Convergent Billing Solution

Convergent Billing Solution
Murat Özoktaş
25.06.2015
About Turkcell Kuzey Kıbrıs (North Cyprus)
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Established in 1999 as 2nd Operator in North Cyprus
In collaboration with Peter-Service since 1999
3G service since 2008
4G beta has been launched in 2014
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About 400K subscribers (%40 Postpaid, %60 Prepaid)
%70 market ratio (1st operator since 2003)
238 Employer with 1300 sales point
SmartPhone penetration is %44
Turkcell Group Convergent Billing Solutions
Turkey Turkcell with Ericsson
Astelilt (Ukraine) with Orga
Best (Belarus) with Orga
Convergent Billing Project Names
Single Rating Engine
BSS Transformation
Jasmine Project
Before Jasmine Project
CRM
Postpaid Subs.
(%40)
Offline Rating
Tariff & Package
Catalog
Rule
FF
Prepaid Subs.
(%60)
Real Time Rating
Billing
In-House
Peter-Service
Ericsson
Target
Migration of All Postpaid & Prepaid subscribers to a
unified real time charging system,
Development of centralized catalog & service
management
Jasmine Pre-Project Timeline
Program Scope
Phase 1;
- Real time charging for Postpaid subscribers
- Service, campaign, tariff life cycle & catalog management for
Postpaid subscribers
Phase 2;
- Unified real time charging. Prepaid subscribers migration to PeterService real time charging system.
- Service, campaign, tariff life cycle & catalog management for
Prepaid subscribers
Organization Chart
Program Sponsor
Aybars Karaatmaca
Program Steering Committee
Gediz Sezgin, İsmail Çelikkol, Mahmut Ünsal Erüreten, Ali Gürler, Anton
Kamyshin, Sergey Tverdokhlebov
Main Vendor
Program Manager
Program Manager
Sergey Averkiev
Murat Özoktaş
Turkcell Group
Coordination, Governance
& Architecture
Business Main
Contact
Deniz Mungan
Uğur Serkan Taşkın
Cengiz Gencer
Main Vendor
Technical
Coordinator
Andrey Malshev
CORE Network
Integration PM:
VAS Integration
PM:
STC life cycle &
Cat. Mng. PM:
Infrastructure
PM:
Online charging
& EMM PM:
Ahmet Korcan
Umut Hocanın
Serap Çatalbaş
Zafer Ataser
Buket Deniz
Reporting PM:
Cenker Kendir
Compliancy
PM: Murat
Özoktaş
Phase 1 Timeline
Before Jasmine Project
CRM
Postpaid Subs.
(%40)
Offline Rating
Tariff & Package
Catalog
Rule
FF
Prepaid Subs.
(%60)
Real Time Rating
Billing
In-House
Peter-Service
Ericsson
After Jasmine Project Phase 1
CRM
Postpaid Subs.
(%40)
Real Time Rating
Tariff & Package
Catalog
Rule
FF
Prepaid Subs.
(%60)
Real Time Rating
Billing
In-House
Peter-Service
Ericsson
Highlight & Lowlights
Highligts:
- Upper management support & more than 100 participant
- Collaboration of Turkcell Kuzey Kıbrıs, Turkcell & Peter-Service teams as ONE team
- Well qualified team members
- Well project management
- Real Time notification & dunning for Postpaid subscribers
- Distrubuted tariff & package management moved to standardized management
- Dropping of lots of DB Jobs
Lowlights:
- Package deployment moved to 2015
- Problems affecting our customers
Phase 1 Celebrations
Phase 2 Timeline
After Jasmine Project Phase 1
CRM
Postpaid Subs.
(%40)
Real Time Rating
Tariff & Package
Catalog
Rule
FF
Prepaid Subs.
(%60)
Real Time Rating
Billing
In-House
Peter-Service
Ericsson
After Jasmine Project Phase 2
CRM
Postpaid & Prepaid Subs.
Real Time Rating
Tariff & Package
Catalog
Rule
FF
Billing
In-House
- Unified real time charging system
- Centralized catalog & service management
Peter-Service
THANK YOU