Document 6495383

HOW TO READ YOUR BILL
The HOW TO READ YOUR BILL page was prepared to help
you understand your new bill and the billing procedures of
NewWave Communications. If you still have questions, the
staff of NewWave Communications is available with prompt
and courteous service. Please give us a call at 1-888-863-9928.
TO PAY YOUR BILL
Please pay your bill by using one of our convenient and easy
payment options:
UNDERSTANDING YOUR BILL
Each month you will receive a bill for your monthly service. All
subscribers are billed for services one month in advance.
Please pay your bill on or before the Payment Due Date to
avoid a late payment fee.
• On-line at www.newwavecom.com
YOUR FIRST BILL
This itemized bill will include:
• Charges for one month of service in advance. Any payment
applied to your account. Any outstanding charges. The bill
will look like the example on this page.
BILLING PROCEDURES
We understand the confusion that accompanies bills. We want
you to understand everything that you are paying for and
receiving. The purpose of this notice is to help you understand
the billing procedures of NewWave Communications.
•
- see reverse side of bill for details to sign up
• Mail - using the enclosed return envelope
• Automated payment by phone at 888-863-9928
HERE IS THE KEY TO EACH AREA ON YOUR BILL:
7606 0000 NO DO 23 05172009 0015147 001
Page 1 of 3
2oz 135 BIL BRE
1
Account Number
000123456
Payment Due By
12/21/2011
$286.48
Amount Due
2
Area’s fastest internet.
3
4
newwavecom.com/livechatactive.php
newwavecom.com
1-888-863-9928
Joe Customer
FOR SERVICE AT:
Service Address
City, State 11234
Welcome To NewWave...
home of the area’s fastest internet
Monthly Statement Summary
Your first invoice includes current charges and any payments that
have been made. Partial service days are the days you have your
cable service before your cycle date begins. Payment must be
received on or before the due date to avoid a $7.99 late payment
fee, taxes may apply.
Tips For New Customers
Like us on Facebook
B
Follow Us On Twitter
Enhance Your Customer Experience
Visit www.nwcable.net to:
• Consolidate your email
• Manage your phone features
• Monitor your security system
• Check out the local news, weather and sports
• Search channel listings for your favorite shows
• View online programs like
!
Don’t miss the enclosed “How To Read
Your Bill” section of this statement.
Service Period
11/17/11 - 12/16/11
Previous Balance
$143.23
Payments and Adjustments
-$143.23
Current Charges
$103.93
Total Amount Due
$103.93
Please allow 3-5 days for delivery and payment processing.
If payment is processed after due date a late fee will be assessed.
5
$ Convenient Payment Options
• Online - newwavecom.com/easypay.html
• Automated Payment Service - 1-888-863-9928
Make payments over the phone without the need for an operator.
• Bill Float - see newwavecom.com for details
Get up to 30 days to pay, no credit check, bank account required.
• Your Nearest Store Location 12345 ANY Street
12345 ANY Street
Any City, ST
Any City, ST
Important billing detail on back
PO BOX 988
SIKESTON, MO 63801
6
A
7624 1000 NO RP 14 09142009 YYYNNNNN 0000001 S1 T1
CUSTOMER NAME
STREET ADDRESS
PO BOX OPTIONAL
CITY STATE ZIP PLUS FOUR
1. Your account number - Please write this number on your
check or money order.
2. Due date - Your payment must be received in our office on or
before the Payment Due Date to avoid a $7.99 late payment fee.
A. Please return this portion with your payment.
B. Keep this portion for your records.
3. How to contact us.
4. Important messages - Please read them.
5. Total amount of payment due.
6. Your name and billing address.
7. Remittance address to which your payment is sent.
8. Statement date - Payments made after this date will be shown
on next month’s bill.
9. Transaction lines - These lines show your charges for this bill.
Please return this portion with your payment
Account Number
000123456
Payment Due By
Amount Due
12/21/2011
$103.93
Amount Enclosed
$__________________
7
Make checks payable to:
NEWWAVE COMMUNICATIONS
PO BOX 988
SIKESTON, MO 63801
10125063301 00004715 0
FREEDOM!
ENJOY YOUR
Free from checks
- Save your checks
for other things
TV
Free time
- One less thing to do
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