Administrator Manual Across Personal Edition v6 (Revision: August 19, 2014)

Transcription

Administrator Manual
Across Personal Edition v6
(Revision: August 19, 2014)
Copyright 2004-2014 Across Systems GmbH
The contents of this document may not be copied or made available to third parties in any other way without the
written permission of Across Systems GmbH. Though utmost care has been taken to ensure the correctness of the
content, neither Across Systems GmbH nor the author assume any responsibility for errors or missing content in
this document or incorrect interpretation of the content. All mentioned brands are property of the respective
owners.
Table of Contents
Table of Contents
1
2
3
4
5
6
7
8
About This Documentation...................................................................................3
1.1
INTRODUCTION ...................................................................................................3
1.2
ICONS ................................................................................................................3
1.3
CONVENTIONS ....................................................................................................3
1.4
ADDITIONAL INFORMATION ..................................................................................4
1.4.1
Feedback ..................................................................................................4
1.4.2
Document Versions ...................................................................................4
1.4.3
Across Support..........................................................................................4
Introduction ............................................................................................................5
System Requirements ...........................................................................................6
3.1
HARDWARE REQUIREMENTS................................................................................6
3.2
SOFTWARE REQUIREMENTS ................................................................................6
3.3
VIRTUALIZATION .................................................................................................7
Installation ..............................................................................................................8
Login .....................................................................................................................10
5.1
INTRODUCTION TO LOGGING IN ..........................................................................10
5.2
STANDALONE PERSONAL EDITION LOGIN ...........................................................10
5.3
STANDBY REMOTE CLIENT LOGIN ......................................................................11
Backup ..................................................................................................................13
6.1
RESTORING BACKED UP DATA ...........................................................................14
Uninstalling Across .............................................................................................15
Appendix ..............................................................................................................17
8.1
FAQ ................................................................................................................17
8.1.1
General Questions ..................................................................................17
8.1.2
Installation and Maintenance ..................................................................18
8.1.2.1
8.1.2.2
8.1.2.3
8.1.2.4
8.1.3
Installation ...................................................................................................... 18
Updates and Patches ..................................................................................... 21
Data Backup ................................................................................................... 21
Uninstalling Across ......................................................................................... 21
Technical Questions................................................................................21
Administrator Manual Across Personal Edition
2
1 About This Documentation
1
About This Documentation
In this chapter:
Introduction (see below)
Icons (page below)
Conventions (see below)
Additional information (page 4)
1.1
Introduction
This manual has been written for users of Across who wish to install and administrate the
Across Personal Edition.
Instructions for working with the Across Personal Edition (translating, etc.) are not included in
this administrator manual. For these instructions, please consult the Across user manuals
and the Across Online Help.
1.2
Icons
This manual makes use of the following icons and conventions.
Icon
Description
Attention
This icon indicates information that is essential for the correct use of
Across.
Tip
This icon indicates tips and useful recommendations that facilitate the
work with Across.
Pointer
This icon points to more detailed information in other chapters or
documents.
New features and changes in Across v6
This icon marks new features and changes in Across version 6.
Moreover, it points to extensions in the documentation (e.g. added
chapters).
1.3
Conventions
To ensure better legibility and clarity, the following conventions were used in this manual:
• Key labels, names of menus, and commands are presented in bo ld a nd s pa ce d
typeset.
• Technical terms are printed in italics.
3
1 About This Documentation
1.4
Additional Information
The Across product line is constantly being developed and improved. In turn, the
documentation is also being expanded and updated. For the latest version of the
documentation and further Across-related information, visit www.across.net.
1.4.1 Feedback
Our objective is to provide all Across users with optimum working conditions. For this reason,
we always appreciate any feedback you send us. All information, texts, and illustrations have
been prepared with utmost care. Nevertheless, errors may occur. Please contact us by email at [email protected] if this should be the case.
1.4.2 Document Versions
Across version
5.7
Document version
5.0
5.7
5.0.1
5.7
5.0.2
5.7
5.0.3
5.7
5.0.4
6.0
6.0
Date
Mar. 23,
2013
Apr. 18,
2013
June 5,
2013
June 26,
2013
Jan. 02,
2014
August 19,
2014
Changes
Content update and extension
Minor adjustments
Minor adjustments
Minor adjustments
Minor adjustments
Content update and extension
1.4.3 Across Support
If you are registered as an Across freelance translator and need support, please submit your
request via the Across ticket system (https://helpdesk.across.net) only.
Before using the ticket system for the first time, you are required to register. After the
registration, you will receive your login details by e-mail.
If you use the Across Standby Remote Client to connect to the Across Servers of your
customers, you will get support in accordance with the support level of your customer –
please name your customer in the ticket.
4
2 Introduction
2
Introduction
The Across Personal Edition is the standalone version of Across. It includes the complete
range of Across translation features and is designed for all users who, e.g. work freelance or
are solely responsible for localization tasks within a company.
Freelance translators can work either in the standalone mode or connect as remote client to
the server of a customer, depending on the circumstances (see the chapter "Logging in“
starting on page 10).
5
3 System Requirements
3
System Requirements
In this chapter:
Hardware requirements (see below)
Software requirements (see below)
Virtualization (page 7)
Requirements for
PCs running the
Personal Edition
For computers on which the Across Personal Edition is to be installed, the hardware and
software requirements must be checked in advance. If necessary, install any missing
components prior to installation.
3.1
Hardware Requirements
Minimum
Recommended
RAM
2 GB
4 GB
CPU
Modern multicore
architecture
Modern multicore
architecture
Available hard disk space
for Across
15 GB
25 GB
Screen resolution
1024x768 pixels
1280x800 pixels or more
Depending on the user role and data volume to be handled, the hardware requirements for
operating Across may exceed the minimum requirements.
3.2
Software Requirements
Supported Operating Systems
 MS Windows 7 SP1
 MS Windows 8
 MS Windows 8.1
Additional Components (If Not Already Included in OS)
 MS .NET 4.5 (included in the installation packages)
- Handling of localization files from other .NET versions requires installation of the
respective framework.
 MS XML 4.0 SP3 (included in the installation packages)
 Visual C++ Redistributable for Visual Studio 2012 (x86) (included in the installation
packages)
 Arial Unicode MS Font (included in the installation packages)
 MS Office 2003 or higher (containing MS Word, Excel, PowerPoint)
- Required for processing of DOC, XLS, PPT, TXT, RTF files.
 MS SQL Server LocalDB (included in the installation packages)
6
3 System Requirements
Information on the end of support for older versions of Across and third-party components
and products is available at www.across.net/documentation/Across_end_of_support_en.pdf.
Please note that only the 32-bit edition of MS Office is supported. Use of the the 64-bit
version is currently not possible. However, documents created with a 64-bit version but
checked in and out with a 32-bit version can be processed with Across.
Installing additional programs:
In order to create previews of other document formats, corresponding programs must be
installed (e.g. Adobe FrameMaker for displaying MIF documents).
Using Antivirus Programs
If you use an antivirus program, such as Norton AntiVirus, the so-called "script blocking"
must be disabled in order to check Office documents in and out of Across and to be able to
create previews of them.
3.3
Virtualization
Across supports the virtualization platforms Microsoft Hyper-V and VMware.
Apart from the resources that the host system needs, sufficient CPU capacity, RAM, and
storage space need to be allocated to the virtual machine. Due to the virtualization overhead,
the performance of Across and SQL Server on a virtual machine is usually weaker than on
physical hardware.
7
4 Installation
4
Installation
The following instructions will lead you through the installation of the Across Personal
Edition.
For computers on which the Across Personal Edition is to be installed, hardware and
software requirements must be checked in advance. If necessary, install any missing
components prior to installation. Further information on the system requirements is available
in the corresponding chapter on page 6.
1. Log in to your PC as a user with administrator rights.
2. If necessary, unzip the archive file with the Across installation files (e.g. if you
downloaded the Across installation files) and save the extracted files to your hard disk.
3. Execute the file s etu p .e xe to launch the Installation Wizard that will lead you through
the installation of the Across Personal Edition.
Please note that you should run the file s etu p .ex e with administrator permissions. To
do this, right-click the file and select the command Ru n a s ad min istr ato r from the
context menu.
4. The Installation Wizard will start.
5. Select the language in which the Across Personal Edition is to be installed.
6. The installer will suggest a location on your local computer for the installation of the
Across Personal Edition. To change the location, click the ... button and select a
different location.
7. Enable the checkbox to confirm that you accept the license terms (EULA).
8. Click Inst a ll (in case of a new installation) or Up dat e (if there is an installed version of
the Across Personal Edition on your computer) to start the installation.
9. The progress bar indicates the installation progress.
8
4 Installation
10. Upon completion of the installation, click C los e .
You can now log in to Across. Further information on this topic is available in the
following chapter.
9
5 Login
Introduction to Logging in
5
Login
In this chapter:
Introduction to logging in (see below)
Login to the Standalone Personal Edition (page below)
Login to the Standby Remote Client (page 11)
5.1
Introduction to Logging in
Each time you start Across, you can decide how you wish to work with it. You have two
operating modes to choose from:
- Across Standalone Personal Edition
Use the Standalone Personal Edition if you wish to use Across as a standalone work station.
The data will be stored in a database on your local computer.
- Across Standby Remote Client
Using the Standby Remote Client, you can access your customers' Across Server. You can
log in to the Across Server by means of a softkey that is made available to you either by the
customer or by your network administrator. You can either download the data to your
computer (crossWAN load) or import them from a data storage medium such as a USB stick
(crossWAN classic). After completing the task, you can either upload the data to the Across
Server or export them by means of a suitable data storage medium.
Information on working with Across as a Standby Remote Client is available in the user
manuals and in the Across Online Help in the chapter "Working Offline via the Internet".
5.2
Across in the
standalone mode
Standalone Personal Edition Login
You do not need any access data to work with Across in the standalone mode.
Proceed as follows to start the Standalone Personal Edition:
1. Start Across via >> St art >>A ll Pr ogr a ms >>Acr os s >>Acr os s (Windows 7) or
using the corresponding tile on the start screen (Windows 8).
2. The login dialog opens.
3. Click the "Standalone Personal Edition" section and then Lo g in .
4. Across will be started in standalone mode.
10
5 Login
Standby Remote Client Login
5.3
To use Across as a Standby Remote Client you need:
• The softkey you received from your customer. Softkeys provide an easy connection of
Across Clients to the Across Server to authenticate the users at the Server.
• Your Across user name and, if required, your Across password, which have both been
sent to you by your customer.
To start Across as a Standby Remote Client, proceed as follows:
1. Start Across via >> St art >>A ll Pr ogr a ms >>Acr os s >>Acr os s (Windows 7) or
using the corresponding tile on the start screen (Windows 8).
2. The login dialog opens.
3. Click the St an db y R e mo te C lie nt section and select Impo rt....
4. Select the folder in which you saved your softkey, select the softkey, and click Op en .
5. The field already contains your user name. Enter your password if necessary and then
click Lo g in .
11
5 Login
6. Across will start as a Standby Remote Client.
12
6 Backup
6
Data backup
Backup
As part of crossGoodies, Across provides the tool PEBa ck upRes to reT oo l for backing
up your data. You will find the tool in the \c ro ssG ood ies \Ba cku p&Re sto re _ PE
directory of the Across folder (e.g. C: \Pr og ra m F ile s \Ac ros s).
If you use the Personal Edition as a Standby Client (for connecting with an Across Server),
you can use this tool for backing up these data, too. However, we recommend backing up
the data by uploading the intermediate state of your tasks to the Across Server.
Proceed as follows to back up your Across data:
1. Run the PEBa ck upRe sto re To o l.exe tool by means of a double-click.
2. Then click Br ow se... in order to determine a storage location and a name for the file
containing the backup (see 1 in the figure below). Then click O pen .
Please do not use the Across installation directory as storage location for the backup.
3. Make sure that the checkbox "PE databases" is enabled (see 2).
4. Now click Bac ku p! to execute the tool (see 3). All data of the Across databases
(projects, translation memory, terminology data, etc.) will be written to the file you
specified.
If you need to migrate your Across Personal Edition data to a new computer, refer to the
respective FAQ on page 20.
Please note that crossGoodies are not delivered as part of the Across package and as such,
are not covered by a warranty on the part of Across Systems GmbH, nor are they a
constituent of the update and support agreements. (Exceptions are those which are
integrated in Across by default.) The crossGoodies are based on a specific Across version;
forward and backward compatibility with other versions may need to be tested.
Please note that the backup should only be performed by a qualified person. Across
Systems GmbH does not assume any liability in the event data loss.
13
6 Backup
6.1
Restoring Backed up Data
Proceed as follows to restore your backed up Across data:
1. Run the PEBa ck upRe sto re To o l.exe tool by means of a double-click.
2. Go to the Res to re tab (see 1 in the figure below).
3. Click B row se ... to select a file with your backed up Across data (see 2). Then click
O pe n .
4. Click R est or e! to restore your backed up Across data (see 3).
5. Finally, start the Across Personal Edition and make sure that the restoring has been
successful.
To restore Across backups, the Across version of the backup data must be identical with the
currently installed Across version: for example, if you backed up the data under version 5.7
and now work with version 6, the data cannot be restored. This is only possible if both
versions are identical, e.g. version 5.7 in both instances.
14
7 Uninstalling Across
7
Uninstalling Across
Important information
Please note that after you uninstall Across and delete the data associated with Across, all
data that have been stored in Across will be lost. If you need the data, we urgently
recommend you to back up your data prior to deinstallation. Across Systems GmbH accepts
no liability for loss of data.
Information on backing up data in Across is available in chapter "Backup" starting on page
13.
Uninstalling the Across Personal Edition
1. The best way to uninstall the Across Personal Edition is to run the s etu p .ex e , which
you already used for installing Across.
2. Once the wizard has started, click Re mo ve .
3. The Across Personal Edition will now be removed from your system. This process may
take several minutes.
4. Upon completion of the uninstall process, click C lo se.
15
7 Uninstalling Across
5. The Across Personal Edition has been completely removed from your system.
Uninstalling the Across Personal Edition via the control panel
Instead of uninstalling the Across Personal Edition via s etu p .exe , you can also remove it
via the Control Panel (via >> Sta rt >>Co nt ro l Pan e l >> Pr og ra ms an d F eat ur es ).
To uninstall the Across Personal Edition, select the entry "Across Personal Edition", click
Re mo ve , and confirm the following message with Ye s .
Deleting data completely or in the eventuality of problems
If you experience problems re-installing Across or if you are sure that you no longer need the
Across data, you can also delete the Ac ro ss folder under C: \Pro gr a m F iles (if this
folder exists).
If you were interrupted while uninstalling Across, you need to remove the entries associated
with Across in the Registry Editor in HKe yL o ca lM ac h ine /So ftw are/A cr os s as well
as in the individual user branches HKe yUs er s /xx x /Sof tw are/Ac ro ss . (xxx stands for
the Windows users.)
In order to find the entries more quickly, you can use the Registry Editor's search function to
search for the search term "Across".
Please note that using the Registry Editor incorrectly can have serious consequences for
the installed application as well as for the entire operating system.
16
8 Appendix
8
Appendix
In this chapter:
FAQ (see below)
8.1
Frequently asked
questions
FAQ
The following questions and answers should assist you to answer questions regarding
installation, maintenance and usage of Across.
Further FAQs are available in the Internet at www.across.net/en/support/faq/.
8.1.1 General Questions
- Where can I get the latest documentation?
The latest versions of the documentation are available at
www.across.net/en/documentation/.
- I'd like to make a suggestion: There is something missing in Across that could be
integrated.
We are looking forward to receiving your feedback!
We are interested in hearing about your ideas and including them in our plans for future
product versions. Just send us an e-mail to [email protected]!
- When I enter the license key for the Across Personal Edition in the designated input
field, I get a message indicating that the license is invalid. What is the problem?
If you used copy & paste to insert the license key in the input field, this often happens
because a white space before and/or after the key has also been copied. However, as the
white space is not part of the license key, an error message is displayed. Therefore, please
make sure not to copy any additional white space or remove it from the input field for the
license key.
If you entered the license key manually, i.e. by typing it in the designated field, you might
have confused an uppercase i with a lowercase L (I vs. l). The best thing to do is to insert the
license key in the input field via copy & paste.
- When inserting the license key, no context menu opens up when I click the right
mouse button. So how can I use copy & paste to insert the license key of the Across
Personal Edition in the designated input field?
True, the dialog window for entering the license key does not offer any context menu.
However, you can still insert the license key in the input field with the keyboard shortcut
Ct r l+ V.
I would like to upload an intermediate state of my translation that I am processing with
the Standby Remote Client to the Across Server. How should I proceed?
You can easily upload intermediate states to the Across Server. To do so, start the Deliver
Task Wizard and select the translation task whose intermediate state you would like to
upload to the Across Server.
17
8 Appendix
In the "Close task" dialog window, deactivate the checkbox in the "Finish" column.
Otherwise, you will no longer be able to process the task after uploading it to the Across
Server.
Please note that by uploading the task to the Across Server, all paragraphs whose editing
state is "translated" will be set to "locked". Henceforth, these paragraphs will be displayed as
read-only and can no longer be processed. Therefore, you should upload the task only if you
are sure that you no longer need to edit the paragraphs with the editing state "translated".
8.1.2 Installation and Maintenance
8.1.2.1
Installation
- I have a Mac. Can I run the Across Personal Edition on my computer?
The Across Personal Edition is a Windows application that only runs on Windows operating
systems. However, it is possible to install virtualization software like Oracle VirtualBox,
Parellels Desktop, or VMware Fusion on a Mac computer. With such software, you can
create virtual machines (VM). Unlike hard-based physical machines, virtual machines exist in
the form of virtual hardware. On such a VM, you can install the Windows operating system
as well as software like the Across Personal Edition.
- I would like to install the Across Personal Edition on two computers. Is this
possible? How can I best synchronize the data between the two computers?
The Across Personal Edition is a single-workplace application that is not designed for
distributed installation on two computers. Nevertheless, you can install the Across Personal
Edition on two computers and exchange the Across data between the two installations.
However, this data exchange must be performed manually.
When exchanging data between the two Across installations, the procedure depends on
whether you would like to exchange your personal Across data of the Across Standalone
Personal Edition and/or data of the Across Standby Remote Client:
Data Exchange with the Across Standalone Personal Edition
For the exchange of data between the two installations, you can use the import and export
functions of crossTerm (terminology data) and crossTank (translation memory data). You
can also use the backup tool of the Personal Edition to back up the data of the one
installation and restore them to the other one. The advantage of this approach is that all
Across data are transmitted: Apart from the terminology and TM, data such as the created
projects, relations, etc. are also backed up and restored.
Please note that you need to repeat the manual transmission of data between the two
computers whenever the Across data (terminology, TM, projects, etc.) have changed on one
of the computers.
18
8 Appendix
Proceed as follows to synchronize the data between the two installations:
First, back up your data as described in chapter 6.
Please note that the two installations of the Personal Edition must be installed with the same
license key, in the same version, and with the same patch level.
Copy the backup file to the computer with the second Across installation and restore the
backed up data as described in chapter 6.1.
Please note that in this way, you can only restore the backup of your Across Standalone
Personal Edition. Data backed up from the Across Standby Remote Client cannot be
restored on your second computer with the PEBac ku pRe sto reT oo l.
If these are part of the backup, please deactivate all check boxes except for "PE databases".
Finally, start the Across Personal Edition and make sure that the data migration has been
successful.
Data Exchange with the Across Standby Remote Client
The exchange of Across data that you process within the scope of tasks assigned to you by
an external customer must take place via the Across Server of the respective customer.
To do this, upload the current status of your tasks to the Across Server of the respective
customer(s). Then download the tasks on the second computer.
Please note that after downloading the tasks to the new computer, you can no longer upload
the tasks from the old computer to the respective Across Server. (You will only be able to do
this after uploading all tasks from the new computer to the respective Across Server.)
After you upload the data package containing the tasks assigned to you from your first
computer to the Across Server, it is usually not processed or updated by the responsible
project manager. This means that the translation itself has the status that you uploaded, but
that the data package does not contain the crossTank entries you uploaded to the Across
Server. If you want to use the translations that you have already made for the further
19
8 Appendix
processing of the task on your second computer, open the task and select the menu item
>>F ile >> St or e F in ish ed Tr ans la tion s to cr os sT ank .... In this way, all
paragraphs with the final editing state (e.g. "translated" in the case of a translation) will be
stored to crossTank, enabling you to use the translation for the further processing of the
task.
- I have a new computer and need to migrate the data of my Across Personal Edition
to the new computer. What is the best way to do this?
When migrating the Across data of your Across Personal Edition to a computer, the
procedure depends on whether you would like to migrate your personal Across data of the
Across Standalone Personal Edition and/or data of the Across Standby Remote Client:
Data Migration of the Across Standalone Personal Edition
The crossGoodies feature the PEBac ku pRe sto reT oo l for backing up and restoring
data. You can find the tool in the \c r oss Go od ie s \Ba ck up+Re sto re _PE subdirectory
of the Across installation folder (e.g. C: \Pr og ra m File s \Ac ross ).
Using the tool, you can back up your personal Across data of the Across Standalone
Personal Edition.
Using the tool, you can first back up the data on the old computer and then restore them on
the new computer. To do this, proceed as follows:
Back up your data as described in chapter 6.
Then install the Personal Edition on the new PC, using the same license key as on the old
computer.
Be sure to install the same version and patch level of the Personal Edition on the new
computer as on the old computer.
Copy the backup file to the new computer and restore the backed up data as described in
chapter 6.1.
Data Migration of the Across Standby Remote Client
The migration of Across data that you process within the scope of tasks assigned to you by
an external customer must take place via the Across Server of the respective customer.
To do this, upload the current status of your tasks from your old computer to the Across
Server of the respective customer(s). Then download the tasks on the new computer.
Please note that after downloading the tasks to the new computer, you can no longer upload
the tasks from the old computer to the respective Across Server. (You will only be able to do
this after uploading all tasks from the new computer to the respective Across Server.)
After you upload the data package containing the tasks assigned to you from your old
computer to the Across Server, it is usually not processed or updated by the responsible
project manager. This means that the translation itself has the status that you uploaded, but
that the data package does not contain the crossTank entries you uploaded to the Across
Server. If you want to use the translations that you have already made for the further
processing of the task on your new computer, open the task and select the menu item
>>F ile >> St or e F in ish ed Tr ans la tion s to cr os sT ank .... In this way, all
paragraphs with the final editing state (e.g. "translated" in the case of a translation) will be
stored to crossTank, enabling you to use the translation for the further processing of the
task.
20
8 Appendix
8.1.2.2
Updates and Patches
- What is a patch? What do I need a patch for?
A patch corrects errors that were only found and corrected after a version was released. The
patch replaces faulty files in your Across installation, thereby making sure that the system is
always up to date.
- Where can I get the latest patches?
You can get the latest patches from the Across support team. Further information is available
on our website at www.across.net/en/support/patches/.
8.1.2.3
Data Backup
- How do I back up the data of my Across Personal Edition? How can I restore my
backup?
The crossGoodies feature the PEBac ku pRe sto reT oo l for backing up and restoring
data. You will find the tool in the \c ro ssG oo d ies \Ba ck up+Res to re_ PE directory of
the Across folder (e.g. C: \Pr og ra ms \Ac ro ss ).
If you use the Personal Edition as a Standby Client (for connecting with an Across Server),
you can use this tool for backing up these data, too.
Further information on backing up the Across Personal Edition is available in the chapter on
page 13.
8.1.2.4
Uninstalling Across
- How do I completely uninstall Across?
You can uninstall Across like any other Windows program via >>Sta rt >>Con tr o l Pan el
>> Pr og rams and Fea tu res or >>Co nt ro l Pa ne l >>A dd or R e move
Pr og ra ms . However, we recommend uninstalling Across with the s etu p .ex e utility that
you already used for the installation. This utility removes the actual program as well as the
program folders and registry entries.
Please note that the data you have stored in Across are no longer available after this
process has been carried out!
Further information on uninstalling Across is available in the chapter starting on page 15.
8.1.3 Technical Questions
- My login screen does not display everything.
The login screen consists of an active HTML window, i.e. a window in which scripts are run.
Please check whether virus scanners or other programs are blocking the execution of these
scripts. If this does not solve the problem, please check the version of your Internet Explorer.
Across requires Internet Explorer version 9.0, 10.0, or 11.0.
- Many of the dialogs seem to be too small for the font used. Some of the dialogs are
not completely displayed and buttons are also missing. It all looks a bit strange. What
is the reason for this?
The only font used in Across is "Arial Unicode MS“. Please check your fonts folder to ensure
that this font exists and that it is around 20 MB in size. If in doubt, please re-install this font.
In addition to this, do not run Windows with the function "large fonts“.
21
8 Appendix
- What is the "Arial Unicode MS" font needed for?
"Arial Unicode MS (Standard)" contains the characters of nearly all character sets used
throughout the world. This guarantees that in addition to the Across interface, documents
can be displayed correctly in nearly any language (including documents in Arabic or Asian
languages). It is absolutely necessary that this font is correctly installed.
Across also uses Arial Unicode MS (standard) as an alternative font whenever the document
to be translated contains a font that is not installed on your operating system.
- Why are the keys sequences (e.g., in the menu commands) displayed in a mixture of
languages?
This behavior is controlled by the keyboard layout and by the language of the operating
system. If you use an English operating system, a German Across desktop and select the
Spanish keyboard layout, it is possible that the shortcut keys are displayed in a mixture of
languages. The same applies if, in the case of server installations, the language of the
Across Server is different from that of the language of the Across Client.
- Can I use OpenOffice applications instead of Microsoft applications?
OpenOffice cannot be used with Across. Word, Excel, or PowerPoint files can only be
processed in Across if an MS Office version is installed (2000 or higher).
- When I want to export a processed task in the form of a CRU file in my function as
external translator, I am requested to specify a package version. What does this
mean? Which package version should I choose?
Among other things, the package version depends on the version of the Across database of
the Across Server. In other words, it indicates the level of the database of the Across Server.
By selecting the correct package version, you can ensure that all data of your Across version
are compatible with the database of the Across Server. As there is no direct contact between
your client and the Across Server when using crossWAN classic, the project manager on the
Across Server side must inform you (e.g. by e-mail) of the package version of the database
of the Across Server. He can check the package version under >>Help >>About Across....
- When I start my Across Personal Edition, I get an error message about compressed
databases. How can I solve this problem?
To save storage space, Windows enables the compression of individual files, folders, or
entire hard-disk drives. (Compressed files are displayed in blue in the Windows Explorer.)
However, the SQL databases that Across uses for storing data do not support this
compression. If your SQL databases are compressed (through compression of the hard disk
containing the databases or of the files or the folder of the databases), you need to undo the
compression in order to be able to use Across. To do so, deactivate the corresponding
option in the properties of the compressed drive or in the advanced properties of the
compressed files or folder.
22

Administrator Manual Across Personal Edition v6 (Revision: August 19, 2014)

Transcription

Similar documents

Atlantis Energy Systems Inc.

Installing ANSYS 15 Mount the iso files using Virtual Clone

Windows XP Configuration

Coffing EC3 Manual

Regions CD Check Viewer Installation Guide

Chemcrest Installation Guide

iIlmod Trioplex

Manual - Hoists Direct

403front [Converted]

Zonnestraal - English