x-active Product Flyer en.cdr

Features and Functions
General Description
The x-active software is a standard
software as a service solution for machineto-machine (M2M) communication. This
software is able to connect geographically
dispersed devices worldwide wirelessly
with a centralized server using a high
efficient protocol. This connection
connec
needs to
set high standards in terms of data
security, reliability, integrity as well as
accessibility of devices.
Various technologies have been
introduced to allow efficient and costcost
saving access to these distributed
istributed devices.
Moreover, customers can
n integrate the
system into their existing IT infrastructure
and connect their own products (e.g.
trucks or vending machines) to it without
the need of cost intensive investments .
Simply connect the existing IT systems to
x-active
active and make use of real time data
and control.
ettex has designed the
he software to be
highly scalable and secure.
•
Maintenance
The Maintenance features & functions
support the user of the system to
manufacture the system in a production
environment and in case of malfunction
have appropriate
iate tools and functions at
hand to detect and solve the problems.
prob
The following functions are part of the xactive software:
•
•
•
•
Fig.: General M2M System layout
Features and Functions
Administration
With the build in Administration
functionality the system user is able to
administrate the system in a proper way
and keeps the system operational.
Functions for performing the administration
include:
•
•
•
•
Access management
Authentication
Configure alarm settings
ettings @device
@
Configure wireless connection
onnection settings
@device
Rev. 1.0, 2011-09-20
Manage x-active configuration
onfiguration
@device from server
erver
•
•
Device factory mode
ode
Read configuration
onfiguration parameters
Store device parameters
arameters
Test connection
Software update/
pdate/ default
parameters
Remote maintenance
aintenance operations from
server for device
Read system status
Read error list
Read debug information
Read and set configuration settings
Maintenance operations
perations - server
Store error list
Store debug information
Update device software
oftware from server
Compatibility check
Integrity check
Over the air (OTA) update
Update device software
oftware
Software update
pdate for customer
device support
Operation
Based on the long experience with M2M
systems ettex has developed its unique
features and functions for operations and
its operation management. Feature
highlights include
ude things like protocol
efficiency, two way GPRS communication
and standard interfaces. The complete list
includes:
•
•
•
•
•
Non-Functional
Server scalability
calability (computing &
storage)
Support of different GSM module
vendors
Standard ettex API@devices
API@d
Support of RS232
32 and USB
Support of GSM modules featuring
GPS
Auto discovery und auto
uto
provisioning of devices
evices
Device identification
Logging
Support of monitoring tools
t
(Nagios
and compatible)
Transmit to customer server
erver
Data transformation
Configurable data storage
Standard plugin:
lugin: ettex SOAP
connector
Support of pull-plugins
lugins
Support of push-plugins
lugins
Alarm priorization
Receive from customer server
erver
Data transformation
Configurable data storage
Standard plugin:
lugin: ettex SOAP
connector
Support of pull-plugins
lugins
Support of push-plugins
lugins
Receive device data
Device alarms
Receive from device
High efficient protocol
Transaction integrity
Single data delivery
Transmit to device
High efficient protocol
Transaction integrity
Single data delivery
Device accessibility
Operation & Support
Server Operation
Using a state of the art hosting centre
ettex operates the server in a professional
and secure way following the ITIL process
scheme.
• Server operated 24x7 in ettex hosting
centre
• Server availability > 99,3%
• Server and connectivity monitoring
24x7
• Test and verification
erification system for
problem analysis
• SMSC connectivity
• VoIP connectivity
Support
Equipped with specialists for the ettex
M2M solution the friendly service desk
takes care of your questions and
problems. Following the ITIL processes
proc
ettex secures a fast and transparent ticket
handling.
• ettex support operated 8x5
• supported languages English and
German
• ettex support staffed with qualified
engineers
• Automatic ticket exchange possible
Software Maintenance
ettex maintains the software over lifecycle
and enhances the features according to
the product roadmap.
• Regular bug fix cycles
• New features and enhancements
Further information can be obtained upon
request by:
M2M Simplexx GmbH
Am Hochacker 4
D-85630 Grasbrunn
T +49 (0) 89 8003 2600
F +49 (0) 89 8003 2601
[email protected]
Rev. 1.0, 2011-09-20