Brian Frost, Ph.D. - The Department of Psychology

Brian Frost, Ph.D.
383 Bear Cub Way
Bogart, GA 30622
719.661.8902
[email protected]
EDUCATION
Ph.D., The University of Tennessee, Knoxville
College of Business Administration
Major: Industrial/Organizational Psychology
Degree Awarded: 2005
Chair: Lawrence R. James, Ph.D.
B.S., The University of Georgia, Athens
Honors Program
Major: Psychology
Degree Awarded: 1998
Magna cum laude with High Honors
Teaching Interests: Assessment, Human Resource Management, Labor Relations, Leadership, Management, Methods,
Organizational Behavior, Organizational Development, Organizational Structure/Design, Performance Management,
Selection/Staffing, Statistics, and Strategy.
Research Interests: Employee Engagement and Retention, Leadership Assessment and Development, Service-Profit
Chain, Organizational Climate/Culture, Strategic Talent Management, and Workplace Deviance.
PROFESSIONAL TIMELINE
Director, I/O Master’s Program, The University of Georgia, Athens, GA
Executive Assessment Consultant, IBM, Remote
Adjunct Faculty, The University of the Rockies, Colorado Springs, CO
Lead Consultant & Assessment Manager, Corvirtus, LLC, Colorado Springs, CO
Consultant, The Home Depot, Atlanta, GA
Graduate Research Assistant, Career Services Center, The University of Tennessee
Leadership Development Coach, Professional MBA Program, The University of Tennessee
Course Instructor, College of Business Administration, The University of Tennessee
Graduate Teaching Assistant, College of Business Administration, The University of Tennessee
Consultant, Tennessee Assessment Center, Knoxville, TN
Developmental Exercise Coach, Center for Executive Education, The University of Tennessee
Graduate Research Assistant, College of Business Administration, The University of Tennessee
1/15 to Current
11/11 to 12/14
7/11 to 5/14
2/07 to 7/11
5/05 to 1/07
8/04 to 5/05
11/02 to 10/03
8/02 to 12/03
8/01 to 7/04
11/99 to 5/05
10/99 to 5/05
8/99 to 7/04
TEACHING EXPERIENCE
Adjunct Faculty, PSYC6380: Workplace Psychology II
2014
Adjunct Faculty, ORG 8615: Advanced Topics in Organizational Development & Leadership 2011 - 2014
Adjunct Faculty, ORG 7650: Organizational Systems & Conflict Theories
2011
Instructor, BA 201: Introduction to Business Administration Lab
2004
Instructor, MGT 411: Labor Relations and Collective Bargaining
2002 – 2003
Instructor, MGT 301: Management Information Systems Lab
2001- 2002
Guest Lecturer, The University of Georgia Psychology Department
2006
 Described use of assessments to drive organization-wide talent management practices at a Fortune 50 company.
Guest Lecturer, The University of Tennessee Law School
2003 & 2004
 Elaborated on pre-employment testing issues relevant to legislation and cases taught in employment law course.
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ACADEMIC EMPLOYMENT
I/O Psychology Program, The University of Georgia (Athens, GA)
IOMP Director & Faculty Member
January 2015 to Current
 Facilitating the administration of a new professional master’s program in I/O Psychology via budgeting,
marketing, recruiting, and general management of students, faculty, and planning.
 Serving as a faculty member in the Psychology Department and teaching graduate courses in the IOMP, I/O
Ph.D. and other programs, as needed.
Organizational Leadership Program, The University of the Rockies (Colorado Springs, CO)
Adjunct Faculty
May 2011 to May 2014
 Taught organizational systems, development, and leadership courses in night and weekend formats to working
professional enrolled in professional doctorate program in organizational psychology.
Center for Executive Education, The University of Tennessee (Knoxville, TN)
Developmental Exercise Coach/ Facilitator
October 1999 to May 2005
 Facilitated and debriefed team-building exercises for professionals enrolled in developmental programs,
including the Physician’s Executive MBA, the Senior Executive MBA, and the Professional MBA programs.
 Diagnosed and provided feedback on management team group dynamics and communication barriers.
Career Services Office, The University of Tennessee (Knoxville, TN)
Research Assistant/Project Coordinator
August 2004 to May 2005
 Wrote grant proposals and drafted timeline and evaluation plan for three-year, cross-program project.
 Coordinated execution of action plan for multiple campus directors and deans on a cross-program project team.
 Conducted mock interviews and provided feedback to over 75 job seekers.
Professional MBA Program, The University of Tennessee (Knoxville, TN)
Leadership Development Coach
November 2002 to 2003
 Designed leadership development plans and implemented them via monthly one-on-one coaching sessions.
 Integrated results from cognitive and personality assessments, multisource feedback reports, assessment center
data, and interpersonal feedback to create individualized performance improvement plans.
 Coached nine clients ranging from a Fire Lieutenant to a Medical Lab Supervisor to a Senior Design Engineer.
University Outreach and Continuing Education Center (Knoxville, TN)
Training Evaluation Consultant
Summer 2001
 Developed an online distance learning program evaluation instrument.
 Collaborated with program directors and instructors involved with online courses to target feedback needs.
MBA Program, The University of Tennessee (Knoxville, TN)
Data Analyst
August 2000 to May 2001
 Coordinated online assessment and created individualized multi-source feedback reports, containing team
members’ performance ratings of the MBA student across ten dimensions.
 Designed and produced the end-of-semester MBA Program Evaluation packet.
CONSULTING/INDUSTRY EMPLOYMENT
IBM (Remote)
Manager, Leadership Solutions Consulting
November 2011 to Dec 2014
 Led a brand new global consulting team of senior consultants tasked with establishing a new product line of
leadership assessment and development solutions.
 Collaborated with global sales and consulting leaders to create a strategic plan for developing a comprehensive
package of best-in-class leadership consulting products and services to address global market needs.
Executive Assessment Consultant
 Partnered on global internal and client project teams to design, deploy, and ensure the continued value of
technology and data-driven human capital solutions.
 Designed custom online assessment solutions and conducted and presented on validity and ROI studies to active
clients. Responsible for client accounts representing $1.1 M in annual revenue.
 Generated new sales, cross-sells, and up sells via in-person and teleconference meetings and presentations.
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Corvirtus, LLC (Colorado Springs, CO)
Lead Consultant & Assessment Development Manager
February 2007 to July 2011
 Managed cross-functional teams in the design and implementation of off-the-shelf and custom survey solutions,
hiring systems, leadership and developmental assessments, and 360˚ feedback systems.
 Partnered on new and existing business leads via phone consultations, proposal writing, and sales presentations.
 Assigned to client accounts representing just over $1.2M in annual revenue.
 Designed, deployed, and coordinated the implementation of an entry-level hiring system for 800+ locations.
 Trained thousands of front-line and district managers on using products to improve talent management efforts.
 Facilitated competency modeling workshops with C-Suite executives in firms ranging from a rural, 15-unit
grocery chain to a global, Fortune 500 organization.
The Home Depot (Atlanta, GA)
Assessment Consultant
May 2005 to January 2007
 Consulted on talent management projects across all business functions and at all levels of the organization.
 Designed new hiring process for organization-wide change initiative and trained and managed cross-functional
client team in executing process to re-structure sales employees across 32 stores.
 Redesigned internal selection process for district managers and partnered with field operations and HR leaders in
administration and decision-making.
 Conducted in-depth assessments, created reports, and delivered individualized feedback to executive candidates.
 Directed the integration of call center, warehouse, and retail hiring processes for newly acquired companies.
 Completed Future Leaders Program summer internship (2005); Named HR Employee of the Month (March ‘06).
Tennessee Assessment Center (Knoxville, TN)
Talent Assessment Consultant
November 1999 to May 2005
 Served on a small team of assessment consultants specialized in conducting assessment centers on director-level
candidates for various Fortune 500 clients for hiring, restructuring, and developmental purposes.
 Evaluated the performance of over 800 participants in written, one-on-one, and group exercises.
 Wrote and edited feedback reports prior to delivery to both the client organization and the participant.
REFEREED PUBLICATIONS
Frost, B.C. Ko, C.E., & James L.R. (2007). Implicit and explicit personality: A test of a channeling hypothesis for
aggressive behavior. Journal of Applied Psychology, 92, 1299-1319.
Hoffman, B. J. & Frost, B.C. (2006). Multiple intelligences of transformational leaders: An empirical investigation.
International Journal of Manpower, 27, 37-51.
James, L. R., McIntyre, M. D., Glisson, C. A., Green, P. D., Patton, T. W., LeBreton, J. M., Frost, B. C., Sablyinski, C.
J., Mitchell, T. R., & Williams, L. J. (2005). A conditional reasoning measure for aggression.
Organizational Research Methods, 8, 69-99.
INVITED PUBLICATIONS
Frost, B.C. (2010, October 8). How do I improve team morale? Leadership: A supplement to the Colorado Springs
Business Journal. p. 5.
CONFERENCE PRESENTATIONS
Wood, L., Hoffman, B., & Frost, B.C. (2013). Forecasting profitability: Strong, positive climate for OCB pays off.
Paper presented at the 28th annual conference for the Society for Industrial and Organizational Psychology,
Houston, TX.
Hoffman, B. & Frost, B.C. (2013). I-O research & practice: Why can’t we be friends? Invited Session for Master
Collaboration presented at the 28th annual conference for the Society for Industrial and Organizational
Psychology, Houston, TX.
LoPilato, A.C., Kennedy, C., Wood, L., Hoffman, B. & Frost, B.C. (2012). Unit attitudes, performance behaviors. And
financial performance: A longitudinal study. Symposium presented at the 27th annual conference for the Society
for Industrial and Organizational Psychology, San Diego, CA.
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Wood, L., Hoffman, B., Bynum, B., & Frost, B.C. (2011). When the going gets tough, organizational climate makes the
difference. Paper presented at the 26th annual conference for the Society for Industrial and Organizational
Psychology, Chicago, IL.
Wright, M. & Frost, B.C. (2009). The relationship between team-level aggression and basketball performance.
Paper presented at the 118th annual American Psychological Association Convention, San Diego, CA.
Frost, B.C. & Hyatt, D. (2008). 2008 Industry survey results: Are we recruiting, hiring, and engaging a diverse
workforce? Invited Session presented at the Multicultural Talent Summit for the Multicultural Foodservice and
Hospitality Alliance, Chicago, IL.
Frost, B.C. (2006). A test of the channeling hypothesis/integrative model of aggression. Symposium presented at the 21st
annual conference for the Society for Industrial and Organizational Psychology, Dallas, TX.
Frost, B.C. & McIntyre, M.D. (2003). Measuring implicit versus explicit aggression: Who’s ready to rumble? Symposium
presented at 18th annual conference for the Society for Industrial and Organizational Psychology, Orlando, FL.
Frost, B.C. (2002). Measuring implicit versus explicit aggression: Who’s ready to rumble? Invited Session presented at
2002 Tennessee Psychological Association Convention, Nashville, TN.
GRANTS
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Received top ratings in reviews from $750,000 FIPSE proposal, but the fund was cut by Congress (2005)
UT College of Business Administration Scholarly Research Grant, $2,500 (2002)
ACADEMIC HONORS & AWARDS
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Graduate Teaching Award Finalist, UT College of Business Administration (2004)
Pilot Oil Chair of Excellence Scholar (2002-03)
Graduated magna cum laude with High Honors (1998)
Selected to Leadership Resource Team (1996-98)
Alumni Academic Scholarship (1994-98)
Riverwood International Scholarship (1994-96)
PROFESSIONAL SERVICE
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Ad hoc reviewer for Journal of Applied Psychology (2008)
Reviewer for Society for Industrial and Organizational Psychology Conferences
Reviewer for Academy of Management Conferences
Reviewer for the Academy of Human Resource Development International Conferences
COMMUNITY SERVICE
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Leadership Pikes Peak, Colorado Springs, CO (Consulting role)
Chancellor’s Leadership Class, University of Colorado at Colorado Springs (Training role)
Habitat for Humanity, Colorado Springs, CO and Atlanta, GA (Volunteer role)
KaBOOM!, Atlanta, GA (Volunteer role)
AFFILIATIONS
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Society for Industrial and Organizational Psychology
Academy of Management – HR and OB Divisions
American Psychological Association
Phi Beta Kappa National Honors Society
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