Number 3 - Greece Chamber of Commerce

www.GreeceChamber.org
Volume 55 Number 3
Pictured above: Unity Hospital after completion of renovation and expansion project
The 30th Annual Community Awards
Member Spotlight: Doc’s Facilities Solutions, Inc.
Leadership Greece: Selling Your Ideas
2402 West Ridge Road Greece, NY 14626 585-227-7272
In this issue...
From the
President & CEO
A Networking
Value
Proposition
On the Cover:
Unity Hospital: Unity Hospital Expansion Project:
A 2015 Greece Chamber Community Award Recipient
Page 2
 From the President and CEO: A Networking Value Proposition
Page 3 - 12
 30th Annual Community Awards: Recipients, Sponsors and an Invitation
Page 14
 New Greece Chamber Members
Page 16
 Renewing Greece Chamber Members
Page 17
 Upcoming Events
Page 19
 MEGA Mixer
Page 20 - 21
 Leadership Greece: Selling Your Ideas
Page 22
 Seminar: Money Smart for Small Business
Page 23 - 24
 Member Spotlight: Doc’s Facilities Solutions, Inc.
Page 28
 Member Benefits Spotlight
Page 32 - 41
 Greece Chamber Travel Opportunities
Page 42
 Greece Chamber Charitable Foundation Gives Grant to GPAS
Page 43
 Recent Events
Board Of Directors
Chamber Staff
Chairman: Delbert J. Smith, CPA
Vice Chair: Don Felter Jr.
Immediate Past Chair: Paul Chatfield
President & CEO: Sarah E. Lentini
Treasurer: Brian Ward
Secretary: Sharon Quataert
Member at Large: Russell Herman
Todd Baxter
Laura Bennett
Andrew Conlon
Paul Keenan
Jason Letendre
Chris Lohrmann
Michelle Marini
Michael Mordenga
Dr. Shaun Nelms
Wendy Rockcastle
Michael West
President and CEO:
Sarah E. Lentini,
[email protected]
Director of Events & Member
Services:
Susan E. Edgett, IOM,
[email protected]
Director of Marketing &
Communications:
Terry L. Hogan, SMS,
[email protected]
Director of Finance & Benefits:
Christine Sortino,
[email protected]
Director of Membership & Sales:
Will Phillips,
[email protected]
Administrative Assistant:
Janet Comfort,
[email protected]
Greece Chamber of Commerce Committee Chairs:
Ambassadors - Barbara Giancursio | Community Awards - Wendy Rockcastle | Health
Fair - Christopher Lohrmann and Jason Letendre | Outdoors - Todd Schirmer and David
Pandina | Race on the Ridge - Anne Loria | Small Business of the Year - Russell Herman
and Michael Mordenga | Taste of the Town - Laura Bennett | Youth Hall of Fame - Ralph
DeStephano and Rhett VanScoter
Greece Chamber Charitable Foundation:
President Kyle Van Putte | Vice President Sarah E. Lentini | Treasurer Gilbert Cooper |
Secretary Anne Loria | Paul Chatfield | John Cirella | Donald Felter | James Hofford |
Christopher Johnstone | Bonnie Kuppinger | Michael Masiello | Daniel Richardson |
William Selke| Delbert Smith | Eugene Welch
While the term “networking”
is relatively new, the concept most
certainly is not. Successful
Sarah Lentini,
businesspeople have always
Greece Chamber of understood the value of
Commerce
cultivating a network of
President & CEO
relationships.
In-person or offline
networking remains essential, even as our online
networks expand. In fact, interestingly, as the internet
(our online international network) grows exponentially
each day – with staggering numbers of posts, clicks,
tweets, shares, and likes – opportunities for live, direct,
personal, offline interactions may even be growing in
importance.
It makes sense to develop multi-pronged and
complementary online and offline networking strategies.
Online networking provides the potential to reach many
with great economy, lending itself to quick, simple, less
personal communications and relationships. In-person
offline networking provides opportunity for
communication with greater depth and individuality and,
therefore, the development of more meaningful and
complex relationships – even partnerships.
Numerous online and offline monthly networking
opportunities are just some of the important benefits the
Greece Chamber of Commerce – the largest suburban
Monroe County chamber of commerce – offers its
membership, comprised of both large and small
businesses from all industries throughout the region.
Networking provides business members with numerous
competitive advantages; chief among them are visibility,
information, and relationships.
Whether sponsoring, hosting or attending a
networking or signature event or being featured in our
publications, our members gain important visibility – the
first step in building name recognition, a brand, and a
loyal consumer base. This is important for all businesses,
especially smaller and/or newer businesses, on their way
to becoming larger businesses, such as Doc’s Facilities
Solutions, North Forest Office Space, World Gym Greece,
and MacGregor’s – just a few of our members that
recently opened or expanded.
Another value in networking is information. Our
networking opportunities give business members access
to news, ideas, and perspectives from a spectrum of
industries, along with the platform to provide information
about their own businesses, increasing their market
access and reach. We help mix things up a bit, so that
business leaders get exposed to new people and new
thinking. Greece Chamber forums provide the
combination of structured and unstructured conversation
and cross pollination that can lead to discovery and
innovation.
Lastly, over time, networking builds the relationships
that lead to a loyal base of customers, suppliers, referrers,
and partners. We all prefer to do business with people we
know and trust. Members who utilize our various
networking resources become known and sought, often
taking on leadership roles in the community. Engaging the
Greece Chamber’s regional network and rich menu of
networking and promotional opportunities year-round,
business leaders gain important and lasting connections
that help augment their individual marketing efforts,
increase their market penetration and “stickiness,” and
grow their businesses.
Page 2
Copyright 2015 Greece Chamber of Commerce. All rights reserved.
Please Join Us
In honoring outstanding individuals, organizations and projects
THURSDAY, APRIL 23, 2015
Where:
Rochester Marriott
1890 West Ridge Road
Greece, NY 14615
Cocktail Hour:
6:00 pm - 7:00 pm
Dinner & Award Presentation:
7:00 pm—9:30 pm
Tickets:
$50 per person for Greece Chamber members
$55 per person for non-members
Reservations required:
Contact Sue Edgett, Director of Events, by calling 585-227-7272 or
emailing her at [email protected]
Please let us know if you have special dietary needs, so that we can make any adjustments needed to your meal.
www.GreeceChamber.org
Page 3
Thank You Sponsors
PRESENTING SPONSOR
Greece Chamber of Commerce Board of Directors
BOARD PRESENTING SPONSORS:
Del Smith, Delbert J. Smith, CPA
Donald Felter Jr., Rochester Regional Health System
Paul Chatfield, Chatfield Engineers, P.C.
Brian Ward, Ward & Schmerbeck, P.C.
Sharon Quataert, Sharon Quataert Realty
Russell Herman, Pet$aver Healthy Pet Superstore
Chris Lohrmann, Sam’s Club
Todd Baxter, Veterans Outreach Center
Paul Keenan, Genesee Regional Bank
Laura Bennett, Rochester Marriott Hotel
Jason Letendre, Northwest Family YMCA
Michael Mordenga, The Victor’s Gymnastics, Inc.
Dr. Shaun Nelms, University of Rochester
Wendy Rockcastle, Rockcastle Florist
Michael West, West Fire Systems
www.GreeceChamber.org
Page 4
Thank You Sponsors
PLATINUM SPONSORS
Rockcastle Florist
The Gardens at Town Center
Zaroczynski and Associates
MEDIA SPONSOR
WHAM TELEVISION
DIAMOND SPONSORS
Episcopal SeniorLife Communities
Genesee Regional Bank
Northwest Savings Bank
Party Productions
www.GreeceChamber.org
Page 5
Thank You Sponsors
GOLD SPONSORS
Bartolomeo & Perotto Funeral Home, Inc.
Bryant & Stratton College
Greece Community Education
Greece Rotary Club
TLC Adventures in Childcare, Inc.
SILVER SPONSORS
Holy Sepulchre Cemetery / Ascension Garden
Long Pond Family Restaurant
NYS Assemblyman Peter Lawrence
Pauleenanne Design
Sam’s Club
USA Payroll, Inc.
VanPutte Gardens
FRIENDS SPONSOR
Carolyn Stiffler@ Keller Williams Realty
Elizabeth Wende Breast Care, LLC
www.GreeceChamber.org
Page 6
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And the Winners Are...
Congratulations to these outstanding individuals, organizations and projects
-by Terry Hogan, SMS, Director of Marketing & Communications
NAMED 2015 BUSINESS PERSON OF THE YEAR
BY THE GREECE CHAMBER OF COMMERCE
“
am so very honored to be chosen as the
Chamber's 2015 Business Person of the
Year. My involvement with the Chamber
for over 20 years has been beneficial and
rewarding, and the Chamber’s commitment
in supporting our local businesses is second to
none.” -Todd Schirmer
Todd Schirmer
Northwest Savings Bank
NAMED 2015 GIRLIE GOODWIN CITIZEN OF THE YEAR
BY THE GREECE CHAMBER OF COMMERCE
“
have been fortunate to have personally known
Girlie Goodwin. She came to speak at our Greece
Rotary Club on a regular basis, fostering her
many Humanitarian projects. To receive the
Girlie Goodwin citizen of the year award, for me
it is humbling and overwhelming but sincerely
appreciated.” -Rino Pappano
Rino Pappano
2015 Thomas E. Schommer Spirit of the Chamber Award
Jeremiah and Joshua West (no photo available)
Page 9
Young Professionals of the Year
Brian and Emilie Drumm
Edward Jones & Herbison Family Dental
William E. Selke
Senior Citizens of the Year Award
Richard & Jenette Gretzinger
Arts & Culture Award
Ralph & Sandy Zecchino
Health Award
Wendy Cooper, Healthy Highway
Environment Award
Braddock Bay Raptor Research
History Award
Alan Mueller
Town of Greece Historian &
Greece Historical Society
Page 10
GREECE CHAMBER OF COMMERCE
2015 NEW CONSTRUCTION AWARD
NEW CONSTRUCTION
- LARGE PROJECT
The Gardens at Town Center
100 Greece Ridge Center Drive
NEW CONSTRUCTION
- SMALL PROJECT
Adventures in Child Care
1030 Manitou Road
Page 11
GREECE CHAMBER OF COMMERCE
2015 NEW CONSTRUCTION AWARD
TRANSFORMATION
OF EXISTING SPACE
-LARGE PROJECT
Unity Hospital
Unity Hospital
Renovation &
Expansion Project
TRANSFORMATION
OF EXISTING SPACE
-SMALL PROJECT
Bill Gray’s
2050 Latta Road
Page 12
Page 13
WELCOME NEW MEMBERS
Garbage Collection & Recycling
Al’s Maintenance, LLC
Robyn Brisson
328 Jordan Avenue
Rochester, NY 14606
(585) 247-2570
Government
NYS Assemblyman Peter Lawrence
Aaron Baker, Chief of Staff
2496 West Ridge Road
Rochester, NY 14626
(585) 225-4190 Fax: (585) 225-6502
Left to right: Barbara Giancursio (Glitter Caps & Jewelry) and
Shamila Craddock (CEO of Doc’s Facilities Solutions, Inc.) at
ribbon-cutting ceremony for Doc’s Facilities Solutions, Inc. new
facility at 65 Industrial Park Circle.
Health Care & Hospitals
St. Ann’s Community
Deb Bitetti, Site Coordinator
1500 Portland Avenue
Rochester, NY 14622
(585) 697-6068
Restaurants/Delicatessens
MacGregor’s Grill and Tap Room
Richard Carvotta, President
300 Center Place Drive
Rochester, NY 14615
(585) 414-9674
www.macgregorsgtr.com
Pictured left to right: Sarah Lentini, Greece Chamber President &
CEO; Town of Greece Supervisor Bill Reilich; Emilie Drumm, DDS,
Herbison Family Dentistry; and Brian Drumm, Edward Jones
Investments; 2nd Row: Bill Selke, Town of Greece Planning Board,
at grand opening and ribbon- cutting ceremony for MacGregor’s.
Tax Return Preparation
Liberty Tax Service - Dewey
Kim Camarata, Owner
1530 Dewey Avenue
Rochester, NY 14615
(585) 254-7252 Fax: (585) 254-8903
* As of March 24, 2015
Pictured left to right: Kala Gause, World Gym Regional Fitness
Director and Will Phillips, Greece Chamber of Commerce Director
of Membership & Sales pose for photo at World Gym Greece
grand opening.
Page 14
Page 15
THANK YOU
RECENT RENEWING MEMBERS
Travel
Central Holidays
Contact: Ian Scott
250 Moonachie Road
Moonachie, NJ 07074
(201) 228-5302
www.centralholidaywest.com
Restaurants, Food & Beverage
Crystal Rock Bottled Water & Coffee Service
Contact: Terrance Nichols
860 Maple Street
Rochester, NY 14611
(800) 525-0070
www.crystalrock.com
Pictured above: Croatia - Greece Chamber member Central
Holidays will feature, in conjunction with the Greece Chamber, a
trip to Croatia. See details in this newsletter.
Accountants & CPA’s
EFP Rotenberg, LLP
280 Kenneth Drive, Suite 200
Rochester, NY 14623
(585) 427-8900
Barbers
Golden Touch Barber Shop
Joseph Cimino
1254 Latta Road
Rochester, NY 14612
(585) 621-7983
Marketing
Pictured above, left to right: Long-time Greece Chamber member
Jeff White, owner of Jeff White Landscaping and Sue Edgett,
Greece Chamber Director of Member Services & Events at grand
opening and ribbon cutting ceremony at MacGregor’s newest
location on West Ridge Road.
Payment Processing by Jill
Contact: Jill Cordts
114 Amity Street
Spencerport, NY 14559
(585) 749-3397
Financial Advisors/Services/Planners
Peggy Proseus
1387 Fairport Road
Suite 510
Fairport, NY 14450
(585) 472-6213
Pictured above, left to right: Linda Andreano, Planet Botanica;
Leslie Mosley, BeginAgain Marketing; and Melissa Jordan, M&T
Bank, pose for a photo at the Chamber’s March 2015 First Friday
Networking Member Breakfast hosted by Kneads & Wants
Bakery.
Page 16
UPCOMING EVENTS
FIRST FRIDAY MEMBER NETWORKING BREAKFAST
FRIDAY, MAY 1ST
Fleet Feet Sports Ridgeway
2524 Ridgeway Avenue
Canal Commons
Rochester, NY 14626
7:30 am—8:30 am
This popular event gives Greece Chamber members an opportunity to
network with local business owners and area professionals before the
start of the workday. Be sure to bring plenty of business cards.
If you would like to attend the First Friday Member Networking
Breakfast and are not a member of the Greece Chamber of Commerce
call Will Phillips, Director of Membership & Sales, at 585-227-7272 or
email him at [email protected] for more information on
attending.
A TASTE OF TYROL: FEATURING AUSTRIA &
GERMANY INFORMATION SESSION
WEDNESDAY, APRIL 15TH
Greece Chamber of Commerce Board Room
2402 West Ridge Road
Greece, NY 14626
6:00 pm - 7:00pm
BOOK THIS TRIP BEFORE APRIL 27, 2015 AND RECEIVE DISCOUNTED RATES. GREECE
CHAMBER MEMBERS RECEIVE ADDITIONAL DISCOUNT.
Questions about travel opportunities? Contact Chris Sortino
([email protected]), Director of Finance & Benefits Will Phillips
([email protected]), Director of Membership & Sales, at 585-227-7272.
TUSCANY, ITALY TRIP INFORMATION SESSION
WEDNESDAY, APRIL 15TH
Greece Chamber of Commerce Board Room
2402 West Ridge Road
Greece, NY 14626
7:15 pm—6:15 pm
BOOK THIS TRIP BEFORE APRIL 27, 2015 AND RECEIVE DISCOUNTED
RATES. GREECE CHAMBER MEMBERS RECEIVE ADDITIONAL DISCOUNT.
The Tuscany trip is being offered by the Greece Chamber of
Commerce in conjunction with Central Holidays. Book before
April 17, 2015 to receive early-bird discount.
Page 17
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LEADERSHIP GREECE: REGISTER FOR 2015 - 2016 CLASS
SIGN UP NOW FOR 2015 - 2016
LEADERSHIP GREECE
An exclusive program brought to you by the
Greece Chamber of Commerce
AN OVERVIEW
Leadership Greece is a 10-month program focused on
ensuring new, emerging and established leaders gain a
thorough understanding of the community and are
equipped to serve in a variety of leadership positions. A
leadership skills development unit in included with each
session and is based on the bestseller, The Leadership
Challenge by James Kouzes and Barry Posner. Leadership
Greece is a program brought to you exclusively by the
Greece Chamber of Commerce.
PROGRAM ELEMENTS
Leadership Greece operates from September to June,
beginning with a day-long retreat followed by eight
monthly workday sessions relating to topics in the
community. The year culminates with a Graduation
Luncheon in June. These sessions cover areas such as:
 Business & Industry
 Education
 Government
 Health & Social Services
 Economic Development
 Professional Development
 Regional Awareness
DESIGNED TO:




Provide an affordable and valuable opportunity to
learn more about our community and strengthen
leadership abilities.
Expand the pool of qualified local leaders to serve in
community & non-profit leadership posts.
Develop leadership skills for use in work, home and
volunteering life.
Acquaint participants with community needs and
issues.
TUITION AND TUITION ASSISTANCE
Tuition for the program is $550 for Chamber Members
and $650 for non-members and is traditionally, though
not required to be, paid by the participant’s employer. A
partial scholarship program may be available for those
demonstrating financial need.
NOMINATIONS
Nominations for the Leadership Greece Class of 2016 will
be accepted through June 1, 2015. Call Sue Edgett,
Director of Events & Services, at 585-227-7272, or email
her at [email protected] for complete details.
Visit www.GreeceChamber.org to learn more about the Leadership
Greece Program, testimonials from past participants and to see a
complete listing of past Leadership Greece graduates.
SELLING YOUR IDEAS
Have you had difficulty with persuading someone about
your idea? Do you find yourself struggling with
explaining an idea to someone? Described below is a
scenario that might be helpful to you when you’re “selling
an idea to someone.”
Sally Seller recently became a member of Greece Chamber
of Commerce and is very interested in learning more
about the programs and services offered by the Chamber.
She just started attending some of the Networking
Gatherings, that are scheduled on a monthly basis, to see
if she can discover some insights that would help her in
running her retail
business more
effectively and
efficiently. At
last month’s
meeting, she
introduced
herself to Ivan
Influencer, a
Chamber
Ambassador, and they began talking about each other’s
interests and desires. Sally found out that Ivan is a
consultant who specializes in training salespeople. Sally
has known for a while that she has difficulty explaining an
idea to somebody and shared that with Ivan. Ivan
mentioned that he might be able to help her and
suggested that they get together for coffee after the
networking session. She graciously agreed and they met
at a nearby Dunkin
Donuts.
Sally and Ivan
discussed in detail
about Sally’s
dilemma --- lack of
expertise in selling an
idea to someone.
Ivan pulled out a 3 x 5 card from his pocket and
mentioned that it contains a method that might be useful
to Sally. (cont’ on page 16)
Page 20
LEADERSHIP GREECE: SELLING YOUR IDEAS
This method is in the form of a “checklist” that Sally could use
when preparing herself in selling an idea. Sally took the card
from Ivan and read it, which is described as follows:
IDEA CLARIFIER
It Sweet and Simple." These may trigger creative or innovative
ways for developing, and then implementing a sound proposal.
(1)
______________________________________________________
(2)
______________________________________________________
(DEVELOPING A SOUND IDEA)
(3)
When communicating an idea, we often find ourselves struggling ______________________________________________________
-----------------------------------------------------------------------------------------to explain it accurately to others. We need to organize our
--------------------------thoughts in order to be clear and concise on what we're
recommending to do. By the way, an idea is usually new and
actionable that we’re suggesting --- an activity or an event for
consideration.
After Sally was done reading it, Ivan asked if she had any questions
or comments about what she had read. Sally said that she liked it
and felt that it would help her. Ivan suggested that Sally try this
method out, essentially practice it, over the next few weeks. They
The following checklist will help us to organize our thoughts and
both agreed to meet at next month’s Network Gathering to see
any potential actions. By using this checklist, of key steps and
how it went and to discuss if any follow-up is needed. Sally
associated questions, we can focus our efforts and maximize our
departed with the expectation that she may learn other concepts/
energy on the situation at hand --- be it a problem, an
tools/methods from future Network Gatherings --- she was
opportunity, or a need.
excited!!!
1. WHAT---Clearly being specific as to the activity or event.
(What are we trying to do, to fix, to develop, to improve, to
eliminate, to correct, etc.?)
2. WHY---The rationale or reason for pursuing the activity or event.
(Why do we need to initiate it? and/or What is the purpose for
doing it?)
Daniel Hedberg, President
of Monad Associates and
instructor for the Leadership
Greece Program
3. HOW---A plan or outline describing actions for accomplishing the
activity or event?
(How might we work through it? and/or What steps should we
take to satisfy the purpose?)
4. ANALYSIS---There are a number of items requiring data and
information which supports the What, Why, and How. These items
usually include answers to the following seven questions:
• Who is all involved --- the Players?
• When do various Things happen --- the Timeframes?
• Where do these Things happen --- the Locations?
• What are the needed Resources (i.e. People, Money,
Materials, Equipment, Facilities?)
• What are some Benefits --- Helpful Features?
• What are some Limitations --- Harmful Features?
• What are some Intended Consequences and some
Unintended Consequences?
5. FOLLOW-UP---Some expectations that describe the necessary
follow through or closure required. Many times, they are usually
stated in both short-term and long-term time frames.
Finding effective and affordable leadership
training for managers is often challenging.
“Leadership Greece” is the perfect
opportunity to provide such a training
program. After sending seven managers
through Leadership Greece over the past
three years, I continue to see the benefits.
They have all developed and strengthened
their leadership skills while learning about
our community. I sincerely believe that this
program is an invaluable and very worthwhile investment in our
current and future leaders.
Laura Bennett, General Manager
Rochester Marriott Hotel
6. HELPFUL HINTS---Some tips or tools you've found helpful and
would like to share with others. An example might be: "KISS---Keep
Page 21
Congratulations to
Greece Chamber Member Ralph Honda
Congratulations to the following Sales Consultants for their dedication and
commitment to the Honda brand.




Nathan Moffett - Gold
Dave Moffett - Gold Master
Elvis Pagan - Silver
Gary Schwab - Silver
Honda recognizes Sales Consultants who exemplify leadership and commitment
to the Honda Brand. To attain one of the three membership levels, they had to
fulfill training requirements, meet sales objectives and surpass the required Sales
and Delivery score. Gold master is achieved by achieving the Gold level three
times including current year.
Dave and Nathan are happy being a father and
son "team" here at Ralph Honda. Nathan Moffett
was able to achieve this award in his first year as
a Sales Consultant.
MONEY SMART FOR SMALL BUSINESS
Sponsored by Canandaigua National Bank
Hosted by the Greece Chamber of Commerce
How banking services, credit reporting and risk
management are vital to your small business.
WHEN: Thursday, April 30, 2015
WHERE: Greece Chamber Board Room
2402 West Ridge Road
Rochester, NY 14626
TIME: 8:30 am—11:30 pm
COST: FREE
Page 22
MEMBER SPOTLIGHT
Doc’s Facilities Solutions, Inc. -by Terry Hogan, SMS, Greece Chamber of
Commerce Director of Marketing & Communications
oc’s Facilities Solutions, Inc. was founded in 2013 with a mission to dramatically
improve the quality and the health impact of professional cleaning services through
direct consultation with commercial cleaning companies. Doc’s provides training and
education on everything from best practices to comprehensive needs assessments
and offers ongoing support for small and medium sized businesses. Their goal—to be
the #1 resource for professional cleaning services in the Greater Rochester area.
Shamila (CEO) and Joel (President) Craddock are committed to being the one-stop resource for
professional cleaning services. A key focus is ensuring that janitorial industry projects be awarded
to locally owned companies committed to healthy cleaning.
The business is growing rapidly and has expanded from a 100 sq. ft. facility to 1,500 sq. ft.,
now located at 65 Industrial Park Circle, Rochester, NY. Doc’s Facilities Solutions works with local
contractors and local in-house businesses offering consulting services nationwide, along with
offering training and sales opportunities in Western, NY, Northern Pennsylvania and Northeastern
Ohio. Joel has extensive experience with commercial janitorial service providers, commercial and
residential carpet cleaning, commercial hardwood floor care, installation, repair and refinishing, as
well as construction clean-ups, exhaust hood cleaning and inspection, consumable supplies, and
cleaning equipment. He also has a wealth of knowledge in the private sector (both union and nonShamila Craddock,
Doc’s Facilities Solutions, Inc., CEO
union shops), in-house operations, contracted facilities, and maintenance contract providers.
Shamila brings to the table organization and direction, seeing to it that the daily operations in the
janitorial operations, bidding and estimating, job loading, implementation of best practices, implementation of technology
advancement, writing SOP (Standard Operating Procedures), OSHA Compliance Training, implementation and training of sales
procedures, serves as the company’s customer service representative and mentor for start-up companies. Together they make up
a dynamic team. “Being raised in Rochester, I want to see my city flourish, but that cannot happen without the community’s
support,” said Shamila Craddock, Doc’s Facilities Solutions CEO. “That is why Doc’s Facilities Solutions, Inc. works locally to
continually improve the sometimes tarnished reputation of cleaning by arming cleaning professionals with certified training
programs and proper cleaning knowledge to bring value-add to an often overlooked industry, focusing on cleaning for health and
keeping the profits in Rochester.”
If you are looking for a highly respected company that provides exceptional work quality, great customer service in the
industrial cleaning arenas and will keep your dollars in the local economy (consulting, training, commercial janitorial services,
carpet and upholstery cleaning, epoxy floor systems, exhaust hood and duct cleaning, handyman services, window cleaning, and
power washing) be sure to contact Doc’s Facilities Solutions, Inc. at 585–286-8088 or www.docsfs.com and don’t forget to check
out their LinkedIn page and “Like” them on Facebook at www.facebook.com/DocsFacilitiesSolutions.
Pictured above, left to right: Andrew Conlon, Constituent Services Coordinator for NYS Senator
Joseph Robach; Shamila Craddock, Doc’s Facilities Solutions CEO; Joel Craddok, President of Doc’s
Facilities Solutions; and Sarah Lentini, Greece Chamber President & CEO.
Page 23
Craddock: 13 things to jump start a
startup—by Joel Craddock
n today’s economy many newly created jobs are entry level
positions, wonderful except that it has led to many seasoned
professionals being laid off at an alarming rate. They’re often left
without the monetary funds and basic benefits needed to support
their families.
I went through this two years ago after leaving a career with one
company. I was lured away by another firm that offered me the world,
but after seven months my position was eliminated.
I was left trying to find a job while the economy was trying to recover.
I found myself overqualified for many positions, armed with a college
education, two business degrees and more than 25 years in the facility
management field. I was known by many of my former competitors,
who all were very interested in hiring me, but none of them could
offer something full-time, or could come close to the pay and benefits
that I needed.
I was lucky to have Shamila Boykins in my life. She became Mrs.
Craddock in October, but before that helped me find a new course by
Pictured above: Joel Craddock, President of
Doc’s Facilities Solutions, Inc.
motivating me. She told me that I needed to believe in myself,
surround myself with new people and start my own company.
She noticed that I only surrounded myself with high performance sales executives and business owners in
various fields. She saw the entrepreneurial spirit in me. She would become my business partner.
What we have accomplished since Jan., 2013 has been nothing short of a miracle. We have developed a
niche market with a mission of dramatically improving the quality and health impact of professional cleaning
services with commercial cleaning companies.
What we have found out during all of this is that many startup companies like ourselves do not realize
what it takes to actually assemble a successful company.
It’s about picking the correct business entity, a proper bank (number of free transactions), payroll
provider, business insurance, business name with an easy to identify logo, business plan, marketing plan, IT
support (proper equipment and software), sales process, health care benefits, 401K planning, even the back
office things like bookkeeping and finding a proper tax professional.
We’ve made many mistakes but that’s OK. If you’re starting a business you’ll want a mentor or coach who
can help, but someone who has made their own mistakes setting up a business or had to overcome adversity.
Why? They’ll know the warning signs to help you succeed in addition to their industrial knowledge.
Page 24
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GREECE HISTORICAL SOCIETY
& MUSEUM PRESENTS…
Our Town in WORLD WAR II
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MEMBER BENEFIT SPOTLIGHT
Meeting Space Once Annually Included with Membership
And discounted member rates year round
Is your company or organization looking for meeting space? The Greece Chamber of Commerce has over 500
square feet of space available for rent with all the amenities needed to ensure that your next meeting runs
smoothly. We are conveniently located just off the 390 expressway along the West Ridge Road business
corridor, at 2402 West Ridge Road, behind Men’s Wearhouse.
Amenities include:

Discounted rental for Greece Chamber members

DVD/VHS player
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Close to expressways
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Speaker system
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Free parking lot on premises
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Convenient to restaurants, stores, and The Mall at Greece Ridge

Free WiFi

Kitchen area with refrigerator, microwave, coffee maker, and water cooler

Digital projector and screen
Need to reserve our meeting space more than once? Discounted rates are ongoing for Greece Chamber
members.
Be sure to watch for emails from the Greece Chamber of Commerce. We will be unveiling many new and/or
improved Greece Chamber member benefits in the very near future.
All ads must contain appropriate content and images. Advertisers must own rights to all copy and images submitted with ad. In the event that the Greece Chamber
of Commerce determines advertisement to be inappropriate, we reserve the right to not publish it. Depending on demand and available space the Greece Chamber of
Commerce reserves the right to publish submitted ads in a future edition within 90 days.
MEMBER BENEFIT SPOTLIGHT
Greece like you have never seen it before...
Love this photograph?
We have a limited number of 2015
Montanus calendars left, available as a
benefit for Greece Chamber members
while they last!
Contact Will Phillips at
[email protected] or
Wonderful Rochester (Greece) image courtesy and copyright of
Greece Chamber member Montanus Photography.
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CREATING AN UNFORGETTABLE EXPERIENCE
Travel with the Greece Chamber in 2015 & 2016
Visit Costa del Sol & Portuguese Riviera November 10 - 22, 2015 (Collette)
Visit Croatia March 12 - 19, 2016 (Central Holidays)
The Greece Chamber of
Commerce partners with
some of the best travel
companies, both
nationally and
internationally, to create
unforgettable travel
experiences.
View exciting, upcoming trips on pages 30 - 38 in this issue
For complete details on any of the Greece Chamber of
Commerce travel packages, contact Christine Sortino,
Director of Finance & Benefits ([email protected]) or
Will Phillips, Director of Membership & Sales
([email protected]) at 585-227-7272.
Early-bird pricing and member discounts
are available on most of our travel
packages.
Visit the California Coast September 17 - September 26, 2015 (Chamber Explorations)
www.GreeceChamber.org/travel
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TRAVEL WITH THE GREECE CHAMBER IN 2015
Exploring Greece & Its Islands
September 20, 2015 - October 4, 2015 (Classical Greece, Mykonos and Santorini)
Discover the
beauty and
timeless
wonder found
only in Greece.
Travel Guide
Experts
Group Travel Rates
Explore as a
Group…
or on Your Own
Photo supplied by Collette
CLICK HERE TO VIEW THE HIGHLIGHT VIDEO
Page 33
California Coast
Featuring Yosemite National Park
September 17, 2015 - September 26, 2015
Photos provided by Chamber Explorations
Experience the scenic beauty and excitement
of the California Coast on this unforgettable
10-day trip.
Travel presentation on Thursday, April 30, 2015 at 5:30 pm
Page 34
A Taste of Tyrol
Austria & Germany
Featuring Oktoberfest
October 1, 2015—October 9, 2015
Early-Bird Pricing if booked by April 27, 2015
Photos provided by Central Holidays
Visit the world famous Oktoberfest to
experience tradition and culture,
Innsbruck with its some 160 restaurants,
cafes and bars, and much more on this
once-in-a lifetime trip.
Travel presentation on Wednesday, April 15, 2015 at 6:00 pm
Page 35
Tuscany, Italy
November 9, 2015 - November 17, 2015
Early-Bird Pricing if booked by April 27, 2015
A Taste of Tyrol
Austria & Germany Oct 1—9 2015 Central Holidays
Photo supplied by Central Holidays
Many come to Tuscany in
search of fine art, others
to explore the extraordinary
countryside. Join us as we explore
the endless opportunities that
Tuscany has to offer.
Travel presentation on Wednesday, April 15, 2015 at 7:15 pm
Page 36
Southern Charm Holiday
December 6, 2015 - December 11, 2015
Early-Bird Pricing if booked by June 5, 2015
Photos provided by Collette
Revel in the hospitality and rich
history of America’s South. This
scenic holiday tour features the
best of South Carolina and
Georgia.
Travel presentation on Wednesday, May 13, 2015 at 6:00 pm
CLICK HERE TO VIEW THE HIGHLIGHT VIDEO
Page 37
The Best of Croatia
March 12, 2016 - March 19, 2016
Early-Bird Pricing if booked by August 7, 2015
A Taste of Tyrol
Austria & Germany Oct 1—9 2015 Central Holidays
Photos provided by Central Holidays
Visit the captivating European
country of Croatia and revel in the
year-round mild Mediterranean
climate, rich cultural heritage, and
stylishly cosmopolitan appeal. It’s
the best kept secret in the Adriatic.
Page 38
Rome & The Amalfi Coast
April 14, 2016—April 23, 2016
Early-Bird Pricing if booked by October 8, 2015
Photos provided by Collette
Witness the breathtaking scenery
of the Amalfi Coast, discover the
ruins of Pompeii, explore the most
well-preserved Greek temples
outside of Greece while in
Paestum, and visit the stunning
hilltop of Ravello.
Travel presentation on Monday, June 8, 2015 at 6:00 pm
CLICK HERE TO VIEW THE HIGHLIGHT VIDEO
Page 39
Discovering Poland
September 22, 2016 - October 3, 2016
Early-Bird Pricing if booked by March 23, 2016
Photos provided by Collette
Take a journey through
Poland, a land of amazing
castles, poignant history and
welcoming culture. On this
trip we’ll explore Warsaw,
Krakow, Wroclaw, Torun, and
Gdansk.
Travel presentation on Wednesday, September 2, 2015 at 6:00 pm
CLICK HERE TO VIEW THE HIGHLIGHT VIDEO
Page 40
Costa del Sol and the Portuguese Riviera
November 10, 2016 - November 22, 2016
Photos provided by Central Holidays
Experience history like never
before. Stroll the sandy beaches,
promenades and linger at
traditional cafes. Panoramic views
of countryside and mountains
along with beautiful waterfalls,
courtyards, secret gardens, and
century-old castles are all part of
this exquisite and most magical
trip.
Travel presentation on Wednesday, October 7, 2015 at 6:00 pm
CLICK HERE TO VIEW THE HIGHLIGHT VIDEO
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GREECE CHAMBER
CHARITABLE
FOUNDATION GIVES
GRANT TO GREECE
PERFORMING ARTS
SOCIETY
On Friday, March 6, 2015 NYS Senator Joseph
Robach joined Sarah Lentini, Greece Chamber of
Commerce President & CEO presented GPAS
Pictured above, left to right: Sarah E. Lentini, Greece Chamber of Commerce President & CEO and (Greece Performing Arts Society) with a check in the
Greece Chamber Charitable Foundation Vice President; NYS Senator Joseph Robach, Honorary amount of $1,225 at The Mall at Greece Ridge.
Chair for Greece Chamber 2014 Race on the Ridge 5K; and BJ Comer, Director of Greece
GPAS was the 2015 recipient of the Greece
Performing Arts Society (GPAS).
Chamber Charitable Foundation’s (GCCF) 2014 Race
on the Ridge 5K. Each year proceeds from the race are given to a charity in the community. The foundation was
formed in 2002 with a purpose to support community needs and encourage economic development in Greece by
providing financial assistance to projects and organizations through scholarships, employee training grants and
investing in our future generations in the Town of Greece. The
Many thanks to New York State foundation has supported the Customer Service Certificate
at Greece Continuing Education, Bridging the Gap, an
Senator Joe Robach for serving as Program
entrepreneurial program at Olympia High School, Arcadia High
School and St. John Fisher’s Study Abroad students, through the
Honorary Chair of the Greece
Julie Marie Kuppinger Scholarship Fund, New Teachers’ Luncheon
Chamber's Race on the Ridge
(in conjunction with the Greece Rotary Foundation), Matching
fundraising event this year. Funds Training Funds for Gateway Funding Diversified Mortgage
Services, Inc., Lollypop Farm, Humane Society of Greater
raised supported the Greece
Rochester), “Refresh” Leadership Training (Greece Central School
Chamber Charitable Foundation
District) Internships at local businesses (Van Putte Gardens,
and made this grant to the Greece Wehner Mower and American Custom Exteriors & Interiors), as
well as the Young Entrepreneurs Academy (YEA) at Athena High
Performing Arts Society possible.” School. Race on the Ridge 5K was launched in 2008 with the
–Sarah Lentini, Greece Chamber of Michael W. Bliss
Foundation
Commerce President & CEO
being the first
recipient of
proceeds from the event.
Currently serving on the GCCF Board of Directors are: Kyle
VanPutte (VanPutte Gardens); President, Sarah E. Lentini, Vice
President (Greece Chamber of Commerce); Gilbert Cooper, CPA
Treasurer; Anne Loria, Secretary (Bryant & Stratton College); Paul Chatfield (Chatfield Engineers, P.C.); John Cirella (ESL
Federal Credit Union); Donald Felter Jr. (Rochester Regional Health System); James Hofford (The Mall at Greece Ridge);
“
Christopher Johnstone (EFP Rotenberg, P.C.); Bonnie Kuppinger (Kuppinger Realty); Michael Masiello
(Masiello Retirement Solutions); Daniel Richardson; William Selke (Town of Greece Planning Board); Del
Smith (Delbert J. Smith, CPA); and Eugene Welch (Harris, Chesworth, O’Brien, Johnstone, Welch, LLP).
Page 42
RECENT EVENTS
RIBBON CUTTINGS
On Thursday morning, March 26,
2015, the Greece Chamber of
Commerce President & CEO Sarah
Lentini along with Town of Greece
Supervisor Bill Reilich; Monroe County
Executive Maggie Brooks; Monroe
County Clerk Cheryl Dinolfo; Andrew
Conlon, Constituent Services
Pictured above, left to right: Will Phillips,
Coordinator from NYS Senator Joseph Greece Chamber of Commerce Director
Robach’s office; Aaron Baker, Chief of of Membership & Sales, Jerry Broger and
Art Roberts from SCORE
Staff for NYS
Assemblyman
Peter
Lawrence;
Pictured above: Ribbon-Cutting Ceremony at Royal Car Wash
on West Ridge Road
and several
from the community welcomed the Daniele family and joined in the
grand opening celebration assisting with the ribbon-cutting at the new
Royal Car Wash on West Ridge Road. That same afternoon Greece
Chamber of Commerce President & CEO Sarah Lentini joined Town of
Greece Supervisor Bill Reilich; Josh Jensen, Director of Community
Affairs for NYS Senator Joseph Robach; Aaron Baker, Chief of Staff for
Pictured above, left to right: The Hon. Cheryl Dinolfo, Monroe County
NYS Assemblyman Peter Lawrence; and several others from the
Clerk; The Hon. Anthony Daniele, Monroe County Legislator; Greece
community in welcoming MacGregor’s on West Ridge Road at a grand
Chamber President & CEO Sarah Lentini; The Hon. Bill Reilich, Town of
Greece Supervisor; and The Hon. Maggie Brooks, Monroe County
opening and ribbon-cutting ceremony.
Executive; pose for photo at Royal Car Wash Grand Opening.
FIRST FRIDAY MEMBER NETWORKING BREAKFAST
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Need Answers to Your
Healthcare Questions?
WE CAN HELP
Greece Chamber Benefit Partners, Licensed Brokers
Call Chris Sortino, Greece Chamber of Commerce
Director of Finance & Benefits and Licensed Broker, at 585-227-7272
[email protected]




Serving 13-County Greater
Rochester/Finger Lakes
Region
20 Years of Experience
Competitive Rates
Access to a wide variety of
plans both on and off the
exchange


Plans for Businesses,
Individuals and Non-profit
Organizations
Applications can be
processed via phone,
email, fax, or in person
All applications are subject to insurance company
underwriting and approval.
Greece Chamber Benefit Partners 2402 West Ridge Road Greece, NY 14626
2402 West Ridge Road Greece, N.Y. 14626 Tel. 585-227-7272 Fax: 585-227-7275 Email: [email protected]
www.GreeceChamber.org Facebook:: “Like” us on Facebook: www.Facebook.com/greecechamber
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