Mosaic 2009 Annual Report - Mosaic Community Services

A Journey
beShared
Shared
A Journey to
to be
2009 ANNUAL REPORT
2009 ANNUAL REPORT
Mosaic Community Services is a non-profit mental health organization that is devoted to
enhancing quality of life and promoting recovery through effective, community-based,
outcome-focused services that are consumer-driven, flexible, and comprehensive.
All artwork appearing in this annual report was created by Mosaic clients.
A Journey to be Shared
LETTER FROM THE EXECUTIVE DIRECTOR AND BOARD PRESIDENT
interrupted their careers, often made
we all now recognize that there are
them homeless, isolated them from
forces in life beyond our control, and
their families and friends, affected their
that sometimes we need to depend on
health, and fractured their emotional
others for help. We’re learning that
and cognitive well being.
whatever affects our families, friends,
neighbors and community affects us,
Millions of Americans now wake up
each morning without a job to go to;
bills that can’t be paid; and a sense
of despair about poor health and
dwindling retirement savings. We live
in a country whose citizens are yearning
for recovery. But what does recovery
really mean?
For most Americans, recovery signifies
that we have regained some sense of
normalcy and structure in our lives. We
may never recoup all that we have lost,
but we have what is most important to
us – a home, a job, good health care, a
Our 2009 Annual Report is a tribute to
too. Most importantly, we’re all gaining a
Mosaic clients who have demonstrated
better perspective about recovery. We’re
their commitment to recovery. With
becoming increasingly aware that while
the right treatment and supports, many
each person’s definition of recovery may
are living independently, are holding
be different, there is a common thread
down jobs, and are learning how to
that binds us together. We all want to
manage their illnesses. They are eager
feel safe, be productive, and have an
for opportunities to socialize and engage
opportunity to enjoy what our world
themselves in community activities.
has to offer.
They wake up in the morning knowing
that their day has purpose and routine.
Thank you for sharing the journeys
of our clients as they strive to reach
As our economy gradually turns around,
recovery. It is your support of Mosaic
our society will recover. Let us not forget
programs that helps to make their
what we learned along the way. Surely,
progress possible.
Jeff Richardson
Fred Winer
EXECUTIVE DIRECTOR
PRESIDENT, BOARD OF DIRECTORS
vacation, and a life with far less stress.
Perhaps more than any other groups,
individuals with mental illnesses or
substance abuse issues know what
recovery is all about. Their illness have
2009 ANNUAL REPORT
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2009 — A Very
Special Year for Mosaic
WE REMINISCED ... The year 2009
was indeed special for Mosaic. We
celebrated our 25th Anniversary! In
doing so, we reflected on how far
Mosaic had come since its founding
in 1984 as a small day program for
individuals experiencing mental illness.
We reminded ourselves about all the
organizations that had been assimilated
into what has now become the largest
community-based behavioral health
organization in Maryland. We celebrated
our success at our annual awards
banquet in May, where we honored
several of Mosaic’s founders. And, we
were grateful for all the proclamations
and congratulations we received from
congressional, state and local legislators.
What will Mosaic look like in 2034, as
it celebrates its 50th Anniversary? We
hope that it will look very different. We
hope that researchers will have found
ways to prevent and cure bi-polar
disorder, schizophrenia and other mental
illnesses. We hope that our young
men and women will have no wars to
fight, and that the need for treatment
for traumatic stress disorders will have
dropped dramatically. We hope that
society will have found better ways
to protect its youngest members from
abuse and neglect.
But while we hope, we also plan for
a future where our services will still
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be needed. Our goal is to continue to
offer the best and most comprehensive
services we can to the community we
serve. That, indeed, will be something
to celebrate in 2034.
WE WELCOMED NEW PROGRAMS
... In July of 2008, Mosaic welcomed
two new programs into our family of
services: Granite House and Partners in
Recovery.
Granite House, a Carroll County
community-based behavioral health
program, merged with Mosaic,
expanding services to an additional
2,000 individuals. The merger also
resulted in Mosaic’s bringing child and
adolescent mental health services to its
new Westminster location.
In response to a growing need for
substance abuse treatment services
for our clients, Mosaic acquired the
Dundalk site of Partners in Recovery.
Partners in Recovery offers a wide
range of substance abuse treatment
options, including detoxification and
a specialized program for drivers
cited for DUI’s. The combination of
Partners in Recovery and Mosaic’s
dual diagnosis program has created a
wide range of treatment services for
individuals with substance
abuse issues.
WE WERE NAMED A COMMUNITY
IMPACT PARTNER BY THE UNITED
WAY ... The United Way of Central
Maryland awarded Mosaic a one-year
grant to help meet the basic needs of
clients in Mosaic’s Residential Crisis
Program. Last year, almost half of the
individuals enrolled in this short term
program were homeless at the time they
arrived. The majority had very few, if
any, family members involved in their
lives. The United Way grant is being
used to help clients as they prepare to
exit the program, i.e. locate affordable
housing, purchase medication, and cover
the basic resources they will need in
order to move back into the community.
WE PREPARED FOR AVENUES ...
Mosaic IT and program staff worked
diligently to prepare for the launching
of a new medical records system called
Avenues. This system will streamline
the extensive record keeping process
required of Mosaic as a health care
provider, eliminating a substantial
amount of redundant paper work.
Avenues will be used by Mosaic, as well
as its fellow Sheppard Pratt affiliates,
Way Station and the North Baltimore
Center.
This computerized system will enable
psychiatrists, therapists, social workers,
service coordinators, and other staff
MOSAIC COMMUNITY SERVICES
MOSAIC COMMUNITY SERVICES
Applauded Its Talented Clients
Mosaic clients displayed their artistic talents at an
art show held in February at Mosaic’s Administration Building in Timonium. Highly encouraged
by the excellent response, clients immediately began preparing for a second art show scheduled for
October 2009.
. . .
Admiring the artistic achievements of Mosaic clients.
Rocked and Rolled at Granite House
Over 150 guests rocked through the night on March
21st at Granite House’s third annual Rock Ball. Mosaic employees and supporters helped set the tone
for the evening with their own versions of ZZ Top,
David Lee Roth, and other well known rock stars.
. . .
Rock stars were in abundance at the Rock Ball.
Helped Clients Get Jobs – This year, Mosaic’s vocational program helped xxx clients in their search for employment. Counted among the best
employers of Mosaic clients is Westminster’s Gypsy’s Tea Room, which received Mosaic’s Supported Employer of the Year Award.
Held its 25th Anniversary Awards Banquet
Reached
to Help
More Children
Adolescents as
– Mosaic
served nearly 2,000 children under the age of 18 in FY09, and anticipates serving
OverOut400
guests
were inand
attendance
Mosaic
more in FY10 with the expansion of child and adolescent mental health services into Carroll County.
celebrated its 25th Anniversary on May 7th at its
5th25Annual
Awards
Banquet.
clients
Helped
Adolescents
Move on
with their Numerous
Lives – Mosaic’s
Transitional Age Youth Program provides youth with housing, helps them deal with
theirand
mental
health
problems,
teaches independent
skills, and supports their educational progress.
staff
were
acknowledged
for their living
outstanding
achievements over the year.
Provided Safe, Supportive Housing – Mosaic provided housing for 770 clients in FY09 in its 100 plus owned or leased homes and apartments
located
. . in. Baltimore City and Baltimore and Carroll Counties.
Among those honored at the Banquet were two Mosaic
founders, R. David Adelberg (left) and S. Gay Williams.
Board President, Fred Winer, is pictured on the right.
2009 ANNUAL REPORT
2009 ANNUAL REPORT
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Helped Adolescents Move towards Independence
Transitioning from adolescence to adulthood is difficult for any young person. Mosaic’s Transitional
Age Youth (TAY) Program provides youth with housing, helps them deal with their mental health issues,
teaches independent living skills, and supports their
educational progress. Twenty-five young adults
participated in the program last year.
. . .
Keisha, from Mosaic’s TAY program, prepares for her
interview that is featured in Mosaic’s new video.
Helped Clients Seek Employment
Finding jobs in this economy is difficult for everyone, especially individuals with mental health issues.
Mosaic’s vocational staff worked closely last year
with local employers to explore work opportunities
for 235 Mosaic clients. Mosaic honored Gypsy’s Tea
Room in Westminster this year with its Supported
Employer of the Year Award.
. . .
A Mosaic client learns her way around the kitchen under the guidance of her supervisor at Gypsy’s Tea Room.
Provided Daytime Rehabilitation Services
Over 900 individuals were enrolled in Mosaic’s three
Psychiatric Rehabilitation Programs last year. The
programs offer a wide range of activities to educate
clients about their illnesses, promote their physical
and mental well-being, and provide them with therapeutic recreational and social activities such as bowling, art classes, and community outings.
. . .
Granite House volunteer, Pam Maranto, assists a client
in preparing her artwork for the Mosaic client art show.
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MOSAIC COMMUNITY SERVICES
working with clients to enter up-to-date
client information into the system from
any agency site. In turn, this will help
ensure the sharing of accurate and timely
information on the client’s treatment
progress, medications, and services being
utilized. Mosaic anticipates that the first
stage of the system will be launched in
December 2009.
WE MADE PLANS TO
COMMUNICATE OUR STORIES
MORE EFFECTIVELY AND
EFFICIENTLY ... Nothing is more
powerful than hearing the words of
Mosaic clients whose lives have been
turned around by their own efforts and
the help of those around them. So that
others could hear their inspiring stories
and see these beautiful faces of recovery,
Mosaic commissioned a new video this
year. The video can be seen on Mosaic’s
website – www.mosaicinc.org.
With fewer dollars available in our
budget to print informational and
marketing materials, Mosaic is turning
to its website as its primary method of
communicating with the public. Look
for changes in our website over the
next several months as we add new
elements, create new links, and simplify
the navigation process. We will also be
working diligently to create an email
mailing list so that we can communicate
directly with our client families, donors,
and other friends. Our ability to email
newsletters, annual reports, and other
announcements will help ensure timely,
cost-effective communication with the
community we serve.
2009 ANNUAL REPORT
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Thanks to these donors...
Carla Adams
Mr. & Mrs. August Bruha
Jeffrey Dudley
William S. Jeffries
R. David Adelberg
Mr. & Mrs. John Burbridge
Family Services, Inc.
Jersey Pro Picture Perfect
American Visionary Art Museum
Darlene Byer
Phil & Sylvia Fenton
Anderson Industrial Contracting
CareFirst BlueCross BlueShield
Linda Field
Johns Hopkins University Museums
Harriet & Ellsworth Andrews
Linda Carling
Five Guys Burgers and Fries
Angel Systems Inc.
Lois Carr
Donald Gabriel
Anonymous Givers
Carroll Hospital Center
Carol Gange
Paul Appel
Catonsville Men’s Civic Assoc.
Spencer Gear
Arden Theatre Co.
Catonsville Pharmacy LLC
Geary Construction Co.
Lisa Ashton
Center Stage
James Gilbert
Lee & Betty Askren
Nancy Chance
Giovanni’s Restaurant
Austin Grill
Charles Theater
Penne Giuliani
BSM Gizmos Art
Vic Cheswick
Golden Corral
Bahama Breeze
Barrett Cisney
Chuck Graham
Mr. & Mrs. Thomas Bailliere
City Cafe
Greater Baltimore Med. Ctr.
Ballet Theatre of Maryland
Ann Clapp
Greg’s Bagels
Baltimore Blast
Lisa Coles
Nanette & Irvin Grief
Baltimore Cosmetic Laser Center
James Coley
Carolyn Hambleton
Baltimore Examiner
Colonial Downs
Hampton Inn-Camden Yards
Baltimore Magazine
Community Foundation of
Carroll Co.
Bernard Haske
Baltimore Museum of Industry
Baltimore Office of Promotion
and Tourism
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Jack Connelly
John & Pam Corckran
Heintz Bakery
Jerilyn Herbert-Walker
Michael Hilditch
Timothy Jordan
Jordan’s Steakhouse
Ed Kapraun
Bonnie & David Katz
Larry Katz
Jim Kefler
Walter Kehs
Joseph Kelly
Maureen Kendall
Melissa Kent
Jim Kepler
Carolyn Kilgore
Barbara Klingahoffer
Marlene Kurland
Laurel Park
Alicia Lucksted
Luray Caverns
Magic Elm Skateland
Diane Maistros
Bank of America
Corporate Office Properties Trust
Melanie Banti
Lisa Crabtree
Wayne & Bonnie Barnes
Denise Crapo
Barnes and Noble
Lisa Crawford
John Baronas
Linda Cress
Margaret Bartolini
Susan Cromwell
Norbert Bartosz
Gregory Cross
Jerry Bentley
Ronald Damiani
Val Bigelow
Deer Park Lions Club
Bill Bateman’s Bistro
John Dinwoodie
Bill’s Music House
Matthew Dobson
Hugs and Stitches
Roger Michel
Blair Mansion
Dover Downs Hotel & Casino
Dawn Hurley
Robert Miller
Madeline K. Brengle
Lori Doyle
Interactive Fitness
Tracy Miller
Vincent Brocato
Mr. & Mrs. Henry F. Drumheller
Patricia Jackson
Mitchell’s Golf Complex
Alex Brown
Kevin Drumheller
Sara Jacoby
Donna Moffett
Arthur Hildreth
Frederic F. Hinze
Marita Hipolito
Dr. Raymond Hoffman
Donald Hohne
Brian Hoover
Nicole Hospelhorn
Hotel Blue
Houlihan’s Restaurant
Barbara Lee Hoyt
Trudy Major
George Marcin
Maryland Historical Society
Richard and Eugenia Masland
Wayne Matheu
Jenny McCormick
McCormick & Schmick
Md. Transportation Dept.
John Merryman
Marybeth Merryman
MOSAIC COMMUNITY SERVICES
MOSAIC COMMUNITY SERVICES
MOSAIC REVENUE SOURCES
$24,091,169
.
Contributions 0.3%
Grants 4.8%
.
Other 2.0%
Commercial Insurance and HMOs 1.5%
Self Pay 4.3%
.
.
.
.
Medicare 3.6%
Other Government 15.0%
.
.
Medicaid & Maryland Health Partners 68.5%
MOSAIC EXPENSES
$23,900,292
.
Provision for Doubtful Accounts 1.1%
.
Penalties & Interest 1.9%
Repairs & Maintenance 2.8%
.
Expendable Supplies 3.3%
.
Purchased Services 19.5%
.
Depreciation & Amortization 4.0%
.
Employer Benefits 11.1%
.
Wages 56.3%
.
Helped Clients Get Jobs – This year, Mosaic’s vocational program helped xxx clients in their search for employment. Counted among the best
employers of Mosaic clients is Westminster’s Gypsy’s Tea Room, which received Mosaic’s Supported Employer of the Year Award.
Reached Out to Help More Children and Adolescents – Mosaic served nearly 2,000 children under the age of 18 in FY09, and anticipates serving
more in FY10 with the expansion of child and adolescent mental health services into Carroll County.
STATISTICALLY SPEAKING, IN FY09 MOSAIC…
Helped 25 Adolescents Move on with their Lives – Mosaic’s Transitional Age Youth Program provides youth with housing, helps them deal with
their mental health problems, teaches independent living skills, and supports their educational progress.
Served 5,768 children, adolescents and adults.
Provided substance abuse treatment for 389 individuals.
Provided Safe, Supportive Housing – Mosaic provided housing for 770 clients in FY09 in its 100 plus owned or leased homes and apartments
Provided
231,621
services
located
in Baltimore
Cityfor
andclients.
Baltimore and Carroll Counties. Served 88,581 meals.
Served 4,972 individuals in its clinics.
2009 ANNUAL REPORT
2009 ANNUAL REPORT
Provided transportation to and from Mosaic programs for 1,819 clients.
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Our FY09 Board of Directors
Accreditations, Licensures, and Awards
Fred Winer, President
Robert A. Miller, Vice-President
Debbie Scoblick, Secretary
Frederic F. Hinze, Treasurer
R. David Adelberg, JD
Vincent Brocato
Lisa Crawford
Matt Dobson
Donald Gabriel, JD, PhD
Nicole Hospelhorn
Sara Jacoby
Bonnie Katz
Alicia Lucksted, PhD
Wayne F. Matheu, CPA
Mary Ellen Saterlie, PhD
Robert L. G. Williams
Susan Gay Williams
Pam Zappardino
Mosaic is nationally accredited by the Commission on Accreditation
of Rehabilitation Facilities (CARF). Its programs are approved or
licensed by the Maryland State Departments of Health and Mental
Hygiene and Human Resources. In recognition of its outstanding
management practices, Mosaic received a Standards of Excellence
Award from Maryland Nonprofits.
EXECUTIVE DIRECTOR
Jeffrey W. Richardson, MBA, LCSW-C
Our Programs
Behavioral Health Centers
Residential Services
Residential Crisis Services
Psychiatric Rehabilitation Day Programs
Vocational Services
Therapeutic Group Homes
Medical Day Care
Substance Abuse/ Dual Diagnosis Treatment
In-Home Services
Transitional Age Youth Program
Family Information & Referral
Provided Safe, Supportive Housing
Mosaic provided housing last year for 770 of its
clients. Many clients are able to live on their own in
the community with limited help from staff, while
others require intensive support. Without Mosaic’s
residential services, many of these individuals would
be homeless.
. . .
Mosaic owns or leases over 100 homes and apartments
for its clients.
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MOSAIC COMMUNITY SERVICES
... as well as to these.
Christal Moore
Maggie Reitz
The Electricians
Gay & Judd Williams
Carol Morningstar
Remomo Cafe Italia
The Lacrosse Museum
Robert Williams
Mt. Vernon Estate & Gardens
Renew Organic Day Spa
The Salon at Mays Chapel
Alfred Windesheim
Mt. Washington Bike Shop
Laura & Carlton Rhodes
The Spa at Roop’s Mlll
Mr. & Mrs. Fred Winer
Kathryn Murphy
Mr. & Mrs. Jeffrey Richardson
Milton Toelle
Wintergreen Resort
Museum of the
Shenandoah Valley
Ridge Engineering
Tuxedo House
Tonya Ringgold
US Foodservice
Woman’s Club of
Westminster MD
River Street Sweets
United Way of Central Maryland
Trudy Ryan
United Way of Southeastern PA
Mary Ellen Saterlie
Tom Vasold
. . .
James Schumacher
Dottie Vinopal
Charles Schwartz
WJZ-TV
Deborah Scoblick
Wachovia Foundation
Shawe & Rosenthal, LLC
Shaw Wilgis
While every attempt was made to list
all donors, we may have inadverently
missed some. We sincerely apologize and
ask that you contact our Development
Office so that we can correct our records,
410.453.9553 x1141.
My Office Products
NAMI
Hunter Nesbitt
John Nesbitt III
New Windsor State Bank
Newseum
Olive Garden
Jean Ottey
Outback Steakhouse
Sheppard Pratt Health
System Inc.
Jenny Padgett
Steve Tuttle
Paintball Wholesalers Inc.
Carol Shilling
Panera Bread
Alfred Singer
Paradise Professional Pharmacy
Tim Smith
Partnership-Healthier Carroll Co.
Spotlighters
Robert Patchan
Betsy Spragins
Valerie Peel
Matt Peeling
St. Andrews Christian
Community Church
Peminic, Inc.
St. John’s Catholic Church
Phillips Seafood Restaurant
Elizabeth Stoddard
Patricia Pinkerton
Daniel Symonds
Pizza Hut of Maryland
Tail End Kennels
Terri & Shimshon Plotkin
Tapas Teatro
Psychiatric Foundation, Inc.
Oleg Tarkovsky
Rainbow Dinner Theatre
Steven Tatro
Walter Ramberg
Taylor Foundation
Wooly Mammoth Theatre Co.
Pam Zappardino
How To Donate
Donations are gratefully accepted by mail, phone, or
on-line at our website. For more information, contact
the Mosaic Development Office at 410-453-9553 or email
[email protected].
2009 ANNUAL REPORT
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An affiliate of the Sheppard & Enoch Pratt Foundation
ADMINISTRATIVE OFFICES
1925 Greenspring Drive . Timonium, MD 21093
410-453-9553
SERVICE LOCATIONS
Main switchboard: 410-453-9553
1931 Greenspring Drive, Timonium
3525 Resource Drive, Randallstown
5 Bloomsbury Avenue, Catonsville
7 Bloomsbury Avenue, Catonsville
22 Bloomsbury Avenue, Catonsville
20 Winters Lane, Catonsville
Sheppard Pratt Campus, Ellicott City
Sheppard Pratt Campus, Towson
288 E. Green Street, Westminster
255 Clifton Boulevard, Westminster
1101 North Point Boulevard, Dundalk
www.mosaicinc.org
A Journey to be Shared
The services and facilities of Mosaic Community Services, Inc. are operated on a nondiscriminatory basis. The policy prohibits discrimination
on the basis of race, color, spirituality, gender, sexual orientation, age, national origin, disability, or any other basis proscribed by law. It applies
to the provision of services, use of facilities, granting of accommodations, and opportunity to participate in programs or activities.
2009 ANNUAL REPORT