Présentation en ANGLAIS Leroy Merlin France -février2011

Transcription

LEROY MERLIN France
ch
a
e
g
eam
in
r
p
d
l
e
o
“H
tt
n
e
a
t
i
m
b
o
a
h
h
in
ure
t
u
f
is
s
of hi fulfill h
to
and
ms”
a
e
r
d
Communication
& institutionnelle
Communication
Interne Interne
& institutionnelle
1
Our ambition : accompanying
inhabitant’s dreams worldwide
• GROUPE ADEO is a pioneer
company, Today Leroy Merlin
France is the leader, on the
French DIY market, in home
and lifestyle improvements.
• Specialized in the sale of
products and projects, its
ambition is to “help each
inhabitant to dream of his future
home and to fulfill his dreams”,
and by placing customer
satisfaction as his first overall
concern.
Communication Interne & institutionnelle - Février 2011
2
A Story which started in
1923 and is still in its
construction
1923 - Adolphe Leroy and Rose
Merlin start selling American
military stock, retrieved at the
end of the First World War.
1960 - The “Stock Americain” opens
more warehouses in the North
of France and becomes
“Leroy Merlin”.
Date
3
construction
1968 - Opening of a self-service DIY
store in Noeux-Les-Mines
(North of France).
1980 - With its 33 stores, the company
is purchased by the Mulliez
Family.
1986 - Launching of the employees
shareholder scheme.
Date
4
construction
1995 - Launching of the Corporate
project, “Vision” process : Leroy
Merlin France is the first
company, to lead all of its
employees in one unique
process in the world.
2005 - Leroy Merlin France opens its
first franchised store and has
5 today.
Date
5
construction
2007 - The multi-modal site in Dourges
(North of France) opens the new
logistical centre Leroy Merlin
France, covering 54 000 square
meters.
2009 - Opening in Valence (South of
France) of the first positive energy
store.
2010 - Opening of the second multi-modal
logistic centre in Valence.
Date
6
A company, which has constantly grown
for twenty years
(FIGURES IN 2010)
Turnover :
Progress of
19 308
4,9
employees
thousand million
euros
Surface area
store : from
6 500 up to
111
integrated
stores and 5
franchised
stores
An average of
60
000
references in
stores + 20 000
available
“on-order”
6%
14 000
square meters
logistical
multi-modal
platforms
in Dourges (North
of France) and
Valence (South of
France)
2
Date
3 156
suppliers
7
Our presence in France
111
integrated
stores
9
Regional
management
offices
5
franchised
stores
Date
8
A company philosophy which
is strongly shared
The values that describe our “company’s spirit” are enacted
everyday by a real devotion to our customers, through the
pleasure we take in our jobs and by a real taste for human
relationships.
From the values of Commitment, Simplicity, Generosity and
Respect, another strong value is added :
Autonomy in the workplace.
The right decisions are taken as close as possible to the field
by those who have the best knowledge.
Date
9
A company philosophy strongly shared
The teams of Leroy Merlin France have built a Corporate
Plan which reflect its values.
It is led each day through management by participation,
where Managers are encouraged to “naturally” trust and to
generate ideas from their teams rather than imposing their
own ideas.
It is this culture that is the best guarantor of our sharing
policy.
Our Sharing philosophy is in the depth of our
Human policies
Date
10
Our Human Policies :
Acquiring qualifications
Leroy Merlin France has devoted for over 15 years, more than 5%
of its payroll to training employees, three times more than the
registered average in France.
Acquiring qualifications is at the heart of our corporate strategy.
The company enables each employee to elaborate his professional
training project.
An internal training institute, Leroy Merlin Development Institute
(IDLM), created at the beginning of the 1990's, recognized now by
the State, develops more than 450 tools and pedagogical contents
responding to the needs of the company and those of the
employees : e-learning units, innovative training workshops…
In 2010 :
• More than 300 000 training hours have been done
• More than 55 000 courses have been followed
• More than 17 000 students have participated
Date
11
12
Leroy Merlin, an attractive employer
Leroy Merlin France was the first French company in 2010
awarded “it is great place to work”, in the Best workplaces
Institute academy. We have been on the prize list for the
last six years, where we have moved from the 12th to the
2nd place, and we are the first retailing company.
Among the more significant results :
• 90% are proud to say that they work for Leroy Merlin.
• 95% praise the welcome of new arrivals, at all jobs levels.
• 88% consider that the benefit sharing scheme is fair.
Date
13
The personality of the applicant, his frame of mind and his
commitment make more difference than the qualifications he has,
particularly in jobs such as Sales-Adviser, Customers Service
Host(ess) and Logistics.
With regard to other key positions, the company is as much
interested in graduate applicants, from third level education with or
without experience, as in candidates without qualifications, but with
successful experience in a similar profession.
2 096 collaborators have been recruited
(Long Term Contracts) in 2010.
Every year 70% of available jobs are filled in-house.
Date
14
Date
15
Our profession : Helping each inhabitant
to dream of his home and to fulfill his
dreams
Leroy Merlin places its inhabitants' satisfaction at the
heart of its preoccupations.
• Listening to understand their expectations.
• Providing inspiration to them, proposing ideas to them
that respond to their needs,
• Offering the best choice in products and services.
• Accompanying them so as to fulfill their projects.
• Contributing to developing concepts and responding to
home problematics.
Date
16
Our profession : Helping each inhabitant
to dream of his home and to fulfill his
dreams
Leroy Merlin France has built its corporate strategies around a
number of ideas :
• Choice: an offer of 60 000 available references in stores and
20 000 available on-order.
• Price: a policy that enables each inhabitant whatever his
budget, to find an answer to his need.
• Pedagogy : it depends not only upon the skills of the teams in
stores, but also upon a multiplicity of aids, tools and services
(buying guides, DIY courses, installation services, telephone
assistance...).
• Confidence and proximity : a close built relationship with
inhabitants, regulated by meetings and exchanges (customer
events in stores, creation of DIY Clubs...).
Date
17
Leroy Merlin works towards sustainable
Housing
Leroy Merlin France signs a responsible improvement procedure,
symbolized by a commitment :
“Dream up tomorrow’s home”
In practical terms, this commitment aims at :
• Designing a house that respects its inhabitants.
• Preparing the future of a house.
• Preserving the comfort of its inhabitants in all of life’s situations.
• Dreaming up and providing affordable solutions.
• Encouraging the use of less polluting products.
Date
18
Leroy Merlin works towards sustainable
Housing
Our commitment “Dream up tomorrow’s home” can be
put into four themes. Each of them accompanies the
product and the services depending on their specific
functions.
For a healthier house
For a more economic house
For a more comfortable house
For a more eco-friendly house
Date
19
Leroy Merlin optimizes its logistic
circuits and restricts its
environmental footprint
Leroy Merlin develops a logistic process that enables to
optimize product availability for customers, while limiting
the ecological impact generated by their transportation
- Building of two multi-modal platforms in Dourges (North
of France) and Valence (South of France), which reduce
the average distances between the warehouses, suppliers
and stores.
- Diversification of the mode of transport: 8 million
kilometres have been saved on the road over three years,
thanks to river traffic and to the combination between
rail/road transport.
- Optimization of the trucks load.
Date
20
Valence : a positive energy store
End of 2009, the new
store opened in
Valence (South of
France) testifies to the
advances made by
Leroy Merlin. It
represents building
standards in the field of
sustainable
development of the
future stores of the
company.
21
The Leroy Merlin Foundation
“For housing adapted to everyone”
The Leroy Merlin Foundation generated by employees willing to
involve themselves in favour of disabled persons or dependent
people .
Employees commit their help to families and help them in their
plans to improve their home.
110 projects have been led since 2006, and 55 have been
accomplished in 2010.
Since 1998 Leroy Merlin has also been a partner in the competition
of “Papas Bricoleurs et Mamans Astucieuses”, (DIY Dads and
clever Mums) the aim is to help families whose children are
disabled. Its target is to stimulate “clever” innovation to fit their
housing.
Date
22
For more information
www.leroymerlin.fr
www.recrute.leroymerlin.fr
www.fondationleroymerlin.fr
www.leroymerlinsource.fr
www.ducotedechezvous.com
www.groupe-adeo.com
Date
23
GROUPE ADEO
The figures in 2010
• 62 000 employees
(5 000 of which have been recruited in 2010),
25 business units, 12 countries.
• Opening of Ukraine and Turkey
(Romania will open in 2011)
• + 21 stores
• Turnover 2010: 12.5 thousand million euro
• Progress 14%
• Classified in the 4th world row
• Classified in the 2nd European row
Date
24
4 Activities
The large DIY stores
LEROY MERLIN
From 6 000 up to 19 000 metres square.
302 stores, including 4 franchised stores.
The Proximity Stores
AKI, BRICOCENTER and WELDOM
441 stores, including 296 franchised stores.
The Discount / Warehouse Stores
BRICOMAN and BRICOMART
40 stores
The other concepts
DOMPRO, ZODIO and KBANE
112 stores for DOMPRO
3 stores for ZODIO
1 store for KBANE
25
GROUPE ADEO in the world
FRANCE, number of stores:
111 Leroy Merlin
4 franchised Leroy Merlin
20 Weldom
256 franchised Weldom
1 Dompro
108 affiliated members Dompro
29 Bricoman
3 Zôdio
1 Kbane
BRESIL, number of stores:
21 Leroy Merlin
CHINE, number of stores:
2 Leroy Merlin
ESPAGNE, number of stores:
49 Leroy Merlin
5 Bricomart
33 AKI
GRECE, number of stores:
4 Leroy Merlin
26
GROUPE ADEO in the world
ITALIE, number of stores:
45 Leroy Merlin
65 Bricocenter
40 franchised Bricocenter
4 Bricoman
POLOGNE, number of stores:
39 Leroy Merlin
2 Bricoman
PORTUGAL, number of stores:
8 Leroy Merlin
27 AKI
ROUMANIE, number of employees:
37 employees
RUSSIE, number of stores:
16 Leroy Merlin
TURQUIE, number of stores:
1 Leroy Merlin
UKRAINE, number of employees:
202 employees
27

Présentation en ANGLAIS Leroy Merlin France -février2011

Transcription

Similar documents

group presentation

Current Page - LeRoy Historical Society

Merlin Electric Hoof Knife

62.8m £411m 105(3) 23 - Merlin Entertainments

news INSIDE >> Wednesday, April 25, 2012

Spring 2009 - Osceola County Genealogical Society

Summer Newsletter - National Llewellin Gun Dog Club

IT`S SHOWTIME - HBC

The History of The Miracle Tree

Publication - LeRoy Pennysaver

Publication - LeRoy Pennysaver