Downloaded - PUC Interchange - Public Utility Commission of Texas

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Downloaded - PUC Interchange - Public Utility Commission of Texas
Control Number : 45140
Item Number: 7
Addendum StartPage : 0
PROJECT 45140
PUBLIC UTILITY COMMISSIO;^T ' °
FM Assistance Contract`^^/,,^,
Financial and Managerial ' ^'^%^^/'^.
^^'^
Assistance Referral Form
Date Sent to
Contractor:
Referred By:
Name of Utility:
H20 Tech
Physical Location:
Priority: ® Routine
q High Priority
P. O. 1133, League City, 77574
CCN No.
PWS ID No. (Optional)
12934
1013011
Owner
Title:
q WSC
County(ies)
Harris
Dennis O'Keffe
Utility Contact:
Type of Utility:
,;.0
Phone Number:
q District
281 /704-1448
q Municipality
Fax Number:
® Investor-owned
Nature of Referral: alternate # 281/557-2286 office
Available Tasks for each Assignment and Referral (Select up to three tasks):
q i) - Billing and Accounting
q 2) - Budgeting
q 16) - Customer Service Agreements
q 17) - Customer Service and Relations
q 3) - Business Plans
q 18) - Meeting with Home Owners Associations, Property Owners
q 4) - Managing Collections/Disconnections
q 5) - Water Supply Corporation (WSC)
Formations/Creations
Associations or Water Supply Corporation Members
q i9) - Petitions to Cease Operations
q 20) - Receivership/Temporary Manager/Supervision of a Utility
q 6) - Debt Payments
q 21) - Record Keeping
q 7) - Financial Records and Record Keeping
q 8) - Financial Statements
® 9) - Rate/Tariff Change Applications
q io) - Rate Study
q ii) - Reserve Accounts
q r2) - Tariff Preparation and Completion
q 13) - Capital improvement Plans
q 14) - Certificate of Convenience and Necessity (CCN)
Applications and Service Areas
q 22) - Sale/Transfer/Merger Applications
q 23) - Stock Transfer Applications
q 24) - Tax Exempt Status Matters
q 25) - Termination Agreements
q 26) - Annual Reports
q 27) - WSC Conversions
q 28) - PUC Compliance Regulation
q 29) - Board/Council Training
q 15) - Customer Complaint Issues
® 30) - Consolidation Assistance
q oo) - Other
Narrative Description
They have 20 connections. City of League City has a main 30 feet away and would be interested in becoming a
purchase water system. If no buyers are found, he'd l ike help with filing a rate increase with the City of League City
(the system is inside of the city limits). I talked to him about the appeal process with the PUC if the city denies his
rate increase request.
Nvl n: iu nac
una miormanon cannot oe anacnea to emau iease man nara co pies To Ja o-tone: a.stoneL uc.texas. ov
Background information attached:
q Letter of Inquiry
q Letters, Memos
q Tariff
q Survey Letter, etc.
Other:
Page 1 of 178
I
PROJECT 45140
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
December 2015
Name of Utility or
Proposed Utility:
Water CCN Number:
$20 Tech
12934
Sewer CCN Number:
NA
No. of Active
25
PWS ID No:
NA
WW Permit
No:
Connections:
No. of Active
Connections:
1013011
NA
Utility Classification:
Investor Owned Utility
Referred By:
Lisa Fuentes
Date of Referral:
10/20/2015
Staff-
Phillip Givens
Priority of Referral:
Routine
Person Contacted:
Dennis O'Keffe
Title:
Owner
Address:
P. O. 1133
County:
Harris
League City, Texas 77574
Phone Number:
281-704-1448
Report Status:
Interim
Email:
[email protected]
gmail.com
Type of Assistance Provided
(09) - Rate/Tariff Change Applications
(30) - Consolidation Assistance
Summary of Assistance Provided, Findings, and Outcomes
10/26/15 - Contacted Dennis O'Keffe and discussed the nature of the assignment. Responding to my
question, he indicated that he has expressed his desires to the City of League City but has not heard back
from them. Explained that I would contact them to discuss the issue and obtain their procedures.
Discussed the records needed to complete the Class B application. E-mailed him a list of the needed
records.
Researched the City of League City website and obtained an e-mail address for the City Manager and
the Deputy City Manager. Sent an e-mail to Mark Rohr, City Manager, and John Baumgartner, Deputy
City Manager. Explained that I am contacting them in reference to H20 Water System's interest in a
Rate Increase Application and Wholesale Water Rates.
Added that I have been asked to contact the City on behalf of the H20 Tech water utility. Explained that
the utility owner is interested in: (1) Purchasing wholesale water from the City and asked what are the
procedures to make arrangements for wholesale service and (2) the owner would also like to increase
their water rates and as an "In City" water utility the City has primacy jurisdiction over the approved
water rates. Asked if there is a formal application for the utility to submit a proposal for a rate increase
that is similar to the process at the PUC? Asked that they please let me know if you have any questions
Page 2 of 178
PROJECT 45140
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
or comments and provided my contact information.
Received a reply e-mail from John Baumgartner. He thanked me for my note and added: "Currently we
do not have any active wholesale customers. We have initiated a study NewGen Strategies and Solutions
to help us determine appropriate rates for wholesale customers based on the types of demand they put
on the system. We would anticipate that study being completed by the end of the year if all goes well.
Effective November 1 our commercial water rates are $7.13 as a base monthly meter charge (ready
serve fee), with a volumetric charge of $3.00 per 1000 gallon (for the first 3,000 gallons) and $5.90 per
1000 gallons (for greater than 4, 000 gallons).
I will need to do additional research regarding our practices related to rate increases associated with
the City having primacy governing rate review and approval. It has not been a subject that has come
before me or our Council in the last 3 or 4 years. We look forward to working with you and your client
to address these issues. "
10/27/15 - E-mailed John Baumgartner and thanked him for his reply. Explained that I am providing the
commercial rates to the owner of H20 Tech Dennis O'Keffe via inclusion in the CC field of the e-mail
so that he can determine if he is interested in applying for the commercial rates. Added that my
understanding is that it is Mr. O'Keffe's desire to get off the ground water system and that he has about
25 connections.
Explained that the City may want to consider using the existing PUC Class B application as it is already
vetted by the State since the City does not have an existing procedure in place. For his convenience, I
attached both the Class B Application along with the Instructions for his review.
10/30/15 - Telephoned Dennis O'Keffe and discussed the e-mail correspondence. He indicated that he
read all the e-mails and that he has also begun assembling the needed records. He said that my reaching
out to the City officials was very beneficial and that things have begun to move.
11/4/15 - Telephoned Dennis O'Keefe and discussed scheduling an appointment. He indicated that he is
still reviewing the City's application and assembling the needed records. He added that he will need at
least a week to review and will call me when he is ready.
11/23/15 - Completed Interim Report.
12/07/15 - Telephoned Dennis O'Keefe and left a message regarding scheduling an appointment.
12/18/15 - Emailed Dennis O'Keefe regarding scheduling an appointment.
12/21/15 - Completed Interim Report.
Page 3 of 178
PROJECT 45140
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
No
All Assigned Tasks Completed:
If No, Provide Explanation:
Interim Report. Assignment will be completed once utility confirms appointment.
Follow-Up Needed:
N/A
If Yes, By Whom:
N/A
If Yes, provide specific goals and details of the expected outcome of the additional assistance:
Report Filed By:
Phillip Givens
Approved By:
Date:
^ Review Date:
OdkiL
December 21, 2015
January 5, 2016
L^ "
Celia Eaves
Page 4 of 178
PROJECT 45140
`^^
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
Y
io
January 2016
Name of Utility or
H20 Tech
Proposed Utility:
Water CCN Number:
12934
Sewer CCN Number:
NA
No. of Active
25
Connections:
No. of Active
Connections:
NA
PWS ID No:
1013011
WW Permit
No:
NA
Utility Classification:
Investor Owned Utility
Referred By:
Lisa Fuentes
Date of Referral:
10/20/2015
staft-
Phillip Givens
Priority of Referral:
Routine
Person Contacted:
Dennis O'Keffe
Title:
Owner
Address:
P. O. 1133
County:
Harris
League City, Texas 77574
Phone Number:
281-704-1448
Report Status:
Final
Email:
[email protected]
gmail.com
Type of Assistance Provided
(09) - Rate/Tariff Change Applications
(30) - Consolidation Assistance
Summary of Assistance Provided, Findings, and Outcomes
10/26/15 - Contacted Dennis O'Keffe and discussed the nature of the assignment. Responding to my
question, he indicated that he has expressed his desires to the City of League City but has not heard back
from them. Explained that I would contact them to discuss the issue and obtain their procedures. Discussed
the records needed to complete the Class B application. E-mailed him a list of the needed records.
Researched the City of League City website and obtained an e-mail address for the City Manager and the
Deputy City Manager. Sent an e-mail to Mark Rohr, City Manager, and John Baumgartner, Deputy City
Manager. Explained that I am contacting them in reference to H20 Water System's interest in a Rate
Increase Application and Wholesale Water Rates.
Added that I have been asked to contact the City on behalf of the H20 Tech water utility. Explained that
the utility owner is interested in: (1) Purchasing wholesale water from the City and asked what are the
procedures to make arrangements for wholesale service and (2) the owner would also like to increase their
water rates and as an "In City" water utility the City has primacy jurisdiction over the approved water
rates. Asked if there is a formal application for the utility to submit a proposal for a rate increase that is
similar to the process at the PUC? Asked that they please let me know if you have any questions or
comments and provided my contact information.
Page 5 of 178
PROJECT 45140
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
Received a reply e-mail from John Baumgartner. He thanked me for my note and added: "Currently we
do not have any active wholesale customers. We have initiated a study NewGen Strategies and Solutions
to help us determine appropriate rates for wholesale customers based on the types of demand they put on
the system. We would anticipate that study being completed by the end of the year if all goes well. Effective
November 1 our commercial water rates are $7.13 as a base monthly meter charge (ready serve fee), with
a volumetric charge of $3.00 per 1000 gallon (for the first 3, 000 gallons) and $5.90 per 1000 gallons (for
greater than 4, 000 gallons).
I will need to do additional research regarding our practices related to rate increases associated with the
City having primacy governing rate review and approval. It has not been a subject that has come before
me or our Council in the last 3 or 4 years. We lookforward to working with you and your client to address
these issues. "
10/27/15 - E-mailed John Baumgartner and thanked him for his reply. Explained that I am providing the
commercial rates to the owner of H20 Tech Dennis O'Keffe via inclusion in the CC field of the e-mail so
that he can determine if he is interested in applying for the commercial rates. Added that my understanding
is that it is Mr. O'Keffe's desire to get off the ground water system and that he has about 25 connections.
Explained that the City may want to consider using the existing PUC Class B application as it is already
vetted by the State since the City does not have an existing procedure in place. For his convenience, I
attached both the Class B Application along with the Instructions for his review.
10/30/15 - Telephoned Dennis O'Keffe and discussed the e-mail correspondence. He indicated that he
read all the e-mails and that he has also begun assembling the needed records. He said that my reaching
out to the City officials was very beneficial and that things have begun to move.
11/4/15 - Telephoned Dennis O'Keefe and discussed scheduling an appointment. He indicated that he is
still reviewing the City's application and assembling the needed records. He added that he will need at
least a week to review and will call me when he is ready.
11/23/15 - Completed Interim Report.
12/07/15 - Telephoned Dennis O'Keefe and left a message regarding scheduling an appointment.
12/18/15 - Emailed Dennis O'Keefe regarding scheduling an appointment.
01/14/16 - Telephoned Dennis O'Keefe about scheduling an appointment. He replied that he has not found
time to get the information together. He added that he hopes to do so soon and would give me a call.
Page 6 of 178
PROJECT 45140
g^A`C8 a^^
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
All Assigned Tasks Completed:
No
If No, Provide Explanation:
Final Report. Assignment has been canceled by PUC.
Follow-Up Needed:
N/A
If Yes, By Whom:
N/A
If Yes, provide specific goals and details of the expected outcome of the additional assistance:
Report Filed By:
Phillip Givens
Approved By:
Date:
January 31, 2016
Review Date:
February 8, 2016
Celia Eaves
Page 7 of 178
PROJECT 45140
PUBLIC UTILITY COMMISSION
FM Assistance Contract
Financial and Mana erial
Assistance Referral Form
g
Date Sent to
Contractor:
Referred By:
172/09/2015
New Progress WSC
Name of Utility:
Physical Location:
2004 Southwest Parkway, Grandbury, TX 76048-5672
11844
Hood and Parker
various
Utility Contact:
Type of Utility:
County(ies)
PWS ID No. (Optional)
CCN No.
Title:
Priority: V Routine
q High Priority
Tammy Benter
Mr. Steve Tallon
Phone Number:
President
® WSC
q District
817-706-1692
q Municipality
Fax Number:
q Investor-owned
Nature of Referral: Class B rate application
Available Tasks for each Assignment and Referral (Select up to three tasks):
q i) - Billing and Accounting
q 2) qBudgeting
q 3) qBusiness Plans
q 4) qManaging Collections/Disconnections
q 5} qWater Supply Corporation (WSC)
Formations/Creations
q 6) []Debt Payments
q 7} qFinancial Records and Record Keeping
q 8) qFinancial Statements
q 9) qRate/Tariff Change Applications
q io) qRate Study
q ii) qReserve Accounts
q 12) qTariff Preparation and Completion
q 13) OCapital improvement Plans
q 14) qCertificate of Convenience and Necessity (CCN)
Applications and Service Areas
q 15) qCustomer Complaint Issues
q 16) qCustomer Service Agreements
q 17) qCustomer Service and Relations
q 18) qMeeting with Home Owners Associations, Property Owners
Associations or Water Supply Corporation Members
q 19) E-Petitions to Cease Operations
q 20) qReceivership/Temporary Manager/Supervision of a Utility
q 21) qRecord Keeping
® 22) OSale/Transfer/Merger Applications
q 23) qStock Transfer Applications
q 24) Qrax Exempt Status Matters
q 25) QTermination Agreements
q 26) qAnnual Reports
q 27) qWSC Conversions
q 28) QPUC Compliance Regulation
q 29) 133oard/Council Training
q 30) qConsolidation Assistance
q oo) qOther
Narrative Description
On September 1, 2014, Crazy Horse Ranch Water Company, CCN 11931, was unofficially "transferred" to New
Progress WSC. The proper application to document the sale/transfer/merger and cancellation of CCN 11931 was
never filed. Please help New Progress WSC with completing the proper application to acquire this area. I am also
attaching a letter received from Mr. and Ms. Trefger with additional details about the transaction.
NOTF,e If hackaround information cannot he attached to email. nlease mail hard conies to Jav S'tone: iav.stone(a)nuc.texas.Sov
Background information attached:
q Letter of inquiry
791 Letters, Memos
q Tariff
q Survey Letter, etc.
Other:
Page 8 of 178
PROJECT 45140
S^C^$ ^^?
^
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
December 2015
Name of Utility or
Proposed Utility:
Water CCN Number:
New Progress WSC
11844
Sewer CCN Number:
No. of Active
Connections:
PWS ID No:
No. of Active
Connections:
WW Permit
No:
Various
Utility Classification:
Water Supply Corporation
Referred By:
Tammy Benter
Date of Referral:
12/09/2015
Staff-
Steven Mindt
Priority of Referral:
Routine
Person Contacted:
Steve Tallon
Title:
President
County:
Hood and Parker
Address:
Phone Number:
817-706-1692
Report Status:
Interim
Email:
Type of Assistance Provided
22) - Sale/Transfer/Merger Applications
Summary of Assistance Provided, Findings, and Outcomes
12/11/2015 - FM Assistance Provided Steven Mindt telephoned and left message for Mr. Steve Tallon.
All Assigned Tasks Completed:
No
If No, Provide Explanation:
Interim Report. Assistance to be provided once utility confirms appointment.
Follow-Up Needed:
N/A
If Yes, By Whom:
N/A
If Yes, provide specific goals and details of the expected outcome of the additional assistance:
Report Filed By:
Approved By:
Steven Mindt
Date:
December 30, 2015
Review Date:
December 30, 2015
Page 9 of 178
PROJECT 45140
E
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
January 2016
Name of Utility or
Proposed Utility: ,
New Progress Water Supply Corporation
Water CCN Number:
11844
Sewer CCN Number:
No. of Active
Connections:
PWS ID No:
No. of Active
Connections:
WW Permit
No:
Various
Utility Classification:
Water Supply Corporation
Referred By:
Tammy Benter
Date of Referral:
12/09/2015
Staff:
Steven Mindt
Priority of Referral:
Routine
President
Hood & Parker
Steve Tallon
Title:
Address:
2004 Southwest Parkway,
Granbury Texas
County:
Phone Number:
817-706-1692
Emaii:
Report Status:
Final
Person Contacted:
Type of Assistance Provided
(22) - Sale/Transfer/Merger Application
Summary of Assistance Provided, Findings, and Outcomes
December 18, 2015 - Mr. Steven Mindt, Technical Assistance and Training Specialist with TRWA, called
Mr. Steve Tallon and left a message offering assistance.
January 13, 2016 - Mr. Mindt called Mr. Tallon and left a message offering assistance.
January 20, 2016 - Mr. Mindt called Mr. Tallon and was told that their Attorney, Mr. Mark Zeppa, was
handling the STM application. This assistance assignment was not able to be completed, as the system
did not need the assistance.
All Assigned Tasks Completed:
No
T If No, Provide Explanation:
System did not need the assistance
Follow-Up Needed:
N/A
If Yes, By Whom:
N/A
If Yes, provide specific goals and details of the expected outcome of the additional assistance:
Page 10 of 178
PROJECT 45140
^
3^
Report Filed By:
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
Steven Mindt
Approved By:
Date:
January 29, 2016
Review Date:
February 4, 2016
l, d),a,
Celia Eaves
Page 11 of 178
PROJECT 45140
F,s_^►^
^..^` ;.
^^.
PUBLIC UTILITY COMMISSION
FM Assistance Contract
Financial and Managerial
Assistance Referral Form
.r
.^
Date Sent to
Contractor:
Referred By:
Name of Utility:
City of Belaire
Physical Location:
4337 Edith, Belaire, 77401
PWS ID No. (Optional)
CCN No.
11154
Utility Contact:
Type of Utility:
County(ies)
Hams
1010004
Title:
Priority: 0 Routine
q High Priority
Lisa Fuentes
Brant Gary
Director of Public Works Phone Number:
q WSC
q District
713/662-8154
® Municipality
Fax Number:
713/662-8199
q Investor-owned
Nature of Referral:
Available Tasks for each Assignment and Referral (Select up to three tasks):
q i) - Billing and Accounting
q 2) qBudgeting
q 3) qBusiness Plans
q 4) qManaging Collections/Disconnections
q 5) qWater Supply Corporation (WSC)
Formations/Creations
q 6) ®ebt Payments
q 7) qFinancial Records and Record Keeping
q 8) qFinancial Statements
q 9) qRate/Tariff Change Applications
® io) qRate Study
q ii) qReserve Accounts
q 12) QTariff Preparation and Completion
q 13) qCapital improvement Plans
q 14) qCertificate of Convenience and Necessity (CCN)
Applications and Service Areas
q 15) qCustomer Complaint Issues
q 16) qCustomer Service Agreements
q 17) qCustomer Service and Relations
q i8) qMeeting with Home Owners Associations, Property Owners
Associations or Water Supply Corporation Members
q 19) CIPetitions to Cease Operations
q 20) qReceivership/Temporary Manager/Supervision of a Utility
q 21) qRecord Keeping
q 22) qSale/Transfer/Merger Applications
q 23) qStock Transfer Applications
q 24) QTax Exempt Status Matters
q 25) QTermination Agreements
q 26) qAnnual Reports
q 27) qWSC Conversions
q 28) qPUC Compliance Regulation
q 29) qBoard/Council Training
q 30) qConsolidation Assistance
q oo) qOther
Narrative Descri,gtion
The city needs assistance in establishing water rates.
NOTE: If hackeround information cannot be attached to email. nlease mail hard conies to Jav Stone: iav.stone(aVuuc.texas.¢ov
Background information attached:
q Letter of Inquiry
q Letters, Memos
q Tariff
q Survey Letter, etc.
Other:
Page 12 of 178
PROJECT 45140
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
December 2015
Name of Utility or
City of Bellaire
Proposed Utility:
Water CCN Number:
Sewer CCN Number:
11154
20452
No. of Active
7491
Connections:
No. of Active
7491
Connections:
PWS ID No:
WW Permit
No:
1010004
WQ0010550001
Utility Classification:
Municipality
Referred By:
Lisa Fuentes
Date of Referral:
10/30/15
staff..
Phillip Givens
Priority of Referral:
Routine
Person Contacted:
Brant Gary
Title:
Director of Public
Works
Address:
4337 Edith
Bellaire, Texas 77401
County:
Harris
Phone Number:
713-662-8154
Email:
Report Status:
Interim
Type of Assistance Provided
(10) - Rate Study
Summary of Assistance Provided, Findings, and Outcomes
10/30/15 - Telephoned Brant Gary and left a message regarding the nature of the assignment.
11/02/15 - Telephoned Kimberly McNeil and discussed the nature of the assignment and the assistance
program. She provided her email address. Emailed her a list of records needed to conduct the rate study.
11/04/15 - Telephoned Kimberly Mc Neil and discussed the status of the records. She indicated that she
forwarded the list to Brant Gary but has not received any records from him. She added that she will
check with him and call me back.
11/11/15 - Telephoned Brant Gary and left a message regarding the nature of the assignment and the
needed records.
11/20/15 - Received a voicemail message from Kimberly McNeil. She indicated that she is calling for
Brant Gary to get possible dates and times when we can meet.
11/23/15 - Telephoned Kimberly McNeil. Responding to my question, she indicated that she does not
Page 13 of 178
PROJECT 45140
Public Utility Commission of Texas
^^ -
Financial and Managerial Assistance Program
Assistance Activity Report
know why Mr. Gray wants a meeting. She added that he just sent her an email asking her to get some
meeting date options. I explained that the PUC Assistance program allows for one on-site visit per
assignment and that there is no guarantee that any additional assignments will be approved. I also
explained that I the requested records are needed to conduct the study, then I can schedule an
appointment to come on-site to explain the findings. I suggested that if he has some questions that he
wishes to discuss prior to sending the records that we try a telephone call first. She indicated that she
will get back with him and let me know what he decides.
12/7/15 -- Telephoned Brant Gary and discussed the status of the requested records needed to begin the
rate study. He responded that he is still in the process of getting the records together. Discussed the
driver and objectives of the rate study. He indicated that the capital needs, projected water losses, and
water conservations are objectives of the study. He added that he has a meeting scheduled with the City
Manager this week and will email me the requested records after the meeting.
12/21/15 - Completed Interim Report.
All Assigned Tasks Completed:
No
H No, Provide Explanation:
Interim Report. Assignment will be completed once utility confirms appointment.
Follow-Up Needed:
N/A
If Yes, By Whom:
N/A
If Yes, provide specific goals and details of the expected outcome of the additional assistance:
Report Filed By:
Phillip Givens
Approved By:
Date:
December 21, 2015
Review Date:
January 5, 2016
Celia Eaves
Page 14 of 178
PROJECT 45140
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
January 2016
Name of Utility or
City of Bellaire
Proposed Utility:
Water CCN Number:
Sewer CCN Number:
11154
20452
No. of Active
7491
Connections:
No. of Active
7491
Cannectionis,
PWS ID No:
WW Permit,
No.
1010004
WQ0010550001
Utility Classification:
Municipality
Referred By:
Lisa Fuentes
Date of Referral:
10/30/15
Staff.
Phillip Givens
Priority of Referral:
Routine
Person Contacted:
Brant Gary
Tide.
Director of Public
Works
Address:
4337 Edith
County:
Harris
Bellaire, Texas 77401
Phone Number:
713-662-8154
Report Status:
Interim
Email:
Type of Assistance Provided
(10) - Rate Study
Summary of Assistance Provided, Findings, and Outcomes
10/30/15 - Telephoned Brant Gary and left a message regarding the nature of the assignment.
11/02/15 - Telephoned Kimberly McNeil and discussed the nature of the assignment and the assistance
program. She provided her email address. Emailed her a list of records needed to conduct the rate study.
11/04/15 - Telephoned Kimberly Mc Neil and discussed the status of the records. She indicated that she
forwarded the list to Brant Gary but has not received any records from him. She added that she will check
with him and call me back.
11/11/15 - Telephoned Brant Gary and left a message regarding the nature of the assignment and the
needed records.
11/20/15 - Received a voicemail message from Kimberly McNeil. She indicated that she is calling for
Brant Gary to get possible dates and times when we can meet.
Page 15 of 178
PROJECT 45140
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
11/23/15 - Telephoned Kimberly McNeil. Responding to my question, she indicated that she does not
know why Mr. Gray wants a meeting. She added that he just sent her an email asking her to get some
meeting date options. I explained that the PUC Assistance program allows for one on-site visit per
assignment and that there is no guarantee that any additional assignments will be approved. I also
explained that I the requested records are needed to conduct the study, then I can schedule an appointment
to come on-site to explain the findings. I suggested that if he has some questions that he wishes to discuss
prior to sending the records that we try a telephone call first. She indicated that she will get back with him
and let me know what he decides.
12/7/15 -- Telephoned Brant Gary and discussed the status of the requested records needed to begin the
rate study. He responded that he is still in the process of getting the records together. Discussed the driver
and objectives of the rate study. He indicated that the capital needs, projected water losses, and water
conservations are objectives of the study. He added that he has a meeting scheduled with the City Manager
this week and will email me the requested records after the meeting.
01/04/16 - Received some of the requested records from Brant Gary. Reviewed the records.
01/19/16 - Emailed Brant Gary and asked what are the Dept. codes for the water and wastewater
departments?
0 1/20/16 - Received an email from Kimberly McNeil, Administrative Secretary. She indicated `that these
are the department codes you requested. Please let me know if you need further break down.
8061- Water Production, 8062 - Water Distribution, 8064 - Waste Water Collection, 8065 - Waste Water
Treatment. `
0 1/21/16 - Reviewed the records and telephoned Brant Gary. I explained that I needed a conference call
to discuss the records and indicated it is not clear what expenses are for the utilities, as well as the
breakdown of meter inventory and gallons billed is unclear. He indicated that he would arrange the
conference call with the appropriate staff. Scheduled an appointment for 3PM.
Received a call from Shawn Cox, Special Projects Manager, and Kimberly McNeil, Administrative
Secretary. Discussed the budget they provided in detail, line-by-line. They provided additional information
on the budget line items that clarified the specific line items. Shawn Cox emailed me another document
that clarified the consumption data. Discussed the file. Responding to my question regarding the meter
inventory, he indicated that the he is not sure the meter inventory provided is correct and he will need a
couple of days to confirm the data.
01/26/16 - Received an email from Shawn Cox. He wrote: Mr. Givens, I am working on pulling the
information you needed together, and should have it to you after lunch today. I did have a few questions
though:
1.
What type of product can we expect? (Rate Model? Report?)
Page 16 of 178
PROJECT 45140
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
2.
Can you provided information that helps us back into a recommendation?
What's the timeline for the project?
3.
4.
If we wanted something more than the PUC provides (i.e. Talks with the City Council) can we
work directly with you or do we need to go through the PUC?
Finally, you were looking for updated information on our Rebuild Bellaire 5B CIP project. What
specifically are you needing, (scope, budget, etc.)?
I telephoned Shawn Cox and discussed his questions and provided him answers. Sent a follow up email
to Shawn Cox confirming our telephone discussion.
01/28/16 - Received an email from Shawn Cox. He wrote: Mr. Givens, I have the answers to a few of
your questions.
Question #1:
Are any of our future CIP projects intended to be funded through the rates? (We should probably have
assumptions to include supporting debt and potential PAYGO.)
Answer: Absolutely we want to consider pay as you go. Our five year forecast for CIP can be
found in the budget book online. Note change in transfer to debt on attached slides based on issuing debt
for all the water stuff. A specific goal would be for us to know the rate impacts for every $100k of PAYGO
CIP projects or debt service.
Question #2:
Can we provide a breakdown of the $2.6 million being transferred out from 500-5-2060-740?
Answer:
q
Debt Transfer - $950,000
q
Business Transfer to General Fund - $624,000
q
Pay As You Go CIP - $530,000
Vehicle Replacement Fund - $542,000
q
I am still working on getting the meter size information. If there are any other question, please let me
know.
02/01/16 - Completed Interim Report.
All Assigned Tasks Completed:
No
If No, Provide Explanation:
Interim Report. Assignment will be completed once utility confirms appointment.
Waiting on additional information from the system.
3
Page 17 of 178
PROJECT 45140
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
Follow-Up Needed:
N/A
If Yes, By Whom:
N/A
If Yes, provide specific goals and details of the expected outcome of the additional assistance:
Report Filed By:
I Phillip Givens
Approved By:
Date:
February 1, 2016
Review Date:
February 10, 2016
NIaL
Celia Eaves
4
Page 18 of 178
PROJECT 45140
PUBLIC UTILITY COMMISSION
FM Assistance Contract
Financial and Managerial
Assistance Referral Form
CE Op
Date Sent to
Contractor:
Referred By:
12/14/2015
City of Blanco
Name of Utility:
Physical Location:
300 Pecan Street, Blanco TX 78666
Bianco
160002
needs to obtain
Nathan Cantrell
Utility Contact:
Public Works Director
Title:
County(ies)
PWS ID No. (Optional)
CCN No.
Type of Utility:
Priority: Q Routine
q High Priority
Tammy Benter
q WSC
PhoneNumber:
El District
8308334525
Fax Number:
8308334121
q Municipality-TIM Investor-owned
Nature of Referral:
Available Tasks for each Assignment and Referral (Select up to three tasks):
q 16) OCustomer Service Agreements
q 17) OCustomer Service and Relations
q i) - Billing and Accounting
q 2) qBudgeting
q 18) qMeeting with Home Owners Associations, Property Owners
q 3) qBusiness Plans
q 4) qManaging Collections/Disconnections
q 5) qWater Supply Corporation (WSC)
Formations/Creations
Associations or Water Supply Corporation Members
q i9) qPetitions to Cease Operations
q 20) qReceivership/Temporary Manager/Supervision of a Utility
q 6) ®ebt Payments
q 21) qRecord Keeping
q 7) qFinanciat Records and Record Keeping
q 8) qFinancial Statements
q 9) qRate/Tariff Change Applications
0 io) qRate Study
® ii) qReserve Accounts
q 12) C7I'ariff Preparation and Completion
q 13) qCapital improvement Plans
q 14) qCertificate of Convenience and Necessity (CCN)
q 22) qSale/Transfer/Merger Applications
q 23) qStock Transfer Applications
q 24) qTax Exempt Status Matters
q 25) QTermination Agreements
q 26) qAnnual Reports
q 27) qWSC Conversions
q 28) qPUC Compliance Regulation
q 29) qBoard/Council Training
Applications and Service Areas
q 15) qCustomer Complaint Issues
q 30) qConsolidation Assistance
q oo) qOther
Narrative Description
The City of Blanco wants to increase its rates and needs assistance with a rate study.
ivnUrK- ( f harlrvrn7lnA intnrmatinn r.annilt he 91t9che[1 TO em971_ tfIPAVe man nara comes to Jflv Jione: lav.sione(mDIIc.texas.sov
Background information attached:
q Letter of Inquiry
q Letters, Memos
q Tariff
q Survey Letter, etc.
Other:
Page 19 of 178
PROJECT 45140
Public Utility Commission of Texas
OE,
Financial and Managerial Assistance Program
Assistance Activity Report
January 2016
Name of Utility or
Proposed Utility:
City of Blanco
Water CCN Number:
No. of Active
P0561
996
Connections:
0160002
WW Permit
No:
No. of Active
Connections:
Sewer CCN Number:
PWS ID No:
Utility Classification:
Municipality
Referred By:
Tammy Benter
Date of Referral:
12/14/15
Staff:
Phillip Givens
Priority of Referral:
Routine
Person Contacted:
Nathan Cantrell
Title:
Public Works Director
Address:
300 Pecan Street, Blanco, TX.
78666
County:
Blanco
Phone Number:
830-833-4525
Email:
Report Status:
Interim
Type of Assistance Provided
(10) - Rate Study
(11) - Reserve Accounts
Summary of Assistance Provided, Findings, and Outcomes
12/18/15 - Telephoned Nathan Cantrell and discussed the nature of the assignment and the assistance
program. He provided his email address. Emailed him a list of records needed to conduct the rate study.
01/14/16 - Received the requested records from Robert Seward. Replied to his email that I would review
the documents and get back to him. Reviewed the documents.
02/01/16 - Completed Interim Report
All Assigned Tasks Completed:
No
If No, Provide Explanation:
Interim Report. Documents are being reviewed and assignment will be completed once review is
complete and utility confirms appointment.
Follow-Up Needed:
N/A
If Yes, By Whom:
N/A
Page 20 of 178
PROJECT 45140
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
If Yes, provide specific goals and details of the expected outcome of the additional assistance:
Report Filed By:
Phillip Givens
Approved By:
Date:
February 1, 2016
Review Date:
February 10, 2016
at1e^
^Celia Eaves
Page 21 of 178
PROJECT 45140
E o^.^
PUBLIC UTILITY COMMISSION
FM Assistance Contract
Financial and Managerial
Ass i stance Referral Form
w
Date Sent to
Contractor:
Referred By:
11/13/2015
Copano Heights Water
Name of Utility:
Physical Location:
P. O. Box 627, Fulton, 78358
CCN No.
11960
PWS ID No. (Optional)
County(ies)
Aransas
0040017
Ms. Jerry Cox
Utility Contact:
Title:
Type of Utility:
Priority: B Routine
q High Priority
Lisa Fuentes
Phone Number:
q WSC
q District
361 R29-1903,
q Municipality
Fax Number:
0 Investor-owned
Nature of Referral: Class B rate application
Available Tasks for each Assignment and Referral (Select up to three tasks):
q 1) - Billing and Accounting
q 2) qBudgeting
q 3) qBusiness Plans
q 4) qManaging Collections/Disconnections
q 5) qWater Supply Corporation (WSC)
Formations/Creations
q i6) qCustomer Service Agreements
q 17) qCustomer Service and Relations
q 18) qMeeting with Home Owners Associations, Property Owners
Associations or Water Supply Corporation Members
q 19) qPetitions to Cease Operations
q 20) qReceivership/Temporary Manager/Supervision of a Utility
q 6) qDebt Payments
q 21) qRecord Keeping
q 7) qFinancial Records and Record Keeping
q 8) qFinancial Statements
® 9) qRate/Tariff Change Applications
q io) qRate Study
q 1i) qReserve Accounts
q 12) qTariff Preparation and Completion
q 13) qCapital improvement Plans
q 14) qCertificate of Convenience and Necessity (CCN)
Applications and Service Areas
q
q
q
q
q
q
q
q
q 15) qCustomer Complaint Issues
q 30) qConsolidation Assistance
22) qSale/Transfer/Merger Applications
23) qStock Transfer Applications
24) Qf'ax Exempt Status Matters
25) DTermination Agreements
26) qAnnual Reports
27) qWSC Conversions
28) OPUC Compliance Regulation
29) qBoard/Council Training
q oo) qOther
Narrative Description
The utility would like assistance in completing a class B rate application.
NOTE: If backaround information cannot be attached to email. please mail hard conies to Jav Stone: [email protected]
Background information attached:
q Letter of Inquiry
q Letters, Memos
q Tariff
q Survey Letter, etc.
Other:
Page 22 of 178
PROJECT 45140
E
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
January 2016
Name of Utility or
Proposed Utility:
Water CCN Number:
Copano Heights Water
11960
Sewer CCN Number:
NA
No. of Active
Connections:
90
PWS ID No:
No. of Active
Connections:
NA
WW Permit
No:
0040017
NA
Utility Classification:
Investor Owned Utility
Referred By:
Lisa Fuentes
Date of Referral:
11/13/2015
S^^
Phillip Givens
Priority of Referral:
Routine
Person Contacted:
Ms. Jeri Cox
Title:
Owner
Address:
PO Box 627
County:
Aransas
Fulton, TX 78358
Phone Number:
361-729-1903
Report Status:
Interim
Email:
Type of Assistance Provided
(09) - Rate/Tariff Change Applications
Summary of Assistance Provided, Findings, and Outcomes
11/20/15 - Contacted Jeri Cox and discussed the nature of the assignment. She indicated that her husband
Danny Cox is the owner of the water system and that she is assisting. I explained the process of submitting
a rate application and emailed her a list of needed records. She indicated that she will take time over the
Thanksgiving holiday to review the list and gather the records. She added that she will call me back after
the holiday.
11/30/15 - Received an email from Jeri Cox. She indicated she hasn't been able to work on our rate
increase since we spoke. She indicated that they had a TCEQ site and audit inspection set for that week
and that she had been working on gathering records for the inspection. Ms. Cox also stated that "at this
point in time with Christmas fast approaching, I know I won't be ready to schedule an appointment for
your assistance until the new year".
01/14/16 - Emailed Jeri Cox that I am checking to see if she is ready to proceed with completion of the
PUC Rate Application for Copano Heights Water. Received a reply from Jeri Cox. She wrote: "Thanks
for the contact. Yes, I want to proceed and have my 2015 data totals. I plan on inputting the numbers in
the spreadsheet program this weekend, plus do monthly billing statements. Will let you know where I am
in the process after Monday. I have a 3-day weekend and plan on working on the rate increase."
Page 23 of 178
PROJECT 45140
E
x.^-
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
01/15/16 - Downloaded the current rate application and instructions from the PUC website and emailed
the documents to Jeri Cox including the BAA Bond rate, Customer Notice, etc.
01/19/16 - Received an email from Jeri Cox. She wrote: Phillip, Can't say it was a "nice" weekend but it
was productive, although extremely frustrating at times. The spreadsheet links didn't work so I would
manually have to keep track of what and where the numbers need to go, plus some of the fields wouldn't
let me enter numbers because it was protected. I am in the last sections where the taxes are entered. I will
be working on the ending this week. Where do I need to be when you jump in with assistance? I want
this to be over!
Replied to her email: Jeri sorry you had to endure the frustrations. I can provide assistance at any point. I
only need you to have the records and time available. Phillip. She replied, since this is a short week, how
about Monday/Tuesday next week? Unless, if you work weekends, I can be ready this Saturday. If neither
is good for you, it will have to be the next week, Feb 2, 3 or 4. Telephoned Jeri Cox and left a message
about scheduling an appointment.
Received an email from Jeri Cox. She wrote, Phillip, Sorry I missed your call. Feb 3 at 9 am will be great.
Our house address is 117 Barcelona Dr, Rockport TX. I will keep working through the rest of the
worksheets. Thank you, Jeri.
01/20/16 - Replied to her email and sent her a calendar confirmation of the scheduled appointment.
01 /23/16 - Received an email frpm Jeri Cox. She wrote, Phillip ... I don't understand Sched III-1 RETURN
ON RATE BASE...specifically lines 4, 6 & 7. I have attached an excel workbook with those 2
schedules...can you help? Give me a call when you have time to look at it and give me some guidance.
Thanks, Jeri. Telephoned Jeri Cox and assisted her in completing Schedule III-1.
02/01/16 - Completed Interim Report
All Assigned Tasks Completed:
No
If No, Provide Explanation:
Interim Report. Assistance appointment scheduled for February 3.
Follow-Up Needed:
N/A
If Yes, By Whom:
N/A
If Yes, provide specific goals and details of the expected outcome of the additional assistance:
Report Filed By:
Phillip Givens
Date:
February 1, 2016
Page 24 of 178
PROJECT 45140
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
Review Date:
Approved By:
I (ka
I February 10, 2016
^ue,^
Celia Eaves
Page 25 of 178
PROJECT 45140
PUBLIC UTILITY COMMISSION
FM Assistance Contract
Financial and Managerial
Assistance Referral Form
Eo
Date Sent to
Contractor:
Referred By:
1/14/2016
7
Cypress Garden Mobile Home Subdivision
Name of Utility:
Physical Location:
15703 Cypress Gardens Drive, Tomball, 77375
Harris
1012048
12999
Utility Contact:
Type of Utility:
County(ies)
PWS ID No. (Optional)
CCN No.
Title:
Priority: Q Routine
q High Priority
Lisa Fuentes
Valeria Raub
q WSC
Barb! Brunson
Phone Number:
q District
281/961-3611
q Municipality
Fax Number:
® Investor-owned
Nature of Referral:
Available Tasks for each Assignment and Referral (Select up to three tasks):
q i) - Billing and Accounting
q 2) qBudgeting
q 3) qBusiness Plans
q 4) qManaging Collections/Disconnections
q 5) qWater Supply Corporation (WSC)
Formations/Creations
q 6) qDebt Payments
q 7) qFinancial Records and Record Keeping
q 8) OFinancial Statements
0 9) qRate/Tariff Change Applications
q io) qRate Study
q ii) qReserve Accounts
q 12) qTariff Preparation and Completion
q 13) qCapital improvement Plans
q 14) qCertificate of Convenience and Necessity (CCN)
Applications and Service Areas
q 15) OCustomer Complaint Issues
q 16) OCustomer Service Agreements
q 17) OCustomer Service and Relations
q 18) qMeeting with Home Owners Associations, Property Owners
Associations or Water Supply Corporation Members
q 19) qPetitions to Cease Operations
q 20) qReceivership/Temporary Manager/Supervision of a Utility
q 21) qRecord Keeping
q 22) qSale/Transfer/Merger Applications
q 23) OStock Transfer Applications
q 24) QI'ax Exempt Status Matters
q 25) QTermination Agreements
q 26) qAnnual Reports
q 27) qWSC Conversions
q 28) qPUC Compliance Regulation
q 29) qBoard/Council Training
q 30) qConsolidation Assistance
q oo) qOther
Narrative Description
The utility would like assistance in completing a class B rate application. Gary Smith has assisted her in the past and
Ms. Raub would like to work with him again if possible.
N(1Ti7.. IF hnrirmv^nnrf infnrmatinn rnnnnt hP atFat!hvtf tn pm971_ nlPASe mail hara conies to J8v NLone: lav.sione(4)DIIC.ieXBS.Y0V
Background information attached:
q Letter of Inquuy
q Letters, Memos
q Tariff
q Survey Letter, etc.
Other:
Page 26 of 178
PROJECT 45140
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
January 2016
Name of Utility or
Proposed Utility:
Water CCN Number:
Sewer CCN Number:
Cypress Garden Mobile Home Subdivision
12999
N/A
No. of Active
Connections:
36
PWS ID No:
No. of Active
Connections:
N/A
WW Permit
No:
1012048
N/A
Utility Classification:
Investor Owned Utility
Referred By:
Lisa Fuentes
Date of Referral:
1/14/2016
Staff:
Garry Smith
Priority of Referral:
Routine
Person Contacted:
Lynn Raub
Title:
Owner
Address:
15703 Cypress Gardens Drive,
Tomball, Texas 77375
County:
Harris
Phone Number:
281-961-3611
Email:
[email protected]
Report Status:
Interim
Type of Assistance Provided
(09) - Rate/Tariff Change Applications
Summary of Assistance Provided, Findings, and Outcomes
1/14/16 - TRWA Representative, Garry Smith telephoned Mrs. Lynn Raub, owner of Cypress Garden
Mobile Home Subdivision, and left a message for her to return my call. No return call.
1/21/16 - TRWA Representative, Garry Smith telephoned Cypress Garden Mobile Home and spoke to
Mrs. Lynn Raub, owner. I explained the nature of the assistance and assignment. Mrs. Raub indicated that
she has installed all of the residence meters and is ready to proceed with a rate increase. I indicated that it
was important that she have the necessary information to complete the application. I indicated that I would
email a list of needed information which would be helpful with completing the application.
1/21/16 - Emailed electronic rate application, instructions, and a list of things needed to assist in
completing the application. Information required included: customer/meter information, revenue &
expenses, water consumption records, plant and equipment records, debt/loan information, personal
money invested, amount of water pumped and sold, and etc.
1/26/15 -Telephoned Mrs. Raub and confirmed that the information was received. I asked Mrs. Raub to
contact me after the information is gathered and I will schedule an appointment to assist in completing the
application.
Page 27 of 178
PROJECT 45140
E
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
2/5/16 - Follow-up phone call. TRWA Representative, Garry Smith made a follow-up phone call to
Cypress Garden Mobile Home Subdivision and left a message for Mrs. Raub to return my call. No return
call.
All Assigned Tasks Completed:
No
If No, Provide Explanation:
Interim report. Mrs. Raub has not contacted me back to inform me that she has gathered the necessary
information to complete the application. Waiting for a call to schedule this assignment.
N/A
Follow-Up Needed:
If Yes, By Whom:
N/A
If Yes, provide specific goals and details of the expected outcome of the additional assistance:
Report Filed By:
Approved By:
Garry Smith
^
_
Date:
February 5, 2016
Review Date:
February 10, 2016
^
Celia Eaves
Page 28 of 178
PROJECT 45140
E Op
PUBLIC UTILITY COMMISSION
FM Assistance Contract
Financial and Managerial
Assistance Referral Form
Date Sent to
Contractor:
Referred By:
1/13/2016
-7
Port O'Conner Improvement District
Name of Utility:
Physical Location:
P 0 Box 375, Beaumont, TX 77705
P1247
Cahoun
0290065
Utility Contact:
Type of Utility:
County(ies)
PWS ID No. (Optional)
CCN No.
Title:
Priority: 0 Routine
q High Priority
Lisa Fuentes
President
q WSC
Alien Junek
Phone Number:
0 District
361/920-4346
q Municipality
Fax Number:
q Investor-owned
Nature of Referral:
Available Tasks for each Assignment and Referral (Select up to three tasks):
q i) - Billing and Accounting
q 2) E[Budgeting
q 3) qBusiness Plans
q 4) qManaging Collections/Disconnections
q 5) qWater Supply Corporation (WSC)
Formations/Creations
q 6) ®ebt Payments
q 7} qFinancial Records and Record Keeping
q 8) qFinancial Statements
q 9) qRate/Tariff Change Applications
q io) qRate Study
® ii) qReserve Accounts
q 12) qTariff Preparation and Completion
q 13) qCapital improvement Plans
q 14) qCertificate of Convenience and Necessity (CCN)
Applications and Service Areas
q 15) qCustomer Complaint Issues
q 16) OCustomer Service Agreements
q 17) qCustomer Service and Relations
q 18) qMeeting with Home Owners Associations, Property Owners
Associations or Water Supply Corporation Members
q 19) qPetitions to Cease Operations
q 20) qReceivership/Temporary Manager/Supervision of a Utility
q 21) qRecord Keeping
q 22) qSale/Transfer/Merger Applications
q 23) qStock Transfer Applications
q 24) QTax Exempt Status Matters
q 25) QTermination Agreements
q 26) qAnnual Reports
q 27) qWSC Conversions
q 28) qPUC Compliance Regulation
® 29) qBoard/Council Training
q 30) qConsolidation Assistance
q oo) qOther
Narrative Description
Board wants assistance in establishing a reserve account and board member training. They've worked with Phillip
most recently and would like to continue working with him if possible.
N(ITRc Tf haekQmnnd information cannot he attached to emaiL nleaae mail hard conies to Jav Stone: iav.stone(&nuc.texas.¢ov
Background information attached:
q Letter of Inquiry
q Letters, Memos
q Tariff
q Survey Letter, etc.
Other:
Page 29 of 178
PROJECT 45140
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
C'•^^-$ W-',
January 2016
Name of Utility or
Port O' Connor Municipal Utility District
Proposed Utility:
Water CCN Number:
No. of Active
P1247
Sewer CCN Number:
1537
Connections:
No. of Active
P1445
1302
Connections:
PWS ID No:
WW Permit
No:
0290065
WQ0005119000
Utility Classification:
District
Referred By:
Lisa Fuentes
Date of Referral:
1/13/2016
Staff-
Phillip Givens
Priority of Referral:
Routine
Allen Junek
Title:
Board President
PO Box 375
County:
Calhoun
Person Contacted:
Address:
Port 0 Connor, Texas 779820375
Phone Number:
361/920-4346
Report Status:
Interim
Type of Assistance Provided
(11) - Reserve Accounts
(29) - Board/Council Training
Summary of Assistance Provided, Findings, and Outcomes
01/14/16 - TRWA Representative, Phillip Givens telephoned Allen Junek about scheduling an
appointment. He responded that he will speak with the Board during the meeting scheduled for that
evening and let me know.
01/18/16 - I received a call from the Office Manager asking about meeting on 2/2/16. Scheduled the
appointment. Emailed a calendar confirmation file.
02/01/16 - Completed Interim Report.
All Assigned Tasks Completed:
No
If No, Provide Explanation:
Interim Report. Assistance appointment scheduled for February 2, 2016.
Follow-Up Needed:
N/A
If Yes, By Whom:
N/A
If Yes, provide specific goals and details of the expected outcome of the additional assistance:
Page 30 of 178
PROJECT 45140
0Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
Report Filed By:
Phillip Givens
Date:
February 1, 2016
Approved By:
^^^ ^^ ^,ti^ }
Review Date:
February 10, 2016
Celia Eaves
Page 31 of 178
PROJECT 45140
PUBLIC UTILITY COMMISSION
FM Assistance Contract
Financial and Managerial
Assistance Referral Form
Date Sent to
Contractor:
Referred By:
1/13/2016
Rio Concho Aviation Inc.
Name of Utility:
Physical Location:
2210 West Hill Drive, Aledo, 76008
Tarrant
2200330
12835
Barbi Brunson
Utility Contact:
Title:
County(ies)
PWS ID No. (Optional)
CCN No.
Type of Utility:
Priority: IF Routine
q High Priority
Lisa Fuentes
Phone Number:
Vice President
q WSC
q District
817/233-1058
q Municipality
Fax Number:
® Investor-owned
Nature of Referral:
Available Tasks for each Assignment and Referral (Select up to three tasks):
q i) - Billing and Accounting
q 16) qCustomer Service Agreements
q 2) qBudgeting
q 3) qBusiness Plans
q 17) qCustomer Service and Relations
q 18) qMeeting with Home Owners Associations, Property Owners
Associations or Water Supply Corporation Members
q 19) qPetitions to Cease Operations
q 20) qReceivership/Temporary Manager/Supervision of a Utility
q 4) qManaging Collections/Disconnections
q 5) qWater Supply Corporation (WSC)
Formations/Creations
q 6) qI,ebt Payments
q 2i) qRecord Keeping
q 7) qFinancial Records and Record Keeping
q 8) qFinancial Statements
® 9) qRate/Tariff Change Applications
q 22) qSale/ZYansfer/Merger Applications
q 23) OStock Transfer Applications
q 24) QI'ax Exempt Status Matters
q io) qRate Study
q ii) qReserve Accounts
q 25) qTermination Agreements
q 26) qAnnual Reports
q i2) QTariff Preparation and Completion
q 13) qCapital improvement Plans
q 14) qCertificate of Convenience and Necessity (CCN)
Applications and Service Areas
q 27) qWSC Conversions
q 28) qPUC Compliance Regulation
q 29) qBoard/Council Training
q 15) qCustomer Complaint Issues
q 30) qConsolidation Assistance
q oo) qOther
Narrative Description
The utility would like assistance in completing a class B rate application.
IV[)TRe If haclrQrnnnd information cannot he attached to email. nlease mail hard comes to Jav Stone: lav.stoneta>Duc.texas.Sov
Background information attached:
q Letter of Inquuy
q Letters, Memos
q Tariff
q Survey Letter, etc.
Other:
Page 32 of 178
PROJECT 45140
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
January 2016
Name of Utility or
Proposed Utility:
Water CCN Number:
Rio Concho Aviation Inc.
12835
Sewer CCN Number:
No. of Active
Connections:
PWS ID No:
No. of Active
Connections:
WW Permit
No:
2200330
Utility Classification:
Investor Owned Utility
Referred By:
Lisa Fuentes
Date of Referral:
1/13/2016
Staff.
Steven Mindt
Priority of Referral:
Routine
Person Contacted:
Ms. Barbi Brunson
Title-
Vice President
Address:
2210 West Hill Drive, Aledo,
Texas
County:
Tarrant
Phone Number:
817-233-1058
Email:
Report Statns:
Interim
Type of Assistance Provided
(09) - Rate/ Tariff Change Application
Summary of Assistance Provided, Findin s, and Outcomes
January 15, 2016 - Mr. Steven Mindt, Technical Assistance and Training Specialist with TRWA, called
Ms. Barbi Brunson, Vice President, and left a message offering assistance.
February 1, 2016 - Mr. Mindt called and left a message offering assistance.
February 3, 2016 - Ms. Barbi Brunson called and told Mr. Mindt that she was working with an accountant
to put together the Rate Application and she would let Mr. Mindt know in a few days if she needed any
assistance.
** Assistance assignment re-assigned to Phillip Givens.
All Assigned Tasks Completed:
No
If No, Provide Explanation:
Interim Report.
Follow-Up Needed:
N/A
If Yes, By Whom:
N/A
If Yes, provide specific goals and details of the expected outcome of the additional assistance:
Page 33 of 178
PROJECT 45140
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
Report Filed By:
Steven Mindt
Approved By:
Date:
February 3, 2016
Review Date:
February 10, 2016
O&L
Celia Eaves
Page 34 of 178
PROJECT 45140
PUBLICITTILITY COMMISSION
FM Assistance Contract
CEo
Financial and Managerial
Assistance Referral Form
Date Sent to
Contractor:
Referred By:
12/29/2015
Priority: Q Routine
q High Priority
Lisa Fuentes
River Oaks (Kiolbassa Well)
Name of Utility:
Physical Location:
P. O. Box 263, Bandera, 78003
County(ies)
PWS ID No. (Optional)
CCN No.
Bandera
N0069
Utility Contact:
Title:
Type of Utility:
Charlene Greenville
owner
q WSC
Phone Number:
q District
830/876-8654
q Municipality
Fax Number:
q Investor-owned
Nature of Referral: This is an exempt utility.
Available Tasks for each Assignment and Referral (Select up to three tasks):
q 1) - Billing and Accounting
q 2) qBudgeting
q 3) qBusiness Plans
q 4) qManaging Collections/Disconnections
q 5) qWater Supply Corporation (WSC)
Formations/Creations
q 6) qDebt Payments
® 7) qFinancial Records and Record Keeping
q 8) qFinancial Statements
q 9) qRate/Tariff Change Applications
q 16) qCustomer Service Agreements
q 17) qCustomer Service and Relations
q 18) qMeeting with Home Owners Associations, Property Owners
Associations or Water Supply Corporation Members
q 19) ElPetitions to Cease Operations
q 20) qReceivership/Temporary Manager/Supervision of a Utility
q 21) qRecord Keeping
q 22) qSale/Transfer/Merger Applications
q 23) qStock Transfer Applications
q 24) Qfax Exempt Status Matters
® io) qRate Study
q 25) Qf'ermination Agreements
q
q
q
q
q
q
q
q
ii) qReserve Accounts
12) QTariff Preparation and Completion
13) qCapital improvement Plans
14) qCertificate of Convenience and Necessity (CCN)
Applications and Service Areas
q 15) qCustomer Complaint Issues
26) qAnnual Reports
27) qWSC Conversions
28) qPUC Compliance Regulation
29) qBoard/Council Training
q 30) qConsolidation Assistance
q oo) qOther
Narrative Description
This utility needs to increase their rates, however there is no form rate increase form for an exempt utility. See
§24.103(d)(6) for more information on rate increases for exempt utilities. The rate study will help them determine
how much they need to increase their rates and the record keeping will help them get together the information they
need in order to get the rate study done.
N(]TF.: If hack¢round information cannot be attached to email. nlease mail hard comes to Jav Stone: iav.stone(a)nuc.texas.¢OV
Background information attached:
q Letter of Inquiry
q Letters, Memos
q Tariff
q Survey Letter, etc.
Other:
Page 35 of 178
PROJECT 45140
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
January 2016
Name of utility or
Proposed Utility:
Water CCN Number:
River Oaks (Kiolbassa Well)
No. of Active
Connections:
N0069
Sewer CCN Number:
N/A
13
N/A
No. of Active
Connections:
PWS ID No:
WW Permit
No:
Utility Classification:
Other:
Exempt Utility
Referred By:
Lisa Fuentes
Date of Referral:
1/4/2016
Staffi-
Refugio Rodriguez, Jr
Priority of Referral:
Routine
Person Contacted:
John Kiolbassa
Title-
Owner
Address:
236 Cutter, Pipe Creek, TX
County:
Bandera
Phone Number:
210-392-6509
Email:
Report Status:
Interim
Type of Assistance Provided
^
^
0100103
N/A
-
7 - Financial Records and Recordkeeping
10 - Rate Study
Summary of Assistance Provided, Findings, and Outcomes
January 4, 2016 - TRWA Representative, Refugio Rodriguez contacted Mr. & Mrs. Kiolbassa, owners
of River Oaks Water System. I explained the PUC assistance assignment regarding rates. We discussed
the importance of having good financial recordkeeping system in place that would support their rate
increase. The Kiolbassa's welcomed the assistance and a meeting was set for January 22, 2016.
January 22, 2016 - TRWA Specialist, Refugio Rodriguez traveled to Pipe Creek, TX where the
Kiolbassa's reside. I explained that it is their responsibility is to keep detailed financial records including
revenue and expenses such as electrical, contract labor payments, office supplies, chemicals, types of
repairs to distribution and well, laboratory fees, regulatory fees etc. These are examples of information
that are part of the system's financial documentation.
Mr. Kiolbassa provided me a list of expenses on sheets of paper. I reviewed the information and
discussed with Mr. Kiolbassa. I noted that there was some missing information and would need more
time to look at each item in detail. We discussed the rate spreadsheet and all the information needed to
complete the rate study.
Mr. Kiolbassa indicated that the system consists of 13 meters and at this time the total population is 37.
The system does have a contract operator, Charlene Greenhill, who is keeping the records on pumpage,
chemical and sampling. I inquired why there was no expense item listed for contract labor. Mr.
Page 36 of 178
PROJECT 45140
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
Kiolbassa said he was under the assumption that he was exempt from many of the requirements and did
not need an operator but a recent TCEQ inspection indicated the need for an operator and Mr. Kiolbassa
had again required the services of Mrs. Greenhill. At this time our meeting concluded.
I am currently working on the spreadsheet and obtaining as much details on the expenses from the
Kiolbassa's. I again emphasized the need to keep accurate records and receipts to support the rate
increase.
All Assigned Tasks Completed:
No
If No, Provide Explanation:
Interim Report. Expenses are under review & additional information has been requested.
Follow-Up Needed:
No
If Yes, By Whom:
N/A
If Yes, provide specific goals and details of the expected outcome of the additional assistance:
Report Filed By:
Refugio Rodriguez
Approved By:
Date:
February 5, 2016
Review Date:
February 8, 2016
C d'LL e-,a(1td--j
Celia Eaves
Page 37 of 178
PROJECT 45140
(,tA'C EO
PU BLIC iTILITY COMMISSION
FM Assistance Contract
Financial and Managerial
Assistance Referral Form
Date Sent to
Contractor:
Referred By:
12/18/2015
Lisa Fuentes
-1
Physical Location:
6811 Rosemont Park Ln, Highlands TX
County(ies)
PWS ID No. (Optional)
CCN No.
Harris
1011459
12288
Utility Contact:
Type of Utility:
Priority: 0 Routine
q High Priority
Seller Water Company
Name of Utility:
Title:
1
Owner
El WSC
Sandra Barbey
Phone Number:
q District
713/542-8405
q Municipality
Fax Number:
0 Investor-owned
Nature of Referral:
Available Tasks for each Assignment and Referral (Select up to three tasks):
q i) - Billing and Accounting
q 2) qBudgeting
q 3) qBusiness Plans
q 4) qManaging Collections/Disconnections
q 5) qWater Supply Corporation (WSC)
Formations/Creations
q 6) qDebt Payments
q 7) qFinancial Records and Record Keeping
q 8) qFinancial Statements
® 9) qRate/Tariff Change Applications
q io) qRate Study
q ii) qReserve Accounts
q 12) QTariff Preparation and Completion
q 13) qCapital improvement Plans
q 14) qCertificate of Convenience and Necessity (CCN)
Applications and Service Areas
q 15) qCustomer Complaint Issues
q 16) qCustomer Service Agreements
q 17) qCustomer Service and Relations
q i8) qMeeting with Home Owners Associations, Property Owners
Associations or Water Supply Corporation Members
q 19) ElPetitions to Cease Operations
q 20) qReceivership/Temporary Manager/Supervision of a Utility
q 21) qRecord Keeping
q 22) qSale/Transfer/Merger Applications
q 23) qStock Transfer Applications
q 24) qTax Exempt Status Matters
q 25) Qrermination Agreements
q 26) qAnnual Reports
q 27) qWSC Conversions
q 28) qPUC Compliance Regulation
q 29) qBoard/Council Training
q 30) qConsolidation Assistance
q oo) 00ther
Narrative Description
Ms. Barbey would like assistance with the Class B rate application.
NnTRu If hwckQrnnnd information cannot he attached to email- nlease mail hard conies to Jay S'tone: iav.stoneCa)Due.teXas.SOv
Background information attached:
q Letter of Inquiry
q Letters, Memos
q Tariff
q Survey Letter, etc.
Other:
Page 38 of 178
PROJECT 45140
^^1+TE
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
January 2016
Name of Utility or
Proposed Utility:
Water CCN Number:
Sewer CCN Number:
Seller Water Company
12288
N/A
No. of Active
Connections:
34
No. of Active
Connections:
N/A
PWS ID No:
1011459
WW Permit
No:
N/A
Utility Classification:
Investor Owned Utility
Referred By:
Lisa Fuentes
Date of Referral:
12/18/2015
Staff-
Phillip Givens
Priority of Referral:
Routine
Person Contacted:
Sandra Barby
Title-
Owner
Address:
6811 Rosemont Park Ln,
Highlands, TX
County:
Harris
Phone Number:
713-542-8405
Email:
Report Status:
Interim
Type of Assistance Provided
(09) - Rate/ Tariff Change Application
Summary of Assistance Provided, Findin gs, and Outcomes
12/21/15 - Telephoned Sandra Barby and discussed the nature of the assignment. Downloaded the current
versions of the Class B application, Instructions, and Notice from the PUC website. Emailed her the
current Rate Application along with the Instructions and Customer Notice, etc. Requested that she call me
when ready to review each page.
01/14/15 - Telephoned Sandra Barby about scheduling an appointment. She responded that she has not
looked at the rate application. She added that she won't have the time to look at it until the end of the
month or the first of next month.
02/01/15 - Completed Interim Report
All Assigned Tasks Completed:
No
1[f No, Provide Explanation:
Interim Report.
Follow-Up Needed:
N/A
If Yes, By Whom:
N/A
If Yes, provide specific goals and details of the expected outcome of the additional assistance:
Page 39 of 178
PROJECT 45140
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
Report Filed By:
Phillip Givens
Approved By:
Date:
February 3, 2016
Review Date:
February 10, 2016
eQiL&
Celia Eaves
Page 40 of 178
PROJECT 45140
PUBLIC UTILITY COMMISSION
FM Assistance Contract
Financial and Managerial
Assistance Referral Form
^^,'C E Op
Date Sent to
Contractor:
Referred By:
1/6/2016
Physical Location:
797 Barely Drive, Unit 4, Canutillo, 79835
CCN No.
County(ies)
PWS ID No. (Optional)
12575
ElPaso
0710139
Utility Contact:
Type of Utility:
El High Priority
1
Valley Acres MHP Water System
Name of Utility:
Title:
Priority : H Routine
Lisa Fuentes
7
President
q WSC
Vanessa Michel
Phone Number:
917/399-0733
q Municipality
q District
Fax Number:
0 Investor-owned
Nature of Referral:
Available Tasks for each Assignment and Referral (Select up to three tasks):
q i) - Billing and Accounting
q 2) E[Budgeting
q 3) qBusiness Plans
q 4) ElManaging Collections/Disconnections
q 5) qWater Supply Corporation (WSC)
Formations/Creations
q 6) qDebt Payments
q 7) qFinancial Records and Record Keeping
q 8) qBYnancial Statements
® 9) qRate/Tariff Change Applications
® io) qRate Study
q ii) qReserve Accounts
q 12) Qfariff Preparation and Completion
q 13) qCapital improvement Plans
® 14) qCertificate of Convenience and Necessity (CCN)
Applications and Service Areas
q 15) qCustomer Complaint Issues
q 16) OCustomer Service Agreements
q 17} qCustomer Service and Relations
q 18) ElMeeting with Home Owners Associations, Property Owners
Associations or Water Supply Corporation Members
q i9) ElPetitions to Cease Operations
q 20) qReceivership/Temporary Manager/Supervision of a Utility
q
q
q
q
q
q
q
q
q
21) qRecord Keeping
22) qSale/Transfer/Merger Applications
23) E].4tock Transfer Applications
24) QTax Exempt Status Matters
25) QTermination Agreements
26) qAnnual Reports
27) qWSC Conversions
28) 11PUC Compliance Regulation
29) qBoard/Council Training
q 30) qConsolidation Assistance
q oo) E)Other
Narrative Description
Email Address: [email protected]
This utility needs assistance on the Class B rate application since they have had a rate change in the past 20 years.
They asked for a rate study to be done so they would know what rates should look like in the next 5 years.
Lastly, they want to obtain a sewer CCN so that they can charge rates.
NOTE! If hack¢rnund information cannot he attached to email- nlease mail hard comm to Jav Stone: iav.stone0nuc.texas.aov
Background information attached:
q Letter of Inquiry
q Letters, Memos
q Tariff
q Survey I.etter, etc.
Other:
Page 41 of 178
PROJECT 45140
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
January 2016
Name of Utility or
Proposed Utility:
Water CCN Number:
Sewer CCN Number:
Valley Acres MHP Water System
12575
N/A
No. of Active
Connections:
54
PWS ID No:
No. of Active
Connections:
N/A
WW Permit
No:
Utility Classification:
Investor Owned Utility
Referred By:
Lisa Fuentes
Date of Referral:
1/6/2016
Staff-
Refugio Rodriguez
Priority of Referral:
Routine
Person Contacted:
Vanessa Michel
Title:
President
Address:
797 Barley Drive, Unit 4,
Canutillo, Texas 79835
County:
El Paso
Phone Number:
917-399-0733
Email:
1v/A
Report Status:
Interim
0710139
N/A
Type of Assistance Provided
(9) - Rate/Tariff Change Applications
(10) - Rate Study
(14) - Certificate of Convenience and Necessity Applications
Summary of Assistance Provided, Findings, and Outcomes
January 8, 2016 - FM Specialist, Refagio Rodriguez, attempted to make contact with Ms. Vanessa Michel
via phone and email; message was left explaining the nature of the assistance being offered.
January 12, 2016 - FM Specialist, Refugio Rodriguez, made a second attempt to make contact with Ms.
Vanessa Michel; left a voice message.
January 19, 2016 - FM Specialist, Refugio Rodriguez, was able to speak with Ms. Vanessa Michel. We
discussed the rate application and needed documentation. She stated that she would welcome the
assistance and that she was already busy gathering documentation that she would need.
January 26, 2016 - FMT Specialist, Refugio Rodriguez received information on expenses from Ms.
Michel. I requested additional information on consumption records and plant records of depreciation.
I All Assigned Tasks Completed:
No
If No, Provide Explanation:
Page 42 of 178
PROJECT 45140
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
Interim Report. Awaiting additional information for the system to gather and review of all data to be
used in completing the application.
Follow-Up Needed:
N/A
If Yes, By Whom:
N/A
If Yes, provide specific goals and details of the expected outcome of the additional assistance:
Report Filed By:
Refugio Rodriguez
Approved By:
Date:
February 5, 2016
Review Date:
February 10, 2016
Celia Eaves
Page 43 of 178
PROJECT 45140
,E o
PUBLIC UTILITY COMMISSION
FM Assistance Contract
Financial and Managerial
Assistance Referral Form
A4
Date Sent to
Contractor:
Referred By:
1/6/2016
Vista del Rio POA
Name of Utility:
Physical Location:
400 Avenida Serena, Marble Falls, 78654
CCN No.
0270082
Utility Contact:
Type of Utility:
County(ies)
PWS ID No. (Optional)
12662
Title:
Priority: id Routine
q High Priority
Lisa Fuentes
Burnet
Mike Phillips
Phone Number:
president
q WSC
q District
830/613-3108
q Municipality
Fax Number:
0 Investor-owned
Nature of Referral:
Available Tasks for each Assignment and Referral (Select up to three tasks):
q 1) - Billing and Accounting
q 2) qBudgeting
q 3) qBusiness Plans
q 4) qManaging Collections/Disconnections
® 5) qWater Supply Corporation (WSC)
Formations/Creations
q 6) qDebt Payments
q 7) ElFinancial Records and Record Keeping
q 8) qFinancial Statements
q 9) qRate/Tariff Change Applications
q io) qRate Study
q 16) qCustomer Service Agreements
q 17) qCustomer Service and Relations
® 18) qMeeting with Home Owners Associations, Property Owners
Associations or Water Supply Corporation Members
q i9) qPetitions to Cease Operations
q 20) qReceivership/Temporary Manager/Supervision of a Utility
q 21) qRecord Keeping
q 22) OSale/Transfer/Merger Applications
q 23) qStock Transfer Applications
q 24) QTax Exempt Status Matters
q 25) Qrermination Agreements
q 1i) qReserve Accounts
q 26) qAnnual Reports
q 12) QTariff Preparation and Completion
q 13) qCapital improvement Plans
q 14) qCertificate of Convenience and Necessity (CCN)
q 27) qWSC Conversions
q 28) qPUC Compliance Regulation
q 29) qBoard/Council Training
Applications and Service Areas
q 15) ElCustomer Complaint Issues
® 30) qConsolidation Assistance
q oo) 0Other
Narrative Description
The POA would like assistance in conducting a public meeting to discuss the pros and cons of becoming a WSC. In
addition, the POA would like TRWA to determine if any utilities were interested in acquiring their utility. I've attached
a letter from Vista del Rio Alternative Water Resource Committee that lists questions some of the POA members
have that the contractor may find helpful.
NOTE: If backeround information cannot be attached to email. nlease mail hard conies to Jav Stone: iav.stoneCa?nuc.texas.¢ov
Background information attached:
q Letter of inquiry
0 Letters, Memos7E] Tariff
q Survey Letter, etc.
Other:
Page 44 of 178
PROJECT 45140
0l^a
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
January 2016
Name of Utility or
Proposed Utility:
Water CCN Number:
Sewer CCN Number:
Vista Del Rio POA
12662
No. of Active
Connections:
42
N/A
No. of Active
Connections:
N/A
PWS ID No:
WW Permit
No:
Utility Classification:
Investor Owned Utility
Referred By:
Lisa Fuentes
Date of Referral:
1/6/2016
Staff-
Garry Smith
Priority of Referral:
Routine
Person Contacted:
Mike Phillips
Title-
President
Address:
400 Avenida Serena, Marble
Falls, 78654
County:
Burnett
Phone Number:
830-613-8108
Email: °
Report Status:
Interim
0270082
N/A
Type of Assistance Provided
(30) - Consolidation Assistance
(18) - Meeting with HOA, POA or WSC Members
Summary of Assistance Provided, Findings, and Outcomes
1/8/16 - TRWA representative, Garry Smith, tried to contact Mr. Mike Phillip, President (930-963-8847)
and the telephone contact number was wrong. Researched for a good contact number.
1/13/16 - TRWA representative, Garry Smith, tried to contact Mr. Mike Phillip (830-693-8847) but the
number was busy. Will call back again.
1/14/16 - TRWA representative, Garry Smith, tried to contact Mr. Mike Phillip (830-693-8847) but the
number was still busy. Will call back again.
1/26/16 - TRWA representative, Garry Smith, telephoned Vista Del Rio POA contract operation company
and spoke to the secretary. I explained the nature of the assistance and assignment. I asked for the contact
number of the President, Mr. Mike Phillip. I was given the telephone number of a former board member,
Mr. Darwin Bell.
1/27/16 - TRWA representative, Garry Smith, telephoned Mr. Darwin Bell and left a message for him to
return my call. No return call.
Page 45 of 178
PROJECT 45140
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
2/5/15 - TRWA representative, Garry Smith, contacted Mr. Darwin Bell and was given a cell phone
number to contact Mr. Mike Phillip.
2/5/16 - TRWA representative, Garry Smith telephoned Vista Del Rio POA and spoke to Mr. Mike Phillip,
President. I explained the nature of the assistance and assignment. Mr. Phillip indicated that he would like
for me to meet with the board only to gather information regarding the pros and cons of becoming a WSC
and any other options that would benefit the system. He indicated that he is the new President and only
wants information in order to make an informed decision as a board before speaking with the members.
He indicated that this month (February) would not be good for him. I indicated that I would call him next
month to set a date to meet. He indicated that we could meet in the daytime for my convenience.
All Assigned Tasks Completed:
No
If No, Provide Explanation:
Mr. Phillip indicated that he will not be able to meet with me until the month of March because he had
other obligations but certainly would like to have the meeting.
Follow-Up Needed:
N/A
If Yes, By Whom:
N/A
If Yes, provide specific goals and details of the expected outcome of the additional assistance:
Report Filed By:
Garry Smith
Approved By:
Date:
February 5, 2016
Review Date:
February 10, 2016
Ct .P ut; 4^
Celia Eaves
Page 46 of 178
PROJECT 45140
Eo
PUBLIC UTILITY COMMISSION
FM Assistance Contract
Financial and Managerial
Assistance Referral Form
Date Sent to
Contractor:
Referred By:
12/14/2015
Name of Utility:
Wolfe Air Parks (Wolf Airpark Civic Club Inc.)
Physical Location:
Manvel TX
CCN No.
PWS ID No. (Optional)
needs to obtain
0200409
County(ies)
Brazoria
John Heitz
Utility Contact:
I manager, club president Phone Number:
Title:
Type of Utility:
Priority: B Routine
q High Priority
q WSC
q District
281/309-1959
q Municipality
FaxNumber:
Investor-owned
Nature of Referral:
Available Tasks for each Assignment and Referral (Select up to three tasks):
q 1) - Billing and Accounting
q 2) qBudgeting
q 3) qBusiness Plans
q 4) qManaging Collections/Disconnections
q 5) qWater Supply Corporation (WSC)
Formations/Creations
q 6) qDebt Payments
q 7) qFinancial Records and Record Keeping
q 8) qFinancial Statements
q 16) qCustomer Service Agreements
q 17) qCustomer Service and Relations
q 18) qMeeting with Home Owners Associations, Property Owners
Associations or Water Supply Corporation Members
q 1.9) qPetitions to Cease Operations
q 20) qReceivership/Temporary Manager/Supervision of a Utility
q 21) qRecord Keeping
q 22) qSale/Transfer/Merger Applications
q 23) QStock Transfer Applications
q 9) qRate/Tariff Change Applications
q 24) Qrax Exempt Status Matters
q 10) qRate Study
q ii) qReserve Accounts
q 12) QTariff Preparation and Completion
q 13) qCapital improvement Plans
® 14) qCertificate of Convenience and Necessity (CCN)
Applications and Service Areas
q 15) qCustomer Complaint Issues
q
q
q
q
q
25) Qfermination Agreements
26) qAnnual Reports
27) qWSC Conversions
28) qPUC Compliance Regulation
29) qBoard/Council Training
q 30) qConsolidation Assistance
q oo) qOther
Narrative Description
Mr. Heitz/civic club does not have a CCN and is charging customers a $25 monthly flat rate. A CCN application
needs to be completed.
NOTE: It back¢round information cannot be attached to email. Meant- mail hard cnniesq to Jay Stnnee iav_Rtnnv(alnnc_tvYaA_gnv
Background information attached:
q Letter of Inquiry
Letters, Memos
El Tariff
q Survey Letter, etc.
TO
Other:
Page 47 of 178
PROJECT 45140
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
January 2016
Name of Utility or
Wolfe Air Park (Wolf Airpark Civic Club Inc.)
Proposed Utility.
Water CCN Number:
Sewer CCN Number:
N/A
No. of Active
Connections:
N/A
No. of Active ,
Connections:
32
PWS ID No:
N/A
WW Permit
No:
0200409
N/A
Utility Classification:
Investor Owned Utility
Referred By:
Lisa Fuentes
Date of Referral:
12/14/2015
Staff.
Garry Smith
Priority of Referral:
Routine
Person Contacted:
John Heitz
'nde:
Manager, Club
President
Address:
P.O. Box 941 Manvel, Texas
77548-0941
County:
Brazoria
Phone Number:
281/309-1959
Email:
N/A
Report Status:
Interim
Type of Assistance Provided
(14) - Certificate of Convenience and Necessity (CCN)
Summary of Assistance Provided, Findings, and Outcomes
1/4/16 - TRWA representative Garry Smith telephoned Wolfe Air Park (Wolf Airpark Civic Club Inc.)
and left a message. No return call.
1/8/16 - Verified that the telephone number is correct using information from the Texas Drinking Watch
Database.
1/14/16 - Contacted Mr. Bud Bearce, financial contact. He indicated that the number for Mr. Heitz is
correct.
1/26/16 - TRWA representative Garry Smith telephoned Wolfe Air Park (Wolf Airpark Civic Club Inc.)
and left a message. No return call.
2/4/16 - Mr. Heitz contacted TRWA and requested that the assignment be re-assigned. The assignment
was reassigned to FMT staff Steven Mindt.
Page 48 of 178
PROJECT 45140
Public Utility Commission of Texas
Financial and Managerial Assistance Program
Assistance Activity Report
All Assigned Tasks Completed:
Follow-Up Needed:
No
N/A
If No, Provide Explanation:
If Yes, By Whom:
N/A
If Yes, provide specific goals and details of the expected outcome of the additional assistance:
Report Filed By:
Approved By:
Garry Smith
;
Date:
February 5, 2016
Review Date:
February 10, 2016
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Celia Eaves
Page 49 of 178