Oracle Hyperion Managed Services

Transcription

Oracle Hyperion Managed Services
Oracle Hyperion Managed Services
Datasheet
BizTech Hyperion Managed Services provides hosting and application
management services that help customers drive profitable growth by delivering
predictable results, improving transparency and compliance, and increasing
business alignment. With BizTech Hyperion Managed Services, organizations are
able to accelerate business results, lower costs, reduce risks, as well as, maximize
investment in the Hyperion Enterprise Performance Management System.
More Value from Hyperion Enterprise Performance
Management
BizTech Hyperion Managed Services hosts and manages Hyperion Performance
Management applications, keeping them available, secure, and up to date, thus
allowing customers to better formulate their business goals and strategies, and
communicate that information across the enterprise. Through its hosted
application management services, BizTech Managed Services helps organizations
to increase return on investment (ROI) and dramatically reduce total cost of
ownership (TCO). With Hyperion Performance Management applications hosted
and managed by BizTech, customers can maximize the benefits of these industryleading enterprise performance management (EPM) applications without having
to monitor, maintain, and patch the applications themselves. BizTech Managed
Services supports key Hyperion EPM products, such as Hyperion Financial
Management, Hyperion Planning, Hyperion Workforce Planning, and Hyperion
Financial Data Quality Management. BizTech Managed Services also supports
Hyperion Essbase, Hyperion Interactive Reporting, Hyperion Financial Reporting
and Web Analysis.
Benefit from Oracle Experts
BizTech Managed Services ensures that you get maximum value out of Oracle
Hyperion Applications. BizTech’s Managed Services is a complete hosting and
software management service that gives you direct access to Oracle product,
support, and software management experts who can help solve problems and
introduce new product capabilities. With BizTech Managed Services, you can
maximize the value of your IT organization by letting your staff focus on highvalue activities while BizTech Oracle experts maintain your Oracle software.
About BizTech
BizTech is the leading Oracle
Consulting and IT Services firm in the
Mid-Atlantic.
For more than a decade we've focused
on Oracle applications, technology and
consulting services for small, midsize
and Fortune 500 companies.
As an Oracle Platinum Partner with
over 300 successful implementations,
we are committed to Oracle solutions
and the service we provide to our
clients.
BizTech offers a unique combination of
proven industry methods and
experienced Oracle experts to lead
your organization through changes
required to manage, build, and
implement business driven solutions.
Contact Us Today!
1150 First Avenue, Suite 320
King of Prussia, PA 19406
Phone: 610-592-0600
1.877.BizTech
www.BizTech.com
BizTech experts use Information Technology Infrastructure Library (ITIL) – based processes
and automation to manage your software on proven configurations across the entire
Oracle technology stack. BizTech Managed Services delivers the following core services
designed specifically for Oracle Hyperion:
 Infrastructure management - Provides, manages, and maintains hardware, network
connections, and facilities for customers
 Software management - Uses a closed loop process with Oracle experts to solve
customer problems quickly, along with root cause analysis to avoid problems
altogether
 Security management - Manages the security tools, processes, and precautions that
protect the privacy and security of customer data and solutions
 Service level management - Provides a service-desk escalation process, meets service
levels, and then measures and reports results directly to customers
 IT governance - Provides a practice director to work closely with customers, resolve
problems, plan and execute changes, and keep customer IT solutions aligned with the
business
BizTech Managed Services
Benefits
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Lower total cost of ownership
Increased ROI
Product, support, and
applications management
expertise
Industry-leading reliability
and Security
IT governance processes to
align business and technology
SSAE16 SOC I Compliance
PCI Compliance
Additional Value-Added Services
You can take further advantage of BizTech’s expertise and engineered best practices with
BizTech Managed Services additional high-value services. As a complement to the core
services, BizTech Managed Services offers help desk services, advanced testing services,
high-availability disaster recovery options, and implementation and transformational
services to help you get more value over the entire software ownership lifecycle.
Choose the Best Services for Your Business
BizTech’s Hyperion Managed Services lets you choose which services you need to get the
most out of your Oracle software. For a predictable per-user, per-month fee, BizTech’s
Hyperion Managed Services can be tailored specifically for your business. BizTech’s
Hyperion Managed Services range from assessments to planning to continuous
improvement of any or all of the core service areas. BizTech can provide and manage the
hardware in a BizTech data center or in your own or a third-party data center.
Unlock the Value of Your Software
BizTech’s Hyperion Managed Services helps you leverage BizTech’s years of experience so
you can better focus and direct our resources. BizTech Managed Services follows best
practices to ensure that Oracle Hyperion Application customers accelerate business
results, lower costs, and reduce risks.
These best practices include:
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Proactive problem resolution and maintenance
Reusable processes and technologies
Seamless access to product, support, and software management expertise
Validated solutions
Engineered upgrade processes
Certified and audited processes
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