MRO-ing Commercial Aircraft

MRO-ing Commercial Aircraft
The Beehive is the embodiment of efficiency, well-designed and carefully
crafted model. A closer look at the workings of a bee colony provides an insight
into JorAMCo’s organizational structure, the efficiency of its employee’s collective
efforts and quality of MRO work.
JorAMCo’s organizational chart is based on talents, resources, and goals of the
organization. In many ways, the beehive organizational ‘chart’ mirrors that of
JorAMCo’s; in reality we mimic the beehive.
The most important task of the worker bees (i.e. technicians) is to produce
beeswax (maintenance tasks) to build and preserve the honeycomb (the aircraft
and its components) and serve the queen bee (the client).
The drones (engineers) analyze the work scope needed and ensure that all
aircraft attendants (technicians) activities are timely scheduled and achieved with
high standards level of safety, quality and turn around time. Every single worker
and drone has a purpose, and is responsible for producing their designated tasks
until the project is complete and the aircraft is released.
The beehive provides us with the methodology for ensuring the
efficient use of expertise, knowledge and distribution of workflow to
upscale our MRO-related services and activities.
Our core infrastructure skills, planning techniques and quality
processes are primed to constantly seek additional capabilities and
adapt to our customers’ MRO needs.
The beehive concept works fantastically in nature and at JorAMCo,
as it is the concept around which our capabilities, strong know-how
and quality characteristics revolve. Our essential goal is to make our
organization works for the aircraft operators of the world to bring them
fast turn around time, stringent quality standards and competitive
pricing.
Efficient, Effective, Energetic
The Essence of MRO-ing
Jordan Aircraft Maintenance Limited-JorAMCo is a leading company in
the field of aircraft maintenance. Tracing its roots to 1963, when it was
Royal Jordanian’s Maintenance and Engineering Department, JorAMCo
was privatized as an independent company in October 2000, offering a
wide range of maintenance, repair and overhaul (MRO) services for Airbus,
Boeing, Lockheed and Embraer aircraft.
Based in Jordan, JorAMCo provides maintenance solutions and services
to an expanding client base of international airlines in Europe, Asia and the
MENA zone.
Over the recent years of its operation as a private company, JorAMCo
built an excellent reputation and established an impressive track record
showing consistent growth and profitability. Recently, JorAMCo pursued an
aggressive growth strategy to reinforce its position in the market, doubled
the size of its facility, enhanced aircraft capabilities, incorporated state-ofthe-art integrated ERP solutions, increased its workforce substantially and
established a dedicated training academy.
JorAMCo is certified to serve a wide variety of aircraft types and engines
by international and local regulatory authorities such as the Jordanian Civil
Aviation Regulatory Commission (CARC), the European Aviation Safety
Agency (EASA), U.S. Federal Aviation Administration (FAA) and several
other international regulatory authorities.
Milestones in our History
1963
Royal Jordanian; Maintenance and Engineering Department
1970
Boeing fleet capability was introduced
1980
Tri-Star fleet capability was introduced
1982
Move from Amman Civil Airport to Queen Alia International Airport
(Q.A.I.A)
1987
Airbus fleet capability was introduced
2000
JorAMCo emerged as an independent company after privatization
2005
Ownership: 80% by Abraaj Capital, 20% by Royal Jordanian
2006
JorAMCo Mxi; a complete maintenance & engineering MRO
management System was deployed
2007
2008
About Us
JorAMCo’s inauguration of new two bay hangar and the launch of
JorAMCo Academy
Embraer fleet capability was introduced
“Aviation in the region was in the infancy stage, in terms of size and
development, but now has a global market presence”
JorAMCo Admin
JorAMCo’s DNA defines who we are, what we do and how we do it; the DNA
strands carry our core competitiveness, our values, our flexibility, our core
competencies and our passion for what we do. It shapes JorAMCo’s corporate
culture and identity.
We at JorAMCo believe that the success of any organization depends on the
culture of that organization; JorAMCo’s unique corporate DNA establishes a
working culture that serves as a basis for our exceptional setting, satisfying our
customers’ needs, yet excelling beyond their expectations.
The DNA is a blueprint that contains the genetic characteristics, governing the
functionality of living organisms so each organ is engaged and perfected to
execute its role flawlessly. Genetic code consists of three-letter “words“ (e.g. ACT,
CAG, and TTT). JorAMCo’s three-letter- genetic code is MRO.
Our corporate DNA provides an environment where innovation is encouraged
and where culture of excellence can thrive, creating a competitive and flexibility
service environment for our customers.
Our DNA is what makes us unique, and it’s what makes our customers select us
for their MRO services.
Corporate DNA
When "knowledge" and skill work together, expect a masterpiece
John Ruskin
With over 45 years of knowledge and expertise harnessed to serve our customers
and cater for their requirements, JorAMCo’s promise is to deliver products and
services to be proud of.
Timely, efficient and consistent quality services are what we promise and what we
deliver; this is what distinguish MRO-ing at JorAMCo.
Our Promise
"Treat your customers like life-time partners"
Michael Leboeuf
With our current staff of around 1000 skilled engineers and technicians working
at JorAMCo’s facility in Queen Alia International Airport, JorAMCo offers a variety
of products and services that cover a broad range of aircraft types to its regional
and international customers.
JorAMCo constantly invests in building the competencies of its employees to
guarantee that the best MRO services are delivered to its customers.
Our people are the most important asset, a successful team that beats with one
heart, driven by high commitment and the desire to excel in what they do.
Certified, experienced, and skilled team offers our customers the MRO support
they need, ensuring satisfaction every time an aircraft enters the hangars.
Our People
"A company is only as good as the people it keeps"
Mary Kay Ash
JorAMCo strives constantly to stay at the leading edge of aircraft technology
and build capabilities to serve our customers’ requirements. Our operational
knowledge and expertise has granted us an excellent reputation.
JorAMCo’s qualified team, the deployment of the best-of-breed aviation
maintenance software “Mxi” and the modern facility, all together gear our
maintenance operations for optimum efficiency.
Certifications & Approvals
JorAMCo is certified to serve a wide range of aircraft types and engines by the
Jordanian Civil Aviation Regulatory Authority (CARC), the European Aviation
Safety Agency (EASA), the US Federal Aviation Administration (FAA) and many
other international regulatory authorities.
Airframe Maintenance
JorAMCo offers all levels of aircraft maintenance services for:
Airbus
A300-600, A310-200/-300, A318/A319/A320/A321, A330, A340-200/-300
Boeing
B727-100/-200, B737 (Classic and NG)
Lockheed
L-1011 series
Embraer
E170, E175, E190 & E195
On wing engine maintenance
Carry out up to engine C-check, including engine removals and installations.
New Capabilities
JorAMCo will include Airbus A350 and Boeing 787 as part of its future capability
strategic growth plan.
Our Capabilities
"Only one who devotes himself to a cause with his whole strength and
soul can be a true master"
Einstein
From our 180,000 (m²) facility at Queen Alia International Airport, JorAMCo serves
several airlines in Europe,Asia and the MENA zone.
JorAMCo’s wide range of in-house capabilities, coupled with a wealth of
experience drawn from understanding the maintenance needs of major airlines
and operators over the decades, enable us to deliver fast turn around time and
better cost efficiencies to our customers.
JorAMCo offers the following MRO services:
• Line Maintenance Services
• Base Maintenance & Modifications
• Component Services
• Component Support Services (in partnership with Avtrade-UK)
Our Services
• Aircraft Painting
• Technical Training Services
• Maintenance Management & Engineering Services
• Support Shop Services
"To give real service you must add something which cannot be bought or
measured with money, and that is sincerity and integrity"
Douglas Adams
Throughout its 45 year-old journey, JorAMCo built successful partnerships with
industry leaders with whom we were able to extend to our customers an outstanding
product, service, technology and quality with competitive pricing.
Messier-Bugatti admitted JorAMCo to the independent network
referred to as Support Partner Overhaul Trader “S.P.O.T. Partner»
network, and appointed JorAMCo as a provider of repair and overhaul
field services for the OEM Products (Messier Bugatti wheels and
carbon brakes).
Eaton Aerospace LLC appointed JorAMCo as an authorized provider
of repair and overhaul field services in the territory for the Eaton
Aerospace LLC Products. Eaton Aerospace LLC also extends to
JorAMCo privileges such as OEM technical support and preferred
spare parts pricing.
Goodrich is providing JorAMCo and JorAMCo’s customers with
preferred repair / overhaul /exchange prices in addition to giving
JorAMCo access to spare part pool of more than 400 part numbers.
JorAMCo and Avtrade established a partnership where by Avtrade is
the recommended components provider, offering out right sale, lease
and PBH component services, in addition to components pool made
available at JorAMCo.
JorAMCo, with its training partner, AST jointly provide basic
engineering training and short quality courses at JorAMCo Academy.
Complete cabin engineering services are available through our
partnership with Aeroconseil. Engineering design layouts, approved
STCs and availing of kits are carried out by JorAMCo’s technicians
to a perfect finish.
Our Partnerships
"We always strive to build partnerships that bring added value and
services to our customers"
Bashir Abdel Hadi, JorAMCo CEO
Stemming from our belief that people are the most important asset to the aircraft
maintenance business, JorAMCo established a European Aviation Safety Agency
(EASA)-147-approved training academy in 2007 to secure the flow of certified
mechanics needed for its continuous expansion.
Founded in association with the Air Service Training department at Perth College
in Scotland, the academy currently offers a specialized four-year program.
Completed successfully; students have the option to pursue a bachelor’s degree
in Aviation Engineering at Perth, Scotland.
Accredited by the United Kingdom Civil Aviation authority (UKCAA), the academy
is the only non-EU part 147 approved training school to offer basic ‘Sandwich
Course’ for IR Part 66 Category B license.
Located at JorAMCo’s vicinity in Queen Alia International Airport, the Academy’s
1,400 square meters complex is designed to provide a proper environment for
training. It is equipped with a range of state-of-the-art facilities to create a unique
total training and learning experience.
JorAMCo Academy is run by experienced and qualified instructors who provide
high quality and enjoyable training courses for aspiring students who seek
employment in the aviation maintenance industry.
On-the-job-training is performed at JorAMCo’s hangars and support shops,
maximizing the learning experience in becoming skilled aviation maintenance
technicians with the international standards JorAMCo follows and implements.
We take pride in associating our name “JorAMCo” with the Academy as it is there,
where the genetic code (MRO) starts to be engineered.
JorAMCo’s Academy is one of the very few schools in the world to graduate
european qualified aircraft maintenance mechanics located outside Europe.
JorAMCo Academy
"Learning is not compulsory but neither is survival"
W. Edwards Deming
For the purpose of maximizing its maintenance productivity, JorAMCo has
recently implemented Mxi Maintenix® software, bringing together leading-edge
information technology expertise with knowledge and experience in the aviation
maintenance sector.
The integrated, intelligent aviation maintenance management software brings
innovation and thought leadership to aviation organizations seeking to improve
their labor productivity.
Mxi designs and implements Maintenix®, the comprehensive maintenance and
engineering system specifically designed to manage aviation maintenance, repair
and overhaul.
The Maintenix® software which is “adopted by leading airlines, OEM and aircraft
manufacturers of the world” allows JorAMCo to reduce turn around time through
strong planning and business analysis tools that allow the customer to leverage
its own experience. These powerful tools assist JorAMCo to effectively make the
best use of heavily constrained assets such as facilities and labor.
JorAMCo’s customers have remote access to Maintenix® to view their data
and monitor work in progress on their aircraft or engines. JorMACo extends to
customers the leverage of Maintenix® and IT infrastructure to provide excellent
MRO service and achieve the main goal of a happy customer.
Maintenix® is one of the best-in-class maintenance and engineering software,
designed to meet the needs of MRO providers. Built on a foundation of industry
best-practices and modern IT advances, Maintenix provides a powerful productivity
and efficiency gain that is tangible to our customers.
The Mxi Maintenix® provides advanced capabilities such as a role-based
web browser interface, automated workflow, integration adapters, electronic
signatures, and support for portable wireless devices, enabling technicians and
engineers achieve higher efficiency and performance that are translated to the
benefit of JorAMCo’s customers.
IT Infrastructure
"Maintenix® has improved the efficiency of our production department and
allowed our customers to have real-time updates on work progress on aircraft"
Production Department
Our hangars include 5 bays that can accommodate 5 wide-body aircraft or 13
narrow body aircraft or a combination thereof. This, in addition to our specialty
shops support MRO operations.
Facility
Area (m2)
Facility
Main Hangars
Run up ramps
Avionics Shop
Components Shop
Tire & Brake Shop
NDT Shop
Sheet Metal Shop
27,195
66,500
720
723
504
242
690
Composite Shop
Cabin Equipment &
Appearance Shop
610
340
Placard Shop
Seat & Safety Shop
Paint Shop
Upholstery Shop
Admin, Training,
Storage quarters &
Utilities
224
292
640
498
80,280
Area (m2)
Total Area
179,458 m2
Our Facilities
"Our hangars and support shops are like a beehive colony, working as
one team in perfect coordination in an effort to turn the aircraft around and
into service as fast as possible"
Sami, Avionics technician
P.O.Box 39328 Queen Alia International Airport Amman 11104, Jordan Tel: +962 6 445 1 445
Fax: + 962 6 445 1186 www.joramco.com.jo