Custom On Hold Messages Are Valuable For Your Business

Custom on Hold Messages Are Valuable For Your Business
Some organisations spend a fortune building elaborate advertising and public relations
campaigns. All designed to create a desired image in the marketplace.
But when it comes to the company telephone many fail to follow-up and capitalise on all that
image boosting expenditure.
When the company telephone rings callers expect to hear something that matches the quality
image they have in mind. The image that is the result of all that A&P.
Instead the caller may hear only a blunt response. It may go something like “g’day, dunno, I’ll
have a look”. Then silence on the line.
How long will any caller wait before
hanging-up and going elsewhere?
Perhaps that answers the question Why
Do You Need On Hold Messages for
Your Business?
REDUCING THE INCIDENCE OF
HANG-UPS
An expertly produced telephone On
Hold program will reduce the number of
callers who hang-up.
Media Group, the business audio
specialists have the experience, the
facilities and the people to craft
effective and captivating On Hold
programs.
Keeping callers happy when On Hold means keeping them entertained and informed with a
series of short informative messages interwoven with instrumental music.
Media Group clients choose from a range of professional male and female voice over artists to
read the On Hold messages. For continuity the same voice or voices can be used on all company
communications including Greetings, After Hours Messages and more.
Click on mediagroup.co.nz