GENERAL PRESENTATION 2016
Transcription
GENERAL PRESENTATION 2016
community of quality and values GENERAL PRESENTATION 2016 11.04.16 1 GOLF AT ITS VERY BEST … community of quality and values = WORLD OF LEADING GOLF Utterly devoted to the quality and values of golf community of quality and values = WORLD OF LEADING GOLF Part of the top 3 % worldwide community of quality and values = WORLD OF LEADING GOLF Anonymously tested to certify their compliance to World of Leading Golf community of quality and values standards CHARACTERISTICS World of Leading Golf evolved from a number of successful national Leading Golf Courses unions World of Leading Golf stands for ⟩ superior quality regarding in golf courses, customer service, gastronomy, style and general ambience ⟩ Mindfulness and pride regarding the unique characteristics and national prerequisites of our member clubs ⟩ Professional expertise and leadership in all relevant aspects 11.04.16 6 BENEFITS World of Leading Golf offers ⟩ Outstanding products and services for member clubs and golfers ⟩ Research and consultancy on the basis of the Mystery Test results ⟩ Means of networking on all levels, online and personally ⟩ Representation of member clubs on the internet, facing the press and on fairs ⟩ New and innovative marketing activities to ⟩ attract golfers ⟩ acquire new brand partners ⟩ involve the trade press ⟩ Exclusive concierge services for members of WLG member clubs 11.04.16 7 PERSONALITIES “World of Leading Golf is an international quality community committed to a distinctive and significant value orientation. This ‘golf at the highest level’ is ensured by the World of Leading Golf Mystery Tests. Which is why World of Leading Golf as a label can be considered a truly reliable means of orientation for demanding golfers when trying to find the best of golf destinations.” Wolfgang Künneth, President World of Leading Golf “Perfection has become a claim too many companies use to attempt to attract guests and customers. The brand and whoever is connected to it will be recognised as part of the elite of golf. We are here to help them succeed in attracting the level of clientele they are trying to reach.” Claus A. Feldt, CEO World of Leading Golf “Our diverse services for the member clubs is complemented by a new Concierge Service for members of those clubs. It offers member-only packages to destinations in Europe and the Middle East so they can enjoy life as a member of a different club, for a day, three days or as tournament participant.” Jürgen Hansen, CEO World of Leading Golf 11.04.16 8 HONOURABLE MEMBERS OF WORLD OF LEADING GOLF Ryder Cup venues or other establishments that have a special standing in the golfing world are welcomed to World of Leading Golf free of charge*. ‘Honourable Members’ serve as ⟩ WLG Marketing & Promotion partners ⟩ WLG event location ⟩ Co-operations partner for other member clubs Today’s Honourable Member is: * Only the costs for the obligatory WLG Mystery Tests have to be carried by the venue. Honourable members concede to access to golf for 1 tee time for 4 players per week arranged according to availability. 11.04.16 9 HOMES OF WORLD OF LEADING GOLF Appointed ‘Homes of’ serve as ⟩ Communications base ⟩ Organisational centre for national affairs such as PR- and marketing activities ⟩ Meeting place for piers, partners and management staffs of member clubs ⟩ Duration: 2 years). Today’s ‘Homes of’ WLG are: 11.04.16 10 MEMBERS OF WORLD OF LEADING GOLF members as of April 2016 Aloha Golf Club Club de Golf Alcanada Golfclub Beuerberg Real Cub de Golf Las Brisas Carya Golf Club Belek Golf Club Castelconturbia Close House Golf Costa Adeje Casa Serena Chateau & Golf Resort Costa Navarino Estonian Golf & Country Club Finca Cortesin Garda Golf & Country Club Gloria Golf Club Le Golf National Paris Goodwood Golf Gorki Golf Club Hardenberg GolfResort Hardenberg GolfResort Der neue Kosaido GC Düsseldorf Rennaissance Club Royal Golf Club Marianske Lazne Modena Golf & Country Club Golf della Montecchia Monte Rei Golf & Country Club Golf La Moraleja National Golf Club Antalya National Golf Resort Klaipeda Penati Golf Club Praia d‘el Rey Royal Club de Golf Des Fagnes Royal Park I Roveri Roehampton Club Samanah Golf Club San Domenico Golf Golf Son Gual Stoke Park Country Club, Spa & Hotel Sueno Golf Club Thracian Cliffs Golf & Beach Resort Trump Turnberry Vidago Palace Verdura Golf & Spa Resort Spa & GolfResort Weimarer Land Yas Links Abu Dhabi Zala Springs 11.04.16 11 CERTIFY YOUR QUALITIES TO JOIN THE WLG MYSTERY TEST Covers the following aspects weighted on a percentage basis: CUBHOUSE: GOLF COURSE: EMOTIONAL IMPRESSIONS: On course services 10% Office/Reception 10% Impressions Golf Course 5% Fairways 10% Restaurant /Bar/F&B 15% Impressions Club House 5% Greens 10% Locker Rooms 5% Impressions Image/Values 5% Teeing Ground 5% Golf Shop 5% Practice Area 5% Special Facilities 5% On course facilities 5% TOTAL COURSE 45% TOTAL CLUB HOUSE 40% TOTAL TOTAL IMPRESSIONS 15% 100% 11.04.16 13 THE WLG MYSTERY TEST ⟩ Is executed by 59Club 2 - 4 times a year in al candidate and member clubs ⟩ Helps ameliorate all aspects including customer service, customer satisfaction and economic targets ⟩ Allows analyses, measurement and benchmarking versus the industry, competitors and other leading venues ⟩ Will lead to significant and tangible return for minimal investment. ⟩ Can be used as a marketing tool 11.04.16 14 MYSTERY TEST PROCEDURE Call • We measure the journey Book • The booking process, upsell opportunity and information delivery Arrive • First impressions, staff courtesy and attentiveness and the reception process Snack • The service on a pre golf snack Buy ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ All testers are impartial All testers are unbiased All testers are unpaid All testers are real golfers of all ability and ages All testers are anonymous We will test 4 times per annum • The customer shopping experience on a basic purchase Change • The changing facilities and their cleanliness Practice • The quality of the practice experience Play • The course, its presentation and general tidiness including on course golf operations Eat • The post golf food and beverage experience with a main meal THE WORLD OF LEADING GOLF AWARDS ⟩ The WLG Mystery Test results also serve as basis for the annual awarding of ⟩ Best Member ⟩ Best Course Conditions ⟩ Best Newcomer ⟩ Best Service ⟩ Best Overall Impression ⟩ Best Welcome ⟩ WLG Award winners can easily be seen as the ‘Champions League’ of golf clubs worldwide ⟩ Winning a WLG Award is a great figurehead and PR tool ⟩ The World of Leading Golf Award Winners 2015 are: 16 17 EXPLOIT YOUR LEADING POTENTIAL BENEFITS: LICENSING BENEFITS: LICENSING As member of World of Leading Golf, you may use the WLG Logo to display your certified, superior quality. You will receive ⟩ An acryllic Logo Sign (40 x 40 cm) ⟩ Home Of Sign (40 x 20 cm) ⟩ The WLG Commitment Sign ⟩ Logo Flags (optional, charged extra, prop. 3:2 or 5:3) BENEFITS: COUNCELLING The admission to WLG is derived through the passing of the Mystery Test. The annual results will be analysed and a Mystery Test assessment made for your club to ameliorate in areas where potential is not fully exploited (such as customer services etc). You will receive all results and business suggestions as well as an overview of all results of WLG member clubs in comparison to know your status. TOTAL SCORE community of quality and values AllIssues–Top20 390,0 WORLD OF LEADING GOLF MYSTERY TEST REPORT 2015 385,0 380,0 375,0 370,0 365,0 360,0 355,0 350,0 15.01.16 1 15.01.16 25 MAKING A STAND BENEFITS: NETWORKING community of quality and values NETWORKING DAY initiated by Stoke Park, ‘Home of‘ World of Leading Golf in England INVITATION 09.09.2015 community of quality and values AFTER WORK | TENERIFE World of Leading Golf and Stoke Park Country Club, Spa & Hotel would like to invite you to come together in order to get to know each other and to find out how to promote our common goals. As is, WLG has three member clubs on the British Isles, namely Stoke Park, Roehampton Club and Turnberry. Unsurprisingly, all of them have successfully confirmed their superior level of quality by regularly passing the World of Leading Golf Mystery Tests carried out by the renowned mystery shopping institute 59Club. Now, the WLG management, Stoke Park club manager Stuart Collier and our other British associates are inviting you to this networking event to bring together those who share our commitment to the true values of golf as well as our business interests in respect to the sport and all that comes with it. Join us for a day of golf and discussion while enjoying the exclusive atmosphere and the forthcoming services of Stoke Park. The scenic grounds of James Bond‘s epic golfing duel in ‘Goldfinger‘ await you and the company of people who know all about the golf market and the challenges you as a golf business professional may face will surely inspire you. Find out all about your benefits as a member of World of Leading Golf and the new Concierge Services concept which is now being implemented to highten your guest-player frequency. Discuss your own experiences and ideas with us and learn more about targets and achievements of our trans-European union. Please read on for details ... Claus Feldt CEO World of Leading Golf INVITATION 07.10.2015 Stuart Collier, Director of Golf Stoke Park Country Club, Spa & Hotel BENEFITS: NETWORKING The WLG management regularly organises events and workshops to share developments, insights and ideas and to initiate joint efforts to promote success: ⟩ Connecting Trips ⟩ Networking Days ⟩ After-fair get-togethers ⟩ WLG Awards events BENEFIT: REPRESENTATION The WLG staff regularly attends fairs and golf business events to represent the association and its member clubs In this framework WLG organises more or less casual events, workshops and gettogethers for all relevant parties after the occasions 11.04.16 25 E BENEFIT: REPRESENTATION community of quality and values community of quality and values Come and join us for the WLGWORK AFTER| STUTTGART WORK | TENERIFE AFTER Wednesday, October 7th, 7.00 pm on the club terrace of Golf Costa Adeje! AFTER WORK | MALLORCA If you cannot make it there, please make an appointment to meet us at the IGTM to find out about the benefits of being part of the elite of World of Leading Golf! Simply contact CMO Jürgen Hansen [email protected] or mobile +49 178 8855990 CEO Claus Feldt [email protected] or mobile +49 151 19646682 INVITATION INVITATION 24.01.2015 00.00.2016 SHARING INSPIRATIONS CASUAL AFTER FAIR GET TOGETHER World of Leading Golf represents a selected group of more than 45 European top clubs utterly committed to keep up the highest level of quality in all aspects. As a label, World of Leading Golf serves as a reliable guidance for golfers in search for superior golf club concepts. WLG member club benefits: research & consultancy central on- and offlline publications diverse promotional activities joint PR measures For more information visit www.world-of-leading-golf.com As many members, associates and friends of World of Leading Golf will be present at the IGTM in Tenerife, the association invites all interested parties to meet and relax together. We are sure everyone will leave the fair full of new impressions and ideas and we would like to give you the chance to chat and share what preoccupies you. Of course, networking is one of the modern-day keys to success and a focus point of our activities. But, more importantly, you will be meeting people with a similar mind-set and a focus on the quality and values of golf. The After Fair Get-Together will take place at the beautiful GOLF COSTA ADEJE, a wonderful golf spot which boasts an 18hole course integrating a number of landmarks and natural occurences typical for the island. There will be no formal presentations of the WLG, this is your time-out! Nevertheless, CEO Claus Feldt and CMO Jürgen Hansen will naturally be there to answer any questions you may have. So please come and join us. We will be happy to see you! TIME: Wednesday, October 7th From 7.00 pm Welcome drinks and local foods will be served PLACE: Golf Costa Adeje (Club Terrace) Los Olivos Adeje - Tenerife, España Please contact us to tell us beforehand, if you are planning to come: Email: [email protected]; mobile: +49 151 19646682 11.04.16 26 COMMUNICATING QUALITY BENEFITS: MARKETING In the interest of its member clubs, WORLD OF LEADING GOLF addresses demanding golfers worldwide with target audience specific communication- and marketing tools : ⟩ A website containing general information on member clubs. ⟩ Newsletters and news posts addressing member clubs and member golfers. ⟩ Regular publications in online-media and magazines of press partners. ⟩ An annual WORLD OF LEADING GOLF Guide accessible in member clubs and other channels from those co-op partners relevant for our target audience. ⟩ Regular PR releases for the golfers and business press. 11.04.16 28 BENEFITS: MARKETING www.world-of-leading-golf.com addresses (potential) member clubs as well as sophisticated golfers and features ⟩ The association ⟩ WLG Member clubs ⟩ Sponsors & Partners BENEFITS: MARKETING At www.world-of-leading-golf.com every member club has its own club portrait containing: ⟩ Slider pictures ⟩ Descriptions ⟩ Contact details ⟩ Links ⟩ Videos ⟩ Poss. Concierge Services offers BENEFITS: MARKETING News posts and the WORLD OF LEADING GOLF NEWS feature member clubs and current developments relevant for the target audience BENEFITS: MARKETING community of quality and values The WORLD OF LEADING GOLF GUIDE for sophisticated golfers features the association’s assets, member clubs and editorial contributions WORLD OF LEADING GOLF GUIDE 2016 ⟩ Copies: 40.000, 2 x p.a. ⟩ Publishing dates: March/April + December WORLD OF LEADING GOLF GUIDE 2016 32 WORLD OF LEADING GOLF GUIDE WORLD OF LEADING GOLF GUIDE GORKI GOLF CLUB Gorki Golf Club is the first golf club in the North-West region of Russia just 50 km away from historical St. Petersburg. With a Par 72 championship 18-hole golf course made in the best traditions of the famous Scottish inland links courses and a total length of 6,505 meters, the pioneer establishment is designed to cater to the demanding golfing audience of the area and even offers on-site residencies. Der Gorki Golf Club ist der erste im Nordwesten Russlands gelegene Golfclub mit einem Par 72 Championship Golfplatz. Nur 50 km vom historischen St. Petersburg entfernt wurde der 18 Loch Platz in der Tradition der berühmten schottischen Inland Links Plätze angelegt. Mit einer Gesamtlänge von 6.505 m, wurde der Club speziell für die Ansprüche gehobener Golfspieler in der Region gebaut. Es gibt sogar Wohnimmobilien vor Ort. The Gorki Golf clubhouse and restaurant located at the highest point of the golf resort and provide a perfect opportunity to relax in the club’s manifold forms of hospitality. In a cozy two-storied restaurant guests can recuperate from the game, enjoy food and drinks and watch the goings-on on the golf course through panoramic windows. The restaurant offers European and Russian cuisine to suit all tastes. Das Clubhaus mit Restaurant liegt erhaben auf einer Anhöhe des Golf Resorts und bietet Gastlichkeit jeder Art und viele Möglichkeiten zu entspannen. In dem gemütlichen, zweistöckigen Restaurant können sich die Gäste von ihrem Spiel erholen und ausgewählte Speisen und Getränke genießen während sie durch die Panoramafenster dem Treiben auf dem Golfplatz folgen. Dabei haben sie die Wahl zwischen russischen und europäischen Spezialitäten. Visitors and guests unfamiliar with the region’s characteristics will find the Gorki Golf Club and its surroundings a most spectacular site to see given the beautiful, often brooding, landscape and the numerous historically relevant and/or naturally touching places to visit. And it takes only 1 hour from Pulkovo Airport to get there. Vor allem Gäste, die nicht mit der Gegend vertraut sind, werden Gorki Golf Club und sein Umfeld als einzigartig sehenswert empfinden. Die schöne, oft melancholisch anmutende, Land-schaft und die zahlreichen geschichtlich relevanten und natürlich anrührenden Orte sind auf jeden Fall einen Besuch wert – und es dauert lediglich eine Stunde, um vom Flugplatz Pulkovo hierher zu gelangen. 36 FINCA CORTESIN In the heart of the Spanish Costa del Sol between En el corazón de la Costa del Sol española, entre Marbella Marbella and Sotogrande, overlooking the warm Mediy Sotogrande, sobre el cálido Mediterráneo, hay un lugar terranean there is a place that offers members and donde la naturaleza se funde sutilmente con el mar azul guests a personal sanctuary in an environment not found intenso. Una comunidad privada que ofrece a sus miembros anywhere else. The impressive Finca Cortesin resort enun santuario personal en un entorno que no se encuentra en compasses Hotel, Golf, Spa and Sports Club, Beach Club ningún otro lugar. El conjunto se levanta sobre una finca de and Residential Area and is set on a 215-hectare estate, 215 hectáreas, 150 de las cuales se dedican a zona verde y, 150 of which is a designated green está estructurado en 5 grandes 18-hole course, PAR 72 Guests áreas: welcomeHotel, Golf, Spa y Club Gorki Golf Club belt area. Beach Club y Zona Residencial Pro: BlackDeportivo, 6545 m Reservation required Leningrad region Proper attire requested Lomonosovkiy Not only due to its length and moredistrict than 100 bunkers, Men HCP ≤ 12: White 6169 m village,asRussia Finca Cortesin has beenGorki ranked one of Spain’s best Men HCP ≤ 36: Yellow 5749 m Women HCP ≤ 20: Blue 5240 m Amenities: golf courses by Golf Digest Magazine. The harmonious Con una longitud de aproximadamente 7,000 metros desde Women HCP ≤ 54: Red 4691 m Pro Shop Tel. +7 812 3180990 relationship between the natural Mediterranean landlos tees de profesionales y más de 100 bunkers, Finca Cortesín Equipment rental Tel. +7 921 8951305 scape, Cabell B. Robinson’s course layout and Gerald Green feeGolf Club es uno de los mejores campos de golf de España 18 holes: Golf Lessons Huggan’s landscaping design make for an inspiring, yetTuesday según la prestigiosa revista Golf Digest. El campo has sido – Thursday € 60 [email protected] Friday – Sunday € 90en plena armonía con el paisaje mediterráneo y el demanding par 72. With www.gorkigolf.ru a choice of 5 different tee posidiseñado tions, the course is appealing to all levels. Complemenentorno natural, siendo éstas sus características más atracPresident: Mrs.of Ekaterina Senina and ted by the excellent maintenance the fairways tivas. El jugador encontrará 5 posiciones de tees diferentes, greens, and attention to every little detail, a round of golf lo que permite a que todos los distintos handicaps puedan at Finca Cortesin is a truly unique experience in an aesdisfrutar de este maravilloso campo. El magnífico cuidado thetically exceptional natural and unique environment. de las calles, los greenes y cada pequeño detalle del campo, hacen que una vuelta de golf en Finca Cortesin sea un buen So it is no wonder Finca Cortesin has been host of the test de golf en un entorno natural estéticamente excepcional Volvo World Match Play Championship for 3 years and y único. welcomes guests from all over the world in the equally remarkable hotel – a former cloister refurbished to comPor eso no es de extrañar que el campo haya sido sede del ply to the highest expectations. prestigioso torneo Volvo World Match Play 3 años y sea visitado por personas de todo el mundo igualmente en su fantástico y impresionante hotel. 37 Ctra. de Casares s/n E-29690 Casares, Malaga Spain Tel. +34 952 937 883 Fax +34 952 93 78 81 [email protected] www.fincacortesin.com Director of Golf: Francisco De Lancastre 18 hole course, Par 72 Black: 6,802 m, CR 75.3, SL 123 White: 6,351 m, CR 72.8, SL 126 Yellow: 5,884 m, CR 70.8, SL 129 Gold: 5,215 m, CR 68.1, SL 123 Red: 4.852 m, CR 70.1, SL 118 Green fees peak season: 18 holes € 265 Green fees low season: 18 holes € 235 Handicap men 28; women 36 Club rental available Buggy and trolley included in green fee On location Nicklaus Academy Guest welcome anytime Reservation required Soft spikes mandatory BENEFITS: MARKETING World of Leading Golf advertisements and advertorials help to gain and retain awareness amongst demanding golfers and golf business persons. GMé company profile world-of-leading-golf.com GMé QUALITY APPROACH The Dunes Course at Costa Navarino, Messinia, Greece World of Leading Golf driving quality The World of Leading Golf is a growing collection of some of the finest golf venues in the world, and as David Bowers investigates, there are far more benefits to being a member than at first meets the eye. Company Profile sponsored by World of Leading Golf (49) 151 1964 6682 [email protected] 16 | GMé August 2015 With the core golf market continually shrinking as the number of rounds played per club and country deteriorate by the year, even the finest golf clubs need to ask themselves ‘what exactly is it that the discerning golfer desires?’ One imagines prestigious establishments such as Stoke Park or Roehampton Club should not really have anything to fear, but, nevertheless, both decided to join World of Leading Golf (WLG) in order to help maintain their status and make it known on a pan-European scale. WLG is a corporation representing some of the globe’s most distinctive clubs, and the core of the terms of admission are a complete devotion to the quality and values of golf. Member clubs and potential members are tested anonymously to certify their compliance to WLG standards, in order that the brand can provide an objectively evaluated certification to identify the ‘best of the best’ and position them as the ‘Champions League’ of golf courses. Stoke Park’s Stuart Collier, the director of golf at the five-AA Red Star Hotel, said: “We were delighted to lead the way in England with our WLG membership. “The benefits are clear and it is reassuring to know that golfers across Europe are able to determine immediately the quality of our venue simply because we have the stamp of approval from WLG.” And this is exactly what WLG is aiming to achieve: to establish a brand representing the elite golf clubs in Europe and serve as a credible means of benchmarking for the moneyed, but, consequently, fastidious golfer. However, it is not just courses that attract this desirable target audience of sophisticated golfers. To them, golf is not just the game – it’s a question of attitude and lifestyle. Ambience, gastronomy and obliging customer service, therefore, play a key role in creating the aspirational ‘World of Leading Golf experience’. Consequently, the comprehensive WLG mystery test covers more than 400 items of interest from the first call at the club, across all golf and course-relevant questions, to refreshments and the last ‘good-byes’. Ascertaining absolute impartiality, the test is carried out by Europe’s leading golf-specific mystery shopper service, 59Club. With renowned member clubs like Roehampton Club, Golf Son Gual, Golfclub Beuerberg and Costa Navarino, across 16 countries, WLG enjoys increasing worldwide influence. WLG CEO Claus Feldt explained: “The brand, and whoever is connected to it, will be recognised as part of the elite of golf. Serving as ambassadors of the WLG brand and associated member clubs everywhere they go, the management LEADING THE WAY Golf Son Gual, Mallorca GOLDEN PEDIGREE Stoke Park, England PORTUGAL’S FINEST Monte Rei, Portugal will represent members’ interests: on the web, facing the press, and in their presence at trade and consumer fairs. “Presidents, managers and the leading personnel of member clubs will profit from a diverse means of networking – online and personally – by meeting up at our varied events. Research and consultancy on the basis of the mystery-test results will help eliminate any weaknesses and raise our already high standards.” While the number of golf club members in England, especially, is on the slide, the upward trend of golf tourism is unbroken. And this is why WLG focuses on marketing and communication platforms for certified premium clubs in order to promote awareness and raise their return on investment. Print and on-line publications – such as its annual WLG Guide, advertisements and regular newsletters – serve as refer- ence guides for the demanding golfer, while ‘member only’ travel offers and other advantages help deepen the relationship between the designated golfers and WLG member clubs. In the next month, WLG will introduce a new ‘concierge services’ platform, a web-based booking tool accessible only to those golfers who belong to WLG member clubs. Since ‘reductions’ and ‘2-for-1’ offers are not the means by which WLG is looking to make sales, the website enables users to book tee-times for VIP packages automatically granted to registered WLG member golfers. Exclusive golf breaks and event and tournament-packages at WLG member clubs will enable participants to ‘feel like a member’, which is the conceptual guideline for all offers provided within the WLG concierge service. While golfers enjoy certified standards and outstanding services, the member clubs themselves profit from networking at eye-level, since WLG regularly organises connecting trips and networking days for presidents and managers of member clubs. De facto and potential partners and sponsors may also participate in such events to present themselves and discuss joint activities. David Shepherd, director of golf at Monte Rei Golf & Country Club – ranked number one in Portugal in many polls – approves of the efforts being made by WLG. He said: “Since golf is a seasonal sport, there is a lot of potential in the co-operation of northern and southern European clubs especially. Furthermore WLG has been forging contacts to launch a number of tournaments for co-op partners in the consumer industry, finance and charity sectors.” GMé twitter.com/gme golfmanagement.eu.com | 17 35 BENEFITS: MARKETING community of quality and values community of quality and values presents presents STOKE PARK PENATI GOLF RESORT WLG co-operations with relevant magazines allow for reduced advertisement rates for member clubs. Example: Save up to > 50% when advertising in Golf Week Der ultimative Golf Club Genießen Sie alle Vorteile von unserem freundlichen Golf Club kombiniert mit dem Luxus von Stoke Park. Stoke Park wird Ihre Erwartungen übertreffen und bietet stetig erstklassigen britischen Service und Ausstattung. Wie gesehen in James Bond’s Goldfinger! Internationale Mitgliedsschaften sind ab £1.995 erhältlich! Für weitere Informationen kontaktieren Sie bitte das Mitgliedschaftsteam unter: +44 (0) 1753 71 71 79 oder per E-Mail unter [email protected] Übrigens: Stoke Park liegt nur 35 Minuten von London und nur 11 km vom Flughafen London-Heathrow entfernt! World of Leading Golf Zertifizierte Qualität für ein überlegenes Golferlebnis World of Leading Golf repräsentiert eine ausgewählte Gruppe von über 35 europäischen top Clubs, welche sich der Qualität in allen Bereichen verpflichtet haben. Um den Erhalt dieses Niveaus zu gewährleisten und Ihre Zufriedenheit als Gast zu maximieren, werden die Mitgliederclubs von World of Leading Golf 6 x mal im Jahr objektiv und anonym getestet. World of Leading Golf als Marke bietet anspruchsvollen Golfern die nach außergewöhnlichen Golfkonzepten suchen deshalb eine äußerst verlässliche Entscheidungshilfe. Mehr erfahren Sie unter www.world-of-leading-golf.com STOKE PARK COUNTRY CLUB, SPA AND HOTEL Park Road, Stoke Poges Buckinghamshire. SL2 4PG United Kingdom REZEPTION, TEE TIME RESERVIERUNG Tel +44 1753 717171 Tel +44 1753 717184 [email protected] www.stokepark.com Das 36-Loch Golfvergnügen auf Weltklasseniveau nur 90 Minuten von Wien entfernt Aktuelle Aktion play 4, pay 3 Mit zwei 18-Loch Golfplätzen von höchster Qualität steht das Penati Golf Resort für ein einzigartiges Golfprojekt in der Slowakei. Der Legend Course von Designer Jack Nicklaus, slowakischer Golfplatz des Jahres 2012, sowie der Heritage Course, gestaltet von Davison & McShane und slowakischer Golfplatz des Jahres 2013, haben das Resort umgehend als Neueinsteiger in die Liste der Top 100 Golf Courses of Central Europe katapultiert. Berechtigt 4 Spieler in einem Flight zu 18-Loch Spiel zum Preis von nur 3 Greenfees. Gilt die ganze Woche und für die im österreichischen Golfverband registrierte Spieler. Penati ist zudem Gastgeber der International European Amateur Championship 2015, Gastgeber der European Challenge Tour 2014 - 2015 - 2016 und Enviro Oscar Gewinner für die Achtung und den Schutz von Umwelt und Natur. World of Leading Golf repräsentiert eine ausgewählte Gruppe von über 35 europäischen top Clubs, welche sich der Qualität in allen Bereichen verpflichtet haben. Um den Erhalt dieses Niveaus zu gewährleisten und Ihre Zufriedenheit als Gast zu maximieren, werden die Mitgliederclubs von World of Leading Golf 6 x mal im Jahr objektiv und anonym getestet. World of Leading Golf als Marke bietet anspruchsvollen Golfern aus die nach außergewöhnlichen Golfkonzepten suchen deshalb eine äußerst verlässliche Entscheidungshilfe. Nur 37 km von der Grenze und 150 km von Wien entfernt in der malerischen Gegend von Záhorie nahe der Stadt Senica gelegen, ist Penati die ultimative Wahl für österreichische Golfspieler. Die Städte Bratislava, Brno und Prag sind ebenfalls bequem zu erreichen. Neben der professionellen Penati Golf Academy bietet das Resort zwei große Putting Greens, einen großen Chippingbereich, eine Driving Range direkt am See und ein modernes Clubhaus mit allem was das Golferherz begehrt einschließlich Pro Shop und Restaurant. PENATI GOLF RESORT Šajdíkove Humence 453 906 07 Šajdíkove Humence, Slowakei GPS 48„40‘31.36“ N, 17°19‘16.44“ [email protected] Zertifizierte Qualität für ein überlegenes Golferlebnis Mehr erfahren Sie unter www.world-of-leading-golf.com REZEPTION, TEE TIME RESERVIERUNG Tel +421 917 907777 Tel +421 34 39 797777 [email protected] www.penatigolfresort.sk 36 BENEFITS: PR WLG strives for top of mind-status amongst target audiences through GOLF TELEVISION NEWS MARCH 5 2016 an active PR management 37 BENEFITS: PR In cooperation with Europe’s No.1 golf resort and golf club PR communications agency AZALEA, WLG offers comprehensive, club specific PR services to member clubs Positive Media & Communications • press trips and releases • dedicated media desk • comprehensive media contacts • outstanding media coverage Tour Operator relations • events • FAM trips • meeting support Events Engagement • media events • workshops & sales blitzes • consumer and trade shows GOING ONE STEP BEYOND 11.04.16 39 community of quality and values WOLRD OF LEADING GOLF CONCIERGE SERVICE 40 BENEFITS FOR MEMBER GOLFERS All members of WLG member clubs receive a World of Leading Golf membership card for golfers Registered member golfers will ⟩ Receive ‘feel like a member’ VIP treatment when playing at WLG member ⟩ Get access to the World of Leading Golf Concierge Services online platform ⟩ Receive World of Leading Golf Newsletters for members ⟩ PDFs will be sent to club management to be spread amongst club members 11.04.16 41 FEELING LIKE A MEMBER 11.04.16 42 THE WLG CONCIERGE SERVICES This WLG booking platform serves to strengthen the loyalty of member golfers, increase sales and improve the ROI of member clubs The WLG Concierge Services online platform offers: ⟩ ‘member for a day’-tee times incl. exclusive extras like complimentary refreshments and/or accessories, access to members-only club areas, transport services etc. depending on the club ⟩ 3-day member‘s golf break incl. green fees, luxury accommodations and eventful add-ons ⟩ Participation in tours & tournaments combining golf and cultural entertainment We call that our ‘feel like a member’-concept, because this is what we want golfers to experience 11.04.16 43 THE WLG CONCIERGE SERVICES THE WLG CONCIERGE SERVICES STAY TUNED FOR MORE! To know more, please visit www.world-of-leading-golf.com or contact us: Wolfgang Künneth, President M +49 172 8206310 | [email protected] Claus A. Feldt, CEO M +49 151 19646682 | [email protected] Jürgen Hansen, CMO M +49 178 8855990 | [email protected] community of quality and values World of Leading Golf AG • Chamerstr. 176 • CH - 6300 Zug