The ZocDoc

The
ZocDoc
Story
It started in 2007 with our CEO’s burst eardrum and his
four-day wait to see the doctor. Technology has changed
the way we access everything from late-night delivery
to airfare. Why not healthcare?
ZocDoc was founded then with one singular mission:
Give power to the patient.
We got to work, beginning with online appointment-booking
– and we haven’t stopped building since.
EACH MONTH,
MORE THAN SIX MILLION
PATIENTS TURN TO
ZOCDOC FOR A BETTER
HEALTHCARE EXPERIENCE
WE HELP PATIENTS BOOK MORE THAN
+
6M
OUR SERVICE TEAM STRIVES TO ANSWER
PHONE CALLS WITHIN ONE RING AND
EMAILS WITHIN ONE BUSINESS HOUR
1
1,800
TYPES OF MEDICAL PROCEDURES
ACROSS MORE THAN
50
THE TYPICAL ZOCDOC
PATIENT SEES A DOCTOR
WITHIN 24 HOURS
RING
THAT’S 18X FASTER THAN
THE NATIONAL AVERAGE
RESPONSE
90% OF OUR PROVIDERS
USE ZOCDOC CHECK-IN
SPECIALTIES
24
HOURS
AND
HOUR
90%
DOCTORS ON ZOCDOC RECEIVE AN AVERAGE
RATING OF MORE THAN FOUR STARS FROM
PATIENTS, AND WE VERIFY 100% OF REVIEWS
WE SEND MORE THAN
100,000
WELLNESS REMINDER
EMAILS EVERY DAY
With ZocDoc, you can see doctors’ open appointment times
and book instantly online, make informed choices with
verified reviews, and stay on top of important checkups with
tailored reminders. And those pesky waiting room forms?
Fill them out online, just once, and keep them forever.
Of course, your healthcare experience probably isn’t perfect
yet. That’s why ZocDoc will keep dreaming up solutions
and rolling them out. But no matter what, we’ll continue
to put the patient’s needs first. We simply believe there’s no
better way to deliver the great healthcare experience we
all deserve.
ZOCDOC IS HOME TO MORE THAN
600 TEAM MEMBERS, AND
WE HAVE OFFICES IN
NYC
PHOENIX
PUNE
CHECK US OUT AT ZOCDOC.COM
SO PATIENTS CAN FILL
OUT MEDICAL FORMS
ONLINE AHEAD OF TIME
WE’VE BEEN NAMED ONE OF THE WORLD’S
GREATEST APPS, 50 BEST WEBSITES, AND
A BEST PLACE TO WORK
2010
2011
2012
2013
2014