Building Relationships

Building Relationships
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ClubCorp – The World Leader in Private Clubs
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50 years’ experience in the private club industry:
–  Founded in 1957 in Dallas, TX
–  Privately owned by KSL Capital Partners
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More than $2 billion in assets
•  ClubCorp owns or operates approximately 160
golf and country clubs, business clubs, sports
clubs and alumni clubs in 25 states, the District
of Columbia and two foreign countries.
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180,000 household memberships
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3.5 million rounds of golf annually
–  3,000 holes of golf
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Over 330 golf clubs within the ClubCorp network –
owned, managed, and alliance clubs– with 6,450
holes of golf
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ClubCorp – The World Leader in Private Clubs
ClubCorp's scale and variety of clubs offer a haven for
golfers with more than 3,000 holes of great golf, a
paradise for tennis aficionados and a platform for
business networking with our collection of business
clubs in major metropolitan cities. ClubCorp's
nationally recognized properties include: Firestone
Country Club, Akron, Ohio; Mission Hills Country
Club, Rancho Mirage, California; Capital Club
Beijing; and Metropolitan Club Chicago.
ClubCorp, however, is much more than a collection of
properties. It's a community of more than 370,000
Members supported by a team of approximately 15,000
peak-season Employee Partners trained to serve and
create exceptional experiences that form lasting bonds –
among Members and between Members and their
clubs. With such an environment, ClubCorp clubs offer
the perfect venue to foster genuine friendships and
camaraderie.
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Our Golf and Country Clubs
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More than 200 domestic and international locations:
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Private country clubs
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Semi-private clubs
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Premier daily fee courses
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Amenities beyond world-class golf:
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Formal and casual dining options
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Tennis/racquet courts
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Athletic facilities
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Swimming pools
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Meeting spaces (with audiovisual/conferencing equipment)
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Locations coast to coast:
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Braemar Country Club, Tarzana, CA
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Bear’s Best and Canyon Gate Country Club, Las Vegas, NV
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Coto de Caza Golf & Racquet Club, Coto de Caza, CA
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The Hamlet Golf and Country Club, Long Island, NY
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Country Club of Gwinnett, Atlanta, GA
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Mission Hills Country
Club, Rancho Mirage, CA: :
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Home of the ANA Inspiration
Firestone Country
Club, Akron, OH:
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Home of the Bridgestone Invitational
Gleneagles Country Club,
Plano, TX:
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Named one of the best country clubs in DFW 2014
Our Business and Sports Clubs
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More than 100 domestic and international locations
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Connect and work:
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Attend diversified programming and network with like-minded people
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Catch up on email – plug in for an office-away-from-office
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Bring in clients to close deals or to accelerate business
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Host and celebrate:
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Dine in style with friends and coworkers
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Celebrate, motivate and educate groups in private dining rooms
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Facilitate larger events with customized menus and personalized service
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Enhance events with audiovisual/videoconferencing equipment
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Stay healthy and fit in athletic facilities:
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State-of-the-art equipment and fitness programming
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Locations coast to coast:
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The Metropolitan Club, Chicago, IL
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Columbia Tower Club, Seattle, WA
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City Club on Bunker Hill, Los Angeles, CA
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The Commerce Club, Atlanta, GA
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Tower Club, Dallas, TX
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University Club Atop Symphony Towers, San Diego, CA
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The Houston City Club, Houston, TX
The Network:
ClubBenefits
Private club access and lifestyle experiences
Private club access and lifestyle experiences
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Benefits for Members with ClubBenefits
Benefits are traveling benefits that offer members
access to the private club lifestyle and
experiences
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Two rounds of golf per month at each
participating* club
–  Preferred green fees rates
–  Ability to bring accompanied guests
–  14 day advance tee times
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Dine two times per month at each
participating* club
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Book two court or gym reservations per
month at each participating* club
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Access to the best tickets for sporting events,
theater shows, concerts and more
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VIP restaurant reservations
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Preferred access and discounts at resorts and
hotels
* Participating clubs list subject to change
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The Network Map
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Benefits Beyond Our Clubs – more than a collection of properties!
Six Flags 15
Hotels and Resorts
Members enjoy great rates and room upgrades worldwide.
10% off best available rates:
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Omni Hotels and Resorts
–  40 locations
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KSL Resorts
–  Barton Creek Resort & Spa
–  The Homestead
–  James Royal Palm
–  Rancho Las Palmas Resort & Spa
–  Hotel Del Coronado
–  LaCosta Resort & Spa
–  Vail Mountain Lodge & Spa
–  Monte
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Find Hotels
–  Up to 40% off lucia Resort & Spa
More than 300 locations:
– Kimpton Hotel Group
– The Ritz-Carlton
– Club Quarters
– Leading Hotels of the World
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Restaurants, Car Service, Tickets and Entertainment
Tickets and entertainment access:
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The best tickets at your favorite venues: sports, theater, concerts and more
Packages and hospitality at events like The Masters
VIP tours at Six Flags
Gospel brunch at House of Blues
Plus more
Restaurants:
Car Service:
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VIP reservations
Chef table visits
Special amenities like:
–  Champagne toasts
–  Appetizers
–  Desserts
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*Specific benefits are subject to change.
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Rental car service
–  Up to 25% off
Chauffeured service
–  Up to 15% off
Q &A
What questions do you have
about the benefits?
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How will your Members Access Benefits?
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Members who have enrolled into ClubBenefits: Members who are enrolled in ClubBenefits may call
800-433-5079 or visit www.ClubBenefitsOnline.com to book reservations.
•  The ClubLine confirms membership information with the Member
and then contacts the requested Country Club, Dining Club, Hotel,
Restaurant or Ticket Service. The ClubLine places the Member on
hold while availability is checked and the reservation is secured with
the partner.
•  Once the reservation has been secured, the ClubLine verbally
confirms the reservation with the Member and then forwards an
emailed confirmation to the Member with the reservation details and
appropriate club policies.
•  All charges are required to be paid at the time of service by cash or
credit card. Members are verbally informed of this at the time of
booking and on their confirmation.
Did you know?
Our average member conversation is
only 5.5 minutes!
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The Benefits Finder!
Visit
www.ClubBenefitsOnline.com
to book reservations.
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Q &A
Questions about enrollment or how your
members will access their benefits?
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Member Questions
What is ClubBenefits?
ClubBenefits is the gift of access to private clubs and lifestyle experiences, powered by ClubCorp. ClubBenefits provides
two tee time reservations, two dining reservations and two court or gym reservations at each participating club, every
month. ClubBenefits also provides other benefits and special offers including great deals at restaurants, hotels and resorts,
access to VIP tickets for virtually any theater, concert or sports event and more. All reservations are made through ClubLine.
What is ClubLine?
Access to your ClubBenefits begins with reservations and ClubLine is your personal concierge. Simply call or email
ClubLine to begin. ClubLine is open Monday through Saturday, 7 am to 7 pm US/CST. Call 800.433.5079 or email
[email protected].
Is there a fee to participate in ClubBenefits?
The benefit of ClubBenefits is access to hundreds of private clubs across the country. When visiting private country clubs,
you pay preferred green fees when enjoying golf benefits. At the private dining clubs, you simply pay for your meals.
ClubLine will explain any fees that may apply at the time of booking.
Can I bring guests with me?
Absolutely. Accompanied guests are permitted with a reservation through ClubLine.
How do I pay for my charges?
All charges may be made with a major credit card at the time of purchase. Hotels, tickets and restaurants generally require
credit card payment. ClubLine will explain available payment options at the time of reservation.
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Member Questions
Can I show up at any participating club without calling ahead?
No. Our clubs operate on a space-available basis. Reservations through ClubLine, therefore, are required in order to
ensure the highest quality service when you arrive.
How far in advance may I make reservations or reserve other concierge services?
Tee times are available 14 days in advance. Dining reservations may be made up to 30 days in advance. Typically, all other
reservations including hotels and ticket purchases are available months in advance.
Can reservations be made online?
Yes! Visit clubbenefitsonline.com to submit your online reservation requests. Please allow up to 24 hours for response. For
same day reservation requests, please contact ClubLine directly at 800.433.5079. You may also email your request to
[email protected].
How do I obtain tickets for concerts or sporting events?
As with all reservations, including tickets, you simply call ClubLine, who will assist you in finding tickets to just about any
event worldwide. Please note that our tickets come from a third party provider.
Will I have to show any form of identification when visiting clubs?
Your secured reservation is confirmed through ClubLine. You will be required to present your member card and photo ID at
check in for security purposes.
What hotels and resorts participate in the program?
At select resorts, you receive 10% off the best available rate at the time of booking. Simply book your reservations through
ClubLine. This special benefit is available at the following resorts: La Costa Resort & Spa, Carlsbad, CA; Hotel Del
Coronado, Coronado Island, CA; Rancho Las Palmas Resort & Spa, Palm Springs, CA; Barton Creek Resort & Spa, Austin,
TX; The Homestead, Hot Springs, VA; and Montelucia Resort & Spa, Scottsdale, AZ. There are numerous other resorts and
hotels that extend special pricing. Just call ClubLine to get started.
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Member Questions
Will additional benefits and privileges be added?
Yes! Check the website often, as new clubs, benefits and special offers are added frequently.
Are there any limitations or blackout dates?
You may enjoy access at each private club up to two times per membership, per month. Guests do not count toward the two
times guideline. Access to the private clubs is on a space-available basis and, therefore, may be limited on major holidays.
ClubLine will provide any club specific guidelines at time of reservation.
How do I receive communication about my benefits?
The club or organization that provided you with these great benefits will communicate the latest information on new clubs,
benefits and special offers through their standard communication vehicles. Please also visit the website,
www.clubbenefitsonline.com for up-to-date information
*Additional terms and conditions apply. Call ClubLine for details.
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