annual report 2015 - Dundee Partnership

Annual Report 2015
ANNUAL REPORT 2015
Dundee Voluntary Action
WELCOME FROM OUR CONVENOR
DVA has had quite a prosperous year, both in terms of
service and financial growth. We finish this financial year
in the healthiest position we have found ourselves in for
several years. We are fortunate to be in this position but are
very aware that we need to keep up our efforts to ensure
this continued growth in the coming year.
Over the past year, DVA has supported the voluntary sector
as the new ‘Health & Social Care’ agenda was introduced.
The impact of the amalgamation of health and social work
services for adults is far reaching for voluntary sector
organisations that support people across Dundee. We are
moving away from a culture of funding grants to that of
procurement and tendering. This will be very challenging
for individual organisations and the sector as a whole.
DVA staff and volunteers have continued to deliver high
quality services, and provide support within an environment
of significant change. On behalf of my fellow board
members, I would like to thank them for their continuous
hard work and dedication.
Although the future is uncertain, it is also a time, nationally
and locally, of hopeful anticipation. What the DVA Board
can pledge is that they are committed to working together
to ensure that the DVA of the future will continue to be
stronger and more focused.
I would like to thank my fellow board members for their
continued support and commitment to DVA.
Kim McRae
1,013,0241
Income resources
from charitable activitie s
65,418
1,880
Activities for
Voluntary
generating funds income
TREASURER’S REPORT
We feel the improved financial results for the year highlight
our commitment to the long term strategy of DVA to ensure
we are around to support third sector organisations for
years to come. We are continuing to try and improve our
own efficiency while maintaining service delivery to the
voluntary sector around the Dundee area.
Ann McLeod
ACTING CHIEF EXECUTIVE’S REPORT
Collaborations, co-production and co-design have been
the mantra to our approach in shaping service delivery
during the past year. There seems to be an encouraging
sense, in some key areas of public service, that many
people are embracing this way of working. At the heart
of these approaches has been the need to ensure that
people and communities, whether geographic or thematic,
have a voice. We have seen a shift in the way we work,
in the knowledge that ‘business as usual’, in times of
increasing demands and financial constraints, is no longer
an option. The shift has not been seismic and we cannot
underestimate the time, energy and commitment it takes to
achieve these long term gains, particularly in a city faced
with challenges like high poverty and inequalities.
To achieve collaborative working, DVA staff have built on
positive relationships developed over many years at various
levels of the Dundee Community Planning Partnerships,
with partner agencies and individuals. This report evidences
our role in co-production though our Reshaping Care for
Older People Change Fund Capacity Building Programme,
administered and supported in collaboration with our Third
Sector Interface (TSI) partners, Volunteer Centre Dundee
and Dundee Social Enterprise Network. The small grants
programme also secured funding to expand to include all
adult care groups through Integrated Care Fund monies.
DVA staff have either led or been heavily involved in
research and consulting stakeholders this year across
a range of interest areas, including: co-designing ‘It’s All
2
About The Break’, a Mental Health Short Breaks Public
Social Partnership pilot; a Play Survey to raise the profile of
play and play facilities in Dundee; ‘Parents have your say’,
seeking the views of parents of children with disabilities;
Integrated Health & Social Care engagement events and the
development of the Community Learning and Development
Strategy, to name but a few.
We led in the development of the Third Sector Funding
Partnership with Dundee City Council where we codeveloped a more robust assessment process for
continuation funding, which will be tested in the coming
year. We also negotiated access to in kind support for third
sector organisations and would expect to improve access
to these resources in the coming year. We established
the Third Sector Forum which has given DVA the mandate
to act on the sector’s behalf, which has been particularly
useful for issues that were not an obvious fit to the many
thematic networks and forums we support. The third sector
and DVA have another challenging year ahead as we move
to more commissioned services.
I would like to thank all the staff and volunteers who
continue to pull out all the stops to make sure we provide the
support and resources needed to strengthen voluntary and
community organisations, maintain the vital contribution we
make to the city and ensure we have a strong collective
voice. Christine Lowden
Annual Report 2015
THE YEAR IN FIGURES
94.4%
organisations
rate service
‘good/excellent’
19%
increase
on equipment borrowed
from the resource base
of organisations
volunteers
recruited
through Reshaping Care
Capacity Building Fund
say that as a result
of taking part in
networks/forums
they feel more
connected
say that as a result
of taking part in the
Mental Health
Service Provider
network they feel
more connected
of organisations
say that as a result of using TSI services
their organisation is better managed
and/or delivers better services
15+
people
2,792
60
older people
people
accessing services
provided with
funding from
Reshaping Care
Capacity Building Fund
participated
in the co-design of
the Mental Health
Short Break PSP
12 & 13
345 carers
Level 1
7 Community
Companions
partners agree or
strongly agree that the
TSI brings extensive
knowledge of the third
sector and their views to
partnership knowledge
and skills
volunteers and
15 companions
22%
Level 2
Reshaping Care
Capacity Building
Small Grants
approved
directly accessing services provided
by funding from Reshaping Care
Capacity Building Fund
87.5%
of public sector
of organisations
70.9%
attend newly started
Service User Involvement
(SUN) Drop-In
100
100%
96.9%
that wish to contribute to public policy
feel that the TSI helps them do so
completed compliant
with OSCR
say that as a result of
taking part in ECYPM
they feel more
connected
say that as a result of taking part in
Community Safety networks they feel more
connected to other organisations
of organisations
Independent
Examinations
of organisations
of organisations
66.7%
32
100%
100%
of the
£3.1m
ICF monies allocated to third sector organisations
3
Dundee Voluntary Action
HIGHLIGHTS FROM 2014/2015
Newsletter DVA has produced quarterly newsletters
which promote the work of DVA, Volunteer Centre
Dundee and Dundee Social Enterprise Network. Articles
included updates on the Dundee City Council partnership
groups looking at reducing monitoring and future funding
frameworks, consultations, events both local and national,
OSCR news, funding information, Health and Social Care
Integration as well as third sector news.
E-bulletins We published six Voluntary Gateway e-bulletins
which included topics as varied as Asset Transfer, Gift
Aid, Cyber Security, Scottish Government Consultations
and funding information. We also published topic specific
e-bulletins targeting network and forum members: ECYPM
(18), Mental Health Network (8), Equalities (1) and Older
People’s Network (11). Due to staff absence and a vacant
post we did not reach our target for Celebrate Age Network
or SUN Service Users Network e-bulletins. A Mental Health
Network feedback survey showed 93% found it ‘extremely’
or ‘quite’ useful and 100% of ECYPM Network found the
e-bulletin ‘extremely’ or ‘quite’ useful.
DVA WEBSITE
Our new website was launched at our AGM in 2013 and in
the past year we have had:
“Our children will be safe, healthy,
achieving, nurtured, active, respected,
responsible and included” Dundee Outcome 3
Every Child and Young Person Matters Network met
regularly through the year, including holding a self evaluation
focus group looking at partnership working and leadership.
This led to a review of our work plan and the information
also contributed to Integrated Children’s Services self
evaluation. The average attendance at ECYPM reps
meetings was 13 and strategy meetings 10.
We also reviewed the vision, mission statement and
purpose, which informed the work plan and reviewed third
sector involvement in the Multi Agency Screening Hub
(MASH). This led to our MASH Directory being reviewed,
and development of a job description and check list for
MASH reps for attendance at MASH meetings.
We developed and delivered co-production training to the
Early Years Collaborative. The materials and toolkit have
been shared with Young Adult Learning staff so that the
capacity building can be cascaded. 100% of participants
rated the training as good/excellent.
ECYPM held a series of road shows for the public and public
sector partners between June and September to promote
services delivered through the third sector. However, this
proved not to be the most effective method of promotion
and was quite resource intensive.
Prevention and Early Intervention DVA has been a key
player in Lochee Early Years Pathfinder, achieved through
promoting the findings of a research study. This involved
an academic study to identify community commitment to
co-production as an approach to improving outcomes for
children and families.
65%3
new visitors
Our Children Are Active – GIRFEC In response to the
community needs for more play opportunities and free
activities in Lochee Ward, DVA led on a city wide Dundee
Play Survey to identify interventions used to promote
play and both indoor and outdoor play opportunities and
facilities existing in the city. The study was cited in the ICS
Inspection report and findings are to be used to inform the
Sport and Physical Activity Play Strategy.
5%
returning visitors
Voluntary Sector Forums
Support & Development
Improving outcomes for vulnerable children DVA led
on a consultation with parents of children with additional
support needs and complex needs in partnership with
Barnardo’s and Parent-to-Parent. The findings were used
for further consultation with parents and a development
session with parents and professionals delivered by the
SPG in April 2015.
Resources
“Our communities will be safe and feel safe”
News
02
2000
PAGE VIEWS
4
4000
2013 / 2014
6000
8000
2014 / 2015
10000
Dundee Outcome 6
The Community Safety Network has 20 members
and meets quarterly to look at issues coming through
community safety groups and organisations working on
safety issues. This year, DVA has again been an active
Annual Report 2015
partici­pant in agreeing Community Safety Outcomes for the
Single Outcome Agreement and identifying key partner­ship
priorities for developing the action plan. DVA staff members
helped deliver with Tayside Police two WRAP (Workshop
to Raise Awareness of Prevent) training sessions for third
sector organisations, NHS and community police officers.
We aim at raising awareness of the CONTEST – PREVENT
objectives linked to various themes including preventing
terrorism, violence and criminality, supporting vulnerable
individuals and reporting concerns.
Through representation DVA contributes to the
development of the E-safety group, Dundee Community
Safety Partnership, as well as contributing to Hate Incident
Multi Agency Partnership meetings.
“Our Communities will have high quality and
accessible local services and facilities”
Dundee Outcome 9
THIRD SECTOR FORUM
The Third Sector Forum nominates representation to
partnership groups and to the newly established Third
Sector Funding Partnership Project 55 Group which
addresses streamlining and consistency of local authority
contracts & monitoring, and the In Kind Support Group.
We achieved a standstill budget for the sector this year
from local authority funding and drafted an assessment
framework for future funding cuts. DVA led in redrafting
local authority funding contracts and the Lead Officer role.
We also led on the development of the Directory of In Kind
Support now available on the Voluntary Gateway Dundee
website.
CAPACITY BUILDING
We worked in partnership with the Out of School Care
Network Manager to complete health checks with clubs
which were non compliant with OSCR. We worked in
partnership with Leisure and Culture Dundee, Scottish
Football Association and local sports clubs, providing
advice on PVG forms and child protection policies. We also
provided bespoke committee skills training with 100% of
participants rating the training as ‘good/excellent’.
HEALTHY ORGANISATION AWARD
The development of the Healthy Organisation Award
funded through Reshaping Care for Older People has
progressed well. The toolkit and resources are in place and
are currently being tested. Six organisations are involved in
the pilot. Baseline information has been collected for each
of the six organisations. The peer assessment framework
is under development and an event is planned once groups
have completed the process. Some of the organisations
have used the framework to enter into discussion with
their management committees, and the Award is acting
as a catalyst to staff and management to identify areas for
training and development. There has been good feedback
from the management committees and staff of the six
pilot organisations involved, particularly around increasing
understanding of the working of their organisation.
FUNDING
DVA was invited to support potential applicants with
their bids for the People’s Health Trust funding Active
Communities in Health Gift. Of the 22 organisations which
attended the briefing, 18 decided to proceed with the Stage
1 application. £178,533 was approved by the People’s
Health Trust (77% of total funds allocated).
We reviewed our Directory of Local Trusts which is now
published on DVA’s website.
NUMBER TEN
The centre continues to be home to DVA, Volunteer
Centre Dundee and 9 other organisations, many of which
provide direct services from Number Ten. At the end of the
financial year Number Ten was 93% occupied. The centre
also provides meeting and venue facilities which are used
both during the day and the evening. Our resource base
loaned out 157 items, including laptops, data projectors,
Wii, display boards, carpet bowling, bunting and karaoke
machines.
“Our people will have improved physical health
and mental wellbeing and will experience
fewer health inequalities” Dundee Outcome 4
MENTAL HEALTH ENGAGEMENT AND
INVOLVEMENT TEAM
This year the team developed much closer links with our
statutory sector partners in supporting engagement and
involvement of people who use mental health services,
and voluntary organisations that provide them, in the
planning, delivery and evaluation of mental health services.
Positive outcomes were achieved for service users and
organisations from support we provided across our full
range of work activities, and some of our key achievements
were: increasing and strengthening voluntary sector
involvement in the newly reformed Mental Health Strategic
Planning Group; securing service user and voluntary
sector involvement in a Public Social Partnership for the
redesign of a Short Breaks service for people with severe
and enduring mental health conditions; and supporting the
establishment of a support group for people affected by
Obsessive Compulsive Disorder.
OCD Group initial evaluation feedback
‘I would say it’s given me a purpose.’
5
Dundee Voluntary Action
Service User Involvement has been maintained on various
committees within the city. This is important to the Service
User Network.
The bi-weekly SUN Drop-In re-opened in December 2014
after being closed for four to five months. The Drop-In got off
to a bit of a slow start. However, attendance has picked up
pace and we now see between 15 and 20 people attending
each week. The number of people attending is expected to
rise, due to the Drop-In’s on-going publicity plan and our
monthly newsletter. We are also seeing some new people,
who have previously not been engaged, attending the
Drop-In and getting involved, which is really positive.
“Coming for a coffee and blether helps people who are
socially isolated. This group is not only for people who have
experience of mental health, but for people who are socially
isolated” (Drop-In service user)
“I found it very informative - you can keep
your finger on the pulse”
Service User Network rep on attending the
Dundee Mental Wellbeing Network Committee
We have recruited three new volunteers to support the
facilitation of the SUN Drop-In service and one volunteer
to support the OCD Support Group. The Mental Health
Involvement team at DVA is really happy to have such
enthusiastic and motivated individuals on board. Each of our
volunteers brings with them particular skills and qualities to
the Mental Health Involvement Assistant volunteering post.
This intake of volunteers is part of an on-going volunteer
recruitment process.
DVA took a leading role in the involvement process of the
Public Social Partnership (PSP) ‘It’s all about the break!’
consultation. As part of this process a large number of
people and service providers were engaged. We had
a fantastic response with 60 people participating in the
consultation and sharing their views, by taking part in one of
the five focus groups and completing questionnaires. Five
focus groups were held in total, with a range of agencies and
community groups in the city. The goal was to co-design
a service involving service users, carers and representing
organisations in attendance. Two clear choices emerged
from the co-design workshop, one being ‘supported group
break’ and the other ‘fixed budget for individuals to plan
their own break’. The next step is for the development of the
two top ideas for the pilot project.
“Our people will be better educated
and skilled within a city renowned for
learning and culture” Dundee Outcome 2
DUNDEE WOMEN’S FESTIVAL
promoting equality and providing opportunities for women,
was held between 1 – 24 March 2015 under the theme of
6
Women’s Rights, Roles and Responsibilities. DVA provides
support to the Dundee Women’s Festival committee and
worked in partnership with 35 organisations, including the
Women in Science Festival Group who run their festival at
the same time.
There were 3,304 attendees, marginally down on last year’s
figure of 3,395. However, there were 102 events/sessions
compared to 113 events the previous year. Therapy & health
proved to be very popular once again with 53 participants
at Reiki, 41 participants at ‘Exchanging Anxiety’ and 20
women signed up for ‘Resting the Mind’ with a further 20
on a waiting list. There were also waiting lists for a number
of activities such as the cookery classes run by Dundee
International Women’s Centre, Dundee Women’s Trail and
some of the alternative therapy events.
The largest attended events were: Leading by Influence:
The Stories from Remarkable Women which celebrated
notable local women in Dundee; Five Million Questions, The
Independence: Is it going to be good or bad for the Women
of Scotland?; Human Trafficking in Scotland presented by
Soroptimists in Dundee; and Jongleurs Comedy Club with
Jane Godley which totalled 1,491.
“People in Dundee will be able to live independently
and access support when they need it”
Dundee Outcome 5
RESHAPING CARE FOR OLDER PEOPLE
The Reshaping Care for Older People (RCfOP) Change
Fund, managed through the Third Sector Interface, has
been a powerful lever to support the Third Sector Interface,
NHS, local authority and the independent sector working
as equal partners to share ownership of local change
plans and delivery. The continuation and strengthening of
professional relationships between the sectors remains a
feature within the RCfOP Partnership.
The third sector has contributed to building stronger
communities in Dundee through being involved in the
co-design and co-production of services, developing
innovative projects (tests of change) to meet that need.
The shared governance arrangements have supported a
positive change which has allowed the development of a
shared understanding of why things happen and what might
happen differently.
The RCfOP Capacity Building Programme fund has
provided the opportunity for community based organisations
throughout Dundee to test models of co-production. The
RCfOP Change Fund has promoted new ways of working,
recognising people as assets and building on their existing
capabilities.
The RCfOP Capacity Building Programme has raised the
profile of the third sector within the field of older people’s
services in Dundee and this has enabled the third sector
to build strong foundations to meet the needs of the Health
and Social Care Integration agenda.
In November, a showcase event was held of projects and
initiatives supported through the capacity building fund
Annual Report 2015
which proved to be very successful and valuable as a
means of highlighting the work of and making links between
older people’s services and organisations.
DVA represented the sector on the Health and Social Care
Shadow Board, feeding back to the Third Sector Forum with
early discussion about representation of third sector, carers
and service users on the Dundee Health and Social Care
Strategic Planning Group which has still to be developed.
DVA co-facilitated two consultation events in collaboration
with public and private partners, to design the content of the
Integrated Care Fund Bid with wide third sector involvement.
DVA represented the sector on the ICF assessment panel
which formed the Dundee Partnership bid to Scottish
Government where we secured four places in each of
the newly formed thematic Strategic Planning Groups for
Adult Services to match NHS and Local Authority places.
The challenges will be ongoing involvement and support
to service users/communities of interest and third sector in
thematic strategic planning groups (SPG) where we do not
have dedicated staff.
DVA manages the Reshaping Care Capacity Building
Programme which aims to build the capacity of communities
to deliver services which maintain people in their own
homes in response to identified community need. Projects
have been supported and small grants allocated. Following
the success of the
Change Fund to provide small grants to stimulate and
support capacity building and co-production, we secured
Integrated Care Funding to roll out capacity building across
Health and Social Care priority areas.
The Reshaping Care Team supported the Bowl "n" Roll
group to consult with their members to produce a plan for
setting up a lunch club. The group were awarded a level 1
small grant to develop a pilot project and a level 2 grant to
develop the project.
The cafe held regular surgeries during the lunch club, e.g.,
deaf hub, welfare rights, energy advice and local area
workers engaging with members of the community.
For individuals it provided somewhere for people to go and
get company. Examples are one man who lost his wife and
attending Bowl ‘n’ Roll gives him the only company he gets
during the week, and two sisters both in their seventies
who attend the lunch then go into town together which has
become part of their weekly routine. It has also become a
hub for members to meet one another.
COMMUNITY COMPANIONS PROJECT
Community Companions is a non dependent befriending
project working by visiting adults in their own home,
accompanying them to social activities or on shopping trips.
The project has now recruited seven volunteers who have
completed their first induction session and are awaiting
their second mandatory session. Recruitment of volunteers
will be ongoing.
The project has received a wide range of referrals from
various agencies including social prescribing, Deaf Links,
Stroke UK, Community Mental Health, Dundee City Council
and Social Work. It has been identified through discussion
with the volunteers that the project will not only benefit lonely
and isolated older people within Dundee but also some
volunteers who have a similar feeling of isolation. Thus
the project will benefit the wider community, encouraging
intergenerational social interactions.
CELEBRATE AGE NETWORK
There was less activity this year due to staff absence.
However, Reshaping Care staff and other DVA staff
provided support to the Network where possible. DVA
supported with the Home Safety Scheme Pilot which aimed
to provide a co-ordi­nated response to vulnerable groups
ensuring full access to available services. The pilot, set up
with seven partners, went live in January 2015.
CAN members worked with the Scottish People’s Assembly
for Older People to hold a consultation event in Dundee on
24 July where there were 45 attendees. Staff also assisted
with updating the 50+ Information pack which is distributed
across the city, available online and is used as a resource
by Dial OP volunteers.
CAN Forum reviewed their priorities and effectiveness
and included their involvement in the delivery of the Older
People’s Strategic Planning Group Action Plan, widening
engagement of membership and representation and were
ready for the new post holder starting in April.
EMPLOYABILITY
"Dundee will be an internationally recognised city
at the heart of a vibrant region with more and better
employment opportunities for our people"
Dundee Outcome 1
Through DVA's role on the Core Employability Partnership
we were involved in assessing third sector tenders bids for
the delivery of ESF Employability Outcomes. DVA was later
invited and took on the role of chairing the Employability
Core Group.
7
BOARD OF DIRECTORS
Kim McRae
Elley Petrie
Ann McLeod
Douglas Birch Hugh Jamieson
Anne Skelly Michael Burns
Roger Gardiner Teresa Donaldson
David McIntosh
Alison Thornton
Convenor
Vice Convenor
Treasurer
Resigned 08/10/14
Resigned 08/10/14
Appointed 08/10/14
STAFF LIST
Chief Executive Deputy Chief Executive Administrator Voluntary Sector Information and Development Officer Mental Health Service User Involvement Co-ordinator Mental Health Service User Involvement Co-ordinator Mental Health Co-production Worker Mental Health Networking Co-ordinator Celebrate Age Network Co-ordinator Reshaping Care Coordinator Reshaping Care Information and Monitoring Officer Healthy Organisation Award Officer
Community Companion Co-ordinator Women’s Festival Information and Administration Co-ordinator Morning Receptionist
Afternoon Receptionist Evening Receptionist Evening Receptionist Morna Wilson
Christine Lowden
Hazel Imrie
Evelyn Cairns
Siobhain MacIntosh (from Apr - July14)
Lynsey McCallum (from Nov 14)
Max French (from Nov 14)
Ruth Brown
Susan Gunn (left Nov 14)
Christina Cooper
Madeline Rees
Philippa Lyttle (from Aug 14)
Clare Cockburn (from Jan 15)
Laura Tyrie (from Nov 14)
Gill Manzie
Lali Tudela
Heather Bunt
Lorraine Dewar
VOLUNTEERS
Human Resources MH SUN Drop-In
MH SUN Drop-In MH SUN Drop-In MH SUN Drop-In MH SUN Drop-In
Community Companion
Community Companion Community Companion Community Companion Community Companion Community Companion Community Companion George Farquhar
Aoife Charles
Jade Doig
Rachel MacDougall
Dave Thomas
Susan Davie
Jennifer Dodoo
Jaquie King-Adams
Catherine McMinn
Pat Murphy
Shona Robertson
Joan Thompson
Samantha Thomson
Dundee Voluntary Action
Number Ten, 10 Constitution Road
Dundee DD1 1LL
Tel: (01382) 305731
Fax (01382) 305729
Email: [email protected]
www.d-v-a.org.uk
Scottish Charities No: SC000487. A Charitable Company Limited by Guarantee.
Registered in Scotland as Dundee Voluntary Action Ltd., SC093088. VAT Registration No: 735-0040-75.