
of Hydrometer, enjoy their responsible work and
are fully accepted by their fellow employees. This variety is a real enhancement for our corporate culture.
The model is also proving valuable for Hydrometer:
The full integration ensures an optimized flow of values, smooth logistics and high flexibility. This partnership has a future!
www.diehl.com/metering
HYDROMETER GmbH
Industriestrasse 13
91522 Ansbach
Germany
Phone: +49 981 18 06 - 0
Fax:
+49 981 18 06 - 615
Am Weimarer Berg 3
99510 Apolda
Germany
Phone: +49 36 44 84 33 - 0
Fax: +49 36 44 84 33 - 411
Diehl Metering Systems GmbH
Donaustrasse 120
90451 Nuernberg
Germany
Phone: +49 911 64 24 - 0
Fax: +49 911 64 24 - 424
HYDROMETER (Shandong)
Metering Co., Ltd.
Wuzhou Building
1100 Shunfeng Road
High-Tech Development Zone
250101 Jinan, Shandong
China
Phone: +86 531 58 82 09 - 99
Fax: +86 531 58 82 09 - 98
ELIN Wasserwerkstechnik GmbH
Hainburger Strasse 33
1031 Wien
Austria
Phone: +43 1 7 16 70 - 0
Fax: +43 1 7 16 70 - 12
SAPPEL S.A.S.
67, rue du Rhône
B.P. 10160
68304 Saint-Louis Cedex
France
Phone: +33 389 69 54 - 00
Fax: +33 389 69 72 - 20
Diehl Gas Metering GmbH
Industriestrasse 13
91522 Ansbach
Germany
Phone: +49 9 81 18 06 - 300
Fax: +49 9 81 18 06 - 325
North sales office - France
SAPPEL S.A.S.
6, rue des Marguerites
92737 Nanterre Cedex
France
Phone: +33 147 85 05 48
Fax: +33 147 85 09 36
Diehl Middle East FZE
P.O.Box 261507
Jebel Ali Freezone
Dubai
U.A.E.
Phone: +971 4 8 84 92 - 37
Fax: +971 4 8 84 92 - 39
South sales office - France
SAPPEL S.A.S.
3, avenue Condorcet
BP 2067 - 69616 Villeurbanne Cedex
France
Phone: +33 478 93 76 90
Fax: +33 478 89 64 85
Diehl Metering ApS
Glentevej 1
6705 Esbjerg Ø
Denmark
Phone: +45 76 13 43 - 00
Fax: +45 76 13 43 - 01
Diehl Metering Ltda
Rua Araripina 419
CEP 50.040-170
Recife / PE
Brazil
Phone: +55 81 34 16 86 - 00
Fax: +55 81 34 16 86 - 25
Mirometr Sp. z o.o.
Ul. Cieszynska 1 A.
43-440 Bażanowice
Poland
Phone: +48 33 851 04 - 39
Fax: +48 33 852 16 - 75
C-C 06/2014
MOM Zrt.
Iparí út 16
4700 Mátészalka
Hungary
Phone: +36 44 5 02 - 100
Fax: +36 44 3 12 - 123
www.diehl.com/metering
Diehl Metering Ltd.
22C Salmonfields Business Village
Royton, Oldham
OL2 6HT England
Great Britain
Phone: +44 16 16 20 95 93
Diehl Metering S.r.l.
Via Pelizza da Volpedo 20
20092 Cinisello Balsamo (MI)
Italy
Phone: +39 02 66 01 24 17
Fax: +39 02 66 01 24 37