20150511Essential Information Bulletin

Weekly Essential Information Bulletin
w/c 11th May 2015
Please find below the Essential Information Bulletin for this
week. Please be aware that no bulletin was sent out last
week due to technical issues with the email system.
Email Issues
Last week we experienced some technical issues with TCCR emails. Email access has been
restored but there are still a few issues which we hope will be resolved by Wednesday.
If you sent an email to a TCCR email address last week and did not receive a reply, please
resend the email in case it was not received by the recipient.
If you have any IT support issues, please contact the IT helpdesk [email protected].
Audit
Please be aware that the annual clinical audit will be taking place at the beginning of
June. The audit will take place over the two weeks commencing Monday 1st June.
Please take this opportunity to check all your case files are up to date and in order. Files are
selected for the audit at random at both Warren Street and New Street. If one of your files
is selected, a paper marker will be put in your file slot to let you know your file has been
removed and who to contact if you need the file.
If you have any further questions, please feel free to contact Clare Birch
[email protected].
Confidentiality
We would like to remind all clinicians of the importance of confidentiality and request that
you remind yourself of the confidentiality policies contained in the Clinical
Handbook. Clinical notes should not be digitally recorded as this is contrary to TCCR
policies.
HR Update
New staff members/posts
Madeleine Woof
Katie Law
Martha Nyman
Couple Therapist/Clinical Lecturer
Fundraising Manager
Couple Therapist/Clinical Lecturer
05-May-15
11-May-15
11-May-15
Leavers
Simone
Matias
Training Administration
Manager
27/05/2015
Current Recruitment Opportunities
Office Manager/IT Support – closing date 19 May
PA to SMT – closing date 18 May
Librarian/Information Manager – interviews 14 and 15 May
Training Administration Manager – closing date 21 May
Vacancy Board Audit
We are doing an audit of the vacancy boards to ensure they are fully up to date. If you have
a vacancy which you want a new case for, please can you email [email protected]
and confirm the day, time, location and start date of the vacancy. We can then double
check that we have you on the boards.
Changing Session Times
If you have a vacancy and decide to move an existing client into that slot (whether for a one
off session or permanently), please can you ensure that you let clinical admin know so that
rooms aren’t double booked. The Appointments Team can be contacted at
[email protected].
If the slot is on the vacancy board looking for a new case, please check with Allocations
([email protected]) that the slot hasn’t been allocated to a new couple before
confirming the appointment with the client.
Vacancies
We currently looking for vacancies at all times across the week at both New Street and
Warren Street.
If you are able to take on a new case, please email [email protected].
If you place a vacancy for the boards please ensure you confirm a start date from when you
will take the case from. The allocations process has the potential to cause unnecessary
distress, particularly where there is delay in confirming a start date or where the start date
has to be changed due to a change in the availability of the therapist.
Have a great week everyone- next bulletin Monday 18th May.