Order-Fulfillment Process

Transcription

SAP ERP SD Process lecture
3/12/2014
‫אוניברסיטת בן גוריון‬
‫המחלקה למערכות מידע‬
ERP -‫מבוא ל‬
'‫תשע"ה סמסטר א‬
‫דוד דניאלי‬
Sales & Distribution (SD)
(Order-Fulfillment Process)
(Order-to-Cash Process)
SAP ERP SD Process
Lecture Objective
Learning the Sales and Distribution process
and
how SAP ERP support it
‫סמסטר א' תשע"ה‬
‫גוריון‬-‫אוניברסטית בן‬
2
1
3/12/2014
Lecture Agenda
SAP ERP SD Process
g SAP
ERP system structure
g How
SAP ERP mange the Sales & Distribution process
g Introduction
g SAP
to GBI business case
ERP Lab
● Log-in, user set up & navigation
● SD Case practice
Session Agenda
SAP ERP SD Process
g SAP
ERP system structure
g How
SAP ERP mange the Sales & Distribution process
g Introduction
g SAP
3
to GBI business case
ERP Lab
● Log-in, user set up & navigation
● SD Case practice
4
2
3/12/2014
SAP ERP SD Process
SAP ERP
System Structure
5
SAP Business Suite
SAP ERP SD Process
SAP PLM
SAP
SRM
SAP ERP
SAP
CRM
SAP SCM
SAP NetWeaver
6
3
SAP ERP SD Process
SAP ERP SD Process
3/12/2014
SAP ERP Modules
7
SAP ERP Data structure
Transaction
data
Master data
Organizational data
8
4
SAP ERP SD Process
SAP ERP SD Process
g Represents
3/12/2014
SAP ERP Reporting structure
9
Organizational Data
the business structure of the organization
g It
is a operational unit where cost and/or revenue can be
monitored managed
g Any
process or activity in the organization must be related
to Organizational Data
10
5
3/12/2014
Master data
SAP ERP SD Process
Basic data
Sales
Quailty Mgmt.
Purchasing
Work scheduling
Plant stock
The master data represents:
• Materials
• Customers
• Suppliers
Costing
Classification
MRP
Storage
Forcasting
SAP ERP SD Process
Accounting
11
Transaction Data
g Transaction
data is created when a process is executed
g Transaction
data must includes:
● Organizational Data
● Master Data
● Situational data: who, where & when
g When
a transaction is executed a document is created
g Transaction
data is a short term activity related data
which is assigned to master data
12
6
3/12/2014
SAP ERP SD Process
How SAP ERP manage the
Order-Fulfillment process?
SAP ERP SD Process
13
Order Fulfillment process review
Pre-sales
Activities
Sales Order
Entry
Availability
Check
Pick
Materials
Payment Receipt
Invoice
Customer
Pack
Materials
Post Goods
Issue
14
7
SAP ERP SD Process
3/12/2014
Process triggers
g Customer
g Sales
Person
SAP ERP SD Process
15
Organizational data basic
g Client
g Company
Code
g Plant
16
8
SAP ERP SD Process
g Sales
3/12/2014
Organizational Data SD
Organization
g Distribution
Channel
g Division
g Sales
Area
SAP ERP SD Process
17
Sale Organization (SO)
g SO
is responsible for all the sales activities within the
segment
● Pricing conditions
● Customer liability
g SO
enables to divide the market to segments
g SO
is the highest level of organization in the SD process
g
All sales data can be aggregated & summarized into SO
18
9
SAP ERP SD Process
g Company
g SO
Sale Organization (SO)
Code must have a least one SO
can be assigned to only one company code
SAP ERP SD Process
g DC
3/12/2014
19
Distribution Channel (DC)
defines how products will be sold to customers
g Each
DC is responsible for its own sale strategy, pricing
conditions and shipment method
g Sales
performance can be measured on the DC level
20
10
SAP ERP SD Process
g Sales
g DC
3/12/2014
Distribution Channel (DC)
Organization must have at least one DC
can be assigned to multiple Sales Organization
SAP ERP SD Process
g Division
g
Division
enables to group materials, products, or services
Division is typically assigned to a product line
gA
product can be assigned to only one division
21
22
11
SAP ERP SD Process
g Sales
3/12/2014
Division
Organization must have at least one Division
g Divison
can be assigned to multiple Sale Organizations
SAP ERP SD Process
g Sales
23
Sales Area (SA)
area is a unique combination of:
● Sales Organization
● Distribution Channel
● Division
g SA
enables to control and monitor how products
(Division) are sold through sales channel (Distribution
Channel) and market segment (Sales Organization)
g Sales
Area can be assigned to only one Company Code
24
12
3/12/2014
SD Organization structure
SAP ERP SD Process
Distribution Channel Wholesale (WH)
Distribution Channel Internet (IN)
US West
UW00
US East
UE00
CC US00
Credit Control Area (global) GL00
Client GBI
25
SD Organizational Structure
SAP ERP SD Process
Client
Global Bike
Global Bike Inc.
Global Bike Germany GmbH
Company Code
1
US West
US East
Wholesale
Internet
Sales Organization
Distribution Channel
Retail
Retail
Wholesale
Cloth
Bicycles
Accessories
3
3
Bicycles
Business
2
1
1
Customers
Cloth
Division
26
13
3/12/2014
Master data: Customer
SAP ERP SD Process
g General
data
g Accounting
g Sales
data
Area Data
SAP ERP SD Process
27
Master data: Customer-Material Info Records
g It
combines a single material data and a single customer
data as a single record for history
Sales Order
Material Master
Customer Master
Material-Customer
Information Record
28
14
SAP ERP SD Process
g Determine
3/12/2014
Master data: Pricing Conditions
the selling prices
29
SAP ERP SD Process
Introduction to
Global Bike Inc. (GBI)
Case Study
30
15
SAP ERP SD Process
3/12/2014
About GBI
g
GBI is a global manufacturing company of professional bicycles
g
Their product strategy is focusing on:
● Quality
● Toughness
● Performance
31
SAP ERP SD Process
GBI Organizational Structure
Enterprise
Global Bike Group
Co-CEO John Davis
Co-CEO Peter Schwarz
Global Bike US Inc.
Dallas
Miami
San Diego
Global Bike Germany GmbH
Heidelberg
Hamburg
Companies
Plant
32
16
SAP ERP SD Process
g Finished
3/12/2014
Materials
Goods
● Touring Bikes (Deluxe, Professional)
● Off-Road Racing Bikes (Men, Women)
g Semi-Finished
Goods
● Carbon Composite Wheel
● Off Road Aluminum wheel
● Touring
Aluminum wheel
SAP ERP SD Process
g Raw
Materials
Materials
g Trading
Goods
● Tires
● Air Pump
● Chines
● Helmet
● Frames
● T- Shirt
● Seats
● Water Bottle
33
34
17
SAP ERP SD Process
g GBI
3/12/2014
Distribution Partners
sales exclusively through dealers in US and Germany
SAP ERP SD Process
g Order-to-Cash
35
36
Process 1
Process
● Sales and Distribution (SD)
● Materials Management (MM)
● Financial Accounting (FI)
18
SAP ERP SD Process
3/12/2014
Process 2
g Procure-to-Cash
Process
● Procurement
● Materials Management (MM)
● Financial Accounting (FI)
SAP ERP SD Process
37
IT Strategy
g To
migrate from running independent applications to
centralized environment by utilizing SAP ERP
g This
centralized approach will enable GBI to control the
operational environment:
● Consistency of operations and
● Process integrity
38
19
SAP ERP SD Process
g Reduce
g Deliver
GBI Objectives
costs and
best-in-class system to all divisions
3/12/2014
39
20

Order-Fulfillment Process

Transcription

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