Accessibility at Warwick Castle

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Accessibility at Warwick Castle
Toilets at Warwick Castle
There are four sets of toilets located across the Castle and grounds.
Please refer to your map and the following information for details.
The Coach House / Stables Courtyard - Please note, the accessible facility is
accessed via the ladies entrance and is located immediately on the right hand
side. This is a unisex facility. Baby change facilities are also available.
The Undercroft - These toilets are accessed via stairs and are not wheelchair
accessible. Baby change facilities are available in the male and female toilets.
A larger family unit is located on the left between the male and female toilets.
The Conservatory - Accessible toilets are available in both the male and female
toilets which are located on either side of the building.
The Mill & Engine House – For a step free route, please use the Riverside pathway
to access the Mill. An accessible unit and baby change facility is available.
Top Tips
The Mill & Engine House – This building is
fully accessible including wheelchair lifts and
If using mobility aids or pushchairs an accessible toilet. Use the Riverside
Pathway (located by the River Island bridge)
we recommend accessing the
to avoid steps.
Central Courtyard through the
archways avoiding the cobbled
The Conservatory – The Conservatory is fully
stones of the Barbican, noted as
accessible and is an ideal place to relax with
number 23 on the map.
tables and seating. A TV screen displays a
show-reel of Warwick Castle’s 1100 year history.
Riverside Access – The main path to the
River Island bridge is very steep and can be
difficult for wheelchairs and pushchairs to
navigate. We recommend using the path
closest to the rear of the Mound (between
the picnic benches) as this path is less steep
and easier to navigate.
Pushchairs – Where areas are inaccessible for
pushchairs, they should be left at the
entrance to the attraction.
Thank you for visiting Warwick Castle.
We are keen to receive feedback about how we can make our
attraction more accessible for guests. If you have any comments
or suggestions please contact us using the details below:
email [email protected] or telephone 01926 495 421
Accessibility at
Warwick Castle
Our aim is to provide you with information to assist you
in navigating the Castle and grounds. We recommend
using this guide in conjunction with our map.
Warwick Castle was built as a mediaeval fortress and
as such has a number of steps, narrow passageways and
low doorways which can present a challenge to guests
with reduced mobility. Should you require any further
assistance during your visit, please speak to a member
of the team who will be happy to help.
Shows at Warwick Castle
Our shows take place outside
and are fully accessible to all
guests. We recommend
arriving 5-10 minutes before
the show to secure a good
view. Check our show times
board to see which shows
take place during your visit
to help plan your day.
Quick Guide to Accessible Attractions at Warwick Castle
Attractions
1
2
3
4
5
6
7
8
11
12
13
14
15
16
17
18
19
20
22
24
26
Wheelchair
Princess Tower
Pageant Playground
✓
Great Hall, State Rooms & Chapel*
Kingmaker
Castle Dungeon**
✓(4 rooms)
Merlin: The Dragon Tower
Warwick’s Royal Weekend Party*
Mill & Engine House
✓
Rose Garden
✓
Trebuchet
✓
Jousting Arena
✓
River Island
✓
The Mound
Birds of Prey Lawn
✓
Birds of Prey Mews
✓
Pageant Field
✓
Peacock Garden
✓
Conservatory
✓
Gaol
Watergate Tower
Bear Tower
Dream of Battle
✓
FACiliTieS AT
WArWiCk CASTle
Assistance Dogs
Registered assistance dogs are permitted
onsite and can accompany guests through
all areas of the Castle and grounds, with the
exception of the Towers & Ramparts, The
Castle Dungeon and Merlin: The Dragon
Tower attractions. Registered assistance
dogs must not be left unattended.
Reduced
Mobility
Assistance
Dogs
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Pushchair
✓
✓
✓
✓
✓
✓
Step Count
75
0
6
33
57
53
71
26
0
0
0
0
47 (front); 77 (back)
✓
✓
✓
✓
✓
✓
0
0
0
0
0
24
14
1
1
Please note: Attraction numbers
refer to the number system used
on the Warwick Castle gatemap.
* The Great Hall, State Rooms &
Chapel and Warwick’s Royal
Weekend Party – There are 10
steps at the entrance to these
attractions. Guests who are able
to ascend these steps can use the
wheelchair provided (located at the
top of the steps). The step counts
for these attractions exclude the
initial 10 steps. Please speak to a
member of the History Team at
the entrance to the Great Hall for
more information about how to
access these areas.
** The Castle Dungeon – The last four
rooms are wheelchair accessible and
available free of charge to wheelchair
users. Please speak to the team at
the Castle Dungeon entrance for
more information. The Castle
Dungeon is dark with narrow stairs
so may be unsuitable for guests
with reduced mobility.
Feasting and Trading
First Aid
Wheelchair Hire
The Coach House in the Stables
Courtyard serves main meals and light
bites and is accessible for all guests.
All seasonal outdoor units are also
fully accessible. Souvenirs, drinks and
snacks can be purchased from the
Courtyard shop, the Stables shop and
seasonal outdoor units. Multimedia
guides are available to hire from the
Stables shop and require a credit/
debit card to be left as a deposit.
We have a number of fully trained
First Aiders available who are
happy to help. Should you require
any First Aid treatment during your
visit please speak to a member of
the team who will arrange for a
First Aider to assist you.
Please note, we have a robust
procedure in place for accidents
and emergencies, for which our
team are fully trained.
There are a limited number
of wheelchairs available on a first come
first served basis, subject to availability.
A refundable deposit of £10 is required,
payable at the Ticket Office. Please note,
failure to return or damage to the
wheelchair may result in the deposit
being retained for repair or replacement.
Please speak to a member of the
Welcome team to find out more about
this service.

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