MACY`S, INC. FACT BOOK 2012

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MACY`S, INC. FACT BOOK 2012
MACY’S, INC. FACT BOOK 2012
FISCAL YEARS 2012 AND 2013
Calendar of Public Disclosures
Note: All dates are subject to change.
Monthly Sales Announcements
Quarterly Results
Fiscal 2012
Fiscal 2013
SALES
RELEASE DATES
SALES
RELEASE DATES
THREE MONTHS
ENDED
2012 EARNINGS
RELEASE DATES
10Q/10K
SEC FILING
February
3/1/12
3/7/13
4/28/12
5/9/12
6/4/12
March
4/5/12
4/11/13
7/28/12
8/8/12
9/4/12
April
5/3/12
5/9/13
10/27/12
11/7/12
12/3/12
May
5/31/12
6/6/13
2/2/13
2/26/13
4/3/13
June
7/5/12
7/11/13
July
8/2/12
8/8/13
August
8/30/12
9/5/13
THREE MONTHS
S
ENDED
2012 EARNINGS
RELEASE DATES
10Q/10K
SEC FILING
September
10/4/12
10/10/13
5/4/13
5/15/13
6/10/13
October
11/1/12
11/7/13
8/3/13
8/14/13
9/9/13
November
11/29/12
12/5/13
11/2/13
11/13/13
12/9/13
December
1/3/13
1/9/14
2/1/14
2/25/14
4/2/14
January
2/7/13
2/6/14
MONTH
Media:
Jim Sluzewski . . . . . . . ................................................. 1-513-579-7764
Investor:
Matt Stautberg . . . . ................................................. 1-513-579-7028
Transfer Agent:
Computershare
Inside the United States and Canada ............... 1-866-337-3311
Outside the United States and Canada ............ 1-201-680-6578
For the Hearing Impaired ........................ 1-800-231-5469 (TDD)
Toll-Free Information Request Line .................... 1-800-261-5385
Macy’s, Inc. Corporate Website ............................ macysinc.com
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• Macy’s, Inc.
Fiscal 2012
Fiscal 2013
Contents
Calendar of Public Disclosures
................................................
2
Macy’s, Inc.
4
FINANCIAL HIGHLIGHTS ..................................................................... 4
CORPORATE VISION, PHILOSOPHY AND FINANCIAL OBJECTIVES ................ 5
HIGHLIGHTS OF PROGRESS IN 2011 ....................................................... 6
AT-A-GLANCE ............. ..................................................................
Macy’s......................... .................................................................. 8
Bloomingdale’s ......................................................................... 14
Macy’s, Inc.: A Diverse and Inclusive Organization ............ 16
Giving Back to Our Communities .......................................... 17
Social Responsibility ................................................................ 20
Sustainability ............................................................................. 22
Financial Overview ... ................................................................ 24
Store Listings
30
BLOOMINGDALE’S . . . . . . . ..................................................................... 50
MACY’S . . . . . . . . . . . . . . . . . . . . . . ....................................................................
Company History ...... ................................................................ 52
Macy’s, Inc. Board of Directors/
Corporate Management ........................................................ 58
Shareholder Information
........................................................
61
Stores and Employees by State ............................................. 62
2012 Corporate Fact Book • 3
Macy’s, Inc. At-A-Glance
Macy’s, Inc., with corporate offices in Cincinnati and New York, is one of the
nation’s premier retailers, with fiscal 2011 sales of $26.4 billion. The company
operates about 800 Macy’s department stores and furniture galleries in 45
states, the District of Columbia, Guam and Puerto Rico, as well as macys.com.
The Bloomingdale’s brand includes 37 department stores and home stores
in 11 states, bloomingdales.com, seven Bloomingdale’s Outlet stores in five
states, and a licensed store in Dubai. Macy’s, Inc.’s diverse workforce includes
approximately 171,000 employees. Prior to June 1, 2007, Macy’s, Inc. was
known as Federated Department Stores, Inc. The company’s shares are traded
under the symbol “M” on the New York Stock Exchange.
Financial Highlights
2011
2010
Net Sales (in billions)..........................................................................................................
Change in same-store sales (Note 1) ......................................................................................
$ 26.405
5.3%
$ 25.003
4.6%
Operating Income (in billions) ...........................................................................................
% of sales . . . . . . . . . ...............................................................................................................
$
2.411
9.1%
$
1.894
7.6%
Operating Income, Excluding Certain Items (in billions) (Note 2) ...........................................
% of sales . . . . . . . . . ...............................................................................................................
$
2.386
9.0%
$
1.919
7.7%
Diluted Earnings Per Share
Net income . . . . . ................................................................................................................
Net income, excluding certain items (Note 2) .........................................................................
$
$
2.92
2.88
$
$
1.98
2.11
Cash Flow from Operating Activities (in billions) .............................................................
$
2.093
$
1.506
Cash Flow from Operating Activities Net
of Cash Used by Investing Activities
(in billions) (Note 2) ................................................................................................................
$
1.476
$
1.041
Notes:
(1)
Represents the year-to-year percentage change in net sales from Bloomingdale’s and Macy’s stores in operation throughout the year presented and the immediately
preceding year and all Internet sales.
(2)
Represents a non-GAAP measure of operating results. Supplemental Operating Results on page 26 contains a reconciliation to the most comparable GAAP measure.
The foregoing financial information, including non-GAAP measures that exclude certain items, should be read in conjunction with the audited financial statements,
including the related notes and other financial information contained in the company’s most recent Securities and Exchange Commission filings.
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• Macy’s, Inc.
Corporate Vision,
Philosophy and
Financial Objectives
CORPORATE VISION
Macy’s, Inc. is a premier national omnichannel retailer with iconic brands that
each operate outstanding stores and dynamic online sites. Both Macy’s and
Bloomingdale’s are known worldwide, and each has its own unique identity
and customer focus.
CORPORATE PHILOSOPHY
Macy’s, Inc. clearly recognizes that the customer is paramount and that
all actions and strategies must be directed toward providing a localized
merchandise offering and shopping experience to targeted consumers
through dynamic department stores and online sites.
Aggressive implementation of the company’s customer-centric strategies by a
talented, experienced organization will provide Macy’s, Inc.’s department stores
with an important competitive edge.
Macy’s, Inc. is committed to open and honest communications with employees,
shareholders, vendors, customers, financial analysts and the news media. The
company seeks to be proactive in sharing information and in keeping these key
stakeholder groups up-to-date on important and material developments.
At Macy’s, Inc., our greatest strength lies in the skill, judgment and talent of
our people. Every day a production of enormous magnitude takes place on
our selling floors and behind the scenes, where our people bring the company’s
strategic goals to life. Our priority of attracting, retaining and growing the
most talented people in the retail industry has been and will continue to be
our greatest advantage.
CORPORATE FINANCIAL OBJECTIVES
The objectives of Macy’s, Inc. are:
•
To grow sales;
•
To continue to increase the company’s profitability levels (earnings before
interest, taxes, depreciation and amortization) as a percent of sales;
•
To improve return on invested capital;
•
To maximize total shareholder return.
2012 Corporate Fact Book • 5
Highlights of Progress in 2011
CONTINUED GROWTH ON ALL FRONTS
ENHANCED SHAREHOLDER RETURNS
Fiscal 2011 was the third consecutive year of significantly
improved financial performance at Macy’s, Inc. Our
momentum results from the culture of growth that we have
been building since reorganizing the company in 2008
and 2009. Macy’s, Inc. has the right long-term strategies
in place to win with customers in the years ahead.
Meanwhile, our very talented organization is executing
superbly on each key strategy.
The results and momentum in the company have driven
enhanced returns to shareholders. During fiscal 2011,
the price of Macy’s, Inc. common stock rose by nearly
50 percent, and the share price has nearly quadrupled
since the beginning of fiscal 2009.
The company has been gaining market share, strengthening
customer loyalty and maintaining efficiencies in our
operations, all against the backdrop of a stagnant economic
environment. The growth has been balanced — involving
both Macy’s and Bloomingdale’s, stores and online, virtually
every family of business and every region of the country.
Our progress and success are rooted in having become a
customer-centric organization that embraces localization,
a seamless omnichannel blending of stores, online and
mobile, and more meaningful customer engagement on
the selling floor.
The company generated growth on all financial fronts in
fiscal 2011. Top-line sales grew by more than $1 billion for
the second consecutive year. Same-store sales rose a very
healthy 5.3 percent, on top of an increase of 4.6 percent
in 2010. Diluted earnings per share grew by 47 percent
in 2011, following significant increases in each of 2009
and 2010. Net cash provided by operating activities was
$2.093 billion in fiscal 2011, compared with $1.506 billion
in fiscal 2010. This includes pension plan contributions
of $375 million in 2011 and $825 million in 2010. Net
cash used by investing activities in fiscal 2011 was
$617 million, compared with $465 million in fiscal 2010.
Thus, net cash provided by operating activities after
investing activities was $1.476 billion in fiscal 2011,
compared with $1.041 billion in fiscal 2010. Return On
Invested Capital (ROIC) — a key measure of operating
productivity — rose significantly in 2011, the third
consecutive year of improvement.
DEBT REDUCTION
The company in fiscal 2011 continued to improve its
balance sheet, repaying $454 million in debt in addition
to the $1.245 billion of debt repaid in 2010. This helped
Macy’s, Inc. to regain investment-grade status at S&P
and Moody’s.
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• Macy’s, Inc.
The board of directors doubled the cash dividend on
Macy’s, Inc. common stock to an annualized 40 cents per
share, beginning with the quarterly payment on July 1, 2011.
Effective with the quarterly payment on April 2, 2012, the
dividend doubled again to an annualized 80 cents per share.
In late August 2011, the company resumed its share
repurchase program using excess cash, having reached its
target credit ratios earlier than expected. In fiscal 2011,
the company repurchased a total of 16.4 million shares
for approximately $500 million. Going into fiscal 2012,
the company had remaining authorization to repurchase
approximately $1.352 billion of common stock, including
a $1 billion increase in authorization approved by the
board of directors in January 2012.
INVESTMENTS IN OMNICHANNEL
AND TECHNOLOGY
Macy’s and Bloomingdale’s continue to embrace innovation
in technology designed to engage customers and to
make their shopping experience more convenient, fun
and interesting. Technology is fueling the company’s
omnichannel strategy for driving sales (see page 9). Online
sales (macys.com and bloomingdales.com combined) grew
by 40 percent year-over-year in 2011, on top of growth of
29 percent in 2010 and 20 percent in 2009.
Macy’s, Inc. is using technology in stores to mirror the online
shopping experience, and adding functionality and content
online to provide customers with additional assistance in
product selection.
Macy’s, Inc. enjoys a growing reputation as a technology
leader in the retailing industry. L2, a think tank for digital
innovation, in 2011 named Macy’s and Bloomingdale’s
among its Top 10 retailers in Digital IQ, based on digital
competency and mastery of mobile and social platforms.
Macy’s was ranked No. 1 among 64 retail brands included
in the study.
Among technology innovations initiated in 2011, the
company expanded its Search & Send capabilities (see
page 9) at Macy’s. Macy’s and Bloomingdale’s stores have
begun testing computer tablets and hand-held devices to
engage customers in selected merchandise areas, including
fine jewelry and cosmetics at Macy’s, and women’s shoes
and cosmetics at Bloomingdale’s. Macy’s began testing
Beauty Spot, a new cosmetics concept that allows customers
to search and select products from various product
categories across multiple brands from a custom-designed
kiosk located prominently on the selling floor.
Macys.com has launched a new denim fit finder for
women, which allows shoppers to select the perfect
pair of jeans among all denim brands. All Macy’s and
Bloomingdale’s furniture/mattress delivery associates
have been equipped with computer tablets to plan daily
routes, find locations via GPS, record delivery verification
signatures, and access product and sales transaction
information on-site to answer customer questions.
In addition, Macy’s and Bloomingdale’s stores began
to test emerging transaction-processing technologies,
including Google Wallet, a smartphone application that
allows customers to “tap, pay and save” when they use
their phone as their wallet. And after a successful pilot
in fall 2011, Macy’s is rolling out digital receipts in
stores nationwide.
To more precisely manage item-level merchandise
inventories, Macy’s, Inc. announced in 2011 that Macy’s and
Bloomingdale’s stores are adopting RFID (radio frequency
identification) technology on an accelerated timeline. By
the third quarter of 2012, the company expects to begin
using RFID in all stores nationwide to count size-intensive
“replenishment goods” — those items regularly stocked
and automatically resupplied as they are sold to customers.
This represents about 30 percent of the company’s sales.
Macy’s, Inc. will be among the first retailers to implement
RFID on a broad national scale. The company has been
testing RFID technology for nearly two years in selected
Macy’s and Bloomingdale’s stores and distribution centers.
With RFID, Macy’s and Bloomingdale’s store associates can
count inventory significantly faster. This enables multiple
counts throughout the year compared with the current
practice of taking a physical inventory once a year. Testing
has shown that, on average, inventory accuracy can be
maintained at 97 percent or better. Frequent counts will also
ensure the correct placement of items in the right range of
sizes, colors and styles on the selling floor.
INTERNATIONAL SHIPPING OF ONLINE
ORDERS BEGINS
Macys.com and bloomingdales.com began international
shipping to more than 100 countries in 2011 — providing
easy access to the company’s assortment among customers
who have visited Macy’s or Bloomingdale’s in the United
States, or who know our company for its reputation for
fashion, quality and value. Via a partnership with FiftyOne,
a leading provider of international e-commerce services
and infrastructure to U.S. retailers, the macys.com and
bloomingdales.com sites offer international customers
a seamless changeover from domestic to world view.
International customers in participating countries are
automatically transitioned to their local currency as they
browse the assortment. Once items are selected for
purchase, the system automatically provides the final price
for the merchandise including all duties, tariffs and shippingrelated costs. While the majority of product assortment sold
online is available for international shipping, some product
categories and lines are exempt.
2012 Corporate Fact Book • 7
Macy’s, established in 1858, is the Great American Department Store — an
iconic retailing brand with about 800 stores operating coast-to-coast and
online at macys.com. Macy’s offers powerful assortments and the best brands,
tailored to each and every customer with obvious value, engaging service
and unforgettable moments.
Clearly, Macy’s is distinctly different from other major
retailers. Macy’s embraces customers and strives to
provide an experience that transcends ordinary
shopping. Our DNA includes special events that are
magical — the Macy’s Thanksgiving Day Parade, Fourth
of July Fireworks, flower shows, fashion extravaganzas,
celebrity appearances, cooking demonstrations and
holiday traditions ranging from the arrival of Santa Claus
to tree lightings and animated window displays.
Beyond fantastic events, Macy’s is delivering magical
moments every day. We surprise and delight customers
with unique and interesting fashion merchandise —
including exclusive brands that our customers won’t find
elsewhere. We engage customers in stores, online and
via mobile devices by offering advice and options that
bring fashion ideas to life. Our looks set the tone in style
magazines, videos, TV shows, movies, blogs and websites.
Our associates take the extra step to help a customer in
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• Macy’s, Inc.
need. Every year, we receive tens of thousands of messages
complimenting our people and saluting the shopping
experience at Macy’s. It’s all part of the excitement that
we’ve been creating for 153 years.
Localization is a key component of Macy’s strategic
formula for continued growth and success. Through
My Macy’s, we have invested in talent, technology and
marketing that allow us to ensure that each and every
Macy’s store is “just right” for the customer who shops in
that location. We have provided for more local decisionmaking in every Macy’s community. We are tailoring our
merchandise assortments, space allocations, service levels,
visual merchandising and special events store-by-store.
In fiscal 2011, Macy’s opened one store and closed eight
stores. A Macy’s in Warwick, RI, was reopened with
renovations following flood damage in 2010. Macy’s stores
were closed in Topeka, KS; Laurel, MD; Bay Shore, NY;
Parma, OH; Antioch, TN; and Texas City, TX. The company
closed a Macy’s furniture gallery in San Antonio, TX, and
a furniture clearance center in Naperville, IL, with both
businesses transitioning into nearby Macy’s stores.
In March 2012, Macy’s opened new stores in Salt Lake City,
UT, and Greendale, WI. Plans announced to date include
new Macy’s stores in Victorville, CA (opening mid-2013),
Gurnee, IL (to open in spring 2013), Bronx, NY (to open in
fall 2013 or spring 2014) and Bay Shore, NY (a replacement
store to open in fall 2013).
STRATEGIC ADVANCEMENTS AT MACY’S
Three key strategic initiatives — My Macy’s localization,
omnichannel integration and MAGIC Selling — combined
to drive sales growth at Macy’s in 2011. We believe we still
are in the early stages of implementation in each, and we
have intensified planning for future improvement in 2012
and beyond.
With My Macy’s localization, we continue to tailor the
merchandise assortment and shopping experience in
every store location for the customer who shops there.
We believe this has created a sustainable competitive
advantage for Macy’s, and we have made significant
progress over the past three years to offer our customers
the right products in the right place at the right time.
In late 2011, we launched a new internal initiative
called “My Macy’s 2.0.” It involves a series of targeted
initiatives — each guided by a team of our most talented
executives — aimed at further refining the way we serve
local customers.
The omnichannel strategy involves integrating our stores,
the Internet and mobile devices so we can surround our
customers at every turn and deploy all of the company’s
inventory (no matter where it may be located) to serve their
needs. A pivotal part of the omnichannel strategy is our
capability to allow associates in any store to sell a product that
may be out of stock locally by selecting merchandise from
other stores or our online fulfillment centers for shipment to
the customer’s door. Likewise, our online fulfillment centers
can draw on store inventories nationwide to fill orders that
originate on the Internet or via mobile devices.
At the end of 2011, we had 23 Macy’s stores set up to pick
and ship orders from other stores or the Internet. By the
end of 2012, we expect to have approximately 290 Macy’s
stores set up for shipping, on top of the inventories in four
primary online fulfillment centers that will be in operation by
year-end.
We continue to experiment with a wide range of new
technologies, both in store and online, that improve the
2012 Corporate Fact Book • 9
customer shopping experience. These include using tablet
computers in selected departments in stores, piloting tapand-pay mobile technology, offering customers paperless
digital receipts, accelerating the adoption of QR code
technology to engage shoppers, and delivering special
offers to shoppers via Foursquare, Shopkick, Google and
Facebook, among other pervasive social media.
Macy’s strategy of MAGIC Selling, launched two years ago,
is how we are improving customer engagement in our
stores. We train every associate to Meet and make a
connection... Ask questions and listen ... Give options,
give advice ... Inspire to buy and Celebrate the purchase.
To date, Macy’s store associates have been through more
than 1 million hours of MAGIC training. And the results are
showing in our same-store sales growth.
As part of the MAGIC Selling process, we are placing
ever-more emphasis on coaching of sales associates
on the selling floor by their managers. We are providing
more tools, training, resources and encouragement
to the sales managers. We rely on them to show
associates — particularly new hires — the Macy’s way
for taking great care of our customer on a consistent
basis. Our Net Promoter Scores, which measure customer
satisfaction store-by-store and day-by-day, have been
rising in tandem with sales.
BEST BRANDS, EXCLUSIVE MERCHANDISE
Macy’s continues its legacy of offering merchandise from
the best and most-wanted brands, and in providing
customers genuine value — the right combination of fashion
and quality at a good price. Much of Macy’s merchandise
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• Macy’s, Inc.
assortment is clearly unique. In 2011, about 43 percent
of merchandise sold at Macy’s was exclusive or in limited
distribution. This includes Macy’s outstanding portfolio of
private brands, which account for about 20 percent of sales.
FOCUSING ON THE MILLENNIAL CUSTOMER
We will intensify our efforts in 2012 and beyond to
better serve the needs of Millennial customers, those
between the ages of 13 and 30, now our nation’s largest
generation. Our plans include re-focusing the merchandise
assortments in the Mstylelab and Impulse departments so
they are more exciting and relevant to these fast-fashion
customers, as well as stepping up the shopping experience
and store environments.
HERALD SQUARE FLAGSHIP RENOVATION
In early 2012, work began on one of the largest capital
investments in the history of our company — the top-tobottom renovation of Macy’s Herald Square flagship
store in New York City. This four-year, $400 million
reinvention will make Herald Square the world’s most
exciting, interesting and technologically advanced
department store. In the course of the project, we will
be repurposing 100,000 square feet from offices and
stockrooms to selling space, restoring the grandeur of the
building’s exterior, creating dazzling, updated presentations
of new and expanded merchandise space, and significantly
expanding the men’s store. To the delight of shoppers, we
are creating the world’s largest women’s shoe department
(with 39,000 square feet of continuous selling space), which
is expected to open in fall 2012.
Private Brands
Macy’s is recognized as a retail industry leader in developing private brand
merchandise that differentiates the assortments in our stores and delivers
exceptional value to the customer.
Merchandise for each private brand, available “Only at Macy’s,” is developed to
appeal to a certain customer lifestyle and is supported with marketing programs
that create a precisely defined image. Macy’s also develops private label goods
to meet specific customer needs and to fill gaps in the assortment.
For women, Alfani offers modern separates with a
clean, feminine sensibility and a refined fit. The brand is
designed to be the stylish woman’s resource for wearto-work clothes that are both polished and versatile.
Alfani for women includes sportswear, intimate apparel,
jewelry, shoes and accessories.
Alfani offers clothing for the man who wants to look
modern and professional. The collection is designed with
an emphasis on fabric, detail and performance. Alfani for
men includes sportswear, tailored clothing, furnishings,
shoes and accessories. Alfani Red is a fit designation
within the Alfani line that indicates a slimmer, more
streamlined fit.
American Rag is a young, fashion-forward line of denim
and separates. A favorite among Juniors and Young
Men, the line melds vintage-inspired colors and prints
with classic denim and the season’s trends. Recent
additions to American Rag include a line of dressed-up
separates for girls and suit separates for young men.
Bar lll is a collection of contemporary women’s and
men’s clothing, jewelry and bedding launched in 2011.
The clothing and jewelry, which are sold in Macy’s
Impulse zone, feature design that is versatile and
fashion-forward. The brand speaks to a young, stylesavvy and technologically sophisticated customer
looking for distinctive products that can be added to
her or his existing wardrobe and lifestyle to express
personal style.
®
Belgique cookware is a versatile, high-performance line
designed to provide professional results and striking
good looks. Belgique Stainless Steel is for the cook
who wants versatile, high-performance and long-lasting
cookware with a sleek, sophisticated look. Belgique
Hard Anodized features a non-stick interior ideal for lowfat cooking. The durable exterior is easy to care for and
has a clean, modern look.
2012 Corporate Fact Book • 11
Charter Club offers modern classic, all-American style
in women’s ready-to-wear and home collections. The
ready-to-wear collection, designed for the woman who
appreciates both style and ease, features separates
assorted for all occasions. The home collection provides
the essential elements to create an elegant, traditional
décor. The brand includes sportswear, intimate apparel,
jewelry, accessories, bedding and bath.
First Impressions classic clothing for newborns and
infants is defined by fine fabrics and time-honored
details. The collection’s soft fabrications and sweet,
traditional designs make First Impressions a favorite
gift choice. The brand includes clothing and matching
accessories for boys and girls with an emphasis on
special occasion dressing.
Tracing a trajectory from quiet label to powerhouse
brand, Giani Bernini has emerged as a coveted name
for handbags and small leather goods within Macy’s.
The brand’s fine materials and classic design attract
a traditional customer who recognizes quality when
she sees it. Giani Bernini recently added comfort shoes,
sold under the GB by Giani Bernini name, and an
extensive assortment of sterling silver bridge jewelry
to its portfolio.
Club Room features classic American menswear for
weekend or business casual occasions and tailored suit
separates for the career-oriented professional. The Club
Room brand includes sportswear, tailored clothing,
furnishings, shoes and accessories.
Epic Threads is designed for tweens who want
cool, original clothing that expresses their personality.
Taking a cue from popular skate and streetwear brands,
Epic Threads is urban, imaginative and edgy. The
brand has a strong denim base, a high-energy color
palette and an individualistic sensibility. Epic Threads
Collection, introduced in 2011, offers dressy options
for style-savvy tweens.
12
• Macy’s, Inc.
This luxury collection for the home evokes the cool, cleanlined style of a world-class hotel, creating an oasis in the
modern world. Hotel offers high thread-count sheets and
luxurious fabrics for the customer who appreciates quality
and modern design. The sophisticated collection includes
bedding, bath and mattresses. A new line extension offers
easy-care product with a mix-and-match design element.
Ideology is a new brand of activewear designed
for the active lifestyle and offers versatile, mix-andmatch pieces that combine fashion-forward style with
technical features that maximize performance and
comfort. Cheryl Burke, renowned professional dancer
and two-time winner of “Dancing with the Stars,” is the
face of the new brand.
With a pretty, feminine sensibility and an emphasis on
comfort, JM Collection is designed for the woman who
wants versatile, work-to-weekend clothes at an affordable
price. The collection consists of easy, classic silhouettes
updated each season in new colors, prints and textures.
Solution-oriented separates like the Magic Pant are an
important part of the brand’s growing appeal.
Designed for the busy woman with an easy, modern
sense of style, this brand offers a versatile collection
of fashionable sportswear and stylish accessories that
transition from home to work to weekend. The brand
includes sportswear, shoes, jewelry, handbags and
accessories.
I.N.C. for women delivers up-to-the-minute, trend-right
sportswear designed to add freshness and fun to the
fashionable woman’s wardrobe. Cutting edge, off-therunway trends are captured and delivered in high-profile,
affordable clothes, shoes and jewelry for the woman who
wants to be noticed.
I.N.C. Men offers fashion-forward clothing with a modern fit
and sharp styling. Cool, understated suit separates, a broad
range of style-conscious denim, sophisticated knits and
graphic T-shirts are designed to mix and match for maximum
versatility for the contemporary man.
With fun colors and flirty prints, Jenni by Jennifer
Moore intimates stand out as the choice for the young,
fashionable customer, featuring a bright and cheerful
selection of pajamas, loungewear and lingerie. In the
Juniors arena, Jenni’s colorful, comfortable sensibility
stands out in an assortment that includes sweatpants,
hoodies, tees, and other items. The So Jenni brand takes
the fun feel of Jenni to the children’s category, offering
girls’ clothing in sizes 7-16.
Elegant and refined, this brand of European-inspired
classic menswear is characterized by luxury fabrics and
attention to detail. It is designed for the more traditional
customer, who expects the best in investment dressing.
The brand includes sportswear, tailored clothing,
furnishings, shoes and accessories. Greg Norman
for Tasso Elba is a broad assortment of golf-inspired
menswear and accessories. Shark by Greg Norman for
Tasso Elba is the younger, more fitted expression of this
worldly golf lifestyle.
BRANDS AND LABELS
The difference between a brand and a label is subtle
but important. Our brands have fully developed
brand profiles targeted to specific consumers and are
supported with national advertising and branded instore environments. A label is just that: a name attached
to a category of merchandise that fills a niche in our
assortments. Examples of our labels include:
•
Greendog
•
Holiday Lane
•
John Ashford
•
Karen Scott
•
Morgan Taylor
•
Studio Silver
•
The Cellar
•
Tools of the Trade
•
Via Europa
2012 Corporate Fact Book • 13
Bloomingdale’s, America’s only nationwide, fullline upscale department store, is recognized for
its originality, innovation and fashion leadership.
It truly is “Like no other store in the world.” In fact,
Bloomingdale’s is a leading attraction for visitors
and tourists coming to the United States from
around the globe. This brand includes 37 stores,
bloomingdales.com and seven Bloomingdale’s Outlet
locations. Bloomingdale’s opened in Dubai, United
Arab Emirates, in February 2010 under a license
agreement with Al Tayer Insignia, a company of
Al Tayer Group LLC.
Bloomingdale’s is separating itself from the mainstream and reinforcing its position
as an authority for upscale, contemporary fashion. Customers are attracted by the
latest styles from the hottest brands, such as Armani, Burberry, Chanel, Christian
Dior, David Yurman, Jimmy Choo, John Varvatos, Louis Vuitton, Miu Miu, Prada,
Ralph Lauren Black Label, Theory and Tory Burch. Bloomingdale’s shoppers have
come to expect and savor variety — the newest looks from established brands, as
well as unique products from rising young designers.
Supporting these fashion brands are exceptional customer amenities —
international visitors centers, personal shoppers, outstanding fitting rooms and
lounges — elegant events and personalized, attentive service that strengthen
customer relationships and build loyalty.
In fiscal 2011, Bloomingdale’s opened three outlet stores and closed three
full-line stores and one home store. New Bloomingdale’s Outlet stores were
opened in Estero, FL; Schaumburg, IL; and Wrentham, MA. Closed were
Bloomingdale’s stores in Atlanta, GA; North Bethesda, MD; and Bloomington,
MN; as well as a Bloomingdale’s Home and Furniture store in Oak Brook, IL.
CONTINUED SUCCESS WITH DESIGNER FASHIONS
AND OMNICHANNEL
Bloomingdale’s had another great year in 2011, with sales growth that again
compared favorably with its upscale competitors. The brand capitalized on its
strength of showcasing top designers, including new talent making fashion
headlines. Its omnichannel strategy is helping build a nationwide presence,
serving sophisticated customers who may not have a local Bloomingdale’s store
but know and love the brand from their travels and previous experience.
14
• Macy’s, Inc.
NEW STORES PLANNED
Capitalizing on the strength of smaller, carefully edited
fashion stores opened in recent years in SoHo in New
York City and Santa Monica, CA, Bloomingdale’s has
announced it will open a new store in Glendale, CA, in
fall 2013, as well as a new replacement store in Palo Alto,
CA, in spring 2014.
Bloomingdale’s continues to test its outlet store concept,
which launched in 2010. We added three new outlet stores
in 2011, bringing the current store count to seven, with
another five scheduled to open in 2012.
BLOOMINGDALE’S LAUNCHES REWARDING
LOYALTY PROGRAM
Early in 2012, Bloomingdale’s launched a new customer
loyalty program called Loyallist in all U.S. stores and
online. The new tender-neutral program is streamlined
and delivers benefits to any customer shopping with a U.S.
address at Bloomingdale’s — regardless of how they pay.
Members of the loyalty program will accumulate points
each time they shop and for every 5,000 points will receive
a Reward Card worth $25. The Reward Card can be
redeemed on all merchandise (exclusive of gift cards) and
is issued the moment earned, in the store or overnight via
email if earned online, for use the very next day.
Shoppers can earn points at three levels. Loyallists will
receive one point for every dollar spent in store, on
bloomingdales.com and at outlet locations. Shoppers
who use their Bloomingdale’s credit card will earn three
points per dollar. Those at the “Top of the List,” who have
spent $3,500 or more annually at Bloomingdale’s on their
Bloomingdale’s card earn four points per dollar and are
recognized by their black Bloomingdale’s Reserve card.
The program also includes various additional bonuses,
benefits and special promotions.
2012 Corporate Fact Book • 15
Macy’s, Inc.
A Diverse and Inclusive Organization
Diversity is at the core of Macy’s, Inc.’s approach to doing business. It touches
all areas of our company. We expect our associates, our advertising and in-store
presentations, and the companies with which we do business to mirror the diverse
multicultural marketplace we serve.
OUR ASSOCIATES
Macy’s believes that different
perspectives are important to our
company, and we benefit greatly
from the individual strengths of
each associate. To serve our
diverse customers, we have to
be a diverse company. Women
represent more than 78 percent
of the workforce across Macy’s, Inc.,
and more than 69 percent of
management-level executives are
women. Racial minorities represent
more than 51 percent of our
associate team and represent
more than 32 percent of our
management team.
16
• Macy’s, Inc.
OUR MARKETING
AND ADVERTISING
A crucial part of our diversity strategy
is our multicultural marketing. We
use powerful and evocative images,
symbols and words to communicate
our brand messages, our special
events and our merchandise selections
to our diverse core customers. And we
deliver those messages via targeted
media channels to reach customers
where and when they want to receive
our messages. We also work with
minority-owned and women-owned
agencies to ensure our concept
development and ad placements are in
sync with our multicultural customer.
OUR SUPPLIERS
Having a supplier base that reflects
our diverse customer base gives us a
tremendous competitive advantage,
particularly because it enables us to
source distinctive merchandise to
present in our stores. It also helps us
give meaningful support to businesses
that contribute to the economic health
of our local communities. Our Supplier
Diversity Program helps us identify
and support emerging minority- and
women-owned businesses. In 2011, our
company’s purchases from minorityand women-owned business enterprises
totaled about $723 million, an increase
of 29 percent over 2010. The Workshop
at Macy’s, our company’s first business
development program, was launched
in 2011 to foster growth in the next
generation of minority- and womenowned merchandise suppliers.
Giving Back to Our Communities
Macy’s, Inc. believes in giving back to our local communities. Our contributions,
leadership and volunteer efforts help create stronger, healthier places for our
customers and associates to work and live.
Collectively, contributions in 2011 from the company and the Macy’s
Foundation — as well as employee contributions through workplace giving
campaigns and customer contributions through our signature giving programs —
totaled more than $66 million. Our associates gave more than 111,000 hours of
their personal time for community service.
CORPORATE AND FOUNDATION GIVING
Through our gifts from Macy’s, Bloomingdale’s and the
Macy’s Foundation, more than $26 million was contributed
to approximately 4,500 nonprofit organizations in 2011.
The majority of our gifts were directed to our core
focus areas for funding: arts and culture, education, the
environment, HIV/AIDS awareness and research, and
women’s issues.
Our newest giving program, My Macy’s District Grants,
completed its second year of operation and provided
nearly $3.4 million in grants to our local communities.
More than 1,200 individual gifts were made. The District
Grants program features contributions committees in each
of the Macy’s operating districts who make local funding
decisions. Similar to our merchandise localization, the
District Grants program aids our local teams in supporting
the organizations and causes that are important in their
respective local communities.
theatre workshops for children. In the area of education,
we funded scholarship programs, summer reading
programs, mentoring and tutoring, and early childhood
education initiatives. Grants in our HIV/AIDS focus area
included sponsorship of awareness walks and runs as well
as funding for meals and nutrition programs, housing
programs, and research and counseling initiatives. We
contributed to environmental programs covering both
conservation and preservation, including sponsorship
of Earth Day activities, plant programs for children at
botanical gardens, and animal preservation and awareness
programs at zoos and aquariums. In the women’s issues
focus area, our grants supported early detection and
screening programs for heart disease, breast cancer
and ovarian cancer; provided a wide range of assistance
to emergency shelters; sponsored programs to raise
awareness about domestic and dating violence; and
funded self-esteem and leadership programs for young
girls and teens.
A major gift during the year was
our nearly $1.5 million grant to
Make-A-Wish as part of our fourth
annual Believe campaign during the
holidays. Macy’s donated $1 for every
letter to Santa dropped into our special
in-store letterboxes, up to a maximum
of $1 million, and added contributions
of more than $500,000 for letters
posted on National Believe Day and
from other in-store events.
Across the country, support from Macy’s
and Bloomingdale’s giving programs
helped sponsor free admission to
museums and exhibits, special musical
performances, art exhibits, and art and
2012 Corporate Fact Book • 17
ASSOCIATE GIVING
CAUSE-RELATED PROGRAMS
Associates of Macy’s and Bloomingdale’s are tremendously
generous with their support of nonprofit organizations —
with both monetary contributions and gifts of their time
and leadership. They make our “give back” value come
alive every day.
Because Macy’s, Inc. believes in helping to create stronger,
more vibrant communities, we invited our customers
throughout the year to join us in making a difference
and “giving back.” In 2011, customers contributed more
than $27 million to nonprofit organizations nationwide
through our signature programs.
Macy’s Foundation Matching Gifts: In 2011, the Macy’s
Foundation contributed more than $4 million to charities
across the country as a dollar-for-dollar match of our
associates’ personal charitable contributions to nearly 3,000
individual nonprofit organizations throughout the country.
United Way: More than 725 United Way chapters across
the United States received contributions totaling more
than $10.5 million from Macy’s, Inc. associates during
2011. Combined with $3.4 million in contributions from
the Macy’s Foundation, our total contribution was
$13.9 million for 2011.
Earning For Learning: Earning For Learning (EFL) is
an initiative that provides grants to schools where
Macy’s, Inc. associates, their families or retirees volunteer
their time for education activities such as tutoring and
mentoring. In 2011, the Macy’s Foundation awarded
approximately 100 grants totaling $49,000 through the
EFL program, and EFL volunteers gave 5,000 hours of
service to their local schools.
Bag Hunger: Macy’s, Inc. associates contributed
$1.5 million in 2011 to our companywide Bag Hunger
food campaign to help reduce hunger in our local
communities. (See Bag Hunger on next page.)
18
• Macy’s, Inc.
Go Red For Women: 2011 marked Macy’s eighth year
as national sponsor of Go Red For Women, the American
Heart Association’s campaign for awareness and prevention
of heart disease in women. More than $4 million was
contributed to the Go Red movement through our Wear
Red Day promotion and from our Thanks For Sharing holiday
rewards program. In eight years, Go Red has received more
than $29 million from Macy’s and our customers.
Reading Is Fundamental: Customers supported Reading
Is Fundamental (RIF) with donations totaling nearly
$5 million in 2011 through our Be Book Smart back-toschool effort and other campaigns. More than $21 million
has been raised for RIF, the nation’s oldest and largest
literacy organization, since our partnership began in 2004.
Shop For A Cause: Shop For A Cause is our annual charity
shopping day event held in every Macy’s store across the
country. In 2011 Macy’s raised $3.2 million for the March of
Dimes. More than $39 million has been raised in the six years
that Macy’s has held this signature “give back” event.
Thanks For Sharing: Thanks For Sharing is Macy’s holiday
rewards program. In 2011 for the third consecutive
year, $15 million was raised for charitable organizations
across the country. By enrolling in the rewards program
during the holiday season, customers are contributing to
designated nonprofit organizations located in communities
across the country. In the past nine years, Thanks For
Sharing has raised more than $96 million.
Macy’s Passport Presents Glamorama: Over the past
29 years, the Macy’s Passport Presents Glamorama fashion
extravaganza has raised more than $41 million for charities
that help fight childhood illness, cancer and HIV/AIDS. In
2011 the events combined fun, fashion and philanthropy in
four cities to raise more than $900,000.
EMPLOYEE VOLUNTEERISM PROGRAMS
Since the Macy’s, Inc. Partners in Time employee volunteer
program was founded in 1989 in Atlanta, thousands
of volunteers have given more than 2 million hours of
community service. That’s valued at more than $34 million
to hundreds of charities we’ve impacted through the years.
Along the way, our Partners in Time program has been
nationally recognized, receiving the Points of Light/
Hands On Network “Award for Excellence in Workplace
Volunteerism,” among other honors. In 2011, more than
33,500 participants joined 2,066 Partners in Time service
projects. Thousands of others were involved in “give
back” initiatives such as cause marketing and employee
giving campaigns.
Partners in Time and Earning For Learning volunteers
gave more than 111,000 hours of service in 2011 alone.
Partners in Time projects made a strong impact for youth
with 15 percent of efforts benefiting children and school
partnerships. With the success of our Partners in Time Bag
Hunger food campaign, celebrating its 15th anniversary in
2012, hunger relief represented 44 percent of volunteerism.
Projects for health issues, including disabilities and AIDS,
were supported by 11 percent of projects, and 7 percent
supported breast cancer research, family violence awareness
and other issues of special interest to women.
BAG HUNGER PROVIDED 59 MILLION MEALS
FOR HUNGRY FAMILIES IN 15 YEARS
During the annual Partners in Time Bag Hunger food
campaign, Macy’s, Bloomingdale’s and our central office
locations band together to help alleviate summer hunger —
a time when food pantry shelves are often bare and school
meal programs are not offered. In 2011 and 2012, a total
of 17.2 million pounds of food and equivalent monetary
contributions were given by our generous associates,
spurred on by a good-natured competition among locations.
In addition, volunteerism for the hunger cause was a
special focus; associates gave 98,461 hours of community
service in 2011 and year-to-date in 2012, valued by our
charities at about $2.1 million. Throughout the country,
Macy’s, Inc. Partners in Time volunteers packed food at
pantry warehouses, assembled box lunches for hungerrelief agencies, and served meals at soup kitchens, putting
their passion for giving back into action.
In 2012, in celebration of the Bag Hunger 15th anniversary,
the Macy’s Foundation will award a total of $15,000 in
grants in the names of the top store and central office
departments to their chosen hunger-relief charities.
Since 1998, Partners in Time has provided an equivalent
71.4 million pounds of food or 59 million meals, plus
volunteer service, for hungry families throughout the country,
many through affiliates of Feeding America, the largest
domestic hunger-relief organization in the United States.
+754A
2011 Partners in Time Employee Volunteer Projects by Issue Area
44% Hunger
15% Children/School partnerships
11% Health (including disabilities and AIDS)
7% Women’s issues
5% Environment/housing/disaster relief
4% Arts/civic/culture/holiday
14% Other*
*Projects for diversity initiatives and others.
2012 Corporate Fact Book • 19
Social Responsibility
There is no shortage of talk about the obligation of
public companies to be socially responsible to the
people and communities where they do business.
At Macy’s, Inc., we hold those same beliefs —
along with a belief that actions speak louder than
words when it comes to helping tackle some of the
toughest problems facing us today.
VENDOR AND SUPPLIER CODE OF CONDUCT
Since 1995, Macy’s, Inc. has had a stringent Vendor and Supplier Code of
Conduct that sets out specific standards and requirements for any vendor doing
business with Macy’s, Inc. and is designed to protect workers in this country and
abroad. All of the company’s vendors are required to agree in writing to comply
with the company’s Code of Conduct. Among other things, the Code requires
Macy’s, Inc.’s vendors to allow unannounced factory inspections for contractual
compliance, as well as for compliance with laws and regulations dealing with
child or forced labor and unsafe working conditions. Macy’s, Inc. will not tolerate
the involvement of its suppliers in human trafficking and slavery. It will quickly
investigate any reports alleging human trafficking and slavery in the supply chain,
and will take swift and decisive action against any supplier that is found to act
improperly in this regard. Inspections of factories engaged in the production
of private brand merchandise for the company are made routinely, and willful
noncompliance with the Code will result in termination. (Macy’s, Inc.’s policy
on sweatshops and forced or child labor, as well as the company’s Vendor and
Supplier Code of Conduct, is posted on macysinc.com. The Code of Conduct
also is available by calling 1-800-261-5385.)
SOCIALLY RESPONSIBLE PRODUCTS AT MACY’S
Several exclusive merchandising initiatives at Macy’s involve products with a
focus on international social responsibility.
Macy’s Path to Peace program includes colorful and symbolic baskets and
bowls hand-made by Rwandan weavers who survived the country’s civil war
and genocide. The products are available on macys.com and in selected Macy’s
stores. Introduced in 2005, Path to Peace has dramatically changed the lives of
many Rwandans. From public health initiatives and HIV/AIDS care to the spirit
of hope and reconciliation fostered by the weavers, the tangible and intangible
impact of the project is no longer measured by individual weavers but by whole
communities. More information is available at macys.com/rwanda.
20
• Macy’s, Inc.
Macy’s Heart of Haiti program includes decorative pieces
(such as textiles, metalwork and housewares) made by
artisans struggling to recover from the tragic earthquake
of 2010. The products are available on macys.com and in
selected Macy’s stores. Purchasing one of these handcrafted
masterpieces directly benefits Haitian artisans by allowing
them to support their families with dignity and purpose.
With steady income comes better nutrition, improved
education and access to healthcare. Heart of Haiti also
offers new opportunities for artists to collaborate with U.S.
designers, strengthening artisan associations and inspiring
and energizing their communities. More information is
available at macys.com/haiti.
GoodWeave™ Rugs — In spring 2011, Macy’s introduced
a collection of decorative area rugs that have been certified
by GoodWeave™, an international organization that works
to ensure rugs made by hand in Nepal and India are free
of child labor. The collection is carried in 10 Macy’s stores
nationwide. By buying a beautiful hand-crafted rug at
Macy’s with the GoodWeave label, shoppers are helping
to support families and build sustainable communities in
Nepal and India, nations where poverty is widespread.
GoodWeave-certified rugs are woven by skilled adult
artisans, permitting educational opportunities for children
who otherwise might be required to work. More information
about GoodWeave is available at goodweave.org.
CONSUMER CHOICE
In a free society as eclectic and ethnically varied as ours,
customers expect and demand a range of choices that
meet their individual needs and fashion preferences. In
our role as retailers, we recognize that it is the consumer
who ultimately determines what products will continue to
be viable retail offerings. Those decisions are made daily
at the cash register by individual consumers and function
as a singularly effective barometer for determining what
will and will not be sold by retailers in a free and open
marketplace. Varied and conflicting viewpoints about
what should or should not be sold underscore our belief
that factors unrelated to the workings of a free economy
are inappropriate determinants of retail offerings. For
example, while we respect the views of individuals who
choose not to buy or wear fur, we also respect the wishes
of many others who are our customers and who want to
make such choices for themselves.
For more information on corporate responsibility,
visit macysinc.com/socialresponsibility.
2012 Corporate Fact Book • 21
Our Road to Sustainability:
Doing Better Every Day
At Macy’s, Inc., we believe that contributing to a more
sustainable environment is good business practice and
the right thing to do for future generations. As a leading
national retailer with a significant workforce, we have the
opportunity to make a meaningful difference in improving
the environment. And we will do so by using resources
more efficiently, providing eco-friendly products that meet
customer expectations and striving to reduce our overall
impact on the environment. We must, however, operate
within the bounds of good business decision-making so
that each action we take is measurable, sustainable and
enduring. Macy’s, Inc.’s commitment to sustainability is
multi-dimensional.
1. We will be aggressive in our drive to eliminate wasteful
behavior. In some cases, this requires consistent
application of very simple principles, such as reminding
our associates to turn off lights when rooms are not in
use, to print fewer hard copies of e-mails, to recycle
waste, to optimize facility performance and to use mass
transit for commuting to work. In other cases, we will
be pursuing systematic improvements to the way we do
business, such as better targeting customer mailing lists
and shifting marketing to electronic media so we are
printing and sending fewer printed advertisements.
2. We will reduce our use of scarce resources in a
meaningful way. Macy’s, Inc. will pursue ongoing
programs to consume less electricity and water, reduce
our waste stream, and source more of our power from
renewable resources such as solar energy. We will use
fewer paper-related products, recycle more and seek to
use paper made with post-consumer waste. We will work
to migrate more of our output from paper to electronic/
digital, including large-scale projects such as monthly
customer billing statements. By doing so, we will
reduce the company’s greenhouse gas footprint, energy
consumption and costs.
3. Whenever possible and sensible within the context of
our business requirements, Macy’s, Inc. will pursue the
most environmentally friendly solution. We will be as
aggressive as possible in changing for the better to
preserve endangered forests, wildlife, water quality
and eco-systems. We will explore ways to make our
shopping bags, gift boxes, wrapping tissue, merchandise
hangers and other staples of retailing from recycled and/
22
• Macy’s, Inc.
or certified paper sources, with a preference for Forest
Stewardship Council (FSC) certification. The building
materials used in our stores will be environmentally
certified whenever reasonably possible.
4. We will take a comprehensive approach to sustainability,
involving everyone around us. Macy’s, Inc. will advocate
sustainability and renewability with our vendor partners,
associates and customers. This will include developing
supplier sustainability standards and promoting ecofriendly products to our customers. We will encourage
our associates and ask them to support our initiatives
with their ideas, energy, personal actions and volunteer
time. We will support efforts in our communities and
our nation to clean up the environment and reduce
consumption of scarce resources.
5. We will measure what we do and strive toward
quantifiable goals. Building on progress in 2008-2010,
Macy’s, Inc. has set the following sustainability goals
to guide our progress in the years ahead. Specifically,
Macy’s, Inc. will seek to:
• Reduce our energy consumption on a kWh-persquare-foot basis by another 8 percent to 10 percent
by 2013 (compared with 2009 levels), recognizing
that we already have reduced our energy
consumption by about 19 percent over the past
seven years (2003 to 2009).
• Host an additional 15 percent to 25 percent of
renewable energy sources by 2013.
• Reduce the amount of paper we use by at least
10 percent by 2013 (from 2009 levels). This is on
top of a reduction of 23 percent in the 2007 to
2009 period.
• Increase the percentage of recycled (10 percent
PCW or higher) and/or third-party certified paper
we use in marketing materials to 90 percent by 2013
from 43 percent in 2009 (up from 3 percent in 2006).
• Increase the use of sustainable building materials
in all major construction projects by 20 percent by
2013 (over 2010 levels).
Sustainability in Action
We have made significant progress and have taken dozens of tangible steps to
reduce our impact on the environment. In part, we have:
• Reduced electric consumption by 31 percent in Macy’s
stores since 2002.
• Emphasized energy optimization as a vital part of
Herald Square’s current renovation.
• Increased the percentage of certified or recycled paper
used in marketing materials to 93 percent in 2011
compared with 43 percent in 2009.
• Increased recycled corrugated cardboard, plastic,
hangers, office fiber, iron, pallets and other materials
by 8.3 percent.
• Reduced store packaging with our Bag-It-Right
program during a period of increasing sales with
shopping bag use down 19 percent from 2009 levels
and down 8.6 percent from 2010.
• Improved the miles driven by sustainable modes
of transportation including rail, vendor-to-distribution
center bypass, Empty Miles and backhaul by
390 percent.
• Reduced paper consumption by 17 percent compared
with the 2007 baseline.
• Recycled 40,000 pounds of zero balance or out-ofdate gift cards with Earthworks, an organization that
takes the plastic and recycles it to produce other
plastic products. Newer gift cards now have an “EW”
logo on the back to identify to our customers that it
is recyclable plastic.
• Developed initiatives to increase our paperless credit
card billing.
• Offered customers paperless receipts by e-mailing
receipts in limited stores. By August 2012, all Macy’s
stores nationwide will offer paperless receipts to
customers.
• Increased the use of sustainable building materials by
40 percent in 2011 compared with 2010.
• Reduced 80 metric tons of CO2 in the first year, as
well as lowered freight costs by collaborating with
suppliers to standardize carton sizes.
• Introduced language in contracts to emphasize Macy’s
sustainability goals which has heightened awareness
with our contractor and consultant partners.
• Increased solar energy with a total of 41 active
installations at Macy’s locations.
• Developed a paperless square footage update
collection process that eliminates the printing and
mailing of floor plans for 800 stores. The new process
saves an estimated 6,800 square feet of paper and
reduces costs.
• Completed the installation of LED lighting in about
800 Macy’s stores.
Macy’s has been recognized by ForestEthics for reducing paper consumption as well as for increased use of recycled and
certified paper. The EPA has rated Macy’s as one of its top 20 partners for generating the most green electricity on site.
There is more to learn and more to do to reduce our overall impact on the environment. Macy’s, Inc. aspires to be a leader
in the global effort to improve our climate, and we are moving forward to that end with enthusiasm and commitment.
2012 Corporate Fact Book • 23
FINANCIAL OVERVIEW
Macy’s, Inc. Sales by Month
(Dollars in millions)
2011
MONTH
SALES
# STORES
850
851
850
% CHANGE
COMP-STORE
SALES
February
March
April
$ 1,763
2,206
1,920
1st QTR
$ 5,889
May
June
July
$ 1,936
2,392
1,611
2nd QTR
$ 5,939
August
September
October
$ 1,714
2,297
1,842
3rd QTR
$ 5,853
November
December
January
$ 2,464
4,923
1,337
4th QTR
$ 8,724
5.2 %
TOTAL
$ 26,405
5.3 %
SALES
% CHANGE
COMP-STORE
SALES
5.4 %
850
850
849
February
March
April
$ 1,667
2,172
1,735
1st QTR
$ 5,574
May
June
July
$ 1,786
2,226
1,525
2nd QTR
$ 5,537
August
September
October
$ 1,636
2,181
1,806
3rd QTR
$ 5,623
November
December
January
$ 2,341
4,618
1,310
4th QTR
TOTAL
24
• Macy’s, Inc.
7.4 %
6.7 %
5.0 %
Feminine Accessories,
Intimate Apparel, Shoes
& Cosmetics 37%
Feminine Apparel 25%
Men’s & Children’s 23%
Home/Misc. 15%
6.4 %
849
849
850
852
852
842
2010
MONTH
5.8 %
0.9 %
10.8 %
2011 MACY’S, INC. SALES BY MERCHANDISE CATEGORIES
# STORES
850
849
849
5.0 %
4.9 %
2.2 %
MACY’S, INC. COMP-STORE SALES
2000 ....... 2.0 %
2004 ....... 2.6 %
2008 ...... (4.6) %
4.0 %
2001 ...... (5.3) %
2005 ....... 1.3 %
2009 ...... (5.3) %
4.8 %
6.2 %
2.4 %
2002 ...... (3.0) %
2006 ....... 4.4 %
2010 ....... 4.6 %
2003 ...... (0.9) %
2007 ...... (1.3) %
2011 ....... 5.3 %
2009
MONTH
SALES
# STORES
3.7 %
10.8 %
1.1 %
February
March
April
$ 1,577
1,931
1,691
5.5 %
1st QTR
$ 5,199
1.4 %
6.5 %
7.3 %
May
June
July
$ 1,744
2,044
1,376
4.9 %
2nd QTR
$ 5,164
4.3 %
4.8 %
2.5 %
August
September
October
$ 1,542
2,042
1,693
3.9 %
3rd QTR
$ 5,277
6.1 %
3.9 %
2.6 %
November
December
January
$ 2,174
4,422
1,253
$ 8,269
4.3 %
4th QTR
$ 7,849
(0.8)%
$ 25,003
4.6 %
TOTAL
$ 23,489
(5.3)%
849
849
849
852
853
854
854
854
850
847
848
848
% CHANGE
COMP-STORE
SALES
(8.5) %
(9.2) %
(9.1) %
(9.0)%
848
848
848
(9.1) %
(8.9) %
(10.7) %
(9.5)%
851
852
854
(8.1) %
(2.3) %
(0.8) %
(3.6)%
854
854
850
(6.1) %
1.0 %
3.4 %
Consolidated Statements of Income
(Dollars in millions, except per share data)
2011
$
Net sales . . . . . . . . ......................................................................................
Cost of sales
2010
% TO NET
SALES
$ 26,405
$
% TO NET
SALES
$ 25,003
. . . ................................................. .....................................
15,738
59.6 %
14,824
59.3 %
Gross margin . . . ......................................................................................
10,667
40.4 %
10,179
40.7 %
Selling, general and administrative expenses ..........................................
(8,281) (31.4) %
(8,260) (33.0) %
Gain on sale of properties, impairments and store closing costs .............
25
0.1 %
(25)
(0.1) %
Operating income ..................................................................................
2,411
9.1 %
1,894
7.6 %
Interest expense — net ..........................................................................
(443)
(574)
Income before income taxes ............................. .....................................
1,968
1,320
Federal, state and local income tax expense ..... .....................................
(712)
(473)
Net income . . . . . . ......................................................................................
$
1,256
$
847
Basic earnings per share.................................... .....................................
$
2.96
$
2.00
Diluted earnings per share ................................ .....................................
$
2.92
$
1.98
The foregoing financial information should be read in conjunction with the audited financial statements, including the related notes and other information contained in
the company’s most recent Securities and Exchange filings.
2012 Corporate Fact Book • 25
Supplemental Operating Results
(Dollars in millions, except per share data)
2011
2010
Net sales . . . . . . . . . . . . . ....................................................................................................................
$ 26,405
$ 25,003
Operating income ....................................................................................................................
$ 2,411
$
1,894
Percent to sales ..................................................................................................................
9.1 %
7.6 %
Add back (deduct) impact of gain on sale of properties, impairments
and store closing costs...................................................................................................
(25)
25
Operating income, excluding certain items ..............................................................................
$ 2,386
Percent to sales ..................................................................................................................
Diluted earnings per share .......................................................................................................
$
9.0 %
$
2.92
1,919
7.7 %
$
1.98
Add back (deduct) impact of gain on sale of properties, impairments
and store closing costs...................................................................................................
(0.04)
0.04
Add back expenses associated with the early retirement of debt .........................................
-
0.09
Diluted earnings per share, excluding certain items ..................................................................
$
2.88
$
2.11
Net cash provided by operating activities .................................................................................
$ 2,093
$
1,506
Net cash used by investing activities ........................................................................................
(617)
Cash flow from operating activities net of cash used by investing activities ...............................
$ 1,476
(465)
$
1,041
The foregoing financial information, including non-GAAP measures that exclude certain items, should be read in conjunction with the audited financial statements,
including the related notes and other information contained in the company’s most recent Securities and Exchange filings.
26
• Macy’s, Inc.
Condensed Consolidated
Balance Sheets
(Dollars in millions)
ASSETS
JANUARY 28,
2012
JANUARY 29,
2011
$
$
Current Assets:
Cash and cash equivalents .................................................................
Receivables . .......................................................................................
2,827
1,464
368
338
...................................................................
5,117
4,758
Prepaid expenses and other current assets .........................................
465
339
Total Current Assets ...................................................................
8,777
6,899
................... ......................................
8,420
8,813
Goodwill . . . . . ................................................. ......................................
3,743
3,743
Other intangible assets — net ............................................................
598
637
Other assets ......................................................................................
557
539
Merchandise inventories
Property and equipment — net
Total Assets ........................................... ......................................
$
22,095
$
20,631
$
1,103
$
454
LIABILITIES & SHAREHOLDERS’ EQUITY
Current Liabilities:
Short-term debt ........................................... ......................................
Merchandise accounts payable ...........................................................
1,593
1,421
Accounts payable and accrued liabilities....... ......................................
2,788
2,525
Income taxes .....................................................................................
371
182
Deferred income taxes .......................................................................
408
409
Total Current Liabilities......................... ......................................
6,263
4,991
Long-term debt ........................................... ......................................
6,655
6,971
................................ ......................................
1,141
1,200
Other liabilities ..................................................................................
2,103
1,939
Shareholders’ equity .................................... ......................................
5,933
5,530
Deferred income taxes
Total Liabilities & Shareholders’ Equity .....................................
$
22,095
$
20,631
Note: Certain reclassifications were made to prior year’s amounts to conform with the classifications of such amounts in the
most recent years.
The foregoing financial information should be read in conjunction with the audited financial statements, including the related
notes and other information contained in the company’s most recent Securities and Exchange filings.
2012 Corporate Fact Book • 27
Condensed Consolidated
Statements of Cash Flows
(Dollars in millions)
2011
2010
Cash flows from operating activities:
Net income . . . . . ...................................................................................
$
1,256
$
847
1,085
1,150
.........
(25)
25
Decrease in working capital and other, net .........................................
(223)
(516)
Depreciation and amortization
..........................................................
Gain on sale of properties, impairments and store closing costs
Net cash provided by operating activities ................................
$
2,093
$
1,506
Cash flows from investing activities:
Capital expenditures for property and equipment and
capitalized software ......................................................................
(764)
(505)
Disposition of property and equipment ..............................................
114
74
Other, net . . . . . . . ...................................................................................
33
(34)
Net cash used by investing activities ........................................
(617)
(465)
Cash flows from financing activities:
Debt issued . . . ....................................................................................
800
-
Debt repaid . . . ....................................................................................
(454)
(1,245)
Dividends paid ...................................................................................
(148)
(84)
Acquisition of treasury stock...............................................................
(502)
(1)
Issuance of common stock .................................................................
162
43
Other, net . . . . . . . ...................................................................................
29
24
Net cash used by financing activities ........................................
(113)
(1,263)
Net increase (decrease) in cash and cash equivalents ...............................
1,363
(222)
Cash and cash equivalents at beginning of period ...................................
1,464
1,686
Cash and cash equivalents at end of period.............................................
$
2,827
$
1,464
The foregoing financial information should be read in conjunction with the audited financial statements, including the related notes and other
information contained in the company’s most recent Securities and Exchange filings.
28
• Macy’s, Inc.
Fiscal 2011 — Results of Operations
Comparison of the 52 Weeks Ended January 28, 2012 and January 29, 2011.
Net income for 2011 was $1,256
million, compared to net income of
$847 million for 2010, reflecting the
benefits of the key strategies at Macy’s,
the continued strong performance at
Bloomingdale’s and higher income
from credit operations. For 2011, gain
on sale of properties, impairments and
store closing costs positively affected
net income by $25 million on a pretax
basis. For 2010, impairments and store
closing costs and expenses associated
with the early retirement of debt
negatively affected net income by
$91 million on a pretax basis.
NET SALES
Net sales for 2011 totaled $26,405
million, compared to net sales of
$25,003 million for 2010, an increase
of $1,402 million or 5.6 percent. On a
comparable store basis, net sales for
2011 were up 5.3 percent compared
to 2010. Sales from the Company’s
Internet businesses in 2011 increased
39.6 percent compared to 2010 and
positively affected the Company’s
2011 comparable store sales by
1.5 percent. The Company continues to
benefit from the successful execution
of the My Macy’s localization strategy.
Geographically, sales in 2011 were
strongest in the southern regions.
By family of business, sales in 2011
were strongest in cosmetics and
fragrances, handbags, watches, men’s,
home textiles and furniture. Sales of
the Company’s private label brands
continued to be strong and represented
approximately 20 percent of net
sales in the Macy’s-branded stores in
2011. Sales in 2011 were less strong
in women’s traditional casual apparel,
juniors and cold weather merchandise.
The Company calculates comparable
store sales as sales from stores in
operation throughout 2010 and 2011
and all net Internet sales. Stores
undergoing remodeling, expansion or
relocation remain in the comparable
store sales calculation unless the store
is closed for a significant period of
time. Definitions and calculations of
comparable store sales differ among
companies in the retail industry.
COST OF SALES
Cost of sales was $15,738 million or
59.6 percent of net sales for 2011,
compared to $14,824 million or
59.3 percent of net sales for 2010, an
increase of $914 million. The cost of
sales rate as a percent to net sales was
higher in 2011, as compared to 2010,
primarily due to the expansion of free
shipping on macys.com and in stores
since the fourth quarter of 2010. The
valuation of merchandise inventories on
the last-in, first-out basis did not impact
cost of sales in either period.
SELLING, GENERAL AND
ADMINISTRATIVE EXPENSES
Selling, general and administrative
(“SG&A”) expenses were $8,281 million
or 31.4 percent of net sales for 2011,
compared to $8,260 million or
33.0 percent of net sales for 2010, an
increase of $21 million. The SG&A rate
as a percent of net sales was 160 basis
points lower in 2011, as compared to
2010, reflecting increased net sales.
SG&A expenses in 2011 were impacted
by higher selling costs as a result of
stronger sales, higher advertising
expense, and greater investments in the
Company’s omnichannel operations,
partially offset by higher income from
credit operations and lower depreciation
and amortization expense. Advertising
expense, net of cooperative advertising
allowances, was $1,136 million for 2011
compared to $1,072 million for 2010.
Advertising expense, net of cooperative
advertising allowances, as a percent of
net sales was 4.3 percent for both 2011
and 2010. Income from credit operations
was $582 million in 2011 as compared to
$332 million in 2010. Depreciation and
amortization expense was $1,085 million
for 2011, compared to $1,150 million
for 2010.
GAIN ON SALE OF PROPERTIES,
IMPAIRMENTS AND STORE
CLOSING COSTS
Gain on sale of properties, impairments
and store closing costs for 2011
included a $54 million gain from the
sale of store leases related to the
2006 divestiture of Lord & Taylor,
partially offset by $22 million of asset
impairment charges and $7 million of
other costs and expenses primarily
related to the store closings announced
in January 2012.
Impairments and store closing costs
for 2010 amounted to $25 million and
included $18 million of asset impairment
charges and $7 million of other costs
and expenses related to the store
closings announced in January 2011.
NET INTEREST EXPENSE
Net interest expense was $443 million
for 2011, compared to $574 million for
2010, a decrease of $131 million. Net
interest expense for 2011 benefited
from lower levels of borrowings as
compared to 2010, resulting from both
the early retirement of outstanding debt
during fiscal 2010 and the repayment
of debt at maturity. Interest expense
for 2010 also included approximately
$66 million of expenses associated with
the early retirement of debt.
INCOME TAXES
The Company’s effective tax rate of
36.2 percent for 2011 and 35.8 percent
for 2010 differ from the federal income
tax statutory rate of 35 percent, and on
a comparative basis, principally because
of the effect of state and local income
taxes, including the settlement of
various tax issues and tax examinations.
2012 Corporate Fact Book • 29
Macy’s Store Regions
# DISTRICTS
69
• # STORES
800
Northwest
# Districts 10
# Stores 125
North
Northeast
# Districts 8
# Stores 79
# Districts 10
# Stores 94
Midwest
# Districts 8
# Stores 94
Mid-Atlantic
# Districts 8
# Stores 96
Southwest
# Districts 8
# Stores 108
Southeast
# Districts 9
# Stores 101
South Central
# Districts 8
# Stores 103
30
• Macy’s, Inc.
Macy’s Mid-Atlantic Region
# DISTRICTS
8
• # STORES
96
New Jersey North
# Stores 9
Philadelphia
# Stores 11
New Jersey Central
# Stores 11
DelMarVa North
# Stores 13
DelMarVa Central
New Jersey South
# Stores 12
# Stores 11
DelMarVa South
# Stores 14
Richmond
# Stores 15
2012 Corporate Fact Book • 31
Macy’s Midwest Region
# DISTRICTS
8
• # STORES
94
New York West
# Stores 13
Pittsburgh North
# Stores 13
Cleveland
# Stores 11
Pittsburgh East
# Stores 13
Indiana
# Stores 9
Columbus
# Stores 13
Cincinnati
# Stores 13
Tennessee
# Stores 9
32
• Macy’s, Inc.
Macy’s North Region
# DISTRICTS
8
• # STORES
79
Minneapolis East
Michigan
# Stores 10
# Stores 11
Minneapolis West
# Stores 9
Detroit
# Stores 11
Chicago North
# Stores 10
Chicago South
# Stores 11
St. Louis North
# Stores 9
St. Louis South
# Stores 8
2012 Corporate Fact Book • 33
Macy’s Northeast Region
# DISTRICTS
10
• # STORES
94
New England North
# Stores 13
New York East
# Stores 8
New England Central
# Stores 11
New England South
New York South
# Stores 13
# Stores 9
NYC Metro
Connecticut
# Stores 11
# Stores 13
Long Island East
Herald Square
# Stores 1
Long Island West
# Stores 9
34
• Macy’s, Inc.
# Stores 6
Macy’s Northwest Region
# DISTRICTS
10
• # STORES
125
North Seattle
# Stores 15
South Seattle
# Stores 16
Oregon
# Stores 12
Portland
# Stores 12
Salt Lake City
# Stores 12
Bay Area North
# Stores 12
Sacramento
# Stores 12
San Francisco
# Stores 6
Bay Area South
# Stores 16
Valley Fair
# Stores 12
2012 Corporate Fact Book • 35
Macy’s South Central Region
# DISTRICTS
8
• # STORES
103
Colorado
# Stores 14
Kansas
# Stores 12
Fort Worth/OK
# Stores 10
Dallas
# Stores 11
Houston/LA
# Stores 12
Arizona
# Stores 15
San Antonio/Austin
# Stores 15
South Houston
# Stores 14
36
• Macy’s, Inc.
Macy’s Southeast Region
# DISTRICTS
9
• # STORES
101
Carolinas
# Stores 14
Atlanta East
# Stores 13
Atlanta West
# Stores 12
Northern Florida
# Stores 11
Tampa
# Stores 13
Sarasota
Ft. Lauderdale/Palm Beach
# Stores 9
# Stores 13
Miami North
Miami South
# Stores 10
# Stores 6
2012 Corporate Fact Book • 37
Macy’s Southwest Region
# DISTRICTS
8
• # STORES
108
LA North
# Stores 13
LA East
# Stores 11
Riverside
LA Valley
# Stores 14
# Stores 10
LA West
# Stores 13
Orange County
# Stores 13
San Diego
# Stores 14
Hawaii
# Stores 20
38
• Macy’s, Inc.
Macy’s Store Locations*
METROPOLITAN AREA
MALL/LOCATION
CITY
YEAR
OPENED
GROSS
SQ. FT
(in 000s)
ALABAMA SOUTHEAST REGION
METROPOLITAN AREA
MALL/LOCATION
CITY
YEAR
OPENED
GROSS
SQ. FT
(in 000s)
Birmingham
Brookwood Village
Birmingham
1974
244
CALIFORNIA
NORTHWEST REGION continued
Birmingham
Riverchase Galleria
Hoover
1986
226
San Francisco-Oakland
Stonestown Galleria
San Francisco
1952
280
San Francisco-Oakland
Sunvalley Shopping Center
Concord
1967
206
183
ARIZONA SOUTH CENTRAL REGION
San Francisco-Oakland
Sunvalley Shopping Center H/M
Concord
1981
Phoenix
Arrowhead Towne Center
Glendale
1993
200
San Francisco-Oakland
Union City Furniture Clearance
Union City
1997
63
Phoenix
Biltmore Fashion Park
Phoenix
1968
213
San Francisco-Oakland
Union Square
San Francisco
1866
925
248
Phoenix
Chandler Fashion Center
Chandler
2001
201
San Francisco-Oakland
Union Square H/M
San Francisco
1866
Phoenix
Fiesta Mall
Mesa
1979
159
San Francisco-Oakland
Village at Corte Madera
Corte Madera
1985
117
Phoenix
Metro Center
Phoenix
1973
107
San José
Cupertino Square Mall
Cupertino
1997
177
Phoenix
Paradise Valley Mall
Phoenix
1980
153
San José
Stanford Shopping Center
Palo Alto
1961
223
Phoenix
Santan Village
Gilbert
2009
122
San José
Stanford Shopping Center M
Palo Alto
1961
96
Phoenix
Scottsdale Fashion Square
Scottsdale
2002
251
San José
Sunnyvale Town Center
Sunnyvale
1979
178
Phoenix
Superstition Springs Center
Mesa
1994
155
San José
Valley Fair
Santa Clara
1956
396
Tucson
Park Place
Tucson
1974
153
San José
Valley Fair F/H/M
Santa Clara
1957
316
Tucson
Tucson Mall
Tucson
1991
146
San José
Eastridge
San José
1971
187
San José
Oakridge
San José
1978
236
Santa Cruz
Capitola Mall
Capitola
2002
102
Santa Rosa
Coddingtown Mall
Santa Rosa
1966
203
187
CALIFORNIA
NORTHWEST REGION
Fairfield
Solano
Fairfield
1985
160
Santa Rosa
Santa Rosa Mall
Santa Rosa
1981
Fresno
Fashion Fair
Fresno
1983
187
Stockton
Sherwood Mall
Stockton
1966
168
Fresno
Fashion Fair K/M
Fresno
1970
76
Stockton
West Valley Mall
Tracy
2010
101
Fresno
Fresno Furniture
Fresno
2000
73
Visalia-Porterville
Visalia Mall
Visalia
2009
152
Fresno
Shops at River Park
Fresno
2009
107
SOUTHWEST REGION
Modesto
Vintage Faire
Modesto
1981
146
Modesto
Vintage Faire H/M
Modesto
1977
87
Bakersfield
Valley Plaza
Bakersfield
1967
150
Redding
Mt. Shasta Mall
Redding
2001
110
El Centro
Imperial Valley Mall
El Centro
2005
140
Sacramento
Arden Fair
Sacramento
1961
204
Los Angeles-Orange Co.
Antelope Valley Mall
Palmdale
2010
120
Sacramento
Country Club Plaza
Sacramento
1961
165
Los Angeles-Orange Co.
Baldwin Hills Crenshaw Plaza
Los Angeles
1947
257
Sacramento
Downtown Plaza
Sacramento
1963
343
Los Angeles-Orange Co.
Beverly Center
Los Angeles
1982
158
Sacramento
Downtown Plaza F/M
Sacramento
1979
201
Los Angeles-Orange Co.
Beverly Center M
Los Angeles
1982
67
Sacramento
Galleria at Roseville
Roseville
2000
224
Los Angeles-Orange Co.
Brea Mall
Brea
1996
185
Sacramento
Roseville Furniture
Roseville
2001
50
Los Angeles-Orange Co.
Brea Mall F/H/K/M
Brea
2007
198
Sacramento
Sunrise Mall
Citrus Heights
1972
178
Los Angeles-Orange Co.
Broadway Plaza
Los Angeles
1973
266
Sacramento
Sunrise Mall F/M
Citrus Heights
1972
160
Los Angeles-Orange Co.
Burbank Town Center
Burbank
1992
278
Salinas
Del Monte Center
Monterey
1967
237
Los Angeles-Orange Co.
Century City
Los Angeles
1976
136
Salinas
Monterey Furniture
Monterey
1997
39
Los Angeles-Orange Co.
Del Amo Fashion Center
Torrance
1966
289
Salinas
Northridge Mall
Salinas
1972
177
Los Angeles-Orange Co.
Del Amo Fashion Center H/K/M
Torrance
1981
177
San Francisco-Oakland
Bay Fair
San Leandro
1957
213
Los Angeles-Orange Co.
Del Amo Fashion Center Home
Torrance
1966
165
San Francisco-Oakland
Broadway Plaza
Walnut Creek
1954
188
Los Angeles-Orange Co.
Eagle Rock Plaza
Los Angeles
1973
150
San Francisco-Oakland
Broadway Plaza M
Walnut Creek
1995
72
Los Angeles-Orange Co.
Fashion Island
Newport Beach
1967
226
San Francisco-Oakland
County East Mall
Antioch
2004
107
Los Angeles-Orange Co.
Fashion Square
Sherman Oaks
1962
312
San Francisco-Oakland
Hillsdale Furniture
San Mateo
1987
35
Los Angeles-Orange Co.
Fox Hills
Culver City
1975
189
San Francisco-Oakland
Hillsdale Shopping Center
San Mateo
1954
252
Los Angeles-Orange Co.
Glendale Galleria
Glendale
1996
191
San Francisco-Oakland
Hilltop
Richmond
1976
201
Los Angeles-Orange Co.
Irvine Spectrum
Irvine
2002
140
San Francisco-Oakland
Mall at Northgate
San Rafael
1964
266
Los Angeles-Orange Co.
Laguna Hills
Laguna Hills
1975
161
San Francisco-Oakland
NewPark Mall
Newark
1980
196
Los Angeles-Orange Co.
Lakewood Center
Lakewood
1952
348
San Francisco-Oakland
Novato Furniture
Novato
1992
50
Los Angeles-Orange Co.
Laurel Plaza
North Hollywood
1995
475
San Francisco-Oakland
Pleasanton Furniture
Pleasanton
1994
48
Los Angeles-Orange Co.
Los Cerritos Center
Cerritos
1971
175
San Francisco-Oakland
Serramonte
Daly City
1968
233
Los Angeles-Orange Co.
MainPlace
Santa Ana
1958
334
San Francisco-Oakland
Southland Mall
Hayward
1983
179
Los Angeles-Orange Co.
MainPlace F/M
Santa Ana
2006
155
San Francisco-Oakland
Stoneridge Shopping Center
Pleasanton
1980
197
Los Angeles-Orange Co.
Manhattan Beach
Manhattan Beach
1982
111
San Francisco-Oakland
Stoneridge Shopping Center F/H/K/M Pleasanton
1980
174
Los Angeles-Orange Co.
Manhattan Beach H/M
Manhattan Beach
1982
66
*As of March 31,2012
Includes: F – Furniture • H – Home • K – Kids • M – Men’s
2012 Corporate Fact Book • 39
Macy’s Store Locations*
METROPOLITAN AREA
MALL/LOCATION
CITY
YEAR
OPENED
GROSS
SQ. FT
(in 000s)
CALIFORNIA
SOUTHWEST REGION continued
METROPOLITAN AREA
MALL/LOCATION
CITY
YEAR
OPENED
GROSS
SQ. FT
(in 000s)
202
CALIFORNIA
SOUTHWEST REGION continued
Los Angeles-Orange Co.
Mission Viejo Mall
Mission Viejo
1980
197
Riverside-San Bernardino
Palm Desert
Palm Desert
1982
Los Angeles-Orange Co.
Mission Viejo Mall H
Mission Viejo
1979
237
Riverside-San Bernardino
Palm Desert Furniture
Palm Desert
1983
48
Los Angeles-Orange Co.
Montebello Town Center
Montebello
2001
144
Riverside-San Bernardino
Promenade in Temecula
Temecula
1999
165
Los Angeles-Orange Co.
Montebello Town Center Home Montebello
2007
89
Riverside-San Bernardino
Promenade in Temecula F/H/K/M
Temecula
2008
208
Los Angeles-Orange Co.
Northridge Fashion Center
Northridge
1995
207
Riverside-San Bernardino
Victoria Gardens
Rancho Cucamonga 2004
175
Los Angeles-Orange Co.
Northridge Fashion Center F/H/M
Northridge
2007
191
Riverside-San Bernardino
Victoria Gardens F/H/K/M
Rancho Cucamonga 2008
182
Los Angeles-Orange Co.
Pasadena
Pasadena
1947
301
San Diego
Chula Vista Center
Chula Vista
1962
181
Los Angeles-Orange Co.
Paseo Colorado
Pasadena
1980
158
San Diego
Fashion Valley
San Diego
1969
204
Los Angeles-Orange Co.
Promenade
Woodland Hills
1993
192
San Diego
Grossmont Shopping Center
La Mesa
1961
151
Los Angeles-Orange Co.
Promenade Furniture
Woodland Hills
1993
81
San Diego
Horton Plaza
San Diego
1985
139
Los Angeles-Orange Co.
Puente Hills Mall
City of Industry
1974
152
San Diego
Mission Valley
San Diego
1961
385
Los Angeles-Orange Co.
Santa Anita
Arcadia
1974
188
San Diego
Mission Valley Home
San Diego
1975
185
Los Angeles-Orange Co.
South Bay Galleria
Redondo Beach
1959
361
San Diego
North County Fair
Escondido
1986
151
Los Angeles-Orange Co.
South Coast Plaza
Costa Mesa
1973
276
San Diego
Otay Ranch Town Center
Chula Vista
2006
140
Los Angeles-Orange Co.
South Coast Plaza M
Costa Mesa
1973
79
San Diego
Parkway
El Cajon
1972
120
Los Angeles-Orange Co.
South Coast Plaza Home
Costa Mesa
1996
209
San Diego
Plaza Bonita
San Diego
1981
156
Los Angeles-Orange Co.
Stonewood Center
Downey
1990
154
San Diego
Plaza Camino Real
Carlsbad
1979
156
Los Angeles-Orange Co.
Stonewood Center Home
Downey
1990
34
San Diego
Plaza Camino Real F/H/M
Carlsbad
1980
118
Los Angeles-Orange Co.
Topanga
Canoga Park
1994
243
San Diego
University Town Center
San Diego
1977
155
Los Angeles-Orange Co.
Valencia Town Center
Santa Clarita
1992
201
Santa Barbara
La Cumbre Plaza
Santa Barbara
1967
150
Los Angeles-Orange Co.
West Covina
West Covina
1993
182
Santa Barbara
Paseo Nuevo
Santa Barbara
1990
141
Los Angeles-Orange Co.
Westminster Mall
Westminster
1974
215
Santa Barbara
Santa Maria Town Center
Santa Maria
1990
131
Los Angeles-Orange Co.
Westside Pavilion
Los Angeles
1965
243
Ventura County
Pacific View
Ventura
1963
181
Los Angeles-Orange Co.
Westside Pavilion Furniture
Los Angeles
2004
51
Ventura County
Simi Valley Town Center
Simi Valley
2005
107
Riverside-San Bernardino
Galleria at Tyler
Riverside
1973
165
Ventura County
Simi Valley Town Center F/H/M
Simi Valley
2006
140
Riverside-San Bernardino
Inland Center
San Bernardino
1998
181
Ventura County
The Oaks
Thousand Oaks
1983
137
Riverside-San Bernardino
Montclair Plaza
Montclair
1968
171
Ventura County
The Oaks H/K/M
Thousand Oaks
1983
149
Riverside-San Bernardino
Moreno Valley Mall
Moreno Valley
1992
197
COLORADO SOUTH CENTRAL REGION
Boulder
Twenty Ninth Street Mall
Boulder
1983
153
Colorado Springs
Chapel Hills Mall
Colorado Springs
1998
174
Denver
Cherry Creek Furniture
Denver
1990
21
Denver
Cherry Creek Shopping Center
Denver
1990
189
Denver
Flat Iron Crossing
Broomfield
2000
205
Denver
Northfield Stapleton
Denver
2006
140
Denver
Park Meadows
Lone Tree
1997
217
Denver
Southwest Plaza
Littleton
1982
141
Denver
Streets at SouthGlenn
Centennial
1974
160
Denver
Streets at SouthGlenn Furniture Centennial
2008
20
Denver
The Orchard
2008
140
Denver
Town Center at Aurora
Aurora
1975
167
Fort Collins
Foothills Fashion Mall
Ft. Collins
1974
129
Fort Collins
Promenade Shops at Centerra
Loveland
2005
150
241
Westminster
CONNECTICUT NORTHEAST REGION
Fairfield County
Danbury Fair
Danbury
1987
Fairfield County
Stamford Town Center
Stamford
1982
255
Fairfield County
Trumbull
Trumbull
1978
201
Hartford
Enfield Square
Enfield
1971
166
Hartford
Enfield Square F/H/M
Enfield
1971
76
Hartford
Shoppes at Buckland Hills
Manchester
1990
151
*As of March 31,2012
40
• Macy’s, Inc.
Includes: F – Furniture • H – Home • K – Kids • M – Men’s
METROPOLITAN AREA
MALL/LOCATION
CITY
YEAR
OPENED
GROSS
SQ. FT
(in 000s)
CONNECTICUT NORTHEAST REGION continued
METROPOLITAN AREA
MALL/LOCATION
CITY
YEAR
OPENED
GROSS
SQ. FT
(in 000s)
1980
85
FLORIDA SOUTHEAST REGION continued
Hartford
Shoppes at Buckland Hills F/K/M
Manchester
2004
106
Ocala
Paddock Mall
Ocala
Hartford
Westfarms
Farmington
1993
213
Orlando
Altamonte Furniture
Altamonte Springs 2000
50
Hartford
Westfarms F/M
Farmington
1993
80
Orlando
Altamonte Mall
Altamonte Springs 1975
152
New Haven
Brass Mill Center
Waterbury
1997
166
Orlando
Florida Mall
Orlando
1999
202
New Haven
Connecticut Post
Milford
1991
225
Orlando
Mall at Millenia
Orlando
2002
276
New Haven
Meriden
Meriden
1971
179
Orlando
Orlando Fashion Square
Orlando
1973
206
Norwich
Crystal Mall
Waterford
1984
120
Orlando
Oviedo Marketplace
Oviedo
2000
195
Orlando
Seminole Towne Center
Sanford
1995
161
DELAWARE MID-ATLANTIC REGION
Punta Gorda
Port Charlotte Town Center
Port Charlotte
1994
85
Dover Mall
Dover
1997
140
Sarasota
DeSoto Square
Bradenton
1973
132
Philadelphia
Christiana Mall
Newark
1979
217
Sarasota
Sarasota Square
Sarasota
1977
143
Philadelphia
Concord Mall
Wilmington
1983
153
Sarasota
Southgate
Sarasota
1976
152
Philadelphia
Concord Mall Home
Wilmington
1983
56
Stuart
Treasure Coast Square
Jensen Beach
1987
140
Tallahassee
Governor’s Square
Tallahassee
1979
169
Tampa
Brandon Town Center
Brandon
1995
142
162
Dover
FLORIDA SOUTHEAST REGION
Daytona Beach
Volusia Mall
Daytona Beach
1982
164
Tampa
Citrus Park
Tampa
1999
Ft. Myers
Edison Mall
Ft. Myers
1965
129
Tampa
Countryside Furniture
Clearwater
2000
50
Ft. Myers
Edison Mall F/H/K/M
Ft. Myers
1979
168
Tampa
Countryside Mall
Clearwater
1975
213
Gainesville
Oaks Mall
Gainesville
1984
104
Tampa
Gandy Furniture
Tampa
1954
61
Lakeland
Lakeland Square
Lakeland
1995
101
Tampa
Gulf View Square
Port Richey
1981
84
Lakeland
Winter Haven
Winter Haven
1977
75
Tampa
Shops at Wiregrass
Pasco County
2008
139
Melbourne
Melbourne Square
Melbourne
1983
104
Tampa
Tyrone Square
St. Petersburg
1972
162
Melbourne
Merritt Square
Merritt Island
1970
173
Tampa
University Square
Tampa
1974
140
Miami-Palm Beach
Aventura Mall F/H/M
Aventura
1999
238
Tampa
WestShore Plaza
Tampa
1966
236
Miami-Palm Beach
Aventura Mall
Aventura
1983
275
Vero Beach
Indian River Mall
Vero Beach
1996
104
Miami-Palm Beach
Boca Raton Furniture
Boca Raton
1999
50
Miami-Palm Beach
Boynton Beach Mall
Boynton Beach
1985
227
GEORGIA SOUTHEAST REGION
Miami-Palm Beach
Broward Mall
Plantation
1978
205
Athens
Georgia Square
Athens
1981
121
Miami-Palm Beach
CityPlace
West Palm Beach
2000
108
Atlanta
Arbor Place
Douglasville
2004
141
Miami-Palm Beach
Coral Square
Coral Springs
1984
111
Atlanta
Cumberland Mall
Atlanta
1973
279
Miami-Palm Beach
Coral Square H/K/M
Coral Springs
1985
142
Atlanta
Gallery at South DeKalb
Decatur
1969
188
Miami-Palm Beach
Dadeland
Miami
1962
420
Atlanta
Greenbriar Mall
Atlanta
1965
200
Miami-Palm Beach
Dadeland F/H/K
Miami
1992
210
Atlanta
Gwinnett Furniture
Duluth
1998
51
Miami-Palm Beach
Ft. Lauderdale Furniture
Ft. Lauderdale
2002
45
Atlanta
Gwinnett Place
Duluth
1984
245
Miami-Palm Beach
Galleria
Ft. Lauderdale
2006
218
Atlanta
Lenox Square
Atlanta
1959
433
Miami-Palm Beach
Miami (Downtown)
Miami
1898
485
Atlanta
Mall at Stonecrest
Lithonia
2001
160
Miami-Palm Beach
Miami Beach
Miami Beach
1953
96
Atlanta
Mall of Georgia
Buford
2000
245
Miami-Palm Beach
Miami International Mall
Miami
1982
205
Atlanta
North DeKalb
Decatur
1965
190
Miami-Palm Beach
Miami International Mall H/M
Miami
1982
145
Atlanta
North Point Mall
Alpharetta
1993
250
Miami-Palm Beach
Pembroke Furniture
Pembroke Pines
1997
51
Atlanta
Northlake Mall
Atlanta
1971
192
Miami-Palm Beach
Pembroke Lakes Mall
Pembroke Pines
1992
181
Atlanta
Northpoint Furniture
Alpharetta
2000
71
Miami-Palm Beach
Pembroke Lakes Mall H/M
Pembroke Pines
2006
83
Atlanta
Perimeter Furniture
Atlanta
1986
87
Miami-Palm Beach
Pompano Beach
Pompano Beach
1969
151
Atlanta
Perimeter Mall
Atlanta
1971
280
Miami-Palm Beach
South Dade Furniture Clearance Miami
1979
70
Atlanta
Southlake Mall
Morrow
1976
233
Miami-Palm Beach
Southland Mall
Miami
1981
145
Atlanta
Town Center at Cobb
Kennesaw
1986
255
Miami-Palm Beach
The Falls
Miami
2006
254
Atlanta
Town Center at Cobb F/M
Kennesaw
2003
243
Miami-Palm Beach
The Gardens Mall
Palm Beach Gardens 1988
341
Augusta
Augusta Mall
Augusta
1978
166
Miami-Palm Beach
Town Center at Boca Raton
Boca Raton
1979
311
Columbus
Peachtree Mall
Columbus
2002
139
Miami-Palm Beach
Wellington Green
Wellington
2001
199
Macon
Macon Mall
Macon
1975
158
Miami-Palm Beach
Westland Mall
Hialeah
1967
209
Savannah
Oglethorpe Mall
Savannah
1992
143
Naples
Coastland Center
Naples
1977
144
Includes: F – Furniture • H – Home • K – Kids • M – Men’s
2012 Corporate Fact Book • 41
Macy’s Store Locations*
METROPOLITAN AREA
MALL/LOCATION
CITY
YEAR
OPENED
GROSS
SQ. FT
(in 000s)
HAWAII SOUTHWEST REGION
METROPOLITAN AREA
MALL/LOCATION
YEAR
OPENED
CITY
GROSS
SQ. FT
(in 000s)
ILLINOIS NORTH REGION
Honolulu
Ala Moana
Honolulu
1966
325
Bloomington
Eastland Mall
Bloomington
1999
154
Honolulu
Ala Moana Jewel Gallery
Honolulu
1986
2
Carbondale
University Mall
Carbondale
1991
109
Honolulu
Honolulu (Downtown)
Honolulu
1850
80
Champaign
Market Place Shopping Center
Champaign
1999
191
Honolulu
Kahala
Honolulu
1958
91
Chicago
Fox Valley
Aurora
1975
253
Honolulu
Kahala M
Honolulu
1958
15
Chicago
Hawthorn Center
Vernon Hills
1973
240
Honolulu
Kailua
Kailua
1946
59
Chicago
Louis Joliet
Joliet
1978
126
Honolulu
Pearlridge
Aiae
1971
166
Chicago
Northbrook Court
Northbrook
1995
286
Honolulu
Waikiki
Honolulu
1937
37
Chicago
Oak Brook Furniture
Oak Brook
1996
106
Honolulu
Windward
Kaneohe
1982
87
Chicago
Oakbrook Center
Oak Brook
1962
378
Island of Hawaii
Kings Shops
Waikoloa
1992
10
Chicago
Old Orchard
Skokie
1956
461
Island of Hawaii
Makalapua
Kailua-Kona
1997
52
Chicago
Orland Square
Orland Park
1976
198
253
Island of Hawaii
Prince Kuhio Plaza
Hilo
1985
50
Chicago
River Oaks Center
Calumet City
1966
Island of Hawaii
Prince Kuhio Plaza H/K/M
Hilo
2003
62
Chicago
Spring Hill Mall
West Dundee
1980
123
Kauai
Kukui Grove
Lihue
1992
50
Chicago
State Street
Chicago
1868
2,048
Kauai
Kukui Grove H/M
Lihue
2003
25
Chicago
Stratford Square Mall
Bloomingdale
1981
149
Maui
Hyatt Regency
Kaanapali
1983
7
Chicago
The Promenade Bolingbrook
Bolingbrook
2007
207
Maui
Queen Kaahumanu Center
Kahulu
1972
80
Chicago
Water Tower Place
Chicago
1975
325
Maui
Queen Kaahumanu Center H/K/M
Kahulu
2003
86
Chicago
Woodfield Furniture
Schaumburg
1996
104
IDAHO NORTHWEST REGION
Chicago
Woodfield Mall
Schaumburg
1971
316
Peoria
Northwoods Mall
Peoria
1985
165
Boise
Boise Town Square
Boise
1988
180
Rockford
CherryVale Mall
Rockford
1973
154
Boise
Nampa Gateway Center
Nampa
1905
104
Springfield
White Oaks Mall
Springfield
1977
161
Coeur d’Alene
Silver Lake Mall
Coeur d’Alene
2002
52
St. Louis
Alton Square Mall
Alton
1978
180
Idaho Falls
Grand Teton Mall
Idaho Falls
1984
60
St. Louis
St. Clair Square
Fairview Heights
1973
248
Lewiston
Lewiston Center
Lewiston
1978
49
Moscow
Palouse Mall
Moscow
1979
41
Twin Falls
Magic Valley Mall
Twin Falls
1987
61
*As of March 31,2012
42
• Macy’s, Inc.
Includes: F – Furniture • H – Home • K – Kids • M – Men’s
METROPOLITAN AREA
MALL/LOCATION
CITY
YEAR
OPENED
GROSS
SQ. FT
(in 000s)
INDIANA
MIDWEST REGION
METROPOLITAN AREA
MALL/LOCATION
CITY
YEAR
OPENED
GROSS
SQ. FT
(in 000s)
MARYLAND MID-ATLANTIC REGION continued
Baltimore
Security Square
Baltimore
1979
155
Bloomington
College Mall
Bloomington
1982
90
Baltimore
Towson Town Center
Towson
1982
204
Fort Wayne
Glenbrook Square
Fort Wayne
1966
251
Baltimore
White Marsh Home
Baltimore
2006
59
Indianapolis
Castleton Square
Indianapolis
1973
310
Baltimore
White Marsh Mall
Baltimore
1991
165
Indianapolis
Glendale Mall
Indianapolis
1958
235
Hagerstown
Valley Mall
Hagerstown
1999
120
Indianapolis
Greenwood Park Mall
Greenwood
1980
160
Salisbury
Centre at Salisbury
Salisbury
1991
138
160
Lafayette
Tippecanoe Mall
Lafayette
1994
140
Washington, D.C.
Bowie Town Center
Bowie
2001
Muncie
Muncie Mall
Muncie
1996
120
Washington, D.C.
Francis Scott Key Mall
Frederick
1993
141
South Bend
University Park Mall
Mishawaka
1979
169
Washington, D.C.
Lakeforest Mall
Gaithersburg
1978
170
Terre Haute
Honey Creek Mall
Terre Haute
1998
177
Washington, D.C.
Mall at Prince Georges
Hyattsville
Washington, D.C.
Marlow Heights Shopping Center Marlow Heights
NORTH REGION
1958
177
1960
160
213
Washington, D.C.
Montgomery
Bethesda
1968
Chicago
Southlake
Merrillville
1978
165
Washington, D.C.
Montgomery Home
Bethesda
1968
76
Evansville
Eastland Mall
Evansville
1982
171
Washington, D.C.
St. Charles Towne Center
Waldorf
1990
179
KANSAS SOUTH CENTRAL REGION
Washington, D.C.
St. Charles Towne Home
Waldorf
1990
54
Washington, D.C.
Wheaton
Wheaton
2005
174
Kansas City
Metcalf South Shopping Center Overland Park
1967
Kansas City
Oak Park Furniture
Overland Park
2002
216
25
Kansas City
Oak Park Mall
Overland Park
2002
165
Boston
Belmont
Belmont
1978
75
Kansas City
Prairie Village
Prairie Village
1958
133
Boston
Boston (Downtown)
Boston
2007
385
Kansas City
Town Center Plaza
Leawood
2004
124
Boston
Burlington Mall
Burlington
1968
255
Boston
Cambridgeside Galleria
Cambridge
1990
91
Boston
Cambridgeside Galleria H/K
Cambridge
1990
40
Boston
Framingham Furniture
Framingham
1994
41
KENTUCKY
MIDWEST REGION
MASSACHUSETTS NORTHEAST REGION
Bowling Green
Greenwood Mall
Bowling Green
1980
124
Boston
Hanover Furniture
Hanover
1972
13
Cincinnati
Florence Mall
Florence
1977
147
Boston
Hanover Mall
Hanover
1972
110
Cincinnati
Florence Mall Home
Florence
1994
112
Boston
Independence Mall
Kingston
1989
149
Lexington
Fayette Mall
Lexington
1971
279
Boston
Natick Collection
Natick
1965
210
Louisville
Jefferson Mall
Louisville
1979
157
Boston
Northshore Mall
Peabody
1993
216
Louisville
Oxmoor Center
Louisville
1970
278
Boston
Northshore Mall F/M
Peabody
2007
115
Boston
South Shore Plaza
Braintree
1961
255
Boston
Square One Mall
Saugus
1994
179
Boston
Westgate Mall
Brockton
2003
144
Cape Cod
Cape Cod Mall
Hyannis
1978
81
NORTH REGION
Owensboro
Towne Square Mall
Owensboro
1998
102
LOUISIANA SOUTH CENTRAL REGION
Baton Rouge
Cortana
Baton Rouge
1976
243
Baton Rouge
Mall of Louisiana
Baton Rouge
1997
220
Lafayette
Acadiana Mall
Lafayette
1979
186
New Orleans
Esplanade
Kenner
2008
188
New Orleans
Lakeside
New Orleans
2008
229
MAINE NORTHEAST REGION
Bangor
Bangor Mall
Bangor
1998
143
Portland
Maine Mall
South Portland
1969
194
MARYLAND MID-ATLANTIC REGION
Baltimore
Annapolis Mall
Annapolis
1979
202
Baltimore
Harford Mall
Bel Air
1981
141
Baltimore
Harford Mall Furniture
Bel Air
1981
25
Baltimore
Mall in Columbia
Columbia
1975
228
Baltimore
Marley Station
Glen Burnie
1987
164
Baltimore
Owings Mills Mall
Owings Mills
1986
164
Includes: F – Furniture • H – Home • K – Kids • M – Men’s
2012 Corporate Fact Book • 43
Macy’s Store Locations*
METROPOLITAN AREA
MALL/LOCATION
CITY
YEAR
OPENED
GROSS
SQ. FT
(in 000s)
METROPOLITAN AREA
MASSACHUSETTS NORTHEAST REGION continued
MALL/LOCATION
CITY
YEAR
OPENED
GROSS
SQ. FT
(in 000s)
Cape Cod Mall F/H/K/M
Hyannis
2007
119
MISSOURI
NORTH REGION
Pittsfield
Berkshire Mall
Lanesborough
1994
111
Cape Girardeau
West Park Mall
Cape Girardeau
1981
108
Providence
Dartmouth Mall
Dartmouth
2004
141
St. Louis
Chesterfield Mall
Chesterfield
1995
269
200
Cape Cod
Providence
Emerald Square
North Attleboro
1989
185
St. Louis
Jamestown Mall
Florissant
1994
Providence
Emerald Square F/H/M
North Attleboro
1989
120
St. Louis
Mid Rivers Mall
St. Peters
1981
211
Providence
Silver City Galleria
Taunton
1992
152
St. Louis
South County Mall
St. Louis
1963
205
Providence
Swansea Mall
Swansea
1988
102
St. Louis
St. Louis (Downtown)
St. Louis
1924
189
Springfield
Eastfield Mall
Springfield
1994
127
St. Louis
St. Louis Galleria
St. Louis
1991
277
Springfield
Holyoke Mall at Ingleside
Holyoke
1995
202
St. Louis
West County Mall
Des Peres
2001
275
Worcester
Auburn Home
Auburn
1997
88
Worcester
Auburn Mall
Auburn
1997
167
SOUTH CENTRAL REGION
Worcester
Mall at Whitney Field
Leominster
2002
140
Columbia
The Shoppes at Stadium
Columbia
2003
140
Worcester
Solomon Pond Mall
Marlborough
1996
200
Joplin
Northpark Mall
Joplin
1987
85
Joplin
Northpark Mall H/M
Joplin
1994
55
Kansas City
Independence Center
Independence
1986
198
MICHIGAN NORTH REGION
Ann Arbor
Briarwood Mall
Ann Arbor
1974
189
Kansas City
Lee’s Summit
Kansas City
2009
122
Battle Creek
Lakeview Square Mall
Battle Creek
1983
102
Kansas City
Metro North Mall
Kansas City
1976
222
Detroit
Birchwood Mall
Ft. Gratiot
1997
103
Springfield
Battlefield Mall
Springfield
1982
135
Detroit
Eastland Center
Harper Woods
1957
433
Detroit
Fairlane Town Center
Dearborn
1976
241
MONTANA NORTHWEST REGION
Detroit
Lakeside Mall
Sterling Heights
1978
207
Bozeman
Gallatin Valley Mall
Bozeman
1980
51
Detroit
Lakeside Mall H/M
Sterling Heights
1978
119
Helena
Northside Center
Helena
2001
65
Detroit
Northland Center
Southfield
1954
504
Detroit
Oakland Mall
Troy
1968
442
Detroit
Somerset Collection
Troy
1996
316
NEVADA
NORTHWEST REGION
Detroit
Southland
Taylor
1970
283
Reno
Meadowood Mall
Reno
1978
167
Detroit
Twelve Oaks
Novi
1977
300
Reno
Meadowood Mall H/M
Reno
1979
102
Detroit
Westland Shopping Center
Westland
1965
334
Reno
Reno Furniture
Reno
1994
52
Flint
Genesee Valley Center
Flint
1970
266
Grand Rapids
RiverTown Crossings
Grandville
1999
171
SOUTHWEST REGION
Grand Rapids
Woodland Shopping Center
Grand Rapids
1975
162
Las Vegas
Boulevard
Las Vegas
1966
178
Kalamazoo
The Crossroads
Portage
1980
122
Las Vegas
Fashion Show
Las Vegas
1981
201
Lansing
Lansing Mall
Lansing
1979
103
Las Vegas
Galleria at Sunset
Henderson
1996
229
Lansing
Meridian Mall
Okemos
1982
154
Las Vegas
Las Vegas Home
Las Vegas
1994
111
Saginaw
Fashion Square
Saginaw
1976
123
Las Vegas
Meadows Mall
Las Vegas
1978
165
Traverse City
Grand Traverse Mall
Traverse City
1992
103
NEW HAMPSHIRE NORTHEAST REGION
MINNESOTA NORTH REGION
Boston
Fox Run Mall H/K/M
Newington
1983
78
Minneapolis-St. Paul
Burnsville Center
Burnsville
1977
224
Boston
Fox Run Mall
Newington
1983
60
Minneapolis-St. Paul
Mall of America
Bloomington
1992
320
Boston
Mall at Rockingham Park
Salem
1991
166
Minneapolis-St. Paul
Maplewood Mall
Maplewood
1996
230
Manchester
Bedford
Bedford
1966
180
Minneapolis-St. Paul
Minneapolis (Downtown)
Minneapolis
1902
1,276
Manchester
Mall of New Hampshire
Manchester
1996
166
Minneapolis-St. Paul
Ridgedale
Minnetonka
1974
202
Manchester
Pheasant Lane Mall
Nashua
1993
150
Minneapolis-St. Paul
Ridgedale H/M
Minnetonka
1974
129
Minneapolis-St. Paul
Rosedale Center
Roseville
1969
270
Minneapolis-St. Paul
Rosedale Furniture
Roseville
1976
53
Minneapolis-St. Paul
Southdale Center
Edina
1956
426
Atlantic City
Hamilton Mall
Mays Landing
1987
259
Minneapolis-St. Paul
Southdale Furniture
Edina
1978
93
New York
Bridgewater Commons
Bridgewater
1988
259
Minneapolis-St. Paul
St. Paul (Downtown)
St. Paul
1963
362
New York
Brunswick Square
East Brunswick
1970
244
Rochester
Apache Mall
Rochester
1972
163
New York
Essex Green Shopping Center
West Orange
1975
93
St. Cloud
Crossroads Center
St. Cloud
1976
101
New York
Freehold Raceway Mall
Freehold
1998
244
New York
Ledgewood Mall
Ledgewood
1994
73
NEW JERSEY
MID-ATLANTIC REGION
*As of March 31,2012
44
• Macy’s, Inc.
Includes: F – Furniture • H – Home • K – Kids • M – Men’s
METROPOLITAN AREA
MALL/LOCATION
CITY
YEAR
OPENED
GROSS
SQ. FT
(in 000s)
NEW JERSEY
MID-ATLANTIC REGION continued
METROPOLITAN AREA
MALL/LOCATION
CITY
YEAR
OPENED
GROSS
SQ. FT
(in 000s)
485
NEW JERSEY
NORTHEAST REGION
New York
Livingston Mall
Livingston
1971
266
New York
Garden State Plaza
Paramus
1957
New York
Menlo Park Mall
Edison
1959
351
New York
Paramus Furniture
Paramus
2000
77
New York
Middlesex Mall
South Plainfield
1976
81
New York
Paramus Park
Paramus
1974
303
New York
Monmouth Mall
Eatontown
1960
290
New York
Newport Centre
Jersey City
2002
230
NEW MEXICO SOUTH CENTRAL REGION
New York
Ocean County Mall
Toms River
1977
170
Albuquerque
Coronado Center
Albuquerque
1976
157
New York
Preakness Shopping Center
Wayne
1963
81
Albuquerque
Cottonwood Mall
Albuquerque
1996
173
New York
Rockaway Townsquare
Rockaway
1977
262
New York
Rte. 1 Furniture
North Brunswick
1995
38
New York
Rte. 22 Furniture
Springfield
1962
40
NEW YORK
NORTHEAST REGION
New York
Rte. 35 Furniture
Eatontown
1980
37
Albany
Colonie Center
Albany
1990
341
New York
Rte. 46 Furniture
Wayne
1972
63
Albany
Crossgates Mall
Albany
1985
202
New York
Short Hills
Short Hills
1981
279
Albany
Rotterdam Square
Schenectady
1995
120
New York
Willowbrook
Wayne
1967
380
Kingston
Hudson Valley Mall
Kingston
1995
121
New York
Woodbridge Center
Woodbridge
1971
278
New York
Broadway Mall
Hicksville
1956
309
Philadelphia
Cherry Hill Furniture
Maple Shade
2001
61
New York
Brooklyn
Brooklyn
1865
1,012
Philadelphia
Cherry Hill Mall
Cherry Hill
1962
334
New York
Carle Place Furniture
Carle Place
1971
86
Philadelphia
Deptford Mall
Deptford
1975
208
New York
Carle Place Furniture Clearance Carle Place
1971
51
Philadelphia
Moorestown Mall
Moorestown
1999
200
New York
Commack Shopping Center
1981
208
Philadelphia
Voorhees Town Center
Voorhees
1970
224
New York
Cross County Shopping Center
Yonkers
1987
355
Trenton
Quaker Bridge Mall
Lawrenceville
1976
215
New York
Douglaston
Douglaston
1981
158
New York
Flushing
Flushing
1951
277
New York
Green Acres Mall
Valley Stream
1986
274
New York
Green Acres Mall F/M
Valley Stream
2004
116
New York
Hampton Bays
Hampton Bays
1981
50
New York
Herald Square
New York
1902
2,169
New York
Jefferson Valley Mall
Yorktown Heights
1987
121
New York
Kings Plaza Shopping Center
Brooklyn
1970
339
New York
Manhasset
Manhasset
1965
331
New York
Nanuet Mall
Nanuet
1969
227
New York
Palisades Center
West Nyack
1998
204
New York
Parkchester
Bronx
1941
171
New York
Queens Center
Elmhurst
1995
373
Includes: F – Furniture • H – Home • K – Kids • M – Men’s
Commack
New York
Queens Furniture
Elmhurst
2001
64
New York
Roosevelt Field
Garden City
1956
461
New York
Smith Haven
Lake Grove
1969
326
New York
Smith Haven Furniture
Lake Grove
2007
51
New York
Staten Island Furniture
Staten Island
2003
51
New York
Staten Island Mall
Staten Island
1965
272
New York
Sunrise Mall
Massapequa
1973
213
New York
Walt Whitman Mall
Huntington Station 1962
308
New York
White Plains Galleria
White Plains
1980
315
Poughkeepsie
Galleria at Crystal Run
Middletown
1992
181
Poughkeepsie
Poughkeepsie Galleria
Poughkeepsie
1987
165
Syracuse
Carousel Center
Syracuse
1990
165
Syracuse
Great Northern Mall
Clay
1989
88
Syracuse
ShoppingTown Mall
DeWitt
1993
120
Utica
Sangertown Square
New Hartford
1995
140
2012 Corporate Fact Book • 45
Macy’s Store Locations*
METROPOLITAN AREA
MALL/LOCATION
CITY
YEAR
OPENED
GROSS
SQ. FT
(in 000s)
NEW YORK
MIDWEST REGION
METROPOLITAN AREA
MALL/LOCATION
YEAR
OPENED
CITY
GROSS
SQ. FT
(in 000s)
OHIO
MIDWEST REGION continued
Binghamton
Oakdale Mall
Johnson City
2000
140
Columbus
Easton Town Center
Columbus
2001
245
Buffalo
Boulevard Mall
Amherst
1983
181
Columbus
Kingsdale Shopping Center
Columbus
1970
108
Buffalo
Boulevard Mall M
Amherst
1983
41
Columbus
Mall at Tuttle Crossing
Dublin
1997
225
Buffalo
Eastern Hills Mall
Williamsville
1971
127
Columbus
Mall at Tuttle Crossing F
Dublin
2003
227
Buffalo
McKinley Mall
Buffalo
1989
88
Columbus
Polaris Fashion Place
Columbus
2001
180
Buffalo
McKinley Mall Home
Buffalo
1989
31
Columbus
Tuttle Furniture
Dublin
1996
41
Buffalo
Walden Galleria
Cheektowanga
1988
190
Dayton
Dayton Mall
Dayton
1969
263
152
Elmira
Arnot Mall
Horsehead
1995
120
Dayton
Fairfield Commons
Dayton
1994
Rochester
Eastview
Victor
1971
175
Lima
Lima Mall
Lima
1971
195
Rochester
Mall at Greece Ridge
Greece
1995
122
Mansfield
Richland Mall
Mansfield
1969
140
133
Rochester
Mall at Greece Ridge Home
Greece
1995
42
Sandusky
Sandusky Mall
Sandusky
1979
Rochester
Medley Centre
Rochester
1990
129
Springfield
Upper Valley Mall
Springfield
1971
156
Rochester
The Marketplace
Rochester
1982
149
Steubenville
Fort Steuben Mall
Steubenville
1974
132
NORTH CAROLINA SOUTHEAST REGION
Wheeling
Ohio Valley Mall
St. Clairsville
1979
101
Youngstown
Eastwood Mall
Niles
1969
157
Youngstown
Southern Park Mall
Youngstown
1970
189
Franklin Park
Toledo
1971
187
Charlotte
Carolina Place
Pineville
1993
151
Charlotte
Northlake Mall
Charlotte
2005
165
Charlotte
SouthPark Mall
Charlotte
1988
201
NORTH REGION
Durham
Northgate Mall
Durham
1994
187
Toledo
Durham
Streets at Southpoint
Durham
2001
180
Fayetteville
Cross Creek Mall
Fayetteville
1975
133
Greensboro
Friendly Center
Greensboro
1958
147
Greensboro
Wendover
Greensboro
2002
141
Raleigh
Cary Towne Center
Cary
1991
107
Raleigh
Crabtree Valley Mall
Raleigh
1995
175
Raleigh
Triangle Town Center
Raleigh
2002
180
Winston-Salem
Hanes Mall
Winston-Salem
1990
155
NORTH DAKOTA NORTH REGION
Fargo
West Acres
Fargo
1973
118
Grand Forks
Columbia Mall
Grand Forks
1978
99
Akron
Chapel Hill Shopping Center
Akron
1967
169
Akron
Stow-Kent Plaza
Stow
1965
82
Akron
Summit Mall
Akron
1965
195
Canton
Belden Village
Canton
1971
133
Cincinnati
Anderson Towne Center
Cincinnati
1969
162
Cincinnati
Fountain Place
Cincinnati
1997
186
Cincinnati
Kenwood Furniture
Cincinnati
1989
71
Cincinnati
Kenwood Towne Centre
Cincinnati
1988
269
Cincinnati
Northgate Mall
Cincinnati
1993
191
Cincinnati
Tri-County Mall
Cincinnati
1960
235
Cleveland
Great Lakes Mall
Mentor
1964
190
Cleveland
Great Northern
North Olmsted
1965
231
Cleveland
Midway Mall
Elyria
1990
105
Cleveland
Richmond Town Square
Richmond Heights 1998
165
Cleveland
SouthPark
Strongsville
1996
186
Cleveland
University Square
University Heights
2002
165
Columbus
Eastland Furniture Clearance
Columbus
1972
72
Columbus
Eastland Mall
Columbus
2006
121
OHIO
MIDWEST REGION
*As of March 31,2012
46
• Macy’s, Inc.
Includes: F – Furniture • H – Home • K – Kids • M – Men’s
METROPOLITAN AREA
MALL/LOCATION
CITY
YEAR
OPENED
GROSS
SQ. FT
(in 000s)
OKLAHOMA SOUTH CENTRAL REGION
METROPOLITAN AREA
MALL/LOCATION
CITY
YEAR
OPENED
GROSS
SQ. FT
(in 000s)
Penn Square Mall
Oklahoma City
1988
161
PENNSYLVANIA
MIDWEST REGION continued
Oklahoma City
Quail Springs Mall
Oklahoma City
1986
146
Pittsburgh
The Waterfront
Homestead
2003
142
Tulsa
Tulsa Promenade
Tulsa
1996
180
Pittsburgh
Washington Crown Center
Washington
1999
148
Tulsa
Woodland Hills
Tulsa
1982
160
Pittsburgh
Westmoreland Furniture
Greensburg
1976
24
Pittsburgh
Westmoreland Mall
Greensburg
1976
168
Oklahoma City
OREGON NORTHWEST REGION
Scranton-Wilkes-Barre
Viewmont Mall
Scranton
1995
140
Bend
Bend River Mall
Bend
1980
105
Scranton-Wilkes-Barre
Wyoming Valley Mall
Wilkes-Barre
1995
96
Coos Bay
Pony Village Mall
North Bend
1980
41
Scranton-Wilkes-Barre
Wyoming Valley Mall H/M
Wilkes-Barre
1995
51
Eugene
Valley River Center
Eugene
1990
188
State College
Nittany Mall
State College
1999
98
Medford
Rogue Valley Mall
Medford
1986
111
Williamsport
Lycoming Mall
Muncy
1995
120
Medford
Rogue Valley Mall Home
Medford
1986
45
Youngstown
Shenango Valley Mall
Hermitage
1976
106
Portland
Clackamas Town Center
Portland
1980
199
Portland
Clackamas Town Center Home
Portland
1980
169
RHODE ISLAND NORTHEAST REGION
Portland
Lloyd Center
Portland
1966
298
Providence
Providence Place
Providence
1999
201
Portland
Portland (Downtown)
Portland
2007
246
Providence
Warwick Mall
Warwick
1970
186
Portland
Streets of Tanasbourne
Hillsboro
2004
172
Portland
Washington Square
Portland
1973
260
Portland
Washington Square Furniture
Portland
2008
76
Columbia
Columbia Mall
Columbia
1978
186
Roseburg
Roseburg Valley Mall
Roseburg
1980
40
Greenville
Haywood Mall
Greenville
1980
152
Salem
Lancaster Mall
Salem
1980
67
Salem
Salem Center
Salem
1966
188
Sioux Falls
1971
101
SOUTH CAROLINA SOUTHEAST REGION
SOUTH DAKOTA NORTH REGION
Sioux Falls
PENNSYLVANIA
MID-ATLANTIC REGION
Empire Mall
TENNESSEE MIDWEST REGION
Allentown
Lehigh Valley Mall
Whitehall
1976
218
Jackson
Old Hickory Mall
Jackson
1981
160
Harrisburg
Capital City Mall
Camp Hill
1995
120
Memphis
Oak Court
Memphis
1961
399
Harrisburg
Harrisburg Mall
Harrisburg
1995
191
Memphis
Southland Mall
Memphis
1966
150
Philadelphia
Exton Square Mall
Exton
1973
184
Memphis
The Avenue Carriage Crossing
Collierville
2007
130
Philadelphia
King of Prussia
King of Prussia
1991
256
Memphis
Wolfchase Galleria
Memphis
1997
266
Philadelphia
Montgomery Mall
North Wales
1978
220
Nashville
Cool Springs Galleria
Franklin
1991
270
Philadelphia
Neshaminy Mall
Bensalem
1968
211
Nashville
Mall at Green Hills
Nashville
2004
179
Philadelphia
Oxford Valley Mall
Langhorne
1973
197
Nashville
Rivergate Mall
Goodlettsville
1971
204
Philadelphia
Philadelphia City Center
Philadelphia
1911
386
Philadelphia
Plymouth Meeting Mall
Plymouth Meeting 1966
214
TEXAS SOUTH CENTRAL REGION
Philadelphia
Roosevelt Mall
Philadelphia
1995
311
Austin
Barton Creek Square
Austin
1982
225
Philadelphia
Springfield Mall
Springfield
1974
192
Austin
Lakeline Mall
Cedar Park
1995
180
Philadelphia
Suburban Square
Ardmore
1930
102
Austin
The Domain
Austin
2007
140
171
Philadelphia
Willow Grove Park
Willow Grove
2001
226
Beaumont
Parkdale Mall
Beaumont
2002
York
West Manchester Mall
York
1995
120
College Station
Post Oak Mall
College Station
1984
105
Corpus Christi
Padre Staples Mall
Corpus Christi
1987
218
MIDWEST REGION
Dallas-Fort Worth
Collin Creek Mall
Plano
1980
199
Altoona
1995
150
Dallas-Fort Worth
Dallas Galleria
Dallas
1985
268
Millcreek Mall
Erie
1975
163
Dallas-Fort Worth
Fairview
Fairview
2009
122
Beaver Valley Mall
Monaca
1987
203
Dallas-Fort Worth
Firewheel Town Center
Garland
2005
141
Century III Mall
West Mifflin
1979
173
Dallas-Fort Worth
Golden Triangle
Denton
2003
114
Galleria at Pittsburgh Mills
Tarentum
2005
173
Dallas-Fort Worth
Hulen Mall
Ft. Worth
1977
215
Pittsburgh
Monroeville Mall
Monroeville
1969
263
Dallas-Fort Worth
Irving Mall
Irving
1989
188
Pittsburgh
Pittsburgh (Downtown)
Pittsburgh
1946
1,158
Dallas-Fort Worth
North East Mall
Hurst
2001
240
Pittsburgh
Ross Park Furniture
Pittsburgh
1997
48
Dallas-Fort Worth
NorthPark Center
Dallas
2000
250
Pittsburgh
Ross Park Mall
Pittsburgh
1986
229
Dallas-Fort Worth
Parks at Arlington
Arlington
1990
201
Pittsburgh
South Hills Village
Bethel Park
1965
260
Dallas-Fort Worth
Ridgmar Mall
Ft. Worth
1998
181
Pittsburgh
South Hills Village Furniture
Bethel Park
1993
21
Dallas-Fort Worth
Shops at Willow Bend
Plano
2001
239
Pittsburgh
The Mall at Robinson
Pittsburgh
1998
205
Dallas-Fort Worth
Southwest Center Mall
Dallas
1975
148
Altoona
Logan Valley Mall
Erie
Pittsburgh
Pittsburgh
Pittsburgh
Includes: F – Furniture • H – Home • K – Kids • M – Men’s
2012 Corporate Fact Book • 47
Macy’s Store Locations*
METROPOLITAN AREA
MALL/LOCATION
CITY
YEAR
OPENED
GROSS
SQ. FT
(in 000s)
TEXAS SOUTH CENTRAL REGION continued
METROPOLITAN AREA
MALL/LOCATION
YEAR
OPENED
CITY
GROSS
SQ. FT
(in 000s)
VIRGINIA MID-ATLANTIC REGION
Dallas-Fort Worth
Stonebriar Centre
Frisco
2000
201
Lynchburg
River Ridge Mall
Lynchburg
1980
144
Dallas-Fort Worth
Town East Mall
Mesquite
1972
196
Richmond
Chesterfield Towne Center
Richmond
1990
143
Dallas-Fort Worth
Vista Ridge Mall
Lewisville
1991
181
Richmond
Regency Square
Richmond
1990
100
El Paso
Cielo Vista Mall
El Paso
2002
187
Richmond
Regency Square F/H/K/M
Richmond
1990
124
El Paso
Sunland Park Mall
El Paso
2004
105
Richmond
Short Pump Town Center
Richmond
2003
202
Houston
Almeda
Houston
1966
147
Richmond
Southpark Mall
Colonial Heights
1989
104
Houston
Baybrook Mall
Friendswood
2004
244
Richmond
Virginia Center Commons
Glen Allen
1993
110
Houston
Deerbrook
Humble
1984
204
Roanoke
Valley View Mall
Roanoke
1985
101
Houston
First Colony Mall
Sugar Land
1996
202
Roanoke
Valley View Mall H/K
Roanoke
2001
47
Houston
Galleria
Houston
1986
256
Virginia Beach-Norfolk
Chesapeake Square
Chesapeake
1999
95
Houston
Galleria H/K/M
Houston
2003
248
Virginia Beach-Norfolk
Peninsula Town Center
Hampton
1977
173
Houston
Greenspoint Mall
Houston
1976
314
Virginia Beach-Norfolk
Greenbrier Mall
Chesapeake
1990
145
Houston
Houston (Downtown)
Houston
1947
791
Virginia Beach-Norfolk
Lynnhaven Mall
Virginia Beach
1998
200
Houston
Houston Furniture Clearance
Houston
2005
43
Virginia Beach-Norfolk
Military Circle Shopping Center Norfolk
1976
153
Houston
Memorial City Mall
Houston
2001
300
Virginia Beach-Norfolk
Patrick Henry
Newport News
1998
141
Houston
Pasadena Town Square
Pasadena
1962
209
Washington, D.C.
Ballston Common Furniture
Arlington
1959
103
Houston
Pearland
Houston
2008
140
Washington, D.C.
Ballston Common Mall
Arlington
1959
352
Houston
San Jacinto Mall
Baytown
1980
157
Washington, D.C.
Dulles Town Center
Dulles
1998
181
Houston
West Oaks Mall
Houston
1982
243
Houston
Willowbrook Mall
Houston
1981
248
Houston
Willowbrook Mall F/M
Houston
2002
91
Houston
Woodlands Mall
The Woodlands
1994
201
Houston
Woodlands Mall K
The Woodlands
2001
18
Houston
Woodlands Mall Furniture
The Woodlands
2002
19
Killeen-Temple
Temple Mall
Temple
1995
111
Laredo
Mall Del Norte
Laredo
1996
113
Laredo
Mall Del Norte Home
Laredo
1996
33
McAllen
La Plaza Mall
McAllen
1997
181
McAllen
La Plaza Mall H/K
McAllen
1997
50
San Antonio
Ingram Park Mall
San Antonio
1983
150
278
San Antonio
North Star Mall
San Antonio
1981
San Antonio
Rivercenter
San Antonio
1989
96
San Antonio
Rolling Oaks Shopping Center
San Antonio
1992
179
San Antonio
Shops at La Cantera
San Antonio
2005
166
San Antonio
South Park Mall
San Antonio
2000
120
Tyler
Broadway Square
Tyler
1981
100
UTAH NORTHWEST REGION
Ogden
Layton Hills Mall
Layton
1980
162
Provo
University Mall
Orem
1972
208
Salt Lake City
Cottonwood Mall
Salt Lake City
1962
200
Salt Lake City
Salt Lake City (Downtown)
Salt Lake City
2012
150
Salt Lake City
Fashion Place Mall
Murray
1988
26
Salt Lake City
South Towne Center
Sandy
1986
201
Salt Lake City
Valley Fair Mall
West Valley City
1970
106
Burlington
1999
152
VERMONT NORTHEAST REGION
Burlington
Burlington Town Center
*As of March 31,2012
48
• Macy’s, Inc.
Includes: F – Furniture • H – Home • K – Kids • M – Men’s
METROPOLITAN AREA
MALL/LOCATION
CITY
YEAR
OPENED
GROSS
SQ. FT
(in 000s)
VIRGINIA MID-ATLANTIC REGION continued
METROPOLITAN AREA
MALL/LOCATION
CITY
YEAR
OPENED
GROSS
SQ. FT
(in 000s)
WISCONSIN NORTH REGION
Washington, D.C.
Fair Oaks Mall
Fairfax
1980
220
Appleton
Fox River Mall
Appleton
1991
168
Washington, D.C.
Fair Oaks Mall F
Fairfax
2000
254
Eau Claire
Oakwood Mall
Eau Claire
1991
104
Washington, D.C.
Fashion Centre at Pentagon City Arlington
1989
307
La Crosse
Valley View Mall
LaCrosse
1980
101
Washington, D.C.
Landmark Mall
Alexandria
1965
201
Madison
Hilldale Shopping Center
Madison
1962
172
Washington, D.C.
Manassas Mall
Manassas
1996
139
Milwaukee
Mayfair
Wauwatosa
1959
284
Washington, D.C.
Spotsylvania Towne Centre
Fredericksburg
1993
146
Milwaukee
Southridge
Greendale
2012
150
Washington, D.C.
Springfield Mall
Springfield
1991
287
Washington, D.C.
Tysons Corner Center
McLean
1968
243
WYOMING NORTHWEST REGION
Washington, D.C.
Tysons Galleria
McLean
1988
265
Casper
Casper
1983
61
1985
272
WASHINGTON NORTHWEST REGION
Eastridge Mall
WASHINGTON, D.C. MID-ATLANTIC REGION
Bellingham
Bellingham Home
Bellingham
1991
40
Bellingham
Bellis Fair
Bellingham
1988
120
Bremerton
Kitsap Mall
Silverdale
1985
120
Bremerton
Siverdale Home
Silverdale
1995
40
Guam
Micronesia Mall
Dededo
1994
88
Longview
Three Rivers Mall
Kelso
1987
51
Guam
Micronesia Mall H/K/M
Dededo
2009
69
Olympia
Capital Mall
Olympia
1978
113
Olympia
Olympia Furniture
Olympia
1996
40
Portland
Vancouver Mall
Vancouver
1977
180
San Juan
2000
254
Seattle-Tacoma
Alderwood Furniture
Lynnwood
1985
40
Seattle-Tacoma
Alderwood Mall
Lynnwood
1979
248
ANNOUNCED MACY’S STORE OPENINGS
Seattle-Tacoma
Bellevue Square
Bellevue
1984
227
Chicago
Gurnee Mills
Gurnee, IL
2013
140
Seattle-Tacoma
Bellevue Square Home
Bellevue
1984
51
New York
Bay Plaza
Bronx, NY
2013
160
Seattle-Tacoma
Budget House Furniture Clearance Tukwila
1974
33
New York
Bayshore
Bay Shore, NY
2013
200
Seattle-Tacoma
Commons at Federal Way
Federal Way
1977
141
Riverside-San Bernardino
Victorville
Victorville, CA
2013
103
Seattle-Tacoma
Everett Mall
Everett
1977
133
Seattle-Tacoma
Northgate Mall
Seattle
1950
319
Seattle-Tacoma
Redmond Home
Redmond
1987
40
Seattle-Tacoma
Redmond Town Center
Redmond
2003
112
Seattle-Tacoma
Seattle
Seattle
1929
864
Seattle-Tacoma
South Hill Mall
Puyallup
1994
115
265
Seattle-Tacoma
Southcenter
Seattle
1968
Seattle-Tacoma
Tacoma Home
Tacoma
2003
53
Seattle-Tacoma
Tacoma Mall
Tacoma
1964
257
Seattle-Tacoma
Tukwila Home
Tukwila
1981
49
Skagit County
Cascade Mall
Burlington
1989
62
Skagit County
Cascade Mall H/K/M
Burlington
2004
51
Spokane
NorthTown
Spokane
1993
106
Spokane
Spokane
Spokane
1947
374
Spokane
Spokane Valley Mall
Spokane Valley
1997
122
Tri-Cities
Columbia Center
Kennewick
1969
122
Tri-Cities
Columbia Center K/M
Kennewick
2002
40
Tri-Cities
Columbia Home
Kennewick
2004
40
Walla Walla
Walla Walla
Walla Walla
1944
69
Wenatchee
Wenatchee Valley Mall
East Wenatchee
2001
87
Yakima
Valley Mall
Union Gap
2002
119
Washington, D.C.
Metro Center
Washington, D.C.
GUAM SOUTHWEST REGION
PUERTO RICO SOUTHEAST REGION
San Juan
Plaza Las Americas
WEST VIRGINIA MIDWEST REGION
Charleston
Charleston Town Center
Charleston
1983
147
Huntington
Huntington Mall
Barboursville
1981
162
Includes: F – Furniture • H – Home • K – Kids • M – Men’s
2012 Corporate Fact Book • 49
Bloomingdale’s Store Locations*
METROPOLITAN AREA
YEAR
OPENED
GROSS
SQ. FT
(in 000s)
Los Angeles
1997
163
Boston
Mall at Chestnut Hill
Chestnut Hill
2006
186
Los Angeles
1996
235
Boston
Mall at Chestnut Hill H/M
Chestnut Hill
1973
124
Newport Beach
1996
172
Newport Beach
1996
68
Santa Monica
2010
101
Fashion Show Home
Las Vegas
2002
99
Sherman Oaks
1996
229
161
MALL/LOCATION
CITY
Los Angeles-Orange Co.
Beverly Center
Los Angeles-Orange Co.
Century City
Los Angeles-Orange Co.
Fashion Island
Los Angeles-Orange Co.
Fashion Island Home
Los Angeles-Orange Co.
Santa Monica Place
Los Angeles-Orange Co.
Sherman Oaks
CALIFORNIA
METROPOLITAN AREA
MALL/LOCATION
YEAR
OPENED
CITY
GROSS
SQ. FT
(in 000s)
MASSACHUSETTS
NEVADA
Las Vegas
Los Angeles-Orange Co.
South Coast Plaza
Costa Mesa
2007
291
NEW JERSEY
San Diego
Fashion Valley
San Diego
2006
226
New York
Bridgewater Commons
Bridgewater
2002
San Francisco-Oakland
San Francisco Centre
San Francisco
2006
335
New York
Shops at Riverside
Hackensack
1959
293
San Jose
Stanford Shopping Center
Palo Alto
1996
229
New York
Short Hills
Short Hills
1967
246
New York
Willowbrook
Wayne
2002
274
FLORIDA
Miami-Palm Beach
Aventura Mall
Aventura
1997
252
NEW YORK
Miami-Palm Beach
The Falls
Miami
1984
228
New York
59th Street
New York City
1886
859
Miami-Palm Beach
The Gardens Mall
Palm Beach Gardens 1990
235
New York
Roosevelt Field
Garden City
1995
309
Miami-Palm Beach
Town Center at Boca Raton
Boca Raton
1986
270
New York
Roosevelt Field Furniture
Garden City
2004
69
Orlando
Mall at Millenia
Orlando
2002
237
New York
SoHo
New York City
2004
122
New York
Walt Whitman Mall
Huntington
1998
231
New York
Westchester Furniture Clearance Mt. Pleasant
2004
64
New York
White Plains
1975
300
GEORGIA
Atlanta
White Plains
Lenox Square
Atlanta
2003
281
Chicago
Medinah Home
Chicago
2003
130
Philadelphia
King of Prussia (The Court)
King of Prussia
1981
248
Chicago
North Michigan Ave.
Chicago
1988
256
Philadelphia
Willow Grove Park
Willow Grove
1982
239
Chicago
Old Orchard
Skokie
1995
206
Tysons Corner Center
McLean
1976
272
Dubai
Dubai Mall
Dubai, UAE
2010
146
Dubai
Dubai Mall H
Dubai, UAE
2010
54
ILLINOIS
PENNSYLVANIA
VIRGINIA
MARYLAND
Washington, D.C.
Washington, D.C.
Wisconsin Place
Chevy Chase
2007
190
DUBAI*
*Stores are operated by Al Tayer Group LLC under a license agreement
ANNOUNCED BLOOMINGDALE’S STORE OPENINGS
Los Angeles-Orange Co.
Glendale Galleria
Glendale, CA
2013
120
San José
Stanford Shopping Center
Palo Alto, CA
2014
120
BLOOMINGDALE’S OUTLET STORES
Boston
Wrentham Village
Wrentham, MA
2011
24
Chicago
Woodfield Village Green
Schaumburg, IL
2011
24
Ft. Myers
Miromar Outlets
Estero, FL
2011
25
Miami-Palm Beach
Dolphin Mall
Miami, FL
2010
25
Miami-Palm Beach
Sawgrass Mills
Sunrise, FL
2010
24
New York
Bergen Town Center
Paramus, NJ
2010
25
Washington, D.C.
Potomac Mills
Woodbridge, VA
2010
26
ANNOUNCED BLOOMINGDALE’S OUTLET STORE OPENINGS
San Francisco-Oakland
Paragon Outlets Livermore Valley Livermore, CA
2012
25
Manchester
Merrimack Premium Outlets
2012
25
New York
The Gallery at Westbury Plaza
Westbury, NY
2012
25
Dallas-Forth Worth
The Shops at Park Lane
Dallas, TX
2012
25
Dallas-Forth Worth
Paragon Outlets Grand Prairie
Grand Prairie, TX
2012
25
Merrimack, NH
*As of March 31,2012
50
• Macy’s, Inc.
Includes: H – Home • M – Men’s
BLOOMINGDALE’S MARKETS
International:
Domestic:
•
Los Angeles, CA
•
Miami, FL
•
Atlanta, GA
•
New Jersey
•
Orange County, CA
•
Orlando, FL
•
Chicago, IL
•
New York, NY
•
San Diego, CA
•
•
Boston, MA
•
Philadelphia, PA
•
San Francisco, CA
W. Palm Beach/
Boca Raton, FL
•
Las Vegas, NV
•
Washington, D.C.
•
Dubai, UAE*
*Stores are operated by Al Tayer Group LLC under a license agreement
2012 Corporate Fact Book • 51
Company History
MACY’S: A HISTORY
No one would have guessed that the small, fancy dry
goods store that opened on the corner of 14th Street and
6th Avenue in New York City in 1858 would grow to be one
of the largest department store retailers in the world.
But after several failed retail ventures, Rowland Hussey
Macy’s determination and ingenuity paid off at the age of
36 with the launch of R.H. Macy & Co. He adopted a red
star as his symbol of success, dating back to his days as a
sailor. First-day sales totaled $11.06 but by the end of the
first full year, sales grossed almost $90,000. By 1877, R.H.
Macy & Co. had become a full-fledged department store
occupying the ground space of 11 adjacent buildings.
Always the innovator, Macy’s is known for several firsts that
changed the retail industry. Macy’s was the first retailer
to promote a woman, Margaret Getchell, to an executive
position, making business history. Macy’s pioneered such
revolutionary business practices as the one-price system,
in which the same item was sold to every customer at one
price, and quoting specific prices for goods in newspaper
advertising. Known for its creative merchandising, Macy’s
was the first to introduce such products as the tea bag, the
Idaho baked potato and colored bath towels. Macy’s also
was the first retailer to hold a New York City liquor license.
By November 1902, the store had outgrown its modest
storefront and moved uptown to its present Herald Square
location on Broadway and 34th Street, establishing an
attraction for shoppers from around the world. With the
store’s 7th Avenue expansion completed in 1924, Macy’s
Herald Square became the “World’s Largest Store,” with
more than 1 million square feet of retail space. (Note that
Macy’s Herald Square will be expanding to 1.1 million
square feet of retail space in the current renovation project
described on page 10.)
By 1918, R.H. Macy & Co. was generating $36 million in
annual sales. Yet, the prosperity of the retailer was never
more apparent than when the company went public in
1922 and began to open regional stores and take over
competing retailers. In 1923, the Toledo-based department
store Lasalle & Koch was acquired; the next year, DavisonPaxton in Atlanta was acquired; and in 1936, the Newarkbased Bamberger’s was purchased.
To help celebrate their new American heritage, Macy’s
immigrant employees organized the first Christmas
Parade in 1924. The procession featured floats, bands,
animals from the zoo and 10,000 onlookers, beginning a
time-honored tradition now known as the annual Macy’s
Thanksgiving Day Parade.
52
• Macy’s, Inc.
In 1945, the company expanded west and purchased
O’Connor Moffatt & Company in San Francisco. Two years
later, O’Connor Moffatt stores, including the landmark
Union Square store that opened in 1866, were converted to
Macy’s after a survey indicated that San Franciscans would
welcome the name.
Macy’s California broke new ground with the first
department store flower show in 1946. What began as a
fragrance promotion in the cosmetics department now
annually welcomes the spring season, treating visitors
to a botanical, cultural and community spectacle and is
held in New York, Chicago, Minneapolis, Philadelphia and
Washington, D.C., in addition to San Francisco. In 1971,
Macy’s Union Square store’s lower level, once cluttered
with bargains, was transformed into “The Cellar,” changing
the way customers shop for housewares. Due to its success,
the Herald Square store followed suit five years later.
On December 19, 1994, Federated Department Stores,
Inc. (now known as Macy’s, Inc.) acquired R.H. Macy &
Co., creating the world’s largest premier department store
company. Federated Department Stores operated over
400 department stores and more than 157 specialty stores
in 37 states.
A&S Department Stores were converted to the Macy’s
nameplate in May 1995. Also in 1995, Federated acquired
The Broadway Department Stores, bringing Broadway,
Emporium and Weinstocks to the Macy’s family, as well as
six former I. Magnin stores. Some 46 stores were converted
to the Macy’s nameplate. Following the model of A&S,
Jordan Marsh Department Stores of Boston, already owned
by Federated, was converted to Macy’s in March 1996.
In January 2001, Macy’s absorbed 17 Stern’s Department
Stores located in New York and New Jersey. In June 2001,
Federated purchased the Liberty House operations in
Hawaii and Guam, bringing the proud Macy’s tradition and
heritage to the Pacific.
Macy’s entered 2005 with about 240 locations, primarily
on the East and West Coasts. With the conversion of all
Federated’s regional store nameplates in March 2005,
Macy’s grew to about 425 locations across the country.
In September 2006, with the conversion of stores acquired
from The May Department Stores Company, Macy’s now
serves customers through approximately 800 stores in
virtually every major geographic market in the United
States, as well as the macys.com website.
BLOOMINGDALE’S: A HISTORY
Bloomingdale’s began with a 19th century fad and the
extraordinary vision of two brothers. Lyman and Joseph
Bloomingdale pioneered nearly every major change in
the evolution of department stores — if they weren’t the
first with an idea, they simply did it bigger and better than
anyone else. Their innovative retailing philosophy guided
Bloomingdale’s in its beginning and that strategy continues
today, justifiably earning Bloomingdale’s the reference
“Like No Other Store in the World.”
The first retail endeavor of the Bloomingdale brothers
was a Ladies’ Notion Shop in New York. In 1872,
Bloomingdale’s opened and expanded their East Side
Bazaar, selling a variety of women’s fashions. This was a
bold move in the era of specialty shops; the Bazaar became
a harbinger of the true “department store.” By 1929,
Bloomingdale’s covered an entire city block.
Two years later, the glamorous Art Deco edifice that still
graces Lexington Avenue was completed. In 1949,
Bloomingdale’s began its real expansion, opening its first
satellite store in Fresh Meadows, Queens, and by 1959,
Bloomingdale’s had created a complete circle of stores
around the flagship in New Jersey, Westchester County
and Long Island. This dramatic growth continued in
the 1970s and 1980s with the opening of stores in the
Northeast, Florida and Chicago. Bloomingdale’s was on
its way to becoming a true national entity. That vision
culminated in 1996 with the addition of its first four stores
in California, the most ambitious expansion in the
company’s history, followed by Bloomingdale’s entry into
the Atlanta market in 2003.
From the beginning, the Bloomingdale brothers catered to
America’s love of international goods, and by the 1880s,
their European selection was dazzling. A buying office in
Paris in 1886 was the beginning of a network that now
spans the globe. The 1960s brought promotions resulting
from Bloomingdale’s fascination with the foreign market:
the first was a small affair called “Casa Bella,” featuring
merchandise for the home from Italy.
Over the next 30 years, the promotions took on a grand
scale — including unique merchandise and cultural exhibits
that would touch every department in Bloomingdale’s.
Major transformation of the Bloomingdale’s image came
in the 1960s and 1970s. The promotions were so exciting
that the term “Retailing as Theater” was coined to describe
Bloomingdale’s “happenings.” It was the era of pet rocks
and glacial ice cubes, of visits by movie stars and royalty
from Elizabeth Taylor to Queen Elizabeth II.
The new direction in merchandising was both to seek and
to create. Buyers covered the world to find exclusive, oneof-a-kind items. When they couldn’t find what they wanted,
they had it made. In fashion, Bloomingdale’s launched
new designers and created boutiques for already-famous
names. Among the discoveries: Ralph Lauren, Perry Ellis
and Norma Kamali — and for the first time in America:
Sonia Rykiel, Kenzo and Fendi ready-to-wear. Designers
opening their first in-store boutiques at Bloomingdale’s
include Yves St. Laurent, Calvin Klein, Claude Montana and
Thierry Mugler.
In 1961, Bloomingdale’s made retail history in yet another
area by introducing the first designer shopping bag.
Artist Joseph Kinigstein was commissioned to create a
bag for the “Esprit de France” promotion. Rather than
doing the obvious — ladylike flowers in pastel colors —
he reproduced antique French tarot cards in bold red,
black and white. Most daring of all, the bag omitted the
store name. Even so, it was unmistakably Bloomingdale’s,
and the collector’s shopping bag was launched. Since
then, both famous and fledgling artists, architects and ad
designers have created Bloomingdale’s bags. Their designs
have been featured in art museums all over the world.
In 1971 “model rooms,” a highlight of Bloomingdale’s since
1947, gained worldwide attention. “The Cave,” an intricate
multi-level frame sprayed entirely in white polyurethane,
was a spectacular example of the lengths to which
Bloomingdale’s would go to make a statement of style.
Over the years, the model rooms have been showcases
for the talents of everyone from architect Frank Gehry to
filmmaker Federico Fellini.
During the 1970s, Bloomingdale’s was a favorite stop of
the international avant-garde, epitomized locally by the
“Young East Sider” who lived right in the neighborhood.
In 1973, the store wanted to stamp the Bloomingdale’s
name on panties to launch an intimate apparel promotion;
they chose the company nickname as a nod to the young,
trendy crowd, and the “Bloomie’s” logo was born. Soon,
New Yorkers were affectionately referring to the city’s
second most popular tourist attraction after the Statue
of Liberty as “Bloomie’s” and the hottest souvenir in town
was anything emblazoned with “Bloomie’s.” From the
late 1980s to the present, the economy and retailing has
changed — thus changing the buying habits of consumers.
As usual, Bloomingdale’s kept up with the times and
prepared for the future. Today, there is an increased
emphasis on building customer services and relationships,
while continuing the unique and exclusive aspects that
made Bloomingdale’s world famous.
With a reputation for quality, creativity and uniqueness,
Bloomingdale’s has remained at the forefront of retailing
worldwide. Bloomingdale’s speaks to its customers in a
language they understand: service, selection and fashion,
making Bloomingdale’s “Like No Other Store in the
World.”
2012 Corporate Fact Book • 53
Macy’s, Inc. History — Chronology
1830 Shillito’s founded in Cincinnati by
John Shillito.
1841 Eben Jordan and Benjamin L. Marsh
open Jordan Marsh in Boston.
1851 F&R Lazarus & Company founded in
1893 The Straus family buys out Joseph
Wechsler’s interest in Wechsler &
Abraham, changing the store’s name
to Abraham & Straus. While A&S did
not become part of Macy’s, the two
stores kept a close association, even
sharing overseas offices.
Columbus, OH, by Simon Lazarus.
1858 Rowland H. Macy opens R.H. Macy &
Co. as a dry goods store in New York
City. First-day sales totaled $11.06.
1859 Macy’s first-year sales were
approximately $85,000 with an
advertising budget of $2,800.
1865 Wechsler & Abraham (later Abraham
& Straus) founded in Brooklyn, NY,
by Abraham Abraham and Joseph
Wechsler.
1898 Burdines founded in Miami.
1902 Macy’s moves to Herald Square in
New York City.
of his growing retail organization to
St. Louis.
1907 Bullock’s founded by John Bullock
and P.G. Winnett in Los Angeles.
1910 The May Department Stores
Company is incorporated.
Stern Brothers (later Stern’s) founded
in Manhattan.
1870 Goldsmith’s founded in Memphis.
1872 Bloomingdale Brothers, Inc. founded
in New York City by Lyman and
Joseph Bloomingdale. First-day sales
totaled $3.68.
1877 David May opens the first store of what
was to become The May Department
Stores Company in Leadville, CO, a
silver-mining boom town.
1888 The Straus family acquires a general
partnership with Macy’s.
1890 The Bon Marché founded in Seattle.
54
• Macy’s, Inc.
(now known as Macy’s, Inc.) is formed
as a holding company by several
family-owned department stores,
including Abraham & Straus and F&R
Lazarus (along with its Cincinnatibased subsidiary, Shillito’s) and
Filene’s of Boston. Corporate offices
established in Columbus, OH.
1930 Bloomingdale’s joins Federated.
First-year sales for Federated were
$112 million.
1905 David May moves the headquarters
1867 Rich’s founded in Atlanta by
Morris Rich.
1929 Federated Department Stores, Inc.
1911 The May Department Stores
Company is listed on the New York
Stock Exchange and opens FamousBarr in St. Louis.
1923 May Company acquires a department
store company in Los Angeles,
adding to its growing regional
coverage in Akron and Cleveland,
OH, and St. Louis.
1924 Macy’s Herald Square location
becomes the largest store in the
world, following completion of the 7th
Avenue addition. Also, 10,000 people
watch Macy’s first parade, now known
as Macy’s Thanksgiving Day Parade.
1925 Macy’s acquires Davison-Paxon
of Atlanta.
1934 A modern merchandising standard is
set when Fred Lazarus (son of Simon)
arranges garments in groups of a
single size with a range of style, color
and price in that size, rather than the
other way around. Lazarus based this
technique upon observations made
in Paris.
1935 Boston’s Jordan Marsh is one of the
founders of New York City-based
Allied Stores Corporation, a successor
to Hahn Department Stores, Inc. A
holding company founded in 1928,
Hahn brought chain store advantages
to independent, family-owned
department stores.
1939 Fred Lazarus Jr. convinces President
Franklin Roosevelt that changing
the Thanksgiving holiday from the
last Thursday of November to the
fourth Thursday, extending the
Christmas shopping season, would
be good for the nation’s business. A
1941 Act of Congress perpetuated
the arrangement.
Federated and Allied stores make
shopping easier during difficult
economic times by offering credit, a
“pay when you can” policy and
developing a reputation for community involvement in times of crisis.
1945 Federated moves its offices to
Cincinnati. Macy’s acquires O’Connor
Moffat & Company of San Francisco.
1946 In several ways, Shillito’s becomes the
first department store to embrace
the African-American community. It is
the nation’s first department store to
give credit to African-Americans, as
well as employ them as salespeople
and executives. The store’s restaurant
is the first in downtown Cincinnati to
serve African-American customers.
May Company acquires Kaufmann’s
in Pittsburgh.
1947 O’Connor Moffat becomes
Macy’s California.
1951 Allied acquires New Jersey’s Stern
Brothers, later known as Stern’s.
1956 Miami-based Burdines becomes
a division of Federated.
May Company begins operating
May D&F in Denver.
1957 Seventeen-year-old designer-tobe Ralph Lauren sells sweaters at
Bloomingdale’s over Christmas week.
The following year, he joins Allied
Stores as assistant menswear buyer.
1959 Federated acquires Dayton, Ohiobased Rike’s and Memphis-based
Goldsmith’s.
May Company acquires Hecht’s in
Washington, D.C. and Baltimore.
1962 Allied acquires the William H. Block
Company of Indianapolis.
1964 Federated breaks the 10-figure
barrier for the first time, netting
annual sales of $1.215 billion.
Federated acquires Los Angeles’
Bullock’s and I. Magnin.
1967 Allied also passes the billion
dollar mark, with annual sales of
$1.024 billion.
Campeau Corporation acquires
Allied Stores Corporation, which
is reorganized under the merger
agreement.
1968 Black Retail Action Group (BRAG),
founded in part by Abraham & Straus
executives, gives technical assistance
to minority-owned businesses and
scholarships to retailing students.
This furthers the A&S commitment
to African-Americans. The company
was the country’s first major retailer
to sign up for Plans for Progress,
President Kennedy’s commission
on job opportunities for AfricanAmericans.
1976 Through an exchange of common
stock, Federated acquires Atlantabased Rich’s.
1980 To help meet the civic, health and
welfare, educational and cultural
needs of the communities Federated
serves, the company invests $15
million to establish a foundation.
1982 The merger of Rike’s of Dayton and
Shillito’s of Cincinnati results in
Shillito-Rikes.
1985 The newly formed Federated Systems
Group (then known as The SABRE
Group) begins the conversion of all
Federated divisions to a common
electronic data processing system.
(The group is now known as Macy’s
Systems and Technology.)
Davison’s of Atlanta changes its name
to Macy’s.
1986 A single, billion-dollar organization
is formed with the merger of
Federated’s Shillito-Rikes of
Cincinnati and Columbus-based
Lazarus. With headquarters in
Cincinnati, the division operates
under the Lazarus name.
In what was then retail’s largest
acquisition, May Company acquires
Associated Dry Goods and adds Lord
& Taylor, J.W. Robinson’s and L.S.
Ayres, among others, to its collection
of regional department stores.
1987 Federated buys Allied’s Indianapolisbased Block’s division, incorporating
it into Lazarus.
1988 Campeau Corporation acquires
Federated. Several Federated
divisions are sold to other retailers.
May Company purchases Foley’s and
Filene’s. Macy’s purchases Bullock’s
and I. Magnin from Campeau. To
consolidate with Federated, Allied’s
New York headquarters moves
to Cincinnati. Allied — operating
in tandem with Federated — is
comprised of The Bon Marché,
Jordan Marsh, Maas Brothers and
Stern’s. Goldsmith’s merges into
Rich’s, although the Goldsmith’s
nameplate is maintained in the
Memphis market.
1989 Federated forms its Financial,
Administrative and Credit Services
operation (The FACS Group) in
suburban Cincinnati to centralize
credit services for all department
store divisions. (The group is
now known as Macy’s Credit and
Customer Services.)
Federated’s employee volunteer
program, Partners in Time, is founded
at Rich’s/Goldsmith’s as a way to give
back to the community.
1966 May Company acquires Meier &
Frank in Portland, OR.
2012 Corporate Fact Book • 55
1990 In January, saddled by debt
resulting from the highly leveraged
Campeau takeover of Federated,
both Federated and Allied file for
bankruptcy reorganization. The
reorganizing of more than $8 billion
of debt begins. Allen Questrom
becomes chairman and chief executive
officer, joining James M. Zimmerman,
president and chief operating officer,
to form the senior management team
that would resurrect the company.
1991 Divisional consolidations begin.
The company’s Florida operations,
including all former Maas Brothers/
Jordan Marsh stores, operate under
the Burdines name, and division
headquarters are consolidated
in Miami.
1992 A new public company — Federated
Department Stores, Inc. — emerges
from bankruptcy in February with
220 department stores in 26 states
and annual sales of approximately
$7 billion. The former Allied
Stores Corporation is merged into
Federated. A consolidation of the
A&S and Jordan Marsh divisions
results in the A&S/Jordan Marsh
division, headquartered in Brooklyn,
NY. Early in the new year, Macy’s files
for protection under Chapter 11.
1993 Federated announces the
centralization of divisional accounting
and accounts payable functions in
Cincinnati. In addition, a management
realignment reconfigures merchandise
distribution for its northeastern
divisions.
1994 Federated acquires the Joseph
Horne Co. of Pittsburgh, adding
10 Pennsylvania stores to its Lazarus
division. In December, Federated
acquires R.H. Macy & Co., creating
the largest department store retailer
in the nation. Acquisition approval,
granted by U.S. Bankruptcy Court in
December, culminates Macy’s threeyear reorganization plan.
56
• Macy’s, Inc.
Macy’s East, headquartered in
New York City, merges with A&S/
Jordan Marsh to form a $4 billion
retailing division of Federated. In San
Francisco, Macy’s West continues
to operate all West Coast Macy’s
and Bullock’s stores, as Federated
restores its presence in California
and Texas.
Federated announces the
discontinuation of the I. Magnin chain
and 13 I. Magnin stores are sold or
converted to Macy’s or Bullock’s.
Federated Logistics (now known as
Macy’s Logistics and Operations) is
formed to coordinate the company’s
distribution facilities and functions in
the northeastern United States.
1995 Rich’s/Goldsmith’s and Lazarus are
consolidated into one division —
Rich’s/Lazarus/Goldsmith’s, based in
Atlanta and operating stores in nine
southeastern and midwestern states.
1996 Jordan Marsh stores in the northeastern United States, already part of
the Macy’s East division, are converted
to the Macy’s nameplate. Meanwhile,
Bullock’s stores in Southern California,
already part of the Macy’s West
division, are renamed Macy’s.
May Company acquires Strawbridge’s
in Philadelphia.
The Federated Department Stores
Foundation is reactivated as the
company’s primary vehicle for
charitable giving. Total contributions
by Federated, its divisions and the
Foundation were $7.8 million in
fiscal 1996.
Bloomingdale’s opens its first
California stores with four locations —
three in the Los Angeles area and one
in Palo Alto.
Macys.com is launched.
1997 In May, James M. Zimmerman
Federated acquires Broadway Stores,
Inc., based in Los Angeles. Initially,
this added 82 Broadway, Emporium
and Weinstock’s department stores in
California and four other southwestern
states with annual sales of more than
$2 billion. Federated announces that
56 of these stores will be converted to
the Macy’s nameplate. Five others will
become Bloomingdale’s, while other
locations will be sold or closed.
Federated Logistics is expanded to
handle distribution, logistics functions
and vendor technology for all
Federated divisions nationwide.
A&S stores, already a part of the
Macy’s East division, are converted to
the Macy’s nameplate.
succeeds Allen Questrom as chairman
and chief executive officer of
Federated. Terry J. Lundgren becomes
president and chief merchandising
officer.
1998 For the first time since 1988,
Federated’s debt is rated by major
agencies as investment grade. In
the fall, the company launches a
new Macy’s By Mail catalog and
re-launches macys.com.
The May Company acquires The Jones
Store in Kansas City, MO.
1999 Fingerhut Companies, Inc. of
Minnetonka, MN, a leading directmarketing company, is acquired by
Federated in March.
May Company acquires Zions
Co-operative Mercantile Institution
(ZCMI) department stores in Utah
and Idaho.
2000 A new private brand of apparel
and accessories for children, called
Greendog, debuts at stores across
the country.
2001 In February, Federated announces
that its Stern’s division will be closed,
with most locations being converted
to the Bloomingdale’s or Macy’s
nameplates.
In July, Federated acquires Liberty
House, Hawaii’s largest retailer and
only conventional department store
group. It becomes part of Macy’s West.
2002 Federated disposes of Fingerhut.
Terry J. Lundgren becomes chief
operating officer in addition to
president and chief merchandising
officer.
2003 Federated integrates the Macy’s
nameplates with its regional
department stores — creating
Bon-Macy’s, Burdines-Macy’s,
Goldsmith’s-Macy’s, Lazarus-Macy’s
and Rich’s-Macy’s. Macy’s Corporate
Marketing is developed.
Bloomingdale’s enters the Atlanta
market for the first time with
two stores.
Terry J. Lundgren becomes president
and chief executive officer. James
M. Zimmerman remains chairman
of the board.
Federated board initiates
quarterly dividends.
2005 Federated begins operating
nationwide under two store
nameplates — Macy’s and
Bloomingdale’s — as all regional
department store names are
converted to the Macy’s brand.
Macy’s launches a new customer
loyalty program, with escalating
benefits for its largest customers, as
it issues new credit cards for about 14
million accounts.
Federated acquires The May
Department Stores Company. The
acquisition creates a stronger, more
resourceful company with more
stores nationwide.
2006 More than 400 former May Company
stores convert to Macy’s, creating a
nationwide store focused on delivering
fashion and affordable luxury to
customers from coast-to-coast.
Macy’s launches its first-ever national
advertising campaign.
Federated divests Lord & Taylor, David’s
Bridal and Priscilla of Boston, which
were acquired as part of May Company.
2007 Federated sells its 507-store
After Hours Formalwear business,
which was acquired as part of
May Company, to Houston-based
Men’s Wearhouse.
Shareholders vote to change the
corporate name from Federated
Department Stores, Inc. to Macy’s, Inc.
2008 Macy’s begins piloting a new
2004 Terry J. Lundgren becomes chairman,
president and chief executive officer
as James M. Zimmerman retires as
chairman of the company.
Macy’s Home Store division is formed.
May Company acquires
Marshall Field’s.
The company celebrates Macy’s
150th birthday on October 28.
Macy’s, Inc. launches a corporatewide
sustainability initiative to guide a
wide variety of efforts to protect
the environment.
2009 Macy’s rolls out its My Macy’s
localization initiative nationwide,
creating 49 new local stores districts
(for a total of 69), while adopting a
unified national operating structure.
Macy’s and Bloomingdale’s launched
social media programs to reach
customers in new ways.
2010 After several years of significant
changes to the company’s structure
and organization, a culture of growth
develops at Macy’s, Inc.
Bloomingdale’s opens in Dubai, the
company’s first international presence.
Macy’s ends the year with more
than 1.2 million Facebook friends.
2011 Macy’s, Inc. announces one of the
largest capital investments in the
company’s history — a four-year,
$400 million renovation of Macy’s
Herald Square flagship store in New
York City, with work to begin in early
spring 2012.
Macys.com and bloomingdales.com
begin international shipping to more
than 100 countries.
Macy’s ends the year with more than
4.5 million Facebook friends.
localization initiative called My Macy’s
in 20 local markets as it consolidates
three divisions — Macy’s North into
Macy’s East, Macy’s Northwest into
Macy’s West, and Macy’s Midwest
into Macy’s South (creating a new
Macy’s Central division).
2012 Corporate Fact Book • 57
Macy’s, Inc. Board of Directors
Stephen F. Bollenbach
Deirdre P. Connelly
Meyer Feldberg
Sara Levinson
Non-Executive Chairman
of the Board of Directors
KB Home
President, North American
Pharmaceuticals
GlaxoSmithKline
Dean Emeritus and Professor
of Leadership and Ethics
Columbia Business School
Former Chairman and
Chief Executive Officer
ClubMom, Inc.
Terry J. Lundgren
Joseph Neubauer
Joseph A. Pichler
Joyce M. Roché
Chairman, President and
Chief Executive Officer
Macy’s, Inc.
Chairman and Chief
Executive Officer
ARAMARK Holdings
Corporation
Former Chairman
The Kroger Company
(retired May 18, 2012)
Former President and
Chief Executive Officer
Girls Incorporated
Paul C. Varga
Craig E. Weatherup
Marna C. Whittington
Chairman and Chief
Executive Officer
Brown-Forman Corporation
Former Chief Executive Officer
The Pepsi-Cola Company
Former Chief Executive Officer
Allianz Global Investors Capital
58
• Macy’s, Inc.
Executive Management Team
Timothy M. Adams
Thomas L. Cole
Jeffrey Gennette
Michael Gould
Chief Private Brand Officer
Chief Administrative Officer
Chief Merchandising Officer
Chairman and
Chief Executive Officer,
Bloomingdale’s
Julie Greiner
Karen M. Hoguet
Jeffrey A. Kantor
Terry J. Lundgren
Chief Merchandise
Planning Officer
Chief Financial Officer
Chairman of macys.com
Chairman, President and
Chief Executive Officer
Martine Reardon
Peter Sachse
Chief Marketing Officer
Chief Stores Officer
2012 Corporate Fact Book • 59
Other Macy’s, Inc. Corporate Officers
Joel A. Belsky
Dennis J. Broderick
David W. Clark
Amy Hanson
Controller
General Counsel and Secretary
Human Resources and Diversity
Property Development,
Credit and Customer Services
R.B. Harrison
William L. Hawthorne III
Bradley R. Mays
James A. Sluzewski
Finance
Diversity Strategies and
Legal Affairs
Tax
Corporate Communications
and External Affairs
Ann Munson Steines
Felicia Williams
Shirley H. Yoshida
Michael Zorn
Deputy General Counsel
and Assistant Secretary
Risk Management and
Financial Services
Internal Audit
Associate and Labor Relations
60
• Macy’s, Inc.
Shareholder Information
MACY’S, INC. CORPORATE GOVERNANCE
Macy’s, Inc. believes strongly in good corporate governance and transparency in financial reporting. If you would like to know
more, please visit the Corporate Governance section of our corporate website at macysinc.com/investors/governance.
COMMON STOCK
Shares of Macy’s, Inc. common stock are traded on the New York Stock Exchange. The company’s trading symbol is M. The
approximate number of Macy’s, Inc. shareholders of record, as of Jan. 28, 2012, was 21,000. As of that date, there were
approximately 414.2 million shares of Macy’s, Inc. common stock outstanding, excluding shares held by Macy’s, Inc.
PRICES
SHARES
TRADED
AVERAGE
DAILY VOLUME
LOW
HIGH
First Quarter . . . ................................................. ......
553,343,200
8,783,200
21.69
25.99
0.0500
Second Quarter .....................................................
557,687,400
8,852,200
23.98
30.62
0.1000
Third Quarter . . .......................................................
637,438,200
9,960,000
22.66
32.35
0.1000
Fourth Quarter ......................................................
438,862,600
7,194,500
28.69
35.92
0.1000
First Quarter . . . ................................................. ......
688,375,100
10,926,600
15.34
25.25
0.0500
Second Quarter .....................................................
733,287,400
11,639,500
16.93
24.84
0.0500
Third Quarter . . .......................................................
580,036,000
9,063,100
18.70
25.26
0.0500
Fourth Quarter ......................................................
481,085,900
7,759,500
22.78
26.32
0.0500
2011
DIVIDENDS
PAID
2010
TO REACH US
WRITE
macysinc.com/ir
•
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Macy’s, Inc.
Investor Relations Department
7 West Seventh Street
Cincinnati, OH 45202
•
Get the latest stock price and
chart, or take advantage of the
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TRANSFER AGENT FOR
MACY’S, INC. SHARES
CALL
Macy’s, Inc.
Investor Relations Department
Monday-Friday,
8:30 a.m.-5 p.m. (ET)
1-513-579-7028
Macy’s, Inc. News & Information
Request Hotline: 1-800-261-5385
Macy’s, Inc.
c/o Computershare
Shareowner Services
P.O. Box 358015
Pittsburgh, PA 15252-8015
For the hearing impaired
1-800-231-5469 (TDD)
bnymellon.com/shareowner/
equityaccess
VISIT US ON THE INTERNET
macysinc.com
macys.com
macysJOBS.com
bloomingdales.com
bloomingdalesJOBS.com
Inside the United States and Canada
1-866-337-3311
Outside the United States and Canada
1-201-680-6578
2012 Corporate Fact Book • 61
Macy’s, Inc. Operates Stores In:*
ALABAMA:
400 Employees
ILLINOIS:
6,500 Employees
MINNESOTA:
3,300 Employees
NORTH DAKOTA:
300 Employees
UTAH:
600 Employees
Macy’s (2)
Bloomingdale’s (3)
Bloomingdale’s
Outlet (1)
Macy’s (24)
Macy’s (13)
Macy’s (2)
Macy’s (7)
MISSOURI:
3,400 Employees
OHIO:
8,600 Employees
VERMONT:
100 Employees
Macy’s (15)
Macy’s (35)
Macy’s (1)
MONTANA:
200 Employees
OKLAHOMA:
500 Employees
VIRGINIA:
4,500 Employees
Macy’s (2)
Macy’s (4)
NEVADA:
1,400 Employees
OREGON:
2,000 Employees
Bloomingdale’s (1)
Bloomingdale’s
Outlet (1)
Macy’s (27)
Bloomingdale’s (1)
Macy’s (8)
Macy’s (15)
ARIZONA:
3,400 Employees
Macy’s (11)
CALIFORNIA:
29,800 Employees
Bloomingdale’s (10)
Macy’s (138)
INDIANA:
2,000 Employees
Macy’s (11)
KANSAS:
700 Employees
COLORADO:
1,700 Employees
Macy’s (5)
Macy’s (14)
KENTUCKY:
1,200 Employees
CONNECTICUT:
2,800 Employees
Macy’s (7)
Macy’s (13)
LOUISIANA:
800 Employees
DELAWARE:
600 Employees
Macy’s (5)
Macy’s (4)
MAINE:
300 Employees
FLORIDA:
13,800 Employees
Macy’s (2)
Bloomingdale’s (5)
Bloomingdale’s
Outlet (3)
Macy’s (61)
MARYLAND:
4,000 Employees
GEORGIA:
6,200 Employees
MASSACHUSETTS:
4,800 Employees
Bloomingdale’s (1)
Macy’s (22)
NEW
HAMPSHIRE:
900 Employees
Bloomingdale’s (1)
Macy’s (23)
HAWAII:
2,100 Employees
NEW JERSEY:
8,100 Employees
Bloomingdale’s (4)
Bloomingdale’s
Outlet (1)
Macy’s (30)
NEW MEXICO:
300 Employees
Bloomingdale’s (7)
Macy’s (51)
Macy’s (18)
NORTH
CAROLINA:
1,400 Employees
IDAHO:
700 Employees
Macy’s (21)
Macy’s (12)
Macy’s (7)
*Information as of March 31, 2012, except for number of employees, which is as of January 28, 2012.
• Macy’s, Inc.
WEST VIRGINIA:
300 Employees
Macy’s (2)
Macy’s (2)
WISCONSIN:
900 Employees
SOUTH
CAROLINA:
200 Employees
Macy’s (6)
WYOMING:
100 Employees
Macy’s (1)
SOUTH DAKOTA:
100 Employees
Macy’s (1)
NEW YORK:
23,600 Employees
Macy’s (35)
RHODE ISLAND:
500 Employees
Macy’s (2)
MICHIGAN:
4,300 Employees
62
Bloomingdale’s (2)
Macy’s (37)
Macy’s (6)
Macy’s (2)
Bloomingdale’s (2)
Bloomingdale’s
Outlet (1)
Macy’s (29)
PENNSYLVANIA:
6,200 Employees
WASHINGTON:
4,600 Employees
WASHINGTON,
D.C.:
400 Employees
TENNESSEE:
2,400 Employees
Macy’s (1)
Macy’s (8)
GUAM:
300 Employees
TEXAS:
9,200 Employees
Macy’s (2)
Macy’s (55)
PUERTO RICO:
500 Employees
Macy’s (1)
Number of Stores ............................................ 844
Store Gross Sq. Ft.
.............................
152,198,000
Total States . . . . . . ................................................. . 45
plus the District of Columbia, Guam and Puerto Rico
Total Number of Employees ....................... 171,000
Information as of March 31, 2012, except for number of employees, which
is as of January 28, 2012.
2012 Corporate Fact Book • 63
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