Folie 1 - Kursana

Company Presentation
July 2015
Mein sicheres Zuhause.
1
Goal
► Goal
Portrait
Spectrum
of Services
Conclusion
Our goal is to provide the best possible
quality of life for the elderly
and the opportunity to enjoy it.
Facts & Figures
Goal
►Portrait
Facts & Figures
Management
Corporate Values
Structure
Development
Locations
 Kursana is the leading private service provider of nursing and care
for the elderly in Germany
 In and outside Germany, there are a total of 1161 Domizil, Residenz and
Villa facilities whose 6,500 2 members of staff provide nursing and care
services for around 13,600 residents.
Spectrum
of Services
 In 2014, turnover in Germany, Austria, Switzerland and Estonia
was total 376 mill.3 EUR.
Conclusion
 Kursana has 30 years of experience in the nursing and care market
 The company is a 100 % subsidiary of the Dussmann Group,
a global service company with over 64,700 employees and a turnover of
1.98 billion EUR
 The range of services includes:
in-patient care, short-term care, residential units, serviced apartments,
apartments with nursing care/ premium care, independent living
 Care facilities are the main focus of Kursana’s activities
(Kursana Domizil)
1
incl. new facilities under contract and Italy 2 full-time employees incl. services, 3 turnover without Italy
Facts & Figures
Goal
►Portrait
Facts & Figures
Management
Corporate Values
Structure
Development
Locations
Founded
1985
Companies
Kursana Residenzen GmbH
Wohnstift-Betriebsgesellschaft
Kursana Care GmbH
Kursana Social Care GmbH
Spectrum
of Services
Kursana Seniorenvilla GmbH
Conclusion
Kursana Management- und
Betriebsgesellschaft mbH
Kursana Wohnstift gemeinnützige GmbH
Wohnstift Fürth GmbH
Headquarters
Berlin
Managing Directors
Jörg Braesecke (Chief Managing Director)
Ulf Bieschke
Götz Leschonsky
Matthias Sommer
Facts & Figures
Goal
►Portrait
Facts & Figures
Management
Corporate Values
Structure
Development
Locations
Spectrum
of Services
Conclusion
Countries
Germany, Austria, Switzerland,
Estonia, Italy 1
Kursana Group Facilities
116 2
Kursana Facilities:
Germany
Italy
Austria
Switzerland
Estonia
97 2
13
4
1
1
Kursana Group beds/ apartments
13,600
Facilities in Germany
76 Domizil facilities
10 Residenz facilities
8 Villa facilities
3 facilities for the disabled
11,292 places
8,394 places
1,847 places
Kursana Group employees
6,500
(full-time employees incl. services)
1 Care
2 incl.
provided by Dussmann Service Italy
three new facilities under contract
984 places
67 places
Management
Goal
Jörg Braesecke (Chief Managing Director)
►Portrait
Facts & Figures
Management
Corporate Values
Structure
Development
Locations
Spectrum
of Services
Born:
University Degree:
1995 – 2003
1995 - 1999
2000
2001
Conclusion
since 2003
2007
1966
Economics
Marseille-Kliniken AG
Acting director of controlling/Division Manager,
group controlling
Power of Procuration
Executive Director of 45 facilities for the care of
the elderly and the disabled
Kursana Residenzen GmbH
Executive Director
Member of the Executive Board
Dussmann Stiftung & Co. KGaA
Management
Goal
Ulf Bieschke
►Portrait
Facts & Figures
Management
Corporate Values
Structure
Development
Locations
Spectrum
of Services
Born:
1972
Training:
Commercial Administrator
1993 – 1997
1993
1996
REWE Zentral AG
Controlling
Area Manager, Wholesale Controlling
1997 – 1998
AXA Colonia Finanzberatung GmbH
Controller and Management Assistant
1998 – 2001
W.I.S Security Services
Controller
2001 – 2003
Marseille-Kliniken AG (Hospitals)
Head of Controlling, Nursing Division
Since 2004
Kursana Residenzen GmbH
Head of Controlling
Financial Director (Procura)
(in addition) Managing Director International
Responsible for Austria, Estonia
Managing Director Kursana Germany & International
Conclusion
2005
2007
2008
Management
Goal
Götz Leschonsky
►Portrait
Facts & Figures
Management
Corporate Values
Structure
Development
Locations
Spectrum
of Services
Conclusion
Born:
University Degree:
1995 – 1998
Dussmann Group
Business Administration
1998 – 1999
BPT GmbH
1966
Business Studies
Senior Consultant
1999 – 2004
1999 ˗̶ 2004
2003
Pro Curand AG
Managing Director (COO)
Branch Office Manager Stuttgart
2004 – 2014
2004 ˗̶ 2014
2008 ˗̶ 2012
2012 ˗̶ 2014
CURA Unternehmensgruppe
Managing Director (COO) CURA Kurkliniken GmbH
Managing Director (COO) Maternus Kliniken AG
CEO Maternus Kliniken AG
seit 2015
Kursana Residenzen GmbH
Managing Director Kursana Germany
8
Management
Goal
Matthias Sommer
►Portrait
Facts & Figures
Management
Corporate Values
Structure
Development
Locations
Born:
1970
University Degree: Health Insurance Administration
1987 – 1990
AOK Health Insurance, Winsen (Luhe)
Spectrum
of Services
1990 – 1994
Innungskrankenkassen Winsen (Luhe) /
Schwerin
Conclusion
1994 – 1995
Innungskrankenkassen
State Confederation, Lower Saxony
1996 – 2000
Innungskrankenkasse Stade
Vice Board Chairman / Member of Executive Mgt.
2000 – 2008
2000
2003
Vitanas GmbH & Co. KGaA
Division Manager
Managing Director
Since 2008
Kursana Residenzen GmbH
Managing Director Kursana Germany
Corporate Values - Company Principles
Goal
►Portrait
Facts & Figures
Management
Corporate Values
Structure
Development
Locations

As a company which manages facilities for the elderly and the
disabled, we operate high-quality nursing and care services and
attractive, viable residential models thereby making a social and
sociopolitical contribution to community development.

We provide premium-quality services and a secure home for the
residents in our care. Everything we do reflects our respect for each
individual, for their personal biography and for their need for selfdetermination. A high quality life is offered by enabling individuals to
take an active part in society inside and outside our facilities.

We stand for high standards of care and nursing services which are
constantly optimized. Committed employees, the high quality
standards of associated companies (Dussmann Service) and longterm partnerships ensure maintenance and continuous improvement
of our quality standards.
Spectrum
of Services
Conclusion
Corporate Values - Company Principles
Goal
►Portrait
Facts & Figures
Management
Corporate Values
Structure
Development
Locations

Motivated, well-qualified employees are the basis of our success.
Every individual member of staff makes a contribution through his or
her work. We promote personal and professional development
through systematic initial and further training which is the guarantee
for the maintenance of high quality standards in the future.

Esteem and acceptance characterize our dealings with one another.
We encourage open dialogue between staff, residents, relatives and
all other partners in order that their experience and knowledge can
be deployed for the benefit of the whole community.

A balanced relationship between quality, cost and performance
together with professionalism and a sound financial basis, ensure
long-term security for our residents and our personnel. Through new
facilities and residential models, we continue to grow, providing new
jobs and perspectives in many different regions.
Spectrum
of Services
Conclusion
Corporate Values - Care Principles
Goal
►Portrait
Facts & Figures
Management
Corporate Values
Structure
Development
Locations
Spectrum
of Services

Promotion of individuality and self-determination is the basis of our
approach. Our measure of quality is residents’ satisfaction.

We contribute to society through professional care and business
acumen. The key factor is motivated personnel, for whom concern
and respect are the basis of communication with residents.
Conclusion

We maintain and improve the faculties and skills of residents
through active, supportive care. With foresight and a proactive
approach, we provide a safe environment and a better
quality of life.

We encourage independence, ensure a secure environment, and
provide support – this is the basis of our care philosophy. We respect
the personal identity and background of every individual.
Corporate Values - Care Principles
Goal
►Portrait
Facts & Figures
Management
Corporate Values
Structure
Development
Locations

As employees, we participate in further education and training in
order to assure personal and professional development and to meet
the highest quality standards. Our nursing and care concepts
incorporate the recognized principles of nursing science.
Spectrum
of Services
Conclusion

Achieving a good quality of life for residents is only possible if there
is a relationship of trust and cooperation between family members
and caregivers. We cooperate as partners with other professional
groups.

Recognition of achievement, team spirit, and friendliness
characterizes our dealings with one another. Management personnel
are conscious of their roles as examples and are characterized by a
sense of responsibility and openness.
Company Structure
Goal
Dussmann Stiftung & Co. KGaA
►Portrait
Facts & Figures
Management
Corporate Values
Structure
Development
Locations
Kursana Residenzen GmbH
Dussmann-Service
Wohnstift-Betriebsgesellschaft
Spectrum
of Services
Conclusion
Kursana
Care GmbH
Kursana
Social Care GmbH
Kursana
Seniorenvilla GmbH
Kursana Management- und
Betriebsgesellschaft mbH
Kursana Wohnstift
gemeinnützige GmbH
Wohnstift Fürth GmbH
Brand and Organizational Structure
Goal
Dussmann Group
►Portrait
Facts & Figures
Management
Corporate Values
Structure
Development
Locations
Spectrum
of Services
Conclusion
Kursana
Seniors’ center
Care for the Elderly
Assistance for the
Disabled
Kursana
Senior’s center
Residential Service
for the Elderly
Premium Accommodation
and Care
Brand and Organizational Structure
Goal
►Portrait
Facts & Figures
Management
Corporate Values
Structure
Development
Locations
Spectrum
of Services
Conclusion
Dussmann Stiftung & Co. KGaA
HEADQUARTERS Berlin:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
Operations
Quality Management
State Subsidy Accounting
Pre-Opening
Expansion
Controlling
Accounting
Construction & Real Estate
Management
Marketing
Sales
Innovation Center
Human Resources
Funding
Purchasing
IT
Development
Goal
►Portrait
Facts & Figures
Management
Corporate Values
Structure
Development
Locations
Number of places
16,000
13,600
14,000
12,600
12,000
11,200
10,500
Spectrum
of Services
Conclusion
9,400
10,000
8,000
6,000
5,000
4,000
2,000
0,000
2004
Acquisition of
Hospitalia care
2005
2006
2007
2008-09
2010-14
Acquisition of
Sunrise Domizile
Development
Goal
►Portrait
Facts & Figures
Management
Corporate Values
Structure
Development
Locations
Spectrum
of Services
Conclusion
Kursana employees (full-time employees incl. services)
Locations
Germany
Goal
►Portrait
Facts & Figures
Management
Corporate Values
Structure
Development
Locations
Spectrum
of Services
Conclusion
 Kursana Residenz

Kursana Villa
 Kursana Domizil
(for the elderly)

Kursana Domizil
(for the disabled)

Facilities under
construction/in planning
Locations
Goal
Estonia
Austria
►Portrait
Facts & Figures
Management
Corporate Values
Structure
Development
Locations
Spectrum
of Services
Conclusion
Switzerland
Kursana Residenz
Health Center
Kursana Domizil
(for the elderly)
Kursana Domizil
Goal
Portrait
► Spectrum
of Services
Conclusion
Kursana Domizil – Nursing and Care for the Elderly

Long-term in-patient care, respite and short-term care, daytime care,
accommodation with services

Facilities with modern, functional furnishings and a welcoming ambience

Manageable facility size with 100-140 residents

Restaurant, common areas, foyer, therapy kitchens, many terraces and
balconies, kiosks, quiet rooms

Special residential areas for residents suffering from dementia

Comfort residential areas with special furnishings

Residential group concept
Kursana Domizil
Goal
Portrait
► Spectrum
of Services
Conclusion

Attractive grounds, special gardens for residents suffering from
dementia

More than 80% single rooms
•
•
•
•
•
Large rooms (minimum requirement is 12 m2,
often much more than 18 m2)
En-suite, generously proportioned shower and bath
Own furnishings can be integrated
First class interiors
Wide, almost floor-level windows

Double rooms for couples

In-house kitchen providing freshly cooked daily meals
Kursana Domizil
Goal
Portrait
► Spectrum
of Services
Conclusion

In-house hairdresser

Various therapy and care programs

Pets are permitted

Varied event and cultural program

Health care cooperation partners

Open facility with social networks

Integration into the activities of the local community
Kursana Domizil
Goal
Portrait
► Spectrum
of Services
Conclusion
Kursana Domizil – Care of the Disabled and Mentally Ill:

Special furnishings, kitchen/living rooms, therapy rooms

Generously proportioned gardens with protected areas

Support and assistance programs that provide daytime structures

Programs for mental and emotional wellbeing

Individual support and assistance of day-to-day life competency

Special leisure programs and events
Kursana Residenz
Goal
Portrait
► Spectrum
of Services
Conclusion
Kursana Residenz – Residential Service and Care

Hotel character

Apartments with pantry or kitchen

A wide scope of services are included in the price e.g.:
•
•
•
•

3-course menu
cleaning service
wide ranging activity and cultural program
personnel on call 24/7
Nursing provided in apartments or in residential care areas
Kursana Residenz
Goal
Portrait
► Spectrum
of Services
Conclusion

First-class communal facilities e.g. library, restaurant, café,
foyer with reception, in some facilities swimming baths

In-house kitchen providing freshly cooked daily meals

Discerning and varied event and cultural program

Leisure and activity program to maintain physical fitness

24-h nursing and care by qualified in-house personnel

Day care for residents suffering from dementia

Service & advice: from janitorial to social support
Kursana Villa Facilities
Goal
Portrait
► Spectrum
of Services
Conclusion
Kursana Villa – Premium Accommodation and Care

Stylish, classical villa or town-house architecture in a first-class,
central residential location

Customized premium care in apartments

First-class, comfort residential section for dementia patients

Many communal facilities: generous lobby/ lounge with gallery,
comfortable rooms with fireplace, elegant restaurant, private dining
room, event rooms, bistro, hair dresser, safeguarded verandas,
garden with sun terrace
Kursana Villa Facilities
Goal
Portrait
► Spectrum
of Services
Conclusion

Elegant interiors with warm colors and graceful design, elaborate
drapery, many other attentive accessories

Private, family atmosphere with extensive, outstanding services

Exquisite restaurants with refined dining culture

An extremely varied, first-rate cultural and event program

An unusually high number of care personnel enables customized
and personalized nursing and care and intensive individual therapy

A demanding dementia concept
The Range of Services
Goal
Portrait
► Spectrum
of Services
Conclusion

In-house kitchen providing freshly cooked daily meals
•
•
•
•

Innovative catering concept (Dussmann Service)
First-class, balanced and varied nutrition
Good plain fare, regional dishes and culinary specialties
Integration of medically prescribed dietary needs
Support services for all parts of daily life
•
•
•
•
•
Cleaning
Laundry
Janitorial
Advice and social support
…and much more...
Quality Management
Goal
Portrait
► Spectrum
of Services
Conclusion

Central quality management, regional quality assurance officers
and project managers

Control through defined quality standards

Internal audits for quality inspection and optimization

Know-how transfer through staff training

Own Kursana academy for continual further training

Contract partner of all health and nursing care insurances
Quality Management
Goal
Portrait
► Spectrum
of Services
Conclusion
External Quality Assurance:

Quality audits of Kursana care facilities and ambulatory care by the
health insurance medical service (MDK) have resulted in an average
rating of 1.2 (on a scale from 1 to 6)
(status: july 2015)

Quality certification by TÜV Rhineland

Extremely high rating by consumer magazine Stiftung Warentest

Survey of family members together with the university of Osnabrück
Conclusion Kursana
Goal
Portrait
Spectrum
of services
► Conclusion

Kursana is the leading German private service provider of
nursing and care for the elderly

30 years of experience

Kursana operates in a secure future market

Kursana has established a brand name which is associated
with high standards of quality, customer orientation, social
commitment and efficiency

Modern, comfortably furnished buildings with modern equipment

Central quality management, regional quality assurance officers and
project managers

High quality standards tailored to clients’ needs

Modern therapy concepts and total service orientation

Confirmation of quality standards through TÜV certification

MDK ratings confirm high standards of care
Conclusion Kursana
Goal
Portrait
Spectrum
of services
► Conclusion

High occupancy

Professional management information system

Kursana has its own academy for initial and further training

High synergy levels due to lean central structures

Kursana is a subsidiary of the Dussmann Group, a global multiservice provider which ensures a sound economic basis

The group is also a provider of cleaning and catering services,
allowing each division to concentrate on its core competence

Dedicated operator of care facilities, no real estate holdings
Kursana
Goal
Portrait
More than 13,600 residents
feel safe and secure,
a fact of which our employees
are proud.
Spectrum
of services
► Conclusion
Kursana Residenzen GmbH
Headquarters
Schützenstraße 25
10117 Berlin
Fon + 49 (0) 30 / 20 25 - 20 00
Fax + 49 (0) 30 / 20 25 - 20 99
Email:
[email protected]
Internet: www.kursana.de