Router Compatibility List

CUSTOMER PROVIDED ROUTER COMPATIBILITY MATRIX
Version 1.0
DEVICE
LAN-WAN
THROUGHPUT
ALG (mandatory)
Actiontec GT704WG
Incompatible
Adtran NetVanta
Log in to the router’s web interface at your
router’s local IP address. Expand the Data
section on the left of the admin portal.
Choose Firewall / ACLs from the Firewall
section. Click ALG Settings tab. Disable the
SIP ALG option by unchecking the box.
Click Apply. You should see a message that
reads Firewall settings updated succesfully.
Apple Airport Extreme
685M
Apple Airport Express
92M, 3 phones
Arris TG1672, DG860,
DG1670, NVG595
Default works
If there is a SIP ALG running, telnet
into the device and enter the following commands:
nvram get nf_sip
(it should return a “1”)
nvram set nf_sp=0
nvram commit
then reboot the router for the
changes to take effect.
826M
Asus RT-N12
93M
Incompatible
ASUS RT-N66U
728M
Incompatible
Asus RT-AC66U,
839M
Must be disabled.
1. Log into the router’s web interface.
2. Go to Advanced Settings / WAN on
left side.
3. From the tabs across the top,
choose NAT Pass through.
4. Change SIP pass through to
“Disable.” Hit apply.
Belkin
Incompatible
CBT Fioptics Branded
Westel (Netgear)
Ultraline Series 3,
Default works
Cisco 837
Must be disabled. Command line:
Enable
no ip nat service sip udp port 5060
no ip nat service sip tcp port 5060
write mem
GUI login admin/password
SIP ALG is in the Advanced Menu, & is
disabled
Firmware 2.01.05.06
Cisco RV120W
Firmware 1.4 .xx or later
Cisco RV180
None
Incompatible
ASUS RT-N56U
Firmware 3.0.0.4.376_3861
Qos (optional)
86M
Disable SIP ALG
811M
Default works.
In QOS tab, enable Qos, and set
upload and download bandwidth,
then choose user defined Qos rules,
these can be set by source IP, MAC, or
destination port. ‘Click on Source IP or
Mac’, choose ‘Polycom_xxxxxx’. Set this
priority to ‘Highest’, and reset Web
Surf, and HTTPS to ‘ High’. Click Apply
QOS is also in the advanced menu,
Comes disabled but can have the
upstream and downstream bandwidth
set, and ‘Triple Play User’ enabled to
prioritzie voice.
Yes
DEVICE
LAN-WAN
THROUGHPUT
ALG (mandatory)
Qos (optional)
Cisco RV042, RV042G,
RV082, RV016, RV042,
RV042g (4, 8, 16 port
switches) Must be
89M
Default works, may need to change UDP
timeout from 30 to 300 seconds on :
Yes
D-Link DIR655 Rev A
272M
Disable SIP ALG
D-Link DIR-825
247M
Incompatible
https://(router LAN IP)/f_general_hidden.htm
firmware 4.2.1.02 or later
D-Link WBR-1310
Incompatible
D-Link WBR2310
Default works.
D-Link DIR-615,
hardware revision B,
88M
D-Link DIR-625
3 phones
D-Link EBR-2310,
hardware revision B,
17M
firmware 2.2.4 and higher
firmware1.21
firmware 2.2.4 and higher
SIP ALG must be disabled.
In firewall settings under the ‘Application
Level Gatewat (ALG) Configuration’. The SIP
option should be unchecked.
SIP ALG must be disabled.
Advanced > Firewall Settings:
Uncheck “Enable SPI”
Uncheck “SIP” box in the Application Level
Gateway section
Click save.
SIP ALG must be disabled.
Advanced > Firewall Settings:
Uncheck “Enable SPI”
Uncheck “SIP” box in the Application Level
Gateway section
Click save.
D-Link EBR 2310 Rev C
Incompatible
Fortigate
SIP ALG must be disabled.
In the CLI of the Fortigate type the following:
config system settings
set sip-helper disable
set sip-nat-trace disable
Reboot the device.
In the CLI type the following:
Config system session-helper show
(now look for SIP, mostly it will be “12”)
delete 12
Don’t use any protection profiles on the
firewall of the SIP rules.
Juniper / Netscreen
SSG Series
Disable SIP ALG:
Security > ALG
Linksys WRVS4400N
Default works
Linksys 900
94M
Disable SIP ALG and SPI Firewall
Linksys E1200
90M 5 phones
Default works
Linksys E2500
90M 5 phones
Default works
Linksys E3200 v1
Disable ALG:
Connectivity > Administration > Application
Layer Gateway > SIP (unchecked)
Turn off IPv4 and IPv6 SPI Firewall protection: Security > Firewall
Linksys E3500
582M
5 phones
Default works
Linksys WRT160N
2 phones
Default works
Linksys WRT54G2
51M
2 phones
Default works up to 2 phones
firmware 2.00.20 or better
Yes
No
DEVICE
LAN-WAN
THROUGHPUT
ALG (mandatory)
Linksys WRT1200AC
Linksys WRT1800AC
AC1200
Disable SIP ALG
Linksys WRT610N
157M
SIG ALG must be disabled:
Administration > Management > Advanced
Features > disable SIP ALG
Linksys E or EA series,
model 4000 & greater
AC1750
Disable ALG:
Connectivity > Administration > Application
Layer Gateway > SIP (unchecked)
Turn off IPv4 and IPv6 SPI firewall protection:
Security > Firewall.
Turn off filter requests: Security > Internet
Filters
Firmware 1.1.40.166281
Mikrotik
SIP ALG must be disabled.
Mikrotik SIP ALG is called a SIP Helper and is
located under /IP>Firewall>Service ports.
To disable, run this command from the
terminal: /IP firewall service-port disable sip
Or the winbox just navigate to IP> Firewall
and then click on the Service Ports tab and
disable it through the GUI.
Netgear FVS318
Incompatible
Netgear WGT624
Incompatible
Netgear WRN2000
Incompatible
Netgear WGR614v9,
DGN2000
SIP ALG must be disabled:
WAN Setup Menu > NAT filtering, uncheck
box next to “Disable SIP ALG”
Netgear DG834N
Advanced > WAN Setup, check “Disable SIP
ALG”, click Apply
Netopia Caymen 3000
Incompatible
PACE 5031NV-030
Incompatible
Firmware V1.0.18_8.9NA
Siemens Speedstream
3 phones
Default works
Thompson SpeedTouch
ST530 v6
Firmware 5.4.0.13 or later
Must disable ALG by telnet:
> Connection inbind application=SIP
port=5060 > save all
Thompson TG-585
Incompatible
Thompson ST780
From the CLI :connection appconfig
application=SIP SIP_ALG=disabled
Zyxel P-660HW, P-729H,
PK5001Z
Disable SIP ALG.
Telnet into the router.modem. Choose (24)
System Maintenance and (8) Command
Interpreter Mode. From the command line
type: ip nat sevice sip active 0 or
ip alg disable ALG_SIP
you will recieve the message :SIP ALG
disable”
Zytel USG50
Turn OFF Enable SIP ALG.
Turn ON ENable SIP Transformations.
Turn OFF Enable Configure SIP Inactivity
Timeout. Enter Psss Rule for All SIP SBC IP
Adresses Increase UDP Timeout from 25 to
300 under firewall tab, Session Control
ZyWall USG 50.80/100
Click the Gears icon on the left > Click on
Network. > Click on ALG. > Uncheck the
boxes for Enable SIP ALG Enable SIP
Transformation to disable these options.
Next, click on Firewall > Click on the Session
Control tab at the top > Set the UDP Session
Timeout Value to 30.
ZyWall 5
Click on Advanced > Click on ALG >
Uncheck Enable SIP ALG to disable SIP ALG.
Qos (optional)
No